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Lord of the Rings Online Revenues Have Now Tripled Since Going Free-to-Play
by Alice O'Connor, Jan 07, 2011 8:00am PSTHaving stated in October 2010 that revenues had doubled for The Lord of the Rings Online after moving to a free-to-play model, developer Turbine has revealed that its Tolkien MMORPG now rakes in triple the amount it did under a subscription model.
"This year--it's still early, it's only been a couple of months--monthly revenue's tripled for us," director of communications Adam Mersky Mersky said on the Ten Ton Hammer podcast (via Gamasutra), "which is obviously making us very happy."
"We're getting a ton of new players in and the game feels alive and vibrant," said executive producer Kate Paiz. "This really echos a lot of what we see throughout the entertainment industry in general," she added. "It's really about letting players make their choices about how they want to play."
The Lord of the Rings Online launched in April 2007 with the typical MMORPG monthly subscription fee of $15. The game went free-to-play in September 2010, supported by microtransactions for items and contents plus optional premium subscriptions.
What's not revealed, though, is how much costs have increased since the switch, as players who choose not to pay anything still use up resources. Considering how pleased Turbine sound, though, one imagines that it's not enough to stop the game from being a tidy little earner.
A new LotRO expansion pack titled 'Rise of Isengard' is in the pipeline for 2011.
Turbine had previously made its Dungeons & Dragons Online free-to-play, where the company even saw a rise in the number of subscriptions under the new model.


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Men's adidas Originals 3-Pack Men's Crew Sock
The adidas Originals 3-Pack Men's Crew Sock is the perfect way to keep your shoes looking and feeling fresh. The crew socks are made with ClimaLite fabric to help wick away moisture to keep your feet dry and comfortable. A cushioned footbed and Trefoil design complete the adidas socks. Comes three pairs per pack.
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Description This refurbished computer provided by our refurbisher partner Arrow Electronics is well-suited for running standard office applications. It includes the 32-bit version of the Windows 7 Professional operating system, the Microsoft Office 2007 Basic office suite, and Norton AntiVirus, all preinstalled. The keyboard and mouse are new, not refurbished. A monitor is not included. Monitors must be obtained separately, either from RCI or from other sources. Hardware Specifications The computer will meet or exceed these specifications: Processor: 3.0-GHz to 3.4-GHz Pentium D RAM: minimum of 2 GB Hard disk: minimum of 80 GB Optical disk drive: CD-ROM/DVD-ROM Input devices: keyboard with numeric keypad and mouse Power cord: standard Interface ports: Ethernet, FireWire, parallel, PS/2, serial, USB (multiple), VGA Case: desktop Software Included This version of Windows 7 will not run 64-bit software applications. Office 2007 Basic includes Excel, Outlook, and Word. Symantec has also donated Norton AntiVirus to be included with this product. Activation of Norton AntiVirus requires a license key, which will be emailed when your request has been approved. Additional instructions for activating your preinstalled security software will be included with your computer shipment. Product Condition This equipment is classified as Condition A, meaning that it meets the highest functional and cosmetic standards of refurbished equipment. Mid-Tier This is a mid-tier computer, which means it is equipped to support tasks like basic image editing and creating presentations. Mid-tier computers have average processor speeds and storage capacities and are well-suited for multi-tasking. Restoration Options The operating system, Office 2007 Basic, and Norton AntiVirus are preinstalled by the refurbisher. The refurbisher recommends you create a System Restore point upon first use. More detailed instructions will be provided by our refurbisher partner with your computer shipment. (Microsoft and Symantec do not allow installation or restoration discs to be distributed with this product.) Warranty This computer is covered by a 90-day warranty from the refurbisher. Refurbisher Partner Policies This product is provided by our refurbisher partner Arrow Electronics. Each of our partners has its own policy regarding shipment, returns, and end-of-life recycling. See RCI Refurbisher Partner Policies to know what to expect when requesting products through RCI. Free Recycling When your RCI equipment reaches the end of its life, send it back for free and responsible recycling with the RCI End-of-Life TakeBack Program. Obtaining This Product When your donation request has been approved, TechSoup will send a message to your organization email address. Please read this message: it contains important information. Within 10 business days after your donation request has been approved, our refurbisher partner will ship your equipment via ground. After that, it may take up to five days (seven days for Alaska or Hawaii) to receive your equipment.
Rules, Eligibility and Restrictions Donated product will be distributed only to qualifying organizations, not individuals. Organizations may request as many RCI donations as they need within a fiscal year (July 1 to June 30). However, each request may include no more than 10 of any individual product. For requests with more than 10 RCI products, please make arrangements with TechSoup (subject to inventory availability). This donation is available to organizations with operating budgets of any size. This donation is available to nonprofits with 501(c)(3) designation and to public libraries. Public libraries must either have valid 501(c)(3) nonprofit status or be listed in the Institute of Museum and Library Services (IMLS) database. This donation is not available to organizations in U.S. territories. Religious organizations without a secular community designation are not eligible to request RCI products with a Microsoft operating system installed. A secular designation is defined as an organization separate from the church or religious organization that provides services to people regardless of their religious beliefs and does not propagate a belief in a specific faith. Recipient organizations must be willing and able to provide information for the purposes of creating a case study or testimonial on this program. This includes how the products will be used, what operational and mission impact the products are expected to provide, feedback on the program's overall process, any problems or concerns, and possible improvements. Organizations that advocate, support, or practice discrimination based on age, ethnicity, gender, national origin, disability, race, size, religion, sexual orientation, or socioeconomic background are not eligible to participate in this program. Organizations must be willing and able to attest that they do not discriminate on any of these grounds in order to receive donations. TechSoup's refurbisher partner will supply computer recipients with an electronic copy of the Microsoft Registered Refurbisher Program's Eligible Recipient Agreement. Each recipient organization must accept this agreement when first starting each computer.


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This powerful, high quality laser pointer incorporates the latest technology to precisely pinpoint targets on your projection screen and more. It can also be used as communication device if desired. With a Class IIIA rating, this is the most powerful green laser allowed by Law. Includes four additional heads: Mandala, tunnel, star image and matrix. Uses two AAA batteries, included. Specifications: Class: IIIA Output Power: <5mw Wavelength: 532nm Expected Life: 5,000 hours Pointer weight: 2.1 ounce Pointer length: 6" DANGER: Never point at people and always avoid direct eye contact. Keep this product away from children.
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Definition | Reasons for Procedure | Possible Complications | What to Expect | Call Your Doctor
The cervix is the lower portion of the uterus (womb) that is located at the top of the vagina. Cervical cryosurgery is the use of extreme cold to freeze areas of the cervix.
This procedure is done to destroy and remove abnormal cells of the cervix, particularly precancerous cells.
Copyright © Nucleus Medical Media, Inc.
Complications are rare. However, no procedure is completely free of risk. If you are planning to have this procedure, your doctor will review a list of possible complications. These may include:
Factors that may put you at risk for complications during this procedure include:
You may want to plan for someone to drive you home.
Normally, no medicines are needed for this procedure. However, pain medicines such as ibuprofen (for example, Advil), naproxen (for example, Aleve), or acetaminophen (for example, Tylenol) are usually taken. They should be taken about an hour before your appointment. Ask your doctor if this is recommended for you.
You will lie on an exam table with your feet in foot rests, as you would for a pelvic exam. A device called a speculum is inserted into the vagina to hold it open. The cryosurgery probe is inserted into the vagina. Nitrous oxide makes the tip extremely cold. The tip is touched to abnormal areas on the cervix. It is held there for a few minutes. You may feel some cramping. The tip is removed. This allows the tissue to return to its normal temperature over the course of 3-5 minutes. This freezing and thawing cycle may be repeated several times for each abnormal area on the cervix.
You will remain lying down for at least ten minutes after the procedure. Some women may feel dizzy and/or flushed after the procedure.
10-20 minutes
You will probably feel some cramping during the procedure. Some women also describe a burning sensation.
When you return home after the procedure, do the following to help ensure a smooth recovery:
The abnormal tissue of the cervix should shed and flow out of the body in a watery vaginal discharge over 4-6 weeks. In some cases, more than one cryosurgery session may be scheduled.
After arriving home, contact your doctor if any of the following occurs:
In case of an emergency, call for medical help right away.


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Get your young Giants gal decked out for the cold weather in varsity-level style with this Letterman full zip hoodie by Reebok. It boasts a chain-stitched embroidered team logo on the front, an embroidered script name down the left sleeve and rough hewn hems for an adorable team look that's more than worthy of the sidelines!
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Genre: Drama
Premise: It has been one year since Alison, then the queen bee of the bunch, went missing. Spencer, Aria, Hanna and Emily have gone on with their lives, though they've grown apart. Now in high school, each girl finds herself facing a new set of challenges when anonymous text messages from ``A'' threaten to expose all their secrets -- both old secrets the girls were sure only Alison knew, and newer secrets developed after Alison's disappearance. Who is ``A'' and how does he or she know the things he or she knows? Based on the series of novels by Sara Shepard.
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Schatzii Screen Cleaner - Twister SL-004Availability: Out of Stock Special Price: $14.95 Retail Price: $19.99 You Save 25% Quick OverviewSKU #: 323546-SCTW Schatzii Smart Cloths are the Ultimate Screen Cleaner. Schatziis make your touch screens and all electronic devices sparkling clean and Germ-Free without using any messy sprays or liquids! |
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Sony Electronics Ricoh RL5C476 CardBus Controller Free Driver DownloadHard Disk Controller, PCMCIASee details of driver package which includes support for this device.
Device Name
Ricoh RL5C476 CardBus Controller
Supported Operating Systems
Windows 98SE, Windows 98, Windows ME, Windows 2000, Windows XP, Windows 2003, Windows Vista
Uploader Notes
Drivers for Ricoh RL/RB5C478 Cardbus Controller
----------------------------------------------------- The files are partially from Windows98SE, partially from several Vaio-installation disks. These files were installed on a Sony Vaio PCG-XR1SA (original japanese!, now running Windows98SE-English) and provide full support for the controller. PCMCIA-devices work as they should. Regards, Andy (firstname.lastname@example.com)
Uploaded By
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Driver Package
RicohRL-RB5C478.zip (89.3 KB)
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Donbass Donetsk unites ten nationalities
DONETSK Slovak coach Julius Supler is managing one of the most international teams in the world of hockey. Donbass Donetsk unites players from ten different countries. Today the Ukrainians aim for the IIHF Continental Cup win.The Ukrainian champion plays in the Russian-based Kontinental Hockey League since this season and to be competitive on the next level the club needed to acquire new players.Because the pool of KHL-calibre Ukrainian players is limited, only four Ukrainian players are on the roster for the Continental Cup after the departure of NHL players Ruslan Fedotenko, Olexi Ponikarovsky and Anton Babchuk. The first two also represented the Ukrainian national team in the Olympic Pre-Qualification in November while Babchuk was born in Ukraine but grew up in Russia and has represented Russia internationally.In total, nine Ukrainian players have played at least one game on the KHL team this season but a majority of the players comes from elsewhere.We have ten nationalities. Thats pretty hard, says Julius Supler. I have to make quick decisions and everybody has to understand. Its a pretty interesting job. You have to be alert all the time.Supler was named Donbass coach prior to the 2012-13 season. He has been working in and around Russia since 2003 when he signed with Lokomotiv Yaroslavl. Jobs followed with Riga 2000, Dinamo Riga and CSKA Moscow with a two-year stint as Slovak national team coach in between.Supler was also the first national team coach in Slovak hockey history when he led the national team at the 1994 Olympic Winter Games and the 1994 IIHF World Championship C-Pool after the countrys independence.With players coming from Belarus, Canada, the Czech Republic, Finland, Latvia, Russia, Slovakia, Sweden, Ukraine and the U.S., the 62-year-old needs some polyglot skills.Having worked in Russia before helped, as did his stint with the WHLs Portland Winterhawks in the 90s.I even wanted to learn a bit Latvian but it was too hard and I got along in Russian and English, he says about his five years in Riga.How does the coach communicate with players from so many different countries?I start in Russian and translate everything to English, he says and adds with a smile: If somebody doesnt understand, I will say some harsh words in Slovak, after that everybody understands.Its an interesting job. Hockey is like a hobby for me so I can be happy to work in hockey.One of Suplers top import players is American defenceman Clay Wilson, who played some NHL games for Columbus, Atlanta, Florida and Calgary before transferring to Donetsk last summer. Its his first European hockey experience apart from representing the U.S. at the 2011 IIHF World Championship in Slovakia.Its definitely the first time I play on such an international team. Its a great experience to learn different cultures and the way people work. Its been a lot of fun this season, the 29-year-old Minnesota native says. I really enjoy myself in Donetsk. Ive been really happy with the city and the people. I have nothing but great things to say about Donetsk.Thinking about next season, he even wants to learn some Russian to be able to speak more.English is kind of the common language on our team and Im lucky that most of my teammates speak English, Wilson says. That makes it an easy transition for me coming over.Today, Donbass Donetsk aims for the Continental Cup win. The math is simple for the team: Donbass Donetsk needs one more point against the Rouen Dragons, meaning a victory or a loss in regulation time. If the Ukrainians lose the game after 60 minutes, either Rouen or Metallurg Zhlobin will be hoisting the winners plate.All we think about is a win and coming out to play our best hockey, Wilson says. This tournament means a lot for us and we really want to play our best game of the tournament.MARTIN MERK


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Office suites have traditionally included applications such as Word, Excel, PowerPoint, and Outlook. In this release all the Office 2013 suites, such as Office Home & Student 2013, include the latest versions of the Office applications, for use on a single PC.
We use the name "Office 365" for products that include features enabled over the internet, such as additional online storage with OneDrive or Skype world minutes for home use. Office 365 business plans include features such as Lync web conferencing and hosted email for businesses. All Office 365 products, such as Office 365 Home Premium, Office 365 University, and Office 365 Small Business Premium, are paid for on a subscription basis. Subscription terms vary by product.
Most Office 365 plans also include the full-featured Office 2013 applications, which users can install across multiple computers and devices. Active subscribers receive future rights to version upgrades as a benefit of their subscription. Entitlements vary by product.
Here are some examples of products that use the Office or Office 365 name:
Product name
Office Home & Student 2013
Office programs
: The latest versions of Word, Excel, PowerPoint, and OneNote
: For home use on one PC
: Single purchase, perpetual use rights
Office 365 Home Premium
Office programs
: Word, Excel, PowerPoint, and Outlook, plus OneNote, Access, and Publisher for Windows PCs.
Cloud services
Office on Demand
(PC only)
world minutes
: Install on up to five PCs and Macs and up to five mobile devices, one household
: Annual or monthly subscription, automatic upgrade rights
Office 365 Small Business Premium
Office programs
: Word, Excel, PowerPoint, Outlook, OneNote, Publisher, and Access
Cloud services
: Hosted email, web conferencing
: Best for businesses with 1 – 10 users
: Annual subscription, paid monthly
Buying Office
Which Office products are available in my country/region?
The new Office products are available in more countries/regions than ever before.
The new Office subscription products for home and school are available in most countries/regions. In countries/regions where subscription products are not available, you can still buy new Office 2013 suites for one PC, such as Office Home & Student 2013.
On Office.com, when you select the option to buy a subscription product, you'll see a country/region selector. It's important that you select the country/region in which you will be billed for the subscription, and in which you'll be using the software. Selecting a country/region that you will not be billed in may cause problems with subscription setup and renewal.
Find out if Office 365 Home Premium is available to buy from Office.com in your country/region
Find Office products at Microsoft Store
How do I know if my computer or devices can run the new Office?
You'll need Windows 7, Windows 8 OS, or Mac OS X version 10.6 or later to successfully run Office on your PC or Mac. For information about mobile devices,
click here
View full system requirements
For which devices will Office be available?
Can I try Office before I buy?
Yes. You can sign up to try Office 365 Home Premium for one month free.
If you are signing up for a trial month on the
Office.com website
you will need to enter your credit card details and sign in using a Microsoft account. Your credit card will be automatically charged after the first calendar month, and then again on a monthly basis, so you can continue to access all the features of Office 365 Home Premium. You can cancel online without penalty at any time, during or after the trial period, by visiting
Trials are also available for the Office 365 business plans, including Office 365 Small Business Premium.
Find out about Office 365 plans for business
What do I get with the Office 365 Home Premium trial?
The Office trial gives you access to all the features of Office 365 Home Premium except the additional
20 GB of OneDrive storage. You can install the Office trial alongside your existing version of Office.
Your free trial includes:
The latest versions of Word, Excel, PowerPoint, and Outlook, plus OneNote, Access, and Publisher for Windows PCs.
The rights to install Office on up to five PCs or Macs, plus select mobile devices.
Learn more.
60 minutes of Skype world minutes per month to phones in 60+ countries
The trial has the same system requirements as the full purchased Office 365 Home Premium product
How do I know if my computer or devices can run the new Office?
What is a Microsoft account and why do I need it for my Office software?
Your Microsoft account is the combination of an email address and a password that you use to sign in to services like Hotmail, Messenger, OneDrive, Windows Phone, Xbox LIVE, or Outlook.com. If you use an email address and password to sign in to these or other services, you already have a Microsoft account—but you can also sign up for a new account if you prefer.
What is a Microsoft account?
With this release of Office, you must be signed in with your Microsoft account to start an Office subscription and to install and manage your Office software. You may also need to sign in with a Microsoft account when you install the latest Office 2013 suites.
Please note that some subscription benefits, such as additional storage with OneDrive, are linked to the Microsoft account that is used to manage your subscription.
Any time you want to install Office on another PC or Mac, choose a new language for an installation, or make other changes to your account, simply return to
and sign in with your Microsoft account. Remember – the Microsoft account you use to sign up for Office is the same account you'll use to manage your Office subscription.
Sign in to manage your Office subscription at
Benefits of the new Office
How do I make sure I always have the latest Office applications?
Office 365 customers with an active subscription always get the newest versions of the Office applications when they are available. When we release a new version of Office, you will be notified that you have the option to update your software to the latest version.
Can I install the new Office on my Mac?
If you have an active Office 365 Home Premium or Office 365 University subscription, and available installs, you can install Office applications including Word, Excel, PowerPoint and Outlook on your Mac. The applications available for Mac users and the version numbers may be different from those available for PC users.
Current Office application versions for Office 365 are Office 2013 for Windows and Office 2011 for Mac. Customers with an active subscription will be entitled to the newest versions when available.
Will Office be identical on a PC, a Mac, and a mobile device?
No, Office applications are tailored to work best on each platform and device. The Office applications available for Mac users and the version numbers may be different from those available for PC users.
For which devices will Office be available?
At launch, Office supports PCs running Windows 7 or higher, and Macs with Mac OS X 10.6 or higher. For information about mobile devices,
click here
Can people with another Office version open documents I create with Office 365 or an Office 2013 application?
Yes, a person with a previous version of Microsoft Office can easily open documents created with the latest release of Office.
Office 2007, Office 2010, Office 365, or Office 2013 users can open documents created using the latest release of Office applications without any additional action.
Customers using earlier versions of Office may need to download and install a compatibility pack.
Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint File Formats
What is Office on Demand?
Office on Demand comes with some Office 365 subscriptions, including Office 365 Home Premium, Office 365 University and Office 365 Small Business Premium subscriptions. It lets you use your Office applications on PCs that don't have Office installed on them. For example, a PC in the library, at a business center, or one that you borrowed from a friend.
The applications you want to use, for example Word or Excel, are streamed to the PC instead of being permanently installed on it. Streaming speed depends on Internet connectivity speed. Once you close the applications, they are no longer available to other users of that PC. Documents you save to OneDrive will also no longer be available to other users, unless you saved them locally on the computer.
You can use Office on Demand on a PC that is connected to the Internet and running Windows 7 or later. Office on Demand is not available for Mac.
How do I use Office on Demand?
If you have an
Office 365 Home Premium
Office 365 University
subscription, you can create a new document using Office on Demand by going to
, signing in with your Microsoft account and then, on the MY OFFICE tab, clicking
Create New
for the application you want to use. You will be able to start working on your new document within seconds—even before the streaming of all features is complete. You can also access existing documents using Office on Demand, either from Office.com or from OneDrive. Just sign in with your Microsoft account and open the document you want to work in.
If you have an Office 365 Small Business Premium subscription, you can use Office on Demand by logging into your account at
on a PC that doesn't have Office installed. Then, go to SharePoint and open the file you want to work on, selecting the option to edit the document in its application.
Office on Demand is not available for Mac.
What is the difference between the Office Online and Office on Demand?
The new Office on Demand can instantly stream your Office applications to any PC running Windows 7 or higher, when you want it to. Like Office Online, Office on Demand allows users to access Office and their documents from anywhere.
Office Online is best suited for quick viewing and editing, while Office on Demand provides access to your full-featured Office applications.
Office Online is available across a variety of operating systems, devices, and browsers, providing access to Office tools and your documents when working from non-Windows 7 PCs (and earlier), from other platforms (Mac OS and Linux, or from non-Windows Tablets).
Language support for Office
For which languages is Office available?
Office is available in the languages listed below. Not all languages are available in all countries/regions.
For PCs running Windows:
Arabic, Bulgarian, Chinese Simplified, Chinese Traditional, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay (Malaysia), Norwegian (Bokmål), Polish, Portuguese (Brazil), Portuguese (Portugal), Romanian, Russian, Serbian (Latin), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, and Vietnamese.
For Mac:
English, Japanese, French, Russian, German, Spanish Chinese (Simplified), Chinese (Traditional), Dutch, Italian, Swedish, Danish, Polish, Norwegian (Bokmål), Finnish.
Can I use Office in languages other than the one I originally purchased?
Microsoft offers simple and cost-effective solutions for multilingual individuals, families, and small businesses.
Office 365 Home Premium or Office 365 University: Each time you install Office on an additional PC or Mac at
, you can choose the language in which to install Office.
Office 2013 suites (for example, Office Home & Business 2013): Find out about other options to use Office in languages other than the one you originally purchased at
About OneDrive
What is OneDrive?
OneDrive is a service that enables you to upload files to storage in the cloud and then access them from a computer or phone. You can use OneDrive to store documents, notes, photos, music, videos or other types of file.
OneDrive simplifies sharing. You can send photos and files through email, send a short link to them in a text message, or post them to a social network, your website, or your blog—all right from OneDrive.
There's also a desktop app for OneDrive you can install that creates a folder on your PC or Mac that automatically syncs with your cloud folder, so you can access your files offline.
Get OneDrive for your PC, Mac and other devices
OneDrive and Office work together
How much OneDrive storage do I get with my Office subscription?
All OneDrive users receive 7 GB of storage with OneDrive for free. Additional storage can be purchased if needed. Customers with an active Office 365 Home Premium or Office 365 University subscription receive an additional 20 GB of OneDrive storage, per subscription, for a total of 27 GB of storage. Additional storage is not available during trial periods.
This additional 20 GB of OneDrive storage is applied to the OneDrive account that is linked to the Microsoft account used to create the Office 365 subscription account.
To which Microsoft account should I sign in to use OneDrive?
Customers with an active
Office 365 Home Premium
Office 365 University
subscription receive 20 GB of storage with OneDrive, in addition to any free or paid OneDrive allowances. This additional 20 GB of OneDrive storage is applied to the OneDrive account that is linked to the Microsoft account that was used to set up the Office 365 subscription. Sign in to Office with this Microsoft account to access your additional storage with OneDrive.
More about signing in to Office
Other members of the household using an Office 365 Home Premium subscription can access a free 7 GB of storage per user with OneDrive and purchase additional storage if desired. To use OneDrive they need to
download a OneDrive desktop app
and sign in to Office using their personal Microsoft account, or they can visit OneDrive.com and sign in using their personal Microsoft account.
Are my documents stored on OneDrive also available offline?
With the OneDrive desktop app installed on your computer, your documents are available offline without any action required from you. The OneDrive desktop app creates a folder on your computer that automatically syncs documents between your OneDrive storage in the cloud and your computer, so you can work on your documents offline and be assured that they are always in sync.
Download and install the free OneDrive desktop app for Windows or Mac.
Using OneDrive on your computer
What happens to the documents I have stored in OneDrive when my subscription expires?
Your documents will remain accessible to share and download. If you have reached or exceeded your free 7 GB storage limit, you won't be able to add any further documents. You will have the option to access and edit your documents saved on OneDrive using
Office Online
. You may save your OneDrive documents to another computer or disk drive at any time.
About Skype world minutes
What is Skype?
With Skype you can call friends, family, or colleagues over the internet - through your computer, mobile phone, and other devices. Call, video call, and instant message other people with a Skype account for free, or you can use Skype world minutes to call friends or family with or without a Skype account on their mobile phone or landline.
What are Skype world minutes?
You can use Skype world minutes to call friends or family with or without a Skype account on their mobile phone or landline. Just dial from Skype and your friends and family can pick up on their phone.
Each active
Office 365 Home Premium
Office 365 University
subscription is entitled to 60 Skype world minutes per month, which can be used to make Skype calls to phones in
over 60 countries
Your Skype world minutes will be applied to a new or existing Skype account. Each month you will receive 60 Skype world minutes. Your Skype world minutes allowance resets each month. Special, premium and non-geographic numbers cannot be called using Skype world minutes. Calls to mobiles are for select countries only. Skype world minutes available in select countries.
How do I activate my Skype world minutes?
Your Skype world minutes will be associated with a Skype account of your choice. This can be an existing Skype account, or you can set up a new one. To activate your Skype world minutes, follow these steps:
Sign in to
using the Microsoft account that you used to set up your Office 365 subscription.
Activate your Skype world minutes
. On the page that appears, do one of the following:
If you don't have a Skype account, or you want to set up a new Skype account, click
Create Skype account
. Then, return to the
page and click
If you already have a Skype account where you want to receive your minutes, click
and sign in to your existing Skype account.
You will see a confirmation at
when the minutes have been activated.
I activated my Skype world minutes on the wrong Skype account. How can I change this?
You can change the Skype account with which your Skype world minutes are associated once per year. To do this you need to deactivate your Skype world minutes from the existing account, and then assign them to a new or different Skype account.
Follow these steps:
Go to
If prompted, sign in with the Microsoft account that you used to start your subscription.
Then, follow the same steps you took to activate your Skype world minutes originally.
How do I activate my Skype world minutes?
Will Skype world minutes work with my existing Skype subscriptions?
Yes. Skype world minutes work with your existing Skype plans.
Can I use Skype world minutes plan from my mobile phone?
You can use Skype world minutes from any device where you have Skype installed, whether it's your mobile phone, tablet, TV, or other device, subject to country/region availability.
Which countries/regions are included with Skype world minutes?
You can call the following countries/regions:
Both landlines and mobile phones: Canada, Guam, Hong Kong SAR, Puerto Rico, Singapore, Thailand, and the United States.
Landlines only: Andorra, Argentina, Australia, Austria, Belgium, Brazil, Brunei, Bulgaria, Chile, China, Croatia, Colombia (excl. Lex), Costa Rica, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guadeloupe, Hungary, Iceland, Indonesia (Jakarta), Ireland, Israel, Italy, Japan, Korea, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Morocco, Netherlands, New Zealand, Norway, Panama, Paraguay, Peru, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan, Turkey, United Kingdom, and Venezuela.
You can call from any country/region in the world except Algeria, Armenia, Azerbaijan, Bahrain, Bangladesh, Belarus, China, Côte d'Ivoire, Egypt, Ghana, India, Kazakhstan, Korea, Kuwait, Lebanon, Libya, Morocco, Namibia, Pakistan, Qatar, Russia, Taiwan, Tunisia, and United Arab Emirates.
Note that special, premium, and non-geographic numbers are not covered by Skype world minutes. Additionally, it isn't possible to place emergency calls.
Can I use Skype world minutes to call a country/region that isn't included?
Skype offers a variety of pay-as-you-go and subscription options to supplement Skype world minutes. Visit
for more details.
Office 365 University
What is Office 365 University?
Office 365 University is a four-year subscription for full- and part-time enrolled university and college students, faculty, and staff in accredited institutions. Alumni of these institutions are ineligible.
After purchasing Office 365 University at a participating retailer, you need to go online to verify your eligibility in order to activate Office. You are also subject to the
Microsoft Software License Terms for Office Consumer Subscriptions--Supplement to Microsoft Online Services Agreement
and will be required to accept the agreement before activating the product. Internet access is required. The academic verification and redemption process occurs online. Each eligible user can redeem Office 365 University product once in a three year period and can only activate a maximum of two.
How many licenses/installations does Office 365 University allow?
The Office 365 University plan allows you to install Office on up to two PCs or Macs, for use by a single person.
In which countries/regions is Office 365 University available?
Office 365 University is available in the following countries/regions: Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong SAR, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Korea, Kuwait, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Netherlands, New Zealand, Norway, Oman, Philippines, Poland, Portugal, Romania, Russia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, United States, and Vietnam.
Office 365 University will be available in each of the countries/regions listed as the new Office is released in that country/region.
Download and install Office
I installed the Office Preview. What happens when it ends?
If you installed one of the Office 365 Preview plans, the Preview will expire approximately 60 days after the next version of Office becomes available in your market. As the date approaches, you'll receive notifications in the Office applications alerting you to the pending expiration. Once the Preview has expired, the applications enter read-only mode, which means that you can view or print documents only, it isn't possible to create new documents, edit, or save them.
You must uninstall the Preview version of Office before installing a newer version of Office. To do so, run the Fix it tool that is available
on the Support site.
If your tablet includes a preview edition of Microsoft Home and Student 2013 RT, you'll be automatically updated to the final edition for free via Windows Update. The update can also be accessed manually at any time. On your Windows RT device go to the Start Screen and search "Windows Update" and from the Settings filter select either 'Windows Updates' or 'Check for Updates'. You can also access Windows Update through Control Panel and tap or click "Check for Updates". (Internet Wi-Fi connection required for update and Internet usage charges may apply).
If you installed Office 365 Small Business Premium or Office 365 Enterprise, all data in the Preview account will be deleted when the Preview ends, including email and calendar data, web sites, and uploaded documents, so be sure to move any information you want to keep to a different location.
Is Internet access required for Office?
Internet access is required to install and activate all the latest releases of Office suites and all Office 365 subscription plans.
For subscription versions of Office including Office 365 Home Premium you will need to go online to manage your subscription account, for example to install Office on other machines, or to change billing options. You will also need to connect to the Internet regularly to keep your version of Office up-to-date and benefit from automatic upgrades. Internet connectivity is also required to access the Office 365 offerings such as
How do I install Office 365 Home Premium or Office 365 University?
on the PC or Mac that you want to install Office on, and then sign in with the Microsoft account that you used to purchase the subscription. Once signed in, click Install Office and follow the onscreen instructions.
Please ensure you are signed in with the Microsoft account that you want to associate with your Office product.
What is my Microsoft account and why do I need it for my Office software?
How do I install Office Home & Student 2013, Office Home & Business 2013, or Office Professional 2013?
Follow the instructions provided on your Office packaging. In most cases, you will need to visit
and follow the onscreen instructions to download the software to your computer.
Please ensure you are signed in with the Microsoft account that you want to associate with your Office product.
What is my Microsoft account and why do I need it for my Office software?
How long does it take to download and install Office?
All versions of the new Office for Windows PCs use Click-to-Run, a streaming technology that lets you begin to use Office applications before installation is complete. The actual download speed of Office depends on the speed of your Internet connection.
Additional tips on downloading Office for Mac users
Should I install the 32-bit or 64-bit version of Office?
The 32-bit version of Office is installed by default. Even if your computer is running a 64-bit version of Windows, we recommend that you install the 32-bit version of Office, because it is more compatible with the applications and add-ins that work with Office. If you do want to install the 64-bit version of Office, you can do so by taking the following steps:
Office 365 Home Premium: Go to
, click
Languages and install options
, and then click
Additional install options
Other Office 365 plans: Log into your account at
and choose the option to install the 64-bit version of Office.
It is not possible to install both the 64-bit version and 32-bit versions of Office on the same computer.
What mobile apps are available for Office?
Office provides the following apps:
Office Mobile:
Now available for select models of iPhone and Android phones, in addition to being preinstalled on Windows Phone 8. Office Mobile enables great Office content viewing and on-the-go content editing capabilities. And you can count on Office Mobile to keep your content and formatting intact so the document still looks great when you're back on your PC or Mac. Office Mobile for iPhone and Android phones can be installed at no extra charge if you have an Office 365 subscription that includes the full Office 2013 desktop applications. Simply download the app from the store on your phone and sign in with your Office 365 account credentials, and then you can view and edit Word, Excel, and PowerPoint documents from virtually anywhere.
The Office 365 plans that include a license for Office Mobile are: Office 365 Home Premium, Office 365 Small Business Premium, Office 365 Midsize Business, Office 365 Enterprise E3 and E4, Office 365 Education A3 and A4, Office 365 ProPlus, and Office 365 University. There are also Office 365 government plans that include Office Mobile. Additionally, Office 365 trial subscriptions will activate Office Mobile. You will need to sign in to your Office 365 subscription on first run to activate Office Mobile. Please note that an Office 365 subscription is not required to activate and use Office Mobile on Windows Phone 8.
Outlook Mobile:
Windows Phone 8 includes a preinstalled version of Outlook that you can use to access your Outlook.com, Office 365, or Exchange email.
You can use the mobile OneNote app to access your notes while on the go. This app is available on Windows Phone 8, iPhone, iPad, and Android phones.
If you have an Office 365 subscription that includes Exchange Online, you can use the OWA app to sort, scan, and respond to email, and stay on top of your schedule. This app is available on iPhone and iPad.
Lync Mobile:
If your organization uses the newest version of Lync, you can use the mobile Lync app to stay connected while on your mobile device. This app is available on Windows Phone 8, iPhone, iPad, and Android phones.
SharePoint Newsfeed:
If your organization uses the newest version of SharePoint, you can use the SharePoint Newsfeed app to access your newsfeed from your mobile device. This app is available on Windows Phone 8, iPhone, and iPad.
Managing your Office 365 subscription
How do I manage my Office 365 subscription?
You can manage your billing information, install or remove Office from additional PCs or Macs, and manage your installations of Office on other devices at any time.
Office 365 Home Premium or Office 365 University: Go to
and follow the on-screen instructions.
Other Office 365 plans: Log into your Office 365 account at
to edit your profile as a user or manage your organization as an administrator.
How can I change which devices have Office 365 installed?
Office 365 Home Premium can be installed on up to five PCs, or Macs, for use by your entire household. Office 365 University can be installed on up to two PCs or Macs, for use by one person.
If you have installed Office on the maximum number of PCs or Macs and want to use Office on a different PC or Mac, you can deactivate a computer from your subscription, by logging in to
. You can then install Office on a new PC or Mac.
The copy of Office on the PC or Mac that was removed from the subscription will revert to reduced functionality mode, but you will not lose the documents that are saved locally on the original PC.
How do I uninstall Office?
To uninstall Office:
Office 365 Home Premium or Office 365 University: Go to
. In the
Current PC Installs
section, click
. Then, to remove Office entirely, go to your PC's Control Panel and uninstall Office 365 Home Premium.
Other Office 365 plans: Log in to your account at
to manage your installations, including deactivating Office. If you want to remove Office applications completely from your computer, you must uninstall Office 365 from your PC's Control Panel.
What's the difference between deactivating Office and uninstalling it?
Deactivating Office leaves the Office applications on your PC in read-only mode, which means that you can view documents but can't create new documents, edit them, or save them. To remove Office applications completely, you must uninstall Office from your computer using your PC's Control Panel.
How do I obtain a back-up copy of my Office product?
There are several ways to get a back up for your Office product:
Office 365 Home Premium and Office 365 University customers can download or reinstall from
You may order a DVD back-up copy for the latest release Office products for a fee. Visit
for details.
If you are using an Office for business product, please see the Office 365 for business FAQ:
For more information on obtaining back-up copies visit,
Back-up copies cannot be shipped to the following countries/regions:
Bhutan, Brazil, China, Cocos (Keeling) Islands, Cook Islands, French Southern and Antarctic Lands, Heard Island and McDonald Islands, Iraq, Jan Mayen, Kiribati, Libya, Micronesia, Myanmar, Nauru, Nepal, Niue, Palau, Pitcairn Islands, Saba, Samoa, Sint Eustatius, Timor Leste, Tokelau, Wallis and Futuna.
What happens when my subscription ends? How can I continue to work with my documents?
As the expiration date approaches, you will receive notifications in the Office applications and via email, alerting you to the upcoming expiration. Once your Office 365 subscription expires, the Office software applications enter read-only reduced functionality mode, which means that you can view or print documents, but you will not be able to create new documents or edit existing documents.
To return to full Office functionality, you can purchase a new subscription or one PC another version of Office, from
or any participating retailer. You could also return to using an older version of Office, or use the free Office Online on OneDrive for basic editing.
Billing and renewal
Will I be notified before I'm charged?
You will be notified before you're charged when it's time to renew an annual subscription. If you are signed up for a monthly subscription, your payment will be automatically debited each month and you won't be notified in advance.
You can change your payment method or cancel your subscription at any time by signing in to
with the Microsoft account that you used to set up the subscription.
What billing options do I have for my Office 365 subscription?
Log in to
to manage your billing options for your Office 365 Home Premium subscription.
Setting up auto-renew is the simplest way to ensure continued service for your Office 365 subscription. If you set up an annual subscription, you will be notified before you are charged.
On the www.office.com/myaccount page, click
Set up an auto-renew subscription
Select the annual or monthly purchase option.
, complete the purchase with your billing information, and then click
Customers on a monthly subscription can switch to an annual subscription by following these steps:
Go to
Select the annual (per year) purchase option.
Buy now
and complete the purchase with your billing information.
Please note:
You must sign in with the same Microsoft account which you used to set up your monthly subscription.
. Once you have completed this process, your account will be automatically updated to annual billing.
Support and resources
I need help buying Office for home or school
You can contact
Microsoft Support
for questions on the subjects below.
Order Status
Product key
Product activation
Where can I get technical support?
Microsoft Support
for help on technical issues, including:
Product activation
Product use
Technical assistance
Are there other support options for Office?
If you're looking for help and how-to content, you'll find it at
. Free video-based training is available at
Other Office 365 plans:
Visit the Office 365 community
Products for IT pros: If you installed one of the products that are available on TechNet,
see the TechNet Forums


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In the Garden
Caring for your trees
With the arrival of fall, days will soon be getting noticeably shorter and nighttime temperatures will begin to fall. Now, as your trees begin responding to the changing conditions, you can take a number of proactive steps to care for them and help ensure they will be healthy and beautiful for years to come. "It's a good idea to think about the health of your trees in fall," says certified arborist Jason Anderson, co-owner of Arborscapes LLC. Anderson conducts the training on trees for Master Gardeners in Henrico, Chesterfield, and Goochland/Powhatan. He advises starting by taking a good, long look at your trees. Notice whether there are dead branches – which are much easier to identify while the leaves are still on the tree. Some dead branches are normal, but if more than roughly 10% -- the amount varies by tree type – is dead, you may want to consider talking to a certified arborist. Look again when the leaves start to fall to make sure all your deciduous trees of the same species are dropping their leaves at roughly the same time. "If one is dropping its leaves earlier, it can be a sign that the tree is stressed," says Anderson. Checking trees of like species again next spring to see if they bud at roughly the same time can also help you tell if you have a tree that is stressed. "An important thing to remember," says Anderson, "particularly if you have a mature tree is that the tree may not show signs of distress for two or three years following the event that causes the stress." After looking up, look down to check the mulch around your trees. "Mulching is one of the best things you can do for your trees," says Anderson, "provided you do it properly." Mulch around trees should be no more than 2-3 inches deep and should never be piled up against tree bark at the base of the tree. Make the ring of mulch as large as you can up to the dripline or end of the branches of the tree. Good mulch materials include aged sawdust, shredded pine bark, or wood chips. "It's important not to over mulch," says Anderson. "And you need to remember that mulch goes over the roots, but not on the trunk of the tree." Mulch adds organic matter to the soil around the tree and helps keep soil temperatures warmer, allowing tree roots to continue to grow later into the fall. Once winter arrives, mulch helps reduce alternate freezing and thawing that heaves soil and can cause damage to young roots. Mulching also reduces water loss and helps maintain uniform soil moisture around tree roots. "Grass roots compete with tree roots for water," says Anderson. "Mulching eliminates the competition." Fall and winter when trees are dormant are also ideal times to do any pruning that may be needed. "Structural and formative pruning on trees less than ten years old can help eliminate problems in the future," explains Anderson. "And older trees may need deadwood removed to improve their structure and reduce liability during bad weather." |
Lewis Ginter Botanical Garden nominated for North American honor
Henrico's Lewis Ginter Botanical Garden is one of only 20 gardens in North America nominated for USA Today's "10Best Reader's Choice" contest for Best Public Garden.
The 20 public gardens nominated are:
• Bloedel Reserve, Bainbridge Island, Wash.
• Brooklyn Botanic Garden, Brooklyn, New York
• Buthcart Gardens, Victoria, B.C.
• Callaway Gardens, Pine Mountain, Ga. > Read more.
Henrico PAL honors seven community members at annual banquet
Photo by Patty Kruszewski/Henrico Citizen 02/24/2014
The Fifth Annual Henrico Police Athletic League (PAL) Award Banquet, held Feb. 6 at The Cultural Arts Center at Glen Allen, honored HPAL's top volunteers and employees, including Morgan Lewis, Youth of the Year; Dale Alexander, Volunteer of the Year; Lowell Thomas, Employee of the Year, and Victor Williams, Board Member of the Year. Also honored for their support were Jim and Christi Dowd of Richmond BMW and Josh Davis of Henrico County Public Schools Pupil Transportation.
Keynote speaker for the banquet was Tim Hightower, a University of Richmond alumnus and former NFL running back. Hightower was introduced by Billy McMullen, former NFL player and a Henrico PAL board member. > Read more.
DAC chapter donates $1.3M in coupons
The Pocahontas Chapter of the National Society Daughters of the American Colonists, based in western Henrico, last year donated more than $1.3 million worth of manufacturers coupons to U.S. military personnel overseas. Throughout 2013, members and friends of the chapter clipped 952,349 manufacturers' coupons valued at $1,350,630, which Program Chairman Carole Featherston shipped to U.S. military bases abroad. Military personnel can use the coupons when shopping in base stores.
The National Society Daughters of American Colonists is a women's genealogical and patriotic society whose members are descended from a man or woman who rendered civil or military service in any of the American colonies prior to July 4, 1776. > Read more.
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Restaurant watch
Find out how your favorite dining establishments fared during their most recent inspections by the Virginia Department of Health. > Read more.
Weekend Top 10
The Henrico County Division of Recreation and Parks has several events to offer residents this weekend! Do you have what it takes to be a volunteer at Meadow Farm Museum? Learn more about the African Americans who served in the Union Army during the Civil War at Dabbs House Museum, or check out the Henrico County Adventure Series. The Division of Fire will dedicate the new Fire Station #7 this weekend as well. For all our top picks this weekend, click here! > Read more.
Khumba-ya? Not quite
But animated South African film has its moments
You might have seen something called Khumba while clicking through a Redbox recently (or perhaps it was nestled in some hidden corner of a DVD sale shelf). And chances are, you passed it by without much of a thought. Makes sense; that goggle-eyed cartoon zebra on the cover (a zebra that's dangerously close to becoming Madagascar copyright infringement) doesn't inspire much confidence.
But when Khumba starts up, it looks nothing like you'd expect. The camera gazes across the savannah and the soundtrack swells with triumphant South African vocals. > Read more.
More News
Business in brief
Henrico County property transactions Feb. 17-23
HCPS assistant principal named to national "20 to Watch" list
HCA opens 'Center for Emotional Growth' at Parham Doctors' Hospital
Budget proposal includes pay raise
Starting over
Henrico students honored by Interfaith Council
HEF awards grants to 9 Henrico schools
Miller Road to be closed at railroad crossing March 11-13
Henrico County student wins regional spelling bee
- More Henrico News
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Finest of 4 Star Hotels Dublin City Centre
The Gresham Hotel Dublin City Centre
The Gresham Hotel Dublin, part of Gresham Hotels Group, is located in the heart of Dublin city centre. This well-known 4 star hotel Dublin is located on Dublin's main thoroughfare, O'Connell Street and is close to Croke Park, Temple Bar, Shopping Districs, the IFSC and the Convention Centre Dublin (CCD). The hotel in Dublin is also close to all shopping districts of Dublin City, the Gate Theatre and the Luas Red Line making it even easier for you to travel to the O2 Arena and Convention Centre Dublin. Abbey Street is the closest LUAS stop
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HamiltonDr. Hamilton was highly regarded in the disaster mental health community for her leadership at the national headquarters of the American Red Cross and her close collaboration with the Disaster Response Network. 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You must be an active member with at least 60 days membership, 50 posts, and 25 "likes" to sell in the Classifieds.
We are outgrowing our server and will be migrating to a new one in the next few days. Apologies for the inconvenience. More info will be posted before the move.
What does SSTB mean? See our glossary of acronyms.
FS: Mobius 65t Stereo Matrix
Discussion in 'Sold, Traded, Found, Closed' started by green2brown, Jan 24, 2013.
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Next, you'll be asked to connect with Twitter. Rest assured, we will never send a tweet from your account without your permission.
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RT @jkcallas: The Age of Collaborative Marketing Has Arrived
The art of inspiring customers to champion your brand. #wefirst #socialgood #socialmedia
Facebook, Twitter and True Intentions. #socialgood #socialmedia #wefirst
Great article: It's Time to Re-Invent Advertising by @armano at @logicandemotion
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