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With the draft coming up, most people tend to focus on who is being drafted and have considerably less knowledge about who is doing the drafting. I plan to single out the decision makers on each team and see how they've done recently. We'll focus on the most recent drafts (2005-2008) only. The teams are presented in alphabetical order with four articles each to be published prior to the draft. Please note: This is not an assessment of each team's current prospects but an examination of the people currently doing the drafting and how well each of those people have done in recent drafts.
Calgary Flames (C)
Draft day decision makers: The Flames have three draft-day decision makers, including GM Darryl Sutter, Director of Amateur Scouting Tod Button and Director of Amateur Scouting Mike Sands. All three were with the Flames for the last four drafts. There has been some turnover among the amateur scouts, but that's probably a good thing given that Calgary's last two drafts were much better than the two prior.
2005 - Calgary took big defensive defenseman Matt Pelech with the 26th pick overall. It wasn't a great pick but not a bust either. Pelech should be a solid if unspectacular top-six defenseman for the Flames. Calgary had no second round pick in the draft, which was a mistake because this draft had two good rounds. Calgary's two early third round picks were busts, but their fifth rounder saved their bacon. Goalie Kevin Lalande, since traded to Columbus, has excellent upside as a No. 1 NHL goalie. Brett Sutter is another late rounder who has some potential as an energy player.
2006 - The Flames took Leland Irving with the 26th pick. Irving has upside as a No. 1 NHL goalie so give the Flames some credit here. Again they had no second round pick and two third rounders. Calgary missed again with their third rounders and there was no late round steal to salvage this draft.
2007 - This was a weak draft, but don't tell that to the Flames. In a terrible first round for most teams, Calgary grabbed Mikael Backlund with the 24th pick. Yet again, there was no second round pick, however, John Negrin a good offensive defenseman was taken early in the third. Negrin shapes up as a puck moving blue liner. Calgary hit in the fourth, grabbing 6'6 Keith Aulie with the 116th pick. Aulie is huge and has top-four potential. Calgary grabbed Windsor character forward Mickey Renaud in the fifth round. Renaud had excellent NHL potential before passing away in February 2008.
2008 - The Flames grabbed Windsor's Greg Nemisz with the 25th overall pick. Nemisz should be a top six winger at some point. With their only second rounder since 2004, Calgary drafted Mitch Wahl, a hard working, character player with definite upside as a third line checking center. In the fourth round Calgary drafted T.J. Brodie who emerged this season as a solid offensive blue line prospect. He bumped up his point totals by 20 this season, a huge jump for a defenseman.
Summary: Surprise! Calgary don't have a second rounder in 2009. They don't have a third rounder either. They're a tough team to gauge because they haven't had a first rounder before the 24th pick and have only had one second round pick in the last four seasons. Their first picks have been solid and they have drafted reasonably well in the later rounds, however, you have to question Sutter's willingness to draft only five players in the top 60 and none in the top 20 in the last four drafts. That said, the scouts have done well with what they have. Calgary's drafting has improved considerably in the last two seasons.
Carolina Hurricanes (D+)
Draft day decision makers: Anaheim's Director of Amateur Scouting Martin Madden, formerly a top amateur scout for the Hurricanes, scored a major promotion moving to Anaheim after the 2008 draft. This is a fairly significant change for the organization because they have a very small amateur scouting staff and Madden was a big part of it. Tony MacDonald, Carolina's current Director of Amateur Scouting, only has a year's worth of experience in the position although he has been with the organization for 11 years. GM Jim Rutherford has been with the club since 1994.
2005 - Carolina did not have a good 2005 draft and eventually had to trade Jack Johnson, the third pick overall because of a dispute over where he would play. Consider this year a complete bust.
2006 - Without a first rounder, Carolina stole Jamie McBain, a prodigiously offensive defenseman from Wisconsin (NCAA) with the 63rd pick. There were no late round pick-ups of note.
2007 - In a pretty average first round, Carolina's decision to draft elite checking prospect Brandon Sutter will pay off. If not for a crushing Doug Weight check and subsequent concussion, Sutter would be an NHL regular today. Regardless, Sutter will be a good NHL pro. Third round pick Drayson Bowman was the real steal however, as Carolina fared as well as any team in the top end of the 2007 draft. Chris Terry, taken with the 132nd pick (fifth round) has slowly developed into a blue chip prospect. Terry has excellent top-nine potential.
2008 - Carolina picked up Zach Boychuk with the 14th pick. Boychuk was so good in training camp that he played a couple of games with the Hurricanes. Boychuk has star potential. Second round pick, Zac Dalpe finished second in Ohio State goal scoring as a freshman and appears to have been a steal at 45th overall. Carolina fared well in the later rounds as well, grabbing solid defenseman prospect Michal Jordan and blue chip goalie prospect Mike Murphy with the 105th and 165th picks respectively.
Summary: Like Calgary, Carolina had two weak drafts followed by two good ones. Unlike the Flames, however, Carolina has had considerable turnover among the decision makers. Based on their success in the last two drafts, the Canes deserve a decent grade, but losing Madden to Anaheim makes the current group mediocre until they can prove otherwise.
Chicago Blackhawks (C+)
Draft day decision makers: Chicago has a deep front office and a deep amateur scouting staff. GM Dale Tallon has been with the club since the 2005 draft, Asst. GM Rick Dudley, a former GM with Ottawa, Tampa Bay and Florida, has been with the Hawks since the 2007 draft. Director of Amateur Scouting Mark Kelley, an experienced scout, is in his first year in his current role and Michel Dumas, Chief Amateur Scout, has been a Hawks scout for 32 years (yes, 32) and Chief Scout for 17. The team has seven amateur scouts, three of whom have been with the club since the 2005 draft.
2005 - The Hawks made a mistake drafting Jack Skille with the seventh pick overall. Four out the next five selections were better picks, or would have been if not for the tragic death of Luc Bourdon. Skille isn't a bust, but he's far from the star power forward Chicago expected him to be. It's possible Skille just needs more time, however, he has to show more than he did in the AHL last season. The Hawks drafted blue chip defensive prospect Niklas Hjalmarsson with the 108th pick in the draft. Hjalmarsson could be an elite defensive defenseman one day.
2006 - Chicago grabbed Jonathan Toews with the third pick. The top-five players in the 2006 draft have all proven to be NHL stars, however, Toews' leadership stands out. The Hawks grabbed Igor Makarov early in the second round. Makarov is a blue chip offensive prospect.
2007 - With the first pick, Chicago drafted Patrick Kane, not a slam dunk pick at the time because of his small frame. Given that Kane is already a legitimate star and that the other top picks have yet to establish themselves, it appears that Chicago got it right. With the 38th and 56th pick, the Blackhawks drafted Bill Sweatt and Akim Aliu, two solid, if unspectacular prospects.
2008 - Kyle Beach might be the power forward Chicago was hoping for when they drafted Jack Skille. Power forwards take a long time to develop but Beach had an excellent season and is definitely on track. Defenseman Shawn Lalonde, an offensively gifted defenseman, also had a good season and was a nice pick-up early in the third round.
Summary: There is no question Chicago has built an elite young team around players taken in the last four drafts. But be wary of giving them too much credit, because Kane and Toews aside, they haven't been spectacular. Other than Hjalmarsson, the Hawks haven't drafted anyone of NHL value in the mid to late rounds.
Colorado Avalanche (A-)
Draft day decision makers: For an organization that had Pierre Lacroix as its GM in 2005, Francios Giguere in 2006-2008 and will have a new GM in Greg Sherman, the organization is remarkably stable. Giguere left in April but the Avs just moved everyone up a notch internally. It's a good way to run an organization and Lacroix deserves a tonne of credit. There is more than enough draft day talent in the organization to handle the loss of Giguere.
Craig Billington, the new Vice President of Hockey Operations/Assistant General Manager, has been a part of the Avalanche front office for the past six years. Along with Rick Pracey, Director of Amateur Scouting and Alan Hepple, the Assistant Director of Amateur Scouting the Avs amateur scouting core is as good as anyone's in the NHL.
2005 - Colorado had no picks in the first round, but snagged Ryan Stoa with the 34th pick early in the second. The big center came back from relative obscurity to lead the University of Minnesota in scoring and plus minus last year. Stoa is a good example of how difficult it is to assess recently drafted prospects because he was considered a write-off a year ago. The club drafted a franchise player with their second rounder, grabbing Paul Stastny with the 44th pick. Sure they got a little lucky, but give them credit for drafting him when every other club didn't. Grabbing blue chip prospect T.J. Hensick with the 88th pick puts Colorado near the top of the pack for the 2005 draft. As an added bonus, the Avs picked up small defenseman Kyle Cumiskey with their seventh rounder. Cumiskey has played 53 games in three years with the Avalanche and may someday earn a regular roster spot.
2006 - Chris Stewart was a decent pick at 18th overall. Stewart started out well last season but faded late. Power forwards take time to develop and Stewart won't be any different. Considering his progress he deserves more time, but the pay-off will be worth it because of his rare skill set. The Avs picked Nigel Williams with the 51st pick. Williams, 6'4, 220 pounds, has some upside as a top-four/five defenseman but he's got a few years to go. Mike Carman was a decent third round pickup.
2007 - The Avs hit a triple to right drafting Kevin Shattenkirk 14th overall. Definitely a top-four defenseman, Shattenkirk could become an all-star. Colby Cohen, a dark horse offensive prospect could be a steal if he can learn to get over himself and smarten up. Drafting solid goalie prospect Trevor Cann at 49th overall made this draft a good one for the Avs while picking up T.J. Galiardi at 55th overall made it a great one.
2008 - Blue chip defenseman Cameron Gaunce, the club's first pick at 50th overall, has developed nicely and was an excellent pick. The other 2008 picks haven't fared as well and it appears the lack of first rounder hurt the Avalanche in 2008.
Summary: This was one of the better drafting performances of the last four years. Without first rounders in two of the four drafts, the Avs added a franchise player, a number of solid blue line prospects, a developing power forward, a good goaltending prospect and two sure thing NHL forwards. Except for the GM position, the organization is stable, and as odd as it seems, the Avs draft day group shouldn't be affected much by his loss.
Columbus Blue Jackets (C)
Draft day decision makers: GM Scott Howson who joined the club prior to the 2007 draft was a successful Asst. GM with Edmonton for seven years. Howson promoted Paul Castron to Director of Amateur Scouting when he arrived. Castron, previously the club's director of player personnel, has been with Columbus since 2002. Senior amateur scouts Sam McMaster, Andrew Dickson and John Williams will help Castron on draft day along with Columbus' rather large contingent of eight regional scouts.
2005 - With the sixth pick, Columbus blew a tire, drafting small, aggressive center Gilbert Brule. Small aggressive players are always prone to injury and Brule is the poster boy for what happens when you combine the two. Grabbing Kris Russell in the third and Jared Boll in the fourth were good pick-ups but only Russell appears to be more than a second-tier NHL'er.
2006 - Columbus scored twice in the early rounds grabbing future stars Derick Brassard and Steve Mason with the sixth and 69th picks. Brassard has a small frame and appears to be injury prone although there is no denying his talent. Mason could very likely win the Calder and is Columbus' goalie of the future.
2007 - With the seventh pick the Blue Jackets drafted Jakub Voracek, likely the second best player in this draft. The Jackets scored again in the fourth round grabbing Maxim Mayorov 94th overall. Mayorov appears to be a steal and as long as he doesn't succumb to the Kontinental Hockey League (KHL), could be a good scoring forward one day. Stefan Legein appeared to be an elite checking prospect until he decided he no longer wanted to play hockey. The 37th pick's development was hurt considerably by his decision and his character is now in question.
2008 - Columbus grabbed future star Nikita Filatov with the sixth pick and although Filatov should be a star, this was an extremely deep top-15 and it would have been tough to mess up this pick. Cody Goloubef, taken 37th overall, appears to be a decent if unspectacular second pick while 107th overall defenseman Steven Delisle is a 6'6 defensive project.
Summary: With an enviable group of draft picks in both the first and second rounds, Columbus scouts have had it easy. While Brule was a mistake, Columbus' other three early first round picks were solid. The Jackets haven't done nearly as well in the early second round, but grabbing Mason, Russell and Mayorov with third and fourth round picks certainly proves the amateur scouting department is competent. The lack of any successes in the later rounds prevents Columbus from scoring more than a "C" rating.
Dallas Stars (A-)
Draft day decision makers: Considering the Stars' still have former co-GM's Brett Hull and Les Jackson listed on their web site, it's clear this organization is in transition. To make matters worse, both Hull and Jackson didn't take over until Nov. 2007. Current St. Louis Blues director of player personnel Doug Armstrong, was GM for the 2005-2007 drafts. The Stars current GM Joe Nieuwendyk didn't take over until late May of this year. Nieuwendyk isn't exactly a veteran front office guy either, having been the special assistant to the GM of the Toronto Maple Leafs for only two years. Armstrong is largely responsible for the organization's makeup but thankfully the amateur scouting department hasn't changed much in the last four seasons. Director of Amateur Scouting, Tim Bernhardt will be leaned on heavily as will senior scout Bob Gernander. Eight of the Stars regional scouts have been in place since at least the 2007 draft, so the cast of characters making the decisions have some consistency.
2005 - The Stars picked up Matt Niskanen 28th and James Neal 33rd. Given the relatively slim pickings surrounding these two players, the Stars did an admirable job. They also grabbed forward Tom Wandell, a blue chip Swedish prospect, in the fifth round with the 146th pick.
2006 - Ivan Vishnevsky, the 27th pick overall was a decent but not spectacular pick by the Stars. Vishnevsky should play in the NHL, but hasn't turned into the sure-thing power play quarterback the Stars had in mind when they drafted him. Dallas had no second round pick, however they did unearth decent goaltending prospect Richard Bachman with the 120th pick.
2007 - Dallas had no first rounder in 2007, drafted poorly in the second round, but picked up a decent offensive prospect Sergei Korostin in the third round. Thankfully for the Stars, they hit pay dirt with their fifth rounder Jamie Benn. Probably a year away from NHL duty, Benn, a goal scorer, has upside as a first line winger. Dallas' fourth round pick Colton Sceviour is another potential mid-round gem. Sceviour led the Lethbridge Hurricanes with 80 points and could turn into a valuable top-six playmaker.
2008 - Again Dallas had no first round pick and a very low second round pick. They grabbed Tyler Beskorowany, a hulking 6'5 goalie with the 59th pick. Beskorowany showed modest improvement in 2008-09 but it's still too early to tell what the Stars have. With a very late third round pick, no fourth rounder and a late fifth rounder the Stars didn't have much to work with in 2008. If fifth round, dark horse defenseman Philip Larsen pans out, the Stars will have pulled yet another rabbit out of yet another hat.
Summary: It's been all about 'making do' for the Dallas Stars scouting staff. Despite having only two late first round picks and three second round picks (two of them late), the Stars have managed to keep pace with other organizations. Masters of the mid rounds, the Stars drafted excellent prospects Wandell, Benn, Sceviour and Larsen with the 146th, 129th, 112th and 149th picks respectively.
Detroit Red Wings (A+)
Draft day decision makers: Four of Detroit's six players on the ice in the last minute of the recent game seven final were Swedes. Director of European Scouting, Hakan Andersson and his three other European scouts leave no stone unturned in their quest to find Euro-talent. This organization has consistently found good North American talent as well. GM Ken Holland has taken a lesser role at the draft of late, which gives Asst. GM Jim Nill a bigger role. Nill has been Asst. GM in Detroit for 11 seasons. Since late 2005, Joe McDonnell has been the Wings Director of Amateur Scouting. There are seven amateur scouts in addition to Andersson and McDonnell.
2005 - The Wings drafted skilled defenseman Jakub Kindl with the 19th pick overall. Kindl is stuck behind a deep group of Wings defensemen but should play regularly a year from now. Kindl has upside as a top-pairing offensive defenseman. With the 42nd pick the Wings drafted gritty center Justin Abdelkader. Abdelkader garnered some attention in the 2008-09 Stanley Cup Finals with a couple of big goals. His game is better suited to a third line role, although he does have second line potential. Speedy but slight Darren Helm was stolen with the 132rd pick. Like Adbelkader, Helm broke through somewhat with a stellar performance in this season's playoffs. He has upside as an elite checking center although he has to fill out considerably. Fourth round pick Mattias Ritola put up decent numbers in Grand Rapids this season and is a prospective Detroit winger.
2006 - Detroit didn't have a first round pick in this draft but it didn't matter because they grabbed what should have been a first round player with the 47th pick. Since traded to Florida, power forward Shawn Mattias has star potential. The 6'4, 225-pound Mattias was traded to the Panthers in Feb. 2007. Detroit's earlier second round pick (41st overall) Cory Emmerton, is also a blue chip forward prospect, but he's likely to be brought along slowly. With the 92nd pick Detroit scored again, drafting Swedish goaltender Daniel Larsson. Larsson has some potential as an NHL No. 1 and could see time in Detroit next season.
2007 - With the 27th pick Detroit snapped up speedy defender, Brendan Smith. Smith, who scored almost a point-per-game in the low scoring WCHA, is on track to become a top-four NHL defenseman. With no second round pick the Wings selected two-way center Joakim Andersson with the 88th pick overall. Andersson is another solid third-line prospect for the Wings.
2008 - Despite not listening to super-scout Andersson who suggested the Wings take Jacob Markstrom, the club still managed to pick an excellent goaltending prospect in Thomas McCollum with the 30th pick. Detroit had no second round pick, missed with their third, but struck gold again (surprise, surprise) with the last pick in the fourth round. Taken 121st overall, Gustav Nyquist came to the NCAA from Malmo Jrs. and proceeded to lead the University of Maine in scoring as a freshman.
Summary: Detroit has by far the best amateur scouting in the NHL. Pay close attention to every pick they make in 2009, especially if it's a European. Andersson might be the best scout in the NHL today. Even Detroit's successful North American picks are abundant. The Wings managed to land at least two solid prospects in every draft and it's still early - some more may emerge. If Dallas are masters of the mid rounds, Detroit are masters of every round. Detroit manages to consistently secure top picks from the late first round all the way into the fifth round.
Edmonton Oilers (B)
Draft day decision makers: It's puzzling why the Oilers would be the only NHL team not to list their scouts on their website. They have detailed biographies on everyone from their dressing room attendant to their massage therapist but not a single scout is even mentioned.
New GM Steve Tambellini has lots of experienced help in the Oilers scouting department. Kevin Prendergast Vice President of Hockey Operations was in charge of the scouts up until September 2007 and is still involved in amateur scouting. Stu MacGregor is the Oilers Head Scout. MacGregor, former GM of the Kamloops Blazers, took over Prendergast's role as the leader of the scouting department. He was previously the Oilers western scout up until he assumed his current role in late 2007. The Oilers are an NHL rarity in that all seven of their regional/amateur scouts have been with the club since at least the 2005 draft.
2005 - Andrew Cogliano was a very solid pick at 25th overall. Cogliano has already had two productive seasons for the Oilers and will be a top-six forward for years to come. The Oilers drafted decent defenseman prospect Taylor Chorney early in the second round. Chorney is still a few years away from consistent NHL production, but he has developed steadily so far. The Oilers scored again in the third round taking Danny Syvret 81st overall. Syvret, traded in June 2008, is coming off a monster year with the AHL Phantoms and will likely be in a Flyer uniform next season.
2006 - The Oilers had no first rounder but drafted solid defenseman prospect Jeff Petry with the 45th pick. Bruising defenseman Theo Peckham was the 75th overall pick and has already spent some time with the Oilers. Peckham should be a decent pro for some time.
2007 - Sam Gagner was a good pick at sixth overall, however, the Oilers slipped up slightly grabbing Alex Plante with the 15th pick. With its third first rounder, the Oil grabbed Riley Nash who has produced consistently for Cornell in the ECAC. The Oilers deserve a tonne of credit for recognizing the lack of depth in the 2007 draft. Instead of wasting picks on a mediocre second or third round player the Oilers focussed on the first round and will likely end up with two solid NHL'ers because of it. The Oilers draft very well but never seem to grab a superstar player. They may have achieved that with their fourth pick in this draft. Linus Omark is only 5'9, 170 pounds, but managed to finish among the top three scorers in the Swedish Elite League. A phenomenally talented player, Omark will have to overcome his size limitations in order to exhibit his skills consistently at the NHL level.
2008 - If he wasn't 5'10, Jordan Eberle could be pencilled in as a future star. Too many times however, players of his stature get knocked around and become walking injuries. Not only does Eberle have to continue to produce, he has to fill out considerably before he'll reach his true potential. At 22nd overall the Oilers pretty much got what they paid for. Teemu Hartikainen is an Oiler rarity in that he's a decent prospect taken out of the top-100. A sixth rounder, drafted 163rd overall, Hartikainen plays a gritty game reminiscent of Dino Ciccarelli or Tomas Holmstrom. If he can play that game at the NHL level then the Oilers can consider this a good draft. More than likely, however, the young Finn will be a bottom-six grinder.
Summary: The Oilers rarely strike out with their picks but they rarely hit a home run either. They very consistently draft solid players in the early rounds, something that's a lot harder than it sounds. For all of their early round success, however, the Oilers do very little after the third round. And perhaps it's just bad luck, but for all of the Oilers successful picks, only one or two have an outside chance at stardom. That has to improve before the Oilers move to the head of the class.
Team ratings so far:
A+ Detroit Red Wings
A Buffalo Sabres
A- Colorado Avalanche
A- Dallas Stars
B+ Boston Bruins
B Edmonton Oilers
C+ Chicago Blackhawks
C Calgary Flames
C Columbus Blue Jackets
C Atlanta Thrashers
D+ Carolina Hurricanes
D Anaheim Ducks


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Unauthorized Shipment
Posted by Mossang on 05/09/2009
MCDONOUGH, GEORGIA -- 5/8/09 I received a shipment from UPS. I opened the packing slip to find that this coffee company has sent me a shipment including a coffee maker, coffee & tea. I've never heard of Gevalia before. I did not order this so I called the customer service line to inquire "who" placed this order. The representative told me that it was placed online, therefore she did not know a name. She immediately stated that she would cancel my account & stop future shipments. I ask again "how" this was sent to me when I did not authorize a charge to my credit card. She stated that she would flag it as possibly fraud, stop future shipments and that I can keep the package. I don't want this package. The slip states that I will automatically get future shipments & billed for them.
I will have to cancel my credit card due to this scam. This is illegal and not fair! Someone should STOP this company from doing this. Total theft & invasion of privacy.
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Posted by Anonymous on 2009-05-09:
Hmm, that sounds kind of fishy. I would be very curious how they got your credit card number. The good thing is that the shipment was sent to your house so you knew about it fairly quickly... the bad thing is someone is ordering products using your credit card without permission. The smartest thing to do is contact your credit card company and have them close the card account and re-issue a new one. I would also call the credit reporting bureaus and have them add a fraud alert to your credit report. They will usually offer you a copy of your credit report so you can check for any abnormalities. Hopefully this was just an isolated incident, but you can never be to sure. Better safe than sorry.
Posted by madconsumer on 2009-05-09:
someone had to sign you up. your kids?
then ..
sue em.
Posted by jktshff1 on 2009-05-09:
It's pretty good coffee.
Posted by Anonymous on 2009-05-09:
It is good coffee jkt
Posted by CrazyRedHead on 2009-05-10:
I get Gevalia Shipments. Someone else had to have your info and signed you up. I would cancel your card. Perhaps someone in your household got a hold of your card and ordered them. You have to have the name that is on the card match the address in order for it to go through. I have been getting Gevalia for several years and it is excellent coffee.
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Terrible Cancellation Process
Posted by Thepope on 10/15/2008
Coffee is pretty good, but it is impossible to cancel your account online. You can suspend temporarily, but it's annoying.
If you want to cancel, you have to go to the customer service form, which kicks you into a "Chat" function, which never works. Then you have to call them and they try to give you free lifetime shipping and they challenge every reason why you want to cancel. At that point you're so mad, that you want to cancel and burn them on forums like this. The CS person was rude, spoke really fast and totally had an attitude. Good riddance.
I would never sign up for this again.
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Posted by ringostar on 2008-10-15:
I had this and no longer wanted it after they had sent me some more coffee. Not only did the not charge me they let me send back the coffee and cancelled with no problems at all. Sometimes it's easier to just call and cancell then trying to do everything online!
Posted by piodi on 2008-10-18:
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Refund Not Credited
Posted by Rios on 03/04/2008
01/15/08 I ordered a double coffee pot under the impression it had automatic shut off. I asked the service rep if it did, she said yes. I asked her to verify with the appropriate department which she did and verified it did and very adamantly stated it did have auto shut off.
When I received the coffee pot I plugged it in for four hours and it never shut off. I called customer service at Gevalia again and asked if that particular coffee pot had auto shut off. I was told again that it did, just like "every Gevalia coffee pot". I then told her it had been on for 4 hours without shuting off. She apologized and stated it was probably broken and she could go ahead and replace it. I insisted she find out how this coffee pot was suppose to shut off when it had a manual off/on switch. After talking to other reps and other departments and the product support department she returned and apologized since she had been misinformed.
I asked for a return label which took about 10 days to arrive. I was told I would have to return the item before my credit card would be credited back.
I returned the coffee pot on 02/04/08 and it was received on 02/11 per UPS tracking. I called Gevalia that same day and gave them the tracking number and requested I be refunded my money. I was told that it would be sent for processing and that it would probably take another 10 days for my card to be credited.
On 02/25/08, 1 day shy of the 10 days I called Gevalia to find out the status. The gentleman I spoke to said there was no notation of the tracking number and did not know why I had not been credited yet. He apologized again and said he would forward to a supervisor and that it would be processed in the next 2 days.
On 03/04/08 I still had not been credited and I called Gevalia back, the lady I spoke to said she would have to take the tracking number again and forward it to a supervisor. I explained we had gone through this twice before and I would need to speak to a supervisor. She transferred me to a supervisor by the name of Melissa in the West Virginia District. She would not give me any identifying info so that I may reference her in the future. She then said all she could do was forward the information to some other department to process my refund. I asked to speak to someone above her she said there was no one else. I asked for the name of the district manager and she said she was not allowed to give that information. I asked for an address to mail a complaint and she said she could only direct me to their website for an online complaint. I asked how I would be compensated for them taking my money under false pretense and not refunding it in a timely manner, she responded there was nothing.
Bottom line is I still don't have my money which they deceitfully took from me. I'm disgusted by the service and all the miss information Gevalia gave me to make a sale. DO NOT BUY FROM GEVALIA CATALOG.
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Posted by One-Eyed Willie on 2008-03-04:
Sounds like the caffeine withdrawls are getting to you
Posted by Hugh_Jorgen on 2008-03-04:
All this drama! Just put the charge into dispute with your credit card company. Problem solved.
Posted by CrazyRedHead on 2008-03-04:
I have the double coffee pot and it shuts off automatically for me. I think you got a bad machine there. I have been with Gevalia for many years, and never had a problem with them. I love there coffee. I have gotten bad machines in the past and never had to send a one back, they just send me a replacement and I throw the bad machine away. I'm sorry you have had troubles with them. Maybe you should try decaf. Also there limited edition coffee is excellent, along with there signature series, mmmmmmmmm.
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Poor Customer Service
Posted by Bluangelbaby on 02/26/2011
I have been a customer since 2004. I have noticed a change in last few years with the customer service. I thought it was just me, but after reading other reviews now I know it's not. What is going on???? Believe it or not they use to have the best customer service reps I've ever had the pleasure of dealing with.
Now when I call, I get the run around. I've called about a charge showing up on my bank account, when I haven't ordered anything, and they are telling me they don't see it & I have to have my bank send them a faxed copy of the charge. I've called 4-5 times in the last 2 days & I swear I keep getting the same 2 people with a HEAVY accent, the same kind of accent, same 2 people every time I call....WEIRD!!!! Coffee lovers, like me, don't mind paying a little more for something they enjoy but the coffee doesn't taste as good after dealing with poor customer service. I use to recommend them to everyone I met, even had a couple people become customers themselves, but I can't do that anymore. So sadly I canceled both my personal & work accounts with Gevalia after many years of being a customer.
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Posted by ticia232 on 2011-02-26:
I would still check with the bank about the charges. You kept calling the company but they do not know where the charges came from, same as you.
Your bank account could be compromised!
Even if they weren't foreign, if the computer is NOT showing that they charged your account, then they didn't charge you ACCOUNT WITH THEM! Your card got charged on someone else's account. I think rather than saying that just because someone has an accent they don't know what they are talking about, you should be going to your bank and finding out when the order was placed. So you can send that the company and the can see who placed and got the order and then they can be charged with theft.
Posted by trmn8r on 2011-02-26:
If the company can't see the charge, it makes sense that they want to see an official record from your bank.
Sometimes a bank will resist sending such a fax. I had this happen. It isn't fun being stuck in the middle, but only your persistence will solve such an issue.
Personally, I don't believe cancelling your accounts with the retailer is going to have any positive impact on resolving your problem.
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AWFUL Customer Service!!
Posted by BuzzCT on 12/26/2008
I have been a customer/member for well over 10 years. During that time the customer service has deteriorated to the point where it doesn't exist at all! Emails are ignored, and all calls are now diverted to Manilla; complaints aren't acted upon, and the sales representative lie as well, stating that they are the customer service reps, when they obviously are not. I intend to spend the next few weeks looking for substitute coffee I like as much. What a shame to see a good company go so bad! (And I was a totally dedicated customer!)
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Posted by JBrederall on 2009-11-30:
I'm telling you! Switch to Camano Island Coffee!
Not only is the coffee better but it's a small coffee roaster and the folks over there are really, really nice.
For the disillusioned:
Posted by JBrederall on 2009-11-30:
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Passing on Credit Card Info
Posted by BuyersBeware99 on 05/15/2007
DOVER, DELAWARE -- When I agreed to pay Gevalia by credit card to accept their offer of a FREE Stainless Steel Coffeemaker I was curious about a link on their site to ShopperDiscountsandRewards.com. I went to this other site to check it out. When I considered enrolling for their service, I was unaware of the wording in their "Offer and Billing Details", which I apparently agreed to, that allowed them to bill me using the "secure" credit card info I had given ONLY to Gevalia. I
have since been credited for any billing charges by that company but the point remains, Gevalia gave them my credit card info under less than above-board means. I believe this practice should be stopped. I also believe that may be
many more consumers out there who have fallen prey to this type of marketing who do not bother to complain and, therefore, are out their money.
I believe this practice is WRONG! I did not want my credit card info to this other company. I would like Gevalia to explain where I gave THEM permission to pass this info on.
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Posted by Anonymous on 2007-05-15:
Your card info was passed on because you gave them permission to do so. People just don't bother to read all the terms and then they complain of being scammed. Gevalia did nothing wrong. How do you think Gevalia gets paid for the 'free' coffee maker? They get a piece of the action from the other web site.
Posted by tnchuck100 on 2007-05-15:
PB, gets monotonous doesn't it? People just WILL NOT READ what they are getting into.
EDUCATION is what you get when you read the fine print. EXPERIENCE is what you get when you don't.
Posted by Sarah May on 2007-05-15:
Even if they've got it in their fine print, it's good to read reviews like this. I appreciate the post. Although... What is it that you were paying for with your CC? Shipping and handling?
Posted by Anonymous on 2007-05-15:
Monotonous is right. But that's why there are web sites such as this one. Learning the hard way way is a education in itself. But when there's so much useful info available online I wonder why more don't take advantage.
There are absolute ripoffs out there. However, when one doesn't read EVERYTHING I just don't have sympathy anymore.
Posted by Anonymous on 2007-05-15:
Monotonous, what is amazing are the number of people that give their credit card number to operations like ShopperDiscountsandRewards.com, lottery scams, Nigerian scams, pre-pay loan scams etc. Then they come on here and are upset because the bad guys used the credit card or checking account that they gave them! The bad guys get most of the CC info they need direct from the consumer.
Posted by Ponie on 2007-05-15:
I've been with Gevalia for years. I've never given them my cc number. Each shipment includes the invoice. I go online and have my bank send them a check. I'll never be able to understand why people sign up for anything that catches their eye, don't read the fine print, then get on consumer forums and claim they've been 'scammed!'
Posted by rhondam718732 on 2007-05-15:
You state in your post "I was unaware of the wording in their "Offer and Billing Details", which I apparently agreed to" uhmmmmmmm so why are you confused as to why they passed on your info?!!!!! Cmon get a clue and READ what you agree to.
Posted by CrazyRedHead on 2007-05-16:
I agree to. I have been with Gevalia for a couple of years and I knew this to. It is in the billing details. Whether it is fine print or big print you should always read it. If you cannot read it, get someone to read it to you. If not, then I would suggest investing in either a good pair of reading glasses or a magnifying glass.
Posted by BuyersBeware99 on 2007-05-25:
Thanks for the helpful advice. I guess I was that was in
the wrong for not reading everything. The part about reading and Education and Experience was good. Actually,
I got an education by6 not reading the fine print. That
won't happen again!
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I Do Not Recommend
Posted by Stormy8 on 01/14/2009
FLORIDA -- I do not recommend this company, it's hard to cancel with them but the worse part is I canceled my service and 7 months later, yes 7 months, I received a letter from a collection agency saying I owed them 38.00 dollars never did I ever receive anything from Gevalia, I know I did not owe it because before they sent out a shipment they always deducted the amount automatically from my checking account!!!!!
So they will never get my business again.
It just goes to show they don't even appreciate a loyal paying customer.....they ripped me off for 38.00 dollars, it's not much money but that's not the point!
Thank you,
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Posted by ringostar on 2009-01-14:
When I wanted to cancel my account because I didn't realize they automatically sent you shipments they said no problem. They didn't even charge me and they let me keep the coffee they had sent!
Posted by Anonymous on 2009-01-14:
One of my office staff ordered their coffee for us (in my name with my permission). It was good, but overpriced. I cancelled the subscription by certified mail and refused subsequent shipments. A year later, a collections outfit in New Jersey dunned me for $38 too. I told them to 'take a hike'. The scuzzy collections outfit retreated back under the rock from which they emerged. Send the collectors a letter demanding proof of the obligation and a cease and desist letter. Don't call them, unless you enjoy verbal abuse.
Posted by BokiBean on 2009-01-14:
The net is flooded with complaints about Gevalia and their lousy business practices. This is a company to avoid like the plague. Sorry for your troubles.
Posted by CrazyRedHead on 2009-01-15:
I've been with Gevalia for almost 5 years and have never had any trouble with them. I love there coffee. There has never been no automatic deduction as they don't have my bank or CC number, I have the bill me later plan. I had another acct before my current one and have had no problem canceling and have never heard anything from them, on that acct, since canceling it.
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The worst customer service we've ever encountered
Posted by Two of us on 12/21/2007
This company without a doubt has the worst customer service we've ever had the misfortune of encountering. A family member had sent a gift to my husband who was recovering from surgery, but we didn't receive it. Instead we received another item which came 2 weeks later in a box that was broken and the contents were shattered. I called the company and they said they would ship the correct item. 2 weeks later it still hadn't come so I called them again. They said they would reship it. Ten days later it still hadn't come so now we're entering the Christmas season. I called again and was told that we needed to resend the broken items first. This was the first time anyone told us that. So in essence, they wanted me to pay postage for an item that was never ordered to begin with that I had already disposed of because the items were broken and smashed.
I was so infuriated that I wrote a complaint on the company website which they ignored. I will not EVER order from this company and will be sure to tell everyone I know not to either.
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Posted by CrazyRedHead on 2007-12-21:
I've been getting delivery shipments from Gevalia for almost three years now, and I have had nothing but stellar service from them. I did have problems with the coffee maker and the pot on different occasions, and as long as they were under one year old they sent me a new item, along with free gifts for being a good customer. They have never given me any trouble before.
Posted by joyfulrc on 2008-01-15:
I placed my first and only order from a special I received in my email. I got a free coffee pot along with my initial order. I received my order 14 days later.
When the time came, I got everything set up and needed to clean the pot before use (as instructed). Filled the carafe with water to pour into the reservoir. Before I emptied the pot, the glass part of the carafe fell off the handle and shattered in thousands of little pieces.
Needless to say, I had to use our regular pot for the coffee. Which is what I would have done in the first place but the new pot was a neat thought.
The coffee tasted bad. I opened the other package and it also tasted horrible. We'll go back to our preferred brand.
Now onto Customer Service:
I waited till after New Years to call customer service. I first let them know my carafe was shattered and that I needed another one. I also stated that we did not like the coffee and would be cancelling our order. The associate I was talking with cancelled my order easy enough. When I asked if I was going to get another carafe, she said no, they don't carry those anymore.
So, I have part of a coffee pot and nothing to use with it.
Less than a month, coffee in the trash and a pot that can't be used.
Doesn't sound like a company that stands behind their product.
Thanks for listening.
Posted by jinjelle on 2008-05-25:
Hi. I came here looking for others who had bad experiences with Gevalia. I belonged for several months, and became hooked on the Antigua, but found the quality of my brand intermittent and declining. Almost every time I called, they would find some way to talk me out of quitting, often insisting on sending me replacement boxes, which too often were still not up to the quality of my first batch. I begged them to ask the warehouse to send me the same codes as the first ones I got so I might have the same quality and they said there was "no way to know them," but I discovered that the codes were also on the bottoms of the boxes. Over and over I complained, even calling Kraft, who referred me to a Gevalia supervisor, who only sent more of the same and rebuffed my requests that they get my codes. This went on for several months. Every so often I would get some of the initial quality and taste. When I'd had enough, they asked me to return the 8 boxes I had the worst problem with, and I did - - using the return mailer they sent me. Then they billed me for these supposedly "not received" boxes. I called UPS, as I had scanned a copy of the mailer w/tracking numbers, and they informed of when these were delivered, when, and who signed for them. They also sent me a copy of the delivery proof. Gevalia immediately removed the charges. I have since discovered Caribou La Minita (Peaberry), which is coming back into season in June, and I am saving up to buy many pounds of this to get me through each year, as it is only available for several months of each year. YUM!!!! As far as Gevalia is concerned, I am often tempted to give it a try again to see if I can get lucky and get some good Antigua, at least for a time. What can I say. I love good coffee, and these are gluten free. I buy the whole bean of both and grind my own. But, remember, if you are having a problem with consistent quality and Gevalia acts like you are the only complaint they have had, as they did with me, you are not.
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Gevalia K Cups Do Not Fit Keurig
Posted by Dawnhouston1982 on 03/25/2013
BRANDON, MISSISSIPPI -- I agree with the previous consumer. I bought the Gevalia K Cups because I love Gevalia coffee. The first one I used dumped coffee grinds in my cup. Thinking it was just a fluke, I tried again. Same thing. It appears that the cups are too tall for the Keurig, because the bottom of the K Cup is scrunched up which appears to make the hole in the bottom of the cup bigger, therefore allowing the coffee grounds to flow out into your coffee cup. So disappointing :(
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Posted by Jody on 2013-03-26:
I believe the Gevalia K cups are not endorsed by Keurig. Any product that does not have the Keurig seal of approval probably won't have a money back guarantee. Check out Keurig on Facebook.
Posted by Tezrien on 2013-03-26:
From: http://www.gevalia.com/FAQs/cs-faq-all,default,pg.html
When I made my coffee there were grounds in my cup. Is your product defective?
We are sorry if you had an upleasant experience. The quality of our products and the trust of our consumers are extremely important to us. If you have experienced an issue with your Kraft single-serve coffee cup, we want to hear about it. Please call (Gevalia 888-496-0021) to speak to one of our customer service team members.
It looks like my cup was not pierced completely before brewing. Is that normal?
This can happen in rare instances and may lead to a poor brew. If you have experienced this issue, we want to hear about it. Please Call (Gevalia 888-496-0021) to speak to one of our customer serive team members.
Posted by GenuineNerd on 2013-03-26:
I had a similar issue with Maxwell House K-Cups, which are the same design as the Gevalia K-Cups...both are made by Kraft Foods. I had problems with the bottom of the cup crushing as well. Pressing hard on the lever when inserting a Maxwell House or Gevalia K-Cup will more likely pierce the cup hole than just pressing lightly. Sticking to K-Cup brands that bear the "Keurig Brewed" logo would still be your best bet.
Posted by ok4now on 2013-03-26:
Okay I admit it. I have a Keurig coffee maker and am addicted to the Paul Newman extra bold K-Cups. They pack a real jolt that gets you going in the morning. My supplier for this high caffeine fix, opps I meant store to purchase is Costco. They sell 80 K-Cups for $37.99 which will last my wife and I about five weeks. Much cheaper than drugs, alcohol, weed and cigarettes. I can live with this addiction.
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K-Cups Don't Fit Keurig Machine
Posted by SOAPYTOPIA on 02/14/2013
BOSTON, MASSACHUSETTS -- Hey everyone.....Just bought some boxes of Gevalia k-cups. Put one in and no water would come out. I have to hold down the lever to try and get my coffee to slowly drip out. I feel the ridges on the side may prevent the cup from doing it's thing. What's up with that? It's a waste of my time in the morning when I could be doing something else while my coffee is brewing and dripping. What's the solution..... Manufacturing? Help... Cheryl of Boston
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Posted by Tezrien on 2013-02-14:
Posted by GenuineNerd on 2013-02-16:
I had similar problems with Maxwell House K-cups. On at least 2 cups, the bottom of the K-cup won't pierce, but the bottom of the cup would be crushed. If you use Maxwell House or Gevalia K-Cups, press hard and firm on your machine lever so both holes pierce on the K-Cup. If only the top hole pierces, the brewing would stop. Repositioning the K-Cup and pushing hard may get the bottom of the cup pierced in order to finish the brewing. Kraft Foods may need to consider redesigning their version of K-Cups so they pierce easier.
Posted by GenuineNerd on 2013-02-16:
Also, sticking with K-Cup brands that have the "KEURIG BREWED" logo on the package would be your best bet as well. Last fall, the patents expired for Keurig's K-Cup design, and a large number of brands of non-Keurig K-Cups, including store brands as well as Maxwell House and Gevalia (both distributed by Kraft Foods) started appearing on store shelves. Some are good, while others leave much to be desired. Another K-Cup I had problems with were the "Daily Chef" K-Cups from Sam's Club...a few of them would leave loose grounds in the coffee cup.
Posted by GenuineNerd on 2013-03-07:
Another suggestion. Your nozzles may be clogged on your Keurig brewer, sometimes caused by the use of hot cocoa/chai K-cups without running a cycle of clear water after use. Take a bent paper clip and force it through the holes on both the top, and especially, the bottom nozzle. Those nozzles can clog. Be careful, the nozzle tips are sharp, since they also punch holes on the top and bottom of the K-Cups. If you have issues with the brewer not brewing, or coffee trickling out, your nozzles could be clogged. Also, if using K-cups other than coffee and tea (such as for cider, cocoa, chai, or cappuccino), run a cycle of clear water through, without a K-cup, to prevent the nozzle from clogging.
Posted by rainyd on 2013-03-26:
I bought several boxes of gevalia for my keurig, all of them left large amounts of grounds in my coffee cup. I called customer service ( kraft foods) they didnt seem surprised and promptly sent me a refund check. Last week I bought the maxwell house cups ( becasue I will NEVER buy those Gevalia ones again) and guess what? Massive grounds in my coffee. So again I will be calling customer service. These guys have serious manufacturing issues. Dont waste your time or money with these brands. I have successfully used many other brands with no issue like, caribu, kirkland brand (costco) and starbucks.
Posted by CharlieS on 2013-04-30:
I have the same problem with the Gevalia K-cups, almost half the box would not punch the hole in the bottom of the cup, just pushed it in.
Posted by anonymous on 2013-10-12:
I've been an employee of Green Mountain Coffee Roasters for over 9 years working in the maintenance department. Look at the bottom off your kcups. If it doesn't say "winpak" or "Phoenix" on the bottom, they are not true authentic kcups. Others MAY come close, but will not work as effectively as one of these two cups. These cups are designed to spec for our Keurig brewers and have a very tight tolerance for size and material. Keurig still owns the patent to most specs of the kcup, and because of this competitors may offer a product that's close but will almost always cause issues at some point. Your best bet is to buy authentic k cups that say "Keurig brewed" on the box or use a "My k cup" accessory.
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"good service"
Buyer: debucca | 24/09/13
"Quick delivery and product in perfect conditions."
Buyer: ToraRicky | 24/06/13
"After 3 weeks still no game received. Seller does not respond on messages even through direct mail. Play refunded the full amount, big thanks to Play for the service in this matter. No go on seller."
Buyer: edwin1976 | 30/01/13
"Seller claims to have posted the game a month ago but it never arrived. Seller won't reply to any messages I have sent. Currently waiting for refund through Play.com."
Seller Response:
I always do my best to satisfy the customer.I dispatch items on time and i have over 3000-4000 transactions this and other websites over the years..There are many returning customers .If something went wrong i always do my best to make things right
keep in mind i can be gone for a holiday few times a years(for 1 week or sometimes 2 weeks) and my store will be inactive (no listings visable).If you try to contact me a month after sale(When i have clear all my orders before the holiday ). Exactly on time my store is inactive there is a possibility of no response.
Buyer: hbites | 10/09/12
"delivered on time "
Buyer: Estellamcl | 23/03/12
"Excellent service & rapid delivery"
Buyer: Chemanovik | 12/01/12
"Exactly as described. Impressively fast delivery, considering the distance! Many thanks! :)"
Buyer: FantabulousKat | 05/01/12
"excellent...thank you...."
Buyer: kawasaki | 23/12/11
"All perfect. Thanks."
Buyer: actarus | 18/12/11
"everything is fine but the intructions book and the other books within the case are not in english it's okay though cause i know how to play and the game plays in english oh and the case was cracked and damaged probly during postage but i am pleased"
Buyer: jt1996 | 06/10/11
"Excellent service & rapid delivery"
Buyer: pegasus2002 | 05/08/11
Buyer: lorro111 | 26/07/11
"Arrived Quicly and in great condition
(Sorry about late feedback)"
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Buyer: Dannyboy94 | 01/05/11
"Item arrived after 3 working days.No issues"
Buyer: Rockgod01 | 13/04/11
"arrived in perfect condition A++++ would definitely recommend and shop from again, thank you very much :) "
Buyer: nurseboyd | 23/03/11
"I Bought this game but it had no english instructions I have contacted the seller 4 times now about this matter and they have not got back to me not impressed with after sales at all!"
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please read item discribtion before buy item(specially on a website that work witch stockphoto's) : condition = brand new factory sealed !! Game Language: English Manual: dutch Box Cover: dutch .
It was cleary discribed that the instructions was in dutch.If you read what you are buying i wouldnt have a negative feedback now.You can search the internet for a scanned instruction manual in english
On play.com there is no online inbox.so it can get spammed /not recieving. When all buyers emails are send to my standart internet explorer emailbox .Sometimes i am also not recieving mail when a item has been sold
Some items that i sell is uk stock some of the items i sell is dutch stock(what can be sometimes be cheaper then uk stock like the ghostbuster game) .I always make sure that the software is in english when i sell on play.com or amazon.If the software isnt in english buyers always can return the item (96% videogamesoftware released in nl is in english)
Buyer: nola1944 | 21/03/11
"Fast. Best quality. Thanks!"
Buyer: alex0007 | 01/02/11
"Great game,nice price,good condition,and quick delivery!What else could I possibly want?Thanks!"
Buyer: godzilla6382 | 26/01/11
"just received the game, and very happy. arrived on time too."
Buyer: thurles1 | 13/01/11
"package came as described and fast delivery too, thanks"
Buyer: cowie2117 | 24/12/10
"Excellent condition!"
Buyer: mentalmammy | 16/12/10
"Canceled & money refunded :)"
Buyer: GrendalX | 09/12/10
"Item came fast and as described"
Buyer: sneakshady | 30/11/10
Buyer: aliycat36 | 18/11/10
Items per page:
25 | 50


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What a CMS Can Do for Your Website
A CMS or content management system is a great tool for many businesses and their websites. It allows you to manage what's on your site's pages by providing simple tools to create the content and publish it.
Content management systems offer easy to use administration that helps you to manage the content of your website when it suits you. You can edit, maintain and extend content when you need to. A CMS allows you to get content changes live on your website quickly. It provides you with the ability to quickly react to changes in the market place. If you want to create future content – a CMS will allow you to do that as well. You can prepare material to publish for a specific date, e.g. new offers, sales, marketing campaigns and PR. It's easy to write content and then save this as a draft. With a CMS, it is possible to control who can write and who can approve content. It ensures that only content that is approved beforehand is being posted on your website.
A CMS makes it simple to keep track of all the pages on your website regardless of how many you add. Additionally, you can publish the same content with different themes, which can be tailored for desktop, tablet and mobile. You can run marketing campaigns and create landing pages for your site.
Content management systems are also a good way to support your e-commerce activities. Combining a CMS system with an e-commerce store allows you to create keyword rich, SEO friendly product content and reviews to support your online marketing and enhance sales.
Updating your own website allows you to lower your costs. The ability to change content yourself saves the cost of going through an agency to make changes each and every time your website needs tweaking.
Overall, a CMS gives you better control over your website. Using one will help all kinds of businesses with the need to capture, manage, store, preserve, and deliver data on their websites in a practical, efficient and cost effective manner. Content management systems offer many advantages. If you are considering a new site – or updating an existing one – you should consider a CMS to facilitate your efforts to manage your online presence.


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Students and family members often experience a big adjustment when someone enters a new university, whether they are entering as a new student, transferring from another college or university, living on campus, or commuting from off campus. You have also begun a new phase in life as you aim to support your student in his or her newest endeavor. We want to assure you that you will not be alone in experiencing this transition. Our campus is dedicated to support and assure the well-being of your student and is also here to address any questions or concerns.
We value our partnerships with parents and family members as we strive to develop your student into a wise, honorable, and cultivated student. To successfully develop a supportive network for your student, we ask for your assistance in fostering your student's growth as they will be seeking your guidance and advice throughout their time at Concordia. As a partner with Concordia, please refer to The Parent Resource Guide, which highlights specific strategies on how you can work with your student. We encourage you to be a member of our parent mailing where you will receive newsletters, our University's annual magazine, The Concordia Today, and event invitations by completing
The Concordia Parent Form.
We invite you to attend orientation with your student as we understand you play an integral role in your student's transition to Concordia University, Irvine. In addition to ensuring that your student receives the necessary information to settle in comfortably, we also want to prepare you as you become a member of the Concordia Family. We have both Student and Parent Workshops scheduled at Orientation.
If you have any questions, please feel free to contact the Office of First-Year Experience Programs & Initiatives at (949) 214-3065 or email email@example.com. We hope you join us in our celebration of community and what we call, "The Concordia Experience."
Again, welcome to the CUI Family. We look forward to meeting you.


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Thursday, April 24, 2014
The ICD Registry™ is a nationwide quality program that helps participating hospitals measure and improve care for patients receiving implantable cardioverter defibrillators (ICDs). To quality-conscious facilities like you, the registry is more than the CMS-mandated data repository for implantable cardioverter defibrillator (ICD) procedures. The 80 percent of participating hospitals that report data on all implantations — regardless of payer or indication — have made the registry a powerful quality benchmarking tool for any facility involved in ICD implantation, upgrade or replacement.
To enroll in the ICD Registry, please click here.
View a list of current ICD Registry participants
© American College of Cardiology Foundation. All rights reserved.
Contact Us | Terms and Conditions | Privacy Policy


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Parenting Books
When Love Is Not Enough: A Guide to Parenting Children with RAD
Newly updated and expanded, this book is power packed with parenting techniques for guiding challenging children back on track! Part I includes understanding Reactive Attachment Disorder, it's causes and symptoms. Part II has the solutions! Praised by parents throughout the world as saving their sanity and their families. Used by many agencies and professionals to train parents to help...
99 Ways to Drive Your Child Sane
This little book is full of wild ideas and hysterical humor to bring the laughter back into a home with an emotionally disturbed child. Need a good laugh? This book will do it! It includes lots of "one liners" and silly, fun ways to help parents avoid anger around tough topics. Written by a very experienced and loving Therapeutic Mom with years of success helping tough kids heal.


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11 people found this helpful
I worked at Softchoice
Pros – Decent place to learn about techology sales, but it's a 12 to 18 month job at most. Sales people used to have a good reputation, but there's a lot of turnover.
Cons – Company has a lot of debt, and makes poor decisions or necessary decisions to keep it a float. They acquired companies to foster growth, and it's not panned out right. Expectations and growth rates that management has for it's reps are too aggressive, and most importantly compensation is low. Especially comparing it to some of their competitors.
Advice to Senior Management – Pay the employees fairly and people may stay longer than 1 to 2 years. There are more talented options for leaders with good management skills / prospects besides those with a background at Xerox.
No, I would not recommend this company to a friend
1 person found this helpful
I worked at Softchoice
I have been working at Softchoice
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Step 1: Materials
a box of cardboard
duct tape
scotch tape and paper(some people may not need this, you will see later).
Books(any kind, just for support).
That's it
Step 2: Taping
Step 3: Shaping
his way is cheaper dude
his way is cheaper dude
PDF Downloads
As a Pro member, you will gain access to download any Instructable in the PDF format. You also have the ability to customize your PDF download.


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Science at Skidmore
Analyzing data in a biology lab
The Skidmore community gathering to build compost bins
Students in an environmental geology lab
Exercise bicycles used in the Health and Exercise Sciences lab
Students and their professor on a geosciences field trip
Students doing lab work for NS101
Professor Robert Hallock lecturing for NS 101
The sciences are an integral part of Skidmore's interdisciplinary curriculum, no matter your major. Partnerships with dedicated faculty, significant hands-on research opportunities, and curricular flexibility will distinguish your science and mathematics education at Skidmore. In addition, outstanding laboratories and facilities and thirteen annual scholarships in science and mathematics make the college's offerings especially competitive. Skidmore offers 65 majors in the sciences, social sciences, arts, and humanities, as well as several pre-professional and cooperative programs.
The Sciences in the News
Lecture to explore the roots of Arab uprisings
Rami Zurayk of the American University of Beirut says thousands of hungry, jobless rural migrants are reshaping the Arab world. He'll give a talk, "Bread, Freedom, and Social Justice" at 7 p.m. April 7 in Davis Auditorium.
Big-cat expert to discuss wildlife preservation April 2
Dr. Alan Rabinowitz, the "Indiana Jones of Wildlife Ecology," comes to Skidmore courtesy of the Biology Senior Capstone series. Students are supporting his conservation work with an upcoming 5K run.
Exercise Science students to lead campus-wide observance of National Public Health Week
E-photo contest, public health festival to emphasize that public health matters.
Dowd Lecture topic: Causes, consequences of soul and afterlife
Rutgers Professor Dan Ogilvie will talk about how beliefs affect survival.
Veteran environmental activist Rod Coronado to lecture
Noted for his work in environmental and animal rights, Coronado to promote citizen action to save the wolf in his March 3 Skidmore talk.More science news...
- April 25, 2014
QR Exam
2:30 PM to 6:30 PM
- April 28, 2014
Pre-Health Club
5:00 PM to 6:00 PM
- April 28, 2014
Critters Tournament
5:30 PM to 7:00 PM
- May 01, 2014
MCS End of Year Picnic
11:00 AM to 3:00 PM
- May 05, 2014
Pre-Health Club
5:00 PM to 6:00 PM
More Events


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Jaguar Prices | Jaguar Costs | Jaguar Cars Ltd., headquartered in Whitley, Coventry, England, offers the Jaguar XF (2012 XFR), Jaguar XK (2013 XKR) and Jaguar XJ models (the 2013 Jaguar F-Type arrives late 2012). Build a new Jaguar or review new Jaguar deals. Ford Motors once owned Jaguar Land Rover from 1989 to 2008, though both automotive brands, Jaguar & Land Rover, are held by Tata Sons Ltd.
2010 Jaguar XK
A true luxury car that can perform like a sports car, the 2010 Jaguar XK is available as a coupe or convertible and has minor updates for the new model year.
|Your ZIP Code is used to provide you with information specific to your location.


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Homepage > About our Facility
Aurora Las Encinas Hospital
2900 E. Del Mar Blvd.
Pasadena, CA 91107
Aurora Las Encinas Hospital is easily accessible from major freeways and airports in the Los Angeles area.
Frequently Asked Questions
home | about our facility | psychiatric | chemical dependency | careers | tools & resources | events | how to refer
privacy statement | privacy of health information


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The price action in shares of Apple is trying to tell investors something, Drakon Capital's Guy Adami said Tuesday on CNBC.
On "Fast Money," Adami urged a look at what the stock has done since the company introduced the iPhone 3GS on June 19, 2009.
"It's all about the price action," he said. "The price is trying to tell you something."
Adami, noting a double bottom in the charts and a bump from there, said, "I think it overshot. I think it's doing exactly what it's supposed to be doing, and we might see lower from here."
Hedgeye Risk Mangement's Keith McCullough pointed out another factor.
"If you show me a company where the top line is slowing and margins are compressing, the multiple's going to compress," he said. "Now, that doesn't hold all the time. For a stock like this that's widely held, it's most likely going to happen that way."
Dennis Gartman of The Gartman Letter discounted the premium of the Apple brand.
"If somebody put that chart in front of you and didn't tell you what it was, you wouldn't be buying it. You'd look at that and say that rally is something to be sold," he said.
"Apple has a great name. When you look at the chart, it's a completely different story."
Trader disclosure: On Dec. 4, 2012, the following stocks and commodities mentioned or intended to be mentioned on CNBC's "Fast Money" were owned by the "Fast Money" traders: Tim Seymour is long on BAC; Tim Seymour is long on INTC; Tim Seymour is long on SBUX; Dennis Gartman is long on S&P; Dennis Gartman is long on MAT-OAS; Dennis Gartman is long on AUSSIES; Dennis Gartman is long on CAMS; Dennis Gartman is short on 10-year MOTES; Dennis Gartman is short on CRUDE; Dennis Gartman is short on YOM; Keith McCullough is long on XLU; Guy Adami is long on C; Guy Adami is long on GS; Guy Adami is long on INTC; Guy Adami is long on MSFT; Guy Adami is long on NUE; Guy Adami is long on BTU; Guy Adami is long AGU.


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University Online Laboratory Safety training
The University has developed an online Lab Safety training module through Elmo Learning. This training forms part of the compulsory induction training program for staff and students of the University who work in laboratories, workshops or with chemicals.
The online training is designed to provide you with essential health and safety information as well as some useful information for accessing further documents, processes and systems.
Logging into ELMO Training online:
To access this or other Online Training Packages, please click on the link below.
If you are entering from the University's Intranet, you will first have to log-in using your University ID and password. When the University's training portal page loads, click where requested. You will now need to enter the following user name and password to start the online training:
username: newcastle
password: elmo
A quiz follows completion of the online training. As the information contained in the package is critical to the university processes of managing your safety, the quiz requires 80% accuracy to pass. If in the first attempt you do not achieve 80% you can retake the quiz. The questions are randomly selected so you will likely have a different set of questions the second time around.
When you have successfully completed the assessment, you will be asked to provide your details. In the section requiring "Staff / Student number" PLEASE INPUT YOUR NUMBER-PLATE (eg ABC123) not your staff / student number.
On completion, your record will be downloaded and be held in HRonline.


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Reload the page and try again.
Freshmen will have more difficult because of their dorms but it gets a lot better.
Drug Safety:
If you don't want to be involved you won't really notice it on campus.
The facilities are nice because the are remodeling all the old ones.
Health & Safety:
There isn't much danger at this school. Since it's a small school everyone knows each other. The only problem is there is partying a lot so there's drinking and noise sometimes
Local Atmosphere:
You get the best of two worlds. Living so close to big cities but being in a peaceful and nice neighborhood.
Campus Housing:
Depends where you live. Some are very good and less strict. Others look bad and others don't care if you have people over. It all depends on the building you live in.
Off-Campus Dining:
A lot better than the food on campus! A lot of options!
They are new computers and the labs are very well taken care of with new technology. Printing can be a problem but rarely. You do usually have to wait in line though so plan ahead. In the classroom there can be IT problems especially with the sound but someone comes pretty quickly to fix it.
It is crazy. The cold is bad and during seasons such as spring and fall it will go from really hot to really cold. It just snowed in April! But when the temperatures aren't extreme it's very nice to have different seasons. It can be very beautiful.
Waiting for the shuttle gets tiring and then to go anywhere you have to take the bus or metro which is so slow in Virginia.
It is hard . The teachers don't make the program any easier and if you don't pass one class it can delay you a whole year because they only offer certain classes during certain semesters.
I haven't had an internship at this school.
I have met people from all across the world, there the biggest amount of diversity here than I have encountered in my entire life.
Our Graphic Design program has two very proficient teachers, both having strong art backgrounds. There are two 24/7 accessible mac labs as well as a 24/7 pc lab. The curriculum is difficult yet very useful, involving real-world problems and keeping you punctual and teaching you great time management skills
Their application process required you to submit a portfolio and then be critiqued by a group of advisors. They let you know very quickly as well as give you the chance to discuss your work and what can improve.
Guys & Girls:
Marymount is very small so you see the same people every day, therefore it's very easy to meet people.
Local Atmosphere:
We're close to the nations capital so it's easy to have fun off-campus.
Off-Campus Housing:
Our school doesn't offer off-campus housing for undergraduate students.
Our shuttles run every 15 minutes and they're pretty convenient.
Off-Campus Dining:
Our off-campus dining is basically the same as everything on campus.
Greek Life:
We don't have greek life.
This school is very expensive and they don't give out many scholarships.
Campus Strictness:
They tend to be more strict about drinking and parties than anything else.
We don't have good teams we're a division three school.
It's pretty simple, just apply.
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Published: January 22, 2013 2:11 pm to
About Kristen Hatten
Kristen is a writer and comedian who makes people mad on the Internet. She is Vice President of New Wave Feminists and enjoys taxidermy, yachting, and 19th century French poetry. Stalk her relentlessly for fun and profit.
View all posts by Kristen Hatten
View all posts by Kristen Hatten


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Labor Education Service staff members Sharice McCain and Barb Kucera coordinated a program of readings and music on May 21 at the Penumbra Theatre in St. Paul.
Titled "All Labor Has Dignity," the centerpiece of the program was the reenactment of a speech by the Rev. Dr. Martin Luther King, Jr., to the 1962 convention of the United Packinghouse Workers Union in Minneapolis.
Harry Waters, Jr., a Macalester College professor and professional actor, evoked the spirit of King in giving the speech, which drew connections between the labor and civil rights movements and warned of the changes that automation would bring to the workplace.
Several union members read from the oral histories of Minnesota workers, an essay by labor leader Bayard Rustin and poems by Frances Harper and Langston Hughes. McCain performed spirituals and freedom songs, including "Swing Low, Sweet Chariot" and "Ain't Gonna Let Nobody Turn Me 'Round."
The program was part of the annual "Untold Stories" labor history series sponsored by The Friends of the Saint Paul Public Library and planned by a number of organizations, including the Labor Education Service. All events are free and open to the public.
The theme of this year's series was the 150th anniversary of the Emancipation Proclamation.
Photos courtesy of Allen Meeks.


text: My stall shower is getting perfect cold water pressure, but the hot water barely trickles out. I'm assuming that this has something to do with the hot water knob? There are seperate cold & hot water knobs. I have no idea what's wrong.. sometimes the water comes out fine, but other times there is little to no hot water pressure.


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Custom CD Cases - Promotional Electronic Accessories
Businesses have taken advantage of this music/emotion connection with the advent of promotional CD cases. These common promotional products protect CDs from disc scratching, dust damage and anything aside from the normal wear and tear.
31 Products Found
Mini Cd Case. Good To Fit Mini Cds ID: 10408636
As low as $0.53
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Cd Case. While Supplies Last ID: 11968814
As low as $0.82
Black Sun Visor 12 Compact Disc Holder With Straps On Back, 11 3/4" X 5 3/4" X 1/4" ID: 7589950
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Deluxe 12-cd Holder. Poly 600d With Foam Padding. While Supplies Last ID: 8113090
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Translucent Vinyl Cd Case, Holds 12 Cds ID: 7811671
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Travel Cd Case In 600 Denier Polyester With Pvc Backing With Leatherette Trim ID: 11968847
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Letter Size Horizontal Poly Envelope With String Closure And Cd Holder ID: 10408678
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Snap Closure Poly Envelope With Cd Holder ID: 10408675
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70 Denier Pvc 12 Cd Holder, 5 7/8" X 5 7/8" X 3/4" ID: 10267918
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Polyester 24-cd Holder Has 12 Back To Back Sleeves That Holds 24 Cds ID: 8485796
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Sports Ball Cd Holder, Holds Up To 20 Cd's ID: 10013837
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Basics (r) - 600d Polyester With Padded Covers Cd Case. Holds 12 Cd's/dvd's ID: 8696832
As low as $5.80
Matte Silver Aluminum Multiple Cd Holder/binder ID: 11455443
As low as $6.50


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Your first name: Katie
Your country of origin: USA
Age: 16
Occupation: Student
Performer, producer or fan: All of the above, but most of all performer. I'm currently working on producing (and possibly being in) The Rocky Horror Show
Favorite show: hmm, so hard to choose. I went through a stage where I listened to nothing but Wicked. I also went through a nothing but Rent phase. Nothing but high school musical (dear god). Nothing but A Chorus Line. Right now its a mixture of Little Shop, Songs for a New World, Dido and Aeneas, Urinetown, Spring Awakening, and The Threepenny Opera.
Least Favorite Show: probably Mamma Mia.
Favorite role you've played: Winnifred in "Once Upon A Mattress", Lucy in "You're A Good Man, Charlie Brown", 2nd Witch in "Dido & Aeneas" (my first opera!)
Your dream role: Well, I had a literal dream a few months ago that I was being cast as Maria in "West Side Story", but.... Elphaba in "Wicked", Audrey in "Little Shop", Rosa Bud in "Mystery of Edwin Drood", Christine in "Phantom"
How you became interested in theatre: the night when I was seven when I saw my first musical, Phantom of the Opera. It wasn't untill years later when I was onstage for the first time that I realized what that night did for me.
Your vocal range/part: Alto/Mezzo Belt, and Soprano, depending on my mood or song. It's good to be versatile.
Other interests: Circus (Aerial Silks), Poetry, and Fashion Design
Upcoming Shows: Little Shop of Horrors, Tommy, The Rocky Horror Show, and West Side Story


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UTICA Uticas Fourth of July festivities will take place at Southend Park on Thursday.
The day will kick off with a car show at noon. Antique tractors will be on display all day long and there will be food stands, putt putt golf and bouncy houses for the kids. At 2 p.m. there will be a draft pony pull and Northwest Territory will perform bluegrass music at 7 p.m. The fireworks will start at dusk, around 9:45 p.m.
The festivities are sponsored by Licking Masonic Lodge 291.
Published on July 1, 2013


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Stat fan that I am, today is a red-letter day as both the T&FN Annual issue arrived and the HS Annual did too (thank you, Mssrs. Hill and Shepard!). Later in the spring the USATF and ATFS Annuals come out. I must be inherently anti-social, because I enjoy looking through these as much as going to a really good meet!
And here's your Trivia question:
Which Oly event has the oldest Boy's HSR (who, what, where, when?). It's from the 70s.
Girl's? (same year)


text:
Order direct on 0800 140 40 40
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text:
Hope our service can make you satisfied!
DHgate Safety payment: ; DHgate Escow payment service Paypal ; Credit Card; Bank to Bank Wire Transfers; Western Union, You can click the link for the details of payment way as follows:
We will send out your items very soon if received infromation of your payment
We provide the Tracking Number, too, and you can follow your order`s progress on this website:
We can supply all kinds of brand T-shirt,Sweather,Sunglasses,Sports shoes ,Jeans , Jackets ,Boots .hats,scarf.
The products have sold well in many countries such as :USA ,Europe ,Middle East ,and in Southeast Asia etc...We warmly welcome more customers from abroard.
The products in which we are introduce will have their own manufacture. We also can get the most veriaties products in different suppliers
Please Write your order details in the comments when you place orders
we are trying the best to offer you the best products in good condition and lowest prices with the fast delivery in sevices .We also expected to establish a long term business with you in the futures.
Will you try to do bisiness with us , This is our pleases and appreciated , thank you !
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