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Today is Patch Tuesday. February's patches consist of 7 updates that correct 31 unique security issues across Microsoft Windows operating systems and some other Microsoft software.
What Do These Security Updates Do?
These patches from Microsoft update several individual files involved in making Windows and other Microsoft software work.
Do I Need These Security Updates?
You need these updates if you're running any supported edition of Microsoft's operating systems, 32-bit or 64-bit. This includes Windows 8 (as well as Windows 8.1), Windows 7, Windows Vista, and Windows XP. Server versions are included.
A number of these updates correct issues so serious that, in certain situations, remote access to your computer may be possible without your permission. These issues are classified as critical, while some others this month are less serious and classified as important.
See Microsoft Security Bulletin Severity Rating System for more on these classifications.
All supported versions of .NET Framework are getting security updates this month too, as well as Microsoft Forefront Protection 2010 for Exchange Server.
Are There Any Non-Security Updates This Month?
Yes, including non-security updates for Windows 7 and Windows 8 & 8.1. Also, as usual, Microsoft is pushing this month's update to the Windows Malicious Software Removal Tool.
Some Microsoft Surface tablets are also getting driver updates and other fixes. You can get all the details on the Surface, Surface 2, Surface Pro, and Surface Pro 2 update history pages.
There may also be non-security updates included this month for Microsoft software other than Windows. See the Non-Security Updates links below for details.
Patch Tuesday Problems
This blog post has become Grand Central Station for Patch Tuesday problems each month. While updates from Microsoft rarely result in widespread problems with Windows itself, they do frequently cause specific issues with software or drivers provided by other companies.
Please see How To Prevent Windows Updates From Crashing Your PC for a number of preventative measures you should take before applying these updates, including disabling fully automatic updates.
If your computer freezes during the installation of an update, see How To Recover From a Frozen Windows Update Installation for help.
If the updates installed but you're now experiencing a problem, see How To Fix Problems Caused by Windows Updates for advice on how to undo the damage.
See Windows Updates & Patch Tuesday FAQ for answers to other common questions, including "Does Microsoft test these updates before they push them out?" and "Why hasn't Microsoft fixed the problem that their update caused on my computer?!"
Automatically install: via Windows Update.
Manually install: via the individual Bulletin IDs listed in the Microsoft Security Bulletin Summary for February 2014. See Do I Have 32-bit or 64-bit Windows? if you're not sure which downloads to choose.
Non-Security Updates: are listed on Microsoft's New Non-Security Content for 2014 page and also on the Microsoft Office Updates blog.
Next Patch Tuesday: will be March 11, 2014.
A Note on the Comments Below:
I update this blog post for each Patch Tuesday by Microsoft so some of the comments left may be for previous Patch Tuesdays. You can tell which Patch Tuesday a comment is referring to by looking at the notation at the end of the comment. For example, comments addressing Patch Tuesday February 2014 will end with [PT: February 2014].
- January 8, 2013 at 5:15 pm(1) Kristeen says:
this is the second time a windows update has crashed me, first time was just before christmas, i believe my comp installed it on 12/23.
it caused BSOD error codes all saying my graphics card needed to be updated, i did everything i could, updates, uninstalled and reinstalled drivers etc until it dawned on me that a windows update had occurred just before the issues started, so backed the comp up to just before the updates and all was well….UNTIL
yesterday morning my comp had been restarted, omg windows managed to get through the "let me decided what to install" and decided for me! once again same issues, so tried backing the comp to an earlier date, but then windows could not start on my computer so ended up having to restore it all to default settings…
sadly i know that means windows will once again want to install the very same updates that have been giving me problems…
i dont even want to install ANY updates now, as i happen to prefer my computer in working condition and im afraid to let microsoft screw me up again! [PT: January 2013]
- January 9, 2013 at 5:26 am(2) ARD1947 says:
Hi, in common with some posters, I had varying results with the 12 to 14 MS Patches installed last night, from the Patch Tuesday set (8th JAN 2013). I found that my new WIN7 home-build (64-bit Ultimate edition) went just fine, but my older Vista 64-bit Ultimate had 6 out of the 12 (all security updates to the VISTA OS system libraries itself) failed in the second update phase during the restart. The update system detected an update failure (as seen by the single line DOS like output from an internal "sfc" type of utility over a back screen, checking the 887 system DLL etc) then went to the splash-screen, with an undo/repair/rollback type of message. It seems that the OFFICE and .NET patches all went in OK, but NOT the OS Security ones. If anyone is interested in the KB details, I can provide that tomorrow. I have NOT had this happen on the VISTA box before, after 3 years use. ARD. [PT: January 2013]
- January 9, 2013 at 6:04 am(3) Dougm says:
I just got the 12-14 updates and it went smooth…so far that I can tell, it's only been a couple of hours. One thing I have noticed is that I've got a red x on the wireless icon. I've got wifi and what I use for wifi all seems to connect ok I'm just stuck with the red x.
Dell Inspiron 15R running Win 7 – 64bit [PT: January 2013]
- January 9, 2013 at 6:43 am(4) Jefferson Broady says:
The Windows update was terrible, my computer froze on update 11 of 12 and crashed my computer. Thank God I was able to reboot. [PT: January 2013]
- January 9, 2013 at 11:35 am(5) Elis says:
My computer tried to patch windows 8 and encountered some problem and it crashed my computer. After that, it failed to reboot. Its stuck on Loading Operating system… Further checking revealed my Hard drive died. I don't know if windows patch had anything to do with it or not. My computer was working fine before tues. jan 8 2013. patch.
I am posting to see if anyone else has had a similar problem. [PT: January 2013]- January 9, 2013 at 12:26 pm(6) Robert Grimmett says:
Out of 6 servers in my office and 10 workstations.. only ONE machine didn't have a problem with this patch.. usually I get to sleep in on wed after the patch tues.. nope.. got a phone call nice and early, that the systems were unreachable through the network however locally everything ran fine. in the middle of putting out that fire.. hopefully i will be able to post the results [PT: January 2013]
- January 9, 2013 at 1:45 pm(7) Jack Cosgrove says:
Having trouble logging into SharePoint 2010 following these updates? See my post for a resolution. [PT: January 2013]
- January 9, 2013 at 2:24 pm(8) Tomas says:
Very similar symptoms as described by (1095) Elis, but with Win 7 Enterprise.
BSOD at update 14, failed to reboot, my boot drive (SSD) was not even visible in BIOS !
Switched PC off, disconnected and reconnected the power and SATA cables to the SSD drive, and thankfully it booted up. During next shutdown it applied the rest of the updates and it seems to be working now ! Very strange! [PT: January 2013]- January 9, 2013 at 5:25 pm(9) denise says:
This update caused a huge issue with my computer. Its a 2 momth old comouter I use to surf the web only…my entire desktop wss wiped out. Im doing a system restore but im worried now. I dont know anything about comouters. I did the restore to Jan 7th…hope thats ok. [PT: January 2013]
- January 9, 2013 at 5:38 pm(10) brad says:
I had to do a system restore as well. Acer desktop, Windows 7 Ultimate. Definitely a bad patch. [PT: January 2013]
- January 9, 2013 at 7:57 pm(11) xcelguy says:
Crashed my Asus k70ij and My Netbook HP
with a BSOD error, the debug file was full of hardware , I reinstalled all my drivers still crashing, so I went back to the restore points
.. been up for 30 minutes no crash (knock on wood) yetI am x64 on the Asus and 32 bit on HP
After sys restore, I changed my settings and hid all the updates, I am only installing malicious software tool
If Microsoft paid me I would try to figure out which one of the updates crashed my system [PT: January 2013]
- January 9, 2013 at 9:17 pm(12) Chris says:
Crashed my laptop as well, the "Starting Windows" screen would come up and after 30 seconds to a minute I'd bluescreen. Re-downloaded and tried to install the updates again, same result. Thank God for System Restore. [PT: January 2013]
- January 9, 2013 at 10:17 pm(13) DStahl says:
Windows Vista 32-bit, Toshiba Satellite L305-S5875. After update of 1/8/2012 the security setting were altered and I could no longer access user/myself/documents without turning off user access control in the so-called security center. Also, some .dll files I wanted to use in .net programming became unusable! sqlite3.dll and sscrun.dll both failed to load in the .net IDE, and regsvr32.exe reported a failure to register either — although I had used them with no problem on 1/7 in another project. While dll hell is aptly named, I don't expect updates to break very well-established modules. If I can get this fixed then MS updates are history as far as I am concerned. I won't tolerate breaking the OS in the name of corporate diddling — I can look after my own security, thanks very much. [PT: January 2013]
- January 10, 2013 at 1:37 am(14) AnonPCUser says:
Tuesday evening when the upgrades kicked off across our corporate infrastructure, a higher than expected percentage of the upgrades left computers stuck and unable to roll back. Later on Wednesday, our Helpdesk recommended not to upgrade due to several hanging issues. [PT: January 2013]
- January 10, 2013 at 11:08 am(15) Mike says:
Applied these updates last night and several of our client servers are indeed hanging after the restart. Will have to do a restore if this continues. [PT: January 2013]
- January 10, 2013 at 12:40 pm(16) Anthony says:
I installed the updates early this morning and now my pc will not connect to the internet, it says it is connected but the error icon is showing in the bottom right corner..
I have done a system reinstall and this has not corrected the problem.. Can anyone help in what direction I should go in.. [PT: January 2013]
- January 10, 2013 at 12:49 pm(17) Sam says:
Rang Microsoft on this issue, I installed these updates last night and I have not been able to boot, even to safemode this entire day. Of course MS tell me that it is my computer drivers at fault, not their perfect windows update, and yet I bet that all of you dont all have the same drivers as me! The ONLY common thread here is the updates and MS should sort themselves out! [PT: January 2013]
- January 10, 2013 at 1:42 pm(18) neil b says:
installed the updates on my win 7 machine today, browser is lagging like hell, i'm on cable BB, average 60mbps dl speed. I have run all my adware detection software and scanned and am clear of malware. This page took n eternity to load. Anyone else sufferring program lag, the update has even disabled some ok/cancel functions on Poserpro 2012….. [PT: January 2013]
- January 10, 2013 at 6:34 pm(19) Mike says:
After doing the update my windows mail with my comcast.net address will not authorize so I cannot send or receive email on this (my main) mailbox. How can i remove the recent updates.
Thanks [PT: January 2013]- January 10, 2013 at 11:59 pm(20) Dan says:
Just before downloading/installing 12 updates 01-08-2013 to Win7HomePremium 64 bit, VIPRE/Emsisoft/Kaspersky/Malwarebytes/Comodo said no viruses; from time of reboot to finish updating to this evening, shutdown went from 5secs to 5mins; all myriad BIOS/driver/software/hardware issues extensively examined and OK; turned out one or more updates had switched reg entry "ClearPagefileAtShutdown" value from "0″ to "1″; reset to "0″/rebooted three times, key always back to "1″; deleted whole key/rebooted, STILL came back and with value "1″! Fixed by setting that key value again to "0″, then creating duplicate of same with value "0″ as a new key in different reg Memory Management division/rebooting. Of course, all 12 updates were first deleted by me; that pagefile key issue survived update deletions suggests to me update(s) somehow encoded key as undeleteable, ala say Nero or some virus. Only other thing I've noticed is that mere client icon for cloud link to HP printer diagnostics became broken; someone might have thought they ran into "Sality" if they didn't know problem started with updates! [PT: January 2013]
- January 11, 2013 at 1:55 pm(21) Lena222 says:
After the Jan 9 & 10 Windows updates, I have been having internet connection problems. All computers with the updates are affected. Windows 7 and Windows7 professional both 32 and 64 bit. Internet Explorer, Chrome and Firefox all engines having the same problem. After restoring them to just prior to updates, they all work fine. Which update is the culprit? [PT: January 2013]
- January 11, 2013 at 2:48 pm(22) Dave says:
SONY VAIO, Windows 7 Home Premium, MSOffice 2007. After Jan 9-10 updates, Explorer will not preview MSWord or MSExcel files. All MSWord files open with Microsoft Open XML Converter instead of MSWord. When I tell it to open DOCX files with MSWord, all file icons switch from MSWord Icon to generic text file icon. [PT: January 2013]
- January 11, 2013 at 11:36 pm(23) Stephanie says:
I have had my toshiba laptop just crash and the blue screen appear twice. I am not completely computer illiterate but it took me a few days to realise it was the update that was the issue. As soon I I restore I am good. I am taking off automatic downloads from now on but how do I know which ones to do in the future? [PT: January 2013]
- January 12, 2013 at 12:50 am(24) DJonson says:
After this update all browsers went crazy – Win 7 x64 ulti. IE, FF, Chrome, Opera. Restoring didn't made much good. Downloading any file (exe, msi, msu) can't be done – it shows message like "(filename) was reported as unsafe"- and I can't run it. Same thing on every other browser. Most of Adobe Flash can't be viewed properly. Most of images on web are damaged. Many pages shown like on a phone's screen (looks like user-agent pretending to be mobile browser). [PT: January 2013]
- January 12, 2013 at 6:47 am(25) Longjohn says:
I tracked it down to XML Core Services update …. Basically it's hosing XML files, some of which run on boot although I my system I didn't get the boot loop problem for a couple of days but it hosed my TV Tuner and Program Guide (XML based) and then the data in My Movies (Again XML based) … Repaired both and worked good for less than a day and got stuck in a boot loop
When I went to check what updates had been installed a couple of days before as soon as I was the XML Core was updated it struck that all my problems were happening with XML stuff …. Uninstalled the update, hid it and I'm not going to worry about it since all it's marked critical it's only a risk in Internet Exploder and I use Firefox
Frankly I doubt hackers using that exploit could do as much damage as Microsoft did with this poorly written and tested update … I can say for sure no hacker of Trojan has done this much damage to any of my systems in the last 15 years ,,,,
Cripes I'll take my chances with the Hackers and just not use Internet Explorer which is crap as far as I'm concerned anyway. [PT: January 2013]
- January 12, 2013 at 7:01 am(26) Longjohn says:
Stephanie asked:
I am taking off automatic downloads from now on but how do I know which ones to do in the future?
Well it's been awhile but this isn't the 1st time MS has screwed the pooch on one of their critical updates but in the past (and for the near future) what I did is leave automatic updates and/or downloads off and when I see an update, especially one this this many at once raising the odds of one being bad, is wait a couple of days and do a Google search checking out forums like these to see if there is a prevalent problem … Like the past couple of days, lot's of people having problems and possibly more as it took a couple of dyas for it to become any annoyance to a major boot problem ….
I'll let some other Poor Saps be Microsoft's unpaid Beta Update Testers …. [PT: January 2013]
- January 12, 2013 at 8:42 am(27) Kate says:
Windows 7
When working on my computer, Windows decided to do an update just as my battery power failed. The computer crashed. Upon restarting my laptop, the screen just goes to the Window icon flashing in the centre of the screen and does not progress.
I have managed to reboot the computer with a limp fix that involves what looks to be a false restore to a previous backup. I really dont know what I am doing but this has not fixed the problem.
thanks in advance! [PT: January 2013]- January 12, 2013 at 9:02 am(28) NtG says:
I don't know if it definitely was this update that destroyed my computer, but it was working fine before I installed this update and then just started freezing and crashing constantly the next day. I had to run startup repair and do a system restore to get it back working. [PT: January 2013]
- January 12, 2013 at 12:39 pm(29) Musky says:
Doing an update at a time, I got my issues narrowed down to the net frameworks updates. I had net framework 4.0 before all this started. I have found that this series of updates were on "patch Tuesday" and have caused many issues. One of these updates dated 1/8/2013, not only didn't install, it wiped net framework 4 off of my system. The latest version I now have is 3.5.
So of course, any updates to net framework 4 is going to fail as it is no longer there, but Windows doesn't know it's gone and keeps trying to update it. It is not listed in "programs and features" so I can't uninstall it. But any attempt to install it manually fails with no error code, just says "failed". And it then "rolls back" the installation.
These are the three updates that keep trying to install and failing.
KB2756921I have tried the various "clean up tools" and MS "fixes". [PT: January 2013]
- January 12, 2013 at 1:37 pm(30) B Pratt says:
I have my Windows Update set at ' notify'. No way do I want M$ to take over my puter without my knowing. Still, I almost always apply the patches as soon as I know about them. I just want to know what the heck is going on first. [PT: January 2013]
- January 12, 2013 at 2:23 pm(31) Ed says:
Windows Server 2003, plain vanilla Intel Beige Box, been running smoothly for years. Froze on boot at "Preparing Network Connections…" screen.
2nd boot: Froze after being up about 20 minutes; found out when the DNS server stopped working.
3rd boot; set it for dskchk on reboot.
4th boot: ran nearly 20 hours, froze.
5th boot into safe mode: removed KB2742604, reboot, will let you know how it goes. [PT: January 2013]
- January 12, 2013 at 6:36 pm(32) John says:
Major problems (BSOD & repeat crash) with the 14 inportant January 2013 Microsoft updates on a laptop vista & windows7 PC. I thought my graphics card had gone to start with! managed with difficulty to do a safe start & system restore to before updates which fixed everything. have now turned updates OFF. It really is unbelievable that they don't fully test the updates! [PT: January 2013]
- January 12, 2013 at 6:55 pm(33) Stan says:
Running Win XP SP3 with all current updates, and no malware. After installing the monthly Jan 8 updates, I can no longer log into either the computer normally or safe mode. Am somewhat dead in the water. It appears there are many other users experiencing the same problem. Is there a solution or workaround to this problem? [PT: January 2013]
- January 12, 2013 at 7:43 pm(34) DStahl says:
Well, reinstalling the sqlite ado package made SQLite available for programming again after the update knocked it out for me. However, certain default folders in the windows-created user directory remain locked, even when I log on using the system administrator account.
(See HowToGeek for info on how to log on as admin if your regular account permissions become fouled up.)
However, since I nearly always save to my own file structure and ignore the idiotic Windows default folders I only lost one. Still, once again MS has increased my workload.
I notice that Microsloppy released another update today (1/12/2013), presumably trying to undo the damage the update of 1/8/2013 caused. [PT: January 2013]
- January 13, 2013 at 3:23 am(35) Alice 2.5A says:
I just updated mine a few hours ago and it screwed up my computer pretty bad! So much so that it had to crash my computer in the middle of me working on something important, after I rebooted my machine Windows doesn't work anymore, I tried restoring it, memory diagnostics and all but nothing worked. The only solution was to re-install Windows 7! This happened to me 5 times for the past several months! I will never turn on Windows Update ever again… [PT: January 2013]
- January 13, 2013 at 10:36 am(36) Linda says:
I installed all the security updates last night.
This morning the computer (HP Pavilion a6530f PC – Vista) would not boot up… stuck on the setup screen, nothing happening. Had to do a hard crash and then run system diagnostics. All checked out fine.. Did a restart. System (again) would not boot up. Only option left was a system restore.
This is FAR from the first time that Windows Updates have caused system problems on this machine. No More Windows Updates for me either….totally had it with that. Appears Microsoft has some compatibility issues with Hewlett Packard Pavilions. [PT: January 2013]
- January 13, 2013 at 10:44 am(37) Linda says:
In Addition: After doing a search for HP in this thread….seems quite a few people with Hewlet Packard machines are having some serious issues with Windows Updates. I've had other HP systems before this one. Same problems. There you have it. [PT: January 2013]
- January 13, 2013 at 2:49 pm(38) Layny says:
The updates if Jan 8-11 have completel Ruined and made unusable both my mother's and my boyfriends PCs. WELL DONE MICROSOFT!!!! [PT: January 2013]
- January 14, 2013 at 9:04 pm(39) LindaN says:
My Acer laptop installed the updates, and has had a split personality ever since. Sometimes it works fine, others it is crazy slow. When I tried to do a system restore, I found I had no restore points. Well then. I have set it to not automatically install updates, and I found the everything installed except the Office update, which I hope will now stop trying to install. Any way I can find my lost restore points? [PT: January 2013]
- January 15, 2013 at 3:36 pm(40) Tim Fisher says:
@LindaN: There's no "finding" lost restore points. If there are none listed, then none were created and there's nothing to restore to. [PT: January 2013]
- January 15, 2013 at 1:56 am(41) Jeevan Ganash says:
The latest updates for windows 7 have caused my Asus K53S to become very slow and, at some times, freeze. Restoring to before the update fixes the problem. Not updating it until the Feb. updates. [PT: January 2013]
- January 15, 2013 at 8:44 am(42) Cathy Warwick says:
My computer is installing a windows update (automatically started when I went to reboot) It has been at it now for 3 hours, in which time it has moved from Update 1 to 2 (out of 5). Is it normal for it to take such a long time? How long should I leave it? [PT: January 2013]
- January 15, 2013 at 3:38 pm(43) Tim Fisher says:
@Cathy Warwick: That's too long. See How To Recover From a Frozen Windows Update Installation for help. [PT: January 2013]
- January 15, 2013 at 10:41 am(44) Jake says:
After updating last night (1/14) automatically, basically my whole system is screwed up. Start screen is glitched permanently, with the tiles showing the wrong image, the charm bar doesn't even show any icons, and the volume bar has completely disappeared. I've restarted multiple times, no dice. Seriously considering switching to Ubuntu because of Windows. Very disappointed. [PT: January 2013]
- January 15, 2013 at 11:01 am(45) Bob says:
After the Jan update I can't find my cookies anymore. Even the files in
'shell:cache\content.ie5′ & 'shell:cache\low\content.ie5′ have
disappeared. Has MS hidden them somewhere else? [PT: January 2013]- January 15, 2013 at 3:41 pm(46) Tim Fisher says:
@Bob: They should be here: C:\Users\USERNAME\AppData\Roaming\Microsoft\Windows\Cookies, replacing USERNAME with your username. [PT: January 2013]
- January 15, 2013 at 11:05 am(47) ARD1947 says:
Hi, info for my 1092 post: the patches I installed manually and individually were: KB2763674, and KB2742601. All the others went in OK after that, no issues. This issue was ONLY on the Vista Ultimate 64-bit PC. [PT: January 2013]
- January 15, 2013 at 1:15 pm(48) David says:
Have 30 laptops for training. January updates installed last night and *10* of the 30 computers are now dead in the water and will have to be re-imaged. (Yes, I've tried all the usual fixes.) Thanks Microsoft! [PT: January 2013]
- January 15, 2013 at 11:03 pm(49) Bob says:
Installed January updates on XP SP3 and immediately noticed that boot time had drastically increased from 1 minute to over 5 minutes. Was able to trace it to the .NET framework 2.0 security update (KB2742596) which for some reason is causing a major delay in booting (installed each update one by one and rebooted to find the culprit). Looked in Event log and don't see anything obvious, even uninstalling this update directly through Add/Remove did not restore boot time back to normal.
Restored from a full backup and installed all of the January non .NET security updates and machine boots normally.
Has anyone else experienced this problem? [PT: January 2013]
- January 17, 2013 at 4:16 pm(50) Tim Fisher says:
@Bob: In the hand full of times one of my, or my client's, computers have have post-Patch-Tuesday problems, they have always (well, sans 1) been related to .NET security updates. I don't know why, but they seem to often be the culprit. You might try reinstalling .NET v2. [PT: January 2013]
- January 16, 2013 at 11:48 am(51) jessieH says:
After the late Dec. early Jan update time from click to print output is 4 times as long as before.
It can now take 45 seconds to a minute after clicking print for the page to output. We have noticed this on several of the computers in our building. [PT: January 2013]- January 16, 2013 at 10:47 pm(52) Robert Mittendorf says:
last thing i did tuesday was load the updates. now computer crashes when I try to open web browser [PT: January 2013]
- January 18, 2013 at 11:51 am(53) Bob says:
@Tim Fisher: Thanks for the reply. I actually spent alot of time trying to get this to work by completely uninstalling all versions of .NET Framework manually (I have all version 1.1 to 4.0) first uninstalling each the security updates individually (rebooting when required) and then the main .NET version. I followed this up by using the Microsoft .NET uninstaller tool to clean the system and then re-installed .NET Framework 3.5 (which installs 2.0, 3.0 and 3.5). I then ran Windows Update and when KB2742596 was installed, bam the slow boot returned.
What I noticed in Event Viewer is that my services (Service Control Manager entries) were always delayed in running about 3-4 minutes after the boot. When I uninstalled my firewall (Online Armor) I found that I could boot to the desktop in under a minute, but if I tried to open Control Panel or any programs there was a major delay in opening those programs that corresponded to when the services started (3-4 minutes later).
I spend hours working on this and came to the conclusion that there is something in KB2742596 that is conflicting on my system. I was hoping I would find some posting with someone having the same problem, but maybe it's just my specific setup. In the meantime I'm going to avoid these .NET security updates until I see an update from Microsoft or I have a spare day or two to try this all over again! [PT: January 2013]
- January 18, 2013 at 11:54 am(54) Tim Fisher says:
@Bob: "Luckily" there seem to be .NET updates each and every month so maybe the next set will correct the issue you're seeing. We'll see. [PT: January 2013]
- January 20, 2013 at 2:40 am(55) Tracy says:
Did anyone find a solution to the IE slowness issue which occured after the January Windows Update? Or, must we wait for Microsoft to provide another update? I have been using other browers as much as possible in the meantime, although some applications I use are tied to IE which is frustrating. [PT: January 2013]
- January 21, 2013 at 4:53 am(56) jewelz morgan says:
is there any known fix for this mess? win7 64bit Toshiba p500- 12D dual core 4 gig memory..my registry is fubarred services do not work, service tools missing, cannot install/uninstall programs takes 45 mins to load up …used to take 0-3 seconds , hangs for nearly an hour after login, untill desktop appears cpu runs at 0-5% mem used to run at about 950mb fully loaded now is 1.5gig before opening any apps , any apps take at least 20mins-2.5 hours to actually start, everything freezes at a few second intervals, i see MS are admitting nothing, all im being offered are fix its, 1 did "fix" the registry for those 14 updates, however this is not helping with everything else it has screwed up, all the system info seems to be repopulating each and every time i start up, i did leave the system on for 2 full days with just the resource monitor open to see what was going on and let it do what it had to do, but am getting nowhere. btw took an hour to type/post this [PT: January 2013]
- January 24, 2013 at 9:47 am(57) SINGH says:
My word 2007 is not opening after windows updates on 14 Jan 2013. [PT: January 2013]
- January 25, 2013 at 11:39 pm(58) Samuel says:
(114) Tracy says:
Did anyone find a solution to the IE slowness issue which occured after the January Windows Update? Or, must we wait for Microsoft to provide another update? I have been using other browers as much as possible in the meantime, although some applications I use are tied to IE which is frustrating.Tracy, Microsoft up to it's old tricks slipping updates through confirmed by numerous others online. I understand mine is OFF and I have IE symptoms you described also. [PT: January 2013]
- January 31, 2013 at 12:10 pm(59) Gamjy says:
I have XP SP3 with all the latest updates BUT KB2742596 won't properly install. It says it has installed okay then soon afterwards up pops the yellow shield saying it's got to be applied again. I ran the Windows Update Fix utility a few times and each time it says it found a problem and fixed it, but it *doesn't* fix it. Don't know how to get out of this endless loop. Any ideas? [PT: January 2013]
- February 8, 2013 at 11:38 am(60) Tim Fisher says:
@Gamjy: You could try uninstalling, and then reinstalling, .NET 2.0. Also, did you see this?: http://answers.microsoft.com/en-us/windows/forum/windows_xp-windows_update/install-of-kb2742596-completes-but-is-not/b5a576cd-967e-4cbb-81ff-dd8e367489b9 [PT: January 2013]
- February 12, 2013 at 4:47 pm(61) Mark says:
The 13th of 16 updates: Windows 8 64-bit Malicious Software Removal Tool. Malicious indeed! Windows Update hung for over an hour on this one. Not a peep out of mrt.exe and related processes all the while. Had to power down the machine manually to get it to stop doing nothing.
On reboot, the preceding updates finished installing, updates 14-16 downloaded and installed successfully, but the ghost, 13 is nowhere to be found on the list, whether succeeded or failed.
Yet another hour of my life lost to Microsoft. Thanks Microsoft! [PT: February 2013]
- February 13, 2013 at 4:41 pm(62) Ryan says:
I was playing a game last night feb 12. At the settings I had my game ran at 48-60 frames min max. Turned computer off (installed updates), morning turned on pc (finishes bios update) watch some shows, turn my game on, some strange reason I am getting 21-25 frames. I look and look what the issue is and the only thing I can think of different was the update last night. So now what? 1600$ laptop plays as good as a netbook now and I have to figure out what to do about it and figure out how, because as it is, my computer is a brick to me now. Thank you windows. What if I cant or don't want to spend the entire day troubleshooting how to fix them bricking my hardware? I should not have to deal with this !@#$.
OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
OS Manufacturer Microsoft Corporation
System Name LAIN
System Manufacturer Hewlett-Packard
System Model HP ENVY 15 Notebook PC
System Type x64-based PC
Processor Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz, 2201 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date Hewlett-Packard F.0B, 10/31/2012
SMBIOS Version 2.7
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.95 GB
Available Physical Memory 5.15 GB
Total Virtual Memory 15.9 GB
Available Virtual Memory 12.4 GB
Page File Space 7.95 GB [PT: February 2013]- February 14, 2013 at 2:06 am(63) rough-ready says:
Yes same here.
I 'look after' a friends computer HP Pavillion , have had endless problems with it and Windows 8, updates, programs not compatible, Norton 360 problems, goes on and on.
Today's Malicious update No 13 seems to have hung.
Will power down like you did and see what happens. [PT: February 2013]- February 14, 2013 at 2:13 am(64) casbott says:
February 2013 update killed my browsers. Still have internet connection and can access steam and even game online, but none of my browsers will connect online (sea monkey -firefox derivitive & IE, left on system) nor can windows update or my internet security – kaspersky. Am running a asus N 71 laptop. Note I never activated the office trial and use open office instead, so I did NOT download the office updates, but I still have the trial installed (which ment I got the option of downloading office updates but I de-selected them. [PT: February 2013]
- February 14, 2013 at 2:52 am(65) Yolande weston says:
Our PC has been updating for over 12 hours is this a normal thing to happen? It says it has 9 updates to do but seems to have stopped at 5, it hasnt frozen as the little blue circle is still going round but just concerned about the length of time its taking. [PT: February 2013]
- February 14, 2013 at 4:20 am(66) casbott says:
Correction regarding my problem [two comments above, internet access killed]. What actually happened is the update stuffed my router, I can get my pc to work fine if I just plug straight into my modem. No more Lan parties till I fix this.
info: router is asus RT-N 15. [PT: February 2013]- February 14, 2013 at 12:23 pm(67) nano says:
Windows update stuck on 6 of 9.
Followed your instructions on how to recover from a frozen windows update installation, but not sure that the updates actually took place after safe mode. How would I know that?
Laptop seems to be working though. is there a somewhere on the computer that tells me what update I have?
thanks, Tim, you are the best.
Nano [PT: February 2013]- February 21, 2013 at 2:16 pm(68) Tim Fisher says:
@nano: Yep, head to Windows Update in Control Panel and click the "View update history" link on the left. [PT: February 2013]
- February 14, 2013 at 4:38 pm(69) Nycrea says:
Both my laptop and desktop stopped functioning after this update. After a lot of trouble I was able to restore both.
Right after startup, when you normally get the login screen, the screen stays black, and on my PC (where the login is skipped) a mouse cursor was visible, and my 2nd monitor also functioned normally. Though the 1st monitor stayed black, (not off, but just displaying only gray/black)
I could not do much, none of windows programs would run, 3rd party software did run as normal, only not visible if on 1st monitor.I think you made a major error in this update, and it has upset me quite a lot.
Both systems are 64bit win8pro. NOT pre-installed but upgraded from win7. [PT: February 2013]
- February 14, 2013 at 7:45 pm(70) Jessi says:
Last night I went to shut down my computer for updates and when I got on it again this afternoon it was in sleep mode. Upon waking it up I see that the screen is flashing back and forth between "Preparing to configure Windows…" and "Installing Update 1 of 9…" [PT: February 2013]
- February 15, 2013 at 7:44 am(71) sadyque says:
Same here like Nycrea . Just a black screen on both monitors and keyboard num lock blinking every second or so. Mouse seems to appear from time to time. Any ideas? [PT: February 2013]
- February 21, 2013 at 2:20 pm(72) Tim Fisher says:
@sadyque & @Nycrea: See the "How To Recover From a Frozen Windows Update Installation" link in my post above. [PT: February 2013]
- February 15, 2013 at 12:01 pm(73) Kyle says:
It may be bad timing but since the 2/13/13 update our mouse has been acting up. We have to click it several times to perform normal functions. We can't click and drag or copy and paste. Did the updates in any way affect mouse performance? BTW – we have rebooted several times, tired the mouse on another computer and it worked fine and we even tried a different USB port on the computer that is giving us fits and we had the same problem. My conclusion is it is not the mouse or the USB ports. Thanks for any help. [PT: February 2013]
- February 21, 2013 at 2:21 pm(74) Tim Fisher says:
@Kyle: I'm not aware of this happening to anyone else or any updates pertaining to the mouse. However, in general with these types of issues, you might try "reinstalling" the mouse driver, which you can do from that option when right-clicking on the mouse hardware item in Device Manager. [PT: February 2013]
- February 15, 2013 at 12:40 pm(75) John Stewart says:
After reading through the list, I feel like the lukiest person around. I have two Desktops, one running Vista Home Premium 64bit the other is Win 7 64bit. I have never had a problem with MS updates on either machine, they take the updates just like Timex. Now AMD, that is another story. It seems like they come and go with small errors about every third update. Only thing I found was to keep the last good CCC so I can retreat.
Again Tim, great site.
Thank you. [PT: February 2013]- February 15, 2013 at 7:23 pm(76) Amy says:
I am having issues similar to what others have described above. I have run the updates at least 3 times & restarted after the updates as instructed. Each time, my screen stays black and I can only see the cursor. The only way I can get it back is to remove the battery & start over again. It cannot,seem to repair itself either. I am not a technical person by any means, so I am really stumped. Now it's telling me, again, to make these updates but I am afraid to try, again! [PT: February 2013]
- February 16, 2013 at 4:49 am(77) Avermim21 says:
Hiya just updated all the new updates now I can't connect to the Internet any ideas? [PT: February 2013]
- February 21, 2013 at 2:23 pm(78) Tim Fisher says:
@Avermim21: You might try disabling and then re-enabling the Windows Firewall. If that doesn't work, reboot in Safe Mode with Networking and see if it works there. If so, you might want to go back to normal mode and run sfc /scannow. [PT: February 2013]
- February 16, 2013 at 7:26 am(79) nikg says:
Well add me to the list, update earlier this week wrecked my HP. Woke up during the night after it had tried to update and noticed a blinking cursor on a black screen, now I can't even run a system restore.
Such is life with Windows. You broke something good. [PT: February 2013]
- February 16, 2013 at 4:13 pm(80) PhoenixRizing says:
Did anybody else have an issue where all of your desktop icons disappeared after the update? I found out how to turn them back on and I am glad I didn't have the issues listed here. I'm just curious if anyone else had the issue with their icons disappearing off of their desktop. [PT: February 2013]
- February 16, 2013 at 6:29 pm(81) Chris says:
Lots of fun with this last update, firefox crashes, windows crashes, thunderbird crashes. I have not been able to nail down what is causing this. I have updated and run my anti-virus with no problems detected so decided to check my drives, ran chkdsk /f on c: during startup. Now have had the following happen.
All services were turned off and disabled, had to manually go set each one.
System restore monitoring turned off on all drives.
Video driver now not recognized , had to reinstall it.
Could not connect to network and browsers do not work.I am glad I do a full backup everyday because I used it to restore today.
I do not think I will reinstall this update for a few days. [PT: February 2013]
- February 20, 2013 at 9:57 am(82) Joey says:
In response to casbott Feb 14th message
Kaspersky released a bad update a couple of weeks ago:
We had the same problems, all network traffic worked but we had big issues with web traffic via TCP port 80. The Web Anti-virus component is the problem, worst, the kaspersky updates are obtained via that same port so it can never fix itself. To resolve, turn off your web antivirus, reboot, manually do an update of kaspersky, turn on your web anti-virus and try again. [PT: February 2013]
- February 21, 2013 at 2:24 pm(83) Tim Fisher says:
@Joey: Thanks for that, appreciate it. [PT: February 2013]
- February 20, 2013 at 7:59 pm(84) Rob says:
I just let Windows Update reboot my windows 8 64bit tablet to install its so-called critical update. That was a mistake. Now my Wifi is totally crippled "with no networks found" and reinstalling the wifi drivers did not fix it, nor did the list of 20 other workarounds I have accumulated to try and get windows 8 wifi working. I just did a system restore and got my wifi back. Think I will disable windows updates for 6 months until MS get their act together. [PT: February 2013]
- February 25, 2013 at 1:28 pm(85) Lupe says:
I have a HP with Windows 8 I got it for Christmas in Dec it was working great!! Then in Feb I kept getting the blue screen and it says to go online an look up SYSTEM_SERVICE_EXCEPTION then my computer restarts when I try to go online or do anything a few seconds later my computer goes blue screen and restarts! How do I fix this? Should I just wait to turn on my computer til there's a update from Windows?
(Sent from my IPAD because I can't use my computer) [PT: February 2013]
- February 28, 2013 at 11:57 am(86) Tim Fisher says:
@Lupe: See see the How To Fix Problems Caused by Windows Updates link in the Patch Tuesday Problems section of my blog post above. [PT: February 2013]
- February 26, 2013 at 7:13 pm(87) Mitch T says:
I'm in the same boat. tried updating my desktop computer, now it wont start. my windows home server restartd, now it wont start. the battery in my laptop died and shut down, upon restarting it went through updates and now it wont start.
microsoft really knows how to screw things up. [PT: February 2013]
- February 27, 2013 at 8:39 am(88) Susan says:
I have had several updates sitting in the queue, but was reluctant to install after the update in December caused me to pay $150 in recovery fees. Of course, the system was running so poorly, I finally gave in and attempted install of a few at a time last night at 8pm. I have experienced no less than 10 blue screen events since. I have started in safe mode and attempted several restores. Just now – 12 hours later, I may have it running. We will see how long it lasts. There are still 16 "critical" updates uninstalled at this point and I am not willing to try them again. MAC here I come, as soon as I can make it happen. [PT: February 2013]
- February 27, 2013 at 10:35 am(89) Studio says:
After February 27, 2013 Windows 7 64bit automatic update, certain software displays elements blue instead of intended red color. I will now go back to turning off Automatic Updates like I used to.
"Critical Security Updates" are never so – compared to the OS configuration damages. [PT: February 2013]- February 27, 2013 at 12:48 pm(90) jur says:
update removed higher screen resolution, and cant reconize my screen
years of experience and 8 windows editions, still they fail. [PT: February 2013]
- February 27, 2013 at 5:13 pm(91) John says:
The Auto Update last night causes Internet Explorer to be unstable. Every Time I startup IE, I get errors immediately! This problem goes away immediately after Uninstall of the last update. This is a brand new computer that cost ~ $1500 to have built by AVA (Windows 7 Pro 64-bit). Is anyone else experiencing problems with IE after this latest Windows Update? [PT: February 2013]
- February 27, 2013 at 6:08 pm(92) csaguy says:
Feb 27th update causes Firefox and IE to fail. Uninstalling fixed the problem. [PT: February 2013]
- February 27, 2013 at 6:13 pm(93) csaguy says:
Yesterdays update caused Firefox and IE to fail. Firefox can be started in "safe" mode. Had to uninstall the update to get them to work. [PT: February 2013]
- February 28, 2013 at 6:05 am(94) Doug says:
I look after a number of friends PCs and just in the last week Windows Updates seem to have trashed THREE of them! Two Dell laptops and a HP Desktop.
The common factors appear to be that they all (were) running Vista SP2 32-bit and all have a "recovery" partition on the disk.
With each, the ususal "Install Updates and Shutdown" option was selected (why no option to shutdown without installing updates? I've always found this very frustrating!). Updates seem to be applied OK and machine shutdown. None of them would boot afterwards, either hanging or just offering the "Startup Repair" option – which didn't fix the problem!
Managed to get the Dells running using System Restore, but I think nothing is going to save the HP.
This is really BAD. MS really need to test their updates more thoroughly. The "lay" PC user must end up very frustrated and despondent after such an experience. [PT: February 2013]
- February 28, 2013 at 7:29 am(95) Kristoffer says:
Hello, yesterday night when i shut down my computer it began running windows update, only 1 update. today when i log in on my computer: windows messenger won't start, firefox won't start either and my taskbar has changed colour to grey..?
can you help fix this?
Kristoffer [PT: February 2013]- February 28, 2013 at 11:59 am(96) Tim Fisher says:
@Kristoffer: I'd do a System Restore at this point. Then be sure you read everything in the Patch Tuesday Problems section of my blog post above. [PT: February 2013]
- February 28, 2013 at 8:44 am(97) Donald says:
Thursday, 28 February 2013
Still having major problems with latest windows 7 update.
After installation, all I get is a blank black screen with a movable cursor!
This has been happening all month! [PT: February 2013]
- February 28, 2013 at 10:30 am(98) Justin says:
Having as nightmare of a day-
I am getting progressive reports from my users (I am the IT admin for a medium sized international company) across the world of BSOD's after Windows updates. operating systems vary…..One user i managed to restore is now having problems when using IE9- he has a weird black line on the right hand side of the and when he starts using a mouse to scroll using the scroll bar it BSOD's … i have no idea how bad it is going to get but i'm already up to 10 laptops down!! [PT: February 2013]- February 28, 2013 at 1:59 pm(99) Oncoming Storm says:
Windows updates have caused my laptop, using windows 7 home, to crash on restart, going into launching system restore, which is then failing to cure the proble. What the hell is going on with Microsoft? Has no one bothered to test these updates before releasing them onto its users. I have now had to restore my system to original factory settings twice, i cannot keep doing this. Luckily i backed up everything beforehand. How long is this crap going to continue? Microsoft are on course to lose a lot of faithful users the way they are going. Sooo pissed right now…. [PT: February 2013]
- February 28, 2013 at 5:53 pm(100) WD Milner says:
I have an XP machine that worked perfectly fien until the Feb 26 update. Now whenever it tries to boot it loops in a reboot cycle. Cannot enter safe mode or last known good configurations either as they exhibit the same boot loop behaviour. Thanks Microsoft [PT: February 2013]
- February 28, 2013 at 6:04 pm(101) Kim Jones says:
I too have had problems since the update installed this morning. If I open IE9 (I'm on Win 7 on an HP laptop) and try to scroll down a page (holding the scroll bar and dragging) I blue screen with a 0×000000050 Stop error. Also, website buttons are not working like they should — for example, one site (my homepage) had me logged out when it came up (and shouldn't have been) and when I hovered over the "sign in" link I never got the "hand" so I could click to sign in. Other buttons did the same thing. I tried the troubleshooting several times but finally just uninstalled the update. I know it's a recommended update but until they fix this issue, I won't re-install. I'm sure there's other issues but that's the only ones I've come across. [PT: February 2013]
- February 28, 2013 at 8:13 pm(102) Cal says:
Yes this update wasted so much of my time trying to figure out why both my Firefox and IE9 would not start.
- Initially thought it was a virus and ran all my Anti-virus, Spyware and Maleware and did not detect a thing.
- Thought it was the plug-ins, disabled, but same results.For those who do not wish to uninstall the Microsoft patch and have Firefox, there is a work around. Go to Options > General (tab) > Uncheck the 'Use hardware acceleration when available'
Cheers [PT: February 2013]
- March 1, 2013 at 11:14 am(103) Ginger Mayerson says:
Hi. I'm running XP S3 and after this last update, my beautiful system won't hibernate if Chrome is running. I've been looking for a fix and this thread is the most currently close to my problem. Any suggestions? Thanks. [PT: February 2013]
- March 1, 2013 at 11:41 am(104) Tim Fisher says:
@Ginger Mayerson: Have you tried reinstalling Chrome? [PT: February 2013]
- March 3, 2013 at 12:03 pm(105) Peter says:
Our laptop recently had the windows update the other day (2/27) and now we cannot get our Wifi to work. It keeps saying connected but then keeps switching back to limited connectivity. Nothing we have done seems to work, and we were having no problems with the laptop 24 hours ago prior to the start of this update. Anyone having this problem and have any suggestions? [PT: February 2013]
- March 5, 2013 at 3:09 pm(106) Tim Fisher says:
@Peter: Try disabling and then re-enabling the Windows Firewall. [PT: February 2013]
- March 6, 2013 at 12:54 am(107) Susie says:
To those of you who are having a problem with HP laptops especially the HP compaq presario f700 because of the sound card STOP RIGHT NOW. You will not be able to fix this problem if you have tried everything and it says no sound card installed even after going through all the safe mode steps. Let me tell you how you can fix this nasty little problem that was made on purpose by HP manufacturer in order to make more money through tech support selling warranties ok? Go to amazon and buy a virtual 5.1 channel USB sound card for under $5 right now. Get it in 3-5 days and plug it in and it will work to get you sound. You wont have a speaker but you can use a $1 pair of headphones or buy a $5 speaker at Walmart. You can fix this. Dont grow any more gray hairs over this dumb problem. God knows I have. My ethernet plug in port went out, my sound card port went out and one other thing too. These are suppose to happen because of the way HP made the laptops though!! They did this on purpose. All you need is the USB sound card. Just type in the search on amazon — 3d sound card usb — . God bless you all and have fun. [PT: February 2013]
- March 9, 2013 at 6:37 am(108) Annoyed says:
6-Mar-2012 Update kills my network connection randomly within 24hr periods requiring a hard reboot of the machine. Network card is a Marvell Yukon 88E8040 Family PCI-E Fast Ethernet Controller. [PT: February 2013]
- March 12, 2013 at 7:08 pm(109) Brad says:
March 12, 2013 Post-Update Reboot Stalls Out (Win XP): I've restarted the machine at least 5 times since the most recent set of updates and half of the time the cursor (mind you, not the pointer) has been frozen and I couldn't even enter my password.
A couple of more restarts later and the logon is possible again but the machine never loads up the desktop…I'm stuck looking at the background of the desktop without taskbars or any desktop icons…with little to no hard drive activity. I also can't simply CTL-ALT-DEL out of it and have to reset the system with the power-off button.
No clue what is happening with MS Update but this is the most ridiculous it's ever been… [PT: March 2013]
- March 13, 2013 at 1:23 pm(110) CoolBreeze says:
Everything was working fine last night, then I saw this morning that it had run a background update. Logged into GW2, and couldn't believe the horrific lag. Started browsing and was noting similar lag and hiccups. Went to Speedtest and ran a test, kept telling me my Ping was 9ms, but would freak out when attempting to test download speeds – would start then nose dive, then shoot back up, and then never end, just slowly decay. Similar results on my wife's machine, except hers was the upload speed. Tried a couple of my small Unbuntu boxes and they were fine.
I'm getting tired of feeling dread whenever I see my desktops restart from a Windows update. [PT: March 2013]
- March 13, 2013 at 8:53 pm(111) RVAgirl says:
The last update at the end of Feb 2013 caused nothing but problems. My profile ended up corrupted beyond repair and I spent 3+ hours w tech support. He created a new one but lost all my pws and work bookmarks and just about everything else. Now get blue screened at least 2x a day, run slow and look…another update. Like I really want to even consider installing any more updates? Get it fixed. This is why people switch to Macs. [PT: March 2013]
- March 13, 2013 at 9:16 pm(112) carlos says:
pictures are not loading after Microsoft updates march 12, 2013 [PT: March 2013]
- March 14, 2013 at 8:22 am(113) Steven says:
I have a laptop with Windows XP SP3 while my friend has a desktop with Windows XP SP3. We both basically have the same softwares and devices in our systems.
I never have any problems with MS Updates, however, my friend's desktop had crashed twice. The first time was last December, after the overnight update. His desktop would not boot, cannot restore to previous configurations or boot in safemode. I have to reinstall XP and put it in a new folder in order to keep all the files and folders in tact. The second time is this week (March 13). After the update during the day, my friend rebooted the system and it did not proceed further beyond the progress bar. The desktop stuck on a black screen with white progress bar all across the bottom of the screen. Again, I have to reinstall XP, like in December.
It's a pain to fix these problems as I have to spend a full day to reinstall everything.
Does anyone has any idea what will cause such problems? As I mentioned above, I never did experience such problems in my Windows XP laptop.
Thank you for any suggestions/comments. [PT: March 2013]
- March 14, 2013 at 11:15 am(114) Tim Fisher says:
@Steven: You might consider running a RAM test on your friend's machine, as well as a hard drive test. The hardware could be failing. Also, is there any chance your friend rarely resets his/her computer? [PT: March 2013]
- March 14, 2013 at 12:05 pm(115) kg4392 says:
After this update I have a problem with word 2007. I click a word file and the program opens but not the file. How can I fix this or report the problem? System restore fixed the issue, but it comes back whenever it updates. [PT: March 2013]
- March 15, 2013 at 10:12 am(116) Tim Fisher says:
@kg4392: You might want to check the file type associates in Control Panel. Something may have goofed there. [PT: March 2013]
- March 14, 2013 at 4:16 pm(117) G says:
I just tried installing the updates on Win 7 sp1 (64-bit) on my hp laptop. After restart, I got the BSOD. System restore took me back to prior to update. So far, so good after restore. But WTF with the update??? This is my first major bust using Windows Update, but now I'm really reluctant to proceed with this one or future ones. Anybody else seeing this problem with updates for this week? I haven't tried each update individually to see what might be the problem one(s). [PT: March 2013]
- March 14, 2013 at 5:24 pm(118) Neal says:
It seems that not all is well with IE 10 push. I have Windows Update set to download but let me chose when to install. Yet after these updates downloaded…something crays happen I went to power off like I nornally do and Windows Update stated telling me that updates were being applied not to power off my system.
When the update finished the system powered off. When I powered on and booted up I noticed the my IE 32bit was gone and the IE 64bit tries to open then crashes. It tried to do a restore back before the updates, but the restore failed. Tried going back another restore point and it too failed.
Rebooted into Safe Mode…tried the restores again they failed. Tried going back another Restore Point and it too failed. Think maybe Microsoft has a major problem that needs addressing…quick…today not tomorrow…NOW! [PT: March 2013]
- March 14, 2013 at 5:43 pm(119) Neal says:
Microsoft updates March 13, 2013 Windows 7 Pro
It seems that not all is well with the IE 10 push. I have Windows Update set to download but let me chose when to install. Yet after these
updates downloaded…something crazr happens I went to power off like I nornally do and Windows Update stated telling me that updates were being
applied not to power off my system.
When the update finished the system powered off. When I powered on and booted up I noticed that my IE 32bit was gone and the IE 64bit tries to
open, then crashes. I tried to do a restore back before the updates, but the restore failed. Tried going back another restore point and it too
Rebooted into Safe Mode…tried the restores again they failed. Tried going back another Restore Point and it too failed.
Think maybe Microsoft has a major problem that needs addressing…quick…today not tomorrow…NOW! [PT: March 2013]
- March 14, 2013 at 10:41 pm(120) sc says:
I uninstalled most of the files that came form the patch update and it has fixed my problem – I wish I had the time to know exactly which one(s) caused the problem but I did not have the time to go thru each uninstall and test them.
The ones I have installed with no issues now include:
All start with KB:
2416472I'll be waiting a few weeks before I try to update again and hope it is fixed… [PT: March 2013]
- March 14, 2013 at 11:26 pm(121) Neal says:
I am now getting the blue screen of death [bsod] since the updated installed. Any thoughts? [PT: March 2013]
- March 15, 2013 at 10:14 am(122) Tim Fisher says:
@Neal: See this, but you may need to troubleshoot to the specific BSOD if none of those ideas work. [PT: March 2013]
- March 15, 2013 at 1:17 am(123) Laura says:
These March updates completely changed the look of my screen. Everything on my desktop is gone! When I try to open excel and word files I get a message saying " Microsoft XX 2010 cannot be opened. Try again or repair the product in the control panel" How do I get my stuff back? [PT: March 2013]
- March 15, 2013 at 10:15 am(124) Tim Fisher says:
@Laura: If you haven't already, just try restarting your computer. This might be "user profile corruption" which I've seen happen a few times. If that doesn't work, try a System Restore. [PT: March 2013]
- March 15, 2013 at 10:52 am(125) mlesley says:
Major crash following automatic windows update 14 March. Windows 7 would not open at all this morning 15th. Tried restore to previous good start up points but would not work. I am having to do a full win 7 non destructive reinstall. This is terrible and making me reluctant to download any updates. Don't they test these things fully before release?
Always had windows. Anyone know if the same kind of issues occur with Apple? Wondering whether to change next time I change computer? [PT: March 2013]
- March 15, 2013 at 11:09 am(126) Tim Fisher says:
@mlesley: Very rarely do things like this happen with Apple computers. Reason: Apple controls the hardware and software. Apple doesn't have to worry about a poorly designed driver from a hardware company interfering with a security update. The trade off is that Apple computers are seldom upgradable and aren't as versatile (traditionally, anyway) as Windows PCs are. A Mac is a good idea if you have the budget and little use for a computer beyond the Internet and what the Mac does out-of-the-box. Microsoft is trying out this approach with the Surface computers that they're creating. I'd bet a lot of money that they end up suffering far less issues because Microsoft controls all aspects of the devices, just like Apple does. [PT: March 2013]
- March 16, 2013 at 1:31 am(127) williams says:
I have also been encountering some BSOD (3 in the last 2 days in fact) after the updates…
I don't know the code, it was only 0s…
0000000000000000000 [PT: March 2013]- March 16, 2013 at 7:36 am(128) KS says:
This update is pure crap. Finally recovered from it yesterday only to find it did it again last night. Back to good again and will hinder auto-updates. When will we know it's safe again? [PT: March 2013]
- March 16, 2013 at 12:16 pm(129) martin says:
3/16/13 – This is the second Windows update in about three weeks that I had to back out. The first one caused a blue screen whenenver Internet Explorer was started. This one caused Internet Explorer to lose access to the Internet – it apparently broke Norton Internet Security.
How do you inform Microsoft that their updates are causing problems? [PT: March 2013]
- March 17, 2013 at 12:21 pm(130) NBG says:
Got a "standard" Microsoft update pushed down on March 15 post my installation of of current Norton Internet Security a day or 2 previously. Post Microsoft update I suddenly could not connect to the internet. I identified that IE 10 was installed so I uninstalled it and still could not connect so I did a rollback to prior the mass Microsoft update and was able to connect to the internet. Has anybody identified what piece of crap Microsoft is pushing down that screws up the internet connection? [PT: March 2013]
- March 17, 2013 at 2:08 pm(131) Rick says:
march 2013 windows update won't allow me to access the internet. I did a restore.. everything is fine, then it auto updated again, lost net again (google and msn). any suggestions? [PT: March 2013]
- April 9, 2013 at 9:53 am(132) Tim Fisher says:
@Rick: Try disabling and then re-enabling the Windows Firewall. If that doesn't work, there may have been a preexisting issue with your network card drivers so I'd recommend updating them prior to applying the update. [PT: March 2013]
- March 18, 2013 at 2:07 am(133) Evan says:
I myself am having loss of internet issues after the recent update. Only Chrome has loss internet connectivity however. IE10 and latest Firefox work just fine. No BSOD or anything else is wrong, just Chrome not being able to go online. What the hell is Microsoft doing, do they even test these things before release? [PT: March 2013]
- March 18, 2013 at 6:32 am(134) Sudha says:
My computer crashed several times after windows updates recently. I was thinking it was HP computer's issue. It is not. It is the overnight microsoft update issue. As of now, I could not recover my screens. I do not know what to do. Could you please help how I can bring back Windows 7 display my menus and icons. I appreciate your help. thanks. [PT: March 2013]
- March 18, 2013 at 7:37 pm(135) Selan says:
The update completely destroyed my internet speed and online gaming expirience. I used to get great fps, now it's choppy and laggy, even Teamspeack is lagging and that doesnt require much badwith. Websites in chrome load so slow that I can read a book while waiting for images to load.
Oh and my laptop crashed for the first time ever.It's pretty new,Intel core i7, 8gb ram.ill hinder windows updates from now on until it is fixed. [PT: March 2013]- March 18, 2013 at 10:54 pm(136) Pissed says:
no longer can access Comcast email after updates today Thank you very much I am running explorer [PT: March 2013]
- March 19, 2013 at 3:46 pm(137) Graham says:
What the hell is MS playing at with this latest update????????? I have a micro Sony lap top with a small screen and what was in one line previously @menu Bar and Command Bar' are in now displaying in 2 lines, and the Win Ex 7 header looks like something any kindergarten age child could do better. Get a grip MS you use to make life better not worse!!!!!!!!! [PT: March 2013]
- March 19, 2013 at 7:03 pm(138) Leo says:
I updated the laptop yesterday and the updates went fine, re-booted, wen't through the normal 3 step configuration during shutdown and boot. And I re-booted it about 3 or 4 times since then. Only on the last boot I got that message…
I'm a bit worried about a virus.
Is this normal? The update line "installing XX (a number) of 104 files" appeared during the starting windows screen (the black screen with the windows animation). It was really fast. [PT: March 2013]- April 9, 2013 at 9:56 am(139) Tim Fisher says:
@Leo: Chances are that Windows 7 SP1 started installing. Restart your computer if you need to but otherwise just give it time. [PT: March 2013]
- March 19, 2013 at 7:11 pm(140) Don says:
Boy am i glad i looked before i updated again. MS crashed my PC bad in Dec. 2012 and had to reimage. I took all updates up to 11-2012. and have just been rebuilding since. Heck, i figured MS would get things fixed in two months. I'll just keep Auto update turned off for now. Linux in looking better all the time. [PT: March 2013]
- March 19, 2013 at 9:30 pm(141) satgod says:
So serious someone could steal your information….
SERIOUSLY we are using scare tactics to get people to take UpdatesThe only thing this update has done for me and 3 others that I personally know is lead to MAJOR problems that where not there before
PC randomly freezing up for 10-35 secs.
Video messing up.
PC running very slowI actually had to re-install windows and all was fine but I then forgot to turn off auto update and a few days later it updated reset and i'm back to where I was before the re-install
If MS is going to push out updates maybe they should get the bugs out of them first [PT: March 2013]
- March 20, 2013 at 9:07 am(142) Jonathan says:
HP Pavilion dv6. After the recent windows update this march 20,2013, it's stuck on the windows logo. I tried the last good known configuration and repair my computer but then it showed blue screen. When the laptop tried repairing the disk error, when it was applying update operations it said failed C000043 applying operation "Random number." Anyway to fix it? I just hope before updates are given to the users, be sure it's free from problems -_- [PT: March 2013]
- March 20, 2013 at 10:11 am(143) Debbie says:
My computer also crashed after the last updates. Running XP. Like satgod, I got my computer started once and then Windows Update downloaded again and I had to start all over from stratch.
Tried restoring again to a previous but finally gave up. Now I'm installing everything new from scratch.I'm not happy. [PT: March 2013]
- March 20, 2013 at 10:26 am(144) Kevin says:
Auto update happened yesterday on this PC – disaster, can't get to any of our regular internet sites, including email, banking, anti virus updates even on-line crosswords!
wtf are they up to? This is absolutely crazy. [PT: March 2013]
- March 22, 2013 at 12:16 am(145) chris says:
Latest updates caused IE 9 and 10 to crash on many websites or not open at all. Quick fix was to revert back to IE 8 because none of the fixes Microsoft is offering are working. [PT: March 2013]
- March 22, 2013 at 11:02 am(146) Steve says:
For those who experienced issues pertaining to the following:
Windows Explorer becoming slow or unresponsive which is often accompanied by frequent black screens only displaying a mouse cursor.
12/12/12 update tips that might help. I'm a systems admin and our company was crippled by the 12/12/12 update and we suffered through its side effects for months. We finally are back to normal.
Our problem was tied into a combination of things. The 12/12/12 Windows Update (mainly the Windows Defender update), source code repository software, and corporate anti-virus (Kaspersky Endpoint Security for Business) crippled many of our employees' computers. Our symptoms included Windows Explorer becoming unresponsive which often led to frequent black screens only displaying a mouse cursor which was only then resolved by a hard reboot. Our anti-virus turned out to be the main culprit. I disabled Windows Defender completely and patched Kaspersky with the latest updates (patches pf11 and pf18) and no more problems. Here are some tips that might help:
1) If you are running a separate anti-virus program on your machine disable Windows Defender. Multiple AV products conflict with each other.
2) Patch you AV with the latest updates. If you still have problems uninstall your anti-virus and then restart your machine. Before reinstalling your AV product, see if that speeds things up. If it does you may need to notify you AV provider of the problem, or just get a new AV product.
3) If you use some sort of source code repository software make sure that you anti-virus application start-up and application monitor (if it has it) are shut off. This slows your computer down to a crawl.
Hope this is helpful. These are just tips that worked for us. Good luck! [PT: March 2013]
- March 26, 2013 at 6:48 am(147) Stephen Jepps says:
since update lots of left click operations on websites are non operational, so no internet then thanks Microsoft……………………………… [PT: March 2013]
- March 26, 2013 at 1:14 pm(148) sandra says:
I have a 6 year old Vaio with windows vista. I began to get windows updates two days ago in total over 60 now I have an icon saying I have more updates. When I checked it seems there are 22!!
It looks as though it is changing Vista into windows 7. Should I allow any further updates? [PT: March 2013]- April 9, 2013 at 10:00 am(149) Tim Fisher says:
@sandra: Don't worry, there's no way "it is changing Vista into windows 7″ – there are just a lot of updates to apply. [PT: March 2013]
- March 26, 2013 at 1:42 pm(150) silverbonn says:
After MS' December update, my laptop wouldn't update anything. (Tried "everything," including the "Fix-it," pkg, no go.)
Went online & saw (many) others were experiencing the same — mostly WinDef-related (so)…. As I'd "disabled" WinDef, I enabled it (delayed start) & the prob was fixed. (Or so I thought.)
Am now (March 25th) having problems, again — 'cept this time, Windows Update says the update (to WinDef) failed, but WinDef itself says it *has* the latest update & was installed last night! (Aargh!)
Aw, C'MON, Microsoft! Is not like you're the "only fish in the ocean." (Are you *consciously* creating corporate suicide???) [PT: March 2013]- March 30, 2013 at 11:15 am(151) jshelt says:
After installing the Microsoft software updates for Windows 7 Home Premium, I am experiencing a similar problem to @mb40 (entry # 27 above). I tried to open facebook and the entire computer froze. The mouse pointer would still move, but I couldn't select/click/close anything, and even trying to open the task manager didn't work. After doing a hard shut down, I restarted and then did a test to see if it was, in fact, just facebook that was freezing. All the other websites I tried loaded, but facebook froze it again, so after doing another hard shutdown/restart, I did a system restore and was able to get facebook to work again.
However, my computer decided that it really needed these updates and re-installed them overnight while I was asleep. So now I've got the same problem again. I've tried to open facebook on both internet browsers that I have (IE and Chrome), and it freezes the computer on both of them. I am willing to do a system restore, but it takes a lot of time, and I would prefer not to have to do it every time my computer decides that it needs these updates.
Also, this is the first time that my computer has re-installed updates that I took off with system restore. I've only had to do a restore a couple times in the past, but it's never tried to give me the same updates after I've taken them off.
So the final question, I suppose, would be either how do I get facebook to work with the new updates, or how can I prevent these new updates from re-installing after I've done a system restore?
Thanks for any help. [PT: March 2013]- April 9, 2013 at 10:03 am(152) Tim Fisher says:
@jshelt: I've never heard of an update causing a problem with a specific website like that. I'd suggest making sure your antivirus program is updated (in case it's blocking something), that both browser's security settings are defaulted, that cache is cleared in both browsers, and that all Facebook related cookies are removed. [PT: March 2013]
- April 9, 2013 at 3:49 pm(153) Wayne says:
Latest updates patch tues apr 13 seem to of deployed ok. I do wish they did not exist though as patch tuesday always sends me into a cold sweat. I have read so many horror stories attributing to the updates. Trouble is you feel compelled to install them! [PT: April 2013]
- April 10, 2013 at 7:24 am(154) Richp says:
Last nites updates are causing my server 2003R2 to blue screen in normal startup. Will attempt to do a system restore to the day before. [PT: April 2013]
- April 10, 2013 at 10:35 am(155) Fabio says:
After updates my Notebook with Windows 7 Professional 32Bits in loop and not start….and command for repair(sfc; chkdsk) is not working… Help! Some suggestion? [PT: April 2013]
- April 10, 2013 at 11:08 am(156) Joey says:
Gotta love patch tuesday
We found a problem on our Windows 7 systems where the kaspersky anti-virus gets disabled. It either complains about the license or that the databases are corrupted. Forcing an update on the Antivirus makes it work again until the system is reboot.
Upon reboots, check disk runs … everytime.
After investigating, we've narrowed it down to patch KB2823324 which is an update to ntfs.sys driver. Removing the file and rebooting fixes the antivirus (but check disk still run), rebooting again, the computers are fine.
We've confirmed this problem and work around on a number of computers.
For those using wsus, make sure to test that patch thoroughly before approving it for you client systems. In any case, wsus removal works fine
-Joey [PT: April 2013]
- April 10, 2013 at 12:51 pm(157) Fabio says:
http://tech-memos.blogspot.com.br/2013/04/windows-7-nao-inicializa-apos.html [PT: April 2013]- April 10, 2013 at 4:40 pm(158) MartinMcCabe says:
This latest update has just crsshed my laptop, I have nothing now but a blank screen. Any suggestions apart from buying an Apple?? l was running Windows 7 Ultimate. [PT: April 2013]
- April 11, 2013 at 9:36 am(159) Tim Fisher says:
@MartinMcCabe: Does it not power on at all or does the initial boot seem normal and then once Windows starts to loads it freezes? [PT: April 2013]
- April 10, 2013 at 6:24 pm(160) Tim says:
The latest Win7 update seems to have wiped my girlfriends computer. All her NON-MICROSOFT/factory programs are gone. Firefox, games, open office, etc., etc. Completely uninstalled. All but one document is gone. All pictures and videos are gone. Somehow all the music files are still there though….. IE, which we had deleted off the computer, is back.
It could have been a virus I suppose but she does have antivirus software (AVG).After system restore they were all back. [PT: April 2013]
- April 11, 2013 at 9:38 am(161) Tim Fisher says:
@Tim: Sounds like it was a user profile corruption issue. My guess is that those files were all still there, as well as the programs, but the shortcuts to them were missing because she was using a new profile after the corruption event. I've seen this happen a few times before. My advice: follow my prevention suggestions in the link in the blog post and give it another shot. [PT: April 2013]
- April 11, 2013 at 2:53 am(162) Nik says:
- lenovo T510
- Nvidia NVS 3100M
- Windows 7 64bit
- hd is bitlockedThis update and IE10 cause a problem.
When booting the laptop, windows informs that HD is corrupted. I ran the checkdsk but it can not find anythink to fix.
This happens every boot.
I uninstalled the updates and IE10 and not I dot not have any problem. [PT: April 2013]
- April 11, 2013 at 9:40 am(163) Tim Fisher says:
@Nik: To be safe, I'd check my hard drive with a better tool, just in case. Try this program (it's free). [PT: April 2013]
- April 11, 2013 at 3:55 am(164) Jim-1 says:
The April Patch Tuesday was a disaster for my Win 7 x64 system. The computer was working normally until I tried to boot it this morning. Last night, I did the Windows Update about an hour before shutting the computer down for the night. Update kept prompting me to restart, but I put that off until I was done for the night. Then I clicked shutdown, and Update did some work before the computer powered down by itself. This morning, it will boot OK to a normal looking screen, but then the screen gets display glitches, and neither the mouse nor the keyboard will work after that. The screen glitches appear at seemingly random times from seconds to minutes after a normal looking screen from a seemingly normal boot, but it also happens immediately after I click Start, so I cannot try to repeat the update process in hopes that it just may have not finished properly. I tried multiple reboots and different system restore points, but none of them will fix the problem. Fortunately, safe mode seems to work with no problems. I just ran sfc /scannow in safe mode, but it found no problems. My plan from here is to disable all the start up items (because the system works OK in safe mode) in hopes that one of them may be causing or contributing to this problem. Once I can get the system to run OK for a short time, I will run Windows Update again and see if the problems correct themselves. Pray for me. [PT: April 2013]
- April 11, 2013 at 4:11 am(165) John M says:
After installing the patches from April 2013 and on the restart I'm seeing CHKDSK being run. It's happened on two computer so far (Acer, HP).
Every reboot now it wants to run chkdsk. Chkdsk runs without errors.
I'll be deploying the patches on other systems. If I continue to see it I'll repost. with details. [PT: April 2013]- April 11, 2013 at 9:41 am(166) Tim Fisher says:
@John M: Thanks, appreciate it. [PT: April 2013]
- April 11, 2013 at 4:20 am(167) No OS upgrade says:
Since win 8 so far is a flop, Microsoft maybe is doing what they can to make older OS malfunction after updates. Another maybe more accurate explanation is that Microsoft do not know what they are doing. But this make me even more reluctant to buy a new OS from them. [PT: April 2013]
- April 11, 2013 at 5:28 am(168) Emerson says:
My Windows Explorer is all messed up now. Amongst other things I can't delete anything without the system freezing. Hopefully there will be a correction to this and other problems in the next few days. [PT: April 2013]
- April 11, 2013 at 5:28 am(169) Jim-1 says:
Here is a quick update. Since Everything seemed to work OK in Safe Mode, but my system froze with massive color glitches (in very low resolution) in normal mode, I took a wild guess that the problem could be my display driver. In safe mode, I disabled the driver for NVIDIA GeForce 8500GT. So far, so good! The system is working well in normal mode and I am running Windows Update now. If all continues to work well, I will search for an updated display driver later. If there are more problems, I will update again, but until then, no news is good news! Thanks for all the prayers! [PT: April 2013]
- April 11, 2013 at 7:00 am(170) Maria says:
My laptop does not start after April 9 2013 update. I have a restore point, but Windows does not start So, to my7 conputer Guru! %$¨#!@% [PT: April 2013]
- April 11, 2013 at 7:19 am(171) Manny Bonet says:
PART 1Imagine you were driving down the road and…
your car says: I have an update from Microsoft Sync would you like to install it?
you reply: What are you fixing?
your car says: There is a potential problem with the Voice Recognition.you say: Sure go ahead, it sounds important.
your car says: Please pull over while I install the update.
installing update …….
rebooting voice recognition …..—————————————————-
—— POWERED BY MICROSOFT ——0xc000000e
info: "boot selection failed because a required device is inaccessible"While the scenario is fictitious, at least with respect to SYNC, it was very real for my desktop the morning of 4/10/2013. I think the "Cumulative Security Update for Internet Explorer 10 for Windows 7 Service Pack 1 (KB2817183)" may be the one responsible but I cannot be sure yet. The error in the story above is exactly the error I get and the machine is not bootable after this update. Of course when I saw this I feared the worst, HARD DRIVE FAILURE! but running chkdsk from the Sys Recovery CD assured me there was nothing wrong. I tried the Auto Setup Repair multiple times but nothing seemed to work except restore to a point prior to the update. I tried everything:
sfc /scannow
Bootrec /RebuildBcd
Drive:\boot\Bootsect.exe /NT60However nothing was able to make the machine boot. Finally after the restore the boot sequence asks to run chkdsk but no errors are found. One thing I noticed was that the system recovery thinks the OS is mounted on the E: drive but my OS drive is mounted on C:.
CONTINUED IN PART 2 [PT: April 2013]
- April 11, 2013 at 7:20 am(172) Manny Bonet says:
PART 2Personally I have suffered at the hands of the ill-conceived Microsoft Software Empire for too many years. At first it was kind of fun to figure out why the stupid software was making the system crash, but now it's just plain annoying. Donât get me wrong Software development in general is flawed because it is not practiced rigorously so Microsoft is not alone in their damage; however, as Don Henley would say, I make my living of the Microsoft Platform, so it makes the suffering all the more . Were it not for the fact that Microsoft is indirectly my loving provider I would have divorced them on the count of mental abuse a long time ago. Let me tell you there are a lot of cool things about Microsoft but having developed Software on the Microsoft platform for over fifteen years I can honestly tell you that I have spent at least 1/4 to 1/3 of that time fixing problems caused by software released by Microsoft.
Since divorcing Microsoft is not a possibility, at least for the foreseeable future, maybe I can send a message. This month I am buying a new car for my son. We were considering a Ford Fiesta. It has nice features and it seems like a good choice to get him through college and his first years in the working world. However Ford has SYNC – POWERED BY MICROSOFT so a Ford is entirely and without doubt never to enter consideration.
My message to my dear and loving partner: "Microsoft honey, I am leaving you, maybe not today, but I am leaving you", as Chryssie Hynde from the Pretenders would say, itâs a thin line between love and hate. [PT: April 2013]
- April 11, 2013 at 7:51 am(173) Marcos says:
with this week update my computer didn`t start. it was need to recover to a point prior the update. the automatic repair didn`t work so I need to use the F8 key to choose the repair option. didn`t start on secure mode either. Anyone facing same problem? I`m guessing that there is some conflict with AVG [PT: April 2013]
- April 11, 2013 at 8:03 am(174) Josiane says:
I thought it would be helpful to translate link below as it helped several people:
http://tech-memos.blogspot.com.br/2013/04/windows-7-nao-inicializa-apos.htmlWINDOWS 7 NOT INITIALIZING AFTER UPDATE INSTALLATION KB2823324 – 09th April 2013
To resolve partially the issue, after entering into command prompt in windows recovery mode, try the following:
- When restarting, press F8
- Choose the option "Repair your computer"
- Select the keyboard layout and press Next
- Input administrator´s passwordType the following command:
dism.exe /image:C:\ /cleanup-image /revertpendingactions
Remember the letter "C" could be another depending where your Windows is installed, such C:\, D:\, E:\ …, for this access your unit and confirm if your Windows is in the partition.
After completing the command above, restart your computer.
Then, proceed again with Windows update however disable and hide this update: KB2823324 (that´s the one that is causing all these problems). Update description: http://support.microsoft.com/kb/2823324
2nd Option:
1 – Boot the computer with the Windows installation media;
2 – Enter into recovery mode;
3 – Open notepad;
4 – Navigate to folder %windir%\system32\drivers and verify if the file version ntfs.sys that is installed is the same of KB http://support.microsoft.com/kb/2823324;
5 – If that is the case, rename the file ntfs.sys to ntfs.sys_old;
6 – Navigate to folder %windir%\winsxs and find the file Ntfs.sys in an older version. In my case it was: 6.1.7601.17945;
7 – Copy this older file to folder %windir%\system32\drivers.
8 – Reboot the system. [PT: April 2013]- April 11, 2013 at 8:40 am(175) Mike says:
This latest upgrade is horrendous. It brought my Dell XPS to a crawl. Rebooted several times and even had to conduct a hard reboot. Have removed the Windows patches. [PT: April 2013]
- April 11, 2013 at 8:46 am(176) Breno Prates says:
Good Day,
I did security updates for Windows on my computer science park of the Priorities Review.
And the machines that did have problems and restarted the OS Windows 7 Professional 64 and 32 Bits.
Everything is happening this week 09/04/2013 to 11/04/2013.
Already have disabled the Windows Update of machines and servers.
Anyone know of something?
My park has 500 machines.
The solution was to format until the moment the machines. The restoration does not work.
Breno Prates [PT: April 2013]- April 11, 2013 at 8:52 am(177) Rob says:
I woke up to a blinking cursor this morning so I popped in the Windows disc and did a system restore, but since I have Windows set to auto update, it immediately started updating itself. Again, after the reboot, I got a blinking cursor so I did bootrec /fixmbr in the recovery command prompt. I rebooted the machine and it did successfully a few times but was once again met with the blinking cursor. When I get home from work, I'll probably do a system restore. [PT: April 2013]
- April 11, 2013 at 9:38 am(178) Jose Mascari Neto says:
Hi Tim, I don't know if you know but here in Brazil we are facing a huge issues after do this update in Windows 7 32 and 64 bits, the machine don't restart, to solve it we need to use the Installation CD and return one access point, the problem is really big, see the news in my blog [PT: April 2013]
[ADMIN EDIT]: English Translated Version of Jose's Blog Post
- April 11, 2013 at 9:51 am(179) Tim Fisher says:
@Jose Mascari Neto: No, I'm not in Brazil, but I did notice the pattern just on the posts here. I also read your blog post and looked at some other reports. Yes, it seems that the ntfs.sys update (MS13-036 KB2823324) has caused serious issues with the Brazilian version of Windows 7. I'll keep an eye on it and post if I see anything official come out, especially concerning a reissue of the patch. I'd appreciate anyone else doing the same as well. [PT: April 2013]
- April 11, 2013 at 10:19 am(180) Rob says:
I'm actually in the US and am having this issue oddly enough. I'm not getting a chkdsk prompt or any indication of a dead HD, just a blinking cursor (as I described a few posts above) which seems to be related to the MBR. [PT: April 2013]
- April 11, 2013 at 10:58 am(181) Stephen Hollatz says:
My wife's Windows 7 computer seemed to revert to its initial state after installing the 4/9/2013 windows updates.. The outlook icon was gone. The IE favorites were gone also. Those are the primary apps that my wife uses. I was able to use a restore point to back out the updates and that seemed to correct the problem. But now I don't know what to do with the updates. [PT: April 2013]
- April 11, 2013 at 11:06 am(182) Rob says:
I actually contacted Microsoft Support about this and they said that there are known issues and that correcting patches should be issued next Tuesday. Of course, I'm not exactly sure which "known issues" he was talking about. The support agent also said that he, too, experienced issues similar to the ones I described. [PT: April 2013]
- April 11, 2013 at 12:30 pm(183) Tim Fisher says:
@Rob: Thanks for the comment. I'll keep an eye out for an official announcement. [PT: April 2013]
- April 11, 2013 at 2:32 pm(184) AKlingel says:
April update ruined my pc, now it won't boot correctly, won't restore from ANY restore points made weekly. I have wasted 2 days on this and I am thoroughly pissed. Posted from my iPod: nothing else works on any of my windows pc's! [PT: April 2013]
- April 11, 2013 at 2:39 pm(185) Mike says:
I am having serious stability issues with my IE since the latest "updates." It seems to need to restart itself every few minutes. This is highly inconvenient since I am in an online grad school and am finishing important assignments, as well as finals being next week. (I also just lost an important email related to IE's incessant need to restart itself.) I guess I'll just have to restore back to before Tuesday and wait to see if next week's updates solve the stability problems. [PT: April 2013]
- April 11, 2013 at 3:57 pm(186) Done says:
April update has been an absolute flop. Came into the room to find my PC shutting down (at this point I was like GREAT, another update, better boot up to previous state). Chkdsk ran on startup which I cancelled. Got to the login prompt. Logged in and upon load, nothing but application errors. Everything effectively on startup died. Double clicked Outlook and was prompted with a Windows Installer prompt. None of my office suite loads! This is an absolute joke. Never again will I install an update. [PT: April 2013]
- April 11, 2013 at 8:04 pm(187) Deb S says:
IE is having major issues after April 2013 patches. Verizon community pages pop up a warning that they no longer support IE 6 and I need to update, but I'm running IE 10. Angie's list log-on pages fail without error messages. Email links to the Angie's list review site won't let me past the first page. All of the sites having issues work fine with Chrome, and they all worked fine before the patch cycle this month. [PT: April 2013]
- April 12, 2013 at 1:09 am(188) camshaft says:
After reading all the problems thank the heavens my system still works.
What I'm really annoyed with is now my taskbar is white ? not the normal color i have selected in preferences.
Searched the net but nothing since its related to this new patch.
ARG!!! microsoft !!!! [PT: April 2013]
- April 12, 2013 at 3:57 am(189) Done, again says:
Att: Bill Gates
Further comments to my above comments (as it was typed via my cell)* Application errors on startup. Failing to load services (Installer service etc), yet these services are actually running. Numerous errors in my Event Logs.
* None of my previous applications loaded (Yes, I presume I have lost all my work from the previous state).
* User account – I cannot create a new user account in the control panel. Clicking the 'Create new account' link does absolutely nothing!
* Google Chrome – The program loads however I actually cannot visit Google's homepage. It presents a certificate not valid (YES, for their own webpage). I can however get to bing.com.
* Google Chrome – Tried to download a random file from a site that was accessible, download starts, completes then the file is not accessible whatsoever.
* Tried recovering to a previous recovery state – A few days prior to the updates, still doesn't change anything. Damage has been done to this.
* Tried using the 'Repair Your Computer' feature on bootup, I cannot log into my administrator account. The password does not work yet the password works when you actually boot into the operating system using the same username….
* sfc /scannow, chkdsk etc = did nothingI suspect the Registry has been hit with stake to the heart.
I will be contacting customer support to make sure they are aware that their update has caused this, getting them to correct my problem by any means possible and notifying them that Microsoft's W7 testing team needs to be overhauled, that this type of behaviour deters current customers, that it deters potential future customers consider purchasing a Microsoft product and will also throw in them that for their complete incompetency in releasing an update, I will NEVER install an update from them again (pending I remain on a Windows O/S).
I have been burnt in the past and I will not be burnt again.
Thank you and good night. [PT: April 2013]
- April 12, 2013 at 6:12 am(190) Michael C. says:
Last time this happenened it was two years ago!
Lost all use of computer with these updates, mail, AV automatically locked off and disengaged, PC running at tenth normal speed, no access to software and files, updates seriously flawed – I have had to run recovery disks with restore function to obtain re-use as O/S was pre installed on my PC. [PT: April 2013]- April 12, 2013 at 9:55 am(191) Jeff says:
I have an XP SP3 machine and have ran updates on it without issue for years… Until this April's updates…
After doing the update and rebooting. Several Aps would not run without errors and sometimes even cause Blue Screens.
I tried to reverse the updates using system restore, but it would come back saying it 'cannot restore because the system had not been changed' which I knew not to be true.
To get around that I ended up running System Restore in 'Safe Mode' with success and luckily backed everything out. [PT: April 2013]
- April 12, 2013 at 10:37 am(192) ram says:
Infopath crash after Secutity Updates.
Unistall KB2760406 KB2687422 and it won't crash anymore.
Works on W7/32/64 IE9/10 Office 2007/20019 environment [PT: April 2013]
- April 12, 2013 at 2:37 pm(193) Ron Graham says:
after all the issues I have had since updating, I am pretty sure my next laptop/desktop will be an apple! could not even try to use restore, as it had just been all wiped by me mins before the update. restore had used up 24 gbs of memory when i deleted it, was going to create new restore point, but then comp insisted i update first (refused to create new restore, saying an error occurred each time. i am guessing because update was using up so much of the processes at the time grrrr) is there an easy way to manually remove these updates? [PT: April 2013]
- April 12, 2013 at 3:06 pm(194) Ron Graham says:
"(210) jshelt says:
After installing the Microsoft software updates for Windows 7 Home Premium, I am experiencing a similar problem to @mb40 (entry # 27 above). I tried to open facebook and the entire computer froze. The mouse pointer would still move, but I couldnât select/click/close anything, and even trying to open the task manager didnât work. After doing a hard shut down, I restarted and then did a test to see if it was, in fact, just facebook that was freezing."
this is 1 of the 2 main issues i am having, it is not only fb for me though, it does the same on 1 or 2 of my gaming sites as well. the second main issue i am having is any site i use right click features on, like save picture or save picture as, causes the button/bar with the words save picture etc to get stuck on my display. it hovers over games like bejeweled, browsers like chrome or firefox, hell it even stays when i shut all down but my desktop background! after using save, only way to make it go away is to log out/switch user grrr [PT: April 2013]- April 12, 2013 at 5:05 pm(195) hakan benli says:
I am not going to install April updates. I have windows 7 installed on my laptop and tried two times to install updates but my laptop got almost crashed following the updates. they caused to run chkdisk everytime I rebooted the windows and some other problems…
luckily, I have managed to recover by hitting F8 during start up and running the repair computer option. this way, I was able to run system restore to restore my laptop to one of the previous restore points before April updates.
now everything seems fine… [PT: April 2013]- April 12, 2013 at 5:46 pm(196) Tim Fisher says:
I just updated the post above with an official response from Microsoft regarding issues in April 2013′s Patch Tuesday:
"April's MS13-036 update (Described in KB2823324 as an update to the ntfs.sys file) is causing widespread problems for some people, possibly primarily those with Brazilian localized versions of Windows 7. See Microsoft's You receive an Event ID 55 or a 0xc000021a Stop error in Windows 7 after you install security update 2823324 support article for help if you need it." [PT: April 2013]
- April 13, 2013 at 3:59 am(197) T says:
My computer just did a windows update. Now everything is shrunken.
I can get website pages readable, by holding the Ctrl & scrolling at the same time. (I've got this page zoomed in to 150%).
I'm using Google Chrome, & Windows XP.
The things that are shrunken & won't get fixed by using "Ctrl & Scrolling" are my Windows task bar & Start-Up Menu. When clicking on Documents or Pictures- the box that pops up is tiny (I can stretch out the box to fit my monitor size, but the folders/pix stay tiny, & are about 9 thumbnails across, while it's normally about 4), Chrome "Bookmarks Bar" (I could normally get about 15 Favorites up there, now I could fit around 25. The "Other Bookmarks" menu, & the Tabs are really small too, along with any font on all of those I just mentioned. I'm going to need bifocals to read anything.
Oh, & I've only got about 13 desktop short-cuts, that normally took up two lines to display. Now they're so tiny they all fit in one line, straight down, & you have to get really close to the monitor to even read them.
The text size is set to "Normal", & Screen Resolution says: 1440×900 (not sure if that's what it was before). It's at the farthest point "More", if you move it anywhere closer to "Less" it gets all distorted.
This tiny display & fonts look is really driving me crazy. Am I the only one having this problem? [PT: April 2013]- April 13, 2013 at 8:04 am(198) Scott says:
One answer to all your problems : Linux
If you dont want to lose that windows feel, most if not all Linux Distros have that windows look & feel.
For linux noobs, I recommend Ubuntu : http://www.ubuntu.com/ [PT: April 2013]
- April 13, 2013 at 8:27 am(199) SUE Microsoft for BILLIONS says:
April 9, 2013 WIn 7 Update REMOVED my ability to backup to external hard drive.
There ought to be a LAW ! [PT: April 2013]- April 13, 2013 at 1:38 pm(200) JPM says:
I keep receiving windo-vista-ultimate updates for past 'patches', i.e. I am getting previously installed updates. Of course, my PC refuses to install those 'garbages' and I have been looking for a few days for ways of getting rid of those downloads without success. Is the same problem happening to someone else? If, yes and your were able to discard those things can you give me a glue on how you did it?
Thanks and have a nice day…..JPM [PT: April 2013]
- April 13, 2013 at 2:42 pm(201) HKS says:
Win Vista ( US English version ) on an older Dell desktop also failed to boot following the successful installation of the April Windows Updates. On boot, it displayed the error screen with the option to "Let Windows Fix the problem" That ran and failed. It then gave the option to Restore. It restored using the restore point that was created by the update before the updates were installed. It then booted and ran normally. [PT: April 2013]
- April 13, 2013 at 6:18 pm(202) Dale Gildemeister says:
This most recent patch did mess up my computer and required me to do a System Restore. I wish Microsoft would get their act together and be more careful with the patches. [PT: April 2013]
- April 13, 2013 at 7:04 pm(203) Steve says:
The latest update KB2823324 besides corrupting my Kaspersky database and license also caused the dirty disk bit to be permanently set. Chkdsk does not reset it even though no issues are found. [PT: April 2013]
- April 13, 2013 at 7:06 pm(204) Steve says:
in addition to my last comment: due to the fact that the dirty bit is set i can not do a system restore. [PT: April 2013]
- April 14, 2013 at 12:46 pm(205) Kris says:
Win XP Pro
windows update keeps offerring "same" uodates over and over again. Even though I have sucessfuly installed them at least 20+ times. The pc seems to be working fine other than that Really annoying update problem. Any help would b appreciated. [PT: April 2013]- April 14, 2013 at 1:05 pm(206) Kris says:
Updates are
Pkease Help!!! [PT: April 2013]- April 15, 2013 at 2:55 am(207) H says:
The latest win update rendered my HP laptop completely useless. I allowed the update to download new video drivers for my ATI video and it has been downhill since. I'm on my 6th hour trying to revert back to a per-update state. Should have kept my backup image updated. Ms sucks!!! If anybody has any suggestions I'm totally open. I have an old HP laptop- DV6-3120us with ATI radeon 4xxx integrated graphics. I downloaded a new version of catalyst from the AMD website and it made it worse. It would be nice to bill MS for all my wasted time fixing my system [PT: April 2013]
- April 15, 2013 at 5:55 am(208) Michael Cockram says:
To help people with similiar problems this is what I did:-
Ran machine in "safe mode" then as I had a "REimage Icon" on desktop I accessed and ran REimage software with licence at cost ! All worked exceptionally well after an hour of operation to repair damaged files etc.
Then I obtained a new "free" antivrius and ran that, then upgraded at cost to full version – all now O.K. and machine running excellently.
Next [with somei intrepidation I obtained updates to install [183MB !] and then the brave bit installed them all in one go !
Updates failed !
Results are as follows:-
KB968930Yes , that is right 7 failures. On completion I noticed in my system tray latest update for KB9688930 (Power shell 2.0 WinRM 2.0 for Vista) installed [failure] then "Retry" [failure]. This latter update single file is 32 MB size and I think has major proportions and is a real problem. Howver, my PC still working well despite "failures". I do hope that this helps someone. By the way my O/S is Vista Home Edition that I have actually come to like now !!
Michael C. [PT: April 2013]
- April 16, 2013 at 7:36 am(209) daxfiles says:
This article covers various options to resolve the April 9th windows update issues affecting Win7 and Win Servers:
http://support.microsoft.com/kb/2839011 [PT: April 2013]- April 17, 2013 at 6:32 am(210) Jess says:
I don't know if it was related, but if not, the timing was extremely coincidental.
My computer is brand new – had only been put together about 2 weeks ago. Windows 7 home premium. After the most recent update it downloaded, it was acting strange, so I restarted it, and the cursor froze before windows started. I had to power it down using the power button, and now it won't start up at all. It's acting like it's not plugged it, but it is getting power, and nothing is obstructed. [PT: April 2013]
- April 18, 2013 at 3:59 am(211) Reticuli says:
Both Flash and my Emu 0204 audio interface are completely screwed up now due to this update. Did the update, and my computer immediately started freezing up upon reboot. Zero response from my keyboard & mouse. Screen is stuck. Tried to play an Amazon Prime video. Freeze. Rebooted. Tried turning on the Emu. Freeze. Had to reboot again. Holy crap. Worst update EVER. No joke. Never experienced this before. It has trashed my system. I even tried updating flash and all it did is make it work slightly in IE 64. IE 32 and Firefox are still fouled up and I still cannot connect my Emu to ANY USB on my desktop. Incredible. [PT: April 2013]
- April 18, 2013 at 8:57 pm(212) JohnBX says:
I visited this site because yet again- despite my foregivings learnt through bad experience, I attempted to install the latest 'security updates' on my Vista-(Explorer laptop and it did what it always does= crash my computer, obliging me to restart in safe mode and then to 'system restore'
I have always found- for years back, that truing to install M'soft updates crashes my computers- through XP and then the accursed Millenium, now on Vista. So my advice is avoid the hassle and never install updates. [PT: April 2013]- April 21, 2013 at 11:45 am(213) HKS says:
My old Dell e1505 laptop with Vista Home 32bit and AVG, failed to boot after the April updates were installed. ( posted above ) The computer Restore ran and removed all the updates. That corrected the problem. I then reinstalled each update one at a time. The update that caused the same failure again was KB2808735. Removing that update again corrected the no boot – bad audio problem. For now KB2808735 is hidden so that it will not be installed in the future. Automatic update is not selected so that I can wait for update problems to be discovered before updates are installed. It seems that only a few Vista computers have been affected by the update. [PT: April 2013]
- April 24, 2013 at 2:51 am(214) Vic says:
My computer (Win7 Ultimate, 64-bit) still works and still installs updates, but there are some definite issues. SP1 refuses to install, Core XML Services has been hosed for months (updates fail to install, Microsoft Games won't launch, occasional spurious errors during file operations in Explorer where the action completes but you have to click "Try Again"), and it seems that Help & Support is not just inactive, it has been completely removed. From my point of view, there is still no Microsoft OS that comes close to competing with 32-bit XP, which will still probably be in common use 20 years from now. Get your copy now before the feds ruin the internet. [PT: April 2013]
- April 24, 2013 at 3:40 pm(215) Judy says:
I recently upgraded to Word 2013, but the selected font colors do not show up on my screen even though they do show up in my printouts. I am having trouble keeping track of where my selected text font colors are. Very troublesome. This never happen in my earlier Word versions. [PT: April 2013]
- April 25, 2013 at 7:56 am(216) Charles125 says:
April 2013 update broke my Realtek Ethernet driver for Asus motherboard, depriving me of internet access. I had to repair the driver/reboot several times before rebooting stopped breaking the driver. not sure if this was a Windows Firewall issue or main network driver issue. Could have been a corrupted download from Microsoft's update server, but well not amused. Fortunately I've a dual boot into XP so I could check my internet connection was ok. (Win 7 Ultimate x32 SP1 and all updates installed). Microsoft WAKE UP! [PT: April 2013]
- April 25, 2013 at 4:16 pm(217) Charles125 says:
P.s. Microsoft, do us all a big favour and stop deleting all but last one of System Restore points when updates are installed. They may be critical to you, but believe me when things go wrong we NEED previous Restore points! [PT: April 2013]
- April 30, 2013 at 9:38 am(218) Brian says:
Looks like this update broke my Aero – again… :-/ [PT: April 2013]
- April 30, 2013 at 8:12 pm(219) Doug Barnhart says:
The April 13th, 2013 Windows Update upgraded the video drivers for my nVidia GT 240 video card. I did not notice this immediately, because there were no error messages. I started searching for causes to my screen going black and losing the video signal for a few seconds. I also noticed sporadic images and icons missing from MSIE, Waterfox, Palemoon, Firefox and Opera. Only Google Chrome seems to work correctly. All background colors and some CSS menu colors are all white now. The only thing that seems to be affected other than the browsers is Office 2010. All of the icons in the ribbon bar are low resolution 16 color versions and loaded with the jaggies. I have done so many manual driver re-installs, it filled the HD space available for restore points prior to the 4/13 updates (before I located the cause). Now those color anomalies remain, regardless of the video driver version I install. The manual installs did fix the loss of signal issue. I am curious if anyone else has encountered any similar problems. Please leave a comment here. Especially if you found a solution. [PT: April 2013]
- May 1, 2013 at 10:53 pm(220) Tran says:
I haven't spotted any issues as others before me mentioned, but I did have a strange case.
After an update on April 30th, I turned on my desktop today. It showed "Configuring Service Pack" and took at least 10 minutes to finish. Afterward, it would restart and go through the same process over and over again. After so many times, I had to start the desktop in safe mode which, instead of safe mode, brought me to the regular sign in screen. Besides reconfiguring my settings upon sign in, nothing seems to be broken… for now. [PT: April 2013]- May 10, 2013 at 9:40 am(221) Thomas Felder says:
My computer went through the update this morning and now I no longer have Internet Explorer. That is the first noticeable thing I noticed priro to leaving for work. I will troubleshoot when I return home. [PT: April 2013]
- May 11, 2013 at 2:09 pm(222) Brodie says:
We just installed the recent April Windows updates and now my screen resolution is completely trashed. I have attempted to adjust the DPI and resolution to no avail. Software programs have enormous fonts and mixes with tiny font. I have a 21″ Samsung monitor, but I have no idea how to restore the fonts to be readable and correct. [PT: April 2013]
- May 13, 2013 at 1:05 pm(223) Tim Fisher says:
@Brodie: Sounds like Windows Update might have also installed a video driver update. I really hate it when it does that (I prefer to get them directly from the manufacturer and install them manually… it's safer). So I'd look into that first. You can check to see if that happened by looking at the list of updates installed in the Windows Update applet in Control Panel. If that happened, you might be able to update the driver from the video card manufacturer, assuming a more recent one is available. That – or uninstall it and reinstall it (the driver). [PT: April 2013]
- May 14, 2013 at 3:29 pm(224) Daniel Toomey says:
Since the problems with updates of Windows Vista, I have found that the best way to install all updates is to set Windows update to just alert you when new updates are available. When it tells you that updates are available, review the updates and select the ones that apply to you (be sure that you are only installing updates for Microsoft programs and device drivers that are on you computer as occasionally, Windows update mistakenly pulls updates that don't apply to your system). Then install as many of those updates as it will allow you to install with Windows running. This will show you if there are any update patches that may be a problem. If critical security issues are present, those will not be installed while Windows is operating. It will ask you to restart you computer to complete the install. Restart the computer an if the updates take more then 30 minutes to install, try to get back to your login screan with the Ctrl, Alt, Delete keyboard shortcut. If that doesn't work, then use your reset button or power button to shut down your computer. Be sure to wait 30 second before powering you computer back up to allow your hard drive to spin down. Then follow the the directions at the following website to repair the problem. http://pcsupport.about.com/od/findbysymptom/a/windows-update-frozen.htm [PT: May 2013]
- May 15, 2013 at 8:49 am(225) Nui Parishi says:
Please DO NOT install Windows Updates of May. 14th, 2013!!! You'll find out that you cannot access shortcuts and programs from Win 7 explorer shell AND it will prevent auto-start of: Emsisoft Online Armor Firewall, Avast 8.0.1889, and other programs too! The only program that will load will be MalwareBytes Pro latest version since this program hides itself from changes made, but ALL the other programs will be UNACCESSIBLE! So untill Microsoft corrects this issue i will NOT install their updates! Our small network is like this: First we install the Win 7 updates in our Netbook, Win 7 Starter, 32 bit, 1.66 Ghz, 1 Gb Ram (Although it's Starter it has several TRUSTWORTHY 3rd party software to make it run Aero and Themes and some other Home Premium features, so the License is as original!!!) If there are ANY problems with this lower configuration and we won't install the updates on other Desktop/Laptop devices so as to ensure that Microsoft isn't doing the same crap all over… like the issues with previous update before this one! The only WAY to recover was to execute System Restore (Please ALWAYS ENABLE this and Volume Shadow Copy & other WIN 7 services so you can Recover from these severe ERRORS from Microsoft Execute a manual system restore EVERY DAY before you shutdown!) We run McAffe, Emsisoft and Kaspersky virus scanners once a month and Malwarebytes and Avast once a week scans to ensure that nothing is happening but with MBAM, Online Armor and Avast we think our systems are beeing protected! So blame Microsoft and DON'T install the latest updates! Have a nice free from crap day! [PT: May 2013]
- May 15, 2013 at 8:58 am(226) Augustine says:
I uninstall Microsoft office 2007 from my PC, trying to install it back it tells me that some files are missing and when i install that same Microsoft office 2007 on another PC it installed…pls what can i do….cos am planing to format my PC which i don't want to do. [PT: May 2013]
- May 15, 2013 at 3:39 pm(227) Tim Fisher says:
@Augustine: Your question sounds better suited for my forum. Some quick advice, though: 1. Uninstall Office 2007 if it's partially installed, 2. Reboot, 3. Run sfc /scannow (and reboot if it fixes anything), then 4. Try to install Office 2007 again. [PT: May 2013]
- May 15, 2013 at 2:41 pm(228) Al says:
Windows 7 update KB2798162 (Update to improve messaging of dialog boxes when you run executable files in Windows) causes folder renaming (or attempts to assign a name other than "New Folder" during creation) to fail with the following error.
Item not Found
Could not find this item This is no longer located in ???To restore folder naming/renaming, either rollback the update or use regedit to remove the following entries from the registry
[PT: May 2013]
- May 15, 2013 at 5:21 pm(229) Anne says:
I'm working with Symantec on a problem with their latest release of Endpoint Protection (it seems this update did something to the teefer2 driver) — this version has been causing a slowdown on my network. Per their instructions, I've disabled the firewall feature of their Network Threat Protection and things have run more smoothly.
Then, last night, updates from Microsoft were automatically installed and now the slowdown is back. I've already checked that the firewall policy is still disabled…. I'm about to dig in to all the updates and see which ones I may have to roll back. [PT: May 2013]
- May 15, 2013 at 6:37 pm(230) david says:
This update has really hosed a number of my outlook users. First it caused an issue with Exchange, then after addressing that, a number of clients still can't connect to our Exchange server. [PT: May 2013]
- May 15, 2013 at 9:21 pm(231) Diana says:
Running XP. Security updates installed today. Rebooted. IE accesses internet. Firefox gives me message can't find the server at en-us.start.mozilla.com., but yet Firefox interface tabs allow me to access internet anyway. Bookmarks seem to be working as well.
Clearly an MS security glitch. I haven't tried to do anything with Windows Firewall, as yet. Seems that message is an error. [PT: May 2013]
- May 16, 2013 at 1:35 am(232) Dood says:
The latest update ruined my Synaptics Touchpad! [PT: May 2013]
- May 16, 2013 at 9:46 am(233) Nymph says:
I've never had a problem with updates before, but this time it crashed my system & necessitated a system restore. Error logs show 8 updates failed to install. First error message:
Installation Failure: Windows failed to install the following update with error 0x800f0816: Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 SP1 x86 (KB2804579).
*sigh* [PT: May 2013]
- May 16, 2013 at 9:58 am(234) ken says:
Windows update wipe out my desktop, the system restore won't work.
i'm so sick of this bull [admin removed], as soon as i get the money im going Mac [PT: May 2013]- May 16, 2013 at 10:34 am(235) Tom Materene says:
Last Months auto update hosed my creative live drive software and ruined the diagnostic software that came with the program originally. Also I have an issue with the audio icon on the lower task bar not coming on at boot, it can be turned on at the control panel but apply has no effect and the next boot it is off again. There was a certificate error that came up and I was pretty sure this recent security fix last month was the culprit. I took the time to reinstall the creative software after uninstalling it and the same problem again. I know this is caused by Microsoft and there will be no fix from creative since the card lost support due to age years ago. I guess they don't care about other vendors programs and will hose anything to secure their own, ironically it was they that forced the other vendors to write this software like they wanted to begin with. The good news is the sound quality is still great and not effected only the diagnostics. [PT: May 2013]
- May 16, 2013 at 10:38 am(236) pickle says:
This latest update has caused my machine to hang multiple times at start up, programs are often unresponsive 5-10 mins after I reach desktop. Time to restore. [PT: May 2013]
- May 16, 2013 at 11:17 am(237) Lord Gaga says:
On logging off W7 Starter, the installation process stuck on 8 of 12. Did a Hard Boot, and was eventually able to boot into Windows. I then ran a manual update – which carried on with 9 of 12. The history showed that all 12 had been sucessfully installed – twice – i.e there were 24 entries. A restart was needed – and now everything is fine. Patience is a Virtue – leave at least half an hour if it appears stuck – and then watch the Disk Busy light for a futher ten minutes for any sign of activity. [PT: May 2013]
- May 16, 2013 at 11:21 am(238) mikmik says:
I have noticed that when I try to move folders using windows explorer, in Win7, an alert comes up saying that the folder I am moving no longer exists! I click the try again button, and then it works. This doesn't happen on file and folder copy, just move.
It looks like there is some issue with explorer, judging from the comments above. Everything went smooth as silk except I notice this file moving glitch. It is just a minor annoyance, but if I move multiple folders at the same time, I have to click 'try again' for each one. Selecting 'Do this for all conflicts of this type' doesn't stop this happening. [PT: May 2013]- May 16, 2013 at 2:21 pm(239) Kathy Kaufman Weber says:
I HAD my computer set to update automatically. After if finished installing the latest updates, I couldn't get anything to work. Finally, after fighting with it for 4 hours, I reset it back to before the updates – and now everything is working. Fixing security issues by not letting the computer owner do anything online, doesn't seem like the best kind of fix. Now no more auto updates. [PT: May 2013]
- May 17, 2013 at 8:53 am(240) Jorge says:
Best way to fix windows problems is to Get a Mac [PT: May 2013]
- May 17, 2013 at 1:34 pm(241) David says:
My Toshiba laptop had a windows update yesterday, and I've been having problems ever since. At first it would freeze within 5 minutes after startup. even in safe mode it would freeze within 15minutes and require a manual restart. I then did a system restore which seemed to help, but my computer continued to run slowly and eventually freeze still. so i cleared out some things from Msconfig and ran a few antivirus and cleaning software. antivirus said i was clean, and the cleaning software helped a bit, but my computer still is having trouble and occasionally freezing if i try to do anything too major, like play a game. [PT: May 2013]
- May 18, 2013 at 2:55 am(242) Sylver says:
The computer updated automatically installing these patches after which it won't start even after 5 attempts of automatic repair and a few normal restarts. It tells me that the PC cannot start because of a patch. Luckily I have installed Ubuntu in case Windows does not work as this issue happened before. I suggest that Windows updates/patches be tested more thoroughly as this is a very severe issue (not being able to start Windows after updating). Again, it's not the first time this has happened. I don't have a backup and I'd hate to have to reinstall every single program. I don't know what I could do at this point. But if I do get it to work again, I will definitely TURN AUTOMATIC UPDATES OFF. [PT: May 2013]
- May 18, 2013 at 8:05 am(243) Keith says:
Installed windows critical updates two days ago. Computer crashed and would not load windows. It took all night to install the last update, and I don't think that one went in properly. On restart it just comes up with black screen asking for the boot drive to be entered?? Used F8 and came up with a screen saying that it would scrub everything in it and go back to the factory restore point ***warning*** ***warning***. Just had to accept it and lose the lot to get the stupid thing to work. Reloaded windows from the disks and now C drive has only 39GB capacity, and D drive has gone from 1TB to 5GB?? What the hell has gone on there??? [PT: May 2013]
- May 28, 2013 at 10:58 am(244) Tim Fisher says:
@Keith: That "scrub" process and whatever other recovery went on was not Windows-based, it was something from your computer maker that's integrated into your system. Looks like something goofed there. [PT: May 2013]
- May 18, 2013 at 9:44 am(245) Carrie says:
My computer keeps lagging since this update. I did a system restore and it auto updated again and again its lagging so I know its this update. It also wont let me create a new folder. How do I get around this? [PT: May 2013]
- May 28, 2013 at 10:59 am(246) Tim Fisher says:
@Carrie: Did you see this? Try #4 specifically. [PT: May 2013]
- May 19, 2013 at 6:13 am(247) michelle says:
My alienware windows 7 not only crashed, froze, and ended up on black screen but it also tells me that my windows is not legal when its actually windows provided from the alienware company . I have not even been able to do anything on it for a week and a half now. [PT: May 2013]
- May 19, 2013 at 2:33 pm(248) Daniel says:
Hi. After reading the latest post I understand I am not alone. I have a Toshiba Laptop running Windows XP, On thursday I started it and it took a huge amount of time to start and after that all seemed laggy. I thought well may be the hard drive got faulty (its a 6 years old, but very trustable so far laptop) I run chkdsk /f, it found a couple of issues and fix them, but after restart the computer was still laggy. Then I decided to check the restore point and noticed that an automatic update was made on wednesday (something related to Distribution services 3.0). I restored to the last point before that update and the laptop started to work normally again. I disabled Windows Update after, and I recommend to all XP users to do the same thing. Good Luck [PT: May 2013]
- May 19, 2013 at 2:55 pm(249) Jeff says:
Is anyone else having trouble connecting to the wireless printer after the Windows update in May 2013? I'm now unable to print or scan wirelessly with my Epson printer. I've tried re-installing the software, and tried adding a printer through Windows but neither have worked. I'm running Windows 7 64-bit edition. [PT: May 2013]
- May 19, 2013 at 11:45 pm(250) Wood says:
First: Back up your current data BEFORE downloading new updates. Second: Disable automatic updates & wait a week or so BEFORE downloading new updates- by then the "brilliant minds" at microsoft will have worked out most of the glitches. [PT: May 2013]
- May 20, 2013 at 12:31 am(251) Jeff B says:
I am also having a recent problem (May 2013) where my wireless printer does not work. It's on the network and my other computer prints to it but not this recently Windows-updated 7 (64 bit) OS. [PT: May 2013]
- May 20, 2013 at 11:33 am(252) Daniel says:
After updates my pc has an anoying habbit of throwing me out of the screen. I will be typing away and then I get a loud bell sound (like just now GRRRR) and I cant type or move the mouse till I click the screen again. Its really pissing me off…. Its happened 6 times just writting this paragraph. HELP. [PT: May 2013]
- May 20, 2013 at 5:12 pm(253) Steve says:
Auto update on Toshiba Laptop W7 64. Cannot open any existing MS files and cannot save new ones. Restore fails…thanks M$ will be using Open Office again after finally coughing up the bucks for Office, Project and Outlook. Any Suggestions, can I uninstall the 14 updates? [PT: May 2013]
- May 28, 2013 at 11:01 am(254) Tim Fisher says:
@Steve: You can certainly do a System Restore to before the updates. [PT: May 2013]
- May 21, 2013 at 12:32 am(255) isaac says:
Running windows 8 on 64bit, 8GB ram + plenty of power.
had the automatic update happen over the weekend and now the machine wont start chrome or firefox and take FOREVER to do a single task.
This is UNBELIEVABLE! MS sucks big time!
You got to think that those brilliant minds at MS get some bonuses from apple cause my next pc is an apple FOR SURE! [PT: May 2013]- May 21, 2013 at 9:15 am(256) Joey says:
Read the last few months worth of comments and decided to provide some advice. I was a tech for 10+ years supporting hundreds of PCs and Macs
1) If at first you don't succeed: If microsoft updates caused a problem and system restore (undoing the updates) removed the new problem, try to reinstall those update again. Sometimes it's not a problem with the updates themselves but the installation of the updates. If the problem happens again, you can always undo again.
2) Which patch: If using system restore to undo a microsoft update patch session to resolve a new problem, try to narrow it down. Install the patches one at the time and test. Once you've got it narrow down to a specific patch, google that patch number or post it here with details of the problem.
3) Microsoft Updates patches Microsoft Product: Microsoft release patches for their own products. Like any product manufacturer that release firmware and software updates, microsoft runs the updates through a series of rigorous tests. They cannot test every combination of hardware / 3rd party software but they do extensive tests.
4) Posting details: Most compatibility issues with microsoft updates happens with low-level 3rd party software. When posting specific problems, include information such what firewall or anti-virus you're using.
5) Slow computer after patches:
a) As always try system restore to confirm that it was a patch issue
b) Consider hardware as the point of failure. Use your manufacturer supplied diagnostics and do a check on the hard drive (full surface scan) and the memory (run several loops). Consider looking at the windows event log for disk error entries.
c) Bootleneck. If you computer is unusually slow, identify the bottleneck. The culprit is commonly disk access or the cpu. Use Resource Monitor to see which process is chewing up the disk I/O. Another way for disk performance issues, download Process Monitor from microsoft to see the real time read/write to the file system. For possible CPU issues, task manager is a quick and simple way to troubleshoot. For heavier troubleshooting, download Process Explorer from microsoft.
6) Corporate Support: A WSUS server is worth the investment in time simply for the ability to mass-remove patches on your client computers. On top of that you can also have the patches deployed immediately to some guinea pig users while delaying it for you everybody else. It's a good way of testing the monthly patches on your corporate images.
Furthermore: Turning off Windows Update is a risky choice. Think of it as leaving you car unlock with your keys in the ignition, sooner or later, you'll regret it
It's easy to blame microsoft but with all my experience in the field, most of the time it's a configuration issue, failing hardware, a fluke wu install session, or 3rd party software. [PT: May 2013]
- May 21, 2013 at 2:05 pm(257) Bob says:
Since the May updates, I can't do a manual check for updates. Eventually errors out. I ran the "Fix-It" tool, but it's still unable to complete the check process. Is it possible something in the May updates broke this? [PT: May 2013]
- May 21, 2013 at 5:14 pm(258) Charles125 says:
May updates have broken activation on Win 7 Ultimate corporate edition. Refuses to accept GENUINE key. Microsoft are just complete PLONKERS. After April updates preventing boot requiring reinstall, it now looks like I'll have to reinstall AGAIN. It's time some heads roll in their totally USELESS update department.
PC activation is supposed to HELP genuine customers NOT GIVE US MAJOR HEADACHES. [PT: May 2013]
- May 23, 2013 at 1:37 pm(259) RyanR says:
I have seen the activation removal after a few times since the last update in the field. All I had to do to fix it was to call Microsoft and they reactivated it over the phone for me. [PT: May 2013]
- May 25, 2013 at 11:56 am(260) K Smith says:
Just did a windows update yesterday 5/24/13, it completely disabled my HID Keyboard, even though it says the driver is up to date and cannot locate a better one anywhere. In device manager it gives me an error 19…the only thing that has fixed this issue is a system restore before the critical update on 5/13/13 and to disable auto winupdate…has anyone had a similar problem or know if they plan to address this? [PT: May 2013]
- May 25, 2013 at 8:12 pm(261) John says:
Just installed today's updates – 18 of them. Rebooted PC and no operating system on drive. Fortunately, was able to install from last night's backup – luckier than most. I have no idea which one caused the problem, but it makes me want to go back to waiting until Microsoft fixed the bugs in their fixes. Also, just going to stop the Malicious Software Removal. I know of many corporations that just ban this update all together for a variety of reasons. [PT: May 2013]
- May 26, 2013 at 12:42 pm(262) Dave says:
Well running vista, I usually install updates. I fix alot of computers and yesterday after the last round on my main desktop, there was no ie, no outlook, apps broken. Totally unusable. MS should be held responsible if we are to run our businesses counting on the OS to be stable. Last one I managed in Gov was NT4. I cant afford to have my desktop fail so I turned off updates for good. [PT: May 2013]
- May 28, 2013 at 4:02 pm(263) Andrew says:
After these patches, I'm having trouble with a print-to-fax system we use in our office.
When we try to print a multipage PDF to our fax system (Castelle Faxpress 6.1) it no longer correctly appends the pages to a single fax. Instead, it pops up multiple fax dialog boxes, some with a single page from the document and some with multiple pages. None with all.
I have no idea which of the many patches that were released on 5/15 and 5/18 have caused this problem. [PT: May 2013]
- May 29, 2013 at 5:49 am(264) Nezih Kanbur says:
A Windows 8 update on May 19 or 20 (probably includes Netframework 4.5 update and/or Microsoft Lync etc. prevents Windows from booting successfully.
I used system restore to restore the system to that date and problem is solved then turned off automatic updates, however after some time it re installs the already downloaded update and the same situation takes place again.
I correct by doing system restore once again, but strangely it displays the date it was insalled at first. May 20.
I'm worried that it will soon give up restoring because I need to install more apps.How do I keep windows from installing this specific update.? [PT: May 2013]
- May 29, 2013 at 7:58 am(265) Horace Wiggins says:
While the May updates did not affect my Dell laptop I am having major problems with my Gateway desktop. It will not do a normal startup. It boots to where I sign in, I sign in and after that it goes to a black screen, [PT: May 2013]
- May 31, 2013 at 4:03 pm(266) Windows Sucks says:
The latest MicroSuck update has completely crashed my laptop. Thankfully I run Linux on my two pc's. MS 7 is being wiped off my laptop as I type. CYA MicroSuck. [PT: May 2013]
- June 2, 2013 at 9:29 pm(267) Presidentderka says:
I have a problem with the latest security update. I have a program that downloads and organizes songs for me. Since the last update, it no longer has permissions to write to the folder that it originally created. I have ensured that this particular folder grants full access to everyone to see if that fixed the issue. Sadly it did not and every folder I create now shows that it is set for read only. Of course as an administrator I can still write to them, but even if I run the program I have as an administrator it can not write files or folders on my system. I would prefer to not have to uninstall the patches. Has anyone else reported an issue like this and are there any plans to fix the issue? [PT: May 2013]
- June 3, 2013 at 12:47 pm(268) Beam me up says:
I could not print anything after updates. I tried to print from Chrome, Explorer, Outlook and QBs and all programs stopped working and I got the dreaded 'windows is checking for a solution' box. I wound up doing a restore before the updates and all working fine now. One of the updates was Marvell and it looked to be a driver update for my HP printer. Don't know if that was the source of the problem or not. [PT: May 2013]
- June 3, 2013 at 5:10 pm(269) Chris says:
The update has made it impossible for both of my computers to connect to our wireless internet. A pain in the rear to work from home with no connection. All of our apple products are fine, after a restore, we're fine. How the heck do I figure out which one of the many updates is causing the problem? [PT: May 2013]
- June 5, 2013 at 5:57 pm(270) Geegee says:
I had the same problem with my HP laptop after the May update: no wireless. I successfully restored then added back updates one at a time. In my case the Net Framework 4.5 update appears to be the troublemaker. [PT: May 2013]
- June 10, 2013 at 2:02 pm(271) Mike Bartosh says:
After installing May 2013 updates, we are experiencing video issues on some machines that use an ATI video card. It seems to be related to the user having wallpaper or a custom theme. It is just happening on Windows XP PCs. I have not been able to narrow the problem down to a single patch of these that have been applied: MS13-037
2820197 [PT: May 2013]- June 11, 2013 at 6:41 am(272) Nate says:
This update this morning wiped my PC! I lost all the folders that were on my desktop including thousands of pictures of my children! Can anyone help with this?? [PT: June 2013]
- June 11, 2013 at 4:48 pm(273) Zardoc says:
June patch issues Windows loops black screen [PT: June 2013]
- June 11, 2013 at 6:02 pm(274) Zardoc says:
KB2838727 Is causing the looping on start. Widows 8 X64 [PT: June 2013]
- June 11, 2013 at 8:05 pm(275) Roger says:
June 11, 2013: Installed Windows updates on a Windows 8 and Windows 7 computer. 2 of the updates for the Windows 8 system were broken, and one of the updates for the Windows 7 system was broken. Spent several hours identifying which ones were the problematic ones, and figured it out. Then later in the day, everything was fixed, so it was a waste of time. Not installing updates in the morning any more, waste of time, I'll wait till about 4PM and install then.
What a waste of time and energy that little exercise was. [PT: June 2013]
- June 12, 2013 at 9:15 am(276) Samir Belushwai says:
It's so annoying listening to the typical "Microsoft have ruined my life and are incompetent" arguments…
I've owned a Windows-based PC since 2000…the only time I've had update problems was the first time I installed Vista. You guys have been unlucky, no doubt, but you are the minority and behaving like spoilt brats won't do you any good. Every PC is different – your software, hardware, configurations, home networks all playing a part in making your experience unique. It would be impossible to cater for every single configuration of machine, so MS doubtless go for the most common stuff. Antivirus software, 3rd party graphic and sound drivers and dodgy add-ons for Browsers cause no end of problems and, well, you guys got burnt. I feel for you, I really do, but some of you write as though MS have personally targetted you. Get a life.There is no excuse these days for not creating an image of your primary drives once you have installed an O.S and your working software. Hell, Windows 7 can even do it for you and you can create a .vhd of your drives and a restore disk!
Failed updates are a pain, but the fault lies fairly and squarely in your system, most times. Yes, MS have sent out some ropey updates but the vast majority work for the vast majority.
No big company worth their salt fails to run daily and incremental backups and there's no reason why a consumer shouldn't. Prevention is better than a sure…to prevent ripping your hair out imaging a working system.
Surely it's better to restore a system image that waste time moaning here? [PT: June 2013]
- June 12, 2013 at 6:02 pm(277) Sachin says:
I installed the updates last night before bed and i cannot get my PC to startup now. I have tried hitting F8 and starting in safe mode. I have tried booting using the last known good configuration. Finally, I have tried repairing the windows start up option as well. In all 3 cases, I get to the microsoft logo and then the computer freezes. I would like to restore my system but I cant even get into windows to do it. What should I do next? I am running windows 7 on this particular computer.
p.s. when i try running safe mode it always gets stuck windows\system32\drivers\atipcie.sys. I suspect that whatever driver comes after that is the problem but I dont know how to go about fixing it.
Thanks. [PT: June 2013]
- June 13, 2013 at 2:42 am(278) Michael Hawk says:
Comment 335, Samir Belushwai says:
"Itâs so annoying listening to the typical âMicrosoft have ruined my life and are incompetentâ argumentsâ¦
,,,Surely itâs better to restore a system image [than] waste time moaning here?"The solution to your problem is very simple to fix: Do something better with your time than reading consumer complaints. If only everyone had such an obvious and simple solution to their problem(s)! [PT: June 2013]
- June 13, 2013 at 3:25 am(279) Lana says:
I had installed the updates to my PC before going to bed on 6/11/13. When I went to start up my computer the next day, it was taking longer than usual to configure all of the updates, and I was starting to worry. I stepped out of the room for a moment and when I returned, I had the blue screen saying there was an error and that if it was my first time getting the screen to restart my computer. So I did that, and was left with a black screen on loop. I had to force another restart.
Fortunately, after about two hours of trying to restore the system to a good recovery point, I was able to get my computer up and running again with all of my files intact. But I am now really nervous to install this update again because I certainly don't want to have to go through this ordeal again. [PT: June 2013]
- June 13, 2013 at 4:18 am(280) Luke Silburn says:
The update cycle ran much longer than usual this month. I had some other chores to be getting on with so I left the update alone, but after six hours of it spinning at 'on update 13 of 27′ I had decided to do a hard shut down. However n my return from the printer with my troubleshooting checklist in hand, the update had finished and the laptop was in the processing of rebooting.
Checking the logs afterwards it was June's MSRT which was the item that took all the time – the other 26 patches went on in less than three minutes. [PT: June 2013]
- June 13, 2013 at 1:30 pm(281) Amelia says:
Since the june 2013 security updates, the speed of my computer has been reduced to such a degree i cant even bear to go on it anymore. Is there any way to fix this as this has made my computer useless. [PT: June 2013]
- June 14, 2013 at 12:42 am(282) JC says:
Yeah, after the update my Seagate 1 TB external hard drive started clicking and beeping. It is essential that I get this resolved and that that data isn't lost. Pretty furious over the last update. I see that many others are in the same boat. I'll be spending all day tomorrow trying to resolve this, unless by some stroke of luck I get it figured out quickly. Seagate wants $400 to do a data recovery, though the hard drive is still on warranty. But, the warranty doesn't mean squat if I can't recover the data. Sad fact: I was going to buy another external hard drive in a week so I had all of it properly backed up. Couldn't afford it money-wise until now. So, of course it goes out a week before I can back it all up. Murphy's Law. [PT: June 2013]
- June 14, 2013 at 11:29 am(283) matt says:
Last round of updates seem to be conflicting with intel graphics drivers (W8 pro 64)..PC restarts but monitor reduced to black illuminated screen (monitor is good) on restart..F11..system restore then try again…same result. Very annoying as cant install required updates..heading for a reset. Anyone else exerienced this? [PT: June 2013]
- June 16, 2013 at 12:03 am(284) Melissa says:
I had my update and it did the update and shut my computer down and I lost data that was on my computer after the restart. I am furious.
How can you adjust the Windows updates from restarting without your authorisation. I would of shut down Microsoft Word in future. I have been told that you should shut such programs before an update. I am sick and tired of this happening. [PT: June 2013]
- June 17, 2013 at 11:38 am(285) Tim Fisher says:
@Melissa: See How Do I Change Windows Update Settings? for tutorials on changing those settings. [PT: June 2013]
- June 16, 2013 at 7:03 am(286) Steve says:
Updates downloaded on 14 Jun, installed next morning on 15 Jun. Desktop is gone, Firefox bookmarks are gone, My Documents mapping reset to C: drive, Word and PowerPoint won't save ("insufficient memory" for Word, "error while opening the file dialog" for PP). In Control Panel, View Update History shows 9 updates, but Installed Updates shows only 8. Missing: KB890830 (granted, an old one…). Am going back to last restore point…
Updates installed: KB2845690, 2838727, 2839894, 2859903, 2808679, 2836502, 2813430, 2834140. [PT: June 2013]- June 16, 2013 at 11:42 am(287) Linda says:
I got an update overnight and now the writing on my screen is very small. The only display option I have is Mobile pc (1). Resolution is at
1980×1050. Changing it doesn't seem to help. I have a Samsung Chronos series 7. Can you help? Thank you. [PT: June 2013]- June 17, 2013 at 11:41 am(288) Tim Fisher says:
@Linda: It looks like there's a video driver issue. It's possible it's a coincidence that Windows had some updates, but it's also possible than an updated but (obviously) non-working driver was applied via Windows Update alongside the other patches. My recommendation would be to head over to your notebook's support page on Samsung's site. From there, download the latest video driver they've provided and then install it. [PT: June 2013]
- June 17, 2013 at 4:13 pm(289) Joshua says:
@Tim Fischer: Thanks for the advice Tim! My problem was much different than Linda's ..but going to my notebook's support page and re-installing my video driver seems to have fixed "everything" that I was having problems with since patch Tuesday last week.
I'm not a computer expert, so please bear with my novice explanations, but every time I'd pull up my task manager explorer.exe was using anywhere from 30-50 CPU. My overall CPU usage was staying at 90- 100% all the time.. never dropping to anything lower than 80 CPU or so. Any and every task was taking forever to complete. Simply pulling up my start menu in Vista was taking 15 seconds or more and then would disappear occasionally.. making it almost impossible to put my notebook into sleep mode. Vista's start menu has shut down buttons and an arrow to the right side of the menu.. and every time I'd push the arrow to show the shutdown/sleep options I'd get a blank box to appear but no actual options.
I've spent almost a week looking up solutions as to why my CPU usage went up so high right after the updates ..and nothing seemed to work. But after re-installing my video driver my notebook's overall CPU usage is staying at around 5-15% and everything's smooth again. So every little thing's gonna be alright Anyhow thanks again.. [PT: June 2013]- June 18, 2013 at 2:13 pm(290) Joey says:
@Steve: I've seen that specific problem a number of times.
When I've seen that it usually indicates that the ntuser.dat file of the user profile wasn't properly unloaded when the system shut down the last time. When login in, windows validates the credentials but fails to load the appropriate user hive due to minor corruption. Instead, it loads the default user hive. This means that you don't see any of the configuration or user files that you would normally see
A quick and dirty way to fix this problem is as any other user account (including the default user profile that's loaded when you have the problem), run regedit and do a load hive on the affected ntuser.dat file to somewhere like HKEY_USERS, just give it any name, doesn't matter. Then unload the hive and reboot. DO NOT FORGET to unload the hive that you loaded or that may cause a bigger mess.
If you don't have experience working with regedit, I suggest you ask someone you know that's comfortable with that to give you a hand. [PT: June 2013]
- June 19, 2013 at 9:19 am(291) James G. says:
This latest update did exactly the same as a previous one(Dec '12 I think) . In the multiplayer version of Bad Company " the in-game screen was completely black except for the HUD information (ammo count etc).
System Restore to a prior the update fixed it …but the update will go un-downloaded for now. [PT: June 2013]
- June 22, 2013 at 12:05 pm(292) Robert Y. says:
After applying the 2013 june updates, I ran into big problems with my Asus N53S laptop. Windows 7 64 bit became extremely slow, almost unresponsive, it takes about a minute to start a program. After hours of trying, I was able to narrow it down to update KB2836942. After deinstalling this update everything runs fine again! [PT: June 2013]
- June 23, 2013 at 6:29 am(293) Terry says:
Having just discovered this thread, I would like to go back to the problem updates of last December. Was using a Toshiba Satellite at the time. After the update it was taking anything up to 90 minutes to boot and does not respond at all. The biggest problems are that I now get a message saying that my copy of windows is not genuine, but the biggest one, is that it has wiped all of my restore points, so I have nowhere to go back to. Any suggestions ? [PT: June 2013]
- June 23, 2013 at 7:35 am(294) Pablo says:
The recent MS Updates are causing a variety of problems but the main one is, as the previous commenter, they "wiped all of my restore points, so I have nowhere to go back to. Any suggestions ?" [PT: June 2013]
- June 23, 2013 at 2:47 pm(295) Robert Y. says:
Unfortunately, today the problem with an extremely slow computer is back (although I didn't reinstall KB2836942) and I notice all restore points on my computer are missing. [PT: June 2013]
- July 1, 2013 at 1:33 pm(296) James says:
After the June updates, my HP 600 1370 64bit Windows 7 system started experiencing a blue screen error after starting windows. I had automatic updates turned on and had never had a problem before. This is the path that I took to figure out that it was the updates that was causing the problem
I too experienced the problem of missing restore points after this update. I was able to start the system in safe mode and run a bsod analyzer and look at the mini-dumps to see what was going on. First, the consumer infrared driver (CIR) appeared to be old or corrupted. It is for the TV remote. I removed that device as we don't use that feature. Then the Blue screens started showing up as NTOSKRNL. I followed that trail and found that sometimes that file can be corrupt. I used my windows disk to try to repair, restore, etc. The restore to the point just before this update worked (at this point I noticed that there were no other restore points) and I was able to restart windows successfully. Windows then did its update again and when I restarted it crashed with the Blue screen again.
I used the disk, did the restore again, turned off windows update and then restarted the system, all is working fine like it was prior to the update. [PT: June 2013]
- July 1, 2013 at 11:33 pm(297) Jake says:
After the June 2013 updates, I faced a similar problem as James(356) on my Sony VAIO (64bit) laptop.
After all my trying to resolve the startup error, i.e. I get into a Windows Startup Repair tool, I was even unable to start the laptop even in safe mode.
I used Linux Mint 15 live CD to save my files to a external HD.
I used Acronis true image to restore to my latest backup, managed to boot, and then let the update run again, again I faced the same problem.I am no expert, but feel either it is either the .Net 4 update or the windows 7 service pack. I really don't know, what's strange is that there does not seem to be a fix as many may be facing the same problem.
I'm not updating for now! Pl. advise/help! [PT: June 2013]
- July 5, 2013 at 11:10 am(298) Robert Y. says:
After much searching, I found that for some reason my system restore was turned off and gave an error when trying to reenable it. I managed to restore my PC to february with Acronis True Image. After applying the june updates again, the same problem occurs: the laptop gets extremely slow and starting a program takes about 5 minutes. After 15 minutes or so the computer becomes responsive again. Again restored it to before the june 2013 updates, won't apply the updates for now. Still don't know which of the 12 updates is causing the problems… [PT: June 2013]
- July 7, 2013 at 1:17 am(299) Jeff Lawton says:
I have an MSI G55-H43 motherboard, running the cheap 2 core Pentium with internal GPU on Win7 so nothing fancy at all. The first time I encountered this "Microsoft-approved virus" called Internet Explorer 10 update it broke my updater AND caused my system to slow down by about 20X (changing context like clicking on tabs in Firefox is slower than molasses in January) so I called support for a call, surprise the guy SAID he fixed things but he never used or even heard of SURT, what a waste of $99! Now every time I go to bed my system tries to reinstall this virus and breaks everything. It's beyond obnoxious that it keeps screwing up my system (with a half hour shutdown and equally lengthy bootup just to unsuccessfully retry the update), it's totally hopeless that it CALLS THIS SCREWED-UP STATE A SUCCESSFUL UPDATE! Can anyone give me step-by-step instructions to a) remove this "virus" so it won't come back, b) get support to hear my complaint so I won't have to keep hearing that this is "only something idiosyncratic to my machine, there AREN'T ANY PROBLEMS WITH IE10 FOR WIN7 UPDATE"??? [PT: June 2013]
- July 10, 2013 at 2:26 am(300) Rahul says:
Wifi not working after installing July 9 update [PT: July 2013]
- July 10, 2013 at 3:23 am(301) Mike says:
July 2013 patches break networking. Beware! Anyone know of a fix? System restore isn't working. [PT: July 2013]
- July 10, 2013 at 1:50 pm(302) Tim Fisher says:
@Mike, @Rahul: Try disabling and then re-enabling the Windows Firewall. That's assuming that your network devices look OK in Device Manager and that your connections seem to be up. If not, check Windows Update history and make sure you didn't get a network driver update alongside the security patches. Just a few thoughts – the problem may be elsewhere but those are things that I've seen in the past. [PT: July 2013]
- July 10, 2013 at 8:01 am(303) Random22 says:
When I try to apply the update it just hangs at step five. [PT: July 2013]
- July 10, 2013 at 1:02 pm(304) R Montgomery says:
Windows Update automatically installed July 9 Critical Update. When I logged in, Windows crashed shortly after showing the desktop. Rolled back the update using System Restore and disabled auto updates for now. This is on an HP p7-1010 running Win 7. [PT: July 2013]
- July 10, 2013 at 3:27 pm(305) JenG says:
This update has been a MASSIVE pain. It has broke the .Net Framework on 5 and counting servers. Working it getting it working now – but it has crashed out 3 different accounting softwares and other programs to boot and counting. Not good Microsoft. Not good. [PT: July 2013]
- July 10, 2013 at 4:30 pm(306) IMA49ER says:
7/10 update causes Snippet tool to freeze whole screen. Have to use Task Manager to close it. Also it is randomly leaving remnants from Balloon Tips on the screen and they will not go away unless you reboot. [PT: July 2013]
- July 10, 2013 at 4:43 pm(307) Tom says:
After installing the updates I've run into massive problems. Some applications no longer want to open, Adobe Flash crashes, IE stops responding and I can not successfully system restore. I get error 0x8000ffff. Anyone Know A way I can fix everything? [PT: July 2013]
- July 11, 2013 at 11:16 am(308) Tim Fisher says:
@Tom: What happens when you try System Restore? Do you not have a restore point available or do you get some kind of error (or does it just not do anything)? [PT: July 2013]
- July 10, 2013 at 4:58 pm(309) Ray says:
I am running Windows 7 on a Dell desktop. I do the updates each month – automatic notification and manual selection of updates.
For the last two months (June and July), I have received only ONE new update – the malicious software removal tool.
Were there others? If yes, why would I only receive the one update? [PT: July 2013]
- July 11, 2013 at 11:24 am(310) Tim Fisher says:
@Ray: Seems strange. If you manually check for updates do you get any more? It may be that the checking process is disabled. [PT: July 2013]
- July 10, 2013 at 6:37 pm(311) Kris says:
July 9 2013 patches installed last night. Now my machine boots with a random BSOD. I cannot even get into safe mode, nor system recovery, nor any of the usual ways to try to fix Microsoft's mess. All of them results in a BSOD. Thank you Microsoft! [PT: July 2013]
- July 10, 2013 at 6:59 pm(312) CJ says:
I was asked to do the update and have been sitting here almost for the past hour waiting for 9 of 17 to get finished, which is an hour later than I'd like to be sitting here at work (I don't get paid by the hour and this is my PERSONAL laptop, an HP Pavilion dv6 with Windows 7 running). Did anyone else get stuck on 9 of 17 and how long did it take? [PT: July 2013]
- July 10, 2013 at 9:59 pm(313) Jackster says:
Good 'ol mr softy. 18 updates. Prior to that Outlook holding stuff in outbox which it would not let me delete because they were in the process of sending. oh sure. Big mess, going to do back up before I cold power down. Don't think she's going to survive this mess. [PT: July 2013]
- July 10, 2013 at 10:56 pm(314) ajet says:
MS is doing all these updates etc just for the show off, actually during the updates it only creates problems for us and then it crashes.
I don't have any softwares installed, my pc has only fifa and movies but MS says drivers are corrupted, it will not agree that MS itself corrupted it..
and more over they say very talented people work there in Microsoft and they are hired not to fix issues but to create issue in our systems…All these they are doing just for Money and their business improvements.It always happen either for Home or Enterprise, MS makes us believe to purchase Windows 8 by putting unwanted issues into Windows 7, even the anti-virus software do like this…
Time to go for MAC i guess [PT: July 2013]
- July 10, 2013 at 11:19 pm(315) DanL says:
After the last update Chrome, Firefox, and Steam stopped working, but IE is working fine. I turn off Avira Web Protection and I can access Chrome, Firefox, and Steam. What gives? What is Avira all of a sudden seeing?
[Note I am using my second computer --configured exactly the same--except I have not let the Windows update install, and everything is normal. No Avira blocking going on. [PT: July 2013]- July 11, 2013 at 11:42 am(316) Tim Fisher says:
@DanL: It's actually become very common for Microsoft to plug a security hole and then an antivirus program (like Avira) suddenly cause problems. Chances are good that Avira needs updated. It might seem like Microsoft did the "breaking" but in reality it was an issue that Avira has probably had forever but didn't care (or know) to correct. I've seen his happen a half dozen times over past few years with AVG, Avast, and Norton (among others). [PT: July 2013]
- July 11, 2013 at 12:33 am(317) Patrick says:
Every single time I have to install more than five updates at once, they conflict with eachother. I'm not playing that game again. I disabled automatic updates for now. A week from now they will actually work together correctly, as usual. [PT: July 2013]
- July 11, 2013 at 4:13 am(318) George says:
Having just installed the latest patches, I can no longer access Facebook (not on Firefox and not on IE). Facebook appears to be the only website that I can't access. I tried restarting, turning the firewall on and off, and changing the proxy settings from System to Auto-detect and back again. Nothing seems to work. Any ideas, anybody? [PT: July 2013]
- July 11, 2013 at 11:46 am(319) Tim Fisher says:
@George: I realize you've probably done this, but if not, be sure clear the cache and cookies and try again. Feel free to leave another comment if that didn't do it. [PT: July 2013]
- July 11, 2013 at 4:44 am(320) SteveP says:
Mine desktop running on XP freezing every 20mins….I should have learnt from the updates earlier this year ! [PT: July 2013]
- July 11, 2013 at 6:04 am(321) stefan says:
This patch day knocked out our W2kR2 Servers. Currently recovering the machines from backup! [PT: July 2013]
- July 11, 2013 at 6:18 am(322) Peter says:
Have found nothing that has actually stopped working but everything has slowed up by a factor of ten+. If Microsoft cannot get it right first time, at least don't give us updates we do not critically need. [PT: July 2013]
- July 11, 2013 at 7:34 am(323) Fabi says:
Hello, I have massive network card problems since the last Patch-Day…
My System is a W2k3 SP2 x86. [PT: July 2013]- July 11, 2013 at 11:16 am(324) jules says:
Random Blue Screen Of Death (BSOD) after 18 patches from Tuesday, July 9, 2013. Cannot look at the debug file, cannot catch the problem from the BSOD, cannot backup now, getting hardware errors. UNBELIEVABLE. [PT: July 2013]
- July 11, 2013 at 11:47 am(325) DanL says:
@Tim Fisher Yes, thanks for the comment. I have experienced this occasionally with Avira over the years. For this current one, Avira is updated, and I still was having problems with Firefox, Chrome, and Steam, but not IE. Still waiting for comment or further corrective updates from Avira (or Windows!). I simply moved back to a recovery prior to the updates, and everything is great… turned off automatic updates. [PT: July 2013]
- July 11, 2013 at 11:51 am(326) Tim Fisher says:
@DanL: Smart move, that's what I would have done. Hang tight for Avira… they'll probably issue something but holding off on the patches until then is probably the right move. Applying the patches while Avira is disabled might circumvent the issue if you come up on several weeks with no news. See this if you haven't yet: http://pcsupport.about.com/od/system-security/a/prevent-windows-update-problems.htm [PT: July 2013]
- July 11, 2013 at 1:03 pm(327) Jeff Lawton says:
For Peter and anyone else experienced slow operations, have you noticed also extremely slow bootup and shutdown (1/2 hour) and are you getting "reverting updates" on bootup? That's what I saw and it's symptomatic of a "stuck update". In my case it left my system so slow even Microsoft gave up trying to run/fix my machine using their remote control, I sure wish they'd admit defeat in the form of "yes we screwed your machine so bad WE can't even control it"! Anyway you need to stop the update, if you know which one is "stuck" go to the update list with the checkboxes, uncheck the box for that item, right-click over the item, click on "hide update", shutdown and reboot, the "revert" message should be gone and the speed back. It MAY be the download is corrupted, this just suspends that item from auto update, you can still try to manually download that change from the Knowledge Base. This may not fix your problem but I sure wish someone had told me this about two weeks ago! [PT: July 2013]
- July 11, 2013 at 4:07 pm(328) Kim says:
Did anyone else have the problem of the update disabling their Internet connection? I couldn't get the connection back up until I did a system restore. Help!! [PT: July 2013]
- July 11, 2013 at 4:21 pm(329) Bill says:
One of the Tuesday July 9 updates is causing Windows 7 Ultimate to hang up on the start-up screen. I waited about 5 minutes and it eventually started then did a system restore to previous session and everything is back to normal. Will wait until I hear a fix is being issued before updating again. [PT: July 2013]
- July 11, 2013 at 5:42 pm(330) deborah says:
I had updates on the 9th or 10th of july,I have an on-line store and when I am going from page to page while listing an item for sale,I am getting a pop-up box that ask me "Do you want to leave this page"I restored my pc back before up-dates and it does not do that.I have windows 7 and use IE10.Can anybody help me since I feel I need those up-dates??Thanks Deborah [PT: July 2013]
- July 12, 2013 at 12:20 am(331) Jeff says:
The issue i'm having with this recent Window's update, seems my create a new file has been replaced with create a new shortcut. Did they remove file creation from Window's 7? [PT: July 2013]
- July 15, 2013 at 11:18 am(332) Tim Fisher says:
@Jeff: No, that wasn't part of the update. Something else has gone wrong. I'd start with a system restore and then follow my advice in my post about preventing update problems. [PT: July 2013]
- July 12, 2013 at 1:04 am(333) Henry5400 says:
Updates erased my quick launch desktop icon and worse, appears to have rendered LogMeIn File Manager non-functional. It also appears to have removed an Outlook plug-in at a co-worker's workstation, and messed up the mapped drive settings at that same workstation. [PT: July 2013]
- July 12, 2013 at 3:16 am(334) Jbone says:
After installing the latest series of updates I can no longer access the internet from my win8 pc BUT I can access the Lan and network things that didn't work before work (like remote desktop from my win8.1 surface Ft to this desktop and media servers (win built in, ps3 MS and pled work fine). If I uninstall and reinstall the latest drivers the internet works great (20+Mb dl speeds which is the best my IP has) but the lan and media servers no longer connect. If I restart the PC the lan and servers work again but the internet doesn't. It's a vicious cycle of reinstall and restart every time I want to do something.. This is with the onboard Realtek Gb wired lan and a Realtek USB wireless adapter. Sadly, these are the only options I have so I couldn't try anything else. Asrock z77 pro4-m, Intel 3770k, 16gb ddr3 gskill ram, radeon 7870 2gb video, thermaltake 750kW psu, Intel 250gb ssd, 6-3Tb Seagate Santa drives. Windows 8 pro with all latest updates and drivers. Tried both the Asrock lan drivers and the latest from Realteks website. Disabled and enabled ipv6, used ipconfig, tried static IP, did a system restore, tried uninstalling and reinstalling every update individually, everything I can think of.. Any help would be appreciated. [PT: July 2013]
- July 12, 2013 at 10:29 am(335) Zee says:
my laptop switched to mode like brand new laptop. Users disappeared, desktop switched to different mode. It looks like Windows decided for me how to reinstall. [PT: July 2013]
- July 12, 2013 at 1:10 pm(336) Gail says:
Google chrome no longer has the red X box at the top to close it, the minus sign to minimize it, or the box to make it full screen. So it can't be moved or resized. Nice work by Microsoft. Intentional? [PT: July 2013]
- July 12, 2013 at 2:14 pm(337) Tom says:
Downloaded the 18 updates on a Vista desktop. The updates installed and got the message to restart. Rebooted the machine and walked away for a few minutes, returned to it in a boot loop. After an hour or two of aggravation the machine is at the local repair shop. [PT: July 2013]
- July 12, 2013 at 7:19 pm(338) Ann says:
A home-grown ftp utility that I have used for more than 10 years started failing most of the time after this round of patches to my Windows7 64-bit Home Premiium system. Not impressed. [PT: July 2013]
- July 12, 2013 at 8:41 pm(339) Julian says:
Got the most recent updates, everything went fine, but about an hour or so into using the computer afterwards, everything would just freeze; Mouse, keyboard, the whole thing. I've had to do a hard boot and restore to a point before the updates.
This is very concerning seeing as how I'm on my last week at a course and a working computer is needed. [PT: July 2013]
- July 12, 2013 at 9:09 pm(340) Kai says:
Did the Critical Update a few days ago. I've been having spotty internet since then. My Wifi signal doesn't show up as a Wifi Icon, but an Ethernet Icon with an X through it. It still 'works' but…
Plus, when I wanted to do a System Restore today, it said that I had no Restore Points.
I know for a fact that I had Restore Points before that update.
When will this be fixed? [PT: July 2013]
- July 13, 2013 at 4:45 pm(341) Carlos says:
Update made blank my desktop in Windows 7 32 bits
Also deleted all previous restore points ..
WTF? [PT: July 2013]- July 14, 2013 at 3:49 am(342) Susan McKee says:
(328) Kim says: "Did anyone else have the problem of the update disabling their Internet connection? I couldnât get the connection back up until I did a system restore. Help!!"
Just like Kim, NO Internet connection on our Windows XP.
Each time the up dates roll in, I just HOLD MY BREATH….
Will do system restore, and then NOT let them install automatically. But please, tell me, how will I know which of your up dates will be the good ones, and which will be the stinkers?? This is getting hairy. [PT: July 2013]- July 14, 2013 at 5:31 am(343) Jim-1 says:
@ (342) Susan. After the dreadful mess last month, I am waiting a week before I install any Patch Tuesday updates. Hopefully that will give MS time to fix the problems before I download and install them. Then I will download and install only one a day to be sure the computer works OK after each update before I proceed to install the next. That is a lot of added work, but at least it feels like I have some small amount of control over the process. [PT: July 2013]
- July 14, 2013 at 5:55 am(344) Jim-1 says:
@ (341) lorelle. Great story, and this is the perfect place for it. It is an excellent reminder that the "seashells" MS gives us each month can include crabs that are happy to bite us when given the chance. [PT: July 2013]
- July 14, 2013 at 1:54 pm(345) Ron says:
Latest Patches for Windows 7, week of July 9, 2013. There where a total of 18 updates this week. One of witch has obliterated Microsoft Security Essentials. I have even gone to the extreme of wiping my hard drive and reinstalling Windows. When trying to launch MSE I get the following error code: 0x80073b01. I am unable to remove MSE because the files cannot be located. when I try to re-install MSE I get this error code 0x8004FF06I. [PT: July 2013]
- July 14, 2013 at 2:55 pm(346) Mick says:
Hi all, running Xp. Latest patch Tuesday caused chrome to stop working. Did a complete re-install and still crashing. WTF Microsoft, trying to kill of the competition for IE and killing of XP????? Next computer I get wont have microsoft OS thats for sure! [PT: July 2013]
- July 14, 2013 at 3:22 pm(347) Dale Gildemeister says:
Good ole Microsoft managed to FREEZE my computer AGAIN with their stinking updates. Why don't they just build a good working operating system from the beginning and knock off all this update garbage.
So, once again, back to System Restore to get a working computer.
If I didn't have a computer services business I would run Ubuntu and the heck with Microsoft. [PT: July 2013]- July 14, 2013 at 6:56 pm(348) Eric Sorensen says:
The recent bunch of updates completely wiped my hdd. It forced me to restore back to original factory settings, went through that grueling process, only to be caught in a bootloop, I was fortunate to have a second, older hdd on standby, so I switched them. But now my only concern is holding off updating my system. I'm down to only one usable hdd, and Windows will probably wreck this one too.
Quite upset. Quite upset indeed. [PT: July 2013]
- July 14, 2013 at 8:41 pm(349) Steph says:
I updated this morning, everything was running smoothly – webpages loading fast, finding files and applications through file explorer was fast… until I restarted.
Now everything's loading slower, it takes about 2-5minutes to load a website and about 3minutes to find files.
I'm not entirely sure if this is due to the update, but everything was in tip top shape before I agreed to restart my laptop.
Using Windows 7 Home Premium.
I hope this washes over fast! [PT: July 2013]
- July 14, 2013 at 11:10 pm(350) Elizabeth says:
After the July 9th update, my computer is stuck in an endless boot loop. Ran the repair, and though nothing could be fixed, I found out that there were no restore points (though I know there were some), as well as I have a 'bad patch'. Safe Mode doesn't work at all, either. Any suggestions? [PT: July 2013]
- July 15, 2013 at 10:14 am(351) Jeff Lawton says:
Elizabeth (and maybe Steph too), check out my comment #327 about "stuck update", this was observed on Win 7 Professional, message I got at boot was about "reverting changes", in my case the stuck item was for IE10, may not be same for you but if you see "xx of 24539″ message that might be the one, it slowed the heck out of my system, I can't say about restore points but I was getting a lot of "not responding" messages on browser (WHICHEVER I tried to use) and VERY slow boot and shutdown. I resented at one point support was suggesting video driver needed update because I had Intel HD graphics which is internal, no driver in use at all! (The difference may be largely the terms you're using to describe the symptoms.) Then just to rub salt in the wound when I hanged update settings to not automatically apply changes I started seeing message that perhaps I didn't have "genuine Windows". Oh really, it's not buggy enough YET?????? [PT: July 2013]
- July 15, 2013 at 12:16 pm(352) Richasaurus says:
Seems anyone performing updates should create a restore point before doing so, followed by performing one update at a time, that way the particular update ruining your computer can be singled out.
Hell, Windows needs to make that a prerequisite before anything else, prompting the user, "Have you created a restor point yet prior to performing the Updates?" That would be nice.
I feel bad for everyone with issues. I hope they can all be resolved. As for me, I'll wait and see what Microsoft says about they're latest revalations from recent Updates. [PT: July 2013]
- July 15, 2013 at 12:27 pm(353) Stephanie L says:
After the 7/9 updates I started getting the BSOD suddenly during operation. It would reboot and be fine. Then maybe a bit later BSOD and reboot fine.
I am now deleting all the updates from 7/9 after reading this thread. I have done EVERYTHING else, malware, eset scan, checking memory, checking everything and nothing is wrong, except my knowledge it started shortly after the 7/9 batch update.
I hope this will take care of it. I will turn off auto updates and await a correction to the 7/9 updates. This is ridiculous. I'm a court reporter. I cannot have my computer going down in the middle of a deposition or working on a transcript and lose everything I just did, even after saving…that occurred over the weekend while editing a transcript. [PT: July 2013]
- July 15, 2013 at 1:23 pm(354) Joel says:
I (stupidly) had the Windows 8 updates automatically install. My brand new Sony Viao crashed in the January updates because I didn't know it was the updates that caused it. I had to re-format my hard drive. Yesterday after the July updates it crashed again and I did a refresh so my files would not be lost…..and it still didn't work. A call to tech support at Sony informed me the refresh no longer is a refresh like it says it is but basically its the same as a restore and I lost all my files again. My fault for not setting up a system restore point (which now I will) but Microsoft has done more damage to me updating my system than any hacker or virus could do. The tech support told me that they had reformatted 3 computers that day and it is happening everywhere on many platforms….the common thread is Windows 8 after updates. Windows 8 is a piece of crap and I did not have a choice about which system I could get. Tech support adviced me to install updates manually, one at a time but also to check the internet to see if there are issues with the update before installing them……WHO has the time for this. I expected Microsoft to vet this updates before releasing them [PT: July 2013]
- July 15, 2013 at 2:45 pm(355) JoeDirte says:
FYI – the Lync 2013 client CU2 patch breaks the system tray icon presence indicator. This is apparently intended, but will be rolled back with the next Lync client CU.
More info here:
http://social.technet.microsoft.com/Forums/lync/en-US/3f6f9214-52bc-4633-803e-1395957aed8f/lync-2013-system-tray-icon-no-longer-displays-availability-status-after-todays-7913-windows [PT: July 2013]- July 16, 2013 at 4:45 am(356) Karen says:
After the updates of July 11, 2013, both Google Chrome and Internet Explorer crash when I attempt to navigate to a new page. I have uninstalled Google Chrome and reinstalled it, restored my computer to the date before the updates and both programs still crash. For Explorer, the program looks for a solution but cannot find one. Anyone else having this problem and how do I fix it? It is the only computer I can use at work for the Internet. I can still receive emails through Outlook, so I know it isn't my wireless router or the connection. Thank you. [PT: July 2013]
- July 16, 2013 at 11:23 am(357) David says:
Automatic update kicks in, when I restart, monday july 15, 2013.
My laptop is stuck in BSOD update loop.
I see in a log file something like this: update is not allowed to download due to regulation
Error code 0F00 : 133C
Laptop was working fine before this horror show of updates rendered my machine useless. I have a critical project due to deliver in less than two weeks time, and this update disaster certainly does not help.
There is so much data on this machine, programs, setup environment and so on.Restore point reset failed.
Thank you Microsoft. I am so very badly burned.
What can I do to fix this, keep my data, programs, and everything intact? [PT: July 2013]
- July 16, 2013 at 12:11 pm(358) David says:
July 15 2013 restart, auto update, results in blue screen of death loop and update fails, and has rendered my laptop useless. Can get into safe mode, to grab some critical files for project due to deliver in less than two weeks, but am left stranded and sunk. Need the programs, environment that go with all this.
Left a previous comment with details that does seem to be showing up here.
How do I get the update to work? Restore point, fails. [PT: July 2013]- July 16, 2013 at 9:01 pm(359) Melissa says:
After the most recent Windows updates, my computer froze while installing them after restart. When I finally got the computer up and running again (which including restarting multiple times), I was left with a disaster. Multiple files (including programs and drivers) on my computer were damaged, and no system restore or reboot could fix the issue. I tried to fix the problem by re downloading programs, but in all I couldn't restore things back to normal. And even worse, the option to update 18+ files kept getting thrown at me (none of which would install by the way). $120 later, my computer is in the shop.
I have two more PCs running on Windows and I'm terrified that they are going to bite it as well if I install anything.
I'm going to take a wild guess and assume that there is somewhere in the small print, they aren't responsible for damages caused by their crappy unchecked work. Thanks Microsoft. My next computer will be a Mac. [PT: July 2013]
- July 17, 2013 at 12:03 am(360) Jeff Lawton says:
My observation (made on way too small of a sample set to be statistically useful) tells me that single-core machines are accepting these updates way better than the multicore ones (my personal one is just 2-core). If that sample were to be expanded so it was large enough for analysis it might tend to suggest that the multithreaded portions of Windows are perhaps not adequately evaluated to insure that the code as patched in the field is known to be threadsate. I personally cannot claim to be an expert on that portion of software quality assurance, the code that I've spent the most time evaluating HAS to be single-threaded and deterministic for safety reasons so I'm not as aware of all the means available to evaluate these other situations, but I'm quite aware that evaluating complex code arrangements in order to establish that they are threadsafe is a topic of current software research. Unfortunately I'm not even knowledgeable enough of Windows internals to know if there's some simple way to disable all but one core for evaluation purposes, but it might make an interesting experiment. [PT: July 2013]
- July 17, 2013 at 12:55 am(361) Jay says:
with all due respect to microsoft, which is to say, no respect at all, what people need to consider here is that it might be best to go to the local recycling center, ask politely if you can look at their junk computers, pick up an old computer that looks ok, then either recondition it yourself or get someone to assist you to get it in Internet workable condition, then dont do any updates at all, just keep using the old computer without updates. [PT: July 2013]
- July 17, 2013 at 11:11 am(362) Leadroady says:
As an IT specialist, I am concerned that PT July 2013 is going to turn into a disaster. Just suspended automatic updates on all but one of my machines as I have lost functionality in one machine and have witnessed multiple update problems on client's machines. My affected machine is behaving as if it's a non genuine windows – bloody cheek! Other machines that have come to my attention are getting selective update failures, largely related to critical security. Has some clever tike managed to compromise the update stream???? [PT: July 2013]
- July 17, 2013 at 11:23 am(363) Dana says:
What's going on with these recent patches. We are seeing several BSOD with reference_by_pointer on several laptops. I'm not sure which one is the culprit. We are a mix of Toshiba and HP laptops w/ Windows 7 64 bit Intel Core i7 processors. Anyone have any ideas? [PT: July 2013]
- July 17, 2013 at 5:53 pm(364) Nick says:
When my computer updated 7/16/13, I woke up to find my IE not working. Webpages just didn't show any content, just blank screens. It also affected some windows notification popups in the same way. Just blank white boxes popped up that covered the lower right corner of my screen and stayed on top of everything. Tried making sure flash was up to date, no fix. Tried to uninstall the IE 10 (which was installed as part of the updates), so going back to IE9 showed about 50% of the webpage. Only showed colored boxes, and outlines of buttons and the google search bar. Did a restore and fixed everything. Don't know, but seems like something in the other updates conflict with IE. [PT: July 2013]
- July 17, 2013 at 6:10 pm(365) Adrian says:
Thank you for these wonderful comments. I thought I was either A) Going mad B) My computer was up the creek. Now I know it was neither, just Patch Tuesday. I too am experiencing the "Starting Windows" hang and missing restore points. [PT: July 2013]
- July 18, 2013 at 1:35 am(366) Kristina says:
Windows Updates are set to "download but do not install", yet this is the 3rd time this year (January, April, July) it has prompted me to reboot after installing….immediately after I turn the computer on. Good job following local policy, M$! Anyway, all three times, after successfully installing, rebooting, and configuring updates, it fails to reboot after next shutdown. It is freezing up on the "Please wait" screen for hours. I have bypassed the load by rebooting into "Safe Mode with Networking", logging in as an admin, and then choosing "Restart" instead of "Shutdown", which allows the computer to boot up properly in user mode. Thank goodness I don't have to go through this PITA with any of my Linux machines!! [PT: July 2013]
- July 18, 2013 at 8:14 am(367) Nathan says:
Yeah, the new update totally crashed my lap top, it couldn't open Windows at all. I had to do a system restore to before I updated to fix. [PT: July 2013]
- July 18, 2013 at 10:52 am(368) Paula says:
Running XP and never had problems until July 13 updates…now my genuine XP is no longer genuine and it won't let the driver for my ATIXpress graphics card do its job!! tried reinstalling driver, but no joy. Also had issues with system restore not restoring and chrome no longer being on my PC (had to reinstall and Bingo! all my bookmarks were still there).
Microsoft really are losing the plot big time. ANd they wonder why Apple sales are going up… [PT: July 2013]- July 18, 2013 at 11:21 am(369) Mike says:
Security updates of JUNE are responsible for Nvidia nvlddmkm.sys error and similar to AMD users. THEY(Microsoft) must correct. People, especially Win 8 users with no such problem, suddenly got it. Nvidia Kernel Mode Driver has stopped responding and has recovered a very annoying issue especially when browsing!!!! [PT: July 2013]
- July 18, 2013 at 1:38 pm(370) Terry Miller says:
We have gotten several calls from our customers today that parts of our software package don't work all of a sudden. Each and every one of them have been hit by MS updates installed last night. It seems to have the printing capabilities messed up in our case but I think we can expect more of this in the future. [PT: July 2013]
- July 18, 2013 at 6:30 pm(371) Brendan Davis says:
Mine crashed too. I'm having severe reboot problems as well now. [PT: July 2013]
- July 19, 2013 at 4:48 am(372) xXx says:
Mine too. Cannot finish system restore [PT: July 2013]
- July 19, 2013 at 6:44 am(373) Adrien says:
The slowness is NOT a problem with the updates but with the Windows Update service: just disable Windows Update COMPLETELY and all the slowness is gone…. Must be some glitch in that service. You can allways check for and install updates manually now and then: they are not so important as Microsoft and many people suggest/think !! (all those security updates for example don't prevent your computer from getting infected by malware anyway). [PT: July 2013]
- July 19, 2013 at 9:38 am(374) Adrien says:
ADDITION to my previous comment
When I advised to disable Windows Update, I did NOT mean the service itself, but the setting for Windows Update in the Control Panel:
put it to "Never check for updates (not recommended)". You can try to enable it again after a couple of weeks and hope that Microsoft will have fixed that glitch in the meanwhile….. [PT: July 2013]- July 19, 2013 at 12:04 pm(375) wilhelm says:
Computer started acting up this morning (same as other users, slow searches, no browser, incredibly slow reboot), tried a couple of really long reboots, problem remained. Tried a restore, guess what i found – restore point at 5:24 this morning created from the latest windows critical update. Tried running the restore to that point, like other users i could not complete the restore. Tried it in safe mode and restored to a different restore point from last week. Seems ok so far, def turned off the auto update after this fiasco. [PT: July 2013]
- July 19, 2013 at 2:51 pm(376) Mike says:
Uninstalled all Microsoft Updates June and July but problem re-appeared less frequent and little bit different behavior. There were also two Updates one security and one hardware that I never managed to uninstall. Very painful procedure especially for Security Updates(10 minutes each!!!) Last nvlddmkm error I heard 3 beeps, software beeps no bios. It was a sign to check by unplug and plug devices. Found out that it was the HDMI input to my IIyama Prolite E2403 WS. But…..it was caused by software!!! Disabled NVidia High Definition Audio, all 4 of them, connected via DVI to HDMI adapter so that no audio pass through to monitor, removed HDMI cable from graphics card(mV antenna effects), disabled Device Management-System Devices one of the two High Definition Audio Controllers(the one from graphics card) and everything is ok for more than 12 hours. Ok they messed everything up Microsoft and NVidia and possibly ATI with Graphics card AUDIO. THEY MUST GIVE A HARDWARE OPTION TO DISABLE GRAPHICS CARD AUDIO either jumper or card bios. Finally this is the nvlddmkm error for years and they must solve. Graphics processor is also used for HD Audio and system is someway "confused" even if IRQ's do not seem to have problems. [PT: July 2013]
- July 23, 2013 at 3:06 am(377) chele says:
I got same problem with last windows update. I reinstalled my system, and everything work fine until i installed Chrome extension Checker Plus for Gmail. After deleted it, system work fine. This morning i installed checker again,. and 2 seconds after it my system crashed. [PT: July 2013]
- July 24, 2013 at 1:02 am(378) Joshua says:
Hey, i bought a dell latitude 5420 recently and everything worked completely fine until i shut it off last night and it started windows updates… it said i had 126 updates and so i left my laptop and when i came back it was on sleep mode and when i turned it on it seems to have deleted my entire windows 7.. i cant even start windows it just goes straight into startup repair and then restarts, resulting in the same thing. i've tried system restore but it fails.. [PT: July 2013]
- July 24, 2013 at 7:07 pm(379) Flowersinspring says:
Have decided not to upgrade to 8.1 after reading your analysis. Why? 8.0 unspecified "add/remove" listing apparently has lost a part of my offrice10. Request "not to delete" apparently did not work. Have not found proper search to bring back what may have been lost. Microsoft Office10 no longer listed on Charms. Have adapted to 8.0.
How do I recover what may have been lost? [PT: July 2013]- July 25, 2013 at 9:27 am(380) John John says:
Updated this morning my windows 7 and my browser doesn't work,
the network connectivity comes and goes as it feels, had to restart
the pc several times after it crashed. How embarrassing for Microsoft.
I have another 25 PC's in a productive environment, don't think I will
update any other to prevent the same problems. What a MESS!!! [PT: July 2013]- July 27, 2013 at 12:46 pm(381) Ray Widrew says:
Re: (309) Ray says:
I am running Windows 7 on a Dell desktop. I do the updates each month automatic notification and manual selection of updates.For the last two months (June and July), I have received only ONE new update the malicious software removal tool.
Were there others? If yes, why would I only receive the one update? [PT: July 2013]
July 11, 2013 at 11:24 am(310) Tim Fisher says:
@Ray: Seems strange. If you manually check for updates do you get any more? It may be that the checking process is disabled. [PT: July 2013]~~~~
Okay, so how do I determine if the checking process is disabled, and how would I fix that? I did manually check for updates, but there are no more. Thanks for any help you (or anyone else) can provide, Tim. I'm perplexed and concerned, and not real experienced with these things.. [PT: July 2013]
- August 9, 2013 at 1:34 pm(382) Tim Fisher says:
@Ray Widrew: You'd check from Windows Update in Control Panel (this process: http://pcsupport.about.com/od/windows7/a/windows-update-settings-windows-7.htm), making sure that it's not set to "Don't Check at All". Your new comment says you manually check but there's no more, so I'm guessing that isn't the problem, regardless of the setting. Some have reported this working for similar problems: http://support.microsoft.com/mats/windows_update/ [PT: July 2013]
- July 27, 2013 at 2:21 pm(383) Anthony Mannucci says:
Over 40 updates were installed on July 10. My computer is very slow now. I can no longer watch any Youtube videos without significant stuttering. It's basically a useless computer at this point. So much for technology? I am manually uninstalling all the updates (over 40, very slow process) to see if that helps. I've tried re-installing the Flash player and reverting it, but that does not help.
Super frustrating. I've turned off automatic updates. [PT: July 2013]
- July 29, 2013 at 12:30 pm(384) Robert says:
It might have fixed some issues but created a new problem. I cannot now copy from a web page and paste it to Office word 2007. Before I could with no problem ( using IE10 and win 7). so I opened Chrome and no problem with Chrome at all. [PT: July 2013]
- July 30, 2013 at 12:16 pm(385) Anne says:
Since the July 14 (or 15) updates, I am in a never-ending "restart to finish installing updates" mode. Have deleted all those updates, tried system restore points — no joy. A few other websites advise deleting the pending.xml file in the WINSXS folder which supposedly cause the loop. Ha – I don't even have that file. My system is Vista Home Premium x64.
No joy either with SFC or chkdsk /r. Any ideas? [PT: July 2013]
- August 9, 2013 at 10:29 pm(386) jonny says:
i can't install these update the cause my video card to stop working [PT: July 2013]
- August 14, 2013 at 3:25 am(387) CJ Marsicano says:
Twice in Two months, the plates have taken forever to install. Last month for the Juky update it took about an hour and a half. Tonight both my wife and I proceeded to power down our machinss. Hers went rather quick.
Mine has been stuck at 9 of 12 for over an hour and a half – maybe two at this point. We both have HP Pavilions running WIndows 7 Home Premium. What is going on here? I never interrupted a windows update in all my life, and don't want to start now! [PT: August 2013]- August 14, 2013 at 11:13 am(388) Tim Fisher says:
@CJ Marsicano: Totally understandable but you may have to if nothing changes. See this: http://pcsupport.about.com/od/findbysymptom/a/windows-update-frozen.htm [PT: August 2013]
- August 14, 2013 at 6:50 am(389) Stuart F says:
I have updated windows and all updates have installed correctly and in the "windows update window" it says "updates were installed: yesterday @ 13:47″ which is correct, but above this it says "Most recent check for updates: 29/06/2013 @ 16:14, which is obviously incorrect and I keep getting the icon in my taskbar which says "windows can't check for updates" and when I open the updates window, it has the red cross and says "Check for updates for your computer" even though updates installed yesterday.
Can you advise, as this is rather annoying. [PT: August 2013]
- August 14, 2013 at 11:15 am(390) Tim Fisher says:
@Stuart F: Sometimes just a restart will fix this. That's usually what does it when I see this happen. Just restart your computer and then do another manual check. If that doesn't do it, see this: http://support.microsoft.com/mats/windows_update/ [PT: August 2013]
- August 14, 2013 at 11:14 am(391) Andrea says:
I have automatic updates set up which appear to have installed last night. The appearance of windows (7) now looks different. Is this normal? [PT: August 2013]
- August 14, 2013 at 11:18 am(392) Tim Fisher says:
@Andrea: What exactly looks different? [PT: August 2013]
- August 14, 2013 at 3:40 pm(393) Joslin says:
I'm having the same problem as Andrea. I updated Windows 7 and my desktop is completely different. The background image has been changed. A nubmer of my shortcuts are missing. Firefox also acts like this is the first time I've ever used it on this laptop. All of my bookmarks are gone! [PT: August 2013]
- August 14, 2013 at 4:46 pm(394) Paffman says:
I have just had a Windows 7 update (14th August 2013) and after the restart I have lost my profile and settings. When I start Windows up I now get a temporary profile and I can't see how to get my profile back. Can you help please? [PT: August 2013]
- August 14, 2013 at 5:55 pm(395) GoldenWolf says:
I updated my computer early this morning and when I turned it on all the windows are lagging and slow when they appear, and for some reason my computer didn't make a restore point. [PT: August 2013]
- August 14, 2013 at 6:37 pm(396) Dan says:
Installed an update to Vista and same problem – totally changed how Windows looks. Toolbar looks totally different, like a light grey windows toolbar did WAY back in the day, and I'm getting a message notifying me that it failed to connect to the windows service. The only thing that was unusual about my computer usage yesterday was your stupid updates, which took FOREVER to install. Sounds like a lot of people are having this problem – how do I fix this without hours and hours of crap? [PT: August 2013]
- August 14, 2013 at 6:42 pm(397) Angie81 says:
I've just updated my Windows Vista Home laptop, and my desktop has reverted back to the old, square, grey windows and icons. It's like I've been transported back to Windows 98. I restarted my computer, still looks like that. I went in to personalize it but it's only letting me choose from the old windows themes. What happened to my nice see-through windows taskbar and windows?? UGH. [PT: August 2013]
- August 14, 2013 at 8:23 pm(398) DerekR says:
Security Update for Windows 7 for x64-based Systems (KB2859537)
This specific update, killed access to several of the computers at our organization.
A user could log in, but most applications would not execute. We spent the first-half-of-the-day using system restore before the update or uninstall it on the computers that installed it successfully. We are using WIN7 Enterprise edition. My WIN7 home computer installed it without any issues. [PT: August 2013]
- August 14, 2013 at 9:29 pm(399) Margaret says:
The latest updates automatically installed on my two computers this morning, one a laptop running Vista Home Premium 64-bit and the other a desktop running Vista Ultimate 32-bit. Both had problems similar to Dan and Angie81 above.
Plus, when I tried to restart the computers, they would not shut off automatically and had to be shut down manually. Also, my desktop would allow me to log in, but my son, who is not an administrator, logged in to a blank desktop and no pointer.
I tried a system restore on both computers, and ended up having to go through the process twice for each computer, because they would not shut down by themselves the first time, and I had to shut them down manually, interfering with the restore process. I also stopped the automatic updates.
What do you suggest I should do next? [PT: August 2013]
- August 14, 2013 at 9:54 pm(400) garyg says:
This batch of updates caused issues on 2 VistaP pcs: Toshiba laptop and HP desktop; both w/AMD proc. and different antivirus progs.
After the required restart, a Windows Services Failure notice came up and the screen had changed. I suspect the failure was the display drivers and the default Vista drivers were being used. I restarted again and the issues were resolved, but both pcs were very slow. I restarted a 3rd time and all is well.
So 3rd time's the charm, I guess.
I have 1 more VistaP and a few XPPro pcs left, so wish me luck!
I'm curious if an Intel proc pc has similar issues with this update batch. [PT: August 2013]- August 14, 2013 at 10:14 pm(401) DougieB says:
My Windows Vista theme also reverted back to classic. With a quick google search I found that I needed to restart my 'Theme' process. Details found here…
http://answers.microsoft.com/en-us/windows/forum/windows_vista-performance/windows-vista-home-premium-taskbar-changed-to/9f6a09e2-7bc4-4ef6-81aa-96fe4c8a9c15 [PT: August 2013]
- August 15, 2013 at 1:11 am(402) Sierra says:
After these last 8 updates for my Windows XP, my Microsoft Works 9.0 will not save file (processor or spreadsheet). This gets sooooo old. Why buy Windows 8 if each version is worse. My husband's Vista is a nightmare. [PT: August 2013]
- August 15, 2013 at 1:59 am(403) Arthur says:
I'm sorry for posting something that has already been said, but I feel like it needs saying again. This update changed how all my bars look and now they make me want to cry when I look at them (Yes I have a sort of disorder but frankly, that's one of the reasons why I used the bar look I was before, since that did not make me want to cry) I'm at a loss for what to do here since when I go to change the look, I can only pick between classic windows things (inverted colours, and stuff) I'm using Windows Vista if that helps. [PT: August 2013]
- August 15, 2013 at 2:16 am(404) mattzweck says:
i had to manually restart my PC 5 times before it was normal again. with vista updates plus i had to go into my display driver and update that fix the problem i hate windows products. [PT: August 2013]
- August 15, 2013 at 4:14 am(405) Erik Summers says:
My windows 7 64bt just did an update of several patches. They may have been sitting there for a couple days, but no more then 3 or 4.
after the install my system is running really poorly and I'm getting an ERROR window. "The operation could not be competed. Not enough storage is available to process this command"
I've rebooted 3 times and it has happened every time within 15 minutes. This has NEVER happened before. I run Adobe Suite all day every day and have never had an issue.
Anybody else experiencing this? If they don't send a patch for the patch I'll need to back out of those updates. [PT: August 2013]
- August 15, 2013 at 4:41 am(406) peter stanley says:
After installing the patch Tuesday updates I have started getting the "found new hardware" wizard running when I boot the computer up, but it is saying the item without the drivers is unknown and if I run it it just searches forever. I'm running windows XP. As a couple of other posters have said after the 1st update downloaded it asked me to reboot the computer but it hung at the shutting down screen for an hour or so and I had to switch it off manually. [PT: August 2013]
- August 15, 2013 at 5:54 am(407) julie winkless says:
Vista Home Premium here.
I'm only able to get here because I did a System Restore, having restarted in Safe Mode. After we clicked OK on a message "Windows could not connect to the System Event Notification Service service" (who writes these things?) the screen sat for a while with a circling cursor then went black and had to be restarted manually (happened three times).
Our in-house administrator is at work at the moment so I'm holding fire on whether to try the updates again. [PT: August 2013]
- August 15, 2013 at 7:25 am(408) Jo says:
g'day. Man, am I over this stuff!
Like Julie above (406) I too have had a Windows could not connect to the System Event Notification Service service notice since updating last evening. Firefox is not dead – just in a deep deep coma. thank goodness I had safari at hand. It took me 5 minutes to be able to get the cursor to work just to write in here. When I get off here, am uninstalling ALL the blasted updates from yesterday. (My friends who use macs are just grinning at me. So much for earning a living on-line. System idle has been running at 98% all day, Just too busy to let me use my own !@@#$^ computer I guess. Will be back later to see if there are any survivors to this fiasco! [PT: August 2013]
- August 15, 2013 at 12:08 pm(409) Luke says:
I installed the patch and my system failed to work correctly. Windows seemed to revert to a basic version (looked like Windows 95). I couldn't run any programs and had to system restore to before the updates.
However, my PC still wants to update and when I do, I experience the same problems.
Any solutions? [PT: August 2013]
- August 15, 2013 at 12:35 pm(410) Rorie says:
After the most recent update for Windows Vista, the appearance for my windows has taken on a dated, boxy look and feel. Almost similar to the old-school windows look and feel. My options to give my windows a transparent, rounded look are no longer available. Can this be corrected? [PT: August 2013]
- August 15, 2013 at 12:51 pm(411) Judy says:
Having the exact same issues as the last few posters (it also disabled my Norton Internet Security!). Had to do a system restore from safe mode to get my Vista PC back to normal. I'm wondering exactly which of this month's updates may be responsible for this? Have disabled windows update for now, simply to stop it installing the offending update(s) again but would like to continue to update if possible in the future… [PT: August 2013]
- August 15, 2013 at 2:08 pm(412) bell says:
Win 8
I had same problem as previous posters. After update, there is a black screen with grey taskbar, and only restore helped to get it normal.
I have updates enabled, so after a while I got black screen again!! [PT: August 2013]- August 15, 2013 at 2:18 pm(413) Tony says:
I also go the "System Event Notification Service service…" error after installing this round of updates. I did a system restore as a temporary fix. [PT: August 2013]
- August 15, 2013 at 2:43 pm(414) Tony says:
Looks like Microsoft has acknowledged that this round of updates is turning out to be a disaster. I haven't been able to find any fixes yet for the System Event Service problem yet though. http://www.infoworld.com/t/microsoft-windows/microsoft-botches-six-windows-patches-in-latest-automatic-update-224988 [PT: August 2013]
- August 15, 2013 at 3:05 pm(415) cjacobs001 says:
working for an ISP we are getting outlook 'can't send' issues from customer using an alias, after the updates/patches . anyone else ? any fix other than restore? thanX [PT: August 2013]
- August 15, 2013 at 4:25 pm(416) Anna says:
I'm in the same boat as everyone else re: appearance. The system crashed on the initial download too so at first I thought it loaded in safe mode! UGH. Next time I'm buying a MAC. I'm sick of this. [PT: August 2013]
- August 15, 2013 at 4:45 pm(417) Anna says:
Eureka! Someone from another site posted to say that you need to reboot again to fix the screen problem!! Hope this helps. Wouldn't it be nice if Microsoft bothered to let us know… [PT: August 2013]
- August 15, 2013 at 7:45 pm(418) Sachin Badiani says:
Poster 398 above, a big thank you. I had the problem with that very update and have now uninstalled it and my windows 7 pro x64 machine is working perfectly now. I was scared…
Just for your info: I had a 0xc000005 error when loading up apps on start up. I did a google and found this page and found your post and uninstalled just that update.
Thank you, but I wonder why the security patch did not work.
And I will free up some space and switch on system restore too. [PT: August 2013]
- August 15, 2013 at 8:45 pm(419) Graham says:
RE: 415 Anna – rebooting seems to work and the screen returns back to normal! Thank you [PT: August 2013]
- August 15, 2013 at 9:03 pm(420) Biiii says:
Its also my problem.. I updated the windows yesterday before i leave.. When i opened it again, my windows totally changed appearance like you guys said.. I restarted it and now it is not even starting.. I tried other solutions and also did system restore but it failed.. What should i do now? [PT: August 2013]
- August 15, 2013 at 9:20 pm(421) Biiii says:
I lso tried restrting in safe mode but i kept on bringing me to where i was when i open my laptop.. Please help me.. [PT: August 2013]
- August 15, 2013 at 11:02 pm(422) angrydude says:
I will seriously consider switching to mac. Thx Microsoft for the terrible updates which constantly crash my browser. [PT: August 2013]
- August 16, 2013 at 12:55 am(423) Kathy says:
I have Vista. I did the updates last night when I went to bed, just turned on my computer and I am having the same issues as everyone else….gray boxy look to my screen, unable to connect to a windows service, and Windows could not connect to the System Event Notification Service service ….I have rebooted and it does not restart so I have to do a "hard" restart….is there a patch coming out to fix the patch? [PT: August 2013]
- August 16, 2013 at 4:04 am(424) David says:
This latest batch of Windows 7 updates were a disaster, lost wired internet connection. wasted morning tracking it down to my desktop alone, and not the router, wiring, or the old laptops running vista and 7.
Had to do a restore, and still some compatibility problems after re-installing updates. Definitely getting macbook. [PT: August 2013]- August 16, 2013 at 4:14 am(425) awender says:
***PROBLEM with newest WINDOWS 7 UPDATES!***
Windows 7 x64 – one of the updates causes a meltdown of the OS. OS starts but none of the applications are starting (No IE, Chrome, notepad etc.) All of them display "application cannot be started" + some memory error. System restore fails even in Safe Mode!
The problem happens in the following constellation:
- x64 OSI was able to reproduce the problem on a different machine at my friend's site. [PT: August 2013]
- August 16, 2013 at 8:50 am(426) daniel olson says:
automatic update disables programs. Windows7 pro 64 bit OS. IE and Chrome both failed to initiate dispalying an error message. I didnt try other applications, but from the sound of it nothing would have worked. Did a system restore to 8/13 and all was fine. last night windows again installed the update, creating the same issue, and i had to repeat the process. Turning off all automatic updates. [PT: August 2013]
- August 16, 2013 at 10:24 am(427) Darbabe says:
Running Windows 7 Home Premium upgrade on Toshiba Netbook with ram upgrade to 2G and Readyboost increase 8G. Had issues with IE 10 so rolled back to IE 9. Experienced problems with faulty MS updates. Unistalled & "hid" KB2532531 and KB2840149 included in Apr 2013 updates. Also did same with KB2859537 in Aug 2013 update. Ended BSODs. So far so good… [PT: August 2013]
- August 16, 2013 at 1:26 pm(428) nyheen says:
hey guys i had the same problem also just now. i was try using the check disk to fix repairs and it seems like it working for me so far. [PT: August 2013]
- August 16, 2013 at 2:22 pm(429) Nate says:
Nothing on this issue yet? Windows 7 Home with 64bit.
Installed automatically on 8/16 at 2:03 a.m. and when I went to get try to open any programs today nothing would open and sometimes I would get "Windows Explorer has stropped working". Screw you MICROSOFT. [PT: August 2013]- August 16, 2013 at 3:23 pm(430) JS says:
Screen lock activates after 30 seconds of inactivity since update was installed. Tried turning every screen lock and power saving setting off to no avail. Looks like it is only a problem running on battery as only noticed it today after running on power for the last 3 days. [PT: August 2013]
- August 16, 2013 at 4:46 pm(431) Roy says:
I've had nothing but aggrevation ever since I downloaded the latest updates. Tues Aug13 When I shutdown for the night the updates loaded, when I restarted the next day, I ended up with the Blue Screen of Death. and that files were being dumped for safety. I tried the restart and I ended up with the same thing. One of the suggestions is about drivers, but in the warning it didn't mention anything to do with them.
Long story short. When I go on in safemode and use System Restore to Restore to the day before updates, then I can access my computer normally. When I shut down and the updates go back on, then I'm back to the 'Blue Screen'. Last night after I once again did restore, I ended up with the boxy look with the grey toolbar. I was able to do everything as usual. When I turned it on today, my toolbar was back to black and page looked normal. (Last night I downloaded SpyWareBlaster and did only a basic search and clean up, I thought this might have solved the problem. Since things were going well I decided to try a full scan but within a couple minutes it went to blue screen again. Back to another restore. What a pain! [PT: August 2013]- August 16, 2013 at 5:19 pm(432) Cal says:
If anyone can help me I'd be hugely grateful! Unfortunately computers are not a strong point with me.
I updated in good faith but now when it boots up all I get is a standard-style screensaver-looking page and the message "The User Profile Service failed the logon – User profile cannot be loaded" … and it just loops from there, bringing me back to this screen.
I can't get in and don't know a way round this.
The bad news for me is that I'm due to go on holiday in a few days and all the flight and apartment address details are in the computer. Worse still, I opted ages ago to get all my emails to (Outlook or Windows Messenger or whatever it is) on this computer and didn't set it up so that I could access them remotely. Lesson learned!
Oh dear.
Thanks in advance folks [PT: August 2013]
- August 16, 2013 at 6:24 pm(433) jonastiger says:
Since the last updates I have this issue:
a black window appears every 2 minutes with a message window with title "16 Bit MsDos SubSystem" and saying:
The NTVDM CPU has encountered an illegal instruction
Cs:11e6 IP:0208 OP: 63 61 22 2073
Choose 'close' to terminate the application"
The file111623~1.EXE is just an example because it's different in each message.
I am very upset with this because I never had any troubles with updates.
Does anyone has a solution to that? [PT: August 2013]- August 16, 2013 at 6:27 pm(434) Anne says:
I know nothing about computers, apart from how to turn one on and off and this update has really annoyed me.
I have horrible grey brick like flat boxes on the right of my start symbol at the bottom of the screen, it's slowed my computer down and shortcuts keep appearing on my desktop that weren't there before. The sleep/restart/shutdown and programs menu has totally changed. I am doing a system restore every day to get rid of it all, as each time I turn my computer off, the thing updates again the next time i turn it on.Explaining a 'fix' to me is as good as trying to teach a newborn baby how to juggle whilst walking a tightrope.
I am absolutely FUMING.
Thank you very much microsoft for mucking my computer up. [PT: August 2013]- August 16, 2013 at 8:28 pm(435) Mark D says:
I had the same problem with the BSOD after the recent updates. I have 2 almost identical PCs the only difference in hardware is that one has a triple core AMD X64 and the other a quad core. Both have multiple installations of Win 7 and Vista. The quad core also has 32 bit Win 7 and that's the one which has the blue screen problem.
So after 2 days of various restores, removal of any connected devices the BSOD kept coming back so I decided to go back to basics and work through the existing software. I removed everything that had been installed in the last month, no joy. Then I started to disable various services and there it was Avast. It seems that the updates have given Avast a dose of the trots and a would be conspiracy theorist would construe it is a Microsoft bomb, Either way it is a major mistake by Microsoft, After all I have never had any issues with Avast until this week.
So for now I have uninstalled Avast and cleaned out the folder with their utility. I will download a new copy of the free version and install it. So watch this space. If the BSOD comes back then I think that there will be a bit of an issue between MS and Avast [PT: August 2013]
- August 17, 2013 at 4:25 am(436) Cal says:
re: Cal (432)… and to Anne (434)
I too am not good at his stuff but I looked at some of the suggestions that people had made (and that didn't mean a thing to me) about booting up in Safe Mode, doing a system restore to and (at least temporarily) turning off the Windows updates, and then did some further searches with these key words. I've learned a bit for sure.
I don't think I'd explain it best but I did find the instructions I found to be quite straightforward, and at least I now have the system back to how it was a few days ago… which, in the circumstances, is a relief.
Go for it! I know it's not the long-term answer and it's nowhere near the brilliant technical stuff that people are discussing but it at least got me back on. Good luck.
C. [PT: August 2013]
- August 17, 2013 at 6:56 am(437) Judy says:
Re: Cal (436) yes, it's amazing what you can manage to do yourself when needs must even if, like me, your computer maintenance knowledge is pretty rudimentary! I was happy to be able to get my system back up and running by going into safe mode, doing a system restore and temporarily disabling windows update. But it still leaves me with the dilemma as to whether I should try the updates again or leave them permanently disabled and if so, presumably open to all the threats that the updates are supposed to protect against! Very frustrating! If only I knew which particular update was the culprit for the System Event service problem I experienced, I could install all the others and leave that one uninstalled. [PT: August 2013]
- August 17, 2013 at 12:59 pm(438) Judy says:
For posters (like me) with weird Vista appearance issues and messages about the System Event Notification service not working (whatever that is!), I came across these two forum posts just now: http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update/windows-updates-have-messed-up-the-appearance-of/850b1a3b-e87a-4e9d-9017-812b4a5a1283?page=1
and http://forums.computeractive.co.uk/showthread.php?p=1407592
Two people have installed the updates one by one and are saying that it is KB2849470 that seems to be responsible for this particular issue… [PT: August 2013]
- August 17, 2013 at 6:15 pm(439) George says:
Since this tuesday update my new laptop (win isnt the same anymore, the system is so slow, 100% disc use, any help out there? should i restore it? [PT: August 2013]
- August 17, 2013 at 11:05 pm(440) R Martin says:
Here is a good one for you.
I am running Window 7 Home Premium 64bit on a Gateway DX4850 computer. I have a Dual boot setup with Ubuntu 12.10 and ubuntu controls the boot loader (I get to choose which one to startup with).
On August 17th, 2013, microsoft downloaded and installed about 11 updates..after which I shut off my computer. On restart, it started to apply these updates then restarted on it own. This second restart gave me ONLY the Gateway Logo and a menu choice DEL for setup F12 for boot menu. Neither one works, my USB keyboard wont operate and its stuck at that point. I cannot even try to do a system repair with my Repair boot CDs. I cannot do anything at all.The system simply will no longer boot up after microsofts stupid updates screwed something up. I am currently trying to re-instal Ubuntu hoping it will fix the boot loader file, but its hanging up during install too.
Please understand one thing…I cannot access any aspect of my computer, so I cant inform you of system setups or configs other than what tI have stated above.
Any ideas on just what microsoft did? My system was running perfectly before this. [PT: August 2013]
- August 18, 2013 at 7:08 am(441) Judy says:
In reply to my own post (437) I just wanted to say that for people (like myself) who have been confronted with a grey, boxy taskbar on Vista, along with messages about the System Event Notification service not working after installing these August updates, I have come across several posts where people have installed the updates one by one and found that update KB2849470 appears to be to be responsible for this particular issue. I have just reinstalled all of the updates bar this one, and am happy to report that my computer is working fine (well, so far anyway!). I have now 'hidden' update KB2849470 in windows updates for now until I decide whether to try and install it again at some point… [PT: August 2013]
- August 18, 2013 at 10:04 am(442) Mark D says:
Update on (435) regarding on my Avast reinstall. Everything is OK and ticketyboo. It seems that there was a conflict with 1 or more of the updates and Avast. So I installed the last batch of updates including all the ones that have been highlighted as the villains of the peace without Avast installed and no issues whatsoever. I also did a couple of reboots to check before installing Avast again and rebooted a few times to make sure that the issue was no longer in place,
It could be that machines with 3rd party antivirus software are having this issue and the security updates and malicious removal tools are corrupting the antivirus software.
No there is a danger. The code used go past the antivirus software and effectively attacked and crashed the PC. All it will take is some bright spark to use this section of code and build a virus around it.
So Microsoft, it appears that this is one giant shot in the under carriage that only Dick Cheney could match or George W with a subbllimininainianalmanalmal message of attack [PT: August 2013]
- August 18, 2013 at 12:31 pm(443) Alexandre says:
(425) awender
I've got the same problem here, but I've noticed only 32 bit applications won't run. I have MS Office 64 bit and CorelDRAW 64 bit running OK, but none of the 32 bit installed application are working after the last week upgrades here in my Windows 7 Ultimate 64 bit. Native programs from Windows (64 bit probably) are working ok. [PT: August 2013]
- August 19, 2013 at 4:26 am(444) Chris says:
I shut my computer down after downloading the recent updates like 2 nights ago and when I turned it back on this morning morning, half of my fans have been acting like they aren't getting enough power from my power supply (1200 watt supply, unlikely to be the issue) and my 2x Nvidia gtx 560 video cards running in sli are no longer displaying on my monitor regardless of which pci slots I plug them in to on the motherboard or which port I plug the monitor into on each card. it is not the cable, I have tested it on other computers in my house. [PT: August 2013]
- August 19, 2013 at 4:28 am(445) Chris says:
continued from my post: I forgot to include that I use windows 7 64 bit [PT: August 2013]
- August 19, 2013 at 6:42 am(446) Oreo says:
I don't know if anyone can assist, but my laptop has recently been very, very slow with the internet when it comes to watching videos uploaded by friends on facebook, or viewing pictures. The videos stream very badly, and the pictures load extremely slowly. Because of this I decided to restore the laptop to factory settings. Initially everything seamed to be much better, but a couple of days later, and the slow speeds returned. I am now wondering if it is anything to do with the recent batch of Microsoft Updates, which just reinstalled again after my factory reset. Anyone suffering similar issues? I have a 1 year old Acer Aspire 5733Z running Windows 7 64bit on Intel Pentium P6200, 4GB DDR [PT: August 2013]
- August 19, 2013 at 11:51 am(447) Kenny says:
In reply to (440) Judy's post I have had the same trouble with my Vista laptop. Finaly after several times using a good restore point I did not install update KB 2849470 and after installing the other 10 updates my system is running normally. I hope it stays that way. Thanks for the info on this update [PT: August 2013]
- August 19, 2013 at 1:04 pm(448) Bradley says:
this has killed 5 windows installations in 2 days. created an image backup. Time to try again [PT: August 2013]
- August 19, 2013 at 3:07 pm(449) Judy says:
to (446) Kenny – glad it worked for you too! [PT: August 2013]
- August 19, 2013 at 3:39 pm(450) BobGee says:
windows 8 update causes a wireless problem.
I used the system restore to go back before the update.
Th wireless now works again.
Is this a bug in the upgrade, or can other settings be used to switch on the wireless receiver? [PT: August 2013]- August 19, 2013 at 8:39 pm(451) Gene Schmidt says:
This last batch of updates suck. I have 4 computers working at home and they are all negatively affected and I an the Sr Analyst at my work and we have all kinds of unexplained issues.
I am guessing this latest round of upgrades are responsible for all the extra hours I am putting in. Since I a salary it makes me wish I were hourly or had some kind of recourse for bad code.
Bill will not lose any personal time or money from this [PT: August 2013]
- August 20, 2013 at 6:20 am(452) jon says:
As with other users I have come back from holiday on 15/8/2013 updated windows for my Win 7 machine and now can only use the thing in safe mode. tried to re-instal, no help there. So did a system reset to get it working … up until the updates loaded again … truly this is desperate. My question is are the up dates necessary to enable your Avast to continue to protect your system or is it that we need Ms updates to enable all other aspects of the machine to work ?? [PT: August 2013]
- August 20, 2013 at 12:07 pm(453) Melinda says:
I had the same update last week. On Friday morning my bf went to turn the computer on and it would not load. Would get to safe mode but would not open windows at all. Gives error message related to update saying one or more file may have been corrupted. Really pissed off!!! [PT: August 2013]
- August 21, 2013 at 11:52 am(454) McBenpercy says:
My brother`s HP G42-240BR intel Core i3-350M, 2GB RAM, 500GB HDD , was updating and this not the first time for updating, but this time it takes very along time to complete the update and after the whole process, the update formatted the whole system and turn it to new as if he just bought the laptop, he has to follow the process of powering a new system up. All the document and the family data on the system were completely formatted. I never see this kind of problem before. without using anything or CD to format a system, the laptop just formatted, i have check the system recovery and there nothing i can do again to recover all the documents, pictures, longtime works data saved on the laptop and other important stuff.
is it possible to recover the documents and how can we go about it?
hope to read from anybody who is willing to help.
thanks [PT: August 2013]- August 21, 2013 at 12:01 pm(455) Rex says:
I had the update last week, and it crashed the computer (hang on restart) Recovered, but now iexplorer and all other browsers are now unstable, especially with flash running. [PT: August 2013]
- August 21, 2013 at 12:50 pm(456) Amanda says:
This patch caused BSOD for me as well on Win7 Dell Netbook. I never have time to mess with PC issues, so when it BSOD'd on me, I just went to another computer to finish what I was doing (I have 3). When I finally had an entire day to mess with it (I choose to only "fix" computer issues when I have a whole day of free time because it makes me very nervous and have anxiety attacks)
Did a lot of scans and downloaded something from Microsoft to give me an idea of the issue and something to do with my network card kept coming up. I have Win7 on one other computer and Vista on another, all patches went through fine. I updated my network card, to the specific driver listed on Dell website, I got all kinds of warnings from Windows when trying it, but threw caution to the wind and did it anyway.
On restart, there were no BSOD's and it has been fine every since. It seems a lot of folks are having issues with the patch and their internet cards, I wonder if one of the patches aren't compatible with some of the drivers out there for the network cards? [PT: August 2013]
- August 21, 2013 at 1:49 pm(457) Matt says:
To echo what several earlier posters said, restarting a second time (after the initial restart after update) cleared up most or all of the issues that I encountered. The main issue I was having was that Windows seemed to have lost nearly all the settings and files in my profile (My Documents was empty, none of my desktop or start menu shortcuts were available). Restarting restored it to normal.
This is running Windows 7 Home Premium with Boot Camp on a MacBook Pro OS 10.6. [PT: August 2013]
- August 22, 2013 at 10:59 pm(458) Mark says:
This update is garbage, in fact I turned all off updates off going forward– does GD Microsoft test anything!!!! After the update no internet connectivity, so did a system restore and that fixed it and I'm done. Done with updates from MSoft, this is the 3rd time within the last year or so of updates screw something else up. So, they fix one security hole and then another comes up— I mean really, it's a waste of time and my energy. [PT: August 2013]
- August 23, 2013 at 2:17 pm(459) Becca says:
My laptop installed Windows 7 updates on 21st August 2013 however when I tried to turn it back on afterwards I just had a black screen however the laptop was on as I could hear the fan and the power button and wifi button were lit.
I tried several times to restart it but still only got the black screen. After a couple of days of messing about with it I have discovered that I can get onto my laptop if I do the following:
- Turn the laptop on using battery only, leave it on for about 5 minutes even though it still just has the black screen and fan going
- Hold the power button for a couple of seconds to power it off
- Remove battery
- Plug it into the chargerAnd that seems to let me get onto Windows and use the laptop as normal. I've tried just plugging it in with just the charger without doing the above but that doesn't work.
Once I'm logged on I can put the battery back in and run it off of that so it's not a problem with the battery. I have tried this about 4 times and it works every time so I'm guessing it can't be a hardware issue as I am able to use my laptop.
I have tried system restore on the past 4 restore points and none of them work, it restarts fine but then comes up with an error message saying it has not been able to successfully restore.
Can anyone please help in resolving this problem? Do I just uninstall all the Windows updates that it did or will this make things worse? [PT: August 2013]
- August 23, 2013 at 5:45 pm(460) future mac user says:
PATCH? More like it wiped everything off my HP laptop.. documents, favorites, everything on the desktop. It's more of a reset button, now I have to try to find the restore function on this crappy new version of windows. [PT: August 2013]
- August 23, 2013 at 11:07 pm(461) no audio = disappoint says:
I have this error with my audio. It say "no speakers or headphones are plugged in."
I'm pretty sure it has something to do with Windows 7 updates from August 22-23.
Any info or help would be greatly appreciated. [PT: August 2013]
- August 24, 2013 at 8:17 am(462) Patrick says:
My PC started freezing up — everything just stopped. I had to force a shut down. I restarted in Safe Mode, rolled back to the restore point prior to this update being installed, and had no more freezing issues. I shut the PC off and Windows Update ran again. I started the computer this morning and it froze after about 2 minutes. I manually powered the PC off. Restarted in Safe Mode. Rolled back to previous restore point. Turned Automatic Updates off. I've been on the PC for over an hour and have had no more freeze issues. [PT: August 2013]
- August 24, 2013 at 6:11 pm(463) Christopher says:
Had some automatic updates a couple of weeks ago. Seemed to be several updates that required me to restart several times.
Ever since then my Windows Theme keeps changing to Classic and constantly get an error telling my something stopped working and had to be closed. Doesn't tell me what the problem is but just gives me the notice, at random times, even though I do not notice any program that "stopped" working. Had to be something with the updates. This is very strange and has never happened before. [PT: August 2013]- August 26, 2013 at 4:37 pm(464) Steve B says:
I have Vista..I stopped updating Windows almost from when I got my laptop which was supplied with Vista in 2008. Updates ultimately screw up the system, they shouldn't of course, and MS refuse to admit EVER that it's their doing. So in the absence of another OS; don't update…d/l Avast and Malwarebytes for security (and Ad aware) and away you go. CCleaner to tidy up the registry.. [PT: August 2013]
- August 29, 2013 at 4:06 am(465) Mike says:
I built my own PC. It is a gaming rig, AMD FX based 5.0 GHz liquid-cooled and everything. I have been using win 7 64 bit since it was new, and have had problems keeping it on my machine with all the upgrades. It seems like every time I change something, I need to tell windows that I'm not a fraud, put the disk in again, and go through a format and reinstall again.
All that aside, windows 7 64 has been the best operating system I've ever had. I come from vista 32 and XP, ME, 98, 95 all of them. This new "update" concept has me frustrated. Didn't you do it right the first time?
The newest batch of updates has made my PC not start. Startup repair can't fix it, it doesn't care if I put windows DVD in, it can't "automatically fix" itself, and won't let me mess with it. All my music, family pictures, bills, contacts, everything is in there, as well as Flight Simulator X.
MS ought to keep themselves interested in our loyalty by making a great product, and leave it at that. Quit screwing with it. It worked fine right off the DVD. Your security issues are your problem. I bought the disc. If I break that, then it's my problem. Leave my PC alone, or maybe someone should suggest Google make their own OS. Maybe we use Linux, or even worse, switch to a Mac.
I am in AIRCRAFT MAINTENANCE. That is a complex environment catering to a complex product. Windows doesn't have to be that complex. [PT: August 2013]
- August 29, 2013 at 4:43 pm(466) Val says:
I have Windows 7 on both computers and this latest update ruined my ability to connect to the internet, despite it not being a local problem. FInally got on by restoring a back point. Is there any fix? [PT: August 2013]
- August 30, 2013 at 3:50 pm(467) Susanna says:
I am about to install updates.
@Mike and Val, would you be able to tell me which one of the updates messed up your computer?Early on in the year, I too had problems with an update. Blue screen of Death, was my companion for a few days.
Never really figured out which one of the updates had caused the problem, since I had to do the system restore.Ever since that time, I am a tad leery of updating.
In any case, I would very much appreciate it, if I could by-pass the update that seems to cause trouble this time. [PT: August 2013]
- August 31, 2013 at 2:56 am(468) Darke says:
Hello everybody, I am reading this section for half of year now and I am amazed to see so many problems that the automatic updates caused to your system.
In this period of time I must say that I also updated my windows 7 ultimate, but did a manual update, I never let it do it by himself, as I see that it comes up with a dozen of updates for services or program modules that they are not installed on my machine.
So far, the only "important" problems I have had with these updates was in april or may (don't remember well) when windows was closing some communication ports for internet when it came up from sleep. At that time the sleep function was no good at all because I had to restart it in order to work again.In June I updated my machine and seems like the problem was solved. Since that update I did not check for the updates again and it worked fine since then. Because of some hardware problem I had to reinstall windows on august 23 and with shaking hands I updated again just to be sure that I have the latest security updates on it. Luckily for me, I have no problems at all.
Hope I didn't bored you with my post, but in conclusion I want to give you an advice: dont't let the automatic updates turned on, this is the main problem source, some updates are not for your configuration and mess it up; the best way is to manually check for updates and install them one by one as need it.
Don't trust MS, they don't really care about your machine! [PT: August 2013]
- September 2, 2013 at 12:34 am(469) Beshires1 says:
The latest windows on my vista ultimate 32 caused random PC shut off . So Bad I did a clean install upgrade to ultimate 64. Every thing was fine until the last more recent update which I noticed contained security updates and net framework 4. Then the perfectly clean install started the random shutdown. I could only use my PC in safe mode. I did a restore to a point before net framework 4 was installed. This allowed me to start and work in windows normally….Some… The new install had also enables the screen savers and a time to shut down windows after inactivity. I shut off automatic updates and set the PC to never run screensaver and never sleep and never turn off. This seems to have given me back my PC as it hasn't shut off randomly all day.
Also I've noticet that my pc activity light would be flashing like mad and sometimes go solid for long periods of time. When I open task manager to check on the cause and clicked the performance tab the activity would be between 60 and 90 percent but suddenly goes to 2 to 6 percent activity when the performance tab opens. Come on Man whats up with that? I have 4 gigs of ram and microsoft uses 3.5 gigs and leaves me 500 Megs to use my PC thats BS. [PT: August 2013]- September 2, 2013 at 2:45 pm(470) Darke says:
@Beshires1, the shutdown you talk about is just a setting, as you said so, but no need to acuse MS for it, although is more a sleep setting, not a properly shutdown of the PC.
Second problem, that "light" is the HDD activity light, does not have to do with RAM usage, you say that in performance window it stays between 60 – 90% and drops to 2%, well that is the CPU usage, not RAM, so your statement that windows uses 3.5 GB of RAM is deeply wrong.
To see the real activity of your HDD take a look in task manager at I/O Reads and I/O Writes and see what causes that activity light to stay up, I know that windows is buggy, but believe me, not in that way.
As a windows user, you know that there you can sort the processes in order to see what is that process that eats up all your resources, in this case todays word is: investigate! [PT: August 2013]
- September 3, 2013 at 5:48 pm(471) Roland says:
Hi there,
So I let my laptop do a windows update. And guess what, after turning it back on, each time I reach windows and want to start doing something it freezes. No buttons work after that. Did diagnoses and it passed everything, therefore it must have been that stupid update!?!I guess only thing left is to restore to a previous point and find a way I can complain to Microsoft.
Just wondering if anyone else came across this problem? [PT: August 2013]
- September 4, 2013 at 12:35 am(472) ganesh babu says:
i cant install kas 2013 for my new sony vaio win 8 i7 , during installation its shows the OS not support, kindly leave a replay to fix the problem !!!! [PT: August 2013]
- September 5, 2013 at 7:19 pm(473) saundra says:
I had to do a system restore. All of my audio programs shut down completely. [PT: August 2013]
- September 6, 2013 at 10:50 am(474) Deano says:
Friends of ours just purchased 2 Acer Chrome books for their daughter and son with Windows 8 on both computers. A couple of days ago the MS "crap patch" update on 08/29 prevented them from connecting to the internet. Despite calling MS support, who charged them 150 bucks to fix the connection, which ultimately failed. They came to me for help – pissed about the rip -off MS solution and hour of wasted time on the phone. Since I didn't want to go "blog surfing" to figure out which of the MS patches were bad. I restored both machines back to 08/15 and downloaded Google Gold. What's the moral of the story – do yourself a favor and dump IE 9\10 – and get a browser that is solid ( Google,Firefox,Safari ) etc Stop using IE. [PT: August 2013]
- September 6, 2013 at 5:56 pm(475) Darke says:
@Roland – the problem may be the framework update, it happend before to other users in previous updates, it is almost the most common cause for windows to freeze. I am not sure, but you may check it out.
@ganesh – you better search for an answer from kaspersky forum or the developer itself, the supporting problem is theyrs.
@saundra – for the audio problem the most common issue is that the nvidia audio drivers does not go hand in hand with the windows updates, there is a dll file (or more) that is causing the problem
@Deano – you are right, IE sucks [PT: August 2013]
- September 10, 2013 at 11:41 am(476) Tim Fisher says:
@Darke: Thanks for all of your help! I appreciate it. [PT: August 2013]
- September 11, 2013 at 9:55 am(477) Red says:
September hosed a bunch of network printers on Server 2012 Remote Desktop Server until I manually rebooted the server. [PT: September 2013]
- September 11, 2013 at 12:09 pm(478) BrianW says:
Today, 9/11/13, after auto updates my wife's computer would no longer open word files using office 2000 with 2007 compatibility. Had to rollback the system to get back all the word files. Turned off automatic updates. [PT: September 2013]
- September 11, 2013 at 12:24 pm(479) Col says:
I thought Microsoft had got over the problems that would happen at every update a few years ago but it seems not.
Both windows 8 and windows 7 computers had a problem with security, Bitdefender on one and Norton on the other. Fortunately a reboot cured it. [PT: September 2013]- September 11, 2013 at 4:10 pm(480) Darke says:
@Tim – no problem Tim, glad to help, just hope that your blog's readers are happy also to receive any kind of opinion or a specific answer to any kind of problem regarding the updates.
In name of all your readers, thank you for this piece of internet where we can speak the goods and the bads of MS :p [PT: September 2013]
- September 11, 2013 at 4:56 pm(481) Darke says:
@BrianW – the problem is that Office 2000 is not supported anymore by MS so they do not make any checking with this version before releasing these updates, althought the compatibility suite should be the bridge between these 2. As MS taughts us that we should not take anything for granted, this is the case too.
In order to make the long story short, if you still want to make a windows update but to exclude this issues with office, make a manual check for updates and do not install KB2760588 and KB2760823.
After my research, these two are responsible for your problem.
Hope it will be useful for you. [PT: September 2013]
- September 11, 2013 at 5:44 pm(482) KimBJ says:
When I purchased this PC it came with Microsoft starter and there wasn't a need to purchase the full version and it is no longer there … will I need to roll back my PC? If so, do you have any recommendations on what to not install when it requests to update? Thanks [PT: September 2013]
- September 11, 2013 at 10:23 pm(483) Patrick Jones says:
I cannot even start my pc in safe mode and whenever I try to restore to and earlier date it fails every time. I am having to access the internet via my laptop. However, all my important files are on my desktop pc and without access to safe mode I am terrified I am going to lose months of work. [PT: September 2013]
- September 12, 2013 at 8:25 am(484) Logan says:
My computer auto updated for the September 2013 patch… now my Microsoft Office 2010 says I don't own it. It came with the machine. I checked the original box for my PC and on the PC itself the only Product Key says Invalid (it could be a general windows operating system key). Doing a system restore fails, saying because of antivirus.
What's up with wanting money for something that was already paid for? [PT: September 2013]- September 12, 2013 at 9:58 am(485) frogcooke says:
Apparently the windows update wiped out all settings and bookmarks etc for everything!!! Went to system restore to my last back up on the 8th. And now windows doesnt want to start, getting bsod. Tried the start up repair and it says it cant fix this problem automatically… Uggg. [PT: September 2013]
- September 12, 2013 at 10:20 am(486) TheLandman23 says:
Just installed and rebooted this Tuesday's (9/10/2013) updates and they have apparently hosed Outlook 2003 on XPpro. After trying to start in both normal and Safe mode it crashes. Any suggestions? Any similar problems with this update? [PT: September 2013]
- September 12, 2013 at 10:34 am(487) Wiley (Oregon, USA) says:
I received and performed 14 patches on 3 systems without a problem. All of the patched machines have similar setups, but they are not identical. The patches were applied to Windows 7 Starter (EeePC), Professional and Home Premium installations. The Home Premium is x64. Other than that the update took a notably longer time to complete, and an unusual pre-post patch, the entire package completed on each machine very smoothly. From the number of posts about problems that people have endured, I am surprised that my experience went so well. [PT: September 2013]
- September 12, 2013 at 10:46 am(488) Why? says:
I just finished the regular update and now I can't open any Microsoft Office files and receive the error "this program is unable to because of missing or corrupt files". What happened? And more importantly, what can we do to fix it? [PT: September 2013]
- September 12, 2013 at 10:49 am(489) GeezRX says:
Installed Sept. patches on two separate XPpro machines and KB2760411,KB2760583 and KB2760588 are coming up again and again as needing to be installed after showing they installed correctly. [PT: September 2013]
- September 12, 2013 at 12:55 pm(490) Mark says:
Just had to rollback (restore point) the september 10, 2013 update as the computer was blue screening on the way up. Got it booted to safe mode (not even sure how, after MANY attempts) and removed the update. Booted after that. [PT: September 2013]
- September 12, 2013 at 1:43 pm(491) Bawa says:
Having same problem as poster above. Installed all of the same 3 updates and getting yellow shield to install again. Went directly to MS Update Website and reinstalled from there. All went fine and MS said all 3 installs successful. I went to history of MS updates on my Windows XP SP3 and it shows all 3 ARE installed on my system. Now can't get rid of Yellow Shield. So I let it auto install AGAIN. All shows Done. Then few seconds later Yellow Shield Pops up again with same.
I rebooted but Yellow Shield still coming up.
MS needs to add something that eliminates Update Shield after all installed. I will ignore it for now. [PT: September 2013]- September 12, 2013 at 1:43 pm(492) Heather says:
Mine updated 13 of them–and now has not wanted to stop updating and installing another 3-4 four times now. I have shut it down twice to see if that would fix it, but alas, it wants to update the same updates again. I am stuck in a loop of updating. [PT: September 2013]
- September 12, 2013 at 2:02 pm(493) Roger says:
I just installed three patches 2760411, 2810048, and 2760588. At the end of the installation I didn't get the message that I would have to re-start my computer for the changes to take effect. Then about two minutes later, I get the notification to download the same patches that I thought I just installed. After three more attempts it is still telling me that I need to download these patches. ?????? [PT: September 2013]
- September 12, 2013 at 2:16 pm(494) Sue says:
I just keep looping, also: download, install, then it shows the same download again. Now what???
- September 12, 2013 at 3:03 pm(495) Darke says:
Hello all, since my yesterday last visit I see that a lot of trouble here with the updates
@KimBJ – please datail your problem
@Why? – this is a problem that appears in Office 2010, I don't know the version you have, but for this matter it is a MS developed programme that states that could resolve th problem. So MS is aware that the program has issues. I must say that I used that program to make my office to work (I was just testing 2010), but is did not do the job, and the error was still there, google it, try it and maybe you have more luck with it.
@Logan – my advice is to get in touch with MS support team and tell them about your problem, they have the possibility to reactivate your licence if it is a valid one. Good luck!
@Bawa – I don't remember well but I think you can hide that notification about your updates so that the shield will not appear anymore with that message. I use windows 7 and it has this setting, but please do a little search on your control panel.
Here is a link from MS support: http://support.microsoft.com/kb/307729/enNow to all of you, the Office problem is big, by big I mean that there are a lot of KB's that are in this updates for the suite and enumerating each one is too much and pointless because each one of you has different OS and Office version, so I can't really point to what KB could be the one broken, but I draw a conclusion from each post you wrote, that the common tree for these updates is bad, so my advice is to NOT update the Office suite. [PT: September 2013]
- September 13, 2013 at 12:17 pm(496) Tim Fisher says:
@Darke: Sorry about some of your comments not coming up at first. WordPress's spam filter is really good, but not perfect. [PT: September 2013]
- September 12, 2013 at 3:06 pm(497) Donovan says:
I Just installed the September 11th 2013 updates, and now I have a problem opening my MS PowerPoint files. I have Office 2007, but when I try to open the PPT files I get an error stating that I do not have a valid copy of office 2010 needed to open the PPT files. This is correct I do not have Office 2010 installed I am using 2007 which I paid for. Is Microsoft aware of this issue, and are they making a fix available? [PT: September 2013]
- September 12, 2013 at 3:21 pm(498) S Jacobs says:
I use Vista Ultimate on a Dell desktop. I updated the latest Microsoft updates yesterday, Sept 10th & 11th again there were a few, and all updated successfully as the update page says they did. No, I get an automated notice that I need to install three of the same updates I successfully installed yesterday? Why so, is this a Microsoft error? The updates are:
Security Update for Microsoft Office 2007 suites (KB2760411)
Download size: 7.7 MB
You may need to restart your computer for this update to take effect.
Update type: Important
A security vulnerability exists in Microsoft Office 2007 suites that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability.
More information:
http://support.microsoft.com/kb/2760411Help and Support:
http://support.microsoft.com/?LN=en-usSecurity Update for Microsoft Office 2007 suites (KB2760588)
Download size: 7.5 MB
You may need to restart your computer for this update to take effect.
Update type: Important
A security vulnerability exists in Microsoft Office 2007 suites that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability.
More information:
http://support.microsoft.com/kb/2760588Help and Support:
http://support.microsoft.com/?LN=en-usSecurity Update for Microsoft Office Excel 2007 (KB2760583)
Download size: 8.6 MB
You may need to restart your computer for this update to take effect.
Update type: Important
A security vulnerability exists in Microsoft Office Excel 2007 that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability.
More information:
http://support.microsoft.com/kb/2760583Help and Support:
http://support.microsoft.com/?LN=en-us [PT: September 2013]- September 12, 2013 at 4:21 pm(499) Greg says:
Did the update and keep getting "update successful" screen and they show up in the update history log with the same update IDs. However they keep showing up as needed updates over and over. I have done a reboot etc and can't seam to make the computer understand the updates are already there… Windows Vista on a Dell desktop. Any idea how what is going on. [PT: September 2013]
- September 12, 2013 at 4:41 pm(500) Mark says:
After getting my windows 7 PC running again (restore point after September 2013 updates) the darn thing downloaded and installed them automatically (my fault – I hadn't shut that off). Right back to where I started – I had to restore from the restore point again.
I was getting a stop 0x7B, and on the safe mode startup, it was dying in atipcie64.sys. [PT: September 2013]
- September 12, 2013 at 4:45 pm(501) JohnnyDigital says:
@Donovan – Just had the same issue here (with Access files also). This latest update (partially) installed Office 2010 in addition to my (purchased) Office 2007.
Solution: Uninstall Office 2010. Files open correctly now. [PT: September 2013]
- September 12, 2013 at 5:51 pm(502) Karl says:
Yep BSOD on 2 PC's for me
it kept asking me to install 4 of them over and over
I had to do a system restore and hide themnot good M$!!!!! [PT: September 2013]
- September 12, 2013 at 8:48 pm(503) Darke says:
@Mark – that is why I always say that is better to do a manual update, not an automatic update, probably you had a file that it was changed on your video board drivers folder. 0X7B is a boot device error and if you are telling that the atipcie64.sys was crashing, you gave yourself the answer of your problems. Hope there are no more problems anymore [PT: September 2013]
- September 12, 2013 at 9:29 pm(504) jjayd says:
Like many, after the updates I am unable to restore from any restore point. Currently using an image. FUBAR…loads of stuff will be missing. [PT: September 2013]
- September 12, 2013 at 10:27 pm(505) Jan Smith says:
Office 2007 no longer work on my Windows Vista after the 9/12/13 patches. Any suggestions would be appreciated. Otherwise it will be a complete new install of these programs. I have never had a problem with an update before. What was Microsoft thinking? And obviously I'm not the only one with major issues regarding this update! [PT: September 2013]
- September 12, 2013 at 11:48 pm(506) DIEGO says:
KB2760588I dont see them in the computer I don't why they are not loading any idea. Thanks [PT: September 2013]
- September 13, 2013 at 12:16 am(507) Darke says:
@Jan smith and DIEGO – as I said in my post 481, please do not update the Office suite, any kind of update of it. The common tree is broken, as you can see in that post, I mentioned that KB2760588 has issues, apparently is not the only one!
Please take this friendly advice! [PT: September 2013]
- September 13, 2013 at 12:21 am(508) Ari Latvala says:
When reading the "More information" KBs for these problematic MS Office patches, they all say currently:
Known issues with this security update
You may be repeatedly offered this update even though it is already installed. Microsoft is researching this problem and will post more information in this article when the information becomes available. [PT: September 2013]
- September 13, 2013 at 3:23 am(509) P.Moyers says:
After this latest round of 'updates' the ones 2 weeks ago that really made a mess and then another today I am going to look at Apple computers and tablets. The amount of time I have spent just in the last 2 weeks troubleshooting their mess, is ridiculous and I am sick and tired of it.
There is no excuse anymore Microsoft – you release junk and then patch as you go. Isn't it time you got the process right and released a durable, complete system. I guess they finally realized a lot of us wouldn't use their updates and now they are being force fed to us. Disgusting. [PT: September 2013]- September 13, 2013 at 3:40 am(510) syncro says:
kb2853952 gets stuck configuring windows. had to reboot in safe mode and do a system restore. tried it three times all three times it failed guess I'll hide that one. [PT: September 2013]
- September 13, 2013 at 4:43 am(511) JAPK says:
After installing updates, it takes much longer on starting windows screen. Is this normal? [PT: September 2013]
- September 13, 2013 at 12:22 pm(512) Tim Fisher says:
@JAPK: The first boot after the updates, yes, that's completely normal. Much of the "work" Windows is doing to update files isn't done until the next startup. If you're seeing really slow startup times after that, however, it's not so normal. Reboot a few times to make sure the problem is really there and not just a fluke. [PT: September 2013]
- September 13, 2013 at 6:11 am(513) K. N. Acquah says:
In July 2013 a nice of mine bought me Aspire V5-122P from Germany which was in a package. When reaching the airport,the package was destroyed by the security personnel at the airport and I cannot trace the 25 character alpha-numeric code printed inside the package. In view of this I cannot access the microsoft 13 as I am to quoth the code. [PT: September 2013]
- September 13, 2013 at 8:56 am(514) Mark says:
@Darke – After doing the system restore twice now, it's clear the MS update is causing some kind of issue with that driver.
FWIW – I've upgraded the video driver after doing the rollback. Hopefully applying the patches now will yield something better than a BSOD. :-/ [PT: September 2013]
- September 13, 2013 at 10:02 am(515) Glenn says:
3 Updates to Office 2007 have downloaded everytime I power off, that is 10 times since Tuesday Simply put, WTF!!!
- September 13, 2013 at 10:31 am(516) Greg Brewsaugh says:
After update, boots OK, but Gadgets fail to load.
Really, MS? [PT: September 2013]
- September 13, 2013 at 11:26 am(517) Marybeth says:
Sometime yesterday afternoon/early evening all of my Microsoft Office files were corrupted. I have Windows 7 but still use Office XP because I am comfortable with it.
When I open Windows Explorer all the icons are missing on my Microsoft office docs, spreadsheets, etc. My Adobe docs appear to be fine.
I can no longer click on a Microsoft office file in Windows Explorer and have it open in the correct program. My Word files now open in Notepad. If I right click on a file and choose "Open With" Word then the files open but when I re-save they go back to Notepad files.
Last night when the problem started happening the Microsoft Office icons next to each of my files went from the "W" icon for Word to an empty Orange-colored rectangle and are now an opaque-colored rectangle.
Does anyone know if restoring the computer back a couple days might fix all of this? Did this happen to anyone else? I never had anything like this happen before in my years of allowing Microsoft to automatically update. [PT: September 2013]
- September 13, 2013 at 11:31 am(518) Marybeth says:
I am also having the same problem as in comment 506. Two of those patches listed keep trying to install. I have unchecked them now. I was somehow hoping that all these updates last night were going to correct my corruption problem – but from comments I have read here it seems like the updates are possibly the cause of my problem. [PT: September 2013]
- September 13, 2013 at 11:47 am(519) N.M. says:
Marybeth, I have the same issue. I use Office starter 2010 for the most part, and suddenly this morning after the update, I can't click on a file and have it open properly. Now it will recommend I purchase Microsoft Office. I can still open the original program though and then open the file through that.
I am also having an issue with temporary files appearing on my desktop and not going away. I have not seen anyone else mention this yet, and I have no idea how to fix it. I feel like just putting this computer down now and using my boyfriend's Macbook pro. [PT: September 2013]
- September 13, 2013 at 12:13 pm(520) Ortho_Fan says:
I use Office Starter too, and had the same problem.
What happened was the file types–doc, docx, xls, xlsx, etc. were all reset to open with the (paid for) version of Microsoft Office.
You have to Re-Associate each file type to open with Office Starter.
Here's the fix.
Right click a doc or docx or Excel file
Scroll down and left-click OPEN WITH
Right click "choose default program…"
Click on the Microsoft Office Client Virtulization box
Click the OK button.The file SHOULD now be set to open with Office Starter.
Ortho_Fan [PT: September 2013]- September 13, 2013 at 12:24 pm(521) Marybeth says:
Ortho-Fan: THANK YOU…you have just made my week!!!!
If we ever meet – I owe you a beer:)
And it was only necessary to make the re-association once for each file type and then all files with the same association changed automatically. Though you do have to make a separate re-association for DOC, DOCX, etc. files. [PT: September 2013]
- September 13, 2013 at 12:41 pm(522) Mike says:
My Windows 8 laptop installed critical update issue by MS. After I rebooted the system, my additional monitors resolution got changed. it is Samsung SyncMaster 2443BWT. When I reverted the update the monitor worked fine. Any idea what else I could configure to set the monitor to higher resolution. it is set as max 1280X1040 instead of 1920X1040. Than you in advance for help [PT: September 2013]
- September 13, 2013 at 12:51 pm(523) Tim Fisher says:
@Mike: I recommend that you revert the update, follow my advice here: http://pcsupport.about.com/od/system-security/a/prevent-windows-update-problems.htm, and then apply the updates. See if anything changes. If not, there are some other things we can try. [PT: September 2013]
- September 13, 2013 at 12:56 pm(524) Ortho_Fan says:
Hi Marybeth:
I'm glad that worked.
There's one other issue that may surface for some–but not all–users depending on the operating system version and security software installed. (For instance, I have Windows 7, SP1 and use Microsoft Security Essentials for my virus protector and the standard default Windows firewall, and Windows Live Mail for my POP reader.)
After I did the re-association, I discovered that any of the doc or docx or Excel files that I had RECEIVED via email would not open. (PDF files were not impacted.) Instead, I saw a security warning pop-up message telling me:
"These files can't be opened. Your Internet security settings prevented one or more files from being opened…"
There was a help menu jump on the message, but when I clicked on it, it provided me with instructions about allowing my browser to view certain websites that may be blocked–no help whatsoever!
I spent the next hour online Googling a fix and finally came up with a simple solution.
Right click the file that won't open.
Scroll down and click on Properties.
In the screen that appears, you'll see a button at the bottom that says "Unblock." Click on that.
Click the Apply button.The file should now open.
Ortho_Fan [PT: September 2013]- September 13, 2013 at 2:25 pm(525) Paul says:
Sept. update.
I've updated both a 64 bit and my 32 bit laptop with these patches, but the update icon remains and tells me I need to update critical items. After I'm done, it says there are more updates. So I update again. I now have about 6 updates of the same files installed.
I'm in some kind of loop with no hope of getting out of it…MS should send a patch to get me out of this loop…I'm not the geek who has time to fix these things.
BAD MS, BAD MS! [PT: September 2013]- September 13, 2013 at 2:39 pm(526) Scott K says:
Anybody else seeing any issues after the latest updates with machines on AD hanging before the Ctrl-Alt-Del to login screen comes up? I'm still looking to find a solution to this.
Pulling the network cable of course gets it to the login screen instantly. [PT: September 2013]
- September 13, 2013 at 3:17 pm(527) Ortho_Fan says:
Hi Paul:
This sort of thing has happened many times before. There's a recent post about this on one of the Microsoft forums:
Your best bet, if the updates have been installed successfully, is to hide them, according to the instructions provided in the link:
"…go to Control Panel / Windows Update / Select Updates to Install
Then unselect (clear the tick box) THEN right click on the line and select "Hide Update"
You have to do this line by line – if you do a multiple selection you do not get the prompt to hide update. "
Eventually, Microsoft will fix this, and they'll stop sending you the updates, and they will be automatically cleared from your "hide" list.
Ortho_Fan [PT: September 2013]- September 13, 2013 at 4:02 pm(528) Manuel says:
Update freezes my Win7 on Startup. Not always, but it's the only thing that's changed in my rig (Toshiba A505-S6030). It has never crashed like this before and it all started after the update. I'm posting from one of my trusty Linux partitions now. [PT: September 2013]
- September 13, 2013 at 4:22 pm(529) Bbourdon says:
I've got a few problems now. Windows 7, 3 month old machine.
A: When Windows boots, no wireless networks appear to be available for connection. Actually, they don't appear at all. When I disable and then enable my wireless adapter, the networks all appear and I connect normally.
B: A few times over the last few days, my power button does nothing when pressed. To start the machine, I must open the case and press the start button on the mainboard. This happened for the first time a few days ago when there was some sort of power outage when I was at work…I don't know exactly what kind it was, but none of the surge protectors in my apartment were tripped, so I'm guessing it was just a momentary loss of power and that it isn't related to the problem. I'm looking to see if it is a BIOS issue right now, because I have no other ideas other than Windows Update. [PT: September 2013]
- September 13, 2013 at 6:08 pm(530) Philip Cataldo says:
I downloaded the Sept '13 updates and three updates that loaded successfully. Then 3 of the updates came up again as having to be downloaded. So I did it again and got a successful indication in the update history. then later the same day the icon showed up again in my task bar and the same three updates needed to be downloaded. So far I have downloaded them all 4 times. And each time I get a success signal but then the icon comes back again.
Security Update for Microsoft Office 2007 suites (KB2760588)
Security Update for Microsoft Office Excel 2007 (KB2760583)
Security Update for Microsoft Office 2007 suites (KB2760411)
I have no idea if these have been downloaded successfully or not or how to stop getting the update notice. [PT: September 2013]
- September 13, 2013 at 10:43 pm(531) katie says:
I allowed an update last night and now all of my word files cannot be opened without purchasing a full version of word. I've been using starter word for last 2 years and now I can't access my own files . I have word starter still on my computer but when I save and close; try to reopen it won't allow! What can I do to fix this issue? Any suggestions?? [PT: September 2013]
- September 13, 2013 at 11:59 pm(532) Ortho_Fan says:
Hi Katie:
See post 520, above.
OF [PT: September 2013]
- September 14, 2013 at 1:27 am(533) Darke says:
I see that Ortho really got into this and gives solutions to everybody, good job Ortho!
@Bbourdon – The problem with your button is easily to check, you can change the power and reset buttons pins between them on your mobo so you can check if it is a problem with it, or you can jump start directly on your mobo so you can check it is a problem with those pins or the circuit after them.
I see you got an ASUS mobo so you can easily find the pins I am talking about. Good luck and let us know about it! [PT: September 2013]
- September 14, 2013 at 11:44 am(534) Tim Fisher says:
@Darke, @Ortho-Fan (and everyone else): Those of you having patches-install-over-and-over-again issues, Microsoft has reissued the patches that were doing this and you should be able to install them one last time and the problem will go away. Be sure to keep reporting anything else you see. We're still waiting on the Office 2013 non-security patch to be reissued to fix a much bigger problem with that one. Most of you probably don't have Office 2013 but thought I'd mention it regardless. [PT: September 2013]
- September 14, 2013 at 9:34 am(535) Ken says:
Tuesday 9-12 Updates to windows 7 caused printer driver to fail.
Printer driver for Epson LQ-2090. Uninstalled the tuesday updates and was able to print again. [PT: September 2013]- September 14, 2013 at 12:38 pm(536) Ortho_Fan says:
Hi Tim:
There was one other issue that surfaced immediately after the patches were installed.
As I noted above, I use "Windows Live Mail" for my POP account.
One of the things I do, after receiving patches, is to send myself a test message, normally with an attachment, to my own email account, to make sure there are no issues.
For whatever reason, I found, Windows Live Mail was blocking the attached (doc) file I sent myself. I did another test, sending myself an excel file and a jpeg (image) file, the same thing happened.
Then, a client sent me a message with an attached PDF file. That too was blocked.
I then called up my web-based email page (same account) and found that ALL of the attachments made it through okay. Apparently, they were only being blocked by Windows Live Mail.
After doing some online searches, I found that the easiest way to prevent this from happening is to adjust Window Live Mail's Junk mail filter by doing the following:
On the Window's Live Mail "Home" tab, click the tiny "down arrow" under the "Junk" icon and click on "Safety Options"
In the new box that appears, click on the Security tab.
If there is a check in the box next to "Do not allow attachments to be saved or opened that could potentially be a virus," click it to remove the check, and then click the apply button.
In theory, this puts your PC at greater risk, but most users are smart enough, today, not to download or open an attachment when they don't know who the sender is. (It's also a good idea to do a virus scan of anything you've received from the internet or via email prior to opening it.)
Ortho_Fan [PT: September 2013]
- September 17, 2013 at 1:28 pm(537) Tim Fisher says:
@Ortho_Fan: Thanks for that. Looks like one of the updates overrode the existing settings. This happens a lot and I wish they'd stop doing it. [PT: September 2013]
- September 14, 2013 at 2:01 pm(538) Les says:
After installing updates I couldn't get into my desktop. I got a black screen with the message "setting up personalized settings for windows desktop update". My operating system is Windows 7 Home Premium 64 bit. I ended up restoring to prior to the update by:
Restarting, pressing F4 during reboot and then F8 to boot in Safety Mode.
Restore from here.How can I install these updates without this problem occuring? I'm not sure which part of the update is causing the problem. [PT: September 2013]
- September 14, 2013 at 2:18 pm(539) Marybeth says:
Hello again to Ortho_Fan:
Thank you also for posts 524 and 527. I have not had the issue in 524 (at least not that I have noticed yet) but 527 is definitely an issue on my other computer.
Computers do need people:) [PT: September 2013]
- September 14, 2013 at 2:42 pm(540) tc says:
windows 7 update 12/13th september has taken my computer back to factory settings it had when new. i.e no docs, pics no anti virus etc. all gone like it was brand new. i have had to uninstall these latest updates just to get my computer back to its pre-update state. it has also happened to a friend who has a different laptop to myself. whats going on??? i understand these are important updates/patches etc but to have them means i lose everything on my computer. any advice? [PT: September 2013]
- September 14, 2013 at 4:56 pm(541) Bob says:
Since the 12/13 September update I started having FPS issues in games as well as other applications but it is not as noticable.
It went down from 60 to 20-30 and lower even the exact same graphic settings, therefore the issue is not the computer itself.
It also seems that the application do eat up more of my CPU and memory ( I can't tell with certainty because I did not keep notes on that earlier) Most notable would be the ~20% CPU and 600MB memory usage of Google Chrome (which also runs slower).On a side note have Windows Vista Home Edition 32-bit. [PT: September 2013]
- September 14, 2013 at 6:03 pm(542) Darke says:
@Bob – don't get mad at me for telling you this, but from my point of view Vista is not a good build OS, it has issues itself and the updates sometimes do worse. That is not an excuse for MS to trash it with the updates but this is a problem.
My question is, do you have an ATI video card? It seems like there is a problem with the updates with ATI cards, a user post it above that it has issues with it and I have a friend that has some problems too. Is just a guess, but you may try to update or reinstall the last driver. My friend reinstalled it and the problems were gone. Maybe it was just lucky, but try it. This is the best advice right now, I will look into it later.
For the problem with Chrome, I am using it and as all Chrome users know, it is a RAM monster eating from some releases back in time till now. Right now I have this page and 2 youtoube pages and uses ~ 450 to 500 MB, when it loads with no open pages at all it has ~ 300 to 350 MB. I have the minimalist extensions installed, so I know that they also have their own share of memory, but no to great. At work I use both Chrome and Mozilla, but Chrome eats more and by comparing with this one home, there is no difference in memory usage, notice that at work it has no extensions installed.
For the CPU usage is odd, because it uses too much, now it depends in what conditions you saw that. If I play a youtube video mine it uses 7 to 20%. So the conditions of testing this problem can vary. Try to test the time opening, try to test memoy usage with no extensions opened (incognito mode, but be sure that the extension are not checked to open in this mode too, check the settings), in this conditions also check the CPU usage.I know that this is not a solution I gave you, but give us a feedback and at least we can tell you if it is a problem or the conditions are normal and you just noticed it, I keep in mind that you did not track this before, so …
Regards [PT: September 2013]
- September 14, 2013 at 6:45 pm(543) Dale says:
Well once again, Microsoft has managed to put out updates which FREEZE my computer. I know what you say Tim, but this is the second time with Windows 8 that the updates have FROZEN my computer.
So once again, have restored the computer back to a day before the updates were installed and all is well! Later on the updates will probably install okay just as they did the last time. Sure makes you wonder what they do at Microsoft, doesn't it?? [PT: September 2013]
- September 14, 2013 at 10:56 pm(544) Ranjan says:
After September windows update photos in the external drives are getting corrupted showing black lines and random colors. At first while previewing everything is ok but after sometime photos start getting corrupted and also getting a lot of BSOD and crashes.
- September 15, 2013 at 5:18 am(545) GP says:
Thank you to Mark! I have Vista Home Edition and also had Avast installed. After Windows update of August my computer (which has always ran great without problems) would not load past the Welcome screen. It would then restart and give the BSOD. After reading your post about Avast, I uninstalled it while in safe mode via Revo. Rebooted, and voila! All is well. Thank you again for sharing, saved me a whole lotta time and trouble! Although I did go and buy a laptop, but now my son will have a computer to use. [PT: September 2013]
- September 15, 2013 at 5:58 am(546) Darke says:
@Mark D and GP – I never read this post's and now that you mentioned you got my attention, the problem with the updates and Avast I encountered myself on a XP machine. The trouble was caused by Avast indeed, but all it can be managed by just a setting. I know that you have Vista, but XP and Vista are 90% the same. So I guess you can reinstall Avast.
GP you didn't mentioned in your post if you installed any other antivirus program, if not, you better will. It is not safe without it! [PT: September 2013]- September 15, 2013 at 9:08 am(547) Alexander says:
Hello there, the latest updates seem to have removed my basic, free version of word, excel etc from my windows 7 ultimate netbook. I believe it was running this simple package as part of the 'ultimate' system. Now I have no access to my previously saved word files and it is pushing for a software purchase.
What do I do from here?Thanks,
Alex [PT: September 2013]- September 15, 2013 at 11:18 am(548) Ortho_Fan says:
Hi Alexander:
If you were using Office Starter, it's still there, but the office programs were reset by the update to open with the "paid for" versions of MS Office.
See post # 520, above, which explains how to fix this.
@Tim Fisher: This seems to be an issue for all Office Starter users. I'm wondering if it might be a good idea to add this to your "Patch Tuesday Problems" list, above.
OF [PT: September 2013]
- September 17, 2013 at 1:36 pm(549) Tim Fisher says:
@Ortho_Fan: I'll get it added to this piece: http://pcsupport.about.com/od/system-security/a/fix-problems-caused-by-windows-updates.htm as well as some other things I'm seeing. [PT: September 2013]
- September 15, 2013 at 12:58 pm(550) Jonathan S says:
Automatically updated my windows 8 laptop. Now it freezes constantly – no consistency either – just randomly happens. Never experienced this before. Any help gratefully received. [PT: September 2013]
- September 15, 2013 at 4:26 pm(551) Bob says:
Yes I do have an ATI Radeon HD graphics card and have my drivers on the latest update. I did also re-install my latest update by using a Driver Sweeper and re-applying it, unfortunately it hasn't helped, unless I did it wrong. [PT: September 2013]
- September 16, 2013 at 3:26 pm(552) cwseamans says:
I have a Dell Inspiron laptop running Windows 7 that I have had for about 15 months. It was working fine and then all of a sudden, it shut down and I am receiving the following message "Boot critical file d:\windows\system32\drivers\ntfs.sys is corrupt. Error code=0×2. Do you know if this could be an update or patch error? Am at a total loss. Thanks! [PT: September 2013]
- September 17, 2013 at 1:43 pm(553) Tim Fisher says:
@cwseamans: It's possible it's an update issue, but it probably isn't. I'd troubleshoot it as one would if seeing that message at any time. In this case, I suggest a Startup Repair, is easy to get going after booting from your Windows 7 install or repair disc. Here's a tutorial: http://pcsupport.about.com/od/toolsofthetrade/ss/windows-7-startup-repair.htm [PT: September 2013]
- September 17, 2013 at 7:35 am(554) Baard says:
@Scott, post 526:
Yeah, we're having the same problem on a few of our machines.
Of nearly 2000 updates machines, only a handful are presenting the problem. The computers are mainly two-three year old Dells and this years HPs.
I'm testing one right now, and uninstalling 2870699 reduced the Please wait down from an eternity to some five-six minutes.
Will continue to uninstall 2872339, 2776315 and 2868116, one by one, in that order, to see the there's any improvement.
Will report findings back here. [PT: September 2013]- September 17, 2013 at 9:57 am(555) Baard says:
Uninstalled several different KB's to no avail, the problem still persisted.
Had a look in the logs and found hints of FEP being the culprit, it seemed to time out waiting for updates.
Uninstalled FEP and Hey presto, back to normal startup times!
Installed all the KBs that had previously been uninstalled, did an update check (against our WSUS) and restarted, still normal startup time.Installed FEP and updated definitions, back to slow startup time. [PT: September 2013]
- September 17, 2013 at 4:28 pm(556) Robert H. says:
Ran updates before I saw how many people had problems with them. When my pc started up I got a bsod with an error of STOP:c000021a. PC rebooted and then went into startup repair. It said it fixed problems and then restarted same problem. This time I pressed F8 as it was booting and went into boot up in Safe Mode with Networking. As it was loading system hung at Windows\System32\drivers\classpnp.sys. System rebooted on it's own. Again I pressed F8 and this time did a system restore. To before the update. Rebooted the computer again it would not boot and started to reboot. I pressed F8 again and then did last know good configuration. I was able to boot but now my nic shows up in Device Manager with a warning icon on it. When I click on the nic the Device status reads "This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)". I have tried to manually update the driver but then it says that Windows has detected that it is the most current driver.
I uninstalled the drivers for the nic and then reinstalled them manually. Same problem. I installed a different nic and again same problem. I happen to have a wireless nic installed which allows me to get to the internet but I need the wired nic so that I can get into my work network.
Any help would be appreciated and sorry for the long post but I wanted all the steps I have taken known. I have been fighting this since Thursday with very little progress. [PT: September 2013]
- September 18, 2013 at 2:07 pm(557) Tim Fisher says:
@Robert H: I know it wouldn't have anything to do with the updates per se, but check BIOS and make sure the wired network interface is enabled (assuming this is a motherboard-integrated NIC). Aside from that, you might do a <a href="http://pcsupport.about.com/od/toolsofthetrade/ht/sfc-scannow.htm">sfc /scannow</a>. [PT: September 2013]
- September 17, 2013 at 6:59 pm(558) Gus says:
After system reboot post updates I now can't even log into my comp. it tells me
"The User Profile Service service failed to login.
User profile cannot be loaded"
The previous update left me with an annoying program constantly working somewhere in the background. Now this!!Any suggestions I'm not too tech savvy. [PT: September 2013]
- September 18, 2013 at 2:09 pm(559) Tim Fisher says:
@Gus: A System Restore would be a good idea at this point. You can do that from outside of Windows so long as you're using Windows 8, 7, or Vista and you have some sort of bootable install or recovery media for it. [PT: September 2013]
- September 18, 2013 at 3:26 am(560) Iain says:
Same. It seems the User Profiles have been corrupted or lost. Reboot and login on an administrator account. Error message continues. [PT: September 2013]
- September 18, 2013 at 10:28 pm(561) Alexis Hernandez says:
After patch tuesday, all my programs have been freezing when I try to type. Is anyone having the same issue. I uninstalled the updates that kept repeating but my programs still freeze when i try to type…. [PT: September 2013]
- September 18, 2013 at 10:46 pm(562) Paul Nunya says:
Patch Tuesday killed my printer driver. Tried everything to correct the issue. Fresh install – install in safe mode – Microsoft fix tools etc. Spent two days messing with it. HP printer not working with HP computer. Wife's computer – which did not get updated still works with printer but my system – no such luck. Just so frustrated with these updates wreaking havoc with my system. [PT: September 2013]
- September 19, 2013 at 2:47 am(563) Marcus says:
THANK YOU Ortho_Fan!!!!!! [PT: September 2013]
- September 19, 2013 at 8:37 am(564) Terry says:
I been restored my laptop for 5 times today!
And once I install my stuff back and reboot, my laptop can't even connect to wifi, my antivirus stop itself and I can't even on it back. And it keep pop out " failed to detect coxedant audio ….something "What I install was (chrome, Microsoft security essentials, Microsoft office 2010. )
Is there any one having the same issues ?
Inspiron 15r special edition (7520) [PT: September 2013]
- September 19, 2013 at 1:59 pm(565) Baard says:
@Scott K (post 526):
I've found a solution:
It was the service <i>Bluetooth Device</i> Monitor that caused the delay in startup.
Somehow this and one of the FEP signatures were in disagreement.
After updating the Bluetooth driver, all is well again. At least apparently…
Our driver was for the <i>Intel Centrino Wireless Bluetooth 3.0 + High Speed Adapter</i>. [PT: September 2013]- September 19, 2013 at 6:17 pm(566) OldGifford says:
After installing the latest XP upgrades there were no icons or task bar and ctrl alt del did not bring up task manager. I had to hard reset the PC and go into safe mode to restore XP to an earlier time to get my user account working again. All sorts of problems, even tried an ASR. I downloaded some of the updates and the same thing happened again. I tried installing updates a couple at a time, same thing. I then uninstalled Online Armor and downloaded and installed all the updates without a problem. I installed Online Armor from a fresh download and once again no icons or task bar so another reset and safe mode to uninstall Online Armor. Been at it all day and it's just coming up to midnight in the UK so don't know if any other programmes on the PC are affected. [PT: September 2013]
- September 19, 2013 at 10:23 pm(567) Christine B says:
I'm livid. Running a homebuilt quad core i7 on an ASUS board, Win 7 Pro x64 with a RAID 0 data drive and separate physical SATA C: and D: drives plus an external SATA for archiving. Running beautifully for two years. It's a video editing machine so no Internet, antivirus, email, games or anything else to slow it down. Only Internet use is for Win 7 updates.
Applied latest patches last night during power down. walked away trusting all would be well like all Win patched had been for that machine. Now I can't even boot into Safe Mode or use a restore point because THE C: DRIVE CONTENTS COMPLETELY GONE and a DOS window says C: is "System Reserved." Windows is showing up on X:\ (which was never there before; my drives only went up to G:). Can't boot from the Win 7 DVD.
It appears the drive assignments have all been messed with and I have no idea how to restore my OS and apps. If I have to reinstall from scratch I will be a very POed Windows user. Any ideas how I can restore my drive table from the DOS prompt? None of the recovery features work. [PT: September 2013]
- September 20, 2013 at 4:46 am(568) FabioS says:
I got the very same problem after the September update. Stop searching, it's the update that screwed up your connections. Actually in my case (with a 11months old Samsung series9 13″, i7 processor, 4Gb RAM and 256Gb SSD, which usually takes 15-20″ to boot completely), if I wait 45′ to 1h (!) then the problem is almost gone and I have access to the network (sometimes full, sometimes only LAN or wireless, it varies).
The temporary solution is: restore your computer to the restore point before the update. But be aware, as soon as you switch on the computer again Windows will quickly re-install the update, and you are all over again. So you should block any connection as soon as your machine boots up after restoring (if you can block it even before), then set the updates to "Manual" and there you go. Until Windows releases a fix for this extremely annoying bug.If anyone knows of such a patch, please let us know!
Good luck,
Fabio. [PT: September 2013]- September 20, 2013 at 12:54 pm(569) Christine B says:
Update on (567). After spending the better part of an hour waiting to start a chat with a Microsoft "technician" whose job clearly it was to read off a troubleshooting flowchart and suggest things any power user would already know to try, she concluded my OS disappearing and my C: drive becoming useless was a "hardware" error and I should take it to a local tech. The only way she would send it to Tier 2 support would be if I *paid* for someone who knew what she was doing. I tried to explain that the drive partitions were as much a matter of software and that I suspected my drive table had been corrupted but she washed her hands of my problem.
Something in the Windows 7 Pro x64 update patch kit corrupted my partition table, so I used DISKPART from the command prompt to delete the 100 MB EFI partition that had become C: after the Windows update blew up and turned my OS and apps into E:\, which had formerly been the drive letter of my DVD-ROM. Using DISKPART to wipe our the EFI partition I recreated a primary on disk 0 and format it. Only then was I able to reinstall Win7.The bad news is that even though that workstation is essentially only a video editing bay with minimal apps, I've still lost a day and a bunch of my serenity fixing Microsoft's problem. Thank God I keep all of my data separate from my OS drive and back it all up to an external HDD. [PT: September 2013]
- September 20, 2013 at 12:57 pm(570) Christine B says:
Morals of the story:
#1. I have disabled automatic updates. The workstation isn't used for websurfing or email so there's little danger of malware corruption (other than Microsoft malware in the form of Windows updates).
#2. Never call or chat with the Microsoft Answers Desk ever again. They are there to help computer illiterates figure out how to use system restore points and to direct people to paid Tier 2 support, not to help power users resolve problems created by Windows updates.
#3. Transition my mission critical hardware to Mac. Most industry video and sound editing is done on Macs anyway. All of my peers in the film industry laugh at me as a "dinosaur" for clinging to PC for movie work. [PT: September 2013]
- September 21, 2013 at 1:43 pm(571) Ortho_Fan says:
I don't know if this is a residual effect of the patches or not, but the Windows Reliability History stopped displaying Microsoft Security Essentials virus definition updates in its graph as information events. (I have Win 7 Home Premium; SP1.) The last update listed is 159.166, which I manually downloaded on 9/18/2013. (I'm currently up to 159.423) All of the definition updates I've installed prior to that time, appear in the graph. (ALL updates, including those not listed in the graph, appear in the Windows Update History log accessible via Control Panel.)
The graph IS working–updating every hour, and showing a date stamp and stability index line. (If the graph isn't working, all you'll see is a blank chart with no data.) As noted, the only thing missing is the (i) icon in the events section for all entries after 9/18/2013, signaling "information" events, and of course, the data concerning the definition updates, themselves.
This happened a year ago, shortly after the Patch Tuesday updates. For about two or three days, none of the new definition updates were listed in the graph; then they suddenly started to appear again.
Based on what I've been told, this could be the result of the way the updates are coded, and that something is missing allowing the updates to be tracked by the Reliability History graph. It could also be due to a security setting conflict involving some application set to run in the background at a specified date, which makes me suspicious of the Patch Tuesday updates.
Most of the comments about this I've spotted are several years old, and specifically pertain to issues involving the graph NOT showing ANY information–no dates, no line, etc., no rating number, etc.–which is not the issue I'm having.
The frustrating thing is, this is very hard to research, since few users know about Reliability History. I just thought I'd throw this out on the one in a millionth chance that someone else has discovered this issue.
Ortho_Fan [PT: September 2013]
- September 21, 2013 at 10:28 pm(572) Ortho_Fan says:
I'd delete my above post if I could.
I just checked the reliability history and ALL the MSE definition updates were listed, not only for today, but for the past two days as well. In fact, they mysteriously appeared while I was looking at the reliability history screen, and checking out some of the settings in the top file menu. Since all I did was look at them and didn't change anything, I'm totally flummoxed.
BTW, if you want to check the reliability history on your PC, simply click the Windows Start button and type "view reliability history" in the search box. As noted, this applies to Windows Vista and beyond. I'll caution you, though, if you've never checked it, what you see might horrify you depending on how stable your PC is.
In any event, the issue I was having probably had nothing to do with the patches; possibly more to do with inherent bugs in the software, itself.
OF [PT: September 2013]
- September 22, 2013 at 12:22 am(573) cam says:
hi thanks for your helpful tips and comments tim, and everyone who posts here
after updating the sept 10th updates i was getting a services and controller app services.exe error message then a 60 second countdown to auto restart…i had to turn off avg to get system restore to work…now i have the sept 10th updates waiting to download again, but should i download them all? are they all now safe to download without causing any problems? there was initially 13 updates, plus outlook junk email filter update, plus sept 2013 malicious software removal tool update, which makes 15 updates…but now after my system restore i see there are only 7 updates out of the 15 offered in the list in my system tray waiting for download…does that mean 8 updates have been pulled after problems and now no longer available?
the 7 updates for sept 2013 available in my list are:
KB2870699, KB2834904, KB2864063, KB2876217, KB2876315, KB2825641, KB890830the 8 updates for sept 2013 not in my list are:
KB2834052, KB2756473, KB2845537, KB2858300, KB2848637, KB2878687, KB2872339, KB2825621i find it strange that microsoft dont have a list of most recent updates – and which are problematic – which have have pulled, or changed, etc, does a list like this exist?
also i just read there were 6 problematic updates from august apparantly as well…should any of those be deleted from my system?
the sept 18 microsoft fix-it 51001 for a specific internet explorer vulnerability…here:
issued 8 days after sept 10 problematic updates…is it ok to download, or should i wait for a full windows update for it on oct 8?from now on im going to wait a few days after patch tuesday and research new updates before downloading
any feedback on any of my points or questions would great, thanks [PT: September 2013]
- September 22, 2013 at 1:00 am(574) cam says:
tim, i read microsoft might be looking to change their updates so the updates are downloaded and installed 'silently' for windows 8.1 next month
does that mean users would no longer have the ability to turn off automatic updates, meaning the 'inform me when updates are available but dont download' option is no longer available, to download manually?
will this effect xp users or just windows 8?
when april 8, 2014 comes around will the april updates force xp users to change to a choice of vista, windows 7, windows 8? could xp users keep using xp, but just without the updates that would no longer be available from may 2014 onwards? if user chooses to switch to vista, 7 or 8, would that be free of charge? like a free download of the new system, or will windows charge xp users? if say windows 7 is downloaded, will i get an installation cd with it, and will that windows 7 download remove xp from the computer permanantly?
ive only ever used xp…and with support running out next year im really annoyed…i hear as the alternative windows 7 is far better than vista and windows 8…would you recommend going to windows 7 if a switch from xp has to happen?
thanks [PT: September 2013]
- September 22, 2013 at 2:11 am(575) Darke says:
@cam – you ask if the august problematic updates are being deleted, the answer is no, to get a better view of this kind of situation I tell you this: in their security bulletin, you will find for each update in the "Updates Replaced"column, the update that has no effect anymore on your computer by installing current month new updates. Therefore, if it was an update that had issues, unless they released a revision for it, this is changed by other update in future patch tuesday.
By waiting a few days before installing new updates is a wise decision, because you have time to see what issues can occur because of them or even MS releases a revision for some of them and corrects it.
Regarding that thing you said about silent update, I didn't heard about it but I am thinking that you missunderstood it. I do not acuse you, maybe I am wrong, but I really want to read about it.
Support for XP, as you said, from april 2014 only the support is discontinued, so, if you put a great deal to an OS that is always up to date I strongly advice you to go with a superior version of windows.
You simply type on google "upgrade from xp to windows 7″ and you will find the result straight from MS. I must tell you that you must buy the upgrade, only from windows 8 to 8.1 is free. MS does not force you to change the OS, is up to you if you do so or not. Your licence is still available, only the support is not there anymore!!! [PT: September 2013]- September 22, 2013 at 2:13 am(576) Darke says:
You asked if you install the new OS, XP will be removed, the answer is yes. Unless you keep both systems on your drive, I don't refer to dual boot, but you still can't use XP properly. You have a link below from 2009, some of the problems does not exist anymore, but you can get an ideea of what this upgrade does to your XP
I talked about windows 7, but if you like windows 8 better, go for it, I don't like it but I heard that is better than 7. You must choose the OS regarding your needs and likes, not because someone tells you that you should pick that or that. I just recommend 7.
Regards [PT: September 2013]
- September 22, 2013 at 12:18 pm(577) Tim Fisher says:
@Darke: Sorry about the link problem. WordPress is so picky. [PT: September 2013]
- September 22, 2013 at 4:40 am(578) cam says:
Darke thanks for your response above, its greatly appreciated
the silent updates for next month for windows 8.1 were briefly mentioned in a current computer tech site story relating to the problems of the sept windows update problems of last week, google it, i wont post the link as im not sure its allowed here – the writer worded it as 'they have plans to have silent updates next month for windows 8.1′ – without confirming for sure that will happen then, if at all
i use xp until its no longer possible, but i will thoroughly research what to switch to when the time comes…end of an era, im sad about that, as ive only ever used xp…i really do think it should be a free switchover, or at the very least a significant discount, because people have paid money to properly use xp, and then in april 2014 its no longer supported, basically being forced to use a new system and having to pay to do so
what are your thoughts on:
the sept 18th microsoft fix-it 51001 for a specific internet explorer vulnerability here:
issued 8 days after sept 10th problematic updates is it ok to download, or should i wait for a full windows update for it on oct 8? i use google chrome 99.9% of browsing, so wont need to use internet explorer until then, i only use internet explorer very occasionallyin relation to so many problems almost every patch tuesday…how do microsoft send out these updates for millions of people to download without first checking if they have problems or not? for something so important impacting so many people as well as businesses and school/university/college students work, why is this happening? it seems utterly bizarre [PT: September 2013]
- September 22, 2013 at 11:31 am(579) Ortho_Fan says:
Hi Cam:
According to the article in Computer World, the "silent updates" pertain to the "free" Windows Apps that come bundled with Windows 8, as well as those purchased by the owners from the Windows Apps store. They're the ones designed to run on the Window 8 "Modern" platform.
Google: "Security Pros Cheer Hint of Hands Off Updates" and it will take you to the article.
As noted in the story, "…currently, Modern apps bundled with Windows 8 and Windows RT, or those later installed by users, must be updated manually…" This does not refer to the security patches issued monthly by Microsoft to fix issues with the core Windows programs and operating systems–only the "Apps".
I'll echo comments made that the Windows 8 operating system, from the perspective of most non-techie users, is substantially different from previous versions, and a learning curve is involved. Fortunately, there are numerous youtube videos and online articles that show how the system works. In a nutshell, it combines TWO user interfaces–the modern tile-based one which is touch-oriented and similar to what you'd have on a smart phone, and the classic desktop. Many current users bypass the "Modern" screen via third party software.
O_F [PT: September 2013]
- September 22, 2013 at 2:49 pm(580) cam says:
Ortho_Fan thanks for the info [PT: September 2013]
- September 22, 2013 at 3:42 pm(581) Darke says:
@Tim – no problem, I am glad that you could solve the link problem for me, many thanks
@cam – as I read more about IE fix, I came to a conclusion, as you can see at the bottom of the article, is just a revision and it needs that "fix it" to update the update. My advice, since you are not a heavily IE user, wait until october. Please read what MS says about applying these fixes:
"Security update 2870699 packages for Windows XP and Windows Server 2003 include Internet Explorer hotfix files and general distribution release (GDR) files. If no existing Internet Explorer files are from the hotfix environment, security update 2870699 installs the GDR files.
Hotfixes are intended to correct only the problems that are described in the Microsoft Knowledge Base articles that are associated with the hotfixes. Apply hotfixes only to systems that are experiencing these specific problems.
These hotfixes may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains these hotfixes."
So I guess you are good if you have patience until next month.
Best regards [PT: September 2013]
- September 22, 2013 at 4:13 pm(582) Darke says:
@cam – well, the updates I guess are tested somehow, but you see, my opinion is that considering the fact that there are billions of configurations software and hardware, they cannot do it right for each one. But please consider that they released updates that were wrong from the beginning, take this month office updates for example, so they have their part of guilt.
In many cases I acuse MS for this, but from my experience I found that by applying an update for a service or … etc. it started to give errors, but it happen to be something that I previously tampered with. And like a chain of events, from one error you get to another and so on, but by reversing your "little" modification that you made (not talking about settings, but registry edit ) you get the stable OS again.
It is not a rule, but it was my case, so why always acuse MS for it? We are guilty in some cases too. I am sure that I am not the only one that had been messing up with the registry so I guess we should look in our backyard from time to time.
Another problem that MS has with updates is that it installs for services or programs that I don't have installed on my computer. I always do a manual update and select the updates acording to my configuration, not the configuration that MS thinks that I must have. So this is an issue too.
This can only be corrected by end users! I have a lot to say about this, but then I will be off topic, so is not a good ideea.In conclusion, do a manual update for your system, but first do a little search about the updates and known issues for them, before installing! Oh, and keep a back up of your files!!! [PT: September 2013]
- September 23, 2013 at 8:31 am(583) cam says:
thanks for your thoughts Darke
i agree about manual windows updates, ive been doing it that way for years
anything that needs updates i manual update apart from my antivirus updates [PT: September 2013]
- September 24, 2013 at 5:45 pm(584) Phil says:
@ Baard (post 565)
Thanks for the tip about updating Bluetooth drivers!
I've done that, and it fixed the "wireless icon hanging at startup" issue and all the associated problems.
I got my bluetooth drivers as part of a wireless update from http://www.intel.com/support/go/downloads/ where there is a handy utility which checks for applicable updates. [PT: September 2013]
- September 25, 2013 at 2:00 am(585) cam says:
hi i already have update KB2870699 which i got on sept 22
but i just right now got a windows yellow shield saying an update is ready to be downloaded
but i already have it…its listed in control panel add or remove programs list with updates check box at top selected to show all updates installed
anyone know why this would happen?
its the internet explorer xp cumulative security update for september 2013
also i see that this particular update has caused some people alot of issues …i am wondering should i hide this update, as i already have it, or is it a new version of the same update? also should i delete/uninstall the one i already have, and not have KB2870699 on my system at all?
thanks [PT: September 2013]
- September 25, 2013 at 8:42 am(586) Tim Fisher says:
@cam: I would try it again. There were several issues with these last patches that caused Windows Update to not properly tag that something was installed and this was supposedly fixed. [PT: September 2013]
- September 25, 2013 at 4:21 am(587) Fred says:
Hi everyone.
After the september updates my laptop wouldn't boot anymore ("corrupt kernel"). I tried everything I could find on the web to fix the issue including the windows 7 cd boot fix, manually copying files etc. to no avail whatsoever.
I had to completely reinstall windows from scratch. Silly me decided to create a system restore point before reapplying the patches, hoping the corruption was a one off affair – but no, the computer was trashed again.
Curretnly reinstalling win 7 for the second time.
Microsoft shouldn't be pushing automatic updates unless they know what the heck they are doing! [PT: September 2013]
- September 25, 2013 at 9:50 pm(588) cam says:
ok i will try getting the update again tim, but its still strange that 15 days after the original update was issued that this particular update is still being offered to me after i already have it! also is it not dangerous downloading one update after its already installed on your machine, or should i delete the one already on my machine first, then get it again as its being offered as part of yellow shield icon?
also is it only people with windows 7 or 8 that are having issues with september updates in terms of their computer not booting up or becoming unstable or unusable or are xp users getting these issues too?
tim, is this the worst ever month for windows updates you can remember? seems like it to me
thanks [PT: September 2013]
- October 7, 2013 at 12:09 pm(589) Tim Fisher says:
@cam: <em>"tim, is this the worst ever month for windows updates you can remember? seems like it to me"</em> – Yes, this one ranks up there. [PT: September 2013]
- September 26, 2013 at 10:07 am(590) fifty says:
I am running windows xp sp3 IE8 and am having big problems with my computer now.
I think it may have started about a month ago. However in the last couple of weeks IE8 was starting to run very slow.
I have tried system restore several times to different points, ie sept. 1 sept 10.. no improvement.
Finally a couple of days ago, I did a system restore to Aug. 9 after reading this blog. At least now IE8 runs but it is still very very slow. I created a restore point at this time.
Now today, I am having IE8 problems again.I do have a question. MS says there's a "fix it tool" for a workaround.
Well I have tried several times to download the "fix it tool" but it will not run on my computer.
Once again I had to do a system restore to my created point.
I am getting frustrated to say the least.
I can't believe that the first part of this month my computer was running pretty good…
and now this.Is this ever going to get fixed or did I miss something? [PT: September 2013]
- September 27, 2013 at 6:59 am(591) cam says:
hi fifty, this is why im hesitant to download and install update 2870699 again because i downloaded and installed it on sept 22, well after the update loop of updates being offered over and over was fixed
i am still on xp ie7…i downloaded ie8 once and hated it so i reverted back to ie7…if you have problems with ie, try resetting ie settings, google the microsoft guide how to do it, but take note of all the menu settings in each menu list under tools before restting ie settings…also look at event viewer and see what errors and event id you are getting to cause your problems
if i already have 2870699 cumulative ie7 security update for september why is it STILL being offered to me in late september? anyone else still being offered any september windows updates, particularly if you already downloaded them AFTER the updates being offered over and over in a loop problem was fixed?
my computer is functioning ok at the moment…so getting that update again how do i know its not going to ruin my system like so many others? the weird thing is that i hardly ever use ie or word or any of the microsoft programs that these problematic updates are for
i have absolutely no confidence in windows updates now…windows updates: at times as bad as a virus…basically at any time no matter what OS and version of ie you are using, one windows update at any time has the potential to render your computer unbootable or unusable to the point you have to do a fresh install
with so many people reliant on computers, this scenario in my opinion is unacceptable…if windows updates are going to make peoples computers worse, then i feel compensation should be the result, who knows even a worldwide class action? they should be made accountable like any other company [PT: September 2013]
- September 28, 2013 at 12:54 pm(592) Nabil B says:
Continuing printer problems with the updates. These started this summer and MS Office would not connect to my Network Brother HL-2270DW.
This weeks update again broke the connection from MS office to the printers. [PT: September 2013]- September 30, 2013 at 7:35 am(593) Ravi says:
Hi everyone,
Any help here would be GREATLY appreciated…
I have a laptop running windows 7, and all of a sudden the machine now freezes after I log-in. I've since noticed that this has only started happening since I did the last round of Windows updates.
System Restore doesn't fix the issue, nor does Startup Repair. Google doesn't even seem to be able to help me at the moment…
Does anyone have any suggestions/advice? This is killing me… [PT: September 2013]
- October 2, 2013 at 9:30 am(594) Steven says:
Hi, are there any updates after September 10th for windows. Thanks. [PT: September 2013]
- October 6, 2013 at 11:54 am(595) IanM says:
@ tc (comment 540) "windows 7 update 12/13th september has taken my computer back to factory settings it had when new. i.e no docs, pics no anti virus etc. all gone like it was brand new. i have had to uninstall these latest updates just to get my computer back to its pre-update state. it has also happened to a friend who has a different laptop to myself. whats going on??? i understand these are important updates/patches etc but to have them means i lose everything on my computer. any advice? [PT: September 2013
My wife has this same issue... I've un-installed the updates but no joy and it appears to have removed all the restore points previous to the windows update install.
Any advice she appears to have lost all her files / user preferences! [PT: September 2013]
- October 6, 2013 at 3:21 pm(596) mintra says:
Hi Ravi
I've got similar issue.
After September update my Windows only let me login and then it would brought me to a black screen with cursor still working, but I can't do anything else.I ended up using Systerm Restore back to the end of August 2013, and disabled any automatic update in 2 places:
1) Control Panel\System and Security\Windows Update
2) Control Panel\System and Security\Windows Update\Change settings
And my computer seems to go back to the normal stable state.I'm not sure if we're facing the same issue, but it might worth a try. [PT: September 2013]
- October 9, 2013 at 8:35 am(597) Darcey says:
<b>Date: 08/10/2013</b>
<b>Issue:</b> Extremely slow to configure/install or fails
<b>Windows Updates:</b>
KB2862335 – Description of security update for USB Drivers
KB2864058 – Vulnerability in Windows Common Control Library
KB2864202 – Security update for USB Drivers
KB2868038 – Security update for USB Drivers
KB2876284 – Security update for Kernel Mode Drivers
KB2884256 – Security update for USB Drivers<b>System:</b>
Windows 7 x64, SSD Boot drive, 3GHz, i7, 12GB DDR3The result of running these updates on my machine is a very slow 2 part installation / configuration process. Once install / download has completed winodws then requests a reboot. Once you click reboot, it will logout (not reboot) and start the configuration processes. This part takes a while but nothing too concerning, it will reboot eventually but it will do this before it gets anywhere near 100% complete.
Now here comes the watching paint dry part, once the reboot has completed and it has started configuring your updates again it will get to about 9% or 10% and each 1% will take anywhere from 3 to 10 minutes. I pressed my hard reset button at 14% and went into safe mode and restarted so I could stop it all.
I then tried KB2862335 alone, this completed, slowly but it completed, or so I thought, after checking windows update log it was listed as pending (which means it will try it again on reboot), which I prevented it doing and the event log which was full of errors (services and dynamic link libraries).
So I tried the others without KB2862335 which was the same but even slower (A lot slower!). I'm guessing the problem is shared, windows KB info pages don't give any useful information either.
So… If you're having these issues with update 8 Oct 2013 – skip these! [PT: October 2013]
- October 9, 2013 at 9:03 am(598) cam says:
any Patch Tuesday October 2013: Updates problems? Any comments would be GREATLY appreciated [PT: October 2013]
- October 9, 2013 at 10:08 am(599) Heirpin says:
Installed the Oct patches on a Win7 32bit laptop and it now boots up into Windows ok but then sort of freezes and I can't do anything. I restored and all is well again. This is a friends laptop so if I disable the updates, when will I need to go back to her and reinstate the updates? (I've told it to download but let me decide when to install)
..any comments appreciated! [PT: October 2013]
- October 9, 2013 at 11:26 am(600) Tim Fisher says:
@Heirpin: Good idea on the settings change. What I'd do is follow my advice here and then see if you get better results: http://pcsupport.about.com/od/system-security/a/prevent-windows-update-problems.htm [PT: October 2013]
- October 9, 2013 at 12:59 pm(601) David says:
Why would MS update offer me updates for .net 3.5 when I have not got that installed (although I do have .net 4) ?
I also am offered updates for Office 2007 although I only have office 2000 installed.
I just have no confidence at all in MS update, and control it myself as much as possible. I also do not apply the updates for several days, no matter how urgent they are said to be, because all too often they have to be reissued due to poor testing (and crashing a few million PCs around the world) [PT: October 2013]
- October 9, 2013 at 1:13 pm(602) David says:
Hi Ravi
re your 'freezing' after MS update. It is possibly running one of the several MS malware discovery packages that many people have installed, often without realising it. Windows malicious software removal kit is a good example. You wont even find it in installed software, but it is there just the same. Start task manager to see what is going on when it appears frozen. [PT: October 2013]- October 9, 2013 at 2:01 pm(603) Andrew says:
Computer run's EXTREMELY slow. Running an Asus G73s Series and have never had problems until this update… please fix this [PT: October 2013]
- October 9, 2013 at 2:34 pm(604) Heirpin says:
Update on my problems. I tried reinstalling the updates (went up from 21 to 24 ho hum!) and all now seems ok [PT: October 2013]
- October 9, 2013 at 5:48 pm(605) Christoffer says:
Updated Tuesday, Now on Wednesday evening my computer won't start.
"A disk read error occurred
Press Ctrl+Alt+Del to restart"Preparing a Windows 7 reboot usb stick.
I Have A Revodrive 3 X2. I wondet if that is the problem. [PT: October 2013]- October 9, 2013 at 5:56 pm(606) Rod says:
10/9/13 updates crashed the MBR on two drives. Arghh. What a horrible waste of time. I'm not sure I can recover many programs. WTF Microsoft??? [PT: October 2013]
- October 9, 2013 at 6:09 pm(607) Paul says:
Just installed Win 7 update today. This was a large update.
This update also put IE10 on my laptop.All seemd to go well, but issues apeared.
First IE10 has scroll bars that won't respond to mouse clicks/dragging.
Then a little later BSOD.I rebooted and started working again. Again, a little while later BSOD.
After 3 BSODs, I decided it was time to use system restore and back out the update.
System restore completed, but when my laptop rebooted, it couldn't boot, saing that a required file was missing.
Not able to boot either normally or into safe mode. Same issue.Luckily, I was able to get the HP system recovery to rewrite/reload the system files.
When I finnaly was able to boot after the rewrite, I was back in the pre-update restored environment.
I'm not installing the new update again, I'll wait until the fix it. [PT: October 2013]
- October 9, 2013 at 6:12 pm(608) EJS says:
It looks like the Oct. updates are causing mayhem, I had to restore my computer too – thnx MS!!! [PT: October 2013]
- October 9, 2013 at 7:44 pm(609) Walt says:
After installing the October update, Win7 can only see Win7 computers on my network and XP computers can only see other computers on the network.
How weird is that? [PT: October 2013]
- October 10, 2013 at 1:44 am(610) Dee says:
Help!!! My comouternfroze in mid Windows Update….at 21 of 27. Stayed this way for over on hour. Ctrl Alt Delete did nothing. I couldn't even turn it off. Had to unplug it which of course caused an abnormal shut down. This was absolutely due to the Windows update.
When my computer starts up, it lags forever on Windows startup. I now get only two options when I get the black screen: Start windows with repair" or Start Normally". I cannot restore or any othernoption. On the "Startup Repair" screen,the "Searching for problems" just kepps running and running without any stop or progress. I am absolutely stuck and have no idea what to do now.
Any advice would really help my progression toward hysterics.
Thanks!! [PT: October 2013]
- October 10, 2013 at 1:56 am(611) Dee says:
startup. I now get only two options when I get the black screen: Start windows with repair" or Start Normally". I cannot restore or any othernoption. On the "Startup Repair" screen,the "Searching for problems" just kepps running and running without any stop or progress. I am absolutely stuck and have no idea what to do now.
I cannot use the fix all the fix tips you have on other changes because I cant get to them. I have Windows 7.
Any advice would really help my progression toward hysterics.
Thanks!! [PT: October 2013]
- October 10, 2013 at 6:15 am(612) Tony Volpe says:
I run a couple of four year old XP laptops. This morning 10th October, they were running VERY slowly and I thought my Internet connection was broken. Investigation showed they were running update programs at very high CPU level and as I investigated I learned about UPDATE TUESDAY…… Now here's my question:
Both of these machines were running all day Tuesday and all day Wednesday, They were shut down on Wednesday night and the update happened on THURSDAY. Does XP update later than the modern Windows operating systems? Is it UPDATE WEDNESDAY/THURSDAY for XP?
Thanks [PT: October 2013]
- October 10, 2013 at 6:34 am(613) Ginger65 says:
Last night is first time that Windows has installed without my permission since firing up this machine in Oct2011!!
It crashed my SQL database for my broadcaster and turned off my PC without permissions!!!!!!!!!!!!!!!!!!!!!!!!!!
I DO NOT WANT any of their crappy bloated programs, that don't work on my machine, being installed! (ie: windows malicious software removal tool) I consider half the Microsoft programs to be malicious by design for their purposes. I use the security essentials and updates for security as I read them. I don't even HAVE Office and it installed several updates. I removed .net when it could NOT run. So why is this garbage added without my permission! All my updates are manual and require admin permission. MS does NOT have my manual permission! [PT: October 2013]- October 10, 2013 at 7:39 am(614) art says:
Computer windows 7 pro 64, quad core amd , recent windows update is taking over 10 hours to finish insalling. Currently computer is trying to install patch #5 out of 21. This has been going on for over 10 hours. Is this normal?? Please help thanks. [PT: October 2013]
- October 10, 2013 at 7:41 am(615) Tony Volpe says:
Why is Microsoft installing programs you don't want?
I expect because you enabled Automatic Updates. There's no way otherwise that they can install things on your computer.If you hadn't done that, they couldn't do it. Go and check your update arrangements. [PT: October 2013]
- October 10, 2013 at 8:24 am(616) Zippo says:
MS seems to have botched it with this update.
Installed on win8pro 64 with z68 ssd caching, was rewarded with corrupt boot disk. Flushed and disabled cache, got through disk repair, booted and then… nothing (black screen). Machine is accessible on network though, until it crashes. Tried system restore but no system restore points are available (seems to be a known issue). Seems like USB ports have stopped working as well as the graphics driver (NVIDIA 331.40).
Hurray for Windows Update… [PT: October 2013]- October 10, 2013 at 8:28 am(617) Traci says:
I got updates last night and now cannot get into my Microsoft Office Outlook. [PT: October 2013]
- October 10, 2013 at 11:09 am(618) Ortho_Fan says:
Tony wrote — Both of these machines were running all day Tuesday and all day Wednesday, They were shut down on Wednesday night and the update happened on THURSDAY. Does XP update later than the modern Windows operating systems? Is it UPDATE WEDNESDAY/THURSDAY for XP?
——————————————————————This is just a hunch, but I think what happened here is that the updates were silently downloaded some time on Tuesday, but were not actually applied (installation completed) until you shut down your PC and powered it back up, on Thursday morning.
I always manually install the updates on Patch Tuesday, and after I do, I get a warning message that I have to re-boot my PC to complete the installation. (Shutting down and re-powering the PC will do the same thing.) In your case, for whatever reason, the "prompt to reboot" message did not appear, so you were not aware that they had been downloaded and installed.
When I had my XP based PC, it was always sluggish (high CPU) after rebooting from Patch Tuesday updates for about an hour or so. Eventually, it would calm down and go back to normal. I blamed that on the fact that I was only working with 500 mb of memory.
My new PC has 6 Gb of memory, but it's still somewhat sluggish for about five minutes after rebooting from Patch Tuesday installations. I've noticed a number of processes running that I don't recognize, but after they do their thing, everything (thank god) goes back to "normal" or as normal as it can be with Windows.
OF [PT: October 2013]
- October 10, 2013 at 11:15 am(619) Ortho_Fan says:
Hi Dee: Can you get to the system restore screen on boot up?
"Press and hold the F8 key as your computer restarts. (If this is an HP, try F11, if F8 doesn't work.) You need to press F8 before the Windows logo appears. If the Windows logo appears, you need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer."
If you get to the screen, select a date prior to when you tried doing the update.
Hope this works…
OF [PT: October 2013]
- October 10, 2013 at 11:30 am(620) Tony says:
Thanks for that explanation. They may have been downloaded earlier and only applied after being switched off, bit they were certainly applied this morning. Like your own experience with XP, the computers were virtually frozen up for an hour or more with very high CPU rates and the main programs using CPU were things like Sychost and Ms(this and that). On searching out these oddly named MS programs on Google, they turned out to be components of windows update software.
Thanks again for your answer.
Tony [PT: October 2013]
- October 10, 2013 at 12:48 pm(621) Andy says:
This advice applies only to XP:
I had several customers with XP PC's that no longer booted after this latest update.
What appears to have happened is that Microsoft have screwed something up with the USB support. On two of the systems I had a look at (I have yet to see the third one), they will fail to completely load Windows, usually ending up with a totally black screen at the time you would normally expect to see the login prompt. However, if you remove any/all USB devices, the system will boot normally. If you have a couple of PS/2 ports on the back of your PC, you can dig out an old mouse and keyboard and be mostly up and running fairly quickly. If you don't have any USB ports, you're a bit stuck, though there are plenty of articles out there detailing how to uninstall updates from the command prompt.
If the system is not even getting that far, you will need to boot with an XP CD and run "chkdsk /r" from the recovery console. This will get you back to a point where the system will likely boot albeit without USB devices attached.
Good luck, and upgrade to Windows 7 sooner rather than later! [PT: October 2013]
- October 10, 2013 at 1:00 pm(622) Dan says:
10/8/2013 Windows Update has left both of my laptops in a state where they freeze constantly. Commonalities between them are they run SSD drives and have nVidia mobile series graphics. One is Windows 7 Pro, the other Windows 8. I tried a few revs of video card drivers which didn't alleviate the issue. I'd recommend not installing this month's patches at this time. [PT: October 2013]
- October 10, 2013 at 1:47 pm(623) Matthew says:
After the updates finished, it seems my computer isn't wanting to connect to the internet. Windows Update and Internet Explorer continue to work, but nothing else will connect to the internet. Chrome, Skype, Steam… nothing, only Windows Update and Internet Explorer. It's a real shame too, as I didn't opt in for these updates. I have automatic updates turned off yet they decided to install anyways. [PT: October 2013]
- October 10, 2013 at 5:20 pm(624) laurie_ec says:
My laptop has been updating Windows 7 for four hours now and its only on 4 of 26. Is this right or is something wrong. I can't even use it. Just the big message on the screen telling me not to shutdown or unplug because its doing an update. This is really frustrating because I can't do any work. Help! [PT: October 2013]
- October 10, 2013 at 5:35 pm(625) Aaron says:
I've tried installing this latest update on my laptop twice now.
The first time it got to 19 of 26 and froze for several hours during the shut down. I had to boot in safe mode and do a system restore.
The second time it got as far as 10 of 26 before it BSOD'd on me, had to safe mode>restore again.
Maybe they will fix the patch if I wait a few days? Otherwise I have no idea what to do…
Running windows 7. Attempted the restart because I couldn't get League of Legends to connect to the server when I tried to log on, I suspect it has something to do with the update because a friend told me he had the same problem until he updated his version of internet explorer.
Weird… [PT: October 2013]
- October 10, 2013 at 6:16 pm(626) Patricia says:
Installed all of the 10/8/13 updates on Win8 Toshiba and now the mouse pointer has disappeared! Anyone else having this problem? [PT: October 2013]
- October 10, 2013 at 7:17 pm(627) J.C. says:
I have been updating for an hour now, and I think it is stuck. Running Windows 7 on a fairly new laptop (got it last year). This is the first time I have had trouble with a windows update. I'm panicking because it is telling me not to turn it off, but it may be frozen. OR maybe it isn't frozen in which case it is taking a long time. The loading circle is spinning and the ellipses are moving so it didn't freeze/lock up. It is up to 17 out of 25, and the first couple ones took about 5 minutes to get through. Microsoft pls is all I can say ;_; [PT: October 2013]
- October 10, 2013 at 7:55 pm(628) silverlight h8 says:
This has been one of the less disruptive patch-tuesdays for me, but…
The perpetual silverlight update loop is still happening.
Vista Ultimate x64 retail, and as i understand, there is no proper silverlight vista x64 solution. We must use a "hack" in order to deploy the Win7 x64 version, and i have a sneaking suspicion that is why each subsequent silverlight update reports to have successfully installed, but continues endlessly offering itself as an available update.
Windows update history shows "success," but windows continually reports this exact same silverlight update as "available update," as if it doesn't know the update has, in fact, already been installed (and often multiple times).
I can't seem to get any straight answers from googling this. I don't understand. It's annoying and i'm tired of it, but it seems there is no viable recourse. [PT: October 2013]
- October 10, 2013 at 8:10 pm(629) J.C. says:
Upon approaching hour 2 of the update process, my laptop is still on update 17 of 25… I really wanna press the power button, but I know it is going to screw up my system. Should the updating process be taking this long? I have some school work to do on this, I can be waiting around for updates! [PT: October 2013]
- October 10, 2013 at 8:53 pm(630) Patricia says:
Update: I uninstalled all of the new updates and the mouse still did not work. Finally found a setting that had disabled the mouse so fixed that. Then set restore point and installed 5 updates w/all ok. Continued that set restore then install and now all are back in place so they were not the problem. I have no idea how the mouse got disabled (probably something I did!) but all is well. [PT: October 2013]
- October 10, 2013 at 9:03 pm(631) drb says:
I have had similar problems with the latest patches locking up partway through during the install process. At the same time updates for ZoneAlarm also locked up. At first I thought I had a virus. Then I found the same problem had appeared on another similar XP machine at work. In both instances when I ran the Windows Update Fix It I was told that the following "issues" were found and fixed:
had [PT: October 2013]- October 10, 2013 at 9:08 pm(632) drb says:
I have had similar problems with the latest patches locking up partway through during the install process. At the same time updates for ZoneAlarm also locked up. At first I thought I had a virus. Then I found the same problem had appeared on another similar XP machine at work. In both instances when I ran the Windows Update Fix It I was told that the following "issues" were found and fixed:
Windows Update
1. Service registration is missing or corrupt. – "Reset service registration Succeeded".
2. Problems installing recent updates./ "Repair Windows Update Succeeded".Apparently the latest "updates" are corrupting windows update. These repairs appeared to fix my machine at home. I am waiting to see if they will do the same on the matched machine at work. [PT: October 2013]
- October 10, 2013 at 10:31 pm(633) Ortho_Fan says:
I wanted to note that installed with the current batch of October updates was one I stumbled upon today — KB2852386 — for those running Windows 7, SP1
It basically adds a new group to the Windows Cleanup Wizard–the one used for deleting temporary files, etc.–labeled "Windows Update Cleanup"
It's explained in detail on the Microsoft support site, with instructions about how to get it to work —
What they don't tell you is, when you do a disk cleanup with the check in the box next to Windows Update Cleanup, the next time you reboot your computer, it will take about five to ten minutes for the cleanup process to run it course. (Pretty scary when you don't know what's supposed to happen.) At first, I thought my PC froze. The screen displaying information about the cleanup in process with the warning, do not turn off your PC, takes the longest.
Interestingly, I ran disk cleanup again after the reboot, and it still displayed about 2.4 mb next to Windows Update Cleanup. But since everything else seems to work okay (knocking wood) I'm leaving well enough alone for now.
OF [PT: October 2013]
- October 10, 2013 at 11:04 pm(634) Seraph says:
After the 27 or so updates last night upon restart I now either get a black screen with a movable cursor or I simply get "No signal"! Even attempting to use F8 and system restore has failed to fix the issue! Even if I attempt system restore I get "No signal" before it even finishes! The computer is still running but there is no signal to the monitor at all. I can't roll back my drivers or anything. This is the worst! [PT: October 2013]
- October 11, 2013 at 1:38 am(635) Jay says:
After update I am not able to start up my computer. On the details for system repair it says signature badpatch. What can I do? [PT: October 2013]
- October 11, 2013 at 3:42 am(636) Gordon says:
I haven't gotten through this entire list, but I downloaded the latest october 2013 windows update and after I got done I had no sound. So I did a system restore and redownloaded still no sound. I'll post again if I ever figure out this issue [PT: October 2013]
- October 11, 2013 at 5:06 am(637) Chris says:
This is because Windows update has done something to the graphics cards. If you swap the cable at the back of your pc onto the motherboard's graphic's outlet it will work.
I have yet to work out though how to get my graphics card to work though. [PT: October 2013]
- October 11, 2013 at 6:01 am(638) Mike says:
Windows 7
Got up this morning to see the computer had restarted. Windows Message says updates have been applied. I log in and all the thing does is run the drive non-stop. Been doing this for over an hour now. Unable to use that machine for now. [PT: October 2013]
- October 11, 2013 at 6:50 am(639) Luke says:
So after the installing these and resetting my laptop, i have this error..
C:\Windows\system32\config\systemprofile\Desktop refers to a location that is unavailable….
My screen is just black with this error code and the tool bar at the bottom looks like an older version of windows o.o. [PT: October 2013]
- October 11, 2013 at 7:02 am(640) Kevin says:
Last time I finished using my laptop it did a windows update before it shut down. I didn't use the computer for a full day and then the next time I restarted it windows wouldn't start. I went into the recovery options and found that the Windows update had failed and there was no option to restart the update. I tried doing a basic recovery which actually allowed windows to start and I could log in. On my desktop screen it showed my program icons but with no text under it and if i tried clicking on a program nothing would happen and then after awhile a blue screen appeared stating that windows had failed and then my laptop just shut down. Did this a few times and the same thing kept happening. Shouldn't have to do a complete recovery of my laptop cause of a windows update that didn't work. [PT: October 2013]
- October 11, 2013 at 9:06 am(641) FarbleDinger says:
Yep. Bricked a perfectly functional XP machine on me too. Thanks Andy for the suggestions above, but they didn't work for me – however this machine I believe might have some "internal USB" devices (aka a camera that sits on the USB bus?) so that could be it.
Whenever this machine gets running again, Updates will be fully and completely off forever. Screw security updates, the value of those is so nano-negligible (never on public networks, always behind a firewall, always running updated AV…) compared to the pain and time and hassles with the chances of a bricking. [PT: October 2013]
- October 11, 2013 at 9:53 am(642) SteveP says:
Luke I had the same issue you did after the patch on a win 7 -64 bit based Lenovo laptop with a 3rd gen i7 processor and 8 gigs of ram – very basic version of desktop with an error message saying that windows couldn't find the desktop ini file in a win32 directory.
However I noticed that the shutdown button had the icon for another patch and there was only 1 update in that which fixed the missing desktop problem. Looks like MS has some really bad QA issues with this patch. [PT: October 2013]
- October 11, 2013 at 10:23 am(643) -D.Dacher says:
Well, here they -and we go again: 'Weee!' MicroSloth managed to do a little rearranging of my bios yet again. Anybody else? "Thank you so very much, Microsloth!" Another great month, another skewered computer, eh? At least mine did fire up after these rumbling updates, but somehow it was running without any installed or recognized system ram, 8GB, that somehow failed to be recognized after these rumbling updates trashed its system. Had to eventually roll back the bios. [PT: October 2013]
- October 11, 2013 at 10:48 am(644) Simon. says:
I've had a problem too since Tuesday, none of the patches actually downloaded or installed, but svchost starts up and runs consuming 50% of my system resources. WinXp Sp3.
I can kill the process but in doing so it disables the audio on my PC.
So I got a program called Process Explorer to try and find out exactly what the svchost.exe process is running, and it looks like it's the auto updater?
svchost.exe 50% PID 1252 Generic Host Process For Win32 Services
+ wuauclt.exe PID 1792 Windows UpdateHave disabled windows auto-update from running, and this seems to have stopped svchost.exe from using 50% of my system. But I now seem incapable of downloading any windows updates… [PT: October 2013]
- October 11, 2013 at 12:14 pm(645) Andy says:
FarbleDinger – if you can get into the BIOS, you could just disable USB support completely there, then boot into Windows and restore it back to before Tuesday.
I have found that removing the updates from add/remove programs section in control panel also works, so you can either use system restore, or remove the updates individually. You will need to tick the box at the top labelled "Show Updates", otherwise they won't show up in the list of removeable items.
Good luck, I really would suggest XP users think about upgrading to Windows 7 fairly soon though as after April next year, there will be no more updates, and any gaping security holes found after this will not be patched. [PT: October 2013]
- October 11, 2013 at 3:29 pm(646) John Fakename says:
For the 3rd time in as many months an update messed up windows. Its always the same, it makes it so pretty much any program I try to start give me this error:
Application Error "The application was unable to start correctly (0xc0000005)I uninstalled the following windows updates in batches of about 5 at a time, one or more of these is the culprit:
KB2852386I'm turning off windows update forever [PT: October 2013]
- October 11, 2013 at 4:36 pm(647) Jay says:
This update ruined my PC. It has installed all the updates but freezes constantly. It is unusable because of how slow it is. Win 7 home premium/ 3rd update to mess with my comp. come on Microsoft patch this already! If anybody can pinpoint which update is causing the freezing/hanging that would be most appreciated. [PT: October 2013]
- October 11, 2013 at 9:03 pm(648) Neil says:
Microsoft has done something silly with this latest update (October 8, 2013). I install the update and my Logitech HID Compliant keyboard (wireless keyboard, K270) stops working completely…..the item in the device manager is gone completely too! I system restore back to before the update and it's fine, keyboard is there in the device manager and working fine.
Tried using different USB ports and updating to the latest drivers (which I am NOT happy about because Logitech forces you to install their shit "Setpoint" software….if you uninstall the software they uninstall the drivers….assholes – but that's another issue). Not going to be updating until I hear about this being fixed. I don't even own any PS/2 keyboards anymore Microsoft! [PT: October 2013]
- October 12, 2013 at 6:45 am(649) Rob says:
My pc did an update last night and this morning it wont turn on.
First I waited 20 Minutes.
I unplugged my monitors, external HD. I inserted a CD hoping to get it run, but all I have is a black screen.Any idea what should I do?
Thank you [PT: October 2013]- October 12, 2013 at 8:09 am(650) cam says:
tim fisher thanks again for your blog and everyones comments
thank god i did not download or install any updates this month
im on xp and i will not be getting any windows updates again for any month
i would rather be able to use my laptop properly with supposed security vulnerbilities, rather than not be able to turn the computer on or use it at all
people cant afford to be just buying new computers every time windows updates ruins them
for those that cant connect to the internet try resetting internet explorer settimgs in the internet explorer tools menu, and for any apps or programs not working re download them, and use google chrome as your browser, and turn windows and java and flash player and adobe auto updates off in control panel, always choose prompt to download and install at your discretion, and wait a week before installing windows updates for reasons like what has happened the last few months
its time for microsoft to start fixing peoples computers for free or regiving full refunds or a new computer to people who have been hit by windows updates
it has become a complete and utter joke and they need to be accountable, and i wonder if there could be a worldwide class action
for tim fisher, how did you go with the latest updates, and is it ok to completely skip them this month or any problem month
all comments appreciated, thanks [PT: October 2013]
- October 12, 2013 at 9:26 am(651) John Fakename says:
Hi Again,
So I forgot to turn off auto-update and overnight it re-installed everything. This time I only uninstalled the following 3 updates and everything is working fine, so one of these were the problem for me:
KB2852386Hope that helps! [PT: October 2013]
- October 12, 2013 at 10:05 am(652) Kenny says:
I let it update and afterwards whenever i tried to get on the internet i got a black browser with the exception of ads, and ie would just crash. i did system restor to the 9th and everything worked fine and i havent updated it again because of it [PT: October 2013]
- October 12, 2013 at 10:25 am(653) Ortho_Fan says:
I'm not sure about the others, but KB2852386 pertains to a new feature in the Windows 7 Disc Cleanup tool which deletes outdated system updates. I tried to post about this a few days ago, with a link to the MS page, but my post never appeared. You can go to that page by Googling the patch number.
I ran Disc Cleanup shortly after I installed the patches and didn't notice anything until I re-booted my computer. Then, following the normal start-up screen, I saw a message that Windows was installing bla, bla, bla. That was followed by a "please wait" screen, followed by another telling me that my files were being cleaned with a warning not to shut off my PC. The whole process took about ten minutes, which seemed forever since I didn't know what to expect or if it was working correctly.
Whether this is causing start-up problems for people who automatically run disc cleanup, I don't know–so far I haven't spotted any posts about this. But, since my PC is relatively new, and I've got tons of disc space I'll never use, I plan to un-check " Windows Update Cleanup" the next time I do a disc cleanup.
OF [PT: October 2013]
- October 12, 2013 at 12:39 pm(654) Tim Fisher says:
@Orth_Fan: Sorry about the previous post. I just approved it. [PT: October 2013]
- October 12, 2013 at 1:01 pm(655) Eric says:
Installed great on 10-8-13, worked great afterwards.
I had thought that was installed as it said it was installed, in history and Installed updates windows.
But on 10-12-13 I turned off my PC I saw a configuring windows on shutdown. I turn on my PC and I am greeted with windows update is configuring Computer do not shut off 30%. then a long (well long for me) Cleaning up install area (took a few minutes).
Funny thing is I thought I deleted the files with AVG cleaner on 10-1013.
I am running.
Windows 7 Professional 64 [PT: October 2013]
- October 12, 2013 at 1:56 pm(656) Israr Baig says:
I got the same problem as the below at 12% and freezes — so in case anyone is interested to avoid installing the updates get to the login screen and shut down from there, as you have a choose of two option – install & SD or SD
4) Jefferson Broady says:
The Windows update was terrible, my computer froze on update 11 of 12 and crashed my computer. Thank God I was able to reboot. [PT: October 2013]
- October 12, 2013 at 2:43 pm(657) steve says:
I have had the same thing, turned off pc the other night, says its installing 26 updates, thought that was suspicious that amount but let it ran, now when I turn on pc it makes a whirring sound then gives the option in C: to boot in safe mode ect, thought I got a virus! Done a system restore but still had same probs [PT: October 2013]
- October 12, 2013 at 4:29 pm(658) Richard says:
I've had similar problems to those reported. On a win7 32bit PC. Have had to restore to an earlier date, and have manually installed some of the individual updates successfully, but those that you can only access through the windows update site seem to just hang the PC. Frustrating. I hope Microsoft get something out to fix these problems ASAP. [PT: October 2013]
- October 12, 2013 at 4:32 pm(659) Robert says:
After my XP computer installed the October 8th fixes and I plugged in my iPhone (USB), which had been working previously, my computer rebooted. I tried ccleaner and lost my task bar and desktop. Of course, I have a system backup, but I wanted to know the cause of the problem. So, I pushed forward with attempting to fix the problem. Ran all sorts of Microsoft wizards to try to get the features back. All failed. I finally booted the XP repair disk, which was unable to repair the problem without reinstalling Windows XP. Of course, it installed SP2, which required installing SP3. Unfortunately, Windows Update was also broken. So, I had to manually download SP3 and install it and some other fixes. At this point, I tried the iPhone connection and it worked. After Windows Update finished, the iPhone again connection causes the system to reboot. It is obviously a Windows update that is causing the reboot and that is how I ended up here on your web page. Glad to see some confirmation of my findings but unhappy as well.
I'll be checking back to see if anyone has figured this out and in the meantime I've turned off Windows Updates. The trust has been broken. [PT: October 2013]- October 12, 2013 at 6:50 pm(660) Lauren says:
I updated my windows 8 this week and ive turned it on today (12/10/13) and all of my documents have gone including my photos and music. my recycle bin is still full and it has re-downloaded itunes by itself but ive tried everything to get my files back!! On the verge of crying if anybody could help it would be a massive help! [PT: October 2013]
- October 12, 2013 at 7:23 pm(661) Robert says:
Update: After doing further research, I concluded there might be something to the USB driver problem possibility. Dell had a later driver for the built-in Logitech camera (uses USB behind the scenes) and after installing it the iPhone no longer causes the PC to reboot. Now if I only had gone down that path first! Hope this helps someone else. [PT: October 2013]
- October 12, 2013 at 7:28 pm(662) Alex says:
After installing the latest windows updates from October 11, Chrome has stopped working. I uninstalled and reinstalled it and when I open Chrome a Chrome browser window opens momentarily and then shuts down.
Alex [PT: October 2013]
- October 13, 2013 at 1:18 am(663) Jenny says:
My PC has been downloading these 27 updates for about three hours and only got to 25% in that time. After reading the comments here I have cancelled the downloads. [PT: October 2013]
- October 13, 2013 at 8:26 am(664) Tammy Nguyen says:
These updates also affected my company in this way. We have an application at a few locations that require that the User Account Control be set to Never. All of a sudden, their application wouldn't not function correctly. After two days of troubleshooting, we determined that the UAC, which is showing set to never, needs to still have the slider clicked on and slid down (but it already is), and reboot. Once that was done, the software worked again! Haven't narrowed it down to which update yet. [PT: October 2013]
- October 13, 2013 at 2:18 pm(665) Malc says:
As soon as updating had finished I thought something was going to go wrong… It BSODed at attempting to restart, and now blue screens at every shutdown and startup… I know the general line is that PC specs are so varied that they can't test everything, but it seems they haven't really bothered this time… [PT: October 2013]
- October 13, 2013 at 2:24 pm(666) Paul says:
Installed updates, USB issues plus now my motherboard WILL NOT see my Installed Graphics card only the On-board Graphics.
Doing all i can think to get it back to how it was but no joy yet.
Thanks Microsoft for turning my perfectly working PC into a rather large doorstop.
Not at all happy.
If Microsoft can not test these updates and make very sure they are not going to kill peoples systems then they should not roll them out.
At this point working hard to get it fixed but been at it for hours now.
Grrrrrr [PT: October 2013]- October 13, 2013 at 8:31 pm(667) Kevin says:
Same as above, system would not start, start-up repair "unable to…etc".
Eventually reinstalled Windows. I recovered my files from "Windows.old" which had saved to the C drive, "only" time was lost.
Everything went well for 2 days, then Windows office Pro+ got its update…
Afterwards, no office applications would open. After several attempts, office was successfully updated (I got no work done for 1.5 days), later that day I saw the first of 7 blue screen crashes. This was worse than the August update.
Solution? De-install office, install Open Office (until Msoft sort this mess out), Download Ubuntu for dual boot so that I can continue to work to a deadline when Windows takes a holiday.
Longer term solution?
I visited the Apple store, some very attractive solutions on the shelf there. I am getting ready to say goodbye to Microsoft Windows. [PT: October 2013]- October 13, 2013 at 10:14 pm(668) Ortho_Fan says:
So far, Microsoft has confirmed that KB2862330, issued Oct. 8, IS causing problems for many users.
SEE: http://news.softpedia.com/news/Microsoft-Confirms-KB2862330-Windows-7-Update-Problems-390567.shtml
ALSO: http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update/1082013-windows-update-has-jacked-my-pc/27dbff1d-1a10-423e-b9f5-9ca029f364cc?page=2 [PT: October 2013]
- October 14, 2013 at 2:58 am(669) cosmo1957 says:
– Desktop PC and HP Laptop both BSOD after Oct 2013 Windows 7 update.
– HP Laptop repaired but an instance of rundll32.exe is starting and stopping every few seconds (causing pointer busy icon to be displayed, very annoying).
– Recovered to old restore point, and problem went away. Reinstalled latest updates and problem reappeared.
Sigh… ( [PT: October 2013]- October 14, 2013 at 6:58 am(670) Andy B says:
After these updates I found Internet Explorer failed to work (could not display any of the 'known to be good' pages). After some non-technical playing around I came to realise it was likely to be something to do with Norton – simply by clicking on the support tab on Norton it righted the issue and I now have Internet Explorer back. Hopefully this will help one or two others – the same 'fix' worked on both my laptop and PC. [PT: October 2013]
- October 14, 2013 at 9:58 pm(671) Sarah K says:
I'm not sure if it's these updates or not, but since installing them my computer has crashed twice with a Boot Drive Error…apparently it keeps having problems finding my hard drive. The first time this happened HP told me to send in my laptop for examination…but it would have cost $300 so I brought it to a laptop repair shop instead. They tried to restore my system to before the updates but that didn't work, and so they had to wipe my system and reinstall the OS. I run Windows 7 64bit. It worked fine for one day and then crashed again with the same error. I googled on my phone to figure out what to do this second time, and reset my BIOS settings and it's working at the moment…but I'm not sure how often it's going to keep crashing on me and I don't want to keep spending the money to have my system reset if it won't fix the problem permanently.
Is anyone else having this error? Does anyone know what specific update could be causing this so I can uninstall or patch it?? Thanks in advance! [PT: October 2013]
- October 15, 2013 at 5:45 am(672) michelle wright says:
my friend has a hp compaq rv510-b which has just about completely died i have my laptop and lots of leads and discs (not for that particular laptop thoug when i try to boot up the hp it says how can i restore the system and update all the drivers if anyone can help me it will be very much appreciated thank you in advance [PT: October 2013]
- October 15, 2013 at 11:19 am(673) Drew says:
After what I can only assume was the windows update from 10-13 – next morning turned on laptop – bootmgr missing files….tried to load / repair from windows disc – no luck. Tried system restore – could not see hard drive, however when searching for a system image I could see the drive and all my files from its explorer type interface.
Found some info on line as to how to go in through DOS using the windows repair interface – had to delete my bootmgr files and recode the entire bootmgr by hand….this at least allowed me to load up system repair – ran that a few times and i'm backup and running.
My 3rd laptop (wifes) ran some update (This is before I had any idea it could be windows update) and had the EXACT same issue on reboot.
Might not have been the issue, but seems odd to have happened on both laptops running windows 7 (Different versions but x64bit) [PT: October 2013]
- October 15, 2013 at 12:22 pm(674) Susan says:
Anyone getting a " Application Error The application was unable to start correctly (0xc0000005)" last month's kernel update impacts system with pirated Windows code. Someone installed bogus Wilndows OS on your system. The problem is not with the updates, the problem is with your machine. [PT: October 2013]
- October 15, 2013 at 6:31 pm(675) r2rnot says:
Absolutely *NOT* true that the updates only crashed pirated copies of Windows. Mine are legitimate and the updates crashed two drives. A week later and still MS has no fixes? SHAME on them. The amount of dollar damage they've done to businesses has to be in the multi-millions. The shouldn't be working on anything other than a fix. [PT: October 2013]
- October 15, 2013 at 10:01 pm(676) Pseudogoth says:
these latest update have done something to my USB ports the first time i plugged in my external hard drive that doesn't have its own power supply it now tells me that the USB port don't have enough power for the device, but there was no problem 24 hours previously. All anyone can say is its my power supply may be failing, well its not i already swapped in a new and more powerful supply and i get the same problem. I just wish Microsoft would do some proper bloody tests on these update before putting them out as this latest set of patches seem to have all sorts of problems with external USB devices. [PT: October 2013]
- October 16, 2013 at 12:58 pm(677) Julie says:
I am so sick of Windows Updates screwing up my machine. This has happened every update since July 2013. I get BSOD for new reason. Laptop is just sitting there idle and I will look over and BOOM, it's rebooting due to an unrecoverable error. The last time I was able to fix it (or so it seemed) by running CHKDSK /F. I am turning off automatic updates. My company does not apply them until months of internal testing, so I am going to follow that policy. I am going to wait until everyone else has figured out MS's bugs for them. Next stop might be the Apple Store. [PT: October 2013]
- October 16, 2013 at 1:44 pm(678) KFinn says:
October 2013 patches are causing printing issues for us. So far it just seems to be effecting HP Printers. They are all networked, and we are using Novell iPrint. I believe it might be an issue with the print driver (HP Universal PCL6), which was modified locally around the time patches were automatically installed. Symptoms are slow to print or failed to print. In IE, users are getting a script error sometimes when they try to print. In Office 2013 (where the majority of the problems are), it is very slow to print or does not print. I've tried a bunch of temp fixes, but none help across the board. Is anyone else having this issue? Has anyone come up with a permanent fix yet? Or narrowed it down to the culprit patch(es)? I've looked everywhere to no avail, even on MS. Thanks so much. [PT: October 2013]
- October 16, 2013 at 3:18 pm(679) mp-lp says:
Mmm same thing happened for me on a *Legal* fully licensed Windows 8 Pro amd-64-bit clean virgin install machine. We tracked the repeated trashing of the boot files *and* the removal of archived backups *and* repeated BSODs down to kb2464058 in the Oct 8/7 2013 updates. Even tried three different world locations for the sources of the update from MS only servers. All versions did the same to our trusty workhorse of a machine. Its a difficult fix (boot with a separate drive and use DSIM to purge the updates and hide this update -I had to unhide each of the updates one at a time to identify the culprit). This update causes serious serious trouble very difficult to remedy for the average user and we would recommend hiding this update from the outset so that your productivity is not negatively affected (five hours wasted for us). (One slight variant we also have Win7 x64 bit installed as a dual boot on this quad core machine and Linux too through a virtual box for quick web server access and maintenance). Please Microsoft, stop breaking our machines! [PT: October 2013]
- October 16, 2013 at 3:54 pm(680) Jolonda says:
I have a Windows 8 HP laptop that I just broght last december. It update itself yesterday. Then rebooted one of my profile. Now I go to sign in the starter window keep popping in and it dont give me a chance to click on anything. How can I fix this, what should I do. [PT: October 2013]
- October 17, 2013 at 4:05 am(681) David says:
I have XP sp3 on the computer I use the most and 7 on a computer I have in another room. The problem I am having with the Oct updates for XP is that 5 of them fail on installation. Everything pertaining to .net.
On the 7 machine, I have heard such horrible things about this update I haven't downloaded it yet.
I really don't know what to do to fix the .net situation. Any help would be appreciated. [PT: October 2013]
- October 17, 2013 at 9:30 pm(682) Ditch Microsoft says:
Just think about the BILLIONS of dollars of costs associated these and other issues with Microsoft's software. Think about all the security faults, virus infections due to shoddy design, slowness, etc. Think about the businesses that have lost their data and been destroyed.
Ditch Microsoft utterly and use software written by people who actually care about you and your business and your data. Microsoft does not care. They just want your money. [PT: October 2013]
- October 21, 2013 at 1:48 am(683) john says:
this october patch has battered my lap top! i've tried all the tips yo have gave on how to recover! i've got most thing working but am unable to install any updates now, laptop freezes alot and cannot shut down properly! any ideas??? e-mail me if you have! thanks! [PT: October 2013]
- October 23, 2013 at 2:14 am(684) Peter Corbett says:
Microsoft update is crap and microcrap doesn't really seem to care about fixing it. One example of how crappy it is, is the fact that the updates that I have successfully installed several times is still coming up with being critical to need to be updated again. Also the service pack 1 for windows 7 will not install on my basic system, no matter how many times I try or in different ways I set up the system. And before you ask – Yes I turned off all my firewall and antivirus software and YES I also tried installing it is Safe mode. No wonder people are buying apple over microcrap. [PT: October 2013]
- October 24, 2013 at 3:39 pm(685) Tim Pendry says:
Well, this latest patch has been the mother of all screw ups for me … a lot of time wasted, a lot of disruption and yet another nail driven in the already decreasing confidence in this corporation. The Updates have still not gone through as I write, hanging forever in MIcrosoft limbo-land, despite a thousand tricks and removing other software in the vain hope that it is someone else's fault and not that of these dipsticks. This operation just does not seem to be basically competent any more (we are not all super-geeks able to fool around inside these machines) and the decision to buy Windows 8 is pretty firmly going to be replaced with a positive and active decision to hang on as long as I can until I can shift out of the Microsoft world. I'm working increasingly on tablet and smartphone anyway. One thing for sure – I am not touching Bing on principle. I just want to punish these guys somehow … and not sharing my Big Data is all I can do at the moment. Frustrated! [PT: October 2013]
- October 25, 2013 at 3:19 am(686) cam says:
im not going to download any windows update ever again – windows updates are like walking across the road blindfolded once a month…maybe you will reach the other side of the road safely, maybe you could get injured but able to recover, or maybe you will end up dead…each time you cross the road you have zero confidence of your safety
and im staying with xp even after april next year when xp updates end
7 seems to be no longer available and 8 sounds like crap (costing hundreds of dollars just to put the newer system on my 2 laptops, doesnt seem worth it)
if a spider bites you on the arm do you flick it off and seek help, or do you let it sit there and let it keep biting you? moral of the story, if windows updates are hurting you every month to the point it renders your previously functioning computer useless or full of problems, then dont download windows updates
i would rather a useable supposedly vulnerable computer to one that wont even boot up
and always backup your important files [PT: October 2013]
- October 28, 2013 at 4:24 pm(687) Jake says:
Well I finally figured out whats always causing my graphics card to crash..Almost every time I update Windows,my Display Driver goes all wonky.Last time was in June.It started back working eventually after doing a system restore and re-installing the update.I just still wasn't sure if it was the update causing it,but a day after I finish updating yesterday, once again my display driver is crashing today..Please fix this.I don't want to pay $200+ for a new graphics card if there's nothing actually wrong with mines. [PT: October 2013]
- November 6, 2013 at 2:26 pm(688) Michael says:
We are back to the days where Microsoft is producing bad updates, thereby screwing its customers out of productivity. This is not new, and unfortunately is becomming all to common again. The latest updates mess up my machine. I am an MCSE, and was lulled into having confidence that QC at Redmond would not take a turn for the worse. I should have taken notice that that is entirely possible in the wake of Redmond producing an OS as ridiculous as Windows 8, which is fine for a tablet but lousy for a desktop. Any company stupid enough to do that – under the misguided belief that a tablet like OS sans tablet will somehow recover sales lost to iPad users – is also stupid enough to undo the years of work building a decent stable OS update procedure. Ending Technet and outsourcing to teams that do not have the 20+ years of experience is going to cost them. The latter is part of the thinking that leads to companies like ZD.net asking why the trend of buggy updates…again. You need to advise people not to update untless they can back out of the updates. Make sure restore points are done, as well as backups, so one can go back to a working OS. All Microsoft had to do is issue an uninstall patch and make the old drivers available. Now we are scrambling to undo Redmonds mess yet again. [PT: October 2013]
- November 13, 2013 at 10:13 am(689) Phil says:
This morning I installed 24 updates, Win 7 32bit and Office 2013.
Outlook 2013 now crashes after restart. Tried 3 more updates that were available after the 24 abut no improvement..
Outlook closes after working for a very short time.
My solution was to roll back to yesterday and I'm OK again now.
Had to tell my user to to install updates until i know this is fixed. [PT: November 2013]- November 13, 2013 at 1:02 pm(690) Rebecca S says:
two patches in a row that killed my computer. Total B.S. I know for a fact that I had a clean hard drive before the October patch because I did regular chkdsk, backup, maintenance, etc. Now I have to do the updates the hard and long way because Microsoft is being dumb? Over it. [PT: November 2013]
- November 13, 2013 at 3:28 pm(691) David shepherd says:
Just installed the updates. so is ok but outlook 2013 crashes every 2 min. So will revert back to pre patch Tuesday or use the own for exchange 2007. As for office 2013 I am on the verge of demanding a credit back from Microsoft – what at dreadful product office 2013 is! Will possibly go back to office 2003 at least it worked [PT: November 2013]
- November 13, 2013 at 5:50 pm(692) Jeff says:
Since the update whenever I try to watch a video on youtube (using Firefox at least) it will play for 7 seconds with no sound then freeze, then it takes a good 2 minutes before it will continue to play with sound. Any ideas what I can do? [PT: November 2013]
- November 13, 2013 at 5:52 pm(693) Brian S says:
Latest Critical Updates has completely frozen my machine – keyboard not working. Restore not working. Now getting blue screens. Will have to reinstall Win7 from scratch.
Lesson Learned – TURN OFF AUTOMATIC UPDATES FROM MICROSOFT [PT: November 2013]- November 13, 2013 at 6:43 pm(694) screw ms says:
update renders SP laptop completely useless while ms BS software slams cpu to 100%. Nothing works.
Time to lawyer up [PT: November 2013]
- November 13, 2013 at 10:59 pm(695) Char says:
This is the second time that Windows has tried to update and crashed my system. It wouldn't even let me restart in safe mode for over 20 attempts. It supposedly had fixed the problem after it shut down during the first attempt to "repair the problem" and then the whole system tanked again. After finally getting safe mode to work and restoring my system to 2 days ago, I am back working. What is up with these stupid updates?!?! This is getting to be a real pain in the you know what! [PT: November 2013]
- November 14, 2013 at 12:50 am(696) Christine says:
I have my Windows 7 computer set to download updates but let me chose whether to install them. This morning, I turned off my computer and it started installing the updates. I left it alone and later that day, when I checked, it told me it was installing update 33,305 of 33,305 and it was stuck. Eventually turned it off as the screen was dark but the computer was on, no way to see what it was doing.
Then got stuck in a loop where it wouldn't restart, went into safe mode, got it to restart, but now my external keyboard and USB hub aren't working. This happened the last time windows installed a bunch of updates. It doesn't seem to be the port, as I can plug in my external hard drive and it will work from the port, but the external keyboard won't, regardless of which port I use.
Why is it automatically installing updates when I've got it set not to, and why won't my keyboard and apparently the USB hub also, work. (Dell Inspiron laptop). I'm completely frustrated at this point. [PT: November 2013]
- November 14, 2013 at 10:50 am(697) Marty says:
New Vista update just changed all my color settings. Any idea how to fix without dogged going through all my control panel settings (which, by the way now accessed in a totally new way)? [PT: November 2013]
- November 14, 2013 at 11:49 am(698) john says:
I fixed the same problem you have with a couple clicks. Open control panel click on personalization then click on window color and appearance. select the one you had and presto problem fixed [PT: November 2013]
- November 14, 2013 at 3:16 pm(699) Mark says:
I updated my MacBook Pro running Windows 7 this morning (I know, I know, MacBook running Windows…).
Anyways, the behaviour I am seeing is that whenever I use the keyboard in:
-Microsoft Word
-SoapUI 4.6.1
-Microsoft Visual Studio 2012The application goes to Not Responding.
If I use the 'Run..' menu, Windows Explorer, Notepad, WordPad, it works.
I tried cutting and pasting text into Word and it allowed the cut and paste. It seems like it is the keyboard that is causing it. [PT: November 2013]
- November 14, 2013 at 4:57 pm(700) Matt says:
Wednesday morning my laptop wont let me log in (Win7). The farthest I've gotten is to the "Welcome" and the wheel just keeps spinning.
I went to "Repair your Computer" in Advanced Boot Options.
Startup Repair – Finds no issues
System Restore – Runs, says finished then promptly shows and error message. I tried going back 1 month with no luck.
Image Recorvery – No image created
Windows Memory Diagnostic – runs, completes, restarts to the frozen log in screen.I can't wipe the thing clean because of some media on the laptop that I need to back up.
I can't boot in Safe Mode either…any suggestions?? [PT: November 2013]
- November 14, 2013 at 7:38 pm(701) Mark says:
Okay, I fixed mine (Keyboard Entry causing Applications to Freeze).
The BTTray.exe Bluetooth drivers were the culprit. I used msconfig to widdle down what my PC was running (Services and Startup stuff) and eventually figured it out.
I removed the WIDCOMM application from my PC, it prompted me to download them from the Broadcom site. I did, and installed the greatest and it worked.
Strange indeed! [PT: November 2013]
- November 14, 2013 at 8:13 pm(702) Donna says:
New computer working great UNTIL the November 2013 update. Now, my Outllook 2010 won't connect. And it crashes constantly. Had to go back to the restore point and all is fine. What a terrible update! [PT: November 2013]
- November 14, 2013 at 9:17 pm(703) Artemis says:
I am so sick of these MS idiots pushing obviously untested updates into the field – this is the third time this year that a number of our Win7 Pro systems have not worked due to MS updates. [PT: November 2013]
- November 14, 2013 at 9:57 pm(704) John says:
Installed IE11 automatically. Computer froze on later startup or IE11 froze on yahoo mail. Restored computer to before IE11 update and now have IE10 in it's place. No problems and unchecked automatic update for IE10 in IE10 Help / About Internet Explorer. Also moved optional IE11 update in Windows Update to Hidden Update. I will wait a few weeks until Microsoft figures out that IE11 is causing a lot of problems. [PT: November 2013]
- November 15, 2013 at 5:41 am(705) mike says:
wifi down on a Win7 pro Thinpad x120e, seemed to affect DHCP or something, the adapter was working, but no address would be obtained. Restored from save point and everything was fine. Didnt' have time to test it further… I have work to do [PT: November 2013]
- November 15, 2013 at 7:00 am(706) Keith says:
I use an ASUS laptop and, just like Matt above, it hangs at the 'Welcome' screen for about 15 minutes then it proceeds to the desktop and is usable. However I got a message 'Failed to connect to a Windows Service'. Also it now runs the old style display i.e. square grey start button etc.
Nice update Microbrains, Why don't you get into a different line of business and leave this to the experts? [PT: November 2013]- November 15, 2013 at 9:05 am(707) Eric says:
Yes after patch Tuesday nearly every machine in office has outlook 2013 crashing either at start up or slightly after.
i have found that simply recreating the profile resolves the issue, though a huge pain for large offices and companies i imagine. [PT: November 2013]
- November 15, 2013 at 10:06 am(708) Matt says:
Keith, you are lucky. I still cannot get past the Welcome screen. It stays there for hours and hours…nothing past it.
I'm all out of ideas on what to do, since I have picture files I need to save, and can't just wipe the OS clean. [PT: November 2013]
- November 15, 2013 at 10:58 am(709) Bill says:
I've never had a problem with Windows XP automatic updates until this week! Both of my computers (mine & kids PCs that I built several years ago) no longer function properly as a result of this weeks windows update.
My PC would get me to the login screen, and then indicate that it was loading personal settings, and then a few seconds later state that it was "logging off"?! Rebooted the PC twice with the same result. Now all I get is a BSOD after the computer POST — never get to login scren.
My kids pc will make it to the desktop, but then the CPU is pegged at 100%!? It's a struggle to bring up the Task Manager.
In the end, neither PC ever had a problem until this week. [PT: November 2013]
- November 15, 2013 at 11:27 am(710) Ruby says:
I did SEVERAL checks before I have finally pinpointed the November updates as the culprit to my problem. I'm using an HP Pavilion dm4, and before the update, everything was fine. After the update, my email servers will not connect, my iTunes also cannot connect to my account, Microsoft Office also cannot connect to server, and my game clients will not connect to servers, either. My internet browsing works fine, but everything else simply cannot connect to the server.<br>I tried to restore to a previous point, but every time when it finishes, it tell me that the restore could not be completed. I would like to avoid doing a complete restore because I have NO way of backing up my file right now, and I have a LOT of files that I would not like to lose.<br>This needs to be fixed ASAP. I know for sure that it's not a network problem, because I have gone around and connected to several other networks and every time I have the same problem: nothing connects. [PT: November 2013]
- November 15, 2013 at 11:59 am(711) Sean says:
We have had issues with each Patch Tuesday since August and November's was the worst. Around 15 of our 200 computers get stuck at either the 'Shutting Down -applying updates' or the 'Welcome' screen. The normal manual shutdown and reboot into safe mode until windows figures out the updates had failed didn't work. It took out IT dept 6 hrs to figure out a fix which work about 80% of the time. The remaining computers were so broke we had to reimage them. [PT: November 2013]
- November 15, 2013 at 4:12 pm(712) Rui Machado says:
I HAVE SERIOUS DOUBTS THAT ANYONE ON MICROSOFT HAS A BRAIN. MY WINDOWS 7 WAS RENDERED USELESS AFTER APPLYING "UPDATES". I'M TURNING MAC… [PT: November 2013]
- November 15, 2013 at 6:33 pm(713) Steven Damm says:
I came home last night after the 11/12/13 patches came down I couldn't get on the internet , I deleted half of the updates and re-booted I was fine Microsoft installed some new patches when I was deleting the ones they had already gave me so when I came up after removing the patches I noticed the new ones were there I rebooted again and the system was still ok after that. [PT: November 2013]
- November 15, 2013 at 11:01 pm(714) Matt says:
So it looks like we are still without a fix for those of us who can't get pass the login/Welcome screen? [PT: November 2013]
- November 16, 2013 at 4:53 am(715) Rudolf-NL says:
I think MS has a serious windows update problem.
In my Windows 7pro's virtual machine (xpmode use) windows update and update security essentials don't work anymore!
1 other xp standalone XP machine updated correctly as well as windows 7 itself.
I'm waiting for a MS fix…
I think patience is needed.
Rudolf [PT: November 2013]- November 16, 2013 at 6:54 am(716) Eleanor says:
16 November 2013 – Internet Explorer 11 update just caused major problem. I had 9 updates available – 8 important, 1 optional. IE11 was an important one but not ticked. I installed the others first, then the IE11 afterwards. The internet Explorer 11 update has somehow deleted user profiles for standard users (a warning box came up). And also killed my network – no networks showing available and no connection and troubleshooting didn't work. I did system restore to remove the update and nothing changed, so I did system restore to an hour earlier and removed all the updates and am now back to normal. Just googled and it seems some people it has installed fine and others have had similar problems – am assuming it depends on your hardware – mine is ageing and a netbook. [PT: November 2013]
- November 16, 2013 at 8:25 am(717) Eleanor says:
Ok. 1) This is a Windows 7 issue – as I have an identical netbook on XP and no issue with the recent updates.
2) I think it's an Internet Explorer updates problem.
After doing system restore on my Windows 7 netbook, I have reinstalled the 9 updates 1 at a time (8 important, 1 optional). Here are the results.Important Updates:
First one for Activekillbits – installed fine – no problems.
Second one – Internet Explorer 10 update – PROBLEMS! It installed and required a restart. It sat for a long time at the 'configuring Windows' page. Then it sat for a long time on the 'Welcome' page. Then once at the desktop I got the square box pop up warning which faded out. And NO NETWORKS AVAILABLE.Did system restore to remove this update and it didn't fix it. Restarted to read the warning box again – sat at 'Welcome' page for a very long time – then black screen for a long time. Then the pop up box, lower right saying "Failed to connect to a Windows Service. Windows could not connect to the System Event Notification service …." There was more but it faded out again. NO NETWORKS AVAILABLE again. And my antivirus program with warnings all over it saying my email attachments weren't being scanned.
Next – did system restore back to before doing both updates. Still hasn't fixed it. Looks like I'm stuck with it now – and no internet on that netbbook – thank goodness for old XP! So will try system restore again, but the restore points don't go back far enough now – at the moment it certainly aint restored to how it was before the updates! [PT: November 2013]
- November 16, 2013 at 8:46 am(718) Eleanor says:
Incidentally I didn't get to reinstall ALL the updates – only the first two (Active killbits and IE 10 (that is 10 not 11) update – which has *****d it. Unable to check windows update for the numbers of these updates as no internet now.
My updates don't come down automatically – I choose when to download and install them, after being notified there are updates ready as I like to avoid problems.
I would advise not installing any of the November updates for Windows 7 just now, but especially NOT any Internet Explorer updates at all. [PT: November 2013]
- November 17, 2013 at 7:15 am(719) Tzahi says:
The patch was updated on 10/Oct/2013 on my XP SP3 computer. Since then, it is trying to reupdate it each shutdown and by the automatic update system.
What shall I do to stop this reupdating ? [PT: November 2013]
- November 17, 2013 at 9:24 am(720) ken says:
My computer worked fine up until a couple days ago, then it started with these funky "Display driver stopped responding and has recovered" messages until sudden BSOD, and can't start up unless in safe mode.
I tried systen restoring back to 12nov2013, and thankfully the system seems stable again.
I see down in the start button win7 wants to update my system before I shut it down down, so for now I've disabled ALL updates, but that doesn't seem super smart to avoid all the security updates too!
I just have NO idea what update exactly is crashing my graphic card driver? [PT: November 2013]- November 17, 2013 at 11:51 am(721) Vicki says:
I'm on Windows 8 – installed the November updates and NO wifi. Identical situation on both Lenovo and Acer laptops. First, I tried un-installing just the Windows Updates, but still dead in the water. I un-installed the Security Updates also, and now I have wifi back. Bad updates!! [PT: November 2013]
- November 17, 2013 at 1:29 pm(722) bill says:
Matt @ 700
Do you have another computer? If so, pull the HD with the pics, put it in an external enclosure and get your pics. [PT: November 2013]
- November 17, 2013 at 1:33 pm(723) kamaliah roslim says:
i just updated my windows 7 my google chrome didnt work, when i click on internet explorer, it wont open,but i can open mozilla browser, i cant play video on youtube because it stated that missing plug-in, and on start up, there are several warning pop up said some programs are missing and whatnot. now i cant use my computer like usual. [PT: November 2013]
- November 17, 2013 at 4:01 pm(724) Vivian says:
Since these updates my computer has lost most all memory. I have deleted all pics and music and most of all of my programs. I had 149G
now I'm done to 136G. I have run virus scans and I get nothing. My computer keeps updating from Windows two time a day. This has been going on for about 5 days. I stopped the automatic updates from Windows just now. But down in my task window I keep getting a yellow shield with an exclamation mark. When hovering over it it read installing updates 39%. It seems to pop up every 10 minutes or so. I don't know how to stop it. I know this all started with Windows updates. Now what! [PT: November 2013]- November 17, 2013 at 9:55 pm(725) Tim says:
The November 2013 updates do have a problem somewhere. I'm running Windows 8 Enterprise x64 on a Samsung Slate 7. After the Tuesday updates, the machine has locked up twice now…the first time a day after the update, and the second time a couple days after that. A hard reboot gets me back in ok.
FYI2…I respectfully but vehemently disagree with Michael's comment above on the absurdity of MS combining the touch interface (aka, Metro) in with the desktop. If you don't like Metro, don't use it and just stick to the desktop, for it's no different than the Windows 7 desktop (other than the Start button/menu, which I spend…what…maybe .01% of my time using…and frankly works just fine anyway). The great thing about combining these interfaces is that I don't need to buy a separate iPad or Android tablet…at night after work I undock the Slate can browse around using the touch interface.
Even though I am reverting last Tuesday's patches until MS fixes the flaws, generally speaking I've found most of their updates to be reliable…this is the first time in years I've had any problems after the Tuesday update.Cheers [PT: November 2013]
- November 18, 2013 at 11:33 am(726) pgm554 says:
The latest patch Tuesday broke the IMAP on Outlook 2013.
I have a call into M$ since Friday and no definitive answer.
If I install from scratch and don't patch,it works fine. [PT: November 2013]
- November 19, 2013 at 4:56 am(727) Eleanor says:
System restore didn't work this time. I have had black screening, sticking at Welcome screen etc, and still no networks available and other glitches. Am now having to reinstall Windows from scratch. I think it must be an older hardware issue, or a 32 bit issue, as some people have had no problem. I also think it is the Internet explorer updates (update for IE10 and install for IE11) that were the culprit in my case. I don't have Office installed so can't comment on that. [PT: November 2013]
- November 21, 2013 at 12:01 pm(728) cam says:
instead of risking ruining your computer with windows updates, try a more fun way of putting your computer through potential major problems…load a six round revolver with two rounds, spin the cylinder, then fire once at computer, if it fires you will have to buy a new computer, if it doesnt then the game begins again the second tuesday of the next month, and each month and so on etc…probability should mean a two in six chance of needing a new computer on any of the months you try this…so at some point in the first three months a new computer will be likely needed, but if youre lucky you might survive for longer…a similar scenario to putting your computers proper functionality at risk each month with the current monthly problematic updates
if you want to have a useable computer…
dont download any windows updates from this point onwards
i seriously mean it…never again
just to repeat…dont download any windows updates ever again, for the rest of your life [PT: November 2013]
- November 21, 2013 at 4:40 pm(729) Nikki says:
I am getting the blue screen of death constantly after 15 -20 minutes each time I reboot. I tried to uninstall the updates and reinstall but there is no way to figure out which update caused this. Also there was a similar problem earlier in the year which I fixed and I only started seeing this again after I ran the Nov updates. Help please. [PT: November 2013]
- November 23, 2013 at 8:06 am(730) Shakir says:
Internet explorer 11 from microsoft update on 13th November 2013 causes BSOD on DELL VOSTRO 3450 win7 home basic 64 bit.
Unistalled IE11 & rolled back to "restore system to earlier times" & everything is fine now.
Microsoft need to test its latest updates before pushing it to its customer. [PT: November 2013]- November 23, 2013 at 10:42 am(731) Tseng says:
Tim, I disrespectfully <i>and</i> vehemently disagree with your statements concerning Windows 8. But rather than go into a detailed argument I will use a simple analogy to refute your nonsense:
Let's suppose all cars were redesigned so that their steering wheels would be controlled using our bare feet rather than with our bare hands. Would you also tell people that "if they don't like it, don't use it" or are you going to start walking to work everyday? [PT: November 2013]
- November 25, 2013 at 9:18 am(732) Tim says:
I cordially but profoundly take issue with your disrespectfully vehement disagreement. IMHO, intelligent folks reading this discussion will have already seen the point I'm about to make to you. Your example is unfortunately *too* simple…it not only compares apples to oranges, but also sorely lacks in substantive parallel. Firstly, yes…my general advice across the board on anything someone might use/consume would be to avoid it if u don't like it. Also, walking is great exercise, so there's nothing wrong with that solution either. That said…your analogy would've been much more on the mark if you'd said "using our bare feet *as an alternate means of steering the vehicle in addition to using* our bare hands." Which is probably what you initially wrote, but later changed it because you realized that the answer would be to just keep using your hands for steering and ignore the foot option altogether.
Cheers [PT: November 2013]
- November 25, 2013 at 10:23 pm(733) Rick says:
Just picked up an HP Envy with Windows 8.1 installed. I installed Office 2013 along with other goodies that I always use. I come home one day to find a black screen. Not in sleep mode so I restart it. Same black screen after the Windows 8 intro. I do a system restore and everything works fine. Couple of days later, same deal. System restore brings it back. I dig into the event viewer and see the Windows Desktop Manager is failing to start; thus, the black screen. I dig a bit deeper and see that this occurs after the updates come through for Office 2013 (not for Windows 8). I install Windows 8 updates and all is good. I then run the update scan and find 41 Office 2013 updates available. I install them, restart and BAM…. black screen again with the Desktop Manager failing again. Obviously, there's an issue with the Office 2013 updates and the Windows Desktop manager. Hopefully, Microsoft gets a report of this issue and fixes it. For now, I'm uninstalling Office 2013 and going back to 2010 to see if it will update and not kill my computer once again. [PT: November 2013]
- December 8, 2013 at 6:27 pm(734) Wes Rolfson says:
I have been contacted twice now for issues with printers not printing after the latest update release by Microsoft. Lexmark and HP both reported that the issue is with the driver conflicting with the update and wanted my clients to pay 150 or more to get it resolved. Has anybody else had this happen or have any great ideas for getting it fixed? [PT: November 2013]
- December 9, 2013 at 10:47 am(735) Philhege says:
Server folks: some SQL servers have had issues with the .NET Framework update. Integration Services would not start. My experience was that other services had locks on the .NET-related files that needed patches/changes, preventing the update from completing. [PT: November 2013]
- December 9, 2013 at 7:29 pm(736) Lorna says:
I have an HP Printer which would not work after the update. When I tried to reinstall my printer software from the original disk, I received an error message that my printer was not compatible this version of windows (even though it was running fine before the update). Each time I try to scan or fax a document, I am automatically directed to some cloud server (which works) but which I may not use for my job. Still trying to figure it out. [PT: November 2013]
- January 15, 2014 at 8:52 am(737) Jennifer P. says:
The patch that took effect last night was a disaster. I was unable to even log in and I had to log in in safe mode and restore to pre-update. I'm not sure what happened, but it didn't even recognize my login password. Great security update! NO ONE would be able to use my computer, including myself. [PT: January 2014]
- January 15, 2014 at 6:09 pm(738) Buck says:
Installed all four items from the latest Windows update – Tuesday night, January, 14, 2014. Today, Wednesday, January, 15, all Microsoft Office applications are having issues opening – some open, some do not. Have to hit cancel and attempt an opening again. The error message: "There was a problem sending the command to the program" pops up after about 10 seconds of attempting to open.
Running a Lenovo Thinkpad with Windows 7. Any idea on this particular issue with Microsoft Office? Just started today after the Windows updates last night. [PT: January 2014]
- January 15, 2014 at 11:27 pm(739) off-track says:
Nope, still broke.
No need to restore to a previous save in my case. Just as soon as the machine reboots to the point when you have mouse control select: start > setting > control panel > automatic updates, double click that and select "turn off automatic updates", and then "OK". Everything works as normal after that.
A big FU to Microsoft as far as I'm concerned! If I didn't have a database that uses IE 6 and a printer that doesn't support Linux I'd hav kicked MS to curb long ago. [PT: January 2014]
- January 16, 2014 at 5:14 am(740) Nick says:
Went to bed WEDNESDAY everything working OK. Wake up and my newly "upgraded" Win8.1 will not allow browsers to work.
Reset to 14 Jan restore point did not help. Outlook and antivirus get to the internet just fine, browseres (IE9, Chrome) won't, firewall shutdown no effect. Great! [PT: January 2014]
- January 16, 2014 at 7:25 am(741) JeffS says:
Same here. Last night at shutdown, 7 updates install to WIN 7 PRO. This morning: no Internet access. All outgoing ports are down. XP Machine on which I have updates turned off still connects.
This is critical – now that we can't connect, how to we get the update to fix it. I have a number of remote kiosk machines based on WIN 7, how do I get them all fixed – some are located in other states. What a mess! [PT: January 2014]
- January 16, 2014 at 7:48 am(742) JeffS says:
Found the Answer in my case: Did system restore prior to 1/14/2014 (do not think that helped because problem still existed). Disabled and then re-enabled the network adapter. Internet connection back up. [PT: January 2014]
- January 16, 2014 at 10:26 am(743) maiko says:
my PC is Windows 8. And i just update it on Windows 8.1. but when i restarted my Pc, it doesnt open.
it says
"your PC is run into a problem and needs to restart. were just collecting some errors and then we'll restart for you."
my PC is HP. what will i do now? [PT: January 2014]
- January 16, 2014 at 12:34 pm(744) Andrej says:
I have installed 3 updates (KB2862330, KB2913602, KB2913431) + Windows Defender yesterday when I went to bed. Before doing updates, the computer was after fresh restart.
Today in the morning, after turning on the computer it began with BSOD (IRQL_NOT_LESS_OR_EQUAL).
- Then restart.
- After restart, my wireless USB keyboard was not working (even though my wireless mouse connected to the same receiver was working fine).
- Another restart.
- Checkdisk scan, found some orphaned files.
- After starting up and logging in, Windows asked for reactivation!!! Fortunately, reactivation went fine.
- Then I found out that my external HDD (connected through USB) is not working. I had to turn it off and then turn on. After that, it worked fine.In summary, it made me feel quite uncomfortable but now the system seems working fine.
My system is Win7 x64. [PT: January 2014]
- January 16, 2014 at 1:09 pm(745) Honeeluv says:
I've had problems for 4 days now. The web pages load slowly and when they finally load the pages are totally distorted. I also am unable to download or update ANYTHING!!!!!! This is so frustrating! At first I thought it was my internet connection but that is intact…..FORTUNATELY!! I have factory restored my computer thinking that was the issue. The computer comes back up with the same issue. I wish that when a company provides updates to their consumers that they would install the updates on their computers first to see how this **it feels! It is totally frustrating and irritating!! I cannot say that this is only happening with Internet Explorer, it is also happening with my Firefox browser as well!!! [PT: January 2014]
- January 16, 2014 at 4:31 pm(746) Norman says:
Last night's poo-storm of Microsoft patches/updates was horrible: system crashed, went into Check Disc, damaged and/or deleted .dll files that prevented everything from Wordpad to Adobe Suite from opening.
And, of course, I'm facing project deadlines!
Tried System Recovery back to the 14th and got BlueScreen (uh-oh) but rebooted the system in Safe Mode. Tried System Recovery back to the 8th and managed to limp back to work.
Time to start blocking automatic updates from Microsoft, I guess. [PT: January 2014]
- January 16, 2014 at 5:03 pm(747) David says:
Most recent updates made it so my connection to an xp machine from a Win 8.1 machine no long works. It rejects my logon credentials to see the network resrouces. Printers attached to that machine no longer print across the network.
Internet connectivity drops repeatedly on the Win8.1 machine. Unplugging the router seems to fix it, but it is very annoying as I have to do it twice an hour. [PT: January 2014]
- January 18, 2014 at 3:54 am(748) Saleey says:
Same here, the jan 16 pack of six updates fuxxed up, 3 of them installed ok, 3 of them failed with a BSOD, had a nice half hour of freaking out time before I got it all sorted out, the updates that mess up my sistem are.
KB2913431 [PT: January 2014]- January 18, 2014 at 5:56 am(749) Darke says:
Hello again Tim, long time no see Back to business
Buck – The problem you experience with that error I also had it when I tried to install office 2010. Still it does not work (there are almost 2 years now), I got that error too but only in excel. Word or PPT would say that the file is corrupt and so on. So now I am using office 2007 and have no problems. I mention that 2010 is a legal version.
If you follow the link below you will find a fix from MS for excel, try and maybe it will solve this issue with the error.
Considering that your error is post update, I have another solution for you:
1. Close all instances of Word that may be running. Now click on Start and type winword.exe /r and hit Enter
2. This will automatically start Word, start Setup, makes changes in the Windows registry, and then quit. This switch (/r) forces a re-register of Word in the Windows registry.The above example was for word, you can try for each office program you have installed. Is time consuming but it may solve the problem.
Try it and do not forget to come back with an answer good or bad.
Cheers, Darke
[PT: January 2014]- January 18, 2014 at 6:16 am(750) Darke says:
Hello again Tim, long time no see Back to business
Buck – The problem you experience with that error I also had it when I tried to install office 2010. Still it does not work (there are almost 2 years now), I got that error too but only in excel. Word or PPT would say that the file is corrupt and so on. So now I am using office 2007 and have no problems. I mention that 2010 is a legal version.
If you follow the link below you will find a fix from MS for excel, try and maybe it will solve this issue with the error.
Considering that your error is post update, I have another solution for you:
1. Close all instances of Word that may be running. Now click on Start and type winword.exe /r and hit Enter
2. This will automatically start Word, start Setup, makes changes in the Windows registry, and then quit. This switch (/r) forces a re-register of Word in the Windows registry.The above example was for word, you can try for each office program you have installed. Is time consuming but it may solve the problem.
Try it and do not forget to come back with an answer good or bad.
Cheers, Darke
[PT: January 2014]- January 19, 2014 at 5:07 am(751) Jake says:
Here we go again.. let the games/carnage commence! [PT: January 2014]
- January 20, 2014 at 1:54 pm(752) Carl_In_WA says:
I have windows 7.1 on my home PC. Do not know how to describe what I am experiencing since the Tuesday's update except that the system is "stuttering" Even the blue little loader circle when you are loading a page.
I never update automatic. I tried SR but that did not fix. Any advice? [PT: January 2014]- January 20, 2014 at 11:45 pm(753) Preston says:
gf's gateway netbook crashed last week.. get a long irritating beep and then goes to window resume loader and continues beeping, if I had my way id throw it in the creek. Trying to find some sort of fix for it with online help to put on flash drive from my computer to get her up again, if at all possible? any ideas? [PT: January 2014]
- January 20, 2014 at 11:59 pm(754) Preston says:
girlfriends lap top is gateway netbook with win 7 starter on it. worked fine until last week when you go to log in password box automatically filled with dots and computer just has an annoying beep. now u turn it on and it beeps constantly until it gets stuck on window resume loader page. then it wont let you do anything, key board wont work, im using an external keyboard with usb cable to try and reboot it but it don't work either. any ideas? mine is to send it down the creek without a paddle!!! [PT: January 2014]
- January 21, 2014 at 3:24 pm(755) Darke says:
Carl – This January MS did not checked their updates before releasing them to public, maybe they were to drunk for it, holiday and stuff. Kidding aside, please check that it shows no trace of the last update it made, if it does, try to remove it. Maybe an update is still there and is messing up with your PC. Or the registry is already corrupted by a faulty update. It is just a guess, but besides my above advice, I don't think at something else right now
Preston – The fact that you experience this issue after the update is strange, but from my last few years of working on PC's, my concern is that the computer itself has a problem. If you hear a beep, in 99% of cases is a BIOS issue. Don't take my word as a law, because I tell you this based only on your brief description, the accuracy of description may vary. This is my first thought for your problem, if you found a solution, please let me know.
Cheers, Darke
[PT: January 2014]
- January 22, 2014 at 1:27 pm(756) Michele says:
Yesterday's update has caused Microsoft Outlook 2010 to stop working in Windows 7 on all computers that were turned off last night. [PT: January 2014]
- January 22, 2014 at 2:26 pm(757) Zack says:
Ever since the update my computer does not boot up at all when coming out of sleep mode, it gets stuck on the startup screen and shows no evidence of loading [the little circle that always pops up while it's booting back up doesn't show up.]
On top of that, now it's having problems going into sleep mode as well. I did a system restore and everything worked fine until it forced the update again. [PT: January 2014]- January 22, 2014 at 3:28 pm(758) Darke says:
Zack – Please check your hibernation file, maybe this month update mess it up. This is the main file that windows uses for sleep (going in or out). Try to disable hibernation, do a cleanup with ccleaner and enable it again.
Before enabling you can do a test and try to get it into sleep and out. See if there is a change on windows behavior. !!!!!! Important – Before doing this test, please check in bios that is not set to S4 state, this is hibernation state. !!!!!!!! You can use S3 or better S5. Or you can disable hibernation for good, it depends on what you are doing and if you really need it.I use S5 state and is more reliable, hibernation file is disabled and is more efficient in time this way.
I see that you use W8, I hope is not very different than W7 and you can do this steps with no problem at all.
Cheers, Darke
[PT: January 2014]
- January 23, 2014 at 12:33 pm(759) Argus says:
After update; No MS Office programs, to include Outlook cannot access internet. Causing major problems because Outlook cannot get to exchange server. Have to do a system restore on multiple computers in office. After system restore everything works. [PT: January 2014]
- January 28, 2014 at 6:33 pm(760) Cheska says:
It's now for more than two months that we are getting such crappy updates. First in dec with those three recurring updates and finally we got a fix.
One update was installed, and than the message came, that the other two were not necessary.
Last week also problems and now again with windows 7.
Start in safe mode and then a normal boot.
Or it shows an error and starts a rollback of the installed updates.
It seems that the windows 8 promotion team is trying to eliminate windows 7. [PT: January 2014]- January 28, 2014 at 7:14 pm(761) Cheska says:
(757) Michele
I have used an existing image for the hard drive of a Toshiba laptop with Windows 7 Professional and Office 2010.
And because it was connected on the internet, it updates directly
Then I wanted to reactivate 2010 with a new key.
But after the time that Office was configured with that key, starting Word, an error, the key was not accepted.
One more time with a different key, same result.
Office 2010 removed and reinstalled
The same key that was first refused, introduced again and it was accepted.
For every curse, direction microsoft, i want to recieve a penny.. [PT: January 2014]- January 31, 2014 at 8:05 pm(762) grego says:
After this months patches have 22 laptops that need to do a system restore back to before the updates as after the updates the pcs go into a loop on startup running startup repair.
Uggh [PT: January 2014]- February 8, 2014 at 3:30 pm(763) Mark says:
I have a VAIO laptop Windows 7 64bit and had .NET Framework update and now my Internet keeps crashing. I also can't open any programs because the little blue circle just keeps spinning. What is happening to my machine? I look at the process tab and nothing seems to b e running yet I can't open anything unless I reboot the machine. [PT: January 2014]
- February 8, 2014 at 11:35 pm(764) Darke says:
Mark – can't tell for sure, but you most probably have framework 4.0, if you let windows make autoupdate, you most certain have installed framework 3.5 updates as well. Sometimes these kind of updates (updates on previous version of what you have installed on your machine) can do a conflict, therefore, your internet is crashing.
Try to check what version of framework you have on your machine and check the update folder to see what kind of updates windows made. My advice is to keep only the updates of your version of framework.
Although, I have to admit that if the versions are the same, I don't have a permanent solution right now. The only solution it would be to uninstall the last updates of framework, or do a restore.
Cheers, Darke
[PT: January 2014]
- February 10, 2014 at 2:13 pm(765) Darke says:
srivastav – Yes, you can update W8 as any other windows OS. From what you say, you want to install W8 Enterprise with that 90 days extend. You can do that also, but after those 180 days expires, you must purchase the full version or return to a previous OS that you have license for.
So the choice is yours.
Cheers, Darke
[PT: January 2014]
- February 11, 2014 at 11:18 pm(766) Thomas Mcdonald says:
Just the system update done to my computer, now my computer will not work at all on the internet, tried to system restore to a earlier point but all restore point say they can not complete, at a lost what to do now..Why do they put out updates that will mess your whole freaking computer up?
- February 12, 2014 at 4:12 am(767) matt says:
i did the big update today for windows 7 and after the reboot, i could not get internet connection. i played around with my modem and other things and gave up. did the system restore to before the update and it still wouldn't connect online. i luckily remembered the trick of uninstalling network drivers and then reinstalling them.
maybe it was unrelated, but after a few hours of being online it seem like more than just a coincidence it went out after the update and computer restart. i'm afraid to install the updates now since i don't know exactly what caused it.
- February 12, 2014 at 4:36 am(768) Jonp says:
Just done the patch update, and it has stopped all browsers working. there were two restore points for the updates yesterday, and restoring to the latest of did not fix the problem. I can ping and tracert, but timeout on any browser.
- February 12, 2014 at 11:46 am(769) Omer says:
Applied patches for Feb 11, 2014 and can no longer connect to the internet. Even ping is failing with "general failure". I have IP's reported from my LAN and comcast in my ipconfig results.
Any ideas on how to resolve without rolling back?
- February 12, 2014 at 2:28 pm(770) Arnie says:
The latest batch of patches from last night (2/11/2014) crash my system (Windows 7 32-bit) with a blue screen of death. Performing a system restore has corrected the problem temporarily.
- February 12, 2014 at 4:13 pm(771) Phoenix says:
Never fails. I dread Microsoft updates, Patch Tuesday every month.
Never fails I lose internet connection on restart.My solution
Do a command prompt to flush and renew DNS settings
Copy and make a bat file
Preview shortcut that's handy (On Your desktop)- February 12, 2014 at 4:16 pm(772) Jeff says:
I just downloaded the latest update (Feb. 12, 2014) and am now experiencing issues on my netbook. It's an Acer Aspire One D255 series that runs Windows XP. I've rebooted it but the problems persist across reboots. These issues appeared after the update. They are as follows:
1) Windows explorer does not start up properly. I have to force-close it with Task manager and re-open it. This occurs at start-up and prevents any of the desktop to appear.
2) Start up programs. Most of my start up programs didn't open automatically. I had to manually open them.
3) The task bar. More specifically, the icons on the bar. They've disappeared and haven't updated when I open/close programs. I've tried 'resetting to default' which has accomplished nothing.
4) Freeze-ups. After the update, I've noticed that the computer itself is operating much more slowly than usual. It freezes up for a few seconds any time that I click onto something new. (IE: A new tab, a new browser, a different program, etc.)
These are the major issues that I've noticed so far, and my computer has never had any issues like this before.
- February 12, 2014 at 4:28 pm(773) Austin says:
The updates last night froze my system. The first time they tried updating they froze mid-update so I turned off the computer. The second time they loaded fine but when I tried to use my laptop this afternoon none of my browsers would open, and I kept getting error messages telling me that "my_Intel" "AsusWebStorage" and a few other programs stopped functioning. I managed to fix the problem by starting the computer in Safe Mode and performing a System Restore to two days ago.
I'm running a 64-bit OS on ASUS laptop with an Intel Core i5 2.5 GHz processor with Windows 7 Home Premium. I've repaired the problem for my computer. Hopefully this allows someone to come up with a more permanent solution.- February 13, 2014 at 5:29 am(774) T says:
My asus n71j has wifi problems since the last update. I have to manually delete the wireless adapter every time after startup to get it to work, the hardware wifi on/off switch will only wsitch off the wifi. Lose all my stored passwords etc.
Cannot restore to previous restore point due to "unkown error".
- February 13, 2014 at 7:38 am(775) Albert says:
The latest update made it where my PC is telling me to activate my windows key again, my PC is only a year old, isn't that a 1 time thing. also when I put it in again it says my key cannot be used. I have not updated any hardware or anything. please help
- February 13, 2014 at 10:11 am(776) Creig says:
I never have experienced significant issues with updates but this one (Feb 12,2014 has really been a drag on my system. I am experiencing loading system latency, application loading system latency and network latency 5 to 6 times the normal. Please test your software before you push it out. I have an HP Pavillion dv7 Notebook 4G 64 bit with Windows 7. This is a mainstream system and should not be affected by a normally tested application rollout.
- February 13, 2014 at 10:39 am(777) Smitty says:
The update this week caused every single one of our Windows Server 2012 and 2012 R2 machines to hang on reboot. We had to manually restart each one and fortunately they booted successfully after that.
- February 13, 2014 at 12:19 pm(778) Jeanne says:
I received notice of the patch Tuesday updates on Wed. Feb. 12. I updated last night, but didn't restart my computer (WIN 7 Home Prem) until this morning. BIG MISTAKE updating! So aggravated. It took forever to install those updates, then when it did start…a black screen. Nothing else. I waited about an hour to make sure all was clear, but nothing. Tried restarting computer. Would not restart. Waited again. Then tried to restart. Same problem. The 3rd time I tried to restart computer, a window popped up telling me there was a restart problem and did I want to do a repair. Well, since the update froze my mouse, I just let it go into repair. Then it asked if I wanted to do a system restore and I was able to say yes or no, so I let it do a system restore, although it didn't tell me to what time it would be restoring it to. That worked. My computer restarted to apparently 'before' those Microsoft updates were installed. I am NOT going to reinstall them until I back everything up before hand. I also plan to reinstall one at a time (the ones they say are critical) and hope for the best. It is getting more risky by the month to do these patches!! Thankfully there is a site as this one with others with the same problem so you know you aren't going crazy!
- February 13, 2014 at 8:38 pm(779) diet to get six pack says:
Hey there! I've been reading your website for some time now and finally got the
bravery to go ahead and give you a shout out from Humble Tx!Just wanted to mention keep up the good job!
- February 13, 2014 at 9:14 pm(780) Schannel 36888 says:
Updates loaded ok, however the usual culprit 2670838 had to be uninstalled which also removed IE11, so defaulted back to IE9. Second problem was that some web sites not displaying data returning error "IE cannot display page". Tracked this down in the event viewer as a schannel error 36888. googling this error and reviewing microsoft windows forum. The result is to unflag the TLS settings in IE under advanced options. no reboot required. All worked fine and no schannel error 36888. Event viewer is a good way to see what errors are occuring on your system. Then google for solutions. I sway more towards what microsoft indicates than whats in general forums. All I need now is for microsoft and ATI Technologies to provide a driver that fixes 2670838.
- February 14, 2014 at 10:03 am(781) Kathy says:
After latest updates my IE will not launch any websites at all and I have internet connection.
I am at a loss.
I have other browsers to use( Chrome & Firefox) but I have one critical site I have to access that only works with IE.
If anyone has suggestions, I am open to them.
I am using Windows 7 Pro.
- February 14, 2014 at 11:20 am(782) Hoddo says:
Had exactly the same problem as Kathy. I let the latest update run overnight and this morning couldn't access anything on IE. I did a system restore and everything was fine but it seems the update has been loading in the background and now it wants to be installed again. I've postponed it and will let it run overnight again. I expect to be doing another system restore in the morning and then I'll be changing to an option that only lets these updates download after I give permission.
As Thomas McDonald suggested in an earlier post, these updates should be thoroughly tested before they're unleashed on all the Windows users around the world. This is totally unacceptable from a company like Microsoft.
- February 14, 2014 at 11:43 am(783) Ken says:
I installed the updates but when it gets to the "configuring windows" screen, it automatically reboots, and keeps on rebooting over and over when it gets to that screen again. I restored my computer to a time before the updates in order to run it. Has this happened to anyone else? I would appreciate any help.
- February 14, 2014 at 2:27 pm(784) westerfunk says:
I performed the updates on my Windows 7 machine and it just kept crashing. Did each update individually, restarting on the one's that needed it. and all went through. Beating. Thanks M$!
- February 14, 2014 at 3:43 pm(785) Darke says:
Hello everybody, it seems that this month MS did it again and some computers are crashing beyond simply repair. I see that the most common issue is IE not loading pages, my advice is simple, DO NOT UPDATE KB2909921, is the one to blame for this problems.
In same time, if you truly want to update windows, please do a manual update. Do not let windows decide when or what to install by itself. This is the most common cause of crashed computers.Keep in mind that if we talk about a virus, a trojan, buggy updates or any kind of stuff about computers, the first person responsible is yourself. You hold the key of what you will have installed on your computer and by that I mean what you permit to be installed.
I don't want to blame anyone, I myself did errors when I was at the beginning, so I have been through and learned my lesson.I hope you all understand what I am talking about.
Cheers, Darke
[PT: February 2014]
- February 14, 2014 at 3:56 pm(786) Krok says:
After updates lost about 20 GB of space. Why update so big? Should it replace old files or something?
- February 14, 2014 at 8:21 pm(787) Gerardo says:
My Dell (recently bought) desktop has been trying to update and it downloads the patches but upon start up, it fails to configure. Am I lucky to not have it actually configure?
- February 15, 2014 at 12:19 am(788) Darke says:
Gerardo – I am most certain that there was an unsuccessful update, that is why windows did not configured updates. But what you are really lucky for, is that you now do not have same problems as everybody else does because of this month updates, because it didn't updated actually. So, if you skip this month of windows updates, it is a more wise thing to do right now.
I am curious, look in your update event timer and and tell me if they were installed or failed.Cheers, Darke
[PT: February 2014]
- February 15, 2014 at 12:42 am(789) Darke says:
Krok – Yes, it should update only some files, the space occupied it depends on what your system updated but ussualy does not exceed 2GB, the problem that you have on your PC is that MFT is messed up, you do not have that 20 gigs occupied, but it is what windows thinks you have occupied after the updates.
My advice on first hand is to do a defrag operation, you will see that there is a lot of "System volume information" that lays around and will tell that is fragmented. Do a defrag or 2, a restart, another defrag and another restart. The thing is that you can't defrag MFT 100%, but followed by restart, windows reorders files and maybe it could lead to a state before update (just considering the space).
I repeat, it is not proofed 100% that it will repairs this issue you have, but worth to try.On the other hand, if you have a SSD installed, I strongly recommend that you don't do a defrag operation. SSD's are not suitable for this operation!!!!
Cheers, Darke
[PT: February 2014]
- February 15, 2014 at 3:25 am(790) Drake says:
Darke, Thanks for quick advice, as i know now (with help of space sniffer) it really was problem with System volume information. As i believe it created system restore files or something like that same time as updating, and i managed only delete all points of restore except last and get back half of space lost, but last point takes most – 9.5 GB.
- February 15, 2014 at 3:43 am(791) Krok says:
Drake thanks again, i defrag C disk once and it removed all that 9.5 gb, without even restarting.
Sorry for messing up with name in 790 post and good luck.
- February 15, 2014 at 5:52 am(792) Darke says:
Krok – I am glad that your problem is solved and my advice was helpful, about the name, is Darke, not Drake, a bofere r.
Anyhow, I am glad for you
Cheers, Darke
[PT: February 2014]
- February 15, 2014 at 1:52 pm(793) Kyra says:
After the update, ALL my saved documents and shortcuts I had placed on my desktop are gone! Where did they go?!?! I am most concerned about the documents.
- February 15, 2014 at 3:34 pm(794) Darke says:
Kyra- First thing to do is check that you have checked to show desktop icons. The other thing is to check that in folder desktop you have all your previous documents and shortcuts that you had before. This way, you will know if there is only a setting issue or something windows OS decided to just not show icons on desktop.
Cheers, Darke
[PT: February 2014]
- February 15, 2014 at 6:02 pm(795) W says:
Seems like all document settings got refered to a Temp user … guess I'll try to find a fix/wherever that setting is but no luck yet.
- February 15, 2014 at 9:00 pm(796) Nishan says:
Hi all. Just want to let you know that I had the same problem. As I did a fresh install of Windows 7 only 3 weeks ago, and everything was working perfectly until last night's Windows 7 update, it is definitely related to Windows update. The computer kept freezing and crashing multiple times. At one point it stopped loading windows. I simply restored to a point immediately before the update and now everything seems fine. I'll take Darko's advice and skip this month's updates.
- February 16, 2014 at 2:00 am(797) RocknRoadie says:
Since Wednesday evening, there have been several websites which either do not load properly, such as Facebook, or cannot be found anymore, such as the Sydney Morning Herald. This has been happening on Windows 7 (64bit and 32 bit) and XP on Internet Explorer, Firefox and Chrome. I tried backing out to the 10th but this has made no difference and all updates have reloaded themselves anyway. I guess it doesn't make much difference now. Does anyone know if Microsoft are working on this to fix it or if there are any short term fixes?
I also had internet access issues which turned out to be a lan proxy setting in IE that had be automatically turned on. When I unticked it, I could access the internet again, but still with page loading issues.- February 16, 2014 at 3:42 am(798) dick says:
i just bought a brand new lenovo q 190….want to integrate it whith my other sys (win 7)….no go with cox cable…blah!…i either by new moto or f'd…looks like cox and ms lost a subscriber
- February 16, 2014 at 9:47 am(799) Gurdon says:
Just allowed the latest MS update and while my wifi is conncected, I can't get to the internet. Restoring now.
It appears culprit may be Microsoft (modem) 6/20/2006 6.3.9600.16384 (mdmbtmdm.inf).
Also, when I restarted a couple times, I saw an error flash up referencing cwmp transport…
The computer finished the restore, but then gave me an error – driver corrupted expool
It automatically rebooted – slowly logged in – connected to wifi – System Restored to 2/13/2014 9:41:44 AM message – Dropbox logged in – connected to Fatwallet. I'm back up and running.
I'm not a techie, so if anyone has suggestions, I'll not be offended. Hope this helps someone.
- February 16, 2014 at 5:55 pm(800) Susan says:
How is somebody that isn't a techie supposed to fix all this crap when the update is preventing going online, preventing programs from opening that worked just fine before the update, and all sorts of problems? Why do updates change settings? Why do I have to restore half the time when updates like this are installed, just to have the computer function like it's supposed to? Have had problems on 4 computers since this last update!!!
- February 16, 2014 at 8:56 pm(801) Scott says:
Since the update, my computer has been running extremely sluggishly, with intermittent hiccups every couple of seconds. It seems to be the worst while browsing the internet with Chrome, especially while watching videos online. The video will cut out ever so slightly, like it's buffering every few seconds, which is unbelievably annoying. Hoping for a quick fix on this one.
- February 17, 2014 at 1:06 am(802) RocknRoadie says:
Ok, found out what the root cause was, I think. Restarted the modem (which hadn't been giving any problems) and all the site access issues cleared up. Still doesn't explain why Linux access worked ok.
- February 17, 2014 at 7:54 am(803) grrr says:
17/02/14 update of windows malicious software remover tool has caused my laptop to run incredibly sluggishly, taking approximately 10 minutes to get to login screen, and incredibly slow thereafter.
- February 17, 2014 at 12:53 pm(804) Infotechie says:
Windows8 and Toshiba laptop: Why is it that EVERY time I perform any updates (as per the little messages I regularly receive on my laptop) for WIndows8, I have to go through almost 2 weeks of crashes in everything from a simple OpenOffice document (that has nothing but text in it), through Notepad documents (again, nothing but text), and ANY browser I might use (FIrefox, Chrome and IE included)? I mean, this has reached the point where the laptop is about to sail through a window. I hate WIndows8 and Toshiba laptops are blatantly not made to handle it, yet it comes pre-installed and I feel like I've been taken for a fool. Any suggestions toward solutions?
- February 17, 2014 at 9:02 pm(805) OneToughCookie says:
I was away from my desktop all weekend, and when I turned it on it announced that I had, no exaggeration,+19 <i>thousand<i> updates to Windows 7. It ran them all through in a couple of minutes, but is this legit?
- February 18, 2014 at 12:32 pm(806) Naval Sodha says:
After the latest windows update to my windows 8.1 HP laptop, I cannot access any web sites from IE 11. I tried to reset IE but it will work for one site and then fail all over again within a few seconds. IE keeps defaulting to the url g.msn.com/HPNOT31/
Anyway I can get rid of the last update?- February 19, 2014 at 1:29 am(807) Southideth Manivong says:
Ever since the update on the 13th, my net keeps on crashing. The problem is that it won't let me reconnect to my net at all. I'd have to restart my pc for my net to function again. This month's updates have been really terrible to my experience…I wouldn't d/l or install any of them unless you really "need" them for any reason. I'm slowly uninstalling these updates to see if it'd help with my issues.
- February 21, 2014 at 3:25 am(808) King John says:
These updates caused
my mouse (LT M600) stopped working
my sound card (ASUS Xonar D2) stopped workingNo other improvements were observed
Thank you Microsoft!
- February 21, 2014 at 8:31 am(809) Steve says:
Win 7 64 Pro – Dell M6500 mobile workstation
Update changes most of my desktop and task bar icons to generic text. Tried a couple different manual fixes – no help.
Had to restore to pre-update condition to get my icons back
Funny thing is that I have the auto-update feature turned off, yet it still doing me wrong.
- February 21, 2014 at 1:31 pm(810) Aaron says:
I'm on Windows 8.1. I noticed system restore had created a Windows Update point earlier in the day. Windows became non-functional several hours later: could not play audio files, lost sound, video games operating erratically. I was able to make it reboot from the start menu, but it went into an endless repair loop that failed. System restore showed the restore points, but none of them would break me out of the repair loop.
Tried to do a refresh then a reinstall on the existing hard drive partition. Reboot is complaining about a device error. I'm running full Dell diagnostics from the BIOS and finding nothing: hard drives functional, memory functional,etc.. I'm going to get a completely new hard drive for the C drive and see what happens. There is also a second CD-ROM that has power but is not listed in the diagnostic. Maybe I will try to boot the install disk from there to see if it is actually working.
I've had some other updates where I've had to unplug all my USB devices (except mouse and keyboard) to get Windows started. Safe mode is always inaccessible. I don't know why they bother with a "repair tool" if it doesn't tell you anything. I'm thinking of reverting to my Dell Windows 7 image, but it doesn't utilize the larger hard drive space.
- February 21, 2014 at 2:25 pm(811) Tim says:
Had a huge issue with my Browser. When trying to download a file, I was trying to reinstall some other software, I was getting an open instead of run box. it didn't matter what I was trying to download or what site. I installed firefox and had the same issue. Very weird. Today it is operating smoothly. I ran every virus software I could incase it was a virus. Also noticed a user account set up on my machine that was never there before. Deleted it but still.
- February 21, 2014 at 3:27 pm(812) John Camden says:
This last update broke everything. Really crazy. It erased configs that I had for various programs, disabled keyboard shortcuts, even some that are basic to Windows, such as win+up, right, down, or left. It was just awful. Even Launchy was broken so <forcing the words out despite the trauma> I had to use… I used.. the Metro UI! Oh!
That was the last straw. I installed Ubuntu 13.10 and I was amazed that it was actually easier, more problem free, and more ready to go out-of-the-box than Windows 8. Surprising for a highly configurable Linux system, eh?
Well, congratulations, Canonical. You are vastly superior to Microsoft, and you do it for free. I love you.
- February 23, 2014 at 12:27 pm(813) Dan & Chris says:
After the Feb patch updates we lost our browsers' abilities to bring up websites on our HP Windows 8 laptop, but still had an internet connection. We took Tim's advice and checked the update history and did a system restore back to Feb 12. Everything returned to normal with our browsers. Then we manually re-installed the updates one at a time, testing after each one, and were able to isolate the problem update, in our case KB2909921, just like Darke said. All other updates are installed and causing no problems. We read that KB2909921 is a critical update and we'd eventually like to re-install it without it causing problems. Does anyone know how to do this? Or can we just ignore it and be safe without it security wise?
- February 23, 2014 at 7:50 pm(814) Chris says:
I've spent days trying to correct the problems Microsoft has once again dumped onto my PC with their stupid patches!! All was working fine (after I fixed thing from the last patch Tuesday) but days later after the patches I still cannot get my graphics card to run smoothly along with several of my graphics programs whcih depend on card. Thanks once again Microsoft you bunch of idiots! Cannot believe I pay money to these people for software that never works correctly out of the box! Like other's I'm going to move to a Linux System or Mac, so tired of the loss of productivity recieved on a monthly basis care of Microsoft!
- February 24, 2014 at 6:52 am(815) LeiaSolo says:
Hello everyone: Just to let you all know that when the system updates were made back on February 11, 2014 – 2 days after I got my brand new Windows 8 computer, the system started to act really funny, and then it worked fine for a few days until last Friday on February 21st when I had to pay close to $200 for Dell to give me 1 year subscription to their online support help and for them to diagnose it remotely, which they did…they came up with the fact that there was a lot of advertisements and bad junk on there that Microsoft decided to put on there without me noticing at all. Now, as of this day, the computer works absolutely fine and perfect! I would suggest spending that money on getting Dell to make your systems run smoothly…it is worth it.
- February 24, 2014 at 8:50 am(816) Pete says:
Completely trashed my main laptop with last set of patches. Can't restore, fix or use the repair cd I burned last week. What a crock of sh1t.
I've been playing with Ubuntu recently and it installs so easily, finds all the drivers and comes with a really good and compatable office suite.
Goodbye Microsoft, may you get the share price you deserve.
- February 24, 2014 at 4:29 pm(817) Darke says:
Dan & Chris – As you mentioned, it is a critical update, but my advice is to wait next month updates. The consequences of this KB for this month are worse than the benefits. Till this time, there is no known way to install it without causing troubles.
Cheers, Darke
[PT: February 2014]
- February 24, 2014 at 7:41 pm(818) David says:
As stated above, did blanket install of latest Feb 2014 updates (took forever to finish) and it destroyed my wife's laptop in speed and usability. Restarted up in safe mode, uninstalled KB2909921 (again took forever to finish) and now all is fine again.
- February 25, 2014 at 10:14 am(819) Ann Oying says:
So, how do I kill that blasted stupid windows update tool it also installed with this update? It slows down my computer by so much that It's uneffingbelievable.. Either that program goes or my computer does.. I refuse to live my e-life in a sub-standard world like what that program creates in real time..
- February 26, 2014 at 12:41 pm(820) Mary says:
Well, thought I was doing the right thing by installing Windows Security Updates last night (included some sort of Service Pack.) Now, my internet will not open??? I am going to try and do a system restore and get this garbage off my computer!
- February 26, 2014 at 4:33 pm(821) Mike Dougherty says:
After the last Patch Tuesday, Internet Explorer has begun running poorly, (flash doesn't work at all on WIN 7 office computer) on all my computers which include WIN 7 and XP desktops and laptops. I had to switch them all over to Chrome. I can't believe Im the only one having this problem on multiple computers and operating systems.
- February 26, 2014 at 10:03 pm(822) Ron Dee says:
With these new updates I can no longer connect to the internet. The worst part is that every 2 days or so, the updates get automatically installed onto my computer even though I have it set up to NOT automatically install anything without my approval. Each time they get installed I have to do a system restore. This is becoming a major pain.
- February 27, 2014 at 12:54 pm(823) Hawkkd says:
Since Jan. 2014 I have received 102 Windows Updates (only two in Jan and 100 in Feb); I have Windows 7 Ultimate 64-bit. The concern is, with all these updates in Feb thus far, has used up all my data allowed via Verizon (10 gb) worth! I had to contact Verizon twice this week; on Tuesday 2/25 to add 2gb to my plan because I was going to go over my 8gb plan and again on Wednesday 2/26 to add another 2gb because the Windows Updates took up what I had just added. REALLY? 12gb? and doing an analysis, 10gb was used for the updates. This is a bunch of nonsense and Microsoft should have to pay for my data; I understand updates are needed but, this is WAY out of control.
- February 27, 2014 at 1:07 pm(824) Hawkkd says:
I posted a comment…where is it?
- February 27, 2014 at 6:19 pm(825) james says:
The last update trashed my laptop. It freezes constantly now. I lost the ability to use the keyboard and mouse. Wtf microsoft. I am posting this from my phone, an android.
- February 28, 2014 at 7:30 am(826) Nick says:
I have just run into a similar problem to those described immediately above. My Windows 7 laptop has received a barrage of recent updates and now it has become largely unusable. It boots up OK but then when it gets to the desktop it appears as though something is monopolizing all the resources as the machine heavily lags with those blue whirling circles whenever you try and click on anything. I cannot web browse as it is too slow and forget about loading an application or watching a video.
This machine is only a month old install and it is protected by Norton and Malwarebytes. I ran a series of full virus and malware scans both in normal and Safe mode but no joy. I have also tried uninstalling some of the more recent updates but that has not helped. I have also tried running Chkdsk to see if there are any disk problems – but I knew there wouldn't be as the harddrive is only a month old too. It is driving me crazy as I have essays to write. I am so tempted to migrate away from Windows and try my hand at a friendly version of Linux.- March 1, 2014 at 6:13 am(827) Alfie says:
A few years ago, one of our local residents, Mac Vorce, who is also a bicycle enthusiast petitioned for
the development of bicycle paths and trails. his comic roles in movies like Hungama, Waqt:
The Race against Time, Malamaal. He represented his homeland in four Olympics and is a three-time indoor world champ in the 1500 meters.- March 1, 2014 at 9:58 am(828) redFISH says:
I updated my laptop on Wednesday night with Windows update KB2830477.
laptop is an ASUS G2 duo-core in which was originally downgraded to XP and then upgraded to Win7. I installed solid-state drive and maxed out ram which boosted performance to Intel I3 ( this was a year ago).
After the update from Windows, I am now getting;
Boot up displays the ASUS Gaming series screen
Black screen,
Then Reboot and Select Proper Boot device or Insert Boot Media in selected boot device and press a keyThis sounds like CMOS / Hard disk errors – but with Windows updates; one never knows. Any thoughts out there?
- March 1, 2014 at 10:38 am(829) redFISH says:
I have recovered the ASUS G2 system.. inserted repair disk dvd and the scanned results = reported:
Root Cause Found:
No OS files found on the disk..EEK.
After several repair attempts, I opted for the original Win7 Install disk after
"Windows failed to start", that "hardware or software" might be the cause.. and to insert the Windows installation disk & restart.Thanks for any of those that actually got a look at my 1st post and were looking into assisting me.
The reboot confirmed again problems with the startup options, I chose "Repair & Restart".. rebooted again and whalla! Somewhere through the process I saw that it was a error in the Windows Boot Manager.
- March 1, 2014 at 1:06 pm(830) Juanit says:
After windows updates I logged into facebook everything was fine. I play games on facebook and all worked except high 5. When I try to load it says: We are having problems finding or connecting to the server. Please try again. I have cleaned my cache. I have tried IE and Goggle Chrome both give the same error. Has anyone else had this problem and could it be fixed? Any suggestions much appreciated.
- March 1, 2014 at 4:46 pm(831) Darke says:
redFISH – Well I saw your first post and then started to think for a solution, call it crazy if you like, but I saw your second post with the answer I was ready to write down. Now is too late to do any comments, but I am glad that it worked for you
Juanit – well, you gave the answer yourself, the server was down and didn't work at the time, this is not a strange thing, it happens to even bigger and important sites or servers. Get over it, this is not windows fault, just wait and it will work again
Cheers, Darke
[PT: February 2014]
- March 3, 2014 at 12:01 am(832) ____ __ ____ _____ says:
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- March 5, 2014 at 4:43 am(833) Charlotte Olympia Online says:
Yes! Finally something about tactical.
- March 6, 2014 at 2:56 pm(834) Darke says:
Hello all, please, do not trash this site, it is made for us, for those who really need a hand in need regarding windows.
Do not make posts that do not belong here.
Show us some respect!!!
- March 6, 2014 at 5:03 pm(835) jonp says:
Again second month running, all internet traffic stopped after Patch Tuesday update. Restore to point before everything fine. This is same as last month. Same resolution as well. Error is cmd works, but Chrome, Firefox and IE and Outlook don't work say cannot find page or error fetching email. Roll back works then leave for 4 days while they sort the patches out, and next patch update works fine. Is this a way to make people upgrade? I am on auto-patch Windows 7 Ultimate. Dell machine. Intel 82566DC gigabit adapter.
- March 6, 2014 at 10:45 pm(836) davison michigan attorney mortgage fraud says:
I know this if off topic but I'm looking into starting my own weblog and was wondering what all is needed to get set up?
I'm assuming having a blog like yours would cost a pretty penny?I'm not very web smart so I'm not 100% positive.
Any recommendations or advice would be greatly appreciated.
Thanks- March 6, 2014 at 11:31 pm(837) Marybeth says:
KB2898869 has downloaded and installed at least 6 times. What does it keep downloading and installing?
Thanks for any assistance.
- March 6, 2014 at 11:32 pm(838) Marybeth says:
KB2898869 has downloaded and installed at least 6 times. What does it keep downloading and installing? Thanks for any assistance.
- March 7, 2014 at 2:20 pm(839) Darke says:
Marybeth – This KB problem is for NET Framework. It has an error when it tries to install and that is why it keeps downloading.
You can try next steps:1. Close any currently running applications.
2. Click Start, and type Uninstall in the Search box and then click Uninstall a program.
3. Double-click Microsoft .NET Framework 4.5.1 to launch .NET Framework 4 .5.1 Maintenance dialog.
4. Select Repair .NET Framework 4.5.1 to its original state and click Next.
5. Allow the repair to complete and then click Finish.
6. Click Restart Now to restart your computer.
7. Run a manual check for updates and see if KB2898869 successfully installs now.After following these steps, please give a reply and tell me if it solved the problem.
If anyone has problem with KB2901126 also, it can be solved in same way. I write about this KB because it is related to the one above and it has same issues.
Cheers, Darke
[PT: February 2014]
- March 7, 2014 at 7:12 pm(840) Will in Albuquerque says:
I'm running Windows 7 Home Premium and have IE11 installed. Usually have no issues with Windows updates but KB2909921 is a real doozy. It froze Windows when I attempted to install it and rebooting normally several times failed to work. Finally rebooted in protected mode, checked the upgrade status window and saw that this large collection of security upgrades had failed to install. IE11 was buggy even before this, so I no longer use it. Installed Firefox and was amazed at the difference in browsers. Firefox runs like a fast, smooth sportscar and presents no issues on any site I visit, unlike IE11. To anyone struggling with IE11 or this KB update, my advice would be: dump it and install Firefox. You won't lose any of your favorites and the install is smooth and simple. My conclusion is that the more money Windows makes, the less concern it has for customers who've stayed with it for a generation. It really passes comprehension.
- March 10, 2014 at 9:19 am(841) Cat says:
Windows 7 professional. I don't recall ever having any significant problems from updates other than getting woken up in the middle of the night by an automatic reboot, but whatever happened recently has taken my web access to a crawl and sometimes seems like a screeching halt. I have both IE and Firefox and both are impacted. I will have to check my system restore points, but after all the clean up attempts and removing old unused programs I doubt I will have a point prior to the problem update. I was able to download and install malwarebytes but it keeps failing to update itself due to the slow network access. My network provider did confirm their link to my computer is running just fine.
- March 10, 2014 at 12:50 pm(842) Josh says:
Is anybody having problems with computers rebooting 15 minutes after they check for updates.
This started right after the February Patch Tuesday.
We are on a domain and the policy is set to not reboot after install.
- March 10, 2014 at 7:40 pm(843) Belstaff Gotlands says:
Heya i'm for the first time here. I found this board
and I find It really useful & it helped me out a lot.
I hope to give something back and help others like you helped