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Release Notes: This release introduces variable assigning and referencing in the urls.txt file and improves variable handling in the .siegerc file. It also fixes a client-side socket problem which surfaced under certain conditions.
Release Notes: With this release, siege changes the way it handles --reps=once. It now divides a urls.txt file evenly among all its users, and each URL in the file is hit exactly once. This release also includes several fixes and a documentation update.
Release Notes: This release fundamentally alters one aspect of the program's behavior. In the past, when you ran it with --reps=once, each simulated user would hit each URL in the file exactly once. Now when you invoke --reps=once, siege divides the file among all its users and each URL in the file is hit exactly once. This release also adds support for HTTP-303 and includes several minor fixes.
Release Notes: This release addresses another inconsistency between the HTTP standard and practice. While RFC 2616 allows a port designation in the Host header, it confuses too many implementations for Siege to continue to send it. This version also fixes several significant bugs. All Siege users should update to this version.
Release Notes: This release fixes several bugs related to HTTP POST. Extra white space that could work its way into the request from user inputs has been eliminated. A memory leak in POST requests has been closed. -T/--content-type now works as expected.
Release Notes: Although RFC 2616 section 14.23 clearly states that a host header may contain an optional port, many servers ignore the option, and some of those requests may fail. This release removes ":port" from the host header in order to reduce "failures" by playing to the least common denominator.
An easy to use, but still quite capable firewall for Netfilter/iptables.
A graphical editor for ISO images.


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Bestselling writer Lee Child talks about his latest crime thriller, The Affair. Elite military cop Jack Reacher sets off on an undercover mission to solve the mystery of a murder of a young woman in Carter Crossing, Mississippi, way back in 1997.
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subset: commoncrawl


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Mark Bittman, NY Times Food Columnist, in SF
The Commonwealth Club
Tuesday, May 7, 2013 from 6:00 PM to 7:30 PM (PDT)
San Francisco, CA
New York Times Food Columnist; Author, VB6
In conversation with Chef Joey Altman
Bittman's How to Cook Everything, with 1 million copies in print, is a mainstay of the modern kitchen. In his latest book, he makes the case that a partially vegan diet can dramatically improve your health. Come hear from one of America's most widely read and entertaining food personalities.
Location: Fairmont Hotel, Gold Room, 950 Mason St.
Time: 5:15 p.m. check-in, 6 p.m. program, 7 p.m. book signing
Cost: General admission: $25 non-members, $15 members. Premium (Includes copy of book VB6 and seating in first rows) $55 non-members, $40 members.
Also know: Underwritten by The Bernard Osher Foundation
What is the refund policy?
All ticket sales are final. We do not offer refunds.
The Commonwealth Club of California is the nation's oldest and largest public affairs forum. We bring over 400 annual events on topics ranging across politics, culture, society and the economy to 15,000 members.
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GameSpot Reports: The Evolution of Stealth
What happened to all the stealth games about sneaking around? How has the genre evolved to its current state? Jess McDonell speaks to the minds behind Thief, Splinter Cell and ...
What happened to all the stealth games about sneaking around? How has the genre evolved to its current state? Jess McDonell speaks to the minds behind Thief, Splinter Cell and ...
We kick off PAX 2010 with the keynote address by Junction Point founder Warren Spector.
Warren Spector joins Lauren on the GameSpot stage to discuss Thief: Deadly Shadows.
Garrett makes good use of shadowy cover while he takes out some guards.
Robbing people blind is one possible pastime for Garrett as he navigates the dense passageways of The City.
Not only can Garrett blackjack and backstab his foes, he can blind them with flash bombs, put out torches with water arrows, stalk in the shadows, and much more.
Watch as Garrett picks up some spare loot around the house.
There's lots of colorful commentary to be eavesdropped on in Thief: Deadly Shadows.
The shadows are Garrett's friend. Watch him sneak up and take out the trash.
Does the latest game in the Thief series live up to the legacy of the 1998 classic that started it all? Greg Kasavin deftly dodges that question in telling you ...
Stealth is a vital skill for any thief. (This clip contains no audio.)
Oil and fire don't mix well for these guards. (This clip contains no audio.)
Garrett slips unnoticed into Lord Ember's room to knock him out and pilfer some valuables.
This attempted ambush goes awry; Garrett has to clean up after his own mess.
Garrett goes back-to-wall, then creeps up quietly on a servant before knocking him out.
Guile, a water arrow and some shadows help Garrett slip past a guard.
Instead of risking waking up a nearby guard by picking a chest, Garrett drills the helpless sap in the head with an arrow.
Take a look at the intro movie to Thief: Deadly Shadows.
Garrett gets some loot, a clue, and a kill.
Garrett steals his prize--and some valuable information, too.
Garrett tries his hand at lock-picking and takes out a guard.
Garrett nearly gets caught in his training mission.
This ominous cutscene suggests dangerous times ahead for Garrett.
Garrett checks his objectives, his inventory, and his map.
Warren Spector talks about what it takes to take the Thief series to a new level and a new audience in this interview.
Check out some cinematic footage of the game.
Project director Randy Smith gives a brief glimpse into this stealth action game from Ion Storm.
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Ryan Miller's sensational play continued last night - he now has back to back shutouts, after stopping 39 shots against the Sharks.
Cody Hodgson's line produced the only goal, but he didn't factor in to it. Stafford scored, from Ennis. Hodgson played over 18 minutes - by far his highest total of the season.
The Blues/Canucks game was very tight checking (another word for boring). Luongo was really good, Elliott was pretty good, but not tested all that much.
Vlad Sobotka had a standout game for the Blues - no points (shutout by Luongo), but he was physical and creating offensively.
Zack Kassian was really solid on the fourth line, throwing his weight around, and creating a few chances too. If he can keep this level of play going, he will find his way onto the second line for the playoffs, I have a hunch. He had four shots and four hits in just over 11 minutes of ice time.
The Sedin twins offensive struggles continue. The Blues played them really tight and didn't give them much space. I think it is a combination of fatigue and preparation for playoffs, but now could be a time in a one-year league to look to move them for a streakier forward (if you need to take the risk to win).
Marc-Andre Gragnani played over 15 minutes. He made a few mistakes defensively but showed why he has been so productive at the lower levels - fantastic skater, good passer, really aggressive offensively.
Steve Mason posted a shutout last night. If that isn't a sign of the return of the dead puck era, I don't know what is.
In an absolutely irrelevant season, Ryan Johansen continues to see scraps for ice time (8:14 last night).
Three points for Claude Giroux, and two for Jagr. Jagr now trails Mario Lemieux by 80 points for 7th overall on the career list – will he get there?
Matt Read, who is finally healthy after battling some nagging issues, and two goals and a helper – he also had five shots on goal. I believe Dobber mentioned the minor injuries a few days ago, and mentioned he would be worth watching now that he was healthy – if so, good call.
Two assists for Casey Cizakas, a prospect who I have mentioned in a few past Prime Cuts. He's a big, strong, two-way center in the Islanders organization, and he is showing that he has much more offense this season than many had anticipated.
So….. the Jets were pretty decent last night, eh? Eric Gudbranson had a nice hit on Wheeler, but the rest of his game was ugly – a few bad turnovers and a minus-4 rating to reflect that.
Evander Kane is emerging as a star a few years before some had expected – four points for him in his 12th multi-point game of the season. He also had nine shots on goal.
Mark Stuart had a great roto game for the few who own him – two assists, plus-4, two shots on goal, and 14 PIM.
Blake Wheeler's under-the-radar season continues with two more points.
Bogosian had an assist in his first game in over two weeks. He played over 22 minutes as well.
Montreal allowed three Minnesota goals in the final five minutes of the third period (some brutal non calls by the officials, especially near the end of the game), but they ended up getting the win in the shootout.
Enforcer Matt Kassian (no relation to Zack) scored his first two career goals. Nick Johnson had three helpers – he had a good stretch earlier in the season, but like most Minnesota forwards has been ice cold.
Foster, Gilbert, and Spurgeon all saw over three minutes of power play time (Foster saw the most with over five).
David Desharnais had three points for the Habs – he has been such an important part of their limited success this season. Is he the guaranteed second line center next season? I think he has to be with the way he has played.
Pacioretty had a goal, an assist, and seven shots on goal. He's been by far the best Montreal skater all season.
Is there a team in the league that wishes they could hit fast forward for a few years more than the Wild? They have stellar prospects at both forward and defense, and not much at all there right now in terms of NHL talent.
Glad I flipped Lecavalier for Krejci a few weeks ago – got both younger and better (the second being debatable). Krejci had a hat trick last night against the Devils.
Seguin and Lucic both had two points. Brian Rolston played 15 minutes but didn't really do anything worth noting, aside from take ice time away from Benoit Pouliot (less than nine minutes and still minus-2).
Clarkson, Elias, and Parise all scored for the Devils. If you asked me back in October who would have the most goals out of those three, I don't think I'd go with Clarkson (he has 25, Parise has 24, and Elias has 20). Lupul is probably the comeback story of the year, but is there a bigger offensive surprise than Elias?
Brad Marchand was pointless last night, but he is on pace for a great roto season – over 30 goals, 30 assists, 65 points, plus-36, 120 PIM, and close to 180 shots on goal.
Marek Zidlicky had no points and was a minus-2 – he saw the bulk of the PP minutes among Devils defensemen. Zidlicky has looked awful in New Jersey, but the sample size of three games is much too small to make any sort of definitive statement.
Without Callahan, Hagelin saw 18 minutes of ice time (four shots, no points). Prust saw almost 15 minutes and scored a goal. Stepan and Gaborik continue to click, combining for four points and six shots on goal.
John Scott made his Rangers debut – no word on how intimidated the Hurricanes were.
The ice time Justin Faulk continues to receive is insane – he was minus-2 last night against the Rangers, but he doesn't even turn 20 for a few more weeks.
Jiri Tlusty continues his impressive stretch, recording an assist, three shots on goal, and one hit (reaching a bit with the last one there). He saw over three minutes on the PK too, which interested me a bit. He was regarded as a two-way forward, and it is showing right now.
Jeff Skinner scored a goal and played over seven minutes on the PP. Strike while the iron is hot – a future 45+ goal scorer, could probably be had for a bit below value right now.
Nik Backstrom left early in the first period with a leg injury against Montreal last night. I'll update his injury status when more news is made available.
Lidstrom won't play until next week as he is suffering from a deep bone bruise. More opportunity for the likes of Kronwall, Kindl, and Brendan Smith (a prospect I am really high on).
Kris Letang looks to have suffered another concussion from the Nystrom hit, and he won't play on Saturday. The Penguins are cursed this season, but they continue to win (goaltending, coaching, and Malkin, in no particular order).
Leland Irving was called up by the Flames, and he will play against the Ducks tonight. He seems to have leapt past Henrik Karlsson on the depth chart.
Mike Smith was named the NHL's 1st star of the month for February – no doubt about this pick. He stopped 315 of the 331 shots faced (Dwayne Roloson usually allows that amount on 20 shots).
The Wild signed Charlie Coyle this week. He was a huge piece of the Brent Burns trade, and is among the best forward prospects in hockey. Big, strong forward with a well-rounded offensive skill set. I'll have more on him in my 15 Prime Cuts this Sunday evening/Monday morning.
I continue to mention Cory Conacher – the ink is almost dry on a two-year, two-way deal with the Lightning. The undersized forward is having a hell of an AHL debut, and he should get a long look for a top six spot with the Lightning next year. As a small guy, he has still amassed 90 PIM in 57 games.
I'd be really pleased as a Ryan Miller owner with his game in Anaheim on Wednesday night. As I said yesterday, it was arguably his best game of the season. He's been wildly inconsistent.
I spoke with Mike McMahon, a reporter who covers the Merrimack Warriors of the NCAA. The Canucks have a prospect goalie there, Joe Cannata, who is having a sensational season. McMahon even goes as far to compare him to Cam Ward in terms of playing style. Read our interview here.
Not surprisingly, Ray Emery is starting in goal for the Hawks tonight. Justin Goldman's piece on him from yesterday is terrific.
Cody Hodgson skated with Tyler Ennis, and I think the two could make a nice duo in the future, especially with a big winger on the other side. Hodgson isn't fast but he is really smart and can set his teammates up in great spots.
Brenden Morrow is back skating and could return to the Dallas lineup soon (no firm timetable yet).
Kings right wing prospect Linden Vey was named AHL rookie of the month for February, recording 14 points in 12 games. He's not far off from the NHL. Vey had 116 points in the WHL last season with the Medicine Hat Tigers. A brief scouting report:
"Vey loves to hit, is a good skater with solid balance and knows how to shake off defenders to get his shot on net. His stick handling skills in tight situations are remarkable and the best part, like all young players who reach their potential in the NHL, is his knack for knowing what to do with the puck once he gets open – be it a tape to tape pass to the open man or finding the back of the net.
What he lacks in elite speed, he makes up in hockey sense and slick moves to get clear. This is the key to his game and why this writer believes he will accomplish his goal and do so in a big way"
One of the best lines in hockey right now – Landeskog-O'Reilly-Downie in Colorado. Three tough, skilled, physical two-way players. Peter Mueller can't find a spot in the top six, and he doesn't really play a bottom six kind of game. Thanks to O'Reilly's emergence, Duchene has moved to wing. He's really fast and can get after loose pucks, but he is great rushing the puck up the ice (typically the job of a center).
Craig Anderson is avoiding discussing his injury with the media – what is your take?
This is hilarious – Verne Fiddler had the Canucks coaching staff and players cracking up with his "angry Kevin Bieksa" impression… I'd have to say he is spot on, too:
Not Setoguchi's finest moment…. Carey Price's postgame quote: "You feel bad for the guy... Almost."
Florida's defensive strategy last night – don't play any:
duducks said:
derek said:
Rad64 said:
James said:
Pengwin7 said:
The Fiddler/Bieksa bit got me! Thanks for that video!!!
Derrek said:
The Fiddler video is GOLD, just cause of the Canucks reactions and that music...
The start of the Jets video, a 4 on 1, make that a 5 on 1!? Don't think Ive ever heard that before, a 5 on 1?!!?!?!
Great stuff


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Durham >Food & Dining > Four Square Restaurant
2701 Chapel Hill Rd, Durham, NC | Directions 2770735.976819 -78.935722
Mon-Sat: 5:30pm-9:30pm
Neighborhoods: Duke Forest
Cleanliness Issues – four square needs to have the same camera system that one restaurant has (streams the kitchen activities to the bar for the guests). maybe then every chef in kitchen, including the chef de cuisine, will wash their hands every so often. the food was good but, how safe was it? if the food was all i cared about, sure, it was great. but the thing is, i was ServSafe certified and washing hands when handling food is a must. I mean, seriously, who cares these days if their food is clean if it's good...
chef is a jerk – Chef Ingram is a complete jerk to work for... food is okay but it is over priced. Chef ingram has the biggest ego trip out of any chef i have ever worked with
One of our favorites – I'm a vegetarian and my husband is not (far from it) - so finding a restaurant that we both really love for a nice dinner isn't always easy. We've been to Four Square twice just the two of us - and we liked it so much that we went with our family to celebrate a birthday.
Highly recommended!
good service, food just OK – We went to Four Square because it had good ratings so I am writing this to provide you with some balance. Four Square is at most a four star restaurant. The service was very good but the food was just OK. Our dinner was not a good value when comparing it to the many other triangle area restaurants we can choose from. I liked the house's historical features, its structure, and its openness in most places except the bar. If your a man, you may get a brief scare when you discover that your bathroom is the one with pink walls and 2 sit-down type toilets :) Like the bathroom, the artwork hanging on the walls clashes with its location. Thinking about it, Four Square restaurant is an odd mixture of trendy food, misplaced art, and historical house.
One of the Top 5 restaurants in the Triangle – A wonderful old house is the setting, terrific service.
Shane Ingram and Elizabeth Woodhouse (the owners) are real pros.
The menu changes every month. Near Duke University.
Very highly recommended.
false advertising? – For Triangle Restaurant Week in Durham, participating restaurants offer a 3-course meal for $25 with a set menu. Last week, my friends and I downloaded about 10-15 menus from different restaurants around the area, finally settling on Four Square's menu because it sounded the most appealing. We had heard great things about Four Square, and we went ahead and made a reservation.
This afternoon, out of curiosity, we looked at the menu again. The one from last week was now gone, replaced by a not-so-appealing menu with fewer choices. When I called the restaurant, the man who answered the phone said that the menu "may have changed," and that "the chef may have put together something for advertisement purposes." What is the point of "putting together a menu" if you won't even stick to it? The reason we chose the restaurant was because of the menu!
However, all in all, we had a great experience, and the food is really good. Service is excellent.
Not worth the price tag. – I don't mind dropping money on a fabulous meal. I've dined in some of the better restaurants in NYC, Atlanta, Boston and Chicago and have no problem spending double per person what you will at this restaurant. My opinion is that there are better places to go in the Triangle with a similar price tag.
Bonne Soiree in Chapel Hill, in particular (they will pair courses with different wines per your request). The food here also shows a strong French influence, but it simpler and better executed.
I think Nana's has equally good food to Four Square, if a little less creative. But the atmosphere at Nana's is twice as enjoyable, and the staff more friendly and accommodating.
The best four star restaurant in durham! – yes, the location is weird BUT it is in a beautiful Victorian house on chapel hill rd. It has to be the best kept secret of durham. I have been to NaNa's which was voted one of the top restaurants in the nation BUT I have to say FOUR SQUARE is better. The only reason it may not be NANA'S is because of the location alone. The food and wait staff is so excellent that if you give it a chance, you WILL want to come back and you forget about the location. For the first course, I has a sweet potato bisqet which was recommended by the staff, For the entree I had the lamb.. the meat was SOOOOOOOOOO tender , the greens that came with was better than my moms seasoned greens ( mind you im a born & raised country boy) and the presentation!!!!- you can tell the chef loves his job. My babes had the pork loin- delicious.. then to end I had the chocolate cake and my babes had the cheesecake. SO THE PLEASANT SURPRISE WAS.. me and my baby been together 2 years and it was our two year anniversary...so when they brought out the dessert they wrote HAPPY ANNIVERSARY in chocolate on my plate. This is important to me because every wait staff that came through were genuine and got to know us- and did I tell you we were a gay couple... didnt bother the wait staff one bit. I need not tell you I gave the waiter an excellent tip.. kinda wish I gave him more.
they change their menu every month, so me and babes going back for my birthday this month.. I m so looking forward to it... I'll NEVER forget FOUR SQUARE! if you are looking for a nice 4 star to take a love one or a business dinner LOOK NO FURTHER! I can honestly say It's worth the money.
You can do much, much better – The food itself was actually very good and nicely presented. That's the good news.
Location is actually quite sketchy, if you eventually find it. Passed through a few "kids lock the doors" type neighborhoods to get there. Nice view of the giant plastic cow on top of the Mexican joint across the street.
Student/waiters didn't seem to want to be there. But to be fair, the place was packed, so it's apparently pretty popular by Durham standards.
If you are looking for a lovely dinner in an old Victorian home in this price range, stick with Second Empire. I know I will.
Best food in the Triangle – Hands down, the best meal I have eaten since I moved to the area. Nice atmosphere; polite, attentive service. Portions were perfectly sized and every item fresh and well-seasoned. Stay for dessert - banana & coconut bombe was amazing!
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It is the weekend, and musician Dan Newbie will be utilizing a lot of wine glasses. However, he will not be standing behind a bar nor will he be pouring out any wine (at least not to our knowledge).
About a month ago, Newbie began uploading YouTube videos that showed off his skill of playing songs by using wine glasses and other kitchen utensils. On the heels of covering "Let It Go" and "Happy," the musician turned his attention to another one of the Internet's favorite muses: Super Mario Brothers.
"I never wanted this to be about me," Newbie told Fox 16 in Little Rock, Ark., following the success of his "Happy" cover, which was buoyed by a tweet from Pharrell Williams himself. "I wanted this to be about happiness. I wanted this to be about, 'Hey, you can be happy and not have a real reason to be happy.' Just like you can make music without using instruments."
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The New York City-based photographer used a DJI Phantom drone and a GoPro Hero 3 camera to record some breathtaking views of the city that never sleeps. Slavin flew the drone in between buildings both in and out of Manhattan. He gathered the footage and edited it in to a two-minute compilation set to the song "Tell Me" by artists RL Grime & What So Not.
The aerial shots that the small, maneuverable drone was able to provide could have never been accomplished by other aircraft. Because of its size, the DJI Phantom fit in a lot of places that a helicopter simply could not. Until now, only birds would have been able to see a moving perspective of the city's landscape like this.
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A 4-year-old who died from an inoperable brain tumor received his final request earlier this month: a Star Wars-themed funeral.
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Clearly this kid is destined to be a great attorney.
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Flight Attendant's Hilarious Safety Instruction Video Goes ViralRalphie Aversa at Trending Now5 days ago
Fasten your seat belts, stow your belongings under your seat and put your electronics in airplane mode. Southwest Airlines' Martha Cobb has a few safety announcements, and a couple of jokes to share as well. The Houston-based flight attendant known as Marty is gaining national attention thanks to a YouTube video that shows her comedic twist on the routine briefing before takeoff.
"If we could pretend to have your attention for just a few moments, my ex-husband, my new boyfriend and their divorce attorney are going to show you the safety features," she begins, immediately eliciting laughter from the cabin. She then moves to seat-belt operation. "Position your seat belt tight and low across your hips, like my grandmother wears her support bra."
During the routine, Cobb refers to the floor lighting as "disco lights," the safety information card as a "door prize" and the life jacket as a "teeny, weeny, yellow Southwest bikini." It is a routine she perfected over a couple of years, and she finally decided to record and upload it online.


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Oil Change gone bad
Posted by Copperworker on 08/24/2005
GILBERT, ARIZONA -- I went to WalMart for an oil change as I usually do. In the past they have been quick and done without any problems. This one went bad. After 1 hr 45 min they paged me that the car was ready. I got there and it was still in the bay with the hood up. They then told me the threads were stripped in the oil pan and they tried to put in a larger drain plug to see if that would hold. They wanted to know who did the last oil change and was willing to blame it on them. I gave them the date that they had last changed it... The car was towed to a local shop where a new oil pan was installed. This all happened on Friday morning... It was 1pm before the tow truck showed up. WalMart did not want to pay for the damage. They expected me to pay for the repairs and then they would send a check from corporate in about 2 or 3 days. After talked to a few managers they decided if the bill was split they could pay it directly at the store since they havea cap on the amount they can pay out. On Sat at 3:30 they called to say that I could pick up the money, even though they knew the repair shop closed at 3:00 pm that day. I did pick up the money. On Monday the claims adjuster called and I gave him the information thinking that I would be paid for loss of time, inconvience, etc.. yeah right!! I picked up the car on Monday and the claims administrator called Monday afternoon stating that the claim was denied since they were only responsible for damage done to the car. The did not care about how inconvienced I was or if the weekend was completly ruined. I was told that they have powerful attorneys on retainer so if they pay what they think their responsible for there is not much further I can do. Soooooo... All I can do is spread the word and tell everyone I know about my horrible experience. I've written to every newspaper, television station, website I can find.
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Posted by Dr. Jeecheroo on 2005-08-24:
You were reimbursed for your car. They can't do that all in the same day. You should be thankful. They could have just claimed that they're not responsible for any of the damages done to the car, which I think they already do.
Posted by Anonymous on 2005-08-24:
They could have least given you a case of Sam's American Choice soda manufactured by the find people at Cott Corp (NYSE:COT). This is good soda and Cott is fine company whose stock is a real bargain right now!
Posted by Anonymous on 2005-08-25:
You went to Walmart for an oil change? I hear 7/11 does great tune ups.
Posted by Mad Eye Moody on 2005-08-25:
zzrok - In Rural Areas Most WalMarts have a gas station and a auto shop (Believe it or not). In fact, in a few places Wal-Mart has begun selling cars, as well. They're into everything.
Posted by Anonymous on 2005-08-25:
I heard they were getting in the sale of automobiles. My question is considering the quality of service that you get in the store why would you trust Walmart with your car?
Posted by Mad Eye Moody on 2005-08-25:
Lacke of options - price point can't be beat; take your pick.
Posted by Mad Eye Moody on 2005-08-25:
HEY! Look at that spelling, folks! Aren't I great!?
Posted by AZJEM on 2005-08-25:
Mad Eye:Actually, I think your kinda funny. :-)
Posted by spasticdog on 2006-05-17:
Would you go to the vet for heart surgery?Why go to wal-mart for an oil change?THINK ABOUT THAT!
Posted by abobo on 2006-05-23:
You got your car fixed and a lesson, don't trust car repair to high school children. You're relatively lucky, most of the other customers who posted reviews here only got the lesson.
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$12 oil change turns into $600 nightmare
Posted by Darinfan1 on 03/15/2006
SEAFORD, DELAWARE -- I brought my 1988 Honda Accord into the Seaford, DE Wal-Mart for an oil change. At the time my car was presented to them, it had no oil leaks. I didn't notice anything when I got back in the car after it was serviced, but I really wasn't looking either. I got home, parked my car and came out an hour or two later to run some errands and there was a huge pool of oil underneath the car. The oil was so low at this point, it didn't register on the dipstick.
I called Wal-Mart to complain and was put on hold until the money I put into the payphone ran out.
I couldn't go to Wal-Mart to complain because I couldn't drive the car in this condition, for fear I would damage the engine.
I had the car taken to a local shop where they told me that the threads on the drain plug for the oil were so badly stripped, that it appeared the Tire and Lube Tech at Wal-Mart had used an IMPACT WRENCH to tighten it! It costed me $500, three trips to the garage to have this repaired correctly.
When I finally got a hold of Wal-Mart, they passed me on to their insurance company, whom I gave 2 statements to and all relevant paperwork, names and phone numbers of mechanics who repaired Wal-Mart's negligence.
Afterwards, Wal-Mart's insurance called me while I was at work, despite the fact that I gave them ALL OF THE INFORMATION THAT THEY NEEDED. I was working 12 hour shifts, six days a week, at the time. When I did have the opportunity to call them back, no one was ever at their desk. I sent them snail mail letters letting them know my availability and asking them what additional information that they need, yet they never replied. The worst part is that they only contacted me 2 or 3 times by phone and they would not leave me detailed voice mail messages to let me know what they wanted – only a name and a phone number.
Finally, I contacted the Delaware Attorney General regarding the matter. The Attorney General completely blew me off, saying basically I got what was coming to me because I didn't call Wal-Mart's insurance company back IMMEDIATELY the couple of times they called me at work. Well, I'm sorry, but I work in a factory that employs 700 people. I cannot leave the floor to make phone calls to Wal-Mart's insurance company.
This situation has infuriated me and I can't get any justice. I never even got the cost of the oil change back!
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Posted by wary-consumer on 2006-03-16:
So why don't you call the number they told you to?
Posted by Hugh_Jorgen on 2006-03-16:
Give Wal-Mart a break - in a fifteen year old car, with who knows how many oil changes, it was just a matter of time before the threads went. They do make replacement parts to fix just this problem. The new plug goes in and cuts new threads - once it's in place, the center of the plug is removable and becomes the new drain. Less that $10 for the part and thirty minutes labor. Someone hosed you on the $500 oil pan - I would complain about them too.
Posted by PktChg on 2006-03-23:
By not proofing your complaint, you have actually acknowledged you where at fault. You state you drove home and a sometime later went out to run some errands and noticed the oil leak. You then state you called Wal-Mart and stayed on hold until you ran out of time on the payphone. Unless you have a payphone in your ome, sounds to me like you DROVE it to your errands and blew the oil plug. Sounds a little TOO fishy to me.........I won't knock Wallie-World for their cost of oil changes, their tech's or anything like that, I happen to like Wal-Mart. This is your fault for continuing to drive. As for your job.......I come from a factory town and KNOW what it's like to work factory/shift work. Your Super. would understnd if you needed to step away to speak to the Insurance company OR you do get a lunch and breaks. Chaulk this up as experience, take your lumps and move on.......
Posted by BDP on 2006-03-29:
Hello, I am BDP Co-owner of NWAImports.com in Arkansas... I found your complaint while searching google for some walmart related items.
I have a couple friends who work as claim adjusters here in arkansas and have informed them of your situation just to see what they could do. They told me that regardless of what your attorney said you have 2 years by Delaware state statute to have your claim satisfied and that the adjusters are not responsible for leaving you detailed messages on your email or answering service as they NEED to speak to you in person to assist.
What needs to happen is you need to find time to call your adjuster during business hours or plan some time with them where you can discuss this. They will help to the best of their abilities to resolve the issue as long as it is recent and they have all the information. You will need to find time for them to contact you as they are Extremely busy with everyone else and cant just call you on a certain day and time because you are available then. They are required to return each days voicemails so if you leave them a message they will get back with you as soon as they can.
Here is the number they gave me for you to call, and if you talk with the operator - they can pull your case number and all that. 1800-527-0566
Sorry to hear what happened, hope everything works out for you
Here is my profile if you need to contact me
Posted by BDP on 2006-03-29:
Another thing I failed to include, in situations like this where a drain plug was stripped, the last person to service your oil is at fault (walmart) because it is their responsability to check and cover their back for problems like this. The Oil pan threads are prolly aluminum and the drain plug is steal or vice versa and being an 88 model it was prolly bound to happen, but they still should have checked and install proper crush washer. Your Repair shop will be contacted by your adjuster to ensure walmart saftey protocols were done on your oil change as well.
Yeah, you got screwed a little on your pan as that should only be $200 or $300 max with laybor as it is easily accessible (depending on your region and demographic).
I work for a Honda dealership and had a 97 Kia Sephia given to me, I took it next door to our KIA dealership and had them change my waterpump and timing belt along with an oil change. I got it home and noticed oil leaking everywhere, they had crushed my crush ring all up in my threads and really did a number on my plug and pan, but thats just something to take up the rear when you take a car to someone you dont know. You Should ALWAYS do it yourself if you can or take it to a trusted person who will back the work. My case was a free car so I didnt care but I always do my own work on all my other nicer cars.
Posted by viperpa33s on 2006-04-15:
I heard about a bad Wal Mart auto care story. This happened a couple of years ago. A guy and his family were suppose to be going on vacation. They took there car to Wal Mart auto care to get the usual oil change and checkup. The guy picked up his car and drove down the road. The car immediately broke down. Come to find out, the guy who did the oil change at Wal Mart forgot to put oil in the engine. So the guy was without a car and leaving to go on vacation. I have to say Wal Mart did offer to pay for the family's rental car and part of there vacation.
Posted by spasticdog on 2006-05-03:
My saying is -if you want it done right do it your self.Go to your local autoparts store (not walmart)and buy you some oil & oil filter and change it yourself.It's not that hard and this way you know fresh oil was put in and the filter changed(you would be surprised how many places leave the old filter to save a few bucks).Then you know it was done right.Wal-mart employees don't give a rip about you or your car,so the hell with them and change it yourself.Problem solved.
Posted by Southern on 2006-05-13:
Why don''t you just cut to the chase and file a local small claims case against them and let it be thier problem.
Posted by firstrateconsumer on 2006-05-16:
I don't think it's advisable to have any car work done at walmart - I can't imagine any GOOD mechanic being willing to work for Walmart. This is just another example of walmart trying to cut into yet another business. They can't be satisfied selling junk. They move into groceries and now into automotive - what next - maybe one day we'll be sending our utility payments to walmart. Wake up America - Walmart is a monopoly in the making and needs to be stopped. Once they eliminate all competitive options you can kiss those so-called cheap prices goodbye.
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Wal-Mart Oil Change ruined my engine with only 20,000 miles on it.
Posted by Imath74 on 05/28/2010
Wal-Mart put wrong oil filter on my engine. Invoice shows wrong oil filter number, proving they did this. Filter fell off on freeway at about 70 mph in the fast lane of the express lanes. Avoided potential fatal and/or injuries/damage in a car accident. Almost crossed collector lanes (impossible, due to volume of traffic). Avoided getting run over. Towed to Wal-Mart who said the filter fell off, and that it was the wrong one according to invoice. Several days later, their insurance co. said they would pay for a junk yard engine to be installed, for my 20,000 mile 2007 Camry (3 years old, with 2 more years on warranty). Warranty is now void. Engine is toast. Toyota estimates: 25k for new engine, or 11k for my engine rebuilt (more if they find surprises when they pull it apart), or 6k for a non-Toyota engine from an after market co, or 3k for a junk yard engine install. The junk yard engine might be pretty on outside, but severely aged due to lack of use for a couple of years on the inside. It may work, then in a couple of months(no warranty) the seals are gone, and I have to pay for my own engine rebuild out of my pocket for something that is Wal-Mart's fault. Many emails, phone calls, faxes later, I get no return call from store manager, can never get through to insurance co, always have to leave a message. Called Wal-Mart and you can never speak to the claims person, always voice mail, and they don't call back after two days, two calls, two messages. There's no apology from them, no admission of guilt, and a 'so sue us' attitude from all of them imho. Small claims would take 3mo-to two years, and IF I win, it costs me 2,000 dollars for legal fees, and up to two years of anxiety, and what do I drive in the meantime -- I don't have 25k to replace the engine, I don't have 25k for a new car, and can't afford to take on monthly car payments.
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Posted by yoke on 2010-05-28:
$25,000 to replace the engine???? You could buy a new car cheaper.
Posted by MRM on 2010-05-28:
If you are an abled-body person, I would like for you go to Youtube.com and watch an instructional video in how to change oil. You too can change your own oil without relying on strangers in screwing up your vehicle.
Posted by Anonymous on 2010-05-28:
What's really needed is a youtube video on how to get rid of the old oil after you do your own oil change. That's the hardest part of the do-it-yourself oil change.
Posted by old fart on 2010-05-28:
$25,000...? you could buy 2 (two) brand news KIA's with a 10 year warrantee for that price!
Posted by Anonymous on 2010-05-28:
Why would you have Walmart do the work if the car was still under warranty anyway? You voided the warranty now didn't you?
Posted by Anonymous on 2010-05-28:
I agree I would never let Wal-mart work on my vehicle.
Posted by Anonymous on 2010-05-28:
I take my car to a local place to get the oil changed. They throw in a free car wash too. Stay away from Walmart and other 'chain' locations to get your oil changed. Find a good local mechanic
Posted by saj80 on 2010-05-28:
All good advice, but it doesn't help this person with the problem that Walmart caused. Depending on what state you are in, file a small claims action against Walmart, naming the store and department managers as defendants. You need to make sure your state's limit will cover the cost of a new engine, and get at least 3 bids for the cost of the replacement/rebuild, including the Kia dealership doing the work, as you should have a factory warranty for the repair.
Posted by Anonymous on 2010-05-28:
Posted by Nohandle on 2010-05-28:
The mileage on your vehicle doesn't surprise me one bit. I, too, put low mileage on a car. Go to a junk yard to replace your engine? Excuse me. I doubt yours was of junk yard quality at the time of the fiasco with Walmart's.
You've offered yet another reason NOT to go to Walmart's for an oil change. What are you expected to drive in the meantime while a lawsuit is going on? And are KIA and Toyota now one and the same SAJ since you suggested the work being done there. If so, I'm behind the times.
Posted by Anonymous on 2010-05-28:
I saw that too Nohandle. Kias are made in South Korea and partially owned by Hyundai.
Makes sense to me. not
Posted by Starlord on 2010-05-29:
Small Claims court does not have a lot of legal costs. you pay a certain amount to file, but the loser in the case has to pay the others side's fee. Lawyers are not allowed in Small Claims, unless they are either the plaintiff or defendant (respondent). The main problem is what constitutes a small claim. Watching the various court shows on television, I love seeing people get $5,000, as both Arizona and Washington have much lower limits. Above the ,imits, you must go to Superior Court, and there you do end up with high legal costs, and are usually just not worth the time and expense.
Posted by michaelknives on 2010-09-12:
I got news for you this doesn't surprise me. I had a chat with the manager in TLE. Some of the managers there are incompetant. And they instruct uncertified employees to perform certain tasks because they were short handed for the day against the TLE managers wishes. They screwed up one of my co-workers cars too and now he is going through a similar problem. They knew they screwed up. I would ask your attorney to investigate whether the employee that did your oil change was certified to do so...
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Rude and Bad Service
Posted by LAGMAN on 04/04/2013
BURLESON, TEXAS -- Per service order 485700-44690 on 04-04-2013 at 2:43 pm I had my oil changed in my truck. I was the only one there. The only one! It took them till 3:54 pm to do this simple task. Their excuse was a man went to lunch. The store manager had a " firewall" in place and all I got was a run around and 10 more wasted minutes.
Again, no customers were there and a truck came in way after me and he almost got 4 new tires installed before my 10 minute oil change.
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Posted by trmn8r on 2013-04-05:
I just expect poor service at WalMart, because that is what they are known for and I've always found it that way. Low prices and no service.
I personally wouldn't trust WM with my vehicle - their "technicians" don't have the best rep.
If you want a fast oil change, maybe one of those places that advertises a certain turnaround is in order. An hour and ten minutes isn't that bad.
Posted by ok4now on 2013-04-05:
Not that I recommend them but Jiffy Lube would probably do a better job and be faster. Why would you ever trust your car to an $8.00 dollar an hour Walmart employee?
Posted by onlooker on 2013-04-05:
Does the shop have appointment system? If so the other customer might have had a scheduled work order.
I'm not sure that walmart owns the shop, so not sure if complaint to the mgt would help - perhaps that was why the firewall.
After that experience, I would be going somewhere else for work.
Posted by JAKFK on 2013-04-05:
ok4now> The average Jiffy Lube technician is paid minimum wage as well, so that line of reasoning won't get you any better service. Same pay and experience working at Jiffy Lube as Walmart.
Posted by biomajor on 2013-04-05:
I will never take another vehicle to Walmart. In late 2002, we took our 2000 Kia in and they forgot to put the oil back in it. It needed a new engine in early 2003 and I think it was due to this,
Posted by Obsfucation on 2013-04-05:
When I purchased my car, it came with two free oil changes from the dealer. I had always used Jiffy Lube in the past, but JL was getting expensive and these were free. I was blown away by how fast and easy it was to get the oil change at the dealer, so when I needed the third one, I decided to go to the dealer again, simply because it was so easy. Guess what? The cost from the deal was close to half of what I was paying Jiffy Lube. I never looked back. It's my dealer every time now.
Posted by ok4now on 2013-04-07:
JAKFK: You are correct. Jiffy Lube also pays minimum wage which is why I didn't recommend them. My comment was from personal experience they do a better job faster.
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Bad Oil Change!
Posted by Rainman1999 on 02/06/2013
POCOMOKE CITY, MARYLAND -- About 2 months ago, I took my 2010 HHR to Walmart in pocomoke city Maryland for a oil change and tire rotation. I have used Walmart for oil changes for years and never had a problem. I noticed that my front wheels were vibrating more so than normal, so I was in process of taking to local mechanic to get it squared away, looked under my hood and discovered that apparently their mechanics didn't put the o-ring back on the oil filter causing a large oil leak. Luckily, I caught it in time and I will never ever take my car to Walmart for anything again! Don't trust your car to Walmart, they don't know what they are doing.
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Posted by JAKFK on 2013-02-06:
Rainman1999> If you've taken your car there for years without any problem, why would you let one bad incident ruin all the other times you've left a happy customer? Give em' a shot at rectifying the situation. Nobody is perfect. If they don't remedy the problem, then I'd give them the old heave-ho! Best of luck!
Posted by clutzycook on 2013-02-06:
If you've taken your car there for years without any problem...you got lucky.
Posted by trmn8r on 2013-02-06:
Though I underdatnd the spirit of the first reply, I beg to differ. You've been lucky that your car wasn't messed up a lot sooner. WalMart does not employ mechanics I would ever work on my car. It isn't worth going cut rate on "routine" work like this, especially since these days cars can go a lot farther between oil changes. Put in synthetic and you can go even longer.
Posted by Bill on 2013-02-06:
I wouldn't trust Walmart to oil the door hinges let alone change the oil.
Posted by JAKFK on 2013-02-11:
trmn8r> The issue isn't whether or not you trust Walmart to work on your vehicle, or the overall disdain you carry for the company. The OP has trusted them in the past, and that is all that matters. The fact is that the OP has only had a single bad experience over the span of several years. I think they should be given another chance. Not for your sake, or mine (I don't care for Walmart either), but for the sake of the OP who has otherwise had exemplary service there.
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Oil Change
Posted by Mattwwhitaker on 08/03/2012
CONWAY, ARKANSAS -- I brought my car to Walmart in Conway, Arkansas on Dave Ward Drive for an oil change. I dropped off the car and fifteen minutes later they called me back and said my oil pan plug was stripped. They told me they didn't do it, but I am 100% certain they did because I was the last person to change my oil.
I then took it to OReily's Auto Parts to get a new drain plug. When I told the manager what I needed and what had happened he said that WalMart always bought a large quantity of drain plugs from them because this happened so frequently. I went back to Walmart to discuss what I had found out at OReily's and they had me file a claim, and I was told by store supervisor DeCarlos that unless there were evidence to prove they didn't do it that the insurance would pay for it. NOT TRUE!!!
The insurance adjuster from CMI, called me today and said he needs proof that they actually stripped the plug before they would pay. I plan on taking them to small claims court as soon as possible.
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Posted by trmn8r on 2012-08-03:
If I had a dime for every complaint that WallsMart, PeepShowBoys or GypeeLube stripped their oil plug, I'd have.. well I'd have enough to buy a #7 at BK.
Posted by MRM on 2012-08-04:
Use the bolt extrsctor. It works wonders.
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Oil Change and Tires Rotated and Balanced!!!!!!!!
Posted by Sasebug on 07/17/2012
GARDENDALE, ALABAMA -- I got to Walmart on July 16th at 10:00 AM to get my tires balanced and rotated which I get free for life and a Oil Change for my VW bug which I use Synthetic Oil... There were not but 2 cars ahead of me... When I was going to check out they were charging me for tires rotated/balanced, 2 oil changes, and a LABOR Charge which I did not pay... My bill was only for the Oil change but the biggest problem I felt was that I walked out of Wal-mart at 2:30PM in the afternoon!!!! I sit there for FOUR AND ONE HALF HOURS FOR SOMETHING THAT SHOULD HAVE TAKEN IN THE LEAST MAYBE AN HOUR OR SO...... I was not a very happy customer and I have used them every time for my service on my car and bought my tires at Wal-mart about a year ago... The service should be better and if you don't have enough employees you need to hire more......
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Posted by trmn8r on 2012-07-17:
I've come to expect lousy service at WallsMart, and they rarely fail to meet my expectations.
I've seen what goes on in the "auto service" area, and it strikes me more like "The Three Stooges" than a speedy oil change outfit.
I'm imagining that someone walked off for lunch while in the middle, and nobody else worked on it in the meantime. That could sop up an hour. It could take another hour to balance and rotate the tires. Oil change at WallsMart? Hour, including cross-threading the plug and figuring out how to make it look undamaged. That's 3 hours. Tack on 1-1/2 hours to wait for 2 cars in front of you.
Posted by onlooker on 2012-07-18:
Please do not impugn the Stooges.
Your timeline seems very wallmart
Posted by ok4now on 2012-07-18:
Why would you even allow a minimum wage (probably disgruntled) Walmart employee to even touch your car? You are just asking for trouble. Don't walk....RUN!!!
Posted by clutzycook on 2012-07-18:
The problem with getting your oil changes/tire rotations at places like Walmart and Costco is that they purposely take longer so that you will (hopefully) shop in the store and spend more money. I bought my tires at Costco a couple of years ago and I have taken advantage of the free rotations exactly twice. Any other time I attempted it, I was looking at 2+ hours for ONLY the tire rotation. Now I go to CarX, get both done for about $40 and it usually doesn't take more than an hour ( I go early in the mornings).
Posted by KevinTX on 2012-07-18:
You use synthetic oil, so obviously you care about your car. Take the time, do it yourself. What if one of their flunkies leaves the oil drain nut loose.. goodbye V-DUBBUG. Also, did you witness them putting in synthetic? I bet you got el cheapo oil instead.
Posted by biomajor on 2012-07-18:
When I was looking at where to get the oil changed in my husband's new car, I discovered something very surprising. It was cheaper to get the oil changed at the dealer than anywhere else. It is only $22.99 . I get my car's oil changed at Jiffy Lube. My time is worth more than the added $10.00
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Oil Change and Fuel Injector Clean Suppose Too Make Your Car Idle Smoother and Run Smoother
Posted by Tosaka on 06/04/2012
MICHIGAN -- I took my 2001 Tahoe for a Oil change on the 6/2/2012, I noticed a billboard with a offer of OIl change and Fuel Injecter clean SPECIAL for only 40.00 ....the sign said that the fuel injector cleaning would make your vehicle idle smoothly and ride smooother....after the procedure my vehicle idled loudly and sounded like it was hesitating...which it did NOT do before procedure. The Very next day I returned to Walmart the staff did not know what was wrong. They called manager {Johnny) the manager was RUDE, told me to drive it fast too clean out the injector's, that this has happened too him before. I asked for that in writing in case my vehicle does not get better and I need too sue Walmart at this point he said He was no longer obligated too talk too me and didn't.
The staff Barb the cashier and Dave the technician both were friendly and tried too help me. Dave the technician had too take his lunch break so he could come out and scan my vehicle and told me it was not firing on all cylinder's I am going too a Mechanic today. WALMART MANAGEMENT DOES NOT CARE ABOUT THE CUSTOMER'S....MY ONLY MEAN'S OF TRANSPORTATION IS DAMAGED AND NO ONE CARE'S.....AND THEY MADE SURE I KNEW THEY DID NOT CARE!!!!!If you want too avoid my stess DO NOT GO TO WALMART FOR EVEN A OIL CHANGE....MY VEHICLE SOUND'S LIKE IT IS ABOUT TOO DIE ANY MINUTE...AND IT RAN FINE BEFORE.
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Posted by Alain on 2012-06-05:
I prefer to use my local independent car repair shop instead of a large store with a car service center attached as an afterthought. He doesn't charge me any more than a franchised auto repair facility and he uses mechanics, not technicians.
Posted by trmn8r on 2012-06-05:
Once you threaten to sue, my understanding is an employee can stop interacting with you. You shouldn't do that without considering the consequences. That's when the technicians go away and the lawyers come out.
The sign may have advertised that they could make you vehicle run better, but you have to consider the source - WallsMart. I wouldn't trust a WallsMart service center to properly inflate tires. This is why they couldn't tell you what was wrong and made the suggestion to "clean out" the injectors - they don't know what they are doing. The process they DID was supposed to clean them out!
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Shoddy Service
Posted by Les254 on 05/24/2012
ENID, OKLAHOMA -- Took my fairly new pickup in to get an oil and filter change and the character changing the oil spilled oil all over the engine. I had to take it to the car wash and clean the entire engine compartment. Didn't complain although I should have. Took my almost new Mercury Mariner in to get an oil and filter change and guess what, they did it right...... except for one thing. The mechanic had greasy feet and got it all over my carpet. A half day cleaning the carpet. They also advertise 49.99 for a fully synthetic oil change and it was $67.00. My opinion is they hire idiots in the automotive dept and I will never return.
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Posted by trmn8r on 2012-05-24:
I wouldn't take any car to WallsMart for servicing. I'd take my neighbor's there though - that guy irritates me.
Posted by clutzycook on 2012-05-24:
Lesson learned. If you were to read some of the horror stories about their TLE on this site, you'd realize you got off pretty easy in both cases.
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Oil Change
Posted by Lmoore51 on 05/14/2012
TOMBALL, TEXAS -- Went to this Wal-Mart on Friday 5-11-2012, just wanted a simple oil change. They gave me more than that, spent 2 hours walking around the store, checking in 2 times with the automotive to see if my car was ready. I could see my car in the garage with the hood up. WAIT WAIT WAIT WAIT and kept waiting, a total of 3 hours. When I finally asked got tired of waiting I asked about my car again. All I got was a blank stair and they did not know were my car was. Seems the bone head that was working on my car stripped my drain plug. Not only that they just rolled it into the parking lot and refused to fix it. NEVER NEVER AGAIN. TOMBALL, Texas WAl-Mart.
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Posted by jktshff1 on 2012-05-14:
Walmut sells stuff, not service. NEVER get your car serviced at a walmut. Even the "quick change" oil places are better than walmut.
Good review
Posted by trmn8r on 2012-05-14:
Sadly, this is exactly what I would expect if were ever to take my car to WallsMart for service. Nothing more, nothing less.
Posted by BigAl on 2012-05-14:
Many a do-it-yourselfer- strips his oil plug then takes it to an oil change facility to get his oil changed so he can conveniently blame the business for doing the damage. This of course was not this OPs reason for taking it there. However, many do and just MAYBE this Walmart suspected this is what happened.
Posted by Annie on 2012-05-14:
If the oil plug was stripped before Wal-Mart did the oil change that might be their reason for refusing to fix, but if it wasn't then it would be pretty clear to them whose fault it was and they were just trying to get out of the blame and the repair cost. Typical.
Posted by heather on 2013-06-28:
went walmart and they stripped my oil drain plug also. They said it was the guy that did it who did the change before. I think the walmart tech stripped it. naples florida juliet blvd store
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My Adobe Content Viewer has been giving me an error "Cannot connect to server at this time" for days. I'm trying to download a folio update and it appears to download about .5MB of 2MB and fails. I've tryed signing out and signing back and and checked to see if there was an update available for the viewer. Has anyone else experienced this or have a resolution for it?
Thanks, Lisa
Is your iPad connected to the internet? Are you connecting behind a company firewall? Can you use the Content Viewer using a different WiFi connection?
I am connected to WiFi and I'm not behind a firewall. It was working initially, but now it's not. It updates the library and alerts me of the update. It just fails when I try to download it. I just tryed it again tho and now it says Cannot install Item Please restart the app and download your purchase again. hmmmmm
I also tried removing and reinstalling the viewer and rebooting the iPad. Still can't complete the download. Works fine on Macbook viewer from InDesign Folio Builder preview.
Having similar issues here. Takes several tries. Removing and reinstalling viewer is no help. I can browse using Mobile Safari with no problem. My co-worker in our NYC office (I'm in CT) is experiencing the same problems.
Seems that re-uploading the last article the download/update got hung up on helps. Why, I don't know.
I'm experiencing similar behaviour/errors and solutions. just: it gets very ugly to find the articles, causing the error, when you have more than 100 Stacks :/
I usually Link every article again to it's original file and that helps.
Thanks for the reply. I've tried reuploading the whole folio. Now the error says "Error During Download" Please resume your download later. grrrrrrrrr! That's 3 different error messages and I still can't view my folio. : (
Actually just right now, I also have probems to identify where the errors comes from. I began deleting stacks one by one, to find the one. with the slow server and a folio-size of more than 500MB that procedure also is ugly... keep trying!
Edit: Also please don't forget to "kill" the Content-Viewer-App via the task switcher after changing/uploading the contaminated Stack.
So this is getting really embarassing.
We still have the error "element cannot be installed" (Element kann nicht installiert werden), after uploading/updating some stacks. As we knew, that this could happen, when we have changes, we were just upating each 10 stacks, so we would know, which one contaminated the folio.
The last three nights in the row, we worked until 3 a.m. just to update and wait for the complete download of more than 100 stacks, because we need to show the results to our customer. Yesterday we started the process all over and changed about 20 stacks. We double checked if the download went through on 2 different iPads. Then we informed our customer, that it was safe to download the folio.
Today in the morning he informed us, that "element cannot be installed". As we try to download and install the folio again on our iPads, we get the same error.
So what is going on here?!
Our customer wants to change to Adobe DPS with his periodic publication. This is why we have this project, to show that work with Adobe is possible right now.. But... it isn't! We need to do double check every change two times (= 4x), servers are awfully slow (sometimes we need more than 2 hours to download 600 MB) and even if we were sure, after nightshifts, that everything was working, we can't present it to customers. It's hard to believe that publishing a periodic issue is possible in time.
So when can we expect to have a working, performing DPS again? Because in this state -- I'm sorry to say that -- I'm not sure, if we can stay with you guys
- Richard
PS: Maybe an improvement could be, that paying customers get faster servers, than the ones on acrobat.com.
sometimes i have to rename everything (articles, folios) in INDD and on the producer page, then gottal ogout from the iPad viewer, log in again .. and it works ... but erm ....
When you're doing a presentation of this sort, it's usually best to publish the folio as private using the Folio Producer web client. You'll get much better download performance.
I'm not sure what's causing the download problem, but a few other people have reported similar problems.
I'm having very similar troubles on iPad: some Adobe accounts can't authenticate on Adobe Content Viewer even if normally authenticate in the website. Other accounts authenticate without problems.
The current situation is: 6 accounts can't authenticate, 4 of theese are newly created, others were created months ago... 3 accounts authenticate and were created months ago.
All the accounts are accredited with Indesign specific tool of the Digital Publishing Suite.
I tried to reinstall the app and I had the error "element cannot be installed" for 3 tries but the error doesn't resolve.
Please Adobe rapidly fix the problem beacuse we have client waiting for our demos.
Thank you.
"When you're doing a presentation of this sort, it's usually best to publish the folio as private using the Folio Producer web client. You'll get much better download performance. I'm not sure what's causing the download problem, but a few other people have reported similar problems."
I can't figure out what is this solution "using the Folio Producer web client", maybe due to my english, can you tell us more about this
I think (THINK) this is what i do, the uploads i talk about are just to be seen when i log in my iPad and my ADobe COntent viwer account, it's not "pushed" public
Dear PaoloTonon,
Did you try and login with the accounts not working on http://digitalpublishing.acrobat.com to accept the terms of use?
Also you should try and find your Master account, which should be able to activate, deactive and give different rights to your other accounts. Look, if your affected accounts have the proper rights there.
Dear jbalmain,
Bob is reffering to the possibility to publish folios to the distribution servers, if you are a paying customer.
You can do this in the Folio Producer on http://digitalpublishing.acrobat.com.
Just click Publish, give a unique product id (e.g. yourcompany.yourpublication.yourissue) and wait until the files are uploaded.
Then you'll find another copy of your folio in the content viewer (iPad) without a blue lightning on it. These servers are more stable. Though, I'm not sure, if they "repair contaminated" folios.
Dear Bob,
am I right, that every download then charges with 0,22 € ?
Thanks a lot
- Richard
You don't need a Pro subscription to publish a folio as private. Anyone can do it.
THANK you! THANK you!. This:
Did you try and login with the accounts not working on http://digitalpublishing.acrobat.com to accept the terms of use?
Also you should try and find your Master account, which should be able to activate, deactive and give different rights to your other accounts. Look, if your affected accounts have the proper rights there.)
....fixed the problem I was having for days!! (Although the Adobe ID I was using is several years old, and I'm sure I accepted the terms and verified it the first time...I guess it lost that on the upgrade?) Who knows, but this fixed my login problem.
Anyone else who can't login — i also tried creating a new user ID - which of course took me through the same "authenticate and accept terms" process...and the new login worked on the ipad. The problem with that solution is that you have to email the folios to your new account becasue I had created them while signed into the old account (which was working fine on the computer)
Hope that makes sense.
Richard, as vick on a mac said, this exactly fix my problem, thank you very much!
Usability observation for Adobe: if the passage throuh http://digitalpublishing.acrobat.com with acceptation of terms of use is compulsory in order to activate Content Viever why not link this page https://digitalpublishing.acrobat.com/SignIn.html inside the app instead of the standard webiste login?
Think about it.
Are you saying you signed in to http://digitalpublishing.acrobat.com and weren't prompted to sign the terms of use, but signing in to https://digitalpublishing.acrobat.com/SignIn.html worked properly?
My understanding and experience is that if you haven't signed in or accepted the terms of use, signing in to https://digitalpublishing.acrobat.com prompts the sign in and terms of use page.
Hi Bob-
I think the confusion (for me anyway) is that I'm using an "Adobe ID" that I thought was universal, so I could use it to login online to this site to post Qs here, login to adobe.com, to login within InDesign to create folios, and I previously was able to use it to login to the content Viewer on the ipad (untll recently) and update my folios.
I tried Richard's suggestion to login to: http://digitalpublishing.acrobat.com
and accepted the terms (the ipad never asked me to accept, and neither did adobe.com recently, however, I assume that I accepted them the first time when creating the account years ago.) And now I'm back in business with the old account. Something must have changed, where the DPS now requires this authentication, but didn't before. When I made a new account yesterday on the web, it went through these authentications automatically, and I could use it on the ipad.
Hope that helps.
Your Adobe ID remains the same, and is -almost- sitewide applicable. However, many parts (like this Forum, Dashboard, Pre-release, etc.) need their separate verification and/or log-in (with that ID) for legal reasons. ADPS needs to know that you have agreed to their "Don't Cry, No Warranties, Still Out On A Limb" terms and conditions, before they hand you the keys to your (free) parking space at the Adobe Folio servers. While logging into a paid service like Photoshop Revel is bound to a totally different agreement. Same ID, different service. So it's not just authentication, it's also a matter of a divers range of services, that each have their own (legal) state of maturity and accountability.
Ok... I have been trying to download a presentation it's been 4 days. I have read the whole thread, and many others, have changed accounts, shared the folio, tried to download the folio to the pc, tried to connect sync the ipad, side load the file and many other things... all I get is cannot connect to server at this time. I tried 3 different connection and even paid for a T1 at the hotel and nothing worked. The adobe health status says: no problems reported...
I used the CS5.5 trial weeks ago, created a presentation for me and my boss to use in our ipads, we like the tools and then I convinced him to upgrade our CS5 to CS 5.5 now instead of waiting for CS6. Now we are at a trade show in Europe, we have a couple of Ipads we want to load and updated version of the presentation and we cant.... everything works until you ger to the download part.... seriously adobe? the download part?
We are not spending money to publish anything, is just for our own use, but the thing is, we purchased the upgrade and the new tools to create a presentation format for a tablet, now I can't copy it to the tablet....
Sorry for the complaint but now I look bad, we don't have our presentations in our Ipads, the show starts tomorrow, my boss want to kill me and I can't find help in any of the posts.
Help, please!
Hi ig2012,
did you try to delete the folio on the servers and create it again with InDesign and the updated Folio Builder?
When I had a "cannot connect to server" problem, the reason was always a cancelled upload from within InDesign. Creating this contaminated stack again helped.
If you don't have to many stacks (less than 50 or so), it might be worth a try to reproduce the folio.
Also, didn't it work to upload the folio to the distribution server? like suggested in my post above (this does work for non-paying customers, too, as Bob clarified).
Good luck!
Are you able to download a simple folio? How large are the folios you're trying to download? Have you tried publishing the folios as private? That could resolve the download issues.
By the way, there was no reason to upgrade from CS5 to CS5.5, at least not in terms of using DPS. DPS offers the exact same features in both version with one minor exception.
Having the same issue...
I have tried downloading a simple folio but I am currently attempting to download a 241MB folio to my iPad and it continues to come to a halt around 9MB and I get the "Cannot connect to server at this time" error shortly after.
It is a private folio and I logged onto http://digitalpublishing.acrobat.com but it never asked me to agree to any terms or anything like that.
I still have not solved this problem.


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Mayor Michael R. Bloomberg, Fire Commissioner Nicholas Scoppetta and thousands of firefighters joined family members and friends of Firefighter John G. Bellew at his funeral today. Firefighter Bellew was fatally injured battling a three-alarm fire in a four-story apartment building at 236 East 178th Street in the Bronx last Sunday.
Thousands of Firefighters, Fire Officers and community members lined the streets outside St. Margaret's of Antioch Roman Catholic Church in Pearl River, New York, to pay a final tribute to their fallen brother.
Bellew, 37, a 10-year veteran of FDNY, and five other firefighters from Ladder 27 and Rescue 3, were searching the fourth floor of the fire building for occupants who where believed to be trapped above the fire. The fire and extreme heat rapidly intensified trapping the firefighters and subsequently forcing them to jump from the fourth floor window to the ground below. As a result, they all suffered critical, life-threatening injuries. Firefighter Bellew was transported to St. Barnabas Hospital where, a short time later, he succumbed to his injuries.
John G. Bellew attended Marist College and Manhattan College. He was appointed to the Fire Department on July 17, 1994 and was currently assigned to Ladder Company 27 in the Bronx. During his career he was also assigned to Ladder 10 and Engine 23 in Manhattan.
A resident of Pearl River, Firefighter Bellew is survived by his wife, Eileen, and their four children; Brielle, 6, Jack, 3, Katreana, 2, and Kieran, 5 months. He is the 1,130 th member of the New York City Fire Department to die in the line of duty in the Department's 140-year history.
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The General Surgery residency at SSOM trains general surgeons to be outstanding clinicians able to provide excellent surgical care and embark on independent practice in rural settings. Though our primary focus is training surgeons for practice in rural communities, our graduates will be well prepared to provide high quality care to patients anywhere. We provide our trainees with a strong foundation of academic excellence, sound technical skills, research, and an understanding of contemporary issues in surgical practice.
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Graduate School
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Guggenheim Hall, Room 125
contact us
Office Hours
The Office of Graduate Studies is open for walk-in consultations during the following hours;
- During the first week of classes
- Monday through Friday: 8 am to 5 pm
- All other times
- Monday: 9 am to 5 pm
- Tuesday: 8 am to 5 pm
- Wednesday: 10 am to 4 pm
- Thursday: 8 am to 5 pm
- Friday: 9 am to 5 pm
Letter from the Dean
Dear Students,
We in the Office of Graduate Studies hope that you are having a great summer and that you will find the upcoming school year rewarding and productive. Whether you will be returning to campus in the Fall, or have been working on campus during the Summer, let us know if you have questions about the upcoming year.
Over the course of the past year a number of policies and procedures have changed. Below is a brief summary of items of interest of which you should be aware. If you have questions, please do not hesitate contacting the Graduate Office for clarification.
Graduation Deadlines - There have been a number of changes to graduate school deadlines. Please review the Graduation Information and Deadlines website for the most accurate deadline information (http://gradschool.mines.edu/GS-Graduation-Information-and-Deadlines).
Diplomas - As we have previously announced, starting Fall, 2013 the institution will be providing all graduates nickel-plate diplomas. Production and distribution of our nickel-plate diplomas for graduate students will be handled by the Office of the Registrar. Graduates who would like to separately purchase an additional sterling sliver diploma may do so. Information on ordering a separate silver diploma directly from our diploma vendor will be available on the graduate school website in November. The cost of this additional diploma will depend on the market price of sterling silver at the time orders are placed. If you are thinking about pursuing this option, you should expect the price to be somewhere between $500 and $1,000.
Research Data Management - Due to funding requirements on many grants, Mines needs to take a more active role in making the data produced as part of your research publicly accessible. This means depositing your data along with your theses/dissertation. For more information, please contact Katy Ginger in Research Data Services at email@example.com or http://inside.mines.edu/RDS-home The Fall semester theses writing workshop will have more information. And a seminar is being planned.
Research Ethics Requirement - All students supported at any time in their graduate career through the National Science Foundation (NSF), as research assistants, hourly employees or fellowship awardees, must complete training in the responsible conduct of research (RCR). This requirement is in addition to all other institutional and program requirements described below and in the appropriate program sections of this Bulletin.
To satisfy the RCR requirement students must complete one of the following options:
• LAIS565 - Option available to all students
• SYGN502 - Option available to all students
• Chemistry Program Option - Option available only to students in the Chemistry program
• Physics Program Option - Option available only to students in the Physics program
For additional information on program-specific options, contact the program.
By whatever means chosen, the NSF-RCR requirement must be completed prior to a candidate being admitted to candidacy. Students and advisors certify successful completion of the RCR requirement as part of the Admission to Candidacy process described in the sections below.
Official Credentials - For new students, the Office of Graduate Studies requires it have on record official copies of your transcripts from other institutions that include: 1) all final course grades and 2) indicate the degrees you have claimed awarded on your admissions package actually been awarded. If you have not provided these already to the Office, please arrange to do so as soon as possible. You will not be able to register for the Spring, 2014 semester until the Office has received your official credentials.
Sexual Harassment Prevention Training - All students on RA/TA contracts must complete Sexual Harassment Prevention Training. If you have not done this in the past at Mines, Human Resources will be offering two training sessions: Monday, August 19 at 8:30 am in Bunker Auditorium, Green Center and Tuesday, August 27 at 1:30 pm in Petroleum Hall, Green Center. Please register for the training on the Human Sources Training on Blackboard Web site (http://inside.mines.edu/HR-training-bb). If you have difficulty registering, please contact Nancy Cummings (email@example.com).
Laboratory Safety Training - All new graduate students, other than those who will study economics, math or computer science must attend an introductory environmental health and safety seminar. Fall, 2013 sessions are scheduled for Friday, August 16 at 9:00 am in Brown Building, W280; Monday August 19 at 3 pm in Brown Building, W280; Thursday August 22 at 12 noon in Student Center Ballrooms B and C; and Tuesday September 3 at 3 pm in Student Center Ballrooms B and C. If you have questions, please contact Time Sweitzer (firstname.lastname@example.com). Please register for one of these sessions by Thursday, August 15 at http://www.is.mines.edu/EHS/gsss/default.aspx.
Faculty Oath Requirement - Colorado Revised Statute 22-61-104 requires all US residents and US naturalized citizens employed by the School who have teaching responsibilities to sign, and have notarized a Faculty Oath. This requirement extends to all US resident and US naturalized graduate students who are employed by the School as Research and Teaching assistants. A copy of the required Oath may be found at
This requirement, and the exact wording of the Oath are part of Colorado State law - Mines has no flexibility over the enforcement of this requirement or the wording of the Oath.
All students on RA/TA contracts must sign the Oath before starting their contracts. At the end of the student orientation session on August 19, you will have the opportunity to sign a copy of the Oath and have it notarized by Mines staff.
Graduate Student Government - Lastly, I want to encourage all of you to become involved in the Graduate Student Government (GSG). Founded in 1991, the GSG exists to serve the interests of Mines graduate students. The GSG addresses issues of concern to graduate students at Mines, and organizes various social and academic functions. All registered graduate students are automatically members of the GSG and are welcome to attend all events and meetings. The Association meets every other Monday afternoon in the Hill Hall. The current president of the GSG is,
Mark Taylor (email@example.com)
The Graduate Student Government administers a variety of grant programs for graduate students. Please refer to the GSG website (http://gradschool.mines.edu/GSA-Grants) for details of each program.
Good luck…
Important Events and Deadlines
Spring 2014 Semester
January 7
Graduate School Orientation
January 8
Classes Begin
January 10
Graduate Student Registration Deadline
(Late Fee will be assessed)
January 16
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(to avoid spring registration)
January 23 (Census-Add/Drop Day)
Graduation Application due
Checkout card due
(to avoid spring registration)
Work Completion Form due
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March 20, 21
Graduation Salute
April 7
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April 11
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April 30
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May 1
Admission to Candidacy due
for Reduced Registration effective Fall 2014, and
for Graduation Fall 2014
May 9
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for Fall 2014 Graduation
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May 16
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(to avoid summer registration)
Fall 2014 Semester
August 18
Graduate School Orientation
August 19
Classes Begin
August 22
Graduate Student Registration Deadline
(Late Fee will be assessed)
August 27
Thesis Upload Deadline
(to avoid fall registration)
September 3 (Census-Add/Drop Day)
Graduation Application due via Trailhead
Checkout card due
(to avoid fall registration)
Work Completion Form due
(to avoid fall registration)
October 23 (tentative)
Graduation Salute
November 1
Admission to Candidacy due
for Reduced Registration effective Spring 2015, and
for Graduation Spring 2015
November 10
Thesis Upload Deadline
November 14
Checkout card due
Work Completion Form due
December 3
Graduation Practice
December 12


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