text:
Day In a Page
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- Kohl and Mitterrand slate the odd man out
- Major veto wrecks the summit: Britain blocks Dehaene as successor to Delors - Prime Minister 'unperturbed about the arithmetic of eleven to one'
- Safety scare on eve of mutant virus test
- Tory grassroots are 'old and alienated'
- Irish hit the bar but miss the goal
- Major is determined to block Dehaene: Prime Minister willing to ruin summit rather than accept Belgian as EU chief
- Prescott questions Beckett's loyalty during Labour crisis: Labour contender reveals Smith would have resigned over crucial party vote
- MPs call for inquiry into 'predator' Murdoch's price war
- New-age jester: one of the 80,000 visitors to this year's Glastonbury Festival which finishes tonight
- Post dispute ends
- Bank manager hunted
- Christian soldiers
- Broadwater Farm reaps fruit of reinvention
- Pressure for inquiry on newspaper prices
- Prince and the Church
- Air crew die
- Frigate launched
- Smoke-free beach
- Soldier charged
- Labour offers industry fresh menu in Brussels
- Dunaway 'will sue' Lloyd Webber
- Advantage police over ticket touts
- Palace wars: the latest shot: A TV profile may prove crucial in the media war being waged by Charles and Diana. Cal McCrystal reports
- Health advisers meet in secret over deadly smog of 1991
- Today's papers: Fragrant fuel, Archery and a mother-in-law
- Methodist leader calls for change of government
- Police shoot man
- IoS writer wins award
- Energy cost 'may double'
- Cryer estate
- Patten faces stress claim
- The battle that is reshaping Margaret the Second: Labour's deputy leader is ready for them, writes Stephen Castle
- Data used for hospital tables 'not accurate'
- Warm enthusiasts
- Party tells Blair to redraft crime policy
- 'Inept' rail managers' feud adds 24m pounds to strike bill
- How much does he earn?: No 34: An Yan Lim Kee Chong. World Cup '94 Referee from Mauritius (Brazil v Russia)
- Has Conrad Black panicked?: The proprietor of the Daily Telegraph has picked up Rupert Murdoch's gauntlet. But why does a paper with pounds 50m profits feel threatened by a loss-maker? Because the Telegraph's impregnability may be illusory, says Simon Midgley
- Pylon design taxes grey cells at Grid
- Boeing in 'air miss'
- Germans end extradition moves over 1980 shooting
- Consumer loyalty the key to keeping a varied press: Second quarterly report of Sir Gordon Downey, the Independent's Readers' Representative
- Guilty pleas
- Latest move renews debate over 'predatory pricing'
- Delay hits 1bn particle collider: Nuclear accelerator beset by cost-cutting
- Woman is killed by lightning: Violent storms damage houses and leave hundreds without electricity
- New device halts stolen cars at the touch of a button: Scanner gives police control of vehicle's speed
- Newspaper will continue to question HIV link with Aids
- GLASTONBURY FESTIVAL: Festival fights 85,000 pounds claim for royalties
- Late snacks replace traditional meals: Fridge raids rise as breakfasts lose appeal
- Cheap 'Telegraph' sales up by only 6%: Newspaper price war: 'Times' sees 15% increase - Latest News International cut is likely to be investigated
- Jury sent home
- Anglo-Irish talks back on track for July summit
- Sinn Fein prepares to reject declaration
- Airport evacuated after toxic leak
- Soldiers charged
- Nuptial brawl
- Court to investigate 234m pounds aid for Pergau dam
- Wind Sculptures
- GLASTONBURY FESTIVAL: Enter the promised land of dirt, dope and weird dancing: Free spirits crowd into a field to do everything their mothers told
- Police defend failed rape case against boy: Unsuccessful prosecution of 13-year-old 'properly brought'
- Bad GCSE English results 'will need fix'
- Six-organ transplant man begins new life
- Woman 'scorned after rape in shop'
- Skeleton city
- Police seize more guns as 'stop and search' cases rise
- Populist bruiser takes up diplomacy: John Prescott rejects suggestions that he is too hotheaded for the role of Labour leader. Donald Macintyre reports
- Classics seen as 'mood music': Regular CD purchasers have little knowledge of works or composers. David Lister reports
- Correction
- Baby killed
- Race attacks rise
- Flat Earth
- French crack down
- Soccer fans in the US fail the 'Tebbit Test': David Usborne finds national loyalties confused among the hyphenated Americans at Florida's Citrus Bowl
- Ghosts of civil war stalk Beirut courts: Lebanon's police force resuscitates justice system
- UK veto upheld as 'matter of principle'
- Australians find godliness in latrines and sewers of Madras
- Reformist Japanese PM Hata resigns
- Ceasefire offer
- Marching home
- UK nuclear chemist 'killed by Mossad'
- Britain tolls division bell: The Dehaene fiasco at the Corfu summit has repercussions for the shape of Europe to come
- Hong Kong clans fight land rights for women
- Major's stand built on sand
- Right wing in Rome turns back the sundial: Greenaway spectacle banned
- Tapie could go for the long shot: Left-wing disarray may draw populist football tycoon into a challenge for the French presidency
- United States Air Force B-52 training bomber crashes at Fairchild airbase, Washington, killing all four crew members
- Polish comeback
- First French commandos protect Tutsi refugees
- Breakaway Serbs at end of the line: Refugees forced out of Croatia see no relief from their isolation, writes Robert Fisk from Knin
- Grenade provides unfitting end to Himalayan odyssey
- KGB knew of N Korea nuclear bomb
- Surprise vote in Belarus
- Accord 'nearer' on HK airport
- Minister resigns
- Hoxha recycled
- Old Red keen to learn some new tricks: In Cape Town, John Carlin finds that despite his initial misgivings, the new Minister of Housing, Joe Slovo, is a happy man
- Mitterrand hunts for a grand foreign policy: Protecting Paris' long-term interests in Africa and guilt feelings are among the motives behind sending troops into Rwanda
- Frankfurt police arrest man who shot indiscriminately into crowd
- Penguin alert
- Judge discharges Simpson grand jury
- Cuban retreat
- Abiola sues
- The Independent Management Game: Fantasy teams take losses
- No refunds in hard times at the Hacienda: Proceeds elude sellers of Spanish homes
- Russian freight takes the suburban route
- Bunhill: Plastic profusion
- How to learn Japanese: Manufacturing: UK companies benefit from seeing how they do it in Tokyo
- Year-end FT-SE 100 predictions and tips for investors
- E-mail system learns to talk
- Lease reform put to test
- Softer reality treats fears
- Markets force WPP to shelve flotation
- EMI chief will earn up to 7m pounds this year
- Dollar rattles share dealers
- Hazlewood investors call for more heads
- Bunhill: Whither Wiltons?
- Make one to talk about: On excellence
- Lessons from the Asian miracles
- Herd mentality distorts market: Economics
- Imperious, intolerant but invaluable: Behind a friendly public face, 3i, the venture capital group that has invested in countless businesses, is a ruthless operator
- Master of the art of staying afloat: Profile: Iskandar Safa: The likely new owner of Swan Hunter is an international dealer with visions of a world empire. David Bowen hears his plans
- RAC puts patrols on the data highway
- Holliday breaks with its broker
- Banks reward small firms for sharpening their skills
- Weeding out the chaff: A review of investment tips over the past year highlights the stocks to sell and takes the measure of the portfolio's performance
- Evolving societies: The mutual principle that underpins the mighty building societies and insurance companies is under fire. They must prove that there are still advantages for members. Richard Thomson looks at their past - and future
- Pubs feel draught of change
- Newspaper war leaves strong whiff of poodles
- Best and worst: Smaller companies trusts
- When a claim turns to fraud: Court ruling means that people who over-inflate losses to their insurers could end up with nothing
- My Biggest Mistake: Peter Needham
- Two South African trusts launched
- City File: Electricity is up in lights
- Cards levy a high price on foreign buys
- Defrauded pensioners sue life company
- Charity hones women's skills: Friends used their own money to set up a trust
- Some to gain from QMH
- Crude rally pumps up petrol cost: Rising prices fall on motorists
- Riddle of the red screens: As the gilts market has suffered arguably its steepest fall since the First World War, shares have been sucked down as well. Rupert Bruce explains why this occurred in a rising economy
- Herding UK firms into new pastures: Exports: the 11-year-old Food from Britain organisation has restructured itself in a concerted effort to help British food companies sell their products abroad
- Bunhill: TV's Ruth Lea
- Bunhill: Leaving Lehman on labour of love
- Base desires fuel software battle: Marketing: three key manufacturers gear for a surge in database sales
- Banks step up the battle for student clients
- Bunhill: Prize before a fall
- Screw turns on pensions: Personal Finance
- MoD to approve sale of Swan Hunter
- Mail determined to stay out of price war: Publisher tries to prevent circulation battle between News International and Telegraph spreading to the middle newspaper market
- Accountants face grilling: Labour MP aims attack at regulators
- City and Business in Brief
- Company News in Brief
- View from City Road:: Where were the old men in suits?
- Whitbread chief's pay lifted 14% to 471,000 pounds
- London Electricity in dash for gas
- Chastened EuroDollar nips in at 220p
- Waiters from Gardner Merchant catering group grapple with the knotty problem of new uniforms in preparation to serve 2,000 bottles of champagne in the first hour of next week's Henley Regatta
- View from City Road: EuroDollar deserves better weather
- BBA pays out pounds 12m to settle patent case
- JBA to raise profile with 9.6m pounds flotation
- Lasmo arguments taken further
- Current account deficit cut to 667m pounds
- SFA fines trading ring participants 35,000 pounds: Trio's dealing failed 'high standards of integrity'
- Banks lose race to aid dollar: Fed leads dollars 3bn international rescue effortShare and bond prices plummet in new market turmoil
- Lloyd's hitch for Clinton nominee
- Footsie singed to 11-month low by midsummer heat: Market Report
- Home income victims get another 20m pounds: Compensation scheme fears it will have to reopen every case
- View from City Road: Central banks make a show of getting tough
- Grand Met sells two wine labels
- Stoddard spins out margins
- High-risk Lloyd's insurers reap big rewards
- Wills
- Appointments: Church appointments
- Birthdays
- Appointments: University appointments
- Appeals: London Historic Park Buildings At Risk
- Faith and Reason: God's plan will explain all evil: Professor Paul Helm, Professor of the History and Philosophy of Religion at King's College London, who contributed the opening article on providence and the problem of evil, returns to conclude the series.
- Obituary: Rabbi Samuel Pinter
- Obituary: Norman Cook
- Engineering Council
- Obituary: Sir Wylie McKissock
- Obituary: Peter Barker-Mill
- Obituary: Robert Burle Marx
- Anniversaries
- Court Circular
VoicesVoices RSS Feed - click to grab the feed
- Letter
- Letter: Schools chaos is deliberate
- Letter
- Letter
- Letter
- Letter
- Letter: There is only one rule in the sex game, and that's consent
- Bunhill: By 'eck, the passion
- Bunhill: The boy Blair
- It's just like the office, except for the bare breasts
- The fading of the true blues: The Conservatives need local activists not national razzmatazz, says Patrick Seyd
- Letter: Good news for county set
- Letter: The boys from Bogota
- Letter: Professional foul
- Bunhill: Bianca made him cry
- I sat in the front row at the Neuilly pantos
- The future is virtually here: We'll soon be on the information superhighway, wondering how we lived without it, says David Bowen
- Letter: Portrait of the art critic
- Letter: Schools chaos is deliberate
- Rear Window: Something wrong with paradise: The British in Kashmir
- Letter: Nuclear war
- Letter: After Maxwell
- Letter: Wrong age, wage and address
- Letter: There is only one rule in the sex game, and that's consent
- Letter: Let the poor go to pot
- Letter: Family life is an end in itself
- Letter: Catholics can enjoy sex
- Bunhill: A question of shorts
- Bunhill: Thanks, but take a break till 2003
- Bunhill: From our mailbag
- Bunhill: Instant erudition
- Profile: Citizen with attitude: Laurence Marks on the abrasive writer who wants us to worry about our duties not our rights
- How Blair and the new left could protect capitalism from itself
- Leading Article: Inner cities fit for Tories
- Words: Lads
- The mad woman has gone, but don't be shy of reform: Political Commentary
- Leading Article: Small country, not many celebrities
- Quotes of the WeeK
- The list
- Letter: Schools chaos is deliberate
- Letter
- Numbers
- Letter: Independent judgement that is worth the price
- Quote Unquote
- Letter: Strains on care of patients as hospitals cut back beds
- Leading Article: Friends from a different country
- Country Matters: Post office? It's next to the potatoes
- Letter: New outlets for the oldest profession
- Letter: Rights of citizens under Latvian law
- Letter: Rail arbitration
- Profile: He couldn't outrun his demons: O J Simpson, football hero, movie star, alleged killer
- Mad legs and a big alsatian: William Donaldson's Week
- Come to Gloucester, city in denial
- Letter: Independent judgement that is worth the price
- Letter: Avoiding confusion over false candidates
- Letter: Strains on care of patients as hospitals cut back beds
- Letter: Independent judgement that is worth the price
- Letter: Independent judgement that is worth the price
- Letter: Strains on care of patients as hospitals cut back beds
SportSport RSS Feed - click to grab the feed
- Football: Albert's strike inspires Belgians
- Cycling: Spain's reign under threat: Robin Nicholl says a Swiss could make Miguel Indurain suffer against the clock
- Football: Sampras performs to order: Simon O'Hagan reports on the men with the power to depose the champion
- Cricket: Cuffy's resolve pays off
- Cycling: A Tour blurred by Chunnel vision: Geoffrey Nicholson looks at the wider appeal of the world's greatest bike race
- Cricket: Procter is still waiting
- Motor Racing: Unser Jnr steals Mansell's thunder
- Golf: Wadsworth has victory in her sights
- World Cup Diary: Turn-on for the home supporters
- Wimbledon Almanack: Do adjust your sets
- Bowls: England take home title
- Cricket: Cork constructs confident case: All-round prospect returns from injury to help Derbyshire rebuild to prosperity as New Zealand border on the prosaic
- Rugby Union: Welsh 'payments' to be investigated
- Cricket: Loye leads the fight
- Wimbledon Almanack: To serve with love
- Football: Solari turns on the heat
- Cricket Diary: Imperfect fate for the perfect ten
- Rowing: Out of their sculls on the riverbank: Owen Slot examines the enduring social and sporting appeal of Britain's most historic regatta
- Q&A / Amiss heads drive for cover
- Cricket: Essex break cloud cover
- Olympics: Early birds enter race for 2004 Games
- Hockey: English women lack finish
- Motorcycling: Doohan makes it four in a row
- Cricket: Smith makes bold reply
- Football: Caniggia quells Nigeria
- Wimbledon Almanack: Leg up
- Football: The meltdown at high noon: Eamon Dunphy in Orlando analyses the tactical reasons for a debilitating defeat
- Athletics: Christie sees the light
- Cricket: Middlesex move into higher gear
- World Cup on TV / Weatherbeaten heroes, and a Law unto himself
- Tennis: Medvedev in the right mood: Wimbledon '94: Ukrainian with a touch of arrogance earns fourth-round encounter with Becker. Owen Slot reports
- Cricket: Crawley ripe for call
- Football: Fulham look for leg up from Branfoot
- What the papers said about . . . Steffi Graf
- Rugby League: Mylers in step at Widnes
- Fishing Lines: Guilt pangs on golden pond
- Why the fans deserve a round of applause
- Tennis: Wimbledon database
- Football: Charlton gets touchline ban
- Tennis: Navratilova serves up another encore: Julie Welch watches the imperious progress of a veteran relishing her farewell tour
- Tennis: Bates brings house down: Britain's leading player flies the flag before a nine-times champion takes over Centre Court ovations
- Football Fact File
- Racing: Electrifying Eddery
- Football: The eagle has taken off: Richard Williams sees the host nation bask in the glow of an unexpected triumph
- Cricket: Speight rings the alarm
- Do I not like that . . . / Hypocrisy has to end: David Hinchliffe MP explains why he has introduced a Bill to stop rugby union discriminating against the league code
- Tennis: Bruguera's base rate rises with interest: Simon O'Hagan looks for a champion among players who prefer the back of the court
- Football: A new world of difference: USA '94: The faces of Maradona and Yekini symbolise a game which has rediscovered its desire in a tournament of quality
- Wimbledon Almanack: In one's box
- Profile: Quiet man of authority: Simon O'Hagan meets the Wimbledon referee whose planning skills are tested by the elements
- Sporting digest: Basketball
- Cricket: Salisbury gives England a nudge
- Sporting digest: Boxing
- Football: Vogts reads riot act to lifeless Germans
- Football: Irish bowled over by Mexican wave: WORLD CUP '94: Garcia strikes twice to threaten the advance of the green army as splendid Aldridge header is only reward for late revival
- Racing: Alriffa seeks supplementary benefit: Ireland's latest fortunes at The Curragh may match those on the football field. Greg Wood reports
- The Diary: Touching signs of the times
- Today's number: 20
- Cricket: Essex on slide through Lewis
- Cricket: Middlesex poised for a sweeping success
- Tennis: Martin's resilience sets up a date with Agassi
- Rugby Union: Sella reaches for century
- Wimbledon: Tournament sadly lacking in tantrums: Nothing's wrong with the tennis that a spot of bother would not put right, writes Martin Johnson
- Football: Charlton blames weather
- Racing: Maradona meets the Bull of Kaduna: GROUP D: Rashidi Yekini leads the 'Super Eagles' into tonight's match with Argentina in Foxboro. Phil Shaw reports
- Cricket: Ilott heads claims for a change of accent: A swing to the Essex-Surrey axis may be in order as England's selectors meet to discuss team for third Test
- Football: Wouters knows he must prove his critics wrong: GROUP F: The Netherlands face a tough test of their temperament. Trevor Haylett talks to their captain about the pressure he is under
- Motor Racing: Mansell rumours ebb and flow: Speculation remains in top gear over British driver's future
- Football: Okocha could be the key for Nigeria
- Tennis: Wimbledon: Quotes of the day
- FOOTBALL: Standing allowed
- Hockey: Women sound positive
- Tennis: Davenport seriously satisfied: Guy Hodgson sees a rising star enjoy her gifts
- GOLF: Forsbrand falls apart
- Motorcycling: Schwantz fit to race
- Football: It's a funny old World Cup
- Football: Greeks urged to eliminate gifts
- Football: Signori's solo strikes a chord for Italy: Henry Winter on the determined performance that saved Arrigo Sacchi from having to take the rap
- Cricket: Stewart keeps Surrey on course
- Football: Belgians want to tie down wingers
- Rugby Union: Versatile Clement steps up
- Athletics: Britain's image in need of a lift
- Quotes of the Week
- The Week in Review
- Sporting digest: American Football
- Sporting digest: Football
Life and StyleLife and Style RSS Feed - click to grab the feed
- Fear and loathing in the classroom: Allegations of sex abuse in schools are increasing. Julia Hagedorn reports on new guidelines to protect pupils - and teachers
- Role models? Who needs 'em?: Setting heroes on pedestals is courting disappointment, says Geraldine Bedell
- Opinions? Are you a slave?
- First-Hand: 'It's bizarre - they all want a traditional toaster': Wedding list organiser Nicole Hindmarch on the vogue for modest, individualist presents
- The painting in a 50 million pounds question: A battle in the French courts over one of Van Gogh's last paintings has uncovered attempted murder and corruption, and cast doubt on the ownership of one of the world's most famous art collections.
Food + Drink
- Gastropod
- Food & Drink: To be taken with every meal: Red wine is so good for you, says Joanna Blythman, that it will soon be available at the chemists
- Food & Drink: The cheap trick of a bleak house wine: It's time that restaurateurs started offering their customers a better class of glass, says Anthony Rose
- Food & Drink: Do not pass Gault before booking a table: Who judges the judges? Emily Green, as she assesses a new French guide to London's best restaurants
- Food & Drink: When a good dinner feeds the mind
- Food & Drink: Time to enjoy foolish things: We don't let the gooseberry fool us: British cooks, unlike the French, can turn its sharp taste into a sweet thing
Arts and EntertainmentArts and Entertainment RSS Feed - click to grab the feed
- ETCETERA / Chess
- BOOKS / In the lists
- ARTS / Overheard
- Home Thoughts
- ARTS / Cries & whispers
- BOOKS / The Independent on Sunday bestseller list
- BOOKS / Paperbacks
- ETCETERA / ANgST: Expert advice on your problems
- CHILDREN'S BOOKS / Picture books: Before the holidays begin, here are four pages of the season's best children's books to choose from. Below, Prudence Hone makes her selection for the under-7s
- The man with a can for the roach with attitude: Zoe Heller in America
- Travel / Choosing a hotel
- BOOK REVIEW / The progeny problem: 'The Children We Deserve' - Rosalind Miles: HarperCollins, 16.99
- An orientalist in Manhattan: He lives in a 20-room New York apartment and is the world's richest dealer in Chinese art. But how did Robert Ellsworth get there?
- CHILDREN'S BOOKS: 'Dear World: How Children Around the World Feel About Our Environment': Bodley Head, 9.99
- How we met: Doug Hayward and Terry O'Neill
- BOOK REVIEW / Sirens and sensibilities: 'London's Burning: Life, Death and Art in the Second World War' - Peter Stansky and William Abrahams: Constable, 18.95
- BOOKS / In brief
- FOOD & DRINK / Michael Jackson's guide to British bottled beer
- YORK ON ADS: No 34: SPECIAL CONSTABLES
- RADIO / Faith, hope and other burning issues
- THEATRE / A crazy way to make a living
- TELEVISION / Everywhere you look: balls
- BOOK REVIEW / Blood and belonging: Englishmen and Jews: Social Relations and Political Culture, 1840-1914: David Feldman, Yale, 35 pounds
- ROCK / The what, where, when and how good: Ben Thompson listens to a new boxed set of The Who, and talks to Roger Daltrey
- LONG RUNNERS / No 37: BAYWATCH
- FOOD & DRINK / On the shelf: Pine nuts
- CHILDRENS BOOKS / Why the dragon-slayer sucked his thumb: For the answer to this and many other questions, Candice Rodd chooses reference books that take the slog out of discovering things
- FASHION / Small change
- ART / Manet can't buy you love: Samuel Courtauld amassed one of the great collections of Impressionist and Post-Impressionist painting. So why are we reluctant to go and see it?
- HEALTH / Tangles with a flexible trend: Interest in yoga is booming, but is it all it's cracked up to be? Liz Hodgkinson on a discipline that can harm as well as help
- Property / Wooden heart of Old England: For nearly 600 years, houses have been built around timber frames. Caroline McGhie examines the ancient bones of the first middle-class homes
- FOOD & DRINK / Best beer in Britain, probably: Forget fancy foreign imports. Traditional British bottled beers are making a comeback, says Graham Coster
- ARTS / Really bad girls: The way westerns treat women is monstrously regimented. And the latest example is hardly riding to the rescue. Which is a darned shame, given the tales that are there to be told
- CHILDRENS BOOKS / Teenage fiction
- CHILDREN'S BOOKS / Will reality bite back? Fiction: 8-12s: While Sonic is still booming, Jenny Gilbert selects from the rest of the animal world
- CHILDREN'S BOOKS / Teenage fiction 2
- Property / Going with the grain: The Craftsmen: Caroline McGhie finds that timber is back in the frame, thanks to a West Country firm
- MOTORING / Auto Biography: The Ford Probe 2.0 16V in 0-60 seconds
- ARTS / Show People: Casting off the rakish image: Bill Nighy
- DANCE / Go wild in the Black Country: Just when it seemed that his skills might be lost to Britain, David Bintley landed the plum job at Birmingham Royal Ballet. Anne Sacks met him
- Property / Houses for sale
- Travel / A family guide to summer Britain: The West Country
- A nerd in action: He looks like any computer-programming couch-potato. But William T Vollmann is America's most celebrated literary action man, whose brushes with danger are the raw material for millions of words of highly acclaimed journalism and fiction
- TRIED & TESTED / It's the wheel thing: Mountain bikes have universal appeal, but how do you find one suited to your needs - and pocket? Our expert cyclists test seven
- The king of broken promises: Rupert Murdoch
- GARDENING / Roses with a healthy future: Black spot, rust and mildew have ravaged the English rose. Michael Leapman on the quest for a disease-proof bloom
- GARDENING / How to keep your roses healthy
- Village of Little Englanders: The Broader Picture
- EATING OUT / Magic of the parrot house: L'Artiste Assoiffe
- Read any good playwrights recently?
- ROCK / The Lemonheads give punk a whole new meaning
- FILM / Schlesinger's massacre of 'The Innocent'
- DANCE / More tales of the city
- MUSIC / A midsummer night's salon drama
- In Siberia's last gulag: Conditions in North Korea's Russian logging camps, originally built for political prisoners, are reminiscent of the old Soviet gulag. But North Koreans fight to be sent to them, because from there they can defect
- BOOK REVIEW / Ultimate class act Small life, big story: 'Last Lesson of the Afternoon' - Christopher Rush: Canongate, 9.99
- BOOK REVIEW / Love among the yak jerseys Yak jumpers, white socks: 'Mothers and other Lovers' - Joanna Briscoe: Phoenix, 14.99/8.99
- ETCETERA / Bridge
- Landmarks: The Mound Stand, Lord's
- Excursions: A Cavalier attitude: Every weekend, thousands of grown men take up arms to fight for king and country. Why? Iain Gale joins battle
- Arts: The Living Dead: Wilde things: In the second of his monthly essays on the great and the dead, Kevin Jackson considers the afterlife and times of Oscar Wilde
- THEATRE / 'This can't be real.' Too right: Spangly out-of-season panto or third-rate tacky enterprise? Paul Taylor and Edward Seckerson on Manilow's Copacabana
- TELEVISION / Will someone find me something to watch
- MUSIC / For the birds: London premieres - Woolrich & Adams
- Classical Music: The word on the street: Bayan Northcott profiles the composer Louis Andriessen, artistic director of this year's Meltdown festival
- Double Play / In and out of steppe: BORODIN: Symphonies 1 & 2; In the Steppes of Central Asia. RPO / Vladimir Ashkenazy (Decca 436 651-2)
- Books: A land of verandas and cheerleaders: Amanda Craig talks to Ellen Gilchrist, the writer who uncovers Southern discomfort
- Books: Soviet realism and rum punch: Postcard from Havana
- BOOK REIVEW / Speak softly and carry a big machine gun: 'The Mexican Tree Duck; One to Count Cadence' - James Crumley: Picador, 14.99 and 5.99
- Books: Pagodas and palm-fringed canals: 'Oleander, Jacaranda' - Penelope Lively: Viking, 14 pounds
- BOOK REVIEW / The spectre calls: 'Women & Ghosts' - Alison Lurie: Heinemann, 12.99
- Books: Pilgrims by the sacred river: Shusaku Endo
- Second Thoughts: Splits that became chasms: Gabriel Josipovici recalls the slow genesis of The World and the Book (Macmillan, pounds 11.95)
- BOOK REVIEW / Just time for one late score: 'Art and Lies' - Jeanette Winterson: Jonathan Cape, 14.99
TravelTravel RSS Feed - click to grab the feed
- Travel: Ancient riddle written in stone: Good food and savage scenery brought Angela Lambert to Brittany. But who brought all those rocks, and why?
- Travel: That plane has taken off, sir . . .
- Travel: Drink up, it's chucking-in time: Dave Foulkes explains how cheap booze gets the hard sell in Majorca, except to customers over the age of 35
- Travel: The things I've seen: The Crooked House
- Travel (Departures): Top 10 charts
- Travel: Brave but bootless in Borneo: Simon Calder wore the wrong footwear and was frozen with terror, but he still made it to the top of the world, on Mount Kinabalu
- Travel: . and that was your train
MoneyMoney RSS Feed - click to grab the feed
- Auctions
- Money in Brief
- French retailers get a flea in their ear: Andrew Bibby advises Britons going abroad about the lack of chips
- Don't be misled on tax relief
- Style: Marx comes to the aid of the party: Philip Sallon, impresario of style, explains fashion's material base to fellow-clubber John Windsor
- Investing a windfall: Options
- Obtain your holiday cash by telephone
- C&G choice demand: Vivien Goldsmith on the search for alternatives to Lloyds
- Bigger discount from the Rock
- Guaranteed advantages
- Saddle up for a healthier you and a greener world: Andrew Bibby on the many benefits to the community of biking to work
- Money Grouse: More woe for sick holidaymaker
Rochester by-election: Ukip gains second MP as Tory defector Mark Reckless holds seat
'Beast of Bolsover' Dennis Skinner takes Ukip MP Mark Reckless to task moments after he is sworn in
Rochester by-election: Labour MP Emily Thornberry resigns after posting white van and England flags tweet
France 'blocks' Russian sailors from boarding a warship
Revealed: How the world gets rich – from privatising British public services
Myleene Klass: Ed Miliband 'strikes back' by comparing UK's need for Labour's mansion tax to Hear'Say track
- 1 'Not suppost to cry': 9-year-old lists the worst things about being a boy
- 2 To help fuel their propaganda machine against the poor, our government has now decided to redefine the word 'welfare'
- 3 Anti-gay hate preacher accidentally tweets 4,000 followers cartoon clip of him 'confessing' to be a 'homosexual sodomite'
- 4 Woman opens professional cuddling shop – gets 10,000 customers in first week
- 5 Grayson Perry: London needs affordable housing because 'rich people don't create culture'
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Rainbow list 2014: The LBGT people who make a real difference
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Win anything from gadgets to five-star holidays on our competitions and offers page.
Business videos from commercial thought leaders
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text:
Christian Boyce's Top Five FREE iPhone Apps
NYTimes (Best app for news, reviewed by me here)
Mint (Best app for keeping track of your credit card and bank balances, reviewed by me here)
eReader (Best app for reading books, many of them free, reviewed by me here)
Rimshot & Crickets (Best app for doing "ba-doom-boom, kishhhh" after you say something funny)
BigOven (Best app for recipes)
This list does not include any of the very excellent set of standard iPhone apps (Maps, Mail, Calendar, etc.). I use those apps all the time too.
Still have questions? Email me. But first, join the mailing list. People on the mailing list go to the front of the line.
Help me spread the reach of The Boyce Blog by sharing it with your friends. These buttons do all the work.

subset: commoncrawl


text:
NEW Whited00r 7 Jailbreak & Unlock For iPhone 2G, 3G, iPod Touch 1G, 2G
Please Read Bring New iOS 7 like features to your older devices with Whited00r7 This includes a Jailbreak and unlock enjoy... Downloads: Whited00r 7 Custom i...
- DinoZambas2
- Length: 9:6
- Tags:
New iPhone 3G S Guide Tour HD
New iPhone 3G S Guide Tour HD http://www.apple.com/iphone/ "iPhone 3G S is the fastest, most powerful iPhone yet and we think people will love the incredible...
- marvincsc
- Length: 10:7
- Tags:
[New and updated] How to get iOS 7 on iPhone 3G/3GS, iPod 4G/3G and iPad 1/2 [Older Devices] [Theme]
New and updated version on how to get as close and possible to getting iOS 7 on your older, unsupported device. Requirements: Jailbroken Device New Packages ...
- Plasm Studios
- Length: 9:16
- Tags:
iPhone Frenzy | The Soup
The new iPhone is here! Move over, Mac guy--see what happens when we dish out the sad truth about the latest tech treat. SUBSCRIBE: http://bit.ly/Soupsub Abo...
- The Soup
- Length: 1:12
- Tags:
IPhone 3G new power button - The Computer Room Nottingham
http://www.thecomputerroomnottingham.co.uk - 0115 972 1120 / 07545 251 571 Serving Nottingham Derby and Leicester with parts and repair for iPhone, iPod, pc ...
- Leon Stacey
- Length: 2:45
- Tags:
Install iOS 5 On iPhone 3G, 2G, iPod Touch 1G And 2G - WHITED00R
UPDATED VERSION* http://www.youtube.com/watch?v=HNYf1VVujTU&feature=youtu.be Install IOS 5 ON IPHONE 3G, 2G, IPOD TOUCH 1G AND 2G - WHITED00R Whited00r - ht...
- ExpertMacintosh
- Length: 1:48
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NEW Redsn0w Jailbreak 4.1/4.2/4.2.1 iPhone 4S/4/3Gs/3G iPod Touch 4G/3G/2G MC And iPad 3.2.2
This Is A Very Easy Jailbreak Tutorial That Will Teach You How To Jailbreak Your iPhone 4S, 4, 3Gs, 3G And iPod Touch 4th, 3rd, and 2nd Gen MC Models On 4.1 ...
- EverythingApplePro
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Apple - iPhone 3G Keynote 2008 (HQ) Part 1 of 2
Apple and Steve is showing of their new iPhone 3G who has 3G compatibility and as well the fantastic appstore.
- iKeynotes
- Length: 12:41
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How to update your Iphone 3G to IOS 6 - Whited00r
How to update your iPhone 3G to IOS 6 ( Whited00r ) you will fine the firmware on this link www.whited00r.com , which has many options as : Multitasking - ho...
- TeamIphoneAccess
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Will It Blend? - iPhone3G
Tell us what to blend next here: http://www.facebook.com/willitblend Tom uses his new iPhone3G to stay organized. Watch what happens when he tries to blend h...
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Iphone 3G: Unboxing
Be sure to check out the blog at http://www.jon4lakers.com.
- TechnoBuffalo
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iPhone 3G and 3GS Battery Replacement Guide - Fix it Yourself!
http://www.AppleiPodParts.com/Forums - Expert advice & Q&A FAST! Replace the battery in your iPhone 3G and 3GS with this easy to follow expert guide from the...
- AppleiPodParts.com
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How to Replace Your iPhone 3G or 3GS Battery
This video shows you how to replace your iPhone 3G or 3GS battery; it's quick and easy! We have a great way to give your iPhone a new lease on life! A new ba...
- iFixit Video
- Length: 2:24
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Talking Tech: Apple's new iPhone 3G S
USA TODAY personal tech columnist Ed Baig reviews the new iPhone 3G S and iPhone 3.0 software update from Apple.
- Length: 7:11
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How to Replace Your iPhone 3G Screen
Check out Bas Rutten's Liver Shot on MMA Surge: http://bit.ly/MMASurgeEp1 http://www.mahalo.com/how-to-replace-your-iphone-3g-screen DISCLAIMER: The followin...
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How To Unlock iPhone 3G 4.2.1 for Tmobile - 5.15.04 Unlock & Jailbreak Untethered
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How to Install iOS 7 on iPhone 3G & 3Gs
Here's a quick, detailed video showing you how to install Whited00r on your iDevice. Whited00r brings iOS 7 features to older devices while speeding them up....
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There is so much you can do with a new iPhone it might blow your mind. So, here is a great list of what not to do with your new iPhone to keep it up and runn...
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jWebAudio is a JavaScript library, which also comes in as a jQuery plugin, designed as a Web Audio library for games. jWebAudio provides a simple API ontop of Web Audio, which allows you to easily manipulate audio in your games.
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Posted by acoin |
Feb 20 2013 / 04:04


text:
tick tock
Find a Conversation
|Tue, 12-29-2009 - 4:07pm
I am in need of some major vbac support. I am due December 31st with my second child. Today's doctor appointment was like the last three, baby is still up high, cervix very high and tightly closed. Today doctor let me know he was getting a bad feeling about me being able to go into labor on my own and worried the further we go the larger the baby is getting. I am measuring 40 cm today but I do look pretty large! He is leaning toward induction (with pitocin) when I hit 41 weeks but if I elected to go straight to C-section that option is mine. I declined membrane sweeping today. Next week I may elect to go ahead with that. I switched to this doctor at 36 weeks because he is known to be vbac and hypnobirthing friendly and I was getting bad vibes from my previous obgyn group.
With my previous pregnancy my water broke at 39 weeks after a stressful vaginal exam (I was closed and baby was high up), a visit to the hospital to monitor blood pressure, etc. My son was sunny side up and even with pitocin his head never really applied appropriate pressure to my cervix. At 21 hours I had made it to 6 cm and ended up with a C-section.
Don't some women go from closed to in labor quickly? Is there something "wrong" because my baby is still not low and engaged 2 days before my due date? I am really starting to wonder if this baby is also sunny-side up and that is why it is not decending. How far do I go before I worry about my fluid levels decreasing? (that will be checked next week) or the baby growing too large? (I don't even believe that regularly happens!)
I feel everyone is losing hope. Everyone is calling to see if the baby is here yet. Everyone I know has been induced before or on their due date. No one believes a body can still go into labor on it's own. My mother had me at 43 weeks and my brother at 41.5 weeks. I am starting to lose my faith is all of this. My uterus is contracting stronger and more often. I also notice when I first stand up I definately feel a head in my pelvis, it just isn't always there.
I am drinking red rasberry tea, eating eggplant parm tonight, dtd, etc. Any words of wisdom will be really helpful. I just don't want to quit before I give my body a chance.
|Wed, 12-30-2009 - 9:37am
I wouldn't lose hope; it's obvious that your family carries babies longer than typical.
|Wed, 12-30-2009 - 11:52am
Hang in there-- there's absolutely nothing strange about not being ready to go into labor at 39 weeks, especially since you
|Wed, 12-30-2009 - 10:13pm
If you suspect or wonder if baby is OP (sunny side up) you can check out spinningbabies.com, which has information on how to assess your baby's position and how to get him into optimal position for birthing.
Wishing you the best
|Thu, 12-31-2009 - 7:31am
I could have written that post, you know. No sign of labor, Doctor saying how unlikely; let's schedule an induction. I went into labor the next day and was done in 4 hours.
Really, the only thing that's different this week is that you know you didn't go into labor before the 360th day. There is no other new information on "probabilities"
|Thu, 12-31-2009 - 11:42am
Thanks so much. I feel a lot better. I decided to go to a chiropractor (never have been in my life) because maybe my alignment is encouraging less than idea positioning. Chiropractor seems to think that one of my hips is currently riding higher than the other (which has been the same side that does ache) and is causing my pelvis to be tilted some. It may or may not be causing the baby to not rest in a lower more ideal position. It seems like it is OP at times and sometimes facing my right hip from what I have gathered from spinning babies.
I have decided no induction and to let my body do what it is suppossed to do. If by 41.5 weeks or whatever my comfort level is I will go for a C-section. I really just want to be left alone. My doctor is worried about the size issue but I am not. I am 5' 4 inches and my son was 8 lbs 1 oz. I have faith that if this baby were to get 9 lbs, my body will birth it anyways. On Monday he is going to ultrasound in his office to measure fluid levels. He did research which showed decreased fluid levels after 41 weeks. I feel subjectively he will measure my fluid levels low. I will ask for a referal for a higher tech ultrasound with an ultrasound technician to confirm low fluids so their is no bias.
He is open to whatever I request as long as it is not dangerous. He asked permission for the membrane stripping and seemed to respect my wishes. He does say some things that seem stressful to a pregnant woman!
I really think when the contractions do start I will at least initially be so thankful for them!


text:
Jordana • Fabu Liner Liquid Eyeliner Pen • Eyeliner
(243 reviews)
|Average Rating.
|Would buy this product again.
sreyes21 on 1/31/2014 9:21:00 PM more reviews by sreyes21
Age: 25-29 Skin: Acne-prone, Fair-Medium, Warm Hair: Brunette, Wavy, Medium Eyes: Brown
I was hoping this would be a good cheap alternative to a higher-end eyeliner that I love. I like the packaging and the firm felt tip. It just doesn't go on black enough for me, and I felt that I had to keep going over it. No staying power, it was completely smudged by the evening.
2 out of 2 people found this review helpful. Was this review helpful to you? Yes No
generouscat on 1/22/2014 3:21:00 AM more reviews by generouscat
Age: 19-24 Skin: Oily, Medium, Warm Hair: Black, Medium Eyes: Black
Great great great eyeliner. At first mine doesn't come out dark enough but it's buildable and very easy to use so I think that's not a big deal. The lasting power is actually amazing...and I can see no smudge. At. All. Pity they're not available in my country. Ordering them online would be too much of a hassle since the price is gonna skyrocket and all and since the reason this product gets the love is from its fantastic price. So yeah.
Was this review helpful to you? Yes No
*TOP REVIEWER* graceybaby8 on 1/20/2014 2:20:00 AM more reviews by graceybaby8
Age: 30-35 Skin: Combination, Fair-Medium, Neutral Hair: Brunette, Straight, Medium Eyes: Brown
We don't have Jordana here in Canada, so on my most recent trip to the US, I decided to buy this product at Walgreens for $2 US... After hearing the eleventhgorgeous sisters raved about this product on YouTube. Well I like the packaging. The tip is stiff enough that I can control it with ease. But my problem with this liner is that it has no staying power... If my eyes water - this liner comes off before you can say 'fail'. I think if you're planning to go somewhere hot and dry or you don't have oily lids, this liner should be fine. But if you have slightly oily lids or yor sweat a lot- forget this liner. (I even tried it on the back of my hand and let it dry for 5 minutes... Then I wet my finger and ran it across the line I made... It smudged... BADLY... My Stila stay all day and Kay Von d didn't even budge. ) *Sigh* i thought maybe it wouldnt smudge... Also it smells like a sharpie permanent marker IMO. Rate: 2.5/5
I find my Stila or Kay Von d liquid liners are better.
UPDATE: I would rate this now 1/5 lippies.
After 6 days of trying this Jordana fabuliner ... I've ended up with very panda like smudged eyes... It was awful... It was like some threw cleansing oil on my eyes and the product melted! I seriously tried this with and without my UDPP and it still smudged! I must've gotten a bad liner. I'm just very disappointed. I've never had an eyeliner smudge on me this badly... :(
Was this review helpful to you? Yes No
*TOP REVIEWER* bhindhazeleyez on 1/13/2014 10:49:00 PM more reviews by bhindhazeleyez
Age: 25-29 Skin: Combination, Fair, Cool Hair: Brunette, Straight, Fine Eyes: Hazel
You can't beat the price of this liner! I bought it in black and was very pleased with how dark it was. Also, this liner lasted FOREVER! I used it regularly-at least half of the month every month for a year and it just now starting to get lighter. I love how easy it is to create winged liner with this pen. On me, this doesn't really fade at all throughout the day. I don't notice any smudging either, but I'm not one to touch/rub my eyes during the day. I recently bought it in brown, and it is beautiful too. I only wish they would make it in more colors-like maybe a metallic gold, bronze, or an emerald green :) I would definitely repurchase!
Was this review helpful to you? Yes No
SmileNowCriiL8r on 1/13/2014 8:14:00 AM more reviews by SmileNowCriiL8r
Age: 19-24 Skin: Oily, Tan Hair: Brown, Medium Eyes: Green
I really like this eyeliner!! It was super cheap (Like $2), I got it at Walgreens.
it is matte and doesn't give off that shine like most liquid eyeliners. You do have to go over it a few times if you want a dramatic look, but it goes on really easily and dries quickly. Super easy to use and doesn't get all over lashes either!!!! Love it! <3 Will definitely repurchase.
1 out of 1 people found this review helpful. Was this review helpful to you? Yes No
kplprovoke on 1/10/2014 7:32:00 AM more reviews by kplprovoke
Age: 19-24 Skin: Acne-prone, Medium Hair: Black Eyes: Brown
This eyeliner sucks. The black isn't dark enough for my taste, and it's difficult to get good line without having to continuously draw over.
Was this review helpful to you? Yes No
tealatals on 1/9/2014 6:20:00 PM more reviews by tealatals
Age: 19-24 Skin: Normal, Fair Hair: Other Eyes: Green
I really did not like this eyeliner at first. I thought it was a huge waste of money (although not that much money) because it was really translucent the first few times that I used it. But then I guess I used it enough that the product started to flow. Now it is great! It is a very matte, extremely pigmented formula. The brush is a little stiff, but it is pretty easy to use.
I would definitely suggest getting this. It is about 3 dollars, you can't go wrong!
Basically, if you hate it at first, keep trying to use it!
3 out of 3 people found this review helpful. Was this review helpful to you? Yes No
*TOP REVIEWER* Ferrishyn on 1/9/2014 6:11:00 PM more reviews by Ferrishyn
Age: 36-43 Skin: Dry, Fair-Medium, Cool Hair: Brunette, Wavy, Medium Eyes: Hazel
I have this in brown and love it. Very cheap felt-tip liner with deep pigment. The brown appears almost black. I haven't had it smudge or move on me. It is very precise and easy to work with.
When applying if I make a mistake it doesn't dry so fast like some that I cannot fix it. I like that about this liner. For the price you really are getting your money's worth seriously, $2.99. Jordana makes nice makeup and is very affordable.
Was this review helpful to you? Yes No
ldeibert on 1/9/2014 5:15:00 PM more reviews by ldeibert
Age: 19-24 Skin: Combination, Medium, Warm Hair: Blond, Wavy, Medium Eyes: Blue
I like the concept of this product, like I love the liquid liner in pen form. Unfortunately this formula smudged very easily on my lids.
1 out of 1 people found this review helpful. Was this review helpful to you? Yes No
jencypark on 1/2/2014 2:08:00 PM more reviews by jencypark
Age: 19-24 Skin: Normal, Medium Hair: Black, Straight Eyes: Other
I have been using this liner for a while now and here are my thoughts:
Pro: matte black line, felt tip doesn't fray at the end, relatively good tip for fine or thick lines, and inexpensive
Cons: Smudges on me by the end of the day with or without primer (the big no no for me)
Smudging is a big con and thus I won't be repurchasing this product. Try the product out for yourself however since I have a monolid and thus I am very picky about liners.
1 out of 1 people found this review helpful. Was this review helpful to you? Yes No
Top Rated Eyeliner
Urban Decay 24-7 glide-on in Electric92 reviews
Urban Decay 24/7 Liquid Liner in Smog79 reviews


text:
I certainly hope for a more diverse product line across all line and companies. This is the best for the consumer. Those of you that can remember the USSR. They had little choice, and the products were pretty much crap. No innovation, no drive to be better, a society that became weak and dull. But then again - maybe after everything is said and done - it is a phone.
- Article | 1 hour ago BProfile for BlackBerry 10 gets updated with a new selection of icons - Check out our hands on video
- Article | 2 hours ago Save a few bucks and get MACE for free, thanks to Amazon
- Article | 33 min ago This slim leather case for BlackBerry Z10 is 50% off today!
- Article | 12 hours ago U.S. passes E-Label Act to free your gadgets from ugly labels
- Article | 14 hours ago Evernote for BlackBerry 10 updated with various improvements and bug fixes


text:
Weird Tech 5: Mad Mice
Summary: We hold some strange objects in our hands when we are at our PC. Here's a selection of sleek, non-squeak mice for geeks.
TOPICS: Hardware, After Hours
4 of 17Image
Microsoft mouse
Credit: Matome
Chocolate mouse
Credit: Zakkaya
Steampunk mouse
Wireless mouse.
Credit: Happy Sorceress
Kick off your day with ZDNet's daily email newsletter. It's the freshest tech news and opinion, served hot. Get it.


text: Fed Cup Gallery: Check, But Not Checkmate... Petra Kvitova and Lucie Safarova put the Czechs up 2-0 in the final - but never count Serbia out. Published November 03, 2012 12:00 The Czech team stepped out at a ceremony this week, ahead of this weekend's Fed Cup by BNP Paribas final. Lucie Safarova and Petra Kvitova are the Czech Republic's two leading ladies, ranked No.17 and No.8 in singles. And Ana Ivanovic and Jelena Jankovic are Serbia's two leading ladies, ranked No.12 and No.22, respectively. Before this year, Serbia had never even won a World Group tie - this year they have won two to reach the final. The Czech Republic is no stranger to winning the Fed Cup, though, having conquered the event just last year. Lucie Safarova and Klara Zakopalova shared a laugh at the announcement ceremony for the Fed Cup by BNP Paribas. Andrea Hlavackova is a big part of the team, alongside Lucie Hradecka one of the top doubles teams in the world. The action kicked off at the sold-out O2 Arena in Prague on Saturday, with Lucie Safarova playing Ana Ivanovic. Ana Ivanovic was broken early in both sets and never quite found her range, losing to Lucie Safarova, 64 63. Lucie Safarova high-fived some happy Czech teammates after beating Ana Ivanovic for the fourth time in a row. Next up was Petra Kvitova, who was playing her first match since withdrawing from Istanbul with a viral illness. After a slow start against Jelena Jankovic, falling behind 4-2 in the first set, Petra Kvitova caught fire... Petra Kvitova reeled off nine games in a row from 4-2 down in the first set to build a devastating 64 50 lead. Petra Kvitova would complete the win two games later, 64 61, putting the Czechs ahead 2-0 in the Fed Cup final. Serbia will need to win both reverse singles rubbers and beat the No.2 doubles team in the world on Sunday... Topics: fed cup final, tournaments, news, photos or videos, lucie hradecka, andrea hlavackova, klara zakopalova, lucie safarova, petra kvitova, bojana jovanovski, aleksandra krunic, jelena jankovic, ana ivanovic, 2012 [+] More Share this page! Print Email Related photos WTA Finals Gallery: Shockwaves October 22, 2014 Simona Halep had never beaten a Top 3 player, hadn't even taken a set in eight tries, in fact - but all of that changed with a massive upset in Singapore on Wednesday. Moscow Gallery: Russian Pride October 19, 2014 Moscow resident Anastasia Pavlyuchenkova delighted the locals by being crowned at the Kremlin Cup on Sunday. WTA Finals Gallery: SportCares In Singapore October 18, 2014 Simona Halep and Eugenie Bouchard were among a group of WTA stars taking time out for a kids clinic for Singapore SportCares, a local organization with a simple but powerful mission. To The Top 3


text:
Comfort Suites Biltmore Square Mall
890 Brevard Rd.
Asheville, NC 28806
Phone: (828) 665-4000
Fax: (828) 665-9082
890 Brevard Rd., Asheville, NC, US, 28806
- Phone: (828) 665-4000
- Fax: (828) 665-9082
»Mountain Sunshine Farms
At Mountain Sunshine Farms, pick the choicest of products and fill your shopping cart with things as exotic as beans, Amish Gouda cheese, honey, ham that has been cured for a year and many such things. The muscadine jelly is too good to miss. The cheese which is manufactured here itself is one of the finest of its kind; combine it with wild huckleberry jam, which will make your mouth water while you may end up buying a large stock of the preserved fig. Definitely a shop for all food enthusiasts.
»Harvest Records
If you are looking for off-the-beaten-path kind of music, come to Harvest Records. These guys have a great selection of old and used records, and if they don't have something you are looking for, they'll order it. Call for details.
»Grove Arcade
The two-storeyed Grove Arcade during looks every bit like a medieval palace, more so in the evenings when the place is brightly lit. Unlike most shopping centers, this arcade doesn't give the feeling of being over-crowded. Simplicity is associated with every shop and restaurant. The ice-creams at KAMM'S Frozen Custard Shop is a local favorite. The Corner Market houses a deli inside, so that no sooner is the shopping done that one can grab a bite. The best local craftsmen too are housed in here with 'Home Crafts' paving the way. Not much of an arcade arena, but without doubt a good shopping center.
»Enter the Earth
After tasting success purely as a trader, owner Nader Kawar decided to take his mineral trading business to the shops in Grove Arcade. The result was Enter the Earth, a minerals and fossils shop providing rare stones for purchase. Authenticity is never an issue as the goods are shipped all the way from Madagascar. Having a host of gifts and jewelery items created from rock, minerals and fossils, the store is sure to tap the archaeological bone in one and all.
»Stevenson Rare Coins & Jewelry
Stevenson Rare Coins & Jewelry, amongst Asheville natives, has rejuvenated what was once one of the most popular hobbies. Over the centuries, the United States dollar has seen various changes. Prominent amongst them were the English and Spanish influences it has had. The power of the currency itself can't be disputed. Stevenson Coins helps collectors go through the years and find what's missing. Being the largest buyer in North America, a trip to the place is sure to bring you one step closer to making that collection a complete one.
»Mast General Store
From the outside, this store looks modern, even contemporary. But step through those glass doors and you'll be transported back to your childhood days when you hung out at the corner candy store. Grab a bucket and choose from over 500 kinds of candy, some hard-to-find old favorites, displayed in bushel baskets on one side of the store. Remember Chuckles and Mary Janes? Well, they've got 'em! If you can get past the candy, Mast also stocks a charming array of country style products as well as sports gear and clothing.
»Malaprop's Bookstore/Cafe
A bookstore that has been a part of downtown's community since 1982, Malaprop's Bookstore/Cafe started as a small endeavor on the part of the owner, Emoke B'Racz, to further her love of books and literature. The love for literature is obvious from the name of the store itself, inspired by the character of Mrs. Malaprop from Richard Brinsley Sheridan's play The Rivals. Though the root word of the name, malapropism, refers to the improper use of words that sound similar, this bookstore has a staff that is dedicated to ensure you buy the proper book for yourself. There is also a cafe at the bookstore that serves locally roasted brews. See the website or call to know more.
»Duncan & York
Duncan & York is all about connection - their goal is to offer truly unique gifts to customers and have them feel connected with what they buy, which is why most of the items found in the store are American made. From hilarious cards, gorgeous stationary sets to arts and crafts tools and cute accessories, this Asheville store is the ideal place to buy a gift. You'll never run out of new things to purchase and there is even food and drinks in the store.
»Tops for Shoes
A stunning variety, spectacular designs and consistent quality have made Tops for Shoes a trusted name for shoes and sandals in the city. Be it for a dressy occasion or a formal office day, pick out a pair from the collection. Available in all sizes, the store stocks designer shoes by Calvin Klein, Hunter, Michael Cors, Jeffrey Campbell and Van Eli. Both men and women are sure to find comfortable footwear suited for all events here.
»Minx Boutique
This chic and funky clothing store offers affordable and stylish outfits for women of every age. Whether it's an evening gown or a casual tee, Minx Boutique will ensure that you look your very best on any occasion. Complete your look with the amazing range of high-end accessories that this store is famous for.
»Carolina Cigar Company
Stepping into the tiny space that is the Carolina Cigar Company, your first sense is the intoxicating aroma of sweet tobacco. Then, as your eyes adjust to the dim interior, you see large tobacco market baskets, fast becoming a rarity even in antique stores, high up on the walls. You'll find superb pipe and cigarette blends in sealed jars out front, but their forte is the hundreds of cigars in the climate controlled back room, which hand rolled from Carolina and South American tobaccos. From Robustos to Churchills, well-aged blends, interesting flavors and diverse wrappers, this shop is sure to suit both aficionado and novice. -Nadine Naujoks
A walk down Broadway Street guarantees a visit to L.O.F.T.; its attractive, heavily-donned window is just a glimpse of what's to come. The specialty store houses an interesting collection of Lost Objects, Found Treasures - the phrase that gives this place its acronym - laid out in a vibrant, garage-sale-esque atmosphere. The assortment features funky and creatively recycled artifacts, vintage items and rare antiquity. Browse through authentic artwork, hand-made ceramics, scented candles, photo-frames, foreign furniture, lanterns, and much more. This is your one stop shop for unique souvenirs and exquisite gifts that you will not want to part with.


text: Onamiki ReferencePhysical DescriptionOnamiki are a species of odd-looking aquatic earth creatures that have coloured nictitating membranes, external gills, tails, and fins protruding from their arms, tails, and legs, however their most distinguishing features are perhaps their coolly coloured skins, brightly coloured glows, and hair upon their head. However the thing the intrigues scientists most is their intelligence which permits them a capacity for speech and learning at an accelerated rate compared to humans. Sailors of old told tales of these creatures and once called them mermaids or mermen.Species History Onamiki are evolved from a group of neanderthals that lived on an island and as time went by they adapted and became amphibious.lel that short ass history XDDDTaxonomic ClassificationDomain: EukaryaKingdom: AnimaliaPhylum: ChordataClass: MammaliaOrder: CarnivoraFamily: Hai


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Care Wisconsin is having an open house May 23, 2014, from 9 - 11 a.m. at our Care Wisconsin Waukesha office. You'll have a chance to see our new office suite on the first floor. We are also celebrating offering Family Care in Waukesha County for more than 5 years.
The open house will be held at:
N19 W24075 Riverwood Drive, Suite 110
Waukesha, WI 53188
Drop in anytime during this time for some snacks and to meet with Care Wisconsin staff.
Care Wisconsin is a nonprofit managed care organization specializing in publicly funded programs that integrate health and long-term care services. Since 1976, we have been filling gaps and helping people in our community who are most at risk – low income frail elders and adults with disabilities – through the coordination of health and long-term care services.
Our mission is to promote the quality of life of our communities by empowering others and working together to creatively solve unique health and long term care needs.
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Penang is an island best known as Malaysia's unofficial food capital. After many trips to Penang, I am hooked on the food and this restaurant is as good as being there. 194 more words
Tags » Assam Laksa
Australian Gourmet Traveller
We were privileged to be invited to take Pat Nourse when he was in our island Penang to discover us.
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Street food cooking class
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Friday was same-old-same-old, except that due to AC2102 midterms, MA class was cancelled, and I had a two-hour break… Guess where I went to have brunch… CAFE BY THE QUAD (again)! 312 more words


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News from Upstate
December 22, 2011
Kathleen Paice 315 464-4839
Kathleen Paice 315 464-4839
Upstate Toy Drive
The Upstate Medical University community collected hundreds of toys during the Upstate Toy Drive, sponsored by the College of Health Professions. The drive supports Toys for Tots, a joint project between the United Way, The Salvation Army and many community partners. Toys are distributed locally to the children who need them most. Pictured from left to right are: Doreen Spencer, Respiratory Therapy Education; Adam Rufa, Physical Therapy Education; and Patricia Duffy, Medical Imaging Sciences.
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November 17, 2014
Change Your Luck
Hopefully you have been fortunate over the years to surround yourself with trusted advisors or mentors who have been influential in your growth and development–both personally and professionally. Often the advice they give comes in the form of words or phrases that stick in your head and resonate. One of my favorites is "the harder I work the luckier I seem to get." I so totally believe that!
Consider the doctor who attracts 40 new patients a month. Did these patients just fall out of the sky? I don't believe so. That doctor has spent money and time to develop a great website. He also employs an energetic and social media savvy staff member who has been given the opportunity to spend one hour a day maintaining an active Facebook Page, publishing posts and engaging and responding to followers. That is work–not luck!
Consider the doctor who started two large veneer cases this month. Does that happen by chance? I don't think so. That doctor has spent countless hours on continuing education courses with the best of the best. That doctor spends the time and money to fly to Scottsdale a few times every year to improve clinical skills hanging out with the likes of Dr. Frank Spears. That takes effort and dedication and commitment and work.
Consider the doctor who actually loves going to work every day because she has made the effort to surround herself with a fabulous staff. She has built and maintained a great team of talented customer service oriented people. She has created a wonderful atmosphere where staff truly want to work, and patients love to visit and refer others. Can this all happen because she is lucky? This is the result of a lot of hard work.
It is my opinion, after interacting with 600+ practices over the past 19 years, that probably 85% of dentists significantly under-achieve their true potential. They don't do this intentionally. They may often feel successful on some fronts. But they simply are just not aware of the upside.
On a personal level and as a way of illustrating my point, I want to tell you that for years I have been consistently going to the gym and putting in the time. This past January, I decided to hire a trainer. I have lost 14 pounds and am in the best shape of my life. I now realize that what I thought was a workout at the gym was the equivalent to a walk in the park!
So the sooner you stop waiting to hit the lottery with your dental practice, the better off you will be. Lady luck is unlikely to pay you a visit. There is no substitute for setting goals and then working really hard – harder than you ever thought possible – in order to achieve them. Then – and only then – will you feel lucky.
November 3, 2014
Are You Hiding?
In February 2012, I was excited to publish a blog post announcing a new look to my website. That post discussed a re-design or re-skin of my original website that had been created in 2008. You can read that post to learn the benefits of such a project. Ten months later–in December of 2012–I was still trying to stay ahead of the curve, and I asked TNT (my long time website developer) to reformat the site with a new technology called responsive design.
Responsive design was important then, and it is particularly important today, considering the continuing trend of expanding screens (Galaxy Note, Kindle Fire, iPhones, iPads, etc.). An issue that serves as an immediate turnoff for nearly half the population is a website's failure to display correctly on a mobile device. As far as these visitors are concerned, if it doesn't fit or load correctly on the screen of your phone or tablet, it may as well not even exist. A mobile responsive site, on the other hand, automatically adjusts to the size of the screen on which it is being viewed.
Time goes by quickly when you are having a good time! So just a few weeks ago, I had TNT to do another re-skin for me. Here's what my site used to look like. Here is the newer version. And here they are side by side. I decided to go with a brighter and cleaner look–a bit more open space to make things look less cluttered and easier to navigate–more youthful colors, and a slightly larger and more modern font. I also made the page somewhat wider and increased the space between the lines of content for ease in reading.
What you don't see is the underlying code structure behind the site. The re-skin alters this code in order to improve the way that SEO spiders crawl the site and index it, promoting better search results. A re-skin is substantially more cost-effective than building a new site from scratch, thus it offers a relatively inexpensive and time efficient opportunity for your web developer to review and improve the functionality of the site's backend.
Here is how I look at external marketing. When you use direct mail or radio spots or TV ads, or subliminal Facebook ads to attract new patients, you are essentially hoping to get your message noticed by someone who wasn't really thinking about going to the dentist. You have to bombard this potential audience over and over – spending LOTS of money – hoping someone will eventually respond. On the other hand, when someone goes to Google and does a search for a dentist or a dental procedure, they have taken the initiative and are truly motivated to find what they are searching for. Totally different!!
The Internet is HOT. Studies show that people read and believe Google reviews. If people are searching for neurosurgeons on the web, they certainly are searching for dentists. Conclusion – it is absolutely imperative that your website be easily found on a search from any device.
October 20, 2014
Cut Down Your Hedgerows!
A few weeks ago, my wife and I went on a "bucket list" trip to Berlin and Normandy. We traveled to Berlin to view the transformation of the city from the horrific times of Hitler and Natzi Germany to the welcoming and passionately transparent atmosphere that exists today. Beautifully designed memorials to the Holocaust, built in the most prominent areas of the city, insure that the sins of the past will never be forgotten. We traveled to Normandy to see the D-Day beaches and the American cemetery. When you actually view the 80 foot cliffs above the beaches that were heavily fortified by the entrenched German soldiers, it is hard to believe how these brave Americans – part of the "greatest generation" as described by Tom Brokaw – were able to advance.
What we didn't know about were the hedgerows. A hedgerow is a fence or barrier formed by a row of closely planted shrubs or bushes. In Normandy, these hedgerows separated one small farm from another. Many of these shrubs were very think and dense and often 20 to 30 feet in height. The American war machine was ill-suited to this maze of tiny enclosed fields and sunken lanes. The Germans turned the hedgerow complexes into deathtraps by covering every road and trail with machine gun, mortar, and anti-tank artillery fire. Eventually the allied forces prevailed, but the hedgerows were a major impediment to the eventual success of the invasion.
For some reason, as I was viewing all of this, it occurred to me that,metaphorically speaking, we as dentists create our own hedgerows, our own obstacles, that prevent or certainly interfere with our ability to grow and prosper. Five examples immediately come to mind.
1. Patient unfriendly hours of operation – 8:30 to 5 Monday through Thursday is what I see more often than not. You will exponentially increase your income by offering some early and some late options for appointments. The needs of the patients need to be balanced with your own personal life. It is not a one way street.
2. Limited payment options – people love and understand budgets. That is how they live their lives. The need is more necessary than ever to employ a dedicated, talented, and compassionate staff member who can sit down with a patient and navigate the intricacies of out-sourced financing while coordinating payments with sequenced treatment plans.
3. Failure to delegate – doctors are always complaining to me that they "don't have enough time". I realize that there are only so many hours in a day. In my experience, the most successful doctors are the ones who have figured out how to absolutely delegate EVERYTHING possible in order to have the time to pursue what only they can do. You may have to leave your comfort zone on this.
4. Consistently running behind schedule – a favorite topic of mine. You have to figure this out. There is no compromise position. It is not an acceptable level of customer service to keep patients waiting.
5. Weak or zero Internet presence – In this day and age, successful practices attract 30-35% of new patients from Google or Facebook. It must be a top priority to create or upgrade your website so that it positions prominently in your geographic area, is current, informative, and conveys the distinctive personality of the practice.
As you can see, none of these five suggestions requires changing or enhancing your clinical expertise. There is no need in this case for expensive continuing education courses. These are basic principles that apply to any business. So cut down your hedgerows! Eliminate these easy- to -overcome obstacles that are unwittingly preventing your practice from reaching the next level of productivity and profitability.
October 1, 2014
Throw Away Your Megaphone!
For as long as I can remember, solving the inherent conflict between the front of the office and the back of the office is a monumental challenge. The larger and busier the practice–the more treatment rooms and providers–the more complex the solution. The goal, of course, is to create a consistent, smooth flowing on time schedule where nobody has to wait.
Sprinting up and down corridors to deliver messages is good cardiovascular exercise but not very efficient. There are other options. Physical hardwired light panel communications systems were a good start, but these systems are quite expensive and pretty basic. Many offices decided to wear headsets or walkie-talkies or earbuds, but all of these are very clunky and intrusive. The major dental management software companies decided to get their hat in the ring by incorporating instant messaging via computer as an add-on service. But this also is very basic–has privacy concerns–and I have heard from many doctors that the Dentrix messenger–called Dentalink–is quite fragile and inconsistent.
Enter BlueNote Communicator. Based in Lewisville, Texas, BlueNote is a small independent software developer that has been in business since 2004. Their focus is on providing innovative intra-office communication products for dental and medical offices. Armed with a simple mouse and the power of BlueNote Communicator, you can create the perfect intra-office communication system for your practice. BlueNote runs over your own network – no server or Internet connection is required – and it is simple to download and install. You can customize up to 60 lights that can be activated with a single click. Popup Alerts and Tones are used to alert each computer that a Light has been activated or has changed. These visual and audible cues can be controlled at each computer to create the perfect balance of form and function. Each user has complete control over the notifications for each light. Another great feature is that BlueNote uses the latest industry standard encryption algorithms to secure all data transmitted and stored by BlueNote Communicator Lights.
The cost of $795 to purchase their latest product called Blue Communicator Lights is amazingly inexpensive. There are no monthly fees, per doctor fees, setup charges or per computer license fees. You can also try the full version of the software free of charge for 30 days to evaluate the program and see how it works. That purchase price includes setup assistance, along with software upgrades, phone support, and e-mail support for one year.
You can go to their website and read the many positive comments from satisfied offices. You can also call Shelly Salinas, the customer service rep at BlueNote, at 469-648-0172 for more information. I personally have a number of clients using this product, and they all give it rave reviews.
September 15, 2014
The View from Where I Sit
A significant part of my work week is spent assisting and advising dentists who are buying or selling a dental practice. I would like to share my current observations.
• By and large, it remains a seller's market. There are definitely more dentists looking to purchase a practice than dentists wishing to sell a practice.
• Because of that supply/demand ratio, I see practice valuations continuing to increase.
• Financing for practice transitions has never been easier. 100% financing of documented practice valuation is the norm. Banks have realized that very few dental practices ever fail, and so they are lining up to compete aggressively for your business. And we all know that when banks compete–you win.
• The Federal Reserve has been your friend. Monetary policy that has kept interest rates at historically low levels has stimulated acquisition activity by making borrowing costs so cheap.
• Prior to this low interest rate environment, it was often difficult for a buyer to be able to afford and take on the debt of both the dental practice AND an office condo or stand-alone office building. Sellers would usually be required to offer a lease to the buyer, and become the landlord. Now, it is almost cheaper to buy than to rent, so buyers actually want to own the physical location and build their own equity.
• There is still a premium to a seller if he or she has stayed current with new technology. Upgraded practice management software and advanced computer networking also guarantee a practice valuation at the higher range of the spectrum.
• There are numerous interesting and innovative ways to enable a win/win transition.
My message to buyers is that you should be prepared to pay a little more than you thought in order to buy a quality practice. That increased cost is easily offset by the availability of ten to fifteen year amortization schedules with low fixed rate financing that still allows a great return on your investment. My message to sellers is to get your house in order if you want to receive top dollar for your practice.
As always, I welcome your comments and thoughts.
September 2, 2014
Just to Confuse You Even Further
In a post written on July 8, 2014, I referenced two companies that could assist your dental practice with the daunting and time consuming process of becoming HIPAA compliant. Today, I would like to add another recommendation for your consideration.
MedSafe has been providing compliance solutions for health professionals for over twenty years. What I find attractive about their model is that they offer their services on site. A MedSafe compliance consultant will come to your office and work face to face with your team. That could allow you to have your security risk analysis done with your IT person right there with you. They would also offer on site representation if and when you were ever audited by regulatory agencies or private payers.
As a MedSafe client you have easy on-line access to their website where you can download various essential forms such as business associate agreements, vendor confidentiality agreements, staff confidentiality agreements, and breach notification letters. These documents are automatically updated as regulations and policies change. MedSafe also serves a dual function of providing OSHA training and annual updates and certification. This service, of course, is totally separate from the HIPAA compliance program, but it is nice to have that opportunity for one stop shopping.
To find out more information about MedSafe and their pricing, you can contact Julie Sementa at 781-237-9700 Ext 124.
The overriding message I am trying to convey to all of my readers is to take this mandate to become HIPAA compliant seriously. So please make the calls – get the information – and then make the decision to commit to a program that will keep your practice safe and let you sleep nights!
August 18, 2014
Marketing Your In-House Dental Benefits Plan
My last two posts explained and justified my recommendation for considering the introduction into your practice of a formal structured plan that will benefit patients who do not have dental insurance. If you agree with my analysis and decide to implement such a plan, here are my suggestions for getting the word out.
• You need to tell EVERY patient every day that your office is now offering this new exciting opportunity–and that includes patients who have dental insurance. Patients with dental insurance have friends, acquaintances, and relatives who do not have insurance. These patients with insurance will spread the word. They become your emissaries and ambassadors. The message and information you are delivering to your patient base has to be concise and clear and obviously all staff members need to be trained on the specifics. There has to be a definite plan as to which staff member delivers the information and when. This has to be carefully orchestrated.
• I recommend a very large sign to be hung on a prominent wall in the reception area. This sign should be professionally designed by a graphic artist. It is an announcement of the plan, but no details. " No dental insurance–no problem. Ask us about our very own in-house membership plan."
• I suggest reserving a prominent space on the Home Page of your website to announce the plan. Again–no specific details. "Call us to learn how you can take advantage of our members-only dental plan." Tracking the calls should be easy because prospective patients are clearly interested and calling because of their curiosity about your plan.
• Create an e-mail blast to your patient base announcing the new plan. Again–no real details should be provided. You are hoping that your patients will call the practice for information. Most every practice these days uses some kind of program like Patient Activator, Demand Force, Lighthouse, or Smile Reminder that allows you to easily e-mail your patient base. You should also in time consider sending out an electronic newsletter with a greater description and many more details of your in- house dental benefits plan.
• I am more and more impressed with the power of Facebook. But before I would recommend a post on Facebook announcing your plan, I would hope to see you accumulate a minimum of 500 Likes. Ask every patient over the next six months to Like your page from their phone while they are in your office. This is so easy. Once you have reached this "critical mass", then you should put a few posts on Facebook talking about the benefits of your members only plan.
I have always been a strong advocate for internal marketing= marketing to your existing patient base. There is very little expense to any of these five strategies. The key is to be consistent with the internal promotion and the clarity of the message. As always, I welcome your comments, ideas, and feedback.
August 4, 2014
The Second Half of the Story
In my last blog post, I offered my observations on the disparity between insurance patients and fee-for-service patients regarding their commitment to undertaking comprehensive restorative treatment. I concluded that offering an in-house dental membership plan for your patients without dental insurance would stimulate existing fee-for-service patients to initiate treatment while also attracting new fee for service patients to your practice. Here are the basic parameters of such a plan.
• Patients pay in advance–in full–for a one year membership that includes two prophys, two exams, and a set of BW X-rays. The total cost of those basic services is discounted by about 20% from your published fees. So for example if the normal fee for those services would be $325, these same services are offered at $260.
• While enrolled in the plan, the patient can purchase any dental service that you provide for a discount from your published fees–usually in the range of 15-20%.
The calculation is that even though you are receiving less money from your fee for service patients for these procedures, they will be agreeing to do more of the procedures. In other words, isn't it better for you to do ten crowns at a fee of $1050/crown rather than two crowns at $1300/crown? Adopting such a plan does not need to alter your current business relationship with the dental insurance companies you work with. There is nothing "illegal" about offering your own membership plan. However, there are many extremely important details that need to be addressed during set-up to keep it from appearing like insurance and/or a dental discount plan which are regulated by state governments. And as long as the fee that you charge is more than the fee that you receive from Delta Dental, Delta should have no issue with you.
I realize that while it would be possible to do this "on your own", I am strongly recommending a company called Quality Dental Plan to help you be successful right from the start. Quality Dental Plan was started by Dr. Dan Marut in 2009. The company currently works with over 400 dental practices nationwide. QDP Is more than just an in-house dental plan or dental membership. It's a complete system for getting patients into your office, accepting treatment, and referring many others. Essentially what QDP does is give you a systematic approach to creating, implementing, and maintaining an in-office patient benefits system. QDP gives you an easy-to-follow recipe and from there, unlimited support along the way from the QDP administrative team.
QDP has been developed and refined since its inception by conducting market research, hiring PR experts, copywriters and designers as well as soliciting feedback from patients, dentists and staff. The best part is that you remain in complete control of all fees and services. There is no third party involved. Once people pay your office for their QDP membership, they will want to use the benefits they paid for, so treatment plan acceptance goes up.
I feel comfortable suggesting that you call Dan and his team at 888-960-1221 or email them at firstname.lastname@example.com and get the details yourself. Their fees are extremely modest. The training they offer on how to sell the plan, how to track it with your management software, how to handle renewals, what to say and what not to say, makes the price worth it. Why reinvent the wheel when the wheel already exists?
Next time–in my concluding blog on this topic–I will offer my own ideas on how to successfully market a membership plan.
July 22, 2014
Is The Answer Right Before Your Eyes?
A few months ago, I started polling my clients about the number of patients in their practice who had dental insurance. Typically that answer was 75-80%. A recent article estimates that only 62% of Americans have some kind of dental insurance benefit. Based on that information, why is it that more patients in your practice are not fee for service? Very simply–the perception on Main Street is that you can't afford to go to the dentist unless you have dental insurance.
I further requested clients to total the number of "big ticket" items (crowns, root canals, implants, etc.) performed in their practice for the last 18 months. I then asked to know how many of those procedures were performed on patients with insurance–and how did that number compare to the overall percentage of patients in the practice who have dental insurance.
Without exception–in every practice–the number of big ticket items done on insurance patients was way out of proportion. In other words, if a typical ratio would be that 75% of the patients had insurance, almost 90% of these major procedures were done on insurance patients. So although dentists are always bemoaning the "write-offs" between their published fee and the fee they receive as an in-network provider, the results clearly show that it is a lot easier to "sell" a Delta crown than a fee-for-service crown.
I have come to the following conclusions:
1. You would do more big-ticket items and more comprehensive restorative treatment for your current fee-for-service patients if they perceived that they had a better deal–a little help with the cost.
2. You would – with a consistent marketing effort – attract more fee-for-service patients from the general population if they knew that your practice had a better plan for them.
3. You should seriously consider an in-house dental membership plan.
In my next post, I will discuss the logistics of how to introduce such a plan into your practice.
July 8, 2014
Time to Take Action
My most recent blog post referenced privacy and security actions that are necessary for a dental practice to implement in order to be compliant with the 2013 Omnibus Final Rule. That rule is scalable and flexible based on the size of the business. But knowing exactly what is necessary for your dental practice has created tremendous angst, uncertainty and confusion in the profession.
I feel that the biggest liability for a dental practice is cyber theft. If someone breaks into your office and steals a laptop or a cell phone, under the Omnibus Rule, this will trigger a series of events. If over 500 names are in the computer, you are required by law to notify the local media and have your practice listed on the Health and Human Services website. You also have to notify every patient in your practice in writing about the possible loss of Social Security numbers and credit card numbers and other protected health information. This undoubtedly leads to many unhappy and angry patients and damage to your reputation. The economic fallout to your practice is potentially catastrophic. That is the bad news.
The good news is that if your data is encrypted, and that same breaking and entry and theft occurred, you are now exempt from the Breach Notification Rules. So to protect yourself, you must have sophisticated and coordinated systems in place including but not limited to the following.
• Encrypted practice management software.
•Encrypted email. Even if your computer is secure, your e-mail message passes through dozens of unknown servers en route to its destination.
• Staff training on the proper methods of data disposal and data protection.
• Understanding special rules for fax machines.
• Secure credit card systems. Credit card terminals must be PCIDSS (payment card industry data security standard). In order to meet those standards, you must have both a software and hardware firewall that needs to be configured properly to prevent data from being compromised.
• Business associate agreements. You need agreements in place with any vendors with whom you do business that have access to your protected health information. This is essentially an agreement with any third-party service provider that will indemnify you – the covered entity – from liability based on their negligence. That agreement might also require the third party to have a certain level of cyber liability insurance.
• IT support. You will need significant support from your information technology team to assist in all of these technical requirements for compliance.
For most of us, trying to do all of the above is just not possible. I would like to recommend two companies that have the expertise and the experience and the programs in place to guide you on a journey to becoming HIPAA compliant. Both of these companies work remotely and have costs that are quite reasonable. Eric Simmons is a HIPAA Security Analyst at SecurityMetrics located in Orem, Utah. His direct telephone number is 801-995-6366. Dr. Lorne Lavine is the founder of The Digital Dentist located in Burbank, California, and is a Certified HIPAA Security Professional. Lorne can be reached at 866-204-3398 X 200.
Please open the links that I have included for both companies and read the material. I suggest that you then call each of these companies and listen to their approach. Then make the decision on how to proceed. You absolutely can't afford to drag your heels and put your head in the sand on an issue of such great importance.


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Flood Curves Lecture Tutorial part of Cutting Edge:Enhance Your Teaching:Teaching Methods:Lecture Tutorials:Examples
This Lecture Tutorial worksheet guides students through thinking about the effects humans have on infiltration, and how that effects the duration and severity of floods. It is designed to be used in groups after a brief lecture introducing surface and ground water flow into a stream.
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JiTT - Dam Removal - A Good Idea or Not? part of Just in Time Teaching:Examples
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Rivers: Short In-class Activity part of Interactive Lectures:Examples
Images of the James River in Virginia, including one at flood stage, and of potholes, all of which can be used to have the students make observations, estimates, and interpretations. -
Hydrosphere part of Socratic Questioning:Examples
Detailed, annotated example of Socratic questioning for topics of hydrologic cycle, streamflow hydrographs, and impacts of land-use change on streamflow. -
JiTT - Groundwater and Archaeology part of Just in Time Teaching:Examples
1) What is causing the groundwater to rise to the foundations of Egypt's archaeological structures? What damage is the groundwater doing? 2) Describe at least two different solutions that have been proposed to ...
JiTT - Water Issues and the Aswan High Dam part of Just in Time Teaching:Examples
1) What are some of the GOOD changes for the environment and positive impacts on the local people from construction of the Aswan High Dam? 2) What are some of the BAD changes for the environment and negative ...
ConcepTest: Hydrologic Cycle #13 part of ConcepTests:Examples
The following diagram illustrates the Hydrologic Cycle. What would happen to the process identified by arrow 8 during a prolonged drought? a. Increase b. Decrease c. Can not be determined
ConcepTest: Ocean Salinity During an Ice Age part of ConcepTests:Examples
One million years ago ice sheets covered much of the Earth's land surface during an ice age. How did this affect the salinity of the oceans? a. Oceans were saltier than today. b. Oceans were less salty than ...
ConcepTest: Snowline Retreat part of ConcepTests:Examples
Which scenario listed below will result in a snowline retreat? a. average summer temperatures increase, average winter precipitation increases b. average winter temperatures decrease, average winter precipitation ...
ConcepTest: Hydologic Cycle #11 part of ConcepTests:Examples
The following diagram illustrates the Hydrologic Cycle. Match the arrow being considered with the process it represents. Arrow 11 best represents what process? a. evaporation b. precipitation c. transpiration d. ...