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Why are we writing this blog, and why should you read it?
- Practical research insights to add value
- ServiceQualityWorks has created this blog to share our thoughts and experiences on how good research can help organizations improve relationships with external and internal customers. Concise and practical posts will address real-world aspects of the research process – management, design, implementation, analysis, interpretation, presentation, and/or utilization. The focus will be on B2B (or B2B2C) companies, but we expect many topics to have broader applications. Your feedback on the blog in general, and on individual posts in particular, will be welcome.
Quantifying "Internal" Business Partnerships to Support Innovation and Growth (01/14/2014)
- Internal Customer (Business Partner) Assessments: HR, Procurement, IT, etc.
- Many global companies have deployed shared services models for core business functions such as HR, Procurement, IT, etc. The benefits of shared service operating models are well known: regularizing processes and systems, improving risk management, and almost always reducing costs.
That being said, the appeal of standardization can also be a model's downfall and begs the question, does one size fit all? In our experience the simple answer is, no! In increasingly dynamic global market places, highly standardized operating models lack the flexibility to adapt to changing business needs and often do not support innovation. However, we acknowledge that standardized shared service operating models are here to stay. So what do do?
The answer is actually quite simple. All shared services business functions should periodically validate their business partner needs and measure their performance. Insights from this assessment can be used to refine – or even redesign - mission critical elements, so customer facing organizations can deliver differentiated service offerings within a consistent overall framework.
In the example below, a comparison of derived and stated importance measures showed our client which attributes are "table stakes" (required to meet basic needs) and which ones are "value drivers" (required to achieve company growth goals). This allowed HR staff to have more effective conversations – and ultimately better relationships – with their internal business partners. It also allowed HR management to prioritize improvement efforts.
- ServiceQualityWorks, LLC specializes in quantifying business relationships with internal and external customers. We deliver meaningful and actionable insights to help business leaders more effectively support their company's growth goals. If you have any questions or comments don't hesitate to contact us .
- Understanding relative importance of key value drivers
- A large and growing number of organizations calculate Net Promoter Score (NPS) to track customer satisfaction/loyalty. Unfortunately, a large and growing number of those organizations are dissatisfied with their NPS programs.
- In our experience, the primary reason for this dissatisfaction is insufficient emphasis on understanding what is driving NPS. Knowing that your NPS is higher/lower than a competitor's, or knowing that it has increased/decreased over time, is of little use unless you also know why.
- NPS purists claim that you only need to ask customers two questions: a closed-ended rating for likelihood to recommend, and an open-ended explanation of that rating. We don't think that's enough, even if you correctly code the open-ended responses. Critical insights are obtained from periodically measuring importance (stated and/or derived) and performance for key customer experience attributes.
- This doesn't require turning a short survey into a long one. Our questionnaires typically include importance and performance ratings for 10-15 attributes, yet take less than 10 minutes to complete. On the other hand, if a survey isn't telling you what you need to know, then it doesn't matter how short it is. A minimal increase in respondent burden, analysis requirements, and program costs can therefore have a big payoff.
- Please contact us if you'd like to explore ways to improve/enhance your NPS program.
Using Differentiated Value Propositions to Improve Sales Organization ROI (08/23/2013)
- Shaping sales conversations to produce value focused solutions
- As customer experience programs mature, they increasingly focus on translating customer feedback into meaningful and actionable insights. A customer experience program leader recently shared, "High response rates for our annual survey and analysis that produces generalities no longer cuts it. For our program to be viewed as valuable, we need to deliver more actionable insights - to all of our internal customers." In this post, we want to share an approach and tools we use to accomplish this objective.
We recently worked with a B2B2C client – focusing on the B2B relationship component of their business – to help better understand and optimize relationships with retailers who distribute their products. We started by identifying the key stakeholders responsible for shaping the customer experience (executives, category leaders, front-line sales, etc.) and mapping their needs. Our research design ensured that a single annual data collection effort could deliver customized outputs to meet the needs of all stakeholders. These outputs included:
- Our ability to make explicit granular value propositions supported category and customer specific growth strategies and engagement tactics (down to shaping conversations), enabled our client to significantly outperform its competitors. Start with an evidence-based strategy, identify differentiated value propositions, and support with the right conversations, and growth will follow. If you have any questions or comments don't hesitate to contact us .
Moving Beyond Band-Aids Means Never Having to Fix It Again (05/10/2013)
- Tools, Translation, Transformation: What's The biggest challenge for sales and customer experience leaders?
- More and more of our business is transitioning to work with clients to help them design and implement customer experience programs their businesses. Tools: Cost effective and intuitive tools make amassing customer feedback easier than ever before – though we would still argue our tools are differentiated to specifically address the needs of B2B clients. Translation: That being said, with the increasing accessibility customer information a significant challenge for B2B sales, marketing and operations leaders is to convert customer feedback into meaningful and actionable strategy and implementation plans to drive performance improvement in their businesses. There is no question that tactical customer feedback at the individual and account level produces results in the short-term. Customer-facing organizations invariably respond to customer needs and concerns when they are made explicit, yet often performance improvement is just temporary. Transformation: Without a rigorous framework to identify and address the root causes of defined customer experiences, systemic problems will re-occur and companies just have to face the problem down the line. Meaningful transformation is most often the greatest challenge since it's not just front-line behaviors that need to change but also policy, process and systems. Successful, high growth companies use customer feedback to purposefully design and deliver differentiated experiences – that are shaped by people and supporting policies, processes and systems. If you would like to discuss in more depth don't hesitate to contact us .
How to Improve B-2-B Sales Force ROI (04/01/2013)
- Using service review reporting to make value explicit
- In most sales forces, high performers (20%) - by virtue of their very nature - are already delivering optimized returns, while low performers (10%) - even with additional investment and support - are unlikely to improve returns. Savvy sales and marketing leaders therefore recognize that average performers (70%) are the primary driver of sales force ROI (return on investment) in many organizations.
- How can Sales and Marketing leaders increase average performers' effectiveness, and thereby appreciably improve the overall return of their sales organizations? The most obvious solutions - hire more top performers, increase training, strengthen field management, improve administration, etc. – tend to deliver mixed results, and often underperform relative to the investment required. .
- So is there a solution that delivers a real return relative to the cost? In our experience, working with B-2-B and B-2-B-2-C sales and account management organizations, we have found an important link between account revenue and the quality of the conversation sales people have with the customer. When sales people (average performers in particular) periodically engage customers in discussing value and partnership rather than day-to-day operations, account revenue is more secure and the potential for growth increases.
- We have designed and tested a number of tools which empower and guide sales people to have these conversations. The most effective by far is to provide the sales person with a periodic service review report, which provides a simple yet structured framework to regularly make explicit the value of what you are delivering to that customer, which makes it easier to discover additional opportunities to grow revenue (see below)
- For this report to be most effective, the metrics must be meaningful to – and ideally selected (or at least customized) by – your customers. This can be achieved through a quick online survey asking customers [1] which metrics they currently use, [2] which ones they find most valuable, and [3] which ones they'd be interested in seeing in a report from their supplier(s).
- Most companies can design, test, and implement service review reports in less than 90 days. Minimal work is normally required to update the company's selling model, s, although the reports may help identify desirable changes. The return is immediate, as value-focused conversations and targeted probing translate into revenues, while the cost is very modest. There is no magic bullet, but in our opinion nothing works better to increase the effectiveness of your average sales person – get the conversation right and revenue will follow. If you have any questions or are interested in viewing a real-world example of a value report don't hesitate to contact us .
Ignore Your Customers at Your Peril (03/01/2013)
- The importance of structured data in business decision making
- Groupon, who along with LivingSocial pioneered the group discount concept, is struggling financially and recently fired its CEO Andrew Mason. In a parting letter to Groupon's employees, Mason said "If there's one piece of wisdom that this simple pilgrim would like to impart upon you: have the courage to start with the customer. My biggest regrets are the moments that I let a lack of data override my intuition on what's best for our customers."
Listening to customers can take many forms, but we believe that the linchpin should be structure. Without structured data, business decisions are too often made based on either anecdotal or no evidence (e.g., opinion of the most senior member in the room), which can lead to regrets. To get the biggest bang for the buck, especially in B-2-B, we suggest applying the following principles when surveying customers: - A common – but we believe unfair – criticism of customer experience research is that it's a lot of money to confirm what you already know. That's a good "problem" if true, since it means you know your customers unusually well. Even so, there is value in verifying and quantifying your intuition. More often, there are insights to be gained which can make a big difference to your business through increased growth and/or improved retention. For example, identifying and saving a single at-risk account can pay for such research many times over. Trust your intuition if that's all you have, but you'll be much better off with real data behind that intuition. If you have any questions or comments don't hesitate to contact us .
- Making research actionable
- A lot of good B2B (and B2C) business research is underutilized, and there are many reasons for this. Sometimes it's due to financial, strategic, organizational, or management changes on the client's side. Sometimes it's politics - the client doesn't like or want to hear what the researcher is saying. And sometimes the researcher does not provide sufficiently actionable insights:
- Sometimes the researcher comes up with actionable insights but doesn't do enough to help their client take appropriate actions. Based on our experience, we have four recommendations:
(S)he's making a list, (s)he's checking it twice! (12/15/2012)
- Making measurement meaningful
- Many researchers focus too much on how to measure and too little on what to measure. No matter what question and answer formats you choose, if you don't have the right product/service/brand attributes your results will suffer. Here are five pitfalls to avoid when building an attribute list.
- Align survey frequency to your ability to drive change in your business
- One of the most common questions we hear from our clients is, "How often should we survey our customers?" In our experience, once companies see the value of engaging their customers in a structured dialog their natural inclination is to want to survey their customers more frequently, logic dictates more is better, however it's not always the case. So before making a decision for your program here are some of our experiences you may want to consider:
- To summarize, in B2B populations are increasingly becoming over-surveyed, it is becoming more and more difficult to solicit feedback from customers, if you are going to ask your customers to take time out their day, make it count. Let your customers know what you learned from their feedback and share your strategies for improvement. Execute on those strategies, and only once you feel confident that you have positively impacted the customer experience, survey again. If your customers experience the tangible benefits of participating in this structured dialog, it will not only guarantee elevated response rates for subsequent surveys but also create the platform for growth and retention in your business. If you have any questions or comments don't hesitate to contact us .
What Makes B2B Research Different from B2C? (10/15/2012)
- Best practices for quantifying B2B relationships
- Conducting quantitative surveys of business populations seems like it should be basically the same as for consumer populations. It isn't. Researchers who don't recognize and account for this are unlikely to achieve the best possible results. Here are some of the many things that make B2B research unique and need to be addressed to make program outputs meaningful and actionable:
- In the end, there's no substitute for experience. ServiceQualityWorks performs both B2C and B2B research, but specializes in the latter. If you have any questions or comments don't hesitate to contact us .
Making Customer Experience Meaningful for Sales Organizations - Sales Enablement! (09/15/2012)
- Connecting customer experience and sales enablement
- "Sales enablement is a strategic, ongoing process that equips all client-facing employees with the ability to consistently and systematically have a valuable conversation (with the right set of customer stakeholders) at each stage of the customer's problem-solving life cycle to optimize the return of investment of the selling system." (Forrester Research) We are often asked two questions by our prospective clients: (1) "Are you a sales effectiveness or customer experience firm?" and (2) "What does a sales enablement solution look like?" To answer question 1, we are both. We use customer experience inputs to power our sales enablement solutions. We harvest customer feedback with the explicit purpose of providing sales organizations with meaningful and actionable insights to shape customer engagement strategies and tactics. In our experience many firms have customer experience programs yet few purposefully package customer feedback to specifically help sales organizations retain and win more business. Part of our success is due to the fact that we make customer feedback accessible at all levels - individual, account, region, division, and company To answer question 2: Effective sales enablement solutions provide valid and reliable insights to support the following mission-critical objectives:
Most organizations are able to deploy fully integrated systems like this for a tiny fraction (often less than 0.01%) of sales revenues. Improving operational visibility for sales leaders, and helping front-line teams solve problems and focus on value, delivers an immediate ROI.
A picture is worth a thousand words (09/01/2012)
- Perceptual mapping makes measurement meaningful for front-line teams
- Visually meaningful outputs can increase the effectiveness of customer feedback programs. Many customer experience teams focus on methodology and metrics, but fail to realize that if the data are not communicated effectively they may not be understood or accepted by their internal customers. Let's face it not all users, especially sales organizations, have the time or inclination to get up close and personal with the data. We'd like to illustrate this point with an example from our own work. A core element of our standard research approach is helping our clients understand which experience constructs are important to their customers and how they perform relative to those constructs. When we started our business we used to represent the outputs as a table.
- At first we were puzzled why our client's sales organization was often not as excited about the findings as we were. Then we realized that we needed a different way to represent these data so they'd be more useful to our audience.
- We therefore, developed value maps, which are easy to create at multiple levels (respondent, account, region, company). More importantly, they are easy to interpret.
- Account managers and sales staff gravitated to these maps. They would print them out, make notes on them, use them to prepare for client meetings, and even bring them to those meetings. It became evident that insight – now in an accessible form – was driving behavior change. The choice of program outputs depends upon the material and the audience, and need not be an either/or decision. In fact, we still produce tables as well, because we find that they're preferred by many marketing and strategy teams. The point is that presentation deserves careful thought – and sometimes experimentation. You want to avoid 'all sizzle and no steak', but you also want to avoid 'all steak and no sizzle'.
Internet Surveys Can Be Completed Quickly, But Shouldn't Be Completed Too Quickly (08/15/2012)
- Get a representative sample, not just a large sample
- Internet surveys generally require shorter data collection periods than phone or mail surveys. With enough outgoing solicitations, sufficient completions can be obtained in as little as 24 hours. This speed is very attractive to researchers (and their managers/clients).
- However, people who respond immediately are often not representative of the overall target population. Researchers familiar with phone surveys know that it's important to get responses from people who do NOT answer the initial call. However, fewer researchers seem to be aware of the similar risk with online surveys.
- We recently completed a customer experience study which clearly illustrates this point. One of the key questions was how likely customers were to recommend our client, from which we calculated a Net Promoter Score (NPS). Daily results revealed that unhappy customers had something to get off their chests and were therefore more likely to respond right away. This is a pattern we have seen repeated time and time again. As shown in the chart below, had we ended the field period sooner we would have met our quota but produced a lower – and we believe inaccurate – overall NPS.
Internet surveys are easy to do but hard to do well. Resist the temptation to rush data collection, or you could end up with misleading results.


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Found January 03, 2013 on
In this edition of The #NBA Is Tweeting, Tony Allen craves Jamaican food, Jason Thompson goes to practice, Wilson Chandler likes things that aren't good for him, and Kendrick Perkins is a bird that flies backwards. Also, Isaiah Thomas searches for Eminem, Daniel Gibson wants a flying car, and Stephen Jackson takes a picture of his money…
Tony Allen (@aa000G9): I wonder if they still got that Jamaican jerk spot in Boston, I forgot the Name! But they oxtails were on point!!
Jason Thompson (@jtthekid): Practice. (A.I. voice) lol
Wilson Chandler (@wilsonchandler): I always like things that are not good for me.
Al Thornton (@AThornton14): For some reason I've been a serious gucci junkie lately.
Kendrick Perkins (@KendrickPerkins): I'm so tired right now and can't even think straight, if u took my brain out and put it in a bird the damn bird would fly backwards, lol
Isaiah Thomas (@Isaiah_Thomas2): Landed in Detroit… Tryna goto 8 mile and see what Eminem is doing lol
Rick Ross (@rickyrozay): Congrats @boogiecousins on that triple double #ban
Daniel Gibson (@BooBysWorld1): & still no flying cars..
Kendall Marshall (@KButter5): Only shoe me and my dad ever camped out for was the Altitude 13′s. Got to the mall at 4AM, three ppl beat us there.
Stephen Jackson (@DaTrillStak5): I know money isn't everything. But it sure helps you enjoy your everyday life. #thankful http://instagr.am/p/T9hzSMxf97/
What do you figure he spent that on?
Original Story:
Kevin Durant Ejected for First Time in Career After Arguing Call in Thunder's Loss to Nets (Video)
Kevin Durant earns first ejection (Video)
State of the Thunder: Defense struggling
Thunder's Kevin Durant Ejected for the First Time in His Career
Kevin Durant Ejected First Time In NBA Career (Video)
Big second half helps Thunder rout Sixers
Kevin Durant gets ejected for 1st time in his career
TV Ratings: Thunder, Heat, Top Local NBA Ratings (Also: NBA on TNT, "Open Court")
Thunder Fan Grossed Out After Touching Kris Humphries (Video)
Durant ejected in Thunder loss to Brooklyn
Nets halt Thunder's home win streak
Sixers Need To Utilize Thaddeus Young in Crunch-Time Against Oklahoma City Thunder
Nets streak to road win against Thunder
Kevin Durant Ejected For First Time in Career (Video)
Thunder 109, 76ers 85
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Red carpet-worthy good looks deserve to be shown off, but too much bright light (paparazzi flashbulbs, St. Tropez sun, Aspen snow glare, etc.) can dry out any million-dollar mug. This multitalented moisturizer gives your skin a serious hydration boost—without any grease or sheen—and fortifies skin cells against future damage. In other words, you'll always be ready for your close-up.
Pretty solid step-up from your local Rx store moisturizing cleanser. However, I used this for a week as my sole facial routine while traveling/boozing hard. While it did keep me moisturized and non-greasy, it did not keep a few blemishes at bay. All-in-all excellent moisturizing, but recommend using with an anti-blemish formula if you are slightly acne prone or a weekend warrior.
Smells and feels great! Very soft and gentle on skin- leaves a great clean feeling.
Hint of Verbena oil? Smells amazing - only concern is that it is very "liquidy".. comes out of the tube very fast.. Use cautiously


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iPhone 5 wifi issues
Mine is an "MD". If this is true and the faulty phones all fall into a certain model group then shame on Apple for not issuing a recall notice!
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I 'm very disapointed about the WIFI on Iphone 5
And I see not one solution to solve it pity !!( I have try many tricks from you tube movies online : but nothing have make a grand difference to me )
I hope that Apple coming up & quickly please dear Appel with a new Update special for the WIFI BUG !! because there is still a lot of people world wide that have big
WIFI issues with the Iphone 5 !!!! I hope soon a good update for the wifi please
I can not change my Iphone in the store because I have not the papers : Bill and the warranty on my name
I have Exhange my old Iphone 4 with a stranger for the new Iphone 5
Very stupid but to late of course !!! And now the Wifi is very weak on the Iphone 5
When I go far away from my internet router more than 12/15 feet it have not enough power very much times and disconnect very times also it working only good near to my router and on 3G networking I have not problem of course but 3G is very expensive when I stay to far away from my router . Who can tell me the golden trick for solve it in mu situation
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oh well, nice theory while it lasted :-)
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My IP5 was a 'MD' model , the hardware in the phone is ok , any issues I had was fixed with software updates . I have since purchased a Nokia Lumia 920 and gave the IP5 to my daughter and it is still working as it should . So based on this , it's not a model number issue .
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My replacement is an "ND", and it' s been ok, however one day I had to turn WiFi off and on to get it to work and I thought this BS was starting on my replacement iPhone, but....almost afraid to type this for fear it'll jinx it, but it hasn't been a problem since.
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Hey Mark_Mark,
I would agree with you 100% with regard to Apple products falling from their pedestal. I made several posts regarding my issues encountered switching from my beloved iPhone 4 to the iPhone 5 and have even more Wi-Fi/Software update issues I'll discuss later in the post. I thought you might find it quite interesting how Apple's manufacturing changed since Apple & Samsung had their falling out. For all other iphone models prior to the 5, Apple used Samsung Batteries, LCD screen, and other extremely useful technologies to make up the iphone. Now that they've severed all ties Apple was forced to use companies like Sharp Technologies along with some others which in my opinion explains quite a bit as far as the reduced quality of things like battery life, etc. !
I am curious if you had issues with 6.1.2? I updated the software and immediately following was having conflicting issues as to whether the phone was or was not connected to the home wifi. I was using the internet and noticed that my phone was NOT using my home wifi as it should and was prior to updating. Annoyingly however, when I went into settings to see whether or not it was WAS using Wi-Fi it was showing that it was connected to the network. So irritating!
I checked a few other things like the router, etc and it was not pulling the Wi-Fi even after reseting network settings and re-entering the information. Now, our second issue that we're having on our 2 iphone 5's but not the iphone 4s that is also on our plan, is that something is using out data on all three phones, every hour on the hour, 24 hours a day, at the exact same minute i.e. 12:01am, 1:01am, 2:01am, 3:01a, 4:01am...etc....etc. When I did the math for the data it is using, it worked out to be half of our shared data since we have the lowest elected data share plan because all three of us have access to Wi-Fi at home or work.
By the way, all of this started in the last 20 days and had not ever shown up in our usage prior. I checked my own personal apps thinking Find my Iphone may be the cause but since its occurring on all three phones I know that Apps are not the problem. (We just got my 75 year old mom an iphone and she has no apps considering she is still struggling to use it at all.)
My husband recently updated his software 2 days ago, and immediately started having this exact same issue. The phone settings say its using Wi-Fi but its not! If anyone else has had either of these issues and resolved them please do let me know! I just wanted to share in hopes that they would fix it ASAP!
(Sorry if this is post is a little scrambled, had a lot to say but not as much time to write it!)
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as per your request & Instruction (Settings/Airplane Mode/ON) and only connect to WiFi (Settings/Wi-Fi/ON)? - no problem seen, fast streaming, besides wifi at home & office max speed is 2mbps only, but the speed is ridiculous fast, the only thing annoyed me is when i download an app to Appstore, it is bit slow compared to my previous 4s,
I got my iPhone 5 from Verizon, it is a GSM/CDMA (both), even I'm outside USA (Asia, Middle east, Europe) its working, cause its unlocked even under Verizon contract, iPhone 5 in Verizon comes factory unlock on GSM out of the box!
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2 days ago I was presented with the iPhone 5.
Program from the appstore loaded very slowly.
My internet speed 20 Mbps.
On the iPhone game weighing 40 MB loaded almost half an hour. How is this possible? My iPad 2 does not have this problem in the same network. The same game it loaded in seconds.
What do I do? If I return the phone to the store, there is a guarantee that I will be given a new copy, which will not have such problems? Or an injury to all new iphone 5?
Help me.
Like (0)
LeraVent, if the download was fast when near the router <1meter, but get slower or dropped out when your were >2 meters away. You probably have bad H/W. go get replace.
Like (0)
"You probably have bad H/W" - what's this?
>2 meters away - it on ipad2.
IPhone 5 to speed just like a snail.
Now put the game to load weight of 350 MB, I understand that it will boot up tomorrow = (
What are the forecasts? This bug will be fixed?
What do developers do? Silent? It is a shame for Apple.
Like (0)
I meant bad iPhone 5 hardware (H/W) if its speed is snail. No software can fix H/W problem.
I exchanged my iPhone5 and the problem gone. Now it is as good as my iPad2.
Like (0)
Mine is MD model, no wifi issues, video streaming ridiculously very fast, batery life last up to 2 1/2 days, no issues at all, in short its not about the model,
Like (0)
Pao2, if you are connected to 5GHz router then no issue. In my case the issue only happened with 2.4GHz connection.
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Please enter your travel dates.
Las Vegas all-suite property with full kitchens
With a stay at Emerald Suites - Cameron, you'll be centrally located in Las Vegas, convenient to Crystals at City Center and Fashion Show Mall.
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- Basketball nearby
- Aerobics nearby
- Volleyball nearby
- Pilates classes/instruction nearby
- Yoga classes/instruction nearby
- Helicopter/airplane tours nearby
- Swimming on site
- Playground nearby
- Accessibility
To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.
- Accessible path of travel
- Accessible parking
- In-room accessibility
Policies & Fees
- Check-in
Check-in time starts at 3 PM
Minimum check-in age is 18
- Check-out
Check-out time is 11 AM
- Pets
Pets allowed
- General
No elevators
- Fees
- The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Pet fee: USD 15 per day (maximum USD 250 per stay)
- Crib (infant bed) fee: USD 10 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Additional Details
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).


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Craigslist Deal of the Week: $1595 Marina Studio
We've seen Marina studios for less, but - those arched ceilings! That crown moulding! This place was just too pretty to pass up. We also love the location, situated in a residential neighborhood across from the Palace of Fine Arts. It's close to the Presidio, Chrissy Field and Fort Mason - all perfect locations for getting a scenic wak or run in during the week. Chestnut Street shops and restaurants are also a mere few blocks away, yet with enough of a buffer zone that you won't have to deal with all the noise or trouble parking. The apartment is listed as a studio, but with a separate dining area and a walk-in closet, you might be able to finagle a tiny bedroom out of the place with some creative furniture arranging. $1595 Classic Marina Art Deco Apartment
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More quality games for Sky Sports customers
Ten races exclusively live on Sky Sports F1 in 2014
Video interviews with all the leading trainers ahead of this week's Cheltenham Festival.
Pictures from Dublin as Brian O'Driscoll bade an emotional farewell to the Ireland supporters.
Netball London Live served up a thriller as Storm beat Mavericks at the Copper Box.
Marouane Fellaini finally showed what he could do in a Manchester United shirt, writes Adam Bate.
Watch the full-length version of Sky Sports News' exclusive chat with McLaren boss Ron Dennis.
Ambitious Top 14 new-boys Lyon have continued their summer recruitment by signing former England full-back Mark van Gisbergen.
Mark Van Gisbergen's six penalties secured Wasps an 18-16 victory over Bath in the LV= Cup.
A determined Newcastle ground out a 12-6 victory over Wasps in their Guinness Premiership clash at Adams Park on Sunday.
Danny Cipriani has ended speculation over his future by signing a new deal at Wasps, along with 12 of his team-mates.
Wasps demolished Treviso 55-0 at the Causeway Stadium.
Gloucester forward James Forrester will miss the autumn international period.
Winger Tom Voyce scored a try either side of half time as Wasps beat Llanelli Scarlets 26-10 in the Powergen Cup final at Twickenham.
After their Stradey Park nightmare, Wasps have recalled Mark van Gisbergen.
Wasps have included Josh Lewsey and Tom Voyce for the visit of Saracens.
Mark van Gisbergen starts for Wasps as they attempt to add to Newcastle's woes .
Mark Van Gisbergen slotted a late penalty to earn Wasps a 15-15 draw with Toulouse.
Dewi Morris selects his highlights from the opening weekend of the Heineken Cup
Andy Robinson promised an unpredictable new-look England team for World Cup 2007.
Mark van Gisbergen has received yet more praise for his display against Worcester.
Stuart watched high-flying Bristol come a cropper against Gloucester.
Mark van Gisbergen has been tipped for England by Wasps coach Shaun Edwards.
In the penultimate round of the Six Nations, the championship race is still wide open.
England host Wales at Twickenham on Sunday in a Six Nations game that's crucial to both sides' title hopes.
The Aviva Stadium in Dublin will host an emotional farewell on Saturday as Ireland's greatest rugby player will wear the green jersey for the last time on home soil.
Read the thoughts and opinions of Phil Edwards with skysports.com


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North America Latin America Europe Asia and Australia Middle East and Africa Diversity Events
The Greater China Group's (GCC) mission is to build a close-knit community for the growing number of Booth students who are interested in issues, events, and activities related to the Greater China region. We welcome students from all nationalities and backgrounds.
Chancy Chen Ziqi Deng Jerry Jiang Haibo Lu
Chenao Yu Daxing Zhou
Ray Zhu


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Open This Story in a New Tab
A new data set from Firefox reveals our browsing habits.
Considering the virtual reams of data we generate for companies like Facebook every day, they give us awful little in return. While they sell the information to third parties or use it to display targeted advertisements, we're left with a largely anecdotal understanding of Internet habits. We can install programs to track our personal Internet usage, but it's difficult to place these individual habits in a broader context. I may spend two hours a day surfing around, but how does that compare to my peers? Enter Firefox, the open-source project that happens to be the world's second-most-popular browser. *
Since mid-2009, the folks behind Firefox have encouraged its users to install Test Pilot, a plug-in that collects anonymized browser usage. Test Pilot tracks many different "events" like booting up or shutting down the browser, adding a bookmark, and turning Firefox's private-browsing feature on and off. (Unsurprisingly, the private-browsing data have received the bulk of the attention.) Every few months, Mozilla Labs, the group in charge of Test Pilot, releases another set of data collected by the plug-in, often examining a specific aspect of browsing—say, what parts of the toolbar people click most. Last month, Mozilla Labs released its most comprehensive Test Pilot data set, the second version of what it's calling "A Week in the Life of a Browser."
The abundance of data in "Week in the Life," which covers a week's worth of 27,000 users' browsing activities, can be paralyzing. Faced with several gigabytes of decompressed data, where do you start? Tab usage, I decided.
In the past decade, the ability to open multiple—even dozens of—Web pages in a single window has shifted from a fringe, power-user feature to a mainstream offering. Today, every major browser supports tabbed browsing, even slow-to-evolve Internet Explorer. A browser with 27 open tabs has, fairly or not, come to symbolize the frenetic, attention-deficient aspects of our Web-centric lives. What can Firefox's data on this feature tell us about ourselves? You'll find some preliminary answers (and charts!) below. But first a few caveats about the data.
Companies like Nielsen pay people to let software spy on their Internet activity. These companies sell this information to advertising companies, academic researchers, and the like. It has led to handsome profits and fascinating insights. Researchers at the University of Chicago, for example, used Nielsen data to estimate the extent to which Web surfers self-segregate by ideology—a study Slate then used to create a "media isolation" profiler. But if you want access to most of Nielsen's data, you'll have to cough up some serious change.
Mozilla Labs, on the other hand, gives Test Pilot data away for free—with tradeoffs. Data collection requires a balancing act between creepiness and the desire for useful detail. Because Mozilla wants to recruit as many participants as possible and isn't paying them, Test Pilot collects much less personal information than Nielsen does. There's no information on income, race, or location. In fact, only about 4,000 of the 27,000 users in the latest data dump answered such basic questions as: "What is your gender?," "How old are you?," and "How much time do you spend on the Web each day?"
The demographic data Test Pilot users did provide, however, raise a giant red flag. Of course, Firefox users skew toward the type of people savvy enough to use a browser other than the one that comes pre-installed on their computer, typically Internet Explorer or Safari. And though Test Pilot recently passed the million-active-user mark, people who install it represent an even more specific class of technophilic users who are comfortable with plug-ins. (That's not to say bias isn't present in the Nielsen panel: It overrepresents people who don't mind a large corporation tracking their online habits.) What's remarkable, however, is how enormously Test Pilot underrepresents women—just 6.5 percent of the "Week in the Life" survey respondents said they were female. There are so few female-identifying participants—just 257—that we can have very little confidence whether the women in this study are representative of most other women.
These caveats in mind, let's look at the tab data. Test Pilot recorded the number of tabs users had open every 15 minutes and every time they opened a new tab or window. In "A Week in the Life of a Browser," the 27,000 participants quietly logged more than 12 million of these tab-related events. (Two earlier Test Pilot studies also logged tab data, but for fewer participants and in the absence of demographic details.) Let's start with the most obvious question: How many tabs do users have open, on average? About one-half of users kept an average of more than 2.38 tabs open, and one-quarter kept an average of at least 3.59 tabs open. Thanks to some particularly prolific tabbers (for reasons unfathomable, a participant once had 1,103 tabs open), the average of these averages is 3.2 tabs. Here's a visual overview, which shows the proportion of participants who kept an average of zero to one tabs open, one to two tabs open, and so on.
What about the extremes of our browsing habits? One-half of the participants maxed out at fewer than eight tabs, but one-quarter of users had 11 or more tabs open at least once during the study. Here's another histogram showing the distribution of maximum tabs open:


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I love this mama et bebe changing bag from the pink lining range! It's so practical, they have thought of everything from a wet bag to thermo insulated pockets for bottles! They have even thought of mummy with all tge pockets & even a mirror to have a glance at!
Quick delivery & very happy with product!
I can't wait to use it!
Connect with Facebook to get one click access to Trustpilot. It's easier.
Sign up with Facebook


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Denver Botanic Gardens houses vibrant flowers, lush vegetation, and educational activities for visitors of all ages. Native and adapted plants flourish in the York Street campus, which also houses Mordecai Children's Garden—a 3-acre lot with alpine gardens, mountain ranges, and cool bugs. The two-story waterfall at Marnie's Pavilion bursts with blooming orchids year-round, and a Japanese garden features Ponderosa pines sculpted to look like bonsai. Visitors stroll through water gardens inspired by Monet's estate at Giverny.
Indulge Wine School's staff of educators, such as Kris in Jacksonville, a wine expert and blogger, expands wine knowledge with ease, having turned the revelry-steeped tassels of nearly 3,000 graduates. Classes of 12–20 take place in venues throughout the United States, as students swirl and sip their study materials and nibble complimentary appetizers. Every class ends with a Q&A session, during which potation professors shine a light on oenophilic mysteries including tannin content and regional differences. Afterward, students continue to ferment knowledge at home with a complimentary electronic copy of Indulge's book A Fun and Informative Introduction to the Wonderful World of Wine, a food-and-wine-pairing chart, and a top-10 list of wine-buying tips.
Extra Innings Littleton's sprawling baseball enclave sharpens batting and pitching skills with a lineup of seven multiuse training tunnels. Each spacious tunnel is 70 feet long, 25 feet high, and 15 feet wide, leaving plenty of room for wild pitches, fly balls, and improvement. There's no limit on the number of pitches flung by the ball-launching machines, which can be adjusted to spew out blazing fastballs for the pros or gentle, encouraging lobs that help to train new players; tees are also available for the youngest sluggers. If human pitchers want to sub in for Extra Innings' robotic all-star, the facility's protective L-screens stand ready to protect them from line drives as pitching arms practice hurling orbs toward a catching or batting partner.
Originally built to paint racing stripes on zeppelins, the 4,200-square-foot studio is ample room for any desired form of expression. When you enter the spacious imagination conservatory, the friendly staff will guide you through the studio's selection of moldable and colorful materials. The mess-friendly studio lets artists frolic in their natural habitats of tie-dye, pottery, and clay, with a helpful staff at the ready to take care of the artistic aftermath. Play around with squishy yet sophisticated clay molding or form pottery with no extra kiln fees. Future starving artists can practice storing origami fruit in one of many hand-painted boxes or build a mosaic-tile portrait of the unflappable Mr. Peanut. Pottery, clay, wood, and tie-dying prices start at around $8 per project, while mosaic and stepping stones start at $15, which includes all necessary materials and instruction. My Art Workshop does not charge an hourly fee for time spent at the shop, so you're free to concentrate on your clay sculpture of Burton Gilliam for as long as you'd like. The creativity emporium also offers craft-party packages.


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- Celtic News
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Suspect parcel intercepted
Police investigating parcel bombs sent to Celtic manager Neil Lennon and two high-profile supporters of the club on Tuesday said another suspect package had been intercepted in Northern Ireland.Officers are still looking for whoever was responsible for sending parcel bombs to Lennon and the two high-profile supporters. The packages were designed to cause serious harm to the recipient, police said.The latest package - believed to be a parcel bomb - was found at the National Return Letter Centre in Belfast, where mail which has not been delivered and has no return to sender address is retained by Royal Mail. It is the fifth package to be intercepted.Strathclyde Police believe the package originally entered the postal system at around the same time as the devices that are already under investigation.Officers from the Police Service of Northern Ireland recovered the package and alerted the Scotland force. A spokeswoman for Strathclyde Police said the latest find would be made safe and handed over to officers in Scotland for further investigation.It is understood the latest package was not addressed to a particular individual.
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Swiss Mountain Condominium at Seven Springs
You sent a message to this owner.
- Minimum stay:Contact owner
- Internet:No
- Pets considered:No
- Wheel chair accessible:No
Seven Springs condo description
A comfortable one bedroom condominium at Seven Springs Mountain Resort. Located in the Swiss Mountain community just steps from the swimming pool and tennis courts, and under 1.5 miles to the golf course. Our condo is a little over a mile to the popular slopes for skiing and tubing - free shuttle service is included. It's the perfect family getaway any time of year!
Our condo comes with a fully equipped kitchen with dishwasher and microwave. Step from the dining area out onto our small private patio and enjoy our grill. Your entire family will enjoy our living room with cable television and wood burning fireplace. This kid friendly condominium comes with an open floor plan and many board games, books, and videos for that much needed quality time with the family.
Sleeping four to five people comfortably, the master bedroom has a queen sized bed. The living room has a full sized pull-out couch amd a love seat. The bedroom also has an air-conditioning unit and its own cable TV. Perfect size for an adventurous family or a couple of friends, the location of our condominium is ideal for any lover of the outdoors!
Keywords: Condominium
Property Type
- Condo
Accommodation Type
- Vacation Rental
- Non Smoking Only
- Children Welcome
- Minimum Age Limit For Renters
- Pets Not Allowed
Bedrooms: 1 Bedroom, Sleeps 5, Beds for 4-5
Kitchen & Dining
- Refrigerator
- Microwave
- Cooking Utensils
- Kitchen
- Dishwasher
- Linens Provided
- Air Conditioning
- Washing Machine
- Parking Off Street
- Wood Fireplace
- Clothes Dryer
- Video Library
- Satellite / Cable
- Video Game Console
- DVD Player
- Telephone
Pool & Spa
- Communal Pool
Outdoor Features
- Deck / Patio
- Outdoor Grill
- Cycling
- Mountain Biking
- Golf
- Rafting
- Hunting
- Tennis
- Kayaking
- Snowboarding
- Snowmobiling
- Cross Country Skiing
- Skiing
- Rock Climbing
- Swimming
- Fishing
- Health/Beauty Spa
- Sledding
- Miniature Golf
- Restaurants
- Theme Parks
- Zoo
- Horseback Riding
- Shopping
- Fitness Center
- Hiking
- Antiquing
- Sight Seeing
- Wildlife Viewing
Write a review-
- Guest Amy Heller (Irwin, Pa )
- Date of stay 02/08/08
- Review Submitted 02/08/08
My fiancée and I stayed in January. We loved the place; it was close to the slopes by car or shuttle bus. The condo was decorated lovely and we had all the comforts of home. We loved sitting by the fireplace and just relaxing. In the summer the location would be fantastic because you are directly across from the pool. We will be staying again in the near future. The owners are great to rent from.Owner response: Thanks for signing our guest book. We're so glad you had a great time! We would love to have you come again!
Did you find this review helpful? Yes | No Helpful votes: 0/0
- Guest S. Smith (McKeesport, PA)
- Date of stay 02/04/08
- Review Submitted 02/04/08
For a 1 bedroom condo it is very spacious, set up is excellent. Nicely equipped with everything you could need for your trip. Many games and movies, great kitchen items, even snacks if they are needed. It's location is ideal - so close to all acitvites at the resort. I would definatly return.Owner response: We appreciate you signing our guest book!! Glad you had so much fun. Please come again!
Did you find this review helpful? Yes | No Helpful votes: 0/0
- Guest Sebelia Family (Pittsburgh, PA)
- Date of stay 01/30/08
- Review Submitted 01/30/08
My family and I visited this condo during peak ski season, although we are not skiers, we had a great time. The condo was wonderful--clean, efficient and better equipped than we could have hoped for. Pool is direclty from the entrance of this condo--so we'll be sure to head back in the summer months. Just a short drive to snow tubing, skiing, main lodge, etc. Would highly recommend and we will return! Thank you to the owners.Owner response: Thanks for the positive feedback! You're definitly welcome to come back anytime!
Did you find this review helpful? Yes | No Helpful votes: 0/0
Currency ConversionJan-Dec .. From $150/night, varies by time of year.
Note: Until confirmed, rates are subject to change without notice.
Always make sure to call the number on the listing to confirm payment details.
Only pay using credit card, PayPal, check or direct bank transfer. NEVER pay by cash or instant money transfer services such as Western Union or MoneyGram. Learn more
Don't forget your vacation protection! Get protected now
Adding our Vacation Protection services can make sure your getaway goes smoothly, no matter what. We offer Cancellation Protection, Carefree Rental Guarantee, and Damage Protection so you can truly relax.
Sorry this information is not available. Please contact the owner for more information.
Owner info
Contact us
- Primary: (412) 915-8510
- Secondary: (412) 915-8511 (Pennsylvania, USA)
- Click Here to see All My Rental Listings
Living Room
Tennis Courts
Dining Room and Kitchen
Outdoor Pool
There have been visitors to this page since the counter was last reset in .
This listing was first published here in 2007.
Date last modified - Sunday, September 01, 2013
Three services to protect your trip:
Protect your payments in case you need to cancel.
Guarantee the rental meets your expectations.
Ensure you're prepared in case of accidental damage.


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ROCHE ROCHE VALIUM 10 (Valium 10 mg)
Generic Name: diazepam
Pill imprint ROCHE ROCHE VALIUM 10 has been identified as Valium 10 mg.
Valium is used in the treatment of anxiety; muscle spasm; light sedation; alcohol withdrawal; night terrors (and more), and belongs to the drug classes benzodiazepine anticonvulsants, benzodiazepines. FDA has not classified the drug for risk during pregnancy. Valium 10 mg has a low potential for abuse relative to the drugs in schedule 3. The drug has a currently accepted medical use in treatment in the United States. Abuse of the drug may lead to limited physical dependence or psychological dependence relative to the drugs in schedule 3.
See also related documents.
Images for ROCHE ROCHE VALIUM 10 (Valium 10 mg)
- Generic Name:
- diazepam
- Imprint:
VALIUM 10 - Strength:
- 10 mg
- Color:
- Blue
- Size:
- 9.00 mm
- Shape:
- Round
- Availability:
- Prescription only
- Drug Class:
- Benzodiazepine anticonvulsants
Benzodiazepines - Pregnancy Category:
- N - Not classified
- CSA Schedule:
- 4 - Some potential for abuse
- Manufacturer:
- Roche Laboratories
- National Drug Code (NDC):
- 00140-0006
- Inactive Ingredients:
- lactose anhydrous
corn starch
calcium stearate
NDC Code | Manufacturer / Repackager |
54868-0987 | Physicians Total Care Inc (repackager) |
35356-0006 | Lake Erie Medical and Surgical Supply (repackager) |
Note: Inactive ingredients may vary.
More about Valium (diazepam)
Consumer resources
- Other brands: Diastat, Diastat AcuDial, Diazepam Intensol, Valrelease, More (1) »
Professional resources
Compare with other treatments for:
Pill Identifier
Search by Imprint, Shape or Color
Note: All fields are optional. Use the pill finder to identify medications by visual appearance or name. All Rx and OTC drugs in the US are required by the FDA to have an imprint. If your pill has no imprint it could be a vitamin, diet/herbal/energy pill, illicit or foreign drug. More about imprint codes...


text:
CreditStats: Steel--Europe, Middle East, Africa Aug 11
- Language: English
- Published: August 2011
- Region: Africa, East Africa, Middle East
Almost all metals and mining companies rated by Standard & Poor's Ratings Services and based in the Europe, Middle East, and Africa (EMEA) region face persistent pressure on their credit quality. Following significant negative rating activity since October 2008, there is a strong and significantly higher negative bias in the portfolio. Two-thirds of rated issuers in this sector either have negative outlooks or are placed on CreditWatch with negative implications. This compares with only 13% in late September 2008, at the time of our last report card. This negative bias indicates that we expect to see more downgrades in the quarters ahead. The following list ranks all the rated companies in this industry from strongest to weakest based on rating...
Standard and Poors RatingsXpress Credit Research provides in-depth coverage of international corporates, financial institutions, insurance companies, utilities, sovereigns and structured finance programs. RatingsXpress Credit Research lets users determine the credit rating of holdings and identify key factors underlying an issuer's creditworthiness, distinguishes the different risk exposures for new and existing deals,
- Rio Tinto PLC
- Norsk Hydro ASA
- SGL Carbon SE
- ArcelorMittal
- ThyssenKrupp AG
- OAO Magnitogorsk Metallurgical Kombinat
- Anglo American PLC
- Eco-Bat Technologies Ltd.
- Xstrata PLC
- OAO Severstal
- MMC Norilsk Nickel OJSC
- Eregli Demir ve Celik Fabrikalari T.A.S.
- Kloeckner & Co. S.E.
- Evraz Group S.A.
- The New Reclamation Group Pty Ltd.
- Zlomrex S.A.
- New World Resources N.V.
- Gold Fields Ltd.


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- How Fiction Works
- In the Beginning: Get Your Novel/Story/Memoir Off to a Great Start!
- Interpretations of Sherlock Holmes: Part I
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- About Us
Bad Trouble
Lately everybody's messing with Jamal. His teachers, the kids at school, even his dad. And now that Jamal's brother Randy's in the slam, Crazy Mack has a crazy idea. He wants Jamal to take control of the Scorpions and run crack.
All the gang jive--Jamal has no use for it. Unless, like some say, it's the only way to cop the bread for Randy's appeal...
The story of twelve-year-old Jamal, whose life changes drastically when he acquires a gun. Though he survives the experience, it's not without sacrificing his innocence and possibly his relationship with his best friend.
About the Author
Walter Dean Myers is the National Ambassador for Young People's Literature, New York Times bestselling author of Monster, and winner of the first Michael L. Printz Award. The critically acclaimed author of Kick, Lockdown, Dope Sick, Game, Street Love, The Autobiography of My Dead Brother, Handbook for Boys, and Bad Boy, he is considered one of the preeminent writers for children. Walter's novel shooter is the inspiration for the film Case 219.
His latest picture-book collaboration with his son, Christopher Myers, We Are America: A Tribute from the Heart, is a love letter to the United States that reimagines what it means to be an American. Visit www.who-is-america.com to find out more!
Walter lives in Jersey City, New Jersey, with his family.


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A pretty costume ring with a fiery marquis shaped stone. Open filigree setting is very pretty. size9 1/2. Excellent condition with no tarnish, flaking or discoloration.
A pretty costume ring that is just gold filled and electroplated. Size 9. Set with two pear shaped pretty pink opaque color glass stones. Nice condition.
Cute LOVE ring, gold tone costume with aqua rhinestone to simulate a blue Topaz for the December birthstone. I have 2, price is for each. Like new condition. Size 3 1/2. Perfect for a pinky ring, or that special little girl.
Nice vintage ring from the 1970's era. Appears to me nicely handmade of silver and is crafted with alternating geometric designs of turquoise and quartz mosaics. Size 6. great condition. Pretty design.
Vintage turquoise ring is handcrafted and is a ladies size 7.
Nice ladies ring with thick band and a blue topaz stone set. Size 6 and marked 925. Very pretty and excellent condition.
Nice quality sterling silver ring with a large tiger eye setting. Silver heart detail on each side of the stone. Excellent condition, size 7.
Ladies ring is sterling silver with a nice single amber stone. Excellent condtion.
Very pretty sterling silver ring with amethyst stone, marked 925. Excellent condition and is a size 7.
For a lack of description, I will call this a dark opalescent stone on this ring. when you turn it in different directions it sparkles like an opal. Set is sterling silver, this is a quite lovely ring. Size 7 and in excellent condition.
Nice large gemstonehas a pretty light blue coloring with white streaks set in sterling silver. Ladies size 7. this ring is in excellent condition.
Nice costume ring has 5 different color prong set stones. Rhinestones include peridot, amethyst, blue topaz, yellow topaz and a ruby. Nice heavy gold tone plated setting in a size 10. Marked NV and the number 10. Wonderful condition.


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I almost benched Brees for the Monday game until I ended up with a 17 point lead (won by 10). How many people would be pissed if some one benched a player and left an empty roster spot and the player ended up getting neg points that could of effected the outcome.
Will Brees snap out of his funk?
QB(1) Brees, M. Schaub
WR(2) Boldin, B Edwards, C Chambers,
RB(2) Gore, C. Williams, Drew-Jones, DeAngelo Williams, W Dunn
W/T(1) Brandon Marshell
K(1) Nedney
Def(1) Dallas, TB
10 team League


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Akro Agate Interior Panel Green Large LID to Teapot browse these categories for related items... All Items: Vintage Arts: Decorative Art: Glass: American: Depression Glass: Pre 1950: item # 1144907 Please refer to our stock # 1144907 when inquiring.
DENNIS BIALEK 9722 Portside Drive Seminole, Fl. 33776 727 593 7260 Guest Book $15.00 |
IP LARGE transparent green lid for teapot is 2 5/8" to the outer edge of the locking rim. It does not have an Akro trademark. Excellent condition, satisfaction guaranteed. Be sure to search our site for all available pieces of Akro Agate & Children's Dishes. THANK YOU! |


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CarolinaBritto 10 months ago
Sarax : Such a cute boy <3<3 1 year ago
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norriannbaby :
Hello my dear
How are you,am Miss,norrianna am here looking for real friend,ok life is all about to know each other so if you accept me Please contact me at (firstname.lastname@example.com ) so i will give you my photos,for you to know here i am ok Yours Mi
1 year ago
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1 year ago
sandykrajewski : Sooo sweet!!!
1 year ago
DeeChattaway : Too cute 1 year ago
aelizabeth : You were so adorable, and know WOW, handsome till death 1 year ago
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Medina Community Singles GroupEvent DetailsDate(s) & Time(s):: February 25, 2013 Location: Medina First United Methodist Church Phone: (731) 621-9071 Event Description
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This Forum is for: DMN Features
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DATE: Feb. 05, 2013 3:52 pm gmt
SUBJECT: Kim Kardashian Shows Off Her Baby Bump in Tight Workout Gear Again
Kim Kardashian showed off her little baby bump in tight workout wear as she visited a nail salon in Los Angeles.
You can read this article on any one of the following DMN Publications* DMN Forums * Hollywood Industry * USDailyNews *
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PRX, an online marketplace and forum for public radio, included "Walking Across America: Advice for a Young Man" in their 2013 Staff Favorites! Check it out, and give some of the other stories a listen, too. After a year of interviewing people on the road and months of work with Jay Allison on the piece, I'm a devout radio convert. It's a powerful medium for storytelling. Explore it! The PRX Staff Favorites list is a good place to start. So is Transom.org. Choose a story, close your eyes, and enjoy the sonic dream.
What a great idea. Happy Thanksgiving, y'all!
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To Chicago-folk:
I'm giving a talk at Columbia College this Wednesday November 13th at 5:30. Stories from the road, lessons learned, audio clips and photos. More information here. Hope to see you there!
In other news: the book's coming along well, slow and sure. I'm kinda balking on posting anything before it's all shipshape and polished up. You know, has to be just right. So it's nose to the grindstone (screen) for now, clicking away at the keys and doodling this thing into life. It'll come eventually. One step at a time, as they say. Until then, I'll keep up the very occasional updates.
Be well!
Posted in Uncategorized | 11 Comments »
Two years ago today, to the hour, I was a dozen miles into walking across the country. Seems like it's been a much longer time, decades, especially looking back on my photographs and notes. Poring over them, all these forgotten fragments come back, sending me down further forgotten pathways of the past. Wondrous. It's not a word I use often, but it fits here. What a beautiful year, and I continue to feel astonished by it. So this is a special day for me – a birthday – and if you've happened to drop by, I thank you so much for sharing it.
While I'm here, I figure it's as good a time as any to announce some exciting news. Houghton Mifflin, the publishing house, picked up my book! I'm still reeling from the news, floating in this surreal dreamworld. Because that's what this is: a dream come true. I feel totally humbled, crazy grateful, and a bit overwhelmed. Basically, I'm trying not to think a whole lot about it and just write the thing. I'll be concentrating on the book full-time now, putting in everything I've got. If I can do justice to this story and all the people who made it with me, I'll be happy.
Thanks for walking with me all this way. I'll be in touch with periodic updates. Much gratitude, always.
Posted in Uncategorized | 42 Comments »
September 8, 2012. The end of the walk, one year ago.
It feels like another lifetime, a dream. It's one reason I'm grateful to the writing, for the way it forces me to look back, turn over the stones, reflect, make connections, understand. And it's coming along well, the writing. Slowly but surely. There's some big news on the rise there, and I'll be sure to send out an update soon. In the meantime, I just wanted to observe the year's passing and say thank you, huzzah, and onward!
Walk in beauty, all.
Posted in Uncategorized | 15 Comments »
Last year, my dear friend Mori Rothman visited me in Lone, Pine California about three weeks before I finished walking. At one point, we posted up in a cafe and passed a laptop back and forth between each other, a silent conversation that lasted upwards of four hours. We shared it on our respective blogs.
As an activist, a pacifist, and a conscientious objector, Mori has inspired me for years, and as a friend he's been a beloved source of reflection. So, when he visited me again last week, it just made sense to sit down for another blogalogue, to reflect and check-in. Many thanks, my friend, and much love. Visit Mori's blog!
Andrew: The last time we were in the same place together, we were underneath the Sierras in eastern California. I was three weeks from finishing my walk, you were a few months from imprisonment for protesting mandatory military service in Israel, a good many twists and turns in the road ahead for both of us. Here we are again one year later, a rainy day on Cape Cod, the grey ocean churning outside this coffee shop window. What's new? What's been learned? Who are we now? Where are we going?
Mori: Yes! That's my answer to those four questions. Yes, and a bit more. First off, it is, as always, an incredible blessing to see you and spend time with you, Andrew. In addition to being so deeply happy to speak with you, run with you, philosophize and analyze and comprehend and uncomprehend with you, I am looking forward to taking this opportunity to distill some of the learning we've each done over the past year. I am a big fan of posterity. And presterity. And just plain sterity. A learning I've done: I still desperately love making up words. You? What is something that comes to your mind when I ask you what you've learned over the past year? Maybe we'll start with that.
Andrew: This year. A few things come up. First, endings: coming to terms with them, embracing them, thanking them. I'm thinking of the end of the walk at Half Moon Bay, not quite one year ago yet. In the weeks before I got there, I felt such fear about it. So many little questions – what will I do next? that kind of thing – but also bigger ones. Scarier ones. Like, the death one. It all felt like a dry run for the end of my life, and that freaked me out. And it freaked me out that I was freaking out. As it turned out, the last 24 hours were beautiful, at peace and full of gratitude. But the whole thing made me realize that if I want to translate that peace and gratitude into my outside-the-walk life, I have some work to do.
I was talking recently with a friend who's a nurse, and he was telling me about his patients with dementia. He said there are two types: the ones who are just happy and the ones who are afraid. I want to be happy, man. You know? I don't want to be afraid. Then, when it comes, and now, too.
Mori: I hear that, deeply. I had a similar thought a few months ago- not about death, per se, but about endings (which I guess is ultimately about death, in a certain way, isn't it?). It was actually watching the end of a marathon. There seemed to be two ways people crossed the finish line: there were the Grinning Finishers, who looked exhausted but elated, joyful, proud, and the Frowning Finishers, people who looked angry, afraid, their faces contorted into grimaces or scowls. And it didn't seem to correlate with time or with fitness. There were older people coming in beaming, and young, fit folks who seemed miserable. A few principles I think connect for me here: One is from Buddhism, the idea that life includes pain, period. The question becomes to what extent do we choose to allow that pain to cause us suffering. The other is redefining what it means to succeed or "do well," when we are at the end of our lives, or the end of our run, what will allow us to look back and smile and say, I've done well? What's something you think that you've done well over this past year?
Andrew: I like the distinction there, between pain and suffering, that the former doesn't necessarily have to become the latter. The choice in that. And redefining success, I like that one, too. You said as we ran this morning that every run is a good run: if it hurts, it's your body communicating something to your mind, and if it feels good, the same. It's all communication – everywhere, all the time – and maybe the trick, then, is to listen. The more that's heard, the more is known, the more informed choices can be. I think I've done alright on that this year, listening, trying to remember there's so much to be heard, so much I'm not hearing, and to just quiet myself and open the old ears. I still forget, though. Maybe someday I'll forget to forget and just remember.
How about you, my friend? What have you done well this year?
Mori: It's a hard question. I think that I did well in acting according to what I believed, in refusing to serve in the army, and going to jail for a short while, and doing it from a place of love. But more than that, I think that I've done well taking a few steps back since then, asking questions about my choices, about my politics, about politics, about the world (while maintaining a constant torch that I think we all have somewhere inside of us and that knows and cannot unknow the simple and Simply True fact that all people are equal and holy and deserve to be treated equally and holy-ly). And trying to remember that I have a lot to learn, and that I need to keep on learning, and that I am a bit under 24 years old. And that it is OK to take some days or months to be quiet and be with struggle that cannot be solved simply (because the important struggles are never simple) and to learn, that the world and the beautiful people in it are teaching always, constantly. And I've written a few poems I've been proud of, and put a lot of myself into working on and throwing myself into my connections with the people who I mean the most to and who mean the most to me. There are plenty of things I've done less well in, as well. This is still pretty theoretical. We are storytellers. We need to ground these ideas in a few stories. Tell me a story.
Andrew: I think you just defined success for me: "To learn that the world and the beautiful people in it are teaching always, constantly." There's a liberating detachment in this perspective, one that doesn't allow the painful things to bind themselves to us as shame, anger, disappointment, or frustration. It's levity, I think, and happiness, too, maybe.
This idea that everyone is teaching always and constantly is fine and good, but in the real world, outside the theoretical, it falls flat, right? Like you said, we need stories, evidence that everything is learning, even the painful stuff. I consider my own short life, moments when I've been stung. I think of my dad and some of the experiences I shared with him during my parents' divorce and the years that followed. Then, it was nothing but pain. Now, I see it was a potent classroom. Empathy. Forgiveness. Humility. Acceptance. Love. I got to practice all these things, to grow, and that's thanks to my dad. In so many ways, he's my teacher.
A story from you? And perhaps a closing? Our time is precious and brief.
Mori: A story. A few weeks ago, I was sitting in the airport with my partner. We were arguing lightly about something, and sharing a meal from a chain restaurant. The food tasted mediocre. I looked over to the counter, and saw a man in a navy blue one-piece jumpsuit. He was sitting on the red-plush swivel stool. His hair was attached to his head in various whites and grays, strands like palm ferns. A black felt yarmulkeh stood puffed and expectant. His skin was creased and lower jaw pushed outwards, holding out little spikes of silver that lifted and fell as he chewed, and pointed up as he smiled. And he smiled and chewed. And I began to smile as I chewed. It's probably overstating and overdrawing on the poetic subtext, but it is important for me to write it anyway: I really loved him at that moment.
I don't think I have a great conclusion for this one. I don't think there's a need for a great conclusion. God willing, we have many more of these to write. Meanwhile, I love you and am so grateful for your friendship and guidance. Onwards?
Andrew: Onwards, my friend. So much love and many thanks for you. Until next time.
Posted in Uncategorized | 15 Comments »
Just wanted to check in quickly here for those who are still tuning in.
I'm in Woods Hole, writing. It's been a bit slow getting into it – grappling with structure, exploring narrative voice, figuring out logistics, etc – but I'd say it's going well. We're just plodding along one step at a time.
I may post snippets of the writing to the blog eventually (just to keep y'all with me!), but I'm going to wait until this book finds a home before putting anything out there. In the meantime, I'll be in touch about big developments on this end. Good things on the horizon!
Continued thanks for all the support. Your encouragement means a whole lot, especially during this creative process. All my best.
Oh yeah, and if you're hankering for some more journey blogging, check out:
Asad Chishti's bicycle ride across Canada for happiness: bikingforhappiness.tumblr.com
Leo J's circumnavigation of the United States on bicycle in search of folk stories: commonplaceradio.org
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In Zambezia Province, flooding due to heavy rains has affected the lowlands including Maganja da Costa, Mocuba and Namacurra districts, where a total of 575 families have been affected (2,844 persons) and 2 classrooms collapsed. Roads were reportedly cut between the district capital and Nante and villages of Morneia, Morniua and Ntabo. Preliminary agricultural damages indicate an estimated loss of 6,532 ha out of 1,753,410 ha. Displaced persons were accomodated in public facilities and communities are reportedly abandoning the lowlands; Local Authorities are monitoring the situation.
To learn more about OCHA's activities, please visit http://unocha.org/.
Mozambique: Flooding
Following rainfall in the south and neighboring countries, the Incomati River is above alert level and the Umbeluzi basin is almost at alert level, reaching 10.4 metres (Alert level - 5 metres). It is likely that the peak wave will reach Incomati Valley within 24 hours. Around 6,200 people are at risk of flooding in the districts of Moamba, Magude and Manhica and potentially having impacts on road access to the districts at risk.
FAO's forecasts for global cereal production, consumption, trade and stocks in 2013/14 have all been raised since February, with overall supply conditions significantly improved compared to the previous season.
Export prices of wheat rose in February mainly on concerns about the 2014 winter wheat crop in the United States. Prices of maize also increased, supported by strong domestic and export demand for feed and industrial use. Overall, however, cereal export prices remained below their year-earlier levels.
Welcome to the February issue of the Armed Conflict Location & Event Dataset (ACLED) Conflict Trends. Each month, ACLED researchers gather, analyse and publish data on political violence in Africa in realtime. Monthly updates to realtime conflict event data are published through our research partners at Climate Change and African Political Stability (CCAPS) and also on the ACLED website.
Heavy downpours have caused flooding in north-central Zambia, southern Zimbabwe, and northern Mozambique.
Light to moderate rains were observed over the Greater Horn of Africa during the past observation period.
1) Heavy downpours during the past week have caused the Licungo River to burst its banks, inundating expansive cropping areas, infrastructure, and houses downstream. Although reduced rains are forecast over the region during the next week, any additional rain may exacerbate the ground conditions, including elevated risks for waterborne disease outbreaks.
Lilongwe - The Government of Japan has renewed its commitment to the United Nations World Food Programme (WFP), contributing a total of US$2.1 million in support of the most food-insecure and vulnerable people in Malawi, including refugees.
According to the November 2013 Malawi Vulnerability Assessment Committee, more than 1.85 million people do not have enough to eat following a poor harvest caused by bad weather. The high price of maize in 2013, Malawi's staple food, is also placing pressure on food-insecure families.
BLANTYRE, 4 March 2014 (IRIN) - Since mid-January, an estimated 2,000 people have fled fighting between the government and former rebels in Mozambique, spilling into neighbouring Malawi, but they are yet to receive assistance as the Malawian government and the UN Refugee Agency (UNHCR) remain in disagreement about their status as asylum seekers.
UNCHR country representative George Kuchio said that his agency was ready to provide assistance but that the government had classified the new arrivals as returning Malawians.
A selection of IRIN reports are posted on ReliefWeb. Find more IRIN news and analysis at http://www.irinnews.org Une sélection d'articles d'IRIN sont publiés sur ReliefWeb. Trouvez d'autres articles et analyses d'IRIN sur http://www.irinnews.org This article does not necessarily reflect the views of the United Nations or its agencies. Refer to the IRIN copyright page for conditions of use. Cet article ne reflète pas nécessairement les vues des Nations Unies. Voir IRIN droits d'auteur pour les conditions d'utilisation.
Has a new restaurant or shop in your neighborhood ever offered you a promotional coupon to try their product or service? Businesses use this tactic all the time to give consumers an incentive to take a chance on something new, in the hope that first-time customers will become repeat customers.
Key Messages
In West Africa,2013/14 grain harvests were near-average in the Sahel and market supplies improved in may parts of the region in January. Production shortfalls in eastern Niger and northern Chad resulted in atypical price increases. Institutional purchases began in January at average levels in Niger, but above-average levels in Mali. Rice imports from international markets contributed food availability in coastal countries.
Period covered by this Final Report: 1 March to 30 November 2013
Appeal target (current): CHF 1,466,456 Appeal coverage: 94%
Appeal History: A Preliminary Emergency Appeal was launched on 1 February for CHF 662,337 in cash, kind, or services to support the Mozambique Red Cross Society (CVM) to assist 15,000 beneficiaries over 6 months.
Disaster Relief Emergency Fund (DREF): CHF 300,000 was initially allocated from the Federation's DREF to support CVM in its initial rapid response.
When the New Alliance for Food Security and Nutrition was launched in 2012, President Obama and others pledged to leverage technology's transformative potential by taking innovation to scale.
Flood risks remain for parts of south-eastern Africa
Consistently heavy rains over the past few weeks have caused flooding, overflowing of rivers, infrastructure damage, and have displaced people in many local areas of central and eastern Zambia, including the Luano Valley, Kitwe, and Chipata regions. Heavy downpours are forecast to continue during the next outlook period, which could exacerbate ground conditions.
Currently, acute food insecurity outcomes for the majority of rural households across the country are stable and Minimal (IPC Phase 1). However there are pockets of displaced households affected by floods near the central and northern river basins including Búzi, Púnguè and Licungo rivers that are experiencing acute food insecurity. From February through June Minimal acute food insecurity outcomes will continue across most of the country due to newly harvested crops.
Over US $30 million in concessional funds has been made available for innovative private sector projects that seek to improve climate change adaptation or readiness in Niger, Mozambique and Zambia. This financing is part of the Pilot Program for Climate Resilience (PPCR), a financing window of the Climate Investment Funds (CIF).
Torrential rains continued over saturated areas in Zambia and Mozambique
An extended dry spell continued during the past week over southern Uganda, increasing rainfall deficits.
ZVISHAVANE/MASVINGO/CHIVI, 25 February 2014 (IRIN) - With the lean season reaching its peak, many villages in Zimbabwe have already exhausted their staple grain reserves. The most recent Zimbabwe Vulnerability Assessment Committee (ZimVAC) report projects that at least two million people, out of a population of 13 million, will be without food until the end of March. But had they had access to high-quality rain forecasts for their areas, communities could have better prepared for the period between harvests, experts say.
Mozambique could be free of anti-personnel land mines by the end of this year, according to the head of operations of the National Demining Institute (IND), Antonio Martins.
Speaking at a Maputo seminar, intended to draw up plans for assisting land mine victims, Martins said that in 2013, 592 areas suspected of containing land mines, and covering a total area of 9.33 million square metres, were demined.
Copyright © Mozambique News Agency (AIM). All Rights Reserved
Heavy rains in the central province of Zambezia have forced 110 families to leave their homes in the districts of Mocuba and Maganja da Costa.
According to Maria Luciano, the Zambezia provincial delegate of the country's relief agency, the National Disasters Management Institute (INGC), 80 of those families came from the town of Mocuba.
The flood victims are being temporarily housed in premises owned by the publicly owned ports and rail company, CFM.
Namibia has been experiencing a cholera outbreak in the northern regions since Nov 2013. A different strain of cholera was reported on 5 Feb 2014 in Katutura on the edge of Windhoek, where 32 cases have been recorded with 2 fatalities (Case Fatality Rate of 6.3%), as of 21 Feb 2014.
In the northern regions, 7 new cholera cases have been reported in Opuwo District, Kunene and 2 cases in Okahandja, with 1 fatality, bringing the national case fatality rate to 3.5% with a total of 546 cholera cases and 19 confirmed fatatlies nationally.


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Finalization of Proposed Jimmo vs. Sebelius Settlement Expected at End of January
As RehabCare Advantage recently reported, the United States District Court for the District of Vermont issued a proposed settlement in the Jimmo v. Sebelius case that alleged that the Centers for Medicare & Medicaid Services (CMS) violated its legal obligations by applying an "Improvement Standard" for the provision of Medicare covered therapy services.
According to the proposed settlement, CMS will – among other actions – "revise relevant portions of the Medicare Benefit Policy Manual, after considering input from Plaintiffs' Counsel, to clarify the coverage standards for the SNF, HH, and OPT [skilled nursing facility, home health services and outpatient therapy] benefits when a patient has no restoration or improvement potential but when that patient needs skilled SNF, HH, or OPT services to maintain his or her condition or prevent or slow further deterioration."
RehabCare supports the proposed settlement in that it will provide access to medically necessary therapy services for at risk patients, particularly those patients who suffer from chronic conditions such as Multiple Sclerosis, Parkinson's Disease, spinal cord injury, respiratory disease and contractures. At this time, however, the total implications for the change in policy are unclear.
The settlement is expected to be finalized at a Fairness Hearing scheduled to take place on January 24, 2013.


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Economics covers the financial concerns of the country, businesses, and the home, with Scriptural principles are applied to all areas. The text demonstrates the laws of supply and demand, plus the circular flow of income and products. It depicts the use of money, banking, and government intervention and promotes free market ideals. It explains business competitions, unemployment, productivity, and inflation. Type: Paperback () Category: > Home Schooling ISBN / UPC: 9781591664130/1591664136 Publish Date: 7/1/2010 Item No: 121971 Vendor: Bob Jones University Press |
A portion of each purchase is donated | After you make a purchase, you'll be asked which of these three ministries we should direct our donation towards. Learn More >> |


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This booklet deals with the siblings of someone with Prader-Willi syndrome. Too often, they have feelings of not being heard or seen. The brother or sister need to know they are not alone with many others feeling the same as they do.
See Me, Hear Me, I'm Here, Too is an honest, poignant, and sometimes humorous recollection from the siblings of those who have PWS. Edited by Lota Mitchell and Nina Roberto, the booklet includes an array of the unforgettable memories and emotions that have been etched in the hearts of these siblings along with tips for parents.
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