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QVC sells fake jewelry
Posted by Mykidd on 12/11/2010
I just read a complaint written by another person regarding Qvc jewelry and I had the exact same thing happen to me today. I took some of my gold and silver jewelry to a very reputable gold and coin exchange that was recommended to me by several people and I was SHOCKED when the jewelry examiner told me that my Qvc jewelry that was "supposed" to be 18k gold and 925 sterling was actually only PLATED. All of the pieces were stamped 18k and 925 sterling. The gold and coin exchange went through a very specific process to determine the authenticity of the jewelry and I feel that they were very honest. they gave me $550.00 for the pieces that did not come from Qvc and just handed back the pieces from Qvc and said they couldn't accept them. the gold and coin exchange would not benefit in any way by turning away real gold and silver pieces. they did not try to give me a few dollars for the Qvc pieces. they simply said they couldn't accept them. I had several pieces from Qvc and needless to say I got ripped off. I will never patronize Qvc again.
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Posted by madconsumer on 2010-12-11:
qvc sells plated jewelry. they have different types of gold from 10k, 14k, 18k and the plated. ones needs to be very clear on the type they are purchasing.
Posted by Venice09 on 2010-12-12:
A customer might not completely understand what they are buying, but plated jewelry should not be stamped 10k, 14k, 18k or 925. These two reviews are enough to make me believe that QVC is misrepresenting its jewelry. I have some gold pieces that I bought from them years ago, and now I'm wondering if they are genuine.
Posted by momsey on 2010-12-12:
I thought all they sold was plated jewelry.
Posted by Venice09 on 2010-12-12:
No, not at all. They have a very large inventory of 14k and 18k gold jewelry. I used QVC a lot before we had any stores around here, and they were very specific about the content of the jewelry, even going as far as to show the stamp. As I said back on the other review, this is shocking.
Posted by madconsumer on 2010-12-12:
qvc operates by law. they do not sell plated items as pure.
Posted by Anonymous on 2010-12-12:
Not that I would ever buy anything from QVC to begin with, but arent they supposed to tell you this on their programs? I think the QVC channel is about the most useless channel I have on my cable box.
Posted by trmn8r on 2010-12-12:
P-C -> Back around '93, I lived in a communal arrangement where there were 15 other residents. One guy kept a phone in the common area, and bought stuff off these shopping channels. I thought it was something like an addiction. He bought a lot of jewelery, and got a real high off anything that glittered. I skip over that channel, always afraid I might get the itch.
Posted by Anonymous on 2010-12-12:
My parents have been watching those home-shopping channels for 20 years now. They flip back and forth between them ALL DAY LONG. They know all of the hosts/hostesses by name. They also purchase many of their over-priced items. I am sure I will have a piece of QVC jewelry under the tree this year...lol.
Posted by Venice09 on 2010-12-12:
I used QVC back then as a convenience. I didn't have a car and the only stores we had were tiny Kmart and Jamesway. The 'C' is the only real advantage of Quality-Value-Convenience.
Posted by trmn8r on 2010-12-12:
incredible -> That is *exactly* what my friend did - back and forth from one channel to the next, and he knew everyone's name. I honestly think it was an addiction. I saw his jewelery box once, and it was chock full of rings.
I have to admit, I have my own little addiction going here, as documented in another post. But it only costs me about $7 a pop.
Venice -> I can understand that. Jamesway! That brings back memories. I didn't mean to imply everyone who shops QVC has a problem, just so you know.
Posted by Anonymous on 2010-12-12:
Men who have more jewelry than me creep me out.
Posted by Alain on 2010-12-12:
What, Ript, you don't like my 'Bling'!?
Posted by Anonymous on 2010-12-12:
Before I answer that Alain I need to know if you're looking for honesty or kindness.
Posted by Alain on 2010-12-12:
I think I'd better go for some honesty here! I really only wear 1 peice of jewelry: my wedding ring. I don't think 'Bling' would really look all that good on me!
Posted by Anonymous on 2010-12-12:
In that case Alain, you passed inspection with flying colors.
Posted by Alain on 2010-12-12:
Posted by Venice09 on 2010-12-13:
You are right about shopping channels being an addiction, trmn. When I first discovered QVC around twenty years ago, it was a novel idea and I got sucked in. Those hosts are very persuasive. I even went to one of their live shows at Steamtown (my son enjoyed the trains). I did come to realize that the quality and value were not that enticing. And when new stores came to town, my relationship with QVC finally ended.
Posted by Cindy on 2012-01-10:
I purchased a 14k solid gold bracelet (stamped 14k) a few years ago. Recently I went to a dealer to sell it and was told it was not gold. They had done the magnetic test. Then I went to another dealer who did the acid test on it and he concurred that it was not real gold. They both said it was gold plated or gold filled. I called qvc 4 days ago and am still waiting for a complaint supervisor to call me back. Now I wonder which is worse... qvc quality or qvc service.
Posted by Ginny on 2013-08-02:
Oh yes they do sell plated jewlery!. Lost my job of 13yrs. Times got tuff so I took my beautiful jewlery to sell and was told it was plated 14K. I had bought alot of chains and rings that I was very proud of. the embarrassment alone was bad enough but knowing that I spent thousands of dollars on crap brought me to tears. I sent them a letter and told them to look at my account and reimburse me. Never heard a word. I no longer have an account and I knew I was not the only one. Beware of wolves in sheeps clothing!!
Posted by Barbara on 2013-08-31:
I have shopped at some "shopping" channels and bought quite a few items, and for the most part have been satisfied with them all. However I have not tried to sell anything back to someone buying gold so I dont know FOR SURE if its all real gold. It hasnt changed in color or anything. I do know this.....trying buying at some of the jewelry stores in the mall. They do not even reveal that the gemstone is real or lab created. They wont tell you unless you ask them. I have gotten some great deals on items that would have cost alot more if you had went to a good jewelry store. That is a fact. Whether or not, is it an addiction???? I think that some people can become HOARDERS out there when they buy and buy anything. We all like a new trinket here and there. The person that made fun of the person giving them something new from QVC for x-mas. Well that was a bit rude. Be glad you are getting something nice for any holiday. I love gemstones. I am a bit of a collector, and some might say its a, addiction. I do need to cut back at times!!! Some are addiction to buy purses, shoes, just anything. I like new jewelry at times. You have to know what you are buying. Find out if its gold, or silver. Be careful how you clean silver....it might tarnish. Also with silver......keep it in containers that protect it.
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Posted by 1161klm on 09/30/2010
DO NOT BUY ROYAL PALACE RUGS FROM QVC. I received as a gift a rug from Royal Palace rugs sold thru QVC. The rug is literally FALLING APART! I have contacted QVC and received NO help from them in working with Royal Palace. Royal Palace has NO PHONE NUMBER and the email address on their website DOES NOT WORK. QVC said they do not have a phone number for me to be able to reach them. QVC cannot help you if the item is a gift from several people and you don't know who bought it. I have contacted the President's office at QVC and still no help! QVC is actively selling this company's product but tells me they have no way of reaching them or helping me reach them about my rug. That sounds a little weird! I am stuck with an expensive rug that falls apart every time I vacuum it!!!! DO NOT BUY RUGS FROM QVC!!!
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Posted by Venice09 on 2010-09-30:
How long have you had the rug, and why do you think it is falling apart? Those types of rugs do shed quite a bit, but that doesn't mean they are falling apart.
As far as I know, Royal Palace is QVC's in-house brand and the rugs are made exclusively for them, so QVC should be able to help you with any issues.
Posted by jbanthony938493 on 2010-09-30:
It's because Billy Mays didn't sell it to you. You bought it from the shamwow guy...
Posted by leet60 on 2010-09-30:
Royal palace rugs is a brand made exclusively for QVC. If QVC is not assisting you you might want to contact the BBB - they are a member and have a fairly decent record of positive responses to consumer issues.
Posted by 1161klm on 2010-10-01:
I can vacuum the rug 3-4 times and my vacuum is FULL of fibers each time. This is not normal. I have had the rug for 7 months so it should be pretty much done shedding. QVC said they didn't even have a telephone number in order to reach the rug company - which I thought was very odd!! They ARE NOT standing behind their product at all. Since I received it as a gift from several people in my office I don't know who actually "bought" the rug from QVC and I no longer work there so I am stuck as far as QVC. Other than these rugs are made only for QVC based on the style numbers. So I have an expensive rug that NO ONE WILL STAND BEHIND! DO NOT BUY FROM QVC OR ROYAL PALACE RUGS!
Posted by Venice09 on 2010-10-01:
Don't let the fibers in the vacuum scare you. I have some oriental rugs, and they do shed when vacuumed. How does the rug look compared to when it was new? Did you contact QVC within the thirty-day return period? They might have been more inclined to help you back then. Do these rugs come with any kind of warranty?
Posted by Venice09 on 2010-10-01:
1161klm, if the rug doesn't look worn, think of it like the filter in your dryer. Considering the amount of lint that is on the screen, it's amazing that there is anything left to the clothes, towels, etc. And yet those things actually do survive many drying cycles before wearing out.
Posted by sue on 2013-05-14:
As long as you own your rug it will "shed". This is normal for any handmade item. Vacuum your rug as you would a hardwood floor that you don't want to scratch.In other words don't beat beat to death. Handmade rugs will last a lifetime if you care for them properly and don't treat them like cheap wall to wall carpet that is heat set-glued to the backing. If you had a string of real pearls would you soak them in bleach if they darkened? Obviously not
Posted by Helen Will on 2013-06-14:
.I have about six QVC rugs. no problem
Posted by Jean on 2013-06-27:
I purchased a Royal Palace runner about 5 years ago and have had no problems. The rug did shed for quite a while but that seems to be quite normal with all wool rugs, even the quality wall-to-wall wool rugs I had installed in my new home did the same. For those of you who have not been able to get help from QVC, here's link which might help since it gives direct e-mail addresses for both father and son at Royal Palace. http://www.royalpalacerugs.com/contact.html
Posted by Lois on 2013-08-12:
I happen to be on line looking for a Royal Palace runner at this time. I love my wool rug. All carpets shed when new - cheap and pricey ones. My current runner is 5 years, and I still get "dust bunnies." In areas where you vacuum constantly - the shedding stops. Royal Palace is a well-made thick rug - I love them because the price is right!
Posted by D.Taylor on 2013-09-08:
So sorry you are disappointed with Royal Palace Rugs,I love all five of mine. I bought my rugs six years ago and when NEW , literally I had rolled out of package and set on floor when my husband spilled white paint on my red rug .I cried, he got a white towel and a little water and it cleaned right up.Yes it shed terribly at first ,I mean a lot ! But it eventually tapers down on the shedding , it never completely stops shedding but they are great rugs,easy to clean and maintain their color.I'm actually looking on QVC web site to purchase another one.
Posted by Loretta P. on 2013-09-19:
I own 8 of these rugs, all different sizes and shapes. I love them. So easy to clean when needed. Still as beautiful as the day I purchased my first one, about 9 years ago. Sorry about your rug though. I guess it happens sometimes, but for the majority, these rugs are wonderful.
Posted by Terri L. on 2013-10-04:
Obviously you have never owned a good wool rug before.. this is NORMAL!! Have had QVC rugs for years!!! Love them!
Posted by Jean B. on 10-9-13 on 2013-10-09:
I bought a Royal Palace rug about 8 years agoon QVC and I still have it in my family room. I have had it professionally cleaned twice. I have had no problems with it falling apart and is still vibrant. I am looking at another one to replace the one I have simply because I am tired of looking at the same thing. Just want something new.
Posted by SB on 2013-11-11:
I have had two rugs for many years. Around 10 years. They shed a lot in the beginning and I would say they did for well over a year. I could tell because of an open canister vac.
I still get fibers vacuuming them but not as much. Losing these fibers did not alter the rug or change it's looks. Nor is it falling apart. They are in high traffic areas.
I would definitely purchase one again.
Posted by Virginia on 2013-12-17:
I sent to professional cleaner as instructed on tag. They came back limp and covered with tons of fine powder. What can I do? I love my rugs. I have had them for about 6-7 years.
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QVC Shuts Account On Returns!!
Posted by Fisherman50 on 09/08/2007
We had shopped off & on with QVC for many years. Occasionally using their often bragged about "OPEN RETURN POLICY" - not a true statement on their part!! After returning 2 items in 2006 we GOT A OFFICIAL LETTER STATING WE HAD TOO MANY RETURNS AN IT COST QVC MONEY - too many returns (WHAT??!) AND WE MUST STOP RETURNING OR THEY MIGHT CLOSE OUR SHOPPING ACCOUNT! Close an account QVC is making $$$$ off - THEY ARE THE ONES WHO PROMISE YOU CAN RETURN FOR 30 DAYS. By the way, return was in original shipping pkg and full insured meaning WE PAID HIGHLY to TRY ON THEIR ITEMS and took GREAT care to PROPERLY. When we used the return policy on 2 items this year (again full insured/in original packages/at our expense) THEY SHUT OUR ACCOUNT DOWN ENTIRELY!!!!
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Posted by Anonymous on 2007-09-08:
I just looked through their returns policy as posted on the web. Nothing at all about a limit on returns. Time for you to shop elsewhere.
Posted by Suusan B. on 2007-09-10:
So what's the rest of the story? I've been shopping with QVC for over ten years and have returned tons of stuff and they have never said a word.
Posted by Susanf on 2007-11-01:
I too received this same type of letter and was appalled!!!!!!!!!!!!!! They are really "false advertisers" when they claim you can return and then they send you a deadbeat customer letter because you are not happy with your purchase. I ended up closing my account with them, sending a letter to the BBB and blocking QVC from my TV I can't stand them and none of my family or friends buy from them anymore... word of mouth is everything! I now shop HSN and love them and they actually have better quality items for less and appreciate their customers with rewards!
QVC shame of you for making people feel that they are horrible customers when your host say " what have you got to lose buy it and try it for 30 days and if you are not completely satisfied return it for a full refund" that statement is a bunch of crap and full of lies, lies! QVC shopper beware! Go to HSN instead you will be much more appreciated at HSN!
Posted by Happy_GaPEACH on 2008-02-07:
I have returned many things to QVC. Never a word or complaint. As a matter, of fact I am about to return a pair shoes were **"IMHO" were sized wrong.
**IMHO==>In my humble opinion
Posted by Happy_GaPEACH on 2008-02-07:
Happy_GaPEACH (02/07/2008) Edit
I have returned many things to QVC. Never a word or complaint. As a matter of fact, I am about to return a pair shoes were **"IMHO" were sized wrong.
Posted by Shirwill on 2008-02-12:
I have had return policy issues with this company for a long time,mainly because I buy a lot from them and some of the merchandise is poorly sized or just plain cheap, but hey have not as yet threatened to close my account, probably because I spent a lot of money with them the past couple of years. Their customer service stinks and could rightfully be called "Screw the Customer Service". Had the straw that broke the camel's back today and intend to send their credit card to the company president, all cut up and with my complaint.
Posted by ex qvc shopper on 2008-09-26:
I have shopped with QVC since 1994...Never had a problem until this year with Customer Service. I received perishables that were sour, less then expected and sometimes plain old bad. I asked for my refunds were given them, then a letter came that I can order food products, but I cannot get a refund anymore. Okay, I accepted that, but what about a gps that didn't work, was so bad with the directions I have to just take park the car and take a cab to get to where I was going...what about the shoes that are suppose to fit your size but they didn't mention run small...or the clothes that are damaged, too small, or just not what it appeared to be on tv? Well, now I was suspended from shopping because I had too many returns...most are before the 30 day trial period!!!
I think QVC is looking for a class action suit...
Posted by twright on 2010-07-11:
Your account is only close due to returns if your return rate is over 50% of the merchandise purchased and if you ignore the first three letters asking you to call and help reduce returns
Posted by Mabeline on 2013-12-06:
I have ordered from QVC for years and spent thousands of dollars, the had a bad year with a lot of returns and my account was closed. This is false advertising. Nowhere on their website does it say you are limited on returns. They always advertise return within 30 days no problem, and the host emphasize this everyday all day. This is not true! I think we should all file a class action suite. In this bad economy, and some of us still try to purchase and help the economy. QVC has false advertising! I told all of my friends and family to never order from them. We all shop at Amazon
Posted by Former shopper on 2014-02-02:
I had my account closed for cancellations. The ironic thing was THEIR CS rep top me to put it on check hold and wait for reviews since quality had dropped and I was calling to drop membership. Did what I was told, got no letters or warnings until I got a letter saying I was dropped due to excessive cancellations. It all worked out great. The items I ordered and put on hold came in with awful reviews, Ripka, Dawkins and Bronzo, so by my canceling them I did not have to do returns. I would have got the "letter" regardless. So many retailers it was a eye opener! Very glad to have ended my relationship with them. The hosts push the 30 return policy but many get letters for that. My heart goes out to those who use the TV. These are NOT your friends.
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Really Crummy
Posted by Crabbya on 05/10/2009
I've been a QVC customer for about 20 years, and I've seen the quality of many of their offerings, especially clothing and bed linens, getting crummier and crummier. I purchased an item a week ago ICitiknits crop pants) I was really surprised at the quality of the fabric - it was really thin and cheesy, and certainly not worth the $40+ I paid, so back it went. I tried to post a comment about this item, and was notified by QVC that my comment didn't meet their criteria, and would not be posted. Guess they really don't want honest criticism, and I can't see that I'll be purchasing much more from them.
I've returned the last few items I purchased, simply because the quality was not there any longer. Sad...
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Posted by Anonymous on 2009-05-10:
It's a shame that QVC will not post your comments about the product. If your complaint about the pants were written as clearly as your complaint about QVC, I don't see a problem. If that is the way QVC does business then you are right in not purchasing from them anymore.
Posted by Soaring Consumer on 2009-05-10:
Based on other comments on this site I believe it is the way QVC does business now. Voted helpful.
Posted by madconsumer on 2009-05-10:
sue em.
Posted by BokiBean on 2009-05-10:
Mama used to love QVC and got a lot of her clothes there but now I notice that IF she orders from them, most of it goes right back.
Posted by mookie5101 on 2009-05-12:
I am in total agreement with you. My family and I were customers since 1989. For years we swore by QVC. The pricing was always a little higher, but the trust and quality was assured. For the past couple of years things deteriorated to a point that I no longer buy from them nor trust what they are saying. The last few purchases I made (approximately five) all were not as expected. I did not return them but ended up donating them to the Salvation Army. In this economy, I cannot afford to take a 50-50 chance on what I am buying. Besides, the stores and other on-line sites are giving much better deals these days. I am sorry you had to experience this problem with them.
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Account Closed Without Notification
Posted by Mookie5101 on 10/09/2008
PHILADELPHIA, PENNSYLVANIA -- My family and I have dealt with QVC for approximately 20 yrs. In the last several years we have noticed a decrease in customer service and quality of goods. I am a relatively new member and sorry I got involved with QVC. After spending quite a bit of money on goods, they closed my account. I have not returned anything or canceled an item. I have no idea why this occurred. I do believe, however, that it is QVC's responsibility to inform their members as to what is going on. The economy is bad. QVC has become arrogant.
I hope that people are smart enough to hold on to their money and not make QVC any richer.
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Posted by Anonymous on 2008-10-09:
I don't believe you're telling everything. One reason I don't believe you is you start by saying YOU and your family have been using QVC for 20 years. You then, in about the next breath, say you are a new member to QVC. Which is it? Anyway, you're leaving something out.
Posted by Suusan B. on 2008-10-09:
Are you talking about your QVC membership or your Q-Card account? Surely you were given a reason why they made the decision to close your account? I've been purchasing items from QVC for over 10 years and have found their customer service to be superior to other shopping networks, i.e. HSN. I've returned a fair number of items without any problems.
Posted by madconsumer on 2008-10-10:
could it be due to in-activity? i think we need more information.
Posted by MyDogsMom on 2008-10-10:
I doubt it's inactivity that closed the QVC account. I don't buy often....maybe once every 3-4 years, and my account is always there when I go to buy.
Something is missing from this story.
Posted by DBone on 2008-10-10:
You and your family have delt with them for 20 years?...But then in the next sentence you are new to them? You should run for president.
Posted by mookie5101 on 2008-10-10:
There is nothing more to this story. My mother had been a member since 1989. She has since passed away. I recently became a member (under a different account). I opened the account in August and have made a number of purchases. Everything was fine. With my latest purchases (approximately 2-3 days ago) all were canceled with no reason given. Nothing was returned during that time nor was anything canceled by me. I have excellent credit and have no issues along those lines.
I would appreciate it if people didn't imply that this was some sort of story or lie. I simply posted this incident to alert other people what could happen.
My mother spent thousands of dollars during her life with QVC. Early on the products were fine. In later years, we did not think think the quality was as it once was. If you have a differing opinion, that is fine. But, please, do not make it appear that what I wrote is some how being made up.
And, to answer a previous inquiry, they closed my QVC membership account. I do not have a Q card.
Posted by mookie5101 on 2008-10-10:
Something else came to mind as I was reading the above comments. I have had an HSN membership since 1989. HSN's audience and QVC's audience are, in my opinion, different. I am not here to make comparisons. HSN definitely has its strengths and weaknesses. However, I will say this. I have returned items to HSN over the years with relative ease. From time to time there have been minor disputes, but, generally speaking, no big issues. I will give them credit for this. They never once threatened to cancel my membership nor came close to it. As far as customer service is concerned, I have had good experiences and bad experiences. That's the nature of the beast, I guess. As much as I may be ok with HSN, someone else may have a different experience. That is just the way life is sometimes.
Oh, and the person who wrote that I should run for President, that was very disrespectful. I only posted something that I thought would help other people. I wish I could say the same for your comment. I will think twice before posting anything again. And the person who refers to himself/herself as The Judge, before judging anyone and implying they are lying, if you had posed a question instead of simply stating you don't believe me, maybe I could have clarified that my mother just died and she was the one who bought from QVC for the family. Those types of comments are a waste of time.
You can post whatever like from here on end as I will not be checking back. Take my posting for what they are worth to you.
Posted by Anonymous on 2008-10-10:
-deleted cuz I'm too tired to argue-
You're right, Mookie. Company screwed up. Like TW says......I don't know how they stay in business.
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Lifetime Warranty Is Very Limited
Posted by BattersbyB on 10/07/2008
I've been a QVC customer since the beginning and today I terminated my relationship. In July I purchased a Lock and Lock set and 60 days later one of the pieces broke. I called QVC to get a replacement for the "limited lifetime warranty" item. At first it looked like everything would be handled but 10 days later there was no resolution. So I called again and was told they sent a letter (which I never got) and that they would call my cell phone. A week after this (we're now at 1 month) I called again only to be told that I should call the manufacturer myself to see if they would honor the issue.
That's it. I'm done with horrible customer service. I spent more than $100 a month at QVC on a variety of items. NO MORE. I will miss my Philosophy products, but not this attitude.
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Posted by Anonymous on 2008-10-07:
You probably didn't really need most of that stuff you were spending all that money on anyway, so good for you!
Posted by Anonymous on 2008-10-07:
1200 dollars a year from that place. When do you have time to use this stuff?
Posted by Anonymous on 2008-10-07:
ZZ, my aunt was a QVC junkie..she had that Cr@p piled up everywhere... clothes, gadgets, cubic zircona jewelry, just to name a few.. when stuff piled up too high, she'd re-gift it to others. for my highschool graduation, she gave me 'diamond' earrings..LOL, they were cute though.
Posted by Anonymous on 2008-10-07:
I guess the channel can be addicting. I still laugh about when that goof fell off of the ladder on there a few years back.
Posted by MyDogsMom on 2008-10-08:
Why not just call the Lock & Lock people? If they don't honor the warranty, next time it's on air call and tell them you'd like to give a glowing testimonial. Give the truth once they patch you through. I saw that once on a Dell and the Dell rep personally got the person's info and said he'd take care of it!
Posted by RIPPED-OFF BY QVC on 2011-02-20:
I like to call it QVC "customer no service". They are worthless unless you are calling to
give them your credit card number.
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Don't Buy Mattress From QVC
Posted by Rwhitetree on 10/01/2012
BRADENTON, FLORIDA -- Buy from a reputable local store you can trust instead.
Ordering went smoothly but that's where anything positive about purchasing my mattress set through QVC ended.
It took several weeks to arrive and if I hadn't phoned and emailed several times I might still be waiting months later. The promise was it would ship within 7 days, and they claimed it did.
Once it finally arrived the material on the bottom of the box spring tore when the delivery guys removed the shipping plastic. They tore it. They then advised me that QVC would ship a replacement right away, I only had to contact them. They also said they noted the damage was caused by removal of the shipping plastic on their paperwork.
I began by emailing QVC support immediately. They responded that a replacement would be shipped right away. After several more email exchanges they finally advised me that I needed to call the support number to sort it out. When I called, they said they had no record of the situation and that they would need to have a supervisor call me back. The call never came. After further calls I continued to get the same response, that someone would call me back, which never happened. During the last call I made they began accusing me of causing the damage but that a supervisor would call me back. I never received a call. Months later I still have the damaged box springs.
My conclusion is don't buy anything from QVC. If there is a problem they won't back it up. Buy from a local store you know you can trust and that provides dependable customer service.
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Posted by melissa253 on 2012-10-02:
At this point for your own sanity maybe you should just let it go. You said that the tear was caused when the deliver guy removed the plastic, right? So how big can this tear really be? The tear cannot be visible once you put the mattress on and make the bed. right? And if you are concerned about the tear getting bigger. maybe you can sew it yourself? I know that they should have replaced it but it's been months.
I would think twice about ordering any large items off of a TV show because you might get the runaround forever.
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Very Poor Customer Service
Posted by Wampwamp200876 on 12/30/2011
WEST CHESTER, PENNSYLVANIA -- Despite the fact that I'd like to do differently, I will be very short and to the point with this complaint and try to take my emotions out of it.
My mother ordered me a Dell Inspirion laptop from QVC for Christmas. I didn't even plug the computer in until the following day. On December 29th the computer stopped working and I doubt I've used it more then 3 or 4 hour combined. I spent an hour and half on the phone with Dell and they were unable to remedy the problem. They gave me several options, but the point that stuck out with me the most was they said "because I had purchased the laptop through QVC they were unable to replace the computer immediately" however, they could send me discs where they could walk me through a repair that would take a "very long time" and "was very confusing", their words, not mine. Or they also gave me an option to send a technician to my house to switch out the motherboard but were unable to send someone for up to a week. I understand that Dell was trying to be accomodating and I thanked them for that, but I was unhappy with the idea of getting a BRAND NEW COMPUTER and then immediately having to have repairs done to it.
Following this information I contacted QVC because with my new computer came instructions that if I had any problems I was to contact their customer service. When I was finally connected with a representative, she was curt and rude with me from the very instant she introduced herself. I gave her the short synopsis of my computer malfunctioning and that at this point it was a complete loss. She said "what do you want me to do about it". I told her I wanted a new computer and I needed it immediately due to a high volume of work and school work that I had looming and she said well , "all I can do is offer a you a refund, the computer ships directly from Dell and it's their problem." Here's the thing, the computer was purchased through QVC, I want QVC to fix the problem. I told her that I was not satisfied with a refund. At that point, I didn't want to talk to her anymore because I could instantly tell she was not going to be helpful.
At this point, my parents are out $1000, I have a computer that is not functioning, and I'm inconvenienced because I've had to take time out of my day for a problem that should have been fixed like this. "We'll send you a new computer with overnight shipping right now. It should be there tomorrow".
I have worked in customer service my ENTIRE life and I have eaten a TON of crow when people ask for things even when they are in the wrong, I oblige because the customer is always right. Well, I'm right, QVC is WRONG and this is terrible customer service. I encourage you to DO NOT DO BUSINESS WITH QVC. AGAIN DO NOT DO BUSINESS WITH QVC. Save your money time and hastle by going directly to the consumer.
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Posted by rosie s on 2012-02-04:
shoppers BEWARE! qvc's employees are not qualified to do their job. was put through a collection agency for $13.18 and the charge was not my mistake. spent hours trying to get it corrected to no avail. after a tedious run a round, i took care of it. check your bills carefully and have a lawyer if you choose to shop qvc!
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Black Listed for no Reason
Posted by Essence702 on 03/27/2011
WEST CHESTER, PENNSYLVANIA -- I have been blacked listed by QVC because I allowed a friend who was not computer savy to use my email address. I was a loyal customer for many years. When things started to go wrong, I called QVC to correct the email problem, but because my friend had so many returns and standby orders not processed, QVC banned us both from placing orders. I set up new accounts, but they eventially put blackmark against my address.
I wrote to the corporate office to explain and try to get reinstated, but they never responded to my letter. Never was their any fraudulent intent, I just wanted to shop.
Oh well, their lost is HSN's gain.
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Posted by getoverit on 2011-03-27:
That's unfortunate but I can't totally blame them. You could have helped your friend establish their own account with their own address.
It sounds as if your friend placed a lot of orders. It's one thing to let that person use your account for one or two transactions. But, beyond that, you should have insisted that he or she set up their own - computer savvy or noy.
Posted by Anonymous on 2011-03-27:
I'm not sure what to believe on this review. You title it that you were blacklisted for no reason, then give the reason you were blacklisted. Your issue is with your friend, not QVC.
Posted by momsey on 2011-03-27:
With yahoo, gmail, hotmail and probably countless other free email services, there's no reason anyone should have to borrow anyone else's email address.
I don't quite know what happened here, but it seems like your friend ticked off QVC with his or her shopping habits and QVC had enough.
Posted by essence702 on 2011-03-28:
Like I tried to explain here. My friend does not have a computer, and is completely computer illiterate. I didn't know at the time that her using my email address was going to create such a mess. I just know that my years of shopping with QVC and the thousands of dollars I spent with them apparently meant nothing to them.
Posted by Venice09 on 2011-03-28:
Unless you are doing it for her, your friend can't be too computer illiterate if she's using an email address to order merchandise online. I've had a QVC account for twenty years. I don't use it much anymore but recently returned a large amount of items and received a warning letter. They are obviously cracking down on returns even though their main sales pitch is the 30-day return policy.
I agree that it's QVC's loss. They need you more than you need them. The only thing they really offer is Convenience. Quality and Value, not so much.
Posted by tnchuck100 on 2011-03-28:
People are just too free with their personal information. SSN,s, debit card numbers/PIN, bank account numbers. Be aware of this: If you help someone out paying their cable or satellite bill with your credit or debit card that company WILL use your account again if necessary when your friend owes them money. VERY good way to end a friendship.
Posted by momsey on 2011-03-28:
Again, there's no reason ever to share an email address. If you were helping her every step of the way, you could have taken an extra five minutes and set up an email address just for her.
Posted by essence702 on 2011-03-28:
To further clarify, my friend was not shopping on line, she was shopping via the telephone. I don't know how or why she needed and why QVC requested an email address. But it happened! The fact that all my attempts to get QVC to unlink the accounts went unheeded. I really didn't consider email address to be "personal" information like ss#'s, pin #'s and banking information.
Posted by Anonymous on 2011-03-28:
It isn't overly personal information essence702. Everyone you e-mail has it and judging from the amount of spam floating around these days a whole bunch of folks you DON'T e-mail have it. I have been reading more than 2 or 3 of these complaints about QVC giving folks the boot. They will regret it in the long run. Happy shopping at HSN!
Posted by Venice09 on 2011-03-28:
When ordering on the telephone, there is no reason to supply an email address. It is not required. I really don't understand why she used your address unless something was already going on with her account that required an email address. That would have been the first clue not to let her use yours. I think it was wrong of her to involve you in this. QVC may close accounts, but I don't think they blacklist anyone without good reason. They don't want to lose customers permanently unless it's absolutely necessary.
I hope your friend realizes what her actions caused. I would feel terrible if I did this to someone. You obviously wanted to continue shopping with QVC and now you can't. I personally think you are better off without them, but I certainly understand how you feel.
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QVC Discriminates
Posted by Foofee'sMommy on 07/24/2010
QVC has cancelled my account...several times. We had a CHAPTER 13 bankruptcy a few years ago. QVC was one of the accounts listed in that bankruptcy. In a chapter 13, you pay back just a percentage of what you owe to each company. The company, in return, HAS THE OPTION OF EITHER ACCEPTING OR REJECTING the terms of the chapter13. QVC ACCEPTED THE TERMS of our chapter 13. Then, a couple of YEARS later, I had ordered something and when I went to check the status of my order, my account had been CLOSED. When I called and asked WHY, I was told that I "owed Qvc money" and until that was resolved, I was no longer "allowed to shop" with them!! I explained that they had ACCEPTED the terms, but got nowhere. So, I opened another account...under an alias using the same address, email, etc. I got away with that for several months when they once again caught on, and closed my account. So I used my DOGS name this time, and my maiden name and opened yet ANOTHER account and for some time got away with it and was ordering to my hearts content. They closed my account sooner this time so I called to find out WHY and was told the same thing. They called me by my real name and I told them I was not that person, and why would they cancel my account, and they said any account using the DEBIT CARD number I was using would "not be allowed to shop with them". So, I simply got a different debit card with a new number. I once again changed my name and this time got away with it for TWO YEARS which really made them mad, lol. I tried to get into my account yesterday and saw it once again had been closed down and my order cancelled. The common denominator in this: Each time my account had been cancelled, it was when I had ordered something expensive. Like the one time it was a big screen TV, another time, a 8 foot Christmas Tree, and this time it was a Dyson vacuum cleaner which I didn't really need; just thought it was a good deal. So once again I called these phlegmwads and they said that "I owed Qvc money.", and I told them I did not owe them anything and they said that a person by my real name DID. So I told them I was "living with relatives" and was told that "NO ORDERS OR ACCOUNT WOULD BE ACCEPTED FROM ANYONE AT MY HOME ADDRESS!!! THat was when I told them right out that they only cancelled my account because of the chapter 13 bankruptcy in which they had ACCEPTED THE TERMs, and they therefore had NO RIGHT to cancel my account! There was silence on the phone; they had nothing to say as I let them know that I KNEW why they kept closing my account.
QVC feels they can discriminate and that is against the law. THEY ACCEPTED THE TERMS OF THE CHAPTER 13 and therefore, I do not see HOW they have the right to tell me I cannot have an account there. I intend to start calling attorneys to file a lawsuit against them for discrimination as that is exactly what they are doing. They are royally ticked that we filed a chapter13 and only paid back a small percentage of what we owed, HOWEVER, THEY HAD THE OPTION OF NOT ACCEPTING THOSE TERMS, IN WHICH CASE NEGOTIATIONS WOULD HAVE CONTINUED UNTIL AN AGREEMENT WAS REACHED." IF an agreement had not been reached, IF they still refused to accept the conditions, we would then have had to pay them in full...but THEY ACCEPTED THE TERMS!!! So, as far as I'm concerned, they have no right to ban me from shopping at their site. The only reason I am fighting this is strictly on the principle of the issue. IF I cannot find a lawyer who will take this case, I will once again open an account under a NEW name, and I have several other ADDRESSES I can use as I have lots of FRIENDS who will let me have things delivered to their homes. I also am getting yet another debit card number, and will be using a different phone number as well. They will NEVER be able to stop me from shopping there, and I am going to do this just to prove to those idiots that they cannot do this; it is not right, and I'm not going to take it. They simply don't know who they are dealing with, lol.
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Posted by Anonymous on 2010-07-24:
"They simply don't know who they are dealing with, lol."
How could they, you keep changing aliases...
Posted by raven2010 on 2010-07-24:
any company can refuse to do business with you---chapter 13 or not.
Posted by madconsumer on 2010-07-24:
sounds like you tried to cheat their system and got caught.
Posted by bcd on 2010-07-24:
A company is not required to accept your future business just because they accepted the terms of a previous bankruptcy. They are not guilty of discrimination. You have been blacklisted.
You could be charged with fraud because you used a debit card with an unregistered fictitious name. You do not have any legal recourse against them and I don't expect you will find a lawyer to represent you.
Posted by drugdoc121 on 2010-07-24:
Why would a company want to continue doing business with a customer that stiffed them out of the full amount they were due? Sounds like good business sense to me.
Posted by leet60 on 2010-07-24:
bcd +10. A company accepting the terms of a Chapter 13 Bankruptcy does not obligate them to keep your account open or to do business with you at any time in the future. They simply accept the terms, the trustee pays them a small percentage of the debt you owe, and the remainder cannot be actively collected upon.
Posted by Venice09 on 2010-07-24:
So is it any wonder QVC banned the OP? I learned something new here today.
Posted by yoke on 2010-07-24:
Has the OP paid any of the new QVC accounts? I would not be suprised if it will be QVC getting a lawyer involved in this? What the OP has done is fraud.
Posted by clutzycook on 2010-07-24:
I hope you're right nano.
Posted by Venice09 on 2010-07-24:
Yep, the OP will probably be seeing a lawyer, just not the one she thought. I'm sure QVC has a team of attorneys on the payroll.
Posted by happy camper on 2013-06-21:
Seriously??? Shame on you!!! Instead of trying to scam the system and using fraudulent identies why don't you stop buying luxury items and pay your old debt back. Good luck with a law suit. It's people like you who ruin the economy for honest people who pay their bills. Why don't you just walk into an store and buy your stuff? Oh yes then you would have to be yourself!!! Ugh.
Posted by Just me on 2013-09-15:
Why would QVC want your business? You stiffed them....didn't pay them the money you owed and now you're ordering new items? You really think anyone is going to have sympathy for you? Seriously....you're dishonest....I wouldn't want your business either!
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Sorry if this is old stuff but found nothing after searching the forums. I had an unlocked-activated-jailbreak 1.1.2 iphone (week 47) modem firmware 04.04.05_G and I decided to upgrade to 1.1.4 using ziphone. After DFU (to avoid any problem) I use ziphone 3.0 with do it all option, it work to activate and unlock it but Im concern than the jailbreak didnt work because I have no install icon
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ZiPhone 3.0 by Zibri
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For more than six decades, Dr. Michael E. DeBakey trained thousands of surgeons who have gone on to practice around the world. He instilled in them the desire to be lifelong learners, to continually strive for excellence, and to share their expertise for the benefit of humankind.
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Give the greatest gift this Christmas: Help Guide Dogs UK to change lives (From Wandsworth Guardian)
Contact us: Got a photo? Text SLPICS to 80360, click to upload your story or call 020 8722 6333
Give the greatest gift this Christmas: Help Guide Dogs UK to change lives
10:03am Friday 6th December 2013 in News By Guardian Reporter
With your help your local Guardian is hoping to restore freedom and independence in people who have lost their sight.
Every hour, another person in the UK goes blind and it costs £50,000 to breed, train and support a guide dog throughout its working life.
And every single dog is funded through charitable donations.
This is why we are urging our readers to spread some festive cheer by raising money for Guide Dogs UK.
Mike's story
Father-of-one Mike began to lose his vision in November 2011 and by Christmas Day he could barely see.
On Boxing Day he woke up completely blind and will have to live without his sight for the rest of his life.
He is hoping this Christmas will be the last one without a guide dog.
Mike said: "I kept asking myself: 'why me?' I knew I'd never see my wife again or see my daughter grow up. Those things were the hardest to come to terms with.
"I felt totally deflated. I didn't want to do anything.
"When my daughter is older, I would love to be able to walk her to school on my own.
"Little things like that are so important to me. That's why I'm asking for a guide dog.
"It's all to do with independence - I want to be able to go to the shop near my mum's.
"It's only a five minute walk and a guide dog will get me there safely.
"I won't be banging into things, the dog will guide me around them."
Mike has already benefited from the My Guide scheme run by Guide Dogs UK.
The initiative sees a trained member of the public help someone like Mike practise routes to places around their home.
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"Now I feel like I'm ready for a guide dog."
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Text FIRSTXMAS to 70020 or visit guidedogs.org.uk/firstchristmas to donate £3.
Cheques should be made payable to "Guide Dogs" and sent to Newsquest South London, Quadrant House, The Quadrant, Sutton, SM2 5AS.
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• Charter School Rally- 4/27/2014 Please join us for our First Charter School Rally system wide fundraiser!! Rally takes place at the German American Club on April 27th 2014 from Noon to 6:00 pm. Games, Raffles, car show, bounce houses, food and beverages for sale and a whole lot more… Sponsors are need!! Please click on the following link for more information! Sponsor Info and Vendor Booth Info
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Each year, in the spring, the Cape Coral Chamber of Commerce celebrates the success of our local schools by honoring an educator and a student of excellence. This year's winners are Christi Llanes(third grade accelerated teacher) and Melanie Rojas(fifth grade student). Congratulations!! We are so proud of you!
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OTHER COLLECTIONS BY: DSquared2
2010 February 26
Runway Reviews: DSquared2, Blumarine
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(MILAN) DSquared2
It's a lot to handle at 9 a.m.--the S & M undertones, the bondage suits, the two men clad in gold briefs and ensconced behind life-sized plastic tubes. The imagery, including the freight elevator that deposited the models onto the runway, was all very vivid, and in the harsh light of morning, the clothes were a bit trop. But Dean and Dan Caten's creations mostly come out at night, and their customer will have no problem being the sexiest-looking woman in the room come Fall. So maybe she won't brave the crotch-high leather boots, the leather briefs, or the red PVC hoisery. A lean black wool suit with a sumptuous fur panel around the midsection will do just fine. Same with a chainmetal tunic that was shown, cords flinging madly, with those aforementioned boots. A leather suit, doused with chains and worn by Iris, will give Balmain-ites reason to stray. Pencil skirts occasionally unzipped up the back all the way to the danger zone were so narrow as to require baby steps by the models when left fully zipped. It was a black jersey gown, slit to the thigh and decked out in crimson and noir plumes, that elicited the first smattering of applause. The message was tough to miss, and thankfully, there were some great clothes to drive it home.
If fringe is what you're after, then look no further. Anna Molinari's Fall collection for Blumarine was full of so much rock-chic movement and sparkle that whoever wears these looks is guaranteed to be the most-noticed girl in the room. Maybe you're after a motorcycle jacket. Ponyhair? Chocolate brown suede? Python? Black leather with sequins? Pick your poison--they're all decked out in fringe. Sequined animal-print leggings, worn with mismatching tunics, played nicely against all the outerwear options. Chiffon body-con minidresses were decked out with long, flowing trains--and they came in seemingly endless variations. Expect this collection to sell wildly in Moscow and other fashion capitals where the women are fearless and the budgets, inconsequential.


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Prices and availability are subject to change from the time and date that you print this page.
4/21/2014 11:30:00 AM. For Customer Service, please call 800.933.9904
Charley Harper was an American artist known for his signature style of "minimal realism" and nature-oriented illustrations. Compiled by designer Todd Oldham, this remarkable book showcases some of the best work from Harper's career.
Charley Harper An Illustrated Life 8.75"Wx6.5"Dx1.5"H
- 420 full-color pages featuring Todd Oldham's 2005 interview with Charley Harper and illustrations of Charley's work throughout the years
Details, details
At The Land of Nod, nothing is more important to us than providing safe, high-quality products to you and your family. We believe that kids' products should be able to handle everything kids throw their way (literally and figuratively). That's why all of our products have an 18-year quality guarantee. And, hopefully, your kids will no longer be sleeping in bunk beds by then.
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Memphis >Food & Dining > Sharkys Gulf Grill Llc
6201 Poplar Ave, Memphis, TN | Directions 3811935.101000 -89.856979
Fri-Sat: 10:30am-11pm, Sun-Thu: 10:30am-10pm
Neighborhoods: River Oaks/Kirby/Balmoral
Two of us dining during afternoon hours, only three other tables were filled. The bar was active. We ordered burgers and they were Delicious.
I visited Sharky's for the first time last night. The food and service was fantastic. I started with their Bacon Wrapped shrimp that was cooked perfectly. The sauce had a sweet taste and complemented the shirmp perfectly. For dinner, I decided to try the Grouper. With the coastal feel, I was sure the Grouper would be fantastic and I was wright. I had it lightly blackened with citrus butter on the side. It's was nice I was able to choose my side since most Restaurants in Memphis don't give you choices. For dessert I had the Key Lime pie which you could tell was made fresh not frozen. The decor inside was very clean and comfortable. I definitely will be back and will tell all about the jewel I've found. Thank you Sharky's!
I was pretty worried about this place given all the reviews but I enjoyed my meal. Service was good. I had the grilled scallops.
The "Sock it to me Shrimp salad" was delicious – Absolutely the best veggie side dishes!
We had a great meal at Sharky's! – Love the guys behind the bar! Bob is my favorite!
Really enjoyed the prime rib and sides. Server was very helpful and service was prompt. Can't wait to visit again.
Great Restaurant...Food and live music in bar area was enjoyable
This was the best seafood I have had in a long time! Everything was so fresh. The waiter was attentive and we didn't have to ask for anything because he was on it. The manager visited our table to make sure everything was alright. We probably stayed a little too long because we were catching up with an old friend but they didn't seen to have a problem with that. It was awesome! I will return!!
Great food, great service, great ambiance!!!!
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Avon >Lodging > Avon Old Farms Hotel
279 Avon Mountain Rd, Avon, CT | Directions 0600141.804542 -72.816396
Daily 24 Hours
Seasonal, regional cuisine poshly presented at this New England mainstay in the woods. – The Scene
Diners get dressed up to step out and enjoy fresh, local cuisine at this institution nestled at the back of the stately Avon Old Farms Hotel. Candlelit tables and soft music set an elegant, romantic mood and a large, curved bay window affords delightful views of the hotel's 20 acres of gardens and walkways.
The Food
The ricotta and sun-dried tomato-filled pastry appetizer is crumbly and light, and creamy aioli accents crisp, chunky crab cakes that are more chunky, sweet crab than cake. The hefty chef's cut rib eye steak is served with thick-sliced sauteed onions, an ample spank of smoked tomato demi-glace and chipotle mashed potatoes. A bed of fluffy jasmine rice complements dense, center-cut tuna swimming in a nest of toasted sesame and ginger. Generous portions all around don't dissuade diners from scraping up the last bits of berry-laden crème brulee and opulent Napoleon for dessert.
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See Disclaimer regarding information on this site. Some links on this page may take you to organizations outside of the National Institutes of Health.
[1]Colpocephaly is a congenital brain abnormality in which the occipital horns - the posterior or rear portion of the lateral ventricles (cavities) of the brain - are larger than normal because white matter in the posterior cerebrum has failed to develop or thicken.
Last updated: 11/12/2012
- . NINDS Colpocephaly Information Page. National Institute of Neurological Disorders and Stroke . http://www.ninds.nih.gov/disorders/colpocephaly/Colpocephaly.htm. Accessed 2/1/2008.
Your Questions Answeredby the Genetic and Rare Diseases Information Center
1 question(s) from the public on Colpocephaly have been answered. See questions and answers. You can also submit a new question.
On this page
In Depth Information
- PubMed is a searchable database of medical literature and lists journal articles that discuss Colpocephaly. Click on the link to view a sample search on this topic.


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Willful Patent Infringement
|Written by Gene Quinn
President & Founder of IPWatchdog, Inc.
Patent Attorney, Reg. No. 44,294
Zies, Widerman & Malek
Blog | Twitter | Facebook | LinkedIn
Posted: January 20, 2009 @ 1:59 pm
Willfulness is a question of fact and involves a determination as to an infringer's state of mind. Pall Corp. v. Micron Separations, Inc., 66 F.3d 1211, 1221 (Fed.Cir.1995) (willfulness is a question of fact that involves elements of intent, reasonableness, and belief); Graco, Inc. v. Binks Mfg. Co., 60 F.3d 785, 792 (Fed.Cir.1995) (same); Electro Medical Sys., S.A. v. Cooper Life Sciences, Inc., 34 F.3d 1048, 1056 (Fed.Cir.1994); Read Corp. v. Portec, Inc., 970 F.2d 816, 828 (Fed.Cir.1992); Stickle v. Heublein, Inc., 716 F.2d 1550, 1565 (Fed.Cir.1983) (intent and reasonable beliefs are the primary focus of a willful infringement inquiry). Specifically, in determining the question of willfulness, the primary consideration is
whether the infringer acted in disregard of the infringed patent with no reasonable basis to believe it had a right to do the acts in question. Pall Corp., 66 F.3d at 1221 (factfinder should examine whether the infringer deliberately disregarded the property rights of the patentee); Ortho Pharmaceutical Corp. v. Smith, 959 F.2d 936, 944 (Fed.Cir.1992) (the focus of a willfulness inquiry should be on whether the infringer had no reasonable belief for thinking it had a legal right to continue its conduct). One who has actual notice of a patent owner's rights has an affirmative duty to respect those rights. Read Corp., 970 F.2d at 828 (citing Rolls-Royce, Ltd. v. GTE Valeron Corp., 800 F.2d 1101, 1109 (Fed.Cir.1986)); Avia
Group, Int'l, Inc. v. L.A. Gear California, Inc., 853 F.2d 1557, 1566 (Fed.Cir.1988).
The issue of willfulness "rests on a determination of the infringer's state of mind," Mahurkar v. C.R. Bard, Inc., 79 F.3d 1572, 1579 (Fed.Cir.1996), and "includes elements of intent, reasonableness, and belief," Pall
Corp., 66 F.3d at 1221. Among the grounds for a willfulness finding are "[t]he extent to which the infringer disregarded the property rights of the patentee, the deliberateness of the tortious acts, or other manifestations of unethical or injurious commercial conduct." Hoechst Celanese Corp. v. BP Chems. Ltd., 78 F.3d 1575, 1583 (Fed.Cir.), cert. denied, 117 S.Ct. 275, 136 L.Ed.2d 198 (1996). No hard-and-fast rules govern the willfulness determination, which should be made after evaluating all the relevant circumstances. Graco, Inc. v. Binks Mfg. Co., 60 F.3d 785, 792 (Fed.Cir.1995). Willful infringement must be proven by clear and convincing evidence. Pall Corp., 66 F.3d at 1221; In re Hayes Microcomputer Prods., Inc. Patent Litig., 982 F.2d 1527, 1543 (Fed.Cir.1992).
For more information on this topic please see:
In establishing willfulness, there are no definitive rules regarding willfulness or precise factors indicative of willfulness. Graco, Inc., 60 F.3d at 792; Transmatic, Inc. v. Gulton Indus., Inc., 53 F.3d 1270, 1279 (Fed.Cir.1995); American Medical Sys., Inc. v. Medical Eng'g Corp., 6 F.3d 1523, 1530 (Fed.Cir.1993), cert. denied, 511 U.S. 1070, 114 S.Ct. 1647, 128 L.Ed.2d 366 (1994). Rather, willfulness is determined by the totality of the circumstances. Graco, Inc., 60 F.3d at 792; Transmatic, Inc., 53 F.3d at 1279; American Medical Sys., Inc., 6 F.3d at 1530.
The Federal Circuit has discussed some relevant factors to support a finding of willfulness, namely:
(1) whether the infringer deliberately copied the ideas or design of another;
(2) whether the infringer, when it knew of the other's patent protection, investigated the scope of the patent and formed a good-faith belief that the patent was invalid or that it was not infringed (see Legal Opinion below);
(3) the infringer's behavior as a party to the litigation;
(4) a defendant's size and financial condition;
(5) the closeness of the case;
(6) the duration of the defendant's misconduct;
(7) remedial action by the defendant;
(8) the defendant's motivation for harm; and
(9) whether the defendant attempted to conceal its misconduct.
See Read Corp., 970 F.2d at 826-28; Bott v. Four Star Corp., 807 F.2d 1567, 1572 (Fed.Cir.1986), overruled on other grounds, A.C. Aukerman Co. v. R.L. Chaides Constr. Co., 960 F.2d 1020 (Fed.Cir.1992).
Two key factors, which are mentioned above, in determining whether a patent owner has proven willful infringement are whether the defendant has reasonably relied on a legal opinion by competent counsel and whether the defendant deliberately copied the invention claimed in the patent.
All persons and entities are charged with an affirmative duty to avoid infringement of the known patent rights of others, a duty that usually includes seeking and obtaining competent legal advice before engaging in an activity that could result in infringement. Electro Med. Sys., S.A. v. Cooper Life Sciences, Inc., 34 F.3d 1048, 1056 (Fed.Cir.1994); Ortho Pharmaceutical Corp. v. Smith, 959 F.2d 36, 944 (Fed.Cir.1992); Spindelfabrik Suessen- Schurr Stahlecker & Grill GmbH v. Schubert & Salzer Maschinenfabrik Aktiengesellshaft, 829 F.2d 1075, 1084 (Fed.Cir.1987), cert. denied, 484 U.S. 1063, 108 S.Ct. 1022, 98 L.Ed.2d 987 (1988). Reliance on the legal opinion of a competent lawyer is evidence of good faith, but does not require a finding of nonwillfulness. See Hayes Microcomputer Prods. Patent Litig., 982 F.2d at 1543. The relevant inquiry is the nature of the legal opinion and its effect on an infringer's actions. Amsted Indus., Inc. v. Buckeye Steel Castings Co., 24 F.3d 178, 182 (Fed.Cir.1994). As the Federal circuit has stated:
While an opinion of counsel letter is an important factor in determining the willfulness of infringement, its importance does not depend upon its legal correctness. Indeed, the question arises only where counsel was wrong. Rather, counsel's opinion must be thorough enough, as combined with other factors, to instill a belief in the infringer that a court might reasonably hold the patent is invalid, not infringed, or unenforceable. Thus, the infringer's intent and reasonable beliefs are the primary focus of a willful infringement inquiry.
Ortho Pharmaceutical Corp., 959 F.2d at 944 (citation omitted). The "most important consideration" is whether something in the legal opinion "would alert a client to reject the letter as an obviously bad opinion." Read Corp. v. Portec, Inc., 970 F.2d 816, 830 (Fed.Cir.1992).
Deliberate Copying of Inventions
Another relevant factor in determining willfulness is whether the infringer deliberately or intentionally copied the ideas or design of another. Stryker Corp. v. Intermedics Orthopedics, Inc., 96 F.3d 1409, 1414 (Fed.Cir.1996). The party alleging infringement need not prove that the infringer "slavishly copied" the design or idea of the patent. Stryker Corp., 96 F.3d at 1414. In Stryker the Federal Circuit explained:
We have found no authority in our precedent for the proposition that the fact finder must find "slavish copying" in order to conclude that the infringer copied the patentee's invention. The district court, in summarizing the legal standard for determining willfulness for the purpose of increasing damages, correctly stated that one of the relevant factors is "whether the infringer deliberately copied the ideas or design of another," citing In re Hayes Microcomputer Products, Inc., 982 F.2d 1527, 25 USPQ2d 1241 (Fed. Cir. 1992), and Bott v. Four Star Corp., 807 F.2d 1567, 1 USPQ2d 1210 (Fed. Cir. 1986). Neither Hayes nor Bott holds or states that any copying must be "slavish copying" in order for it to be a relevant factor in determining willfulness. Instead, they respectively state that the inquiry is whether the infringer "intentionally copied the ideas of another," Hayes, 982 F.2d at 1543, or "deliberately copied the ideas or design of another." Bott, 807 F.2d at 1572.
About the Author
|Eugene R. Quinn, Jr.
President & Founder of IPWatchdog, Inc.
US Patent Attorney (Reg. No. 44,294)
B.S. in Electrical Engineering, Rutgers University
J.D., Franklin Pierce Law Center
L.L.M. in Intellectual Property, Franklin Pierce Law Center
Send me an e-mail
Gene is a US Patent Attorney, law professor and the founder of IPWatchdog.com. He is also a principal lecturer in the top patent bar review course in the nation, which helps aspiring patent attorneys and patent agents prepare themselves to pass the patent bar exam. Gene's particular specialty as a patent attorney is in the area of strategic patent consulting, patent application drafting and patent prosecution. As an electrical engineer by training his practice primarily focuses on software, computers and Internet innovations, as well as electrical and mechanical devices. Gene has been quoted in the Wall Street Journal, the New York Times, the LA Times, CNN Money and various other newspapers and magazines worldwide.


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About Us
Castlevania: Lords of Shadow 2
The Wolf Among Us – Episode 3: A Crooked Mile
Warlock II
Super League Football
Vizio 54" Soundbar 3.0
Diablo III: Reaper of Souls
Dark Souls 2
Kinect Sports Rivals
GN Unplugged
Hooked Up
Indie Spotlight
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Pixels & Bits
Defunct Games
Russell Archey
Tom Bitterman
Sean Cahill
Nathan Carter
Nathaniel Cohen
Sean Colleli
Jeremy Duff
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Travis Huinker - updated
Charles Husemann
Randy Kalista
Dan Keener
Jeff Kintner
Cyril Lachel
Cary Lange
Matt Mirkovich
Sam Stewart
John Yan
My Settings
posted 6/30/2005 by
The GN Staff
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GamingNexus: How deep are the RPG elements?
Craig Ostrander:
Road to Sunday's RPG elements are extremely deep for a sports game. Road to Sunday introduces, for the first time in a football videogame, a focus on the individual position battles that happen every single play – like in a real game – with our Position Specific Gameplay™ (PSG), where the users have objectives they have to complete in any given game. Every play becomes a mini-game, so to speak, where gamer select one player on the field and try to achieve football related objectives on the field. When gamers play in PSG, they also have advanced controls that help successfully reach the player's game objectives. There are seven different positions that gamers can select and control on any given play including the QB, Running Back, Wide Receiver, Defensive End, Linebacker and Defensive Back
Gamers can level up their players by doing well in rhythm-based workouts. These games include bench press, agility drills and running and are really quite challenging and fun. They're done to licensed music and have great replay value. Additionally, gamers will fight against other players in the league and based upon whether they win or lose, they can level up the characters. Also, by doing well in practice gamers can level up players by achieving missions outlined for each of player on Sunday. There are four different levels a character progress through and each level represents a significant upgrade in performance. Not only will they increase the player attributes, which improves the player's chances of being successful in the football game, but they'll unlock signature moves for each position. The signature moves are more effective than your basic football moves. Gamers can also get unlock special abilities on the field that will allow them to get a sense of what the opponent is doing on any given play. Gamers can use these abilities to exploit their opponent. It's some pretty cool stuff.
GamingNexus: How much control do you have in editing team and player names?
Craig Ostrander:
Road to Sunday does not offer the ability to edit teams and player names.
That really doesn't fit with the style of game we're creating. We chose to focus on a solid gameplay experience in our story mode rather than creating a game that includes features that have been in games for years.
Road To Sunday presents a unique, sequential, episodic storyline that will provide both sports and entertainment videogame fans with the first ever sports entertainment drama. Blending on-and off-the-field action, Road To Sunday delivers a unique cinematic football experience where gamers must complete various missions, moving from setting to setting and character to character as dictated by the story.
GamingNexus: Will you be able to just play a season or multiple seasons rather than going through the story mode?
Craig Ostrander:
Again, Road To Sunday will deliver an all-new sports gameplay experience with its sequential, episodic storyline. We chose to focus on one solid story mode rather than trying to be everything to everyone and thus the game is played just like an action style game. However, we will support and exhibition style head-to-head gameplay experience.
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Show off your love for Whisky River in style every time you wear this Beer & Wings Graphic tank! It features a brand graphic with a logo on the front with "Beer & Wings" lettering. It's also got a flattering rib-knit construction that will make everyone notice you when you head to your favorite venue. Just wait until your fellow NASCAR fans see you in this adorable tank!
- 100% Cotton
- Lightweight ribbed tank top
- Screen print graphics
- Tagless collar
- Imported
- Officially licensed
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Even Chris Brown's Bodyguard is in Trouble
Julia Roberts Speaks the Truth
Johnny Depp and His Girl Wear Silly Matching Outfits
No Longer a Teeny Bopper: Nick Jonas Gets Hot
Niall Horan Was Even Cuter as a Baby
Selena Gomez and The Mysterious Case of Mistaken Identity
Nicki Minaj Tries Her Hand at Movie Stardom
Ariana Grande and Big Sean's Presidential Performance
Nicki Minaj Addresses Rumored Album Release Date
Porsha & Kordell Stewart Put Divorce On Hold?!
Is Victoria Beckham Giving Up the Fashion Life?
Did You Know? 8 Black Celebs Mixed With Irish
Willow Smith Gets a Much Needed Makeover
Dry Divas: 15 Celebs Who Refuse to Booze
Is Kate Middleton Pregnant With Another Royal Baby?
Is Robyn Ready For Her Comeback?
The Truth Behind Lana Del Rey's New Music
Jennifer Love Hewitt Opens Up About Her Baby Weight Battle
Mindy Kaling's Hilarious Workout Motivation Tip
Splitsville: Kim and Kanye Put Their Wedding On Pause?!
21 Celebrity Couples Who Met On Set
Khloe Kardashian and French Montana: Did They Confirm Their Love?
Karrueche Tran Supports Her Man Chris Brown in Court
Porsha Williams Hits The Club After Posting Bail
How to Rock a Music Festival Beyonce :Style
The Secret Behind Demi Lovato's Edgy Cool Style
Is Katy Perry Becoming a Baby Stylist?
Why Does Karrueche Still Stand By Chris Brown?
Donna Says She's Not Dating Tom Cruise
Stream Asher Roth's New Album "RetroHash" for Free!


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Fuzz Pedals
Way Huge Swollen Pickle FuzzThe Way Huge Swollen Pickle Fuzz is nothing less than a legend, back again to conquer the universe with heaps of hairy low-end sustain and corpulent tone. I wanna know what fuzz is, and I want the Way Huge Swollen Pickle Fuzz to show me.$129.99
Wren and Cuff Mercy Phuk Colossal OverdriveThe Wren and Cuff Mercy Phuk Colossal Overdrive offers that sweet spot between too much muff and not enough fuzz. The Mercy Phuk's internal trim pot, Gain/Volume control and "Phat" switch for a smoother, low end drive will leave 'em crying for more.$174.99
Wren and Cuff Pickle Pie BThe Wren and Cuff Pickle Pie B is the fuzz that bass players have been waiting for. Featuring specifically voiced tone shaping and a must-have clean blend, the Wren and Cuff Pickle Pie B is ready to deliver all the crushing bass fuzz one could want.$199.99
Wren and Cuff Tall Font Russian FuzzThe Wren and Cuff Tall Font Russian is the culmination of painstaking research to reproduce a legendary vintage fuzz pedal. The Wren and Cuff Tall Font Russian is meticulously wired and assembled with the highest quality parts to ensure fantastic tone and serious reliability.$189.99
Wren and Cuff Tri Pie 70 FuzzThe Wren and Cuff Tri Pie 70 utilizes a unique blend of high and low gain transistors to bring the best possible BM tone to your pedal board. Singing sustain, throaty growl, and beautiful note bloom and harmonics spew forth from the Wren and Cuff Tri Pie 70 for total fuzzy ecstasy.$189.99
ZVex Vexter Fat Fuzz FactoryThe Z Vex Vexter Fat Fuzz Factory takes the legendary fuzz that put Z Vex on the map and adds thunderous low end via a 3-way sub switch that veers dangerously close to synthy territory.$199.00
ZVex Vexter Series Fuzz Factory
ZVex Fuzz FactoryThe ZVex Vexter Series Fuzz Factory is the same as the original hand-painted Fuzz Factory pedal, only without the hand-painting. A hand silk-screened graphic is used in order to put the Vexter Fuzz Factory in reach of everyone's budget.$179.00
ZVex Vextron Mastotron FuzzOn time and beyond expectations, the new ZVex Vextron Mastotron fuzz has arrived. Based on a silicon circuit design with features not seen before, the lush fuzz of the ZVex Vextron Mastotron will make a nice addition to your sonic palatte.$149.00


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Hawaii Ocean Rafting
Slip 8, Lahaina Harbor
Lahaina, HI 96761
Join us on Facebook
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Reservation Info
Phone:(808) 661-7238
Fax:(808) 878-3574
Toll Free:(888) 677-7238
We offer multiple whale watching tours as well as half day snorkeling adventures daily during whale season. Our high speed eco rafts are available for private charters. You can customize your own whale watch, half day, mid- day, or full day snorkeling experience. Avoid the crowds aboard our exciting ocean rafts where every seat is a front seat. We snorkel the island of Lanai, renowned for its world class snorkeling. During whale season our rafts deliver humpback whales at eye level which can be the experience of a lifetime!
Hours of Operation
6 departures daily. First trip 6:30am. Last trip 1:30. See website for time details.
Cards Accepted


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Are you planning on a late summer vacation to Bar Harbor, and feel as though the stress of the summer is just starting to catch up with you? Have you been looking forward to this vacation for weeks, and now just need to find a way to de-stress? We suggest you schedule an in-room massage immediately to get you ready for a relaxing and wonderful Bar Harbor Maine vacation at the Quimby House Inn!
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Emerging Infectious Disease ISSN: 1080-6059
Volume 11, Number 8—August 2005
Optimizing Treatment of Antimicrobial-resistant Neisseria gonorrhoeae
Figure A3
1In 2000, only 18% of gonorrhea tests performed by public health laboratories in the United States were culture-based tests.
2Monte Carlo simulation involves specifying a probability distribution of values for model inputs. A computer algorithm then runs the model for several iterations. During each iteration, the computer algorithm selects input values from the probability distributions, and calculates the output (e.g., cost per patient successfully treated). After the final run, the model provides results such as the mean, median, and 5th and 95th percentiles for each specified output.


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Fumarase deficiency
Other Names for this Disease
- Fumarate hydratase deficiency
- Fumaric aciduria
See Disclaimer regarding information on this site. Some links on this page may take you to organizations outside of the National Institutes of Health.
Newline Maker
How might fumarase deficiency be treated?
There is currently no effective treatment for fumarase deficiency. Nutritional intervention may be appropriate for children with feeding difficulties. Physical therapy and wheelchairs can also be useful for some individuals.[1]
Last updated: 11/6/2012
- Vivian E Shih and Roseann Mandell. Fumarate Hydratase Deficiency. GeneReviews. June 2, 2009; http://www.ncbi.nlm.nih.gov/books/NBK1506/. Accessed 11/6/2012.
Management Guidelines
- GeneReviews provides current, expert-authored, peer-reviewed, full-text articles describing the application of genetic testing to the diagnosis, management, and genetic counseling of patients with specific inherited conditions. Click on the link to view the article on this topic.


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A shaker is a home-bar must, essential for creating well-balanced, perfectly chilled cocktails. Colorful swirls make this sophisticated shaker playful and inviting, whether you're mixing up a classic martini or a colorful new cocktail. Each is hand blown and spun to create the unique patterns.
The team behind Impulse! believes there's nothing better than getting together with friends and family, mixing a concoction of choice, and sitting back to enjoy. These glasses, trays, and accessories will enhance your good times, whether your beverage of choice is a dry martini or sparkling water.


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The lies just keep coming and we just keep using the bat of truth and facts to knock them out of the park.The Kossified MSM has completely lost its marbles.
The Washington Post rushes out with a story that GOP Alaska Gov. Sarah Palin slashed funding for teen moms.
Oh, the inhumanity!
Oh, the hypocrisy!
Oh, the conservative callousness!
One little problem, pointed out by non-deranged blogger Lonewacko:
Covenant Houses IRS Form 990 (link) shows the funds that Paul Kane describes as slashed was over a threefold increase from the government funds they received from all sources in 2006 (FY2006 ending 12/31/06).
Wait a minute. State funding for the teen pregnancy program increased? Well, that doesnt fit the Christofascist hypocrite/Fertilla the Huntress narrative!