text:
Privacy policy Sign and security Subscription process Technical issues Terms and Conditions Top ten faqs Watching live content Where can I watch Contact usPrivacy policy
Thank you for visiting WWW.FIBATV.COM powered by the Perform Group, www.performgroup.com
This Privacy Policy explains how Perform Media Services Limited ("Perform") together with other companies within the Perform Group (which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006) (the "Perform Group") and FIBA use information we collect about you and the choices you can make about the way your information is collected and used.
Unless separately defined herein, the defined terms in this Privacy Policy have the same meaning as in the Terms and Conditions which can be found at http://www.fibatv.com/help/option/5862
By your use of the Website you consent to the terms and conditions of this Privacy Policy.
Additionally, the Website contains links to websites that are not operated by Perform Group. These third parties may collect data from you and share some of that data with us. Perform Group are careful when choosing their partners, sponsors, and affiliates, but Perform Group are not responsible for any misuse of personal information by such third parties.We recommend that you view the Privacy Policy posted on each Website that you use to confirm that the companies' policies are acceptable to you.
When using the Services, we may ask you to provide all or some of the following information: your name, your address, your email address, banking details, your telephone number, and your age ("Personal Information"). We may also ask you to provide your thoughts or answer some questions about your favourite events, personalities, and other subjects of interest to sports fans.
In order to purchase any live events viewable on this Website, participate in any contest or message feature, download any content, take part in any other interactive feature of the Websites, or receive information from Perform Group, such as newsletters or email regarding upcoming the Services you must register and provide accurate information about yourself to the Websites, as the Services may not work properly without such information.
We may use the Personal Information you provide to us to do some or all of the following:
-provide you with personalised visits to our site;
-recommend goods, services or promotions which may be of interest to you (but only where you have requested us to do so);
-develop our offers and the layout of our site to ensure that our services are as useful and enjoyable as possible;
-contact you in order to conduct market research; and
-send out email alerts you may have signed up for.
Perform Group will not, however, sell or lease your Personal Information to third parties not associated with Perform Group, its partners, sponsors, and affiliates.
If you do not wish to receive marketing and promotional communications from us or our partners, sponsors, and affiliates, you can choose to opt-out when providing your Personal Information to Perform Group. You can also opt-out by updating your user profile on the Website.
Please note: If you do decide to opt-out of receiving information, Perform Group will be unable to keep you informed of any new products, services, or special offers that may interest you and will have an impact on our ability to inform you of any live events or important information as part of any subscription service you may have.
We understand that the security of your Personal Information is important to you.When handling Personal Information, security is paramount and we have in place a security policy which ensures that Personal Information is adequately protected.Your Personal Information is password protected, and any Personal Information you provide to Perform Group is protected from unauthorised disclosure by reasonable technological measures. Personal Information provided to Perform Group is not, however, transmitted via SSL encryption technology. We recommend that you do not divulge your password to anyone.
To evaluate the Websites and ensure that we are providing Content and Services of interest to you, we may collect and store statistical information regarding how you use the Websites, the name of your internet service provider, any websites that referred you to the Websites, and the time and date you view the Websites. We may also use Personal Information to develop demographic information regarding Website users. Such aggregated information will not identify you personally. We may share this aggregated, statistical information with our partners, sponsors, affiliates, and other third parties.
We may on occasion combine information we receive online with other records to enhance our ability to notify you of our products and services that we think will be of interest to you. If you do not want to receive these notifications please send an e-mail to firstname.lastname@example.com letting us know.
We use cookies in order to ensure the website functions properly and to improve your user experience. Cookies are usually a string of numbers and/or letters that a website transfers to your hard drive. The cookies enable the website to "remember" you, either for the duration of your visit (session cookies) or for repeat visits (persistent cookies). We recommend that you visit the websites www.allaboutcookies.org and www.cookiecentral.com if you would like in-depth information about cookies.
On this website, we use the following types of cookies:
Strictly necessary cookies |
These cookies are essential to enable you to navigate around the site securely and to provide you with services you have specifically requested. For instance, they help ensure that payments are processed securely. |
Functionality cookies |
These cookies enhance the functionality of the website by storing your preferences. For instance, they can remember your name and location, if you provide this information. |
Performance cookies |
These cookies improve the performance of the website. For instance, they help pages load quicker. |
Online behavioural cookies |
These cookies store information about your behaviour online, such as your browsing history. For instance, they help us tailor the advertising we show to you to your interests. |
Most web browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that. You are not obliged to accept cookies and you can adjust your browser's setting to prevent it from accepting cookies on your computer - go to www.cookiecentral.com for instructions on how to disable cookies. However, you may not be able to take full advantage of our site or use certain functions if you disable cookies.
If you register with us or if you continue to use our site, you agree to our use of cookies.
Perform Group reserve the right to access and disclose Personal Information to comply with applicable laws and lawful government requests, to operate its systems properly, or to protect itself or others. Perform Group may attempt to obtain the prior consent of the individual before disclosing the Personal Information, but it has no obligation to do so.
This Website is a general audience Website. We do not knowingly collect and/or share Personal Information from children under the age of thirteen on the Website. However, your child cannot use some of the interactive features of the Website without providing Personal Information. We therefore recommend using the Website with your child if he or she is interested in participating in an interactive feature of the Website.
If, in the future, Perform Group actively collects Personal Information from children, it will do so in compliance with the Children's Online Privacy Protection Act of 1998
Data Protection law gives you various rights including the right to access the Personal Information that is held about you.
We, as data controller, are required to provide you with copies of all the Personal Information we hold about you, on payment of a nominal administration charge of £10.If you wish to access the Personal Information held by us, you should therefore contact us at email@example.com.
You can also request at any time that the Personal Information we hold about you is updated or corrected.
If we decide to change this Privacy Policy, the changes will be posted on this page so that you are always aware of the information we collect, how we use it and under what circumstances we disclose it. We will not use or disclose Personal Information provided to us in ways unrelated to the ones described above without informing you and providing you with an opportunity to opt-out of these unrelated uses.
If you have any questions or comments about this Privacy Policy please feel free to contact us at email@example.com
Registered Office:
Perform Media Services Limited
Sussex House
Plane Tree Crescent
Feltham TW13 7HE
Tel: (0)20 3372 0600
Registered No: 03426471
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Sign and security
Please be assured that we have in place security measures to protect the confidentiality of your information.
Please refer to the Privacy Policy for more details.
Click here to review the Privacy Policy
Hide answerYou need to contact our Customer Services team if you have forgotten your email address and/or your password.
Please click on the Contact Us link on the navigation bar opposite or email firstname.lastname@example.com
Hide answerYou can update your personal details by using the My Account section.
Log in as normal, click the My Account link displayed on the screen, and choose Update Personal Details' to update.
My Account also allows you to update your email address and/or password.
Hide answerSubscription process
You need to create a personal account before gaining access to FIBATV by following our simple registration process.
Hide answerTechnical issues
It is recommended you have the following installed on your PC or Mac to access FIBATV
• Flash Player 10 - 10,0,32,18
• Internet Explorer 7.0.5730.11
• Firefox 3.0.4
• Safari 3.1.2 (525.21)
• Opera 9.6.4
• Google Chrome 18.104.22.168
• Windows: XP, Vista or Windows 7*
• Apple Macintosh: Leopard (10.5) or Snow Leopard (10.6)
* Please be advised that Windows 7 (64 bit) is not supported due to Adobe not developing a 64 bit Flash Player at this time. If you have Windows 7 64 bit then please ensure that you are using a 32 bit browser such as Firefox or Google Chrome.
Hide answerCookies are small files, stored on your computer and used to authenticate you after you have logged in initially. If you do not permit Cookies from World to be stored on your local computer, you will not be able to gain access to the site.
Internet Explorer 7
1. Start Internet Explorer.
2. Select the Tools menu and then Internet Options.
3. In the next window select the Privacy tab at the top of the screen.
4. Click on the Default button at the bottom right of this section.
5. Now drag the slider on the left of this section to the bottom - until you see the Accept All Cookies message.
6. Click the OK button at the very bottom of the window to accept your changes.
7. Stop all instances of Internet Explorer to ensure settings are applied properly.
Internet Explorer 8
1. Start Internet Explorer.
2. Select the Tools menu and then Internet Options.
3. In the next window select the Privacy tab at the top of the screen.
4. Now drag the slider on the left of this section to the bottom - until you see the Accept All Cookies message.
5. Click the OK button at the very bottom of the window to accept your changes.
6. Stop all instances of Internet Explorer to ensure settings are applied properly.
Google Chrome
1. Open Google Chrome
2. Select the 'Spanner' icon in the top right hand corner
3. Select 'Options'
4. Select 'Under The Hood' tab
5. Under 'Cookie Settings' ensure the drop down is set to 'Allow All Cookies'
6. Now stop all instances of Google Chrome to ensure the settings have applied properly
1. Open Safari
2. Select 'Edit Menu'
3. Select Preferences
4. Select 'Security' tab
5. Ensure 'Accept Cookies' is set to 'Always'
6. Select the 'X' in the top corner of the box
7. Now stop all instances of Safari to ensure the settings have applied properly
1. Open Firefox
2. Select 'Tools' from the menu bar
3. Select 'Options'
4. Select 'Privacy' tab
5. Under 'Cookies' ensure the 'Accept Cookies From Sites' checkbox is checked
6. Click 'OK'
7. Close all instances of Firefox to ensure the settings have applied properly
1. Open Opera
2. Select 'Tools' from the Menu Bar
3. Select 'Preferences'
4. Select the 'Advanced' tab
5. Select 'cookies' in the left hand menu
6. Ensure 'Accept Cookies' is selected
7. Click 'OK'
8. Close all instances of Opera to ensure the settings have applied properly
It is also possible that this problem has been caused by a firewall on your machine blocking cookies externally to Internet Explorer. If this is the case you will need to amend your firewall to allow our cookies
Terms and Conditions
These Terms and Conditions shall apply to Your use of the website WWW.FIBATV.COM located at WWW.LIVESPORT.TV
By using the FIBATV Site You agree to be bound by the Terms and Conditions set out below. If You do not wish to be bound by these Terms and Conditions, You should not use the FIBATV Site.
We may change these Terms and Conditions from time to time and so you should check these regularly. Your use of the FIBATV Site will be deemed an acceptance of the terms existing at that time.
1. Copyright
All copyright in the text, videos, images, photographs, graphics, user interface, and other content provided on the FIBATV Site ("the Website"), and the selection, coordination, and arrangement of such content, are owned or licensed by FIBATV , to the full extent provided under UK copyright laws and all international copyright laws.
You may view the Website and its contents but you are prohibited from copying, reproducing, modifying, distributing, displaying, performing or transmitting any of the contents of the site for any purposes.
The Website and the information contained in it are for individual entertainment and informational purposes only. Any reproduction, copying, or redistribution for commercial purposes of any materials or design elements of the site is strictly prohibited without prior written consent from FIBATV. Systematic retrieval of data or other content from the Website to create or compile, directly or indirectly, a collection, compilation, database or directory without prior written permission from FIBATV is prohibited.
2. Trade Marks
The Website includes registered and unregistered trademarks of FIBATV and various third parties, including but not limited to domestic and international sporting regulatory bodies and associations and commercial partners of FIBATV. You may not use these trademarks without the prior written consent of the owner of the relevant trademark.
3. Links
The links to third party websites that are contained within this Website are provided only for your convenience. FIBATV does not endorse those third party websites or any of the products or services offered on or through them. You access those third party websites and use the products and services offered on or through them at your own risk.
FIBATV welcomes other website managers and administrators using the FIBATV logo as a link from their site to the WWW.FIBATV.COM home page.
4. Your conduct
As a condition of your use of the Website, you warrant to FIBATV that you will not use the Website for any purpose that is unlawful or in a manner prohibited by these terms of use.
In particular, you agree not to:
i) use the Website for any activities, or submit to or via the Website any information or materials, which breach any laws or regulations or infringe a third party's patent, trade mark, copyright or other proprietary rights or privacy;
ii) publish, distribute, transmit or disseminate on the Website any material which is unlawful, obscene, defamatory, indecent, offensive, inappropriate or racially, ethnically or otherwise objectionable;
iii) promote any unsolicited or unauthorised advertising, promotional materials, surveys, contests, pyramid schemes, chain letters, unsolicited e-mailing or spamming via the Website;
iv) impersonate any person or entity;
v) upload, post, email or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware; or
vi) undertake any conduct that, in FIBATV 's sole discretion, restricts or inhibits any other user from using or enjoying the Website.
You will indemnify FIBATV, its employees, agents and representatives from any loss or damage including consequential loss or damage which may arise from the posting or deletion of your submitted content or from any breach by you of these terms or from your use of the Website.
5. Data Protection
The information and data ("personal data") which is provided by you in connection with this site will be held on the computers and manual records of and will only be used by FIBATV who will endeavour to keep any user information confidential and not pass this information to any third party. For further details view our privacy policy.
6. Price and Payment
Our prices only cover access to the Services. Telephone line and other communications or access costs may be charged to you separately by your ISP or relevant service provider. All our prices are inclusive of tax at the rates in force from time to time. Except in the case of manifest error, the prices payable for the Services that you order are as set out on this Website at the time at which you place your order.
You confirm that the payment account/credit/debit card which is being used is yours. All account, credit/debit card holders are subject to validation checks and authorisation by the bank/card issuer.
Perform Media Channels Ltd. reserves the right to refuse credit/debit card payments in its reasonable discretion. NetBanx will process your payment on a secure site.
7. Governing Law
These Conditions shall be exclusively governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England.
8. Liability
(III) ANY CORRUPTION TO DATA OR ANY INDIRECT OR CONSEQUENTIAL LOSS WHAT SO EVER EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR SHOULD REASONABLY KNOW OF SUCH LOSS. NOTHING IN THESE CONDITIONS SHALL EXCLUDE OR LIMIT THE LIABILITY OF PERFORM MEDIA CHANNELS Ltd. AND LIVESPORT.TV FOR DEATH OR PERSONAL INJURY DUE TO ITS NEGLIGENCE OR FOR ITS FRAUD. THIS DOES NOT AFFECT YOUR STATUTORY RIGHTS AS A CONSUMER.
9. Cancelling a Subscription
The Subscriptions to any of our products can be cancelled at anytime by writing to our customer services department email@example.com.
9a. Cancellations & Refunds
You may notify us of your intention to cancel within five working days of your next payment due date, or subscription renewal date whichever is sooner. Such notice will only take effect at the end of your then subscription period. You may notify us of your wish to cancel by contacting our Customer Services team at firstname.lastname@example.com or via your My Account page.
If you feel you are in a position to require a refund please contact our customer services team at firstname.lastname@example.com. Refunds will only be considered on a case by case basis and in exceptional circumstances.
9b. Subscription exceptions
Please note: From time to time during the course of the league/competition FIBATV will be granted the right to stream additional fixtures/events matches at short notice. These matches can carry different geo-restrictions to all other matches - these are part of the rights agreement and are out of the control of FIBATV. In this instance there may be an additional charge to gain access to these fixtures/events.
Top ten faqs
If you are experiencing any problems accessing the content provided on FIBAtv.com we would like to help you find out what is causing the problem.
The service requires to be accessed using Internet Explorer 6.0+, Windows Media Player v.9 or above and the latest Macromedia Flash plugin. The live streaming area of the website ( LIVE on navigation) is available to view on both PC and Mac operating systems and requires Flash Player 9.0.115 or later installed. Get the latest Macromedia Flash plugin.
Some of you may have experienced issues recently with Flash Player stopping working or not allowing videos to play.
This has been a global issue impacting users of a number of different AntiVirus clients including Checkpoint, where a particular component of the flash player has been mistakenly identified as a virus risk. The route cause has now been corrected by all the vendors so should not recur.
You can safely download it from here On the right in the green section is the download - run the file it downloads
For further information relating to System Requirements please visit: System Requirements and select the article specific for FIBAtv.com
2011 EuroBasket (Men)
No live or delayed streaming of any kind:
2011 FIBA Asia Championships (Men)
No live or delayed streaming of any kind:
Central/South Americas
2011 FIBA Africa Women's Championships
2011 FIBA Americas Women's Championships
No live or delayed streaming of any kind:
Central/South Americas
For further technical assistance please click on the relevant link below
For errors directly linked to Windows Media Player (WMP) or any of its components:
Windows Media Player
For errors linked to Digital Rights Management (DRM) or licences: Digital Rights Management
For errors related to Audio/Picture Quality, Can't View Video please visit: Streaming and Downloading
For errors relating to site access: Site Access
For errors relating to live coverage or videos: Live Events
For errors relating to Java, Cookies, Flash and Quality: Other Assistance
For any other assistance: Home Page
If none of the articles contained in the above links enable you to access the FIBAtv.com site or any of its components then please email email@example.com
Watching live content
To clear the cache, please follow the instructions below depending on your web browser (If you are not sure what browser you are using, select 'Help' or 'About' from your menu bar):
IE7 (Internet Explorer 7)
• Open Internet Explorer (one window only) and click on Tools then Internet Options. In the middle of the General Tab in the area relating to Temporary internet files and cookies click on Delete Files then OK. Then "delete cookies" and "delete files". Then click OK. Now press "Ctrl" and F5 together. Close and restart your browser.
• Now click on Tools>Internet Options> On the Security tab set the level to Medium. Then on the Privacy tab set the Privacy level to Medium-High.
• Now click on Tools>Pop Up blocker and ensure that the pop up blocker is turned off.
• Delete any shortcuts to the website in "favourites" and "bookmarks"
• The above should clear any corruption and force your computer to download new cookies from the site.
IE8 (Internet Explorer 8)
• Open Internet Explorer (one window only) and click on Tools then Internet Options. In the middle of the General Tab in the area relating to Temporary internet files and cookies click on Delete Files then OK. Then "delete cookies" and "delete files". Then click OK. Now press "Ctrl" and F5 together. Close and restart your browser.
• Now click on Tools>Internet Options> Under the Browsing History heading please select 'Delete'
• Please ensure that the Cookies, Temporary Internet Folders and History boxes are checked.
• Now click on Tools>Pop Up blocker and ensure that the pop up blocker is turned off.
• Delete any shortcuts to the website in "favourites" and "bookmarks"
• The above should clear any corruption and force your computer to download new cookies from the site.
• Press Ctrl, Alt and E at the same time and this will ask you whether you wish to empty the cache - select 'Empty'
• Delete any shortcuts to the website in "favourites" and "bookmarks"
• Select the 'Tools' menu and Advanced
• Select Cookies
• You will then need to delete the cookies one at a time.
• Delete any shortcuts to the website in "favourites" and "bookmarks"
• Click on the spanner - top right corner
• Select Clear Browsing Data from the drop down box
• Ensure that Empty the Cache and Delete Cookies are checked
• Select Everything from the drop down box
• Click the 'Clear Browsing Data button
• Delete any shortcuts to the website in "favourites" and "bookmarks"
• Click the following link: Click here
• Delete any shortcuts to the website in "favourites" and "bookmarks"
The FIBATV player incorporates adaptive streaming when available, so will always provide you with the best quality video available on your internet connection.
Where adaptive streaming is not available, the player will shown you three options for video quality - LOW, MEDIUM and HIGH.
Click here if you are unsure of what your bandwidth speed is.
Hide answerStreaming allows you to play a program straight from FIBATV, without you having to download the program to your hard drive first.
Simply choose a program and Click to Play. Don't forget that you have to be online for the entire length of the program to play it.
To use streaming on your computer you need to install Flash, a program which Adobe provides a version of for Windows, Macintosh and Linux.
Click here to get the latest version for your computer.
This link will take you to a website outside FIBATV. We are not responsible for content or software downloaded from external sites.
This streaming technology is similar to that used by other popular video sites, such as YouTube and Google Video.
Hide answerOnly the latest version of Flash, which Adobe provides for Windows, Macintosh and Linux, supports this.
Click here to get the latest version for your computer.
This link will take you to a website outside LIVEPDC.TV and we are not responsible for content or software downloaded from external sites.
If you still experience problems and only audio is heard in full screen, check your computer's video acceleration settings.
Right-click (Windows) or Control-click (Mac) in the Click to Play window and select Settings, the first tab shown is for Display.
Remove the tick from the box next to Enable hardware acceleration.
Hide answerThere are several steps that you may need to go through if you are having problems playing the content, so make sure you check all the following.
Windows XP & Vista Users:
Internet Explorer
1. Go to Tools then Internet Options
2. Click on the Security tab
3. Click on Custom Level
4. Scroll down until you see a section labelled Scripting
Under Active Scripting, select Enable and click OK
Mozilla Firefox
1. Go to Tools then Options
2. Click on the Content tab
4. Click OK
Apple Macintosh Users:
1. Go to Safari
2. Click on Preferences
3. Click on the Security tab
5. Close Preferences
Mozilla Firefox
1. Go to Firefox
2. Click on Preferences
3. Click on the Content tab
5. Close Preferences
Enable cookies
Internet Explorer
• Choose Tools, then Internet Options
• Click on the Privacy tab
• Click on the Advanced button
• Tick the override automatic cookie handling box
• Select Accept (or Prompt)
• Click the OK button
Mozilla Firefox
• Choose Tools from main menu, then Options
• Click on the Privacy tab
• Tick the Accept cookies from Site box
• Click the OK button
• Select Safari from main menu, then Preferences
• Click on the Security tab
• Select Always to Accept Cookies.
• Click the close button.
Find more about cookies from http://www.aboutcookies.org/
This link will take you to a website outside LIVEPDC.TV and we are not responsible for content or software downloaded from external sites.
Security program settings
If you see a grey screen with no download button or error message displayed, it may be that your security program is blocking access as is not listed as a trusted site. Check your security program's settings to see how to do this.
Hide answer


text:
Big Z aims to help Marlins rebound, save bullpen
On Monday in the series opener against the Cardinals, Ricky Nolasco lived up to those high hopes with 6 2/3 sharp innings before the Marlins' bullpen blew the lead he left the team with upon exiting. On Tuesday, Carlos Zambrano will look to give Miami a strong outing as the Marlins host St. Louis one day after using six relievers in a 10-inning game won by the Cardinals, 8-7.
"I expect every guy we send to the mound to give us a good six or seven innings, because I think in that department we are pretty strong," Guillen said.
"This should be a competition from those five guys to see who can pitch better. It's not about, 'It's my turn, so let's see what I've got.' How about be better than the other guy? Keep it clean and friendly, but want to be better tomorrow."
For Zambrano to one-up Nolasco, he'll need to revert back to how he was pitching earlier this season. The righty lasted six or seven innings in 10 of his first 11 starts of the season, but his last three outings have been a struggle.
The veteran went only 4 1/3 innings in a pair of starts against the Rays, and he struggled with his command in his most recent start on Thursday against the Red Sox. Zambrano lasted five innings and gave up three runs while walking four in a no-decision.
While Zambrano's June has been far from perfect, his opposition on Tuesday, Kyle Lohse, has been dealing lately.
Lohse has posted a 1.63 ERA in four June outings, and if his 4-1 record and 2.83 ERA in nine road starts this season mean anything, then he should be able to continue that success.
In his last start, Lohse gave up only one run in seven innings against the Tigers. He took a no-hitter into the seventh inning against the Marlins on Opening Night, eventually picking up the win in a 7 2/3-inning, one-run effort.
Cardinals: Carpenter's BP throwing session shelved
Chris Carpenter was supposed to throw a live batting-practice session Monday afternoon, but that plan was put on hold after the starter's shoulder felt weak.
The righty threw a BP session on Friday in Kansas City, and manager Mike Matheny said Carpenter didn't feel strong afterward, so the team is waiting until it is back home to re-evaluate.
"There is no big rush," Matheny said. "We've been doing that from Day 1 -- seeing how it feels each time before jumping right into another live session. Take a little more time and get back home."
Marlins: Bonifacio update forthcoming
An update about when Emilio Bonifacio can play again is expected in the near future, as the speedy center fielder is scheduled to meet with the team doctor Tuesday.
Bonifacio, who has been on the disabled list since May 20, has done a lot of running and throwing, but no catching yet. The 27-year-old is recovering from a left thumb sprain.
He took dry swings from both sides of the plate and felt no pain. Bonifiacio is hopeful that he can hit off a tee after he meets with the doctor.
Worth Noting
Lohse is 3-2 with a 4.99 ERA and 24 strikeouts in his career against the Marlins.
Zambrano has only lasted 9 1/3 innings in his last three starts, going 0-2 with a 13.50 ERA.

subset: commoncrawl


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Statement from the Board
December 6, 2012
Dear Fellow Members of the CMC Community:
On behalf of the Board of Trustees, we are delighted to bring you exciting news as the year is coming to an end. On the unanimous recommendation of the presidential search committee, the Board has appointed legal scholar and law college dean Hiram E. Chodosh as the fifth president of Claremont McKenna College and successor to President Pamela Brooks Gann.
The committee has considered many excellent candidates during the past year. What made our process move smoothly and effectively, and what made our decision unanimous, were Hiram's many, varied accomplishments and qualifications, which all speak to a tradition of excellence fostered at CMC since it opened its doors in 1946.
President-elect Chodosh, 50, now serves as Dean of the S.J. Quinney College of Law at the University of Utah, where he is the Hugh B. Brown Endowed Presidential Professor of Law and Senior Presidential Adviser on Global Strategy. He will take office at CMC on July 1, 2013.
The tenures of our college's presidents, from George C.S. Benson to Jack Stark to Pamela Gann, have been marked by singular intellectual curiosity and administrative brilliance - two key qualities that fully characterize the personality and career of our new President-elect.
Hiram has cultivated a wide-ranging scholarly career that has an impressive, formidable global reach. After receiving his B.A. from Wesleyan University and his J.D. from Yale Law School, Hiram went on to become a leading expert in institutional justice reform. He is the author of six books and dozens of major articles. He has served as a Senior Fulbright Scholar in India, and as an advisor to the U.N. Development Programme in Asia, the World Bank Justice Reform Group, the International Monetary Fund Legal Department, the State Department, and many supreme courts, ministries, and commissions in the Middle East and Asia.
As an educator and administrator, Hiram is recognized as a leading architect of groundbreaking educational models that enhance the experiences of students. Additionally, he has developed interdisciplinary research projects, the adaptive use of technology, and global legal education that encourage a culture of social engagement within the world of higher education.
During the selection process, it was clear that Hiram was an exceptional candidate. His twofold career demonstrates what is most important for our community: He understands the issues confronting both administrators and scholars. His own educational background also reflects the value of a liberal arts tradition in producing graduates who are brilliant thinkers and who will engage with the world in meaningful, substantial ways.
As her tenure as president nears its completion, and as her career at the College begins as a Professor of Legal Studies, Pamela leaves not a single legacy but many extraordinary legacies for which we are grateful. At CMC, Hiram will meet a tight-knit, supportive community of students and scholars, a thriving network of research centers and off-campus programs, and an energized and committed base of supporters among our parents, alumni and beyond. To each of these areas and so many others, we have no doubt that Hiram will bring his unique, considerable vision as Claremont McKenna College looks ahead to the next stage of its growth and development.
We are very pleased to welcome Hiram E. Chodosh to our wonderful community.
Harry T. McMahon '75 P'08 P'09, Board Chair
David G. Mgrublian '82 P'11, Chair, Search Committee


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Adapted from PlanetOut.com
In the early morning hours of June 28, 1969, the police raided the Stonewall Inn, a dingy, Mafia-run "private club" on Christopher Street in Greenwich Village with a predominantly gay clientele. The charge was illegal sale of alcohol. It was the second time that week the bar had been targeted by the police, and other gay bars had also been raided in prior weeks. Police officers lined up the Stonewall's 200 patrons to check identification. Most were free to leave, but the staff, as well as three drag queens and two male-to-female transsexuals, were detained. Eyewitnesses recalled that the scene outside the bar was at first campy and festive. Patrons were joined by tourists and passers-by, and everyone cheered when a gay person emerged from the bar, dismissed by the police. But when a paddy wagon arrived and the police loaded the bar's staff and the three drag queens inside, the crowd on the street grew surly. One person threw a rock through a window, and eventually garbage cans, bottles, and even a parking meter were used to assault the building. Someone set a fire with lighter fluid. By newspaper accounts, 13 people were arrested and three police officers sustained minor injuries in the confrontation.
Later that night and into Sunday morning, a crowd again gathered in front of the ravaged bar. Many young gay men showed up to protest the flurry of raids, but they did so by handholding, kissing, and forming a chorus line. Police cleared the street without incident this time, but another street altercation occurred a few days later.
Even more significant, though, was what happened later in the summer. At the end of July, gay activists circulated copies of a flyer calling for a mass "homosexual liberation meeting." The alliance that formed from the meeting held on July 24 adopted the name Gay Liberation Front (GLF); among its demands were not only an end to police harassment, but job protection for gay employees, the repeal of sodomy laws, and local and national antidiscrimination laws.
Soon, numerous other organizations and a host of gay liberation publications emerged, first in New York and then across the country. Estimates suggest that, at the time of the riots, there were a few dozen gay organizations in the United States. Within a few years, the number had risen to more than 400.
While the riots at the Stonewall Inn on Greenwich Village's Christopher Street seem carved in stone as the birth of the gay liberation movement, the event might not be remembered in quite the same way had it not been for the commemorative march and rally organized a year later. The riots in 1969 certainly gained a great deal of media attention, and represented a turning point in the history of gay militancy in New York. But without the Christopher Street Liberation Day Committee, "Stonewall" probably wouldn't be any better known than the "Annual Reminder" demonstrations held yearly on the Fourth of July outside Independence Hall.
Instead, young militants, whose media savvy and organizing skills had been honed during the social justice movements of the mid-1960s, decided to capitalize on the spirited resistance at the Stonewall and turn that event into a rallying point for a national movement. Almost immediately after the riots they started planning for the first anniversary march. Thousands of people turned out that first year in New York and in other cities across the nation. Now, decades later, Gay Pride festivities draw millions of participants to events around the world.


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Grand Opening in December for your shopping pleasure. Watch for our opening specials!
GolfMarkerz - with a Zee, specializes in difficult-to-find brand name markers & clip sets and gorgeous ladies' crystal golf ball marker sets. Our exclusive ball markers by Sasha E. are also available with matching pendants. Look great on the green & off!
Shop at your leisure, day or/and night. Check out your favourite Course (Department) on the left. There are no doglegs or hazards, just the green at the end! No green fees, just checkout with PayPal or any major Credit Card.
Enjoy! Management @ GolfMarkerz - with a Zee.


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I'm kind of curious, assuming I have an Creative Riva TNT2 16mb, later is it possible for me to upgrade the same board to 32mb?
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Berkeley is a city with a small population and a big reputation. In California alone, there are more than 30 cities bigger than Berkeley. In Alameda County, Berkeley is ranked fourth in population behind Oakland, Fremont, and Hayward. And yet, we are famous around the globe as a center for academic achievement, scientific exploration, free speech and the arts.
Berkeley is a constantly changing mix of long-time residents and new neighbors, and whether you just arrived from Albany or Azerbaijan, you are welcome here.
Please visit About Berkeley to learn more about the City.
University of California, Berkeley Commencement, Saturday, May 18 - The University of California, Berkeley campus wide commencement ceremony is scheduled for Saturday, May 18, at 10 a.m. and will end at approximately 2:30 p.m. This year's commencement will be held in the California Memorial Stadium and close to 30,000 graduates, families and friends are expected to attend. [more...]
Substitute Notice of Data Breach by City Ambulance Billing Provider - Attached is a "Notice of Data Breach" concerning an incident that occurred when an Advanced Data Processing, Inc. (ADPI) employee accessed and disclosed certain Fire Department patient's account information. [more...]
[for more news about Berkeley, visit the Berkeley News main page]
City of Berkeley offices will be closed on Monday, May 27, 2013 for Memorial Day. Please visit the Holiday and Reduced Service Day Schedule for more information.


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Lindsey Vonn fails to finish in World Cup ski event
ST. MORITZ, Switzerland (AP) — Tina Maze of Slovenia won her third race of the season by finishing first in both runs of a World Cup super-combined event Friday, while Lindsey Vonn failed to finish.
Vonn was fourth in the Super-G but lost control of a ski during an early turn in her slalom run and failed to finish.
Maze extended her lead in the overall standings by finishing in an aggregate time of 2 minutes, 1.76 seconds after the Super-G and slalom. She defeated Nicole Hosp of Austria by 0.88, while Kathrin Zettel of Austria was 1.08 behind in third.
Julia Mancuso of the United States was fifth after the Super-G, but slipped to 11th after posting the 23rd-fastest time in the slalom. World super-combined champion Anna Fenninger of Austria was seventh, 1.90 behind Maze.
The Slovenian finished runner-up to overall champion Vonn last season without winning a race. She now leads the American by 187 points despite Vonn's three straight wins last week at Lake Louise, Alberta.
"I am so strong because I trained hard for the season," said Maze, who has 14 World Cup victories. "I put in a lot of hard work. That makes me full of confidence."
Maze led by 0.01 after the Super-G ahead of Lara Gut of Switzerland, who dropped to fifth following the slalom.
"It's a nice course, but the visibility wasn't great," said Maze, who has won races in every discipline except for Super-G. "I am very satisfied, it feels good. I've had good Super-G runs in the past, but it never worked out in the end."
Maze tops the standings with 497 points. Maria Hoefl-Riesch of Germany, who missed out on the podium by 0.11 in fourth place, is second with 369. Next is Zettel with 320 and Vonn with 310. Continued...
Hosp, the 2007 overall champion, was seventh after the Super-G. She was fast enough in the slalom to earn her first podium finish since the race here last season.
"At ski racing, your mind plays an important role," said Hosp, who has not won a World Cup race since capturing a slalom in January 2008 at Maribor, Slovenia. "If you don't get the results it's hard to stay relaxed. I hope this race will help me for the rest of the winter."
This was the first of only two super-combined events this season. They count for the overall standings, but no crystal globe will be awarded to the discipline champion.
A regular Super-G will be held on the same course Saturday, followed by a giant slalom on Sunday.
See inaccurate information in a story? Other feedback and/or ideas for us to consider? Tell us here.
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Athletes of the Week
- Male Athlete of the Week: Justin Farrenkopf, Ellenville High School, track and field (video)
- Female Athlete of the Week: Cora Burler, New Paltz High School, track and field (video)
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- Male Athlete of the Week: Jeffrey Nunez, Ellenville High School, track and field (video)
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- Men's basketball: SUNY New Paltz beats Brockport
- Warriors deal Nets third straight loss


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"Dynamic Coil" Should Boost Brain Research May 24, 2013 Efforts to learn how and when particular areas of the brain work and work together should get a huge boost thanks to a new device under development at the University of Houston... |
UH Seed Funding Supports New Research in Catalysis, Nanofabrication May 24, 2013 Ask any professor: A good idea alone isn't likely to receive serious research funding. Big awards almost always have some data that supports the project, that shows the researcher... |
ChBE's Michael Economides Writes The Hill's Congress Blog: "The President's Legacy on Energy" May 23, 2013 Professor Michael Economides in the UH Cullen College of Engineering's department of chemical and biomolecular engineering contributed an article titled "The president's legacy on... |
ECE Professor Wins Ralph E. Powe Junior Faculty Enhancement Award May 22, 2013 Dr. Yan Yao, an assistant professor in the department of electrical and computer engineering and Robert A. Welch Professor at the Texas Center for Superconductivity at the... |
Materials Engineering PhD Student Awarded Scholarship May 21, 2013 Narayan Das Khatri, a Ph.D. student in the UH department of Mechanical Engineering, received a Graduate Scholar Award from Golden Key International Honour Society. The $10,000... |
ECE Launches Small Satellite Research Program May 17, 2013 Thanks to seed funding provided by the Cullen College of Engineering, electrical and computer engineering faculty members Ji Chen and David Jackson have launched a research... |
ECE Hosts Well Logging Conference May 17, 2013 About 30 researchers gathered at the University of Houston Cullen College of Engineering earlier this month to discuss the latest in nuclear well logging—science of gathering and... |
UH Leading Global Subsea Engineering Education Alliance May 17, 2013 Leaders with the world's top subsea engineering programs gathered at the University of Houston last week for the first meeting of the Global Subsea University Alliance, a group... |
UH Moment: ECE Professor Uses Dance and Engineering to Study Brain May 16, 2013 As Seen On UH Moment What do professional dancers, computer engineers and researchers from the UH Cullen College of Engineering and the University of Maryland have in common?... |
Cullen College Honors Faculty for Excellence in Teaching and Research May 16, 2013 This month, Dean Joseph Tedesco announced the 2013 winners of the UH Cullen College of Engineering faculty awards, in recognition of outstanding performance in teaching,... |


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The event officially began Wednesday, but participation grows throughout the week until the sale wraps up Sunday afternoon.
Cave Spring City Council members made plans for policing the yard sale and Halloween activities during an agenda-setting session Wednesday.
The board is usually asked to close Love and Fannin streets for Halloween, Mayor Rob Ware said, and he wants any request in by the Tuesday Council meeting, which starts at 6 p.m. at City Hall. Questioned about when trick-or-treating would take place, Councilwoman Nellie McCain said it would be Oct. 31.
"Halloween is always on the day it's on, unless it's a Sunday. Then it's Saturday," she explained.
Council members also expect to address a drainage complaint and a petition for speed bumps on Love Street at their regular meeting. Police Chief Jerry Ely said he would investigate the possibility of rumble strips, but the street is too short to add traffic-calming devices.
"We had breaks there at one time, but it didn't do any good," Ware noted. "And if we put them there, everyone will want them."
The flooding issue is unlikely to be completely resolved. Ware said the street level has been raised over the years by resurfacing, and blocking rainwater from one yard will just redirect it to another.
"We have other areas like that, too," he said. "The real solution is costly — grinding down the road and repaving it."
Downtown Development Authority Chairman Nancy Boehm also reported on the 2012 Pig Out conducted Sept. 22. The event netted $13,000, compared with an average of $8,000 to $10,000 in previous years. The money is used to support DDA activities.


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Offered $1 Million
Major porn distributor Vivid Entertainment has just fired off a letter to Nadya Suleman, offering her 1 million bucks to star in a skin flick of her own. Vivid is willing to go one step further, by telling us they'll give her family full medical and dental insurance if she becomes a "contract girl"... meaning she'll have to do multiple videos.
No word if Octo will take them up on the offer -- but she definitely needs the scratch for a down payment on a house...


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Broneerige võrgus või helistage:
800 004 4466 TASUTA lauatelefonistKõnedele vastatakse inglise või vene keeles. Inglise k ööpäevaringselt 7 päeva nädalas. Vene k E-R 10.00-19.00
Hotell võib lisakülalise eest kohaldada lisatasusid.
Ettenägematute kulude tagatiseks tuleb sisseregistreerimisel esitada ametlik fotoga isikutunnistus ja maksta deposiit kas krediitkaardiga või sularahas.
Eripalvete täitmine sõltub sellest, kas täitmine on sisseregistreerimisel võimalik, ja nende eest võivad lisanduda eraldi tasud. Eripalvete täitmist ei saa garanteerida.
**Need mugavused ei pruugi olla saadaval kõikides tubades. Mõne mugavuse kasutamisega võivad kaasneda lisatasud.
Külastajatele pakutakse tasuta hommikusööki (Rootsi lauaga).
Kohapeal on sisebassein ja spaavann. Muud puhkevõimalused on: ööpäevaringselt avatud treeningsaal.
Hotell võib lisakülalise eest kohaldada lisatasusid.
Ettenägematute kulude tagatiseks tuleb sisseregistreerimisel esitada ametlik fotoga isikutunnistus ja maksta deposiit kas krediitkaardiga või sularahas.
Eripalvete täitmine sõltub sellest, kas täitmine on sisseregistreerimisel võimalik, ja nende eest võivad lisanduda eraldi tasud. Eripalvete täitmist ei saa garanteerida.
Staff was friendly but maintaince staff was slacking, no toilet paper in room, no Kleenex...loud people outside hotel drinking and smashing bottles. Prepaid through hotels.com and hotel made mistake and charged me for the room twice. Overall experience was ehh.Kontrollitud Hotels.com kliendiarvustus
Vastab Holiday Inn Express Hotel & Suites Middleboro Raynham I am sorry to hear about the poor experience with your stay at our property. It is our goal to make a guest feel welcomed and at a home away from home. These issues will be discussed and fixed immediately. I hope this does not deter you from visiting us again in the future.
See külastaja ei jätnud kommentaari.Kontrollitud Hotels.com kliendiarvustus
See külastaja ei jätnud kommentaari.Kontrollitud Hotels.com kliendiarvustus
Nice hotel pool and hot tub adequate room clean. Would stay againKontrollitud Hotels.com kliendiarvustus
Vastab Holiday Inn Express Hotel & Suites Middleboro Raynham Dan from brockton, Thank you for your response. I hope to see you again in the future, our amenities and friendly staff will be here waiting for you!
"Very disappointed!!!!"
When I checked in the desk clerk had her boyfriend hanging around. The room I booked had a king bed and sofa bed. There were no sheets, blankets or pillows for sofa bed. The telephone did not work . had to go to the front desk to ask for the linens. received sheets and one blanket and was told they had no extra pillows. the hot tub was broken. The "included" […] breakfast was luke warm coffee, a broken pancake maker, rubbery - omlets? unable to enter pool room - lock was broken. the pool was tiny and shallow. On the way out I asked at the desk to have an extra pillow, blanket and set of towels sent to our room. When returning, the desk clerk and her boyfriend greeted us. I arrived in our room to find that no pillow, blanket or towels had been left. I Went back to front desk (because the phone was still broken) and was given towels and blanket then told that they did not have any extra pillows in the hotel. Also was told that the hot tub is always broken. Breakfast the next morning was terrible!!! I went out. Of everything I have to say that I did like the size of our room and that the room was very clean and they did manage to fix the lock on the pool room door by my last day. I will however not be staying here again nor will I recommend anyone to ever stay at this Holiday Inn location. I was extremely disappointed and will be returning to the Hampton Inn in Raybham, MA., where I have always received excellent service!!!! LisateaveKontrollitud Hotels.com kliendiarvustus
"Not the best place we've stayed. Call ahead."
Not bad, not great. Great buffett in the am. The pool and jacuzzi were closed for "Maintanence"??? The phones in the room did not work. No extra linens for the Fold out sofa.Kontrollitud Hotels.com kliendiarvustus
See külastaja ei jätnud kommentaari.Kontrollitud Hotels.com kliendiarvustus
"Nice hotel but the beds are too hard."
The condition of the hotel was great, and the location is good too; our only gripe is that the mattress was hard. Both my wife and I tossed and turned all night and awoke sore.Kontrollitud Expedia kliendiarvustus
"Thanksgiving Stay"
My impression of Holiday inn has changed over the past year or so. This hotel was new, the room we had was spacious, and in good order. The staff was very friendly and accommodating. Holiday Inn is generally a budget hotel, and that is why we chose this hotel. For a hotel in this price range I expect it to be clean, up to date, and friendly. This Holiday […] Inn was that and more. LisateaveKontrollitud Hotels.com kliendiarvustus
"it was fine"
The hotel was nice and the staff were extremely accommodating. The initial problem was that we were in a non-smoking room, but on a floor that had some smoking rooms, so it was very smoky in the room. However, they were willing to move us to a different floor, which worked out fine.Kontrollitud Hotels.com kliendiarvustus
"Good place to stay for Pats Games"
Was in town for the buffalo bills vs pats game. Great locationKontrollitud Hotels.com kliendiarvustus
The hotel is very nice the room is large and clean. The breakfast is missing some fruits.Kontrollitud Hotels.com kliendiarvustus
Old sheets(used) were left in pull out sofa bed, hair left on hairdryer in bathroom, hair dryer didn't seem to work, but was too grossed out from the hair to even deal with it. Although we registered with 4 people for the room, there were only enough towels for 2 people. Breakfast was poor and there wasn't enough seating. Juice machine had spots for […] apple and cranberry juice but both were empty. There was only a tiny carafe of hot water for tea and hot cocoa. No fresh fruit. No lids for coffee cups. Pool is tiny and hot tub was out of service. LisateaveKontrollitud Expedia kliendiarvustus
See külastaja ei jätnud kommentaari.Kontrollitud Hotels.com kliendiarvustus
See külastaja ei jätnud kommentaari.Kontrollitud Hotels.com kliendiarvustus
"Like sleeping in an ashtray"
Stayed in a "non-smoking" room, but the way that the hotel separates the smoking from the non-smoking makes it a joke. Half of the hall is smoking and the other is not. The entire floor reeks of smoke and smells like you are sleeping in an ashtray. Our room was just above the entrance where everyone stands to smoke and the fumes come right into your […] air conditioning intake. The rooms are clean, but the smell negates that. If you do not smoke, do not stay in this smokers paradise. LisateaveKontrollitud Hotels.com kliendiarvustus
"Suitable place to stay for a weekend visit!"
The main lobby is welcoming with updated decor, flat screen tv, fresh baked cookies, the staff was very welcoming and pleasant! The rooms however were lacking! We had a non-smoking room which smelled like a smoking room, which cause problems for my daughter who has asthma! Our door would not lock when we left our room, we called the desk and were told […] we needed to pull up on the door handle and pull the door closed tight! An elderly person could not have done this! This left us feeling a bit uneasy to say the least! Needless to say we did enjoy our stay, but feel there is some areas in need of attention! LisateaveKontrollitud Expedia kliendiarvustus
"Clean, Comfortable Stay Near Cape Cod"
Beautiful hotel! Spotless room, wonderful friendly staff, and a great continental breakfast. Plus, only about 40 minutes away from the beaches of western Cape Cod. Would definitely recommend staying here.Kontrollitud Hotels.com kliendiarvustus
good motel at right location for my family and i, breakfast was good room was comfortable enough but could of been a little more cleanKontrollitud Hotels.com kliendiarvustus
"toms vacation"
it was fine for the first night the pool was cold and the juzzie only worked one day the rest of 8 just coldpool for me and family. when asked about jacuzzie the person at desk said some one cut the liner didnt make much senseKontrollitud Hotels.com kliendiarvustus
"Very Disappointed"
We had 3 rooms for 2 nights. Rooms were not clean, beds left unmade, never towels at pool. We had to have our sheets changed at check-in. All of these things would have been overlooked by us with an apology for the poor service and then rectification. However, with each complaint we received excuses and rudeness. We were in this area for a family reunion. […] Next year we will stay elsewhere. LisateaveKontrollitud Hotels.com kliendiarvustus
See külastaja ei jätnud kommentaari.Kontrollitud Hotels.com kliendiarvustus
"good location"
Hotel was nice, staff helpful, wish it was totally non smoking but smell in our room was livable. Price is a bit steep for a place to lay your head. Pool and hot tub were nice except for a squealing noise made when you turned on the jets for the hot tub. Overall a good stay.Kontrollitud Expedia kliendiarvustus
See külastaja ei jätnud kommentaari.Kontrollitud Hotels.com kliendiarvustus
"Nice Place"
We stayed here for one night to sleep off a Jimmy Buffett concert. The room was large and very clean. The hotel has all of the amenities you would ever want, although at times the wifi was slow. The desk clerk was asleep when we checked in around midnight, but he was nice enough once he woke up. Overall it was a good hotel, although a bit pricey. I […] would stay here again. LisateaveKontrollitud Hotels.com kliendiarvustus
See külastaja ei jätnud kommentaari.Kontrollitud Hotels.com kliendiarvustus
"close to our where we were going."
the room was clean and beds were very comfortable. Breakfast was good. Best coffee!!! I would stay there again and tell others about the hotel.Kontrollitud Hotels.com kliendiarvustus
"Nice place to stay."
The bathtub faucet would not turn off, and a plumber was called immediately and the faucet was promptly repaired. Only problem was the odor of cigarette smoke was present, even though we were in a non-smoking room. I believe we were on a non-smoking floor, but there was a definite cigarette smoke odor. We kept the window open all day while we were out, […] and the fresh air helped to lessen the smell. Smokers should NOT smoke on a non-smoking floor. LisateaveKontrollitud Expedia kliendiarvustus
"Clean, close to highway.."
Close to highways.... Room was hard to regulate heat and cooling.. Gym has cardio and some free weights.Kontrollitud Expedia kliendiarvustus
"hotel stay review"
Hotel in Middleboro/Raynham Perfect!Kontrollitud Hotels.com kliendiarvustus
"holiday inn express middleboro mass"
irecently stayed with this chain of hotels in amherst and had a great stay on arriving in middleboro the hotel was nice breakfast was sufficent how ever i ended checking out early due to fighting and bad behaviour in the hallway directly across from my room my five year old grandson was terrified and could not sleep after calling the front desk and […] putting in a complaint i heard nothing back from them which i think the least they could have done was check on us i was completly dissatisfied with the staff LisateaveKontrollitud Hotels.com kliendiarvustus
See külastaja ei jätnud kommentaari.Kontrollitud Hotels.com kliendiarvustus
The breakfast was out of this world.Kontrollitud Hotels.com kliendiarvustus
"Overall good, but room for improvements"
We liked this hotel but there were a couple of issues. First, the elevator button wasn't working so we had to wait an extra 30 minutes for the woman at the front desk to explain to us the trick to get the elevator to come down. It was already late and we just wanted to get to the room, so this extra wait was more than we wanted. Second, the floor had […] many tiles that would buckle up when you stepped on them. Seems like they could stick them back down with just a few minutes of time. LisateaveKontrollitud Expedia kliendiarvustus
This hotel was definately a value. The breakfast had a variety of choices, the rooms were clean and the staff helpful. We would definately stay here again.Kontrollitud Hotels.com kliendiarvustus
See külastaja ei jätnud kommentaari.Kontrollitud Hotels.com kliendiarvustus
"Nice Place to Stay!"
The Holiday Inn was in a great location. Hotel was nice and rooms were clean. The staff was very pleasant. A little noisy in the middle of the night. Buffet Breakfast was like a continental breakfast. Pancake machine was broken. I would stay here again if I was in the area.Kontrollitud Expedia kliendiarvustus
"A good place for the price"
We stayed here over a holiday weekend and it was a perfect place to visit both Plymouth and Newport. The hotel was comfortable but a little tired looking in parts. It was generally clean. Breakfast was ok. I have had better at other Holiday Inn Express hotels. The pool walls could us a Mr. Clean sponge cleaning but my kids loved it. The front desk people […] were very helpful. I would stay there again. LisateaveKontrollitud Hotels.com kliendiarvustus
"Late night restaurant"
Overall, this is an average Hampton Inn, but two things do stand out. The shuttle service is excellent, both in picking up at the airport and taking guests to other locations such as restaurants and car rental offices. The second is that the hotel has a small bar/lounge that serves hot food until 11 p.m. This is important because it is in an industrial […] area with no restaurants within walking distance. When coming in on a late flight, it's good to know you can get something to eat. And--the food is pretty good: pizza, salads, chicken fingers, etc. LisateaveKontrollitud Hotels.com kliendiarvustus
"bring your own pillow"
This hotel was very conveniently located and staff were very pleasant. Apparently they just bought new pillows, but they were unbelievably lumpy...even the children protested....as well as too thick to be comfortable. Our room was billed as a suite, but it was a king bed with a pull out sofa right next to it....so no privacy that you might expect from […] a "suite". The pullout sofa bed was definitely subpar per the 12 year olds sleeping on it....one of them slept unusually poorly. LisateaveKontrollitud Hotels.com kliendiarvustus
"Grandchildren Trip to Plymouth, MA"
This hotel room was spacious enough for us and our three grandchildren. The breakfast, the internet, and the pool were important for us. The later check-out time allowed us to take a slower morning. We would recommend this hotel for visits to PLIMOTH PLANTATION and the MAYFLOWER.Kontrollitud Hotels.com kliendiarvustus
"expensive rooms"
was a nice clean hotel close to family, prices were high for a plain regular room. Other than the price it was a decent place to stay.Kontrollitud Hotels.com kliendiarvustus
"Holiday Inn Express Hotel/stes Middleboro Raynham"
Where do I start? Firstly I will say that the front desk staff were very nice and accommodating. After reading good reviews about this hotel, I was looking forward to staying there. It was all the little things that were a little disappointing. On day one when we went for breakfast, all the hot items were gone and it took 25 minutes to refill them. […] The other days, it was that they ran out of cinnamon rolls, cream cheese, muffins, and the pancake machine worked 1 day out of the 6 we were there. The hottest day of the year, the pool broke. Every night I had to go the front desk, and request extra towels, there were 5 of us, and everyday they gave us only 3. Along with that I had to request extra TP twice because they seemed to only give us one full roll at a time, they didnt replace the kleenex, and I had to ask for pillows and blankets for the pullout. The next day they took the blanket away, and I had to get it again. When it came time to doing laundry, the front desk ran out of quarters. Other than that, the location was great, near all the main expressways, near alot of the local restaurants which were excellent, the hotel was clean, so maybe they were just having a bad week. LisateaveKontrollitud Hotels.com kliendiarvustus
"Holiday inn-Middleboro,Ma"
Rubbish overflowing in entrance barrel. Rubbish bag at elevator when we checked in-still there when we checked out. Dirty rugs in hallway. Spilled candy near machines. Overpriced. Would not stay in this hotel again.Kontrollitud Hotels.com kliendiarvustus
See külastaja ei jätnud kommentaari.Kontrollitud Hotels.com kliendiarvustus
"extremely comfortble"
Everything we asked for was right there except that the indoor swimming area with the whirlpool did not have any fans so it was like being in a steam room..as a result, if you didn't use either one, you couldn't sit there very long..Kontrollitud Expedia kliendiarvustus
"Not impressed for the price"
Hotel saga .. night 1 .. major leaky sink, and non smoking room which I had a guarantee for, night 2 .. no repairs to sink, trash can catching water and room not cleaned, night 3 ... a whole wedding arrived at the hotel at midnight and partied loudly, staff unable to control the noise on the whole first floor, sink still broken, night 4 .. moved into […] new smoking room, night 5 .. room not cleaned again ... booked a room for 4 and only got 3 sets of towels when the room was cleaned, had to get extra towels nightly, this hotel was pricey for our extended stay, I expected a lot more, not staying here again LisateaveKontrollitud Expedia kliendiarvustus
"One of the Best"
I've been to a number of Holiday Inns across the US and this has to be one of the best I've been to. Just stopping for a night on a road trip, we were very pleasantly surprised by the friendly staff, perfectly appointed room and hot breakfast. And a pancake machine! We highly recommend this hotel!Kontrollitud Hotels.com kliendiarvustus
rooms were nice. hotel is clean, looks like pictures on the web. excellent location for shopping and restaurants - you will need to know that because this hotel does not have a kitchen or bar. thank goodness Dunkin dounuts is next door, if you are a coffee drinker you will have to leave your room to get a 2nd cup of coffee. No room service! for the […] price of the stay I would recommend a place that has a restaurant. LisateaveKontrollitud Hotels.com kliendiarvustus
"Holiday Inn Express Suites Middleboro, MA"
Hotel was nice, clean and comfortable. The turn into the parking lot was not fun, many potholes and not good for the car suspension!Kontrollitud Expedia kliendiarvustus
Arvustused ja hinnangud sellel veebisaidil on külastajate ja teenusepakkujate subjektiivsed arvamused, mis ei kajasta Hotels.com seisukohti. Hotels.com ega arvustuse kirjutamisse kaasatud pooled ei võta vastutust võimalike arvustustest tulenevate kahjude eest.


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#176 to #171
simplelife (01/13/2013) [-]
For some reason, I really doubt that the people that have Selena in 1st place are the 10-13 year olds that watch her show. Doubt they even have a twitter. And I never said Disney movies were retarded. I love Disney movies they are awesome. I said Disney shows are crap.


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posted 26 May 2009 in Volume 12 Issue 7
Case study: BDO Stoy Hayward LLP
Rebuilding a knowledge community
Mark Tilbury provides insight into the 12-stage rebuild of BDO Stoy Haywards intranet, highlighting the importance of sponsorship and engagement throughout the project.
BDO Stoy Hayward LLP is the award-winning UK member firm of BDO International, the worlds fifth largest accountancy network, with more than 1,000 offices in over 100 countries. Its intranet Insite is used to unite communities, give users access to expertise, prevent reinventing the wheel, share technical developments, enable compliance and improve client service.
About Insite
Insite is built around knowledge-sharing communities, enabling members to engage in forums, document sharing, events and blogs. Like many other intranets it is also used as a hub for applications and structured content, client and commercial areas, people, process, procedures and communications.
The intranet attracts 20,000 visits per week, with over 100,000 pages viewed, and has 60 content/knowledge managers and 300 publishers. It prides itself on being task-driven and user centric. In 2007, it was joint winner of the Intranet Benchmarking Forums Usability Award.
Rebuilding a community
The largest of the BDO Stoy Haywards service communities comprised of more than 900 professional staff was in need of a revamp. The site did little more than enable visitors to pick up technical documents from a library area. It was heavily used but unloved. There was little engagement from the community and little appetite for the work involved in turning the focus of the site from a library to a knowledge community.
One of the plus points was that the community had a core technical publishing team, a clear structure and clear reporting lines throughout the community. A major benefit was that the community executive had influence within the firm. Buy-in from the community executive would mean that resources and commitment from other areas of the firm could be achieved.
The approach
The Insite team mapped out an approach that was dependant on acquiring appropriate levels of sponsorship to achieve buy-in from the firm, plus constant engagement from the community to promote ownership within the community. In terms of sponsorship, we had three levels to reach. First, we had to obtain commitment from the community publishing team to appoint a project manager. Next, they would assist in selecting a potential partner to become a project partner for the revamp. And finally, the project partner would lobby for (and gain) approval from the community executive to sponsor the project. Such sponsorship would provide a sufficiently strong mandate to secure the resources required.
In terms of engagement, the case for development and the ongoing building of the site, we would seek constant feedback and approval from various elements of the community, using the strength of the structure that was already in place.
Step one: Finding a project manager
The Insite team set up conversations with the established key users of the site. Snapshots of these conversations were then presented to the publishing team in the form of soundbytes and slogans. This was a timely approach as there was an increased awareness throughout the community, along with an understanding of the need to grow communications and unite the community members through more than just the tasks they were required to perform.
The requirement for a redesign was supported and one of the publishing team was appointed to lead the project, which opened doors to an increased number of community members. The pitch to senior sponsors would be that the revamped intranet site would support users who needed to retrieve information to achieve their online aims, saving both user time and resource key aspects that the community had been trying to achieve.
It was agreed that the publishing team would make contact with the various sponsors within the community to gain approval for the work. It was important that this request came from within the community to ensure maximum support.
Step two: Finding a project partner
The next step was to gain support at partner level. This would enable access to the community executive. It was determined that further evidence was required so some additional gathering of information began. By assessing key users from the publishing teams inner circle, further conversations enabled the creation of personas and stories from the community. A total of four personas were created to represent the spread of community members (see Box 1).
A number of stories were built around the needs of the personas and how the current site failed to meet any of these. The next step was to find an appropriate partner with sufficient influence, and who sat on the community executive. Three key elements were used to determine a selection: personal brand, trust and expertise. Using factors such as contributions to the community, user engagement, connections and track record, an appropriate partner was earmarked to receive the presentation. This presentation to the project partner involved a walk-through of the personas and how the site failed to meet their needs, plus a slogan wall appealing to factors that mattered to the partner.
Step three: Approval from community executive
Having a project partner onboard gave us access to their business unit. Further interviews were conducted with a wider audience to paint a picture of issues within the community. This research was pulled together to create a business case for the project partner to present to the community executive. Again, this was a timely approach as the community had been discussing the need to enhance communications and knowledge sharing. Sponsorship of the project was agreed and a partner-level sponsor, who reported directly to the community executive, was appointed. This would increase the visibility of the project and ensure contributions from within the community.
Step four: Creating a core team
Approval from the community executive provided the mandate to form a core team involving the community operations manager, the publishing group and the intranet team. IT would join the core team for the build stage of the project in August, and the community knowledge manager joined the core team in September.
Step five: Kick-off session
An initial kick-off session was organised to examine the scope and drivers of the project, plus the reporting lines. This ensured the project had a clear focus on what was to be included, what the goals were and how progress was to be communicated. Outcomes of the kick-off session included:
Key drivers
To enable the site to be focused around:
Community building;
Commercial content;
Knowledge sharing;
Internal communications; and,
Better support users retrieving their information needs.
The project should cover the following areas:
Ease of use;
Prioritisation; and,
The Insite team would have direct reporting lines to the publishing team and operations manager, and the timescales of the projects were also agreed.
Step six: Stakeholder workshop
Through consultation with key stakeholders, a high level of collaborative research provided the foundation for a design brief.
The Insite team facilitated a stakeholder workshop session, which consisted of the following activities.
Review the current site and other sites the current homepage and a sample content page were presented on screen and critiqued as an example for this activity. The stakeholder participants were tasked with listing positive points and those areas requiring improvement on the current site, along with aspects that they liked and disliked on other Insite or website areas;
Design and communication brief, keywords and images exploring potential ideas for design and communication goals;
User identification and goals we had a clear idea of what the participants wanted to see on the site from the previous activities. Now the focus was on what current and potential users of the website wanted to achieve. There was a group activity that required input from each of the participants relating to their general understanding of the audit and their particular areas of interest. This identified highly targeted knowledge.The Insite team presented a list of user groups and participants were able to include others and work towards a prioritised list as with the other activities. Working from the top-user group down, the users goals were suggested, prioritised and listed;
Homepage content the final task was to focus on what content and goals should be promoted to the homepage in a list of lists. For this, the previously generated lists were brought back into discussion with the aim of identifying the top-10 items for the homepage, followed by a second 10, and others as long as time permitted;
The Insite team compiled a report on the workshop and presented it for sign-off.
Step seven: Survey the community
User surveys
Through consultation with the site audience, further material was garnered for input into a design brief. Three types of surveys were conducted one-to-one interviews, telephone interviews and an online questionnaire. In total over 300 members of the stream had a voice over the requirements for the site.
The publishing team and operations manager compiled a list of potential interviewees, while the Insite team created a list of questions that would encourage maximum benefit (in terms of adding to the material for the design brief).
The informal interview sessions lasted no longer than 10 minutes and interviewees were asked about their usage of the site (likes, dislikes, and so on), their information/knowledge needs in terms of performing tasks, and their career requirements within BDO and beyond.
The Insite team also created a list of questions for an online survey, which were modified where appropriate by the sponsors. The Insite team created the survey using Surveymonkey. It was agreed that the e-mail containing the survey would be sent to the stream via the sponsor, ensuring maximum impact and priority.
Step eight: Design brief
The results of these surveys were presented to the sponsors in a design brief, which outlined a governance model, recommended information architecture and provided narrative mock ups of suggested pages through wireframes. These described page layouts and illustrated how the navigation would work at different levels of the site. The wireframes documented the proposed layout and navigation for key pages. A selection of key user journeys (scenarios) were used to show paths through the site to key services and content.
Once modifications had been made, and the design brief agreed, the build began.
The user feedback was presented at the community partner conference together with mock-ups of the site. Input from the conference was added to the brief and signed off. There was now a document that had input and agreement from community stakeholders, the community itself and all the community partners this was a powerful mandate for the build to begin without hesitation.
The marketing department provided a list of recommended fonts, colours and illustrations to be signed-off by the sponsors. A strap line was also decided that would feature throughout the site.
Step nine: Build
Once the design brief had been finalised the building work began. This work continued over a 10-week period and included the appointment of a community knowledge manager to drive the development of the site once launched. It was important that this position was well-known and accepted throughout the community. Advice was sought from other communities that had already put a knowledge strategy in place. Areas of focus included:
Agreement of content providers that would maintain their areas of the site;
Content workshops with content providers to ensure the approach, structure and strategy for their areas were consistent with the overall launch strategy;
Sign-off and publishing of content prior to launch; and,
Development of the taxonomies and tagging structure for technical content.
To meet launch timescales the content was uploaded by the Insite team, and training was conducted following the launch.
Step ten: User testing
Once a test site was ready, a selected group of users carried out testing on the site, to ensure that the requirements of the community had been met. It was decided that many of the original interviewees would be asked to provide additional feedback on the new site, too. An e-mail from the sponsor with a link to the site gave testers a week of feedback opportunities. Issues over labelling of technical documents were discussed among the core team, however, overall feedback was positive.
Step eleven: Sign off and launch
The feedback was presented to the sponsors for consideration. Once it had been discussed and any risks mitigated against, the site was signed-off by the sponsor. It was then presented to the community executive, who also signed-off.
At this stage, the communications to be circulated about the launch were organised. These included:
A launch e-mail from the head of community;
Newsletters from the publishing team; and,
A community newsletter after initial launch
Step twelve: Adoption
Since launch, the following processes have been established:
One month and one-year content plans put in place for each area of the site;
A roadshow to introduce the site to all offices;
Training being provided for all the content providers;
Weekly meetings between the community knowledge manager and content providers;
Quarterly site meetings involving the sponsor, knowledge manager, content providers and Insite team;
A feedback survey was run four weeks after the site launched, garnering feedback on time saved and knowledge gained by the stream; and,
Regular meetings with other community knowledge managers are being held.
Box 1: Community member personas
Persona 1: Chester, partner
Enjoys family, sports/gym, travel, music;
Doesnt need to use site for communication these needs are well served by meetings, minutes and reports;
Will search people profiles;
Uses the site mainly as a point of reference to search for technical updates;
Sees site as a pure repository of information that is there for other people;
Lack of understanding or technical prowess (technology shy) about what site is and how to use it, though willingness is there;
Needs to continue to develop knowledge skills; and,
Needs to be up-to-date/informed/have an edge/learn.
Persona 2: Denton, manager
Enjoys family time, travel, reading;
Most likely to use track record, people profiles and technical areas;
Involved in internal research;
Check staff gainfully employed;
Carry out recruitment interviews, appraisals (electronically), approve absences and expenses;
Portfolio/staff management;
Develop profitable client relationships;
Wants to be respected as a professional and find more time to spend with family; and,
Potential to become a partner.
Persona 3: Baylor, qualified
Enjoys sports/gym, socialising;
Generally look at RBS boards and practical information, such as the menu or training and HR;
Most likely to browse the site in greater detail and use it as an information-gathering tool;
Uses the training and development area; and,
Seeks tools to progress upwards in firm.
Persona 4: Celina, secretary
Enjoys cooking, drinking, family and travel;
Uses site to update news and information;
Some room booking;
Also most likely to use core systems, such as RMS, FMS and Performance Centre on behalf of partners;
Uses site for the same tools everyday expenses, facilities booking, track records, people profiles, health and safety, flexcel; and,
Seeking flexibility and work/life balance.
Key steps
There were four key features that helped push through this development while avoiding any roadblocks:
Working with a community with a defined structure;
Achieving sponsorship at all levels of the community;
Selecting the right people; and,
Clear reporting lines.
Mark Tilbury is online manager at BDO Stoy Hayward. He can be contacted at firstname.lastname@example.com


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Gaggia Brew Group Service Kit
Do the O rings fit a Gaggia Espresso Pure machine? Can I just buy the O rings separately?
Protect your investment with the Gaggia Service Kit, containing everything you'll need to maintain and clean the brew group of a super automatic espresso machine. For your convenience, two o-rings, a flexible cleaning brush and food-safe lubricating grease are included in the Service Kit.
Do the O rings fit a Gaggia Espresso Pure machine? Can I just buy the O rings separately?
techkathy The Brew group service kit is for a super automatic machine. Call technical support to order a replacement group gasket for the Gaggia Pure. The part number is GA-11004543
Hi, your videos are fabulous.
My question: I have a gaggia brera that has developed a squeaking sound after I push the button to make a coffee and the mechanism starts. It sounds as though something needs to be lubricated. It seems to be coming from the hopper area, but I am not sure. Would you know what this is?
Also, Mark responds to questions about the gaggia, and mentions to wash the brew group in mild soapy water. the manufacturer's guide says "no soap" but the oils from the beans never come out with just water. Is dish soap really ok?
thanks for getting back to me.
Yours for life,
mjackson ♦ Susan,
I hope I did not say to use soap. You don't want to as it takes away the lubricant that is necessary. It could be a few things but you will get some sounds normally with your brew group and machine. I would call our technical support line and see how they can help. It may not be a problem at all. You should lubricate your machien about one a year and they can tell you if you haev a problem. We do haev email instructions on how to lubricate your brew group and also sell the grease to do it with. I will email you the instructions on somethings that may help.
I have a Gaggia Classic Babby Twin. It is begining to leak water around the basket (which winds up in the brew) what is the best way to fix this?
Do you have a how-to artical that covers this?
What do I need to purchase?
mjackson ♦ David,
You need to replace the brew group gasket. Here is the link. http://www.wholelattelove.com/Gaggia/gaggia_gasket.cfm It is an easy thing to do and here are the instructions.
Gaggia Brew Group Gasket Replacement
This will show you how to remove the brew group gasket and install a new one.
Please read the entire instructions before you start. If you need to order a new gasket, the part number is GA-NG01/001. Call us to order or visit the Parts & Care section of our website.
1. Make sure that the machine is powered down, unplugged, and completely cool before attempting any of these instructions.
2. Remove the reservoir, drip tray, drip pan and reservoir cover and lay the entire machine on its back.
3. Use a short Philips head screwdriver to remove the shower screen. (You can find these at an auto parts store if you do not have one.)
4. Under the shower screen you will see the "Shower Holding Plate" that is held in place with two Allen screws. Remove the two Allen screws with 5mm Allen wrench.
5. The Shower Holding Plate should just drop out after you remove the Allen screws. If it does not, use a large flat blade screwdriver to gently pry out the Shower Holding Plate. Be careful not to damage the ridge that the shower screen fits up into. If you do, a new holding plate is available. It is part number GA-DY0036/A and is available as a replacement part. Just call us to order.
a. Sometimes, the Shower Holding Plate is really stuck. To remove a plate that is stuck, you can use a pair of needle nose pliers. Open the pliers and stick the points into the holes where the Allen bolts were. Then turn hard. This should break the Shower Holding Plate free. Clean out any build up that you see using a stiff brush and some descaler – the same kind you would use to descale the machine.
6. You should now be able to pull out your old group gasket. If the gasket is very hard or stuck follow steps a and b.
a. Find a couple of screws that you might have lying around. They do not have to be any special size as long as they have a pointed end. Screw them into the old gasket. Make sure that they are across from each other. Do not go completely through the gasket just screw them in far enough to get a good grip. You can judge this by looking at the new gasket you are going to install. The gasket depth is about 5/16".
b. Use pliers to pull on the screws and work the old gasket out. Pull one side and then the other until it comes out. ** Note: A gasket can be so old that it will need to be removed in bits and pieces using needle nose pliers***
7. This is a good opportunity to clean the shower screen and brew group. Use a stiff brush and some descaler (like Urnex CleanCaf) for really tough spots.
8. Clean and dry the slot in the machine that the gasket fits into.
9. Slide a new gasket into place.
10. Put the machine back together by screwing in the Shower Holding Plate and shower Screen. You can use your portafilter to help. Lock the portafilter on a couple of times hard to make sure everything is securely seated.
11. Tip the unit back up and install the drip pan, drip tray and water reservoir.
12. Fill the reservoir and plug the machine in and you are ready to go.
This will fix your problem and get you back to enjoying great espresso.
Hi, We need some Gaggia lube/grease. Do you sell separately or do you have to buy the maintenance kit? Also, is there somewhere we can get info on maintaining the machine? The booklet that comes with it from the manufacturer doesn't explain. For example, we don't know what we should do with the o-rings in the kit. Thanks!
mjackson ♦ Catlin,
We do sell the grease.You can call and order it. I will give you the information. • Periodically your brew unit should be lubricated. We recommend it be lubricated every 6 months.
• You will need a food grade/food safe lubricant such as Petrogel. This lubricant is available for purchase from us. The part number is PE-GREASE. Please call us if you would like to place an order.
• DO NOT use a lubricant such as Crisco, olive oil, vegetable oil, etc. These lubricants will turn rancid and cause a foul odor and taste to be transmitted to your coffee.
• Read all of the instructions before beginning.
1) Remove the brew unit from the machine.
2) Thoroughly clean the brew unit with dish soap and warm water by hand. Remove as much as the old lubricant as is possible. Do not place the brew unit in the dish washer. The super-hot water in the dishwasher can cause the brew unit to warp.
3) The center of the brew unit is the part that cycles when the machine is brewing coffee or performing a rinsing cycle. The brew unit pictured below has been taken apart and the small channels where lubricant needs to be applied are highlighted in red.
4) You do not need to disassemble the brew unit in order to properly lubricate it. You can use your finger or a small brush to generously apply the lubricant to these channels.
5) After applying lubricant to these channels, you can return the brew unit to your espresso machine.
Please give us a call if you have any questions.
I have a Gaggia Synchrony Logic Rapid Steam. The gasket that allows the water cotainer to be lifted up without water runing out the hole in the bottom has broken. Now I have to fill the cotainer in place. Also because there is not a good seal, water leaks out the bottom when the machine is operated. Lastly, the height adjustable coffee dispenser has a couple of broken latches and needs to be replaced.
Do you have parts? Thanks for your prompt reply.
Mark Singer
mjackson ♦ Mark,
You do have a nice machine and we do have parts. You will want to call technical support to see what is available to help you fix your machine. If you call them at option 3 they can get you a parts diagram and help determine what parts you need. They hopefully will be able to get you back up and running smoothly. Thanks for thinking of us.
My Gaggia Compact Digital Sychrony is saying "Brewunit Blocked" and I can tell that the brewunit is not longer moving like it should. Do you think tyhis service kit has a chance of fixing the problem? Does it include detailed instructions?
mjackson ♦ Robin,
It is hard to exactly diagnose exactly what the problem is with the machine. It cant hurt to get the kit. I would call our technical support unit to have them work with you when you are in front of the machine so they can help you solve your problem. They should be able to help. They are very good.
I'm going to buy this, but wanted to also buy the Gaggia descaler solution, and hoping I could buy it from Whole Latte Love. Would you let me know? I found another source through Amazon, and it costs $14.99 (or $15.99?), but the postage is almost as much, and I think that's a total rip-off!
mjackson ♦ Barbara,
We do not actually sell the Gaggia descaler. We do have many other products that will work. You can get the durgol descaler, or the Urnex cleancaf or Dezcal. All of these will work well.


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Recycle Holiday Wrapping Paper, Christmas Trees
Recycle your holiday items!
As the holidays approach, Gwinnett County reminds residents to remember to give a gift to the environment by recycling.
In addition to your regular recyclables, many holiday items can be collected curbside. You can recycle wrapping paper (no plastic or foil), wrapping paper cores, gift bags (remove string handles), greeting cards, aluminum baking tins, beverage containers (some plastics, aluminum, and glass), and catalogs, plus most broken down boxes and cardboard containers.
After the holidays, be sure drop off your undecorated live trees from Dec. 26 to Jan. 18 at various locations in Gwinnett. Here are the Duluth locations for tree recycling drop-off:
- Fire Station 5, 3001 Old Norcross Road
- Fire Station 7, 3343 Bunten Road
- Fire Station 19, 3275 N. Berkeley Lake Road
- *City residents only: 2450 Chattahoochee Drive
Also, please be reminded that Christmas Day and New Year's Day are trash and recycling holidays, so if your normal collection day falls on or after Tuesday, Dec. 25, and Tuesday, Jan. 1, your collection will be delayed one day.


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At Old Dominion University, our philosophy is simple: Knowledge should be productive. We are committed to providing research-driven solutions. Our world-class researchers are partnering with business, industry, government and investment leaders to create answers for society's most pressing challenges.
ODU research teams generate $88 million in annual funding
Old Dominion University has already made great strides in the areas of modeling and simulation, bioelectrics, maritime health and systems, nanotechnologies and alternative energies. With over 400 projects in progress at our 26 research centers, the cutting-edge is Old Dominion University. Experience our real-world results by exploring our centers, listed on the right.
- CCSLRI Speaker to Address Aftermath of Hurricane Sandy
- ODU Seat Belt Research Gets Media Attention
- ODU Authors Have Article in Sea Grant Law Journal
- Xu Research Group Strikes Gold with Nanoprobes
- Algae Fertilizer Patent Sought by ODU and Partners
- Orchid Conservatory Show in Memory of Tim Motley
- Adam Cloud Photograph: Mystery Solved!
The modern society faces an array of tough challenges and ODU provides the infrastructure, the facilities, the experience and the resources to face them head-on with our research-driven solutions. We're combining public and private investment to bring viable ideas to the marketplace and testing the viability and scalability of an array of new products and technologies.
The ODU Business Gateway provides companies and organizations of all sizes with a single entry point to engage then intellectual capital, innovative technologies and world-class infrastructure of Old Dominion University to solve business problems, create new offerings and unlock operational efficiencies that save both time and money. As part of ODU's Innovation Research Park, the Business Gateway is perfectly positioned to synergize the best of all worlds.
Old Dominion University is committed to attracting top talent, nurturing investment and business start-ups, generating high-paying jobs and improving the quality of life for Hampton Roads and all of Virginia. We are seeding businesses and our own position of becoming the region's engine of economic development. Our local, regional and national impact will only continue to grow.
Office of Research
The Office of Research serves the university faculty and staff by providing administrative services to support the research enterprise. In addition, the Office provides an important interface with public and private members of the external community that have a vested interest in research.
Our Solution
"Our Solution" is providing key research to solve some of the world's most critical and urgent problems. These solutions contribute to enhancing the growth and vitality of both the state and our nation.
Learning Initiatives
Research Initiatives
Student Research
Student research at ODU is a rewarding experience for students to investigate and present on problems that need solutions.
Business Partnerships
Community Partnerships
Old Dominion University is an active partner in the Hampton Roads community, in the Commonwealth of Virginia and nationwide.
Military Partnerships
ODU is proud to continue to partner with many military installations and support the courageous men and women in our military.
Research Committees
A list of the various research committees at ODU.


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Who is the author of "The First Five Books of Poems"? |
Louise Gluck (American poet) is the author of "The First Five Books of Poems" |
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Louise Gluck (American poet)
American poet whose willingness to confront the horrible, the difficult, and the painful resulted in a body of work characterized by insight and a severe lyricism. After attending Sarah Lawrence College...