text: 1Q2010 world A GEO Publication for Employees and their Families GEO in the Community Chairman's Letter Written by George Zoley a publication of The GEO Group, Inc. Contents 1Q2010 GEO VOLUME XVI ISSUE 1 1ST QUARTER 2010 WELCOMES KALIA MANCELL DESIGNER/EDITOR world Care and transitioned the management to pursue future growth opportunities the Geo Group, inc. one park place of the 354-bed Columbia Regional in that important part of the world. 621 nw 53rd street, suite 700 Care Center located in South Carolina. boca raton, florida 33487 This project activation marks an In 2010, we expect to substantially important milestone for our company complete two other major company- 866.301.4436 • 561.893.0101 as it expands GEO Care's client base owned expansions. In Michigan, fax: 561.443.1867 and service delivery platform. The we are expanding our North Lake e-mail: firstname.lastname@example.com Columbia Regional Care Center Correctional Facility from its current chairman's letter website: www.geogroup.com serves a diverse resident population 500 beds to 1,725 beds. In Colorado, that includes offenders from the states we are undertaking a 1,100- U.s. corrections international services of South Carolina and Georgia as well bed expansion of our company's EDITORIAL STAFF 2 Training Standardizations 22 Programs Department Excell at as special-needs federal detainees first facility, the 432-bed Aurora Copy Editors 4 GEOfit, GEOstrong, GEOproud Kutama Sinthumule Columbia Regional from the U.S. Marshals Service Processing Center. We are continuing Alfred romAn 6 Appointment of Joseph Woodring / Correctional Centre robin Verse Compliance for the Next Decade 23 2010 FIFA Legacy Media Launch / and U.S. Immigration and Customs to work towards securing contracts for 8 Investigators Recognized / 23 Aussie Outback Incarceration Enforcement. the activation of these two important Care Center Front Line World Wide Support projects, which will improve our CONTRIBUTORS 9 9 The 1st GEO Employee Receives commUnitY involvement the Louisiana Veterans' Honor Our U.S. Corrections business unit financial performance in the future. GeorGe ZoleY Medal / Nigerian Government visits 24 Who Let The Dogs Out? / George C. Zoley activated a 545-bed expansion of wAYne cAlAbrese Lawrenceville / STOMP Graduation Day Chairman of the Board, the 1,030-bed Northwest Detention We continue to be optimistic about ron mAddux 25 Proactive Health Promotion / A Chief Executive Officer and Founder jennifer houston Center in Tacoma, Washington under the growth opportunities in our pAblo pAeZ commUnitY involvement Friend in Need / A Day's Difference 26 Plant a Tree Day / Greening the a new contract with U.S. Immigration industry. Our diversified business Community / "Bug Blitz" Poles GEO in the Community 10 Get Involved To the GEO Family, and Customs Enforcement. This unit platform, we believe provides 26 27 A Special Relationship / W 11 GCCF Donates Halloween bags to Speedy Recovery / Prisoners important project will serve as a us with a competitive advantage as Local Schools / Donate Handmade Christmas Toys A Capacity for Giving We have ended a very important year major regional federal detention hub we continue to work with our public 12 Angel Tree / in our company's history, and we and will strengthen our longstanding agency partners in meeting the Aurora Receives Business Award Geo care, inc. are looking forward to meeting our partnership with the federal ongoing demand for high-quality, cost- 13 13 Bringing Christmas Joy / Toy Drive in Memory of Fallen Heros 28 GEO Care Welcomes CRCC / challenges and capturing meaningful government. efficient services in our core market 14 Getting a "Head Start" How Stress Affects Your Memory opportunities in 2010. During the segments. To further position our on Christmas Internationally, our Australasian company to take advantage of future 15 NENMDF Builds a New Library commUnitY involvement fourth quarter of 2009, each of for Kiser Elementary our three business units activated subsidiary, GEO Australia, took growth opportunities, we completed 16 Sharing 30 FCCC Responds to DeSoto County important projects that validate our over management of the 823-bed two major refinancing transactions 17 NENMDF Helps Clayton Make 31 / TCFTC's Unsung Hero in the fourth quarter of 2009, which Downtown Shine Again diversified growth and investment Parklea Correctional Centre in New 31 SFETC Toys for Tots 18 Reaching Across the Globe / High 32 GEO Training / Dilbert Commic strategy. South Wales. This project activation combined have substantially increased Desert Supports our Rising Stars has expanded our already dominant our capital availability as we work 20 And the Biggest Loser / CTDF Goes Pink for a Cause presence in the Australian private towards creating value for our clients, Our mental health business unit, GEO 21 21 Rivers Breast Cancer Awareness / the corner office Care, completed the acquisition of Just prison market and has positioned us employees, and shareholders. Extreme Makeover the Geo Group is An equAl opportunitY emploYer. | GEOworld U.S. CORRECTIONS INTERNATIONAL GEO CARE COMMUNITY OUTREACH GEOworld | Training Standar dizations and Learning Management System Class is now in session. before it's too late. As training is completed it is entered into the system. It then builds an individual training record for each GEO employee. The training record is constantly compared to the facility training plan and that comparison allows us to create reports showing us who needs to complete training, when the training is due, when the training will be overdue, and what training has yet to be completed well before any deadlines are missed. Basically, wardens now have the ability to view progress reports whenever they want. Previously, we had to dig the data out from files that may or may not be accurate. Now running a report only takes a couple of minutes. The LMS already has over 90 pre-developed reports that are all customizable and we also have the ability to create reports from scratch if we wish. LMS User Training The LMS we chose is very user friendly but as with any new software the training group needed to be trained on how to use it properly. Training on the LMS was conducted in three phases. 1. Training administrators completed an on-line presentation that introduced them to the system and basic functionality. We used the new LMS to launch the training. . Training administrators attended a Webinar provided by Intellum where they learned a little more about LMS functionality and what would be available to them. . Corporate brought all of the training administrators to corporate headquarters in Boca Raton, Florida for an intensive advanced training session. During the training, they had the Mark Karsonovich helping with a training question. Co-workers trying to help each other with the new system. opportunity to create all of their planned sessions for the entire year and enter them into the LMS. Written by Mark Karsonovich 10 hours of new hire orientation and pre-service training data, it was practically impossible to We put a training evaluation plan in place so expert play a major role by providing the facility They also learned how to use the new lesson How many hours of security in-service training are and additional training for Emergency Response produce viable progress reports because the data we could increase the quality of instruction specific information to the instructor guides to plans and we reviewed the changes to the training conducted throughout GEO yearly? Teams, Firearms Certifications, and non-security was being saved in various electronic formats, or and consistency of delivery. We created a new ensure customer requirements are being met. By policy. required annual training, GEO presents well over just as typed hard copies placed in a file cabinet. evaluation form designed to capture the student's doing this, we are insuring that every student A. 10,000 hours 500,000 hours of training every year. initial reaction to the training and give them receives the same level of training no matter On the Horizon B. 0,000 hours New Training Content and the opportunity to make suggestions on how to whom their instructor is or where the training C. 0,000 hours You can imagine that tracking, documenting, and New Lesson Plans improve the experience for future students. occurs. This process allows us to focus on helping The LMS also offers GEO the capability of D. 40,000 hours reporting on the training we deliver at GEO is GEO instructors build stronger delivery skills and launching courses on-line. E-learning is going E. None of the above daunting to say the least. I was asked to help GEO We began re-designing and updating training used We also thought it would be a good idea to create enhance their knowledge of the subject matter. to be a reality for GEO very shortly. We plan to increase consistency in training documentation, throughout the organization. We now have 57 core new tests based on each learning objective. We convert in-service refresher training into an on- We have over 8,000 corrections officers and other delivery, and reporting just a little over a year ago. lesson plans that include a minimum of three test developed tests designed to assist us in measuring New Learning Management System (LMS) line format and make it available as an alternative security personnel that are required to attend Changes went into effect on January 1, 010 that questions developed per each training objective, how well students retain what they just learned. We to instructor delivered training. E-learning courses a minimum of 40 hours of in-service training will help us with this immense task. workbooks, and Power Point presentations. The can use this information to make adjustments to Once we had a plan in place for increasing will be configured as an equivalent alternative. annually. The correct answer is (E) None of the new and improved lesson plans were developed to the training that will increase quality and student quality and consistency we needed to focus on If a course shows up on a student's transcript as above. The amount is 0,000 (8,000 x 40) hours Over the last year, the Regional Training Directors ensure key points are always covered. We decided retention. data management. Remember the 0,000 hours either e-learning or instructor led training, the of training in the United States alone. The quantity and I completed a review of the training content that in order to maintain consistency, we would of training? To help us with this initiative, we same credit will be provided. We also have the of training we complete throughout GEO to ensure being used at the facilities. We learned that every provide lesson plans built to meet the minimum These new processes and lesson plans move us adopted an enterprise Learning Management ability to purchase pre-developed commercial on- our employees are safe and confident and able facility had lesson plans that were inconsistent requirements laid out by GEO policy and ACA away from presenting training from a standard System (LMS) to capture training data. The data line training from Intellum, our LMS vendor. They to meet compliance requirements is staggering. and covered a varied range of objectives. We Standards. Facility specific information would be linear outline requiring the instructor to be the we are capturing assists us with future planning offer a number of courses. The documentation When you combine the in-service training with also discovered that although we were capturing added prior to delivery of the lesson. expert. Instead, we now have the subject matter and it also reveals missed training opportunities Continued on page 4. 4 | GEOworld U.S. CORRECTIONS INTERNATIONAL GEO CARE COMMUNITY OUTREACH GEOworld | 5 Continued from page 3. and posting to the student's transcript is taken care of automatically as the student completes the training. Over the next year, the regional training directors and I will be reviewing and customizing the Learning Management System features and functions as we discover what works best for our needs. We will develop a list of best practices to ensure that we are getting the most from the available functionality. GEO We plan to launch an instructor development program to increase instructors' delivery skills to ensure fit that GEO is providing the best possible training in the corrections field. strong In Summary proud We've come a long way over the last year and we still have even farther to go. We gathered information to determine where Written by Stephen Fuller & Joseph Torraco a pedometer, and start walking. You'll be they'll call you back; and they'll set you up with The Wellness Fairs will be returning in the Spring and we are. We re-built our lesson plans So it's February… how are you doing with those New surprised at how many steps you take professionals. And it costs you nothing. early Summer, and our GEO Entrée Option: Healthy and configured the LMS. We updated Year's Resolutions? You know…when you said you each day – and that turns into miles Recipe Contests will be following. the training policy to include the new would lose 0 pounds? But…there were all those – and miles walked equals pounds lost. On March 1st we will be starting our Tobacco lesson plans, evaluation processes, data football games, chicken wings and chips. Maybe you Track your distances by logging on to Cessation program, to coincide with the national "Kick Look for the Pocket Guides that describe these capture, and reporting. Everything we were planning to start going to the gym. But…you had www.startwalkingnow.org. The site has Butts Day," sponsored by the Campaign for Tobacco- programs. Get involved, and you'll feel better – and developed and configured was put into to work those extra shifts, so you went home, watched a lot of other useful features as well. Start Free Kids. Our objective is to give you everything you that's what it's all about. Be GEOfit GEOstrong use on January 1, 010. TV and went to sleep. Maybe you said you were going teams, challenge other shifts or departments. need to do quit once and for all. GEOproud. to quit smoking… this time for real. But one of the The LMS is up and running and we are kids got sick, and the pressures of the job…well one But wait! – There's more! (Sounds like a late night already seeing how the reporting features cigarette won't hurt…or two… infomercial, right?) GEO is rolling out programs to will benefit us as we continue to move help you deal with financial stress and other stresses. forward. We no longer need to depend Relax, we've all been there. What you need is Why? Because when you're under pressure, it's hard on guesswork or spend many hours support…to be part of a group working toward these to think about losing weight and working out. digging through reams of data to develop same goals. Did you know there are 1,86 of your co- a progress report. Our new reports now workers who have joined the Mission SLIM-Possible We have set-up a special arrangement with convey more meaningful data that tells program? That's almost 0% of GEO's entire US Consolidated Credit Counseling Services. They what we need to do to continue to be workforce. are professionals who can help you deal with credit successful. card debt. They have agreements with the credit card There has been a lot of interest in such a program. companies, and can reduce the amount you owe and We even had 87 entries in the contest just to choose cut that heavy interest rate down to size. There is a a name for it. GEO employees have embraced this monthly fee for this service. But they also have a lot of with a lot of enthusiasm. It's also proving effective. information on mortgages, foreclosures, budgets and Those in the group who lost weight, ended up losing retirement planning which is free. nearly ,000 pounds (the equivalent of 1,000 sticks of butter) in less than a month. You know we have a new and improved Employee Assistance Program. You have issues at home, These employees have their eye on the prize and each problems at work and maybe you just need to talk facility has $500 to give every three months to the to someone. Call 1-866-757-71. There's someone winners who lose the greatest percentage of weight there 4/7, and in spanish too. They'll listen; they'll and keep it off. have counselors who specialize in your problem; Do it for the money if that's what it takes or for the competition if that helps. Do it for your family too –just do it. Join up, get weighed-in, and start your Mission SLIM-Possible. Before we started a company-wide program, some facilities already had successful programs. At Marshall County Correctional Facility, 8 employees were in the "Let's Get Healthy" program from January 1 through November 6, 009. While visiting Marshall County during their Health Fair last year we learned that the four "biggest losers" lost 154 pounds combined. (pictured right) To help get the weight off, there's the Detain the Gain: L-R Brenda Wyatt, Margaret Craig, Juanita Smith, START! walking program. Sign up at HR, get yourself Annie Spight, & Steve Fuller. 6 | GEOworld U.S. CORRECTIONS INTERNATIONAL GEO CARE COMMUNITY OUTREACH GEOworld | 7 analysis we expect the compliance data will enable COMPLIANCE us to conduct. Further, by tying this system and other existing data systems (e.g. GEO Track, SIR's, financial, etc.) together, we will be able to ask and answer even for the Next Decade more complex questions like, "Is there a statistical relationship between food service compliance scores, inmate on inmate assaults and outside medical trips?" With this evolutionary track in place, GEO is excellently positioned to leverage this data to a competitive advantage. So, you may be thinking to yourself, "Wow, that sounds Written by Paul Martin and Whitney Calabrese great for GEO, but how does all this talk of compliance The term "compliance" is a commonly used term If it's not clear yet what compliance does it may be benefit me?" Consider for a moment the aspects of your in the corrections industry. "Compliance" is almost helpful to look at it a bit differently. Let's say your work day that you enjoy. Do you feel safe? Do you take synonymous with the term "quality," but not quite facility was a living organism. Compliance would be pride in telling others you are a member of the GEO and a gap exists between the two. The gap can be similar to the white blood cells. Their sole purpose family? Are you thankful you have a steady income? understood in the focus of each term; compliance is is to identify and attack things that are out of place Maybe you like being part of an organization which thought of as an "after the fact" status and the term within a system. Their aim is to keep things healthy allows for and encourages your professional growth quality speaks of future orientation. and running strong. and development? GEO's approach to compliance, historically, has This example may be helpful in capturing the role of Whatever your thoughts, compliance is an undeniable been a two-fold approach. Each facility engages in compliance within your facility. However, in a sense component in ensuring these attributes remain viable. A self assessment (called the Quality Control Program it is an oversimplification of responsibility. In our quality compliance program will ensure that not only do or QCP). Hopefully to many readers, this is a familiar case compliance isn't someone else's responsibility. we maintain a safe and enriching work environment, but process. The same audit criteria and tools used in the The responsibility for compliance and quality rests also that we continue to build our company's reputation QCP are used annually during the Regional Audit. on each one of us and if you're not involved in the L-R: Dianne Kaplan, Janet Hardwick, & Randy Blanton. which will in turn ensure we procure new contracts and We have an internal self assessment component and QCP please consider getting involved. continue to manage existing ones, not to mention the an external review component in addition to any advantageous nature of having a career with a company client review component our various client contracts To provide the best tools to accomplish our mission, For the first time in our company's history, we The new system enables us to look to the future like GEO under your professional belt. may require. GEO acquired and implemented an electronic have the ability to compare a comprehensive set of and to take actions today to shape that future. As Appointment of Under the umbrella of compliance, it is our mission database designed specifically for compliance tracking. During 009, this system was implemented key critical operational outcomes of each facility to another, regardless of who the client is or what the volume of information increases, the greater the capability of the system. For example, soon we will This year will be an excellent year for compliance. We anticipate seeing, and being able to measure, Joseph Woodring to ensure statutory (Federal and State), regulatory throughout the company in the our US facilities. Now state they are in, using the same audit criteria and tools. We can now score and rank facilities have the ability to answer a question like, "Is there a statistical relationship between the facility overall improvement throughout our company. Where will compliance take you? There will always be room for & Retirement of David Mustain (e.g. OSHA), and contractual requirements are that our compliance outcome data (both the internal met, as well as ensuring corporate policy guidelines QCP and Regional Audits) is has been captured in or regions and isolate identified areas within a compliance score and staff training program score?" improvement and we will never be fully satisfied. are being followed. This is why GEO employees a computer, the expectations on compliance as a client base, region or corporate wide. We can also or "Is there a relationship between a facility's Now with this new tool we will be able to objectively Written by John J. Bulfin who work in compliance are, by necessity, truly discipline are even greater. The new system gives manage our finite compliance resources and target maintenance compliance score and food service measure improvement and wisely target need areas After nearly 10 years with the Company, Dave corrections generalists who understand the complex GEO the tools and ability to begin to bridge the gap our greatest identified risks which will reduce the compliance score?" While these questions may seem with our compliance resources. There's always room Mustain, Vice President, Office of Professional environments within our facilities. between compliance and quality. number of future compliance problems. arbitrary, they are used as an example of the level of for you; what are you waiting for? Responsibility, has retired from The GEO Group effective November 5, 009. Dave started with GEO (then Wackenhut Corrections) in March 000 and was responsible for starting the Office of Professional Responsibility (OPR). Dave did an excellent job establishing and guiding OPR through its formative years and has greatly contributed to the success of GEO and all of its subsidiaries. All of us at GEO thank Dave for his distinguished service and wish him the best of luck in his retirement. On November 0, 009, Mr. Joseph Woodring officially started as the new Vice President, OPR. Joe worked alongside Dave Mustain at the corporate office for a few weeks before taking the helm at OPR and is excited about his new position with GEO. Joe comes to us from the Federal Bureau of Prisons where he served for 6 years in many different capacities, beginning as a correctional officer and working his way up to warden of several different BOP facilities. He has also been a special agent with the Office of Internal Affairs and deputy chief of the Security Background Investigation and Benefits Section. Joe's most recent position was Assistant Program Manager on special assignment for the Department of Justice in Baghdad, Iraq. Please Compliance meeting. welcome Joe to the GEO team. 8 | GEOworld U.S. CORRECTIONS INTERNATIONAL GEO CARE COMMUNITY OUTREACH GEOworld | 9 INVESTIGATORS RECOGNIZED The 1st GEO Employee Receives the Louisiana Veterans' Honor Medal Written by Tina Gold Governor Bobby Jindal (pictured right) SIS Department on the facility, he replied, "Just dangers we face in dealing with, not only prison gangs awarded veterans across Louisiana with knowing that we have made a little difference in but street gangs as well. She has had the privilege the Louisiana Veterans' Honor Medal on making the facility safer is reward enough." of learning from experienced supervisors and SIS Tuesday, September , 009. The first officers. "They have taught me interview techniques, GEO employee awarded the medal here Francisco Alvarez, (aka Grasshopper) is the primary how to monitor and organize the information we gather, in Louisiana was Keith King (pictured SIS Tech for RCDC-III and has almost years at to watch a person's behavioral patterns and body right), a Liutenant from LaSalle Detention the facility and 18 months in the SIS Department. language when conducting an interview and so much Facility. "We are here to do one very "Grasshopper" is open minded, willing to learn more." Ashley is extremely valuable when monitoring simple, but important thing," said Jindal. and willing to assist in the completion of any task phone calls to gain intel on suspected inmates. She "We are here to say thank you to those at any time. The development of close working is excited by the challenge of the department and is brave men and women who have chosen relationships with the FBI, OIA, OIG, USMS and always looking to learn more. Ashley has also been to run toward danger, not away from it, DEA has been extremely valuable in the sharing of utilized by the US Attorney's Office as an interpreter, so that we might be safe. We are here to information. "What I find most rewarding about my during the prosecution of the inmates involved in the celebrate our heroes." These brave men job, is knowing that a person who has committed R-III disturbance. Ashley was selected as the 009 and women are selfless warriors who a crime within the facility (inmate or staff) will be Employee of the Year for RCDC I/II. fought back evil time and time again," said caught and prosecuted, and that we have played a Jindal They deserve our respect, and more part in this process." The entire SIS department attended a gang training importantly, we owe them our thanks for seminar in Washington, DC in October 009 hosted standing up for us and our freedom." Jindal Francisco Ramirez, is the primary SIS tech for by the Buearu of Prisons, which involved all private was joined by Louisiana Department RCDC-I/II and has been at the facility for almost contracting facilities. This training has been extremely of Veterans Affairs (LDVA) Secretary L-R: Francisco Ramirez, Rudy Rodriguez, Agent R. Baca, Ashley Contreras, Francisco Alvarez. 9 years, with a total of 11 years experience in helpful in networking and sharing intelligence Lane Carson and Major General Bennett Winnfield Senior High School in May 1976 and joined corrections. Since joining the department a little information between BOP facilities and other private C. Landreneau, Adjutant General of the Louisiana the Marine Corps in June of that year. He served over Written by Dwight Sims charging department is comprised of several dedicated over a year ago, Francisco attributes his success to facilities. Much of the information gained is shared National Guard. Jindal signed legislation in 008 to eleven years in the Marine Corps, performing duties In December 009, Agent R. Baca from the Department individuals. The SIS Department is instrumental in being exposed to different interviewing techniques and with the GEO Central Region Office for dissemination create the Veterans' Honor Medal Program in order to as Platoon Leader, School Instructor, Drill Instructor of Justice presented the Reeves County Detention facility STG identification and monitoring, intelligence an increased knowledge of threat groups. Francisco is throughout the region and/or nation. recognize and honor all of Louisiana's veterans. The and Scout Sniper. After the Marine Corps, he worked Center (RCDC) Special Investigative Services (SIS) gathering and investigations. an extremely dedicated investigator who is motivated program is managed by the Louisiana Department of briefly at the Metropolitan Correction Center in San Department with certificates of appreciation for a job to disrupt and dismantle the flow of contraband and The collective effort of the SIS department and their Veterans Affairs. The Veterans' Honor Medal is gold- Diego until he relocated back to Winnfield in 1989. In well done. Due to the integrity of the department, Rudy Rodriguez, SIS supervisor oversees both SIS hold the violators accountable. SIS Ramirez is thrilled relationships with Federal Law Enforcement Agencies plated and comes with a blue ribbon. One side shows 1990, he joined Corrections Corporation of America in evidence gathered and investigations submitted to operations for RCDC I/II and III. Rudy joined the with the success the department has had in gathering and US attorneys have resulted in the conviction and the state of Louisiana with "United States" embossed Winn Parish until 1996 when he relocated to open the Federal Law Enforcement Authorities, several former RCDC team after working as an investigator for the credible intel to sustain investigations and seek indictment of 10 former employees in 009. The above and "Armed Forces" below. The other side bears Delta Corrections Facility in Greenwood, MS as Chief staff have been indicted and convicted on federal Texas Youth Commission for 7 years. Rudy has been prosecution of unethical staff. RCDC SIS motto can be seen on the wall of their the words, "Louisiana appreciates your service to our of Security. In 1998, he again relocated to Woodville, bribery counts. an asset to the facilities since his arrival 14 months ago. office, "The wheels of justice are constantly turning." country." While awarding the medals, Jindal told MS as the Chief of Security for the Wilkinson County Rudy has an excellent rapport with staff and inmates Ashley Contreras, SIS clerk, has been at the facility stories of some of the medal recipients to highlight the Corrections Facility. After leaving Corrections As with many institutions across the nation, RCDC and has been able to establish an effective system for almost two years. Since her assignment in the SIS heroic acts of Louisiana's veterans. Corporation of America, he took a couple of years continues the battle against contraband cell phones and of intelligence gathering to include: confidential department her knowledge of gangs, their activities, e away from the work force to further his education by rencevill other types of contraband. The SIS Department plays informants, STG identification, phone monitoring and the drug wars in Mexico have been greatly Lt. Keith King has been with GEO/LaSalle Detention attending Northwestern State University and received Law a leading role in this war on contraband and this hard and interviews. When asked about the impact of the expanded. Ashley is more aware of the problems and Facility since January 8, 008. He graduated from his Bachelor of Science Degree in Business. s o 0% Scorered10n Audit Front Line ati Written by MaryJane Cooper Our commitment to our customers at request which cannot be handled by Support Services group to the appropriate groups/ A Acc it on AC Corporate and facilities worldwide is to individuals within Information Technology World Wide Support provide unparalleled service. and act as the liaison for the user community and the other groups/individuals until the Support Services Mission problem/request has been completed. Statement: We provide front line worldwide Our policies and procedures provide us support for all locations, direction and allow us to preserve consistency for all issues and requests across all GEO platforms and applications related to information that the Helpdesk supports and maintains. technologies. Provide Authorization to GEO's systems is granted prompt and courteous once a Security Access Request (SAR) has STOMP responses to all inquiries been submitted and approved allowing us to and attempt to resolve all remain compliant with Sarbanes Oxley and issues and requests within internal best practices. The SAR form can reasonable timeframes. be found on GEOnet. Select GEO services; Forward any issue or then GEO Helpdesk. On December 8, 2009, Officials from the Nigerian Written by Jon Dobre Government toured Lawrenceville Correctional The rhythmic STOMPING of the boots echoed loudly camaraderie and TEAM esprit de corps," 17 Center to see the operation of the facility in order in the new day's dawn as training began earlier for adventurous hard-core officers answered the call. to gain knowledge on how to operate their facilities the Disturbance Control Teams (DCT). Pursuant to Under the challenging direction of Taskmaster Justin We're here to help, give us a call. more efficiently. This inquiry and requested tour Committed to excellence-From Left-Roy Rameshwar-Support Service Specialist, Danny Broward's new five year multi-million dollar ICE Anderson, this group encountered, adapted to and Corporate-4357(help) UK- 0800-404-9650 was in part due to three consecutive 100% ratings contract, development, training and maintenance overcame the 90+ degree South Florida heat and Guzman- Support Service Specialist, MaryJane Cooper-Manager, Information Services, on ACA Accreditation. Accompanying the Nigerian Denham Gallimore, Lead, Support Services Specialist and Paul Shavinski- iSeries USA-877-727-5436 AU-1800-136-884 Government Officials was Dr. Abel Ekpunobi of of DCT became an operational priority. In response intricate drill maneuvers to become recognized as Operator/Support Services Specialist 877-7-ASKGEO SA–0800-980-042 to an announcement offering "hours of hard work, Broward's FIRST Certified DCT members. Measurematics. 10 | GEOworld U.S. CORRECTIONS INTERNATIONAL GEO CARE COMMUNITY OUTREACH GEOworld | 11 INVOLVED GCCF Donates GET Halloween Bags to Local Schools On Thursday, December 17, 2009, members of the Lawrenceville Correctional Center's Programs Committee visited Lake County Area Agency on Aging in South Hill, VA to deliver non-perishables can goods. All the non-perishables were donated by staff members at LVCC. The Programs Committee sponsors a food drive every year to help out during the holiday season. Training Director Cedric Gauna and Fire Safety Julian Velasquez handing out Halloween bags to local school kids. Written by Berna Velasquez On October 0, 009 several staff members from Guadalupe County Correctional Facility (GCCF) delivered Halloween bags to local schools throughout Guadalupe County. This included Santa Rosa Elementary, Head Start, Pre-Kindergarten and Anton Chico schools. The Halloween bags consisted of pencils, pencil toppers, The 2009 Rivers Community Angel Christmas stickers, glow sticks, vampire teeth and Tree was a success due to the combined effort of either an apple or an orange. GCCF Chaplain Blevins, Amy Gillus, Stargel Rowe, and staff put together and delivered more approximately 72 RCI staff members that brought than 400 bags. children gifts. Representatives of 11 local churches received the gifts. Thank you cards from the 4th and 5th graders at Santa Rosa Elementary. Written by Gwendolyn Perry Check Presentation Christmas Wrap by Offenders This December, Ana Garcia (Case Manager at Val Verde Correctional Facility) A Capacity for GIVING got involved with getting everyone here at our GEO facility and the surrounding community including the Del Rio Police Department to purchase and donate new jackets to a list of children provided by the Cardwell Elementary School. Her mission was one that was completed thanks to several staff members: Ana Garcia, Fernando Castillon, Gwendolyn Perry, Jennifer Garcia, Tamara Rattay, Nora Martinez, Leticia Morales, Ponce Padron, Alejandra Vasquez, Norma Rivera and Larry Kaler, Written by Mike Smith December 8th 45 staff from NCCF traveled to local (Pictured above left corner) the Del Rio Police Department, and the support and Proceeds from the Fall Package Program for stores and spent the day purchasing needed clothing blessing of our wardens: Warden Campbell & Deputy Warden Scott. offenders at the New Castle Correctional Facility and toys for each child from a list provided by the and food sales by staff raised $10,000 that was Westminster Community Center. On December 9th It is both a pleasure and comfort knowing that we work for a company that helps a donated to a local charity. It is notable that this NCCF offenders wrapped each present individually good cause without any hesitation and with positive encouragement. year's proceeds almost doubled last year's donation and place them in a box marked for each child. The of $6,000. following week each of 9 children who otherwise Members of the Lawrenceville Correctional Center's would not have any presents this season were given The look on the children's faces when the gifts were handed to them December nd was Employee/Programs committee visited the "ENVOY" priceless! This winter 4 children will be headed to school, playing at the playground, Retirement Center in Lawrenceville, Virginia on On Thursday, November 19th NCCF staff & a $100 worth of clothing and toys for the Holidays. warmer than before, because of the generosity of all that participated. December 10, 2009 to donate corsages to the female offenders presented the Westminster Community residents. The committee members wanted to show Center with a $10,000 check which was used to buy It never ceases to amaze me that offenders although the residents that they were remembered during the clothing & toys for 9 underprivileged children in incarcerated feel the need to give and support the holiday season. the New Castle area for the 009 Holiday Season. On local community with such generosity. 1 | GEOworld U.S. CORRECTIONS INTERNATIONAL GEO CARE COMMUNITY OUTREACH GEOworld | 1 i ng Bring Angel Tree Christmas Joy LaSalle Detention Facility held a Thanksgiving food drive to help local families. Written by Tina Gold The 009 Angel Tree Christmas Drive at LaSalle L-R Back Row: Warden D.C. Cole, Cheryl Shamsher, Edna Gonzalez, Diana Salazar, Amy Williams and Zubian Shamsher. Front Row: Gladys Garcia and Regina Cole. Detention Facility was a huge success again this year. This is the rd year the employees have helped Written by Amy Williams local children have a brighter Christmas. A total of 85 The Maverick County Detention Center (MCDC) December, the staff of MCDC donated small items spirit with Christmas caroling during the residents' children received gifts from the facility. This exceeds located in Eagle Pass, Texas under the direction of such as socks, toiletries, perfumes, aftershaves, activities hour. The joy and excitement it brought truly the number of 58 children in 008. LaSalle Detention Warden D.C. Cole and Deputy Warden Raul Treviño and candy canes so that each of the 60 residents of warmed the hearts of MCDC staff and reminded us of Facility even had one of Santa's elves make a special Jr., elected to spread the Christmas joy to elderly Canterbury Creek could receive a Christmas gift bag. what Christmas is really about…being a family. appearance on Dec. nd to help distribute the gifts. residents of the Maverick Nursing & Rehabilitation On December rd staff members joined together This was a nice surprise for the parents and children Center, in Canterbury Creek. For the entire month of to present the gifts and truly bring in the Christmas who came to the facility to pick up the presents. ToyDrive A special 'thank you' goes to those who helped make this Christmas memorable for a child in the area. None of this would have been possible without the generosity and unselfish giving of everyone at the facility. The employees at LaSalle Detention Facility wishes everyone a Happy New Year and look forward to making the Angel Tree Christmas Drive in 010 in Memory of the Fallen Heroes bigger and better. Written by Shihpei Stevenson Aurora Receives Business Award On November 9, 009 four Lakewood, Washington Police Officers (Sgt. Mark Renninger, Officer Ronald Owens, Officer Tina Griswold, and Officer Greg On December 8, 009 The GEO Group, Inc. the local battered women's shelter; blankets and Richards) gathered at a local coffee shop preparing (Aurora ICE Processing Center) received the City stuffed animals made by the detainee population for their shift when their lives were unexpectedly and of Aurora's Annual Business Recognition Award for were donated to the local Children's Hospital; a tragically taken. contributions to economic vitality. silent auction of gift baskets for the local chapter of Association for Retarded Citizens; generous When news of this reached Officer Colleen Robertson, Of the 1,000 businesses within the city, the facility donations to the local AVID program. The facility she decided to contact the Lakewood Police Officer's was chosen based on several criteria which included also played a key role in saving a local swimming Guild to find out if there was anything that Northwest longevity, community involvement and the ability pool. Detention Center (NWDC) could do for these families. With the Warden's blessing, Officer Robertson December , 009, Officers Robertson and Mitchell to invest in the dynamic growth of the City of Lakewood is only 1 miles away from NWDC and distributed informative flyers that detailed the age and presented the toys to the Lakewood Police Officer's Aurora. Although recognition for our investment As we look forward to a new year and the challenges we have had a great working relationship with the gender of the children and placed a nicely decorated Guild on behalf of the NWDC. This toy drive was Written by Kevin Martin in the community is not needed, it is important for we will face, we need to remember our role not Lakewood Police over the last several years. Robertson collection bin in the Employee Break Room (pictured our token of appreciation to the law enforcement staff to realize the positive impact they have in the only as a company within the community but as was informed that since it was close to Christmas, we above). She also recruited Officer John Mitchell to professionals in our area. We are grateful that they community on a daily basis, as this award was based individuals within the community. As honored as could organize a toy drive for the children of these assist her with the toys received from staff members. place their lives on the line for our safety day in and on nominations from the community. we are to receive such a distinguished award, we Officers. Officer Robertson took that challenge and day out. It also reminded us of our duty as corrections/ have challenged ourselves to not only continue to began a toy drive campaign immediately. Staff responded to the toy drive with enthusiasm detention professionals to maintain a sound and secure Recent community involvement included can support of our vibrant community but to increase our and brought a number of donations to the table. On facility for those around us in the community. food drives with all donations being provided to involvement and earn the award. 14 | GEOworld U.S. CORRECTIONS INTERNATIONAL GEO CARE COMMUNITY OUTREACH GEOworld | 15 Getting a "Head Start"on Christmas NENMDF Builds a New Library for Kiser Elementary THANK-YOU BANNER. Jim Mize (left) and Alex Montoya (right) received a banner signed by students of Kiser Elementary School, thanking the Maintenance Department and inmate crew for the new library furniture and shelves. Helping hold the banner are Kiser faculty members Colleen Gutierrez, Barbara Smith, Ross Perschbacher, Becky Claycomb, and Christina Hidalgo. Written by Linda Quintana crew under the supervision of Mize and his assistants, In 1979, when Stacy Diller was a student at Clayton's Alex Montoya, Gary Matthews, and Jerome Velarde, Kiser Elementary School, the school's library and they didn't stop at shelves. The crew also built a could best be described as makeshift. The narrow desk, a media center, and cabinets, everything a library bookshelves had been pieced together with boards needs except for the books. When their part of the from another, older building, and what furniture there job was done, the school's maintenance department was had also been recycled. The room was cramped, installed and finished it all just in time for the start of out of date even then, and not very inviting. the new school year. Twenty-some years later when Mrs. Diller returned The library, Mrs. Diller says, is just as she envisioned to Kiser, first as a teacher and then as principal, the it: organized, warm and very inviting. "The kids and world had changed but the library had not. Like the staff are so proud of it," she said. And so are the most schools in small, rural New Mexico towns, employees and staff of NENMDF. Kiser had fallen victim to decreasing enrollment and budget cuts. A new library was way down on the list. Then Northeast New Mexico Detention Facility came to town, bringing with it an influx of new students and a determination to make a difference in the community. After hearing about some A.W. Dannie Harris distributes gifts. of the facility's local service projects, Mrs. Written by Dan Meyer Diller approached NENMDF Maintenance The challenge was relatively simple but vitally Each year during the Christmas season, the Golden This year the tradition was carried on through the Manager Jim Mize with a request: Could he important to those children whose little lives were State and Central Valley Correctional Facilities efforts of several staff members. The most notable help her construct a new library for Kiser? touched by the gift exchange between the Golden provide preschool aged children with gifts to show member present was Assistant Warden of Security State and Central Valley MCCF facilities and the appreciation by giving back to the local community. A Dannie Harris, who played the role of Santa Claus "I wanted to build a library that was enticing McFarland Browning School Head Start preschool request from the Browning School Head Start program – minus the suit. The children didn't seem to mind as to the students," she said. The most urgent need program. seemed to be the perfect match for the gifts. Since the they gravitated towards him while he sat in a chair with was for more shelf space, but with all the new Kern County Head Start programs are an essential a smile that resembled Ol' Saint Nick as he handed students, Mrs. Diller also needed to gain that On December 17, 009 Golden State and Central part of child development in the local area, they gifts to the children. Santa's helpers included Deputy space in a smaller room while converting the old Valley staff from various departments huddled into provide preschool children of low-income families Warden Anna Vlahos, Training Lieutenants' Gloria library into a classroom. Mize showed up with a vehicles and made the trek to the Browning School with a comprehensive program that addresses the Esparza and Melissa Mullen-Estrada, Executive tape measure and the game was on. located in McFarland, California. They carried with children's needs in all areas of development including: Secretary Sarah Sabala, Assistant Warden of Programs them a precious cargo destined to be distributed to the educational, emotional, social, health, nutritional, Dan Meyer, and Disruptive Group Lieutenant Joe Over the course of last summer, the school purchased preschool children from the McFarland area located physical, and mental health. Rodriguez. the oak wood and the maintenance department went Jim Mize and Alex Montoya survey the new Kiser in Kern County. to work. The building was done by the inmate work Elementary Library shelves and furniture. 16 | GEOworld U.S. CORRECTIONS INTERNATIONAL GEO CARE COMMUNITY OUTREACH GEOworld | 17 SHARING NENMDF Helps Clayton Make Downtown Shine Again LUNA THEATRE MARQUEE. Clayton residents eagerly awaited the unveiling of the Luna Theatre marquee following the Christmas Light Parade December 10th. NENMDF is proud to have contributed to the project. Written by Linda Quintana Back in the day, the Luna Theatre was the focal point of downtown Clayton, the winking neon moon on its marquee beckoning movie- goers to the latest offerings from Hollywood. Then the lights went out in 1994, and although Snow and Smokey getting a thank you from a passenger and her daughter (pushing the chair). the marquee was still used to announce the movie that was Written by Katherine Brodie-Drown (LCCF) people, young and old alike, to horses and mules and approach and pet their faces and even touch their long showing, it did so in darkness. My husband and I take every opportunity to share our watch the amazement and enjoyment in a child's face fuzzy ears! joy of animals with those unable to experience this when the animals respond by lowering their heads On December 10, 009, thanks to bond. We have a lot of horses and mules so we started to allow a pet on that soft nose or ear. Lea County The residents seemed to enjoy the rides even though Clayton Main Street and the local OATH OF OFFICE. NENMDF/New Mexico Training Academy out giving wagon rides and horseback/mule rides for Correctional Facility is very helpful with this event the weather did not cooperate and it was cold and business community—including Class #268 graduated November 19th at the historic Luna A.I.M. (Actively Involved Males), which is an offshoot and donates a large portion of the food, a BBQ pit and windy. There were tons of smiles and even some tears Northeast New Mexico Detention Theatre in downtown Clayton. of Head Start. The first year that we participated in the even the cook for the hamburgers and hotdogs that are from staff and the adult children of the residents that Facility—the Luna marquee lit up end of year celebration we hosted the event and had served for lunch. were there to visit. The children of the residents were again after a months-long repair about 70 people at our home. The next year the event encouraged to ride in the cart or wagon with their project. The refurbished marquee was much larger and was held at a local park, there We have a team of small mules, Snow and Smokey parent and many of them did. One woman was so was unveiled following Clayton's were about 400 people. Then last year, it was again that pull a miniature covered wagon, and a large mule, happy to ride in the cart that she encouraged Freckels annual Christmas Light Parade. held at the park and boasted almost 700 people. All of Freckels, that pulls a cart that was designed and built to "Giddy-up" and took two turns on the cart! I had a our animals got a workout as we gave rides constantly by my husband to carry a wheelchair. We also have passenger in the wagon who insisted that we trot or it The Luna Theatre first opened from 11a.m. to p.m. It is so gratifying to introduce numerous horses and mules that are provided for would take too long to get to town and back! its doors in 1916, and the neon riders. marquee went up in 195. When The healthcare staff, who were excited, positive the theatre received its historical Freckels. We were invited to a convalescent home in nearby and very helpful, stated that the residents would be designation from the State of Seminole, TX and were able to give rides to many talking about this for months. We have been invited to New Mexico and the National of the "youngsters" living in the home. Many of the become regulars and have plans to build a miniature Register of Historic Places in residents are elderly; one lady was 101 years old, stagecoach that will be more easily accessible for the 007, the marquee was included and the wagon and cart rides sparked many tales of residents and still provide a good view of surroundings since "it was considered part their youth. This was such an experience for us as and encourage conversation during the ride. We hope of the fabric of Clayton," says our usual guests are children and their parents. Our to do this several times during the spring and summer Nancy Leighton, former owner of FLOAT. NENMDF's float placed third in the Clayton Christmas mules, Snow, Smokey and Freckels, were on their best when the weather is friendlier. the Luna. She sold the theatre to Light Parade December 10th. behavior and seemed to realize that they had precious Clayton Main Street last year but cargo. Freckels consistently looked behind to make This was such a great experience for my husband still books the weekly films. sure that everybody was ready before moving forward and me. We are looking forward to repeating it and The Main Street organization acquired the theatre "We were very excited to hold our graduation at and Snow and Smokey, who tend to be impatient and are hoping to expand our little play days to the local as part of its downtown revitalization program the Luna Theatre," said Warden Tim Hatch. "It don't like to stand still, had the patience of saints. The Senior Center and the Good Samaritan home. and hopes to schedule a variety of public events made us feel closer to the community, and having little mules did not hesitate to let people in wheelchairs there in addition to the weekend movies. The first the ceremony downtown gave a lot of people a event was a bluegrass concert and the second was chance to see how impressive our graduations Pictures Legend: Right side, top-bottom: The fellow in the tan jacket is the son of the fellow in the the graduation ceremony for NENMDF's sixth are. We got a lot of positive feedback." wheelchair. Mike invited him to ride with his father; Freckels laoding up a cart full of kids; The little mules, Snow and Smokey. The woman if the blue sweater is 101 years old; Smokey getting a hug; Snow training academy on November 19th. letting this little girl feel her long ears. 18 | GEOworld U.S. CORRECTIONS INTERNATIONAL GEO CARE COMMUNITY OUTREACH GEOworld | 19 Reaching Acro ss the Globe Deputy Warden Nathan Allen with a group of Indonesians High Desert Supports our Rising Stars Written by Warden Wanda Wilson In the depths of the High Desert, Deputy Warden Nathan Allen with other members of his team on their way to a remote village in Indonesia. surrounded by mountains and open land at an altitude of ,870 feet lies the awesome and energetic team spirit and talent of our Written by Nicole Allen with Mrs. Cacho and Mrs. Mendoza came up with a Timor. Team members braved traveling to various youth. Upon the arrival of Warden Wanda It does not take much to make an impact in the lives of simple but effective plan. They began walking around locations in small fishing boats over open waters and Wilson to the High Desert, it was clearly people around the world. For most people, the desire with a jar, asking staff to donate whatever they felt even in the back of a dump truck. Three villages were spoken that the focus of our mission in the to help and make a difference in the lives of others comfortable giving with absolutely no pressure. These visited and much needed care was provided. The elders community is to enhance and strengthen is fueled by wanting to bring an end to suffering or women know that a little could go a long way. Even of one of these villages stated that the mission team area residents through involvement and an immediate need. Whatever the reasoning, once though it did not seem like much, the exchange rate was the first westerners that ever visited their area. In support. Desert View MCCF continues to we have set within our hearts the desire to do good, from dollars to pesos would greatly increase whatever another area, the villagers turned out with lanterns and invest resources and services in the area opportunities usually present themselves in amazing was given. After several days, the trio collected flashlights to escort the mission team after they arrived youth. As has always been profoundly ways. Many times, disasters can be the catalyst that over $50 which when converted equaled about which was well after dark. The second week of the trip spoken, "The children are our future." brings us closer together. Though destructive in $16,000 pesos. This sum was donated to ABS CBN, was back on the island of Bali. Again, the team went Our guidance, parenting, leadership and nature, it is amazing what acts of kindness and hope a prominent and very popular TV Network known out to three villages and two orphanages to provide coaching will mold and modify their can sometimes follow their aftermath. The following for their humanitarian work during times of crisis. free medical and dental treatment. Many people were opinion, visions and direction of the path excerpts are the accounts of a couple of staff members With hundreds of thousands affected by the typhoon able to receive the medical and dental care they so they take in making life choices. at the Western Region Detention Facility, San Diego. and for the hundreds that lost their life, hopefully desperately needed. Though the situations are different, these individuals this donation from WRDF staff can go a long way in Desert View MCCF is proud to sponsor were able to impact the lives of people several helping to mend lives. and introduce the "U10 Girls Outlaws" thousands of miles away. (Victorville Youth Soccer League) Indonesia: Traveling outside the United States coached by GEO Correctional Officer Philippines: No one could have predicted the can be a real eye opener. As Deputy Warden Allen Joshua Johnson. For the past fifteen devastation that Typhoon Ondoy would have unleashed discovered, there are many people outside of America years, the Victorville Youth Soccer in September 009. Typhoon Ondoy will be marked who can't even get the most basic forms of care. When League has offered excellence in youth as one of the worse disasters in Philippine history. In an opportunity to go help those far less fortunate and soccer for children 4 ½ to 17 years of its aftermath, several hundred people lost their lives with much greater need than us came, the Deputy age living in the High Desert. During along with hundreds of thousands of people being Warden volunteered. His church was assembling the 009-010 season, the U10 Girls displaced. Many of the Filipino staff members at the a mission's team to go to the islands of Indonesia Outlaws took first place and went Western Region Detention Facility were personally for two weeks to provide medical and dental care, undefeated in a 1-game season. After affected by this typhoon as many still have loved ones spiritual support, and other necessities. After a 0+ deciding to test their skills against other living on the islands. As they tried unsuccessfully hour flight, the members of the team landed on Bali teams, the Outlaws participated in the to contact those that still remained there, there was and were greeted with 90 degree heat and close to played and advanced to the Commissioners Cup held Empire. Six of the ten players were drafted to the Turkey Tournament held in Apple Valley, California in Temecula, California in December 009 where U10 Girls All Star team that went to tournament in a sense of despair and hopelessness. This was when 100% humidity. The first week of the journey began L-R:Sevilla Cacho, Mayumi Mendoza and Lanny in November 009. They won two of the three games they played other First Place teams from the Inland Yucaipa, California in January 010. Miss Lanny Corbett, the Inmate Accounts Clerk, along the next morning with a short flight to the island of Corbett collected the funds to send to the Philippines. 0 | GEOworld U.S. CORRECTIONS INTERNATIONAL GEO CARE COMMUNITY OUTREACH GEOworld | 1 CTDF Goes PINK And the BIGGEST LOSER for a Cause Written by Jennifer Warren When GEO announced the 010 Health and Wellness Program "Mission Slim-Possible" Guadalupe County Correctional Facility (GCCF) decided to get a running start on slimming down. In October GCCF held its own "The Biggest Loser" contest. The contest was started by Virgilio Estupinan, Ben Rael and Tomas Archuleta. The contest was from November to December 18, 009. The winner was announced that evening at the annual Christmas party. With an entry fee of $50.00 and a final prize of $700.00 to motivate them, several co-workers united to get healthier and lose weight. There were many positives that came out of the contest. Co-workers really united and supported each On October 30th, 2009 instead of dressing up for Halloween the staff at CTDF went pink. other not in just losing weight but in day to day life. They supported each other by eating healthier lunches together, ate less junk food, Rivers Correctional Institution called all women together to recognize Breast Cancer Awareness Month with an insightful and informative Lunch & Learn with exercised, and weighed in each week. Results Harriett Byrum (cancer survivor), Jeanne Keel, Amy Gillus, Pamela Jackson and Marta Miner kicked off a 2 mile walk with the Rivers staff. Written by Raquel were achieved in appearances, overall well being, Gamez work performances, and attendance. To further In the past year, several motivate, compliments were freely and sincerely given. of our staff members have been diagnosed with breast cancer, Extreme Makeover Here are the results: Tudy Jim, 8 pounds; Sonia or someone in their Mireles, 10 pounds; Frances Gerhardt, 16 pounds; family has been the Rebecca Chavez, 5 pounds; Tessa Salas, 5 victim of breast cancer. pounds; Daniel Burguete, pounds; and our In support of the staff, Biggest Loser Virgilio Estupinan, 48 pounds!! and other victims GCCF Slimmed down a total of 7 pounds in of breast cancer, Written by Mike Smith just 7 weeks!! Great job everyone! the Central Texas This is the story of the Cowan-Brown family, a family her friend while being restricted to the upstairs of Detention Facility of six who resides in Kokomo, Indiana. On Wednesday her family's deteriorating home. ABC's "Extreme (CTDF) staff took morning October 1, 009 "Extreme Makeover" star Makeover Home Edition" building Kori and her advantage of October as Ty Pennington surprised the Cowan-Brown family by family's new home, will allow not only Kori to Breast Cancer Awareness Month. In recognition telling them that ABC was going to build them a new fight her own disease, but continue to raise money Virgilio Estupinan, Winner of the Biggest Loser. of Breast Cancer Awareness Month the ladies in home. to fight cancer as well. Aaron & Lisa Williams the facility all wore pink t-shirts and the male staff members all wore pink ribbon lapel pins. ABC selected the family because 1 year-old daughter New Castle Correctional Facility's own Lisa the benefit auction as Aaron auctioned off ribbons and Kori has a congenital blood disease affecting her Williams, Re-Entry Specialist, and her husband Aaron pillows made by Kori and volunteer children. With the Breast Cancer is on the rise all over the world and immune system. Kori has developed polyps in her Williams, own Aaron's Auction Team. Both Lisa and help of celebrities David Cook (American Idol) and no one knows why. We want to make all our staff nasal cavity and behind her eyes. Kori has endured 17 her husband were a part of the Extreme Makeover Xzibit (Pimp My Ride), over $1,000 was raised for aware and encourage self breast examination operations as a result of these painful growths, which team. In addition to helping with the building of the family and $5,000 raised for the American Cancer which will help find, if not all, at least some of must be surgically removed. Doctors felt the polyps a new home, Lisa and her husband held a benefit Society. the lumps or tumors. We also want to encourage were the result of environmental issues facing the auction for the family to assist in raising money to our men folk to be aware that breast cancer is family's home, including an extreme mold infestation. help Kori's fight against cancer and offset some of For Lisa, her husband Aaron and their children , Beau not only a woman thing; breast cancer in men One of Kori's brothers Andy has also fallen ill and the family's medical expenses. Lisa said she and her (15) and Heidi (11) to see what they had been a part is also on the rise. Routine mammograms can has gone to live with his biological father-tearing the husband jumped at the chance to be involved with this of and experience a community coming together has be lifesavers. Of course GEO health coverage close-knit family apart. incredible opportunity. "When Aaron and I agreed to made their family appreciate each other more and be encourages our employees to get their yearly help this amazing family, we had no idea what a gift it thankful for their health, what they have and can give. mammogram. Prevention is the best way to fight Despite the daily struggles Kori faced, she did not would be for our own family." Lisa says, "this was a perfect example where giving IS this terrible disease. let her disease slow her down. During one of Kori's receiving. We went into this to help the Cowan-Brown frequent trips to Riley Hospital for Children, Kori was Lisa, her husband, and children were involved from family and walked away with so much more!" inspired by a little girl with whom she shared a room day one starting with the Braveheart March. This who had cancer. To this day, this little girl remains was when all the volunteers were seen walking down Male employees who wore one of Kori's best friends. Kori has raised more than the street in the blue "Extreme Makeover" shirts and the pink ribbon. $5,000 for the American Cancer Society in honor of white hard hats. Their participation continued with (pictured right) | GEOworld U.S. CORRECTIONS INTERNATIONAL GEO CARE COMMUNITY OUTREACH GEOworld | Aussie Outback Programs Department Excell Incarceration At Kutama Sinthumule Correctional Centre L-R: AD Programs, Ishmael Khodobo, the MEC for Art, Sport and Culture, Mrs. Joyce Mashamba and the Prison Director Mr. Watson Tshivhase 2010 FIFA Legacy Media Launch Written by Maria Buckley Feel like travelling around outback Australia in a l984 It was handed over to a team of four inmates for panel Written by Sandra Harding station wagon with three workmates. beating, spray painting, outfitting and the installation The Kutama Sinthumule Correctional Centre was the of a reconditioned engine. sole benefactor of the provincial Department of Sport, Sounds fun? Arts and Culture's 010 Federation International of It is even better when you are with 46 other four- The team of Michael Rumble, Brett Hunt, John Philpot Football Association (FIFA) Legacy Launch. wheeled "dinosaurs" and their outlandish crews. and Bruno Malacco, selected by ballot from more than 0 GEO volunteers, then took over. The initial launch, conducted on 1 July 009, It's even better when you are raising money and was followed up by a visit of a delegation from the awareness for Cystic Fibrosis. A few training runs and they were ready. Department on 8 October 009. Four GEO colleagues, three from Junee and the other After 10 memorable days, 4000 kilometres and nine The proceedings was attended by the MEC for from head office, recently enjoyed the many high and nights of sleeping under the stars they finished and Sport, Arts and Culture, Mrs. Joyce Mashamba, the occasional lows of the Australian outback due to the had raised more than $8000 for research into Cystic Executive Mayor of the Vhembe District Municipality, support of GEO, support sponsors and the skills of Fibrosis, the most common genetic disease suffered Cllr. Mdaka, the Mayor of the Makhado Municipality, four inmates. by children in Australia. Cllr. Luruli, the Head of the Department of Sport, Arts and Culture, Mr. Mulaudzi, the General Manager of In the cleverly named "In-car-ceration" they beat The highlights? Cultural Affairs, Mr. Mabaleni, other senior officials home half the fleet in the Great Escape, a charity "Our fellow competitors and the people we met along from the Department of Sport, Arts and Culture of the motoring rally, which travels picturesque, unique and the way, " according to Bruno Malacco. Limpopo province and a number of journalists. challenging outback roads and river crossings in cars that must be more than 0 years old! "Some town only had 00 residents so when we Mrs. Mashamba said that the announcement of South arrived everyone came to see us and chat." Africa's winning bid to host the 010 FIFA World Cup All 4WD's are banned just to add to the fun. Soccer Tournament was one of the highlights of the The lowlights? L - R: Ms. N.L. Mosterd (Metro College); Mr. N.W. Tshivhase (Prison Director, KSCC); Prof. T. Tshivhase Pendla (Dean, Education University of Venda); Mrs. country's young democracy and that the government The GEO team began hunting for an appropriate "The dust, the dust, the dust. The red dust got into Guduvheni (Principal of a school); Dr. Sadiki (University of Venda) realized the power, unity and opportunity that sports car early last year and a dilapidated 5-year old everything. You were covered in it," he said. and particularly soccer had brought to the nation. Commodore wagon was discovered via eBay 500 kilometres away and arrived at Junee to numerous She commended the vision of management and staff at raised eyebrows. Written by Sandra Harding the facility to introduce sporting activities for offenders The Kutama Sinthumule Correctional Centre takes Since 00 more than 7000 certificates were issued Five offenders successfully completed diploma as this proved to have made a positive contribution to pride in the achievements reached since 00 to offenders who passed their vocational training, courses in Human Resource Management, Business the peaceful and structured co-existence of offenders regarding program participation and the eradicating almost 500 offenders successfully completed Grade Management, Public Administration, Small Business and staff at the facility. of illiteracy amongst the offender population. 1 and 10 offenders passed their N6 Engineering Management and Marketing Management. and Business Studies. Prison Director Watson Tshivhase said that sport has a During 00 the facility admitted a total of 156 Two offenders completed their degrees and diplomas positive influence on the offenders and he thanked the illiterate offenders. Of those 1 are now literate. On 9 October 009 another graduation took place. in respectively Development Studies and Bachelor Department for the visible and significant contribution A total of 19 offenders were rewarded for their of Administration courses. that they had so kindly bestowed upon the facility. He The average pass rate for Special Education for 008 commitment and dedication towards their studies. ensured everyone present that the equipment received was 75% and 87% for the first quarter of 009. Merit certificates were awarded to three offenders is being utilized fully for the intended purpose. Seven offenders successfully completed the for respectively obtaining distinctions in Political The Basic and Advance Computer courses had a International Computer Driver's License (ICDL) Science, Sociology and Logistics. The sport equipment to the value of fifty thousand 100% pass rate while the International Computer course while two offenders were issued certificates rand included amongst others soccer boots, linesmen Drivers License as well as the Advanced ICDL also after completing Managing the Employment Process flags, nets and soccer kit for the three prisons boasts with a 100% pass rate. and Christian Counseling courses, respectively. comprising of shirts, shorts, socks and goalkeeper outfits. Referee kits as well as trophies and medals were also received. 4 | GEOworld U.S. CORRECTIONS INTERNATIONAL GEO CARE COMMUNITY OUTREACH GEOworld | 5 A Friend in Who Let the DOGS Out? Need Written by Regina Mildenhall It is said that "many hands make light work" and this has been the case at the home of Correctional Officer Jason Fulford, where a number of working bees have been held to prepare his property for General Manager Troy Ittensohn & Industry renovation work. Manager Ian Riley working up a sweat! Late last year, Jason was involved in a road home. Work has included demolishing accident which left him seriously injured walls and concrete paths, removing floor and in need of intensive care. After coverings and clearing the site of the months of treatment and rehabilitation resultant debris in order for the builders to programs, Jason was able to leave hospital, come in and commence the much needed but his injuries left him wheelchair bound. alterations and refurbishment. As would be the case in most homes, extensive alterations were needed to To further support his road to recovery, facilitate wheelchair access, both inside colleagues have also organised fundraising and out. events to help ease the financial burden on Jason and his family. Everyone at Fulham Over the last few months, fellow officers Correctional Centre wishes Jason well and Senior Management Team members and looks forward to his eventual return have taken part in working bees at Jason's to work. Pups in Prison at the Beach. Pups enjoying a day out at the local beach with prisoner dog handlers Health Promotion Nurse Kaye Stephens administering a Hepatitis B vaccination to a staff member. Written by Jeremy Parker & Regina Mildenhall Troy Ittensohn, commented that being involved in the Fulham's four-legged inmates are described as 'model The four special inmates that arrived at Fulham Correctional Centre in May 009 are now down to three in number with one being released on sick program is 'an example of what a correctional facility can do for the community.' He added that for the prisoners, 'This is a living thing they are responsible prisoners' and will surely be missed after they serve their term and are released in September. Proactive Health Promotion leave. Unfortunately "Fever," one of the female pups, for and having something to care for gives them a developed a medical condition that prevented her from sense of accountability.' Assistance Dog trainee "Friday" Written by Kellie Huxford & Regina Mildenhall continuing in the Assistance Dogs Australia 'Pups in showing off his skills. Both staff and prisoners at Fulham Correctional Centre benefit Prisons' program. All ended well for Fever though as The dogs have been exposed to community settings, from the medical centre's dedicated Health Promotion Nurse Many hands make light work - a team effort. she was adopted by a staff member. including shopping centres and the local beach, to who vigorously promotes a proactive approach to health and desensitize them to community life. They interact wellbeing. The remaining black Labrador pups, named "Faren," "Friday" and "Farley" are now half way through their 16 month sentence and are progressing well, having with other prisoners and staff at Fulham and go virtually everywhere the dog handlers go, which includes attending programs and employment. It is Registered Nurse Kaye Stephens has been kept very busy since her appointment to the position, coordinating a number of new A Day's Difference achieved all their training milestones to date. hoped that the three pups, once appropriately trained, health initiatives at the Centre. The foremost in recent times was Written by Regina Mildenhall site of debris, prepared the soil and planted will all become Assistance Dogs and work alongside the introduction of the H1N1 (Swine Flu) vaccine for all staff, The local branch of the RSPCA provides native species which would survive the The prisoner dog handlers have reported great people who are in wheelchairs to assist them with volunteers and prisoners who choose to be immunized against a a much-needed service "for all creatures tough conditions. The grounds were also enjoyment from the program and it being a "privilege" everyday living tasks, such as opening doors, picking future pandemic. great and small" and so it was without mulched to protect the plants from the to work with the dogs. Fulham's General Manager, up the telephone and turning on light switches. hesitation that, following a call for coming hot summer months. Prisoners Aside from the extremely busy task of actually dosing each individual assistance from its manager, the Nalu from Fulham Correctional Centre's with the vaccine, Kaye has provided many hours of education both GraduationDay Community Work Crew were dispatched engineering workshops also got involved Written by Scott Hamlett individually and in groups about safe-guarding yourself, your family and for a day's work to lend a helping hand. in the assignment and manufactured water On Tuesday 8 December 009, the second pre- the wider community from the debilitating effects of influenza. In doing bowls for the pets using off cuts of recycled service graduation of Correctional Services so, Kaye has successfully raised the level of awareness amongst staff and Many local businesses were also involved metal from another project. Officers for 009 was held at Arthur Gorrie prisoners, which has had a positive affect all round on the preparedness in the project and donated plants, mulch Correctional Centre. Thirteen new recruits of the facility. and the use of specialist equipment to The collaborative community spirit proved successfully completed the six week training landscape the grounds. The Nalu crew once again what a difference a day can course and ten new officers successfully The Health Promotion Nurse's role also encompasses the overseeing of provided the manpower and cleared the make! completed a bridging program. Hepatitis B and Influenza immunization for all prisoners and staff, and more recently the implementation of the Quit Smoking Program for those The new recruits marched proudly in formation who need help to 'kick' the habit. The program involves several groups in front of family and friends. Greg Howden, of prisoners moving through a sequence of stages. Each stage involves General Manager congratulated the new recruits the development of new skills and strategies for moving forward without for their dedication to the program and for a reliance on smoking and encourages prisoners to make better choices choosing a career in corrections. The General for their health. Manager also presented certificates of completion including special awards to CSO Darren Successful health promotion in a prison environment takes a great deal of Czapracki who received the Dux Award and consistency and a dedication to improving health outcomes for prisoners. CSO Andrew Rocks who received the Marksman The implementation of the Health Promotion Nurse at Fulham Correctional Award. Following the ceremony, the new recruits Correctional Supervisor Esther Dekkers Centre has been very beneficial and could be used as a model for similar and their families joined in an afternoon tea with with "Friday" and students from a local outcomes at other prison locations. AGCC management and staff. primary school. Newly landscaped grounds at the RSPCA Animal Shelter. 6 | GEOworld U.S. CORRECTIONS INTERNATIONAL GEO CARE COMMUNITY OUTREACH GEOworld | 7 Plant Greening A Special Relationship Speedy Recovery a Tree Day the Community Written by Ian Needham & Regina Mildenhall Young patients in the children's ward at the local hospital will be on track for a 'speedy' recovery, if Written by Scott Hamlett a donation from Fulham Correctional Centre is any GEO Arthur Gorrie Correctional Centre has guide. established a partnership with Habitat Brisbane. Habitat Birsbane is a Brisbane City Council initiative A hand-made yellow speedster, complete with running which consists of 16 volunteer bush care groups boards and timber tray, now takes pride of place in the throughout the Birsbane region that restore local bush play area of the children's ward. The toy car is able to care sites, parks, waterways, and creeks. be driven around by young patients, with pedal power from young legs providing the impetus. General Manager Greg Howden noted that the unique partnership between GEO Arthur Gorrie and Habitat Construction of the car was taken up by a group of Brisbane provided many benefits for the Brisbane prisoners at Fulham Correctional Centre, when the community, Brisbane City Council, and for prisoners. group was made aware of Fulham's long term support Some of these benefits include: for the children's ward at the hospital. The group decided to construct the vehicle as part of their work Fulham Correctional Centre Health Services 1. Access to a greater range of native grasses for the in the woodwork and engineering programs run at the Manager Jan Te Maru with a very happy patient Habitat groups. This is achieved by Habitat Brisbane who can't wait to take the speed car out for a spin! Centre. supplying locally native grass seeds collected from Children from the school pictured with Arthur the South side of Brisbane for propagation by Gorrie Correctional Centre's General Manager Fulham Correctional Centre General Manager Troy prisoners. The rare native grass plants are extremely The hospital is one of many beneficiaries of difficult to obtain. Little girl helps make things green. Greg Howden and principal Michael Brett. Ittensohn, Health Services Manager Jan Te Maru and Industry Manager Ian Riley presented the car at a Fulham Correctional Centre's ongoing support and . The range of grasses benefits the fauna that uses commitment to the local community. Initially, over 1500 seedlings were propagated and Written by Scott Hamlett recent Board meeting. our bushland and waterway corridors. These grasses prisoners were given the responsibility to care and As part of GEO Arthur Gorrie Correctional Centre's provide a wider range of food sources and better nurture the plants until they were ready to be donated social responsibility strategy, AGCC has established a habitat value for a range of wildlife including birds, back to Habitat Birsbane for distribution and planting relationship with Goodna Special School. The purpose Young girl looks at all the trees that were planted. marsupials and reptiles. . As part of GEO Arthur Gorrie's commitment to back into local bush care groups at Wolston Creek of the relationship is to build community confidence in Prisoners Donate Handmade Christmas Toys Bushland Reserve, River hills; Kev Hooper Park, corrections through positive community engagement, being environmentally responsible, this partnership Inala; Rikki Bailey Park, Oxley; Nosworthy Park, provide prisoners with an opportunity to give back to promotes awareness and education to staff, prisoners, Written by Suzi Parkinson Corinda and many others sites in the South region of the community in a positive and meaningful way, and and the wider community. Getting up at eight o'clock on a Saturday morning Council. to provide prisoners with new skills which will assist 4. Prisoners are involved in and develop appreciation is definitely not something many people enjoy their employability opportunities upon release. of the benefits of giving back to the community. doing, but when it comes to doing something for the On Monday 7 December 009, Greg Howden Prisoners also gain a new range of skills. environment, AGCC has a number of enthusiastic staff presented over 1000 rare native plants to Habitat On Thursday 10 December 009, GEO - Arthur and their family members who are more than willing Brisbane representative, Rob Rollison. Mr Howden Gorrie Correctional Centre General Manager, Greg The environmental project commenced in September to make an exception. said "Given the success of this initiative, we are Howden, attended Goodna Special School to present 009. A representative from Habitat Birsbane attended 15 multi purpose built trolleys to Principal, Michael looking at expanding the program to include the the centre and conducted seed propagation workshops Brett. The trolleys have been specially engineered and On Saturday, 14 November 009, a large contingent propagation of native trees and shrubs, giving to prisoners. The prisoners constructed small shade constructed by prisoners at Arthur Gorrie Correctional of Arthur Gorrie Correctional Center staff and family prisoners valuable experience for possible future houses in the prison industries and Habitat Brisbane Centre while under the supervision of staff trade employment in the nursery industry and providing members gathered at the Wolston Creek bushcare site provided the seedling and other materials. instructors. bush care groups with a good range of suitable native to do their bit for the environment by participating in plants." a Plant a Tree day. The trolleys have been colourfully decorated with Indigenous art by Indigenous prisoners. In addition The event was arranged in partnership with the to the trolleys, Mr. Howden also presented the Brisbane City Council initiative to plant million Goodna Special School with a 1 month sponsorship trees throughout Brisbane by 01. In a fantastic effort, 880 trees were planted in just over two hours. "Bug Blitz" Pet Therapy Program. The program will include a volunteer handler and a specially trained dog that will Correctional Officers, Admin Staff, Senior Managers and even the General Manager worked side by side Poles attend the Goodna Special School once per week for a 1 month period. Trade Instructor Jacobus Havenga with one of the wooden toys donated to Inala Child Safety. to make the event a great success. A number of staff also brought along their children and there were eager Written by Regina Mildenhall Mr. Brett said, "Early in 009, Arthur Gorrie participants as young as three donning their gardening Locals and visitors alike might approached us about forming a relationship and we agreed because it's a mutually beneficial arrangement. Written by Scott Hamlett instructor staff. The toys were donated by the GEO gloves and learning about environmental awareness. be surprised to see a number of For the prisoners it's about them being able to do some The GEO Arthur Gorrie Correctional Centre operates Arthur Gorrie prisoners to the Inala Child Safety Unit carved and brightly painted poles work that is appreciated by the community, and we an industries program that provides prisoners with on 16 December 009. A Child Safety representative at various sites in the district, Very positive feedback definitely appreciate the work they do for us. We had the opportunity to use their time constructively while advised that they were very thankful for the donation not unlike the totem poles which was received from staff a couple of security guards with drug detection dogs in custody and to gain new skills in cabinetry and and would happily accept the toys and distribute to symbolize the family and historical and family members that come earlier this year, and the students really enjoyed metalwork. the less fortunate children in the local area. The Child relationships of some Native North attended the event and that." Mr. Brett said the program would especially Safety representative noted that the donation of the American peoples. everyone involved felt a benefit autistic students, who were calmed by the The Industries program, supervised by Trade instructor toys will be distributed just in time for Christmas. sense of pride with what presence of dogs. "It's fantastic that they've sponsored Jacobus Havenga also teaches prisoners to make The colorful poles, depicting a range of symbols, had been achieved. The this program for us," he said. the most of materials they have by reusing offcuts General Manager Greg Howden said "Christmas is a are a result of the work by students at local schools success of the event has and recycled materials. Over the past six months, time for giving and to remember those in need. The taking part in the Bug Blitz Program, a unique outdoor In regards to the trolleys, Mr. Brett stated, "These prisoners involved in the industries program have donation of these toys will hopefully bring some led to the organisation environmental education program led by scientists trolleys will be a welcome addition for the start of learnt how to use wood surplus and recycled materials festive cheer to some of the many less fortunate of another tree planting and educators. The students created the designs for school next term." to design and construct wooden toys. Some of the children in our local community." Mr. Howden added day in February 010. the poles and then prisoners at Fulham Correctional toys include model replica WW1 planes (red baron), that he wished to continue to build on the newly Centre carved the intricate shapes, in readiness for the Mr. Howden stated, "The trolleys and pet therapy boats, dinosaurs, cars, and picture frames. formed relationship between GEO Arthur Gorrie and students to paint them. The poles take pride of place program sponsorship is a Christmas gift to Goodna the Inala Child Safety Unit in 010. About to pound in the in the school grounds and are a constant source of support stake with a Special School from GEO Arthur Gorrie staff and The toys were designed, constructed, and painted inspiration to the students. nervous holder. Poles painted by students. prisoners." by prisoners under the supervision of qualified trade 8 | GEOworld U.S. CORRECTIONS INTERNATIONAL GEO CARE COMMUNITY OUTREACH GEOworld | 9 GEO Care Welco mes CRCC How Stress Affects Your Memory The Relationship Between Short- term Anxiety & Brain Functioning Written by Laurie Pawlik-Kienlen Maybe you're forgetful during periods of high stress, or maybe your brain "freezes." Or, perhaps taking a test causes you to blank on everything you've learned. Maybe you're at your worst during a job interview (when you want to be at your best). When you're stressed out, the anxiety and stress hormones affect your brain functioning and communication skills. Impaired thinking ability and learning skills are common during stressful moments. Research shows that stress impairs brain functioning, which leads to poor learning skills and memory loss. Scientists have long known that long-term stress impairs brain cell communication, but they're just now learning that even short-term stress – such as a few hours of anxiety – can negatively affect cognitive skills. How Short-term Stress Affects Memory Cortisol is a stress hormone that circulates through your body when you're stressed or anxious. Researchers at the University of California found that there's another stress hormone called corticotopin that disrupts how our brains collect and store memories. "Stress is a constant in our lives and cannot be avoided," said Dr. Tallie Z. Baram, the Danette Shepard Chair in Neurological Sciences in the University of California (Irvine) School of Medicine. "Our findings can play an important role in the current development of drugs that might prevent these undesirable effects and offer insights into why some people are forgetful or have difficulty retaining information during stressful situations." How Long-term Stress Affects Memory The stress hormone cortisol plays a big role in long- Group of GEO Care term stress. Doctors at the Douglas Hospital Research employees eating. Center found that people who have continuously high levels of cortisol perform poorly on memory tests. Their cognitive functioning – such as learning and memory skills – were impaired when they were exposed to stress over a period of three to six years. "This study clearly shows the negative effects of long- term stress," says Sonia J. Lupien, PhD, lead author and director of the Laboratory of Stress Research at the Douglas. "This explains why some older adults show poor brain function while others perform very well." CRCC employees Though long-term stress impairs learning, memory, holding GEOworlds! and other cognitive skills, there are ways to manage the effects of stress. You may not be able to feel the stress hormone cortisol racing through your veins, but you know when you're stressed. And you know what relieves your anxiety and tension. Stress relief is different for everyone – massage, exercise, bubble baths, yoga, walking the dog – but Written by Barbara Kurts one thing is the same: we all need to deal with it Approximately 00 attended the luncheon as well relationship with GEO Care. These are busy and GEO Care sponsored a barbeque luncheon with all successfully. Stress damages not only our brain as the breakfast. GEO Care distributed GEOworld exciting times and I know the CRCC staff is up to the fixings on Thursday, October 1, 009, and a functioning, but our health as well. magazines and a GEO Care lunch cooler to employees. the challenge." breakfast on Friday, October , 009, to welcome The weather was beautiful for Thursday's luncheon our newest team members and our SC Department of We may never get rid of long or short-term stress, but and table and chairs were set up outside for the event. CRCC manages 74 beds housing medical and Mental Health partners located in Columbia, South we can counteract its effects. Eldon Wyatt, Facility Administrator, said, "Everyone mental health residents. "GEO Care is excited to Carolina. October 1 marked the acquisition of Just CRCC employees eating seemed to enjoy the luncheon and breakfast the welcome CRCC staff and customers into the GEO http://cognitive-psychology.suite101.com/article.cfm/ Care, Inc., Columbia Regional Care Center, by GEO breakfast. following morning. The events were another nice family," said George Gintoli, Vice President of how_stress_affects_your_memory#ixzz0eh7AVkaX Care, Inc. touch helping with the transition as we begin our new Administrative Operations. 0 | GEOworld U.S. CORRECTIONS INTERNATIONAL GEO CARE COMMUNITY OUTREACH GEOworld | 1 Florida Civil Commitment Center Responds to DeS oto County GEO Staff provide food to Valerie Gilchrist of the DeSoto County Homeless Coalition. Tim Budz, Facility Administrator, presents $500 check to Mac Martin from the Salvation Army as TST Donation given to the Abused Women's Charity. Ashley Green, Lavon Cardenas, Samantha Rhymes and Charles Devine present toys donated by FCCC Nick Peragine, Fire Safety Manager Kevin Edwards, Payroll Clerk Ashley Green, TST Lawrence Davis staff to Sister Ann DeNicolo, B.V.M. of Catholic Charities in Arcadia. and Custody Technician Paul Salone look on. TCFTC'sUnsung Hero Bob Quam and Bob Quam & Madge Mclean Madge Mclean Toys for Tots Written by Enza Abbate The scenario….on December 8, 009, after leaving individuals on a regular basis in the course of our daily work and heading down SR714 and I95, Admission duties within our facilities and may never know what and Discharge Coordinator Madge Mclean drove by actions they have done to save and make life better for a vehicle where she saw a man kneeling over what another. On December 8th, TCFTC was proud to hear appeared to be a child. After passing the vehicle, she that one of their own engaged in such an incredible act thought that position was not normal and decided to which resulted in a life being saved. check to see if everything was ok. Ms. Mclean ran out of her car to find an unconscious and not breathing Ms. Mclean, thinking only of the life she was small frame woman about age 5. Her husband was attempting to preserve, worked on providing CPR frantic while on the phone with 911. Ms. Mclean on the young woman until relief arrived to ensure told the man to continue speaking to 911 while she the highest chance of the woman's survival in this performed CPR. After checking level of consciousness desperate situation. The woman was transported to and airway breathing and circulation, she realized the a local hospital and we received word that as of the young woman was not breathing and with no pulse. writing of this article, the woman was recovering very Ms. Mclean started performing CPR and continued well. Oftentimes we never hear of situations where for approximately 1 minutes until the Martin County someone's actions made a difference in someone Written by Daisy Baez EMT arrived. Apparently this young woman had taken else's life, or we too often hear where situations did In the spirit of giving and the holiday season, South distributes those toys as Christmas gifts to needy children too much medication. not turn out so well. Ms. Mclean's action is just one Florida Evaluation and Treatment Center (SFETC) in the community in which the campaign is conducted. example of several where members of the GEO Care employees participated in the Marine Corp Toys Hospital employees conducted a hospital-wide From time to time we come face to face with family have acted with honor and integrity and made a for Tots program. Marine Toys for Tots Foundation toy drive and on Friday, December 11, 009 and individuals who, because of their actions, are hailed real difference in the world we live in. is a not-for-profit organization founded in 1991 presented the toys to representatives of the Toys for as unsung heroes. Many of us have contact with these and dedicated to collecting unwrapped toys during Tots program. October, November and December each year, and The Corner Office 32 | GEOworld Achieve More. March 10—Lunch and Learn Written by Wayne Calabrese Microsoft Outlook: Managing Meetings can help... March 17—Corporate Class Microsoft Excel: IF Functions, Time Calculations and Lookup Functions March 24—Lunch and Learn Kronos Workforce Scheduler: Open Shifts and PTO April 7—Lunch and Learn O Microsoft Word: Managing Existing Tables April 14—Corporate Class Microsoft PowerPoint: Inserting a Table, Slide Our company provides services Master, Setting Show Timings and Package for CD Comprehensive Quality Assurance to government agencies here in Programs were developed to meet April 21—Lunch and Learn the United States and throughout the needs of service organizations GEOtrack: Visitor Tracking the world. As such, we operate as well as those involved in May 5—Lunch and Learn in a highly regulated industry. manufactured goods. Every aspect Microsoft Excel: Creating Charts Our services must meet all of the of a company's service requirements May 12—Corporate Class requirements contained in our underwent rigorous process analysis Microsoft Word: Creating Tables, Working with Charts, Custom Headers and Footers and Setting agency contracts, but those same in an effort to ensure compliance Page Margins contracts incorporate by reference with all contractual, legal and May 19—Lunch and Learn many general and industry-specific regulatory performance obligations. Microsoft Outlook: Using the Rule Wizard and laws, codes and regulations. And Universities and the seminar Creating Folders those laws, codes and regulations industry met the growing demand June 2—Lunch and Learn are subject to change at any for compliance professionals by Microsoft PowerPoint— Using Animations time, requiring a high degree of introducing demanding degrees, June 9—Corporate Class vigilance by us to ensure continued courses and training programs. Microsoft Project 2007 compliance with our contract Much of the spectacular increase in June 16—Lunch and Learn obligations. American productivity over the past Microsoft Word— Headers and Footers 20 years can be attributed to the Wayne H. Calabrese Most of us by now are familiar with implementation of effective Quality Vice Chairman of the Board the concepts of Quality Assurance Assurance programs throughout the and President If you have missed a previous GEOtraining Lunch and Learn, you can view recorded sessions on GEO's Webex site: and Quality Control. Begun in the manufacturing and service sectors. contracted responsibilities and Thegeogroupinc.webex.com mid-1940's (primarily in Japan), the obligations in a cycle of continuous You will need internet access. Type thegeogroupinc.webex.com in the address bar. concepts initially were developed H i g h l y r e g u l a t e d b u s i n e s s monitoring, review and improvement. Click Recorded Session on the left menu panel. (All sessions will be listed.) and implemented to eliminate flaws environments require demanding in manufactured goods by focusing and rigorous compliance programs. Of course, no system of quality intensely on the individual steps in In particular, companies that provide assurance can ever guarantee any given manufacturing process contracted services to government that complex human systems of in a manner intended to result in a g e n c i e s m u s t d e v e l o p a n d performance will not occasionally a self-regulating and continuing implement comprehensive quality fall short of our zero tolerance process of quality improvement assurance programs and compliance for error. It remains necessary for and assurance. Many companies tools that ensure the public's work each of us in our daily tasks to ask throughout the last quarter of is done in strict accordance with all ourselves again and again, "Have the 20th century distinguished contract requirements and agency I done this correctly?" To our themselves in the area of Quality expectations. As reflected in the compliance professionals who ask Assurance by seeking and receiving pages of this issue of GEOworld, this question of themselves and of the "Deming Award," the "Babcock GEO has developed a world-class their colleagues each and every day, Award," "Six Sigma certification," compliance group that seeks to we salute you for your efforts and "ISO 9000," etc. ensure adherence to all of our for your results. GEO WELCOMES Columbia Regional Care Center