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Home Warranty gone bad/Crooks
Posted by Trineta on 02/03/2007
BALTIMORE, MARYLAND -- I purchased a home warranty for my home. My heat went out this winter and I called the warranty company to come out and service it. When the contractor came out he told me that I needed a new boiler and the warranty company should replace it ha. That wasn't the case the warranty company found every excuse in the book not to replace it. It has been over 2 months now and I'm still fighting them to do the right thing. This warranty company will lead you on like they have your best interest at heart, take your money and then tell you to kiss off when they suppose to honor what the contract says. Be careful and tell everyone not to sign a contract with this company. I am a single mother with 2 kids and I asked the of the supervisors does that mean anything to them at all and they said well sorry your claim is still denied.
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Posted by tander on 2007-02-03:
Did they give a reason to why it was denied?
Posted by Anonymous on 2007-02-03:
Home Warranty gone bad/Crooks! trineta Have you tried to talk to a lawyer? It is the middle of wither you must have heat. Have you tried to call the city and report them?
I wish you the best.
Posted by Anonymous on 2007-02-04:
wither = winter
Posted by jsharbrough on 2007-02-28:
I am a lawyer and investigating similar complaints against HomeSure. Contact me if you wish, firstname.lastname@example.com
Posted by FConsumer on 2007-08-12:
On 9/18/06, an International Comfort Products condenser, Model number NAC042GKC3, Serial Number E053425026 was installed in my home under the HMS warranty. On July 31st,2007, the circuit beaker for the central air conditioner in my electrical panel tripped. I reset the circuit breaker and turned on the air conditioner and the circuit breaker for the air conditioner tripped again. On 8/1/07 at 7:49am, I called HMS Warranty and spoke with Cathy to file a claim for the air conditioning. A Claim number was given to me and I was told to call DHL Home Services. I was unable to reach DHL Home Services so, I called HMS Warranty Services on 8/2/07 at 8:40am and spoke to Shawn. Shawn assigned my claim to Air Lingus Service and a service appointment was scheduled for Friday, 8/3/2007. Air Ligus came to my home on 8/3/2007 and told me that the air conditioner was no longer working and needed to be replaced. I called HMS on 8/3/07, I spoke to Kianna who told me to call back on Monday. On Monday, 8/6/07, I spoke to Poya at HMS who told me it would take 24-48 hours to process the claim and some one would call me. No one called. On 8/7/07 at 4:40 pm, I called HMS and spoke to Aldeen. Aldeen told me that there was no information on my claim and denied my request to speak to a supervisor. I then sent an e-mail to HMS requesting to know when the central air conditioning would be repaired or replaced. On 8/7/07 at approximately 9pm, KC called me and told me that the air conditioning would be replaced and that Air Ligus would be notified that the replacement was authorized. On 8/8/07, I contacted Air Lingus at 703-916-9070 and spoke to Zobair. Zobair told me that HMS had authorized the replacement, but HMS also stated that the unit would be shipped to Air Lingus and it would take three days for the unit to arrive. Zobair scheduled the central air conditioning replacement service call for today, 8/11/2007. When I contacted Air Lingus this morning, I was told that no shipment had arrived and that Air Lingus could not fix the air conditioning. I then called HMS Warranty and spoke with Julia. Julia told me that Air Lingus should have come to my home and taken the old air conditioning to some undisclosed location and get a replacement. I told her that I had just spoken with Air Lingus and they were still waiting on the parts to be shipped to them. At this point, I realized that HMS warranty had not intention of repairing my central air conditioning. When the origianl central air conditioning went out last year I filed a claim with HMS Home Warranty on 8/14/2006 and the air conditioning was not replaced until 9/18/2006 and only after I filed a complaint with the Consumer Protection Division - reference number 120233. It has been over 100 degrees for the last three days and over 90 degrees for the past two weeks. I find it very difficult to understand how any company can fail to expedite a request for central air condtioning repair even after you tell them that you have an elderly family member living with you who is suffering terribly from the heat.
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Buyer Beware of HMS Home Warranty (HomeSure)
Posted by Ontheopenroad on 05/21/2007
If you are buying a home, and your realtor recommends to you that you get a home warranty: RUN QUICKLY IN THE OTHER DIRECTION! The home warranty is a rip-off. While your realtor may tell you (and the literature from the warranty company may tell you) that everything in your house will be covered, once you get the service agreement from the warranty company, you will find that it is not.
I chose to get the home warranty on my new home purchase because I was getting some used appliances from the seller. Once I got the service agreement from HMS Home Warranty, and reviewed the coverage, the terminology is worded to basically say that everything in the house is covered until something goes wrong, then they have the ability to non-cover the claim because it is not within the terms of the agreement. For example, (as quoted directly from my contract with HMS Home Warranty):
Description of Covered Items: Standard mechanical parts or components located within the perimeter of the outer load bearing walls consisting of: main breaker or fuse panel/box; interior standard light switches, receptacles and general line voltage wiring; ceiling fan motors and their controls; door bells and chimes.
Examples of Items/Conditions Not Covered: Attic, bathroom, and/or whole house exhaust fans; fire and smoke alarm systems and batteries; direct current (DC) wiring and systems; exterior wiring and components (except main panels mounted to exterior wall); exhaust fans; intercom or speaker systems; lighting fixtures; load control devices; low voltage systems including wiring and relays; telephone systems; timers; touch pad assemblies; utility meter base pans; and wall fans. Failures and conditions cause by inadequate wiring capacity, circuit overload, power failure/shortage or surge, and corrosion caused by moisture are not covered.
OK, now let's use some logic to follow what they cover. They cover standard mechanical parts and components of the system including outlets, switches, wires, and the fuse box. But, they don't cover these in the event of inadequate wiring capacity, circuit overload, power failure, or surges. Now, we're talking about an electrical system here. What could go wrong in an electrical system besides capacity, overload, power failure, or power surge? Uhm, nothing. Yeah, that's right. They cover the ENTIRE electrical system, unless something goes wrong. Then it's not covered.
Also, let's look at the deductible/service fee. The deductible is $100 per service call. If it takes 3 service calls to complete the job, you're out $300. That is probably more than it would cost to just have it fixed outright. And you have to use their contractors. Let me tell you about the contractor they assigned to me:
I was given the name and number of Renovations, Etc., which must be one man with a cell phone. I would call this man, and he would always say "I'm in the middle of something, let me call you back." It took me a week to get hold of him to actually explain what my problem was. He told me he would be subcontracting it. I got one phone call from the subcontractor, and it went to my voice mail. I tried for a week to get the subcontractor to call me back. I FINALLY got a response after I called the next week and threatened, saying that my freezer had completely defrosted and leaked all over my carpet because the circuit was completely dead. The guy came in, moved a wire from one circuit to another, removed an outlet (but didn't replace it because he didn't have one with him), and basically "patched" until he could come back. This was on a Monday. He said, "I'll come back later this week and fix it." He asked for the $100 deductible upfront. As he was walking out the door, I asked him what that service would have cost me if I had had the service done directly instead of through the home warranty (trying to figure out how much I saved). He said, "Eh, about $100." In other words, he just wanted my full $100, and didn't itemize or anything. For what he did, it probably wouldn't have even cost $100 if I had it done privately.
The next Friday (not the following, but the next) I called him to see when he was going to come back and finish, and to tell him that his "patch" had not resolved my problem. Let me tell you too, I was going to fight tooth and nail if they thought they were going to get another $100 out of me for a separate service call. It's not my fault that an electrician didn't have enough sense to bring supplies with him on a service call. Anyway, he basically told me that there was nothing more he could do except replace the entire breaker box, and it would not be covered by HMS. So right now, I have loose, live wires exposed where an outlet used to be, a dryer that blows the circuit half of the time, I paid $100 for this, and the home warranty does not cover it because they do not cover defective wiring or circuit overload.
Complaint filed with Better Business Bureau:
I would like to have a full refund of the contract price ($395) as well as a refund of the $100 deductible I paid their contractor for service which did not resolve the problem.
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Posted by azRider on 2007-05-21:
Sounds like you got a bad contractor. Did you call back the warranty company and complain he did not complete the job? or his sub standard work? I'm sure they would want to know. I've had home warrantys on several properties and found them to be a great deal. I had one on a rental where the heater went out it cost me $95 for the call and they had to replace a lot of parts. total cost of repair was $652. well worth my warranty of $305 plus my $95 service. Any good contractor will list out the parts and cost to repair. Your first clue should have been that, I would have asked for detailed receipt. to be fair I've never had a HMS warranty so perhaps they are bad. But Old Republic has been great for me.
Posted by Noneill on 2007-05-22:
Having just sold a house with an HMS warranty and having dealt with other home warranties, I want to comment. I believe if you pay the deductible to a repair person and he/she does not complete the work, you do not have to pay an additional deductible to ANYONE. Whether the same guy comes back or another. If you are not satisified with a particular repair person regardless of the reason, you can request another company to come out. Home warranty companies have many contracting companies, don't be afraid to ask for someone else - and again, if another company is called you do not pay another deductible. The deductible is PER CLAIM, until you have satisfaction.
It is important to know what they will cover and what they will not. It is true you may be able to get an item repaired for less then the deductible, so knowledge is power. In my opinion these warranties are a seller's feature to help sell a house. If contemplating buying a house with used appliances, it is good to have a home warranty.
Posted by ontheopenroad on 2007-05-22:
The document that I have from HMS states "Coverage is subject to a standard deductible/service fee of $100 (or the actual amount, if less) per service call, per trade agent on the covered portion of the claim."
Posted by tyhero on 2008-05-25:
I'm always super leery of companies suggested by sales people/Realtors... My Realtor admitted she earned a commission from HMS if I purchased their warranty. So we can forget noneills argument. He/She gets paid by that company every time they make a sale.
I checked them out online and I can't even find what they cover on their website. They list 6 or 7 big ticket items, but many of these are NOT covered because as you've said, they are not in the confines of the exterior load bearing walls, i.e. Cooling and heating unit.
Basically if a company can screw you over, they will. Thank you for your detailed complaint. I will not be purchasing HMS.
Posted by HMSsucker on 2010-07-15:
HMS refuses to properly repair anything. They hope if they run you around multiple times, that you will just replace the items yourself. Terrible company.
Posted by sr86 on 2011-02-18:
Waste of MONEY! HMS is by far the worst Home Warranty company out there. They send out the worst of the worst contractors who work for them, make you pay the deductible, and then make you chase your tail to get anything out of them. It's hard to beleive that shaddy companies like this exist, and that "credible" Realtors actually use them as a selling point on a house. Buyer BEWARE!
Posted by gcamacho33 on 2013-07-06:
I also have an HMS warranty and they are awful. They hold you prisoner to service providers in their network even when they have little availability. It took me 8 days to get an AC repair in the middle of summer. That is insane! It is not worth it at all. I will definitely not be renewing.
Posted by techguy on 2013-08-21:
Sounds pretty bad, but to be fair, there actually ARE other things that can go wrong with in an electrical system other than the problems listed as exceptions. Actually, it's kinda rare in most electrical systems (at least modern ones) for power failure or surge to cause problems. That's usually a problem for the devices plugged into the electrical system, not the system itself (at least not until it happens a whole lot).
But something else that could go wrong is the wiring could deteriorate or corrode from simple usage. This is a problem around now for houses built in the 60s and 70s when aluminum wiring was used instead of copper. The problem is made worse when using devices whose plugs use a higher grade wiring, due to how the corrosive properties transfer to the "worse" metals.
Posted by vat4 on 2013-11-06:
Issue with refrigrator denied after service tech charged 100 (replacement part is only $53.) Issue with Plumbing again rejected since it is "pre-existing". this company is a joke and a FRAUD. Keep away !!!
Posted by hvactech22 on 2014-03-15:
just as a side bar, every company whether it be a warranty company or a standard business has exclusions, you have exclusions I your auto insurance, home insurance, health etc etc..It does amaze me that people never maintain their systems, that run half of your electric bill, but the car get its oil changed every 3000 miles, last time I checked I didn't live in my car, so make up your mind for what priorities you should have in life
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A very good service.
Posted by Mrs. V on 03/14/2011
In the past I have seen many complaints about at lot of Home Warranty services, most of them justified. So I thought that I would give a review about my latest call to HMS.
A few days ago, my hot water heater decided to go to that big appliance graveyard in the sky. Messily so. At 3am in the morning no less.
After cleaning up my 'new indoor pool', I called HMS. This was at about 5am. They said that they would locate a plumber when most of them opened and get back to me as soon as possible.
At 8:16am I get a call from HMS with the name of a plumber that could come over that evening and they put me through to the plumber on a three-way call to get all the details down.
Plumber came (I'll do a review of them when everything is finished) at about 7pm and let me know that I'll need a new hot water heater and that they will fax all the info to HMS in the morning.
I start thinking that this is going to be an uphill fight to get the hot water heater replaced. Most warranty companies will fix things with very little trouble, but put up one heck of a fight if the item actually needs to be replaced.
The next morning I get a call from HMS telling me that they have received the paperwork from the plumbers and that it's going to 'claims review' to see if they will authorize a replacement or not and that it might be 24 to 48 hours before I hear anything back.
I get a call from the plumber later that day telling me the same thing, and that they would call me when HMS updates them.
Next day I get a call from HMS telling me that the hot water heater has been approved and would I like the new hot water heater shipped to the plumber they chose or would I like to find another plumber, pay for repairs myself and be reimbursed?
I asked them to please ship it to the plumber and about how long would it take? The young man stated that he was very sorry, but since it was so late in the day, it wouldn't ship to the next day, meaning Thursday and that the plumber would most likely not get it until late Friday.
I was thinking that it would be at least 3 to 5 days for them to ship it!
And here was HMS saying that they were sorry that it was going to take one day to get the hot water heater to the plumber…
I told him that the plumber getting it Friday was more than acceptable and better than I hoped for!
The plumber did, in fact, get it late Friday and will be here today to install it in the late afternoon.
HMS as already called me today asking if everything was going ok and that they would call again on Wednesday to make sure the install went well.
In the 5 years I have had HMS I haven't had any bad service from them at all. They have always been nice, polite and helpful.
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Posted by saj80 on 2011-03-14:
If your water is hot, why are you heating it?
Posted by Mrs. V on 2011-03-14:
LMBO! Thanks, saj, I needed that laugh ^_^ Next time, can we wait until I finish drinking that soda, though? My computer would thank you for it, lol!
Posted by momsey on 2011-03-14:
LOL @ saj. I've never realized how that term doesn't really make sense!
Nice review, Mrs. V!
Posted by Mrs. V on 2011-03-14:
Thank you, Momsey ^_^ I really did need a good laugh and saj provided it!
Posted by jktshff1 on 2011-03-14:
What is the cost of the HMS warranty service per year?
Posted by Mrs. V on 2011-03-15:
I have the 'extras' package:
Air conditioning system, ceiling fans, central vacuum, oven, stove, cook top, range, range exhaust hood, garbage disposal, door bell, clothes dryer, dishwasher, electrical system, gararge door opener, heating system, built-in microwave, plumbing, refrigerator, sump pump, built-in trash compactor, cothes washer, water heater, pool pump and pool motor.
Also includeds the $35.00 diagnoses fee instead of the $100.00 one.
This comes to $670.00 per year and that can be broken down into 3 installments.
Basic is $475.00, I think and that doesn't include the $35.00 fee and the pool.
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HMS Delays, Delays, Delays in AC Repair in Hottest Part of Summer
Posted by BryanF on 08/14/2009
FORT LAUDERDALE, FLORIDA -- Last Friday evening, my air conditioner failed. First thing Saturday morning, I called HMS to place a claim. They told me that someone would be calling me later that day to make an appointment to check the unit.
Late that afternoon, no one had called yet, so I called HMS back again, and was given a different company. When that company did not call me back either, I called HMS yet again and was told they would cover whatever company I would select.
I found a local contractor who agreed to come out first thing Sunday morning. While he was a little late, he quickly diagnosed the problem as a burned-out fan motor. He called HMS, as requested, to report the problem and request permission to do the work.
Here begins the procrastination of HMS. They said they would have to wait until business hours (M-F) to approve the claim -- even though the temperature on Sunday was forecast to reach 98 degrees in high humidity.
I called them each day, not getting anywhere. On Wednesday, I was told that my contractor was approved to do the work, but that he would have to use HMS's part, and they would need 24-48 hours to locate the part. Of course, the claims department is sleeping in air conditioned houses and has no real motivation to get the work done.
I called back today (Friday) since it has now been over 48 hours without any return call. I asked to speak with a supervisor, waited on hold for about 15 minutes, and was finally hung up on by one of their employees. (I was not rude in any way, just persistent.)
I called back again (after waiting futilely for a return call) and was allowed to speak to the claims department. The man there is the least kind person I spoke with in this whole experience so far. He did say that HMS would agree to pay me for the contractor's labor plus the cost they (HMS) had for the part. When I asked how much money that would be, I was told that only the parts department would have that information.
I asked to speak to someone in the parts department. He told me that this department does not speak with customers! I was incredulous at this reply. Perhaps even more frustrating, though, was his promise (I made him promise) to call me back after he spoke with the parts department to get the cost of the fan motor. Of course, that was three hours ago, and I have yet to hear from anyone at HMS.
This has actually been a pattern. In spite of repeated promises, they have NEVER called me. They have hung up on me, but not returned a call -- even when they have the word (four different times!)
From my admittedly limited perspective, I believe this company is nothing but a sham. Their goal appears to make me wait so long that I give up and pay for the work myself. They also appear to want to make the process as painful as possible to accomplish that goal. I would recommend that you stay away from this company.
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Do Not Purchase Any Warranty From This Company!
Posted by Churches on 06/05/2009
VIRGINIA -- This is my story and what I reported to the Better Business Bureau...
My husband and I purchased a home in Feb. 09 and a home warranty was included in our purchase price. We also added a pool warranty with this purchase. This warranty purchase was set up through the re-location company and the previous owners' real estate agent.
On June 2, 2009, we opened our pool. At this time the pool was not working properly due to wear and tear. We contacted our warranty company to find out if the broken pump was covered. We were told yes. They then sent a technician to check out the pool pump and such. He was at our house for maybe a total of 15 minutes and charged us a $100 deductible at that time. He told us that the pump and valves did need to be replaced and he would make that aware to the warranty company. We then were contacted by the warranty company and were told that it will not be covered due to "Lack of Maintenance" on the pool.
We moved here only 4 months ago and were told the pool worked fine when we purchased the home. We have tried arguing the issue but have not reached any solution. The technician that was at our home will not return our phone calls, and we believe that he has called our number once and hung up on us on the evening of June 5, 2009.
We have spoke with a number of customer service representatives with HMS Home Warranty. During those phone calls, we were told the pre-existing conditions were not covered. On the other hand, we were also told that a warranty could not be purchased if the pool was not in good working condition. I think that contradicts what they said before. How could we possibly have a pre-existing condition if the approval of a pool warranty was made in Feb. 2009?
On top of all of this, we have contacted the previous pool company that maintained the pool in the last year and located their office to gather proof of maintenance. We sent this documentation to the warranty company. We also have documentation of a pool inspection that was done on September 23, 2008. This inspection shows that the pool was in working condition and no remarks were made on the pump or valves. This is proof that there were not pre-existing conditions at the time of purchase. We have faxed all of this information to the HMS Warranty Company.
We have not yet heard any positive feedback from the company. We were told that we would have an answer as soon as possible. The representative that we are working with keeps giving us the round about answer. I feel they have also been very rude when we call and do not hear us out. We are often interrupted when speaking to this customer representative.
I feel that we have went above and beyond what a customer should do when making a warranty claim. I'm not quite sure what else we should do to address this issue. I feel that we are being scammed. No one will give us a direct answer and we have tried numerous times to be helpful and make a connection with the warranty company on this claim. We were also told the the $100 will probably not be refunded to us if the the claim is not approved. I do not feel that makes any sense.
What is a home warranty company for? What do they cover? I feel like our purchase was a waste of money and that any time we have a claim, they will find a new way to take money from us. Their warranty states "mechanical parts and components as follows: above ground accessible plumbing lines leading to and from the unit; air pumps; blower motor filters (free-standing housing body, laterals, pressure gauges, back flush valves); gaskets; impellers; internal spa pack heater; internal switches; primary circulator pump and motor; and relays." The items that we are requesting to be replaced are in this list of covered items. The warranty also states "We agree to pay the covered costs to repair or replace the items listed as covered on your Agreement Coverage Summary if any such items become inoperable during the term of this Agreement due to mechanical failure caused by routine wear and tear."
I feel that we have stated the facts to the best of our ability. We should be refunded our warranty purchase money and the $100 deductible that we paid on this "so-called" claim.
In the meantime, our pool is not in the best condition, leaving it open during the heat with algae and what-not growing on the liner and in the water. Where does this leave us????!! Feeling SCAMMED!!!!!!!!
I also stated that...
I would like to have a full refund of the contract price as well as a refund of the $100 deductible I paid their technician for service that was not resolved.
I also would like to terminate my contract with this warranty company as soon as I am refunded what I am owed.
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Posted by RestaurantGuy on 2009-06-06:
Go and purchase a pump as soon as you can. If you leave your pool without circulation of the water and algie it will start to destroy your liner. Purchase algecide 80,chlorine tablets and clarifier also and get a pump ASAP. Once the pump is installed put 3 chlorine tablets (3in tablets)in your main skimmer NEVER put the chlorine directly on your liner as it will eat your liner. Pour the algecide 80 around the pool by walking around the pool. Add around 4 ounces of clarifier and let your pump run for 24 hours. At that time vac your pool, use chemical strips to check your chemical level in your pool and adjust your chemicals as needed.
Posted by churches on 2009-06-06:
well thanks for the advice!! I think we have learned our lesson. We are going ahead and installing a new pump next week. I am trying to add chemicals as needed. thanks again!
Posted by Anonymous on 2009-06-06:
Home warranty companies are such a scam. We had one when our water heater went out. The warranty companies guy would come out in 10 days (yeah, tell my wife not hot water for 10 days). I asked how much he charges, the reply was they see bills for around $700. So I went to Lowes, picked up a water heater and put it in myself and sent them the bill. Think it was for maybe $300. They declined my payment because they said I did the repair and not their guy.
I pleaded my case about the 10 days and the fact he was going to be over twice as much. Still as no go. So I went to binding arbitration and won. They had to pay me my $300, plus $200 because I did the labor myself, plus the arbitrators fee of $410 that I had to advance. They lost their shirt on that deal, if they would have just paid the $300 I would have been a happy camper.
Then they called and said I was a VIP customer and I could renew for another three years with a 20% discount. I kindly told them where to put there three year deal and discount. Yes, the sun never shines there.
Posted by RestaurantGuy on 2009-06-06:
Churches no problem. If you need any help with your pool on chems let me know. Also if you have a Leslie's pool store near your house they will test your water for you and tell you exactly what you need to add in ways of chemicals. Also there are a ton of online shops that you will save a bundle of money from. I use water warehouse for all of my pool chemicals. They have next day delivery and I have always had great service with them. Good luck and let me know if you need help.
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Will Find Any Reason To Deny A Claim
Posted by Maeweb on 05/08/2009
DALE CITY, VIRGINIA -- Incident = we purchased a house that had been vacant for quite a while. Between November (when we put the bid in on the house) and March 11 (when we went to settlement) we visited the home several times, had two inspections (including one for fha) and had many items replaced. The bank selling this foreclosure replaced the hot water heater, furnace, some windows and a toilet. We also moved in with our new washer and dryer, dishwasher, stove and refrigerator. We used the central ac immediately upon moving in so as to have air circulation while painting (every wall needed to be painted in the house). When the weather got warmer towards the end of April, we noticed that the air coming out of the vents wasn\'t strong, and although cool, it wasn\'t cold. We contacted the hms home warranty company to have someone come out to look at the system. The man that they sent from air breeze was rude and abrasive. He told us that the system was extremely old and not working, he told
us that he didn't think that the company would approve having this fixed. He submitted paperwork and a couple of days later (after calling into the office to inquire several times and not hearing anything because their system was down for upgrades) we were told that the claim was denied because the problem was pre-existing. We were told that we could send in the inspection report and dispute the claim, so we did that and then were told that it was still denied because no inspector can check an ac unit in January when the temperatures are cold. I contacted the state corporation commission and was told to contact their contact person with hms. I called linda montriul on may 4th and was told that their system was down again for upgrades and that she would have to pull what information she could and get back to me after reviewing it. I called again the next day (may 5th) and heard nothing back until later in the day, when I received a voicemail from her telling me that sh
e had other cases to review and would get to ours when she could. I received a call the following day (may 6th) from ms. Montriul telling me that after reviewing what they had with the managers, they were still going to deny the claim because there was no reason for us to run the ac unit when the ambient temperature was below 70 degrees, so the ac unit was obviously broken prior to our purchasing the policy. She said that if we wanted to dispute it again, we could send her our electricity bills so she could verify that we ran the unit prior to calling hms.
What is the point of purchasing insurance or a warranty, if not to be able to have items that are covered, repaired or replaced when something goes wrong? How is a homeowner to dispute any pre-existing clause when they are arguing days with a large corporation? When a person or family purchases a home, they entrust the inspector (or inspectors as in this case) to verify that items are in working order. How is a warranty company, who only sends out one contractor, able to make a determination on what is or is not pre-existing? I feel that this company took the premiums for the policy and are intentionally denying the claim in order to not have to service that policy.
Damage resulting = nothing has been done, the ac unit is still broken. With warmer weather on the horizon, I am afraid that we are looking at laying out several thousand dollars out of pocket, even though we purchased a policy to cover things like this.
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Posted by rudybjr on 2009-05-08:
Are you surprised? That's what all insurance and warranty company's do. They also have their loopholes to get away with it.
Posted by maeweb on 2009-05-08:
Surprised only because of the way we were spoken to and treated. I guess taking the money but not servicing the policy shouldn't be a shocker.
Posted by Fancynan99 on 2009-05-27:
Same problem. Seller provided us with an HMS warranty and tech says worst corrosion he has ever seen and can't replace parts. Said we were approved for new unit (Yeah right) until next day HMS called and said exisiting condition. Well the A/C worked fine or a couple of days so how can it be pre-existing! Only confort is we did not pay for this policy or even ask for it. What a waste of money! AND OUT 100.00!
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HMS Home Warranty is a Dud
Posted by MIALLEN76 on 08/09/2008
SILVER SPRING, MARYLAND -- As a single mother of one, I was elated to purchase my first home this past May. That pivotal moment in my life was quickly shattered after dealing with the never ending claims process with HMS. The home in which I purchased was older, modest, and had an abundance of charm. Due to the age of the home and appliances, it was highly suggested that I invest in a home warranty thru HMS. After reviewing the company's website and speaking the family members and friends whom at some point in time were prior policy holders, I concluded to go forward with purchasing a policy to cover future problems. I felt an assurance that if anything went wrong with the home that the problems would be corrected expeditiously and in a reasonable amount of time. This assurance was put to the test when my washing machine, dryer, and dishwasher all decease to work June 6, 2008. I contacted the 24 hour HMS customer service number provided in my contract that evening to file a claim. After speaking with a customer service agent, I was given a claim number (5656005-100) and the name of the company I needed to contact to schedule a service appointment.
On June 8, 2008 a call was placed to the Appliance Repair Service Company and an appointment was schedule for June 13, 2008 between the hours of 8 -12 am. Once the appointment was scheduled, the representative from the repair company indicated that I will be contacted the day before to confirm the appointment date and time. The day the appointment was to be confirmed, I had not heard from them and placed a follow up call. It was at this time I was informed that HMS had not faxed over the work order as promised and they had no record of me ever placing a call to the company. I recalled the HMS customer service department requesting the work order be faxed again to the repair company. Consequently, due to the availability in the repair company's schedule, I was given a later service time between the hours of 10 -2 pm. I indicated to the individual at the repair company that the technician needed to be at my home no later that 2 pm for I had a meeting across town a half an hour later.
In addition, I conveyed that if the technician frayed from that scheduled time to please contact me so that other arrangements could be made. As the appointment time drew close to 1 pm, I contacted the repair company to find out the technicians whereabouts. I was told that the technician was running behind and would not be able to reach my home until after 3 pm. At that point, I expressed my discontent and asked if a technician could be able to come after the conclusion of my meeting. The individual stated that I should contact them when I was in route home. Following their instructions, I placed a about 4:30 pm and they stating that someone would meet me there. As the close of the business day drew near, I made numerous unsuccessful attempts to contact the repair company inquiring about the technician. During my final attempt I was able to reach someone and was told a technician would be there in less than thirty minutes. The technician arrived and asked to be directed to the appliances in question. In total he spent less than fifteen minutes evaluating all the appliances. Moreover, during that time frame he taunted me for purchasing a home with older appliances all the while on his cell phone. Clearly this gentleman did not attend customer service 101. After completing the work order form, he concluded that the washing machines transmission was irreconcilably broken and that I should place newspapers around it so that the transmission fluid and oil would not continue to leak across my laundry room floor. Furthermore, he stated that the problems with the dryer and dishwasher were a figment of my imagination and that all will be well in the morning. I paid my one hundred dollar deductable and he quickly rushed to the front door (while still on the cell phone). He proclaimed that he would submit my work order that night and HMS claims office would contact me in several days to replace the machine. Finally, a reprieve from the days scheduling mishaps.
A week went by and I had not heard from the HMS claims office. I contacted the HMS customer service department to find out the status of my claim. It was to my surprise that not only did they not have a record of my work order being submitted, but they had no record of me ever calling in a claim despite having a valid claim number. The customer service agent researched my situation and opened a new claim which was to include my previous claim number as future reference. Another week went by and still no word from the claims office. The following week I placed daily calls inquiring about my status. During each of my multitude of calls, no one could fin my claim nor find a work order. The experience had now become overwhelming and I asked to speak to a supervisor. Each time I was told a supervisor was unavailable and was instructed to leave a number so that I can be contacted. Consequently, no one returned my phone calls. Ironically, after nearly a month without a washing machine I received a call from someone in the claims office requesting the washing machines identification numbers.
I was told that I would be contacted shortly with repair or replacement options. It wasn't until July 13th, that I was contacted by the claims office with a resolution. I was informed of two options, either taking that machine that was "comparable" to my circa 1980's machine or take the three hundred and fifty dollar pay out to find my own. The individual provided me the model number and referred me to the Sears website for detailed specifications. In stead I drove my local Sears to evaluate the machine for websites can be misleading. When I found the machine HMS offered, I discover that the washing capacity was smaller than my previous model and not energy efficient. Moreover, the non-sale price quoted was approximately one hundred dollars less than the pay out offer. I was floored. The same sentiment I felt after the repairman's departure I felt at that moment; belittlement, bamboozled and in sheer utter disbelief. As I stood and stared at the machine, I questioned the ethics of the company had I gotten myself involved in? I returned home and started off in the routine I have been doing for over a month; dragging a host of trash bags full of dirty clothes' out of my first home, to the laundry mat down the street and spending the last few dollars I had to clean my families clothes. This in the middle of what most people are considering a recession. I had enough. HMS's customer commitment pledge, "Feel safe, secure and comfortable with the trusted name in home warranty and E&O insurance. Your peace of mind is a call or click away" is no longer identifiable.
Shortly thereafter, I contacted the customer service office requesting to speak with the claims department to see why I was offered a smaller and non-energy efficient machine. Like each time before, I received what I have now dubbed, "The HMS Two Step". Trying to escalate a call to the claims department seemed harder than comprehending a NFL playbook. It wasn't until July 17th that I finally broke thru the interference. I posed my concerns to the supervisor and he indicated that the machine I was offered was "comparable" to what I currently had and that the price difference was due to their discount with various service providers. It was if he equated my washing machine to a Roman chariot and what they were offering was a high end luxury sports car. Moreover, I questioned how long it would take to receive the pay out check should I choose to accept the offer. Surprisingly, he indicated that HMS does not directly give the home owner the money, but the check was to be written to the company in which the item would be purchased (i.e. Home Depot, Sear, Lowes, etc). Obviously HMS has less confidence that a home owner to be responsible enough to purchase a machine without the assistance or a third party than the are asking of the home owner to have patience in their Draconian processes. Furthermore, he stated that checks are only issued in the claims office on Wednesdays and mailed to the designated company the following Friday. If I decided to use the method it could take upwards to two to three weeks for a machine to be delivered. In the eleventh hour, he offered a program that would allow me to upgrade to a machine of my choice and the cost difference would be at my expense. I provided him three baseline energy efficient machines that I felt were in "comparable" size. It was stated that he would expedite the information to the research department and would call me with a resolution with in twenty-four to forty-eight hours. Despite hear that resolution time frame dozens of times over the past month or so, my confidence was somewhat reassured. For this ongoing situation was in the capable hands of the company's supervisor and not the ground level customer service agent.
As of today's date, I have not been contacted by anyone representing the HMS customer service or claims office. Furthermore, I have spent approximately the same amount of money in which I was offered for a "comparable" machine in fees at the laundry mat over the past two months. NO ONE SHOULD HAVE TO EXPERIENCE THIS FORM OF CONSUMER ABUSE!
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HMS Home Warranty - Denials Only
Posted by Vat4 on 11/06/2013
VIENNA VA, VIRGINIA -- I called this company for help 2 times. The first time it as an issue with refrigerator. this was denied after service tech charged 100 (replacement part is only $53.) .The second issue with Plumbing was again rejected since it is "pre-existing". This company is a joke and a FRAUD. Keep away !!! they are just ensuring that we spend the money on the Technicians and then turn around and refuse our claim. They claim that I should read the fine print before I call them with any issues, since that specifically mentions all the stuff that is not covered. In the case of the refrigerator anything that is not got to do with keeping the food fresh is not covered.
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HMS Scam Artists - Won't Pay on Replacement
Posted by Sungarden52 on 10/17/2013
My 44-year old boiler cannot be repaired and will cost over $4000 to replace (according to three estimates). HMS is only allowing $2200 as a "claim allowance" because THEY can get a boiler at cost. We all know HVAC companies are in the business to make a profit, so marking up a boiler is not uncommon. HMS, however uses it as a loophole to get out of replacing the boiler. And, the boiler they can get won't fit in the space where the old boiler sits.
DO NOT get a warranty contract with HMS. They are sharks.
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Poor Customer Service
Posted by Baddbare on 07/04/2013
BEL AIR, MARYLAND -- On July 2nd called about refrigerator being inoperative. customer service representative said 1st vendor could respond on July 9th. unacceptable, then left message for second vendor. I called 4 hours later for another vendor (no response from 2nd vendor) but was told I must wait 4 business hours and that the claim could not be assigned to another vendor. Plus the representative and supervisor said it was too late to get a response from other vendors (7pm that evening).
The following day the 2nd vendor called to say that his father in law has died and he could come out on July 9th. Called HMS and relayed same. The representative said no one could come out till next week. But they would forward to dispatch to continue to find a service vendor. At 9pm HMS called to say someone could come out on July 4th to ascertain problem ( already knew it was blown compressor and had informed same, but the sequence is for service tech to come out, tell HMS what the problem is and give price for repair, if HMS doesn't like material price, then they purchase else where and ship to service rep).
Funny the day before the supervisor said no one would respond after 7pm, so I had to wait 20 hours to hear that that I wasn't getting service. But the next day I get phone call that a service representative could respond on July 4th ( call was at 9pm).
At this point I had waited 30 hours to get a service call scheduled for an inoperative refrigerator. Then a wait from the representative to tell HMS what the materials would cost for repairs, and in the mean time hundreds of dollars of food lost. So knowing that a service call on July 4th and then a call to HMS if answered ( it is a holiday), for material approval, if not, then HMS will ship parts to service representative or approve a new refrigerator (this one is 8 years old). So basically looking at July 11th for completed repairs or replacement (at the minimum). So basically 8 days without a refrigerator. So HMS won the battle and we purchased a new refrigerator.
Have had HMS for 8 years and never had this bad of customer service!!!!!
We could live with bad service from HMS for an oven (could use microwave or BBQ grill), a dishwasher (could wash by hand), a dryer or washing machine (could do by hand or go to a laundromat), etc..But with out a refrigerator could not keep stuff cold for the babies and grandparents, so we spent 1100.00 and had a refrigerator delivered the next day. Funny the same company who could not come out till July 9th, 7 days after the initial service request, but can deliver, remove and install a new refrigerator the next day!!!!
Also funny the supervisor on July 2nd at 7pm could not get a service representative to respond at that time of day, but the next day the representative found someone and called me at 9pm to say that thy had talked to some one.
HMS is basically out for themselves, no urgency from their employees and what ever hardships you are encountering is of no concern to them. They talked to me like I was a child and were very condescending. Looks like I will change to an new company next year, maybe they will be more customer orientated!!!!!!!!!!!!!
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Posted by BigAl on 2013-07-05:
For less than $100 you can buy a small (dorm sized) refrigerator that can be used in emergencies. Just think of it as an insurance policy for just this type of scenario. If you have a chest freezer you can also put nonfrozen articles in a cooler and place the cooler in the freezer. Depending on the temp of the freezer, and with some observation, you can determine if the cooler lid needs to be slightly open.
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DELTA – The Partners Program hosts its SuperBowl XII at Valley Lanes in Delta on Saturday, Feb. 2.
Sign up yourself and a young "Partner for the Day" to bowl in the morning Youth Tournament, or put together a team of four for the Adult Tournament in the afternoon! The morning Youth Tournament begins with check-in at 9 a.m. and is a Scotch Doubles Tournament (two bowl as one, with the youngest bowling first), with prizes, pizza, and a drink for the kids. The afternoon Adult Tournament is a 9-pin no-tap handicap competition, check-in at 12:30 p.m. – and a $500 cash prize to the highest scoring team. Ten dollars for adults in morning Youth Tournament; kids are free; afternoon Adult Tournament $25 per person.
Registration forms are available from both Partners offices in Delta and Montrose, Valley Lanes in Delta, and on line at www.partners-west.org/SuperBowl.html.
OURAY COUNTY – The Ouray County Sheriff's Office is awaiting toxicology reports on two deaths in Ouray County last week. On Tuesday, Jan. 22, the agency responded to the unattended death of a 72-year-old woman in her home on Mary's Road in the Idlewild Subdivision. This was followed on Saturday, Jan. 26, by the unattended death of a middle-aged male in his home on the 31000 block of Highway 550 (right across from the Pa-Co-Chu-Puk entrance to Ridgway State Park). Ouray Sheriff Junior Mattivi reported that the cause of death is not yet known in either case.
MONTROSE – Seasonally cold temperatures are causing frozen water lines throughout Montrose, and officials urge residents to take precautions.
Maintaining water flow in the line helps prevent freezing; in many cases, problems can be avoided by simply allowing interior faucets to trickle. Pipes and equipment in exposed areas should be properly winterized or protected with insulation and/or heat tape. Additional freeze prevention information is at www.cityofmontrose.org.
Water lines and boilers in unheated spaces, such as garages, are particularly susceptible to low temperatures, although during periods of sustained low temperatures even buried water lines and meter pits are at risk.
Cold temperatures can also cause breaks in city utility lines. Report frozen or broken municipal to 240-1400. Please note that city crews respond only to problems with city service.
William Arthur and Harriette Marie Collins Lingham Memorial Scholarships Available
MONTROSE – Applications are now being accepted for the William Arthur and Harriette Marie Collins Lingham Memorial Scholarships. To be eligible for the scholarship, an applicant must have attended school in Montrose County for a minimum of one year. No high school diploma, high degree of scholarship or current Montrose County residency is required; there is no age requirement.
The applicant must have demonstrated an earnest desire and ambition to acquire the education and skills for a chosen vocation, as well as performance in his or her chosen vocation, and plan to attend a vocational or technical school, a training program, a two- or four-year college.
Applications forms are available in the counseling offices of Montrose, Nucla, and Olathe High Schools and at the administrative offices of Montrose County School District RE-1J; application deadline March 1.
MHS Student Athlete Scholarship Available
MONTROSE – Applications for the Duane H. Cunningham Memorial Scholarship are now available for 2013 Montrose High School student athlete graduates.
Cunningham, a graduate of Montrose High School, was a longtime resident of Montrose who possessed a strong work ethic and an unshakeable belief in the importance of integrity and personal responsibility. He was active in the community and a staunch supporter of Montrose athletics. This scholarship is established in Duane's memory to recognize these same qualities in a deserving athlete.
Applicants must be current MHS senior athletes in a sports program for at least two years. Applications and information are now available in the MHS Guidance Office; the deadline is April 12.
Montrose County Republican Women Scholarships
MONTROSE – The Montrose County Republican Women's scholarship applications are now available. Applicants must be female students in Montrose or Olathe, and graduating seniors of the Class of 2013 planning to attend an accredited two- or four-year college or university or an accredited vocational – technical school next fall. Preferred majors for collegiate study are in the fields of political science, government, international studies, criminal justice and law enforcement; other intended majors will be considered by the selection committee on a case-by-case basis. Applications are now available through the Guidance Offices at Montrose and Olathe High Schools; submission deadline is April 13.
in Montrose. The deadline for application forms is March 1.
BLM Seeks Nominations to Southwest Resource Advisory Council
MONTROSE – The Bureau of Land Management today announced that it is seeking public nominations for open positions on its 29 Resource Advisory Councils, which advise the BLM on public land issues. As advertised in the Federal Register, the BLM will consider nominations for 45 days.
The BLM's RACs, comprised of citizens chosen for their expertise in natural resource issues, help the Bureau carry out its stewardship of more than 245 million acres of public lands. The Bureau, which manages more land than any other Federal agency, has 29 RACs across the West, where most BLM-managed land is located. Each RAC consists of 10-15 members with an interest or expertise in public land management, including such individuals as conservationists, ranchers, outdoor recreationists, state and local government officials, Tribal officials, and academics. The diverse membership of each RAC helps ensure that BLM land managers get the varying perspectives they need to achieve their mission, which is to manage the public lands for multiple uses.
"Each of the RACs lend their unique combination of geographic and resource expertise to inform the BLM's decisions," said Acting BLM Director Mike Pool. "The members of our RACs help our field offices by acting as sounding boards in all types of resource management issues. They are a tremendous resource for field managers across the West."
Individuals may nominate themselves or others to serve on an advisory council. Nominees, who must be residents of the state or states where the RAC has jurisdiction, will be judged on the basis of their training, education, and knowledge of the council's geographical area. Nominees should also demonstrate a commitment to consensus building and collaborative decision-making. All nominations must be accompanied by letters of reference from any represented interests or organizations; a completed RAC application; and any other information that speaks to the nominee's qualifications. To complete the nomination form, go to http://on.doi.gov/yIOMcT.
Each of the 29 RACs has different positions open in the following categories:
Category One – Public land ranchers and representatives of organizations associated with energy and mineral development, the timber industry, transportation or rights-of-way, off-highway vehicle use, and commercial recreation.
Category Two – Representatives of nationally or regionally recognized environmental organizations, archaeological and historical organizations, dispersed recreation activities, and wild horse and burro organizations.
Category Three – Representatives of state, county, or local elected office; representatives and employees of a state agency responsible for the management of natural resources; representatives of Indian Tribes within or adjacent to the area for which the RAC is organized; representatives and employees of academic institutions who are involved in natural sciences; and the public-at-large.
In the Southwest District, five positions are open including two Category 1 positions, one Category 2 position and two Category 3 positions. Nominations for the Southwest District (Gunnison, Tres Rios and Uncompahgre Field Offices) RAC must be submitted by Thursday, Mar. 14 to the Bureau of Land Management, Attn: Shannon Borders, 2465 S. Townsend Ave., Montrose, CO 81401. Additional requirements can be found by going to http://www.blm.gov/co/st/en/BLM_Resources/racs/swrac.html or by calling Borders at 970/240-5399.
CSU-Extension Announces Food Growing Series
SAN MIGUEL AND WEST MONTROSE COUNTIES – The Colorado State University Extension Office in San Miguel and West Montrose Counties is now accepting applications for its 13 week Food Growing Series.
Participants will receive training in Garden Planning and Design; Soil Fertility, Cover Crops and Compost; Irrigation and Water Conservation; Culture of Vegetables; Starting from Seed; Small Fruits and Tree Fruits; Season Extension; Harvest/Postharvest; Pests (insects, disease and critters); Food Preservation and Safety; Backyard Chickens and Pigs; Goats for milk, meat and fiber and Land Management.
This program, geared towards local gardening conditions, and taught by CSU Extension professionals and local experts, runs March 7-June 6. Classes take place at the Placerville Firehouse Thursdays, 6-8:30 pm. Registration is due Feb. 27.
For more information and/or an application visit www.extension.colostate.edu/sanmiguel/ or call 327-4393 or email email@example.com or email@example.com.
SMPA's Community Solar Project Earns National Accolades
Above: Brad Zaporski, SMPA Manager of Member Services/Marketing and Daniel Dus, Chief Operating Officer of Martifer Solar accept the Solar Power Generation USA 2013 Best Solar Collaboration Award.
Solar Power Generation USA awarded San Miguel Power Association, Inc. (SMPA) the 2013 Best Solar Collaboration Award for the co-op's community-owned solar array. This award is viewed as one of the most prestigious honors in the solar industry. SMPA partnered with the Clean Energy Collective (CEC) of Carbondale, Colo., to develop the one-megawatt solar facility in Paradox Valley. Martifer Solar and Sunsense Solar also joined the team, providing the 4,440 solar panels and manpower for installation.
Solar Power Generation USA called the project "a tight collaboration" that "navigated a whole host of challenges to be completed within budget and in record time with amazing attention to detail." They also identified the project's community-owned business model as unique asset. The award was voted on by a panel of judges made up of independent industry leaders from around the globe.
"This award is well-deserved recognition for the hard work of SMPA's employees and board members. We set a goal to invest in renewable technology in the most economical way possible. It took time, effort and determination – despite some setbacks – before we were able to put a successful project on the ground. Of course the project wouldn't have been possible without the support of our members and the partnerships we built with CEC, Martifer Solar and Sunsense Solar," said SMPA General Manager Kevin Ritter.
SMPA members can buy into the SMPA Community Solar Array by purchasing solar panels. SMPA will directly credit the member's monthly electric bill for the power their panel produces in the community array. Each solar panel is 235 watts, costs between $700 and $800 and will generate around $45 worth of electricity per year.
Community-owned solar projects can offer some advantages over traditional private installations. Prior to this project, members who were interested in solar generation had to install panels on their individual homes or businesses. This limited the participation of renters and members with poor solar locations. In contrast, the SMPA Community Solar Array is located on an ideal site with excellent sun exposure. CEC will also own, operate and maintain the array, meaning that members who purchase a panel in the array will incur no additional operation or maintenance costs.
The CEC is currently selling panels and working with members to determine what will fit their budgets and energy use. They also offer flexible, low-cost, long-term financing for qualified members through Sooper Credit Union and the Clean Energy Loan program. Members interested in learning more or purchasing panels should contact CEC directly at www.smpasolar.com, 1-888-208-5858 or firstname.lastname@example.com.
San Miguel Power Association, Inc. is a member-owned, locally-controlled rural electric cooperative with offices in Nucla and Ridgway, Colo. It is the mission of San Miguel Power Association to demonstrate corporate responsibility and community service while providing our members safe, reliable, cost effective and environmentally responsible electrical service. SMPA serves approximately 9,600 members and 14,000 meters and supports local communities with $200,000 annually in property taxes and $400,000 in energy efficiency and renewable energy rebates.
For Immediate Release:
4-H Youth Development Program of San Miguel and West Montrose Counties
We are accepting new applications and Enrollments for Volunteer Leaders, Members, and Clubs.
The Colorado State University Extension Office in San Miguel and West Montrose Counties is thrilled to announce that we are accepting applications for new enrollments and re-enrollments for our 4-H Youth Program. All our welcome to join and enroll as a new club, leader, or member. If you have a special skill or hobby you would like to share with the youth in our communities, please come by our Norwood office for more information. Enrollments are due for new members by April 1st .
4-H members will "learn by doing" in a wide variety of projects that are available to choose from and available to view on our website. 4-H is a community of young people, lead by our volunteers, learning citizenship, leadership, and life skills that will last a lifetime.
For more information stop by our office from 8-4 Monday – Friday, at 1120 Summit Street in Norwood, CO or visit our website at www.extension,colostate.edu/sanmiguel/. You may also call us at 970-327-4393 or email us at email@example.com, firstname.lastname@example.com, & email@example.com .
Sent By: Cally Anderson, 4-H Youth Development Program Coordinator
MONTROSE COUNTY – Montrose West Recreation's Third Annual Nucla Resolution 5K Run/Walk, benefiting Hoof & Paw, the West End's animal rescue shelter, takes place Sunday, February 17.
The volunteer driven Hoof & Paw has been fostering lost and homeless animals and providing adoption, immunization, spay and neutering services at no cost, or low cost; race participants are encouraged to bring their leashed dogs along for this fun annual event.
The competitive 5K race starts from the Nucla Fire House at 12 p.m. looping through Nucla streets, with moderate elevation gain, and first, second and third place ribbons in the men's and women's running and walking categories. The $20 registration fee provides participants with a race bib, post-race refreshments and a commemorative T-shirt.
Participants are encouraged to pre-register although registration is available on race day. Doggy snacks and prizes will also be offered. The race will be held rain, snow or shine, so please dress accordingly. To register or volunteer, call Paul at 864/428-2276 or email firstname.lastname@example.com.

subset: commoncrawl


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A cool-climate necessity! Perfect as a base for layering, or even wearing by itself on less chilly days, this Mock Turtleneck from Canyon Guide® is a must! It'll keep you warm and comfortable without weighing you down no matter where the mercury falls. Also falling: the price! So stock up while they last!
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All My Hairstyles
- Next1 of 10Susan Lucci: Rick Rowell/ABC via Getty Images
- Previous Next2 of 10Kelly Ripa: Ann Limongello/ABC via Getty Images
- Previous Next3 of 10Andrea Evans and Fiona Hutchison: Ann Summa/Time Life Pictures/Getty Images
- Previous Next4 of 10Susan Lucci: Rick Rowell/ABC via Getty Images
- Previous Next5 of 10Susan Lucci: Bob Sacha/ABC via Getty Images
- Previous Next6 of 10Robin Strasser: Peter Kramer/Getty Images
- Previous Next7 of 10Kristen Alderson: Heidi Gutman/ABC via Getty Images
- Previous Next8 of 10Farah Fath: John Sciulli/WireImage
- Previous Next9 of 10Catherine Hickland: Frederick M. Brown/Getty Images
- Previous Next10 of 10Lou Rocco/ABC via Getty Images
- All My Hairstyles13 Totally Life-Changing Beauty Innovations
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- Beauty Tips From A Supermodel-Turned-Actress
- Why Every Woman Should Be Using A Facial Oil
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- Glo's Latest Obsession: Daily Floral Finds
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- Gotta Have It
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The End of a Hair Era1 of 10
By Shannan Rouss
In the fictional towns of Pine Valley and Llanview, friends become enemies, babies are switched at birth and the dead return to life. Amidst all the drama, one thing remains constant: Susan Lucci's hair—plus a few other distinctly soap 'dos. With the cancellation of One Life to Live and All My Children, we take a moment to acknowledge soaps' most enduring styles.
Out With a Bang2 of 10
Kelly Ripa's Pine Valley days may over (her character moved to California to host a talk show), but the fanned out bangs she sported as Hayley Vaughn live on in daytime drama.
So Long3 of 10
After Gabrielle finds out that Tina's alive, Tina takes her baby, but Gabrielle gets him back—though she later steals someone else's baby. But Tina blackmails her and both women are sent to jail. But that's not the point. The point is that long hair—and we mean really, really long hair—is always au courant in soap world.
Don't Go Changin'4 of 10
As Erica Kane, the ageless Susan Lucci's immaculately coiffed hair has evolved only slightly over the past 41 years, reminding us of the maxim: If it ain't broke, don't fix it.
Spiral Outta Control5 of 10
In a rare moment of hair-hysteria, Erica Kane (or could it be an evil twin?) visits New York and wears this wacky look during modeling days.
Mommie Dearest6 of 10
Since 1979, Dorian Lord Buchanan has reigned as the prime villainess in Llanview. Her stiffly curled matriarch hair seems to say don't mess with me.
Jail Bait7 of 10
In the world of soaps, full and springy curls immediately signal youth and innocence. Born and raised in OLTL's Llanview, Starr Manning is the show's ingenue. Still a teenager, she has already been kidnapped (twice), survived the death (and return) of both parents, fallen in love, had a baby, had a baby stolen, and...you get the idea.
Short Stuff8 of 10
In the land of soaps, short hair means one of two things: You're either young and feisty or you're older and brassy. A relative newcomer to Llanview, waitress Gigi Morasco's hair reminds us of DOOL's Billiie (Lisa Rinna) circa 1995.
Light Headed9 of 10
Could all that bleach be to blame for the often unpredictable and erratic behavior of our favorite characters? In her 10 years in Pine Valley, Lindsay Rappaport (née Farrell; previously Buchanan) was bad, then redeemed, then bad again, and semi-redeemed. Her hair color, however, never varied.
The Kindest Cut10 of 10
If OLTL's Dorian has don't-mess-with-me hair, her longtime rival Victoria "Viki" Lord Banks (previously Burke, Riley, Buchanan, Carpenter and Davidson) has always had the kinder, gentler version of the same coiff. In her four decades on the show, Viki (played by Erika Slezak) has rarely deviated from the look—except when split personality Niki takes over, of course.
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[ September 6, 2013 to November 23, 2013. ] Stephen Knapp: New Light
Exhibition Dates: September 6–November 23, 2013
Member Preview Reception & Artist Talk with Stephen Knapp:
Friday, September 6, 6-8pm
"Glass allows me to manipulate and explore light and illusion, creating pure colors. I revel in their purity, their breathtaking richness – yet I am most drawn to the edges and the soft shadows that overlay [...]
Stephen Knapp: New Light Exhibit at AMoA
[ September 6, 2013 to November 23, 2013. ] Stephen Knapp: New Light
2013 Louisiana Dragon Boat Races Juried Photography Contest Exhibition
[ September 6, 2013 to November 23, 2013. ] An exhibition of 20 photographs juried by Lafayette-based photographer Philip Gould!
A cooperative effort funded by the Greater Alexandria Economic Development Authority (GAEDA)
Exhibition Dates: September 6–November 23, 2013
Opening Reception: Friday, September 6, 6-8pm
Award Ceremony with juror Philip Gould: Thursday, September 19, 6:00-6:30pm
Join us for Acoustic Concert Series featuring Will Payne Harrison after the Award Ceremony! Relive [...]
Historic City Hall Hosts "Abraham Lincoln: The Image"
[ August 2, 2013 to October 12, 2013. ] The City of Lake Charles will host "Abraham Lincoln: The Image" at Historic City Hall Arts and Cultural Center. The opening reception will take place on Friday, August 2 from 5:30-8 p.m.; all ages are welcome at no charge. The exhibition will hang through October 12, 2013.
[caption id="attachment_31013" align="alignright" width="300"] J.L. Magee, publisher: "Satan Tempting [...]


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BARCELONA, Spain (AP) - Samsung's upcoming Galaxy S5 smartphone will be at least the third to have a fingerprint sensor for security but it's alone in letting you use that for general shopping, thanks to a partnership with PayPal.
WASHINGTON (AP) - Even the scoreboards in high school gyms will have to advertise only healthy foods under new rules announced Tuesday by the Obama administration.
FORT EUSTIS, Va. (AP) - Preliminary results from a survey of the Army's nearly 170,000 women show that only a small fraction of them would like to move into one of the newly opening combat jobs. Those who do want to make the move say they want a job that takes them right into the heart of battle.
WASHINGTON (AP) - For women who carry a notorious cancer gene, surgery to remove healthy ovaries is one of the most protective steps they can take. New research suggests some may benefit most from having the operation as young as 35.
LOS ANGELES (AP) - CNN's prime-time talk show "Piers Morgan Live" is coming to an end, the news channel said Sunday.
WASHINGTON (AP) - President Barack Obama is praising CVS Caremark for its decision to stop selling tobacco products at its drugstores.
Investors took advantage of lower prices to buy stocks, lifting the U.S. market on Tuesday in relatively light trading.
NEW YORK (AP) - It has been 10 years since a Harvard sophomore named Mark Zuckerberg created a website called Thefacebook.com to let his classmates find their friends online.
WASHINGTON (AP) - Several million American workers will reduce their hours on the job or leave the workforce entirely because of incentives built into President Barack Obama's health care overhaul, the Congressional Budget Office said Tuesday.
WASHINGTON (AP) - Congress is poised to send a massive, five-year farm bill that provides food for the needy and subsidies for the nation's farmers to the White House for President Barack Obama's signature.
For stock investors, February is starting out just as rough as January.
NEW YORK (AP) - He was only 46, busy as ever and secure in his standing as one of the world's greatest actors.
PORTLAND, Maine (AP) - School officials violated state anti-discrimination law when they would not allow a transgender fifth-grader to use the girls' bathroom, according to a ruling by the highest court in Maine that's believed to be the first of its kind.
BOSTON (AP) - Federal prosecutors on Thursday announced they will seek the death penalty against 20-year-old Dzhokhar Tsarnaev in the Boston Marathon bombing, instantly raising the stakes in what could be one of the most wrenching trials the city has ever seen.
WASHINGTON (AP) - After years of setbacks, a nearly $100 billion-a-year compromise farm bill cleared the House on Wednesday despite strong opposition from conservatives who sought a bigger cut in food stamps.
WASHINGTON (AP) - Congressional Republicans swiftly and sharply rejected President Barack Obama's vow to act on his own if lawmakers won't help him create jobs and narrow the nation's yawning income gap, insisting he'll accomplish little in a divided government without them.
SAVANNAH, Ga. (AP) - Cities rolled out snow plows that hardly ever leave the garage, a hardware store sold feed scoops for use as snow shovels and alligators in the Okefenokee Swamp burrowed into mud to stay warm Tuesday as a winter storm brought snow, ice and brutal cold to the Deep South, a part of the country more accustomed to hurricanes.
WASHINGTON (AP) - Challenging lawmakers, President Barack Obama will announce Tuesday night in his State of the Union address that he's raising the minimum wage for new federal contract workers to $10.10 an hour, underscoring a go-it-alone strategy in an election year critical to both parties and the balance of power in Congress.
NEW YORK (AP) - Buoyed by his characteristically soaring spirit, the surging crowd around him and a pair of canes, Pete Seeger walked through the streets of Manhattan leading an Occupy Movement protest in 2011.
ATLANTA (AP) - Across the South, residents stocked up on fuel and groceries, schools and offices closed, and road crews were at the ready as a storm moved in Tuesday from the central U.S., threatening to bring snow, ice and subzero temperatures to a region more accustomed to air conditioners and sunscreen than parkas and shovels.


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As of Wednesday, August 15, 2012
© Copyright 2014 Albany Herald
ALBANY, Ga. -- A delegation of a dozen or so, including state Sen. Freddie Powell Sims, D-Dawson, and state Reps. Carol Fullerton, D-Albany, and Gerald Greene, R-Cuthbert, gathered Wednesday in Mayor Dorothy Hubbard's Government Building office to show appreciation for the East Town Civic League as the organization received a gift of $5,000 from AT&T.
"They just do so many things for the community and for east Albany," said Courtney Brinson, regional director, external affairs for AT&T Georgia, who presented the gift. "(Johnnie Pearl Hammond, League chair) began to get involved after the flood of 1994 and just continued helping people who need a little jump start or a help up. She has continually given back. We recognize and applaud that and we wanted to support that in some small way."
Hammond said the East Town Civic League was created in 1986 by the late County Commissioner, Don Cutler.
"He even talked to me after he died, what he wanted to do," Hammond joked, "He was still giving orders."
Hammond, age 80, said her organization does "anything and everything" it can to help not only the local community -- feeding hungry people, raising money for the needy, partnering with similar organizations -- but sometimes it works to ease the pain of communities far from Albany.
"We even went to Tuscaloosa after the tornado," Hammond said. "On the 10th of August last year, we took school supplies, food and paper towels. The whole community got involved. We reach outside the box -- wherever there's a need."
Hammond said the league would use at least part of the $5,000 received to purchase a truck load of food from Second Harvest Food Bank and meat from other sources.
"That's what I was wanting to do," Hammond said. "I love what I'm doing and if I'm not doing it, it's like something is missing."
More like this story
- Tifton hardware store expands to Albany ( August 5, 2011 )
- Junior League of Albany to host CMN, Albany Autism benefit ( February 19, 2011 )
- Giveaway event officials drop plan for registration of voters ( October 5, 2012 )
- Voter drive to feature food, clothing giveaway ( October 2, 2012 )
- New kitchen to feed more hungry kids ( July 30, 2012 )


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2006 30' Keystone Cougar w/2 slides
Type of RV: Fifth Wheel
Year: 2006
Make: Keystone
Model: Cougar 289EFS
Length: 30
# of slide-outs: 2
Sleeps how many: 8
Number of A/C Units: 1
Awnings: 2
Price: 17000
690244 - Original owners, very clean, and everything works like new!, Sleeps 8+, queen master bed, couch pulls out into double bed, table folds down into bed, and back bedroom has bottom double bed and top single bunk, 2 slide outs - 1 in living room, where the table and couch slide out to double the living room area, and 1 in the ...
Apr 19 -
2006 45' Tiffin Zephyr w/4 slides
Type of RV: Class A
Year: 2006
Make: Tiffin
Model: ZEPHYR 45 QZD
Length: 45
Mileage: 36000
Fuel Capacity: 150
Fuel Type: Diesel
Engine Model: 500hp Turbo Diesel Cummins/ ISM
# of slide-outs: 4
Sleeps how many: 4
Number of A/C Units: 3
Awnings: 1
Holding: 116
Water: 90
Price: 169000
692455 - Excellent condition with many custom add-ons, nonsmoker, pet free, transferable extended warranty (4/13), Diamond Shield on front. Cummins 500hp Engine on Spartan chassis, with 36,000 miles, new batteries, front ...
Apr 19 -
2009 42' Gulf Stream Crescendo w/3 slides
Description: STORED INDOORS AT ALL TIMES. A beautiful, 42', Gulf Stream Crescendo RV with 3 slides (one is a full wall slide), 360 HP Cat Diesel Engine (14,000 miles....not even broken in yet). Hundred of options that you can partially see on the nada listing attached....to name a few.....in motion satellite tv, diesel generator, back up camera, side turn cameras, 3 flat screens, washer/dryer, central vac, leather sofa, king size bed, triple vanities, auto levelers, plenty of storage.....much, much ...
Indoor Garage Storage for Boats, Campers, RV's, Anitque Cars Ect.
We have a huge garage with four bays available for storage. We can fit any large vehicle, Boat, RV, Camper or Antique Car. It is inside storage and is monitored daily. We charge $45.00 for a month, $120.00 for 3 months and $210.00 for 6 months. We can provide references of people who have stored with us in the past upon request. We are located at 490 Richman Rd in Smiths Creek, MI. Contact us today to secure your storage space.
Apr 18 -
Smiths Creek
2004, Sunnybrook Titan w/Truck
2004 F-350 long box:
crew cab
4 x 4
81,000 miles
2004 Sunnybrook Titan:
5th wheel
32 foot
Moryde suspension and hitch
3 slides
4 awnings
large front closet
hide a bed sofa
Vinyl Floors, Carpet, Oak Cabinets
Full kitchen
Top/Bottom Fridge
Stove Top
full bath with large shower w/ Glass Door
TV, DVD, CD/Cassette, Sound System
Day/Night Shades, Fantastic Fan
living room in the back with 2 recliner chairs
dining room table and chairs
lots of storage inside and ...
Apr 18 -
Landscape Equipment Trailer with 2 Loading Ramps - Dual Axel
Landscape Equipment Trailer with 2 Loading Ramps -- Dual Axel
18 foot long by 7 foot wide -- Rear Loading Ramp -- Side Loading Ramp -- Wood Deck 2 5/16 inch ball -- 7000 lbs GVWR -- Full Spare tire with rim.
For more information, please call 248-363-1355
Keywords: Landscape, equipment, trailer, dual, axel, load, ramp, gate, spare, wood, deck, skid, steer, tractor,
Apr 17 -
4 Place Trailer (Floe Pro 100 Plus) Snow Mobile Trailer
Drive On and Off Ramp. Tie Down Bars. Great Shape. Good tires and Brakes.
Calls only to 248-363-1355. NO EMAILS OR TEXT MESSAGES.
Keywords, Trailer, Four, Place, ATV, Recreational, utility, moving, equipment, ramp, tractor, snow, mobile, tractor, haul, RV, vehicle
Dune Buggy Go Cart 800cc Suzuki Roketa 4 Seater go kart fuel injected
Selling my dune buggy go cart
- 800CC Suzuki Engine
- Fuel injection and water cooled ,
- Manual trans (perfect vehicle to learn to drive a stick on if you dont know how)
- 4 seat
- shaft drive with differential system
- 4 wheel independent suspension,
- 25"tire
- Disc Brakes
- Mechanically needs nothing runs and drives great
- Just gave it a tune up new plugs wires fuel filter and cold air intake
- I can make it street legal for an extra $1,200 so ...
Apr 16 -
Apr 16 -
2008 Newmar Dutch Star Class A RV REDUCED PRICE
2008 Newmar Dutch Star 4317
Quad Slide w/Bath and One-half Floorplan only 5900 miles!!!
Adjustable Pedals
Allison 3000 MH 6-Speed Transmission
Anti-Lock Braking System
Backup Alarm
Block Heater
Coated Aluminum Wheels
Comfort Drive Steering
Cruise Control
Cummins ISL 425 HP
Dual Fuel Fill
Electronic Chassis Information Display
Four-Point Automatic Hydraulic Leveling Jacks
Side Radiator
Spartan Mountain Master GT Chassis with IFS
Tag Axle
Tilt and Telescoping SmartWheel
Two-Stage Engine Brake
10.0 kW ...
Apr 15 -
2010 Lightning 22 Foot Car Hauler Trailer
2010 LIGHTNING 22 FT by 8 FT car hauler, Box Trailer, ALL ALUMINUM, tandem axle, 4800 lbs capacity, electric brakes, 15" wheels, side and top vents, excellent condition with low miles.
# 2180925
Apr 15 -
East China
2007 Four Winds Chateau 32B Kodiak C5500 Diesel
2007 Four Winds 32B (Thor manufacturing), 74,000 miles, 330 HP Diesel Chevy Chassis C5500 is a 2007 (titled) and the body is a 2008 (see build sheet) w/ 1 slide out. MSRP $138,806 (when new)
Standard equipment includes:
3 burner stove w/ over
8 Cubic Foot Refrigerator (propane or 120v)
Microwave Oven
Electric step
Day/night shades
Retractable awning
Roof ladder
30,000 BTU furnace w/ floor ducted heat
LP & CO detector
T.P.O. Roof
TV antenna
Vinyl padded ceiling
Wheel liners
13.5 BTU Roof mounted A ...
Apr 15 -
Sterling Heights
Jayco popup
2007 highwall 12' Great condition most options, microwave / convection oven,3 way refrigerator sleeps 6
Apr 15 -
White Lake
•Stabilizer Jacks • Spare Tire & Carrier • Rvia • Sle Plus Pkg • Trail Runner Sle Value Pack • Weight - 4,888 Lbs. CALL 810-210-4268 AND ASK FOR GREG FOR MORE INFORMATION. (PRICE JUST REDUCED CALL TODAY!!!!!!)
Apr 13 -
Auburn Hills
Trailer has been lightly used to move around workout equiment. Very clean on the inside, brakes on both axles are electric. Lights all work perfectly and trailer is ready to go. Call mike at (586) 651-0657
Apr 12 -
Equipment Trailer with Spring Assist Ramps - Dual Axel
Equipment Trailer with Spring Assist Ramps -
18 foot long by 7 foot wide -- Adjustable Ball Receiver -- 2 5/16 inch ball -- New Tires -- Heavy Duty Jack Stand -- Dual Axel -- 14,000 lbs GVWR --
For More Information, please call 248-363-1355
Keywords: equipment, trailer, spring, ramp, wood, dual, axel, heavy, duty, skid, steer, case, adjustable, ball, hitch, new,
Apr 12 -
2005 Carrier trailer for semi 53' foot
2005 Carrier semi Reefer trailer 53' Foot for sale
Asking $18,400 obo
call/text 2487902544 SERIOUS INQUIRIES ONLY!!
1,400 hours
excellent condition
will have more pictures up asap
Apr 12 -
Sterling Heights
2011 Georgetown 360DS
*One Owner
*Onan Cummins Generator 223 Hours
V10 Power Plant
*Full Body Paint
*Fiberglass Roof
*Power Driver's Seat
*5,000 lbs Hitch
*Tow Bar
*Heated Outside Mirrors
*22 1/2" Michelin Tires w/Alco Aluminum Wheels
*10 Gallon Water Heater (Gas or Electric)
*Separate Gray and Black Holding Tanks for each Bathroom
*Auto Leveling System
*Artic Package
*Dual Pane Windows w/Power Shade for Front Windshield
*35,000 BTU Furnace
*32" and 26" LCD HD TV's/Sirius Satelite Radio/DVD Player
*Rear and ...
Apr 11 -
Saint Clair Shores
*2006 Dutchmen 31G Travel Trailer - One Owner/Great Condition!*
- Double slide out travel trailer with gas or electric hookup
- Sleeps 5 adults
- Private master bedroom slide-out suite with camper's king bed
- Built-in refrigerator, stove & microwave
- Generous kitchen cabinet storage & counter space
- Stand-up shower with skylight
- Central air, furnace & larger capacity 10 gallon water heater
- Surround sound system
- TV antenna with cable & satellite hook-up
- Screened in add-on-room
- Attached awning
Used at one location and only moved once since 2006. ...
Apr 11 -
2000 39' Damon Escaper w/slide
Stock Number: 702508. Model 3980 on a heavy duty Spartan Mountain Master Chassis powered by a Cummins 330HP Inline 6 cylinder Turbo diesel attached to an Allison 6 speed push button automatic transmission. Hydraulic leveling system, Sleeps 5, front-load washer/dryer combo. queen size bed, memory foam mattress. Separate toilet & shower. Large fridge & freezer. Dining is expandable table & 4 chairs. Full custom cloth couch that pulls out to a double bed & a leather J lounge that also pulls out to a bed ...
Apr 10 -
2009 Fleetwood Fiesta
We offer Owner Financing, Assumables, Lease to Own, Take over Payments, Easy Financing, Good credit, Bad credit RV Loans, Easy Qualify, No Credit Check. Small Down Payments. We also take Trades! RV Buyers Advocate Available. Save $1000's.
We may be able to Buy your RV, Coach for Loan Balance, even if you are in a negative equity position or We will find a buyer for your RV for the Loan Balance, even if you are in a negative equity position. Gas or Diesel Pushers up ...
Apr 10 -
2005 25' Keystone Outback w/slide
Stock Number: 702557. Lots of storage space, outside shower, outside stove, Very clean like new, everything works, Clear title. Sleeps 8, 1 AC, awning, call Keith 734-459-4424.
Apr 9 -
2013 Heartland Trail Runner 28BHK Travel Trailer ( JUST REDUCED!!!)
2013 Heartland Trail Runner 28BHK Travel Trailer Call Greg @ 810-210-4268 For More Information
•Stabilizer Jacks •Spare Tire & Carrier •Winterization Of Unit •Oven •Rvia •Sle Plus Pkg •30# Lp Bottles •6 Gal Gas Dsi Water Heater •Exterior Shower •6112Lbs CALL GREG@ 810-210-4268 FOR MORE INFORMATION (JUST REDUCED CALL TODAY!!!)
Apr 9 -
Auburn Hills
2004 Forest River Georgetown Class A RV
Ford chassis V10 with 20,000 miles. Master tow included, Onan 4000 generator and much more. Very motivated seller for family vacations for great camping experiences and traveling in comfort. 28 ft. Tires are about 70%.
# 2179946
Apr 8 -


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Australia's most senior Catholic showed a "sociopathic lack of empathy" in dealing with victims who were raped by clergy, an inquiry has heard.
Cardinal George Pell, current Archbishop of Sydney, had tried to compel victims into silence when confronted with evidence of wrongdoing by parish priests, the Victorian parliamentary inquiry into child sexual abuse was told on Friday.
Anthony Foster recalled meeting Cardinal Pell to discuss a priest who had repeatedly raped two of his daughters when they were at primary school.
He told the inquiry that Cardinal Pell, then the Archbishop of Melbourne, had told him, "If you don't like what we're doing, take us to court," and did not appear to be distressed by the incidents.
"In our interactions with the now-Cardinal Archbishop Pell, we experienced a sociopathic lack of empathy, typifying the attitude and responses of the church hierarchy," Mr Foster said.
Mr Foster's daughters, Emma and Katie, were repeatedly raped by the late Father Kevin O'Donnell in the 1980s and 1990s when they were at Sacred Heart Primary School in Oakleigh.
But the church was already aware that O'Donnell had been abusing children in 1946, 1958 and 1984 and failed to take any action, he said.


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Three of our six matches in this weeks non-league videos of the week feature clubs that are owned by their supporters. Our first match comes from the Blue Square Bet North, and features league leaders Chester FC and their home match against Worcester City. Second up is the Northern Premier League match between Blyth Spartans and FC United of Manchester, and then...Read More
Last weekend saw the First Round of this years FA Trophy, and this evening we have four matches from the weekends matches, as well as a match from the Northern League and a match from Scotland. Our first three matches see Blue Square Bet Premier clubs travel to lower division opposition, as third placed Newport County travel to Welling United of the Blue Square Bet...Read More
We continue this afternoon with some archive matches from League One, with West Londons Brentford. The Bees are remarkably well served on YouTube, with an excellent archive of matches available on this outstanding website. We have highlights from three matches followed by a round-up of an FA Cup run, kicking off all the way back to 1942 and the London War Cup final...Read More
It's time for another round-up of action from the world of non-league football with six matches from the length and breadth of football below the Football League. We kick off with the match in the Blue Square Bet Premier between Nuneaton Town and Stockport County, and follow this up with the Blue Square Bet South match between Bromley and Billericay Town. Next...Read More
Having now completed the clubs of the Premier League and the Football League Championship, we continue our series of archive matches this morning by kicking off League One with AFC Bournemouth. Our first match comes from the days when the clubs was still known as Bournemouth & Boscombe Athletic, and it's a home match from the Fifth Round of the 1956/57 FA...Read More
This weekend saw matches played in the Third Qualifying Round of the FA Trophy, and this evening we have six matches for you as non-league clubs continue their ongoing slog towards a Wembley final next year. Without further ado, these six matches are as follows: Matlock Town vs Stalybridge Celtic, Farnbborough vs Truro City, Didcot Town vs Dorchester Town, Thurrock...Read More
It's time for our final Match Of The Past from the Championship, and this evening we feature Wolverhampton Wanderers, and six matches from the years between 1969 and 1988. We kick off with a trip to White Hart Lane to play Tottenham Hotspur, and this is the first of three matches from three consecutive seasons from the early 1970s. The following season sees...Read More
This weekend, of course, saw the First Round Proper of the FA Cup, but these matches only involve a fraction of all of the non-league clubs that were playing this weekend. You can see highlights from the First Round Proper of the competition courtesy of the ITV Sport website, but we're going to focus instead on the weekends league action, with three matches...Read More


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- About ACA
Support the Efforts to Serve Japan's Children and Families
The American Camp Association (ACA) is deeply saddened by the recent events in Japan. As a global resource partner, ACA has been in regular communication with the National Camp Association of Japan (NCAJ) in an effort to ascertain where the ACA Camp Community can best support the emerging programs for communities – especially children – in Japan. As a result, ACA suggests the following options:
- Support NCAJ in their efforts to create a grief camp program for the children of Japan. For more information on these efforts and how you can help with resources, information, or research, please contact Tatsuya Kanayama at firstname.lastname@example.com.
- Your generous contributions will help NCAJ to provide respite and recovery to Japan's children in need. Contributions may be made through Pay Pal on the International Camping Fellowship (ICF) Web site www.campingfellowship.org (For alternative methods of contribution, contact email@example.com)
- For immediate relief efforts, visit www.unicef.or.jp/kinkyu/japan/en/2011.htm for information on Unicef's Japan Earthquake & Tsunami Emergency Relief.
Update: April 19, 2011
- NCAJ now has a partnership agreement with the National Council of YMCAs of Japan and Asahi Shinbun, a social welfare organization of a national newspaper, to plan and implement the grief recovery camps.
- Tatsuya Kanayama, executive of NCAJ, and one or two psychologists will spend a week in July at El Tesoro de la Vida, a grief camp of Camp Fire USA in Ft. Worth Texas.
- Many other camps and organizations have provided research and information on bereavement camps to NCAJ.
- NCAJ has targeted the summer of 2012 for implementation of this project, although some pilot programs may occur earlier.
- ICF has received over $10,000 in contributions and pledges to date, plus a $5,000 matching grant.
Update: October 10, 2011
- Read the latest NCAJ newsletter to learn about planning for the grief camp project.


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All sales final on this item - returns will NOT be accepted for exchange or refund.
Gomax understands it's not always easy being a diva, especially if you're a diva on a budget. For the times you have to go from the office to the company dinner; those days you have to go from behind the register to the back of the lecture hall; the weeks you have to many engagements and not enough accoutrements.
Fashionistas Rejoice! A shoe for every season, in season. If it's your style to rock a different look every night of the week, rock on. Sweet and sassy on Monday, biker chic on Tuesday, Just plain chic on Wednesday… your fashion revolution is at hand, or more fittingly, at your feet! Gomax has the right styles, at the right prices to help you express your individuality.
Founded in 1994 with the desire to create fun and fashionable women's shoes, Gomax quickly established itself as a leader in affordable fashion footwear. Dedicated to delivering up to the minute fashions at down to earth prices, the company continually strives to innovate, mixing vibrant color palettes with bold, spirited designs. Find your fashion, inspire your individuality.
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If you suffer from a stiff neck, or are simply a side or back sleeper who wants more neck support, this is the perfect pillow solution! Our innovative pillow has a recessed, rectangle-shaped center surrounded by fill on all four sides to gently support the natural curve of your neck, whether you're sleeping on your side or back. Cuddledown's hypoallergenic synthetic is the next best thing to down itself. Comfortable and supportive and made with fibers that loft, cluster, and even look like 500 fill power down. This pillow is available in a medium fill.
Our pillow's shell is made from 100% cotton, and all of Cuddledown's luxury pillow fabrics are double stitched, downproof and Oeko-Tex® certified to be free of all harmful chemicals. Each pillow is made in USA by Cuddledown from fine imported materials.
Care Instructions: Recommend front loading commercial washer and dryer. Wash & rinse in cold water, gentle cycle, with our Fine Fabrics Wash or your preferred mild detergent. Tumble dry low heat with our Down Fluffer Rings or similar object, turning frequently to avoid scorching. Avoid excessive heat. Do not dry clean, bleach, iron, or steam.
Since 1973, Cuddledown has been making down pillows and synthetic pillows, one at a time, by hand in our Maine factory. A large part of a good night's sleep is choosing the right pillow, so we've created the How To Choose A Pillow Guide and the Pillow Picker to help you narrow down the field and find the perfect Cuddledown pillow.
Pick your perfect pillow! Use the Cuddledown Pillow Guide to help you find the Cuddledown pillow that's just right for you.
We strive to provide our customers with the most innovative bedding protectors that not only protect bedding, but also contribute to comfortable, healthful sleep. Find tips to help you safeguard your mattress and bedding and prolong the life of your favorite bedding investments in the Cuddledown Bedding Protection Guide
Products with the Oeko-Tex label are tested and guaranteed to be free of all harmful substances, including toxins and irritants. Read the Oeko-Tex Standard to learn more about the global testing and accreditation program requirements.
Taking responsibility for how our products affect our customers and the environment is a growing focus at Cuddledown. For more details on our committment read Cuddledown's Eco Friendly Living Guide.
Good sleep, very simply, is fundamental to your good health. How Much Is a Good Night's Sleep Worth To You? gives some insight into a restful night's sleep.
What Makes Cuddledown Different from Other Home Furnishing Companies? For more details on our committment read about The Cuddledown Difference.
What if someone were to tell you that your home was infested with millions, perhaps billions, of tiny insects that fed off scales of dead skin? You'd probably be horrified, and maybe even insulted. But it's true. Read on to learn how to minimize their impact on your health.
Email Us•Visit Our Store
Our bedding fabrics are Oeko-Tex® certified - exhaustively tested to be free of substances harmful to you and your family. And by keeping these chemicals out of our fabrics, we also help protect the environment.
Since 1973, our bedding experts have been manufacturing our comforters, pillows, and featherbeds here in the USA, employing the renowned quality and values of traditional, hard-working Maine businesses.
Everything we sell is backed by our unlimited lifetime guarantee. If you're not pleased, we'll exchange your product or give you a full refund, whichever you prefer!


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There are 4 possible causes of headache, malaise, muscle stiffness
Viewing 4 of 4 results
I'm experiencing:
Possible Causes - Listed in order from the most common to the least.
Infectious mononucleosis, or "mono," is a group of symptoms caused by the Epstein-Barr virus. One potential symptom is a pink rash that looks like the measles.
Acute HIV infection is the primary stage of infection by the human immunodeficiency virus. There are several telltale symptoms, one of which is a rash.
Legionnaires' disease is a serious type of lung infection, or pneumonia, caused by bacteria. Fever, chills, cough, and head and muscle aches are common symptoms.
This feature is for informational purposes only and should not be used to diagnose.
Please consult a healthcare professional if you have health concerns.
Please consult a healthcare professional if you have health concerns.
Click to add a symptom to your list
- Top Symptoms