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With the 2014-15 softball season approaching, we will be doing a "Getting To Know" series leading up to Opening Day to introduce the student-athletes to Husky fans. The series will begin with senior Kelli Suguro.
Washington head softball coach Heather Tarr announced today that six student-athletes have signed National Letters of Intent to attend the University of Washington beginning in the fall of 2015 with eligibility to play in the 2016 softball season.
Six individuals and two NCAA champion teams officially took their place in the Husky Hall of Fame during induction ceremonies Thursday night at Alaska Airlines Arena.
The 2009 University of Washington softball team will be inducted into the 2014 Husky Hall of Fame class Thursday, Oct. 23, 2014 inside Alaska Airlines Arena. Since its inception in 1979, the Husky Hall of Fame has welcomed 203 members to its prestigious ranks.
The University of Washington softball team swept its fall softball doubleheader Thursday at Husky Softball Stadium, defeating Northwest University by 21-0 and 18-1 scores. Fourteen different Huskies collected hits and the team used five pitchers in the pair of wins.
The Washington softball team opened its fall season this weekend in the Husky Fall Classic, picking up five wins and outscoring opponents 62-1.
The 2015 Washington softball team gets its first taste of game action this weekend as the team hosts the Husky Fall Classic at Husky Softball Stadium on October 10-12. Washington enters the new season on the heels of making its 10th straight appearance in the NCAA Tournament under the leadership of head coach Heather Tarr.
Washington head softball coach Heather Tarr has announced the 2015 schedule, featuring 18 home contests as well as a tournament hosted at Husky Softball Stadium. Last season, the Huskies made their 10th straight appearance in the NCAA Tournament under the leadership of Tarr and will look to continue that success this season, which welcomes nine newcomers to the team.
SEATTLE - University of Washington head softball coach Heather Tarr announced that the UW softball program will conduct an open tryout session on Wednesday, Sept. 24. The session will take place at Husky Softball Stadium beginning at 3:00 p.m.
Washington head softball coach Heather Tarr has announced the 2015 Husky Fall Classic dates. Washington and Seattle University will joint host this year's event and all Husky games will be played at Husky Softball Stadium. Washington will play five games against five different opponents Friday, Oct. 10, Saturday, Oct. 11 and Sunday, Oct. 12.
The National Fastpitch Coaches Association invites you to join us in Seattle, Wash. for "Winning Strategies for Game-Day coaching" on October 3-4, 2014, at Husky Softball Stadium.
Looking for some summertime softball? You can get your fill of the National Pro Fastpitch championship series this week as the NPF will provide live audio and/or video of every game.


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These are the top ten world leaders, ranked by population size.
Hu Jintao - President of the People's Republic of China
Pratibha Patil – President of India
Barack Obama – President of the United States of America
Susilo Bambang Yudhoyono - President of Indonesia
Dilma Vana Rousseff – President of Brazil
Asif Ali Zardari - President of the Islamic Republic of Pakistan
Goodluck Jonathan – President of Nigeria
Shekh Hasina – Honourable Prime Minister of Bangladesh
Dmitry Medvedev – President of Russia
Yoshihiko Noda – Prime Minister of Japan
I pray for these men and women — that God gives them wisdom and compassion for their people.
I hope that for all 225 leaders of the world.

subset: commoncrawl


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The challenge was tossed down: Stretch your imagination! Choose some object, walk around the house with it, then put it to work in a way you've never seen done before.
With very limited time this weekend, I wracked my brain for some simple but effective twist on the everyday objects around me. Inspiration suddenly struck!
Everyone has silverware and kitchen utensils. How could I use these everyday object and see them in a new way?
And during this season, pumpkins are in abundant supply....
My goal was to combine these items in a funky new way...
Yes...yes.... it's taking shape. What do we have here?
Oh, now if that doesn't make you laugh, then you need a closer look at this little geezer's anatomy!
And I neglected to mention: that's mustard on the end of the funnel to create the yellow beak!
This turkey says, "Eat more pumpkin!"
Thank you Donna over at Funky Junk for challenging us to be brave, take charge and do something different.
Bling your Blog
or website for the season!
{I host a linky party every Wednesday. More info *HERE.* I'm sharing Silverware Gobbler Turkey with these fine folks, whose links open on ~ Sunday: Sew Darned Crafty, I Should Be Mopping The Floor, Making Monday Marvelous, Brassy Apple, Craftomaniac, Alderberry Hill, Under the Table & Dreaming, Making the World Cuter ; Monday: Skip to my Lou, Cherished Bliss, The Rustic Pig, Sugar Bee Crafts ; Tuesday: Not Just a Housewife, Carolyn's Homework, Elizabeth & Co., The DIY Dreamer, Tip Junkie's Tip Me Tuesday, Savvy Southern Style, What we Wore & Made, Uncommon, Gingersnap Crafts, The NY Melrose Family, Today's Creative Blog ; Wednesday: I Gotta Create! , All Star Block Party, The 36th Avenue, Live-Laugh-Rowe, Handy Man Crafty Woman, The Trendy Treehouse ; Thursday: Scissors & Spatulas, My Repurposed Life, Frugal Girls, Shabby Nest, Romantic Home, French County Cottage, Stuff & Nonsense ; Friday: Funky Junk Interiors, Happy Hour, Anything Goes, Finding Fabulous, My Simple Home Life, Tatertots & Jello, Thirty Handmade Days, One Creative Mommy ; Saturday: Be Different Act Normal, A Bouquet of Talent, Tutus & Tea Parties, Six Sisters Stuff, Sew Country Chick, DIY Showoff, Positively Splendid , Nifty Thrifty Things; Other: Finding Fall with Folk, Primp Your Pumpkin, Centsational Girl}
Party with The Wildly Original Crowd!
link up Wednesdays at 7pm CST.


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The Top 10 In Action Sports
01From Cycling The World To Rowing The Arctic... We Talk Adventure With Mark Beaumont
02Four Mini Adventures That Are Closer Than You Know
03This Odyssey Vancouver Edit Will Give You The BMX Fix You Desperately Need
04This Stunning Footage Will Make You Want To See The Northern Lights
05Did Dan Atherton And Red Bull Just Create The Toughest Downhill Track Ever?
065 Action Sports You Should Try On Your Gap Year
07The Drone Footage Of This Abandoned City Will Leave You Absolutely Stunned
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09This Hollywood Stuntman Just Dropped An Air Bag Edit That's Flippin' Mad
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Second Last Run Ep.1
A Mountain Biking video by pedigree_bum - 9,589 views
The first in a series of episodes about riders from the Forest of Dean and surrounding area.
Ep1 - Viv Jones, Glenn Stewart and the Mini Downhill
(sorry to anyone who has already seen the last section)
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Is it possible to squeeze Dublin into five experiences? Of course not. But don't let that stop you trying. Get ready for an unforgettable city break
The Little Museum of Dublin is David to the National Museum's Goliath, a miniature marvel telling the story of city through joyfully eclectic exhibits (a signed U2 album, an old bus ticket machine, a facsimile of James Joyce's death mask). There's a reboot of a traditional Irish kitchen in the basement, too. Hatch & Sons does heart-warming all-day breakfasts, with 21st century takes on classics, such as Beef & Guinness stew. All this mouthwatering food in a basement that could have been airlifted straight from Downton Abbey.
It's fresh and it's funky. It's lo-fi and high on flavour. It's Skinflint, and it's gonna push every last pizza button in your body. The pies are long, thin and delicious – and they're named after the staff's mums (aww...). Is yours a Sadie (roast garlic confit, toasted hazelnuts, spinach) or a Tess (pulled pork, fennel seeds, braised fennel and mascarpone)? A Gráinne or a Vonnie? Hit up #tweetseats on Twitter – it's a lottery for free eats.
You can tour Dublin on foot, by bike, bus, car or coach. Or you could think different and connect with the good folk at City Kayaking. You'll find them by the Jeanie Johnson tall ship – this is the only kayaking operation in the city centre, and it offers the chance to explore the River Liffey, its bridges and Dublin's iconic sights from an entirely different angle. Don't want the full tour? No worries. Rentals are an option, too.
Dublin's museums and galleries may be home to priceless treasures, but most are absolutely free to visit. For a quick fix with a difference, step out of the tourist throngs and into the Temple Bar Gallery & Studios. This cool little cube specialises in cutting-edge visual art, and a few minutes is all it takes to immerse yourself in its ideas. Afterwards, rejoin the world with a new perspective and a pep in your step. .
The Gravity Bar is like a bird's nest, with views stretching from Dublin's city skyline to the coast and mountains beyond. Best of all, it's perched on top of the Guinness Storehouse. Yup, that's seven storeys devoted to the world's most famous stout, and you can even learn how to pull the perfect pint along the way. Cheers!
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UMUC is not just a great place to learn. It's also a great place to work. The university offers an array of career options, along with ample opportunities for growth and advancement. Explore the broad range of faculty and staff positions and become a member of the UMUC community.
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- Benefits Package for Regular Stateside Exempt and Non-Exempt Staff
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The university offers a variety of career options and generous benefits. Discover the reasons why you belong at UMUC.
- Additional Rewards
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- UMUC Total Rewards Overview for Nonexempt Employees
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All new employees must visit the New Hire Orientation Web site and follow the instructions prior to their first day at UMUC.
Equal Employment Opportunity Policy
Review UMUC's Affirmative Action, Equal Opportunity and Sexual Harassment Policy.
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The Annual Safety and Security Report is available to prospective employees and includes information about campus crime and security.


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Q: What is Devic�s disease? Is it a kind of multiple sclerosis?
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Portrait Innovations photography studio is a RIP OFF, up-selling scam - Family portrait holiday photos
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WESLEY CHAPEL, FLORIDA -- For the last five years, we've used a local JCPenny (owned & operated by LifeTouch Photography) for all of our family portraits. We've been generally happy with that service which, on average, costs $80 and includes a TON of photos PLUS 40 holiday cards. We are also able to purchase at a constant/set price all of the HI-RES images on CD from JCPenny including a copyright release form. This November 2012, we decided to try something different.
At the Wiregrass Mall in Wesley Chapel FL, a new photo studio named "Portrait Innovations" opened for business. In summary, our experience was unsatisfactory. We will never return there nor recommend it to anyone.
Here's a list of reasons:
1) Overcrowded studio. The place was PACKED to the point it was severely distracting on several levels. (A) All the children waiting with their families were LOUD, playing in the centrally-located play area as well as (B) throwing balls / toys into the open photo rooms which were currently in-session by different families. (C) It was very difficult to focus on the package choice process, due to the noise level and other customer sitting nearby and staring at the large monitors with all of our personal data displayed (name, home address, phone, etc). In comparison with JCPenny, there was never more than three families present; the customer currently being photographed, the prior customer choosing their package, and the customer waiting to be photographed next. The JCP studio was ALWAYS quiet and well-mannered.
2) Deceptive marketing. We were enticed by a low-price ad of $14.95. While most ads are designed to lure customers, this one was completely deceptive. When we first sat down to review our photo session, the sales rep's first pitch was for all of the photos taken. Cost? $494.00 USD. I nearly fell off the chair and had to restrain myself not to get up and walk out. When we asked what the advertisement was offering, we were told it was "CHOOSE ONE POSE ONLY" and have it printed on the variety of formats offered in the ad. This was despite their shooting over 70 images during our session. We definitely feel this was a scam, especially in comparison to our prior years' experience with JCPenny Portrait Studio who never attempted such deceptive marketing measures.
3) Three shots per pose. They only shot three photos of each pose, even if someone blinked or one family member wasn't looking directly at the camera. There was no obvious on-the-spot checking to see if the photographer captured the intended shot. This was not the case with JCP who had a nearby monitor in which they reviewed each and every shot before moving onto the next pose.
4) No placement of subjects / blocking faces. We kept expecting the so-called photographer to place us or, at least, advise us to adjust our positions in reference to the shot and others in our group. This did not occur and, as a result, we had shots where one person was blocking a significant portion of another person's face which destroyed the shot. Again, this is contrary to our experience with JCPenny portraits.
5) No training. When I asked our young photographer where they were trained, they confessed to having NO professional or commercial photography experience prior to working for Portrait Innovations in Wesley Chapel FL at the Wiregrass Mall. They said that the studio offered some training but it focused more on the "protocol" (as they put it; meaning the 3-shots-only as discussed above) and the proprietary software and up-selling process that followed. While I understand that we all have our first job with little to no experience, this does fully explain the other complaints I have mentioned in this blog.
6) No retouching. While many (but not all) of the shots were decent, they all were raw. Neither the sales process nor automated software performed any retouching whereby a photo is "softened" or processed in a way that reduces the wrinkles, blemishes or other imperfections one would get while shooting at the HI-RES (10MB and above) quality that their professional cameras captured. JCPenny Portrait Studio offered this non-intrusive processing on our prior years' photos and it only enhanced the holiday images that were chosen in our package. For those not understanding what I mean here; the high-resolution photos are intelligently processed by software that recognizes eyes, teeth and other features which are then protected from the "softening" process, so as to retain the crispness of those features. When performed properly, it beautifies the overall photograph.
7) Deceptive CD. (A) The package came with a CD but it only contains the LOW-RES images from the session. Moreover, each digital image has a footer with the studio's name and website address. The studio "encouraged" us to share the low-res images on Facebook and other social websites, clearly at their gain, thanks to the embedded marketing on OUR paid-for photos. Fortunately, using simple and no-cost tools such as WWW. GETPAINT. NET, one can easily and quickly crop off the marking footer from these photos.
(B) Following suit with 7A, the CD contains encrypted versions of the hi-res images, in a file-format ".PI2".
8) Digital images are not retained. Session photo images are NOT available on-line for reordering. In fact, Portrait Innovations was quick to inform us that ALL of our photographs would be DESTROYED after we left the studio. Hence, the CD being the only copy of the session and, regardless of how much money one spent, the images would REMAIN encrypted and would therefore require additional purchasing to order more/different copies .. and all this by revisiting the studio with CD in-hand. This is VERY different from JCPenny Portrait Studio who otherwise provide ALL of the session images on CD - in BOTH high-res and low-res - INCLUDING a digital COPYRIGHT RELEASE thereby allowing the purchaser or their extended families to make copies at any printing facility of their choice such as Walmart, Walgreens, etc.
In summary, we would never again use Portrait Innovations photo studio in Wesley Chapel Florida (nor any other location). Moreover, we would not recommend Portrait Innovations to anyone who would also be upset by the aforementioned issues, should they likely occur during their session .. or by having their precious keepsake digital memories held ransom for a cost.
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Anonymous on 11/14/2012:
To be honest, I had a strikingly similar experience the one and only time I used the JCPenny portrait studio. Well with the exception of the lousy prices, because I checked the prices beforehand, which you should have done too. The studio was extremely crowded and loud. There were little kids running & playing and being loud, which was to be expected. But what I found unacceptable was that kids would come into the studio area and distract my daughter & nephew as we were trying to have their picture taken. And the computers were you view your proofs is right in the middle of the waiting area so it was very loud, we couldn't hear the salesperson and other people's kids kept bumping into us and grabbing us. That was the first and last time I used a portrait studio. I can't fathom why anyone would pay a non-professional at a "studio"? It's a waste of time and money. I'm fortunate enough to have a pro camera and photo editing software so I take my own pictures but when I don't want to do that or we want family photos, I pay a local professional photographer. Sure it costs more than a studio, but it's money well spent.
CowboyFan on 11/14/2012:
So the store would not help the OP be deceptive by making the pictures look better than the people do in reality, e.g. remove wrinkles, etc.- see paragraph 6. It reduces creditbility when one who wants to be deceptive and objects because others won't help them do so, then complains that others are deceptive.
If J.C. Penny's was so good, why didn't the OP continue to use them?
Frankie Boy on 11/16/2012:
Sounds like West wanted to try something different. Nothing wrong with that except Portrait Innovations sucks and he found out the hard way.
The article was well-written, detailed and honest. I appreciate that versus a lame rant which it clearly wasn't. I will definitely avoid Portrait Innovations and will share this article with family and friends.
Portrait Innovations Facebook Wesley Chapel on 11/16/2012:
I recently visited this same location and had the EXACT SAME feedback. That's how I found this blog. I only wish I searched before going to Portrait Innovations in Wesley Chapel Florida at the Wiregrass Mall and wasted my time and money. This place is EVERYTHING that West said it was - it's a disaster and, at the extravagant prices they charge, it's amazing to me that people are going there. They wanted to charge me $450 for a package?!!! That's more than I paid for my wedding photographer who, UNLIKE Portrait Innovations, IS a professional photographer. I'm sorry but taking pictures at portrait innovation doesn't make one a "pro" any more than working at Dunkin Donuts makes one a Barista. I am telling everyone I know on Facebook to AVOID this joke of an establishment. I seriously doubt that anyone would go there a second time. I am so upset but happy to have found this blog!!
Portrait Innovations Facebook Dislike on 11/16/2012:
I recently visited this same location and had the EXACT SAME feedback. That's how I found this blog. I only wish I searched before going to Portrait Innovations in Wesley Chapel Florida at the Wiregrass Mall and wasted my time and money. This place is EVERYTHING that West said it was - it's a disaster and, at the extravagant prices they charge, it's amazing to me that people are going there. They wanted to charge me $450 for a package?!!! That's more than I paid for my wedding photographer who, UNLIKE Portrait Innovations, IS a professional photographer. I'm sorry but taking pictures at portrait innovation doesn't make one a "pro" any more than working at Dunkin Donuts makes one a Barista. I am telling everyone I know on Facebook to AVOID this joke of an establishment. I seriously doubt that anyone would go there a second time. I am so upset but happy to have found this blog!!
Elizabeth on 07/13/2013:
We have used Portrait Innovations numerous times. You have to get the IP program, but our typical bill is about $125 which is way more pictures than we need but we only go yearly. We pick carefully and deliberately while the kids wait and pick them up an hour later. We don't really care for retouching as I think our family looks great! I tried a professional and they did have great photos from when we sat in an azalea bush, but one 5x6 was $59 and I already paid $40 for the sitting fee and we would never get proofs. Now that was a rip off.
Ashley on 11/17/2013:
Excellent review and my experience exactly at our PI here in Columbia. A complete ripoff.....everything you described happened exactly the same to my family.....overcrowding, no pose adjustments, three shots only, no copyright. Buyer beware.
Liz on 11/21/2013:
Then go back to JCPenny! Where they don't have training either!
AJ on 12/08/2013:
To all those above:
Remember that most professional photographers charge 150 for a sitting fee and at least 50 dollars per sheet. In order to get the prices this low, they have to bring in "untrained" people and train them. Also, they start with the highest package and go down. You don't have to go with that package. You can choose one that is better for you. They are just making sure they offer you all the packages available.
Another thing, they don't charge a sitting fee like a lot of places and you can get a CD with the 99 dollar package. Most places you have to spend 250 dollars.
The photographers on busy days have been asked a million times "when are we next?" This only adds to them beingbehind.
Rippinghawk on 12/20/2013:
This business does trap customers with a sole source product and never informs them of that nature. You MUST get all prints at that store/chain. I sat through the exact same store. They take multiple photos per sitting and then jerk your heart strings to get you to pick a $500 package and then look at you as if you are evil. There is NO option to buy high resolution images.
To all of the people screaming copyright, copyright. Yes, there is not a contract that is signed before you take photos that states they buy the images from you, the subject. This is a misinterpretation of the copyright law. Does an artist always own the apple he paints or still shoots? No. If an artists is paid to take a photo, that is paid a commission to take a photo and then provide the photo.
Why must I return to that same photog / chain / store to print my photo? He/she owns my image forever? No. I will never use them again. Every single other studio I have gone to has offered the ability to get the images.
To those who state the photog should get paid, the photog is not getting paid for the reprints. ever. The corporation does. Then removing my choice of who I do business with is a blackmail tactic. Had I had the time to read the add my wife got suckered into, I would never have gone. Burned once. I have dozens of CD's here WITH COPYRIGHT releases on them. They are of my/family images, NOT the photog or the stores images. The PHOTOG can't sue us if we use the image, no one knows who the photog is.
Connie on 01/06/2014:
We went to P I in Granger Indiana. Overbooked crowded and expensive. Will never go back. Also hear they treat their employees very bad. They are all about the money advertising specials to get people in and hooked
photog on 01/20/2014:
To Rippinghawk above - you are way off base concerning copyright Law. The Artist owns the image that is created. In photography, they may offer you the hi-res file with a "print release" meaning you can then print that image on certain items. Those releases can be limited or not. Then there is Copyright, which is ownership of the image. Copyright gives the maker of the image the right to say who, where amd how it can be used. The maker can resell the image as well as use it in commerce. A model release which is permission from the subject is used in those settings. If a photog gives you am image with a copyright release then they are giving all ownership to you, thereby releasing their ability to earn a living based on sales of that image. That is just STUPID. I am no fan of PI but you need to think...they don't charge a sitting fee or per person. Theymake their money by selling prints and products. Those studios and equipment cost a lot of money. They don't charge for that CD either. So you can go in there, avail yourself of their talent and equipment at no cost to you and walk out having spent only 19,99 (or less!). You cannot get a portrait ANYWHERE for that cheap. They only offer one type of session then you can choose what to buy. Its a risk model for them but that is the product they offer. The grocery store offers a variety too but do you complain about there being too many enticing selection, maybe too many damn choices of canned corn for you to pick just one? PI sucks for many reasons but there are just as many unreasonable customers that seem to think they (and most photographers) are some kind of drive through make it my way, just click the shutter service provider.
EmJ on 02/27/2014:
I have gone to Portrait Innovations Several times in Ohio and I love it. I go in knowing what package I am getting and that is what I stick to. I know that any portrait studio you go to offer many packages but I stick to MY plan. The PI that I visit have great staff who work hard to position those in the photo. It stinks that there are studios that don't do that. I have also been to many other studios that are relatively similar in the prices and workers however, I hate waiting to get my pictures back... and hour opposed to weeks is a deal breaker for me.
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Portrait Innovations Lied to Us
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PLEASANT PRAIRIE, WISCONSIN -- On a trip to meet my new niece in Illinois, I talked my sister-in-law into taking our three children to Portrait Innovations for pictures together. I have been using Portrait Innovations for over 8 years, originally in Colorado, and most recently in Arkansas.
At the studio in Pleasant Prairie, Wisconsin, on November 10, 2012, our studio session went great! The photographer was nice, even though her camera battery died just as the infant gave us her best smile of the day - figures, right?
As we were selecting our photos for purchase, I point-blank asked the photographer which package was the smallest package with a CD. She told me the 6 pose package for $129.99 (plus $15 for the gimmick package)was the smallest with a CD. I'll admit my husband is the one with the good memory and he wasn't with me, but I thought that seemed like a little more than we'd selected a few weeks earlier at our Arkansas studio. After selecting our 6 poses, I again asked the photographer if this was the smallest package with a CD. She said yes.
That evening I called my husband to tell him what a great time we had and asked if he remembered what package we'd bought a few weeks earlier in Arkansas. He did better than that - he pulled out the receipt. We had purchased a THREE pose package with a CD for $69.99 on September 23, 2012.
I called the Wisconsin studio the next morning and asked for our photographer. I thought it right to give her an opportunity to explain herself, rather than attacking her to her manager. She said that the 3 pose package had been discontinued. I asked her when that was and she said it was about a month before, when the Christmas backgrounds began being offered. Still not completely trusting the photographer, I called our Arkansas studio and asked if (1) all the studios had the same packages (they said yes) and (2) if they were still offering the 3 pose package with a CD. They said yes again.
This time I called the manager at Pleasant Prairie. She got on the phone and I explained how upset I was that our photographer lied to us! She made no apology!!! I couldn't believe it!!! In fact, she said that her photographer was just trying to help us get a better deal, but that if we wanted to bring three of our poses back she'd refund $15. She said the 3 pose package had increased from $69.99 to $114.99 from September to November! So the price difference from the 3 pose package to the 6 pose package was $15. Furthermore, I couldn't get my refund until the calendars they ordered for us, all poses our photographer selected, arrived via mail!
I decided to eat the $15 rather than drive from Arkansas to Wisconsin to return their items. However, I've learned my lesson. I'm taking bets on how long a company that was great 8 years ago can survive with employees and policies like these. The CD quality has completely deteriorated and they've added an advertisement to the bottom of each picture on the CD. I had been telling my friends in Arkansas about this great studio we'd loved in Colorado that had finally made its way to us in Arkansas. Not anymore. IF I darken the door of a Portrait Innovations again (solely due to the honesty of the local studio) it will be only for the $15 gimmick package - until they change that too!
Be warned - Portrait Innovations lies with no apology!!!
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Anonymous on 11/29/2012:
Do they not have a flyer or a brochure for you to look at? I don't understand why on earth the "photographer" would be giving verbal quotes? The one and only time I went to a portrait studio (JC penny), we were given a flyer with their package and al a cart prices when it came time to review the poses and if I remember correctly, it was also displayed on the computer as we made our selection.
Current employee on 12/12/2012:
Please do not hold this lying associate and manager accountable for the whole company. Most of us are honest and this should be reported to the corporate office.
DollieDeathray on 07/23/2013:
We just had a similar experience at the Fort Worth location. We were verbally quoted package prices and when I cut to the chase and asked her what the cheapest package was she said she was required to go through all of them. When she finally got to the three pose package she quoted us $129.99. We called corporate later today about a separate problem that we encountered and were told that that package is $99 and that we were told an incorrect price by Fort Worth staff. I think these jackasses just make up their prices as they go along!
Anon on 08/05/2013:
I used to work at a PI. The photographers lie to you the entire session because if they told you the truth and their manager overheard, they would probably be screamed at if not fired. Example, you need to buy the CD because they don't keep anything on file. LIE. Your pics are on that computer for anywhere from a month to a whole year.
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On-Site Manager Pulled "Race Card"; Didn't Offer Apology
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RIDGELAND, MISSISSIPPI -- Portrait Innovations, Ridgeland, MS. This past Tuesday, December 6, I had a 5:10pm appointment but on arrival at 5:00pm we were informed they were running behind. The place was packed; there were four sittings w/children before me. Manager (Andrea) advised that I "go around the corner and have a seat, we'll get to you shortly". At 6:28 they had still not gotten to us; but based on how things were going, we were next up… until of course here in Madison County, Mississippi – Andrea, plays the "race card"; took a white family before me.
When I stood to question "Why is that family that came in after me now going before me?" She replied, "your name was called but no one answered". My response, ""IF" you called my name while still standing at the front desk, then no I did not hear you. As packed as this place is, good customer service is to walk the floor and make sure the customer is
(1) not in the dressing room;
(2) not in the bathroom; or
(3) simply not hearing you.
I further stated, "there are 20 people here. Children running, screaming, smacking Legos and you think I can hear you above all this?"
Her reply....there was not one, complete silence. No reply, no apology, nothing.
Finally Samantha came out to say, "as soon as the current group finished in Room 1, I'll get you started". For the record, Samantha happens to be black. Andrea (the Manager) made the mistake but she sent Samantha to correct her series of mistakes, the first being that she did not walk the floor to ensure my presence, the second - she offered no apology.
In anything you do or anyplace you go - "THINGS" happen, so the least she should have done was offer an apology.
When Samantha did start working with us, it's now closing time (my original appointment was at 5:10) and Samantha, while trying to put forward a good front, appeared rushed and impatient thereby leading a very unsatisfactory Portrait Innovation experience.
Portrait Innovations is a customer service based business and if Andrea does not have a desire to work with African American clients – she should not be representing this company. African Americans are paying customers too.
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trmn8r on 12/11/2011:
You say it was very loud in the area, and that the reason you were given for taking the family that came in after you before you is that allegedly your name was called and you didn't answer.
Based on the facts related alone, the explanation sounds plausible. Feeling the race card was played is a lot easier than describing how it was played to another person. Maybe the race card WAS dealt, but I'm not sure it's possible for the reader to know.
I understand that you wanted an apology. In this situation, where you had waited an hour and a half, it would have been nice.
Venice09 on 12/11/2011:
That sounds like a typical scenario at a portrait studio this time of year. Cranky kids, anxious parents and overworked employees. It's not surprising that people couldn't hear their names being called, but if the employees had to seek out each customer, they would have never gotten to everyone before the store closed.
ticia232 on 12/11/2011:
So you want people going through everyone asking are you so and so? I went through that once at a hospital, and I got angry because they did not believe me.
What if someone had the same name? (that is what most places use.) They might have wrongfully thought that it was their place. (My brother's have very common names and get that at times in Dr's Offices.)
JayByJay on 12/11/2011:
You played the race card, not the manager.
DebtorBasher on 12/11/2011:
Imagine how much later your appointment would have been behind if they had to check the dressing rooms and bathrooms for every customer there. It's their busy season and you have to expect delays and if it's noisey, you have to move up where you can hear names being called. Did you hear other names being called? If not, that would have been a good indication that you would not hear yours called as well. I see no race card being played by them. The fact that you stated they should check the bathrooms and dressing rooms tell me you were wondering off from the area where they told you to wait and that's why you missed your name being called. If I was sitting there waiting, I wouldn' even think to come up with 'they should check the bathrooms and dressing rooms'...unless of course that was where I was because them checking those places when they called you woudn't have made a differenced IF you weren't in them...not their fault.
clutzycook on 12/11/2011:
Just an FYI, OP. "Playing the race card" happens when the offended person determines that their poor treatment occurred because of their race. The manager was unprofessional, certainly. But the fact that the group that she called back were white was likely pure coincidence.
If it were me, I don't think I would have sat there for nearly 90 minutes past my appointment time without asking for an update, just MHO.
trmn8r on 12/11/2011:
JayByJay and clutzy said what was on my mind. in this situation, if you don't check every 10-15 minutes, it is possible you are going to be passed over. If it is a zoo, it isn't realistic unfortunately for the CSR to walk around the entire place to find each party. They probably have some that give up and walk away after 30-60 minutes, complicating matters.
lexophiliac on 12/11/2011:
And to think a simple I'm sorry would have made everything alright. Good review.
??? on 12/12/2011:
"Playing a race card" is when you ACCUSE someone of treating you differently because of race.
Therefore the *manager* did not play a race card.
Although on another site I saw the most PERFECT reply to someone playing a race card. You say back to the person, "You're only calling me racist because I'm "
Sometimes race has nothing to do with it... except to the person accusing the employee of racism.
Venice09 on 12/12/2011:
Lexo, I don't think so. The OP believes an employee should locate the next party when they don't respond to their name being called. That is never going to happen. It's just too time consuming.
lexophiliac on 12/12/2011:
I disagree Venice. She mentions an apology in the body of her complaint 3 times. Leaving me with the distinct impression that the OP is hurt more than anything.
"Her reply....there was not one, complete silence. No reply, no apology, nothing.
Finally Samantha came out to say, "as soon as the current group finished in Room 1, I'll get you started". For the record, Samantha happens to be black. Andrea (the Manager) made the mistake but she sent Samantha to correct her series of mistakes, the first being that she did not walk the floor to ensure my presence, the second - she offered no apology.
In anything you do or anyplace you go - "THINGS" happen, so the least she should have done was offer an apology."
- I think this last sentence sums up the crux of the matter as far as the OP is concerned.
I happen to agree with the OP - If I was told to sit around a corner - somebody d@mn well better come around that corner and call my name.
Churro on 12/12/2011:
Lexo has the correct answer here.
This yet another complaint spawned by front line wokers with a complete lack of 'people skills'. It's really not that hard to charm people if you try.
Venice09 on 12/12/2011:
"the first being that she did not walk the floor to ensure my presence, the second - she offered no apology."
An apology should have been given, and yes it would have helped, but I think the OP would have still felt wronged and complained about the customer service because "good customer service is to walk the floor and make sure the customer is
(1) not in the dressing room;
(2) not in the bathroom; or
(3) simply not hearing you."
I just can't imagine that happening at a busy portrait studio.
I actually think this was an honest mistake, and that the OP overreacted and Andrea was embarrassed. But there's no way of knowing.
Everyone is entitled to their feelings even if there's a misunderstanding.
Churro on 12/12/2011:
I would never pretend to know how somebody else is going to react or be so bold as to substitute my character assessment of a person I only know by a few paragraphs on a gripe site for the actual statements of that person. Clairvoyance is a skill I simply lack and one best left for parlor tricks. I do however know that by the only firsthand account available that this situation was handled poorly by the staff of Portrait Innovations. This I know for sure. The rest is mere speculation.
lexophiliac on 12/12/2011:
Life is speculation. *James Keene agrees*
Venice09 on 12/12/2011:
Everything here is speculation.
SteveWiginowski on 12/12/2011:
When you go to a restaurant on the weekends and it's busy they start a waiting list. They start calling out names, they say "Dufresne, party of two. Dufresne, party of two." And if no one answers they'll say their name again. "Dufresne, party of two, Dufresne, party of two." But then if no one answers they'll just go right on to the next name. "Bush, party of three." Yeah, what happened to the Dufresnes? No one seems to care. Who can eat at a time like this? People are missing! You people are selfish. The Dufresnes are in someone's trunk right now, with duct tape over their mouths. And they're hungry. That's a double whammy. Bush, search party of three, you can eat when you find the Dufresnes.
-Mitch Hedberg
CowboyFan on 12/12/2011:
Somehow the white family heard their name called, because they went up. If the OP could see them go up, they must have been in the op's sight, which means the white family was seated in the same area as the op. How is it the white family was able to hear their name, while the op could not - inattention, cell phone - it is unclear from the post.
Anonymous on 12/12/2011:
SteveWiginowski> Too funny! I was actually watching his stand-up routines on Youtube this weekend.
Anonymous on 12/12/2011:
I don't think you'll find any store that will walk the entire floor, including dressing rooms, calling out each person's name. However, in complete agreement with Ript, if I were asked to sit around the corner from the main desk, then they at least owe us the courtesy of walking around that same corner to call our name.
Venice09 on 12/12/2011:
I would agree, too, except I was thinking along the same line as CowboyFan. If the OP saw the other party get up, they must have been seated in the same area. So why didn't the OP hear her name being called? Maybe she was in the dressing room or bathroom.
Churro on 12/12/2011:
" I had a 5:10pm appointment "
" At 6:28 they had still not gotten to us;"
Enuf said.
Venice09 on 12/12/2011:
Ever been to a portrait studio at Christmastime, Churro? Waiting is not unusual, even with an appointment. Imagine if the employees had to walk the store to find each customer.
Churro on 12/12/2011:
Imagine if the employees knew how to properly schedule appointments. Probably wouldn't have complaint here.
Anonymous on 12/12/2011:
Churro> You're spot on with your assessments today, and the defending champion on the Caption Contest...if that isn't grounds for Member of the Month nominee selection, then I don't know what is.
JayByJay on 12/12/2011:
Churro, imagine company policy that forces employees to stack appointments at unreasonable times.
I work in a portrait studio, won't say which, and we have to schedule appointments every 10 minutes if it gets busy enough. And that's with just one camera.
Not the employees fault.
Venice09 on 12/12/2011:
Try explaining appointments to babies and toddlers. They are not exactly cooperative when getting their picture taken. And the parents aren't much better, driving the photographer crazy until they get the 'perfect' shot! The employees do their best with what they have. I feel sorry for them.
trmn8r on 12/12/2011:
Oh come on Venice. Why not berate the employee? The customer is always right, and should take every opportunity to remind lowly workers of that.
Venice09 on 12/12/2011:
Silly me. I keep forgetting that the customer is always right.
There's a reason I've never worked in retail.
Churro on 12/12/2011:
Whether or not a baby or toddler understands scheduling or any other concept is not my concern. I do however expect when I have a 5:10PM appointment that I won't be left waiting around for over an hour. That's a reasonable expectation. I'm sure if a customer showed up at this place an hour late for an appointment this business wouldn't be as accommodating as they expect the customer to be.
Eh, it were me I'd have walked out after 20 minutes. I for one will not enable bad customer service.
JayByJay on 12/12/2011:
Now that is a far more reasonable response.
Venice09 on 12/12/2011:
If parents want the pictures badly enough, they do whatever it takes because they realize that this time of year is extremely busy and waiting goes with the territory. If they don't want to wait, then they don't get the pictures. It's that simple.
I'm sure there are professional photographers that give much better service for a price. But most parents are not willing to pay that price.
SteveWiginowski on 12/12/2011:
Churro, that is part of your concern. If you are the portrait place and take appointments, you have a reasonable expectation for how long each appointment will go. If an appointment is going to go long, what do you do?
Have you ever been to a doctor or dentist office and had to wait before seeing the doctor? What's the longest you've had to wait?
I'm not saying it's good service to have to wait, but things happen and other appointments sometimes take longer than expected. The simple answer is to schedule less appointments. The problem with that is if they're in demand, they don't want to tell someone they can't come in on a certain day because they might be backed up with longer than expected appointments.
Overall, in the photo case, it's a shame that it happened. Personally, I would have checked after 30 minutes to see how much longer (asking for a time estimate), then waiting for a few minutes after that estimate how much longer it would be.
What happened here was a case of miscommunication and unexpected delays.
photog on 01/20/2014:
Yeah I work at a studio that shall not be named. It was packed and my session was next. I could.not find.her even after checking twice (asking everyone). People waiting all too often don't pay attention even when you are right in front of them, saying their name. So I decide to call her contact number, thinking won't we both look silly when she sticks her arm up out of the crowd (yes we were that packed). She amswers and I say, where are you? She says oh, I'm on Route 1. I'm like, whaat? She evemtually reveals that she's a couple miles up the road. She was told there were a few families ahead of her and she had stuff to do. Thing is, she didn't tell anyone, I'm stepping out for a minute, call me when I'm getting close (we did that for parents sitting in cars with kids etc). Needless to say she missed her appointment.
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Felt Like I Was Scammed!
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CRANBERRY TOWNSHIP, PENNSYLVANIA -- I needed to get my son's senior pictures taken - and quickly. I've used Portrait Innovations in the past. I always had a coupon, or went because of their package deals. They had a 10% discount and were also running some other deals. However, I feel like because we were having these senior pictures taken, they felt like they could charge more.
I got a call the day before the photo shoot. They went over how many shots they would take, bring a change of clothes, etc. At the end she said that she wanted me to know packages usually started around $300. Then we ended the call. I kept thinking that that would only be if I bought a package, or that I'd just buy a few sheets. I admit, I should have done a lot more research.
We got some nice pictures. My son refused to take a change of clothes, he doesn.t do sports. This was all very basic. We were told we didn't have any choice. The lowest package, the $300 package, was 15 poses and 3 sheets each pose! I said I didn't need that much, wasn't there something else we could do? The answer, again, was no. $300 and 162 photos later and I left until everything was printed. Ran an errand, and thought no way am I doing this. I'm not paying that much money for photos that are going to sit in a drawer.
I did go back in and asked to speak to the manager. Unfortunately, it was the guy who took the photos & already told me they couldn't do anything. I told him I did not want the photos. He said he would do a return, but they couldn't do it until Tuesday ( for some reason) . I'll be going back and I will let you know what happens.
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obfuscation on 11/04/2014:
How were you scammed? They told you before the photos were ever taken what the cost would be.
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"Bait & Switch" - A Promotion That Entices & POW the $443.00 Real Cost for a Few Extra Photos :(
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NIAGARA FALLS, NEW YORK -- I had a horrific experience with Portrait Innovations on Niagara Falls Blvd, Niagara Falls, NY. The photographer was as personable as a wet paper towel. The lack of experience and/or knowledge in placement and lighting in the poses was terrible; Her resistance to any suggestion of poses was unprecedented to me. I have 4 grown children and have utilized private photographers and chain photographers...Never have I been subject to such unprofessional & coldness to a customer. She possessed ZERO people skills but was terrific with the pressure tactic to upsell, upsell & upsell... pushing the $449.00 pkg.
The quick double talk was almost comical. I had to demand her to slow down so that I may comprehend what she was presenting. That was met with an eyeball roll, a huff and annoyance. I held firm but hopefully this will warn those who are not as strong against the only purpose in taking pictures...double talk and then UPSELL, UPSELL & UPSELL! I was there to get my two grandchildren's (two separate families, parents were present) Christmas Photos w/the $19.95 promo for each family 'as advertised' only to find out that to have a photo of each child and then a joint picture is an additional $20 per page, single pose for each page. $$$$ Then I am asked to choose which child the package will apply to and ONLY on one (01) single pose. (Both grandchildren where right beside me when this decision was presented. Shame on you.
Waiting was terrible, props for the holiday was just short of nonexistent (Christmas Tree & a few boxes). So to top off this terrible experience the coupon said that you are entitled to a "FREE" Coffee Mug and Key chain....then you are informed these are FREE with ONLY $5.95 shipping and handling for each. LOL! Firstly, I explained to this ungrateful young lady then they are not FREE, because FREE means FREE. I declined their FREE offer. Not only will I never return to Portrait Innovations but I have made sure to tell anyone and everyone I know to NEVER go to any of their studios.
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Danielle on 01/08/2014:
Actually the shipping on the mug is free. It's just the handling fee and Portrait Innovations has no control over that.
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Horrible Customer Service
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CRANBERRY TOWNSHIP, PENNSYLVANIA -- I am disappointed in the services provided because the photo session was of very low quality and the resultant pictures were not up to the quality we have come to expect. As suggested by the Portrait Innovations website, we arrived five minutes early for our appointment, but then waited an additional 20 until our session started. Since I have a young child, I had specifically chosen this appointment time to avoid naps and feedings and on a Friday to avoid excessive weekend crowds, so I was very frustrated to start so late for an appointment that I had so carefully chosen. Additionally, after starting significantly late for our appointment, we were rushed through our photo session. In fact, the photographer only took four pictures in one pose for one outfit.
The photographer, while very friendly, did not listen to what we wanted from the session. The purpose of this session, as told to the agent when we made the appointment, was for my daughter's 8 month pictures. We wanted pictures of her playing with different spring and Easter related props. We even brought a few toys with us to help with the session. However, we only got one pose with a prop and the backgrounds chosen by the photographer did not reflect spring very well. In fact, one background was red with a rose lighting that made my daughter look like she had sunburn! Additionally, several pictures were unusable since the photographer either cut off part of my daughter's chin or were so off center they could not be fixed.
Normally I leave the studio feeling like I could have spent several hundred more dollars and having had a very difficult time choosing between so many great pictures. This time however, it was very difficult to find even six good poses.
When we picked up our pictures, thankfully we checked our package before getting all the way home since we were given another family's pictures. We had to return to the store to correct the mistake and luckily, our photos were still there. This final mistake just made working with that company that much more disappointing.
We ended up spending over $100, but should have just walked away with the $10 special instead of wasting more time and money. We will be looking for another photography studio to do our daughter's 1 year pictures and all of our holiday and special event pictures from now on. In fact, we were so upset about our experience, we will be sure to tell everyone we know to avoid spending their money there.
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DebtorBasher on 04/23/2011:
Didn't they offer you some proofs to look over before you ordered the pictures? Sounds like they were behind schedule a bit and rushed you to make up for the lost time.
I'm not sure how good you are with photoshopping programs, but if you have a nice photo of your little girl, you can use that photo and put it to any kind of Easter backgrounds yourself. It really isn't difficult at all to do if you know the basics of photochopping. I've done it with pictures of my nieces and nephews and they turned out as if they were actually posing in front of those backgrounds.
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Poor Customer Service
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NORTHVILLE MI, MICHIGAN -- I received a flier for Portrait Innovations for a one pose package for $10. with no additional fees. Needing Christmas cards I thought this would be a great idea. We have tried Sears in the past and the expereince was fine, but I liked the idea that we would not have to wait days for our pictures, only a few minutes. At out appointment the photographer and support staff were great. The kids were having fun and the pictures were super cute. I was ready to be a loyal customer and sing all the praises of this company. We sat down with the photographer and narrowed our choices down to the $10.00 special and then two additional poses. At that time the photographer showed up a "special effects" portrait that we would be getting and told us we would receive the CD as well. We paid, ran and errand and then returned and picked up our photos and cards and everything was Awesome. Until we looked at our package and found that neither the "special effects" picture or the CD were in the bag. I went back in and a woman who was most likely the manager, greeted me and asked me what I was confused about. I asked her about the CD and the "special effects" picture. She informed me that they did not come with what we had purchased and that they would be an additional $30.00. I told her that the photographer had not said that and that we should expect them with what we had received. She again said "No". She then asked me if it was my "first time" there (to which I replied yes, as it was) and "that was why I must be confused". I took my prints and left knowing this situation would not improve. My husband decided to go and speak with the staff about the missing item. At that point the people told him that he was incorrect and the "photographer had made a mistake" and they had "thrown away the CD" already and those items were not part of what we paid for. It's customer service 101 that you do not get into a shouting match with a customer, which is what this woman did with my husband. We are not the type of people to complain about a dollar or two or standard sub-par service. Considering, however, that I work in customer service/sales management I would be fired if I treated a customer the way my husband and I were treated. Hopefully their HQ will take our concerns more seriously than the staff at this location did.
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Anonymous on 11/14/2009:
You didn't pay for those items. Apparently the photographer was wrong.
PepperElf on 11/14/2009:
I'm going to start with the "customer service 101 rule"
I don't believe EITHER party should Shout.
as for the price...
they tried to upsell you.
the photographer might have been wrong but the manager has the final say on what the items would go for.
and sometimes the answer is no.
and saying "no" is not bad service.
sometimes when a customer wants to get the bigger package but only pay 1/3 the price of it... sometimes the answer will be no.
photog on 01/20/2014:
The special and 2 poses does not get you the CD and special effects. That would cost the 10.00 plus 49.99. The photographer probably said look, if youget the 3 pose (without the book) its 69.99, only 20.00 more, THEN you get the CD and special effects. Many a customer has sat there and been so stubborn about being "upsold" that they refuse anything more even if its a good deal.
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Deceptive Promotions
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SUGARLAND, TEXAS -- I made an appointment fir my mother to take pictures a week and a half in advance for her 78th birthday. They asked if it was a special occasion and I said, yes her birthday. They asked how old she would be and I told them. They made the appointment. We came in and then this smart ass White Girl takes her into the studio to start taking pictures and then says who know she can't get the promotional since she is the only one taking pictures and I said know I did not! I was pissed because we had rushed up there to take the promotional package for 19.99 and all Katelyn was concerned about was us paying fir the more expensive packages. I called their corporate office and spoke to the [customer] service manager named Shaneeka( of course she was black with a ghetto name like that) and she only kept repeating their policy and saying that she was sorry and they will have to go over the policy [in depth] in their training sessions. I have taken a lot of pictures before and I have never heard this before. I guess it was because we have always bought more than the specials. Nicky was the only nice person who tried to make us feel better about what had happened to us. I will never go to Portrait Innovations again because Customer Service is not what they practice!
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Poor Experience; Not Kid Friendly
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COLLEGE STATION, TEXAS -- We went to the College Station, TX location to take my photos of my 2 year old & 3 month old daughters. It was one of the worst experiences imaginable!
Our 2 year old is very typical for her age; curious about her surroundings & can be difficult to pin her down for some great shots. The girls taking the photos had no idea how to get her attention & when she did cooperate, they did not have the camera ready! Things were a little better with the baby, but she can't move much!
The backgrounds and props they chose were pretty awful with their outfits. They even tried to make the 2 year old sit still on a 4 foot high backless stool. Needless to say, that did not happen!
I was also disappointed with the picture selection process. They kept trying to push extra products on me that I kept saying I did not want. The coupon code we had from the Internet would not work. Lastly, the pictures did not come out well. There were some major defects that I could not see on the computer screen when choosing the poses that showed up in print (a huge snot bubble was one of them). The lighting in the photos was also poor.
Honestly, I had better success with Walmart photos, but the studio here closed recently. Guess we will be driving to Houston or pay a lot more at a better local studio next time... :(
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Kayla on 06/29/2014:
You poor thing. Some employee s are trash at this company. Not every one. To whoever is reading this message please understand this is not the type of experience we want you to have
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Bad Customer Service - and Bad Attitudes
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COLLEGE STATION, TEXAS -- I have used PI before in the DFW area and have had nothing but good experiences. We were going to be in College Station visiting family and decided to try out the new location that was just opened. I wanted a very specific pose, which I had gotten the same picture taken of my son when he was the age of my daughter. I told them I did not want the spring background because I would not order the pictures. I am pretty sure this made them mad. So I am not sure if this is what happened to the photographer's attitude or what. Also my daughter is 7 months old, she does not like strangers and the "helper" was in her face scaring her to death. We only got maybe 2 or 3 good pictures out of the whole session. We then moved to the other room to do an outfit change and take more pictures. My daughter can sit up very well. They put her in a rocking chair. I wanted to stay very close so that incase she moved too much I could catch her. The photographer kept telling me to move back so that she could get her shot and that is when my daughter fell out of the chair and burned her face on the material of the backdrop. She was screaming and the session was over. All I got was "poor baby" out of the photographer.
As I stated I went in to get the special and then one other poise. I was very disappointed at the pictures. They scared her from the beginnings and I could not get her in the grove after that. I did not even end up with the poise I wanted. I paid way too much for the quality of pictures. I never got a sorry or anything out of anyone there.
I will be calling the main office and complaining about this store and the employees. They were not kid friendly. Also they need to know that if someone comes in for something specific do it, don't try to push all the "scheduled" poises on them.
I will never return to this location.
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Venice09 on 05/03/2010:
Leaving a seven-month old baby alone in a rocking chair is a bad idea. I'm surprised they did that, and that you agreed to it. There's a limit to how close you can get to the baby without being in the shot, so your chances of catching her if she fell were slim.
I don't know why they would be mad or have an attitude just because you didn't want the Spring background. Unless it required a lot of work to change the background, which I don't think it does, why would they care?
I think you were expecting the same experience you had with your son, but it sounds like your daughter has a different personality. If she doesn't like strangers at this point in time, maybe it would have been a better idea to wait a little longer before having photos taken.
It seems like nothing was going as planned right from the beginning, and I don't understand why you paid for pictures that did not meet your satisfaction.
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text:
No armory link.
rate my gear tell me how i am doing as far as gear wise please.
i have been having trouble my healers keep telling me i am a pain in the ass to heal. even though im one of the top geared dk's on the server and i dont let adds get behind me. im just not sure whats going on why am i taking so much dmg?
No armory link.
My Armory ---> http://www.wowarmory.com/character-s...&n=Mackmustard
You're probably taking alot of damage since you're a DW DK tank. You're not expertise capped so you probably see a decent amount of parries. When a boss parries he gains haste and his next attack will be faster. You could replace some of those 16 str gems with +8 expertise/12stam.
Unfortunately I don't know much about DK tanks (i'm a prot war), but from what I've read on forums, its way better to use a 2hander over duel wielding for a DK tank.
My Armory ---> http://www.wowarmory.com/character-s...&n=Mackmustard
alright someone post who knows more about dk's and also i changed afew items chestpiece and im using a 2h. i regemmed for some dodge more as fun than anything but its actually seeming to help out alittle bit
Hi Zarala
Just wondering have you been using Death Strike within your rotation? I tanked on my level 73 Death Knight some what and found when I incorporated Death Strike it made my healer's job easier. I understand level 80 instances are different, but they are similar in some respects (I.e., similar rotations, you can be alittle loose as a tank on your rotations in normal instances in comparison to heroics where you need to be present physically and mentally.).
Hum, first get yourself def-caped. Relying on the sigil to fill in the 10 last points is not recommended. Also as a tank your talents are not optimal. There's IMO too much spent on boosting your damage where it could be spent on mitigation.
Start with removing Hysteria and take mark of blood instead.
Drop the 6 points of might of morgaine and blood gorged and you could also drop HS and epidemic, and put all that in frost and get frigid breastplate.
I know it's hard to let go of HS, but you're a tank, not a DPS, get over it. If your cycles are right, your threat output on single target should be sufficient.
All the rest is pretty nice. Wish I had your gear
Edit: on a side note, getting unbreakable armor is gravy if you have the guts to go hybrid :-)
Last edited by jeango; 03-12-2009 at 06:18 AM.
jean i had the wrong rune on my weapon :P
and mark of blood is useless now that it only has 20 charges and a 3 min cooldown.
blue, its not heroics i get hit hard in its raids not heroics and in that case im taking damage from 4 mobs 1.5k heal wont help me that much when i can be using OB lol.
Hi, Zara
I understand 1.5k heal isn't much but it certainly is better than nothing.


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text: The first solo album by Rita Lee – cut back when she was a member of the groundbreaking Tropicalia trio, Os Mutantes! The album's got a very different feel than her work with that group – and has Rita stepping out as a sophisticated pop singer, almost in the way that Nico did on the Chelsea Girl album, after leaving the Velvet Underground. Arrangements have a weird twisted edge – as Rita makes her way through a set of originals and a few covers, in an almost deadpan, ice-blond mode that reminds us of some of Jane Birkin's early work. Arrangements are by the great Rogerio Duprat, and titles include "Sucesso, Aqui Vou Eu", "Prisioneira Do Amor", "Hulla Hulla", "Tempo Nublado", "Precisamos De Irmaos", and "Calma" – plus a nice cover of "And I Love Him". © 1996-2014, Dusty Groove, Inc.


text:
Plan for an emergency: Heatwave
Prepare Your Survival Kit
Ideally, prepare your kit with all the following items and keep it in an easily accessible location. Make a note of the location of any item not in your kit.
- Battery-operated radio (with spare batteries)
- Torch (with spare batteries)
- Strong shoes, gumboots, leather gloves and overalls
- First aid kit and medications you need
- A change of clothes, toiletry and sanitary supplies
- Special needs for infants, the aged and people with disabilities
- Water in sealed containers - ten litres per person (for three days)
- Three days supply of canned food (plus can opener and utensils)
- Pet food, water and other animal needs
- Some house repair items such as timber strips, hammers and nails for temporary repairs
- Tent or tarpaulin, pillows and blankets (woollen and thermal)
- Mobile phone and charger
- Strong plastic bags (for clothing, valuables, documents, and photos)
- Spare car and house keys
Emergency Services
Agencies work together to issue alerts for heatwaves, the agency issuing the alerts will vary.
Be on the look out for alerts related to Heat Health (generally issued by the Chief Health Officer), Extreme Heat or Transport Alerts.
The Bureau of Meteorology is now forecasting heatwaves as part of a pilot project - see the latest heatwave forecast on its website.
Your local doctor, hospital or health professional is a source of advice if in doubt. All life-threatening situations should be reported by calling 000.
Before a Heatwave
Adequate preparation is essential for heatwave, especially for people who are at high risk, especially elderly people, babies and young children and people with health and mobility problems.
- Stay hydrated - it's recommended that you drink two to three litres of water, even you don't feel thirsty. Avoid alcohol and caffeine
- Dress light - avoid dressing in heavy clothing to allow your body to maintain a normal temperature. Light coloured clothing reflects heat and sunlight
- Check on your family and friends - at least twice a day, check on the welfare of people who are at risk such as the sick and elderly. Keep a close eye on young children
- Take shelter - avoid extended exposure to the sun and if you need to be out in the conditions wear a shirt, hat, sunglasses and sunscreen. Sunburn will affect your body's ability to cope with the heat
- Get your home ready - draw your curtains, blinds and awnings at the start of the day to keep as much sun out of your home
- Seek air-conditioning - if you don't have air conditioning at home then arrange to spend the day in a shopping centre, library or other public place. If you have an air conditioner at home, make sure it's serviced. Fans can also help provide relief
Look after your pets - ensure your pets have plenty of shade and cool water to last the entire day and regularly check on them
During a Heatwave
- Look for symptoms of heat stress in your family, friends and neighbours
- Phone for assistance immediately if you show any symptoms of heat stress including extremely heavy sweating, headache and vomiting, confusion, swollen tongue
- Regularly check on family and friends, particularly those at risk, arrange a set time twice a day when you're going to make contact
- Stay hydrated - keep drinking water, even if you don't feel thirsty
- Stay cool - dress in light clothing and seek air-conditioning. If you don't have air-conditioning at home, visit a public place such as a shopping centre or art gallery
- Avoid the sun - if you're physically active, avoid being out in the sun for extended periods and if you have to be wear sunscreen, a shirt, hat and sunglasses
- Don't leave children or pets in parked vehicles for any period of time
- Continue to check on family and friends, particularly those people at risk
- Keep drinking water regularly, even if you don't feel thirsty
- Be careful for falling tree limbs - this is often a hazard during periods of extended high temperatures
First posted


text: We read of so many instances where photographers have been stopped in the streets and shopping malls etc, by security guards who perhaps are eager to impress their employers with their vigilance. Is this a phenomenon that happens in other parts of the UK I pondered, or are we in the North West plagued by this problem as well. There's only one way to find out I reasoned so I thought I would begin with the railway stations in both Crewe and Liverpool, and after that I would visit Manchester Piccadilly. After alighting from the train I set off on a tour of the platforms sporting my Nikon D300 around my neck and perched atop of it was my Mecablitz flashgun, in all a very obvious set up that only someone asleep wouldn't notice. In the distance I spotted two security guards who were also armed, and it was then that I felt a bit apprehensive as I drew nearer to them. They looked at me for a moment and then looked away, would you believe it I thought, they're not interested and obviously don't regard me as a threat to our national security. I also experienced the same in Liverpool and Manchester stations. When I was in Manchester I went walkabout in the city centre and I was not approached at all as I took my pics, I found the same in Liverpool as well. I didn't do the shops in Crewe as they are quite a way from the railway station. So, is all this hassle that photographers put up with in other regions?. Here in the North West, common sense prevails!!


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text:
A very simple 2 phase encounter. It requires 1 tank, and 2 to 3 healers on 10man. It could possibly require 2 tanks on live.
The first phase of the fight he will stomp, and make orbs.
Stomp is handed by healers and tank(s), and dps standing within 25 yards of the boss. The closest 2 to the boss should idealy be both tanks if you two tank it, or a plate melee dps for the physical damage reduction.
Resonating Crystal is handled by assigning 3 players (on 10man), with good mobility to stack on each orb/crystal. It explodes, then moving to the next. These orbs currently seem to spawn outside of the bosses stomp range, and the players should only take the minimum damage from the orbs (Beams will connect players to the orb to denote who will be taking damage, the beams color will change from orange (high damage), red (medium damage), blue (low damage) getting close enough for blue damage is very easy with the current orb spawn timer).
Crush Armor currently on the PTR this ability does not force tank swaps as it will fall off around 3 stacks due to the other mechanics of the fight (which is where it starts to get dangerous anways).
Phase 2 Morchok will drag all player to him. Doing small damage in the process, while he does this he will summon spikes. After a short pause players will regain control of their character and can run behind these spikes to LoS the boss, as if they are in LoS of the boss with will get hit by Black Blood of the Earth.
In reality, You don't have to LoS the boss, you just need not stand in stuff on the ground. Doing this will allow you to continue to DPS him. The easiest way to do this is stand the edge of a spike, or in between two of them. Your results will vary, the blood seams kinda buggy atm.
Phase Timer Morchok will just wash rinse repeat between p1 and p2 on a timer.
Furious My group saves Timewarp (Herosim, Bloodlust), for this part of the encounter, to help it end faster to assist with healing. But honestly its not that bad if your tanks have heroic firelands gear.
This will require 2 tanks, and 2 to 4 healers (for 10man). Depending on how damage is tuned on live, I'll go on a limb and say 2 healers (for 10man)
Assuming you know the normal mode, which if you don't scroll up. What changes is Morchok creates a clone of himself. The simplest way we found to deal with this to have your raid split between the two morchok clones and drag them some 50 to 100 yard apart, and 5man each 'mini-morchok' if you will.


text:
Maximise your Strategic Flexibility with an Open, Hybrid Cloud
There are many paths to the cloud for the enterprise. The one you choose can affect much more than your enterprise IT architecture. It will...
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In 2005, after observing the insurance industry's growing awareness of and interest in Linux, Travelers began testing the viability of deploying...
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Performance deficits and the high costs associated with purchasing and maintaining servers were the catalysts for Munich Airport's transition from...
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The Compliance Conundrum - Providing Secure Collaboration for Financial Services Content Via Mobile and Cloud
This paper defines the conflicting informational desires and challenges facing the modern financial service organisation. It explains in detail the...
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The ability to integrate systems and share data across the enterprise is a common datacenter need. "Integration bus" is a common term that...
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In the five decades of modern project management, PM software developers have made constant strides in providing support within their tools for the...
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Top 7 reasons why Microsoft Office is the ideal report design, document generation and mail merge tool.
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One of the greatest challenges in service optimisation is increasing customer service levels while reducing operational costs. It is often...
Published 06 February 2012
Aberdeen Group Field Service 2011 Report
The explosion of mobility in both the consumer and enterprise arenas is undeniable. Download this free white paper to find out more about mobility...
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Practical Fundamentals for Master Data Management
In this paper we look at the levels of maturity and capability necessary for deploying enterprisewide initiatives, such as MDM, and ponder why...
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Making Your Website Safe for Online Buyers with the Qualys SECURE Seal
The number one concern of internet users is that a website will keep personal information safe and secure. Toward this end, many users look for a...
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text:
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A 12-year trend in radical mastectomies in the United States: An inpatient database review. Journal of Surgical Research, Vol.179, No.2 (Feb 2013): 186. I.D. Ehanire, O. Yerokun, Tolulope A. Oyetunji, Wayne I. Frederick, S. Horton, LaSalle D. Leffall Jr, L. Wilson.
Yooseph, Shibu (2013)
Microbiome analysis of stool samples from African Americans with colon polyps. PLOsOne, Vol.8, No.12 (20 Dec 2013). Hassan Brim, Shibu Yooseph, Erwin G. Zoetendal, Edward Lee, Manolito Torralbo, Adeyinka O. Laiyemo, Babak Shokrani, Karen Nelson, Hassan Ashktorab.
Young, John K (2013)
Klotho regulates retinal pigment epithelial functions and protects against oxidative stress. J Neuroscience, Vol.33, No.41 (9 Oct 2013): 16346-16359. Maria Kokkinaki, Mones Abu-Asab, Nishantha Gunawardena, Gerard Ahern, Monica Javidnia, John K. Young, Nady Golestaneh.
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Hemodynamic correlates of low umbilical cord vitamin D and ionized calcium. Clinical and Experimental Hypertension, Posted online on October 28, 2013. Inez Reeves, Grace Rosario, Michal Young, Kerry Lewis, Kareem Washington, Richard M. Millis.
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The DC Breastfeeding-Friendly Hospital Initiative: An evaluation of hospitals' support for breastfeeding in the capital of the United States. J Hum Lact, Vol.29 No.4 (Nov 2013): 465-68. Sahira A. Long, Michal A. Young, Jennifer A. F. Tender, Vernell P. DeWitty, Kathleen Logan, Mudiwah Kadeshe, Carol Ryan, and Suzanne G. Haynes.
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Microbiome analysis of stool samples from African Americans with colon polyps. PLOsOne, Vol.8, No.12 (20 Dec 2013). Hassan Brim, Shibu Yooseph, Erwin G. Zoetendal, Edward Lee, Manolito Torralbo, Adeyinka O. Laiyemo, Babak Shokrani, Karen Nelson, Hassan Ashktorab.
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