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Game On Dude didn't quite have enough game. Mucho Macho Man had insufficient macho.
And so Saturday's Breeders' Cup Classic, a Hollywood show taking place before 55,123 well-dressed and well-entertained people at a horse track long established in star-studded Los Angeles as the Great Race Place, got its best moment via a wonderful little old lady from Kansas.
Janis Whitham's Fort Larned won the Classic, the $3 million that comes with that, and the affection of thousands of new race fans.
Fort Larned seemed to be one of the other horses filling a race field expected to be dominated by celebrity horse Game On Dude, owned in part by celebrity baseball legend Joe Torre and prepared by celebrity trainer Bob Baffert. Game On Dude took a run at the front going into the second turn. Fort Larned had jumped on the lead and never relinquished it. Mucho Macho Man, with jockey Mike Smith putting trainer Kathy Ritvo's horse in perfect position on Fort Larned's shoulder, had been there for most of the race too.
Game On Dude and jockey Rafael Bejarano moved and so did Fort Larned and Mucho Macho Man. But the expected charge became an unexpected fade.
"Once neither of us let him past," Smith said, "it took a lot out of him."
Next came Mucho Macho Man's charge. But Fort Larned, with what could be perceived as Midwestern stubbornness, refused to yield. Suddenly, the stunned crowd was looking at a tote board that showed gamblers' win-place-show prices of $20.80, $9.80 and $6.80.
The moment they crossed the finish line, Smith, beaten by half a length, turned to Fort Larned jockey Brian Hernandez Jr. and congratulated him. Smith was so impressed with both the winner's race and his own horse's effort that he said afterward, "We won the race. We just didn't finish first."
Overshadowed in the winners' circle swarm that included singing star Tony Bennett and Gov. Jerry Brown was a key person in the $5-million race. That just made the story of Janis Whitham, juxtaposed against the noise and Hollywood razzle-dazzle, even better.
She is 80, a fourth-generation descendant of Midwest pioneers. She lives in Leoti, Kan., population about 1,300. She has bred and raced horses for many years and did so with her husband, Frank, a cattleman and rancher. He died in the crash of a small plane in 1993. That was a few years after their previous Breeders' Cup splash. Their horse was the famed Bayakoa, who won the 1989 Breeders' Cup Ladies Classic and then repeated in 1990, in the horrifying stretch run against Go For Wand, who broke down and had to be euthanized.
Bayakoa, trained by Ron McAnally, had a filly named Arlucea, Fort Larned's mother.
Saturday, Janis Whitham was back in the spotlight and hesitant to be there. She asked that her sons, Clay and Barth, sit with her at the table for the news conference to make her more comfortable. When you are 80, newspaper people can be scary. Also when you are 30.
She let the others take credit.
Her trainer, Ian Wilkes, who learned under the expert eye of Hall of Fame trainer Carl Nafzger and gave him credit for much of this success, said, "When you have a horse that keeps getting better and better, it makes my job easier."
Her jockey, Hernandez, talked about "the greatest birthday ever." He turned 27 on Saturday.
He also was coaxed into talking about a close call that could have kept him out of this race.
"I was taking a leg up Thursday at Churchill Downs," he said. "I slipped and tried to clear away, but the horse kicked me [in the rear end]. It hurt, but I got back on him and rode the race. I actually had 10 rides that day."
Hernandez also said he saw Smith's charge, but wasn't worried.
"My horse wasn't going to let him past," he said.
But Janis Whitham wasn't allowed to stay silent forever. She told the group that the horse was named after a fort, near the western Kansas town of Larned, population about 5,000. The fort was built in 1859, and served as protection for the Santa Fe Trail, at the meeting of the Pawnee Creek and the Arkansas River. The protection from Indian attacks kept annual commerce along that trail going at an estimated $130,000 a year, or $4.87 million less than the worth of the race Whitham won Saturday.
"Fort Larned has a half-brother named after an old fort north of us," she said. "That's Fort Wallace."
Whitham won on an eventful Breeders' Cup day.
Baffert, with Game On Dude's loss, went a startling 0 for 9 with his entries over the two days of racing. His terrible luck included having to scratch a horse that flipped in its stall.
Smith extended his Breeders' Cup riding record to 17, when he won aboard Mizdirection in the Turf Sprint. Mizdirection is owned by broadcast personality Jim Rome, whose horse had been bet down from its 20-1 morning line to 5-1.
"I love my clones [his audience]," he said, "but I don't think they did that. They don't roll that way."
Rosie Napravnik joined Julie Krone as the only female jockeys to win a Breeders' Cup race. Trainer Doug O'Neill got a hint of another Triple Crown go-around, which he had this year with I'll Have Another. His horse lost a tight battle in the Juvenile to favored Shanghai Bobby and is perfectly named by owner and couch cookie-eater J. Paul Reddam, or maybe by Reddam's wife: He's Had Enough.
Whitham, shy or not, certainly hasn't had enough. Asked about prospects for 2013, when she will be 81, she said, "We'll try to do this again."


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State of the Climate
The State of the Climate is a collection of monthly summaries recapping climate-related occurrences on both a global and national scale.
- Global
- Global Analysis — a summary of global temperatures and precipitation, placing the data into a historical perspective
- Upper Air — tropospheric and stratospheric temperatures, with data placed into historical perspective
- Global Snow & Ice — a global view of snow and ice, placing the data into a historical perspective
- Global Hazards — weather-related hazards and disasters around the world
- El Niño/Southern Oscillation — atmospheric and oceanic conditions related to ENSO
- National
- National Overview — a summary of national and regional temperatures and precipitation, placing the data into a historical perspective
- Drought — drought in the U.S.
- Wildfires — a summary of wildland fires in the U.S. and related weather and climate conditions
- Hurricanes & Tropical Storms — hurricanes and tropical storms that affect the U.S. and its territories
- National Snow & Ice — snow and ice in the U.S.
- Tornadoes — a summary of tornadic activity in the U.S.
- Synoptic Discussion — a summary of synoptic activity in the U.S.
National Summary Information - March 2014
Contiguous U.S. experienced coldest March since 2002
Parts of the Northeast and Midwest experienced near-record cold, while much of the West was warmer than average. Drought intensified in parts of the West and Great Plains.
The average temperature for the contiguous U.S. during March was 40.5°F, 1.0°F below the 20th century average. This was the 43rd coldest March on record and the coldest since 2002. The coldest temperature departures from average occurred across the Great Lakes and Northeast. Vermont had its coldest March on record.
The March national precipitation total was 2.29 inches, 0.22 inch below the 20th century average, and the 41st driest March on record. Parts of the Central Plains and Midwest were much drier than average. In contrast, the Pacific Northwest was much wetter than average, helping to replenish snowpack totals.
Significant climate events for March 2014. Click image to enlarge, or click here for the National Overview.
Note: The March Monthly Climate Report for the United States has several pages of supplemental information and data regarding some of the exceptional events from the month and year-to-date.
Major climate events NOAA is closely monitoring:
- Drought in the West, Southern Plains, Midwest. Long- and short-term dryness will likely increase wildfire risk and impact water resources and agriculture.
- Spring flooding. According to NOAA's National Weather Service, there is moderate flood potential in the Midwest and Northern Plains due to above-average snow pack and frozen soils. Additionally, flooding is anticipated in northern New England. Late-season ice cover of lakes and rivers will cause an elevated risk of ice jams during the spring melt.
- Frozen Great Lakes. Unseasonably large ice cover in the Great Lakes will limit water loss due to evaporation but will also impact commercial shipping.
U.S. climate highlights: March 2014
- Below-average temperatures dominated the eastern half of the contiguous U.S. during March. The largest departures from average occurred across the Great Lakes and Northeast, where nine states had temperatures that ranked among their 10 coldest on record. The persistent cold resulted in nearly two-thirds of the Great Lakes remaining frozen into early April.
- Vermont had its coldest March on record, with a statewide temperature of 18.3°F, 8.9°F below average. The previous coldest March in Vermont occurred in 1916 when the monthly average temperature was 18.6°F.
- Maine and New Hampshire each had their second coldest March on record, while Michigan and New York had their fifth coldest. Massachusetts and Wisconsin had their eighth coldest March, Connecticut its ninth coldest, and Pennsylvania its 10th coldest.
- Most locations from the Rockies westward had above-average March temperatures. California had its ninth warmest March, with a statewide temperature 4.7°F above average. No state was record warm for March.
- The Northern Rockies and Pacific Northwest were much wetter than average during March, with Montana and Washington having their third wettest and sixth wettest March on record, respectively. Conversely, much of the central U.S. and Midwest was drier than average. Kansas, Iowa, and Illinois each had a top 10 dry March.
- On March 22nd, a large landslide impacted the Stillaguamish Valley near the town of Oso, Wash., causing at least 30 fatalities. Washington's Climate Division 3, in which the landslide occurred, observed its wettest March on record. Its 8.67 inches of precipitation during March was more than twice the monthly average.
- According to the April 1 U.S. Drought Monitor report, 38.4 percent of the contiguous U.S. was in drought, up from 35.9 percent at the beginning of March. Beneficial precipitation fell in California during March, but did little to improve drought conditions — 23.5 percent of the state remained in the worst classification of drought ("exceptional"). Drought conditions intensified across parts of the Central and Southern Plains and expanded into parts of the Southeast.
- According to NOAA data analyzed by the Rutgers Global Snow Lab, March snow cover extent across the contiguous U.S. was the 22nd largest in the 48-year period of record at 845,000 square miles, about 104,000 square miles above the 1981-2010 average. Above-average snow cover was observed across the Northern Plains and Rockies, Midwest and Northeast where numerous storms brought heavy snowfall during the month. Below-average snow cover was observed for most of the West and southern Rockies due to season-long snow deficits.
U.S. climate highlights: year-to-date (January–March)
- For the first three months of 2014, below-average temperatures were widespread in the eastern U.S. Twelve states, from the Upper Midwest to the Southeast, had three-month temperatures that ranked among the 10 coldest on record. The largest cold departures from average occurred across the Great Lakes region due to persistently below-average daily temperatures. No state had its coldest January-March on record.
- The West was warmer than average during January-March. Nevada, Oregon, and Utah each had one of their 10 warmest on record. Arizona and California were record warm for the period, with temperatures 5.2°F and 5.6°F above average, respectively.
- Collectively during the year-to-date period, the average contiguous U.S. temperature was 34.4°F, 0.8°F below the 20th century average. This marked the 41st coldest January-March on record and the coldest since 1985.
- Alaska had its third warmest January-March on record, behind only those of 1981 and 2001, with an average temperature 6.3°F above the 1971-2000 average. The statewide average precipitation during January-March was 6.1 percent below average, ranking as the 29th driest such period in the 96-year period of record.
- January-March precipitation averaged across the contiguous U.S. was 5.90 inches, 1.06 inches below average, marking the 14th driest such period on record and driest since 2009.
- The Central and Southern Plains and Southwest were much drier than average during the first quarter. Seven states, from Arizona to Missouri, had three-month precipitation totals ranking among the 10 driest on record. The northern Rockies and Northwest were wetter than average, where Montana had its eighth wettest January-March.
- Beneficial rains reduced drought coverage across Hawaii during the first quarter, with 14.4 percent of the islands in moderate to extreme drought at the end of March compared to 49.5 percent of the state at the beginning of the year. Extreme drought (D3) persisted through March on central Molokai, where low water levels in the Kualapuu Reservoir have forced mandatory irrigation restrictions.
- The U.S. Climate Extremes Index (USCEI) for the year-to-date was the 11th highest on record for the period at 145 percent of average. Elements that contributed to the above average USCEI included the spatial extent of cold maximum and minimum temperatures, warm maximum temperatures, one-day precipitation totals, and the spatial extent of drought. The USCEI is an index that tracks extremes (falling in the upper or lower 10 percent of the record) in temperature, precipitation and drought across the contiguous U.S.
U.S. climate highlights: cold season (October 2013–March 2014)
- The average contiguous U.S. temperature during the cold season was 38.2°F, 0.4°F below the 20th century average. This was the 32nd coldest October-March on record and the coldest since 2000/01.
- Similar to the past several months, below-average temperatures were widespread across the eastern U.S. Ten states, from Minnesota to Louisiana, had six-month temperatures that ranked among the 10 coldest on record. It was warmer than average in the Southwest, where Arizona and California had one of their 10 warmest October-March periods. No state was record cold or record warm.
- The average contiguous U.S. precipitation during the cold season was 12.37 inches, 1.33 inches below the 20th century average, the 22nd driest such period on record and the driest since 2000/01.
- Below-average precipitation was observed across much of the West, southern Rockies, and Central and Southern Plains. October-March represents the first six months of the water year in the West. California had its third driest October-March on record, with a statewide precipitation total of 9.35 inches, about 50 percent below average.
- The Northern Plains and Rockies were wetter than average during the cold season, with much of the precipitation falling in the form of snow, contributing to the moderate spring flood risk across the region. South Dakota had its fifth wettest cold season, while Wyoming had its sixth wettest and North Dakota its 10th wettest.

subset: commoncrawl


text:
All grant agreements, except for fee for service and fixed rate grant agreements, must submit a budget within thirty days of the executed contract (Due Date Extension to 08/31/2012). The summary budget is in the same format as last year; however, it is now a web-based format for your convenience (The FY13 Budgeting web portal is located in the CSA Tracking System. This is the same web portal which is used for accessing your Community Services Agreements). The long budget form is also available if you would like to use that to capture all of your budget detail, but it is not a requirement.
The web portal, CSA Tracking System is available at: https://grants.dhs.illinois.gov/gpsecure/gtp, as well as step by step instructions for your use. The Department of Human Services will be electronically providing feedback to you (either approval or any relevant questions) on your budget submission within 60 days.
If you are unable to access the FY13 Budgeting web portal please call: (217) 785-9260
If you have a grant agreements that total more than $250,000 the Department of Human Services will need an indirect cost rate proposal unless you completed the detailed "long budget" form or you submitted the one-page budget summary WITH a copy of your Federally-approved indirect cost rate. In addition, there are situations in which the providers would not have indirect costs such as when the indirect costs are not allowed or providers only provide one services, therefore all costs are direct. The Indirect Proposal is due within 30 days of the due date for financial statements.
Financial Statements are due within 120 days of the fiscal year end, therefore the indirect cost rate proposal is due within 150 days of the fiscal year end.
Single Audit Reports are due within 180 days of the fiscal year end, therefore the indirect cost rate proposal is due within 210 days of the fiscal year end.
Note: Indirect Cost Rate Proposals are NOT required for Fee for Service and Fixed Rate Grants for FY13.
Please note all FY13 Indirect Cost Rate Proposals should be emailed to: firstname.lastname@example.com


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NetWellness is a global, community service providing quality, unbiased health information from our partner university faculty. NetWellness is commercial-free and does not accept advertising.
Friday, April 25, 2014
Malignant mesothelioma is a rare form of cancer found in the mesothelium, the protective sac that surrounds most of the body's internal organs, such as the lungs, heart, and abdominal cavity. Most cases of mesothelioma develop in the mesothelium that covers the lungs and lines the chest wall (pleura) or in the mesothelium that lines the abdominal cavity (peritoneum). These cancer cells can spread (metastasize) to other parts of the body if not treated.
Because malignant mesothelioma takes a long time to develop (30-40 years) and tends to have early symptoms that are similar to those for other common conditions, the cancer may go undetected until it ha (More)
Understanding Mesothelioma
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A volunteer group of attorneys, financial specialists and mental health professionals offer a monthly community service program for people who want to learn more about the process of divorce. These four-hour "Divorce Options" workshops help individuals learn their divorce process options and understand the legal, financial, psychological and emotional issues of divorce. The workshop is repeated on the last Saturday of every month, at Family Service Agency, 555 Northgate Drive, in San Rafael, from 9 am to 1 pm. No pre-registration is required. For more information, call 415-295-5665 or email firstname.lastname@example.com or view brochure at http://www.collaborativefamilylawprofessionalsofmarin.com/DivorceOptions.pdf.
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America Online practices
Posted by Mystiqmoon on 02/22/2006
I have some advice, as someone who worked for AOL, on how to handle them as far as cancellation issues are concerned. First of all, NEVER, EVER, get off the phone with these people without writing down your cancellation number!!! This is your only leverage!! After that, there are some steps to follow :
1). Just accept the fact that this is going to be a game. The name of the game is retention. At any cost. You will be transferred to the wrong department. This is intentional. Do not let the representative transfer you. You may yet again hit the wrong department. Also, as an aside, many of the cancellations representatives have been annexed to India and speak rudimentary English. This is not an insult, only a fact. Do not state your intention to the representative. Demand, nicely but firmly, to speak to a manager. Three times in a row. They are required to seek assistance after three requests. Make sure they have the manager come to their phone; do not let them transfer you to the managers' phone. You will be cut off. Make sure, also, that you are speaking to the department coach and not a point-of-contact on the floor; they do not have any authority to take action and will only argue with you. Get the coach's name, and call center location.
2). Demand that your account be cancelled. Do not let them transfer you. All coaches know how to access and cancel accounts. Once again, repeat yourself three times in a row. Do not let them cycle your account out; this leaves your account open for easy reactivation. Demand immediate termination. GET YOUR CANCELLATION NUMBER. ( Sorry to yell but you really, really need this!!) Record the time and date of the account termination. They will process and send out a termination letter that day. You should receive it in five days.
3). Request the address of the legal department. Again, do not let the person on the phone transfer you. All representatives have access to the AOL directory. If you let them transfer you to legal, you will get an answering machine to take your info but give you none in return. They will never get back to you. Compose a letter of formal termination to the legal department. Put your cancellation number at the top of the letter and several places throughout. This is/was your account number and will serve to identify you. Send it certified mail. Send copies to your banking institution/credit card company. When you get the cancellation letter from AOL, send those as well. This serves as your legal notification to these institutions that all indebtedness to AOL has ceased.
4). If you have not received the cancellation letter in five business days, you will have to call them back. Repeat steps 1-3. Believe me, everything that is done to your account is recorded in it and your demeanor and handling of the last call will be there as well. There should be much less hassle. Above all, stay calm. AOL has instructed its employees that they may terminate calls if they feel the caller is abusive. Never threaten a lawsuit, because if you do, your account will be blacklisted and you will only be referred to the answering machine in the legal department. Nothing will ever be accomplished. If the account is still open, demand it terminated immediately and demand a written log of all activity on the account. They have to give you that. The full names of all employees handling the account will be listed by their actions. This has to go through legal first, and believe me, they will take serious action on that one. They have gotten in trouble for that before. If they say the account is cancelled, make them give you the cancellation number. Compare it to the one you have. Make sure they match.
Once this is settled, still be on guard!! Place stop-pays on your accounts if they are being withdrawn from your bank. Place the stop on the COMPANY, not the AMOUNT. If your account has been tampered with they may have changed your billing amount. Inquire. If they try to draft, smile and let the bank handle it. Your account number/cancellation number from AOL will be part of the draft. With the letters you furnished them, they will have ample evidence for fraud. The stop pay protects you, and the bank does not take fraud lightly. Neither do the credit card agencies.
Above all, never have anything to do with AOL again. They are all about the bottom line and do not care what they have to do to maintain it.
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Posted by tander on 2006-02-22:
Excellent review and information!
Posted by spiderman2 on 2006-02-22:
I only skimmed this letter over, but it seems full of great advice for canceling AO-h-e-doubletoothpicks. Also, never, ever take the free 3 months they offer you. Just say no.
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How to stop AOL from charging you
Posted by Imperialleader on 12/19/2003
Canceling your account is not impossible, I went through the "games" with AOL when I tried to cancel my account. They were very rude when I told them I wanted to cancel (my customer service rep started yelling in a different language when she figured out I wasn't going to stay), and even after giving me confirmation numbers still charged my account. If you need to stop them just file an Affadavit of Disputed Charges with your bank/credit card company. They will put a stop to them real quick. Hope this helps those of you who have trouble in this area :)
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Posted by Anonymous on 2003-12-19:
I did that and you're right, they credit your credit card for the charge. But then they send you a bill and threaten to file a collection report..although non filed yet.
Posted by apriljjackson on 2004-02-25:
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More info on AOL/Trilegiant Corporation
Posted by Purplethunder21 on 12/12/2003
For those who are interested, here is some info on AOL, and their fraudulent tactics. Seems Trilegiant Corporation has teamed up with AOL? Or is a division of AOL? Either way they are frauds at best, and here is some reading material. If you have already come across this info, accept my apologies.
(I had to laugh when I read this on Trilegiant's site) "We offer consumers a risk-free opportunity to sample and join our programs. We stand behind our programs with a generous free trial and a money-back guarantee." Keep in mind that Trilegiant heads up the AOL Credit Alert (Privacyguard.com), AOL Netmarket, Shoppers Advantage, and scores of other completely useless sites & "offers/memberships"...so now I am at a loss how to get a refund, but I know I never will, it was a battle just to get the AOL service cancelled , and every time I call to cancel the Netmarket or Credit Alert, they go on about how great it is and how I need it "blah blah blah blah" I "think" I got the "Great Fun" cancelled, and for my "inconveniece" he said,"we'll give you a 20 dollar food voucher" only problem with that is it signs you up right back where you started. I am now signed up on Netmarket...AGAIN!!I tried to cancel once again, they finally cancelled after I gave them hell, but once again they try to sign me up on that "free 20 dollar food voucher" so while they attempt to transfer me, I just hang up, but I can only imagine that a company as fradulent as this, will keep on charging my card. As of right now I think I have got the Great Fun, and AOL Credit Alert cancelled, but I can't get Netmarket cancelled, although I did mail in cancellations to the aforementioned 3, and also attempted to cancel by phone, so we'll see how this hellish battle plays out. I can't fathom how these people sleep at night, "knowing" they are such thugs.
Here is another site....
Another persons personal hell of AOL/Trilegiant
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Posted by Anonymous on 2003-12-12:
I forgot to mention this irony here....Trilegiant (AOL Credit Alert/Privacyguard.com) hypes themselves to no end about the "importance" of knowing your credit report, who is looking at it, who/what/where something might be happening, if someone has stolen your information and set an acct up, ect , basically monitering your account (which is a wise thing to do anyways), herein lies the irony, Trilegiant is stealing millions of dollars from unsuspecting people, the very company who "prides" themselves on fraud protection for "you, the consumer" and good luck on getting a refund, I know I am still battling it out.
Posted by Anonymous on 2003-12-12:
it sounds like you forgot what companies do
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AOL Billing and Calls
Posted by Kingston on 11/04/2004
My story is very long but to make it short I had a 6 month free trial to AOL and when I cancelled they billed my anyway! I've since filed a complaint with the BBB and we'll see how that goes.
My question to you all is have any of you ever been told by AOL that you did not call when you in fact did?? I have been told this three times and they even lost the record of me calling to cancel. The rep rudely told me that if I had called there would be a notation on the account and there is no way AOL could lose or not enter a record of a call! And I KNOW that is not true! I'm just wondering if it happened to any of you. It happened to me AND my neighbor as well!
DO NOT SUBSCRIBE TO AOL! AOL are into fraudulent business practices BEWARE the hundreds of complaints on this site should tell you how corrupt they really are!
Also one tip to get them to quit billing you...not only should you dispute it with your credit card company but after that is finished get a new credit card number!!
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Posted by TXRoadTrip on 2004-11-04:
Your not the only one -= they always bill you – even though you had free access and afterwards – called and canceled – they still charge your credit card, it's been their on going practice for years now.
Make calls from your cell phones - if you have detailed billing - so it proves whom you called and when.
Posted by DebtorBasher on 2004-11-04:
YES! Just yesterday I called to verify my pricing plan. I am under an obligation with them for a year because they dropped my price from $21.95 to $14.95 with a one year commitment. When I called last month to cancel my AOL call alert (Because I now have DSL, and that doesn't tie up the phone line), I told them I didn't need it and when my 1 year expires I will be dropping AOL because I use another DSL service and I don't use AOL. I was told by a very friendly woman that I can use the AOL Bring your own access and still use the DSL service for AOL. She said it would only cost me $7.95 per month and I can use that to finish off my 1 year commitment. She went on to explain how to set it up. She told me that I would actually have to call another number to cancel the Call Alert, because they don't do that there, and she gave me the number.She also told me that the request for the change in my pricing plan may not get in in time before my next billing. She put me on hold and got everything confirmed and ok'd by her supervisor to change my pricing plan and switch me over. Well, when I got my credit card bill yesterday, I seen that I still was charged for the $14.95. I figured, as she said, it may not have been in time for the billing. So, I called them just to verify that it was switched and that it would only be $7.95 next month. This time I got a male on the phone. He told me there is no plan for $7.95, but the bring your own access is available for $9.95. BUT...he also said that is with a 6 month commitment. I told him the woman I spoke with never mentioned any commitment and it was $7.95 and it was approved by her supervisor. Well ... you guessed it ... he said there isn't any documentation on that conversation at all. No mention of any conversation about changing or requesting a change on my pricing plan. He did say there was a note on it that I called to cancel my Call Alert. Strange that this woman remembered to document the Call alert request that she said she didn't handle, but failed to document the 20 minute conversation about the pricing plan! I told him I wasn't commiting to any more months, and when my year is expired I am dropping AOL altogether. He actually BEG me to let him help me. He offered another free month, I told him no ... he said he would even credit back the difference from the $14.95 and $9.95, I told him no. Then he went above and beyond and offered to credit me an even $15.00 and a month free (WOW I could make out with a Nickle on that deal), I told him no. I told him to just leave it at the $14.95 until my time expires with them and don't make any changes. He said I should let him help me (again saying please, please and begging as if I was their last customer on Earth). He told me that I shouldn't let just one bad rep who didn't document my records, ruin my experience with them after being with them for 10 years. He acted as if this was my first problem with them. He wanted me to trust him to help me. I told him no because the other woman promised and was nice to and she screwed me over. I told him that this isn't my first problem with them, that I had trouble with them in the past. That is how I got into the one year commitment for $14.95, because that is what they offered when I called to cancel my AOL before because of problems getting cut off all the time. I also told them that I didn't care for their Tech Help when I have to call India an have people that I can't even understand on the phones. So, I stuck to my guns and ended the call with leaving my account as it stands and I will cancel in a few months when my one year expires. I wasn't falling for the "Let me help you, you've been a customer of ours for 10 years". They always make offers but they don't come through with them. Screw AOL!
Posted by trinitie on 2004-11-10:
don't worry, everyone will hit his or her turn of being messed by AOL. Now you, my surroundings, and I took it a valueable lesson.
But I think the regulatory agency has to do something with AOL, kick AOL out of the market.
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Posted by JackAZ on 03/21/2005
ARIZONA -- From reading your complaints about AOL Internet service, I appear to not be alone. I received six months free dial up service with my new Dell computer. I had lots of problems with the service primarily due to a language barrier in Tech Support communication by phone. Therefore at just over four months I told them to cancel my service. Then the REAL nightmare began. After the six month period the charged my VISA account with the months service. I complained to AOL and VISA and the amount was canceled from the VISA account. I continued to get information from AOL and the service was not canceled. Every so often I logged on to AOL only for the purpose to see if it were canceled. AOL could see that I had logged on and took the position that I was still using the service and wanted to charge me for that months service when in fact I had not used it other than to check to ascertain that it was no longer in service. This went on for a period of time and I refused to pay for their insistence that it not be canceled. Then I began getting letters from a collection company which I also ignored. Shortly thereafter I stopped receiving such notices and as of now I only assume that the service has been canceled as I had requested far in advance to all of this happening. I would never recommend AOL for Internet service. I believe that a big step to AOL improving their service would be to employ Americans that can speak fluent English to communicate with their clients.
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AOL cancelled my account of over 7 years ( a paying user) with no reason
Posted by Poverton123 on 01/25/2012
STERLING, VIRGINIA -- I have been a PAYING user of AOL for a good 7 years plus. I used AOl just fine last night and then this morning I tried logging in and it wouldn't let me. I also spent a lot of time on the phone with getting no where or no one that would give me a reason other than I "may have violated terms of use" even though I have done nothing different than I have the last 7 years. I was told to write a letter to CAT in Sterling VA to have my account reactiviated. So I did and went to the post office to overnight it $20.00. Once I left he post office the more I thought about it the more it pissed me off that I had been a paying customre for that long and no phone call or email as to why. So I called back again to get the same response and they couldn't give me a phone number for the people that choose to delete your accounts and she told me I needed to write a letter, but this time I got a different address and she said she had no clue why the 1st lady told me the wrong place to mail it. So I mail the 2nd letter (another $20.00) I could have sent it regular mail but all my banking, credit card statments, notifications, ect are emailed to my AOL account. Guess that does me no good now!!! What a joke that someone can delete your account of over 7 years, I mean if you were sending out spam, ect wouldn't you have been doing it the 1st part of the 7 years?? Funny you can write a letter but no way to contact them directly. AOL should realize you can get online and email for free, they should treat the people that pay a little better!!
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Posted by Weedwhacked on 2012-01-25:
AOL is still around?!
Posted by Anonymous on 2012-01-25:
Sounds pretty obvious to me by this review that AOL is still around. And their customer service is still as sub-par as ever.
Posted by Anonymous on 2012-01-25:
This review should serve as a reminder that we need to keep a close watch on how technology is affecting our culture and how our laws are not necessarily keeping up with it.
Cutting the OP off in only a matter of hours, with no grace period or warning, means he is no longer receiving his bills and other financial statements.
AOL can end their relationship with anyone, but they shouldn't be allowed to mess up your relationships with others as a result - the OP should have been given time to make other arrangements.
Sadly, I believe only *another* law would compel companies that offer email services to do so.
Posted by griffin21 on 2012-01-25:
With PIPA and SOPA, file sharing services that have not been shut down have clamped down significantly and ABRUPTLY in the past week. (Search for news on Megaupload, for example). That might have something to do with the sudden enforcement of AOL terms of service.
Couldn't you create a new email account, and update your financial accounts contact information?
Posted by Patrick on 2012-01-25:
Yes, I can just use yahoo and create an email address that is FREE. But I have many contacts over the 7 years and important information saved in emails that i can no longer get to.
Posted by If you accessed your mail via an AOL desktop clien on 2013-02-16:
If you accessed your mail via an AOL desktop client, you may have your old emails stored on your computer drive. If so, you may still be able to access them via the username mail files located on your AOL folder. The files use the username(s) in the file name. If you can create a new AOL account under a new username, you may be able to open the old username files via the new username by renaming the old files to the new username (changing the username only contained in the file name). This may allow the old file to be recognized as matching the new username and may open the old file, revealing all the stored email.
I did this on my old Mac G3 tower when I wanted to change my secondary email address due to spam. I was able to pick up with the new address where I had left off with the old one, no problem.
Posted by An AOL User on 2013-02-16:
Another thought...If you did use the AOL desktop client and you do have mail saved to your computer drive, you should still be able to access all your saved files without going online. They are saved locally to your hard drive. You may have to save each email as a text or PDF file or simply print them out to permanently preserve them. Your address book can be transferred that way, too. If you uploaded your contacts to another service like Facebook or another social site, you may be able to access them from there as well.
Also, don't forget the power of Bluetooth. You can send files to a cellphone and save them to the SD card, which can be removed from the device and read by a computer via a card drive.
Hope this helps. :)
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Posted by Spazz on 01/20/2008
KANSAS -- A few years ago, I got one of those free AOL CD's that supposedly gave you 1088 hours of free internet. I had a problem finding a local number that didn't charge me long distance, so I called one of their support lines and got a sales person. Since they couldn't find a local number for me, the sales guy tells me that there is an old international number(which charges by the minute) I can use for free. He said its no longer being used for that purpose. Wrong!! I got a bill for $175.00 dollars!!! For using their free online CD! I called them up and got some guy in India! After finally getting some dude in America, he refused to listen or believe me on my side of the story for why I used a international number, even though I live in Kansas, he refused to compensate me on the bill. I had to use my credit card company to battle the bill, and you know what? They took my side, so I didn't have to pay Stupid AOL their scam money.
AOL sent me a letter, explaining how they were going to report this to a credit agency. What a rotten company!
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Posted by jktshff1 on 2008-01-20:
check your credit report and dispute the issue.
there is a general around here that can tell you more, but I believe you can put an alert on your report and they notify you if there is an inquiry or information put there.
Posted by Spazz on 2008-01-20:
Cool, thanks for your input.
Posted by Ponie on 2008-01-21:
If this happened 'a few years ago,' what's the problem now? Or as jkt mentioned, is it on your credit report? I guess AOL has finally stopped sending out these CDs. I got sick of getting them in my mail box and just tossing them out.
Posted by jktshff1 on 2008-01-21:
We use to use them for target practice. Fling 'm in the air and shoot them with a shotgun. Lot's of fun.
Posted by babybear62005 on 2008-05-29:
I've realized with issues I've had with AOL that if I ever have to speak to any customer service rep from any company (especially AOL), I'm going to record the conversation for playback later.
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Groups on AOL - and AOL response to Customers
Posted by Febrile on 09/08/2007
GEORGIA -- I have had a "Group" on AOL for several years, which allows me to send group mail, post pictures, resources, etc. Apparently, AOL did some "redecorating" beginning last Fall, and I (and many others) have not been able to send "Group mail" to our Groups since last December ('06).
Despite repeated complaints, including a *snail mail* to Randy Falco, the CEO of AOL, which was never acknowledged, I have never received anything other than form emails in response ("We hope to have this problem fixed soon." (Is nine months anyone's idea of soon??? Go to:
to see what others are saying!
Paying $26 a month to have no working "Group" and no reasonable response to a customer complaint, especially from their Corporate Headquarters!) while continuing to stay with AOL borders on insanity. Goodbye AOL!
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Posted by Anonymous on 2007-09-08:
People still use AOL? Dump it, febrile.
Posted by BOBOLAMA on 2007-09-08:
i get free AOL Mail,with my AOL-Comcast ISP. i've been with AOL, since 1991. always love it!!
Posted by BOBOLAMA on 2007-09-08:
AOL...the only intranet on the internet!!..still very cool!!
Posted by familytravel on 2007-09-08:
We've been with AOL for years. First we paid the $26.00 for dial-up, but now we've upgraded for AOL w/ DSL and we actually end up saving money. I would really, really recommend you either get DSL with free AOL or find another dial-up provider. For $26.00, AOL's dial-up service is very poor. I would strongly recommend looking into DSL service. I pay about $14.99/month for basic DSL, and get the AOL for free. If you want, you can pay AOL $10/month for unlimited technical support, movie clips, and all the extras.
Posted by beanbagbritches on 2007-09-08:
Time Warner now offers a free AOL account with Road Runner service. Perhaps you can utilize this service & get quality assistance while using your old AOL contact?
Posted by BOBOLAMA on 2007-09-09:
i get tech support online with AOL,because i purchased,my cable ISP through AOL. i only pay cable service,and nothing to AOL. i get cable tv,phone service,and ISP all for $99.99 per month. it's the best deal i've had in years!
Posted by febrile on 2007-09-09:
Thanks for your comments, everyone. Bobolama, do you work for AOL?
I have had AOL for several years, and I have cable with my AOL, and the only reason I kept my AOL is because I am a Group Founder there. None of your comments address *my* issue, which is: AOL Groups are not functioning, have not BEEN functioning for 9 months, and Groups are the only way for a large number of people to communicate on AOL. Moreover, when I send a snail mail letter to Customer Service, I expect a response, which I have not received.
As for Tech support, their techs, after never being able to resolve the problem, kept saying they would pass it up to their supervisors. That produced a form email, saying they were "working quickly to resolve the problem." So even their own Techs didn't realize that the problem is with AOL beta, and not our computers.
I call that very poor service.
Posted by Anonymous on 2007-09-09:
Since AOL can't fix the problem why not move to another ISP?
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Billing process
Posted by Mehgolf on 05/31/2007
NEVADA -- AOL bills on a yearly basis. I contacted AOL and asked them to cancel my account. They did so in March then sent me to a collection agency who told me that I had to pay the whole year, they would keep the money for 2 months, then refund the balance. I find this horrendous business practice and harassment vs someone from AOL calling me. I had an account with them 10 years and had I know they would act like this, I would have cancelled it earlier. I never have paid late, have excellent credit. I will send them the money but if they do not refund the remaining portion, I will take them to small claims in my state.
I will never deal with them again.
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Posted by Sparticus on 2007-05-31:
Nice. Not only do they offer a crappy service, but apparently they have a great post-cancellation service as well. Way to go AOL... If I were you I would NOT pay the full year with any expectation of a refund. Sounds like the collection agency is trying to scam you. Did your contract with AOL state you must pay the full year if you cancel?
Posted by tnchuck100 on 2007-05-31:
Listen to Sparticus! DO NOT send them any money. Never talk to a collection agent on the phone. It will never help you. Communicate with them only via Certified Mail/Return Receipt Requested.
Send a debt validation request demanding copies of anything you signed creating the debt, a complete payment history, and proof they own the debt.
I seriously doubt if this is a legitimate collection agency.
Posted by Anonymous on 2007-05-31:
Great comments Sparticus and tnchuck100... Good review mehgolf.
Posted by GWbiker on 2007-05-31:
I quit AOL when it was AOL 2.5 and I never looked back. I had to cancel my credit card for a new number card so AOL couldn't continue to bill me. CC company jumped in and disputed any extra charges that AOL tried to bill me.
Posted by southbaypaul on 2007-05-31:
I started using AOL probably 12 years ago, up until last year I was a paying customer.
I can't say that I've ever really had a problem with their service, nor do I use it any more. I honestly just hold on to it for the email addresses, as I had set up some for family members on my account.
They started to offer free service, if you had your own internet connection (which I had for several years). I went on line, changed my account to a no charge account. I had just paid my annual renewal that month, the following month they refunded the prorated 11 months of my fees.
Posted by jenjenn on 2007-06-01:
AOL is the WORST service I've ever had...billing being the MOST frustrating part of it!! They don't like it when you to cancel apparently...
Posted by CautiousConsumer on 2007-06-01:
That's probably in response to all the "Sign up for the free 30 days then cancel".. because AOL blows.
I used AOL 10 years ago. That is NOT the contract you signed, I KNOW for a FACT. This has to be a new thing. Make the 'credit agency' provide you with the paperwork you signed explaining the cause of this 'debt'!
Posted by Ponie on 2007-06-01:
I've never been with AOL and after reading some of the complaints about them, I guess I should consider myself lucky. However, I know some Internet users who have been with them for years (6-8) and have never had any problems. Do you have to sign a contract with them? If it's like with T-Mobile where I signed for 2 yrs. and after that it's month-to-month, I guess it's OK. But there has to be an expiration date on a contract, doesn't there? Just askin'.....
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Cancelled service; They kept billing me
Posted by Abacab on 10/14/2006
I cancelled my AOL service, and they continued to bill me. Mistake? The same thing happened to my parents more than a year later. They only agreed to give me 2 months refund(after much hassel), even though I was entitled to 3.
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Posted by Sparticus on 2006-10-14:
I think it must be listed as one of their primary revenue streams... to bill beyond cancellation for x months. Some genius at AOL probably got a bonus for coming up with that one.
Posted by Slimjim on 2006-10-14:
AOL is notorius for that. You may need to just get two dispute forms from your credit card company and take care of this and your Yahoo issue in one fax.
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"Wargame: AirLand Battle" (WALB) is a game that raises a lot of questions. What is going on here? Why am I playing a game about the Warsaw Pact fighting NATO? How am I going to figure out how to deal with 828 different units? Why do I keep losing? What is an "AirLand" and why does it want to battle me?
WALB is the sequel to "Wargame: European Escalation" and continues the former's focus on the details of real-world military hardware. Admittedly, the hardware in question is Warsaw Pact and NATO hardware, but there just haven't been many large-scale wars lately. All the cool conflicts are all "low intensity" and "asymmetric", leaving fans of big guns out in the cold. WALB takes us back to the days when the winner was the side with the most tanks.
Except that the side with the most tanks usually loses to the side with the most anti-tank weaponry. And that side loses to the guys with the best planes. Who lose to the side with the best AA units. Who lose to the heavy infantry. Who lose to... well, you get the idea. Real world warfare is more complicated than just rock-paper-scissors, and WALB is all about modeling real world warfare.
That is the answer to "Why do I keep losing?". The answer is "Because WALB is more complicated than Command and Conquer, and just throwing the most expensive unit at your problem will not solve it". WALB forums are full of AARs containing tales of woe starting with "My tanks kept getting killed by a bunch of guys with RPGs. Things were looking bad". The tales with happy endings will continue on with "So I started sending out scouting parties to clear out the ambushes, and established air superiority to keep the enemy from locating my units". This is a game that is very interested in the minutiae of combined arms tactical combat.
One of the toughest parts of such a game is getting the artificial intelligence right. It is easy for an AI to just send more tanks over a hill, or to take advantage of "cheats" (e.g. tougher units, greater range) but it is an entirely different level of difficulty to make one that can put up a fight against a decent human player on a level playing field. WALB is not the game to crack this nut. The solo campaign is bad. There are so many thing that could be done in the WALB framework, and the campaign does none of them. The reason for this must lie at least partly with the AI, which is nothing to write home about. It is simply not up to supporting a richer single-player experience. There are also some tutorials, which are not nearly as extensive as this game requires.
The real fun comes from player-vs-player matches. It is worth going through the tutorials (and maybe some of the campaign, for practice) but the real fun is to be had against live human opponents. If you thought it was tough to play against the AI, wait until real people start taking you apart in detail. The AI, although not great, is at least good enough to punish poor play – you quickly learn where good ambush points are, and how exposed your flank is, as the AI will let you know. Real people, on the other hand, will test your knowledge of every element affecting combat. Prepare for a lot of disappointment until you get the hang of things.
The controls are fairly basic and intuitive in the standard RTS style There is a lot of information available but the interface does a good job presenting a reasonable amount of it, neither starving the player for information nor inundating them with numbers. It is not a great-looking interface, but rather straight-forwardly functional. There can be times when it is unclear why something is happening, at which point it is incumbent upon the player to use their knowledge of real-world mechanics to figure things out. For example, if your tanks have little armor on top, and they pass through an area in which the enemy has an anti-tank unit sitting at a higher elevation (perhaps a house or hill), your tank will take more damage than might be otherwise expected. There is nothing in the interface to tell you what is happening, you just need to figure it out from the stats provided for that tank type and the fact that things higher up shoot at the tops of things lower down. It is a credit to the game engine that this sort of real-world-based reasoning works in-game.
While the tactical combat is the strength of WALB, outside of combat things get a little sparse. There is little-to-no sense of a national economy backing your army, no tech research to unlock bigger/better weapons, or diplomacy. This is strictly "line up and fight" stuff. Even rest, repair and resources are abstracted away into a time-based recharge system. A damaged unit, or one that needs to be repaired/refueled, simply sits around for a while until it is ok again. It helps to bring supply units along or your tanks will run out of fuel, but these features feel a little tacked-on, there only because they exist in the real world, not because they're the fun part.
The primary resource is "activation points". When going into a multiplayer game, one can build a custom army. The idea is very much like building a deck for a CCG. If you want a tank-heavy army, you can pick more tank cards, or choose more heavy infantry if you feel the scenario demands them. To keep everybody from picking only the best units, different cards cost different amounts of activation points. As you are limited to a constant number of points there is a tradeoff between quantity and quality. Many battles are won or lost at the deck-building phase – don't bring a knife to a gun fight, and don't buy artillery without investing in some spotters.
In the end, "Warfare: AirLand Battle" is a game for the hardcore tactical military simulation crowd. The graphics and controls are acceptable, the AI and single-player campaign are subpar. What it excels in is simulating combat between Warsaw Pact and NATO forces. If you get tired of the standard RTS "shiny rock-paper-scissors" and want something with more depth and realism, this is your kind of game.
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Pediatric Pain Management
Our Service:
Every hospitalized child has the potential for procedural/surgical/injury/disease related pain that can be addressed by our Pediatric Pain Management Team. As with adults, children can suffer from a variety of pain problems and their experience varies, based on several factors such as: child's previous experience with pain; personality; expectations and their cognitive maturation. The Pediatric Pain Management Team at Yale-New Haven Children's Hospital works in collaboration with pediatricians, surgeons, and other clinicians to manage hospitalized children's pain after surgery, injury, or pain caused by cancer, sickle cell disease or other illnesses. We use a multidisciplinary team approach to control pain with both medication and non-drug techniques.
Who We Help?
We are available for consultation for any child admitted to Yale-New Haven Children's Hospital whose pain is not adequately controlled.
Who Are We?
The Pediatric Pain Management Team at Yale-New Haven Children's Hospital oversees the care of more than 400 infants and children each year. Our team consists of: 4 full time pediatric anesthesiologists, 2 pediatric anesthesia fellows, 4 anesthesia residents, 2 nurse practitioners and a massage therapist. Once consulted, our goal is to design individual treatment plans that fit into the overall care plan of the primary team (surgeons, pediatricians), keep the children safe and reasonably comfortable, allow the child to participate in activities intended to expedite recovery, and decrease the undesirable side effects of pain medications.
Our Team:
- Haleh Saadat, MD FAAP (Pediatric Anesthesiologist, Medical Director of Pain Management)
- Dorothy Gaal, MD (Pediatric Anesthesiologist, Clinical Director of Pediatric Section)
- Renate Schoenfelder, MD (Pediatric Anesthesiologist)
- Arlyne Thung, MD (Pediatric Anesthesiologist)
- Rae Ann Kingsley, APRN (Pediatric Pain Management Services)
How We Help?
Our consult team visits children, at the request of the primary physician or surgeon, who require pain management. Our team offers many different services, some using medicine (pharmacological treatments) and some non-medicine options. Here are some of the medicine-based services we commonly use for children:
1) Patient-controlled Analgesia Pump, also known as PCA or "pain pump" or "pain button":PCA pumps are set up so that when your child wakes up after surgery the button is ready to be used when pain is felt. This pump delivers pain medicine through an intravenous (IV) line. The dose is based on the child's weight and condition. When the child needs more pain control, he or she pushes a button to deliver a dose. The pump then locks so the child cannot get another dose for a certain amount of time. This type of pump can be used by children as young as 4 years old. Sometimes an infusion (a little bit of medicine that runs constantly) is set up as well. When your child hurts he or she should press the button. No one else should press the button. This is a safety issue. If a child is asleep then they have enough pain medicine in their system. Pressing the PCA button while the child is asleep is dangerous as it risks causing an overdose and possibly severe harm o the child. So, if your child receives a PCA after surgery, please DO NOT push the button when your child is asleep.
2) Epidural/Caudal:Many people know this treatment best as one used for women during labor and delivery. An epidural catheter is one that is placed in a space between the bones of the spine and the spinal cord. The catheter allows the continuous infusion of pain medications to keep your child comfortable after surgery. This device can deliver a steady dose of medicine constantly, or it can be patient controlled, like the pump described above. Epidurals are most often placed under anesthesia, after the child is asleep. The continuous infusion of medication through your child's epidural catheter usually starts in the operating room. This may allow the anesthesiologist to use less anesthetic, which, in turn, may allow your child to wake up faster. Adjustments are made in the recovery room. Depending on the surgical care plan, the epidural medication is continued for the 1 to 4 days following the operation.
3) Continuous IV Infusions:For children who cannot use a push-button device (because they are too young or too ill), doctors may use an IV line that delivers medicine at a pre-set rate. This can be increased or decreased by the child's pain management team, depending on what the child needs.
Non-medicine options can be used along with medicines or instead of medicines. Here are some of the non-medicine services that the team commonly uses for children:
- Hypnosis - This technique helps a patient relax and cope with stressful and painful situations more effectively. Health care professionals that are certified provide instruction on hypnosis.
- Physical Therapy - Licensed physical therapists help children stay mobile and strong in ways that make sense for their current health.
- Visits from Child Life Specialists - These specialists at Yale-New Haven Children's Hospital are trained to help distract children from their pain, help them learn to cope with their pain and increase their sense of power. This can lower their need for pain medicine.
- Visits from Massage Therapists
- Visits from Volunteers - Child Life volunteers at Yale-New Haven Children's Hospital can spend time doing fun activities with your child, like reading or playing games, to distract them and lower their feelings of pain.
How Do We Assess Your Child's Pain?
We work with a child's health care team and parents to assess your child's need for pain control. Sometimes children do not know how to express or describe their pain. Occasionally they don't say anything because of fear, their culture or their age. We assess children's pain by looking into:
- Child's verbal, behavioral and physical signals
- Listening to
a. Child's parents' concerns
b. Other health care professional's input
Documentation of frequency and intensity of pain provides us with a child's pain profile and his/her response to the treatment plan. It helps us to accurately adjust medications. It is important for us to now if the child is using any other methods to control pain, such as any herbal medications. Some herbs (or other methods) may interact with the methods used in the pain management.
How To Find Us?
Parents can start by asking their child's surgeon or primary care physician if the child's condition might benefit from involvement of the Pediatric Pain Management Team or pain control. We are always available and willing to help if our service is required. Consultation by the Acute Pain Service can be arranged by calling the Advanced Practice Registered Nurses (APRN) at (203) 785-3611, or by paging the Pain Specialist on-call (203) 370-0076.
1) For Surgical Procedures:
- Prior to Surgery
A member of a team will visit parents and their child to discuss reasonable options based on child's medical history and the type of surgery for keeping him/her comfortable after the operation. Some of the treatments are explained in the above section of "how do we help".
- After Surgery
A member of the Pain Team is available by phone to take care of problems 24 hours a day, seven days a week. Every day we will visit the child to make sure pain is safely and effectively controlled and to answer questions.
2) For any other illnesses, such as cancer pain, sickle cell disease, injury, etc.
If your child is n the hospital with a painful medical condition, the primary care physician/surgeon can call the Pain Service to see the child while hospitalized.
The Pediatric Pain Management Team participates in the educational programs for residents at the Department of Anesthesiology and Pediatrics and interested medical students at Yale University.
The Pediatric Pain Management Team has also developed an annual didactic program on different aspects of pain management in infants and children for pediatric nurses. The program consists of 2 hour didactic material and interactive interventions such a small group discussion weekly for 8 consecutive weeks.
The Pediatric Pain Management Team at Yale-New Haven Children's Hospital maintains active ongoing research programs on new medications well as novel behavioral modalities for treatment of acute and chronic pain in children.


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Timothy Roger "Bo" Hornick, 15, passed from this life Thursday, June 20, 2013, as a result of injuries sustained in an automobile accident.
Funeral arrangements are incomplete at this time.
The Randolph Funeral Home and Cremation Services has been entrusted with the arrangements for Timothy Roger "Bo" Hornick. Send online condolences to the family at www.therandolphfuneralhome.com.


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Entei has a poor movepool and defensive typing, and is countered by Pokemon used on nearly every team. Additionally, he's nothing special; Suicune and Jirachi are better Substitute + Calm Mind users, and Blaziken and Houndoom are better Fire-types in standard play. Nonetheless, Entei is less fragile than the latter two and can get past Blissey in an unorthodox and sometimes unexpected way.
Entei can actually beat the standard Blissey with this set, as long as the following conditions are fulfilled: Entei has to be at full health, Sand Stream must not be up, and Blissey must switch in as Entei uses Substitute. Set up with Calm Mind while Blissey Seismic Tosses twice to break Entei's Substitute. Alternate between Substitute and Calm Mind until Entei has six Calm Mind boosts, then start frying Blissey. Be sure to keep a Substitute up if possible to protect Entei from status and Dugtrio.
Entei should aim to hit 404 HP, as this lets his Substitutes survive Seismic Toss and Night Shade. With 285 Speed, he beats Medicham, while 296 is enough for all Heracross. 300 lets him outrun Salamence and other neutral-natured base 100 Speed Pokemon, and maximum Speed is viable too.
This can put quite a dent into teams that do not have Blissey or Snorlax and rely on their Water-types, Tyranitar, or Regice to stop Fire-types. Sunny Day lowers the power of Water-type moves while boosting Entei's Fire attacks, and also removes SolarBeam's charge turn. Entei's Special Attack stat is rather low though, so Milotic and Suicune might still be able to stall him out. Calm Mind can help with that, but Hidden Power Ice messes up Salamence and Flygon very nicely. Beware of Tyranitar switching into a SolarBeam, however, as Entei will be forced to stay in and be crushed by Tyranitar's Rock Slide. This moveset is probably better done by Houndoom, who is slightly slower, but has more Special Attack.
401 HP lets Entei survive five Seismic Tosses or Night Shades with Leftovers intact; the magic Speed numbers to consider are as listed on the previous set.
Other Options
Toxic is a decent move on Fire-types, as Water-types generally hate being poisoned, as do Salamence, Tyranitar, and Gyarados. Reflect supports your team against Snorlax and other physical threats. Roar is iffy on a Pokemon with few good resistances and such low Special Defense; nevertheless, it might be able to mess up Celebi that carry a Grass move instead of Psychic. Psych Up lets Entei steal Calm Mind boosts from others, but the most common Calm Mind user, Suicune, isn't going to care much. It will be priceless if used on a Regice that stole Calm Mind boosts from another of your Pokemon though, and it always works on Celebi.
Entei learns several physical filler moves, such as Body Slam, and has a decent Attack stat as well. However, he should generally stick to special attacking because of his special STAB and access to Calm Mind. You could try a novelty Leer + Hidden Power Fighting set to take down Snorlax, Tyranitar, and Blissey, but don't expect too much of it—even Arcanine will do it better with Howl.
Checks and Counters
First of all, Water-types: Suicune and Milotic don't take much damage from Fire-attacks and can hit back with a STAB super effective Surf, while Swampert can do the same with Earthquake. However, Swampert has to beware of Hidden Power Grass, which OHKOes him after a Calm Mind. Other, lesser used Waters will do fine, but these three are the most common.
In addition, Entei has a lot of trouble with Dragon Dance users. Tyranitar, Salamence, and Gyarados all resist Fire and can hit him hard with Earthquake—or, in Tyranitar's case, Rock Slide. None of these Pokemon are very fond of Toxic though. Finally, Blissey and Snorlax are decent counters. Blissey can wall the Sunnybeam set and sometimes even the SubCM one, while Snorlax has Thick Fat and can hurt Entei with STAB Normal moves or Earthquake.


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HP and VMware
Double Virtual Machine Density and Transform the Data Center
HP 3PAR StoreServ storage is highly virtualized storage built to enhance the benefits of VMware vSphere by exceeding the demands that server virtualization puts on the storage infrastructure. The broad range of HP 3PAR StoreServ storage products deliver increased storage efficiency, utilization and performance for VMware vSphere virtualization environments.
- Double virtual machine density (Guaranteed!) and optimize performance – Unique 3PAR storage architecture and integrations with VMware vSphere VAAI—as well as VMware Adaptive Queue Depth Throttling—increase performance, efficiency and scalability, and represent just a few of the advanced features that increase the return on investment of virtualization.
- Simplify end-to-end disaster recovery – HP 3PAR Remote Copy Software is integrated with VMware vCenter Site Recovery Manager for automated, end-to-end disaster recovery management, eliminating duplicate disaster recovery investments in both server and storage layers.
- Spend 90 percent less time on management – Multiple points of integration, including HP 3PAR management software, HP 3PAR Recovery Manager and HP 3PAR Virtual Copy plug-ins for VMware vCenter Server dramatically simplify storage administration of the vSphere environment.
- Cut storage total cost of ownership by 50 percent – Adding to the savings provided by doubling virtual machine density, HP 3PAR Thin Provisioning software and Thin Persistence allow implementation and maintenance of an efficient environment. HP 3PAR Thin Conversion supports the move from traditional storage to more efficient "thin" storage, further reducing storage costs.
Transform Your Infrastructure Into a Truly Agile Service Enabler
With HP and VMware
The software-defined data center (SDDC) is a new IT-as-a-Service (ITaaS) delivery model that promises to help you keep up with the rapid pace of change in IT—and your business. By virtualizing all the traditional elements of the data center and abstracting them from the underlying hardware, the SDDC creates pools of virtualized resources that can be sliced, diced and served up on demand. HP and VMware are working together to offer integrated SDDC solutions that will allow you to:
- Keep up with rapidly changing business needs – Creating a virtual pool of servers, storage and networking allows you to deliver computing resources in unprecedented ways, keeping you agile while boosting resource efficiency.
- Enable a dynamic yet simple IT infrastructure – Spinning up individual virtual machines on demand is fairly simple, but provisioning storage, networking, compute resources and security policies is time- and resource-intensive. With the SDDC, IT can now dynamically provision individual "virtual data centers" on-the-fly to meet the requirements of key applications with just a few clicks of the mouse.
- Simplify ownership with a single point of accountability – HP provides the VMware data center management and cloud management products, the ideal infrastructure to run them on, and a single point of support for the entire solution.
- Take advantage of reliable, proven solutions – HP and VMware are leveraging our experience as market leaders, our expertise built over 13 years of partnership, and our extensive investment in joint research and development to deliver on our vision of the SDDC.
Everything You Need to Virtualize Your Infrastructure
Infrastructure virtualization can help you reduce costs, improve application availability and simplify IT management, but getting started can be challenging. HP Flex-Bundles for VMware vSphere with Operations Management (vSOM) include everything you need to get started with virtualization—from VMware virtualization and management software to HP infrastructure components. With HP and VMware, virtualization is easier than ever.
- Choose the solution that's right for you – These simplified virtualization solutions are available in three predefined and validated configurations, giving you the flexibility to choose the solution that meets your application availability, capacity and budgetary needs.
- Jump-start your project – HP Flex-Bundles consolidate the right software features and hardware for your objectives, and include everything you need to get started quickly and deliver predictable performance, reduce complexity, and avoid operational risk and expense.
- Simplify management – HP OneView and vCenter Operations Management are ideal together. By pairing the capabilities of these solutions, you get complete element monitoring and configuration control plus analysis to focus scarce IT resources on the metrics that matter to the business.
- Trust the market leaders in virtualization and cloud to get it right – HP and VMware work together to help you realize the benefits of virtualization and cloud computing through joint development, testing and performance engineering. HP is the only partner to integrate server, storage and networking management into VMware vCenter Server, through HP Insight Control, and has almost 1,400 VMware Certified Professionals (VCPs).
The Industry's First Federated Network Solution for the
Software-defined Data Center
HP and VMware have announced plans to collaborate on the industry's first
federated software-defined network (SDN) virtualization solution in support of the SDDC. The joint solution will provide an integrated approach to automating physical and virtual network infrastructures to provide a centralized view, unified automation, visibility and control of the complete data center network. The result will be improved agility, monitoring and troubleshooting.
Scale data center resources in minutes, not months– Network provisioning is often the bottleneck that prevents data center agility. By automating network provisioning and coordinating with network virtualization automation, new capacity can now be delivered much faster.
Ease management with unified automation and control– This jointly-developed solution will deliver an integrated approach to automating your physical and virtual network infrastructure to provide unified automation, visibility and control from a single pane-of-glass.
Optimize your mix of endpoints – Our hybrid approach transparently blends physical and virtual devices under a common control plane to provide rapid time-to-value, support for bare-metal endpoints, and a smooth migration to an optimal mix of endpoints.
Save costs – HP NSX network virtualization and SDN unify and simplify management to trim administrative costs. They also allow you to benefit from standards like OpenStack to reduce spend on proprietary networking solutions.
Protect Data Center Assets, Both Physical and Virtual
VMware and HP provide a tightly integrated, real-time security solution that protects both virtual and physical assets throughout the data center. The comprehensive solution, built with VMware vCloud Networking and Security and HP TippingPoint software, monitors traffic on both the physical network and the virtual network, and provides integrated security management.
Protect the physical and virtual data center – vCloud Networking and Security provides comprehensive firewall services and HP TippingPoint delivers a complete data center intrusion protection system (IPS). Together, they deliver comprehensive coverage at all levels.
Reduce risk and simplify compliance – vCloud Networking and Security protects applications and data from network-based threats. Automated discovery of sensitive data helps you meet compliance audits.
Simplify security management – HP TippingPoint Virtual Management Center manages the complete IPS platform and is integrated with VMware vCenter Server for virtual data center visibility.


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The early week 3 college football lines have installed Boston College as a 4 1/2 point underdog on the road at Northwestern. Last season, the Eagles opened the year as a 5 point favorite at home against Northwestern only to drop the opener 24-17.
Analyzing The ACC 2012 Non-Conference Schedule
ESPN's 2012 College Football Pre-Season Top 25: Five Boston College Opponents Ranked In Top 25
Despite starting the season 0-2, and despite scoring just 20 points in two games, the LVSC Open line on the Boston College-Duke game this Saturday has been set at Boston College -9. The Wynn Las Vegas has come down a bit from the initial LVSC Open recommended line, setting the early odds on this game at Boston College -7.
A look at Phil Steele's analysis of 2010 college football starts lost to injury as it relates to the 2011 ACC title run.
Talking draft strategy for the 12th and final team for the Twelve Pack in the SB Nation Conference Re-Draft project.
Daily news and notes for all things Boston College Eagles. July 8, 2011.
Daily links, news and notes for all things Boston College Eagles. July 7, 2011.
Examining the effect that the BCS conferences breaking away from the rest of Division I-A would have on college football.
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Ethnobotany Certificate Program
The Ethnobotany Certificate Program is the first such program in this state and only one of a handful that are currently being offered in the entire United States. Ethnobotany is integral to life in Alaska because it recognizes cultural knowledge and deepens our connection with the expansive and exceptional natural world at our doorstep.
Students enrolled in the EBOT program will learn: basic plant biology & floral ecology of Alaska, economic applications of Ethnobotany, basic applied chemistry of plants, research methods for local specific projects, as well as traditional and new uses of Alaska native plants. These skills will prepare Alaska Native students for employment in wildlife and cultural management agencies, education, and other rural-based jobs, as well as further college milestones such as the Associates and Bachelor's of
Science degrees.
New for 2014!
Summer Introduction to Ethnobotany Courses
Two offerings in 2014:
1) Sitka AK, 18-30 May - run by Kuskokwim Campus, contact Rose Meier (firstname.lastname@example.com) --> Click here for the course application.
2) Kiana AK, 14-25 July - run by Chukchi Campus, contact Martha Lee (email@example.com) --> check http://www.uaf.edu/chukchi/ for the course application.
New for 2013!
Congratulations to the first Ethnobotany Program graduates, Darla Brown and Lexi Bystedt!
Ethnobotany Professor, Kevin Jernigan, prepared a delicious celebratory meal for the graduates.
Thanks to all who participated in the Ethnobotany (EBOT) survey for Kuskokwim Campus. The winner of the iPad mini is Hillary Prescan. Congratulations, Hillary!
Check out the recent workshop on how to tap birch trees, held 20 April 2013 on the UAF campus
Talk of Alaska Radio Interview
Check out this recent radio interview on Talk of Alaska where Kuskokwim Campus Ethnobotany Program Coordinator, Rose Meier, joins Alaska Botanical Garden Director, Julianne McGuinness, and ethnobotanist/author, Gary Paul Nabhan, to discuss the role of ethnobotany in addressing Alaska's food security situation.


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I don't like the NCAA Tournament.
I don't like that college basketball's regular season provides little postseason incentive. I don't like that the coach is a bigger personality than the players. I don't like that the games are played on neutral courts. I don't like that one bad game or bad call or bad break can end a team's season. I don't like that "close" becomes a synonym for "well-played." And I don't like that poor play determines the outcome much more often than great play.
Most of all, I don't like how I'm supposed to just accept that it's fantastic and wonderful and beautiful, when it's actually substandard basketball in a flawed format that tells me less and less every year about the game I love, which is the NBA.
I'm not trolling here. As anyone who knows me will tell you, I've truly felt this way for a while. Part of it is admittedly a lingering distaste developed over more than a decade of working on a sports news desk and spending countless hours having to plan, preview, write, edit, update and package all of the words and numbers associated with the NCAA Tournament.


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You're leaving Wedding Paper Divas to see the Deal of the Day at our parent site, Tiny Prints.
You won't be able to dismiss this by usual means (escape or click button), but you can close it programatically based on user choices or actions.
"I loved how great, quick, and awesome they looked ! i was in a bind since we had to rush on invites for the bachelorette party and when these babies appeared it was definitely worth the rush shipping ! i will definitely be using wedding paper divas for everything !!!! i wish they had a way to create your own wedding invites because i did not see anything that had exactly what i wanted or the option to change what certain things said that is the only reason why i did not buy my wedding invites from here ! but i will be returning"
"The card was a little smaller than I expected but the quality of the paper was awesome and the colors were perfect (I ordered the purple one) Overall great invitation and I love that you can write all the extra party details on the back of the card...makes it a lot easier than printing up extra inserts!"
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"Paper is great quality and good weight! Personalizing was easy and receiving a proof before final production was impressive and very helpful! Also, great website."


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Results in my opinion are phenominal, timeline was 6 months.
Impressive. I wonder how long it would have taken him if he was as big as some of the BFL champions who never really exercised before.
Courage isn't lack of fear. It's our ability to carry on despite our fear
It looked like he started out plenty big. I had to laugh when he sucked it in to get an inch smaller beginning measurement on his waist. His timeline was 6 months, equivalent to two BFL challenges (including a week of active rest per). The video highlights the importance of perseverance and patience. I would have liked to see more information on his diet and exercise routines, but I suppose the point of leaving it out is so that we go visit the website. Gotta give Chris Krueger props for taping his transformation. I didn't even want to take still photos.
Edited to add: I did go to the website. It is a ten-week nutrition and fitness program with no pills, supplements, bars, or shakes. But it does cost $55 to download the program. With due respect to Mr. Krueger, I think I'll be sticking with BFL.
Want it. Plan it. Do it.
That video is so inspiring but at the same time it just reminds me how far I have to go, I mean I would need to lose 43lbs to get where chris was in his before state, do you think at 295lbs and 40% bodyfat I could get down to single digit bodyfat in 1 year, also how is the program chris used different to bodyforlife, wouldnt bfl get you to that level?
6packmission, I can't say exactly how the programs differ since I have no plans to buy the TSC plan, but like BFL it looks to be based on nutrition and focused exercise.
I don't think anyone can predict exactly where you will be in one year, unless of course you don't do anything and you will be just where you are now, or worse. Have you read through some of the success stories at the tab at the top of each page here at the BFL site? There are indeed success stories just as impressive as Chris Krueger's. Charlie, who started this thread, lost a significant amount of weight and body fat over 18 months.
I would like to see your thought process shift from how far you have to go and exactly how long it is going to take you and instead focus on what you need to do today to work toward your personal goals. You need to affirm that you have made the decision to improve your life and your health. Stay positive - I guarantee it will help you along the way.
i know Chris, the principles are the same as BFL. IT's a 3 day split, legs/abs, chest/back, shoulder/arms, tue & thur - 20 min interval cardio, saturday is a fitness test of pushups, pullups and a 3 mile run, goal is in 18 minutes for a perfect score.
His nutrition is even more simple. He eats a whole wheat cereal Uncle Sam's, you can buy it at wal mart with skim milk. Turkey swiss sandwiches, spaghetti, fajitas, chicken/rice, steak/yams, etc. The nutrition profile is going to keep you in the 100-130g of protein and carbs in the 250ish range....fats are moderate around 40--50, it does vary but this gives you a rough idea.
6packmission - you need to listen to advice given to you, sara gave you great advice. Stop wondering where you could be in a year. Wanna now why? Because IT DOESN'T MATTER IF YOU DON'T START TODAY!
Ok, I'm on your side, I really am, but you need to realize that you have to do it. And do it without extremes. Like your little post about no free days, etc blah blah. Get real. You're never gonna have pizza again? Cmon. You obviously missed then entire message of BFL. One of the messages is not to restrict. You don't restrict any macros and you have one day a week to enjoy what you want, so live the lifestyle. This might motivate you. I started at 280 for my first challenge, on my 2nd week weigh in, I lost 8 lbs, not in 2 weeks, but on my 2nd week. You have so much to lose right now it will fly off. I also learned how to fine tune this portion control too. If anyone needs help with that, email me and I will be happy to talk with you.
Charlie Wigington Jr
2011 Body-for-LIFE Champion
Thanks for that Charlie, I know your right,Food is not really the issue during freeday for me its the amount of beer I drinkm I really need to get a handle on that,is a freeday part of Chris;s program?
Something else im considering
Hi 6pack,
I love John Berardi and his program is great, I will tell you this though, no program will "work" unless you change your mindset. No quick fixes. No such thing. Believe me. Been there, done that. The only "diet" that will work is the one you do. Properly. From the inside out.
Choose something, own it, and do it! I know you can. The first step is wanting to make the change. You have done that.
(and yes, 1 beer is ok, but multiple beers....gotta go!! empty calories!)
Good luck. Come on, hop on!
6pack - it seems to me that you have gone into research overload. You need to step back before you get bogged down in the process of gathering information and never get to the implementation part.
You have mentioned three possibilities: BFL, TSC and Precision Nutrition. It looks like any one of the three can help you meet your goals. I personally think the $1200 you would put into the Lean Eating Program for Men would be better spent on buying some home gym equipment or replacing your groceries or saved for a new wardrobe when you are finished. From what Charlie says about TSC it's in the same vein as BFL. You can get all the info you need for BFL from this website and checking Bill Phillip's book out of the library or buying it used super cheap at amazon.
Choose a program, pick a start date, clean out your pantry, get to work and don't look back.
And do what you know you need to do about the beer.
© Abbott Laboratories,2013


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IITS at Haverford provides our community with consistent, sustainable, reliable and service-oriented technology resources in strategic support of the teaching, learning, research and operational success of the College. Our approach taps the common spirits of creativity, innovation, consensus and collaboration to enhance institutional effectiveness.
ProDesk Hours
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Upcoming Events & Training
Tuesday, May 13th, 2014
11:00AMTeaching with Technology Forum & Showcase - Spring 2014Teaching with Technology Forum & Showcase - Spring 2014 http://www.haverford.edu/calendar/details/261100 Stokes 102 - Humanities Center 2014-05-13T11:00:00 2014-05-13T14:00:00The Instructional Technology Services, IITS will host the semi-annual Teaching with Technology Forum & Showcase on Tuesday, May 13, 2014 in Stokes 102. This event is free.
Sunday, June 1st, 2014
9:00AMSEADS Mtg. (CANCELLED)SEADS Mtg.http://www.haverford.edu/calendar/details/203782WCC Alumni Room2014-06-01T09:00:002014-06-01T10:00:00
Friday, June 6th, 2014
9:00AMSEADS Mtg.SEADS Mtg. http://www.haverford.edu/calendar/details/203802/1402059600 WCC Alumni Room 2014-06-06T09:00:00 2014-06-06T10:00:00
Friday, June 13th, 2014
9:00AMSEADS Mtg.SEADS Mtg. http://www.haverford.edu/calendar/details/203802/1402664400 WCC Alumni Room 2014-06-13T09:00:00 2014-06-13T10:00:00