text:
The American Graduate SclwoloJ International Management Volume XLVII, Number 3 1993 \ TABLE OF CONTENTS 2 Thunderbird Women Challenge the Odds 8 Thursday's Child 9 From MBAs to the Grateful Dead 10 A Welcome Venture 11 Converting Defense Dollars 12 Construction Begins)on Information Center 14 Campus News 16 Fooin~tes 17 We HearYol1 20 Network 24 Updates On the cover: Thunderbird wbmen are eager to take on the clwl1enge oj doing business in an international environment. Slwwn: 1) Thunderbird ProjesSQ1" Nittaya Wongtada,2) Yan Jin '92, 3) Kate Sharajanowich '93, 4) Jut,ta Kaiharj '92, 5) Phyllis O'Conrwr '92, 6) Evelyn Ma'l'iperisena '92, 7) Ma1Y Jean Caldwell '93, and 8) Allison Jones '92. On the back cover: Thunderbird students graduating in 1993 go to great height,s to be a partoj the Thunderbird Alumni 1()(J1ftJ Support Campaign: 1) Mike Cullen, 2) Hani Elnaggar, 3) Jeremy Ba7Wn, 4) Juan Carlos Luque, 5) Lisa Westphal, 6) Leo Y. Chang, 7) Kitty Maloney, 8) Wing RDenise Mak, and 9) Nick DeBiaso. Thunderbird Magazine Volume XLVll, Issue 3 1993 A publication of the Alumni Relations Office of The American Graduate SchoolofIn~tional Management, 15249 N. 59th Avenue, Glendale, AZ 85306-6006 (602) 978-7135 TELEX 187123 FAX. (602) 978-8238 Assistant Vice President for Commlmication and Editor: Nelda S. Crowell Director of Publications and l¥1anagi,ng Eclitor: Carol A Naftzger Communication Secretary: Joann Toole Design: Pat Kenny Graphic Design Director of Alumni Relations and Publisher: Bobbie M. Bo1d Assistant Director of Alumni Relations: Michelle Olson Alumni Relations Staff: Janet M. Mueller , Executive Secretary! Office Manager Jane Ki$ey Secretary Helen Grassbaugh Receptionist Ruth E. Thompson Administrative Assistant Donna Cleland Data Base Administrator Lucille Censoprnno Data Entry Clerk Thunderbird Alumni Association 1992-93 Board of Directors and Officers Chairman of the Board Jack E. DOlmelly'60 President Stephen K. Orr '79 Vice Presidents Maarten Fleurke '79 Thomas D. Hobson '79 Martin E. Susz '79 Secretary Bobbie M. Boyd Ex Officio Members Roy A. Herberger, Jr. Richard Snell Board Members John C. Cook '79 George T. DeBakey '73 Michael T. Dillon '78 Webb F. Elkins '63 Val Letellier LindaJ. Magoon'84 Bryan D. Manning '76 Larry K. Mellinger '68 McDiarmid R. Messenger '72 Peggy A Peckham '74 Carolyn Polson O'Malley '70 H. Gene Wick '60 DanielD. Witcher'50 Honorary Board Members: Joseph M. Klein '47 Thunderbird Announces IMOT For years, engineering schools have taught about technology, while business schools have taught about management, and few were teaching the international dimension. Today, Thunderbird and the College of Engineering and Applied Sciences at Arizona State University have joined forces to create the first degree program in the United States that offers a master of science in engineering and a master of international management of technology. The two-year program addresses the need for engineers who are well versed in the management of technology on a global scale. Twenty-six students will begin the program in August and receive both degrees in August 1995. The first class will include people like applicant Hyon Jung Moon, who graduated with a bachelor in science in industrial engineering from ASU with a 3.73 GPA. A U.S. citizen, Moon speaks fluent Korean and is skilled in several computer languages. She belongs to many honor societies and is a member of the Society of Women Engineers. Applicant Antonio Alcazar is the program manager for Circuit Components Inc. The company manages all customer programs and interface, and designs and installs information management systems for Microsubstrats Inc. Alcazar holds a master in science in electrical and computer engineering from ASU, and a bachelor of science in physics engineering from Tec de Monterrey, Monterrey, Mexico. "This is really a 21st-century degree," says Thunderbird President Roy A. Herberger, Jr. "The National Science Foundation projects a national shortfall of 650,000 scientists and engineers by the year 2006. Not only do we need more engineers, but those engineers will need to understand technology, be able to provide the interface between technology and society, and be prepared to work in a global setting- in a world where country boundaries are almost nonexistent. " The impetus for the program grew from the knowledge that industry is in need of engineers who can communicate with different cultures; who are aware of another culture's political, social and economic background; who understand business; and who can lead their companies forward. David Ricks, Thunderbird's vice president for academic affairs, sees this as a very progressive step for the School. "There is a great need for people who understand both technology and the needs of a global society, and who command the skills to bring the two together while keeping the risks associated with technology at acceptable levels. "Both schools have received prominence in their fields, and bring a great deal of commitment and dedication to train managers who cando this. We expect the program to attract national attention and industry to the state [of Arizona], because we are able to provide a source of high quality managers who can take companies into the 21st century," says Ricks. • "This degree program (l) IMOTdegree addresses the whole issue of applicant Hyon Jung Moon, ASU President Lattie Coor and Thunderbird President Rny global competitiveness," says Lattie COof, president of ASU. "Our objective is to prepare students to work in a competitive industry in an international arena. "Th egIo b a 1 competitl. ve A. HerlJerger, Jr. environment is dictating that visit during a press enterprise change. That might conference announcmean manufacturing a product ing the dual-degree in several countries and financ- progrom. ing it in another. Those engi-neers who have the background and understanding to work in a high-tech, multinational company and negotiate contracts or develop and implement marketing programs will be the CEOs of the future," says Coor. By Nelda S. Crowell and Carol A. Najtzger Thlffiderbird Women ~ ........ enge the Odds Go for it! Barriers become challenges and obstacles become opportunities. Thunderbird women never give up. Go for it!" That's the over- " whelming advice from Thunderbird women when it comes to pursuing an international career. Yes, there are barriers; yes, compromises are part of the picture; yes, it can be hard on marriage and family; and yes, frustrations abound. But there are no regrets, and for nearly all of them, the positives far outweigh the negatives. The T'bird woman is generally satisfied with her life, but she wants still more, and she's willing to make some sacrifices to get it. She sets prioritiescareer, family, travel, or intellectual enrichment-and she keeps her eye on long-term goals. She overcomes, and is even challenged by, obstacles (and there are many). She is flexible, and she meets the world head on. CAREER SATISFACTION A large percentage of the respondents to the survey (89 percent) said they were satisfied with their career progress, a response that held true regardless of marriage or children or travel. "I was promoted every year for my first five or six [working years]," says Donna Muma Rafferty '83. "At that point, my husband and I started a family and I was the first employee at my company to be given part-time status with full benefits. With our second child I started my own freelance business which has met or surpassed my expectations in terms of keeping my hand in THUNDERBIRD XLVII 131 1993 while raising my family." Rafferty is a market research consultant in Weston, Connecticut. Career satisfaction was especially widespread (87 percent or more) among those who are sole proprietors of their own businesses and among those who work in companies with fewer than 50 people. Even though job satisfaction is high among most respondents, many of these women are reaching for more. Typical was one who said, "I would prefer to have responsibility for my own program. Despite my job title [director), I am actually just assisting my boss in carrying out program activities." Another woman wonders if one is ever truly satisfied. "I have moved up the ladder fast, but I want more over- Editor's rwte: last spring is the A survey of first large-scale Thunderbird study ever done women graduates on this group. It conducted by the follows a smaller Thunderbird O.ffice survey done on of Communication women overseas 47 49 51 53 55 57 59 61 63 65 67 69 71 73 75 77 79 81 83 85 87 89 91 in 1984. Of 3,700 surveys mailed, 867 responses were receivedfor a 23 percent response rate. Eighty-seven percent of the respondents reside in the United States; 75 percent graduated after 1980, and 50 percent after 1985. The median age was 33 years. Thefollowing article highlights some of the successes and some of the barriers Thunderbird's women graduates have encountered as they move toward the 21st century. THUNDERBIRD XLVII 131 1993 seas operations," she says. "I'm a real people person and I don't have enough interaction. Also, I'm hoping to go into cross-cultural training." Others see career satisfaction within the context of long-term goals. "One must make choices based on the priorities of one's life." Another says, "I am satisfied with what I'm doing, but I'm finding it's time to search for other goals, which can't be achieved here!" As expected, a higher percentage of the higher income group were satisfied. It may be easier to be satisfied when the pay is more than $70,000 a year and one has the responsibilities that go with such a salary. On the other hand, the handful of women making under $20,000 a year also expressed surprising satisfaction. Most of those were entrepreneurs starting their own businesses and enjoying the self-determination that comes with their own venture. These women are enjoying the freedom of being their own boss and fulfilling creative endeavors in consulting, writing and the arts. One 1980 graduate said, "I wish I had started my own business five years ago!" A 1986 graduate left a job with the state of Colorado's economic development office to relocate to Singapore and start her own international trading company specializing in sales of aromatic red cedar products. "I could write forever about the hills and valleys of international sales," she says, "how we entered markets and what we plan to do in the future ... although my income is not at my desired level, it will come in time." In typical T'bird fashion, career satisfaction is more extensive (more than 77 percent) among those who travel, whether the travel is international or domestic. Admittedly, many of the women (33 percent) travel very little-less than 10 percent of the time. Still 5 percent maintain a heavy travel schedule of more than 50 percent of the time. Jeanne Bear '76 is director of international sales for Paragon Optical and travels over half the time. She is satisfied with her career and has learned to deal with people all over the world. Her advice is, "Develop your awareness of the cultural mores and 4 THUNDERBIRD XLVII 131 1993 customs prior to working with nationals from those countries. Treat their ideologies and attitudes with respect for their uniqueness, their differences." When working in Japan, Bear encountered some difficulties but learned to work with the differences. "I now involve men in my meetings in order to ensure a comfort level," she says. There is also the less glamorous side of travel. One dissatisfied woman alluded to "bum out," and flatly stated, "Traveling destroyed my personal life!" BARRIERS Half of the women (52 percent) reported no barriers to their career movement, and many of them credited strong company support and sound management policies for their ability to succeed. One 1987 graduate says, "So far, I've had nothing but support from my peers and superiors and have moved into a high-level management training program." Lori Pugsley Conn '89 says, "My previous boss gave me a lot of responsibility and exposure to management. 1 was always involved in decision- making and strategic planning. I was allowed to hire another Thunderbird Of the 867 respondents to the survey, 44 percent reported salaries of over $50,000. Nearly one-third (30 percent) reported mid-range salaries of $35,000 to $49,999. It is of interest to note that of the 612 alumni respondents under 40 years of age, 42 percent are in this $50,000-and-up '---__ -'--.....:......-... bracket. after two years to take over some of my tasks so I could develop the market in Latin America" Conn is an international product manager for Hill's Pet Nutrition, Inc., a wholly owned subsidiary of Colgate- Palmolive. While one respondent did experience difficulties dealing with the Japanese she says, "My company fully supported my efforts." Debbie Haas '79 attributes her satisfaction with her job as section chief in contracting for the F.D.I.C. to "recognition for doing a good job, respect from management and my coworkers, and excellent management." She says, "These are the most professional people I've ever worked with. The lines of communication are always open-I can ask for help at any time." Randi Tveitaraas '86, director of international development for the Kansas Department of Commerce, believes "females are well accepted internationally when their own colleagues treat them with respect and demonstrate that they are an equal part of the team." Some look at barriers and see challenges, like a 1988 graduate who is a market analyst for an automobile manufacturer, and who transferred from Dayton Ohio, to Europe for her company. "I have already heard that working as a woman in Europe is more difficult than in the U.S. This to me is only a challenge, not a barrier-to prove that I can do a job just as well or even better than a man. It will make me work harder. I will always be myself, which is very important, and not let others intimidate me. " The determination of T'bird women was echoed repeatedly. "Only men travel abroad in my company," said one woman. "But I'll change that soon." Those who did encounter obstacles vented a host of frustrations, most of which carried a strong indictment of companies and supervisors that fail to give women appropriate responsibilities and male managers who don't take women seriously. One woman reported that her "boss blocked a request for an international transfer because he thought it would make him look incompetent (which he is)." Whether it's on the job or trying to get the job, women encounter resistance. One woman working in the southwest U.S. says, "In a recent 10-monthjob search, 1 encountered a plethora of illegal application and interview questions and was unable to get interviews for jobs 1 was qualified for. 1 received much better response with a genderless resume." She recommends using initials instead of first names on resumes and cover letters, "making sure your qualifications are reviewed before your gender." Another woman tells of staffing a mission to Europe to attract new business from the area. "I knew 1 was in trouble when the man who was leading the delegation asked if 1 would be available to take his wife shopping and sightseeing ... He seemed a bit surprised when we explained that it was more important for me to be at the meetings ... Even after several days of meetings in Europe, it was obvious that he never understood my position when he became flustered at a meeting and introduced me as 'our beautiful secretary.''' One woman voiced discouragement in her early response to the survey. "The glass ceiling exists," she said. "The reason is the prevalence of men age 45 to 60 in upper management positions. Their attitudes do not appear to be truly progressive, although they will talk a good line when challenged." Later, however, a new supervisor proved to be considerably more supportive. "It's more of a mentor relation-ship, and more opportunities are opening up." She now reports a whole new outlook, admitting she may have exercised harsh judgment based on the actions of her previous supervisor. "I realize now that there are, in fact, individuals in that age group who are supportive of women managers." AREAS OF DIFFICULTY Half the respondents reported that being a woman did not mean they were treated differently by business colleagues in other countries, but some did report specific difficulties related to work in other countries that could be attributed solely to the fact that they are women. Asia, the Middle East, and Latin America were frequently cited as problem areas for women. Nancy V. Baldwin '84 lived in Hong Kong and Singapore from October 1987 to 1992, working as a regional manager for W.H. Brady Company, based in Milwaukee. Her sales and marketing territory included mainland China, Hong Kong, Taiwan, Korea and the Philippines. She reports that Asia is, in many ways, an excellent place for women (expatriates). "First and foremost I was a 'westerner' and was generally treated as such," says Baldwin. "I was also somewhat of a novelty (being blonde as Considering that 70 percent of the Thunderbird alumnae respondents are under 40, i t is not surprising that over half of the total respondents are in middle management or entry level. On the other hand, it may be hopeful that more than 30 percent of the respondents are executive o.fficers orin upper management. well). Since 1 was in Asia for more than five years, my credibility, and contacts were well established ... The Asians can be tough and will 'test' your knowledge and ask to whom do you report-to check your internal status and position. If you know your stuff and are prepared, they will listen and learn to respect and accept." Baldwin recalls interviewing for a marketing position in Europe a few years ago and being turned down partly because she was a woman. "The man who interviewed me-who was incidentally a T'bird graduate from 1974- told me to my face, 'Women won't make it in Europe. I should know ... l'm married to a French woman.' To which 1 countered, 'Does the name Margaret Thatcher ring a bell?'" Martha Whitehead '85, director of international trade services for the City of Chicago, says, "My previous work with a small exporter required regular travel to the Arabian Gulf, where men T he Tbird woman is generally satisfied with her life, but she wants still more, and she's willing to make some sacrifices to get it. THUNDERBIRD XLVII 131 1993 prefer to work with men." Her experiences were not necessarily negative, however, resulting in "only bewilderment on their part," she says. "[They] did not know how to work with me (a woman), but I taught them how!" In Latin America, it's described as "the whole macho thing." One respondent reports working almost eight years as an expatriate in several Latin American countries. She says, "I have had many unfavorable run-ins with the 'old-boy network' and the glass ceiling. I report to an authoritarian boss who is uncomfortable managing female subordinates." Social situations generally presented the most frequent problems. "[A woman] doesn't often take a sauna with clients in Scandinavia, whereas you would if you were male," says an '81 graduate. A 1987 graduate working in South America says, "People treat me differently being a married woman with a husband in the U.S.," she says. "I am not usually invited to singles gatherings nor to those for couples. It's tough on a social scale. It makes people here uncomfortable. " Of the 867 respondents, 376 (43 percent) indicated they had left an international career, with new career opportunities and family cited as the most frequent reasons for the change. This graphsiwws actual numbers, not percentages. THUNDERBIRD XLVII 131 1993 FAMILY The decision to relocate is not easy, even for a woman alone. Add a husband or companion, and it's even harder. About half the women who answered the question, said they would not follow their "significant other" if it meant their own career would suffer. But more than one-fourth of the respondents left that question unanswered, adding that there are too many factors to consider. One woman reported, "I am currently in a dual-location relationship. However, I am a poor person to give advice. I am not willing to completely sacrifice my goals and career, so I am seeking a divorce. If two people are capable of an equal compromise, then I believe a dual-location relationship can work." Many others stressed the importance of communication and flexibility. "Be flexible," said one. "Dual locations cause great stress on the relationship. Try to compromise as much as possible on the where, when, and how you will see each other. Don't worry about phone bills-it's more important to communicate and stay close!" Mary Satre Kerwin '81 married a fellow T'bird and has followed him and his career through New Zealand and Australia, bearing three children and holding various marketing positions along the way. She says, "Am I satisfied? In a female sense, I have achieved a meaningful, lasting relationship in the form of my marriage and children and so have fulfilled the 'traditional' roles. In a T'bird sense, I have achieved employment of an ongoing nature in an overseas location. In a strictly personaU professional sense, I guess there is always room for doubt. Where would I be if I had not followed my husband around? Would I be more 'important?' Would I be any happier? And is the story really finished yet?" Satre is the marketing assistant to the general manager of Frank Small & Associates in Melbourne, Australia. Her duties cover a wide range of administrative areas, internal and external public relations, and the coordination of the company's role as the major sponsor for the Marketing Research Society of Australia's 1993 conference. Her employment is part time, and she spends the rest of her time helping out with numerous school and kindergarten activities. "It's a busy life!" says Satre. Martha Whitehead '85 also made her own choice. "My three small children prevent me from taking an international sales job; I choose to hold off seeking such a job until the children are older. Since it is my own choice, it is a self-imposed barrier." DOMESTIC VS INTERNATIONAL CAREERS About two-thirds of the respondents (68 percent) are employed or have been employed in an international career. Some have left an international career for various reasons, including new career opportunities elsewhere and a lack of satisfaction with the current work situation. Family also played a role in their decision. Katherine Hoffner '88 says, "Just recently I was promoted to director of marketing for my company, Kaepa Athletic Shoes. While I did not want to leave the international side, this promotion presents me with many more opportunities and more responsibility. " One woman spent 10 years working overseas and returned because of her parents' health. "If the age/health conditions of our parents were okay, I'd go again," she says. WHY SO FEW WOMEN? There is general agreement that there are few women in international management positions, compared to the number of men, and Thunderbird women have strong opinions on why that is so. It is not, they emphatically agree, because women do not want to become international managers or because women are not qualified. And although social isolation and loneliness may be factors, the women do not see this as significant. More likely, say three-fourths of the women, it is because companies are unwilling to select women for these positions. A scarcity of women seeking international positions may alSo be a factor, say 45 percent of the respondents. This presents a Catch-22 for women and for companies. The companies' reluctance to choose women for international management positions acts as a deterrent; hence companies experience a scarcity of available candidates. Other deterrents to women include lack of respect and acceptance given to women by other expatriate managers and by home country managers. Lack of respect by foreign managers is also seen by half the respondents as a serious deterrent. 1\v~careermarriages and the negative impact on a husband's career also inhibit women from becoming international managers. One woman reports, "When I interviewed ... he asked if my (then) husband would mind if I was repeatedly transferred around the world. He prefaced the question with, 'I know this is probably against all EEO rules, but ... '" ADVICE Babs Potvin Ryan '81, head of business development for Citibank in London, warns that the difficulty in getting work permits is a significant deterrent for women becoming overseas man-agers. "It will get more difficult in the European Community after 1992," she cautions. "Thunderbird should concentrate much more on making people realistic about how to obtain a work permit if they want to go abroad." Linda Magoon '84, vice president, Citicorp Diner's Club, advises, "You will have to be better than your male counterparts to even stand a chance of being considered equal. So accept the fact that you'll have to work incredibly hard." A graduate working in international marketing communications says, "Thunderbird could playa crucial role in enlightening future managers, and alumni, about the vast resource they are ignoring by not creating more flexible work situations for female international managers. By sidetracking a large portion of the workforce that is female, we are wasting a vast resource-and further diminishing our ability to compete in the global market." In spite of the frustrations and barriers sometimes encountered by these Tbird women, one thing is certainthey never give up! • Businesses are going global, and many of the Thunderbird alumrw.e are leading the way. When asked 'With lww many countries do you conduct business?" more than half of the respondents (471 or 54 percent) said they are doing business in one or more countries. Not surprisingly, Western Europe is the most popular. Because many alumrw.e checked more than one region, the numbers add up to more than the number of respondents. THUNDERBIRD XLVII 131 1993 • Faculty Profile Thursday's Child Professor Gillian Rice has always chosen a different path Gillian Rice, professor of International Marketing Research, was born on a Thursday, and you know the rhyme, Thursday's child has far to go? Rice has indeed traveled far from her native Beverley, England, a provincial market town of 20,000 boasting one Chinese restaurant. She experienced being in the minority at an early age. As an undergraduate at the University of Bradford where she earned a bachelor of science and later a doctorate in business studies, she was one of five women in a program of 45 students. Rice is unusual in another way. While in her early 20s, she chose to convert to Islam. She refers to her conversion as a liberation. Having adopted the Muslim hijah or headcovering she says, "I don't feel that I'm under any pressure to be in competition with respect to how I look. People are not interested in how 1 look; they're interested in me as a person." Following the semester break, Dr. Rice was radiant with a spiritual glow from having performed the hajj, the Muslim pilgrimage to Mecca. "There were more than 2,000 people," she said, "and they were all dressed alike, so you Women professors are role models for women students, who represe.n t a growzng minority at business schools. Gillian Rice, left, talks with a student. THUNDERBIRD XLVII 131 1993 couldn't tell who was rich and who was poor or anything about their origins. It puts everything into perspective and brings you back to what is really important and what is superficial. " Rice came to the United States in 1980 when she received an offer to teach at the State University of New York (SUNY) at Buffalo. Her first year in the U.S. was difficult. The university of 29,000 students was larger than her home town. Also new to her was the racial friction which characterizes many urban areas. "I just couldn't understand why there was one area of Buffalo that you just did not go to. That really bothered me. " Since teaching at SUNY, Rice has taught international marketing and business at several institutions throughout the U.S. and in Montreal. She also contributes to academic journals and does consulting. Of aU her teaching byAshiaLee '91 experiences, she seems to have eI\ioyed Thunderbird the most. Referring to her friend and colleague Professor Nittaya Wongtada, she says, "This is the fIrst time that 1 have ever felt that I have a work colleague who is a woman. At the other schools I've worked at I was always in the minority." Rice has observed, however, that the number of female business professors is growing, as reflected in their representation at academic conferences. "In the late 1970s 1 was one of two or three women participants; at the most recent conference 1 attended about 10 percent of the participants were women." Rice feels this trend is positive, as "women professors are role models for women students," who represent a growing minority at business schools. Professors Rice and Wongtada recently received funding for a project on green marketing. They will look at environmental awareness and related consumer behavior in Thailand, a country that has a surprising amount of recycling. When it comes to her teaching, Dr. Rice takes a varied approach. "In everything 1 do, not just my professional life, 1 like variety. So 1 use some lectures, some discussions, class assignments, and some research projects. In fact," she says, "one of the reasons I like marketing is the variety. It's a mix of creativity and analysis, of qualitative and quantitative methods." "One technique 1 use that the students seem to find beneficial is to break the class into small groups for discussion and then bring the groups back together for summary and comparison." The marketing professor notes that men often accuse women of gossiping, but there is a male equivalent, euphemistically referred to as office politics. She has experienced the difficulty of penetrating office politics in a predominantly male environment. "[Men] will be nice to you, but you're not part of the camaraderie, the old boy network." Teaching is the perfect job for Rice, because it allows her to pursue her interests and does not conflict with her religious values. Now that she has earned United States citizenship she hopes one day to apply for a Fulbright scholarship to teach overseas in an all women's college. Then she will have the opportunity dis over what it feels like to be in the majority. • • Faculty Profile by Tom Lyons '94 From MBAs to 'Grateful Dead' and what most of them end up doing is responding to the reward system, not to the words." Professor Caren Siehl shares with students her definite ideas on behavior within the organization For many companies trying to reignite U.S. competitiveness, institute quality programs, or simply improve employee morale, Siehl's soft science provides some of the answers. When it comes to engineering change in large organizations, understanding organizational culture is key. "It turns out that the CEO is important if he or she can communicate a vision," Siehl says. "But what really influences the culture for most employees is the behavior of their immediate superior. After all, the CEO is far away from the daily life of most people." I f you were worried that Thunderbird's new buildings and impending AASCB accreditation would usher in an era of conformity for the traditionally renegade school, you may lay your fears to restProfessor Caren Siehl is here. Hired in 1992 and currently teaching two world business courses, Fundamentals of Management and Organizational Behavior, Siehl is not your run of the mill business professor. Take, as evidence, Siehl's 1986 article, The Current MBA: Why Are We Failing? This scathing criticism of traditional MBA programs says that the nation's business schools don't produce sufficiently critical thinkers. Yet another article lauds music legends, The Grateful Dead, as a model service organization-one that has achieved excellence in both customer service and profitability. With faculty members capable of such diverse and unconventional thought, Thunderbird can hardly become just another MBA mill. It's no surprise that Siehl's resume reads like a liberal arts major's career fantasy. After earning her BA in French and linguistics at UCLA, Siehl landed a marketing position with IBM. At Big Blue, Siehl promptly exceeded all sales quotas, then left to enter the doctoral program at Stanford's Graduate School of Business. Armed with a freshly minted Ph.D. in organizational behavior, Siehl moved into teaching and consulting. "I reached a point at IBM where it was either get promoted or figure out at last what I really wanted to do. At that time I wanted to become a dean," she recalls, cracking a wistful smile. "But teaching has cured me of that. It's the teaching and the research that I really like." First attracted by Thunderbird's international environment when she was teaching at neighboring ASU West, Siehl confesses an interest in shaping the evolving Thunderbird program. In previous teaching posts Siehl helped re-engineer business programs at the University of Southern California, INSEAD, and ASU West. Consulting on organizational issues for large companies helps Siehl to maintain perspective on the working business world. Retained for her expertise by firms such as 3M, Digital, BET Industries, and First Interstate Bank Corp., Siehl speaks from experience when she warns, "When interacting with clients and managers, you must be sensitive or empathetic to what's going on in their world. You can't be an ivory tower academician when you're working in the real world." For Caren Siehl, the transitions from college to business world to academia and consulting were fairly smooth. "I had a deal with my parents," she says. "I could study anything I wanted to in undergraduate school, but then I had to Siehl's pragmatic philosophy gives J)r. Caren Siehl many of her ideas the refreshing ring says that consulting of common sense which students on organizationat and clients like to hear. Anyone with get a job!" Though her background in French was an asset when teaching at INSEAD, Siehl admits that not everything she studied at UCLA bears directly on her current career. "Still," she says, "I wouldn't change one thing about my undergrad cur-experience in a large company issuesfor large would find it difficult to disagree companies helps with Siehl's view that an organiza- her mainlain pertion has a problem when manage- spective on the ment's words don't match it's deeds, working business or the reward system doesn't sup-port the company's goals. world. "Individuals look at what it takes to succeed in an organization, at what kind of behavior is rewarded. For instance, many companies today are espousing the value of teamwork. But when you look at their reward systems, you find they're all individually based! That presents an immediate conflict to people riculum." Regular participation with the Phoenix Arts Council keeps Siehl's minor in art history from gathering too much dust. And the city's other endowments have an unexpected appeal to this (eastern state) native. "I enjoy the desert topography," she claims. "And I think Phoenix is a fme city for my son to grow up in." • THUNDERBIRD XLVII 131 1993 9 A Welcome Venture Thunderbird receives $500,000 grant to help environmental companies do business in the former Soviet Union Thunderbird's efforts to establish a presence in the government grant arena and in the former Soviet Union were rewarded this March when the School received a $500,000 grant from the U.S. Department of Commerce. The grant, designed to assist U.S. firms establish a commercial presence in the Newly Independent States, is the largest ever obtained by the School. Thunderbird's role is to administer the grant on behalf of consortium members: Ecotech, an environmental export management firm; McDonnell Douglas Helicopter Company; the Academy of National Economy, a premier Moscow business school; the Arizona Technology Incubator and the international law firm of Squires, Sanders & Dempsey. "This is a wonderful opportunity to open doors in the former Soviet Union for students, faculty, the institution and alumni," says Margaretta Brede, director, government grants. "The spin-off and networking opportunities will create additional future cooperative efforts with businesses, government entities and other educational institutions." As the grant administrator, Thunderbird will make sure the project fulfills the intent of the govern~ ent contract. The Thunderbird government grants office will work with the project team members to ensure that the School fulfills the intent of the government contract. As project director, World Business Professor Dale Davison will handle the business arrangements and financial control; Russian Professor Walter Tuman is coordinating all translation and language efforts; and World Business Professor Dennis Guthery will assist with marketing strategy. During the three-year project, five or six Thunderbird interns will spend six months in the Moscow office handling the day-to-day administrative aspects of the project. "At this point, Thunderbird wants to 10 THUNDERBIRD XLVII 131 1993 know everything there is to know about how one might run a business in the Newly Independent States," says Davison. "For example, because we will have student employees, we need to be concerned about income tax. A student can't be in Russia for more than 183 days or they will be taxed in Russia on their worldwide income." The actual business ventures in the grant will be under the umbrella of Ecotech International, an environmental export management firm established by McDonnell Douglas (l) Walter Tuman, Helicopter Company in 1991 to help fulfill offset obligations resulting from comRussian professor, Ecotech president Trevor Stansbury '92 mercial and military and accounting prosales. Ecotech Presi- f essor Dale Davison dent Trevor Stans- "welcome" the bury '92, who worked $500,000 grantjrom with Brede, Davison and Thomas Baxter the u.s. Department '91 to write the pro- of Commerce to do posal, says the expe- business in the forrience Ecotech has mer Soviet Union. gained in its first ven-ture in the United Arab Emirates will transfer well to the republics of the former Soviet Union. "Our companies are looking at transferring appropriate environmental technology to address problems such as air quality, hazardous waste disposal, By Jennifer Erickson energy efficiency, and pollution, " he says. Other T'birds involved in the project include Gary Pacific '72, Gordon Healey '90 and Thomas Baxter '91, all with McDonnell Douglas Helicopter Company. Pacific, who heads the Countertrade Office at McDonnell Douglas, will assist in the grant if Russian entities can't come up with the hard currency to pay for the products of Ecotech companies. Working with Russian entities will be made easier through the association with the Academy of National Economy in Moscow, which will help the consortium open an office in Moscow this summer and provide cultural and Russian business expertise. Thunderbird has had an ongoing relationship with the Academy for two years and both institutions are interested in developing student and faculty exchanges, says Mischa Semanitzky, special assistant to the School's president. "The Academy wants Thunderbird to assist it in developing a Thunderbird-style M.I.M. tailored to the needs of the Russian economy," he says. Such spin-off opportunities will benefit the School for many years to come. "The grant is a loud announcement that Thunderbird is an international school focusing on the environment, Eastern Europe and Russia," says Davison. Other schools and businesses looking for alliances in those areas are actively seeking Thunderbird's cooperation. Possibilities include joint degree agreements with mining or engineering schools, tie-ins with the newly launched Master of International Management of Technology degree and business partnerships. "This grant addresses an important part of the Thunderbird strategic plan, which is the idea of partnerships. Because this grant involves an arrangement with governments, businesses, and other academic institutions, it fits well with our objectives," says Dr. Roy A Herberger, Jr. Thunderbird president. Everyone involved in the project stressed that since the groundwork and management system for the grant is just now being created, all inquiries should be in writing and submitted with the understanding that needs are being defined and groups will be contacted as ideas are developed. • Converting Defense Dollars Through a statewide university consortium, Thunderbird is actively involved in defense conversion issues Why should you be concerned about defense conversion of the United States military? First, international managers will experience even greater competition than already exists when managers leave the military or defense-related industries. According to the February 8, 1993 issue of Fortune, within Defense Secretary Aspin's plan to reduce defense spending, approximately 500,000 military members will leave active duty to look for civilian employment between now and 1997. This number does not include civilians leaving their defense-related jobs because of reduction in orders for weapon systems. Second, international managers will need to be informed of the changing capabilities of the United States military services to assess risk within a particular country. For example, if a country's leadership perceives reduced U.S. military capability or lessened U.S. willingness to use force, a manager should expect that different policy options will be available to its government. In the state of Arizona, defense cuts were targeted for Williams Air Force Base, located in Chandler. The loss of this pilot training air base could impact local employment opportunities and economic health in the short term. The extent of these effects will depend on proactive decisions and actions by the community. Thunderbird is pivotal to defense restructuring of the U.S. military forces based in Arizona The School's history began with defense restructuring in 1946 when the World War IT pilot training air base became a training institution for international managers. With its lengthy history in international trade, Thunderbird is an important part of a statewide university consortium which also includes the University of Arizona, Arizona State University, and Northern Arizona University. The consortium, within the Governor's Strategic Partnership for Economic Development (GSPED), is preparing Arizona for significant economic changes caused by defense restructuring, and is also preparing Arizona to take advantage of opportunities presented by the North American Free Trade Agreement. Thunderbird is also attractive to military members in career transition, and provides the means for them to receive formal international business education supplementing their managerial and international backgrounds. Currently, there are more than 10 Thunderbird students who have left military service within the last year. Many more students would be included if the time frame is extended past one year. Created in February 1992, the university consortium has helped host and participated in two conferences on defense conversion and a statewide steering committee meeting. These conferences have included guest speakers such as Former Defense Secretary Dick Cheney by Melissa Lord '94 and United States Senator John McCain. Each conference has brought together defense-related industries within Arizona, academia, and government representatives on local, state and federal levels. Major accomplishments by this group have included encouraging the decision by Hughes Missile to consolidate its operations in Tucson, and receiving a $500,000 grant from the U.S. Department of Commerce. The latter achievement was due in large part to research and petitioning by the university consortium. McDonnell Douglas Helicopter Company, Mesa, Arizona; Ecotech, a Scottsdale-based environmental projects firm; and a premier Moscow institute will join Thunderbird in defense conversion projects-clean-up of military bases, technical training, finding markets for Newly Independent States (NIS) products and promoting U.S. investment and U.S.INIS joint ventures. u.s. Senator John McCain, R-AZ, (l), and U.S. House of Representatives Congressman Jon Ky~ R-AZ, attended the defense conversion meeting held on campus in April. As a result of both successes, employment in Arizona may expand to support the various projects. Also, in the future, Thunderbird students should enjoy opportunities in translation and research within this project. The short-term effects of unanticipated, unplanned defense conversion would be detrimental to the Arizonan economy. However, with cooperation among business, academia and government, these effects can be minimized, and exciting opportunities can be uncovered. • THUNDERBIRD XLVII 131 1993 11 Construction Begins on Wonnation Center New facility gives modern packaging to already excellent library services Forget the word library. Tomorrow's Thunderbird students will be studying and researching in the high-tech environment of data bases and CDROMs at Thunderbird's information center. This spring, Thunderbird broke ground on what one administrator has termed "the real heart of the School," the new Merle A Hinrichs International Business Information Centre (lBIC). Sweeping a broad arc through the parking lot between the southwest comer of the existing library and the west wing of the classroom building, the new library building will present a dramatic, innovative new facade on the School's changing landscape. CONSTRUCTION BEGINS The building plans, now finalized and pending approval by the City of Glendale, describe a bold yet functional semicircular structure that acknowledges the campus' southwestern architectural theme while incorporating modern, "environmentally sound" design elements. Construction of the new information center began in May. Chanen Construction Company, Inc., Low ceilings, aging fixtures, poor lighting, and a shortage of seats and computer terminals make it difficult for library users to take full advantage of the Yount library's extraordinary resources. This will change in the new information center. The IBIC will be a spacious, airy, welllit environment for study and research. At 30,500 square feet, the IBIC is twice as large as the B.K Yount library, large enough to consolidate Thunderbird's three library collections under one roof: the ISRC and Dom Pedro II both have dedicated space in the new facility. Even after subtracting space earmarked for library administration, ISRC and Dom Pedro II, the new library will seat 340 inside, more than double the old library's capacity of 125. For study outside, additional seating will be located near the north entrance on the patio-like space under the IBIC's cantilevered shade canopy. A periodicals area is designated at the building's west end, while study groups will find four sound-insulated rooms to choose from. A substantial 27' x 55' conference room offers flexible space and seating for meetings and presentations. PROVIDING BETTER INFORMATION DELIVERY An important adjunct to the room is the proposed multimedia center, which may permit teleconferencing via satellite if completed according to plan. Better access to information through improved technology, less-crowded stacks, more elbow room, greater seating capacity, high ceilings, better ventilation, and an engineered mix of natural and state-of-the-art artificial lighting should mean less fatigue and improved concentration for library users and employees alike. The new IBIC building is seen by planners as a tool to provide better delivery of the library's already strong services. In fact, no radical changes are planned for the library staff, holdings or services. Recent hiring brings the number of fulltime librarians to five, considered adequate for the new facility. Similarly, l:-·i I ' , t , , ,,~f' ~ ~ - ?..-L~ .J. ;'''-/I:- ~J , - - ~~Lf' 7 ~ ~-/'f':0J - -(l/" , v ::J.J ~- --.,:-:,:L. ~ L !;.r (J . /' ... :::x-\,~- managers and general contractors of the $3.8 million project, expect that construction will be complete in summer of 1994. If Chanen continues its recent record of bringing Thunderbird contracts in under budget and ahead of schedule, it seems likely that the summer '94 entering class will crack the first books in the newIBIC. \. »- .. / ' -:1..... ~ ~~ _____________ ~. ~0~~~ ~J l V:>.? J::::J~ Students, professors, administrators, and librarians alike acknowledge the excellence of the Yount library's holdings and services, while decrying the old building's inadequacies. 12 THUNDERBIRD XLVII 131 1993 TIM ROGERS Miriam Hinrichs, Thunderbird Board of Trustee Chair Richard Snell, President Roy A. Herberger, Jr., librarians, and other dignitaries lifted the first slwvels of dirt to signifY the beginning of Thunderbird's library construction project. although the new library could hold up to 80,000 volumes, there are no plans to expand the collection rapidly. Users should expect slow growth in the library's already strong selection. Holdings will "churn" as outdated material is replaced with more timely literature. Computerized information services, already one of the library's strong points, will not be significantly different except that they will be more accessible. Plans call for as many as 40 "computer carrels," or CD ROM equipped work stations, which will be connected to the Carl system, the Arizona State University library catalog, other on-line databases, and the campus network. Early plans for updating Thunderbird's library had indicated a large addition to the Yount building; a plan that, no matter how smoothly coordinated, would have disrupted library business "we avery fine library collection, perhaps the best in the world in terms of its focus on international business. Now we will have a facility that will enable our students to get maximum use from these resources. " Dr. Roy A. Herberger, Jr. perhaps for weeks as the two structures were joined. Now, those plans have been scrapped in favor of a stand-alone, turn-key structure which should simplify the transition from old to new by eliminating the complicated, dusty, noisy job of joining two buildings. Chief Librarian Susan Bledsoe says that disruption of student services will be minimal because the library move will primarily be accomplished in the two weeks between the spring and sununer semesters in 1994. For now, the fate of the Yount building is undetermined except to say that it will be emptied as all library functions are moved to the new facility. Despite the building's inadequacies as a modern information center, the structure is sound and could still serve any number of purposes. DESIGNING FOR THE ENVIRONMENT The unusual design of the semicircular IBIC flows from the pens of HNTB Architects, a nationwide Kansas Citybased firm with offices in Phoenix. Noted for its construction of the Kansas City Chiefs' Arrowhead Stadium, reno-by Tom Lyons '94 vations to the Los Angeles Coliseum and to several presidential libraries, and known for such local projects as the Arizona Supreme Court Building, the Herberger Theater, the Deck Park over 1-10, and the Thunderbird Gateway to the World, HNTB has created for Thunderbird an information center as functional as it is unique. Architectural touches such as exposed wood beams, a natural wood ceiling, and traditional stone and stucco building materials give a southwestern setting to the building's passive solarsensitive design considerations. The semicircular structure turns its curved outer wall southward, a defense against the fierce Arizona sun. The few windows of the south-facing stone and stucco wall are deep-set and wellshaded to cut solar gain, reducing the amount of electrical energy required to cool the building. Harsh direct sunlight, too intense to read or sit in, is eliminated from the IBIC, while the almost entirely glass north wall lets indirect ambient light flood in. A clerestory, or secondary glass wall above and set back from the first, ensures that even, natural lighting reaches deep into the stacks and library interior. Plans specify energy efficient, one-inch insulated glass to help control energy costs. Ample natural lighting should also reduce the daytime electrical demands of the new building by reducing the need for artificial illumination. ALUMNI DONATIONS HELP FUND LIBRARY The information center draws its name from alumnus and School patron Merle A Hinrichs '65 whose $1,375,000 gift will help finance the $3.8 million facility. The Classes of 1978 and 1979 are also contributing to the new information center. At their lO-year reunion celebration, they decided to focus on raising funds for the library. In the four years since this resolution, the classes have raised over $120,000 and expect to contribute a total of $150,000 to the new information center. In addition, the Class of 1986 has raised $13,000 toward their $50,000 goal for the project. Other funds will come from the currently under way fund drive, to include foundations, corporations and individuals. Hinrichs will have space in the new facility for research pertaining to his business, Trade Media Holdings, Inc., a trade publishing company specializing in Asian import/export business. • THUNDERBIRD XLVII 131 1993 13 Wake Up Washington Thunderbird students are sending messages about the School to their congressional delegates I n December, President-elect Bill Clinton asked the Economic Conference the following question, "In a global economy [where we are 1 no longer a leader, how do we regain leadership?" Thunderbird student Bret Baldwin has the answer-by using the expertise provided by Thunderbird, the school that has been teaching global leadership for almost 50 years. Baldwin organized and launched the "Wake Up Washington" program as the first salvo in a plan to improve the image of Thunderbird in Washington, D.C. and enhance the value of the M.I.M. degree. He sees a definite need to encourage government officials to recognize the School. The student body on campus was sent letters asking for volunteers to brainstorm and develop an action plan. The group met twice and drafted a set of three letters: one for representatives in the House, one for senators, and one for the administrative assistants to indi- 14 THUNDERBIRD XLVII 131 1993 viduals in both groups. Each letter was sent under the signature of a student whose permanent address is in the district of that congressional delegate, making the message more personal. The letters describe Thunderbird's longproven dedication to the training of international leaders and invite the person to visit campus. Follow-up letters provide additional exposure. "The idea is to combine reach and frequency," says Baldwin. Responses will be collected and notable quotes will be used, with the writer's permission, to produce press releases for newspapers in those districts. "By using press releases in hometown, area metro, and university newspapers, potential recruiters, companies, and undergraduate and postgraduate students who have an interest in international management will get to know Thunderbird," says Baldwin. "In addition, alumni will be exposed to the project and will feel good knowing that by Jeff Whitney '93 students are trying to get the word out about Thunderbird, making the degree even more valuable." There should be other benefits as well. The School will be more likely to attract top-notch candidates, strengthening the student body and making the School more competitive. Washington will recognize the work of Thunderbird and keep the School in mind for potential grants and other funding. As Washington, D.C. was getting ready for the presidential inauguration in January, Thunderbird was teaching its first Wmterim course in Washington, D.C. The course attracted 28 students who learned more about "Opportunities and Risks in the New International Business Order." Dr. Lew Howell, chair of the Department of International Studies, invited 27 guest lecturers to participate. Students also had an opportunity to visit many relevant regulatory agencies and corporate headquarters. As part of Winterim activities, more than 300 guests attended the Wmterim in Washington reception hosted by the Arizona Congressional delegation, giving many Washington people an opportunity to learn more about the School. Dignitaries included ambassadors from Belgium, Venezuela, Thailand and Romania. Following the reception, the Washington, D.C. chapter of the Thunderbird Alumni Association hosted a dinner at the Capitol Hill Club. Dr. Herberger took the opportunity to update alumni on the School's economic situation and its marketing program. • Tbird students plan tl7eir stmtegy to "wake up Washington." (l) Robert Randolph, Arkansas; Rennie Sloan, Georgia; Jeff Whitney, New Jersey; Bret Baldwin, Texas; Rick Kinkade, Arizona; and Lisa Haskell, West Virginia. Finding a Match World Business Advisory Council members share their career paths and tell students what they are looking for when hiring Landing the first post-Thunderbird job is a challenge that creates many hours of wondering and soul-searching for students. Finding the second postThunderbird job may be equally (or more) taxing for alumni. In either case, figuring out if what you have matches what the company wants is the key. "We're looking for gray matter," says Mike Boyatt '60, vice president, ESSO Inter-America, Inc. "If you show the ability and have done well and have the ability to learn-and have the gray matter- we will teach you what you need to know." While Boyatt's approach at Exxon may not be the universal opinion about the type of employee corporate recruiters are looking for, it certainly comes close. Boyatt, who has spent 33 years with Exxon, shared his views on careers along with other members of the World Business Advisory Council (WBAC) who participated in the Executive Exchange this spring on campus. The event, co-sponsored by the Student Committee of the Career Services Center and the WBAC, gave more than 100 students and nearly 40 executives the opportunity to talk about real-world issues facing T'birds and the companies that hire them. "If you market yourself strongly and understand the company-its culture and its products-you're pursuing, there is a job out there for you," says Frederick Avery, president of Kraft Food Ingredients Corporation, Memphis, Tennessee. "Even if downsizing is going on [in a company], there are probably open positions that need filling. " "Really, really know the company you're going after-do not make phone calls before you have done all your research," says Carolyn Huey '82, principal with Korn/Ferry International in Chicago, the world's largest executive search firm. "There are a lot of opportu-nities out there for senior-level international managers," she says. "And KorniFerry is starting to recognize Thunderbird and placing its alumni." Huey says there is a need for people who are familiar with Eastern Europe, Russia, Mexico and Asia to fill positions in rapidly changing markets. For the international market, the Thunderbird M.I.M. is very strong, and getting better, she says. While a Wharton or Harvard degree is recognized as an asset for a CEO or CFO position, the M.I.M. is valuable for anyone seeking an international post. She also said that Thunderbird is gaining recognition, partly because of the School's recent marketing efforts. Marketing the School to corporations and prospective students-much like finding ajob-takes vision and planning. Clayton McManaway '59 (l) visits with ASLC President Hani Elnagger and a T'bird student during the WBAC Executive Exchange reception. Carolyn Huey '82 (above) told students about o'PPortunities for senior international managers. "It's important to be really focused in terms of the industry and company you want to work for, " says Harwood Shepard, executive vice president with Syntellect, Inc. in Phoenix. Then, "Get your message to the decision by Jennifer Erickson maker. If it's your first job out of school, you have to pay your dues, but make it known when you go in that you want to go international. Learn the product [company] in the U.S., then move into the international division. We look for people in the international group that have management, marketing and technical skills," Shepard says. Stephen Bova, senior vice president of the international division of Systematics, Inc., in Little Rock, Arkansas, recruits at Thunderbird. He says he looks more at the individual than at experience or courses taken. "We're looking for longterm potential, a work ethic and drive," he says. The WBAC members emphasized the importance of not putting yourself in a box regarding your functional skills in language or business. Donald McLane '74, president of the Pacific South Division of Nordson Corporation, Boulder, Colorado, has hired 24 T'birds. "Very few are working in their language-target country-they were product experts," he says. "It was more important to me that they spoke Nordson than Chinese." "Universally, people are hired for particular geographic areas because they know the cultures and business practices of that region," says Avery. "But you need to have a functional business area as well, using your functional skills as your credibility base. It's not [as] important to know your specific destination, but continue to climb higher. If you have good ethics and you strive for excellence, you will succeed." Boyatt closed the evening with an encouraging word for T'birds: "If you believe the world is coming to a global market-and I do-you're better prepared than a Harvard grad." • THUNDERBIRD XLVll/31 1993 15 • Footnotes THUNDERBIRD IN THE NEWS In the February 1993 issue of World Trade magazine, Thunderbird was ranked one of the top 10 graduate global business schools in the United States. The magazine selected schools that are setting the standard for international business education. The School has recently received media coverage in Phoenix Magazine which featured a six-page article on InterAd. An article in the February 1993 issue of International Business focused on Thunderbird in its Trade Hotline section. The Arizona Republic featured an article on the $500,000 grant Thunderbird received from the U.S. Department of Commerce. As part of Thunderbird's continuing advertising campaign, half-page advertisements appeared in the April 1 and May 3 issue of all editions, including the international edition, of Business Week magazine. SCHOOL WELCOMES NEW TRUSTEE Geoffrey C. Bible, executive vice president, worldwide tobacco, of Philip Morris Companies, Inc., was elected to the Thunderbird Board of Trustees at its March meeting. Bible was previously president and chief ~ve officer of Kraft General Foods, Inc. He joined Philip Morris Europe in 1968, where he served as manager of finance for two years before spending a sixyear period managing the Geneva office of Ralph W. King Yuill, an Australian stock brokerage and investment company. Since 1986, he has held several international positions with Philip Morris. BANK BEGINS SCHOLARSHIP First Interstate Bank has started an endowed scholarship of $50,000 for Thunderbird. The Sherman HazeltineScholastic Achievement Award will be given to a deserving student each fall semester. Hazeltine was the former CEO of First Interstate Bank of Arizona and a longtime member of Thunderbird's Board of Trustees. The scholarship will be based on need and academic achievement 16 THUNDERBIRD XLVII 131 1993 NEW FACES Dr. Curtis E. Harvey, director, International Business Center, College of Business and Economics, University of Kentucky, will become Thunderbird's Associate Vice President for Academic Affairs on September 1, 1993. He has directed the University Summer Study Program in Vienna and has served as co-director of the University of South Carolina Faculty Development Program in Central Europe. Harvey has served as a consultant for several organizations including the National Academy of Sciences and the U.S. Department of State. Dr. Dale Davison has been named the academic director of the Executive M.I.M. program. The newly created position includes responsibility for the academic aspects of the EMIM as well as joint responsibility for its marketing and operational aspects. TIm Weaver '89 has joined the School as the new assistant director of internship education. After graduation, he spent 15 months in Tokyo teaching English and, most recently, was advertising representative for a Mexican newspaper's start-up operation in Thcson and the U.S. SCHOOL BUYS NEW SOFTWARE Thunderbird has purchased a new administrative software system from the Datatel Company. The software consists of two major components: Colleague, which supports student functions and business-related areas; and Benefactor, which supports the alumni and development areas. The software's combined modules will provide a campuswide relational database for students, alumni, faculty, business, and external affairs functions. The alumni database changeover is scheduled to take place throughout the summer and may result in a delay in service to alumni for a short time. Please be patient-the improved alumni services will be well worth the tempormy inconvenience. ACADEMICS LOOK AT GLOBAL FUTURE Thunderbird hosted the fifth annual International Awareness Conference, "A Global Future: Are You Ready?" Targeted at 28 institutions of higher education and aimed at individuals interested in international issues, the conference attracted 140 participants who shared their views and insights on promoting global awareness and understanding. SRI LANKA AMBASSADOR ON CAMPUS The Ambassador of Sri Lanka to the U.S., Ananda W.P. Guruge, spoke on campus this spring. Guruge shared his experiences as a 17- year staff member for UNESCO working in Paris, New Delhi and Bangkok. He directed its Interagency Cooperative Programs with UNICEF and the World Food Programme during his last seven years at UNESCO headquarters. Guruge is the author of more than 30 books and 120 articles on Oriental literature, history, culture, and educational planning and management. EUROPEAN CAMPUS OPENS Thunderbird Europe in Archamps, France welcomed 30 students in January to its first semester of classes. IIhan Akbil '82 is the director of the French Geneva campus. The onsite secretary is Marie-Laure Castagne, who speaks French, English and German. The campus telephone number is (33) 5O-31-5(H)(). The FAX number is (33) 50- 31-56-58. Two M.I.M. candidates who are based in Archamps are on an internship for the Thunderbird marketing task force . Carleen Kerttula and Heike Heemann are developing a European admission marketing plan, a European corporate marketing plan and a European alumni strategic plan. The French Geneva campus held a press conference in February to introduce the public to the new Thunderbird Europe campus. RICKS AUTHORS BOOKS Vice President for Academic Affairs David A. Ricks is the author of the newly published Blunders in International Business. The book is a collection of hundreds of examples of blunders. Ricks is also the coauthor of the Directory of Foreign Manufacturers in the United States. The directory lists firms by name alphabetically, by state location, parent companies by name and country, and products by SIC number. The book is published by the Georgia State University Business Press. The TAA Connection We hear you ... we asked the questions and you responded Thanks to those of you who responded to the first Thunderbird Alumni Association (TAA) Customer Satisfaction Survey that was included in the winter issue (December 1992) of the Thunderbird magazine. The survey assisted the TAA in accomplishing the following goals and objectives: • Determining alumni awareness of the TAA, the Alumni Relations Department, and other services provided through the cooperative efforts of the School and the TAA • Establishing the usage and level of satisfaction among alunmi of those services provided through the cooperative efforts of the School and the TAA in order to improve the services offered to them. • Creating an empirical document from which to base comparisons from year to year so that improvements in alunmi services can be measured. Linda Magoon '84, as the TAA Communications Committee chair, led a survey team of TAA representatives and the Alumni Relations Department. In addition, a review team was created and comprised of representatives from the departments of Communication, Career Services, and World Business. Since the alumni body is an active and vocal network, the questionnaire team decided a mix of open- and closedended questions would be most beneficial. The decision was made to test the survey prior to fmal dissemination in - - - - - Very Satisfied Some- Dis- Not satisfied what satisfied reported satisfied ----- Very Satisfied Some- Dis- Not satisfied what satisfied reported satisfied the Thunderbird magazine so a pretest was conducted with 80 randomly selected alumni worldwide. The final survey was sent to graduates in all 50 states and 133 countries worldwide. The following are some of the survey results from the 400 respondents. Graph 1 highlights responses to the first question: Overall how satisfied are you with the School's alumni services including the TAA, Alumni Relations Office, Thunderbird magazine, and the Career Services Center? Of those who responded, 23.3 percent were very satisfied and 50.6 percent were satisfied with the School's alumni services. The top two comments supporting this response were that the magazine was a "good! interesting/excellent publication" (16.5 percent) and that alunmi felt that they are "kept updated" (6.8 percent). - - - - - Very Satisfied Some- Dis- Never satisfied what satisfied read satisfied (.5% did not report an answer) Awareness among the alumni of the specific services was explored in subsequent questions. For example, of those responding, 78.4 percent said they were aware of the TAA prior to the survey. Almost half-47.1 percent-contacted the Alunmi Relations Office during the past year, 49.5 percent of whom called or wrote to update their records with the office. Graph 2 shows the level of satisfaction with the assistance provided by the Alumni Relations Office. Of those who contacted the Alumni Relations Office, 43.6 percent were very satisfied and 33.5 percent were satisfied with the services provided by the office. The responses mentioned most often included office personnel were "prompt" (21.3 percent), "helpful" (18.6 percent), and "friendly" (11.2 percent). Overall, 42.1 percent were very satisfied with the Thunderbird magazine and 46.1 percent were satisfied. "Updates on the School and classmates" (51.6 percent) was the leading response followed by "interesting articles" (18.8 percent). ----- Very Satisfied Some- Dis- No satisfied what satisfied response satisfied Of those who responded, 41.1 percent have used services provided by the Career Services Center since they graduated. The Alumni Opportunities BuUetin was listed by 73.8 percent as the service most often used and 23.2 percent cited "assistance in locating employers by region" as another reason for using the Career Services Center. Of those who used the services, 22.6 percent were very satisfied and 36.6 percent were satisfied. Based on your responses, the TAAin conjunction with the offices of Alunmi Relations, Communication, and Career Services-will develop plans to improve alunmi programming and services. Watch for TAA status reports in future Thunderbird issues. • THUNDERBIRD XLVII /3 / 1993 17 The Thunderbird Collection Tbird students Bryant Bell (right) and Mahrnut Kaan Dogan (below) model the T'bird Jacket with logo in upper left corner. Poly-cotton waterproof poplin fabric, caped front and back yoke, active vented back, 2-way front pockets, constructed for active use. Royal blue/green collar; whitelblue collar. S,M,L,XL $84.98 Jeanne Spannuth wears the Gray Champion Sweatshirt with School logo in navy blue. 890,6 cotton, 8% polyester, 3% viscose rayon S,M,L,XL,XXL $41.98 THUNDERBIRD VIDEO LIBRARY Is the practice How close is of gift-giving Europe to a effective or common market appropriate for structure? What establishing is the impact consumer of the various relationships in countries actions all countries? toward the rise Hear this and or fall of this other real-life ambitious tales from Dr. scheme? Dr. David Braaten, Beverly Springer, international international studies professor studies professor in the continuing and EC expert, education video, provides details "Cross-Cultural in "Europe-After Communications" 1992." Special introductory rates: Videotapes $5. each Audiotapes $3. each Proceeds from these tapes go directly to the TAA. When placing tape orders, please make check payable to Thunderbird Alumni Association Tapes. Takako Mano (1) shows the popular Thunderbird t-shirt with 50 block flags on front and back. S,M,L,XL $13.98 Thunderbird Pen and Pencil Set with gold lettering Burgundy, black, or navy blue. $8.95 For your car-The Thunderbird alumni license plate in blue and gold. $5.95 Gold money clip with T'bird logo. $7.95 Brown leather key chain with T'bird logo. $4.25 PHOTOS BY BEN CONNELLY '94 Ashley Stamper (I) wears a miniature T'bird shirt in gray with blue roll-up sleeves and T'bird logo $9.98 with matching gray shorts. 2T to 12 $12.98 T'bird student Lisa Westphal is in the classic t-shirt. Also available in blue and gray. S,M,L,XL $11.99 Children's clothing Gray Sweatpants with Thunderbird imprint on left leg. 2T to 12 $18.98 Gray Sweatshirt with School logo. 2T to 12 $14.98 QTY. DESCRIPTION The American Graduate School of International Management Thunderbird Bookstore 15249 N. 59th Avenue Glendale, AZ 85306·6000 NAME Allow 4-6 weeks for delivery Minimum Order $10 No P.O. Boxes, please Copy form or use separate sheet for additional items SIZE COLOR Thunderbird Bulova Watches for men and women $ 56.95 Thunderbird Professors Jim Mills (I) and Ruben Meneses are wearing the traditional golf shirts with T'bird logo. Also available in burgundy and white. S,M,L,XL,XXL $39.98 UNIT PRICE TOTAL SUBTOTAL AZ Residents add 6.9% sales tax PLEASE SPECIFY TAA ORDER WHEN PHONlNG OR FAXING Shipping and handling: ADDRESS Phone Orders: (602) 978-7226 FAX Orders: (602) 978-7836 $4.50 - one item o PERSONAL CHECK Made payable to American Graduate School o $6.50 - two items MONEY ORDER 0 VISA 0 MASI'ERCARD 0 AMERICAN EXPRESS $10.00 - three or more items CITY ZIP (Slightly higher overseas) ACCOUNT NUMBER EXPIRATION DATE TOTAL TELEPHONE SIGNATURE (S,gnature must accompany order) • Network San Diego Hosts Speakers Forum Seventy people participated in the San Diego Chapter's Fourth International Speakers Forum in March. Kate Bishop, regional director, U.S. Department of Commerce; Marc LePage, Canadian consul and trade commissioner; and Ana Jinich, assistant trade representative, Mexican Consulate, discussed hot and not-so-hot exporting opportunities for the three countries. Hot export areas include computers, auto parts, sports equipment, biotechlbiomedical, telecommunications, and bUSiness, legal and health services. LePage revealed Canada's success in exporting high technology products and services to the U.S. and Latin America He says that twin plant services along the U.S./Mexico border could be promoted to Canadian companies. Jinich reviewed some of the success stories of Mexican firms. Mexican food processing industries are aggressively exporting their products to the U.s., Canada, South America and Europe. Mexico also exports TV tubes and refrigerator compressors to China The chapter also sponsored a seminar in advanced business Spanish in May. The seminar was led by Professor Dennis Corrigan of Thunderbird's Modem Languages Department and conducted in Spanish. "Cultural Nuances That Can Make or Break a Business Deal" included case studies and round table discussions of a textbook sent to the 25 participants in advance. It was designed for working professionals who understand and speak Spanish, but need to brush up on business terminology to do business in Latin America It was held at the Radisson Hotel La J olIa, the new location for First Tuesdays in San Diego. 20 THUNDERBIRD XLVII 131 1993 ARIZONA Phoenix New officers recently elected are: President, Erik Myhrberg '89; Vice President, Teresa Smith-DeHesus '90; Treasurer, John Hodges '85; Secretary, Tamara De Selms '87. Recent First Tuesday meetings have enjoyed success, with more than 60 in attendance in April to hear Arizona State Treasurer Tony West speak. Ed Fox, director of environmental quality of Arizona was the February speaker; Gary Anders, director of international programs at ASU West headlined the March meeting. Former U.S. Senator Barry Goldwater will be the featured speaker at the August First Tuesday. The meeting will be held at the Arizona Biltmore. Each month, the Phoenix chapter holds a Third Friday reunion at the Thunderbird Campus Pub. The Phoenix TAA Chapter officers are (l) Past President Charles Mannel '82, Secretary Tamara DeSelms '87, President Erik Myhrberg '89, Vice President Teresa Smith-DeHesus '90, and Treasurer John Hodges '85. Photo courtesy of Erik Myhrberg. CALIFORNIA Los Angeles The Los Angeles chapter hosted President Herberger and more than 140 corporate executives at the first Thunderbird/Corporate Open House in Los Angeles in April. The location of the last Thursday gatherings has been changed to Pentola Taverna, Third at Wilshire in Santa Monica. Orange County Officers for 1993 are: President and Newsletter Editor, Marie Talnack '90; Vice President, Jeff Jamison '91; Treasurer, Marc Gallin '86. The Orange County TAA and the Los Angeles TAA had a successful whale watching adventure in March. The group really did see whales. San Francisco The San Francisco Thunderbird Alunmi Association and Thunderbird, in cor\iunction with the World Affairs Council of Northern California and its adjunct organization the International Forum, cosponsored a lecture and discussion on trade opportunities with Mexico. The event was sold out, and was recorded for broadcast by the local National Public Radio syndicate (KQED in San Francisco). A special guest was Rodolfo Figueroa Aramoni, the Consul General of Mexico. Drs. Shoshana Tancer and Francisco Carrada-Bravo were the featured speakers, concentrating on the meaning and implications of NAFTA, and its impact on future trade. Tancer, a professor of International Studies at Thunderbird, and an immigration attorney, is currently counsel with O'Connor, Cavanaugh in Phoenix. CarradaBravo, a finance professor in the Los Angeles chapter T'birds (l-r) Mike Irwin '92, Mike Burrichter '87, Teresa Simpson '84, Michael Hatch '89, Jukka Pylkanen '84, Bill Boatwright '81, Mary Lou Quinn '83, (lcneeling) Carol Hughett '84, and Don Simpson enjoy a holiday celebration. World Business Department at Thunderbird and at the University of Houston's Madrid Business School, is the president-elect of the North American Finance and Economics Association. The event was made possible by the TAA's continuing education program, and has stimulated efforts to cosponsor such events with the World Affairs Council and other organizations. Bobbie Boyd, director of alunmi relations, was the special guest at a reception of the San Francisco TAA in January. Starting in May, South Bay Third Tuesdays will be held on the back porch of the Tied House in Mountain View. COLORADO Colorado T'birds meet every First Tuesday at 6:00 p.m. at La Coupole Cafe, 22nd and Arapahoe in Denver. FLORIDA Miami First Tuesdays are at the Place St. Michel, 162 Alcazar Avenue in Coral Gables. GEORGIA Atlanta New·officers for the Atlanta TAA chapter are: Co-Presidents, Michele Green '91 and Jean Buntin '90; Newsletter, Elizabeth Baum '91; Events, Mark Rush '92; Advisor, Nossi Taheri '77. Guest speakers at the April First Tuesday gathering were Leslie Perry-Wingate, president of the French-American Chamber of Commerce; Phil Quimby, regional marketing director of the GermanAmerican Chamber of Commerce; and Tracy Green and Pepe Cummings, international development officers of the Atlanta Chamber of Commerce. The speakers told the T'birds about the function of the chambers and how they can be used as resources for doing business internationally. Atlanta T'birds had several social gatherings this winter including a Mardi Gras party and a foreign film night. First Tuesdays are celebrated at the Boston Sea Party on Roswell Road. Twenty-three members of the class of 1983 held a mini-reunion this spring in Phoenia:. After a tour of campus, the group posed for a photo in jrontofthe School's new entrance on 59th Avenue. Photo courtesy of Kathy Fairgrieve Folkestad. Events Friday-Sunday, November 5-7, 1993 Thunderbird Homecoming 19th Annual Thunderbird Classic Balloon Race and Air Show. See the Update section of this magazine for reunion years and contacts. (continued next page) THUNDERBIRD XLVII 131 1993 21 • Network The following seminars are offered through Thunderbird Executive Training Center. For more information, please call 602-978-7822 or FAX 602-439-4851. Financial Issues in Global Competition September 12-17. 1993 October 9-14. 1994 Phoenix, Arizona Globalization: Merging Strategy With Action September 19-24.1993 October 16-21. 1994 Phoenix, Arizona Advanced Management Program/or Agribusiness Industry Managers June 12-18. 1994 Beaver Creek, Colorado (continued next page) NEBRASKA First Tuesdays are at The Jones Street Brewery, 1316 Jones Street in Omaha at 6:00 p.m. NEW.ENGLAND 1993 officers are: President, Peter Moon '89; Vice President, Nobu Kondo '83; Vice President and Treasurer, Greg Grande '91; Newsletter, Yvette Morrill '83. First Tuesdays are held each month at EI Torito's restaurant, 20 Clinton Street, in Boston. In Mexico they have a saying, Mds vale tarde que nuncabetter late than never. Victoria Goldstein '86 and Laura Bright '87 hosted a holiday get-together last year at their home in Mexico City. Photo courtesy of George D. Miller '50. 22 THUNDERBIRD XLVII 131 1993 NEW YORK Changes in trade policy under the Clinton administration was the topic of a briefing sponsored by the New York Chapter and the Global Business Association in April. Hal Daub, former U.S. congressman and principal and national director of federal government affairs for Deloitte & Touche, Washington, D.C., was the presenter. Upcoming events for the New York chapter are announced on the hotline: (212) 713-5744. OREGON The Portland Chapter of the TAA held its annual meeting in January with a review of 1992 activities and a plan for 1993. Notable in 1992 was the compilation of a "Newcomers Guide to Portland" notebook, complete with area resources, international associations and job-hunter's tips. Plans for '93 include Zoo Jazz Concerts and Urban Greenzone hikes. Portland First Tuesdays are held at the Red Lion Hotel bar, 4th and Lincoln, at 5:30 p.m. Fifteen T'birds attended thefirst alumni reception in Houston at the Wyndham Warwick Hotel this spring. Photo courtesy of Mark Kerrissey '76. TEXAS Dallas Starting in March, First Tuesdays are being held in a different location each month. June 1 is at Sneaky Pete's on Grapevine, July 6 at TGI Fridays at 1-35 and Walnut Hill, August 2 is at Patrizios at Highland Park Village and September 7 is at Dave & Busters in North Dallas at Central and Walnut Hill. Information about chapter events and locations is available via voice mail at (214) 913-0515. San Antonio First Tuesdays are held at the Boardwalk Bistro, 4011 Broadway. Eighteen T'birds celebrated an American holiday in Paris recently, hosted by Luc Hostein '88. WASHINGTON, D.C. New officers are: President, Brian Nelsson '85; Vice President, Marie Kissel '85; Secretary, Kathy Boyce '83; Treasurer, Robin Slomski '88; Newsletter Editor, Jenny Sutton '91. First Tuesdays are held at Lulu's New Orleans Cafe, 1217 22nd Street, NW at 5:00 p.m. WISCONSIN First Tuesdays in Milwaukee are celebrated at John Hawks Pub, beginning at 5:00 p.m. GERMANY Frankfurt T'birds have moved First Tuesdays to a new location. The new address is Volkswirt Weinschaenke, Kleinehochstrasse 9-11,6000 Frankfurt 1. It is located near the Alte Oper, across from the Arizona Art Gallerie, near the Haagen Daes Ice Cream Parlor on the Fressgasse, 75 meters from the Movenpick. First Tuesday contacts in Frankfurt are George Redlbacher, 96196-62103; John Cook, 0610147618; and Alex Brunen, 069-256140. T'birds in New Mexico gathered for First Tuesday at the Cantina in the Albuquerque Hilton Hotel. They represented classes ranging from 1948 to 1991. FUture First Tuesdays will continue at the Cantina. Contact Kelvin Aist '90 at (505) 266-5370 for more information. Photo courtesy of Kelvin Aist. Advanced Management Program/or Oil & Gas Company Managers July 10-22,1994 Beaver Creek, Colorado Finance, Accounting and Control/or Oil & Gas Company Managers February 27-March 5, 1994 September 25-0ctober 1, 1994 Phoenix, Arizona The Events section is f eatured in each issue of Thunderbird magazine as a service to our readers. Deadlinefor items to be included in the next issue is September 15, 1993. Please send material on upcoming seminars, educational opportunities or other events open to Thunderbird alumni to: Thunderbird magazine, 15249 N. 59th Avenue, Glendale, AZ 85306 or FAX (602) 978-8238. THUNDERBIRD XLVII 131 1993 23 • Updates Samuel A. Neblett '53 W Cunningham '58 Curtiss Klus '61 Carlos E. Cortes '62 1947-1952 Irwin Marks '47, an active volunteer worker in his Massachusetts community, celebrated 42 years of marriage with his wife, Cynthia, on a second honeymoon to Ocho Rios, Jamaica, in November, 1992. They live in Acushnet, MA Richard W. Otterson '47 has retired from his position as vice president of the Brick Institute of America He lives in Lake Lure, NC. R.M. Eastmond '48 is self~mployed as a physical therapist in Draper, Utah. He lives with his wife, Bonnie, in Sandy, UT. Nathan D. Pierce '48 is self~mployed as a business advisor. He lives and works in Anchorage, AK. Bill T. Spencer '48 is retired from David H. Gibson Co. He lives in Wunberley, TX. Barbara S. BJashek '50 retired from her position as director of resource development for the American Jewish Committee. She lives in Scottsdale, AZ. Richard R. Bnpp '50 and his wife, Lois, have retired to Palm Desert, CA They travel during the sununer months. L. Steve Cornell '52 is a counselor at Sunland Memorial Park. He lives in Sun City West, AZ. John Hays '52, executive assistant to Arizona Governor Fife Symington, has been appointed acting director of the state Department of Weights and Measures . . REUNION 1953 November 5-7. 1993 Richard S. Bowen is retired from Dan Williams Construction Co. He lives in Marietta, GA Jack R. Brown is the western regional sales manager for Jojak, Inc., a fashion jewelry manufacturer. He lives in Bellaire, TeXas with his wife, Doris. John H. Eikenberry retired in 1989 from his position as superintendent of the Wilcox Unified School District He lives in Tucson, AZ. Samnel A. Neblett is retired from ffiM. He was in the first tour group through the Kremlin following Gorbachev's arrest He lives in Miami, FL. 1954-1962 Thomas P. Gillett '54 is an international trade specialist for the U.S. Department of Commerce. He lives in Gaithersburg, MD. George E. Hale '54 retired from self~mployment as a Realtor. He lives in Pasadena, CA Don Coatsworth '56 has retired as office manager for Prudential Insurance. He and his wife, Marian Coatsworth '56, live in Marietta, GA H.P. Dan Daniels '56 is the president of Pharma Research and a volunteer executive for the International Executive SeIVice Corps, a nonprofit organization of American executives providing managerial and technical assistance to private enterprises in developing countries. He and his wife, Ann, recently returned from volunteer seIVice for IESC in Guatemala City, Guatemala The Daniels live in Carmel, Indiana James K. Meneely '56 is self~mployed as president of JKM Associates, an import/export and printing concern. He has retired from Armco, Inc. He lives in The Woodlands, TX. Frank E. Pirckani, Jr. '56 retired in November as the general accounting manager for the Southern California Auto Club. He lives in Santa Monica, CA Stanley E. Ely '57 retired from New Rochelle High School where he taught He lives in New York, NY. Robert T. Mott '57 retired from Dames & Moore where he was a partner. He lives in Tiburon, CA Daniel L. Noyes '57 has retired from Lever Brothers Co. He lives in Skillman, NJ. Arnold K. Andersen '58 retired from his position as an administrative analyst for the county of San Diego. He lives in San Diego, CA William H. Cunningham '58 retired in November from his position as a vice president of Kraft General Foods and director of the Land pavilion at Walt Disney World's EPCOT Center. He 24 THUNDERBIRD XLVII 131 1993 lives in Orlando, FL. Philip J. Davis '58 is self~mployed as a consultant. He lives in Los Altos Hills, CA John S. Shannon '58 retired from Sequoia Union High School District where he was a teacher. He lives in Newark, CA J.I. Bennett '59 is self~mployed as president and owner of Pacific Trading SeIVices, an import/export firm. He lives with his wife, Beverly, in Sacramento, CA Jay O. Foley '59 is a teacher in Estancia Public Schools. He lives in Estancia, NM. Charles Kammerer '59 is self~ployed as a manufacturer's representative for Enesco Imports. He lives and works in Columbia, SC. Peter M. Merritt '59 is an administrative assistant in the U.S. Air Force. He lives in Pass Christian, MS. D. Robert Schmeltz '59 is a founding partner in a Fort Lauderdale yacht brokerage and liquidation company. He lives in Fort Lauderdale, Florida Gerald Cashman '60 is the senior vice president, corporate and international banking, for State National Bank, EI Paso. He lives with his wife, Adriana, and works in El Paso, TIC Robert H. Fetner, Jr. '61 is senior vice president of Citizens & Southern National Bank. He lives in Lilburn, GA Reginald Hairston '61 is a counselor at Pine Belt Mental Healthcare Resources in Laurel, Mississippi. He lives in Hattiesburg with his wife, Rosalina Curtiss KIns '61 is general manager of the Latin American sales division of Sasco, a division of the Whirlpool Corporation in Miami, FL. Manny Ballestero '62 is the senior vice president and national sales manager for Caballero Spanish Media He lives in Morristown with his wife, Dottie. Thomas Conley '62 is selfemployed as a real estate broker for Butler Homes. He lives with his wife, Diane, in Walnut Creek, CA Carlos E. Cortes '62 is a faculty member in the department of history at the University of California, Riverside, where he received the 1992 Faculty Public SeIVice Award. He was also named 1992 California Public Humanities Lecturer by The California Council for the Humanities. Joseph G. Kaminsky '62 is the general sales manager for Louis Dreyfus Textiles. He lives in Memphis, TN. Richard B. Loth '62 recently published How To Profit From Reading Annual Reports, Dearborn Financial Publishing. He is an associate faculty member of the Colorado Mountain College. He lives in Edwards, CO. REUNION 1963 November 5-7,1993 John D. Ballas, Jr. retired in 1992 from Value Mobile Home Sales, where he was president He lives in Anaheim, CA Karl D. Larsen is a technician for Shockley Honda in Frederick, Maryland. He and his wife, Jane, live in Derwood, MD. Bebe May and husband, Jack, are owners of the Friendly Pines Camp in Prescott, Arizona Their first granddaughter, Megan Elizabeth, was born in August, 1992. Clark Russell is owner and president of Ormsby Inc., a hotel and casino firm in Nevada He lives with his wife, Jean, and works in Carson City, NV. Edward C. Saenz is vice president, international, for Surgilase Inc. He was recently elected to the board of directors of the Resource Foundation of Larchmont, New York. He lives in Westport, CT. 1964-1967 Larry Hershfield '64 is a director of the Daily Bread Food Bank, Palm Beach County chapter. He lives in Jensen Beach, FL. Leonard C. Thomsen '64 is a vice president of sales, Europe and Pacific Rim, for HarleyDavidson, Inc. He lives in Elm Grove, WI. Robert L. Davis '65 is a co-owner of Engineered Product Co. He lives in North Yarmouth, ME. Alexander Kretsedemas '65 is self~mployed at C.H.S. Inc., a chemical ser-vices firm. He lives in Plantation, FL. Olav A. Leite '65 is the owner of Sintech, international sellers of aircraft parts. He lives in Simsbury, CT. Laurence Lipsher '65 is the director of international operations for Sequel Group/Lipsher Group Limited in Hong Kong. His firm provides accounting and consultancy assistance to small, mostly American clients in Guangdong province and Hong Kong. Lipsher was featured in an April issue of The Asian Wall Street. Thomas M. Preston '65 is a licensing director for DuPont Merck Pharmaceutical. He lives in West Chester, PA Larry L. Gornall '66 is the vice president of finance for TRW Inc. He lives in Rochester, MI. Alan S. McDonald '66 is president of Turner International Japan, Inc., a broadcasting and entertainment firm. He works in Tokyo. Jay P. Turner, Jr. '66 is self~mployed in investment management. He lives with his wife, Tonilee, and works in Durango, CO. William Strong '67 is international vice president for Ketema, Inc., a holding company with aerospace and other manufacturing interests. He lives and works in Charlotte, NC. REUNION 1968 November 5-7.1993 William J. Davis II is an international trade specialist for the U.S. Department of Commerce. He recently moved from Tennessee to the Boston area He and his wife, Debra, live in Somerville, MA John H. Fanning is a sales manager for Daehnfeldt, Inc., exporters of vegetable seeds. He and his wife, Jill, live in Albany, OR. Lee Miles is self~mployed in publishing, insulation manufacture, tourism and retail in Cartagena, Colombia, where he lives with his wife, Pachi. Fred Saah is selfemployed as owner of Saah Enterprises. He lives and works in Yorba Linda, CA David Weber is a vice president and chief investment officer for Firstbank - Milwaukee. He lives in Whitefish Bay, WI. R. Tyler Wilson is self~mployed as an insurance broker in Sacramento, CA. He lives in El Dorado Hills, CA 1969-1972 Gilbert Dalpino '69 is retired from Southern Pacific Transportation, and is now involved in property management. He lives in San Francisco, CA Tom Krill '69 is area manager of the Asia-Pacific region for Clark Material Handling Co., a manufacturer of material handling equipment He lives with his wife, Akemi, in Lexington, KY. M. Lo Locher '69 has retired from MBBIDasa/Eurocopter, an aeronautical firm. He lives in Munich, Germany. Robert Londono '69 is the executive vice president of the International Finance Bank, Miami. He lives with his wife, Rosemary, in Miami, FL. Richard F. Nehring '69 is an economist for the U.S. Department of Agriculture. He lives with his family in Laurel, MD. Dean E. Pratt '69 is a disaster worker for the American Red Cross. He lives with his wife, Ronda, in Cheyenne, WY. Arthur Wellborn '69 is a research analyst in accounting for Florsheim Shoe. He lives and works in Chicago, JL. Norman Wells '69 is a vice president for the Bank of New York. He lives in Edison, NJ. Dennis H. Burns '70 is self· employed as the president of Preferred Funding, a mortgage brokerage in Tucson, Arizona He and his wife, Mary Jane, live in Tucson, AZ. Paul G. English '70 is a professor at Tidewater Community College. He recently returned from a teaching assignment in Russia He lives in Chesapeake, VA John W. Ervin '70 is a business manager for PPG Industries, manufacturers of industrial coatings. He lives in Dussel, Germany. Charles L. Johnston ill '70 is a vice president at Dean Witter Reynolds, Inc., and also is the owner of Helena View Johnston Vineyards Winery. He lives in Napa, CA. Udo I. Sietins '70 is a director for Baltais Darzs, manufacturers of private bath houses. He lives and works in Riga, Latvia J. Paul Simons '70 is in sales with the Simons & Rose InsUl'ance Agency, Inc. He lives with his wife, Vicki, in Miami, FL. Gary V. Staggs '70 was recently promoted to vice president of the processing equipment division of Combustion Engineering Inc. He lives in Williamsport, PA. Martin S. Vogt '70 is the director of international personnel for Alcon Laboratories Inc., a pharmaceuticals division of Nestle. He lives in Mansfield, TX. Robert L. Brown '71 is a vice president and manager for the Chino Valley Bank. He lives in Riverside, CA. Robert G. Fehlman '71 is country manager, Germany, for Bank of America He and his wife, DeAnn, live in Eschborn, Germany. J. Peter Mandia '71 is a commission secretary for the Port of Los Angeles. He lives in Rancho Palos Verdes, CA. Vincent J. Masucci '71 has been promoted to senior executive, West Coast operations, for AIG, Inc. He replaces James L. Williams '72, who has been named senior officer, China, for the multinational insurance company. George Neutzler '71 has been promoted to senior vice president and chief financial officer of American Signature, printers of catalogs and magazines. He works in New York, NY. Ross S. Nishihara '71 is self-employed at Ridgeview Farms Inc. of Adrian, OR. He recently traveled to Taiwan and Japan conducting promotion seminars on behalf of the IdaholEastern Oregon Onion Committee. He lives in Adrian, OR. John L. Ray '71 is selfemployed as president of Signature Financial Corp., an export brokerage firm. He and his wife, Sandra, live in Las Vegas, NV. David Wangsness '71 is a fmance manager for the astro-space division of GE Aerospace, a manufacturer of satellites. He lives with his wife, Sara, in Lawrenceville, NJ. Van S. Wunder III '71 is a foreign service officer for the U.S. Information Agency in Washington, D.C. He lives in Arlington, VA. Robert J. Brown '72 is a regional manager for Schering-Plough Corp. He lives in Germantown, TN. Michael Clennan '72 is self-employed as a CPA, a certified financial planner, and an auditor. He lives in Houston, TX. George Cookman '72 is a product manager, customized applications, for XI/Proteus Software Systems, Inc. He lives with his wife, Sally, in West Newbury, MA. Susan Corcoran Hayes '72 has recently joined Seafirst Bank as vice president and relationship officer, northwest national division. She lives with her husband, Jonathan, and works in Seattle, WA. Richard F. Crail '72 is an executive vice president for Lockheed Aircraft Service Co. He lives in Santa Ana, CA. Patrick S. Day '72 is an executive vice president for the Bank of San Francisco. He lives in Fair Oaks, CA. Dan Kimberly '72 is a vice president for West LB, a trade banking firm in Chicago. He lives in Hinsdale, IL. Gary J. Matus '72 is a senior vice president and global manager for the Bank of America in Los Angeles. He lives in Los Angeles, CA. Julian C. Nichols, Jr. '72 is director of marketing for Kurt Hoffman & Associates. He lives in Winsted, CT. Jeffrey T. Ruby '72 is a representative for Gri.tTm Financial Services. He lives in Irvine, CA. James L. Wtlliams '72 was recently named senior officer, China, for AlG, Inc., the first foreign-owned insurance company licensed to operate in China His previous position as senior executive, West Coast operations, will be filled by Vincent J. Masucci '71. REUNION 1973 November 5-7, 1993 Abdulrahman Al-Kadi is the managing director of Al-Kadi Furniture and Carpet Co. in Damrnam, Saudi Arabia Francis Dierickx is a partner in Mitchell, Marsh & Dillard. He lives and works in Portland, OR. Richard Driver is a vice president of international operations for Cargill Investor Services, Inc., Chicago-based futures and options brokers. He lives in Lake Bluff, IL. James P. Geiger a department supervisor for Walt Disney Co. He lives in Orlando, FL. Jim Janovsky is a vice president at ABN AMRO Bank. He lives in Allison Park, PA. Richard L. Larsen is self-employed as the owner of Aquatic Marketing, a swimming pool products company. He lives in Bountiful, UT. James S. Love is president of Resource Management Advisory, Inc., an investments fLrm. He lives and works in Carmel, CA. Melissa Murphy has been promoted to director of account management for J. Walter Thompson in New York. 1974 Lynn D. Bortolussi is the area sales manager, Latin America, for Kerite Corp. He lives in Littleton, CO. Jose C. Carreiro is the managing director, international department, for Key File Corp. He lives in Marshfield, MA. Jack Cranford, Jr. is a vice president, east coast markets, for Associated Metals & Minerals. He lives in Stamford, CT. Wacyf Ghali is managing director for Kimberly-Clark Arabia Co., a consumer products manufacturer. He lives and works in Al-Khobar, Saudi Arabia Barry L. Heimbigner is a vice president and manager, commercial banking, for Bank of America in Idaho. He lives with his wife, Twila, and works in Boise, ID. Walton A. Henderson is selfemployed as the managing director of the Business Resource Group, a consulting firm. He lives and works in Wheaton, IL. Kazuyuki Ishljima is president of Hoyu USA, Inc., a real estate and real estate finance company in Walnut, CA. He lives in Diamond Bar, CA. Stuart M. Lane is a vice president for the Union Bank of Switzerland. He lives and works in Hong Kong. Bruce C. Marks is president of PTA Ltd. He lives with his wife, Kristie, and daughter, Taylor, in Brandon, MS. Gregg A. McCall is a manager of international markets for the micrometer division of Ketema Inc., manufacturers of tlownleters. He lives and works in Hemet, CA. Dick Meisterling is executive director of development for Wittenberg University. He lives with his wife, Mary, and works in Springfield, OR. Andrew M. Merkel is self-employed witll his recently founded Rainbow Inc., inlporters of electric toys from Taiwan. He lives in Rowland Heights, CA. H. Rod Owen is an information systems director for the U.S. Navy. He lives and works in Puerto Rico. Bruce G. Petersen is a manager, Asia Pacific, for General Electric Co. He lives in Port Orange, FL. Daniel R. Sutton is a general manager for Cargill Salt Division, Southern region. He lives in Lafayette, LA. George Wehmann is selfemployed as president of Direct Marketing Resource Group. He lives in Raleigh, NC. 1975 Robert P. Barnes is vice president and chief fmancial officer for Parts Depot Company, L.P., a distributor of automotive parts in Roanoke, Virginia He lives in Cloverdale, Virginia, with his wife, Marilyn. Brian W. Black is the vice president of international sales for Snorkel-Economy, manufacturers of aerial work platforms and fire-fighting equipment He lives in Platte City, MO. Barnett E. Bursley is a vice president for Prudential Securities. He and his family recently relocated to Pittsburgh, PA. Michael T. Gaule is an assistant manager of North American sales and Asian accounts for Siemens Automotive, LP., a manufacturer of automotive electronics. He lives in Clarkston, Michigan, with his wife, Mitsuko. Rod Granger is the chief financial officer for Walsh Enterprises, a transportation and wood processing fLrm. He lives in Portland, OR. Rashida Mamujee is selfemployed as vice president ofF.T.W. Inc., a construction firm. She lives with her husband, Frank Weber, and works in Miami Lakes, FL. Lynn E. McNeal has been named European general manager of geographic information systems for EDS, Electronic Data Systems. He lives with his wife, Florence, in Paris. Janice Morfee Wark is a vice president of Society National Bank. She lives with her husband, James, and works in Indianapolis, IN. Robert J . Murray ill operates four Little Caesars Pizza franchises in Puerto Rico. He lives in Guaynabo, Puerto Rico. John A. Neuwirth is a national account executive for Blue CrossIBlue Shield of New Jersey. He lives in Bridgewater, NJ. Carlos A. Roncal is a controller for American Asphalt Inc. He lives in Orlando, FL. W.P. Strough is an administrative manager for Brown & Root International of Houston, Texas. He and his wife, Maritza, live in Rice, TX. James B. Styer has been promoted to executive vice president for Rosenberger Cold Storagetrransport. He lives in Telford, PA. David R. Thomas is an environmental and safety director for Homco International. He lives in Camarillo, CA. William G. Whitehead has recently been appointed vice president and director of Sterling Risk Management, a new insurance services company in Worcester, MA. Sara Woodbull Ochs is a community development officer for National City Bank, Dayton. She lives with her husband, Donald, and works in Dayton, OH. Silas H. Zirkle is a director of tax consulting services for Genesis Consultants, Inc. He lives and works in Scottsdale, AZ. 1976 Patricia Campbell Montmorency is a regional director for Northern Telecom Finance Corporation in Farmington, CT. She lives in Avon, CT. William Craddock is with USAID. He lives and works in Washington, D.C. Douglas M. Holaday is a second vice president for General Reinsurance Co. He has recently been transferred to company headquarters in Stanford, CT. James V. Miller is an iI\iury prevention coordinator for the Yuma County Department of Health. He lives and works in Yuma, AZ. Rich Pedersen, Jr. is the pastor at St. Albans Episcopal Church in Houston, Texas. He lives with his family in Houston. James Perkins is the president of Mox-Med in Portage, Wisconsin. Kay Spikes Moore is self-employed as an attorney, and is a visiting assistant professor in economics at Texas Tech University. She and her husband, Thomas, live in Lubbock, TX. Douglas A. Trigg is director of marketing for Sansum Medical Clinic. He was a 1992 recipient of the American Marketing Association's President Citation Award. He lives in Montecito, CA. David E. Vassar is a field service representa· tive for Vehicle Registration Consultants. He lives and works in Sacramento, CA. Nina J. Walchirk is the controller for Dominick's Finer Foods, Inc. She lives in Glenview, IL. 1977 Beth Babich Zielinski is self-employed as a business consultant with her husband and partner, Thomas Zielinski, in Burr Ridge, fL. Barbara Byrnes is a vice president, financial relations, for Baxter Healthcare Corp. She lives in Evanston, IL. Charles Del Porto is in charge of Citibank's credit card business in Spain. He and his wife, Estelle Davidson '77 George P. Neutz/er '71 A. Al-Kadi '73 Melissa Murphy '73 WiUiam Whitehead '75 THUNDERBIRD XLVII /3/ 1993 25 • Updates the Ceiling Maribethe Babe '74 bas 81.lCCe8Sfully toppled baIriers and b1'Oken glass ceiJintJi for women. In 1991 at 1ihe age of 42, she was one of the tb8t women to be appointed depadlilent executive, the equivalent to executive vice president, of personal financial services m one of Chicago's four largest banks, Barris Trust and Savings Bank. Commenting on her posi1ion as department executive, Rahe states simply, "I have been very forttmat.e in my career. In the final analysis, success for womenjust as for men depends on the circumstances at the time. Those who have the drive and detennination to be suecessfuI, and the right timing, are the ones who will make it regardless of gender." Babe did not follow a typical career path for a banker. She received bel-B.A in Spanish with a minor in Getman from Bowling Green State University in 1970 and bad aspirations of working for the government At that time, the government was not hiring females as managers in some of the positions she was seeking but was awarding a fellowship so she decided to go back to school Her fellowship grant allowed her to pursue a four-year masterslPh.D. program. Babe completed course work toward a master of arts and hours toward a Ph.D. in Spanish literature in 1972. It was at that time she decided to tackle a career in intemationa1 business. After her gradUation tioJn 'llumderbird in 1974, she went into banking. "BaakiDg provides for lots of diversity with a multipliciqr of job 0pportunities," SIIfS Babe. She bas experieRced many oftbem. At the start ofher career, Babe was with Bards BalIk in Chicago where she dealt wHh ilRmational transactions. Stating in LatIn America, she went on to Europe. She moved to J. P. J4oJpp, holding positions in Wndon and New York. At 34, she was ch08eI\ to open the New York oftice of the Unien Bank of Norway. Ske ftltmned to J. P. Morpn in 1985, and in 1988, she and her hUllbaftd returned to Chicago and Babe to IIan.is Bank of Chieage. 26 THUNDERBIRD XLVII 13 I 1993 RaIle is eummtly a department execuIive widl more 1iban 400 sad memtleIs, leapP-'lle for aU banking tmstaadili\ e 1 tent management seniees to iBdividuaIs. Her department proYides ftnancial services to ~inclndingprivate baR'IdIig, CGII8YIlIer banking, trust sel'\Iiees aact 8I!I8et management services. She also serves on the board of directors for Haais Bank Barrington and the Hams Bailk of Arimaa. In 1993, she was appoil\ted chair of the American Bankers Association Private BaIddng Commif;tee. "'I was raised to believe that Womel\ should have the same opportunities as men, " says Babe. "I have never spent time wor", mg about awkward situatkms that may arise." Her first international assignment wastoSoutb America. While meeting with a foreign bank's board of directors, part of the itinerary involved a hmch meeting. When RaIle arrived, she found that the meeting bad to be delayed a da,y because at that time the bylaws did not allow women to eat in the boardroom. The situation was resolved and the hmch meeting took place the following day with Rahe present Rake feels these situations develop because women are finaUy reaching the point where these clrcumstances need to be addressed. "'I do not believe women's roles have changed over the years, .. she says. "'Ibere are simply more women in the w«lqtJaee. It isjust a matter of time before 1JOmeIl reach a poiRt where they aile able to compete on an equal .... for higher level positiens." It doesn't seem like it will be long before RIlle bleaDtbrough to tJle level wbeIe.., findjust how far a woman can go. She be1iwes the key to 8UCCeI!J8.1es in iladinr80lllethlllg you~. "Jfmore people fId wlaat they eJiGy'" what tbey are good at, they wOuIdpobably become more succeaifal or _least feel bettB about wtianher'cIo, I eaEr" of the baIfteIS., encoanterfeUillg tMre, • ..,.Itahe. I1g AndnIa.K8rlrit.w .,. had their third child, Victor, in November, 1992, The family moved to Madrid, Spain last year, Robert R. Durk, Jr. is a vice president, marketing, for Mission Foods. He lives in Santa Ana, CA Jim Emslie is a vice president in cOlporate banking for Bank of America in Los Angeles. He lives with his wife, Nancy Lueck Emslie 78, in Long Beach. Nancy is a group marketing manager for Pepsico Inc. Peter V. Glenn is a director specializing in institutional fixed income sales for Menill Lynch in Boston. He lives in Wayland, Massachusetts, with his wife, Nea. Bill Hoglund is an international sales manager for Nickerson Lumber and Plywood Corp. He lives with his wife, Connie, in Newhall, CA Mary Louise Hydock is an analyst for the State of Arizona. She lives in Phoenix. Susie Ingalls Lee has a baby girl, Casey. The family lives in Plano, TX. Albert Lawrence is a contracting officer for the U.S. government. He recently negotiated the first U.S. contract under the Treaty for Reducing Conventional Forces in Europe. Michael H. Manion is in international investor relations for Portfolio Asset Management, a fiber optics finn in Costa Mesa, California. He and his wife, !sapora, live in Palos Verdes, CA Arlene D. Martin is an office administrator for Whitman & Ransom, an international law finn in Los Angeles. She lives in San Juan Capistrano with her husband, Michael. Louis J. Martin is an internal consultant for the Bank of America in San Francisco. He lives in Martinez, CA David T. Palm is an international sales manager for J.M. Huber Corp. He lives in Lake Oswego, OR. Arun P. Pande is president of Lilly Belle's Gaming Parlour & Dance Hall in Black Hawk, CO. Cynthia Schiavo Pullinger is a director of corporate consulting for Baxter Healthcare, a hospital consulting seIVice in Gurnee, Illinois. She lives in Deerfield with her husband, Geoff. Julia D. Stone is a marketing programs manager for Gulfstream Aerospace Corp. She lives and works in Savannah, GA REUNION 1978 November 5-7, 1993 Gail P. Beske was recently appointed director of planning and analysis at Redline HealthCare Corporation in Golden Valley, MN. She lives in Edina, MN. Debra M. Dereiko has a new daughter, Mary Ann, born in July, 1992. The family lives in Portland, OR. Susan L. Dietrich Femmer is self-employed in Abecebary Creation, a clothing design finn. She lives in Boulder, CO. Lawrence R. Greene is an actuary for Stockton Capital Management and Investment, Inc., in Scottsdale, AZ. He lives in Phoenix. Garey A. Johnson is self-employed as president of The Johnson Group, a sales representation seIVice. He lives and works in Redwood City, CA George McReddie has been named managing director for emerging markets investment banking at Bear, Stearns & Co., Inc. He will manage investment banking activities in Argentina, Chile and Uruguay. His wife, Lisa, gave birth to their third son, Matthew, in October. They live in Rye, NY. Sam Moncure has established his own manufacturer's representative finn, Seamark Services Pte Ltd., in Singapore. Sharon L. Murphy is director of international business development for Helene Curtis Inc. She lives in Westchester, IL. Juan Alberto Segundo is with Corsin Consultores Asociados, a financial consulting finn in Colonia Polanco, Mexico. Catherine Stone is a product manager of wide-area networking for Banyon Systems, Inc. She lives in Lexington, MA. Mariya Toohey Fogarasi had a son, Michael, in February, 1993. The family lives in Sofia, Bulgaria where her husband is the commercial officer at the American Embassy. Kathryn Tucker is a vice president of developing markets for Chemical Bank in New York, NY. Steve Vanden Heuvel is selfemployed as director of the Western Institute of New Physiology. He lives and works in Castle Rock, CO. Thomas E. Waldorf is a foreign language instructor for the Bozeman School District in Montana He lives in Bozeman. Craig Weeks was transfered to Geneva, Switzerland, as trade finance manager for Finagrain, a subsidiary of Continental Grain Co. 1979 Richard Barasch is a marketing strategy specialist for Ford Motor Company in Dearborn, Michigan. He lives with his wife, Nancy, in Birmingham, Ml L.L. BembaIkar is a senior project control engineer for S&B Engineering Co. He lives with his wife, Tejuswini BembaIkar '80, and works in Houston, Texas. Tejuswini is president of Nilima Inc. Randolph W. Boyer is a senior sales executive for CFI Bankers Service Group, Inc., a banking software firm. He lives with his wife, LoiS, in Towson, MD. Debora Burks Karaffa gave birth to a son in October 1992. She lives in Santa Ana, CA. Mounir I. Ghaly is selfemployed at World Resources, an export management firm. He lives with his wife, Mary, and works in Long Beach, CA. Philip R. Hughes is a private sector officer for USAID's Population Services International. He lives in Falls Church, Virginia, with his wife, Denise Appel Hughes '79. Rosalie Johnson-Fogg is a vice president of strategy and business development for PMI Food Equipment Group, a division of Premark International Inc. She lives in Lincolnshire, IL. Liz Konold is director of the annual fund for the University of the Pacific. She recently returned from France. She lives in Stockton, CA. Andrew Kreinik is selfemployed as owner of Kreinik Manufacturing Co., Inc., a manufacturer of decorative thread. He lives with his wife, Jacqueline, and works in Owings Mills, MD. Mark K. Langenbacher is a vice president in the international banking division of First Hawaiian Bank. He works in Honolulu. David A. Likins is a director in financial institution consulting for Coopers & Lybrand, an accounting firm. He lives and works in Dallas, TX. Steve Ludders is vice president, chief financial officer, and personnel services officer of Key Resources Group, Inc., a Williamsville, New York, software firm. He and his wife, Jane, live in Getzville, NY. William R. Moore is the area manager, Caribbean-Bennuda, for DHL Regional Service Ltd. He lives in Boca Raton, FL. Michael Roy is an international programs manager for Air & Waste Management Associates, a Pittsburgh trade ¥S0ciation . .He lives with his wife, Jo, and wlrks in Pitt.llUrgh, PA. A.nne Saunders is a supervisor for Chevron USA. She lives in Benicia, CA. Denis W. Schreiber is a vice president of finance and treasury for James Capel Inc., a financial services brokerage. He lives in Madison, New Jersey, with his wife, Suzanne. Barbara Stone Doucette is a product support analyst for Wonnation Resources Inc. She lives in Westford, MA. Bob G. Stuart is a supply and logistics officer for the U.S. Navy. He lives in Long Beach, CA. Jeff L. Tringham is a sales executive for Kohler Co. He lives in Ventura, CA. John Tuttle is a sales territory manager for Ayerst, a pharmaceuticals finn. He and his wife, Gabriella, live in Mt. Pleasant, MI. Patricia E. Voss has been promoted to vice pres ident and business coordinator for the Fetzer beverage line at BrownFornlal1 Beverage Co. She works in Louisville, KY. 1980 Marie Accunzo-Buckley is self-employed in international marketing and financial planning. Her husband, Steve Buckley '80, is selfemployed as a real estate appraiser. They live in Encinitas, CA. Tom Alcedo is a director for CARE International in Ecuador. He lives in Quito, Ecuador. Robert G. Babson is selfemployed as a marketing consultant. His wife, Christine White Babson '80, gave birth on October 7, 1992, to a daughter, Margaret. They live in Medfield, MA. Kristanne Connors has been transferred to Geneva, Switzerland, and promoted to audit manager for DuPont's European and East European activities. Susan K. Danto is attending medical school at the University of New Mexico. She lives in AJbuquerque, NM. Jan-Henrik Dohlen is tile managing director for Knobs & Knockers Ltd., a specialty retailer in Bicester, England. He and his wife, Grace, live in Berkshire, England. T. Kent Fortney is an engineering and management consultant for the oil exploration industry. He lives in Flagstaff, AZ. Joseph V. Gote is an attorney with Piper & Marbury in Washington, D.C. He lives in Arlington, VA. William W. Green, Jr. is the chief credit officer for First Interstate Bank of Nevada. He lives with his wife, Susan, in Henderson, NY. G. Claire Hainstock has recently been transferred to Mexico as a resident representative for Canadian Imperial Bank of Commerce. Tor Hepburn is a document coordinator for CDS Medical Systems Inc., a manufacturer of medical devices in Branford, Connecticut. He and his wife, Tess, live in Ivoryton, CT. Janice Hopkins is an advertising director for PacifiCare, a health maintenance organization in Cypress, CA. She lives in Huntington Beach, CA. John Janelli is a marketing research manager for Schering-Plough Corp. He lives in Cranford, NJ. Jan M. Jaroszewicz is a vice president, commercial real estate, for First Union Bank. He lives in Boca Raton, FL. Robert M. Jelderks is a financial advisor in insurance for Prudential Securities. He lives and works in Wayne, NJ. Fritz Kleppinger is a sales engineer for Applikon, Inc., manufacturers of equipment for the biotechnology industry. He lives in San Francisco, CA. Lynne C. Larson is an associate director of training for Hoechst-Roussel Pharmaceuticals. She lives and works in Bridgewater, NJ. Kent Lupberger is a division manager overseeing Argentina, Chile, Uruguay, Paraguay and Bolivia for International Finance Corp. He lives in Arlington, VA. Gregory C. Mueth is vice president and director, sales promotions, for Fleischman-Hillard. He lives in St. Louis, MO. Brian Murphy is the business development manager, Western region, for Cigna Worldwide Insurance Company in Los Angeles. He lives in Simi Valley, CA. David Netz is an international marketing manager for Peak Perfonnance Technologies, Inc., manufacturers of motion measurement systems. He lives in Denver, CO. Roberta Poritsky is a tax preparer for David H. Kobe & Associates. She lives with her husband, James Anderson '80, and works in San Francisco. James is the manageing director of the Canadian Imperial Bank of Commerce. Peter W. Prirns is a vice president for Sumitomo Bank Ltd. He has a new daughter, Emily, born in September 1992. Mary E. Schmitt is a self-employed attomey specializing in real estate and corporate estate planning in Everett, W A. She lives in Mill Creek, W A. Brenda D. Sexton is the senior managing director for Julien J. Studley, Inc. She lives in Chicago, IL. Andrew V. Stadler is self-employed as the proprietor of Advanced Design Graphics. He lives in Dana Point, CA. Birger M. Svendsen, Jr. is a financial director for Kraft General Foods, Norway. He lives with his wife, Anita, and works in Oslo. Mark Unglaub is self-employed in the export of building hardware to Mexico and Central America He and his wife, Mercedes, annOWlce the birth of their first child, Vanessa Nicole. They live in Daly City, CA. W. Gijs van de Fliert is an officer for the International Finance Corporation, part of the World Bank Group. He lives in Rockville, MD. Christine Walborn Couturier is the marketing manager for Latin America and the Caribbean for McDonald's International. She lives in Ft. Lauderdale, FL, with her husband, Leo. 1981 Gerry E. Chambliss has been promoted to real estate representative for General Mills Restaurant Group. He works in Orlando, FL. Suzie Cruickshank Moncure is a real estate broker for Houlihan-Lawrence Real Estate. She lives in Larchmont, NY. John P. Dooliing is a senior associate for CB Commercial Real Estate Group of Hawaii. He lives with his wife, Jenny, and works in Honolulu. Jos W. Fransen has been promoted to area director of Central Europe for Space Labs GmbH. His wife, Gabrielle, recently gave birth to their third child, Edward. They live in Aachen, Gennany. Pam Hernandez is a project facilitator for Garden Grove United School District in California She lives in Tustin, CA. Mary Hubbell Bielenstein and her husband, Carlos Bielenstein '81, moved from Mexico City to Sharon, Ontario, a suburb of Toronto. Carlos is a director of operations for American Express Co. Sharon Johnson A.rnett is a realtor associate for Gimelstob Realty, Inc. She lives with her husband, Charles, and works in Boca Raton, FL. Bruce Kendrex is a corporate account officer for The Sumitomo Bank, Ltd. He lives and works in Seattle, W A. Stephen J . McFarlane is an attorney for the U.S. Department of Treasury. He lives in Scottsdale, AZ. Thomas H. Persons is president of Merchants, Ltd. He works in Reno, NY. James P. Reinnoldt has been promoted to regional managing director, Thailand, Indochina and West Asia for Northwest Airlines. He will oversee North
Click tabs to swap between content that is broken into logical sections.