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The American Graduate Internationat Volume XLVII, TABLE OF CONTENTS Thunderbird Magazine Volwne XLVlI, Issue 1 1992 2 Power Tools A publication of the Thunderbird Alumni 7 Bringing Language to Life A1unU1i Relations Office of Association 1992-93 The American Graduate Board of Directors 8 Teaching Business School of Intemational and Officers Management, 15249 N. 59th Language Avenue, Glendale, AZ Chairman of the Board 9 Problems and Solutions 85306-6006 (602) 978-7135 Jack E. DOlUlelly '60 TELEX 187123 F'AX (602) 97~238 President 10 Campus News Stephen K. Orr '79 16 Footnotes Assistant Vice President (or Vice Presidents 17 Making the Most of Communication and Editor: Nelda S. Crowell Maarten Fleurke '79 Thomas D. Hobson '79 Networking Martin E. Susz '79 Director of Publications and 18 Living Up to the Promjse Managing Editor: Secretary Carol A. NafLzger Bobbie M. Boyd 20 Network ConU11unication Secretary: Ex Officio Members Thunderbird Alumni JOann Toole Roy A. Herberger, Jr. Assoc:;iation Survey Richard Snell Design: 25 Updates Pat Kenny Gr'dphic Design Board Members John C. Cook '79 Annual Report Director of Alumni George T. DeBakey '73 Relations and Publisher: Michael T. Dillon '78 Bobbie M. Boyd Webb F. Elkins '63 Linda J. Magoon '84 Assistant Director Bryan D. Manning '76 On the cowr: o( Alumni Relations: Larry K. Mellinger '68 Bret Bald/win was a field Michelle Oison McDiarmid R. Messenger '72 saMs manager wi th Neslle Peggy A. Peckhanl '74 Foods priOl' to coming to A1unmi Relations Staff: Carolyn Polson O'Malley '70 17wnde:rbird. Aj'ourfh- Janet M. Mueller Carroll M. Rickard '56 semester student, Ba{,dw'in Execntive Secretaryl H. Gene Wick '60 has studied Chinese ami Office Manager Daniel D. Witcher'5O Om'man while on camplts. Donna Cleland Plwto by Sean Bmdy. Data Base Administrator Lucille Censoprano Honorary Board Members: Data Entry Clerk Joseph M. Klein '47 Jane Kidney Berger Erickson '86 Secretary Ruth E. Thompson Administrative Assistant Helen Grassbaugh Receptionist Thunderbird Goes Abroad .N.the crossroads of the superhighway linking FranceSwitzerland- Italy, and Germany-8pain lies the site of Thunderbird's new European campus in Archamps, France. The Thunderbird program will utilize the facilities of the Centre Universitaire et de Recherche D'Archamps, referred to as the French Geneva campus. This facility is part of an international business park, a joint venture between a number of European corporations and the HauteSavoie regional government. The business park has targeted smaller companies in the computer, telecommunications, and biotechnology ftelds with an interest in "think tank" activities. The French GeneVa campus is a university and research park intended to complement the business park. In addition to Thunderbird's program, the French Geneva campus will house several noncompeting institutes and other university programs. They include Asbridge International Institute for Organizational Change, Neurope Lab, The European Institute of Purchasing Management, DEA Management and 1ecbnology of Information Systems (Universities of Geneva, Savoie, Grenoble and Lausanne), and the European Master in Environmental Management. Most of the other university programs will be relatively small, with between 15 to 20 students enrolled. Loco.te4ftYur miles .frr¥m doomt.own Geneva ana with direct access to an intemmtinental airport th4t is a one-huur flight .frr¥m all EuropeaTl. business capitals, ThundNbird's1leW Europeo:ncampus will open its doors to st'I.UttmJ:s in spring 1993. This nmovatedfa:rmIwuse will seroe as heatlquarters f(Yr the Thunderbird program. .. Archamps is the flagsbip of [Thunderbird's] global campus network," says Dr. James MlIIs, Thunderbird's director of foreign programs. "There is an unbelievable synergy, and the opportunities are tremendous forus." Ilhan Akbil '82, formerly Thunderbird's assistant director of internships, will soon move to France to direct activities at the European campus, scheduled to admit its first students for the spring 1993 semester. The program will nm on a three-semester system that coincides with the School's academic calendar. Course offel'ings will include world business and international studies classes, and three levels of French and German. Professor EJza White and Dr. Jutta Baney will teach French and Gennan this spring. Other Thunderbird faculty scheduled to teach in Archamps are Dr. Femi Babarinde, International Studies, and Drs. Robert Foster and Jason Schweizer, World Business. Faculty will also be recruited from campuses neazby, to encourage academic reciprocity. The program will occupy the first two floors of the build:in& a French farmhouse, which is being renovated by the regional government. It will include a reception area, classrooms, offices, study areas, and a closed courtyard. Students will eventually be housed in a wing of the World 'Ihtde Center acijacent to campus. Akbil is enthusiastic and looking forward to directing activities at the European cam-pus. As director, he will wear many hats, responsible for the "There is an unbelievable synergy, and the opportunities are tremendous for us. " neem of the students and faculty, and for developing relati0nships with businesses and other institutions in the European community, including internships. A Thunderbird presence in Europe will enhance the School's marketing efforts there as well. Akbil also hopes to be active in the Thunderbird alunmi network in Europe. ·We need your help and support to make this happen, " he says. • by Carol Najtzger Computers give students decision-making opportunities without the risk, and give professors powerful tools for teaching, research and administrative details. Earth movers and dump trucks. Mainframes and personal computers. What do these things have in common? They were invented to get the job done fast and efficiently. While Thunderbird students may not be moving mountains, they are being trained to deal with the challenges of doing business in a world of constant change. To do so, they need to be exposed to the most current information and management techniques available. This is where computers in the classroom make the difference. Thunderbird recognized the need for computers more than five years ago, when a computer literacy program was started. Since then, the School has built an infrastructure of fiber-optic cable, equipment, buildings, and staff to support this powerful learning tool. Today, the entire campus is ready to be linked together via new electronic channels of communication. What does this mean to Thunderbird students, faculty and staff? To the World Business professors, it means better support for sophisticated computer simulation games developed over the years to give students "realtime" experience in making decisions. Simulation models provide students with a powerful way of asking and answering "what if' questions. The computer 's interactive nature allows for rapid feedback on decisions made within a simulation. THUNDERBIRD XLVII 11 11992 ACTIVE LEARNING IN FINANCE AND TRADE Annually, some 1,000 Thunderbird students playa computer simulation game in International Finance and Trade (IF&T), a required World Business course. Dr. Robert Foster says, "Back in 1980 I realized the futures markets were not being addressed here at Thunderbird so I developed a program to teach futures trading to agribusiness students." His very successful game is now an integral part of all International Finance and Trade courses on campus. Using any IBM clone, a student can access futures market data available via satellite. The data are from the major futures exchanges, Dow Jones, weather and crop reports, major currency values, etc.; prices are updated every 10 minutes. Foster checks the data first thing in the morning and right before class, giving him current information to use in his lectures. Simulation models provide students with a powerful way of asking and answering "what if' questions. IF&T students are divided into teams and given $100,000 to invest in foreign currencies. "We are not teaching them how to be speculators," says Foster. "The purpose of the game is to introduce students to foreign exchange markets. The game emphasizes the volatility of the market and the need for developing risk management strategies. It helps them understand factors that influence exchange rates. I don't know of any other school in the world that does what we do." Another popular computer-simulated course is FORAD, pitting student teams against one another to see who can win by maximizing a company's stockholder wealth. The students are divided into teams of corporate executives running multinational companies composed of U.S. holding organizations with subsidiaries in the U.K and Germany. The computer simulation focuses on international financial issues. Students also use a decision-support system called AUGUR, designed and developed by Dr. Dale vor der Landwehr and programmed by Thunderbird graduate Roy Pringle '91. AUGUR aids students in doing calculations, visualizing problems and the consequences of decisions they make. Students are given a diskette and an opportunity to run a multinational company. "Administrating FORAD is a large task," says Vor der Landwehr. "Every 'fuesday evening, I look at the 20 companies and a host of decisions students have made during the week We create real-world software so students can sim- a>< t "m" Z ~ Christine Wilkins (standing) is in her third semester at Thunderbird and is taking FORAD with Dr. Dale vor der Landwehr. She spends at least 15 hours a weekend with teammates working on the computer simulation game. Bret Baldwin uses a commodities trading game in his agribusiness class. THUNDERBIRD XLVII / 1 / 1992 ulate and try out decisions on their PCs. They learn how powerful and useful management information systems can be." At the end of the semester, teams defend the decisions they have made to a panel of judges composed of professors, and corporate executives. "FORAD is a capstone course and is popular with the students," says Vor der Landwehr. "Now they finally have a company they can run!" TEACHING COMPUTER LITERACY "We are now sending Thunderbird students out into the business world with computer knowledge," says Dr. Esther Guthery, who teaches computer courses in the World Business Department. "Approximately 10 to 15 percent of incoming students have never used a computer," she says. "And about half the remaining students only used it for word processing. Some of the foreign students have trouble with the computer terminology. It is different and some of the terminology is not found in dictionaries." In today's corporate environment, computer knowledge is crucial to getting the job done. Computer courses in the World Business Department give students a good look at what factors influence decisions in the real world, according to Guthery. The emphasis is on computerbased information systems in problem solving rather than computer technology. A new Business Forecasting course will examine models of sales based on past performances, allowing students to introduce variables into the models to minimize cost and maximize profit. Information Systems for International Managers looks at software for global networking: What are the issues involved in setting up accounts across borders? How will information be formatted across borders? What data will be used? Guthery sees computers as tools to enhance teaching, as well as research and administrative work. "The campus network is a timesaver," says Guthery, "and there are more capabilities to come when e-Mail is introduced throughout campus. Students will be able to save their work on the network file. The instructor will access the work from hislher own terminal to grade and comment, saving time in the classroom." TAKING RISKS IN DECISION-MAKING Computer power is used to assess decisions made by Dr. Hugh Pring's students as they play the Thunderbird 4 THUNDERBIRD XLVII 1 1 / 1992 International Management Game as part of Business Policy and Decision Making. Pring's students take a U.S.-based refrigerator manufacturer to 15 countries around the world where the teams compete against one another for sales. "This is really an exercise in risk taking," says Pring. "Students bring together marketing, financial and production skills. They also suffer the variances caused by currency devaluations. The results depend on the decisions they make." These decisions are sent to Pring who puts them into the computer and sends the results back to the teams. Pring says the game helps students with time management and trust. "It forces them to work together as a team. They have to rely on each other; otherwise the amount of work would kill them. It also gives them a chance to get a feel for the competitive situation out there. " Running a computer simulation game can take a lot more time than teaching a regular course, says Pring. "Things can't be done overnight. Computers don't work the same way as the human mind. If you can't put things down into simple logical sequence, the computer does not understand. " LEARNING LANGUAGE WITH COMPUTERS Computers are playing a larger role in language learning thanks to companies like IBM, AT&T and the many software companies who have supplied the research to develop new technologies that support the language learning process. Thunderbird has acquired many computer tools to assist in language instruction, starting with the IBM Kanji computer in 1986. Today, software is available in the 10 languages taught at Thunderbird and includes basic drills and practice as well as WordPerfect with Spell check in French, German, Italian, Portuguese, Russian and Spanish. The adventure games Ticket to Paris and Ticket to Spain allow stu- dents to travel via computer screen, visiting sights, and learning about the food, travel, shopping and hotels in France and Spain. The School also uses software and word processors to teach Chinese and Japanese. "We encourage our students to use the appropriate foreign language WordPerfect version for their written assignments," says German Professor Jutta Bailey. Two sophisticated language programs are located in the Computer Center's Multimedia Lab. The IBM AudioVisual Connection, part of a grant from IBM, will allow professors to develop course work using a full range of multimedia tools. Students will be able to speak into the system and get a voice response in the chosen language. Full-motion video images can be received from videodiscs, video cameras, closed circuit television or VCRs. A prototype for a French lesson on the Audio Visual Connection shows students ordering snacks from a French cafe and using colloquial French to rate how they liked the snack. The screen translates the phrases into English next to the action scene. Another program, Learn to Speak Spanish, is a very powerful, 30-lesson interactive course that includes dialogues on CD-ROM and allows a student to record hislher own voice and play it back for comparison to the dialog spoken. The lessons are written around scenarios for the business traveler and include vocabulary, grammar, and even cultural notes. Dr. Issa Peters uses a computer program called Prom the Gulf to the Ocean to teach Arabic. This is another interactive video program on computer laser disk giving students instant access to whatever they want: rules, situations, listening comprehension and more. INVOLVING STUDENTS IN THE PROCESS One of the most interactive classes using the power of computers on campus is Advanced English Composition T'bird students (far left) Taum Albright and Kenton Lewis (opposite) discuss a French lesson in the Computer Lab. The lab is equipped with 52 computers and 20 printers and remains open seven days a week and many evenings so that students can work on team projects and in study groups. taught by Professor William King in the AT&T Computer Lab. In this English class for non-native speakers, King uses an eclectic approach to help students polish their writing skills for the corporate environment. Using the MyersBriggs Inventory to assess students' personality types, he creates teams whose members have vastly different personalities, giving students the opportunity to learn interactive communication skills. Each team is given a semester project that consists of researching a corporation and presenting a report on the company at the end of the semester, definitely a win-win situation. Teams meet each week and then present a progress report to King along with minutes of the meeting written in clear, concise, readable and workable English. The assignment effectively links theory with practice. By doing a corporate study, the students learn how to do library research using the many corporate resources THUNDERBIRD XLVII / 1 / 1992 Argentinian student Tomas Salvagni and his English-as-a-SecondLanguage team members researched The Upjohn Company over the semester and presented their findings using the latest in mulimedia equipment in the AT&T Auditorium. such as Disclosure Worldscope, ABII Infonn, Business Periodicals on Disk, Compact Disclosure, and other data bases available through the Colorado Alliance of Research Libraries (CARL). Looking up lists of subsidiaries, mission statements, president's messages, and annual reports all provide clues to the corporate culture of the organization. During the semester, the teams also prepare for the final oral report which must include a multimedia presentation. This assignment sharpens the students' public speaking skills and teaches them how to use Harvard Graphics and other visual aids to create images that clarifY the spoken word. Each student's presentation is videotaped to be critiqued at a later date. Every semester, the best corporate report is chosen by Career Services for its resource library to assist students in their job search. In the computer lab, students log-on to PCs and do grammar and writing exercises together. While the student is writing, King can access any student's computer screen to look at the assignment and offer suggestions. "Teaching writing takes a lot of energy," says King. "These are Nintendo kids and they like 'infotainment.' I'm seeing a tremendous interest from them in what's happening on the screen. Pieces of paper come alive and corrections are instantaneous. It gives these students a feeling of accomplishment. " 6 THUNDERBIRD XLVII 1 1/ 1992 King uses a unique blend of lecture and computer to keep his students interested. A grammar drill comes alive as King asks, "Who wants to answer this question?" A student looks at his screen, raises his hand, and the game is on. His answer is correct and he chooses another student to answer the next question. The group is very supportive, helping one another with grammar drills and writing assignments as well as the basics of using the computer software. "Writing for them becomes a living document. They see the validity of what they are doing and they get interested in the language and the power of language in business." King's creative examples prompt lively discussions on a variety of topics. ~ King recently attended a seminar on t9 CALIS (Computer Assisted Language o ~ Instruction) at Duke University. CALlS ;::: and TOOLBOOK are two programs that let. instructors create exercises, edit and access video disks. "Within the coming year we should have some multimedia exercises in several languages," says Dr. Bailey. Along with King and Bailey, Russian Professor Walter Tuman and Spanish Professor Carmen Vega-Carney are developing their own computer language programs. WHAT DOES THE FUTURE HOLD? Thunderbird recently hired Dr. Beverly Knystautas, who worked for IBM specializing in foreign language application. Along with teaching French, she will serve as Thunderbird's computers- in-foreign-Ianguage expert. Knystautas is excited about the use of multimedia tools in the classroom. She predicts that multimedia will become the standard way of teaching language - integrating text, audio and visual images. "Multimedia allows for authentic language and language in context," she says. Students will be able to hear language as it is actually spoken in the native country. "It will change the role of the teacher who will be free to work with special problems, to give more one-on-one attention to students." She also feels that teacher involvement is very important to the process. "Good materials and automation are only as good as the people who use them," she says. There has to be a good mix of materials. "Too much video will put students in a passive mode," says Knystautas. Al Pratt, Project Manager in the Computer Center, sees definite advantages to using computers as a teaching tool. "They are more efficient and certainly more flexible than other self" Good materials and automation are only as good as the people who use them. There has to be a good mix of materials. Too much video will put students in a passive mode. " motivating teaching methodologies," he says. Knystautas is working toward a computer lab that will have software applications in many languages available on all the PCs in the room. Professors will be able to use multimedia with video disk and software programs to teach in an interactive environment. Students will be able to learn at their own pace. With multimedia tools becoming significantly less expensive and easier to use, that day may be Dr. Beverly Knystautas here soon. • • Faculty Profile Bringing Language to Life Professor Bill King's energy and enthusiasm bring the English language to life. ,Wfter teaching a class, I feel like I've been through basic training," says Professor William King. Watching him perform in the classroom, it's easy to see why. His energy and enthusiasm are infectious, generating a high level of creativity and motivation in his students. His vast repertoire of stories and broad knowledge of current events bring the English language to life. King is an English-as-a-SecondLanguage (ESL) professor in Thunderbird's Department of Modern Languages and he loves his job, his students, and his colleagues. "I'm doing exactly what I enjoy," he says. What he enjoys is teaching foreign students how to communicate effectively in English, both verbally and in writing. "I create energy in the classroom," he says. "By discussing topical areas, we create a cultural literacy base for the foreign student." No topic is off limits, and students participate in lively discussions about politics [King is a die-hard Democrat), women's issues, world and local news events. On September 3rd of this year, King celebrated his 21st anniversary at the School. He first learned about Thunderbird while attending high school in Long Beach, California where he majored in Spanish and French and once dreamed of becoming an airline pilot. He soon discovered he preferred language studies to mathematics, paving the way to an academic career that always included foreign languages. Even his time in the military included French and Russian studies. While King was working on his master's degree in linguistics at the Graduate University of Southern California, he met a professor there who urged him to look at Thunderbird for a career. Not long after graduation, King was recruited by Thunderbird faculty member Frank Jackle to start up an Englishas- a-Second-Language program at the School. At that time, the foreign student population represented about 10 percent of the students enrolled. Today, the foreign student enrollment is 27 percent and the Modem Languages Department has five tenured ESL professors. When King arrived in Glendale, Arizona in September 1971 he fell in love with the small-town atmosphere and the vast blue sky, so totally different from the hectic pace and smog-ridden skies of southern California In talking about the early years King says, "Everyone I worked with was inspirational, and the School represented everything that is important to me. It was like a mini-UN." President Bill Voris, whom King says was "mentor-like and genuinely concerned about my career," gave King the opportunity to travel to Saudi Arabia in 1975 to work as a consultant to the University of Petroleums and Minerals. King remembers his introduction to Saudi Arabia. "We arrived on May 15, the day the war in Beirut started," he says. "We could hear bombs falling everywhere!" He survived the experience and returned to Thunderbird to continue building the ESL program. Over the years, he has remained active both on by Carol Najtzger and off campus, serving as Foreign Student Advisor for a year, chairing sessions for the Association for Business Communicators, as the Arizona representative for NAFSA: Association of International Educators, on the executive committee of the National Council of Teachers of English, serving on the editorial board of the Journal oj Language jor International Business, and currently serving as editor for Communique, a newsletter for Thunderbird's foreign students. King also finds time to serve his community and has donated a considerable amount of time to alcohol and drug crisis counseling and to local politics. He is a contributing columnist for the Scottsdale Progress, frequently commenting on politics and the world situation. His energy also drives him to seek new ways of teaching. As a guiding force in the use of multimedia tools to teach languages, he has attended several workshops, bringing ideas and new techniques back to his fellow language professors. He teaches sophisticated technical writing courses, and ways to incorporate oral and visual presentations into business communication at corporations in Phoenix-he has taught more than 1,000 employees at Honeywell alone. "It's an opportunity to see corporate culture from the inside," he says. In spite of a hectic schedule, King always has time for his students. "They are like extended family," he says. Students will often stop by his office at the end of the day, looking for a little "TLC," perhaps bewildered by their first days on campus, trying to understand a new system and a new culture. King is always there to provide support. Shelves and walls in King's office contain unique remembrances from students he has taught and counseled. Over a file cabinet hang the plaques commemorating the four Outstanding Professor awards King has received. What keeps King's enthusiasm high after 21 years at Thunderbird? His students, his colleagues, and the School. He holds Modem Languages Chair Mary Anne Critz in high regard and says she gives her staff a feeling of inclusion and lots of support for their ideas. "1 have never been more proud of the School than 1 am right now," says King. "In the middle of an economy that seems to be collapsing, [the new administration has brought) a sense of hope. The School's mission and recognition in the community are better than ever." • THUNDERBIRD XLVII / 1 / 1992 • Viewpoint Teaching Business Language Case studies provide a framework in which all aspects of language learning are used. Cases, as teaching/learning devices, are used in every discipline and doctors, lawyers, engineers, and business administrators are trained by this method every year. As far back as the Middle Ages, cases were used to bring religious, moral, and political teachings to life. The Book of Count Lucanor's Examples or Patronio's Book (El Conde Lucanor) written in 1335 is a good example of cases in medieval Spanish literature. This book has 50 stories or cases and the plan is very simple: each time that Count Lucanor faces a difficult situation, he asks Patronio, his servant, for advice. Patronio then tells a story that helps his master make a wise decision. In the area of foreign languages, the case method is only recently being used to teach business language. The reason is very simple: foreign language programs usually emphasized Edi tor's Note: Dr. Valdivieso is a Spanish professor in Thunderbird's Department of Modem Languages. Viewpoint is an excerpt of his article that origirwJly appeared in the summer 1992 issue of The Journal of Language for International Business. THUNDERBIRD XLVII 11/ 1992 the study of linguistics and literature so foreign language teachers were very well prepared in linguistics historiography and literary criticism. On the other hand, textbooks on business language for college students were hard to find. The few language teachers who dared to teach business-oriented courses usually lacked the technical background necessary to use business cases in their classrooms. In recent years, parallel with the growing emphasis in international edu-cation, and as more business majors became interested in learning foreign languages, interest in the study of business language has increased. This demand triggered an interest for designing more business-language courses, for developing appropriate materials, and for incorporating new and suitable teaching techniques into the classroom, a natural for the case method. Ideally, a case should present a lifelike situation, similar to the kind students may encounter in their professional lives. Business schools in the United States have long used three main varieties of cases: by Dr. Jorge Valdivieso • Cases that consist of a brief summary of the relevant facts, and the "correct answer" to the problem. • The MIT (Massachusetts Institute of Technology) method that allows for one or more "acceptable answers" to the problem. • The Harvard method where the "solution" is as important as the "process" for arriving at that solution, as well as the changes of attitude in the participants. The case method provides the teacher with a framework in which all aspects of language learning can be exploited-lexicon, gyntax, morphology, phonetics-by oral exercises, reading activities, listening- comprehension practice, and more creative activities such as conversations, group discussions, writing, and roleplaying. A characteristic of this method is its flexibility. Teachers who prefer a traditional approach to foreign language teaching may emphasize the traditional goals: vocabulary build-up, command of morphological elements, translation exercises, and writing activities. Those who stress the importance of the audiolingual skills may favor the oral-aural learning activities. Teachers who follow the total-response methodology may take advantage of role-playing, interviewing, canvassing, speech making, and interpreting. The case method is student-centered rather than teacher-centered. The selection of cases may be done according to the language proficiency of the students and their command of the business area Less advanced students can read cases that present no professional or linguistic difficulties. Advanced students, on the other hand, can confront more complex cases linguistically and professionally. One student may be interested in marketing, another in personnel management, another in finance; some may prefer accounting, others banking, business planning and forecasting. The teacher must be able to tailor hislher lesson plans to the students' interests, and to design teaching strategies to meet individual interests. The study of language becomes purposeful and meaningful when the case method is used, allowing linguistic information to enter more easily and be assimilated more willingly and permanently by the learner. This method offers the teacher endless opportunities to incorporate as many strategies as hislher enthusiasm allows. • Problems and Solutions Here is your chance to put your international management skills to work. I n this issue, Thunderbird magazine presents a case study and you can solve the problem. The best solutions will be published in the following issue of the magazine. Please limit your answer to 100 words or less and respond by December 1, 1992. Mail to Thunderbird magazine, 15249 N. 59th Ave., Glendale, AZ 85306 or FAX to (602) 978-8238. The following case is submitted by Dr. Michael Woolverton, Professor of Agribusiness and Marketing, Department of World Business. THE PACKAGING EQUIPMENT CASE You are the consultant to a company that manufactures packaging machines. The firm is about 10 years old and is privately owned. The company has experienced above-average growth and profits as it succeeded in creating a unique niche market in the United States packaging equipment industry. The company's basic business involves the manufacture and installation of medium- size complete packaging lines in 10 days or less, guaranteed to function as designed. The company's product line includes 20 standard modular machines, each performing a specific function such as weighing, filling, sealing, labeling, conveying, accumulating, boxing, etc. Each modular machine is designed to be coupled with other machines of the company to create a packaging system. The company acts as a single-source supplier to customers, simplifying the buying process. Customers include, but are not limited to, firms in the food, pharmaceutical, chemical and cosmetic industries. They need equipment to fill glass, plastic or metal containers with water or oil-based liquids as well as solvents, acids or other hard-to-handle liquid materials. The majority of customers are medium to large sized companies that require specialized, liquid packaging lines, installed and functioning on a tight time schedule. There are strong competitors in the packaging equipment industry. Competitors fall into two categories: manufacturers of large, high speed, multi million dollar complete packaging systems; and manufacturers of specialized equipment that can be purchased separately to build a packaging system. However, the company with which you are working feels it has a competitive advantage in its unique-to-the-indus-try policy of not asking for payment until the machine is installed and running perfectly in the customer's place of business. The installment is guaranteed to be completed 10 days from date of order. The purchase price includes freight, installation, and training of the customer's employees. Competitors usually charge extra for these items. Also, it is common practice in the industry to require a down payment and, for expensive installations, progress payments. It usually takes two to three months to have a packaging machine built to specifications and installed. To sell its product in the United States, the company relies on full-time, direct salespeople who sell on commission. The company trains them thoroughly and provides video display equipment and mobile working-packaging systems to make presentations and conduct demonstrations in the prospective buyer's place of business. The company has had some overseas inquiries stemming from trade show demonstrations. It has asked you to help them enter the international market with its products. The U.S. market continues to grow but at a slow rate compared to some other economies around the world. German, Italian and Japanese companies produce high-quality packaging equipment, but no one Vl else in the world offers ~ medium-size, mediuma? priced packaging equip~ ment comparable to this company's products. The company is considering offering its products in the United Kingdom because of the language compatibility, but it wonders if it should limit its international marketing efforts to one country. The owner's son is suggesting that they establish contacts in many countries, attend trade shows around the world and advertise heavily in widely circulated trade magazines. What strategies would you use to market this company's product internationally? Would you limit efforts to the United Kingdom or expand worldwide? • THUNDERBIRD XLVII / 1 / 1992 • Campus News Marketing Thunderbird in Europe Open houses showcase today's Thunderbird. Thunderbird took its program on the road in May when open houses were held in Brussels, Bad Homburg, and London. The receptions were organized by John Cook '79 and provided information on Thunderbird's executive education, graduate employment, internships, and student recruitment to guests. These guests included corporate employers, potential students, and alumni. Attendance ranged from more than 100 in Brussels to over 250 in Bad Homburg. At each open house, President Roy A Herberger, Jr. spoke on the current trends in international management and the demands of education in a global environment. His speech was followed by a presentation of the School's video and a panel of Thunderbird admin- (l-r) John Cook '79, Don Businger, u.s. Embassy, and Dr. Roy A. llerberger,J~ greet the 250 guests who attended the open house in Bad llomburg, Germany. 10 THUNDERBIRD XLVII / 1 / 1992 istrators who answered questions from the audience. There were many questions regarding the academic program, admittance standards, and what makes the School's alumni attractive to the employer. This is the first -time Thunderbird has specifically marketed itself abroad and the results were favorable. Alumni were impressed with recent changes at the School and appreciated Thunderbird's aggressive marketing efforts. "It is truly important for us to bring Thunderbird as it is today to our alumni and their Thunderbird students Ranier Beekes (left) and Matthias Klein professional colleagues in Europe," says Jenny St. John, vice president for external affairs. dropped in on the "They learned about today's Thunderbird Bad llomburg and we learned open house. They were both in Germany to interview for jobs. Klein received the Barton Kyle Yount Award at graduation ceremonies in August. about the European market." Future plans call for similar sessions in Asia and Latin America • • Campus News The Statesman's Series Presents U.S. - Mexico for the '90s U.S.-Mexico: Strategic Plarming in the '90s, the second in the Statesman's Series conferences, focused on ways the United States and Mexico can work together and profit from the challenges posed by joint economic development. The event attracted more than 300 people interested in issues relating to the North American Free Trade Agreement (NAFrA). The conference, held in April, opened with a keynote address by U.S. Congressman Jim Kolbe, R-AZ. Kolbe told the audience that NAFrA should not be seen in and of itself as an end. "NAFrA, in my view, is simply a step, a way station to a much broader vision of liberalized and open trade - one which should include all of the western hemisphere ... Just as the European Community moves to EC 92 and Japan links itself to the other nations of Asia, the United States needs to look south of its border and north of its border to the creation of an entire western hemisphere trading alliance." Morning sessions were offered on [mancial services, import/export, and health and labor relations. The luncheon featured introductory remarks by Thunderbird Professor Richard Mahoney, Arizona Secretary of State, and Jay Van Heuven '73, president, North American Free Trade Association, Introducing the Thunderbird International Consortium Thunderbird is introducing a new concept in executive education, the Thunderbird International Consortium (TIC). Through this program, a global firm can acquire focused, tailor-made executive education for its middle- to upper-middle level managers at a price below what it would cost to either develop and deliver its own programs or gain the same managerial coverage through open enrollment programs. Washington, D.C. Van Heuven discussed business opportunities developing from the free trade agreement and the importance of strategic plarming in the decade ahead. The afternoon featured an environmental panel led by Edward PRanger '83, an environmental attorney; and sessions on law, investment and taxation, and marketing/ communication. • (l) u.s. Congress- visit during a The new AT&T Auditorium was fiUed to capacity for the opening session of the conf erencefeaturing Dr. Roy A. Herberger, Jr., u.s. Senator Dennis DeConcini, D-AZ, and former u.s. Congressman man Jim Kolbe, reception honor- Eldon Rudd. R-Az, and Dr. Roy ing conference A. Herberger, Jr. participants. More importantly, the firm can influence the content and delivery of the program and be secure in the fact that only a limited number of other, noncompeting firms are members of the consortium. The initial membership consists of eight firms. No two firms come from the same industry. Amoco Corporation, AT&T, Scott Paper, VITRO S.A., Honeywell, Kellogg, Warner Lambert and TIuor Daniel are the founding members of TIC. By combining efforts with this select set of organizations, a member firm gains scale and scope economies in terms of design, development and course administration costs. Each member firm has one voting representative on the advisory board for TIC and has agreed to send a specified number of participants for each rendition of a specific program offered during calendar 1993 and 1994. The program will be of two weeks duration and take place within the Greater Phoenix area The course content will focus on the essential concepts of competing in a global environment. "The Thunderbird International Consortium offers companies a chance to train their managers to think globally at a reasonable cost, and gives faculty the opportunity to work more closely with internationally minded corporations," says Dr. Ed Barrett, Thunderbird's vice president for executive education. • THUNDERBIRD XLVII /1 / 1992 11 • Campus News Construction Update The face of Thunderbird campus continues to change with renovation, construction, and office moves in a four-year construction program now two-thirds completed. Thunderbird's executive education program moved into Founder's Hall this summer with offices located in the north half of the newly renovated building. The south end of the building houses conference facilities including classrooms, a lounge, breakout rooms and library space. The former J Dorm, adjacent to Founder's Hall, is now an executive residence hall with private room and bath for executives enrolled West Dormitory has undergone rerrwdeling and new landscaping in the enclosed patio. 12 THUNDERBIRD XLVII 11/1992 in the program. In October, 22 executives from the Sunkyong Group, Seoul, Korea moved into these quarters to continue their semester-long executive training program. West dormitory and the Key Managers Residence Hall have also undergone a facelift. West Dormitory now houses single-occupancy units with four double-occupancy units retained primarily for guest use. Remodeling in the Keyman facilities included installation of showers, new floor and window coverings, and new furniture. These rooms are available for guests at $40 per night single occupancy, and $60 per night for a suite. The coffee shop also has a new look including a full soup and salad bar and additional space for seating. The south wall of the new entrance at 59th Avenue and Country Gables Drive features the word 'Welcome' in all the languages currently taught at Thunderbird. Arabic Professor Issa Peters (l) checks the characters before they are etched into stone. The Coffee SIwp now sports a cheerful blue and white awning and white grillwork separating the food service section from the seating area. The former president's house, known as the Hospitality House, will be furnished as a guest residence for visiting faculty and other guests of the School and the garden will continue to be used for receptions and special events. Other faculty housing and the pool will remain until further plans for the international business park are developed for the perimeter land. The Tower Building is undergoing renovation and will be ready for student use in October. A new entrance at 59th Avenue and Country Gables was dedicated during the Board of Trustees meetings in October. The city of Glendale will begin widening 59th Avenue in the spring of 1993. New recreational facilities are planned and will include six new tennis courts. A new playing field is being developed along Greenway Road east of the Interfaith Chapel. Pop-up sprinklers, similar to those used on professional playing fields, will enable the field to be used for flag football, Frisbee, and similar games. • • Campus News 25,OOOth Graduate talize on its strengths, each industry within a nation to optimize its performance. It's true that free trade can have Darwinian effects. It may cause shake outs in some uncompetitive industries in some countries. But it ultimately encourages economic growth, increases employment, and provides consumers with wide choices at low prices. Commencement speakers Reg. H Dorrett and Randall L. Tobias stressed the importance of world trade to T'bird graduates and guests. "The desire for open trade has already demonstrated the power to vaporize borders in a unified Europe. It is on the verge of erasing national lines in North America It is dissolving both artificial boundaries and ancient animosities in Asia J ean-Pierre Kabanda from Kagali, Rwanda, Africa holds the distinction of being the 25,OOOth Thunderbird graduate. A typical Thunderbird student, Kabanda is fluent in three languages and was active in student organizations on campus. Prior to Thunderbird, he worked in Cairo, Egypt for several years as marketing director for SCIBE-Zaire and as a market development specialist for AT&T International. The August commencement speaker was the Honorable Reg. H. Dorrett, consul general of Canada in Los Angeles. He told the 165 graduates, family and friends that Canada looks forward to the free flow of goods and services between the three countries. "NAFTA will be a stepping stone to emerging markets in South America," he said. Dorrett also spoke of the enormity of trade with the Pacific Rim and said Canada is strengthening its bridges here. "By the year 2000, trans-Pacific trade will reach $500 billion annually, growing faster than any other region in the world. Canada is cooperating with Japanese resources to sponsor the Pac 2000 fund so Canada can become more well known in the Pacific Rim. " Randall L. Tobias, vice chairman of the board of AT&T, spoke at the May 1992 commencement ceremonies when 398 students received t heir MIM degrees. Tobias is responsible for all AT&T operations outside the United States. He told the audience, "There has never been a better time to launch an international career. Perhaps the only time in our century to rival this opportunity was when Thunderbird opened its doors in 1946. Forty-five years later we are again entering an era of great hope for peace, excellent prospects for business and an urgent need for international executives. Spurred on by improved global telecommunications and transportation systems, world trade is skyrocketing. "Free trade is what makes the world marketplace more efficient," Tobias said, "encouraging each nation to capi- "While the result is regional trading blocs that can themselves be protectionist and exclusionary, I believe these trading blocs will ultimately become building blocks for a multilateral system of world trade." • May commencement speaker Randall L. Tobias told graduates and guests, "The ultimate giJt oj your education at Thunderbird is inteUectuat freedom. " VJ ffi \.9 o cr: ::;e i= >co VJ lllliiii;; _~ ~it "'-Tour studies have given you 1 the perspective and skills to critically examine your society and its economic system: Jean-Pierre Kabanda '92 To value what is right. To identify what is wrong. To change the system for the better. And that is no small return. " THUNDERBIRD XLVII 1 1 / 1992 13 • Campus News Business School Rankings TIed to AACSB Rules Thunderbird counters with ads, meetings, and accreditation proposal. R ankings of MBA programs by major American media, such as U.S. News and World Report and Business Week, are a concern to Thunderbird, as well as to much of the rest of the academic world, and the situation is very complex. While the lists are often interpreted to be rankings of all business schools, the magazines restrict the rankings to schools that are accredited by the American Assembly of Collegiate Schools of Business (AACSB). Those are also schools that offer an MBA. That restriction automatically excludes Thunderbird from the rankings on two counts: 1) Thunderbird does not offer an MBA, although in recent years it was, in fact, under serious consideration; and 2) our degree is not accredited by the AACSB because, until last year, the AACSB rules confined accreditation to programs offering a very specific set of 14 THUNDERBIRD XLVII 11 1 1992 courses (the MBA). That set of courses did not include foreign language or international studies. Hence the AACSB felt it could not set itself up to evaluate or accredit a program that included those non-business elements. That simply was not their business. (JIe are, of course, long-time members of AACSB, and Thunderbird President Roy A. Herberger, Jr. chairs the AACSB International Committee.) Thunderbird is now doing three things to help solve the whole dilemma. The first and most aggressive is a series of full-page ads in the rankings issues Us. News & World Report and Business Week calling attention to the Thunderbird program. We will also be running full page ads in The Economist, Vision, and the Far East Economic Review. by Nelda S. CroweU The second is to continue to meet with the editors who compile those rankings. Thunderbird has had an ongoing cordial relationship with those individuals. Meetings with these editors and writers have been held at least twice a year, sometimes more often. Make no mistake, they know about Thunderbird, and we have discussed options for Thunderbird's inclusion in some way in the rankings. They feel they must stand fast in only considering AACSB-accredited schools. The third solution is more long term, and that is a proposal to seek AACSB accreditation for Thunderbird. In order to even consider that, several things had to be in place. The first, of course, was that the AACSB had to change its rules for accreditation. That change was approved in April, 1991, marking a dramatic change in the accreditation process for American schools of business. It allowed a school such as Thunderbird to be accredited, not on the basis of a series of prescribed courses, but on a school's mission and the description and fulfillment of that mission. The process is a two to three year process, and discussions and the initial stages of this process are under way. It requires a substantial time and energy commitment from all constituencies of the institution, including very rigorous self study and strategic planning exercises, documentation, evaluation, and site visits. Thunderbird is accredited by the North Central Association of Colleges and Schools (NCA), which is one of several regional accrediting agencies that have the power to grant accreditation to most universities in the United States. That accreditation is very important, and was renewed for a ten-year period in 1983 after an intensive evaluation by the NCA evaluation team. Thunderbird came through with flying colors. As you can imagine, the frustration of being unable to be ranked by these very widely read publications continues to be a source of concern to all of us: faculty, students and potential students, alumni, potential employers, potential supporters, among others. Our ads are eliciting tremendous response, but this is an answer to an immediate need. The longterm need will, from current information, be addressed only by AACSB accreditation. • • Campus News Thunderbird Welcomes New Faculty Students will benefit from their teaching and management experience. From industrial policy to computer- assisted language acquisition, students will benefit from the experience of Thunderbird's six new full -time faculty members. In the Department of International Studies, Dr. Glenn R. Fong is an assistant professor of International Political Economy and Comparative Industrial Policy. He was formerly an assistant professor at the University of Illinois at Chicago. Dr. Fong holds a Ph.D. and M.A. in government from Cornell University. His professional career includes years of experience as a consultant to the U.S. Congress, Office of Technology Assessment, Program on Industry, Technology and Employment. studies at Eastern Michigan University in Ypsilanti. While there, he developed both business and teacher certification programs, and incorporated a full docket of Japanese language and culture courses. Dr. Koike received his M.A. and Ph.D. in political science from the University of Oregon. Drs. Allen J. Morrison, Alan I. Murray and Caren Siehl join the faculty in the World Business Department. Dr. Morrison is an associate professor of management, teaching multinational business management. He comes to campus from the University of Western Ontario, Canada where he was director of Ph.D. programs in business policy. He has done consulting and training for a variety of international organizations including the United Nations Center on Transnational Corporations, HoechstCelanese, and the AIZamil Group, Saudi Arabia and Bahrain. He holds a Ph.D. in international business/strategic management from the University of South Carolina. Dr. Murray is an associate professor of management, also teaching multinational business management. He was by Jennifer Erickson sulting and training programs for companies in Canada, the U.S. and Europe. Dr. Caren Siehl is an associate professor management and is teaching fundamentals of management. She was previously an associate professor of business programs at Arizona State University West and served on the ASU West Institute of International Business Board of Advisors. She previously was an associate professor of organizational behavior with INSEAD and an assistant professor in the department of management and organization at the University of Southern California. Dr. Siehl received her Ph.D. in organizational behavior from Stanford University Graduate School of Business. • Dr. Glenn R. Fang Dr. Beverly Knystautas joins the Modem Languages Department where she will teach French and use her extensive computer experience to help develop Thunderbird's language technology program. She comes to Thunderbird from IBM's academic information systems group where she was a specialist in foreign languages, multimedia and learning technologies. During her 12 years at IBM, she completed many projects that helped advance the link between languages and technology. While there, she received an Invention Achievement Award for Multilingual Morphology Design and registered an IBM patent application for linguistic apparatus. Additionally, she initiated and supported a $2 million IBM foreign language consortium of 17 universities and colleges using multimedia technology. Dr. Knystautas received her Ph.D. in French from the University of Connecticut. Her publications include a video and brochure, Multimedia Solutions in Higher Education, which was a $100,000 project to provide marketing materials for IBM's U.S. higher education representatives. most recently an associate professor in the department of organizational analysis at the University of Alberta, Canada. He has held visiting professorships with INSEAD and the University of Auckland, New Zealand. Dr. Murray received his Ph.D. from Stanford University Graduate School of Business. He has been active in corporate con- Dr. Beverly Knystautas Dr. Allen J. Morrison Dr. Shohei Koike is a new associate professor of Japanese. For the past six years he has been in charge of Japanese Dr. Slwhei Koike Dr. Alan 1. Murray THUNDERBIRD XLVII / 1 / 1992 15 • Footnotes DUAl.-DEGRU ~QJ!fIMD Thunderbird aad the University of Arizona College of Balsmess and Public Administration have entered into an agre.ement that provides for a series of dual-degree prosmms aIlowin&quaIified. graduate studeJtts to earn tIleir IfD,f ~Th~"~,~ •• _~ing five ·deI~·ftoqr'" U."I('o.e .I't&AZIftE ~ 'Urith this issue, 7:7M6nderbint l1UII8Zine wm be pubUsbed three tUnes a year, rather than quarterly,. The Schools alumni pubJieation Will be distributed to appt'OXiimateIy 25,000 alumni and friends of the institution each September, January and May. The new schedule corresponds more closely to the semester system. PHONA'fttON RESULts students manned telephones in June and raised $22,430 ill aI.u:mld pledges. A total of 524 caDs were ~ during theS W"",event_U2ablmnipledging a specUie doB8t aauraat. AGH.IIC VP N.lf4(IS Dr. David A. RI.clts bepn his new ~ as vice president tot academic affairs on July 1. He was most recently professor of tntemetirnull business at the University of South Ca:rolina and ~otthe Jou'l'full of jnter- 1UIt'Unaal .8usifu18s SJv4ies. Dr. Ricks _ .. , ........ WUbur s. 16 THUNDERBIRD XLVII / 1/ 1992 ~_. WB8n~· fclMs Of tile AriP\a Woinen in ~ 'l\'ad&-Tht:indemird held in oJUat. ~ with the nationally federated ~on of Women in ~ "lnd.e, the new 0rganization isa.-IlODPJ'01lt corporation dedicated to promotiagprofessional growth, education and le8clersldp among Arizona women and men involved in intematiODal ·trade. '!be group wOl focus on enEqeUc ~n and inter8cfion among its me..mers and wm feature roundtable workshops, trade missions, IQ)e8kers and joint venture opportunities. Witawomen ~ more than 36 peJ.'$lt ofiRl stuclent bOdy tOOay, the SchooI:.-'ttn active role in expand-ing the IWt '.--businesS wor.kforce. For Il\(ft ~ please contact Carol. Crockett, cIt.a1tman, Office of Public AfIdrs, 1hunderbird campus. Hf,AI.'RI .... PROGRAM EXPANDS The Master of Imentational Health M~'n$ degree program, which be .. and continues in cooperation with tile CQlteps of Medicine, Pharmacy aDd ~ at the Universlty of ArIzOOa,Js~ Tltep~was Plm'" ~ed. io graduates of ntJ1'SlDg ~ and medleaJ schOOls of other~8¥ i'ies '!be Pacultiv Senate recendy voted 'to expand. the deInition ofthose~for admission to indu.de other beaftb profesSionals who have a master's degree or have ~~~~~~~c~e~la~ five ~=e. __ tobe alb-t7'~. 'lJr.V4~11;Y · of DAS TOIAV~TO AWlINI S~ns to Thunderb1r<rs student new8p8pel, ])as 7br, are available to interested alumni. Along with the details of campus life, new features are being added The annual subscription rate is $30 w:ithin the co:utirte.nml United states. For more information, please COIl~ Das 7br "'The ~· GraiIl~e8d{O(Jl . SCHOOL JOINS (()NSOR'f1UM Thunderbird hasJoined.the ~ Consortium, a COOl'diftattilg 0I.'g8llizad0Ji for 1he Schoo~ Arizona State ~ Northern Arizona University, and the University Of Arizona. Its purpose is to facilitate research and ... on international trade and commeroe issues related 10 Arizona. The ~ met with the ArizoM..MexiCo COIL ',,,. and the <>.rganiWfon fOr~ ~ and Development recentiJ to cItscu8s NAFTA and nup ~ _ will fOIIition ArIzona 10 tikefull ~. of increased U.s.-Mexicotrade. fOAMEIlVPBERGElEIOS8N MAS MOVED Berpr Erickson, f~ ttle fitst executivevic&preai4entOf~d and a loDgtime fdend Of the Sc1\Ob1ivAs a new ~ ~ Nuislngl'fOme and RehabilitatU»l C~ M2 Meeker Blvd., sun Cit¥-'" He W'01IiI ~~ triends. Making the Most of Networking Thinking about changing careers? Thunderbird's Career Services Center tells how to use the network. The added value of a degree from Thunderbird is the international network - a link to be handled with care. Here are some T'bird student and alumni ideas about effective networking. TIME IS VALUABLE A telephone call can be more productive if a letter and reply card precede the conversation. Enclosing a reply card similar to the sample below provides a quick method for the person you are contacting to give you feedback. Instead of writing you a letter in response, the person can simply jot ideas down on this card and return it to you. You get the information you need and the contact person is able to provide a quick initial response. Know as much as you can about your network contact, industry and/or organization so you can give, as well as receive, information. Your contacts may be the beginning of a business relationship. PREPARE AN AGENDA Most people like to give advice and talk about their careers and the job market, so it is important that you ask specific questions to meet your immediate needs in a limited time. TAKE NOTES Your discussions will center on many ideas and referrals related to other con- NETWORK CONTACTS Name: Address: by Kathryn Vegso tacts, professional associations, changes in the industry, and organizational culture. Record data for your follow-up. ORGANIZE A FILE Use 3 x 5" cards or a computer data base with contact information, and keep them up-to-date for long-term use. Be accurate! Send Thank You Notes With Feedback Networking is a reciprocal process of relationships that may last over a lifetime of career changes. You may even find a mentor in the process. USE YOUR IMAGINATION Meet new people to add to your network. Make it a habit to ask for business cards on which you can immediately record the date and nature of contact for follow-up by letter and/or by phone. MAKE YOURSELF VISIBLE Ask to attend professional/trade meetings, participate in volunteer associations and offer to help others in your alumni, business ,and other organizations. When you are informed and knowledgeable for others, they become informed and knowledgeable for you. Managing career changes is dependent upon a viable professional network. It is a systematic process requiring regular care and many rewards. To those of you who cannot quickly name the top five persons in your network, we recommend that you either compose a letter now or pick up the phone and call an acquaintance to ask a question related to the information you need to Robert Smith grow in your profession. • Phone: 312-7 1439 Lexingt FAX: 312-72 Chicago, 11 BayorPh operate in 1 Metonfli Sent letter Received your letter and h ave the follOwing sugg est i ons: Business: 10/13 10/16 10/20 11120 12113 12120 Use these contacts: Attend this event, if POSS.I ble: Too busy to reply now: will GOod luck in th . b' respond in two weeks. eJo search! Use this phone or fax ------------------------____ _ for further contacts. Change my address to: THUNDERBIRD XLVII / 1 / 1992 17 Living Up to the Promise Scholarship, character and accomplishment describe the Thunderbird graduate who follows the ideals of the founding president. Each semester, one graduating student is chosen to receive the Barton Kyle Yount Award, Thunderbird's highest honor. Selection is made by nomination and vote of the faculty. Professor Donald 1. Schmidt, associate professor of World Business, chairs the Faculty Senate committee responsible for the BKY award nomination and voting process. He observes that there is often "an awesome number of achievers" at Thunderbird and tremendous competition for the BKY award. The BKY award winners typically participate extensively in activities both on campus and in the Phoenix community at large. They are exceptional achievers who contribute extraordinary energy to their commitments. "They may head three or four clubs, lead orientation, participate in student government, and at the same time, devote many hours performing volunteer community work. They are some of our most outstanding graduates," says Schmidt, "and have gone on to be very successful in international management." MANAGING FREIGHT FORWARDING IN INDONESIA To Richard Gesteland '91, the BKY award was a special honor. "It [the award] seeks to recognize not only academic performance but also practical, real world contribution and results on the Thunderbird campus. Though I had some prior experience in international trade, the award probably gave my employers the extra encouragement they needed to put a person fresh out of Thunderbird into a managerial capacity in one of their new offices overseas." After graduation, Gesteland landed a position as manager of the Fritz Companies office in Jakarta, Indonesia Fritz is the largest ocean freight forwarder and customs broker in the U.S. with over 2,300 employees, serving more than 20,000 customers worldwide. 18 THUNDERBIRD XLVII 1 1/ 1992 The company also ranks among the largest air freight forwarders in the U.S. The Fritz office in Jakarta opened in October 1991 in partnership with a leading Indonesian forwarder. Gesteland manages a staff of 19 and services such clients as Sears, The Gap, General Electric, Hughes Aircraft, and Philips. As country manager, Gesteland finds himself acting as consultant for new clients who have never conducted business in Indonesia or who are leery of transacting business there. When asked what has had the greatest impact on the transportation business, Gesteland responded unhesitatingly "computerization!" "[ Computerization] has revolutionized international transportation by putting a worldwide network of information at our disposal allowing us to work faster and more accurately than ever before. Forwarders can now assist their customers in everything from sourcing their products and monitoring their vendors to providing them with up-to-the-minute information on their shipments," explains Gesteland. EDUCATING INTERNATIONAL MANAGERS Receiving the BKY Award in 1982 motivated Dr. Lorna Wright to return to her native Canada and enter a doctoral program in business administration at the University of Western Ontario. "I had 10 years of international work before coming to Thunderbird," says Lorna Wright DavidPeng Wright. "Thunderbird gave me a framework to pull together all my experience and allow me to build on it more effectively. Winning the award was a humbling experience because previous winners seemed to have deserved it so much more than I did," she says. "It stiffened my resolve to continue working internationally. It felt like something that had to be lived up to. " Wright founded and is currently director of the Centre for Canada-Asia Business Relations at Queen's University in Kingston, Ontario. His Imperial Highness Prince Takamado of Japan officially opened the center on May 29, 1992. Its purpose is to educate Queen's University students about Asia, promote cooperation, and assist Canadian businesses to develop and improve trading relations with Asian countries. Its specific programs range from a student internship and exchange program to an international symposium for delegates and speakers from business, government, and the academic community. Wright is also an international management consultant and assistant professor at the School of Business, Queen's University. She has taught international management and organizational behavior there since 1986. "The courses I teach are almost all international," she says. Wright sees the growing number of strategic alliances and international joint ventures as a significant trend transforming international business. In Canada there is "more awareness of Asia, which needs to be nurtured. Countering this, NAFTA is pulling more interest south of our border," observes Wright. Other trends making an impact on international business include the growing number of small businesses venturing into the international arena "It's not just the major multinationals anymore," says Wright. Also beginning to emerge is a recognition that knowing the language of the country in which one is Robert Frehse Dean Ross working is essential. There is also a growing realization that women can make it in international business, according to Wright. She was featured in a recently published study titled, Canadian Businesswomen in Asia. "The BKY award still has a prominent place in my office. It reminds me of the good times I had at Thunderbird; of the wealth of experience brought to the classes by the professors; and of the ideals I still need to look up to and strive toward." ASSESSING OPPORTUNITIES IN FINANCIAL SERVICES While at Thunderbird, David Peng '87 set personal goals - to excel academically, to participate actively in extracurricular and community activities, and to nurture his interest in art and music. "The BKY award somehow signified to me the attainment of my own accomplishments. I am honored to this day to have been given this award." Recently promoted to associate director at Aetna Investment Management (AsialPacific) Ltd. in Hong Kong, Peng is responsible for assessing business opportunities in China's fmancial services market. Aetna Investment Management (AIM) is a wholly-owned subsidiary of Aetna Life & Casualty, the largest publicly-owned insurance company with over $92 billion in assets. AIM has offices in Hong Kong, Tokyo, Taipei, Singapore and Sydney. In Hong Kong, Peng is also responsible for developing the flow of crossborder investment in greater China-China, Taiwan, and Hong Kong. "As China develops economically, the standard of living and increase in wealth will induce a higher rate of consumption. Consumers will look for ways to invest their wealth. I see many opportunities in China in the future ... Given China's willingness to develop its industries, but its relative inexperience in doing so, many creative partnerships and ventures may be forged," says Pengo "As China develops its capital markets, its high rate of growth will continue to attract foreign investment. For example, the portion of U.S. pension funds invested internationally is expanding. Funds will be invested in international markets where growth trends are obvious. Asia is one of these high growth areas and I believe more funds will be invested in this region. The need for experienced fund management teams with regional capabilities will be enormous." DIRECTING A FOUNDATION Robert Frehse '50 was the very first recipient of the BKY award. To Frehse, it was clearly an honor to have received the award, and "over the years as the illustrious number of winners has increased and the stature of the School has grown, the award has become increasingly meaningful to me. " The recognition of the BKY award helped Frehse secure his first position with First National City Bank (now Citibank N.A.) in its overseas division. Frehse's career with City Bank lasted over 20 years, with 17 of those years spent living and working overseas. He worked in the Caribbean, South America, and the Far East, and spent his last years abroad in Hong Kong as director, investment services , for Citibank Asia-Pacific. In 1975, Frehse joined the William Randolph Hearst Foundations as director of administration, and was named by Katie Philbrick '93 and the dissolution of the traditional family unit provoke both urban and rural poverty. The Foundations serve these troubled areas, particularly through education and human services to assist the underserved populations including women and minorities," says Frehse. Though the Foundations are prohibited by charter from international grantmaking, Frehse remains committed to and actively involved with international issues and he and his wife, Dale, have been host parents to a foreign high school student from Chile under the American Field Service (AFS) program. DEVELOPING INTERNATIONAL BUSINESS For Dean Ross '67 "receiving the BKY award, with Professor Paul Wilson sitting next to me was a moment to cherish. He was my mentor at Thunderbird and lowe so much to him. I wanted all things international, which is why I chose Thunderbird and it gave me so much more. It bridged my yearning to work overseas with " The BKY award . . . reminds me of the corporate world and then added the personal touch - the friends, professors, that marvelous ambiente that is Thunderbird. " the good times I had at Thunderbird; of the wealth of experience brought Ross chose international work and spent the next 15 years with Citicorp in New York, London, Belgium, Mexto the classes by the professors; and of the ideals I still need to look up to and strive toward. " ico, and Spain. "Citicorp was a very attractive place to work in the late '70s as the international expansion was in full swing. I was the first Citicorp employee to go to Spain to 'look around' for opportunities and that was fascinating. We all felt like the WWII 90-day wonders - with Dr. Lorna Wright, BKY '82 executive director in 1979. Founded in 1945 and headquartered in New York City with a branch in San Francisco, the Foundations reflect the philanthropic interests of William Randolph Hearst. Over $21 million is given annually through grants to programs in human services, education, health, and culture. The Foundations provide funds for health care delivery systems and medical research, minority scholarship programs, programs to aid poverty level and minority groups and support for young people's education and outreach programs at cultural institutions. Today, the Foundations face an increasing number of requests for funding by programs hit hard by the weakening economy. "The economic recession overnight training and instructions and usually in jobs way over our heads!" By the early '80s, Ross felt a strong desire to break away from the corporate world. "Mexico seemed poised for some real growth, so I took a crazy gamble and went into the resort development business," Ross says. "I couldn't be happier." Today he is president of a Los Angeles company that develops resort properties in Mexico. "We've just now completed a Gran Turismo, 303-room hotel on the prettiest beach in Mexico, just outside of Puerto Vallarta, and we're open for business. This is our third project in Mexico and I am very bullish on the country. I've been at this for the past 12 years - we've done hotels and condos. I'm still learning. " • THUNDERBIRD XLVII 11 1 1992 19 • Network Bringing the best together in Brussels An enthusiastic group of T'birds gathered in Brussels for the 1992 European Reunion, celebrating the 10th anniversary of the first European alunmi reunion held in Bad !schl. More than 300 alunmi and friends ef\joyed a weekend of sightseeing, meeting old and new friends, and hearing more about Thunderbird's plans for the future. Among the many activities offered was a seminar on Europe 1992 with Willy de Clercq, Chairman of the Committee on External Economic Relations, European Parliament, and James L. Blow, Minister Counselor for Commercial Affairs, U.S. Mission to the European Communities. De Clercq offered his personal views on the European Community and discussed the current stage of the Maastricht Treaty and the continuation of EC talks in preparation for fine tuning the new rules and regulations attendant to EC. Blow's specialty is in helping small- and medium-sized businesses with issues relating to the European Community. He discussed how his organization can help companies work through new EC policies. Following the seminar, Thunderbird President Roy A. Herberger, Jr. and a panel of faculty and administrators talked about changes on campus and plans for the School's future. "It was a great opportunity for alunmi to ask questions and find out about the direction of the School's future," says Curtis Fox, one of the reunion organizers. "The reunion was very professional and well-executed," says Bobbie Boyd, director of alunmi relations. "The level of energy was incredible and everyone was hungry for information about the School." The reunion committee began organizing the event last fall. Members included Frederick Agneessens '88, Paul Boodee '88, John Cook '79, Eric DePoortere '79, Curtis Fox '88, Robert Roussel '82, and Lisa Wiemer Lillelund '87. The Brussels reunion generated a lot of momentum that will continue through the next European reunion scheduled for Thursday to Sunday, June 17 to 20, 1993 in Munich, Germany. John Cook, Michael Klesh '82 and Fred Koppl '52 are already making plans. Group photos from the European reunion in Brussels are available through: Andre Guinsbourg '82, Brussels (Office Telephone) 322 772 56 45 or FAX 32 277256 45 or Frederick Agneessens '88, Brussels (Office Telephone) 322 648 6733 or FAX322640 7375. 20 THUNDERBIRD XLVII / 1 / 1992 James L. Blow, Minister Counselor for Commercial Affairs, u.s. Mission to the European Communities speaks to Tbirds and their guests attending the seminar on Europe 1992 at the Hotel Metropole in Brussels. Listening is the seminar's other guest speaker Willy de Clercq, Chairman of the Committee on Exterrw1 Economic Relations, European Parliament. Catherine Waterman '82 Reunion organizers (left, above) Andre Guinsbourg traveledfrom '82 (center) and California to visit Frederick Tbird classmates. Agneessens '88 relax and enjoy a visit with her after spending over a year of hard work planning the event. (l-r) Rob Gehl '86, Julie and Tom Guetzke '86, Jim Case, Thunderbird's assistant vice president of employer relations, and Dr. Lew HoweU, chair, Department of International Studies, take time outforsome sightseeing. · . . And in Guadalajara Since 1973, Thunderbird students have taken surruner courses in Guadalajara, Mexico. The program gives them the opportunity to sharpen language skills and study Latin American business practices in a total immersion setting. This year, Thunderbird Professor Clifford Call organized a 20-year reunion for T'birds who participated in the Guadalajara program. Call says, "There was great camaraderie between current students and the alumni who attended the reunion." The reunion was held with the second annual Thunderbird-Universidad Aut6noma de Guadalajara conference in Guadalajara. The theme was the free trade agreement between Canada, Mexico and the United States. Conference topics included a panel discussion on how to use the Thunderbird alumni network in coI\iunction with the job search. Panelists were Bobbie Boyd, director of alumni relations, Marta Burga '91, Latin America specialist in Career Services, Mark Andersen '75, general manager of Hershey de Mexico, and Charles Parks '81, general manager of Adelantos de Tecnologia, an electronics contractor. Boyd asked the panel for their perceptions on business trends in Mexico. "The hottest area is manufacturing," said Andersen. He talked about AT&T's new plant that makes telephone answering machines for export back to the United States. The plant started with 1,000 employees and has plans to bring in another 1,300 people. "More and more companies are investing in plants down here creating a need for more management positions," says Andersen. "I also think that consumer goods and operations will grow. The financial segment is also growing. If you look into banks and brokerage houses right now, people are quite young. Three years ago, these positions were Professor ClijJ Call (left) and Dr. Alvaro Ramo de la Rosa, Universidad Aut6nomade Guadalajara, codirector of the conference. Tbirds wlw attended the Guadalajara program got together for a reunion and to attend the second annual ThunderbirdUniversidad Aut6nomade Guadalajara conference. held by government employees and you were dealing with people in their 50s and 60s. It's really changing, and I think a lot has to do with the fact that the president of Mexico believes in young people, and the future of Mexico. " "I think that manufacturing has been a very strong presence in Mexico for probably the past 15 to 18 years as the maquiladoras were developing," says Parks. "People with any manufacturing or engineering background prior to their master's degree, could be successful almost immediately pursuing [careers 1 in many U.S. companies in Mexico. The personal computer market opened completely two years ago, and the wide array of computer companies not involved in Mexico at that time are now making a very big and very strong market entry. They will need people who understand something of the channels and marketing here." Other morning sessions, chaired by Professor Call, included the changing roles of American business in Mexico and specific areas in the free trade agreement that need to be addressed. In the afternoon, Mexican business executives gave their viewpoint on NAFfA and officials from the three governments gave their opinions on the free trade agreement. The day ended with a Fiesta Mexicana complete with mariachis, the Ballet FolkIorico and traditional castillo, Mexican fireworks. Dr. Roy A. Herberger, Jr. gave greetings to the audience and told them, "Today, economics seem simple - what is not so simple is how to train people to deal with existing cultural differences. Free trade will put these issues in the forefront and Thunderbird has an obligation to other universities to help them with the process of educating people to work in a global environment." THUNDERBIRD XLVII 11/ 1992 21 • Network Events Friday-Sunday, November 13-15, 1992 Thunderbird Homecoming 18thAnnual Dimension Cable Thunderbird Classic Balloon Race and Air S1ww ThursdaySaturday, February 18-20, 1993 Africain Transition: C1w11enges and Opportunities Thunderbird Campus, Phoenix Thursday-Sunday, June 17-20, 1993 Thunderbird European Alumni Reunion Munich, Germany The following oneweek seminars are offered through the Thunderbird Executive Training Center Contact Barbara Carpenter (602) 978-7822 or Fax (602) 439-4851 June 13-19, 1993 Advanced Management Programfor Agribusiness Industry Managers Beaver Creek, Colorado ARIZONA Tucson Kathleen Roberts-Stevenson '85, president of the Tucson alumni chapter, greeted alumni with the very first issue of the new chapter newsletter this surruner. Recent events in the Tucson area included a family day at the local water park and a tour of Biosphere 2, an environmental, space-age human habitat that has been the source of vigorous controversy. First Tuesdays in Tucson are held at the EI Parador Cantina, 2744 E. Broadway from 5:30 on. CALIFORNIA San Francisco Bay Area In partnership with the World Affairs Council's International Forum, the San Francisco alumni chapter cosponsored a panel discussion titled, "International Business and Economic Trends." Over 100 people attended the full-day program highlighting major global business and economic trends. The opening presentation, "Global Economic Change," was given by Tapan Monroe, Chief Economist for Pacific Gas & Electric. Following were presentations on three regions where intensive changes are apparent: Europe, the Pacific Rim, and RussialC.I.S. Featured speakers included Valeri P. Melekhov, trade 22 THUNDERBIRD XLVII 1 1/ 1992 representative, u.S.-USSR Trade and Economic Council, Inc.; Ted Lewis, international business development consultant and USSR business liaison, Soviet Pacific Rim Project, University of San Francisco; and David Gould, vice president communications, Fujitsu America. Jim McHugh '91 has assumed responsibility for coordinating Third Tuesdays and has spearheaded its relocation to the Tied House restaurant (408) 965-2739 in Mountain View. They meet from 6 p.m. to 8 p.m. In San Francisco, First Tuesdays continue to be held from 6 p.m. to 8 p.m. at Cafe Latte. The San Francisco hotline provides information on area activities: (415) 979-4440. MINNESOTA Alumni gathered for a successful surruner picnic at Boom Island Park in August. The group er\ioyed a catered meal and an outdoor concert by the Minnesota Saxophone Quartet. A celebration of Oktoberfest has been organized for September. As always, First Tuesdays are being held at EI Torito's, 1925 W. Perimeter Drive, Roseville, MN. Contact Alison Stern '83 at (612) 379-7057 for further information. MISSOURI St. Louis Area alumni have regrouped and are now meeting quarterly for First Tuesdays from 5 p.m. to 8 p.m. at the Hacienda Restaurant, 9748 Manchester Street. Friends and family are encouraged to attend. For information, contact Tad Dageforde '86 at (314) 721-6240 or Susan Levin '89 (314) 645-2293. NEBRASKA First Tuesdays are held at Chez Chong Restaurant, Old Market, 415 South 11th Street,Omaha, from 6 p.rn. to 8 p.rn. NEW ENGLAND Officers elected for the New England Chapter are Peter Moon '89, president and treasurer, and Nobu Kondo '83, vice president. The chapter reports great successes with both roving dinners and First Tuesdays, now held at EI Torito's at Faneuil Hall in Boston. Dan Witcher '50 organized a reunion of his California classmates of 1950. The event was held at the home of Gerry and Edith Olson in San Marcos, California. (l-r) Dee Robins, Malcolm Gleason, Dan Witcher, Barbara Tejeda, Edith Olson, Betty Witcher, Gerry Olson, Robbie Robins, and Alex Tejeda. Photo courtesy of Dan Witcher. NEW YORK In April, 70 New York T'birds gathered at the Princeton Club for a reception with President Roy Herberger. New York area alurrmi learned about new facilities on campus, joint degree programs with other institutions and the direction of the MIM curriculum. President Herberger also discussed the viability ofT'birds in the changing job market. Following the dinner, the New York chapter presented the School with a $500 check representing the proceeds from the event. There is a T'bird hotline for all New York area alurrmi. The recording gives information about upcoming events and also allows the caller to leave a message for the board. Call (212) 713-5744. Jakarta Tbirds soared to new heights at a reception held on the 32ndjloor of a Jakarta skyscraper. More than 21 alumni representing the years 1963 to 1990 attended. Photo courtesy of Robert K WiUiamson '80, Krisna Suwandi '87 and Dan Goldsmith '65. OHIO Cincinnati Cincinnati area T'birds convene on First Tuesdays from 6 p.m. to 8 p.m. at The Pavilion. Upcoming events planned by the chapter include a trip to Keeneland Horse Track in Lexington, Kentucky and the annual Christmas party. For additional information on alurrmi activities, please contact Bill Simmermon '90 at (513) 723-3801. Columbus Thanks to the efforts of Theresa Costello '81 and Harlan Schottenstein '79, T'birds in the Columbus area are now meeting on First Tuesdays. The location for the get together is Max & Emma's in the City Center Mall. Contact Theresa Costello at (614) 228-0806 if you would like to be on the group's mailing list. OREGON Portland This active chapter has approximately 220 members and welcomes a new president, Clare Jones '90, who succeeds Nikki Klutho '83. Diana Hoffman '80 and Susan Winton '89 continue as vice president and secretary respectively. The chapter is organizing an informal international discussion series based upon materials from the Foreign Policy Association (FPA), an independent, nonprofit organization that seeks to stimulate constructive and informed citizen participation in world affairs by helping Americans gain a better understanding of foreign policy. Topics include The Breakup of the Soviet Union, Latin America's New Course, and the U.S. Agenda for the '90s. The series will begin in the fall. First Tuesdays are held from 5:30 p.m. to 7 p.m. at Portland Center Red Lion, 310 SW Lincoln. Contact Clare Jones (503) 624-8036 or Diana Hoffman (503) 635-8249 for further information. Sacramento, California alumni held their first gathering recenUy with 18 people in attendance. First Tuesdays continue in Sacramento at El Torito 's, Arden Fair, jrom 6 p. m. to 8 p. m. For more in/ormation, please contact Kim MasseyMueller '83, (916) 791- 4144. Photo courtesy of Kim MasseyMueller. TETC Seminars (continued jrom Page 22) July 18-30, 1993 Advanced Management Program for Oil & Gas Company Managers Beaver Creek, Colorado April 18-24, 1993 November 14-20, 1993 Building International Marketing Competitiveness Phoenix, Arizona February 28- March 6, 1993 September 26- October 2, 1993 Finance, Accounting and Control for Oil & Gas Company Managers Phoenix, Arizona September 12-17, 1993 Financial Issues in Global Firms Phoenix, Arizona September 19-24, 1993 Globalization: Merging Strategy With Action Phoenix, Arizona THUNDERBIRD XLVII / 1 /1992 23 The Events section is jeatured in each issue oj Thunderbird magazine as a service to our readers. Deadline jor items to be included in the next issue is December 15, 1992. Please send material on upcoming seminars, educational opportunities or other events open to Thunderbird alumni to: Carol Najtzger, Thunderbird magazine, 15249 N.59thAve., Glendale, AZ 853060rFAX (602) 978-8238. TEXAS Houston The Houston alumni association recently voted in Mark Kerrissey '76 as their new president. The chapter holds First Tuesdays at Cody's, 3400 Montrose, from 5 p.m. to 8 p.m. WASHINGTON Michael Mackowiak '89 has stepped down as chapter president and passed the reign to Lu-Ann Branch '89. The chapter alternates the location of its First Tuesdays between Anthony's Homeport in Kirkland and Duke's Yacht Club on Lake Union in Seattle. For information, call Lu-Ann Branch at (206) 524-4294. Mark '77and Marlene Gebhardt hosted their 10th annual summer pool party at their home in Ptano, Texas to welcome new alumni who moved to the DaI1asIFort Worth area during the past year. Photo courtesy oj Dave Trott '74. 24 THUNDERBIRD XLVII 11 11992 GERMANY NIGERIA First Tuesdays are no longer meeting at Das Kleine Haus in Frankfurt. The new location is the Rob Roy Irish Pub at the Movenpick Restaurant, Am Opernplatz, 069-92003921. Contact John Cook '79 at 49-6101-47618, Alex Brunen '86 at 49-69-256140, or Pascal Crepin '86 at 49-69-1362-3241 for more information. Garry S. Moore '64 reported that the reunion of Thunderbird alumni living in Nigeria hosted by Terry Sorgi '76 and his wife, Linda, was a great success. Held in May, the get together was also a farewell to Carol Stengel Briam '81 and her husband, Jean Pierre Briam, who are relocating to Santiago, Chile with Hoechst Celanese. The Washington state chapter held a summer picnic at Lake Samamish State Park, near Seattle. More than 30 Tbirds came out to enjoy gritted chicken, Frisbee and take swimming. Photo courtesy oj Lu-Ann Branch '89. • Updates 1947 - 1951 Stephen L. Hutnek '47 is owner of Bay Sales & Manufacturing Company, a metal fab· rication firm in San Francisco, California He lives in South San Francisco. Andrew Nisbet '47 is president of the Port of Port Angeles, serving his second tenn as commissioner. He lives in Sequim, WA. Thomas P. O'Connor '47 is owner of a used book store. He lives in Fairport, NY. Rowley H. LasceUes '49 is retired and living in San Luis Obispo, CA. James N. Leaken '49 is retired from the U.S. Foreign Service. He resides in Columbus, Mississippi with his wife, Kathryn. Virgil E. Heidbrink '50 is district sales manager for Hamrnerrnill Papers. He lives and works in Dallas, TX. Robert T. Lewis '50 is retired and living in Austin, TX. George S. Malcolm '50 is semi-retired and living in Ft. Lauderdale, FL. Dale E. CorreU '51 is retired from Fred Plaia Insurance Agency and is living in Los Angeles. Carl E. Jaks '51 is selfemployed as the owner of a fruit and nut fanning operation. He lives in Wheatland, CA. John L. McFadden '51 is director of the Laurie Auditorium at Trinity University. He lives in San Antonio, TX. REUNION 1952 November 12-15, 1992 Ernest Garfield is chainnan of United Bancorp Systems, Inc., a banking consultant firm in Mesa, Arizona. He and his wife, Betty Ann, live in Phoenix. RusseU O. Undlin is retired from Mintex International and is living in Tucson, Arizona with his wife, Betty. 1953 - 1956 Norman Bailey '53 is owner of Latin American Trading, an importJexport firm in Jacksonville, FL. Elliott W. Eaves '53 is retired from the Real Estate Equities Corporation. He lives in Sherwood, OR. Raymond T. May '53 is retired and living in Riviera, Arizona His son, Robert, graduated from University of Miami Law School last year. Roland D. Brice '54 is self-employed as a consultant in behavioral research. He lives in Brookings, OR. Louis B. Phillips '54 is self-employed as a consultant and project manager at Stubbs Overbeck. He lives in Houston, Texas with his wife, Beverly. Ray C. Lopez '55 is president of Graficentro International, Inc., an exporter of printing supplies. He lives with his wife, Annemarie, in Binningham, MI. George R. Rainoff '55 has recently retired as a senior vice president from Johnson & Higgins, an insurance broker, after 26 years. He is now a full-time graduate student at Columbia University in East Asian studies. He lives in Lattingtown, NY. Victor Richards '55 is retired after a career in marketing at the Hughes Aircraft Company. He lives in Los Angeles. Robert M. Cottam '56 is self-employed as the owner of Marblart Company, manufacturer and installer of cultured marble, onyx and granite in Sacramento, California He lives with his wife, Dorothy, in Loomis, CA. James E. Greene '56 is semiretired and has recently made three commercials for Mutual of America, National Baseball and a local shopping center. He lives in Miami, FL. Hugh A. Jamieson '56 is retired from Procter & Gamble and is living in Cincinnati, OR. William R. Tiernay '56 is retired from Philip Morris International and is living in Hastings-{)n-Hudson, NY. 1957 -1961 Tod O. Clare '57 works in trade and investment development for the Australian government He and his wife, Maria, reside in Chesterfield, MO. William M. Miller '57 is retired from the Leon County Public Schools and lives in Tallahassee, FL. Tullio G. Vigano '57 is retired from Armco Inc. and is living in Santa Ana, CA. Harry Atkison '58 is retired from Ralston-Purina Company and is living in Miami, FL. Roger Child '58 is a selfemployed C.P.A. He lives and works in Weslaco, TX. Astrid J. Gallagher '58 is a retired teacher living in Oakland, NJ. William K. Henry '58 has retired from the federal government and now does private real estate appraisal work. He lives in Walla Walla, W A. Grant A. Settlemier '58 was recently promoted to first vice president of investments at Smith Barney in San Francisco. Fred Sill '58 is president of Tapirape Promocoes, a motion pictures advertising and marketing firm in Brazil. He lives and works in Rio de Janeiro. Loren D. Smith '58 is self-employed as an importer of fragrances and flavoring raw materials. He and his wife, Nonna, live in Mountain Side, NJ. Kenneth P. Cave '59 is self-employed as a consultant/researcher and lives in Dallas, TX. Joseph W. Diekemper '59 is self-employed as the owner of Zarna International, an import-export firm. He lives in Prescott, AZ. Edward English '59 is regional vice president at FHG, Inc., Asia Pacific region, in Tamuning, Guam. David J. Hansen '59 is retired from Cargill, Inc., and is living with his wife, Pat, in Cordova, TN. Robert R. Linsenrnayer '59 is director of sales and marketing in tlle international department of Fel-Pro, Inc., a manufacturer of auto parts in Skokie, illinois. He lives with his wife, Sheryl, in Northbrook, IL. Greg Orloff '59 is vice president of Drake Capital Securities. He and his wife, Sandi, live in Santa Monica, CA. H. Peter Warnock '59 is a professor of agriculture at the University of Florida. He resides in Gainesville, FL. Jack S. Young '59 is self-employed as the owner of McIntosh & Seymour, a manufacturer of sportswear. He lives in Portland, OR. Albert Barr '60 is retired from the Bank of America and is living in San Rafael, CA. L. Yves Cocke '60 is president of World Trade Group, Inc., an international investment firm. He lives with his wife, Billie, in Memphis, TN. John W. Hansen '60 is an electronics engineer for the U.S. Army. He lives in Alexandria, Virginia His son is currently attending Columbia Medical School. Walter E. Hartney '60 is self-employed as the president of Handicaps Plus, a seller and manufacturer of golf products. He lives and works in Lake Worth, IL. Clint Hopson '60 is chief fmancial officer of Hopson Pension Services. He lives and works in Tustin, CA. Stewart O. Hurne '60 is director of community relations for the Westin St. Francis Hotel in San Francisco. He lives in San Francisco with his wife, Jane. Chandler Parkinson '60 is director, vice president, and part owner of Signal Agricultural Holdings, Inc. in Yuma, AZ. Robert R. Renshaw '60 is a senior claims investigator for the State of New Jersey Bureau of Risk Management in Trenton, New Jersey. He lives in Marlton, NJ. George Armenta '61 is the president of Lilar Corporation, a food and beverage processing firm. He lives and works in St. LouiS, MO. J. Steven Cole '61 is self-employed as president of Cole & Associates, a consulting company that just opened a Tokyo office. He lives in Richmond, VA. Ralph Goodrum '61 is an international vice president at Johnson & Higgins, Inc., an insurance and risk management firm. He lives in Chicago with his wife, Sonia. Eugene HeUar '61 is president of Prima International, a computer exporter in Santa Clara, California. He lives in Saratoga, CA. Berton L. Lerner '61 is plant controller for the Sealy Mattress Company in Randolph, Massachusetts. He lives in South Easton, MA. Eugene H. Miller '61 is self-employed as an international agribusiness consultant. He resides in Ft. Collins, Colorado with his wife, Dorothy. James H. Paulino '61 is international marketing director at Pave Mark Corporation, a pavement marking materials firm. He lives with his wife, Carole, in Atlanta, GA. Theodore R. Robb '61 is self-employed at Robb Dering Associates developing mortgages for low-income housing. He lives in Philadelphia, PA. Robert A. Shelor '61 is a self-employed lawyer. He lives in Spartanburg, SC. REUNION 1962 November 12-15. 1992 Ernest H. Bruss '62 is self-employed as president of EHB, Inc., an investments and brokerage firm in Albuquerque, New Mexico. He lives in Albuquerque with his wife, Barbara W. Colton Carawan '62 is selfemployed as the owner of W.C. Carawan AssOciates, a real estate management firm. He lives in Atlantic Beach, NC. Hans G. Heckmann '62 is general production and development manager for Dresser International in Mexico. Raymond Mendoza '62 is manager of marketing and sales for Feldmann, Inc., a machine tools company in Rockford, IL. George P. Menegay '62 is the country director of Mexico for CARE International. He works in Mexico City. John D. Stanton '62 is the registrar at Ithaca College in Ithaca, New York. He lives in Himrod, NY. 1963 -1964 Glenn H. Glad '63 is director of finance for BridgestonelFirestone. He lives in Bayonet POint, FL. Bruce A. Greene '63 is a consultant witll Fiber-Seal of the Capital, a textile stain repellent company in Washington, D.C. He lives in Potomac, Maryland with his wife, Jacqueline. Daniel L. Henderson '63 is senior consultant in strategic marketing services at Coopers & Lybrand in Auckland, New Zealand. Stephen A. lmredy '63 is preSident, international at Applied Intelligent Systems, Inc. He lives and works in Ann Arbor, MI. Carmen Johnson '63 is tlle project director for the senior center at Catholic Relief Services. She lives in San Jose, CA. Warren J. Alverson '64 is a counselor at B. Haldane Associates in Dallas, Texas. He lives in Plano, TX. John R. Jagoe '64 is self-employed as the president of Export USA Publications, a publishing and export licensing firm. He lives and works in Edina, MN. Richard Kithil, Jr. '64 has been nanled vice president and managing director of international sales and marketing with Lightning Eliminators & Consultants, Inc., manufacturers of lightning control equipment in Boulder, CO. Charles A. Lagergren '64 is training coordinator for Wagner Brake, an automotive after-market manufacturer located in St. Louis, Missouri. He and his wife, Karen, live in Grover, MO. Michael J. McTighe '64 is a senior attorney at the New York State Department of Social Services in Albany, New York. He lives in Delmar, NY. Roger P. Morgan '64 is president and owner of Intennac, Inc., a real estate development firm. He lives and works in Roseville, CA. John L. Vette, III '64 is president of the SNC Manufacturing Company, Inc. in Oshkosh, WI. 1965 -1966 Stephen W. Barber '65 is manager of sales and service at World Explorer Cruises. He lives in San Francisco, CA. Eugene Graf '65 is self-employed in land development. He and his wife, Deborah, live in Bozeman, MT. Thomas D. Granger '65 is managing director of PfIzer Egypt. He lives and works in Cairo. James A. Hallrnann '65 is the regional chap- Ernest Garfield '52 Richard Kilhii, Jr. '64 THUNDERBIRD XLVII 11 11992 25 • Updates Promoting Skin care Around the World Thad Hogan '60 works for the largest skin care company in the United States and believes that he has the right product at the right time. He is the vice president of international manufacturing for Mary ~ Cosmetics. Hogan started with the company 13 years ago and spends a great deal of time traveling world wide. The company uses a network of female independent consultants to sell its skincare products 8lOtmd the world Hogan sees Mary Kay 88 a training company, not just a c0smetic marketing finn. Its mission is to teach women the nece8S8IY skills to become successful entrepreneurs and Mary Kay's program is based on training, motivating, rewarding and recognizing their worldwide consultants. "In this company, men are in the minorU¥," says Hogan. "I like that!" Since Hogan began with Mary Kay 13 years ago, the compaay's sales have grown from $50 miIHon to more than $600 miUion 8DIlU81Iy. "Lots of women have tree time now. Their children have grown and they I08iV not have anodaer pr0- fession. Being an Independent sales COIISUltaIlt for Mary currently working on a three-year project to introduce Mary Kay to the Japanese market According to Hogan, Japan is the largest directsales country in the world "The market potential is incredible," he says. On a wholesale basis, Japan's cosmetic companies produced 1.33 trillion yen of products in 1991, according to The Wall Street J(1IJ:mal. This makes Japan the world's second largest market after the U.S. Mary ~ is also looking toward Eastern Europe and will open next year in Moscow. All development and formulation for Mary Kay products worldwide takes place at Dallas headquarters. The company's sales approach is standard every where with only minor modifications to 8(ijust for cultural dift'erences. "We have the right product, at the right time," says Hogan. "We sell the idea of 'skin weJlness.' " This is an important concept in an age of concerns about skin cancer and the depletion of the ozone layer. With a cadre of well-tlained consultants around the world, Hogan and Mary Kay will do fine. by Carol NuJbger Kay allbws them to leam a business with the advantage of flexible hOU1'8." He ~ that there is no typical Mary Kay consultant. "Some of our top perfonners are a lady from a poor neighborhood in Argentina, a former maid in Canada, and a well-known TV personality in Minnesota. Some are more aggressive, some more timid, and there is "~Ve project ou r ill te nzatioJla I sales to be as large as our domestic sales by the year 2000, " says Hogan. He is currently wor/?ing OJl a a market for each personality." Hogan is busier than ever these days with his company expanding into two th ree-yea I' project to introduce Mary Kay to the japanese mar/?et. or three new COtmtrles each year. "We project our international sales to be as large as our domestic sales by the year 2000," says Hogan. He is lain for the Good Shepherd Lutheran Home of the West, Rocky Mountain Region. He and his wife, Juanita, live in Littleton, CO. Lee W. Johnson '65 is a registered representative for Waddell & Reed, Inc. He lives in Bixby, Oklahoma, and has a son attending the Urtiversity of Dallas. Tom J. McSpadden '65 is executive vice president at the Laredo National Bank in Laredo, TX. P. Anthony Michaelson '65 is a senior associate with the Edge Learning Institute. He lives in Gig Harbor, W A. Gary W. Nelson '65 is owner and president of Marketing Horizons, a computer supplies resale firm. He lives and works in Hartville, OH. Robert C. Pool '65 is president of Travel Management in Washington, D.C. He lives in Alexandria, VA Lawrence W. Prager '65 is international sales manager for Grain Systems, Inc. He lives and works in Fallbrook, CA James M. Smith '65 is chair· 26 THUNDERBIRD XLVII I 1 I 1992 man and chief executive officer of Material Technologies & Sciences, Inc., a specialty chemical firm in Ketchum, Idaho. He lives in Ketchum with his wife, Patty. Kenneth W. Holbrook '66 is president of Grace/Sierra, a horticultural chemical firm in Milpitas, California He and his wife, Sally Ann '66, live in Danville, CA Peter R. Levin '66 is director of advertising at Cadillac Motor Car - General Motors in Detroit. He lives with his wife, Carolyn, in Bloomfield Hills, MI. Richard J . Matchette '66 is sales manager at Balogh Export Inc., an exporter of tires and automotive accessories. He lives with his wife, Ana, in Miami, FL. Alan S. McDonald '66 works for NBC-Olympics. He lives and works in Denver, CO. Thomas R. Mixon '66 is a student at the Urtiversity of Southwestern Louisiana He lives in Lafayette, LA. George R. Mueller '66 is business development manager at Banco do Estado de Sao Paulo in Miami. He lives with his wife, Jean Marie, in Boca Raton, FL. Edward A. Oshiro '66 is associate director of medical education at Group Health Cooperative of Puget Sound in Seattle, Washington. He lives in Mercer Island, WA REUNION 1967 November 12-15. 1992 Juris Berzins is vice president of business development and marketing at System Control Devices, Inc. in Englewood, Colorado. He lives in Denver. Stephen DeOrtow works for Johnson & Johnson Pharmaceuticals in San Diego. He lives in Del Mar, CA Jeffrey L. Dickinson is director of operations at Grupo Montes in Guadalajara, Mexico. William A. Duh is a self-employed attorney. He and his wife, Stefanie, live in Hellertown, PA Gary B. Hawk is managing director of Bosrock & Company, a consulting firm in St. Paul, Minnesota He lives in Excelsior, MN. Gil C. Hensley is a sertior marketing engineer for Pacific Gas & Electric in San Francisco. He lives in San Rafael, CA. Donald R. Milligan is owner of Emerald Medical International, a broker/exporter of medical equipment. He lives with his wife, Jan Marie, in Redmond, WA. Wolfgang A. Oplesch is business manager of Ashland Chemical Company. He lives in Rochester Hills, MI. Steven R. Strawn is sertior applications engineer at Copolymer Rubber and Chemical Corporation. He lives and works in Baton Rouge, LA. Steven E. Vest is a vice president of managed assets at Dominick & Dominick, Inc. He lives with his wife, Ann, in Boca Raton, FL. Anne Werner is director of membership at the Council of the Americas. She lives and works in New York City. 1968 -1969 Robert G. Baldwin '68 is a Realtor with Realty Executives Midwest. He lives and works in Darien, 11. Robert E. Blomquist '68 is a principal at Integrated Marketing Management, a consulting firm in San Francisco, CA. Richard R. Buglewicz '68 is an independent contractor in commercial real estate. He and his wife, BOnnie, live in Scottsdale, AZ. William A. Canterbury '68 is a professor of business at Southwest Texas State Urtiversity in San Marcos. He lives in Austin, TX. Richard Case '68 is division sales manager at Whitman's Chocolate. He lives with his wife, Beverly Jean, in Redmond, WA William J. David '68 is an international trade specialist for the U.S. Department of Commerce. He recently married Debra Shaw, and they live in Antioch, TN. George E. Grimmett '68 is self-employed as the president and owner of Juices & Beverages, Inc. He lives and works in Longwood, FL. James M. rucks '68 is self-employed in land invest- ments and development. He lives in Carlsbad, California with his wife, Pam. G. Peter Kohl '68 is a sales manager for Dependable Hawaiian Express. He lives in Hermosa Beach, CA. David Mcintyre '68 is an account executive at the Baumgard Real Estate Company in Coral Gables, Florida He lives in Miami, FL. Peter M. Noble '68 is selfemployed as a consultant and is completing his Ph.D. in marketing at the University of Iowa He lives in Cedar Rapids, lAo David I. Rosen '68 is a regional sales manager for Baltic Linen Company, Inc. in Valley Stream, New York. He lives in Pinole, CA. Robert E. Schlegel '68 is a director at Deutsche Bank AG. He lives in Brooklyn, NY. Kenneth P. Slruse '68 is a senior corporate marketing officer at Riyadh Bank in Riyadh, Saudi Arabia. Dale R. Stephens '68 is selfemployed as president and partner of Northwest Professional Services. He lives and works in Seattle, WA. William M. Vaught '68 is the finn administrator and paralegal coordinator for Ronquillo, Quintarilla & DeWolf in Dallas. He lives in Austin, TX. Fred D. Bloom '69 is managing director at FCD International, manufacturers' representatives in Singapore. Juergen Brendel '69 is president of QSX RE (North America), a reinsurance broker in Scotch Plains, New York. He and his wife, Carole, live in Westfield, NJ. Robert A. Dellork '69 is a teacher at the Jordan Elementary School. He lives in Santa Ana, CA. Edwin J . Fowler '69 is first vice president at Dean Witter Reynolds in Rutland, Vermont. He lives with his wife, Pat, in Killington, Vt. Harold S. Johnson '69 is vice president of sales promotion and marketing consultancy for Business Incentives. He lives in Southlake, TX. Donald K. Kilgore '69 is director of international marketing at Uniblend Spinners, a textile yam spinner company. He lives and works in New York City. Donald L. Koropp '69 is a Realtor in Carmichael, California He resides in Sacramento, CA. William J. Murray '69 is director of sales and operations at Ameritas Life Insurance Corporation. He lives and works in Houston, TX. Larry E. Nelson '69 is a loan review examiner at Hamilton Bank. He and his wife, Lucile, live in Miami. Randy C. Pikuet '69 is chief executive officer of Associated Resources, a nonprofit consulting finn. He lives in Rochester, NY. John C. Polhemus '69 is president and director of Goodyear do Brasil. He and his wife, Mary, live in Sao Paulo. Ramon J. Urbano '69 is a national sales manager for Cargill Inc., involved in international food sales. He lives with his wife, Karen, in Naperville, IL. J. Wayne Watson '69 is vice president of marketing for Clean Air Fuel, Inc. He works and lives with his wife, Laura, in Phoenix, AZ. 1970 Philip G. Blaisdell has sold real estate and heavy furniture, left Germany, and bought a 41 ft. sailing yacht in Seattle. Malcolm H. Byrnes, II is vice president and branch manager at Hibernia National Bank. He lives with his wife, Julia, in Austin, TX. Peter S. Houseknecht is a vice president at Nations Bank, N.A. He works and lives in Miami, FL. R. Lynn Hurlbert is the Latin American sales manager at the United Solar Systems Corporation. He lives with his wife, Adelina, and works in San Diego, CA. Oliver G. Jakob, III is business manager at the Orange East Supervisory Unit. He was married in March to Cathy Chandler in Fairlee, VT. David T. Kaveny is country manager of Bangladesh for the American Express Bank. He was recently married and following his honeymoon he visited T'bird Michael Kwee '70 and his wife in Hong Kong. The couple lives in Dhaka. James A. Mansene was recently promoted to president of Gulfstream Land & Development. He lives in Flagstaff, AZ. John R. Mattison is a sales representative for A.P. Green Industries, a refractory and industrial furnace-lining company in Salt Lake City, Utah. He lives there with his wife, Cecilie. Michael P. McTigue is president of McTigue Inc., a telecommunications fIrm. He and his wife, Beverly, reside in Telluride, CO. Richard Nielson is director of concierge services for TWA, Continental, and American Airlines for SkyMall Inc., an inflight shopping catalog finn located in Phoenix. He lives in Mesa with his wife, Linda. Harrison P. Niles works in sales at the Northwestern Mutual Life Insurance Company. He lives in New York. Chase C. Rhee was granted a doctorate in business administration by United States International University in San Diego. In addition to running his own business, Meriko Industries, he teaches Fundamentals of Import Trade and Export Documentation & Banking at the University of California at Los Angeles Extension. He works in Pasadena, CA. Richard Rich is self-employed as the owner of Rich Sales Company/R&R Lotion in Tempe, Arizona. He lives in Scottsdale, AZ. Susan Schaefer is self-employed as owner of an interior decorative products sales and consulting company. She lives in San Antonio, Texas with her husband, Gene Crowder. Frank J. Schiendler, Jr. is the preSident/owner of Mosler Financial Corporation, a company that provides consulting for real estate industries in Newport Beach, California. He lives in Corona del Mar, CA. James Schwartz is a vice president of engineering at Texas Shredder Inc., a manufacturing company in San Antonio, TX. Kenneth R. Shafer is managing director of operations in Kuala Lumpur, Malaysia for the Eveready Battery Company. He lives in Kuala Lumpur with his wife, ElIy, and their youngest son, Christopher. Vic Taggart is manager of sales and marketing at Norquest Seafoods, Inc. He lives in Seattle with his wife, Linda. Jurgen Umbhau is the vice president, Japan, with Liebert International, a company involved in environmental control, power protection, monitoring and computer support systems. He lives in Wortltington, OH. William T. Wilkens is a director with Schering-Plough Corporation. He lives in Jackson, NJ. Pierre H. Zarch is export director of Hudson-RCI, a mlijor medical equipment manufacturer in San Diego. He is the author of Why America Cannot Export: Toward a Revolution of the Heart and Mind and lives in Los Angeles. 1971 Eugene H. Castle, Jr. is an assistant deputy chief of staff in logistics for the U.S. military. He lives in Germany. Brian Derby is an accounting manager at Louisiana Pacific Corporation, a plywood manufacturing company. He lives and works in Lufkin, TX. Dave Dreblow is president of NRAC of Northern California, a relocation company in San Ramon, California. He lives in Danville, CA. John E. Hamilton is a vice president of the Western region at Global Van Lines in Orange, California. He lives with his wife, Joanne, in San Diego, CA. Victor G. Haupt is president of Visesa S.A., an office equipment company. He lives and works in Santiago, Chile. Robert L. Hitchcock is vice president of OEMIlnternational at the Complete Place, a computer peripherals company. He lives in Atherton, California with his wife, Wendy. Steven Hoof is an insurance consultant for Progressive Financial Concepts. He lives and works in Phoenix. George W. Howard is president and chief executive officer of Assist America, Inc., a personal service company providing emergency medical services. He lives in Lawrenceville, NJ. Suzanne Hutchison is a loan agent at Security Pacific Bank. She lives in Meridian, 10. Clifford M. Lavin is vice president and general manager of Oakwood Corporate Housing, a company that provides nationwide customized corporate housing in Los Angeles. He lives in Redondo Beach, CA. Walter Reiner is president of the Ohio Council of FlA.BCI, an International Real Estate Federation. He lives in Columbus, Ohio, and is the president of Reiner Realty and Consultants. Donald Sobery is an energy analyst and government liaison for the Petrolewn Source & Systems Group, Inc. He lives with his wife, Leah, in Decatur, GA. George B. Turner is a manager at Reliance Surety Company. He lives in Rancho Murieta, California witll his wife, Emilie. William T. Walsh is a senior vice president at C.B. Commercial, a commercial real estate firm in Oakland, California. He lives in San Francisco. REUNION 1972 November 12-15. 1992 Edward C. Auble is owner of Edward Auble Associates, an insurance company in Paoli, Pennsylvania. He lives in West Chester, PA. Richard C. Baca works in real estate sales for Prudential Southwest Realty. He lives and works in Albuquerque, NM. Richard E. Burrus is a vice president of marketing and sales at Express Data Services in Anaheim, California He lives in Westlake Village, CA. Youngho P. Chin is the president of Avexco Inc., an import/export company. He lives and works in Los Angeles. Michael G. Clennan is the executive director of the Kushi Foundation, a non-profit international educational foundation in Becket, Massachusetts. He lives in Perryton, TX. Johannes C. Combee is group treasurer at MetaleW'op SA in Fontenay, France. John D. Crooks is vice president of international operations at Houston Engineers Inc., an oil field equipment company in Houston, TX. Robert M. Farrell is president of Matthews Southwest, a real estate development company. He lives with his wife, Holly, in Dallas, TX. Theodore J. Fuller was recently appointed manager of Johnson & Higgins' Philadelphia office. He is also a director and executive vice president of the firm. Robert A. Guffin is an executive officer with the United States Air Force. He is stationed at Offutt Air Force Base in Nebraska. Jack Hays is the president of Yes Group, a wholesale distribution company in Eagan, MN. David Jaworski was recently appointed vice president and manager of the F10rida wholesale division of Centerbank Mortgage Company. He and his wife, Carol, live in Ormond Beach, FL. David J. Lewis is the director of international operations for the NUS Corporation, an international industrial consulting finn in Gaithersburg, MD. John F. Loyd, Jr. is senior project manager for Gateway Economic Development Corporation of Greater Cleveland. He and his wife, Virginia, live in Chagrin Falls, OH. A. Irwin Massey is president of The Massey Company, a commodity brokerage finn. He lives and works in Walnut Creek, CA. Bruce A. McNulty is the European regional marine manager for the American International Group. He lives and works in Paris. Michael S. Moe is the Midwest sales manager for ToUycraft Yachts in Kelso, Washington. He lives in Racine, WI. Gayhart F. QuaJlley is the director of international marketing at American Medical Systems. He lives in Tonka Bay, MN. James F. Rehrmann is selfemployed with Rehrmann and Associates as a consultant. He lives in Seattle, W A. Robert Renz is a vice president at Johnson & Higgins Donald Milligan '67 David T Kaveny '70 Chase Rhee '70 Cliff Lavin '71 THUNDERBIRD XLVII I 1 I 1992 27 • Updates Theodore Fuller '72 David Jaworski '72 Victoria Wagner Ross '75 in New York City. He lives in Lyndhurst, NJ. Thomas J . Smolich is a director at American Express. He lives in Phoenix, AZ. Barton K. Yount is president of Noble House Holdings, a construction firm. He lives and works in Hilton Head, SC. Rudolph F. Zepeda, Jr. is an examiner for the Federal Reserve Bank of Atlanta at their Miami branch. He lives in South Miami, FL. 1973 Charles J.P. Betz is head of external training programs for the European Bank for Reconstruction and Development in London. Christian Febiger is export manager at Plymouth Rubber Company, Inc. in Canton, Massachusetts. He lives in Wellesley, MA. Mark A. Giannini is vice president of sales at Progressive Communications Technologies, Inc. in Cleveland, Ohio. He lives in Westlake, OH. K.C. McAlpin is international controller for Telecommunications Techniques Corporation, a telecommunications testing eqllipment finn. He lives in Falls Church, Virginia with his wife, Nancy. Gary G. Miller is general manager of the Credit Bureau of Alaska He lives and works in Anchorage, AK. Ronald R. Pfafflin is export manager for Midland, Inc. He lives and works in Ft. Wayne, IN. James M. Quigley is a process supervisor at Hewlett-Packard. He lives in Roseville, California with his wife, Julie. Bradley M. Roof is an associate professor in the school of accounting at Janles Madison University in Harrisonberg, VA. Valerie Schweyer is senior prime contract administrator for the Bechtel Group Incorporated. She lives in Corte Madera, CA. Kenneth C. Teasley is a planner for the city of San Diego. Robert J. Tepe works in tactical marketing for Beckman Instrunlents Inc. He Bves in New York City. H. Tabb Walker is a material systems manager at Transmanche Link, working on the English Channel tunnel. Gary A. Withall is executive vice president for Miner Enterprises Inc. He Bves in Geneva, 11. 1974 Dean Bagley owns a produce business that inlports from Mexico and Central America He lives with his wife, Alita, and their two boys in McAllen, TX. Daniel F. Benton is a vice pres ident at First Boston Corporation in New York. He Bves with his wife, Margo, in Darien, CT. Brad W. Bradley is an attorney with the firm Bradley & Bradley. He lives and works in Southlake, TX. Andrew W. Cherones is director of SRI International. He lives in West Bloomfield, MI. John F . Colon is a partner in Gateway Commercial Real Estate in Walnut Creek, California He lives in Oakland, CA. Diana Coo Choa is director of Food for the Hungry International in Versoix, Switzerland. Fred R. De Roever is a project manager for Cochran Inc., a communications firm. He lives in Tacoma, W A. Joseph A. Elliott, Jr. is a senior product manager for Sandoz Phannaceuticals in East Hanover, New Jersey. He lives in Flanders, NJ. I. Robert Emmerich is a senior vice president at National City Bank. He lives in Bay Village, OH. Warren E. Feller is seU-employed as owner of Business Brokers of San Diego. He lives and works in San Diego, CA. Heinz W. Frohrunayer is seU-employed as the owner of Trade Link HGmbH, a European distribution fmn. He lives with his wife, Rebecca Louise Newburn '75, in St. QWrin, Germany. Malcolm Gill is a vice president at Thyssen Steel Group in Detroit, Michigan. He Bves in Bloomfield Hills, MI. Larry W. Goetzinger is controller for AGP, a manufacturer and distributor of agricultural products in Minneapolis. He and his wife, Beth, live in Plymouth, MN. James A. Harlson is a flnan- 28 THUNDERBIRD XLVII 11 11992 cial manager at Motorola He lives in West Chicago. Sidney W. Johnston is executive vice president of the Sears Savings Bank. He lives in Evanston, lL. Leonard J. Kistner is president of Tecnetics Industries, a process control finn in St Paul, Minnesota He lives in Minnetonka, MN. Paul E. Larson is a systems analyst for Consolidated Freightways Inc. He lives in Portland, OR. Nicholas Lubar is director of Far East operations for the manufacturer, Swagelok, in Solon, Ohio. He resides in Chagrin Falls, Ohio with his wife, Jeannine. Bruce C. Marks is seU-employed as president of a telecommunications fmn, MIL Expediting Service Inc. He lives in Bradenton, Florida with his wife, Kristie. John Melarkey is human resources infOmlation systems analyst for the First Interstate Bank of Arizona. He lives with his wife, Betty, in Phoenix, AZ. Don Mikes is director of European marketing for Cibavision, a pharmaceuticals firm in Maur, Switzerland. Gregory C. Milliman is a sales/service representative for Neste Resin Corporation, a resin adhesive manufacturer in Springfield, Oregon. He lives in Springfield with his wife, Mary. Kenton Nakken is a vice president at Oppenheinler & Company, an investment banking firm in New York City. Randal G. Pearson is vice president and general manager of JJBIEIS, Inc., a securities investment finn in New York City. He lives with his wife, Paula, in Ridgewood, NJ. Gregory Pelini is director of exports and licensing at V.F. Corporation, an apparel finn in New York City. He lives in Ridgefield, CT. John A. Pressler is European line manager for C Y Agency, an ocean transportation company in San Francisco, California. He Bves with his wife, Virginia, in Santa Rosa, CA. Ronaldo R. Russi is the finance director for Soletur, a tour operator in Rio de Janeiro, Brazil. William L. Shell is a senior vice president of cllstomer services and marketing for the Affiliated National Bank of Colorado which will soon become Bank One. He lives with his wife, Gloria, in Greeley, CO. Scot F. von Bergen is managing director of Point Enterprise S.A He lives and works in Nyon, Switzerland. John W. Wadden is mana
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