text: The Equinox, Manchester Village, VT Winning Customer Service… Tools, Tips & More! Presented By: Linda Wallingford 10460 Roosevelt Blvd., Suite 287 St. Petersburg, FL 33716 727.324.3006 email@example.com Folk Folk Folk Folk Folk Folk Folk Folk Folk Folk Feature films are the result of years of scientific research and of experience. 1 4 5 3 2 Feature films are the result of years of scientific research and of experience. 6 Four Cornerstones of Readership Growth • Improving editorial and advertising content • Building recognition and loyalty through stronger brand promotion • Reforming management and culture • Providing superior customer service 5 Reasons Subscribers and Single Copy Readers Continue To Read Your Newspaper? • ________________________ • ________________________ • ________________________ • ________________________ • ________________________ Something to Think About… • A typical business hears from only 4% of its dissatisfied customers. The other 96% just quietly go away and 91% will NEVER come back! This represents a serious financial loss for those companies whose employees do not know how to treat customers, and a tremendous gain for those companies that do. A survey on why customers never come back found the following… • 3% move away • 5% develop other loyalties • 9% leave for competitive reasons • 14% are dissatisfied with the product • 68% quit because of an attitude of indifference toward the customer by the owner, manager or an employee. • Only 5 years ago, a typical dissatisfied customer would tell eight to 10 people about his or her problem. • One in 5 would tell 20. • Now, with the internet, a dissatisfied customer can tell the world about their interaction with your newspaper! Yours is a Very Bad Hotel A graphic complaint prepared for: Joseph Crosby General Manager Lisa Rinker Front Desk Manager DoubleTree Club Hotel 2828 Southwest Freeway Houston, Texas In the Early Morning Hours of November 15, 2001, at the DoubleTree Club Houston, We Were Treated Very Badly Indeed. • We are Tom Farmer and Shane Atchison of Seattle, Washington. • We held guaranteed, confirmed reservations at the DoubleTree Club for the night of November 14-15. • These rooms were held for late arrival with a major credit card. • Tom is a card-carrying Hilton HHonors Gold VIP… • Yet when we arrived at 2:00am… we were refused rooms! Refused Rooms… Even When We're "Confirmed" and "Guaranteed"? • Mike, your Night Clerk, said the only rooms left were off-limits because their plumbing and air- conditioning had broken! • He'd given away the last good rooms three hours ago! • He'd done nothing about finding us accommodation elsewhere! • And he was deeply unapologetic! Quotations from Night Clerk Mike "Most of our guests don't arrive at two o'clock in the morning." -- 2:08 am, November 15, 2001 Explaining why it was OUR fault that the DoubleTree Club could not honor our guaranteed reservation We Discussed With Mike the Meaning of the Term "Guarantee." guar·an·tee (g r n-t ), n. 1. Something that assures a particular outcome or condition: Lack of interest is a guarantee of failure. a. A promise or an assurance, especially one given in writing, that attests to the quality or durability of a product or service. b. A pledge that something will be performed in a specified manner. (Save this for your future reference.) Quotations from Night Clerk Mike "I have nothing to apologize to you for." -- 2:10 am, November 15, 2001 Explaining why we were wrong to be upset that our "guaranteed" rooms weren't saved for us The Career Path of Night Clerk Mike (He peaked last week.) November 15, 2001: Rude Hotel Clerk 1995: Subway Sandwich Maker 2004: McDonald's Sandwich Maker 1985: Paper Boy 2014: Septic Tank Cleaner Mike Wasn't Too Optimistic About Finding Us a Place to Sleep. • 2:15 in the morning is a heck of a time to start looking for two spare hotel rooms! • Mike slowly started dialing around town. Quotations from Night Clerk Mike "I don't know if there ARE any hotel rooms around here… all these hotels are full." -- 2:12 am, November 15, 2001 Just starting to look for alternate accommodation for us, even though he'd filled his own house up by 11:00pm Mapped Against Other Hospitality Providers, Your DoubleTree Club Fared Badly on November 15, 2001. GROWTH-ORIENTED DESPISES & TREATS MISTREATS CUSTOMERS CUSTOMERS WELL HEADING FOR COLLAPSE Mike Finally Found Us Rooms Here. • Shoney's Inn & Suites is a dump. • It is six miles further away from downtown Houston, which makes a difference in morning rush-hour traffic. • Had we wanted to stay at Shoney's, we would have called them in the first place. • We could only get smoking rooms. Even After We Left the DoubleTree Club, Our Troubles Weren't Over, as This Timeline Shows. Jon, a colleague, was arriving in Houston on an overnight flight … and coming to join us at the DoubleTree Club first thing in the morning. As we had to go stay elsewhere, we wrote Jon a note and left it in care of Mike the Night Clerk. We Are Very Unlikely to Return to the DoubleTree Club Houston. Lifetime chances of dying in a bathtub: 1 in 10,455 (National Safety Council) Chance of Earth being ejected from the solar system by the gravitational pull of a passing star: 1 in 2,200,000 (University of Michigan) Chance of winning the UK Lottery: 1 in 13,983,816 (UK Lottery) Chance of us returning to the DoubleTree Club Houston: worse than any of those (And what are the chances you'd save rooms for us anyway?) The average business spends six times more to attract new customers than it does to keep old ones. Yet customer loyalty is, in most cases, worth ten times the price of a single purchase! Revenue Lost to the DoubleTree Club Houston as a Result of our November 15 Incident 18,000 16,000 Our firm's total 14,000 expenditures on 12,000 Houston-area lodging 10,000 8,000 Dollars we'll be 6,000 spending at the 4,000 DoubleTree Club Houston 2,000 0 Calendar Calendar Shown in U.S. dollars 2001 2002 We'll Be Sending This Presentation to Promus Properties. • And to some friends. • We hope they'll share it with their friends! • If you'd like a hard copy, email us at: email@example.com. • Good luck! • And give our best to Mike! Then there are… • www.bestbuysux.org • www.whypaypalsucks.com • Don't Buy a Kia - http://members.tripod.com/~aiki_joe/ i_hate_kia/ 5 Reasons Customers Stop Subscribing/Purchasing Your Newspaper • ________________________ • ________________________ • ________________________ • ________________________ • ________________________ Goal… Increase Ad Revenue • Recruitment • Automotive • Real Estate • Private Party Goal… Gain and Retain Readers • Reduce Churn • Grow E-Z Pay • Cost-Effective Marketing • Added-value programs ??????????? • How easy is it to do business with us? • What methods do we use to follow-up with our readers? • Do we measure reader satisfaction? • What are we doing to position our brand and image in our markets? Customer service does not begin and end in our call centers! A successful newspaper is a customer-driven newspaper! We don't get a second chance to make a first impression. When customers feel good about that first interaction with your newspaper, they'll come back for more - they will become loyal customers and will tell others about their satisfaction! Circulation departments that focus on their customers - • Ask questions • Are creative • Solve problems • Communicate • Offer solutions • Plan ahead - work • Don't assume their plan • Up sell Partial Subs • Know that actions speak louder than • Seek feedback words Let's first define what superior customer service means... Dealing with any customer situation efficiently, professionally and in a manner that leaves customers committed to your newspaper and/or purchasing your products – including your on-line and niche publications. There is a vast difference between guessing and knowing what our readers want. We know what our readers want and, moreover, we know what is important to them! • Our readers want: - Excellent Content - Timely Delivery - Great Value … A genuine commitment to providing what is truly important to them! For us to really listen and communicate with them. And, for us to do everything we can to provide the level of service they expect and deserve! Keeping loyal readers who are already familiar with our product requires something as basic and affordable as providing superior customer service. Some companies that get it… They have a... Company-wide Service Commitment Workplace Culture Staff members understand the importance of their jobs in contributing to the success of their department and the newspaper. Communication is wide open between all levels of management, their staff and among other departments. Do your newspaper's various divisions operate independently of one another? CIRCULATION ADVERTISING PRODUCTION EDITORIAL INFO SYSTEMS ACCOUNTING MARKETING The "silo effect"… • Lost revenue • Duplicated efforts • Missed promotional opportunities • Morale issues • Employee turnover It is critical that members from different departments work on problem-solving teams with one another, thereby learning an appreciation for the jobs or responsibilities of others. Lack of Motivation? Is the newspaper's mission is clearly communicated to employees at all levels and their commitment secured? Tell me and I'll forget... Show me and I'll remember... Involve me and I'll understand. VISION VALUES An image of our How we expect to travel to desired future. where we want to go. PURPOSE or MISSION What our newspaper is here to do. GOALS Milestones we expect to reach before too long. Possible Attitudes Toward a Vision • Genuine Compliance: Sees the benefits of the vision. Does everything expected and more! • Formal Compliance: On the whole, sees the benefits of the vision. Does what is expected and no more. • Grudging Compliance: Does not see the benefits of the vision. But also, does not want to lose job. Does what he or she has to do, but also lets it be known that he is not really on board. Possible Attitudes Toward a Vision • Non-Compliance: Does not see the benefits of the vision and will not do what is expected. "I won't do it and you can't make me". • Apathy: Neither for nor against vision. No interest. No energy. "Is it five o'clock yet?" What Are The Top 10 Attributes of Successful Circulation Employee? • Organization • Flexibility • Excellent Customer Service Skills • Accountability • Follow Through • Thoroughness Top 10 Continued... • An general understanding of other team members' duties. • Excellent Communication Skills - Verbal & Written • Knowledge of accounts and key people • The ability to partner with other team members to increase their account base, bring in additional revenue and build relationships. Empowerment!!! Empowered people have the necessary information to make the right decisions and act; they don't have to wait for multiple levels of approval. Empowered people identify problems and fix them. They do what it takes to keep customers happy. These people don't have time for turf battles because when everyone shares power and a common goal, turf becomes irrelevant and teamwork becomes imperative. I will. I prefer. I choose. I will choose an appropriate response. I can create an effective presentation. I can choose a different approach. There's nothing I can do. I control my own feelings. That's just the way I am. Let's look at our alternatives. He makes me so mad. They won't allow that. I have to do that. I can't. I must. If only. Continual Training Is Imperative • Telephone Techniques • Building Your • How to Multi-Task Interpersonal Skills • Prioritization/Time • Projecting a Positive Management Attitude in a High Stress Environment • Working Proactively • Maximize Your • Maximizing Contribution to the Productivity newspaper and co- workers. The more you know… • …the more valuable to the organization you become. • …the more advancement opportunities present themselves. • …the more assistance you can provide to your internal and external customers! First Impressions Are Lasting Impressions 5 seconds! The clock is ticking… • Do we look professional and interested and engaged? • Do we greet customers and acknowledge their presence whether on the phone or in person? • Do we make customers feel welcome and appreciated? or… • Do we treat customers like they are just another inconvenience… interrupting your conversation, thoughts, etc. • Do we treat customers like they are just a number? • Are we desensitized to the customers' needs...not willing to give them the level of service they expect and deserve? People don't have to do business with you! Where else can they find news and ads? Emotions Play a Role • Readers want to feel welcome. • Readers want to feel appreciated. • Readers want to feel good about you and the products and services your newspaper provides! Often overlooked!!! • Our customers hear and see how we interact with each other! How much revenue has your newspaper lost because of poor telephone techniques? Halllo… Oliver?? Would you believe… One ringy dingy…two ringy dingies…three ringy dingies. Have I reached the party to whom Yes, Commissioner Gordon. I am speaking? Answer Promptly! If a caller has been waiting, THANK THEM for waiting. Answer cheerfully. Use the caller's name during the course of the conversation to personalize the call. Be Prepared. Know your product. Be thoroughly informed, particularly about any complaint procedures. If you don't know the answers, ask questions. Personalize your voice. Your personality IS NOT eliminated when you answer the telephone. Smile, putting a natural smile in your voice is contagious! Really listen. Actively listen to what your caller is saying. Avoid making a customer repeat himself/herself. DO NOT interrupt the caller in mid-sentence. Avoid using industry terms. The caller does not know what they mean. Use salesmanship. Everybody sells. Give the customer all the facts. Anticipate possible objections or concerns. Be of service to the customer. Show an interest in the customer's needs. Be enthusiastic and sincere. EVERBODY SELLS? • You want to cancel your subscription? Sure…I can take care of that… • Starting delivery? We've got a deal on Sunday only for 13 weeks. Why don't you start with that? • Would you like us to bill you? • We've got 30 people waiting, I'm taking my lunch. They'll call back. They always do. I Don't Know. Find out. "I'll find someone who can help." We Can't Do That. Tell people what you can do. You'll Have To. Use "you'll need to" instead. No. The word "NO" should never begin a sentence. Offer a positive alternative. Positive Trigger Words • Important • Confidence • Effective • Right Now • Exclusive • Benefits • Immediate • Exclusive • Easy • Dependable • The Latest • Economical • Advantages • Available • Affordable • Valuable •PLEASE. •YOUR WELCOME. •THANK YOU. •HOW CAN I HELP YOU? •WHAT CAN I DO FOR YOU TODAY? •THAT'S NO PROBLEM. •THERE SHOULDN'T BE A PROBLEM. •SURE! •CERTAINLY! •YES! •I'D BE HAPPY TO... •I'D LOVE TO... •YES, I CAN... •YES, WE CAN... •I APOLOGIZE FOR ANY INCONVENIENCE. •I'D LIKE TO SIGN YOU UP FOR... •I'LL SEE TO IT, THAT... •LET ME GET YOU STARTED FOR... •I'LL MAKE SURE THAT... •LET'S SET YOU UP FOR... •I HAVE YOUR INFORMATION, AND WILL •I'D HATE TO SEE YOU CANCEL. SEE TO IT... •I'D HATE TO HAVE YOU CANCEL. •I'LL CERTAINLY FIND OUT FOR YOU. •I UNDERSTAND. •I'D BE HAPPY TO FIND OUT FOR •I UNDERSTAND COMPLETELY. PROBLEMS ARISE. •I UNDERSTAND YOUR FRUSTRATION. •HERE'S WHAT I CAN DO FOR YOU. •HERE'S WHAT WE CAN DO. •LET ME DO THIS. •LET'S DO THIS. How to Transfer a Telephone Call Explain to the caller that you would be happy to connect them to the appropriate department/person they are trying to reach. Identify the party or department to whom you are transferring the caller to before you attempt the transfer. Example: I will connect you with the classified inside sales department. In case we are disconnected and for your convenience, the number is 216-999-5555. One moment please while I connect your call. Or I will connect you to Ms. Maxwell's office. In case we are disconnected and for your convenience, Ms. Maxwell's number is 216-999-1234. One moment please while I connect your call. Then… Connect the call. Stay on the line if at all possible until the customer has reached the appropriate party/department. If you have the caller's name and/or reason for the transfer, give that information to the party/department to whom you are connecting the call. When the person/department you are connecting the caller to answers the phone… Identify yourself and announce the call. Example: Hello. This is Mary from Editorial. I am transferring Mrs. Smith to you. She wants to place a classified ad. Go ahead Mrs. Smith. You have the Classified Advertising department on the line. Or Hello. This is Susan from Promotions. I have Mr. Rogers on the line for Ms. Maxwell. One moment while I connect the call. Go ahead Mr. Rogers. You have Ms. Maxwell's office. Rephrase the caller's words to let them know that YOU understand what the call is about. If there is a need to call the customer back, make sure you have a number where they can be reached during the day! Ideally, all customer concerns should be addressed within 24 hours. A caller's perception of a problem is their reality. No matter how small their concern might seem to you, it is important. Show the caller that you appreciate the fact that they cared enough about your product to call. After all, if it were not for them, you would not be in business. Avoid making excuses such as, the computer was down, it's not my department's fault, he/she didn't follow through, etc. Excuses exasperate any situation and are a tremendous waste of everyone's time. Ask questions to insure that you have the necessary information to resolve the caller's concern(s). It's too late after you disconnect the call! Be thorough and accurate when writing messages and conveying a customer's wants and needs to other individuals. Take ownership. Once you hear the caller's concern, it becomes... YOUR CONCERN! Resolve it! You'll feel great about your efforts and the customer will feel great about you and your company. How to Calm the Upset Customer Customers, in general, are not angry at you! They are angry or upset about a situation or an event. Sorry…seems to be the hardest word. • Apologize • Empathize • Reassure • Ask the customer what will satisfy them. • Tell them that you VALUE them and the relationship. Internal Customer Service + External Customer Service = THE ETERNAL CUSTOMER Why does improving internal customer service matter? • when employees think of customers they usually think external customers – readers, advertisers…the community at large. • the quality of service provided by staff dealing directly with external customers is, to a large extent, dependent on the quality of support provided to them internally • for internal customer service to thrive in an organization it must be demonstrated by everyone… in every aspect of there work whether they deal with external customers or not. Internal Customers • Our Co-workers • How do you treat co- workers? • Other Departments • Do you share successes and failures? • Do you try to make others look bad… thinking you'll get ahead? How do we treat each other? • You do it…that's not my job. • Who do they think they are… asking me for help? • That's their problem…not mine. • I'm not getting paid for that…why should I care? Leaders Care About the Team! • They ask if anyone needs helps and will accept assistance from others. • Work well with others to accomplish set goals and objectives. • Have no time for turf battles and gossip …they are irrelevant. • Leaders are often the first to be promoted! For internal customer service to thrive in an organization it must be demonstrated by everyone… in every aspect of there work whether they deal with external customers or not. • Acknowledgment. Excellence in internal customer service delivery by individuals and teams should be acknowledged and rewarded. • Long-term commitment. Internal service delivery improvements will not happen overnight and requires a continuous effort by all departments and employees. Ask Yourself These Questions… (from a Governmental task force on internal customer service.) • When you answer the phone, do you identify yourself and your department? • Do you apply the same levels of urgency and service to internal vs. external e-mails, phone calls, correspondence? • When other departments contact you for help, do you regard it as a worthwhile and important use of your time? • Do you enjoy working with other departments at the newspaper? • Can you see the greater good that comes from helping other departments solve their problems or fulfill their needs? • Do you provide information or advice to other departments on time? • Do you arrive on time for internal meetings? • Do you provide regular updates and briefings on your work to the rest of your department/ newspaper? How can we incorporate superior internal customer service in our day-to-day operation? ____________________ ____________________ ____________________ ____________________ ____________________ ____________________ ____________________ People you work with... …and there is always ego - • The Chronic Complainer • The Rule-Breaker • The Annoying Braggart • The Lone-Wolf The Greedy Employee The Joker The Leader The Loud Mouth The Busy Body The Happy Employee The Disgruntled Employee The Information Specialist Keeper of the Nuts The New Guy The Expert The Supervisor The Mole The Frustrated Employee And Tadaaaa… Da BOSS !!!! Da Boss' Wife The Boss' Kid the best time of the year… VACATION! Are you in sales? Yes!!!! A solid grasp of product and company knowledge, along with continual training, will give you and your team the tools necessary to increase revenue by gaining and retaining advertisers! The Importance of Product and Company Knowledge You can't sell and service what you don't know! Training… • Features and Benefits • Overcoming Objections • What's New • Role Playing Tools… • Scavenger Hunts • Daily Challenge • Morning Snapshot • Operation Smile • Mystery Callers • Monitoring What is your Product or Products? • _______________________________ • _______________________________ • _______________________________ • _______________________________ • _______________________________ Who is your audience/market? • __________________________________ __________________________________ __________________________________ __________________________________ __________________________________ __________________________________ __________________________________ __________________________________ _______ List 10 things you KNOW about your product? • ________________ • ________________ • ________________ • ________________ • ________________ • ________________ • ________________ • ________________ • ________________ • ________________ List 10 things you KNOW about your company? • ________________ • ________________ • ________________ • ________________ • ________________ • ________________ • ________________ • ________________ • ________________ • ________________ What obstacles do you face in providing superior customer service to the internal and external customer? What are some of the positive steps YOU can take to overcome some of these obstacles? Maslow's Levels of Competency #4 Unconscious Competency You no longer need to think on a conscious level how to perform a specific action. At the point of unconscious competency a habit is formed. We can get good at things that serve us or good at things that don't. Creating Raving Fans Creating Raving Fans - Blanchard and Bowles Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create "raving fans." Harvey Mackay When a customer complains, you know you are hearing the truth ... their perception is their reality. When a customer is silent or says "fine" with a slight smile, perk up your ears--you've got a real problem. Consistency Creates Customers who have been burned Credibility before don't trust easily. You are trying to pull them in and they are trying to resist. Consistency will overcome resistance. ________________________________ ________________________________ ________________________________ ________________________________ ________________________________ ________________________________ Those who believe that the _________________ newspaper can succeed are _________________ instrumental to that success. It only _________________ takes one negative person to destroy _________________ part of your customer base and chip _________________ away at any continued growth. _________________ _________________ _________________ You can make a difference! There is much more to customer service than meets the eye. Dedication, commitment, goals and emotions play an important role in the level of customer service you and your organization provides to your customers! Raving Fan 1. __________________________________________________________________ 2. __________________________________________________________________ 3. __________________________________________________________________ 4. __________________________________________________________________ 5. ___________________________________________________________________ The Lifetime Value of a Customer Revenue Lost to the DoubleTree Club Houston as a Result of our November 15 Incident 18,000 16,000 Our firm's total 14,000 expenditures on 12,000 Houston-area lodging 10,000 8,000 Dollars we'll be 6,000 spending at the 4,000 DoubleTree Club Houston 2,000 0 Calendar Calendar Shown in U.S. dollars 2001 2002 Understanding the Lifetime Value of the Customer Retail Advertising… If a customer runs a full page b/w ad in your newspaper once a year for 10 years, how much will they have spent with the newspaper ? Friday-Sunday Home Delivery A home delivered subscriber (based on current Friday thru Sunday home delivery rates) takes the newspaper for 20 years. How much money will that customer pay the newspaper? Single Copy Sunday • Mrs. Smith purchases a Sunday newspaper from her local store every Sunday. She has been doing so for the past three years. How much money has she spent? 26 seven-day subscribers cancelled today because of poor service • How much revenue is will be lost annually? My Top 10 Learns As An Advertising and Circulation Manager 1. Training should be continual and mandatory. While some organizations will tell they have neither the budget nor the ability to spare the time to train their employees, my message to them is you can't afford not to! 2. Product and Company Knowledge. Simply put, you can't sell and service what you don't know. 3. Communication must be wide open between all levels of management, their staff and among other departments. Call center staffs are often the last to know about important changes in the product or company. Because these folks are a vital link between readers/advertisers and the company it is imperative that they be informed and trained immediately on any pending product enhancements, changes, etc. 4. Recognition means more than money. The staff wants to be recognized and appreciated for the effort put forth day-in and day-out. Working in a newspaper's advertising or circulation department can be very intense. Every customer must be treated as if they are your only customer. When a representative is on their 30th call of the day, the ability to make a reader/advertiser feel appreciated and valued requires dedication, commitment and talent! 5. Challenge. Implement programs such as "the daily challenge" or form teams to help achieve certain goals. Everyday should be as exciting as the previous day. The staff will look forward to coming to work because they won't want to miss out on the excitement! 6. Competition is healthy. Share with the staff information about other like-size newspapers …answered call percentages, ad revenue gains/losses, benchmarking studies. Let them know where they stand. Involve them in developing the road map to becoming #1. 7. Everybody Sells! There is a huge difference between an operator and a well-trained customer service representative. An operator answers the telephone and transfers the call. A customer service representative is employed to sell –gain and retain! Gone are the days of the "phone boards". Skilled call center reps have a tremendous impact on our ability to gain and retain advertisers and readers as well as bring in revenue. 8. Avoid Burnout. It is a manager's DUTY to make sure his/her staff does not burn out. Burn out creates employee turnover, morale issues and customer dissatisfaction. 9. Work the Floor. You can't manage your operation sitting in your office. Walk the floor…listen to calls…take calls. Talk to your staff! You'll be surprised at the difference it will make and how much more engaged they will become. 10. Have Fun! When conducting on-site training throughout the country, the one thing that I hear continually is that "work is not fun anymore". Why? Because we are often consumed with the "bottom-line", we fail to realize that our staffs are not smiling…not happy. Simple solutions are easy to implement. You and your staff will be glad you did! A Customer Is... The most important person to come into Someone who has biases this organization whether and prejudices just like I do. in person, on the phone, He may not like my hair; or by mail. I may not like his clothes. Yet he is a special human being The person who ultimately pays my and my customer. paycheck. I really work for her. Someone I take care not to offend. Even when she is wrong, I point out the Not someone with whom I should argue. mistake indirectly and politely. Dale Carnegie said: "The only way to get the best of an Someone who is sometimes a challenge. argument is to avoid it"-- I embrace the challenge and am glad especially with customers. when I can turn a frown into a smile. Someone with whom Someone who is very special. I will learn patience, She is my customer for a few short even though he is not minutes and I focus on always patient with me. serving her needs 100% when I am helping her. Someone who can make or break my day, depending upon how I react Someone with whom I will go to her comments. the "extra mile." I can easily control my life He may not realize it, but I realize by controlling how I that the difference between respond to situations. mediocre and excellent is just 10%. Rebecca L. Morgan Winners make things happen… losers let things happen.


text:
Western Sizzlin2688 David H Mcleod Blvd, Florence, SC 29501
Email this business
(843) 665-5965
Drop into Western Sizzlin for good times and great food. The restaurant isa neighborhood favorite, and offers a casual, friendly dining atmospherethat you and your friends are sure to enjoy. Western Sizzlin also featuresa friendly, professional staff of great people, who will make sure you enjoyyour visit and that Western Sizzlin lives up to its reputation for pleasantdining and superb cuisine. The menu offers an inspired array of selectionsthat is sure to satisfy everyone in your group, every time. Be sure to askyour server about new selections, daily specials, and special chef'screations. Whether you're in the mood for casual dining or a specialoccasion, Western Sizzlin is sure to please.

subset: commoncrawl


text:
MSM Milling director Bob Mac Smith has rejected suggestions there could be an alternative to a proposed coal-fired steam boiler to secure the future of the Manildra canola mill.
Mr Mac Smith addressed a fiery community meeting on Tuesday night attended by about 200 people which is about one third of the population of Manildra.
The meeting went for two hours where MSM Milling director Bob Mac Smith was given an opportunity to address a lengthy list of questions put to the company.
Residents chiefly focused on safety concerns surrounding the project to be built in Derowie Street, such as explosion and fire risks as well as health risks like as asthma.
Mr Mac Smith said Manildra residents had a right to demand answers and he gave them as best he could but ultimately it would come down to the use of coal power or the company may have to reassess its productivity.
"I wouldn't want to contemplate the long-term impacts of not getting the go-ahead, especially when in short-term memory you can recall what has happened to Simplot and Electrolux.
"The cost of butane and propane which we use now continues to rise."
He said between MSM Milling and the Manildra Flour Mill, which would also benefit from the coal-fuel burner, 303 jobs would be made secure if MSM Milling was given the go-ahead to construct the $500,000 burner.
"We had three technical experts from Sydney and probably we need to put some of those answers into layman's terms but when it comes to safety concerns we've been operating three boilers for about seven years without an incident," he said.
Manildra residents formed a committee, designed to represent their concerns, when they heard about the development in December and committee spokesperson David Mackay said he was impressed by Mr Mac Smith's presentation but he did not think residents had been swayed.
"We're not totally convinced the information is not exactly what he wants us to believe," Mr Mackay said.
A claim Mr Mac Smith rejected and said he would always endeavour to be open and honest with the community and understood "100 per cent" why they were concerned.
Cabonne councillor Marlene Nash said there could be no negotiation when it came to the use of coal power and residents should instead start lobbying the state and federal governments to get natural gas hooked up to Manildra.
Mr Mac Smith said the reality is a natural gas pipeline to Manildra would be prohibitively expensive and given the size of the market in Manildra, a bid to secure natural gas would be unlikely to succeed.
The proposal is before the NSW Environment Protection Authority and it must approve the project before it can go before Cabonne Council.


text:
Trinity Christian Academy JH at Fort Worth Academy, 5:00 p.m.
The Community News • P.O. Box 1031 • 203 Pecan Dr. • Aledo, TX 76008 • 817-441-7661 • FAX: 817-441-5419
Pasture recovery from drought, soil fertility, weed management options, stocking rates and watershed quality will be the major topics discussed at the upcoming Pasture Management Seminar to be presented at 6:30 p.m. on Tuesday, March 19, at the Parker County Agricultural Services Center meeting room, 604 North Main in Weatherford. Cost for the program is $10 per person.
Dr. Larry Redmon, State Extension Forage Specialist from College Station, will present and answer questions that participants may have.
For those livestock producers with a pesticide applicator license, 1 CEU will be offered toward their re-certification.
Hosted by the Parker County Extension Ag. Committee and the Parker County office of Texas A&M AgriLife Extension Service, all interested livestock raisers are invited to attend.
Educational programs of Texas A&M AgriLife Extension Service serve people of all ages regardless of socioeconomic level, race, color, sex, disability, religion, age or national origin. Individuals with disabilities who require an auxiliary aid, service, or accommodation in order to participate in this meeting are encouraged to contact the Parker County office of Texas A&M AgriLife Extension Service at 817-598-6168 for assistance.
Trinity Christian Academy JH at Fort Worth Academy, 5:00 p.m.
AHS Varsity vs. Cedar Park at Baylor University's McLane Stadium, Waco, Texas, 7:30 p.m.
Trinity Christian Academy Varsity vs. Granbury Cornerstone at Aledo Middle School, 7:30 p.m.
AHS at Marcus I Invitational, North Lakes Park, Denton, Texas 76201, 7:00 a.m.
AHS Varsity at Burleson Centennial, 3:30 p.m.
AHS at Denton Guyer;
Varsity, 6:30 p.m.;
JV, 5:30 p.m.;
9th A, 5:30 p.m.;
9th B, 6:30 p.m.
AHS JV vs. Burleson Centennial at Aledo, 4:00 p.m.
Trinity Christian Academy JH at Johnson County Sports Association, 5:30 p.m.
AHS at Colleyville Heritage;
Varsity, 6:30 p.m.;
JV, 5:30 p.m.;
9th A, 5:30 p.m.;
9th B, 6:30 p.m.
Trinity Christian Academy JV at Christian Life Prep, 5:30 p.m.
Trinity Christian Academy Varsity at Faustina Academy, 7:00 p.m.
AHS Varsity vs. Bishop Amat at Aledo Bearcat Stadium, 8:00 p.m.
AHS 9th A and 9th B at Chisholm Trail Freshman Tournament, times TBA
AHS at Southlake Carroll Invitational, Meadowmere Park, 3000 Meadowmere Lane, Grapevine, Texas 76051, 7:00 a.m.
Aledo Middle School vs. Weatherford Tison at Aledo High School, 4:20 p.m.


text:
Baseball Falls to Georgia State, 11-1 in Series Finale
March 13, 2004
ATLANTA, Ga. - Junior Alex Jamieson (Sarasota, Fla.) went 2-for-2 to lead the Dolphins at the plate, but Georgia State's bats caught fire in the second game of Saturday's doubleheader, clubbing 14 hits and scoring 11 runs in an 11-1 victory at DeKalb South Field.
Freshman Pete Clifford (Jacksonville/Providence) had one hit and a RBI in the third inning. JU starter Josh Deel (Jacksonville/Wolfson) (0-1) gave up seven hits and four earned runs in 2.2 innings of work in his first start of the season. Georgia State's Milton Feliciano (2-2) pitched the complete game victory.
JU evens its record at 10-10 and drops to 2-4 in the Atlantic Sun, while Georgia State improves to 6-10 and 3-3 in conference.
Georgia State put up two runs in the second, three in the third and five in the fifth to lead 11-1 in the fifth inning. The Dolphins managed just four hits, while stranding four runners on base.
The Dolphins mustered their only run of the game in the third when senior Rob Hudson (Garden City, Mich.) reached on an error and stole second, setting up Alex Jamieson's (Sarasota, Fla.) RBI single, cutting the deficit to 2-1.
The Dolphins travel to Florida A&M on Tuesday, March 16 to take on the Rattlers at 4 p.m.


text:
|Here on DA:
I Am:
TV Series:
Favourite movies:
Favourite movie characters:
Favourite games:
Do not use or publish my work without my explicit permission. All my images are under copyright and belong to me.
So, DON'T STEAL MY ART!
I casually discovered the world of 3d graphic four years ago buying a book for fantasy illustrators. In it I found a little tutorial about Vue 5, which captured my attention. My drawing skill was not so good, and the idea that I could create worlds just standing in front of my pc stimulated my interest. So I downloaded the Vue 6 PLE, and this was the beginning of my passion for the 3d graphic, which is now my favourite way to spend my free time.
My favourite 3d application is Vue (now I possess the version 7), because, even if it has some limitations (e.g. no real modeling tools, some bugs) it's easy to learn and user friendly and can produce good quality results in a very intuitive way. I integrate my pipeline with Hexagon 2.5, Daz Studio and of course Photoshop.


text:
New NBA Baselines Rules Focus On Player Safety Charlotte Spending Big On TWC Arena Upgrades Raptors Detail Plans For Practice Facility Under Armour Makes Big Offer To Durant Raptors Need One More Vote For Practice Facility Ballmer Receives Warm Welcome In L.A. NBA Ends Ban On Fantasy Game Sponsorships N.Y. Times Profiles New NBPA Exec Dir Rich Paul Leaving His Mark As NBA Agent Warriors Reveal Designs For Arena Complex
Upcoming Conferences and Events
SBD/18/Sponsorships Advertising Marketing
Published April 18, 1995
The New York Racing Association will have Lowe & Partners/SMS New York handle its ad account, previously managed by Bates USA (N.Y. TIMES, 4/18)....Sega Enterprises has been forced to revise down profit forecasts for its recently-completed fiscal year because of the surge of the yen and "further sluggishness" in the European market. Sega's announcement follows a similar revision by its chief rival Nintendo (FINANCIAL TIMES, 4/18)....As part of a review of new sport/health drinks, BRANDWEEK notes Spalding Sports Refresher, which is produced by former NBA star Kiki Vandeweghe's Pro-Team, is positioning itself between an isotonic and a soda (BRANDWEEK, 4/17)....People Magazine and Yankelovich Partners are introducing a new service called "Pop Scores," which will track the appeal of celebrities in terms of traits such as credibility and familiarity (N.Y. TIMES, 4/17)...."NBA Inside Stuff" profiled "Project Home Team" sponsored by Fannie Mae and the NBA. Fannie Mae Communications Manager Tim Carlsgaard: "We have eight teams now, we want to get more teams. We want to add at least three more next year" ("NBA Inside Stuff," 4/15)....A federal court in L.A. and not in Hammond, IN -- which is close to Robinson's hometown of Gary, IN -- will decide whether Bucks rookie Glenn Robinson can market sports equipment and apparel under the "Big Dog" name. Robinson filed suit in October, 1994, against Fortune Dogs, Inc., which holds trademark for the "Big Dogs" name. Fortune responded with a trademark infringement lawsuit against Robinson (WASHINGTON POST, 4/18).


text:
To do the cool things, you have to be logged in first.
Written by ShalamarClark on Dec 1, 2010
The Portland Trail Blazers strung together a 15-0 rally in a fourth quarter to set up a thrilling comeback, but fell a little
Continue Reading
Written by DHawes22 on Dec 1, 2010
Around The World is a daily listing of every Trail Blazers and NBA link found on the internet. Included in today's topics
Continue Reading
Written by ShalamarClark on Nov 30, 2010
The Portland Trail Blazers will face their biggest challenge on their four-game road trip and try to snap their losing slump
Continue Reading
Written by DHawes22 on Nov 30, 2010
Listen to the latest edition of Trail Blazers Courtside, your weekly internet, television and radio show devoted to all
Continue Reading
Written by caseyholdahl on Nov 28, 2010
Trail Blazers center/forward Sean Marks is out for Sunday's game against the Nets in New Jersey. He rolled his ankle in
Continue Reading
This photo: /
put this photo on your page
© 2004-2011 by the Portland Trail Blazers. All Rights Reserved.
Feedback / Privacy / Terms of Service / Trail Blazers Privacy / Trail Blazers Terms


text:
Quint (Robert Shaw), the grizzled shark expert in Steven Spielberg's first blockbuster, was on the USS Indianapolis, a ship that was bombed during World War II and whose survivors (detailed in books such as "In Harm's Way") floated in the water for days afterwards, getting picked off by swarms of toothy fish. So his death, towards the end of Steven Spielberg's rollickingly horrific romp, is thrilling as well as poignant – it's the dark fate that Quint has been avoiding for decades, finally coming to bite him (literally). Quint is a born fighter, though, and doesn't go out without taking out his knife and stabbing the giant killer shark. It's also a spectacularly gruesome death, with huge spouts of blood. "Jaws" is a movie about a hungry, murderous shark, filled to the brim with memorable deaths (the Kintner boy in particular), but for the emotional impact and sheer, visceral terror, nothing matches Quint's demise.
"King Kong" is one of the quintessential classics of cinema, and eighty years on, it's a well-known fact that the title character won't survive by the end. He's a monster in an unforgiving world. He can't be contained, and if so, would spend the rest of his life bound and chained whilst being a spectacle for public consumption. When he finally goes on a rampage, it's not meant to be malicious, but out of a desire to escape from being on display and controlled. As Kong climbs the Empire State Building, itself a symbol of American capitalism, idealism, and man's quest for greatness, we see Kong as he is, as the literal "Eighth Wonder of the World." Man does not need to dream of creating huge metal towers when we have something as wondrous as Kong to make it look insignificant. However, this moment of largesse is not meant to be, and Kong is destroyed (shot down by airplanes, further emphasis of man's ability to create -- specifically items of destruction). Was it really "beauty killed the beast," or man's inability to see beauty in a beast?
While plenty of the most famous movie scenes of all time require a sentence or two of description to be identified, all The Shower Scene in Alfred Hitchcock's "Psycho" needs is a few simple words. Perhaps what's so special about this three-and-a-half minute piece of film is that it has set a precedent for just how impactful an individual scene can be, well beyond the boundaries of the film that it's in. The Shower Scene single-handedly granted Hitchcock the highest grossing film of his career and he said himself that it was the "suddenness" of the murder in the book that attracted him to adapting it in the first place. In any other film with a final twist (and final shot) as powerful as that in "Psycho," surely such an image would come to define the film in its viewers' memories. This is of course anything but the case with "Psycho," the rare film that owes its iconic status to its first true major plot point. In the face of such a status, it's easy to forget how much of a gamble Hitchcock took in creating the scene in the first place. Killing off the film's "main character" 1/3 of the way into the film was so taboo at the time that Hitchcock famously chose to keep latecomers out of the theatre so that they wouldn't be searching for Janet Leigh after her character had already been murdered. But to say that the scene's effectiveness is owed only to the shock it caused its viewers would be to cheapen its immaculate construction. For years, the scene has been one of the finest examples of what's possible in cinema when editing, shot selection, and a healthy dose of suspense all coalesce together in perfect unity to best serve the story being told.
"Raiders of the Lost Ark"
The central conceit of "RoboCop" concerns a Detroit policeman (Peter Weller) who is fatally wounded in the line of duty, but brought back to life via some experimental technological experiment. This procedure augments his physicality and problem-solving skills, while robbing him of messy, overtly complicated humanity. As directed by European art house kingpin Paul Verhoeven, "RoboCop" feels more morally nebulous and sharply satirical than most American action fare, especially those action movies made during Reagan's go-go for-god-and-country eighties. "RoboCop" is also obscenely violent (another product of Verhoeven's unrestrained European flair) – to the point that it was originally awarded an X-rating. (Subsequent releases have resubmitted the original footage, which adds much to the satirical nature of the movie, along with buckets of blood.) No death in "RoboCop" is as violent as the initial attack on Weller's Detroit cop Murphy, who is brutally blown to bits. It's such a violent end that you wonder how anyone, even those utilizing sophisticated technology, could come back from this with any kind of consciousness. "RoboCop" is one of the best, most purely entertaining movies of the decade – and its shocking, narrative-originating death was just the beginning.
Valerie | May 25, 2014 7:49 PM
Cleo (Queen Latifa) in Set It Off
Katniss Everdeen | March 15, 2014 10:56 PM
The first death in Scream
Erin Denise | August 11, 2013 1:36 PM
The end of Resevoir Dogs.
chris | June 30, 2013 6:29 PM
List needs The Wrath of Khan and 2001.
Mike | March 21, 2013 5:31 PM
Drew Barrymore - Scream
Karl | March 9, 2013 9:56 PM
Immediately coming to mind is the opening scene in Goodfellas when the mobsters hear the thumping noise from the trunk of the car. (Not to mention the "funny like I'm a clown, I amuse you?" scene later on.) Also the SS machine-gunning the floor of the house in the opening scenes of Inglourious Basterds, and the Bear-Jew "playing baseball" with the intransigent German officer later in the film.
FITZCARRALDONT | March 8, 2013 1:39 PM
Hallorann in The Shining!~
firstname.lastname@example.com | March 8, 2013 12:56 PM
Val Kilmer as Doc Holiday in Tombstone
oliver | March 8, 2013 11:06 AM
Sean Bean - Lord of the rings
Jason Donald | March 8, 2013 11:02 AM
Two that really struck me as very cinematic and emotional driven.
From genre Korean film: the two major plot deaths in Sympathy for Mr. Vengeance.
From recent independent film: the first death in Van Diemen's Land.
david goldman | March 8, 2013 8:32 AM
Thelma and Louise!
nechoplex | March 7, 2013 7:39 PM
Um... Bambi over The Lion King? That's ridiculous.
don johnson | March 7, 2013 7:10 PM
Travis | March 7, 2013 6:45 PM
I agree on Throne of Blood, but I'm curious about All That Jazz's location. The tap dance as he goes though the five stages, his final heaven image, and the final shot as the dance ends and his body bag is zipped up? Classic
Duddi | March 7, 2013 6:35 PM
Chad Feldheimer in Burn After Reading ??? ... Willem Dafoe in Platoon ... and hey Dr. King Schultz in Django Unchained ... Anybody agree !!!
carmen | March 7, 2013 6:14 PM
Leo DiCaprio in The Departed. I remember watching it in the theater and the audience gasping when it happened, and no one made a sound for the rest of the film
Sheila M.Brown | March 7, 2013 5:39 PM
As far as Bonnie and Clyde: It was a pear, not an apple...
zach | March 7, 2013 5:13 PM
you missed throne of blood
don johnson | March 7, 2013 5:02 PM
don johnson | March 7, 2013 5:02 PM
don johnson | March 7, 2013 5:00 PM
earienroud | March 7, 2013 4:49 PM
Hans Gruber death in "Die Hard"!
ap | March 7, 2013 4:40 PM
It's not really on screen but I've always loved the way gwyneth paltrow's character was killed in seven. That infamous scene with the box can is amazing.


text:
Feature Articles
Articles tagged 'flexible tv'
Watch: Samsung's World First Bendable 4K LED TV
Samsung unveiled the world's first bendable TV prototype that allows the viewer to bend the screen on demand. Soon, you'll never have to decide whether to purchase a flat or curved screen TV.
- Sony releases the Cyber-shot DSC-KW11, a digital camera made for the fashionista
- Windows 9 set to be unveiled on September 30th
- LG to unveil entry-level smartphones L Bello and L Fino at IFA 2014
- Canon refreshes its LV series of portable projectors with 5 new 3,000-lumen models
- LG's new PW700 Bluetooth MiniBeam projector to debut at IFA 2014
- SingTel to launch 300Mbps 4G Service on 23 August with Samsung Galaxy S5 4G+ (updated)
- LG Electronics announces new LG Music Flow products, including speakers, network bridge and app
- OCZ has a new entry-level SSD called the ARC 100
Subscribe to HWZ Here!
Subscribe now to receive latest tech news, articles and promotions straight to your inbox!
By signing up, you indicate that you have read and agreed to the Terms of Service and Privacy Policy.


text:
How to Play Highway Mattress Chicken
Posted by mizzanimal on Nov. 21, 2012
Posted by mizzanimal on Nov. 21, 2012
damn that was close
I love all the ads on break. Where ever you click, some ad pops up. FVCK you break.
I haven't seen an add in years. Thank's ad-block plus.
Every time I'm on break I play Ad chicken.
710 fwy baby , guy got mad reflexes ..
good guy motorcyclist: almost gets killed by your mattress, politely lets you know it fell of the back
"Should we tie it down?" "Naaah, it'll be fine..."
actually it's a box spring, but eh........
Yes, sir. You are right. I called it a mattress because not everyone knows what a box spring is.
At no time was he in danger. It was a mattress. Worst case scenario, he... He... Yea, I got nuthin'.
Guy almost died on the spot and did nothing
The driver should have had one hand out the window holding it down.
Thanks for taking and editing my video without my permission.
quick get the lawyers
Those bastards. Show them what's what by giving them their $400 back!
If this is really yours... sorry, but seriously? You uploaded it... once it's on the web, it's out there... you can't get it back. The end.... and nothing was distorted, just repeated and slowed down... chill....
Thank you for your concern but I already contacted Break and we already made an agreement. Also my original has my water mark on the lower right hand corner.
Don't stare at the object in front of you or you will ride into it. Would like to have seen a version without the slow motion to get a better feel for how fast that happened.
okay Copernicus that does not apply when an unpredictable fu-king mattress is coasting in the air towards your head, it applies when you are losing control of a vehicle into a stationary object, this is just luck.........
They show it at the end...
Shouldn't this be in the dash cam video?
inches from almost certain death.
He should have used the music from Inception!
Ok they should have at least put the Inception music on this vid instead of the stupid dog one...
I don't see the big deal, it's just a mattres, those are made to be soft and comfortable
A holes with suff in the back of trucks should always be in the slow lane.
I bed he didn't expect that
That'll make your asshole pucker.
shit like that is why I don't ride anymore
....that, and you're not very good at it.
and drunks
For only an extra $15 you get a life time warranty and we will deliver the mattress to your home sir, would you be interested in that?....... Nah, I only live a few miles from here It should be fine.
Well shit.
The biker was very lucky!
Near miss! 100pts!
Technically it was a near hit.
"Why is this guy on a motorcycle trying to flag me down asshole"...
710 by East LA lol
Cause he's retarded
In what way is that funny?
good save


text:
Rep. Erik Paulsen (R-Minnesota) requested one minute of time on the U.S. House floor Friday morning to recognize the Polar Plunge for Special Olympics, and our own super-plunger Ian Leonard.Watch the video from C-SPAN at http://cs.pn/1d1J28D
Last Saturday I had the opportunity to celebrate the cold winter in Minnesota by getting together with hundreds of others and jumping through a hole in the ice into a freezing lake. While some may think many Minnesotans consider this normal recreational activity in the winter, it actually was to raise money for a very worthwhile cause.
The Polar Plunge, which takes place throughout Minnesota and other areas of the country all winter long, raises millions of dollars for the Special Olympics programs. This important funding allows more 7,200 Special Olympics athletes in Minnesota to grow and thrive through a variety of competition.
I want to thank our state's law enforcement for organizing the plunges, Channel 9's Ian Leonard for giving his selfless time and energy to support this cause and these events, to all those who pledged their support for the participants, and of course those who are crazy enough to jump in the middle of the winter through a hole in the ice.
Mr. Speaker, I want to offer and congratulate the support for the Special Olympics – an organization that is truly life-changing for its participants and their families.
VIEW PHOTOS of the 2014 Polar Plunges for Special Olympics Minnesota at http://www.myfoxtwincities.com/story/24696634/photos-2014-polar-plunge
KMSP-TV11358 Viking DriveEden Prairie, MN 55344
Phone: (952) 944-9999Fax: (952) 942-0455


text:
By Sport
- Selected:
College Basketball
- All Sports
- Selected:
By Columnist
- Selected:
Andy Katz
- All Columnists
- Selected:
By Insider
- Selected:
Non Insider
- All Insiders
- Selected:
By Team
196 results for "gonzaga"
Position battles: CentersAndy Katz
CHICAGO -- Julius Randle is gone, but he wouldn't mind watching the Kentucky big men battle in the fall. "Yes, there's going to be some competition," Randle said at the NBA draft combine in Chicago. "But Coach [John Calipari] will figure it out." ...Blog | May 16, 2014
Players to watch: CentersAndy Katz
Traditional centers were once a fading fad. It was almost as if they weren't growing that way anymore. But that is no longer the case. Suddenly, centers are plentiful. And while 5-men today must be able to score facing the basket, the centers ...Blog | May 09, 2014
Weekend homework: Life in the ValleyAndy Katz
Wichita State had an epic comeback at Missouri State a week ago. That may just be the beginning of the grind in the Missouri Valley for one of the national title contenders. The Shockers will get everyone's best shot. This is Gonzaga in the ...Blog | January 17, 2014
Weekend Homework: Dayton's restartAndy Katz
Dayton had the early buzz with a win over Gonzaga. The Flyers had a strong showing at the Maui Invitational with a shelf-life win over Cal and a one-point, "good" loss to Baylor. But a 2-1 showing in Maui doesn't complete any team's résum...Blog | January 10, 2014
Ray Giacoletti wants to make Drake Bulldogs the Gonzaga of the Mi...Andy Katz
Editor's Note: All week ESPN.com is taking a look at new faces in new places. As part of our coverage, Andy Katz will be diving into the mid-major ranks to profile a first-year coach each day. Wichita State is coming off a Final Four appearance and...Blog | Conversation | August 27, 2013
3-point shot: Stronger SMU good for AACAndy Katz
1. SMU grabbed headlines in college basketball in late August. Stop and digest that for a moment. The commitment of Arlington (Texas) Prime Prep Academy point guard Emmanuel Mudiay to SMU was a significant development for the program and the fledglin...Blog | August 26, 2013
3-point shot: Can Wiltjer pull an Olynyk?Andy Katz
1. Not all redshirt transfers are created equally at Gonzaga. And that's why it would be unfair to expect Kyle Wiltjer to come back as thick and strong as Kelly Olynyk -- an All-American and the No. 13 pick in the NBA draft -- after Wiljter redshirts...Blog | July 23, 2013
3-point shot: Wiltjer to the West Coast?Andy Katz
1. If Kyle Wiltjer does leave Kentucky and sit out next season at another school he has a real shot to be a major player in the sport in 2014-15. The schools that are going to pursue him in seeking a release are Gonzaga, Portland, Oregon, Oregon Stat...Blog | June 25, 2013
3-point shot: Memphis' Pastner faces issuesAndy Katz
1. Memphis coach Josh Pastner had former Missouri guard Michael Dixon on campus Tuesday for a face-to-face visit. Dixon's case is complicated, as ESPN.com's Jason King reported, and there is plenty he must do to become eligible. There are a few issue...Blog | June 05, 2013
3-point shot: Getting tougher in TexasAndy Katz
1. Texas lost 18 games last season. The Longhorns won seven in the Big 12 and were shut out of the NCAA tournament for the first time since head coach Rick Barnes arrived in 1998. Sheldon McClellan and Julien Lewis were third and fourth, respectively...Blog | May 15, 2013
3-point shot: Irish face loaded scheduleAndy Katz
1. Syracuse wasn't the only newcomer the ACC took care of in scheduling. Notre Dame has a tremendous first-year schedule in the league with home games against North Carolina and Duke. Three Big Ten nonconference games are also on Mike Brey's daunting...Blog | May 10, 2013
3-point shot: Oregon's transfer appealAndy Katz
1. Oregon is now one-year U. The Ducks under Dana Altman have made a habit of finding players for one season who can make an impact. UNLV's Mike Moser is the latest to choose Oregon in this situation, picking the Ducks over Washington and Gonzaga. Mo...Blog | May 08, 2013
3-point shot: Izzo takes on draft issuesAndy Katz
1. Michigan State coach Tom Izzo said Thursday on our ESPNU College Basketball podcast that underclassmen should be able to work out for NBA teams before making a decision on whether to remain in the draft. That was the rule before the change by the...Blog | May 03, 2013
3-point shot: No hurry on NBA decisionsAndy Katz
1. The NCAA's random date of April 16 to declare for the NBA draft isn't pressuring a number of players into making quick decisions. Coaches are now savvy to the date as being meaningless. That's why Gonzaga's Kelly Olynyk may wait to decide until th...Blog | April 04, 2013
Michigan Wolverines' Trey Burke headlines John Wooden All-America...Andy Katz
The Big Ten dominated the 10-member John R. Wooden All-American team with four players.Story | Conversation | April 01, 2013
Big-time schools striking out with coaching wish lists - college ...Andy Katz
WASHINGTON, D.C. -- The weekend begins with UCLA, USC and Minnesota still working their way down their list as coaches across the country continue to remain in place. Coaches are now staying more than leaving. Gonzaga's Mark Few, Pitt's Jamie Dixon,...Blog | Conversation | March 29, 2013


text:
TOPEKA - Larned State Hospital officials say they need an additional $2.1 million to offset staffing shortfalls cited during a recent accreditation survey.
EL SEGUNDO, Calif. (AP) - Lakers forward Metta World Peace was suspended seven games by the NBA on Tuesday for throwing a vicious elbow at Oklahoma City's James Harden, meaning the Los Angeles starter likely will miss six playoff games.
NEW ORLEANS (AP) - While state police and the FBI started a wiretapping probe into the Saints and general manager Mickey Loomis, assistant head coach Joe Vitt called allegations that Loomis' had his Superdome booth wired so he could listen to opposing coaches "ludicrous."
INDIANAPOLIS (AP) - It's official: Andrew Luck will be the No. 1 choice in Thursday night's NFL draft.
STERLING - They've done it again.
LAWRENCE (AP) - Charlie Weis is hoping turnover in the Kansas roster yields a turnaround on the field.
Barton Community College right-handed pitcher Nick Ney, a Great Bend native, recorded a win from the mound in a baseball game against Kansas Wesleyan Junior Varsity on Tuesday at Lawson-Biggs Field.
NEWTON - The Barton Community College men's golf team finished in 10th place at the NJCAA Region VI championship on Tuesday.
HUTCHINSON - The Great Bend High School Lady Panthers finished second at the Hutchinson swim meet behind Andover on Monday.
CLEVELAND (AP) - Derek Lowe allowed one run over six innings and the Cleveland Indians handed the Kansas City Royals their 12th straight loss, 4-3 on Tuesday night.
RUSSELL - The exhibit "Pandoras by Poche'" will be shown throughout the month of May at the Deines Cultural Center in Russell. The exhibit opens Sunday with an artist's reception from 2-4 p.m.
Great Bend Police were dispatched to the 1500 block of 10th St. at 8:06 p.m. Monday, after a vehicle hit a man on a bicycle. Casey Hoffman was driving west on 11th and struck Kevin Mata, who was riding a bike northbound across 11th St. from an alley. Mata was transported to Great Bend Regional Hospital with minor injuries.
A Great Bend Police officer shot a dog at 1140 18th St., Monday afternoon at 4:22 p.m., after the dog charged at him. Police were summoned to that address after someone reported being chased by "a vicious pit bull" in the area. The dog's owner was cited for having a vicious dog.
RUSSELL - Six Russell residents were taken to the Russell County Hospital with possible injuries after a one-vehicle rollover on Interstate 70. Kansas Highway Patrol reports the accident occurred at 1 p.m. Saturday in Russell County, 0.6 miles east of the Bunker Hill exit.
Barton County Sheriff
Stress and worry over financial issues can cause a lot of problems within the family. Regardless of your financial situation, simply being aware of your money can add a measure of self-control to your life that is priceless. One common theme in most attempts to save money is an element of patience. Challenge yourself to employ these techniques and watch as you become more patient and your finances become more manageable.
Reno County Jail Deputy Shawn Schellenger and his wife Danielle were riding motorcycles with family members when the freak accident that would claim their lives occurred, Saturday morning in Great Bend.
HHS football scrimmage scheduled Aug. 29
Healing Hearts Ranch, which provides equine therapy, will host its second annual Rodeo, Concert, and Auction fundraiser beginning at 3 p.m. on Oct. 4. The rodeo begins at 6 p.m.
HOISINGTON - USD 431 Foundation will sponsor its fifth annual benefit golf tournament from 8 a.m. to 2 p.m. Aug. 29 and 30 at the Lake Barton Golf Club.


text:
Product Information
The Husky 30-Gallon Portable Electric Air Compressor can deliver 3 - 6 SCFM at 90 PSI for a quiet airflow. It features a cast-iron, twin-cylinder compressor pump for durability. The compact design with space-saving vertical tank helps make this unit great for garage and limited-space environments. It features tires, an intake filter, and a heavy-duty handle.


text:
- Reviews
- Gear
- Artists
- How-to
- Lessons
- Premier Blogs
- Win Stuff
Orange Amps Launches Signature #4 Jim Root Terror Head and Cab
January 4, 2012
The Signature #4 Jim Root Terror Head is modeled after the dirty channel on the Orange Rockerverb 100.Read More
Orange Announces O PC Upgrades and Price Drop
December 18, 2011
Orange Personal Computers is now selling the O PC direct through their website.Read More
Orange Dark Terror Amp Review
October 18, 2011
Forbiddingly dubbed the Dark Terror, Orange's newest low-power amp builds upon its predecessor's winning recipe, while piling on heaps of molten gain and smoking overdrive that can stretch your notions of just how huge tiny can get.Read More
Video Review - Orange Dark Terror
October 14, 2011
PG's Jordan Wagner walks us through his latest review of the Orange Dark Terror amplifier. You can read Jordan's full print review for free in its entirety online -- http://www.premierguitar.com/Magazine/Issue/2011/Nov/Orange_Dark_Terror_Amp_Review.aspx.Read More
Orange O PC Personal Computer Review
August 10, 2011
Software guitar amp emulators have come a long way in the last 10 years and the OPC is built around some of the best advancements.Read More
GALLERY: Early Days of Orange
June 29, 2011
A look into the history of Orange Amps, Orange Records, and Orange Studios and the landmark products along the way.Read More
"The Book of Orange" Excerpt
June 14, 2011
"Premier Guitar" brings you an exclusive excerpt from the new book on Cliff Cooper and Orange Amplification's 40+ years of innovating and helping to define the sound of popular music.Read More
Musikmesse '11 - Orange Dark Terror Demo
April 23, 2011
PG's Shawn Hammond is On Location at the 2011 Musikmesse where he visits the Orange Amplifiers booth. In this segment, we get to see and hear a demo of Orange's Dark Terror head.Read More
NAMM '11 - Orange Amps TH100 Demo
February 10, 2011
PG's Chris Kies is On Location at the 2011 NAMM Show where he visits the Orange Amps booth. In this segment, we get to see and hear a demo of their newest 100 watt head--the TH100.Read More
NAMM '11 - Orange Amplifiers DIVO TubeSync
January 21, 2011
PG's Chris Kies is On Location at the 2011 NAMM Show in Anaheim, CA, where he swings by the Orange Amps booth. In this segment, we hear from Orange's engineer Adrian Emsley about their new device -- DIVO TubeSync. The DIVO TubeSync technology automatically adjusts the bias of the output power tubes to ensure their full potential is realized. It monitors the amp's performance and will isolate faulty tube failures, by running them at half power until the tubes can be changed. The DIVO system also increases the reliability of amplifiers by maintaining the optimum performance of the tubes by performing an 'in circuit' test every time the amplifier is powered up. DIVO technology opens up a whole new dimensions in tone options allowing for the first time ever the ability to mix and match tubes. You can experiment with an EL34, 6L6, 6550, KT77 or any other tube type all at the same time in the same amp. With DIVO the Tubes are automatically matched. DIVO will extend the lifespan of your tubes and never again pay a tech to re-bias. DIVO can be easily integrated into any almost any guitar tube amplifier. Orange amps will be offering this as option in their new Rockerverb 100 which will be "DIVO Ready." For other Orange amps and most other brands Orange offer the DIVO Orange Tube Sync OV4, a complete standalone unit.Read More


text:
Good morning !
Welcome to the column that will help you get through the day. Every Monday through Friday, we'll tell you what's going on around town, what you need to know and where the traffic snags might be.
Have a suggestion to make Wentzville Patch more helpful? Leave a comment or drop me an email at firstname.lastname@example.com.
Do you use social media? Check us out on Facebook and Twitter.
- Weather: Sunny, with a high near 58, according to the National Weather Service.
In case you missed it
- Smucker's has issued a peanut butter recall, but and say that .
- Wentzville Patch has a new advertising manager. We're happy to have on our team!
- will be featured on a this weekend.
Coming up today
- Patch Editor Joe Scott digs into the safety of local bridges. Look for his investigative piece at 6 p.m.
- The Board met last night. Look for the story later today.
- Our One Tank Trips takes us to a Winter Wonderland.
- Look for the results of our Chowdown Showdown at 8 a.m.


text:
PC crowd ruins everything
As one of the relatively rare Vancouver residents who was actually born in the city, I think it's time I chime in with my two cents worth on the ban on breeding whales, dolphins...
Office humour that hits a little too close to home.
This hilarious look at everyday life scores an A-Plus.
A catty look at current affairs and animal-human relations.
A comic strip that will turn your understanding of the animal kingdom on its head.


text:
Financial Aid and Coursework
HACC offers many different degree, certificate and diploma programs. Financial aid covers most courses within these programs. There are exceptions or limitations. Learn more about financial aid and coursework.
Which courses are not covered by financial aid?
We exclude or limit certain courses for financial aid. These exceptions and limitations are specific to federal and the PHEAA State Grant aid programs.
HACC is only required to pay for courses that are necessary to your program
of study. Taking non-required courses may result in a loss of financial aid.
Developmental (remedial) courses
Financial Aid may be used to pay for developmental courses. These are remedial courses beginning with a "0." There are some restrictions on the maximum number of attempted developmental credits. For PHEAA State Grants, there are limits on the number of developmental credits you can take at one time. Federal financial aid consists of:
You can use federal financial aid to pay for developmental courses. Once you have attempted 30 developmental credits, you are ineligible for federal aid for any additional developmental courses. We do not count English as a Second Language (ESL) courses in this 30 credit limit. To receive a full-time PHEAA State Grant, you must:
- be enrolled in at least six credits of college-level courses (100 level or above)
- carry a minimum of 12 credits during the semester
You may use developmental courses to determine full-time status for a maximum of two semesters.
For part-time PHEAA State Grants, you must:
- enroll in at least three credits of college-level courses
- carry a minimum of six credits.
For PHEAA Grant purposes, ESL courses count as remedial courses.
Online (virtual)/video courses
If you are taking online classes, you are eligible for Federal financial aid. You must maintain satisfactory academic progress and meet other eligibility requirements.
The PHEAA State Grant Agency requires you to take at least 50% of your classes in your program of study. These must be in a traditional classroom setting.
We confirm that more than 50% of your completed credits are not Internet
courses. This occurs at the beginning of each term. If incorrect, you must complete
additional coursework in a traditional setting to regain eligibility for the
State Grant.
Blended coursework
Blended coursework is a combination of online and traditional coursework.
Federal financial aid covers blended coursework. You must maintain satisfactory
academic progress and meet all other eligibility requirements.
If more than 50% of your total classes are virtual courses, your PHEAA State Grant will be canceled. The StateGrant considers blended coursework the same as an online course.
ESL classes
ESL classes are eligible for federal financial aid. You must be accepted into a regular program of study.
ESL courses count as developmental courses. You will not be eligible for
the State Grant if you are taking all "0" level courses.
Ineligible programs
Certain programs are not currently eligible for aid. The U.S. Department of Education must approve these programs. These programs include:
Most Non-Credit programs are ineligible for financial aid. This does not include Massage Therapy and the Municipal Police Academy Program.
We do not award aid for audited courses or credit by examination.
You are not eligible for financial aid if you are attending HACC for personal enrichment only.
PHEAA State Grant
You are ineligible for the PHEAA State Grant if you are pursuing a diploma or certificate program. This must be in addition to non-credit programs.
Repeated courses
You may
receive federal aid for one repeat of a previously passed course. If
you receive a "D" grade in a course, you may enroll one more time and
receive aid.
You may take repeat classes for PHEAA State Grants. Completed repeat credits will not count toward maintaining PHEAA Satisfactory Academic progress.


text:
More than 2 million new cars sold in 2012
More than two million new cars were sold in the UK last year, an increase of 5.3% on 2011 and the highest since 2008, new figures have showed.
The increase was the biggest since 2001, with sales of new vehicles boosted by strong consumer demand, said the Society of Motor Manufacturers and Traders (SMMT).
Sales of new cars reached 2,044,609 over the year, with a 3.7% increase in December alone compared with the same month in 2011.


text:
2 hour ago
Check Out a Behind-the-Scenes Reel of "Plus Nine Boys" Kim.
Watch the video below:"plus nine boys" airs its first episode on friday, august 29 at 8:40 p. See also: a pink's chorong is nervous and excited for acting debut on.
9 hour ago
Baek Ji Young to Become the First Korean Pop Singer to Hold Solo Concert.
Singer baek ji young will be holding a very significant solo concert in new york on august 30. Baek ji young will be performing in the avery fischer hall, where the new.
12 hour ago
Kim Woo Bin and Lee Na Young pose as a stylish outdoor couple for "Merrell.
Kim woo bin and lee na young posed as a chic couple as models for outdoor brand "merrell korea"!kim woo bin and lee na young showed how stylish camping can be in their.
16 hour ago
Models and Actors Kim Young Gwang and Hong Jong Hyun Show Off Their Bromance.
"the pictorial took place on august 10 and apparently, the atmosphere among the staff and actors was great and very relaxed. The concept of this pictorial was "bromance".
2 day ago
Model-Turned-Actor Kim Young Gwang Looks Immaculate For Singles Magazine
Model and actor kim young gwang is ready for the upcoming autumn season. Kim young gwang made his first debut into the entertainment world by being a runway model for various.
2 day ago
Lee Bo Young Talks About Lee Jong Suk And Ji Sung
She and lee jong suk were so close he was in on the secret. "lee jong suk recently finished the drama "doctor stranger" and is currently considering a role in "pinocchio".
3 day ago
Lee Bo Young Says Relationship With Husband Ji Sung is Over-exaggerated.
"meanwhile, lee bo young also talked about being partnered with lee jong suk on the 2013 drama "i hear your voice" on the same interview as well. A lot of people ask.
3 day ago
Lee Bo Young: "I Was Grateful for My Role as Lee Jong Suk's.
When asked how she felt about engaging in a thrilling but sweet romance with lee jong suk, who happens to be around ten years younger than the actress, lee bo young replied.
3 day ago
Nam Goong Min Prepares a Special Event for Hong Jin Young's Birthday.
"do you enjoy watching this lovely couple on "we got married?". It was the best birthday of my life. On the august 23 broadcast of mbc's "we got married," actor.
4 day ago
Nam Goong Min surprises Hong Jin Young with a serenade on her birthday.
"happy belated birthday to hong jin young!. The actor unexpectedly showed up at the singer"s fan meeting, coming in by serenading her. I was grateful all day. Thank you.
4 day ago
Wooyoung and Park Se Young go on a biking trip on "We Got Married"
The two were ecstatic when they received a mission to spend money for a summer trip. The 2pm member said, "my wife has a nice body," making the actress a little shy. It.
4 day ago
Kim Young Kwang and Yook Sung Jae Show Off Their Abs in "Plus Nine.
Yook sung jae has been falling into his role by learning and training for judo so he can better portray his character. The drama "plus nine boys" will be about the.
4 day ago
Best Buds Roy Kim and Jung Joon Young Reveal Future Plans Behind the.
A pictorial with roy kim and jung joon young was recently revealed through the cosmopolitan website. The two that reached their stardom from superstar k showed their long.
5 day ago
g.o.d's Son Ho Young Reveals a Heartfelt Text Message from EXO's.
So i thought of you (sunbae nim) and wanted to let you know, and took the liberty of asking the pd for your phone number to contact you. D member posted a screenshot of.
5 day ago
Baek Ji Young to release her "O.S.T Best Limited Package" album
Baek ji young will also kick off her domestic tour, "2014 baek ji young show that woman", at olympic park olympic hall, seoul on september 20 (sat) at 4 and 8 pm kst and.
6 day ago
Kang Ji Young begins her acting career by signing with Japanese agency.
Oricon news reported on august 21st,"kang ji young has signed an exclusive contract with sweet power and will be carrying her activities in japan under her hanja name "知英"".
6 day ago
Lee Jin Wook and Yoo In Young Cuddle Up for Instyle Magazine
The pictorial and accompanying interview will be part of instyle korea's very first issue, which can be downloaded in digital format via ipad and smart phone. though.
6 day ago
Jung Hye Young and Sean Celebrate Ten Years Of Affection
actress jung hye young and her husband singer sean celebrated the tenth anniversary of their wedding by taking photos for the magazine "elle bride. The approaching anniversary.
6 day ago
Lee Young Ae to possibly comeback with a new drama
I will be back with great work as soon as possible for my fans. I am thankful that there are still many people waiting for my next work. Actress lee young ae is considering.


text:
Reforming Reforms: Incentive Effects in Education Finance in Vermont
AbstractIn 1997, Vermont passed Act 60, which reformed its education finance system to achieve greater equality of spending within the state. Like other recent education finance reforms that included strong and transparent incentives to reduce spending, Act 60 was politically very unpopular. In February 2004, Vermont passed Act 68, an attempt to acheive court-mandated education equalization at a lesser political cost than that required by Act 60. In this paper we analyze the incentives for local spending created by Act 60 and Act 68, and estimate the effects the change will have on spending inequality in Vermont. We find that Act 68 greatly reduces spending disincentives created by Act 60, but reduces them disproportionately for wealthy towns. As a result it increases inequality of spending in Vermont relative to Act 60. Because spending is quite inelastic with respect to tax prices, however, the increase in inequality is not very large relative to existing inequality. Act 68 does result in lower tax prices in all towns in Vermont and hence produces a moderate increase in education spending statewide. It has also been more politically acceptable than its predecessor, though not unanimously supported. Our findings emphasize the importance of marginal effects of education finance, and suggest that understanding the way in which towns respond to the incentives those effects create is critical in designing successful education finance reforms. They also show that a rereform of education finance in response to political criticism of an initial reform can reduce political concerns without greatly decreasing the equalizing incentives.
Download InfoIf you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
Bibliographic InfoPaper provided by Rensselaer Polytechnic Institute, Department of Economics in its series Rensselaer Working Papers in Economics with number 0425.
Date of creation: Dec 2004
Date of revision:
Handle: RePEc:rpi:rpiwpe:0425
Contact details of provider:
Web page: http://www.economics.rpi.edu/
More information through EDIRC
Related researchKeywords:
Find related papers by JEL classification:
- H71 - Public Economics - - State and Local Government; Intergovernmental Relations - - - State and Local Taxation, Subsidies, and Revenue
- I22 - Health, Education, and Welfare - - Education - - - Educational Finance; Financial Aid
This paper has been announced in the following NEP Reports:
- NEP-ALL-2004-12-20 (All new papers)
- NEP-PBE-2004-12-20 (Public Economics)
- NEP-POL-2004-12-20 (Positive Political Economics)
ReferencesReferences listed on IDEAS
Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
- Caroline M. Hoxby, 1998.
"All School Finance Equalizations Are Not Created Equal,"
NBER Working Papers
6792, National Bureau of Economic Research, Inc.
- Caroline M. Hoxby, 2001. "All School Finance Equalizations Are Not Created Equal," The Quarterly Journal of Economics, MIT Press, vol. 116(4), pages 1189-1231, November.
- Rothstein, Paul, 1992. "The demand for education with 'power equalizing' aid : Estimation and simulation," Journal of Public Economics, Elsevier, vol. 49(2), pages 135-162, November.
- Silva, Fabio & Sonstelie, Jon, 1995. "Did Serrano Cause a Decline in School Spending," National Tax Journal, National Tax Association, vol. 48(2), pages 199-215, June.
- Robert L. Manwaring & Steven M. Sheffrin, .
"Litigation, School Finance Reform, And Aggregate Educational Spending,"
Department of Economics
96-05, California Davis - Department of Economics.
- Robert Manwaring & Steven Sheffrin, 1997. "Litigation, School Finance Reform, and Aggregate Educational Spending," International Tax and Public Finance, Springer, vol. 4(2), pages 107-127, May.
- Steven M. Sheffrin & Robert L. Manwaring, 2003. "Litigation, School Finance Reform, And Aggregate Educational Spending," Working Papers 965, University of California, Davis, Department of Economics.
- Murray, Sheila E & Evans, William N & Schwab, Robert M, 1998. "Education-Finance Reform and the Distribution of Education Resources," American Economic Review, American Economic Association, vol. 88(4), pages 789-812, September.
- Thomas Downes, 2003. "School Finance Reform and School Quality: Lessons from Vermont," Discussion Papers Series, Department of Economics, Tufts University 0309, Department of Economics, Tufts University.
ListsThis item is not listed on Wikipedia, on a reading list or among the top items on IDEAS.
StatisticsAccess and download statistics
CorrectionsWhen requesting a correction, please mention this item's handle: RePEc:rpi:rpiwpe:0425. See general information about how to correct material in RePEc.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (John Heim) The email address of this maintainer does not seem to be valid anymore. Please ask John Heim to update the entry or send us the correct address.
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If references are entirely missing, you can add them using this form.
If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.
Please note that corrections may take a couple of weeks to filter through the various RePEc services.


text:
Christmas in Swaziland
$2,490 raised
so far
The Sound of Hope exists to raise funds & awareness for orphans and vulnerable children around the world.
The Sound of Hope exists to raise funds and awareness for orphans and vulnerable children around the world. We are committed to helping children break out of the cycle of poverty by partnering with programs that offer holistic care. We seek to educate, engage, and empower others to join the movement in creative ways.
We currently care for children in Swaziland, India, and Thailand, as well as refugee children from Burma. We want to empower YOU to be a voice for these children around the world. We want YOUR VOICE to be THE SOUND OF HOPE.
Whoever you are, whatever you do – you have value. We believe YOU can make a difference; just as we believe every child in the world has value, and every child has the potential to change the world. It's why we exist – not just to rescue these desperate children out of poverty and disease, but to give them the HOPE and the FUTURE that they deserve!


text:
- Home
- Programs/Soccer
- Meetings
- Newsletters
- Events/Rink
- Links
- About/Contact Us
Fall 2014/Winter 2015 Indoor Soccer
We are hoping to have an indoor soccer season in Fall 2014/Winter 2015 but we need volunteer soccer coordinators in place for that to happen. We are hoping that those who have expressed interest in the past are willing and able to attend our June meeting on Tuesday June 10th at 7:30 pm at Lester B Pearson School Library. We are hoping to have coordinators in place for the end of June in order to proceed with an indoor season, and following that an outdoor season in Spring 2015. If you are interested in learning more or if you are able to commit your time to bring soccer back to Pacific Heights please attend our June meeting or follow up with us through email at firstname.lastname@example.com or call/text Hillary at 306-222-1606
Soccer coordinators are responsible for organizing registration nights (usually done in conjunction with indoor program registration) in September and late-February/early-March, attending as many community meetings are they are able to (held second Tuesday of every month from September until June), dividing kids into teams and recruiting coaches (ideally from the parents of players) and distributing and collecting equipment at the start and end of each season. A group of coordinators would turn this into less than 30 hours a year commitments for each volunteer.
Thanks and we hope to see you on June 10th!
June 2, 2014Permalink
May 28, 2014Permalink


text:
Tags: communication
How to avoid work zone injuries and deaths
Serious injury and death is becoming an all-too-common occurrence for highway construction workers. Although workers aren't always at fault, there are several preventable measures that can be taken to help reduce the risk of such a horrible and tragic accident.
Here ... Read More...
Read More...
Calm communications during a crisis
Two bombs set off during the iconic Boston Marathon injured more than 100 people and killed three, including an 8-year-old boy who wanted to watch his father, a racer, cross the finish line. It was an afternoon that made every ... Read More...
Read More...
- PHOTOS: Check out the fun of Fertile Days at Fertile Quarry3103 Views
- PHOTOS, VIDEO: Take a virtual tour of Unimin's underground operation in Guion, Ark.2294 Views
- When gravel doesn't bond with resurfacing substance...538 Views
- How to become a more productive worker309 Views
- Sneak peek: Inside Unimin's safety strategies307 Views


text:
Social Challenge:
Approximately 50% of newborns have some incidence of Neonatal Jaundice and between 4% and 6% develop Pathological Jaundice. In 2013 approximately 41,000 children required phototherapy treatment. If not treated properly, jaundice can cause permanent neurological problems. The technology available for treatment in rural areas is inadequate.
NESsT Enterprise:
Ingenimed designs, produces and sells blue light phototherapy equipment called "NEOLED", a high-quality, cost-effective treatment for neonatal jaundice. It offers two solutions: a conventional one used directly over incubators and an alternative known as "Madre Canguro" or Kangaroo Pouch.
NESsT value added:
- Supported the development and improvement of the prototype, and tested it in 3 clinics and helped formally start the business.
- Provided business planning skills to the entrepreneurs and built capacity inside the company to develop the Business Plan.
- Provided strategic, financial and operations consulting in the construction of business plan to expand the scale of the company nationally.
newborns have benefitted from the technology
increase in beneficiaries in 2013
NESsT investment to date


text:
Part Time Jobs in Montgomery, New York ( NY )
If you're looking for part time jobs, student jobs or jobs for teens in Montgomery, New York, you've come to the right place! Chances are that GrooveJob.com has the right job for you and wants to be your only source for finding part time jobs in Montgomery, New York.
We've got plenty of part time and summer jobs in Montgomery, New York. Check out the list of employers below who are accepting applications for part time jobs in your town. Remember to check back with Groovejob.com on a regular basis. We add new part time job listings to our database every week, so you'll find new opportunities every time you check back with us.
|Browse by Employer (Click On Logos)
Jobs by Title
Part Time Crew
…in a fast paced environment with tremendous opportunity. Burger King offers a competitive hourly rate plus a strong commitment to...
Montgomery, NY
Hourly Shift Manager
Hourly Shift Coordinator Burger King is currently looking for bold, energetic people to join our team. If you have a big smile and a...
Montgomery, NY
Dockworker Part - time
…service center personnel; fast-paced, deadline oriented Division Category: Warehouse Company Name: FedEx Freight Inc. *Dockworker Part...
Montgomery, NY
Part time Teller (20 hours)
…The Teller is a critical position within the branch and an important member of the branch team. The Teller assists new and existing...
Montgomery, NY
Class A CDL Drivers - $2,500 Sign On BONUS!
…team! Transervice, a fast growing logistics company, has immediate openings for qualified full time and part time tractor trailer...
Montgomery, NY
Warehouse Unloader
…for general labor positions, apply on-line now! _Position: We are hiring for FULL TIME associates to process freight to work in a...
Montgomery, NY
General Warehouse Associate
…that's on the move - our people are, too! General Warehouse Associate Full and Part - time Shifts The General Warehouse Associate is...
Montgomery, NY
Fulfillment Center Associate II - 2nd shift
…basis protected by federal, state, or local law. *Job:* Distribution/Warehouse/Transportation *Location(s):* US-NY-Montgomery...
Montgomery, NY
Warehouse Unloader
…general labor positions, apply on-line now! **_Position:_**__ We are hiring for FULL TIME associates to process freight to work in a...
Montgomery, NY
AVON Independent Sales Representative
AVON Independent Sales Representative Location: Work from home; Work online; Part - time or Full Time Opportunity : At a time when...
Montgomery, NY
Music Teachers Needed - Part Time / Full Time
…for motivated, responsible, and dependable care providers who want to build a profitable part - time or full- time business providing...
Montgomery, NY
Home Workers Wanted: Part Time /Full Time (Data Entry, Work From Home Positions)
…are dependable and looking to make as much as $350-$1,200 per week, or more working part time or full time . You work on your own...
Montgomery, NY
Part Time Jobs Up To $27 Per Hour (Apply Now)
Part time or full time positions available. Must have decent typing skills and helpful to be a good self starter. Start...
Montgomery, NY
Bloggers Wanted: Get Paid To Share Your Opinion Blogging ( Part Time /Full? Time )
…We are looking for people nationwide interested in working from home who are dependable and looking to make as much as $350-$1,000...
Montgomery, NY
Part Time Operations Associate
…from YOU. The Home Depot has great opportunities available now. We're currently hiring Part - Time Lot and Freight Associates...
Mahwah, NJ
Class A CDL Part - Time Road Driver
…on bill of lading. YRC Worldwide is an Equal Opportunity Employer Date: 2014-06-10 Country: US State: NY City: Maybrook Postal Code:...
Maybrook, NY
Part Time / Thur, Fri, Sat
Job Description: PART TIME POSITION OPEN, NEED 20 DRIVERS, EARLY AM HOURS; THURS, FRI, SATURDAY, NEED TO WORK 2 OUT OF THE 3 DAYS, BUT...
Chester, NY
CDL-A Part Time Driver
…with JB Hunt! Consistency, benefit options and onsite management are just a few perks this part time truck driving job offers....
Chester, NY
Delivery Driver ( Part - Time )
Job Description: Job Id: 184394 Company: NAPA Full/ Part Time : Part - Time Nearest Major Market: Albany, NY, US Job Description NAPA...
Ellenville, NY
Brand Ambassador Part Time
Summary Brand Ambassador Part Time Brand Ambassador is responsible for promoting, presenting and driving product sales through live...
Middletown, NY
|<< First < Previous 1 2 Next > Last >>


text:
Savestate: Rend the Storm (Demon's Souls)
Demon's Souls is a game without many set piece moments. There are a few, but unlike some games where proceeding through the set piece in the exact manner you're suppose to is the only way for... more
Demon's Souls is a game without many set piece moments. There are a few, but unlike some games where proceeding through the set piece in the exact manner you're suppose to is the only way for... more
For me, Saints Row 2 very well may sit at the top of the sandbox genre, a position that it got out of misunderstanding, targeting the wrong demographic, and laziness. Please, let me explain. ... more
It is strange for me to think that for anyone slightly older than I am, every game was something that they got to experience - something new, but something within memory. For everyone younger,... more
Have you ever played a game that opened your eyes? A game that truly changed your perspective, and shocked your world view? The Save State blog has often talked about moments that have mess... more
One of the biggest letdowns that a gamer can experience is to have an experience spoiled before they get a chance to play the game. There have been many games that have had a pivotal moment in... more
Ok, seeing as I'm still reeling from the flying knee the Game of Thrones delivered to my knackers Monday just gone, the topic for todays save state cblog seems especially timely in that it co... more
Coming from a poor family, a lot of my gaming history comes from going to my cousins houses and playing on their consoles instead. I was addicted to my cousins PS1 and eventually begged my fa... more
Ah, the strategy RPG. Is there any genre thats more in need of love? I highly doubt it. Whereas the current video game industry eats up any First Person Shooter, Western RPG or just straight-u... more
Gameplay reaction videos on YouTube always seem to bother me. Usually for scary games like Amnesia: The Dark Descent or Slender, people seem to really play up their fear. Then there are cel... more
As a male gamer, there are certain privileges that I have: I can play online without prejudice, I can project onto 90% of the protagonists, and I am constantly marketed to. There are a few ... more
It is kind of amazing what you can find in a bargain bin sometimes. Many of my favorite games havent been the games I purchased on day one for sixty dollars, but the games that I either purc... more


text:
Ireland open Six Nations with dominant win in Wales
Ireland have kicked off the 2013 Six Nations with a compelling 30-22 victory over defending Grand Slam champions Wales at the Millennium Stadium.
Tries from Simon Zebo, Cian Healy and Brian O'Driscoll, backed by a strong kicking display from Jonathan Sexton, saw Ireland race to a 30-3 lead in Cardiff early in the second half.
Second half scores from Alex Cuthbert and Leigh Halfpenny threatened a Welsh revival, but the Irish held on to claim the opening win of the championship.


text:
Review Details
Product Review (submitted on November 6, 2013):
Best Moisturizer!
I have tried many moisturizers and this has to be the best, by far. It leaves my skin moisturized without being greasy (I have very oily skin). Did i mention how amazing it smells? So fresh!
Would You Recommend? Yes
Item buy from? Nordstrom
Best skin concerns description? Anti-Aging & Acne
Owned this product since? 1 - 4 weeks
Product Usage? Every day
Email, once review posted? Yes


text:
Talks ongoing to save jobs.
Negotiations are underway to try and save some of the 83 jobs threatened by the closure of Hoopers department store next month. Relocation is unlikely to offer a realistic option for most staff as the chain's other stores are a long way outside of Cumbria.


text:
LOS ANGELES: Justin Bieber will be charged in Los Angeles in an egg-throwing incident in January that damaged a neighbor's home, prosecutors said.
Are you a Facebook user? Of late have you been feeling relatively happier or gloomy? If, yes, then chances are that you have been part of a massive experiment recently conducted by Facebook.
Preparing for an upcoming Skype interview? Never done it before? For the past few years, social media has been responsible for bringing the best talent to market.
LinkedIn has worked to become the de facto social network for professionals.
Here is the easiest way to add quotes to Instagram photos. Adding a funny or inspirational quote to your Instagram photos is an easy way to get more likes and more Instagram followers.
Everyone needs a little mental stretch now and then. But if you're feeling chronically unfocused or in need of a little cognitive pick-me-up, consider Elevate's quick brain-training program.
LOS ANGELES: Pop star Justin Bieber and singer Selena Gomez plan to get married one day because they think their connection is unbreakable.
LONDON: 'Slumdog Millionaire' star Freida Pinto has no intention of starring opposite her boyfriend Dev Patel in future and wants to save the 'magic' for their personal lives.
NEW YORK: Harrison Ford's injury will cause production on "Star Wars: Episode VII" to be suspended for two weeks.
PARIS: Just a few years ago it was on the brink of extinction. Now, haute couture — the 150-year-old Parisian tradition of making unique, astronomically-priced handmade gowns — is back.
Follow Us
© Copyright of Arab News 2013