text:
A system and method for monitoring and responding to device conditions is provided. A content server monitors sensed conditions of a device. Upon detection of an action-triggering condition, such as an error in the device, the content server accessed databases containing information pertaining to the monitored device in order to determine the nature of the error. When the error is identified, a database including a library of instructional content is accessed and the content server selects appropriate instructional content to enable a user to resolve the issue that prompted the error condition. Once the content server has chosen the correct instructional media, the content is delivered to a device client comprising a display screen at or adjacent the monitored device. Preferably, the instructional media comprises full motion video so that the device user simply copies what is seen on the display in order to resolve the issue. Action-triggering conditions can also include issues such as maintenance needs, training conditions, and user help requests.
1. A system for monitoring a device and delivering context-appropriate instructional information to a user interface, comprising:
a device having at least one sensor adapted to detect a condition of the device and to generate a sensor signal indicating the detected condition;
a content server adapted to receive and analyze the sensor signal, the content server comprising a device database having technical information concerning sensor signals, comprising a library of instructional material corresponding to particular sensor signals, and a criteria for determining whether a sensor signal indicates a potential need for instructional material;
wherein the content server is adapted to access the device database to determine the meaning of the sensor signal, whether instructional material is indicated, and to identify appropriate instructional material based upon the sensor signal if indicated; and
a user interface;
wherein the content server is configured to communicate the identified instructional material to the user interface.
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10. A method for remotely monitoring a plurality of devices and delivering context-appropriate media, comprising:
electronically receiving a first error signal corresponding to an error condition detected in connection with a first one of the monitored devices;
providing a database comprising a plurality of instructional media files comprising instructions for resolving a plurality of potential error conditions of the monitored devices, the database correlating a first instructional media file to the first error condition signal;
accessing the database and identifying the first instructional media file as corresponding to the first error condition signal; and
delivering the first instructional media file to a user interface.
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16. A method for remotely monitoring a device and delivering context-sensitive instruction, comprising:
receiving an electronic signal indicating a device condition;
accessing a database to determine whether a response action is warranted in response to the device condition;
if a response action is warranted, accessing a database to provide instructional media concerning the device condition; and
directing delivery of the instructional media to a user interface.
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This application claims priority to U.S. Provisional Application No. 60/618,197, which was filed on Oct. 12, 2004, the entirety of which is hereby incorporated by reference.
1. Field of the Invention
The present invention is in the field of managing devices having condition sensors. More specifically, the present invention relates to monitoring such devices and delivering appropriate instruction in real time to device users as needed.
2. Description of the Related Art
Today's society is increasingly dependent upon highly technical labor-saving devices. Such devices include, for example, copy machines, computers, computer printers, scanners, telephones, film processors, laboratory analytical equipment, automobiles and the like. Such devices are making more and more use of high technology, and tend to become more and more complex as technology advances. Although these devices usually work quite well and provide important benefits, inevitably they will occasionally develop errors in operation and/or require certain maintenance, or a user may need guidance in use of the device. At such times, a knowledgeable person typically must take action to correct the error and to restore the device to proper operation, or provide additional training for a user. This can result in significant equipment downtime, inconvenience, and cost.
Most consumer devices are provided with an instruction manual to help users operate the device and possibly troubleshoot occasional errors. However, such instruction manuals are typically very difficult to read, and often are misplaced by users. When a problem occurs with a device, the user typically must spend exorbitant amounts of time just to locate the appropriate pages of the instruction manual, if the manual can be located, and then must invest substantial effort figuring out how to apply the instruction manual text to the actual problem. This leads to wasted time and frustration, as well as increased downtime for the device.
Some electromechanical devices, such as certain copy machines, include sensors that detect error conditions. Some of these machines also include routines to help users remedy sensed error conditions. For example, in the event of a paper jam, some copy machines will sense the general location of the paper jam, and will provide a series of instructions for a user to locate and correct the problem. However, experience has proven such instructions to often be incomplete and/or difficult to follow, and users may simply walk away from the machine rather than solve the problem because of the difficulty associated therewith.
Further, technology is advancing at astronomical rates, and the workforce cannot keep pace with the advances in technology in connection with all of the devices that users typically encounter. Thus, users that are not trained on the intricacies of the equipment are relying upon such equipment, and when called upon to fix even minor errors or address maintenance needs for such equipment, the users likely are incapable and/or unwilling to address such issues.
Accordingly, there exists a need in the art for a system that monitors devices, detects errors, and delivers instructions to users of various technical levels in a form that is easy to follow and perform.
In accordance with one embodiment, a method for remotely monitoring and delivering context-sensitive instruction to a device is provided. The method comprises receiving an electronic signal indicating a device condition and accessing a database to determine whether a response need is warranted in response to the device condition. If a response need is warranted, the method provides accessing a database to provide instructional media concerning the device condition, and directing delivery of the instructional media to a user interface at or adjacent the device.
In further embodiments, response needs may include, for example, device error conditions, device maintenance needs, and user help requests. In still further embodiments, the instructional media is formatted according to user preferences, device location, and the like. In additional embodiments, notifications to certain personnel or network clients may be automatically generated upon satisfaction of certain conditions.
In accordance with another embodiment, a method is provided for remotely monitoring a plurality of devices and delivering context-appropriate media. The method includes electronically receiving a first error signal corresponding to an error condition detected in connection with a first one of the monitored devices, providing a database comprising a plurality of instructional media files comprising instructions for resolving a plurality of potential error conditions of the monitored devices, the database correlating a first instructional media file to the first error condition signal, accessing the database and identifying the first instructional media file as corresponding to the first error condition signal, and delivering the first instructional media file to a user interface at or adjacent the first monitored device.
In accordance with yet another embodiment, a system is provided for monitoring a device and delivering context-appropriate instructional information to a user interface at or adjacent the device. The system comprises a device having at least one sensor adapted to detect a condition of the device and to generate a sensor signal indicating the detected condition and a content server adapted to receive and analyze the sensor signal. The content server comprises a device database having technical information concerning sensor signals, a library of instructional material corresponding to particular sensor signals, and a criteria for determining whether a sensor signal indicates a need for instructional material. The content server is adapted to access the device database to determine the meaning of the sensor signal, whether instructional material is needed, and to identify appropriate instructional material based upon the sensor signal if needed. A user interface is at or adjacent the device, and the content server is configured to communicate the identified instructional material to the user interface.
Additional features and benefits are provided in additional embodiments, as are described in more detail below.
With reference first to
In this specification, the term �electromechanical device� is a broad term that includes, without limitation, any device having some mechanical mechanism or interface, and which includes at least one sensor capable of electronically detecting and communicating certain device conditions. Examples of electromechanical devices include computer printers, copiers, laboratory analysis devices, and automated manufacturing machinery. It is to be understood that such devices need not be originally manufactured with the sensors, but sensor(s) may be added in order to detect and electronically monitor certain conditions.
Throughout this specification, the term �server� is a broad term that includes, without limitation, a computer or a computer system that is adapted to communicate and interact with a plurality of devices by way of a network or other communication connection. Further, although the singular term server may be used, it may actually refer to multiple servers that are interconnected so as to work together. In fact, a server may, for purposes of this specification, appropriately include several linked-together computing devices that are arranged in disparate locations throughout the world, but are functionally linked in operation.
In the illustrated embodiment, communication between devices is over a network, such as a local area network, wide area network, ethernet, or the like. It is to be understood, however, that in other embodiments any type of communication between such devices, including, for example, Internet, Intranet, wireless, and other types of electronic communication, can appropriately be used.
With continued reference to
An electronic interface 44 is disposed in the line of communication between the device 32 and the content server 30. The electronic interface 44 is customized for the model of electromechanical device, and is configured to receive sensor signals from the device 32 and translate them into a signal format that will be recognized by the content server 30. The electronic interface 44 is especially helpful in devices that are typically not network aware, such as, for example, a device that does have its own CPU or another medium for communicating electronically with the content server 30 in order to communicate sensor signals to the content server 30. In embodiments wherein the device 32 includes a CPU, the operation of the electronic interface may alternatively be programmed into the CPU so that the CPU performs the role of the electronic interface, and a separate electronic interface is not necessary.
With reference also to
Preferably, the device type database 50 includes instructional content to guide a user or technician through resolving sensed problems or performing certain operations. Instructional content in this database can take various forms. For example, a library of textual instructions, diagrams, photographs, animations, or combinations of such may be employed. Preferably, the library includes several short video/multimedia clips that are tailored to specific situations and/or error conditions. Preferably, such instructional media is adapted to walk a user step-by-step through fixing or otherwise addressing a sensed error condition or maintenance need in order to resolve the condition quickly and easily. Such media can also be used, upon a user's request, to guide a user through an operation. Further, if sensed conditions indicate that a user is improperly performing an operation, such instructional media may selectively be provided to get the user back on track.
With continued reference to
In the illustrated embodiment, the device client 34 is depicted as directly electronically connected to the electromechanical device 32. It is to be understood that, in some embodiments, such a connection is not necessary so long as the device client 34 and device 32 both communicate with the content server 30. In further embodiments, the device client may comprise little more than a display screen for presenting information, and may allow minimal user interface with instructional content provided by the content server, a remote mainframe, or the like. In further embodiments, the device client may comprise a mobile computing device carried by the user.
In other embodiments, wherein the device client 34 is electronically linked to the device 32, the client 34 may perform multiple roles. For example, the electromechanical device may lack a CPU, and the device client may include a CPU that monitors the sensors 40 of the electromechanical device in lieu of a separate electronic interface. In still further embodiments, the device client can be physically incorporated into the electromechanical device. Further, the device client can comprise several different types of computing devices, including a PDA-type device, notebook computer, tablet PC, or the like. Additionally, although the device client 34 preferably includes a graphical user interface, it is to be understood that, in other embodiments, interfaces such as audio only, text only, audio/text, and the like may be acceptable.
In yet another embodiment, the device client 34 provides other benefits and services to the electromechanical device 32 not directly related to instructional content delivery. For example, it can serve as a user interface, enabling a user to log on to the electromechanical device. In still other embodiments, the device client can monitor certain performance data concerning the particular electromechanical device. For example, if the electromechanical device is a copy machine, the device client may monitor how many copies are made for particular case matters, and may store that information and/or communicate it to the content server (or another server) in real time or in accordance with a rule-based schedule such as hourly, daily, upon job completion, etc. In some embodiments, the CPU and/or device client may monitor sensed conditions, and only communicate such conditions to the content server 30 upon certain triggering events, such as a sensed error, user information request, or in connection with a pre-established rule.
With continued reference to
With additional reference to
With reference to
With particular reference next to decision block 76, an important part of monitoring the devices 32 is deciphering when an error is sensed in a specific device 32. If no error is detected, the system continues monitoring the devices 34. However, if an error is detected, the error is preferably immediately reported to the administrative client 36. In accordance with block 78, the content server 30 selects an appropriate instructional media based on the sensed error and, possibly, other sensed conditions of the device. In accordance with this step, the event module 60 of the content server 30 employs the sensor data it has received and accesses the device-type database 50 to match the received sensor data with error codes stored in the database 50 to determine exactly what error or errors are present. Once the error is identified, the event module 60 identifies suitable instructional media to assist a user in correcting the error in order to restore the device to proper operation. The criteria for selecting appropriate instructions is based mainly upon the sensed error, but can also consider other sensed conditions of the device, if relevant. Additionally, the event module 60 can consider aspects of the specific device, such as the localized language associated with the device's location. Thus, the content server 30 will deliver instructional media with appropriate written and audio language aspects.
Once the appropriate instructional media has been selected in accordance with block 78, the media is delivered to the device client 34 in accordance with block 80. As discussed above, the device client 34 includes an interface 66 for presenting instructional media to the user in order to walk the user step-by-step through resolving the issue.
With reference also to
With continued reference to
As can be seen, the illustrated embodiment is a relatively simple example in which a computer printer has run out of paper. As such, the event information 98 identifies the particular model 100 of printer and a particular location 102 or name of the affected printer. As illustrated, the media window 94 presents full motion video showing an example of how to load the paper in a printer of the relevant model type. As such, the user can be walked step-by-step through the process of loading the printer with paper, and the user can resolve the error by simply copying the actions that are performed in the video shown in the media window 94. For example purposes, the illustrated embodiment is very simple. However, Applicant anticipates that more complex problem resolutions, including resolutions involving several steps, may be advantageously accomplished by providing instructions as described herein.
With continued reference to
Continuing with reference to
In the illustrated embodiment, written text is depicted in English. However, depending on the location, and anticipated user profile of the device, different languages may be indicated. As such, in another embodiment, the content server 30 considers data concerning the local country/language as recorded in the device type database 52, and customizes the content and format of the web page 92 accordingly. Further, in other embodiments, instruction in multiple languages can be provided.
With specific reference again to
With additional reference again to
In still another embodiment, the written step-by-step instructions 110 may be linked to the full motion video delivered in the media window 94. For example, if the user is uncomfortable with certain steps, the user can make a mouse click directly on a particular step 118, and the media will be adjusted to that portion of the media corresponding specifically to that step. Moreover, although this discussion is in the context of full motion video, it is to be understood that other instructional media, such as animations, diagrams, still photographs, and the like can also be used and incorporate the principles discussed herein.
With specific reference again to
With continued reference to
In accordance with the illustrated embodiment, several references have been made to reporting conditions to the administrative client in accordance with block 74. It is to be understood that many different approaches can be taken to reporting conditions. In accordance with one embodiment, upon sensing an error condition, an email is automatically generated to the administrative client 36. Additionally, in certain embodiments all reports to the administrative client are by automatically-generated email. Condition updates can be generated according to email schedules. For example, after a specified period of time defined by a rule, an email may be generated to update the administrative client concerning the condition of the error resolution. In another embodiment, the administrative client may include a device monitoring screen. The device monitoring screen may be continuously updated to indicate device status. As the device monitoring screen may be monitoring several different devices, reports that may be triggered by certain triggering events, such as sensed error conditions as depicted in blocks 76 and 84 of
With reference next to
The embodiment represented in
With continued reference to
Further, the user database 124 preferably includes historical data relating to the user's history in addressing certain problems with certain equipment. For example, the database includes records of when error events have occurred when the user was logged on to certain equipment, what the error was, whether the user was able to resolve the error without further technical support, and how much down-time resulted from the error. As such, not only may device performance be monitored, but user performance, both good and bad, in relation to devices can also be monitored. Additional user information may be stored in the user database 124 as appropriate.
The content server 30 preferably also has access to a technician database 126, which stores information on service technicians or others that may be qualified or willing to help address certain equipment problems. The technician database 126 preferably includes data such as each technician's technical expertise, special training, and the like including preferences and other information such as that tracked by the user database. Further, the technician database preferably maintains experience records, such as a log of errors that have been addressed and resolved by the technician, as well as errors that have been addressed but were not able to be resolved by the technician, and which required further support. In an additional embodiment, the technician database 126 monitors the schedule and/or location of technicians. As such, when a technical need arises, not only can the content server 30 select an appropriate technician to solve the equipment problem, but the content server 30 may schedule the technician's time, notify the technician of the appointment and generate a work order to track the service call. It is to be understood that technicians can also take action, preferably through a technician client that the technician carries with them, to update the content server 30 as to their status. The administrative module 62 of the content server 30 will then update the technician database 126 accordingly.
With reference next to
With reference to block 130 of
With continued reference to
As discussed above, the content server 30 can not only select a technician, but can, in some embodiments, schedule their time for resolving the relevant device issue. At this juncture, the content server 30 may, if desired, display a notice on the device client 34 indicating that the device 32 is out of order and that a technician will be addressing the issue. Further, the device client 34 may display the name of the assigned technician and the time at which the technician is scheduled to address the issue. Further, in one embodiment, once a technician is assigned and scheduled, a report may be made to the administrative client 36 and/or to the manager in charge of the device to that effect.
When the technician arrives at the device 34, the technician informs the content server 30 of his arrival, such as by logging onto the device 32, communicating through a technician client 38, or otherwise. At such time, the content server 30 will consider the technician to be the user, and select suitable instructional media as appropriate in accordance with block 78.
With reference again to
In the embodiments discussed above, the content server 30 may direct instructional media to be delivered to the device client 34 and/or technician client 38. Thus, such media may be delivered simultaneously to multiple locations. In certain embodiments, such as very large machinery, or in accordance with certain management preferences, instructional media may be simultaneously delivered to one or more device clients at or proximate the monitored device 32, and also to one or more clients remote from the device, such as an equipment manager client. Further, instructional media delivery formats, such as size of a media window or the like, may be customized based on device parameters, such as size, location (i.e., on a loud manufacturing floor), or the like.
For purposes of simplicity in presentation, the embodiments illustrated and discussed above in connection with
With continued reference to
With reference first to
With reference next to
With reference next to
With continued reference to
With reference again to
An event table 194 of the page describes various sensed conditions and events associated with this particular model of device. Within the event table 194, each event name refers to a sensed condition. A description is provided which corresponds to each sensed condition. Not every sensed condition indicates an error condition that requires an instruction. However, some sensed conditions are indicators of a need for maintenance and/or of an error condition, and the event table 194 includes references to instructional media that corresponds to certain triggering events. For example, in the illustrated embodiment, when the sensed event �Calibrate_Light_On� is detected, the appropriate instructional media content to be delivered to the associated device client is the �CalibrateOn.aspx� file, which is accessible via the device path 193, and which is stored in the device-type database 50.
With continued reference to
The model detail page 190 enables a user to edit certain features of the models. As such, it includes �save� or �cancel� tabs 196 to enable the administrator to save or cancel any modifications. Additionally, there is a tab 198 for adding notifications in relation to certain events or the like. Such notifications will be discussed in more detail below.
With next reference to
With reference next to
With reference also to
With continued reference to
Once the device model has been added and defined, several individual devices of that particular model may also be added in accordance with
Further, specific device aspects may warrant specific formatting for a corresponding instructional delivery web page 92. For example, in an embodiment in which a device is adapted to be simultaneously used by multiple users, possibly of differing language capabilities, this fact can be recorded in a manner to trigger a instructional delivery web page 92 customization in which subtitles to full-motion video are simultaneously provided in two or more languages.
In the illustrated embodiment, adding devices has been divided up into groups of devices of a particular model, and specific devices within that model. However, it is to be understood that any type of organization of device types can advantageously be used. For example, devices can be grouped into lines (such as Sharp� AR-Series printers), models (such as Sharp� AR-350 printers), and specific devices (such as the Sharp� AR-350 printer in Building A, Room 10). Other classifications and organizations of devices can be advantageously employed as desired.
As discussed above in connection with
With continued reference to
With reference next to
With reference next to
With reference next to
Reports can be especially advantageous for making better business decisions. Specifically, decisions whether to continue buying certain lines and models of products can be made based on historical data monitoring the performance of such products relative to other models and/or the products of other manufacturers. Additionally, technical competence of users, technicians and the like can be easily tracked and reported. Still further, tracking of errors and the like may highlight those who need additional training, and may help an organization prioritize training so that the most important needs are met first. As such, a method of making business decisions includes tracking of such data as discussed above, reporting the data, comparing the data with other comparable groups and/or time based data to track whether there is improvement or not, and making business decisions based on the same. Note also that reports can track whether specific devices or models that include customizations resolve or exacerbate certain errors and/or training deficiencies. As such, tracking of error conditions, user help requests, and the like can aid an organization improve its operations by comparing performance data of �stock� devices with performance data on customized or improved devices.
The administrative client screen views depicted in connection with
It is also to be understood that, in other embodiments, there may be multiple administrative client access points. Especially in more complex, large organizations and networks, a plurality of individual administrative clients may each have their own limited scope of authority and access. For example, one administrator may have authorization to access the network via a corresponding administrative client, and is authorized only to change model and device aspects for specific models and devices directly under that administrator's control (for example, only copy machines and scanners, or only devices in the Western U.S. states). Such an organization may also include multiple administrative client access authorization levels, so that other administrators may have greater access and/or authority. Further, the administrative client, though depicted schematically as a desktop computer, can be any appropriate computing device, including a laptop, PDA, tablet PC, mainframe station, or the like. Preferably, access to the content server 30 is password protected, and communications therewith are protected by data encryption.
In still further embodiments, access considerations are made to allow users to access and modify their instructional media delivery preferences, as recorded in the user database 124. In accordance with one embodiment, the content server 30 of an organization is linked to another organization server and adapted so that a user that is logged in to the server may be granted authorization and access to modify such preferences. Potentially, such preferences may be quite detailed. For example, a user may define color schemes, text font and size, media window size, whether or not to activate options such as provision of subtitles, preferred languages for audio, subtitles, and written instruction, and such. Preferably, however, the user would have only limited access, and would not be able to modify historical data or the like. Additionally, in one embodiment, a user cannot directly modify their preferences, but rather may submit a request for such modification, which request would be formally instituted by the system administrator.
With reference next to
With continued reference to
In the embodiment illustrated in
The embodiments discussed above in connection with
In the embodiment illustrated in
As illustrated, the content server 30 and manufacturer server 260 preferably are adapted to communicate with one another over a network, such as the Internet, or another type of communication medium. Preferably, data is transferred over a secure line, such as by a VPN connection. However, the manufacturer server 260 preferably has access only to database information and the like that is relevant to its particular needs. Such access can be defined by the administrative client 36 of the content server 30. Similarly, the content server 30 will only have access to certain database and other information of the manufacturer server 260 as defined by an administrative client 272 of the manufacturer server 260.
With continued reference to
The manufacturer server 260 technician database 264 preferably includes much of the same types of information as the technician database 126 of the content server 30, but in the context of the manufacturer's organization and needs. Specifically, the technician database 264 stores information concerning the manufacturer's own technician cadre. The device instruction and parts database 266 preferably includes extensive information about certain types/models of devices. It is similar to the device type database 50 of the content server 30 in that it includes the meanings of sensor codes, etc., and can also include instructional media for delivery to a device client 34. Additionally, however, the instruction and parts database 266 includes detailed technical data about the monitored devices, including parts that may be indicated for replacement upon certain sensed conditions. The inventory database 270 preferably enables the manufacturer server 260 to gauge availability of parts, and even generate work orders for such parts. In additional embodiments, rather than an inventory database, per se, the manufacturer server 260 is adapted to interact with an inventory tracking and control system, material requirement processing (MRP) system, enterprise resource planning (ERP) system, or the like in order to determine availability of, and requesting, parts.
The product performance database 268 maintains historical data concerning product performance. For example, it is anticipated that the manufacturer server 260 will communicate with multiple content servers 30 of different organizations, and will be able to track the performance, error occurrences, down-time, parts requirements, user help requests, and the like of the manufacturer's own equipment. Upon receiving such data, the customer service module 262 preferably records it in the product performance database 268. Preparing reports based on such historical data will help the manufacturer track strengths and weaknesses of its products, presumably helping the manufacturer choose how to allocate engineering resources to more effectively develop improvements and resolve certain product issues.
With continued reference to
The following embodiment discusses an example in which the content server 30 notes that a replacement part is required to resolve a sensed error condition of the monitored device 32. At such time, the event module 60 contacts the manufacturer server 260 and communicates the error signal and a request for further assistance. The customer service module 262 of the manufacturer server 260 analyzes the error signal and, in light of data in the device instruction and parts database 266, determines which replacement part is indicated. The customer service module 262 then accesses the inventory database 270 (or a bridge to an inventory control system) to determine whether the part is available. The customer service module 262 also accesses the technician database 264 to select and schedule an appropriate technician for installation of the part and resolution of the matter. Preferably, a work order including both a part request and technician request are generated; preferably both the part and technician are reserved, and the part is ordered for pick-up by the selected technician. Preferably, the selected technician carries a mobile technician client 274 with him to the location of the monitored device 32. The technician preferably receives instruction via the technician client 274 in replacing the part and resolving the error with the monitored device 32. In some embodiments, the device client 34 can be used in lieu of a technician client 274.
In accordance with the above-discussed embodiments, it is to be understood that not only can resolution of relatively simple errors be resolved simply by the content server 30 providing appropriate instructional media to a device client 34, but more involved errors, such as those requiring replacement parts and the like, can be detected and service can be scheduled and performed without requiring the affirmative intervention of an administrator. As such, down-time is reduced, incorrect diagnoses are avoided, and the process becomes more efficient and reliable.
With continued reference to
In additional embodiments, the manufacturer server may also be notified of all sensed error conditions and/or user help requests, thus providing the customer service module 262 with more thorough product performance data to record in the product performance database 268.
In the embodiments discussed above in connection with
With reference next to
With continued reference to
In accordance with block 280 of
In accordance with yet another embodiment, the content server 30 can be used to create training protocols and simulations. For example, the administrative client 36 may be adapted to selectively direct the content server 30 to simulate a particular error in a particular device 34 for training purposes. The content server 30 then proceeds in accordance with the embodiment described in connection with
In the embodiments described above, it has been anticipated that the content server 30 has access to libraries of instructional media, and that pursuant to the content server's instruction, such media is delivered to a device client 36 and/or technician client 38. Presumably, such media is streamed over the network or other communication line. In accordance with another embodiment, the device client 36 and/or technician client 38 includes a stand-alone version of the library of instructional material. The content server 30 is aware of and has remote access to the library of material, which functionally is preferably part of the device type database 50 and/or database 52 for purposes of this specification. Accordingly, when the content server 30 selects appropriate instructional media, it instructs the corresponding client 36, 38 to run the appropriate media rather than affirmatively delivering the media to the client. Thus, although instructions from the content server 30 to the client 36, 38 are communicated over the communication medium, the actual instructional media files are not. This can result in increased speed in delivery of such media, especially if such media involves full motion video or the like.
In accordance with still another embodiment, a content server may monitor devices without necessarily providing a graphical user interface device client, and instead using a mobile technician client 36. For example, in one embodiment, several vending machines are monitored by sensors and/or computer memory in order to track the inventory of each vending machine. In accordance with one embodiment, each vending machine is programmed to communicate inventory and/or other conditions, such as money accepted and change available, by a telephone, wireless, satellite connection, or the like to a content server 30. Based upon the information received, and upon rules delineated in a database, the content server 30 determines inventory/restocking needs for each vending machine, as well as other needs, such as maintenance or service. Similarly, the content server may prioritize the order in which vending machines are restocked. Most preferably, the content server constructs a schedule for a technician to restock and service the vending machines according to the priority order, and further considering geographic proximity. Preferably, the server also develops an inventory of items for the technician to take on his route. In a still further embodiment, the content server automatically orders certain items (such as food items).
The content server preferably communicates route/schedule information to the technician via the technician client 38. The technician then follows the route and schedule created by the content server to refill the vending machines appropriately. As such, via periodic monitoring, vending machines are kept stocked and vending machine routes are more efficiently managed. Further, it is to be understood that other indications may prompt a special monitoring. For example, if a sensor reads that a vending machine has been depleted or is in danger of depletion of a particular product, or if there is an urgent service need, such as an interrupted power supply, the machine may be prompted to automatically signal the content server 30 regardless of any predetermined update schedules.
In accordance with a yet further embodiment, it is contemplated that content server systems may be set up in accordance with principles of redundancy, disaster recovery, and fail-over technology so that failure of a computing device, or group of such devices, will have minimal impact, if any, on operation of the system. For example, in another embodiment, a plurality of content servers operate substantially independently of one another, but are linked so as to replace one another in the event of a failure. In this embodiment, preferably copies of necessary databases (including instructional materials), administrative information, (such as device and model data and IP addresses), and the like, are stored in each of the servers and, upon indication of a server failure, the remaining servers take over monitoring and responding duties previously assigned to the now-offline server.
In the embodiments above, references have been made to separate databases. It is to be understood, however, that such databases are not necessarily maintained separately. In fact, a single master database may include all of the information referred to in the databases referred to above. Conversely, such information may be distributed between several smaller, separately-maintained databases. Further, the term �technician� as used above as a broad term, and does not necessarily imply any specialized technical training.
Although this invention has been disclosed in the context of certain preferred embodiments and examples, it will be understood by those skilled in the art that the present invention extends beyond the specifically disclosed embodiments to other alternative embodiments and/or uses of the invention and obvious modifications and equivalents thereof. In addition, while a number of variations of the invention have been shown and described in detail, other modifications, which are within the scope of this invention, will be readily apparent to those of skill in the art based upon this disclosure. It is also contemplated that various combinations or subcombinations of the specific features and aspects of the embodiments may be made and still fall within the scope of the invention. Accordingly, it should be understood that various features and aspects of the disclosed embodiments can be combined with or substituted for one another in order to form varying modes of the disclosed invention. For example, in one embodiment discussed above, once a content server 30 has scheduled a technician to perform service on a device 32, a message to that effect is displayed on the device client 34. It is thus anticipated that other embodiments will incorporate similar aspects. For example, the embodiment discussed above wherein a manufacturer server 260 schedules a technician to replace a part in a device can similarly prompt a message to that effect to be displayed on the device client. As another example, an embodiment discussed above discussed a vending machine monitoring system in which scheduling of machine restocking was based partially on priority assigned to certain machine conditions. Similarly, in embodiments discussed above in which technicians may be scheduled, a content server may assign priority based on the importance of certain errors and/or devices, and may schedule accordingly. Thus, as shown in these examples, Applicant expressly anticipates that principles discussed herein in connection with certain embodiments should be freely mixed and combined with other embodiments, if applicable. As such, it is intended that the scope of the present invention herein disclosed should not be limited by the particular disclosed embodiments described above, but should be determined only by a fair reading of the claims that follow.
Patent Citations
Referenced by
Original Image


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Tattoo artist Rachelle Nicole Hoffman is all legs, breasts and horror tattoos in this cover feature.Archives + Read More
Josh Payne shows off his illustrative tattooing style and talks about his secret passion in this month's cover feature.Archives + Read More
Cover girl Riae Suicide shows off her tattoos while she takes a dip in the pool.Archives + Read More
One way to make a tattoo stand out even more is by having a piercing near or on the tattoo. When you add a subdermal piercing to a tattoo of an oyster it makes it look like a 3D pearl! Check out this gallery of cool tattoo and piercing combinations.
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Love the twinkle in this bird's eye.
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- Freeport murder suspect Damon Dixson taken into custody in Rockford
- Local gas station employee arrested for selling liquor to minor
- Renewable Fuel Standard delay 'a mixed blessing,' Bustos says
- Rockford delegation presents inaugural 'Rockford Award' to Norwegian Air
- Education in Illinois making slow progress, according to report
- Illinois GOP Congressional delegation: Obama's immigration plan undermines rule of law
- Suspect, 17, charged in Halloween hit-and-run in Roscoe
- Saint Anthony College of Nursing president to retire
- Man found guilty in deadly August 2013 crash at Mulford and Garrett Lane
- 'The Price is Right Live!' at Coronado March 1; tickets on sale Nov. 21
Discovery Center offers Bubble Festival March 19
From press release
Geoffrey "Merlin" Akins fancies himself both a magician and a bubbleologist. Akins will demonstrate his skills as both during six live performances at Discovery Center's 2011 Bubble Festival Saturday, March 19.
Following each live performance, audiences will then be invited to test their own bubble skills with bubble art and activities in the Bubble-Palooza Playground.
Akins creates huge, wobbly, electric dancing bubbles, bubbles inside bubbles, hand-blown bubbles, bubble caterpillars, bubble ice-cream cones, bubble snowmen, smoke-filled volcano bubbles, a fully-functioning bubble merry-go-round and even the impossi-bubble square bubble.
Akins has appeared on CBS Sunday Morning with Charles Osgood. He has also appeared on the National Geographic Channel and WGN and at the Bristol Renaissance Faire.
Akins has been entertaining and educating children for more than 25 years. He has worked in both public and private schools.
"If you're looking for something unique…look no further! I do a whole show with ordinary soap bubbles. It's fun, inspiring, educational and will captivate both children and adults alike," explains Akins.
Shows are at 9 a.m., 10:30 a.m., noon, 1:30 p.m., 2:30 p.m. and 3:30 p.m.
Advance admission is $4 for the public and $3 for museum members through March 19. Admission at the door is $5 for the public and $4 for museum members.
Museum admission for the general public is $7 adults, $7 children, and free for ages 1 and younger.
To reserve tickets, call (815) 963-6769.
Discovery Center is inside Riverfront Museum Park, 711 N. Main St., Rockford. For more information, call (815) 963-6769.
From the March 16-22, 2011, issue


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10.00 to 17.45 daily10.00 to 22.00 Fridays
DISPLAY: Enjoy an immersive Sculptural 4k Video Art Installation by artist film maker Vanessa Jane Hall. Video canvasses capture the raw beauty of the country house, whether sparkling or faded.
A study of 18th-century British sculpture, lavishly illustrated with works of art from the V&A and J. Paul Getty Museums, private collections and …
We urgently need your help to raise the £5,000,000 it will cost for the V&A to acquire four Renaissance angels cast for the tomb of Cardinal Wolsey and later in the possession of Henry VIII.


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Video Premiere: Here We Go Magic: "Collector"
By Tom Breihan on May 12, 2010 at 10:45 a.m. EDT
This video, from director Nat Livingston Johnson, gives Brooklyn indie rockers Here We Go Magic's BNM'ed, krautrock-informed track a retro makeover. The film stock looks like a VHS tape that's been rotting in your mom's basement for the past 15 years, and the members of the band have the thousand-yard stares we're used to seeing in ancestral post-punkers. Watch the clip below or at Pitchfork.tv.
Video: The Fall: "Bury Pts. 1 + 3"
By Tom Breihan on May 5, 2010 at 11:45 a.m. EDT
In the Fall's new video for "Bury Pts. 1 + 3", directors ThirtyTwo film the latest lineup of the deathless Manchester punk band moving in slow-motion against a stark background. If you thought frontman Mark E. Smith looked like some sort of reptile before, wait until you see him, in extreme close-up, moving at quarter-speed. It's scary!
Watch the clip below, or at Pitchfork.tv.
Video: Avi Buffalo: "What's in It For?"
By Tom Breihan on May 3, 2010 at 3:00 p.m. EDT
In Avi Buffalo's color-saturated new video for "What's in It For?", the super-cute Cali indie freshmen play and frolic in the great outdoors while psychedelic CGI plants grow and undulate around them. Then some flying jellyfish show up to the party. The track is from Avi Buffalo's self-titled debut album on Sub Pop.
Watch the video below or at Pitchfork.tv.
Video Premiere: Flaming Lips: "Powerless"
By Tom Breihan on April 14, 2010 at 11:00 a.m. EDT
The video for the Flaming Lips' damaged six-minute Embryonic psych jam "Powerless" involves a girl tied to a chair and a curious monkey. It starts out tense and drawn-out like Once Upon a Time in the West, and then it turns completely inexplicable like Twin Peaks: Fire Walk With Me. Lips frontman Wayne Coyne co-directs, alongside longtime Lips visuals guy George Salisbury. Watch the video below or at Pitchfork.tv.
Premiere: Suckers: "Black Sheep"
By Ryan Dombal on March 25, 2010 at 5:00 p.m. EDT
The new single from hotly tipped Modest Mouse devotees Suckers is called "Black Sheep". Feel free to stream or download it above. The track is featured on the Brooklyn band's forthcoming debut LP, Wild Smile, due out on Frenchkiss June 8. Suckers are heading out on a massive North American tour with label mates Local Natives soon; check here for dates. And if you like "Black Sheep", you can support it financially when it goes up on iTunes March 30.
Watch the New Sunset Rubdown Video
By Tom Breihan on February 25, 2010 at 1:45 p.m. EST
You know a video is long when it includes multiple dream sequences. The new video for Sunset Rubdown's "Dragon's Lair", from writer/producer/director Throne Boogie, runs nearly 11 minutes and doesn't feature any actual dragons. Instead, it consists mostly of prettily shot footage of an adorable little kid running through wintery meadows and riding a horse. But there are also a couple of parts featuring a witch-looking lady in the sky. You figure it out.
Watch the clip, from Sunset Rubdown's BNM'ed 2009 Dragonslayer album, below or at Pitchfork.tv.
The xx Premiere "VCR" Video, Remix Gil Scott-Heron's Entire New Album
By Tom Breihan on January 20, 2010 at 2:00 p.m. EST
In director Marcus Sรถderlund's video for British group the xx's skeletal love jam "VCR", a pretty young couple tenderly and carefully break into a room, smash it all to pieces, and then light a fire. Then they kiss. Romantic! You can watch the clip below or at Pitchfork.tv.
"VCR" also has a new remix courtesy of shapeshifting producer Matthew Dear, which can be downloaded below. And speaking of the xx and remixes! During his radio show with Thom Yorke last night, DJ Gilles Peterson mentioned that the band will remix I'm New Here, the forthcoming album from the legendary soul singer and spoken word artist Gil Scott-Heron. The remix has been confirmed as being in the works. Interesting pairing!
tUnE-yArDs New Single and Video
By Tom Breihan on January 15, 2010 at 5:45 p.m. EST
The freaky folk-funk home recording artist Merrill Garbus is better known to the world as tUnE-yArDs, and her debut LP, BiRd-BrAiNs, was one of our favorite albums of last year. In the new video for her track "Real Live Flesh", Garbus and some face-painted friends get about as flirty and silly as lo-fi home recording artists ever get.
On February 8, Garbus' label, 4AD, will put out a UK-only 7" and digital single for "Real Live Flesh", with a track called "Youth" as the B-side. That's the cave-painting-looking cover art above.
Watch the video below, or at Pitchfork.tv. (For more "Real Live Flesh", Pitchfork.tv also has a live in-studio performance of the song.)
Premiere: Ruby Suns: "Cranberry"
By Tom Breihan on January 12, 2010 at 4:20 p.m. EST
On March 2, sunny New Zealand psych-pop outfit the Ruby Suns will release Fight Softly, the follow-up to the BNM'ed 2008 LP Sea Lion, on Sub Pop. (It's out March 8 in the UK on Memphis Industries.) That's the space-bar-averse cover art above.
Talking to Pitchfork back in October, frontman Ryan McPhun described Fight Softly as "probably the opposite" of Sea Lion: "I used a lot more synths. And there's a shitload of effected guitar on it. But I didn't use a lot of live drums. Going into it, I wanted to use organic sounds but I didn't want them to sound organic, which is the opposite of what a lot of people do. It's safe to say the new stuff is more bass-y."
Right now, we're getting our first taste of how the more bass-y Ruby Suns sound. Click below to stream or download "Cranberry" from Fight Softly. (UPDATE: The album version has been replaced with the radio edit.)
Shortly after the album hits, the Ruby Suns will tour North America, bringing glo-fi youngster Toro Y Moi along for the ride. They've also got a few New Zealand dates scheduled for next month We've got the band's full touring itinerary below.
Video Premiere: Field Music: "Them That Do Nothing"
By Tom Breihan on December 17, 2009 at 6:35 p.m. EST
Like, say, Vampire Weekend's "Cousins" video, Field Music's new clip for the hyperactive indie pop jam "Them That Do Nothing" takes many of the time-honored hallmarks of music videos (fisheye lenses, time-lapse photography, bowler hats), and invests them with energy and a sense of frisky fun.
The track will appear on Measure, Field Music's forthcoming double album, due February 16 from Memphis Industries/Revolver. Watch it below or at Pitchfork.tv.
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AMD (NYSE: AMD) today launched AMD Radeon R7 240, AMD Radeon R7 250 and AMD Radeon R7 260X, new GPUs for a new era in gaming. AMD Radeon R7 Series graphics cards are an ideal solution for everyday gamers looking to boost the graphics performance of their PCs.
Tag Archive: Radeon R7 260X
AMD Radeon R7 260X, 250 and 240 Graphics Cards Revealed
8 October 2013
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I'm unsure about the %t format specifier in Vim's quickfix list, how does it affect the behavior/display of the quickfix buffer?
I tried to find it out with the following test file: $ cat test.out foo Error 1 foo.h foobar bar Error 2 foo.h foobar foobar Warning 3 foo.h foobar barfoo Warning 4 foo.h foobar
And the following errorformat first: set errorformat+=%.%#%\s%.%#%\s%l\ %f%*\s%m
With this errorformat in place I can use :cgetfile test.out and jump to the line numbers in foo.h, but with the following errorformat: set errorformat+=%.%#%\s%t%.%#%\s%l\ %f%*\s%m
All that has changed is that now I see some spaces after the line numbers in the quickfix buffer, e.g. I see (two spaces after the 1) foo.h|1 | foobar instead of foo.h|1| foobar
So I have two questions: 1. What is wrong with my errorformat 2. and what should I see if the error type could be extracted?


text:
Funk And Soul Nights in Bristol
Manfredi Funk Initiative
Live Funk in Bristol
Funk isn't huge in Bristol but there are still some good funk bands playing regular gigs, even if the market is slightly smaller than it used to be. Quality hammond led jazz-funk jams can often be found at the Golden Lion on Gloucester road. For faster more sweaty funk gigs, keep and eye on what's on at the Mr Wolfs in Bristol city centre.
Live Soul in Bristol
In the early 2000's there was a much needed soul revival in the UK. At the core of this revival was Brighton and in particular it's Tru-Thoughts record label. Artists like Alice Russell and Belleruche ventured into 'nu-soul', while bands like the Quantic Soul Orchestra revisited raw early funk. While the albums made during this period were nothing hugely special, the performances that came with them were a welcome return of quality and engaging soul music. Being an important city in the UK's live music scene, Bristol and it's venues were (and still are) a key tour-stop for modern soul gigs.
Whilst the revival is not as strong as it was, there are still some consistent soul and funk venues in Bristol to check whats on. Metropolis is the new home of Tru-thoughts / Stones Throw / Freestyle Recs type tours, with recent (2010) Bristol events including Belleruche, Speedometer and The Bamboos. The 02 Academy, Colston Hall and the Bristol Thekla are Bristol's main venues for bigger name musicians or comeback tours for legendary Motown and soul singers. It's also worth checking the Start the Bus listings, they seem to have a great ability of booking upcoming talent before it hits the big time. While not strictly soul or funk, the venue has hosted some great cross over artists including Little Dragon and The Apples.
The Park Bar in Clifton with it's Hot Buttered Soul nights is also worth looking into.
If you're looking for disco clubnights in Bristol check the mainstream city centre venues (which we don't list on this website).
Funk & Soul Gigs
Sts Plays One Of Bristol's Iconic Venues!
Felix Joy
A brand new strain of idiocy, fun and chaos...
Beardyman performs at Thekla
The Groove Den
Award winning Blues singer-songwriter plays Bris
Legends have been heard
Ethiopian funk musi
Live New Orleans-style blues & boogie
Hellfire Video Club vs 20th Century Flicks
Funk From The Trunk presents The Nextmen
Brass-funking ska-hop
Mr Tea and the Minions+Mama Nice at Grain Barge!
Freshest, most cutting edge pop and R&B colective
The Blue Funk Trio + Papa Moomin
Bedmo Disco 008
Lakota W/ Mala, Joker, Last Japan + More
Disco, Soul, Funk
Presented by Trinity'ranging from sweet and sou
Northern Soul original 7" vinyl
Christmas Market
Coochie Club + Big Chief Weird Bird
+ Subculture Sage +
Funk, Latin, Soul + Ska
Come join the party!
20 musicians, 20 Bedminster venues
Pre-Xmas Party with GeeBaby I Love You
Raleigh Ritchie performs at Thekla
Strictly Vinyl Dub plates, Dub step, Ska, Danceha
The Publix
DJ Dr J (Ujima Radio) playing World Music
Boca 45's 7" Special
100% phonographic funk
Are You ready to storm through the party like you
Groovin' Live music from 8pm
Percussion - warmth - groove - drinks
Weekly Jazz Trios 7pm-9.30pm
Guest MCs and musicians join the rhythm
Jam Night at the Big Chill
Live Classic Funk & Soul
Big Band. Big Sound.
Xmas Party with Rhythm Pencils & Hornstars
The Jazz Funk Soul Society
Blues/soul/funk @ 9
Shambolique, DJ Waggles and Mama Jerk + the Ladyf
+ The Righteous Rapmaster Capsule
Interpretive Dance Competition and Bison gig
Kicking off of the festivities!
Bump Club Presents Monthly Night Of Fun On Skates
Spinning Northern Soul on the decks!
150th Anniversary/Clifton Suspension Bridge 5.30
Songs of yearning.
Live Funked up Dance Music
Three finely tuned voices
The 8 piece Chicago based Brass Ensemble return!
On the twelfth day of Christmas Craig Charles.
Bristol's longest running house night!
EazeUp @ Basement 45
A Skillz, Krafty Kuts, Dub Boy & Tenja + way more
"A mighty fine mashup of all tingz Swing, Ghetto.
Rhyme & Reason present you UK hip hop's finest.
Joyful jazzer and super-soulful
West African percussion, dub-style bass lines and
UK born now New York resdient singersongw/pianist
New Orleans jazz and classic soul
Fringe Jazz Christmas Special
Paul Bradley, Jimi Can, Chandra Moon!
genuine star quality
The Yard Flying Funk Orchestra @ Leftbank
Live Music Event - House, neurofunk, acoustic
+ Traps + DJ Asbo
World Beat Fusion
The Imprints Duo
Bristol Sounds / Ambush And Recreo Album Launch
'Crooked Christmas Party'
A trio of electro bands. Pop, funk, goth and more
+ The Real Kings of Spain plus DJs'til late
funky party time
Funk and jazz
All the soul of great R'n'B
The Best Nye Party Bristol Has To Offer
Sip the Juice & Rockit Science
Slamboree Soundsystem // Dutty Moonshine // Howla
Rock & Roll Circus Last year's New Years party at
Presented by Soulworks, Set It Out, Rough Draft
Nye Wide Eyes Spectacular!
Teen movie documentary, Q&A and after party
Authentiq Presents Kenny Ken + Many More!
British Americana from The Rosellys (full Band)
Bristol Music competitions for Teens - TeenStar


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Big Bear Lake, CA, October 24, 2014 - In a letter addressed to the Board of Directors of the Bear Valley Community Healthcare District dated October 20, 2014, Sara Russ announced her resignation as President of the Board, effective immediately. According to Russ, her husband recently accepted a teaching position at a local college, which … [Read more...]
Sara Russ Resigns as BVCHD Board President
Assault Suspect Being Sought Near High School
Big Bear Lake, CA, October 23, 2014 – Today at approximately 2:30 p.m., deputies of the Big Bear Sheriff's Station responded to a report of suspicious circumstances occurring in the vicinity of Big Bear High School. An unknown Hispanic male adult riding a beach cruiser-style bicycle attempted to grab a 16-year-old female student by the arm … [Read more...]
Angels Camp Reservoir Construction Complete
Big Bear Lake, CA, October 22, 2014 - On October 17, construction was completed on the Angels Camp Reservoir, adding gravity storage for operational efficiency and fire protection in the Sugarloaf system. Gravity storage eliminates the need for round-the-clock operation of the Barton and Magnolia Booster Stations in Sugarloaf that will now only be … [Read more...]
Big Bear Hosting Amgen Tour of California 2015 Time Trial
Big Bear Lake, Ca October 21, 2014 - As anticipated, the Amgen Tour of California announced that Big Bear will be a time trial stage stop on Friday May 15, 2015. Although there have been many time trials at high altitude, what makes this event special for Big Bear Lake is that the start and finish for this stage will be in and around the Big … [Read more...]
Great ShakeOut Reminds Us To Prepare
Big Bear, CA, October, 17, 2014 - Yesterday at 10:16 a.m., over 665,000 people in San Bernardino County participated in the Great California ShakeOut by practicing DROP, COVER, and HOLD ON. The old advice of getting in a doorway during an earthquake is no longer valid. Doorways are no stronger than any other part of the structure, so it's best to … [Read more...]
Health Care District Hires New COO-CFO
Big Bear Lake, CA, October 16, 2014 - BVCHD Board of Directors announced Monday that effective immediately, the District has hired Wade Sturgeon to assume the position of Chief Operating Officer and Chief Financial Officer. Sturgeon has been serving as Interim Chief Financial Officer for the District since August 20. According to Sara Russ, … [Read more...]
Revised Highway Closure Schedule For Wed. Oct. 15
Big Bear, CA, October 14, 2014 - On Wednesday October 15, Caltrans will be installing a 100 ft. long pedestrian and horse bridge across State Highway 38. The bridge is being installed to safely connect the two halves of Camp Tahquitz, which is bisected by Highway 38, and generates over 20,000 pedestrian crossings per year. Highway 38 … [Read more...]
Big Bear Lake Rotary Presents Check to BVCHD
Big Bear Lake, CA, October 14, 2014 - At the Bear Valley Community Hospital this morning, the Big Bear lake Rotary Club Foundation and the Bear Valley Community Healthcare District Foundation conducted a ribbon cutting and check presentation to commemorate the completion of three hospital rooms. The Rotary Club raised $30,000 at last … [Read more...]
San Gabriel Mountains to be Designated as a National Monument
San Dimas, CA, October 10, 2014 - President Obama is expected to make a statement today at Bonelli Park in San Dimas, announcing his plans to create a San Gabriel Mountains National Monument which would encompass 350,000 acres of public land. Stretching from Santa Clarita to San Bernardino County, the San Gabriel Mountains provide outdoor … [Read more...]
Big Bear Airport Accepts Property Donation
Big Bear City, CA, October 8, 2014 - At the most recent Airport District Board meeting, they voted unanimously to accept a donation of the portion of the terminal building currently owned by Evergreen Properties. The donation is approximately 24,000 square feet, which would bring the airport holdings in the terminal building to just under 30,000 … [Read more...]


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HARRISON, TN—November 14, 2014—This Sunday, November 16th, Church of the Highlands will begin a formal partnership with Hixson Therapeutic Riding Program at 6621 Hunter Road in Harrison, TN. As of January 1, 2015, Hixson Therapeutic Riding Program & Hixson Riding Academy will change its name to "The Highlands Riding Center."
This strategic partnership opens the door of opportunity to provide equestrian therapy to those with special needs, including people with autism and those who have been abused. Additionally, horse-riding lessons are available for anyone.
- The Highlands Riding Center Has 17 Horses
- The Barn Has 44 Stalls
- An Arena, 100' x 200', is Under Construction
On Sunday, November 16th, at Noon, there will be a ceremony to cut a ribbon, celebrate the grand opening of The Highlands Riding Center, and dedicate this to the Lord.
Following the ribbon cutting, lunch will be provided and everyone can pet horses, tour the barn, and walk the grounds to see this exciting opportunity to serve the north-east Hamilton County community.
Please visit www.TheHighlands.cc/Horses for more details.
Dr. Jeremy Roberts, Lead Pastor, Church of the Highlands
(423) 493-4111
Dottie Davis, Director, The Highlands Riding Center
(423) 356-8459


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- Publisher: Faber & Faber Crime
- Format: Paperback | 240 pages
- Dimensions: 112mm x 178mm x 14mm | 155g
- Publication date: 5 January 2006
- Publication City/Country: London
- Edition statement: Export - Airside ed
- Sales rank: 57,684
Product description
Superintendent Adam Dalgliesh had been looking forward to a quiet holiday at his aunt's cottage on Monksmere Head, one of the furthest-flung spots on the remote Suffolk coast. With nothing to do other than enjoy long wind-swept walks, tea in front of the crackling wood fire and hot buttered toast, Dalgliesh was relishing the thought of a well-earned break. However, all hope of peace is soon shattered by murder. The mutilated body of a local crime writer, Maurice Seaton, floats ashore in a drifting dinghy to drag Adam Dalgliesh into a new and macabre investigation. Set on the remote Suffolk coast, this is a thrilling work of crime fiction possessing all of the qualities which distinguish P.D. James as a novelist. Award-winning P.D. James (author of Death Comes to Pemberley, A Certain Justice and Children of Men) plots a complex story of murder, mystery and suspicion. The novel was adapted into a hit film in 1993, starring Roy Marsden, Simon Chandler and Kenneth Colley.
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Author information
P. D. James is a bestselling and internationally acclaimed crime writer. She is the creator of Adam Dalgliesh and Cordelia Gray, and their long and successful series of mysteries. Her works include Cover Her Face (1962), An Unsuitable Job for a Woman (1972), Innocent Blood (1980), Children of Men (1992), and the Jane Austen-inspired Death Comes to Pemberley (2011). James was born in Oxford in 1920. She has won awards for crime writing in Britain, America, Italy and Scandinavia, including the Mystery Writers of America Grandmaster Award. She has received honorary degrees from seven British universities, was awarded an OBE in 1983 and was created a life peer in 1991. In 1997 she was elected President of the Society of Authors. She lives in London and Oxford and has two daughters, five grandchildren and three great-grandchildren.
Review quote
"People"P. D. James is the greatest living mystery writer.


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Plymouth to Provincetown Express Ferry
PLYMOUTH TO PROVINCETOWN EXPRESS FERRY Get There in Half the Time!
Mayflower State Pier, 77 Water Street, Plymouth, MA 02360
7 people saved this
Fastest and Most Direct Route to Provincetown Take the Express Route to Provincetown and get there in half the time it would take to drive. Enjoy a narrated tour of historic Plymouth Harbor as we get under way, followed by a fast, comfortable ride across Cape Cod Bay. In P-Town you'll discover a variety of unique shops and restaurants. After lunch, browse the galleries of Cape Cod's renowned artists or head out to the world-famous National Seashore. Relax. You've got all afternoon to enjoy it! For your comfort: � Spacious sundecks for excellent viewing � Complete galley with food and beverage service � Fully enclosed cabin � Clean restrooms � Under direct supervision of licensed captain � Latest marine navigational and communications equipment � Inspected by U.S. Coast Guard Reservations suggested.
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- Amenities: Accessible Facilities
Bright Nights & Pretty Lights at Forest Park in Springfield
Many cities across the country have their own unique holiday celebrations, but even after traveling...
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Chris Bosh Warns Kevin Love About Lebron
When LeBron James took his talents to South Beach in the summer of 2010, he joined Dwayne Wade and Chris Bosh to form a "big three" changing the face of the NBA. Other teams started trying to copy the
Heat in Rio: So Much To Do, So Little Time
Miami Heat seem to not be having the same great experience in Rio De Janeiro as the Cleveland Cavaliers are. The Heat lost against the Orlando Magic in their preseason opener on Tuesday night, and from there they had
Magic Rookie Saves the Day in Preseason Opener
Magic Cool Off the Heat in OT Down in South Beach the Magic were looking to spoil the debut of the Heat's new big three Tuesday as they kicked off their preseason schedule against their in-state rival. The game went
Dwyane Wade: Still Gonna Be Friends With LeBron James
In an interview with Bleacher Report, Dwyane Wade said even though he and LeBron James are no longer teammates, they'll stay friends and stay connected.
New Era Begins for Miami Heat 2015 Season
On Wednesday the Miami Heat played their first Red, White, and Pink scrimmage to support the start of Breast Cancer Awareness month. This scrimmage was the start of a new era, considering this will be the first in four
Miami Heat Center Justin Hamilton Hospitalized for Heart Problem
The Miami HEAT announced today that center Justin Hamilton underwent a procedure at South Miami Hospital on Monday to repair an atrial flutter. After experiencing light-headedness during practice, he was sent to Doctors Hospital where the diagnosis was discovered.
Heat Name Head Coach for Development League Team
The Miami HEAT announced today that Phil Weber has been named head coach of the Sioux Falls Skyforce. He becomes the 17th head coach in franchise history after serving as a consultant for the HEAT since 2012. An introductory
Is Ray Allen Turning His Back on LeBron?
NBA News: Ray Allen Could Ditch LeBron Its long been believed that 39-year-old Ray Allen will either decide to call it a career or join LeBron James in Cleveland this off-season. But now it appears that that sharp-shooter may
Kevin Love Gets First Introduction as a Cavalier
The Kevin Love to Cleveland Cavaliers trade is final and today he's being introduced to the media in a press conference. According to NBA Courtside's tweet, Love held up his #0 jersey to pose for photos. Kevin Love holds up
Report: Heat Agressively Looking To Add Veterans
The Miami Heat are aggressively looking for another veteran two-guard or a center to add to their rotation willing to take the veteran's minimum.


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► 2014's Best Whitetail States: Part III
► QDMA Summit Launches National Deer Alliance
► Finding Wounded Game 202: The Advanced Course
► Member's Hunt: Big Country, Big Bore and a Big Ol' Bull
► For the Good of the Group
► Mississippi Hunter Tags 4-Bearded Gobbler
► One Pot Pheasant Stew
► Smileys in the Blind, Roosters on the Dash
► Squirrel Masters
► Hunting Texas Hogs in the Dark
► African Trophies Shared
► A Ride-Along with Stewards of Africa's Wild
► Member's Hunt: An African Hunt, Texas Style
► Delta Connections
► Hardware: Weatherby Mark V Ultra Lightweight RC
► Ruger No. 1-S 9.3x62mm
► Hardware: Traditions Vortek StrikerFire
► CVA Scout V2 Pistol
► Hardware: Mossberg 835 Ulti-Mag Duck Commander
► Remington Versa Max Waterfowl Pro
► Smith & Wesson Performance Center Model 629
► The Singles Scene
► 7 Must-Have Archery Upgrades
► 6 Bow-Tuning Tips
► Crossbow Tide Rolls Into 2014
► Barnett Releases Ghost 350
► Hardware: Winchester Varmint X
► Top 5 Whitetail Cartridges
► Hardware: Burris Veracity 4X-20X -50mm
► First Look: BSA 17 Super Mag Riflescope
► Ask the Editors: 3 Essential Pieces of Deer Gear
► American Hunter's 2014 Holiday Gift Guide
► NRA is No. 1 Organization for Hunters
► NRA President Porter Heads for the NRA Show with Fond Memories of His Grand Slam!
► Threats to 11-Year-Old Hunter of Albino Buck Go Too Far
► Exclusive: Collar Camera Records Deer Predation By Cougar
► How Much Does That Rifle Really Kick?
► Three Tips for Teaching Kids Archery
► Remington Shows Off 2015 New Product Intro
► 5 Duck Facts That Sound Like Lies
► Skull Hooker: A Simple Way to Display Your Buck
► Black Bears Come to Blows in New Jersey
► Press Check
► Guns Damaged by Fire
► Portable Power with the Mojo BattStation Optimus
► Archery Tag the Next Big Thing?
► NRA Country Presents: Brantley Gilbert
► Bad Boy Buggies Ambush iS
► Winchester's New Varmint X Ammo
► One for the Ladies: The Savage Lady Hunter Rifle
► Improve Shotgun Shooting and Hunting Success Overnight with SCI Speakers' Innovative Training Aid
► Opening Day
► Leave Them Alone
► Quest for 450: Quest Complete!
► Bear on the Menu in Packerville?
► Hunting the Very Elusive Nauga
► Folds of Honor Foundation
► Game Profiles: Caribou
► Game Profile: The Wild Turkey
► Outfitted Hunts for Any Budget
► When Guided Hunts Go Wrong
► Cabela's Introduces Instinct Accelerator Camo Boots
► Steyr Arms Introduces OD Green and MUD Scout Rifles
► The Humane Society of the United States: It's Not About Puppies & Kittens
► Impala Leaps into Car, Escapes Cheetahs
► Michigan Passes Scientific Fish & Wildlife Conservation Act
► National Park Service Donates 3,300 Pounds of Venison
► Win a Prize Pack From SilencerCo and SOG Knives
► Cabela's Announces "Daily Deals" Through Black Friday
Ben O'Brien may be a whitetail fanatic, but he always turns down my invitations to shoot clays. In fact, I was going to give up until Federal Premium produced a limited quantity of pink Top Gun Target loads to benefit breast cancer research. If I know Ben O'Brien, he's going to head straight to the clays range, because the only things he loves more than deer hunting are charity and pretty colors:
Fiocchi says its new "Chemical Tracer" shotshells are "the most advanced training aid for trap, skeet and sporting clay shooters alike--see where you are missing." I'm not sure they'll improve my shooting (I suspect I'd actually pull my head to watch the fireball screaming from my barrel), but who cares, they're just plain cool!
This is the story of a man so committed to duck hunting that he planned his Mexico honeymoon to coincide with flights of bluewings and cinnamons. It's a tale of bravery, logistical genius and careful manipulation of the female psyche. What you're about to read will no doubt be studied by duck hunters and psychologists for years to come.
Looking to put the hammer on a longbeard this turkey season? Check out these top performers.
The Outdoor Pressroom reports that U.S. President and NRA Life member Theodore Roosevelt's "F" Grade A.H. Fox shotgun is now on display at the Buffalo Bill Historical Center in Cody, Wyo. Last fall the gun fetched a record $862,500 at an auction held by James D. Julia, Inc. (which also auctioned Nash Buckingham's prized "Bo Whoop").
I've said it before, I'll say it again: Wingshooting is best enjoyed outside. Why do I again bring up this bit of commonsense? Because the plant manager of the Best Maid Cookie Company in River Falls, Wisc., is facing a felony charge after allegedly shooting at birds in the factory's rafters and wounding an employee in the process.
From a colossal man-made disaster, to the indictment of one of waterfowling's biggest names, to the discovery of a famous long-lost shotgun, 2010 was chockfull of wingshooting news. Here's a recap of the year's top stories:
If you consider yourself a duck hunter but have never looked to the skies from your blind and asked, "Just what in the hell am I doing here?" either you have no care for your financial or physical well-being, or you aren't paying very close attention. We spend more money on guns, boats, decoys and other waterfowl accoutrements than any mother in-law would ever approve of, just to lather it all in December marsh slop. Our trucks are dented from sliding into obstacles backing down icy boat ramps, and their wiring is shot from the strain of trailer-light illumination. It's too hot in teal season, too darn cold by the time the mallards arrive. The wind either blows too hard, not hard enough or in the wrong direction. Or it rains. Not just a sprinkle, but the kind of downpour in which no self-respecting duck would ever fly. Unfortunately for us, old Fred believes ducks fly in the rain, and if one member of the group wants to hunt, we all hunt.
Shotgun-showman Patrick Flanigan has evidently jumped ship from Winchester to Mossberg. The move surprised me. Flanigan seemed to be Winchester's answer to Benelli trick-shooter Tom Knapp (that relationship is also now defunct) and last year saw the unveiling of a "Flanigun" edition Winchester Super X3.
This evening I'll board a plane for what I consider to be the most underrated wingshooting destination in the country: Minnesota.
I thought missing the low-house target from station seven was the most embarrassing shotgun-related event a person could suffer. This video proves me wrong—and made me laugh really, really hard.
Last week I found a social media site that's so good it's now among the windows I quickly minimize whenever my boss enters the room.
Pheasants Forever (PF) has published a comprehensive, user-friendly pheasant hunting forecast. It is broken down by state and, frankly, it is really well done.
The National Shooting Sports Foundation has released audio tips for selecting a waterfowling shotgun (listen to part one and part two). The gist of NSSF's tips? You don't need a specialized duck gun. I tend to agree, but there are a few things I like in a waterfowl shotgun.
The shotgunning community lost one of its greatest champions and authors over the weekend. From an obituary at The Outdoor Pressroom:


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Clarification on Previous Posts Regarding the Letter from 44 Zen TeachersI saw the opinion posted by James Shaheen on 20 February with regard to the issues raised in the letter you posted, and subsequent developments. More »
Real Happiness 28-Day Meditation Challenge, Day 15We're now into the third week of our 28-day challenge. If you've made it this far, you've likely already overcome a couple of rough patches caused by what Sharon calls a core group of unhealthy human tendencies that are obstacles to happiness. They're the states of mind that distract us in meditation practice, and trip us up in the rest of our lives. Broadly speaking, they are: desire, aversion, sloth, restlessness, and doubt. More »
Real Happiness 28-Day Meditation Challenge, Day 8Looking for inspiration on how to keep it going as we enter the second week of the 28-day meditation challenge? Keep moving, nothing to see here. One of the first things you'll hear when getting meditation instruction is that you should pick a time and place to sit every day and stick to it with sticktoitiveness. Yet we've been having trouble squeezing in sits here in the Tricycle office. Yesterday a few of us were out most of the day on Tricycle business, and the few hours we were all together in the office, we couldn't manage to sit together. (It wasn't my fault—it was everyone else's.) Someone had a conference call, someone else just had to finish something or go somewhere. Don't worry, most of us managed to sit at home either before or after, so the challenge wasn't blown, but I was a bit disappointed. More »
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Tone-deaf Tibetan Super Bowl adI wasn't sure I'd seen what I'd seen so I went to YouTube to have another look at Groupon's Super Bowl ad. Timothy Hutton begins seriously enough: Mountainous Tibet. One of the most beautiful places in the world. This is Timothy Hutton. The people of Tibet are in trouble. Their very culture is in danger. And then what follows is I guess a little like a punch line—and a pitch for Groupon: But they still whip up an amazing fish curry! And since 200 of us bought at Groupon.com, we're each getting $30 worth of Tibetan food for just $15 at a Himalayan restaurant in Chicago. For the amount you have to figure Groupon spent they didn't get their money's worth. The ad is as dumb as it is offensive. But don't take my word for it. Have a look yourself. More »
Help Jeff Bridges end childhood hungerJeff Bridges graced the cover of Tricycle's Fall 2010 issue, and with his image, we broke a long tradition of Tricycle covers and have not regretted it. In the past we've eschewed celebrity covers, but Jeff is no ordinary celebrity, and I'm not referring to his Academy Award last year and his nomination again this year. I'm referring to the good work he has done and continues to do beyond his professional life. More recently, Jeff has invited us all to take his "No Hungry Kid Pledge," with the goal to end childhood hunger in America by 2015. It's an ambitious goal but one we can help him meet. Nearly 22,500 have pledged so far, but we can do better than that. Take the pledge now—it's easy and quick and it can change a life for the better. More »
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Day 3: The Great Meditation ChallengeManaging the magazine means I'm always looking forward, mapping out the calendar, checking the upcoming press schedule, assigning due dates. Often I find that my thoughts are 2 steps ahead of my actions. I love planning out each issue of the magazine, but sometimes I can get caught up with all my advanced preparations and forget about the present, the here and now. Yesterday as we sat, I found my mind wandering to the pages of my calendar, visualizing upcoming months and mapping out the next few issues. Then this morning, before I began my meditation, I was reading through the through the "Practice Preview" of the Week 1 Chapter of Real Happiness I came across the following passage: More »


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recent newsView All News
Saturday, November 22nd, 2014
State to address fluoride concerns in Proctor
PROCTOR — Town officials will meet Monday with a representative from the Department of Health to address concerns from residents who say fluoride in water supplies is harmful to public health. At its open meeting at 6... Read More
United States, Vermont
Saturday, November 22nd, 2014
Nalgonda. 'Govt. should work in a time-bound manner to complete SLBC project'
While appreciating the Telangana government for comprehensively discussing the Srisailam Left Bank Canal (SLBC) project, water rights activists, farmers and fluorosis victims, however, maintained that the government should be practical in its approach. They further said the... Read More
Friday, November 21st, 2014
Remote health workers to brush up on fluoride varnish skills to help curb kids tooth decay
Aboriginal health workers and school, child and remote health nurses will soon be trained in applying fluoride varnish to children's teeth in remote communities. In what has been described as a WA first, health workers, other than... Read More


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Posted by Chris Mandle, 28 February 2011
And the Oscar for most regular and efficient sleep pattern goes to…FHM! We breathe a sigh of relief, have a bit of toast and accept our imaginary Oscar, which is actually a pint of milk we doodled on.
Okay, so we didn't watch the Oscars last night, but we got out 8 hours sleep and feel great today. Got to start the day right, you know? Already had two of our five a day…there should really be an Oscar category for that. Best diet. It would be us, obviously.
So although we didn't watch the Oscars we still know everything that happened because everyone's reported on it already, which makes our job so much easier. Basically, the films wot were well good dun good and the films wot were lame didn't get non awards. You follow?
Best Actress went to Natalie Portman, who was wearing a sort of blackcurrant fruit-pastille style dress that made us go and buy some fruit pastilles for breakfast (taking us to 3/5 a day. I think.)
Minion wasn't allowed to make eye contact with 'Ms Portman'
She was in Black Swan, and if you haven't seen it, Natalie Portman is a ballet dancer who goes completely nuts and fantasises about a sexual encounter with Lily, played by Mila Kunis. But it turns out she imagined it all, because that's what drugs do to you, kids.
So a much preggers Natalie Portman picked up the award and basically thanked her family for being really nice and stuff. We were thinking about our winning speech, and we'd have to mention our dog. Black Labrador, if you were wondering.
Natalie only had enough fake tan for one half-arm
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If, like us, you've been competely off the radar for the past three days, we've trawled through the infinite internet...
Lovely, lovely Natalie Portman. Even though people aren't sure if she can dance for real, we think everyone can agree...
Okay, so we didn't watch the Oscars last night, but we got out 8 hours sleep and feel great today. Got to start the...
Well done the internet, you've done what you do and made another brilliant video. This one stars: Natalie Portman,...
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Hit the big time in cult assassin flick Leon, then bagged the role of Queen Amidala in Star Wars.
Stripped nude for arty 10 minute flick Hotel Chevalier.
Played a seductive pink-haired stripper in Closer, for which she was nominated for an Oscar.
Won an Oscar for Best Actress for her role as Nina in Black Swan.
A bunch of supermodels. Only one dancefloor. Who's going to win? It's time to find out…
The Hunger Games: Mockingjay comes out tomorrow, so we thought that was a perfect opportunity to celebrate the brilliance...
Ding ding ding! It's supermodel-turned-actress Kate Upton vs supermodel-turned-actress Emily Ratajkowski in the battle...
Game of Thrones and Mockingjay actress Natalie Dormer charmed the whole of reddit last night in her revealing...


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Welcome to FindLaw's searchable database of Court of Appeals of Utah decisions since January 1997. FindLaw offers a free RSS feed for this court. We also maintain an archive of Opinion Summaries from September 2000 to the Present. Cases are browsable by date and searchable by docket number, case title, and full text.
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|Docket #
|STATE v. MELANCON
|November 14, 2014
|No. 20120508–CA.
|MULHOLLAND v. DEPARTMENT OF WORKFORCE SERVICES
|November 14, 2014
|No. 20140784–CA.
|DePATCO INC v. TETON VIEW GOLF ESTATES LLC LLC
|November 14, 2014
|No. 20130882–CA.
|STATE v. THORNTON
|November 14, 2014
|No. 20121086–CA.
|R.B., Petitioner and Appellant, v. L.B., Respondent and Appellee.
|November 14, 2014
|No. 20130188–CA.
|View more decisions »