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CHICKASHA – In his first year of eligibility for the award, USAO junior Scott Parkinson was named a Daktronics-NAIA Scholar-Athlete. He is one of 15 players in the state to be named to the list, which is complete with 315 players nationwide. Players must maintain a minimum grade point average of 3.5 and be at least a junior to qualify. Parkinson, a physical education junior, has a cumulative GPA of 3.56.
CHICKASHA – Honored for her scholastic achievement as well and athletic success, USAO senior Erin Coggan was named a Daktronics-NAIA Scholar-Athlete on Friday. She is one of 17 players in the state to be named to the list, which is complete with 492 players nationwide. Players must maintain a minimum grade point average of 3.5 to qualify. Coggan, an education senior, quickly found a balance between her soccer career and her academic pursuits. The student-athlete has a cumulative GPA of 3.58.
WALTER DAVIDSON Davidson, Jr. Jan 24, 1942 - Nov 16, 2012 UNION CITY Walter Cleveland Davidson, Jr. was born January 24, 1942, in Lindale, Texas, to Walter and Mildred Davidson and went home to be with his heavenly Father on November 16, 2012, at the age of 70. He served in the U.S. Army 1960 - 1963 and married the love of his life, Estella Marie Tenney, on November 17, 1963, in Anadarko, Oklahoma.
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Eleven students at the University of Science and Arts were honored recently as they were initiated into Kappa Delta Pi, an international honor society in education.
Softball at Langston University
2/4:00 p.m.
Langston, OK
Softball v. MACU
Chickasha, OK
Softball at MACU - This game has been postponed due to weather. A new date has not yet been set.
Oklahoma City, OK
Softball at St. Gregory's University
Shawnee, OK


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Number 518
ABSTRACT: Intimate partner violence (IPV) is a significant yet preventable public health problem that affects millions of women regardless of age, economic status, race, religion, ethnicity, sexual orientation, or educational background. Individuals who are subjected to IPV may have lifelong conse...
February 2012
Number 496
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ABSTRACT: Compared with men, at-risk alcohol use by women has a disproportionate effect on their health and lives, including reproductive function and pregnancy outcomes. Obstetrician–gynecologists have a key role in screening and providing brief intervention, patient education, and treatment refe...
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ABSTRACT: Applying the principles of motivational interviewing to everyday patient interactions has been proved effective in eliciting "behavior change" that contributes to positive health outcomes and improved patient–physician communication. Current Procedural Terminology codes are available to ...
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ABSTRACT: Drug and alcohol abuse is a major health problem for American women regardless of their socioeconomic status, race, ethnicity, and age. It is costly to individuals and to society. Obstetrician–gynecologists have an ethical obligation to learn and use a protocol for universal screening qu...
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quote:Did you actually delete the the frames of the first 22 layers, or did you just delete the layers? If you just deleted the layers then the frames of the gif are still there, they are just blank resulting in skipping.
quote:timdallinger - how do you hyperlink an image
quote:1) Capture of live video stream to file using a tool like Net Transport 2) Captured video file imported into Photoshop and cut/edited 3) Create GIF You could also pull from your sat/cable box with video capture hardware (Hauppauge makes some cool shit) or even screen capture to video with a tool like CamStudio.


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(BaseballStL) -- Fans gathered outside Busch Stadium on Saturday night to pay tribute to the life of Cardinals legend Stan Musial.
A memorial site was established around Musial's statue near Gate 3, just hours after family members confirmed his passing. The memorial site will remain outside the stadium until an undetermined future date, according to a Cardinals release.
The team has also set up a website (www.cardinals.com/stan) to pay tribute to Musial, and allow fans to offer condolences to the family.
Funeral arrangements have not yet been finalized. In lieu of flowers, Musial's family asks that donations be made to Covenant House or a charity of the fan's choice in the name of Stan Musial.


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THE DEPARTMENTS OF INSTRUCTION The term "Departments of Study" was used in the catalogue of 1869-70 for the departments of instruction, while the term "Course of Instruction" was used for the curricu-lum, or programme of studies. The next year, "Courses of Study" replaced "both of the former terms; and for a decade thereafter, "Departments of Study", or "Departments", was preferred. "Courses of Study" was next used until 1885, when "both "Courses of Instruction" and "Courses of Study" were used for thirteen years; finally, in 1898, the term "Departments of Instruc-tion" was introduced and differentiated from the "Courses of Study". The number of departments varied from eight (in 1869-70) to twenty (in 1887-89), with a yearly average of sixteen; and the number of subjects taught^ from eighteen (in 1871-72) to thirty (in 1899-00), with a yearly average of twenty-four. The jjtunber-of -in-structors varied meanwhile from fourteen (in 1869-70) to twenty-eight (in 1900-02), with a yearly average of twenty-two. Thus, each department had an average of 1 3/ll instructors, and each subject t w of an instructorj ._... _ __ — a r r— Eight departments were started in the first year and maintained throughout the period,, namely: History English Latin ^ " u n d e r t l l e t e r a "Ancient Languages" until 1871 G e m a i ^ m i t e < i u n d e r t h e t e r m "Modern Languages" until 1871 Mathematics Natural History (called "Natural Science", 1869-70; "Biology and Geology", in 1891-93 and 1900-02; "Biology", 1893-1900) Physics (called "Natural Philosophy" t 1870-71) Chemistry (-united with Physics, 1869-70) Elocution (called "Heading and Speaking", 1885-93) / / 7
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The Office Home and Student 2010 Software (32/64-bit) from Microsoft is a suite of productivity applications for Windows. It includes a word processor (Word, B&H# MIWHS2010), spreadsheet application (Excel, B&H# MIEHS2010), presentation creation suite (PowerPoint, B&H# MIPPHS2010), and information manager (OneNote). This version of Office offers the above software on one DVD and includes three licenses for installing the software on up to three PCs in your home. The software is sold for noncommercial use only.
System Requirements |
Computer: 500MHz Operating System: Windows XP SP3, Vista, 7 Memory: 256MB Hard Drive: 1.5GB DVD Drive for installing software Note: This version offers three licenses for non-commercial use. |


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I found this to be interesting and confirms a concept on which I have been working for many years now...watching and observing.
http://www.theblaze.com/stories/2013/08 ... ker-rooms/
It seems that sex and sexualty have become the natural default settings for the whole of the United States and Kalifornia is leading the charge along with several Eastern very left/liberal states. These states have become the default settings for every other state to follow...carte blanche. The news media is mostly catering to this fingerprint as change agents/cheerleaders.
By sex and sexuality becoming the natural default settings ..I mean people who choose to define who and what they are by sex and sexuality..and expect the rest of the nation to fall silent while it takes place all around them and even drags them in to the cesspool created by such runaway sex and sexuality.
This index or fingerprint is being used and misused on Americans to cause confusion and division...by not allowing Americans to think it through for themselves. It is being used and misused to "Censor and Control/Silence" any opposing views or understanding while not allowing Ameicans to think outside of authorized pre conditioned blocks of thinking. This is exactly what censorship does.
What is missing from this debate or understanding is the concept that there are Ameicans out here who do not want to define themselves by their Sex/Sexuality or Sexual Orientation. They do not want this fingerprint to be the number one concept and understanding of who and what we are as people. They find this line of thinking highly offensive because they understand that people are more than sex, sexuality, sexual orientation...much much more.
They also understand that this fingerprint is being used and carefully cultivated to divide the nation by someone carefully operating behind the scenes and not wanting to be known or seen. It is not being used to unite or lead people but to divide a whole nation and people.
The same can be said of Racial issues as well as womens issues..all of them being used and misused to divide a people and nation ..not to unite them and all of them being sponsored, tailored to/catered to by government.
All of these issues are becoming very taxing and burdensome on the American Soul..and some are begining to speak out on it as it should be. They appear to be tailor made for the purposes of the body politic.
This business out in Kalifornia is just another facet of tolerance for anyone and everyone but thinking Americans. No thinking allowed here.
Only drama and emotions...and only in one direction ..which is why it is not tolerance nor leadership.
It is going to wax worse and worse under logical, reasonable, Enlightened, Intelligent men.


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Endometritis is an inflammation or irritation of the lining of the uterus (the endometrium). It is not the same as endometriosis .
Endometritis is caused by an infection in the uterus. It can be due to chlamydia, gonorrhea, tuberculosis, or a mix of normal vaginal bacteria. It is more likely to occur after miscarriage or childbirth. It is also more common after a long labor or C-section.
The risk of endometritis is higher after having a pelvic procedure that is done through the cervix. Such procedures include:
Endometritis can occur at the same time as other pelvic infections.
The health care provider will perform a physical exam with a pelvic exam. Your uterus and cervix may be tender and the provider may not hear bowel sounds . You may have cervical discharge.
The following tests may be performed:
You will need to take antibiotics to treat the infection and prevent complications. Finish all your medicine if you have been given antibiotics after a pelvic procedure. Also, go to all follow-up visits with your health care provider.
You may need to be treated in the hospital if your symptoms are severe or occur after childbirth.
Other treatments may involve:
Sexual partners may need to be treated if the condition is caused by a sexually transmitted infection.
In most cases, the condition goes go away with antibiotics. Untreated endometritis can lead to more serious infection and complications.
Call your health care provider if you have symptoms of endometritis.
Call right away if symptoms occur after:
Endometritis caused by sexually transmitted infections can be prevented by:
Women having a C-section may have antibiotics before the procedure to prevent infections.
Duff P. Maternal and perinatal infection -- bacterial. In: Gabbe SG, Niebyl JR, Simpson JL, et al, eds. Obstetrics: Normal and Problem Pregnancies. 6th ed. Philadelphia, PA: Saunders Elsevier; 2012:chap 51.
Eckert LO, Lentz GM. Infections of the lower and upper genital tract. In: Lentz GM, Lobo RA, Gershenson DM, Katz VL, eds. Comprehensive Gynecology. 6th ed. Philadelphia, PA: Mosby Elsevier; 2012:chap 23.
Smaill FM, Gyte GM. Antibiotic prophylaxis versus no prophylaxis for preventing infection after cesarean section. Cochrane Database Syst Rev. 2010 Jan 20;(1):CD007482.
Susan Storck, MD, FACOG, Chief, Eastside Department of Obstetrics and Gynecology, Group Health Cooperative of Puget Sound, Bellevue, Washington; Clinical Teaching Faculty, Department of Obstetrics and Gynecology, University of Washington School of Medicine, Seattle, WA. Also reviewed by David Zieve, MD, MHA, Bethanne Black, and the A.D.A.M. Editorial team.
For help in finding a doctor or health service that suits your needs, call the UPMC Referral Service at 412-647-UPMC (8762) or 1-800-533-UPMC (8762). Select option 1.
UPMC is an equal opportunity employer. UPMC policy prohibits discrimination or harassment on the basis of race, color, religion, ancestry, national origin, age, sex, genetics, sexual orientation, gender identity, marital status, familial status, disability, veteran status, or any other legally protected group status. Further, UPMC will continue to support and promote equal employment opportunity, human dignity, and racial, ethnic, and cultural diversity. This policy applies to admissions, employment, and access to and treatment in UPMC programs and activities. This commitment is made by UPMC in accordance with federal, state, and/or local laws and regulations.
Medical information made available on UPMC.com is not intended to be used as a substitute for professional medical advice, diagnosis, or treatment. You should not rely entirely on this information for your health care needs. Ask your own doctor or health care provider any specific medical questions that you have. Further, UPMC.com is not a tool to be used in the case of an emergency. If an emergency arises, you should seek appropriate emergency medical services.
For UPMC Mercy Patients: As a Catholic hospital, UPMC Mercy abides by the Ethical and Religious Directives for Catholic Health Care Services, as determined by the United States Conference of Catholic Bishops. As such, UPMC Mercy neither endorses nor provides medical practices and/or procedures that contradict the moral teachings of the Roman Catholic Church.
© UPMC Pittsburgh, PA, USA UPMC.com


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Addison disease is a disorder that occurs when the adrenal glands do not produce enough hormones.
Adrenocortical hypofunction; Chronic adrenocortical insufficiency; Primary adrenal insufficiency
The adrenal glands are small hormone-releasing organs located on top of each kidney. They are made up of an outer portion, called the cortex, and an inner portion, called the medulla.
The cortex produces three hormones:
Addison disease results from damage to the adrenal cortex. The damage causes the cortex to produce hormone levels that are too low.
This damage may be caused by the following:
Risk factors for the autoimmune type of Addison disease include other autoimmune diseases :
Certain rare genetic defects may also cause adrenal insufficiency.
Symptoms of Addison disease include:
Laboratory tests may show:
Additional laboratory tests may be ordered.
Other tests may include:
Treatment with replacement corticosteroids will control the symptoms of this disease. These medicines usually need to be taken for life.
Never skip doses of your medication for this condition because life-threatening reactions may occur.
Your doctor may increase your dosage because of:
During an extreme form of adrenal insufficiency, called adrenal crisis , you must inject hydrocortisone right away. Treatment for low blood pressure is usually needed as well.
Some people with Addison disease are taught to give themselves an emergency injection of hydrocortisone during stressful situations. Always carry medical ID (card, bracelet, or necklace) that says you have adrenal insufficiency. The ID should also say the type of medicine and dosage you need in case of an emergency.
With hormone therapy, most people with Addison disease are able to lead a normal life.
Complications can occur if you take too little or too much adrenal hormone.
Complications also may result from the following related illnesses:
Call your health care provider if:
If you have symptoms of adrenal crisis, give yourself an emergency injection of your prescribed medication. If it is not available, go to the nearest emergency room or call 911.
Symptoms of adrenal crisis include:
Chaker AJ, Vaidya B. Addison disease in adults: diagnosis and management. Am J Med. 2010;123:409-413.
Guber HA, Farag AF. Evaluation of endocrine function. In: McPherson RA, Pincus MR, eds. Henry's Clinical Diagnosis and Management by Laboratory Methods. 22nd ed. Philadelphia, Pa: Elsevier Saunders; 2011:chap 24.
Stewart PM, Krone NP. The adrenal cortex. In: Melmed S, Polonsky KS, Larsen PR, Kronenberg HM, eds. Williams Textbook of Endocrinology. 12th ed. Philadelphia, Pa: Elsevier Saunders; 2011:chap 15.
Brent Wisse, MD, Associate Professor of Medicine, Division of Metabolism, Endocrinology & Nutrition, University of Washington School of Medicine. Also reviewed by David Zieve, MD, MHA, Bethanne Black, and the A.D.A.M. Editorial team.
For help in finding a doctor or health service that suits your needs, call the UPMC Referral Service at 412-647-UPMC (8762) or 1-800-533-UPMC (8762). Select option 1.
UPMC is an equal opportunity employer. UPMC policy prohibits discrimination or harassment on the basis of race, color, religion, ancestry, national origin, age, sex, genetics, sexual orientation, gender identity, marital status, familial status, disability, veteran status, or any other legally protected group status. Further, UPMC will continue to support and promote equal employment opportunity, human dignity, and racial, ethnic, and cultural diversity. This policy applies to admissions, employment, and access to and treatment in UPMC programs and activities. This commitment is made by UPMC in accordance with federal, state, and/or local laws and regulations.
Medical information made available on UPMC.com is not intended to be used as a substitute for professional medical advice, diagnosis, or treatment. You should not rely entirely on this information for your health care needs. Ask your own doctor or health care provider any specific medical questions that you have. Further, UPMC.com is not a tool to be used in the case of an emergency. If an emergency arises, you should seek appropriate emergency medical services.
For UPMC Mercy Patients: As a Catholic hospital, UPMC Mercy abides by the Ethical and Religious Directives for Catholic Health Care Services, as determined by the United States Conference of Catholic Bishops. As such, UPMC Mercy neither endorses nor provides medical practices and/or procedures that contradict the moral teachings of the Roman Catholic Church.
© UPMC Pittsburgh, PA, USA UPMC.com


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FPGA Resources
Partners Program
The Mentor Graphics Synthesis Partners Program brings together world-class silicon, software and IP vendors to benefit our mutual customers. Learn More
DO-254 Solutions
Mentor Graphics solutions deliver a best-practice methodology for requirements-based design to help you meet your DO-254 and quality objectives while improving the productivity of your flows and valuable resources. For early system-level verification of FPGA components, SystemVision provides a virtual lab for design and analysis of distributed mechatronic systems.
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ASIC/FPGA Design & Verification Community
ASICs and FPGAs have progressed tremendously with complex FPGAs now requiring ASIC-like design methodologies. The expansion of HDLs from VHDL and Verilog to SystemVerilog has further fueled the necessity for sophisticated design and verification methodologies. Additionally, raising the abstraction level for design and synthesis from RTL to Electronic System Level (ESL) with languages such as C/C++ and SystemC has enabled engineers to understand the combined impact of the hardware and software architecture on system power, performance and functionality early in the design project. It is with these needs that we have created this ASIC/FPGA community to facilitate designers in communicating, collaborating, comparing, and occasionally commiserating, on ASIC and FPGA design.
We welcome all of your input


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We also started hand-quilting the hexagon quilt the volunteers had pieced the summer before. Sitting on that shady porch hand-quilting, visiting with my sister-in-law who I rarely see, but enjoy so much, with my kids out roaming and exploring in the fresh air. It was so great! And so therapeutic as I was dealing with all my thyroid nonsense. (Plus it was fun to see that little guy so earnestly want to learn to quilt!)
It was a good reminder of why a slower paced life is a good thing. Granted, we weren't trying to survive by the sweat of our brow - our main task was to great guests, explain the history of the house where we were, etc. But that was fun too! One of my favorite visitors was a woman from Italy who is a fellow quilter. All of it was a good reminder as to why a slower-paced life, not to mention visiting with old and new friends in real life, is a great thing for our well-being.
I LOVED this star quilt. I think this is the inspiration for my next paper-piecing project!


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quote:I haven't been keeping up lately...are we gonna be STACKKKKKKED or frickKKKKED this year? I'm really slacking...I did see they released the Braves caravan schedule though
quote:are we gonna be STACKKKKKKED or frickKKKKED this year?
quote:He will be a Brave before the end of the business day Thursday.
quote:Several teams have called to see if Chipper Jones can be persuaded to come out of retirement and play another season, agent B.B. Abbott told Mark Hale of the New York Post (Twitter links). However, Jones will stay retired. The Yankees didn't call about the 40-year-old, Hale reports.
quote:but we don't believe in the metrics


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"The chances of anyone getting a pardon from this president are very, very slim," said P.S. Ruckman, a professor of political science at Rock Valley College in Illinois, who studies the use of the pardon power.
Since September, Siegelman, 66, has been in a federal prison in Oakdale, La., serving out the remainder of a six-year sentence in a 2006 public corruption case.
Siegelman exhausted his final appeal last summer, when the U.S. Supreme Court declined to hear his case. Since then, supporters say they're seeking a presidential pardon for the former governor, whose sentence ends in 2018.
Ten years ago today, Siegelman left elected office as his 2002 gubernatorial opponent Bob Riley was sworn in as Alabama's governor. For Siegelman the ensuing decade became a rollercoaster ride of investigations, legal proceedings and appeals.
A few years after leaving office, Siegelman was brought to trial after giving former HealthSouth CEO Richard Scrushy — a $500,000 contributor to a fund that supported Siegelman's campaign for a lottery — a seat on a state hospital board.
It has become one of the most hotly debated court cases of recent years, with Siegelman's supporters pointing out that politicians often give appointments to political donors, and questioning the tactics of the prosecution. More than 100 former attorneys general signed a court brief requesting his release.
But it wasn't enough to convince the jury, or the appeals courts that heard the case afterward. Now Siegelman's supporters are doing their best to try to get the attention of the only person who can release the former governor — the president.
But Obama's first term has produced fewer pardons than almost any single presidential term, Ruckman said. Presidents tend to be friendlier to clemency appeals in the final year of their final term. For Obama, that would come in 2016.
Holding out
Dana Siegelman acknowledges that her father's chances for a quick pardon might be better if Mitt Romney had won the 2012 election — making today the last day of Obama's term in office.
Dana Siegelman said her father rooted for Obama to win anyway.
"He said he'd rather be in prison for another five years and see the country in good hands," she said.
The former governor's daughter said that a year ago, she was in Cairo, working toward a master's degree in Middle Eastern studies. Since September, she said, she's working 18 hours a day to draw attention to her father's case.
On Jan. 10, Siegelman supporters sent out an appeal asking sympathetic friends to write to national news programs such as the NBC Nightly News and request coverage of the case. In December, the website Huffington Post ran a webcast in which Siegelman supporters made their case for a pardon.
Dana Siegelman said she landed the HuffPost piece by "stalk(ing) the producer on Facebook" and bombarding him with information about the case.
The former governor, contacted through prison officials, turned down The Anniston Star's request for an in-person interview. Dana Siegelman said prison rules allow only 10 people on an inmate's list of approved visitors; the former governor, she said, was still holding out for nationwide media.
"If you shoot for the moon, maybe you'll land among the stars," she said, describing the organization's media strategy.
Long odds
Dana Siegelman is adamant that her father is innocent. She lives in Boston now, but is mystified by the reaction she gets when she returns to Alabama, where guilt or innocence don't seem to matter to some voters.
"People in Alabama are like, 'We love your dad, even though he's guilty. He had a good heart,'" she said.
Still, nearly 45,000 people have signed her online petition seeking the former governor's release on the grounds that he's innocent.
That strategy won't work, predicts Ruckman, the pardons expert.
The vast majority of pardons are granted to people who've already served their time, he said, and are simply seeking restoration of their civil rights.
Commutations — that is, reductions in sentence for people now in prison — are extremely rare, Ruckman said.
"Obama has granted just 22 pardons and one commutation in four years," Ruckman said. That makes Obama's first term the least lenient since the presidency of George Washington.
And to apply for commutation, he said, an inmate usually has to admit to some degree of guilt. Ill health or old age might shorten a sentence, Ruckman said, but pleas of innocence rarely do.
"If you're asking for a commutation on the grounds that you're innocent, your odds are extremely long," he said.
Front of the line
The risk of political backlash, Ruckman said, has made presidents increasingly reluctant to use the power of the pardon. Bill Clinton granted clemency to more than 400 people, while George W. Bush pardoned less than half that number.
And there's a backlog of requests. Ruckman said thousands of current and former inmates have petitions for clemency filed with the Justice Department.
Grants of clemency usually pick up in a president's final year. But Obama's track record would make a last-minute appeal in 2016 unlikely.
"The more leniency a president shows, the less controversial any pardon is likely to be," Ruckman said, explaining that when the practice is perceived as normal for any given president, people tend to scrutinize it less.
Otherwise, Ruckman said, "You have to explain why this one petitioner jumped to the front of the line."
And no matter how many public appeals an inmate makes, Ruckman said, presidents almost never pardon someone who hasn't already filed a clemency petition. Dana Siegelman said the former governor's lawyers are still working on Don Siegelman's petition, which could be ready within months.
She said they're still struggling with the fact that the commutation application seems to require an admission of guilt.
Asking for
Some petitioners swallow their pride and drop their claims of innocence in exchange for freedom.
That might be tough for Siegelman, whose case has become a cause célèbre for Democrats, who see him as a rising political figure cut down in his prime.
Dana Siegelman said her father "would be on the national stage" if not for the conviction.
University of Alabama political science professor Stephen Borelli said it wasn't entirely unthinkable. A Siegelman congressional run was more realistic, he said, but the former governor fit the mold Democrats once looked for in presidential candidates.
"They wanted well-educated Southern governors who didn't fit the stereotype," Borelli said. "They wanted wonks, not demagogues."
Ruckman said Siegelman did attend the Democratic National Convention in Charlotte, N.C., in September, just a week before his return to prison. News reports from the time quote Siegelman saying he was there to discuss the possibility of a pardon.
But past political clout means little when someone is seeking clemency, Ruckman said. It might even be a bad thing.
Ruckman cited another jailed politician, former Illinois Gov. George Ryan, now in prison on a corruption charge. He said Ryan first appealed directly to the president for a pardon, then filed a clemency petition arguing his innocence. Neither worked — probably because of the potential political fallout if a president bypassed the process to pardon a politician.
It was a tough learning process for Ryan, Ruckman said.
"If you try to get everything, you can wind up with nothing," he said.
Capitol & statewide correspondent: 256-294-4193. On Twitter @TLockette_Star.


text: Check out CCI Beauty's full selection of salon supplies and equipment on clearance. We continually update this section to showcase our latest specials on salon supplies. So whether you're looking for a trolley for your spa or a styling chair for your salon, let CCI Beauty be your first stop for all your salon supplies.


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Gamma menu adjusts the gray scale that represents middle tones on the
screen. Adjusting Brightness brightens the whole screen, but adjusting Gamma only
brightens the medium brightness. Gamma affects how contrasts appear on your
screen. For instance, gamma that higher (represented by a lower number,
such as 2.0) will make it harder to distinguish between brighter highlights
in pictures, and gamma that is lower (represented by a higher number, such
as 2.4), will make it harder to distinguish between darker shadows in pictures.
For instructions how to change the gamma setting for a specific model of monitor, click here to go to the Samsung Download center, where you can enter your monitor's model number and download a manual.


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Denim Pencil Skirt in Dark Rinse Wash
Denim Pencil Skirt in Dark Rinse Wash
$24 .88
 In an ultra dark blue wash for a clean and polished result, we recast the feminine pencil silhouette in sleek stretch denim for undeniably covetable cool. Quarter pockets. Vertical seam detail at front and back. Side zip. Back yoke. Back vent. 20 1/2" long.


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Drug Notes
UPMC Patient Education Materials
Calculators and Assessment Tools
Anatomy Navigator
Conditions Navigator
Hand-foot-mouth disease is a common viral infection that most often begins in the throat.
Coxsackievirus infection; HFM disease
Hand-foot-and-mouth disease (HFMD) is most commonly caused by a virus called coxsackievirus A16.
Children under age 10 are most often affected. Teens and adults can sometimes get the infection. HFMD usually occurs in the summer and early fall.
The virus can spread from person-to-person through tiny, air droplets that are released when the sick person sneezes, coughs, or blows their nose. You can catch hand-foot-and-mouth disease if:
The virus is most easily spread the first week a person has the disease.
The time between contact with the virus and the start of symptoms is about 3 to 7 days. Symptoms include:
A history of recent illness and a physical examination, demonstrating the characteristic vesicles on the hands and feet, are usually sufficient to diagnose the disease.
There is no specific treatment for the infection other than relief of symptoms.
Antibiotics do not work because the infection is caused by a virus. (Antibiotics treat infections caused by bacteria, not viruses.) To relieve symptoms, the following home care can be used:
Complete recovery occurs in 5 to 7 days.
Call your health care provider if there are signs of complications, such as pain in the neck or arms and legs. Emergency symptoms include convulsions.
You should also call if:
Avoid contact with people with HFMD. Wash your hands well and often, especially if you are in contact with people who are sick. Also teach children to wash their hands well and often.
Abzug MJ. Nonpolio enteroviruses. In: Kliegman RM, Stanton BF, St. GemeIII JW, Schor NF, Behrman RE, eds. Nelson Textbook of Pediatrics. 19th ed. Philadelphia, Pa: Elsevier Saunders; 2011:chap 242.
Habif TP. Exanthems and drug eruptions. In: Habif TP, ed. Clinical Dermatology. 5th ed. Philadelphia, Pa: Elsevier Mosby; 2009:chap 14.
Linda J. Vorvick, MD, Medical Director and Director of Didactic Curriculum, MEDEX Northwest Division of Physician Assistant Studies, Department of Family Medicine, UW Medicine, School of Medicine, University of Washington. Also reviewed by David Zieve, MD, MHA, Bethanne Black, and the A.D.A.M. Editorial team.
For help in finding a doctor or health service that suits your needs, call the UPMC Referral Service at 412-647-UPMC (8762) or 1-800-533-UPMC (8762). Select option 1.
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Medical information made available on UPMC.com is not intended to be used as a substitute for professional medical advice, diagnosis, or treatment. You should not rely entirely on this information for your health care needs. Ask your own doctor or health care provider any specific medical questions that you have. Further, UPMC.com is not a tool to be used in the case of an emergency. If an emergency arises, you should seek appropriate emergency medical services.
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1006 N Beal Pkwy
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We're here to help you buy the used car, truck, or SUV that's right for you. You'll find several tools on this site to make the process as easy as possible. From your computer you can browse Quality Imports Toyota's used car inventory, view our used car specials, and even fill out our online credit application.
Quality Imports Toyota's Used Car Department stocks Toyota Certified pre-owned vehicles along with used vehicles from other popular brands such as Honda, Ford, Hyundai, Jeep, Nissan, Chevy, and more. Whatever you are shopping for, all our used cars and trucks for sale near Pensacola and Panama City Beach have been put through an exhaustive mechanical inspection that assures you of trouble-free driving. Our plentiful inventory means Quality Imports Toyota offers great values on every vehicle in stock. Stop by our Fort Walton Beach used Toyota dealership and browse our used car inventory.
If the economic downturn has put the squeeze on your finances and you need to replace your current vehicle or add a second car, buying used can be the path to economical transportation. Quality Imports Toyota's access to trade-ins, as well as our buying power throughout the Pensacola area, are what allow us to carry an exceptional selection. While a used car saves you money when you buy, the practicality extends to lower insurance premiums, and used cars typically depreciate more slowly. Bring your trade-in from anywhere in the Pensacola area and shop our inventory of fine used cars, trucks, minivans and SUVs.
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Foam Gear for LARP
Realistic, Durable, Safe: Calimacil High-Quality Foam Swords!
Calimacil is a world-renowed company specialized in making high-quality foam gear for live-action role-playing (LARP), historical or post-apocalyptical reenactments as well as martial arts training. Whether you're looking for a historical sword, a heroic-fantasy sabre or a zombie-smashing tool, we have the right weapon for you!
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Watch this video to see Calimacil's sword in action and then let us know what you think.
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Elephant Complete Lamp
No longer available
- Overview
Our ceramic Indian elephant lamp is a special treasure next to her bed or on her desk. Placed on a sturdy base and topped with a cotton canvas shade, the elephant is detailed with a traditional blanket and headdress.
- 12.5 diameter, 19.5" high
- Base is constructed of acrylic.
- Shade is constructed of cotton and linen.
- Features a clear cord; polarized plug.
- All our shades are designed with an UNO fitter for securing shade to base.
- UL-listed.
- Title 20 compliant lamps will be shipped to CA addresses. Learn more to understand product differences.
- Dimensions & Care
- Overall: 12.5 diameter, 19.5" high
- Base: 11.5" wide x 5" deep x 14" high
- Shade: 12.5" diameter, 8.5" high
- Cord: 7.5' long
- Bulb: 60 watts, type A (not included)
- Weight: 5.5 pounds
- Dust with a soft, dry cloth.
- To protect the finish, do not apply abrasives or household cleaners.
- Clean with a soft dry, cloth or static duster.
- Do not exceed specified wattage.
- Shipping Info
- Please allow 5-7 business days for delivery. Delivery estimate includes monogrammed and gift-wrapped items.


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© 2012 Jessie Kaufman |
That's how I used to feel about kale.
So here's the thing. Anyone that tells you kale chips taste like potato chips are lying. Or they've never had a Dorito. Both no-no's in my book. Don't lie to me about what healthy food tastes like, you're just gonna get my hopes up and make me go on a Taco Bell bender. Kale chips taste more like crispy brussel sprouts. I've lost you. Keep reading. You can do it. The beautiful thing about kale chips though, is that you can mask that flavor and still end up with a healthy, semi-good tasting "chip."
I can't eat a lot of salt. I have Meniere's disease. Meniere's sounds scarier than it is. Basically the fluid in my ear is unlevel and that makes me clumsy, dizzy, and generally a buzzkill to be around if I don't take my anti-nausea pills. It also makes my ears hurt a lot when I fly, even if I take 10 Sudafeds, chew gum, and apply warm water to my ears. Salt makes you retain water, which makes my fluid even more unlevel, so if you're noticing the lack of salt in my recipes, that's why. Plus, I figure, it doesn't hurt to keep you guys healthy too.
Anyway, Kale Chips. I know his recipe has been done a billion times before but there's something different at the end.
adapted from Gluten Free Girl.
P.S. You want to know what else is aweome? Bok Choy Chips. Follow the same instructions. These taste more like potato chips.


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Drug Notes
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An endoscope is a device with a light attached that is used to look inside a body cavity or organ. The scope is inserted through a natural opening, such as the mouth during a bronchoscopy or the rectum for a sigmoidoscopy .
A medical procedure using any type of endoscope is called endoscopy .
See also:
Flechner SM, Finke JH, Fairchild RL. Basic instrumentation and cystoscopy. In: Wein AJ, Kavoussi LR, Novick AC, Partin AW, Peters CA, eds. Campbell-Walsh Urology. 10th ed. Philadelphia, PA: Saunders Elsevier; 2012:chap 17.
Kimmey MB. Complications of gastrointestinal endoscopy. In: Feldman M, Friedman LS, Brandt LJ, eds. Sleisenger & Fordtran's Gastrointestinal and Liver Disease. 9th ed. Philadelphia, PA: Saunders Elsevier; 2010:chap 40.
Samlan RA, Gartner-Schmidt J, Kunduk M. Visualization of the larynx. In: Cummings CW, Flint PW, Haughey BH, et al, eds. Otolaryngology: Head & Neck Surgery. 5th ed. Philadelphia, PA: Mosby Elsevier; 2010:chap 57.
Linda J. Vorvick, MD, Medical Director and Director of Didactic Curriculum, MEDEX Northwest Division of Physician Assistant Studies, Department of Family Medicine, UW Medicine, School of Medicine, University of Washington, Seattle, WA. Also reviewed by A.D.A.M. Health Solutions, Ebix, Inc., Editorial Team: David Zieve, MD, MHA, Bethanne Black, Stephanie Slon, and Nissi Wang.
For help in finding a doctor or health service that suits your needs, call the UPMC Referral Service at 412-647-UPMC (8762) or 1-800-533-UPMC (8762). Select option 1.
UPMC is an equal opportunity employer. UPMC policy prohibits discrimination or harassment on the basis of race, color, religion, ancestry, national origin, age, sex, genetics, sexual orientation, gender identity, marital status, familial status, disability, veteran status, or any other legally protected group status. Further, UPMC will continue to support and promote equal employment opportunity, human dignity, and racial, ethnic, and cultural diversity. This policy applies to admissions, employment, and access to and treatment in UPMC programs and activities. This commitment is made by UPMC in accordance with federal, state, and/or local laws and regulations.
Medical information made available on UPMC.com is not intended to be used as a substitute for professional medical advice, diagnosis, or treatment. You should not rely entirely on this information for your health care needs. Ask your own doctor or health care provider any specific medical questions that you have. Further, UPMC.com is not a tool to be used in the case of an emergency. If an emergency arises, you should seek appropriate emergency medical services.
For UPMC Mercy Patients: As a Catholic hospital, UPMC Mercy abides by the Ethical and Religious Directives for Catholic Health Care Services, as determined by the United States Conference of Catholic Bishops. As such, UPMC Mercy neither endorses nor provides medical practices and/or procedures that contradict the moral teachings of the Roman Catholic Church.
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It has often been stated that a "cover up" is in place regarding the subject of the UFO. Let us define what the term means, "Unidentified Flying Object".
Any object, track, blip, trace, which is unidentified is going to be cause for concern for those responsible for the security of any particular country.
The first problem is to identify the unidentified object, with all available means available to the intelligence services, civilian and military. If the object remains unidentified it will be "classified". This is a safe guard for a number of reasons. It could be that the military do not wish to seen as not doing their job and unable to account for every object in their skies, and this would entail criticism from those seeking political gain and budgetary restrains and so forth
In the beginning of the modern UFO era, it was a purely a defense matter, with ramifications of public over reacting by forming conclusions which were baseless, and the possibility of losing control of the populous. Also the fact that these sighting, were unidentified which would make the military and the intelligence services, think the UFOs have more domestic origins, such as psychological warfare devices by foreign powers or even technology developed by their enemies.
But times change and so does the UFO phenomena. The situation developed to the extent that it transcended to a technological and a psychological one. The technology that is implied by the nature of the phenomena is of great interest to the technological divisions and research and development departments of the US military and civilian agencies which include private corporations. This is the current situation we are in.
Many intelligence agencies and military components of the US and foreign countries have a great desire to obtain a technological advantage over the other, and this is one of the reasons for the cover up. The main reason is public's over reaction, if ALL the information was forthcoming pertaining to the UFO subject. If everything was taken into consideration they believe it would have a catastrophic effect on the mind set of many members of their society. The levels of mentality and social behavior vary greatly, and the effect would be frankly unknown, and this in turn can be dangerous. For the primary purpose of any government is keeping control and order over their populations. This is for security, political and economic reasons. Any chaos in a countries population is exploited by foreign powers for its own gain, which makes the matter worse.
So who is now responsible for the cover up and control of the flow of UFO information? The military in the US has gone far as it can and it can go now further, the matter is now under the preview of the Central Intelligence Agency. The collection of information comes from all the apparatus at their disposal, including the military, civilian and public sources. The reasons are still there from the very beginning of the modern UFO sightings to now, for this cover up will remain intact, and it will continue to be so.
There has been a wide spread consensus the UFOs are indescribable linked to there origins being alien or inter dimensional , this in turn as somewhat added to the limitation of the flow of information, even low graded intelligence pertaining to the UFO, being accessed by the public. So the intelligence community uses alternative terms in some more sensitive events that have occurred pertaining to this phenomenon, this in turn further restricts the access to the information.
The reason for this has been previously stated…"over reacting" by the public, this is of primary concern. The techniques used for control are extensive, but an uninformed and ignorant public are more easily manipulated and controlled.


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Any person who is sexually active can be infected with chlamydia. Abstaining from oral, vaginal, and anal sex is the most assured way to remain uninfected. However, if you are sexually active, there are steps you can take to help reduce your risk of chlamydia.
- Have a mutually monogamous relationship with an uninfected partner.
- Always use a latex condom during all sexual activity. Proper and consistent use of condoms is important in order for them to be effective.
- Get recommended screening tests, especially if you are under the age of 25, or are not in a monogamous relationship.
- Avoid risky behaviors, such as unprotected or anonymous sex.
- Know your status and your partner's. Openly discuss sexually transmitted diseases (STD)s.
- Talk to your doctor about your risk factors and any concerns you have about STDs.
Don't let the cost of healthcare deter you from knowing your status. Many local clinics and health facilities offer free screening tests.


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Lies / False Promises - Best Buy Can't Deliver a Simple Preorder
Posted by
RESTON, VIRGINIA -- My Story of Trying to Get my Batman: Arkham Origins Pre-Order
Firstly, let me state that I fully understand that mistakes happen. The imperfect human condition means that no person, company, or system will ever operate without at least a few hiccups. However, it seems to me that Best Buy's atrocious handling of the shipping issues that have impacted the delivery of pre-orders for the PC version of the new Batman: Arkham Origins game goes far beyond the "unexpected error" realm and into the arena of utter incompetence in business operations. Here is my short story of trying to procure my pre-order:
1) I pre-ordered a copy of the PC version of Batman: Arkham Origins several weeks prior to the game's release. My order was processed on Bestbuy.com and I requested store pickup at the company's Reston, VA location (Store #297).
2) I received an email confirmation one day prior to the game's release date indicating that my order would be ready for store pickup the following day. At this point, Bestbuy.com also indicated that my order had arrived at the store and instructed me to pick up my order as soon as possible.
3) The following day (October 25th) I drove to Best Buy Store #297 to pick up my order as instructed. I did not go to the store until later in the day – around 7:00PM. When I arrived at the store and provided the clerk with my order information and confirmation email, I was given nothing more than a puzzled look. Store staff proceeded to ignore my presence for about 30 minutes whilst various employees looked through their computer systems, paper records, and physical store shelves. I was given no information regarding what was going on and was simply forced to wait until someone returned to speak with me. I ultimately got the impression that the store staff was simply waiting for me to become frustrated and leave as they eventually gave up on trying to locate my item and went about completing other tasks and helping other customers. I eventually had to re-approach the employee to whom I had initially spoken upon entering the store to inquire why no one had returned with my order. He simply stated that my order could not be found and no one had any idea where it might be located. Ultimately, the best that the store could muster was to take down my phone number on a sticky note – they indicated that they would call me if my order showed up on a truck the following week. For the record, I have not heard anything back from Store #297 to this day.
4) After returning home from the store and reviewing my confirmation email, I became concerned about my ability to pick up the game from the store if it arrived the following week. I was scheduled to be out of town on business during the next week (i.e. this past week) and as such I would not be available to retrieve the item from the store. This worried me as my confirmation email indicated that my order would be cancelled and forfeited if I did not pick it up within 8 days after it had arrived at the store. Given that Best Buy's systems were indicating that my order was ready for pickup, I could foresee problems looming in the near future and thus reached out to Best Buy via their customer service phone line.
5) After explaining my situation to a very disinterested-sounding phone representative and having little success in terms of getting him to understand my problem, I asked to speak with a supervisor. After waiting on hold for a protracted period, I was eventually able to speak with a customer service supervisor on the phone. After explaining my situation to the supervisor, she ultimately indicated that all she could do was to "suspend" my order in her system. She indicated that "suspending" the order would prevent it from being automatically cancelled by the system and thus would assure that my order would be held at Store #297 until I returned to town and was able to visit the store. Additionally, she noted that I would need to call back prior to picking up my order as it would need to be "unsuspended" by a phone agent before the staff at Store #297 could release my order to me. I agreed that this arrangement sounded fine and the supervisor further indicated that she would immediately send me a $30.00 gift card due to the trouble with my order. I thanked the supervisor and, after reconfirming that my order would not be cancelled (I adamantly wanted to ensure that I received the pre-order bonuses to which I was entitled), ended my phone conversation.
6) I then proceeded to wait throughout the week to see if I received a phone call from Store #297 indicating that my order was ready for pickup. As I previously indicated, no call ever came from anyone on Best Buy's end. During this time, I ignored repeated automated emails from Bestbuy.com indicating that my order was awaiting pickup and in danger of cancellation. Researching the issue online, I ultimately discovered a post on this forum (from "Matt-BBY") indicating that store pickup pre-orders for the PC version of this game would not arrive in-store until "around November 2nd". Given this information, I decided to simply wait until I received confirmation that my order is ready for pickup.
7) I returned home this weekend and have since continued to wait for a communication from Best Buy to confirm when I would be able to retrieve my order from the store. I have received no such information to date via any channel. Rather, even after going to great lengths earlier in the week to assure that my order would not be auto-cancelled by Best Buy's terrible order systems, I received an email from Bestbuy.com this evening indicating that my order has been cancelled and is no longer available. It is simple astounding to me – my much-awaited and paid-for pre-order has been lost, supposedly due to my lack of timeliness in picking up my order, even before the store actually received the product that I was seeking.
8) Just to add insult to injury, I have also not received the $30.00 gift card that I was promised as compensation for my troubles. A simply incredible display of stupidity, carelessness, and disregard!
Overall, I want to make it clear that my primary complaint against Best Buy is not the shipping delay that impacted their stores' ability to fill pre-orders, but rather the company's complete inability to effectively respond to and remediate the issue. It is just ridiculous to think that the company's order fulfillment systems are so broken that they cannot manually suppress automated emails with incorrect information, update order statuses on customers' accounts, or prevent orders from being automatically cancelled when the product is not yet even available for pickup! Perhaps even worse, why is it that Best Buy's store, phone, and web support personnel are not able to get on the same page in terms of being aware of the situation and providing the customer with a consistent picture of how the problem will be solved?
My question for the BBY forum moderators is this: why should I (or anyone for that matter) ever attempt to order anything from Bestbuy.com or one of the firm's brick-and-mortar locations again?
Update #1:
Why is it that Best Buy's order fulfillment systems have now automatically cancelled Arkham Origins PC pre-orders? Is no one at Best Buy competent enough to override the automatic 8-day store pickup window given the shipping issue and the fact that the orders are still not ready for pickup? THIS IS INSANE! Despite the fact that I received an email earlier this week confirming that my order would remain valid until picked up at the store (i.e. when it eventually arrives), my order was cancelled this weekend due to "non-pickup". HOW CAN I PICK UP MY ORDER IF THE STORE DOES NOT HAVE IT? I visited the store earlier today and was told that they know nothing of the problem and that there is nothing that they can do. They tried to sell me a copy off of the shelf, but this is completely unsatisfactory and I pre-ordered the game and insist upon receiving the product that I was promised (including all pre-order bonus materials – case, codes, etc.).
Update #2:
A further even more infuriating update. I just spoke with a supervisor from 1-888-BEST-BUY. He informed me that at this point there is nothing that Best Buy can do – my order has been cancelled and I will NEVER receive all of the bonus materials that I was promised. He went as far to quote the Bestbuy.com terms and conditions that Best Buy reserves the right to cancel orders at any time and for any reason. WHAT KIND OF CUSTOMER SERVICE IS THIS? Even worse, I was told that because the steelbook case is in the mail being shipped directly to me, this "partial order" was still valid and I will be charged $50.00 for the case alone! WHAT?!?!? I NEVER AGREED TO PAY $50.00 FOR A CASE! All that he could offer me was to place a new order for the regular version of the game and discount the price to offset the cost of the steelbook alone. This is completely contrary to what I was told in the store today by the MoD (he assured me that I would not be charged for the cancelled order even though I would still receive the case via USPS). The phone supervisor simply shrugged this off and informed me that, "Best Buy stores have no idea how our online services operate." COMPLETE INSANITY! Is this company so siloed at the corporate level that they cannot even handle a simple pre-order shipping error? Ultimately, what Best Buy has done is cheated me out of the product that I ordered, charged me $50.00 for a product that was explicitly listed as free on their website, gone against their written word that their shipping woes would not affect the delivery of my product, and finally committed bait and switch in sending me the regular version of the game with no discount to speak of contrary to my confirmed order. This is the absolute last time I ever do business with Best Buy and everyone that I know will hear this story!
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Poor Service Turns in to Theft of Cellular Phone
Posted by
OCEANSIDE, CALIFORNIA -- On the morning of July 4th my 8 year old son and I went to Best Buy Mobile at the Oceanside Shopping Mall. We were there to purchase two pre-paid cell phones (one for him and one for his brother). The Assistant Store Manager (Brittney) was helpful, but seemed very uninformed as she struggled through every step of helping us. Our concern was finding a phone that would work for calls and text and limited internet as they would always have access to WiFi.
After about 45 minutes she convinced us that Boost Mobile was the best option for us. We selected two phones (Samsung Galaxy and a Kyocera Aqua). We were told that the Samsung would get us a $50 Best Buy gift card and that it would cost $55 to activate each phone and get one months service.
After another 45 minutes to get them activated we left with two phones that we had tested in the store.
Upon getting home my sons realize that the phones are getting no service at all. Not a single bar and calls cannot be completed and texts are failing to be sent. I do some research, find that Boost Mobile is using Sprint cell towers, and I had previously known that we were in a Sprint Dead Zone. In order to use Sprint in my area (Vista, CA) you need to have what is called an AirRade that Sprint will sell you and charge $10 per month to basically use you at home internet to get a cell signal.
I called Boost, I called Best Buy and neither could really help because this IS listed as a covered area for Boost.
After two days I attempted to use the $50 Best Buy gift card that I had been given and was told it had never been activated (there was no mention of it on the receipt either). Called Best Buy again and they confirmed the card had never been activated. I was so frustrated at this point that I wanted to return both phones. Unfortunately, my youngest son had decided that he would just use the Kyocera as a game, so we kept that one.
On July 12th I returned the Samsung to the Oceanside Best Buy. I had been told by Boost that I could get a refund for the phone as well as the $55 that had been paid to activate the phones and that the people at Best Buy would deactivate the phone and handle that.
When I arrived at Best Buy I was told that I could ONLY get a refund for the phone and the extended warranty, but not the activation. I was told I would have to go back to the store that sold me the phone to do that... I asked that he be sure to de-activate the phone and he said he would do that.
I called over to that store and the Assistant Manager who had sold me the phones was NOT in, but I was told that they COULD NOT issue refunds for the activation anyway.
On the evening of July 12th at 9:28pm I decided to call the phone number to see that it had been deactivated and to my surprise someone answered the phone. When I asked who it was using the phone, the person hung up. It sounded suspiciously like the person who had issued the refund to me, who also said he was a Boost Mobile customer...
On the morning of July 13th at 10:05am I called the Best Buy Store in Oceanside and spoke to an assistant manager named Bryan. I explained the situation, he said he would look in to it and get back to me later that day.
Between July 13th and July 19th I made two more calls to the phone number and both were again answered. One by a woman and one by a man.
Let me preface this by saying that I am a long time and loyal customer of Best Buy. I have spent no less than $5000 per year at Best Buy for the last 5 years or so. My wife spends as much as $10000 per month at Best Buy for business related items. She spends so much that she has a personal sales representative from Best Buy who delivers her orders to her IT department. I have never previously had a bad experience with Best Buy.
On July 19th I called Best Buy corporate and spoke to a woman named Julie and a "case number" was issued. She said during the call that she would put me on hold and contact the store manager to see what could be done to trace the phone. She returned and said that she would need more time and that she would call me back TODAY in the morning. So far no call... BUT, the phone is no longer active.
I would really like Best Buy to explain why I should be held responsible for the $55 activation and service fee on a phone that was purchased under the advice of an Assistant Store Manager. Further I would like to have explained to me how a phone that I returned was still being used a week after I had returned it. Seems to me a cut and dry case o internal theft or misappropriation by one of the Best Buy employees. They are using the service that I have been told could not be refunded.
UPDATE: July 20th. I received a call from Julie at corporate today (on a Saturday) and she stated that Patrick (the assistant manager at the Oceanside store where the phone had been returned) had found the phone in the correct bin and properly sealed. He also stated that he had reviewed the video and found the person who had answered the phone and that they were being "counseled". This does not explain the fact that the phone was again answered two days later, and again on the fifth day after being returned.
I find it interesting that the phone was NOT deactivated yesterday when I called corporate, but today it is... Still no offer to issue a refund (or even a store credit) for the $55 for the activation.
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Best Buy = Biggest Disappointment Epic FAIL
Posted by
MADISON HEIGHTS, MICHIGAN -- First, I would like to state that I have always loved Best Buy. When I was a kid for me going to Best Buy was like going to Toys R Us for other kids, and when going there I always felt like a kid on Christmas morning. This love has been going on since Best Buy was opened close to 15+ years ago. I love how they are set up, their selection, the aesthetics of the displays and just about everything in regards to the store.
Unfortunately, that was until my unfortunately experience yesterday. I purchased a VSS4000 startsmart remote start unit for my 2012 Mazdaspeed 3. I wanted the 3000, but the Geek Squad installers told me that only the 4000 would work with my car, OK $100 more. Installation was supposed to be included in the price, but they tacked on another $130 for the install, plus parts, so my $300 unit with installation ended up costing me $590. Wow, but OK, I thought it was worth it, it was a Christmas present from my girlfriend to me, and I figured just get it and be done with it. I set an appointment and was told they would need the car for 5.5 hours. Darn, but ok⦠take all day just do it right, right? Not so. I had to take an hour off work to drop off the car, had to arrange for transportation back to work, and then arrange for transportation from work to get the car. No problem, all day I was so happy I was finally going to get my remote start to keep me warm in the winter. I dropped the car off at 10 AM, and told them I would be back at 7.30 PM. I get a call a little after 4, everything is going great, and they need my info so that I can set up the service plan from Viper to be able to send a signal to the car. I set up the plan and paid $113 for 3 years of service. At 6.40 PM I get a call stating sorry, no can do, we had the car apart, were on the phone with tech support for 3 hours and it just wonât work. So, after all day of being happy and impatient to get my Christmas present installed, you can imagine my disappointment.
Best Buy was good enough not to haggle over a refund, but that does not include the $113 I spent for the service plan from Viper. I still have to waste my time trying to get that refunded. Also, the $600 I paid at Best Buy was refunded to my debit card, so the funds will be on hold for whom knows how many days. Of course, I asked to speak to a manager regarding the problem, hoping that for my trouble and their incompetence I would be compensated with at the very least a small gift card for $25 saying sorry, at the best a $100 gift card. The manager came, and already had a look on his face like he was eating dirt. I explained my problem to him, and the entire time he was not only anti-sympathetic, but he was actually a jerk about the whole thing. I explained to him what happened, and he told me, well we did all we could. I asked him, why was I sold something that would not work in my car, made to waste my time, take time off work, have someone waste time taking me to the place, have my car taken apart, have to now fight with Viper for a service plan refund, all for nothing? The manager actually smirked at me and said, âWhat do you want me to do. Its not our fault/problem.â I asked what went wrong, why did this happen, and how can we make it work. His reply, âI donât knowâ. Even a mediocre manager would 1) sympathize with my problem 2) try to resolve it, or provide steps to get the problem resolved 3) minimally compensate me for their ineptitude and failure to understand the product.
I never thought I would say this, but Best Buy = Epic Failure in product knowledge, management and customer experience.
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Won't even meet Manufacturer's Warranty, let alone fulfill PSP
Posted by
I am writing in regard to unpleasant customer service experiences had at store 232 on East Washington Street in Indianapolis, Indiana. The whole issue revolves around the replacement of an Apple IPOD, covered under the Performance Service Plan for CPU & Wireless products.
Obviously, my white IPOD was broken. It was brought to the store on 5/17/2010. Upon inspection of my clearly broken IPOD, I was told by management staff to go pick a new replacement IPOD in store. I did as instructed and returned to the customer service area where I was met by yet another manager who informed me that no, they would not swap it out, and no I wouldnât get it fixed today. In fact, they would send it to their Service center so that it could be repaired. I agreed and the item was sent out. We'll call this lovely lady "Jill"
About two days later I received a call that my item had arrived at the store. Upon arrival I immediately noticed the box said âRefreshed by Best Buyâ and noted the item color was black. I understand that the replacement items, per the service plan, are allowed to be refurbished. The problem at this point was that I had a white Apple IPOD, and now I have a black one. I compared the experience to buying a black car, and getting a green one as a replacement. If I wanted a green car, I would have bought a green car in the first place. So Jill, who is apparently the only management staff EVER at Best Buy, reluctantly sent the IPOD back to the Service Center to be replaced with a white unit.
This time the IPOD was sent directly to my home. I opened this package, as I assumed that the Service Agreement had been fulfilled. After Iâd opened the black box my ânewlyâ refurbished IPOD was contained in, I noted that the âIPODâ had no Apple logos to be found. Now my $350 dollar âIPODâ is a generic MP3 player. Iâm sure you can understand that in buying an Apple product, you are paying big money for that brand name.
So, I called store 232 and asked to speak with Jill. She had just walked in and apparently was headed to a meeting. So I left my name and phone number for her to give me a call back. This was at 10AM. By 4PM, Iâd still not received a call from "Jill" or anyone from the store. So, I called back assuming that her meeting was over, only to find that Jill was on lunch. Awesome. So I waited around for her call, which came at around 5:30PM.
Jill informed me that not only had the service plan had been fulfilled, but that she would no longer speak to me about his particular matter. In fact, she would only speak with my father, whoâs name the service plan is in. Apparently, "Jill" forgot that Service Plans are transferable, so I had my father sign it over to me. I found this pretty hilarious, as Iâve been dealing with her for the last 3 week and suddenly Iâm no longer the customer. For all she knew, I used daddyâs card to purchase my IPOD & I AM THE CUSTOMER. The way she treated me over the phone was absolutely inexcusable and if this is a reflection of Best Buyâs customer service standards, then I will be glad to get this issue resolved and never return to Best Buy again.
Then, I went in store to give Best Buy store 232 one last chance to make this situation right. I waited for about 15 minutes at the customer service area for "Jill" to stroll over. Immediately, she has a bad attitude. I brought Appleâs Warranty with me to show her the contents, as she apparently was not familiar. The PSP states âThe Plan is inclusive of the manufacturerâs warranty; it does not replace the manufacturerâs warranty, but provides certain additional benefits during the term of the manufacturerâs warranty. After the manufacturerâs warranty expires, this Plan continues to provide the manufacturerâs benefits as well as certain additional benefits..â At this point, I havenât seen the PSP even meeting the manufacturerâs coverage, let alone âadding certain additional benefits.â Appleâs warranty states that the âWarranty applies only for the hardware product manufactured by or for Apple that can be identified by the âAppleâ trademark, tradename, or logo annexed next to itâ ( this warranty information can be found on Appleâs website.)
All Jill could say was that âthe service plan had been fulfilledâ and that according to her & the GM, there was nothing left to talk about. I literally had to say âAre you going to let me explain why I am here?â I have always kept my cool and kept my mouth shut and even let her be rude to me, but at this point I have had enough.
Firstly, a manager should never escalate the situation by being rude. In all my recollection, I have never had another staff member at Best Buy treat me poorly. "Jill" is the exception to the rule. Not only would she not help me, but she refused to direct me to someone who could. When I asked for the name of the district manager, she told me to call 1-888-BEST-BUY. I did, and was informed that they didnât have that information. As a member of Best Buyâs management team, it is her job to uphold the highest customer service, and I would assume to achieve some customer satisfaction. She has done neither.
Later, I was in contact with a âCorporate supervisorâ who I reached through the ever so helpful 1-800-BEST-BUY. Donner, who assigned me a case number, (73276484) seemed willing to help, but was unable to make the individual store âtake a lossâ by replacing or refunding my purchase. He got in contact with the store manager, who was told to call me that day. Of course, he didnât. So I called corporate back, and was met by yet another corporate supervisor. This person ever so politely told me that I should âwrite the CEO or get a lawyer.â Thanks AGAIN Best Buy for yet another example of your extremely effective customer service.
I also filed a complaint with the BBB, case number 57178072.
Who do I need to contact to get good customer service? Fryâs? Office Max? Office Depot? Wal-Mart? HH Greg? Staples? Target? There are countless retailers who would gladly take my business AND treat me well.
I would like to be contacted by someone who has the capability to take care of this issue in a professional manner.
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Communications and Customer Service Issues
Posted by
SARATOGA SPRINGS, NEW YORK -- I was at this (Best Buy) Saratoga Springs, NY on Jan. 23, 2011. Overall experience was okay. Was given the option to update my address and spent about 4 min. doing so with the cashier. Next visit Jan. 27, 2011 the WORST experience ever with Best Buy. Was looking for an item and a sales person ask us promptly if we needed help but had no knowledge about anything in the area. I had a RZ CERT so I went to the customer kiosk. Surprise, Surprise it would not print. So pulled the RZ CERT on my phone and was going to have the cashier type in the string of numbers. Came to the cashier and found out my address was not update from the last visit and the cashier said she couldn't type in the numbers because she was the only cashier. (BTW there was one other person behind us, a BEST BUY employee with a soda) She then refused and sent us over to Customer Service. After waiting about 8 min. in line the Customer Service lady said she could not do this. You can only imagine how much I loved the fact that you don't give a flip about my time. The lady said because of privacy issues she could not pull our information up. We ask her to, please, type in the numbers and knew it would work. After all of that I went back to the cashier to inform her you can type in the numbers from a RZ CERT. Not to be mean but to help with knowledge, Oh no, she would not have it. "I am the only cashier so I can't do that, she can print out the RZ CERT" So basically its not that she couldn't she WOULDN'T. This store has no training in Customer Service and I am absolutely appalled by the fact you don't care about my time and money so why should I give you my money. I expect an apology for this outrageous behaviour.
Dissatisfied customer
Was working on 01/27/2011 at 1320. (ALL THREE)
-The person(female) working as the ONLY Cashier had some serious attitude issues. It was that she couldn't help us it was that she wouldn't.
-The person(female) working as the ONLY Customer Service was unsure of things she could take care of but did tried.
The person(female)(has 10yr old grand child)over by external Hard Drives tried to help but was unsure so asked but the answer she gave; you didn't carry it so we spent 10 minutes for something she recommend but didn't have.
OVERALL you have some serious Communications and Customer Service Issues!!!!
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Could Not Return Wrong Product That Sales Associate Told Me to Buy
Posted by
TEXAS -- Buyer Beware; Best Buy has no integrity and I feel like I was taken advantage of and discriminated against because of my age.
On the night of December 11, 2014, with the referral, recommendation and assurance of the sales associate in the electronics department at Best Buy # 203 in Austin, Texas, I purchased an Easy CD & Burning kit. I'm a senior citizen and my eyesight is not the best, so I depend on honorable and knowable sales people to give me trustworthy and accurate information. And at my age, every purchase is vital.
I must say I have never been misadvised by any other business sales staff or associates before. I have made purchases at Best Buy before, so I thought it was a company I could trust and depend upon for good honest customer service. Instead I was mislead and tricked into purchasing a product that did not meet my needs or perform the needed function that the sales associate said it could provide me that I needed. I told the sales people I needed a product that had capabilities to RIP a DVD. I was assured by more than one sales person even when I tried to take it back, that this product could RIP DVDs.
When I got home and tried to use the product It could not RIP DVDs, instead it only had capabilities to RIP CDs.
The very next day I tried to take the product back but a different sales associate that day (Josh) would not take it back, I and a friend of mine tried to explain that the only reason I bought this product is because the sales person referred it and assured me that this was what I needed and it could RIP a DVD. If not for the information the sales person gave me I would not have purchased this product. It would have been more appropriate for him to tell me he did not know anything about the RIP process, then I would not have purchased this product. My friend wrote the names of all associate that were involved, but she lost the list of names.
I have come to the conclusion that there are two possibilities to this incident, either the sales people at Best Buy purposely mislead me to get a sale of $32.46 from me and take advantage of me and discriminate against me because of my age and other factors or the sales associates were not qualified or knowable about the department they were working or products to refer and give customers honest and trustworthy advise.
My friend and I left very upset because the associate would not take any responsibility for mistakenly or purposely selling me something I could not use.
But after we left Best Buy, we went to Fry's and the sales associates found the product I needed. And they also said since they referred the product to me, if it was not what I needed to just bring it back and they would gladly try to find something else or give me a refund with no problem.
I tried the product Fry's referred for me to buy and it works well. Thank you Fry's, not only do your sales associates know their products, they know about good customer care and business integrity. And for that reason I will not be shopping at Best Buy again. And I would advise anyone planning to go to Best Buy not to trust the sales associates.
And this does prove it is at the company's discretion weather to honor a return or not, policy has nothing to do with it. Best Buy has no integrity and I feel like I was taken advantage of and discriminated against because of my age.
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Worst Customer Service I Have Ever Seen, Please Close Your Doors.
Posted by
AUSTIN, TEXAS -- Customer satisfaction
What is it and where has it gone, oh that's right it went online. As a die hard techie I am finding myself spending money on gadgets more than I should, but where do I shop?
I don't mind paying a little more just to receive excellent customer service, lately its Amazon and Google Play that has given me the best service. When I have a question, they listen and answer and some times check up on you after the conversation. That is service!
Recently I decided to give my old favorite store another chance (mainly because they were the only ones selling my item). So I happily went into the Best Buy store here in Austin Texas and asked someone for assistance. I already knew what I wanted and knew everything about the device, so I only needed information regarding next shipment and availability. Never did I expect what was coming.
I asked the LP (guys in yellow by the front) to check the system for me, he was nice and checked it and even gave me the direct line to the podium and when to call back, customer service at its finest.
So I called back when instructed too, only to have some angry person pick up and argue with me that he did not give me the number. So naturally the most important thing here is to get to the bottom of who gave me the number and info. I was like what ever, he may have been under the influence, I will let it slide. So I decided to avoid another uncomfortable call and go into the store.
I tried to find a salesperson (not hard to find as they all have blue shirts), but it seems that they were all busy running in a circle or something as they could not help me. I asked the LP guy to find me a salesperson to help me out, he said "no problem just wait over there, and I'll have someone here shortly". He did not ask what I wanted or anything, but in his defense he was in a interesting conversation with his friend and did not want to be bothered.
10 minutes later someone arrives, and I ask him to see if there are any items in the back, and if I can get a better view of the item on display. He had to leave to find out, as I stood there no one asked me if I needed help as they passed by and trust me I looked like I needed help. Already disappointed by the service, I continued to wait. Finally he returns with a NO and NO, we can't do that and we don't know when more will be here and walks off.
I did not leave very happy, instead they wasted over an hour of my day. So another day I vowed to ONLY call and not show up at the store as I didn't leave very happy last time. I called and was on hold for about 20 minutes before the phone was transferred to someone who just ended the call with out saying a word. As a techie I was thinking their phone system has a glitch, but I called again and again and same result. Maybe they wanted to leave early, who knows but I would never return to the store unless its un avoidable.
Then one night I found they had it online (for a brief 15 minutes), so I purchased it and upgraded for expedited shipping. Needless to say I still haven't received the device....2nd day air, I don't think so. My Amazon order that was placed the following day has already arrived....I wonder where I'm going to purchase my gadgets from next, here is a hint it will never be Best Buy.
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Worst Customer Service
Posted by
ST.PETE, FLORIDA -- I am just pasting my email from them with my original email to them, you would of thought they would of tried and contact me to help resolve the problem but its been over 2 weeks and nothing. Have to say it but I will never shop at this Best Buy again!!!
Thank you for writing to us about your Best Buy experience.
We value your patronage and it is alarming to hear of your disappointment. The level of service you received is unusual, as we are accustomed to providing the highest quality customer service at all times.
I apologize we did not meet your expectations. With Best Buy, we strive to make each experience you have with us positive and as fun as possible, and we are disappointed if we don't live up to that expectation. Best Buy relies on feedback, both positive and negative, to help us find areas for improvement and with this, a note has been submitted about the customer service you have received from the store 565. Our Consumer Relations Team will then review on ways and methods that we may be able to better the services given to all our customers.
Note: I apologized that I can't override store discretion since this was a store transaction. However, I have escalated the issue to the right department of the store manager.
We do hope you will still allow us the opportunity to continue to serve you in the future.
Please feel free to e-mail us back or contact us via phone at 1-888-BEST BUY (1-888-237-8289) for further assistance. It is our goal to retain you as a satisfied customer.
Best Buy Customer Care
Original Message Follows: ------------------------
I just recently bought a new windows 8 touch screen from you all up in Wisconsin. They told me I would have no problem returning my old windows XP once I got down in Florida as long as it was by the April 19th. I just got back from your store 565 in St.Pete, FL and they would not take my working computer with XP on it. There was a burn mark from a friend on the key board and the guy said it was damaged and that he could not take it. The computer works fine and keyboard and all the keys work fine.
Customer service at store 565 has been horrible at best. Back in December I bought a BoosT Mobile LG Optimus F7 4G LTE for my brother-in-law and the speaker was not working properly so we took it back and customer service told us to take it to the phone area for the return so we waited another 45 min for the phone guys to tell us to take it to customer service.
I have shopped at Best Buy for years now but recently with your service I am considering alternate places to shop like TigerDirect right around the corner from me. My question for you all is why should I keep shopping at Best Buy when I can get better customer service else where?
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Purchase Horror From Best Buy
Posted by
PHILA, PENNSYLVANIA -- My experience is like a harrow story. I purchased for my disabled mom a compact washer and gas dryer unit on line, but actually calling by phone. The customer service person did not know much about the unit, so I asked if it needs any accessories to connect the unit and then she remember and named one. After she gave me an apt. to deliver 3 weeks later. Finally the day came around for delivery. But when delivery team found out that the unit needs gas connection they informed my mom that they are not licensed to do that and left with the unit. After spending and hour on the phone with Best Buy I was told that because it's a gas dryer they have to hire a different team and the person who took the order didn't know it was gas dryer. Can you understand that? She took the order for gas dryer, but she didn't know it was gas dryer. Now I had to make another apt. and wait 5 more days. I called again Best Buy to confirm the order delivery and sales person informed me that I need 2 more accessories to buy for gas dryer, otherwise they couldn't connect the dryer. I asked to talk to supervisor and now because it an additional order and to make sure it will arrive together I was told to make apt 7 days later and that there definitely will be a gas connecting team. The day of delivery my mom was told again that they are not licensed to connect gas dryer and they did not have all accessories to connect any way and they left again with the unit. One hour later the accessories arrived from Best Buy and the team felt bad for my mom decided to disconnect the old unit to get ready when the new unit will arrive and left. I called Best Buy again and after 1 hour conversation had another delivery date 5 days later. Same day after the accessories delivery guy left at 1.30am I get a call from my mom who barely can walk telling me that she heard a pop a she hears water gushing noise and she doesn't know what to do. I got in the car with my husband and drove at 2am to mom's house. 20 min each way. When we got to the basement the water was pouring down from above the ceiling right where the old unit was disconnected. The water was never shut down. Now we have basement full of water, thank got it's not finished basement. At 3.30am we got home. Finally the day of delivery came around again and nobody showed up. After 2 hours on the phone I was told that they tried to call, there was no answer and they left. I asked why nobody tried the door bell? No answer to that. Now for the fourth time it should be delivered next day. I will keep you posted If it will arrive. Do you think I will buy from them again? I don't think so
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Best Buy - Experience With Store Pick Up
Posted by
BROOKLYN, NEW YORK -- I ordered a Wii console with Wii Sport and Wii sport resort for 129.99 from the BestBuy.com for store pick up as a gift for my son's birthday. The next day I logged on to the site to check the order, only to find out that it was cancelled. No e-mail was sent to me, nor was I otherwise notified that my order was cancelled. I called customer service who could not even tell me why the order was cancelled. It was not in the computer, so they had no idea what happened and transferred me to another department. After a while, almost 40 minutes on the phone, we found out that my order was sold at the store where it was supposed to wait for pick up. A lady in that department (manager as the regular worker did not even understand the situation) told me that I have to re-order the purchased item. As a courtesy for the inconvenience she gave a discount on the price and I ordered a new system for 100 dollars plus tax to be picked up in another store. She assured me that this will not happen again. I received a confirmation e-mail that my order is ready to be picked up at the store.
Three hours later I receive another e-mail stating that my order was cancelled due to credit card issues. I called customer service again. The person speaking to me tried to tell me that the problem was with the credit card; however the card was charged by the store and the money did not even return back to the account. I asked to speak with her supervisor and she dropped the call. She just hanged up on me. I called back and after about 30 minutes was able to speak with the supervisor...again my order was re-sold at the store where I was supposed to pick it up. She said she was sorry, but the item was not available anymore. Nothing could be done so I ended up without my order (not to mention courtesy discount). May be all these cancellations were done so I would not get my discount? In the end I purchased the system from GameStop.com, so my son would have his gift.
So couple of days after the GameStop purchase I wanted to shop for some games for Wii. I went to BestBuy.com and tried making a purchase of MarioKart game. Made a purchase and immediately received an e-mail that my order was cancelled, followed by a confirmation of sale e-mail. I tried ordering it three times and three times I received cancelled e-mail.
So the bottom line is: during this purchasing experience my orders were re-sold by multiple stores. I was never notified of the first cancellation. BestBuy customer service lied to me, kept me on hold for over 2 hours (combined), made promises that were never fulfilled and in the end were not able to resolve any issues. The site is useless for purchasing as it does not allow to buy anything. Forget about Bestbuy and go to another store.
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Featured Profile
Ray also serves as Director of Public Affairs for CPTV. Ray moderates many public forums, including a 2007 panel discussion on the Middle Class Squeeze for the New Haven Festival of Arts and Ideas. Ray began his broadcasting career at WFSU in Tallahassee, Florida. Through the years he has won numerous journalism awards.
Five years ago Ray brought his hosting abilities and journalistic style to CPTV, first serving as a correspondent on CPTV's newsmagazine Main Street. A year later he was named the host of Main Street, and in 2005 was given his own talk show on CPTV, Front and Center with Ray Hardman. In that time he has interviewed such notable people as Governor M. Jodi Rell, NBA all-star Dikembe Mutombo, Academy award winning actress Olympia Dukakis, Senators Christopher Dodd and Joe Lieberman, and documentary filmmaker Ken Burns.
Ray holds degrees from St. Mary's College of Maryland and Florida State University. Ray lives in West Hartford with his wife Kathleen, and their son Benjamin.
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Pacific Opal Stud Earrings
Very cute and sturdy
I bought these earrings at the beginning of 2013 and it is now December 2013. They are very cute and elegant. They go with many outfits, especially black and teal outfits. I have gotten many compliments and even my sister has borrowed them. They are still intact and in one piece, I also take very good care of my jewelry, no matter how cheap they are as far as dollars go. To me they are all valuable jewelry because usually I can't find them again to buy.
December 4, 2013
There is a reason for the low price.
I saw these at the store and immediately decided to buy them. They are adorable, the perfect size, and at an already low price they were on sale. I even wore them home. As soon as I took them out though, the back post snapped right off. I don't expect super high quality for this price, but I did expect something that would last more than one wear. I would be willing to pay a little extra for a product that didn't immediately break. Very disappointed in the low quality of these earrings.
May 6, 2013
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