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It takes a special mix of the right people, the right equipment and facilities, and the right attitude to manage a successful move. JK is fortunate to have many wonderful unsolicited client testimonials regarding their experiences working with JK Moving Services. Thanks to all of our clients who have taken time out of their busy days to stop and drop us a line.
The team that moved me last Friday — Luis as the lead, along with Ivan, Jimmy, and Mario — was excellent. They were smart, hardworking, personable and polite, and even brought a little humor to a very hot and humid moving day.
Many thanks for your help in setting this up, and sending me such a fine team.
Just wanted to let you know how very pleased we we have been with the packing and loading services. Your people could not have been more professional and great to work with. Everything has gone without any major issue. We wanted to especially note how great Chad handled things during the loading yesterday. The care demonstrated for both our home and our household goods was outstanding. We are looking forward to our delivery and anticipate the same superb standards.
Sonia C. — I'd like to compliment the JK Moving team for their excellent service they provided last week. Mr. Jaime Baires, Fernando Bobadilla, David Nicholas and Keith Coles performed an outstanding job in packing/unpacking and moving the artwork and office furniture away from the walls without any incidents. They completed their tasks in a timely fashion allowing the painting job to happen as scheduled. Also, a special thanks to Christi for her professionalism in coordinating this project and providing the insurance documentation required by our landlord.
Needless to say, I am highly pleased with your personal dedication in meeting our requirements within our aggressive deadlines.
Such a commitment to great customer service is to be commended. You can be sure that I will continue to do business with JK Moving in the future.
We were so impressed with Andrea and Scott and how they handled our move to the apartment that we would love to have them back on 5/28 to handle our move into your storage facility. They worked so well with us and were so conscientious and professional that it really earned our loyalty to JK Moving. We will inform our realtor to recommend JK Moving to all of her future clients.
And thank you, too, Megan for taking care of our move and our various schedule changes. You have worked very hard to make this a trouble free experience and we really appreciate your help.
Jennifer E. — Our move went great. Your men were awesome. They worked well together, were polite and courteous, and after initial direction did not need to be constantly monitored. They also asked questions when they needed clarification. Everyone involved was very happy. I am looking forward to working with all of you again in a few months with our big move.
I wanted to put in writing how appreciative we are for the service provided us yesterday. Tom and crew showed up and in a very professional way and began the process of packing and moving out all of our possessions of 30 years. They inspired such confidence that within an hour of their arrival I was sitting on my couch reading the newspaper and drinking a cup of tea.
After about 15 minutes of this sense of relaxation, the adrenaline kicked in again and I thought "What am I doing? I need to be more involved and get out there and help and supervise more." I walked out of the kitchen to find everyone very carefully going about their business. Tom, with his clipboard was taking inventory. Thomas and Immanuel were moving the boxes that had been inventoried. Charlotte was wrapping our family china. Gus was out getting the flat packed to his satisfaction. It was obvious that everyone was intent, purposeful, and paying close attention to each detail. I asked if there wasn't something I should be doing and they told me to go back and keep relaxing! After weeks of working hard to prepare for the move, it felt so great to be able to sit back and leave the rest to your team.
It was an added bonus to talk figures with you at the end of the day and realize that our total for this phase of the move was under your estimate. We send a huge thank you to our team of 5 and to you and everyone at JK for this beginning leg of the move. We have every expectation that the delivery process will go just as well.
Jason J. — The move went very well, I am very thankful for the support of the PM, Giancarlo, in getting the place prepped and assisting me in making sure that everything executed smoothly.
He came and checked in and the guys did a wonderful job in keeping the move timely and professionally.
I wanted to leave you a comment regarding our recent move from with JK Moving. First, thank you both for your flexibility and responsiveness to our needs.
The move went very well and Liz and I are very pleased with the crew you sent. The crew was patient, professional, and worked non-stop for the entire 9 1/2 hours it took to move us from Triangle to Alexandria, with a stop to the storage unit. I still don't know how they were able to fit everything in the storage unit but they did, in the most impressive manner.
Thank you and the entire JK Moving Services team for making our move much more stress-free than it would have absolutely been. You have earned a future client and know that you have also earned my referrals.
Tony S. — Please let Al Torres and his crew today know that they did outstanding job. Al is a superior, extremely organized PM! All equipment packed and moved, completed in record time.
Tim L. — I am pleased to say that the move of the Network Equipment from ATPCO to Raging Wire was smooth and without any problems. I was extremely pleased with JK Moving. They packed the equipment accordingly and proceeded to handle everything with care. The truck that was used was basically new and the driver was excellent.
I write to express enormous gratitude – and amazement. During my May 1 move, my new wood floors suffered a gouge in the rear of the apartment. An older 20" television set and the leg of an antique bench were broken. I figured these were the travails of moving, and did not complain about the problems, though the floor in particular bothered me – until yesterday afternoon, when one of your colleagues phoned to survey my moving experience.
Within hours, two other JK folks phoned – Angel and a Mr. Glass, and this morning – less than 24 hours after my complaint – Steve Morris phoned and then he and Vincent Almanza arrived within the hour. They expertly repaired the floor and the bench. They were consummately courteous and professional.
I had not contacted JK about the damage because I figured a moving company would not want to hear my complaints. JK exceeded not only my expectations but my imagination.
I now understand why JK was at the top of the recommendation lists when I consulted both my building, The Westchester, and my real estate agent at Long and Foster. You can count on me to help spread the good word about JK.
Enormous thanks again to you and your team.
DeWayne R. — It was a pleasure working with the movers from JK today. Pat and his team were extremely professional in every way:
There were a few moments where it was necessary to pause for others (i.e., the janitorial staff to empty and return trash bins, the IM driver to bring additional shred bins) and the team was able to shift gears effortlessly. They were very good about moving from task to task as needed.
Again, very professional.
Shannon K. — Our project went great yesterday. Your guys were wonderful!
But I forgot to tell you, your guys didn't gripe when our property manager made them move their truck. Didn't gripe when they saw the all the furniture they had to put together. (It was a huge pile/mess.) They had great problem solving skills. They figured out ways to fit all our junk in the storage room and still keep a 3 foot walking path from door to door. They figured out how to remove a stuck-to-the-desk without damaging the desk, even though it meant extra work for them. They helped figure out logistics and huge furniture placement issues I was having. They took such patience and care to place all the pictures and boards. The walls look great! They cleaned up every bit of boxes/paper and trash. They even fixed my problem I was having with our TV.
I got them pizza, but they deserve more than that. I wanted to make sure you know how great they are.
Arrived yesterday in Florida and unpacked what JK Moving Services packed and moved for us. Absolutely beautiful job of packing without a single figurine or crystal glass chipped or damaged in any way. Thanks for a job well done.
Susan D. — This has by far been the easiest move I've done. The JK team has been great. They've got people with really nice personalities and that makes a difference. All the GDC people with whom I've spoken are very impressed with how well organized and well run this has been. The attorneys have the attitude "Jill's got it" and know that it will be fine. I hope they take the time to tell you. They're certainly saying it when you aren't around.
I was told that JK is The Best moving company ever to work with. They are professional, efficient and friendly.
David D. — I wanted to send you all a quick note regarding your PM. Patricio. I have been at this business for 6+ years with over a dozen hospital projects under my belt and I have to tell you that I have been very impressed with Pat and his crews. He is on time, professional and the guy never seems to slow down! He keeps his crew moving and is very organized. His "can-do" attitude and understanding of what needs to be accomplished allows me to trust that the work is being completed – correctly without me having to babysit.
As you know medical facilities are very complex and having him onsite lets me take care of other project business without worry.
He is a benefit to your company and because of my experiences with him I wanted to let you know that I will consider your company for all of my future projects.
Elizabeth M. — Your staff has been beyond amazing! Every single person I have had contact with has been top notch; I have never had a more pleasant experience! What could have been and probably should have been a very stressful event was a beautifully orchestrated occasion. JK Moving is spectacular!
Everything went smoothly on Saturday, we are all packed up. The movers were very professional.
Joel B. — JK Moving Services did an outstanding job moving over 1,300 computer assets from TSC stock room to new Largo Hub Expansion today. The team of 9 professional movers worked very efficiently and carefully to move these critical items using 4 trucks and dozens of moving carts. They all did a terrific job, worked as a true team, and are to be highly commended for their top notch efforts!
Eileen W. — I want to let you know that the moving crew we got assigned did a great job. They arrived on time, walked the space and very quickly decided how to handle the move. Every person did what they were asked to do and fully cooperated with each other. Since we did the packing of the supply room, kitchen and files the day before, we were able to do the move in less time than anticipated.
The first day went really well. In 5 hours they did 85% of the packing. Tomorrow all they have to do is crate the large paintings, fit them in and go. The crew are very professional (I did some apartment to apartment moving in NYC while in college). They even noticed wobbly legs on the dining room table and built a box for it and wrapped it, marking it fragile. I am very happy with the packing so far!
Neil S. — Ramiro and Fernando did an awesome job hanging pictures for us and taking away some trash. Seriously, everyone here is blown away — multiple clients have asked me who I go to for picture hanging. I told them — JK!
Please make sure to tell JK Movers what a great job Ramiro and Fernando did putting up the pictures in my office. My white board was kind of shaky and they worked until they got it just right.
Both the pickup team and delivery team were outstanding — both professional and courteous. The pickup team arrived promptly, and began loading the truck as items were packed and ready for loading. This process was wonderful! First time I've ever experienced this, but it made the move go so quickly. The only negative about the entire process was the number stickers. Many of these fell off between pickup on the 15th and delivery on the 1st - so we had some difficulty reconciling the items. Stickers that adhere are critical to a very smooth accounting process. The delivery team identified that many of these had fallen off in the less than 2 weeks between pickup and turnover to them. JK Moving was exceptional in coordinating all the elements of the move, even scheduling my delivery date well in advance.
I just wanted to say that the entire crew involved in my move Friday was excellent. Oswaldo did a great job in leading them.
The movers got everything out by 10:30, the deadline and the time of the walk-through for the settlement of our house. The buyer's realtor was complaining throughout negotiations and arrived with a look that she was going to create a fit maybe because she saw the truck still parked outside. But when they saw how everything had been taken out, the walls were not nicked or damaged, and the place was spotless (the movers accommodated the house cleaners letting them do their cleaning as they emptied each room), the buyers were all smiles and as nice as they could be.
Thanks for handling the logistics for the move. I must admit I wasn't sure it could be done. And it was so nice not having to keep the stuff on the truck overnight and sleeping on the floor!
Thank you again for everything. I think the move went quite successfully and it was a reinforcement of why we were right to use JK again.
I don't write notes to acknowledge excellent customer service very often, but sometimes when I receive service way above and beyond the call of duty, I like to make it known.
Moving to another state is a very stressful and unsettling task, but John Huffman showed up and made the move easy for us. He did a fantastic job managing every aspect of both sides of our move and took all the stress away. He communicated very clear and reasonable steps for how the move would be handled both to me and to the crews on both ends and the process was smooth and flawless.
My move is complete and I wanted to tell how pleased my wife and I were with the two movers and Shirley who handled our move. Shirley stayed in contact with me prior to the move as well as checking with me during my actual move day to be sure everything was going well. The two movers worked nonstop, carefully covered all our furniture and other pieces being moved and the move was totally seamless. Both men offered helpful suggestions and moved several items a couple times in our new condo to be sure my wife was happy with their location.
The move went very well, nothing was broken and we would use your company again without hesitation.
My husband has been in the Marine Corps for over 23 years and we have completed over 14 moves in our 18 years of marriage. This was the most professional and courteous move we have ever had! Bill just left after picking up our shipment up a few moments ago. He was so careful with our belongings and I feel so comfortable with this move. I am confident that everything will make it across the country with no problem from Yuma, AZ. The guys helping him load were awesome as well. Thank you very much JK moving.
Both packing and moving teams did a great job but the team that moved me on 2/1 was terrific and went above and beyond the call of duty.
Case in point:
When one of the casters for my bed frame went missing, Michael Acosta, the team driver for the job, showed up at my condo the following morning with 4 brand new casters and installed them. He called me at 8:30 as planned and got the job done. To me, this exemplifies the customer service that I have consistently experienced with JK Moving.
So I am happy with the way the move went. I think the fact that I packed a lot of the boxes myself and was pretty organized according to JK team was what made the first day go relatively fast.
I will definitely recommend your company to friends and work associates when they are considering a move.
Just wanted to let you know that JK's delivery crew was truly outstanding. JK is very fortunate to have Kenny (the driver/crew chief) as an employee. A real professional in every respect. The 2 helpers (Vincent/James) were also terrific.
The way Kenny can maneuver his brand new JK 18 wheeler is amazing - our house is 2.1 miles up a mountain road with sharp curves (including one S curve). It's obvious that Kenny takes a tremendous amount of pride in his truck. It was spotless inside and out.
Connie & Rory, we also want to thank you both for all your assistance and for being so responsive to our numerous questions/requests. Just as is the case with the firm I co-founded, it's obvious JK is a "client first" company.
Judy K. — While Grafik has had several staff members use JK Moving Services for residential moves, we had not had the pleasure of experiencing a commercial move with your firm. Since I have not moved my firm in over 20 years, I was not looking forward to the move and faced it with a certain amount of trepidation. In addition to all of our computers, servers, and furniture, I also had a number of personal fragile antiques that I was worried about.
I am happy to say that your team pulled off the move without a hitch. I felt very taken care of by all of the JK Moving crew. Our move manager, Kurt, allayed all of my fears, and was there at the start and the end of the move. All of our electronics were moved without a hitch and we were able to dismantle our offices on December 28th and we were fully set up and ready to work on the 31st. I found this nothing short of amazing in the middle of the holiday season.
The extra services that you provide — helping us get rid of old electronics and furniture — made all of the difference in the world. It spared me the headache of trying to find a recycling center that would take my old printers, phone systems, and outdated hard drives, and I felt good knowing that my excess furniture was being put to good use.
While I am not contemplating another office move anytime soon, there is no doubt that I will be using JK again, and I will happily refer you to all of my business colleagues. In an industry that is full of marginal operators it is a delight to find a professional organization of JK's caliber. You have put true meaning into "what matters most."
They were fantastic. Showed up with very short notice over the Christmas holiday (Thursday 27th), packed me out in 3 hours, and were as professional, courteous, and nice as they could be. Could not have asked for better. Granted, it's the off-season, but I was so impressed that they delivered my HHG in 9 days. The following Saturday (Jan 5th) they delivered — again, unpacked me in 3 hours and were as courteous, professional, and considerate as possible. Very good experience with both pack-up and delivery crews.
Thanks for checking on us! Everything arrived safe and intact and we are already enjoying our belongings in our house in Trieste.
Let us just say that your follow up is perfectly in line with the great service and professionalism you and your team has showed us.
Choosing your company for our move proved to be a very good decision.
First let me say, we had a fantastic experience visiting the office and warehouse on Friday. Everyone was incredibly friendly and helpful. Isaac in the front did a tremendous job helping me with the boxes and assisting in the sizes I would need for specific items; he also packed them in the car. John in the warehouse was very knowledgeable in regards to helping me understand the scale, weight of the truck, and the weight ticket. John was so kind with the boys, I asked if we could see a truck (Lucas had been talking about them all morning). John took us to one of the big rigs and Roy the driver of the truck was again so friendly and accommodating. Roy allowed Lucas in the cab and gave him a tour showing him all the bells and whistles, which made his day! Isaac, John and Roy were the definition of customer service!
I wanted to let you know that the crew that packed up our house on Jan. 3, and the crew that moved all of our possessions into our new house on January 4 were fabulous – I would give them all A+. They were polite, knowledgeable, personable, and very good at what they did. In addition, they kept the tone light so that the move did not feel like such a big deal.
A team from JK Moving Services handled our recent in-town move on Saturday, January 5th.
I was very impressed with the team. Highly satisfactory experience.
They arrived on time. They were cheerful, upbeat, and helpful. They were patient with, and kind to, my 3 young children. They went the extra mile to make sure the job was done right. They worked hard, they worked well together, and they were efficient.
I have used other moving companies in the past and so have some frame of reference for comparison. JK is the best!
I had an equally positive experience with you. You were gracious when I was late for our initial appointment for an estimate and you answered a question I had after-hours within just a couple hours of my emailing you.
Your entire team seemed to understand how very stressful moving is and you all did your best to make it easier and less difficult for our whole family. I will not hesitate to recommend JK to my friends and neighbors.
Just wanted to thank both of you for a very effortless and perfect move of our furniture and personal items across the country. Everything was on time and wonderful. I have let Susan know it was a great move and not to be afraid to recommend you if she runs into a client needing moving services.
Thanks again for a great job.
Our move on Friday, Dec. 28, 2012 was the smoothest, most professional move of household goods we have ever had.
Luis Collantes' team, managed by Carlos, was exceptional in every respect. Arrived on-time, worked non-stop to ensure all our good were delivered to Leisure World within the assigned time window, and completed by the 4:45 end time required by LW. The crew was courteous, professional, and went out of their way to ensure everything moved as we specified. You will recall that this was a move comprised of several parts … things that moved to LW, things we wanted moved to our garage, things that moved between rooms in our home, and things that stayed where they were. Carlos and the three men with him executed the moves without a single error.
I take pride in making wise decisions… picking JK Moving for our move is one of the wisest I've ever made.
Erin A. — It went very well and fast! Ricky and his team did an excellent job and were very professional! We were very pleased and I'm happy to share that we will definitely be using JK for our Reston move!
Thank you again for the wonderful service!
We were moved from Vienna, VA to Jacksonville Beach, FL by a team led by Ron (driver) with Wayne, Derrick, Dre, George.
They were very professional. They listened to us and provided alternatives in packing, moving items, and assisting us from start to completions. We would use this service again and have recommended JK to others.
I would like to compliment Carlos, Aly, and Vicente for a job well done yesterday with our move to our new home. They were efficient and took great care of our stuff. We wouldn't hesitate to use JK again. Please pass along our compliments to the team, we couldn't have done it ourselves.
I just wanted to say thanks for the excellent packing/moving service your team has provided over the past few weeks. Both packing and delivery experiences were by far the most professional and best moving services I have experienced. Please convey my feedback to the moving team as well the specialty packing guys. Thank you once again for making my move an extremely smooth and positive experience.
I want to express our appreciation for an excellent move by JK and your team. The packers did a great job as well. Clearly JK movers have a culture of client satisfaction, client collaboration, professionalism and excellence. We appreciate the team you put together to make our move easier.
We will be calling on you and JK to move our storage areas in Arlington as soon as we clear some space.
My husband and I wanted to let you know that our move from Maryland to North Carolina went smoothly and how pleased we were with Mr. Glen Cooksey. He was professional and helpful and created a non-stressful atmosphere during the entire moving process.
Yesterday, the final stage of my move with JK Moving Services was completed. Although the employees I dealt with would probably just say they were simply "doing their job," I know better. There are lots of ways to "do the job" of moving people from one spot to the next. From the very first phone call with Tina Buckley, to the confirmation and follow-up calls from Shirley Perotta, to the actual physical move with Joe Cook – working with JK was an exceptionally good experience. And, I am very experienced! My husband and I estimate that over the years we have hired moving companies no less than a dozen times. We have worked with small local movers in several states, and have worked with several of the major national companies on cross-country moves.
Your company had moved my husband from Arlington to Reston last summer and he was really pleased with the entire process. I told him that JK never came up in my numerous searches and that I didn't think you all dealt with cross-country moves. He checked … you do … and he spoke with Tina. Within minutes, we had a move scheduled for just a few days later.
On Halloween day, as promised and even 5 minutes early, a shiny new 55-foot moving van (with very cool logo) pulls up our mountain road. I am greeted with a smile by Joe Cook and two other movers. Joe is really terrific and I'm sure you know how fortunate JK is to have him representing your company. All of our precious things and even our junky-but-sentimental-things was handled with care, wrapped for protection and loaded up with no hassles. Joe is professional, attentive, and thorough. He made the whole tedious process pleasant and even fun for me.
Finally, I booked a flight and headed to Reston. Although I wasn't expecting delivery until maybe tomorrow, everything was delivered and unloaded yesterday, which was terrific timing for me. Joe, Steve, and Brian did an excellent job. Joe even managed to repair a very valuable bookshelf unit that a prior mover had broken, so that it would all fit together as designed. They were really great to talk and laugh with – but they got the job done swiftly, with obvious care and respect for our things. This was truly the best overall experience I've had working with a moving company.
Final note: Every single time my husband and I have moved, he says the same thing – "Next time we move, we're having a FIRE!" Well, thanks to you and the team you've assembled, next time we move, we're calling JK MOVING SERVICES!
Cymele S. — I am very excited to report that the SOC move project scheduled for this morning went very well. The JK Moving technicians, Felipe Gonzalez and Oscar Edgardo, arrived promptly at 7 AM. They were efficient, professional and friendly as they prepped the facility and furniture for relocation. They worked very well as a team and showed concern for not only my needs but the individuals I support as well. The gentlemen finished the entire job by 8:30 AM. Another job well done by JK Moving!
Thanks to the JK Moving Team for getting us from Falls Church to Hilton Head. Everyone was professional and hardworking and helpful and exactly what we had hoped for. Glenn was the driver and we see why he got the driver of the year award … hard working and strategic.
Just wanted to pass on our sincere thanks for a FANTASTIC move. On both ends, your moving staff was fantastic. They came in, did the job, were always professional, and very prompt. I can't thank you guys enough – this was by far the best move we've ever had.
I just want to take a minute to tell you how wonderful our moving experience was with JK. From the weekend support that Clarke gave us, your ready support, and the EXCELLENT crew that worked so long and hard to move all of our belonging. We will recommend JK to all of our friends and family.
Again, we had an awesome experience during a very stressful time. Thank you so much!
Anne W. — Aaron and his crew did a great job packing the library today! I will admit I was none too thrilled when Aaron told me our 6PM book cart delivery tonight would likely be delayed by at least an hour. Aaron handled the situation very professionally, and was receptive and responsive to my concerns. He made a phone call or two and the first truck was in the dock before 6PM.
You both have been great working on this precarious project. But I want to give a special shout out to Aaron. He's been great too! Sometimes the crews in the field aren't recognized as much as they should be, and I like to give credit when due. The library staff has remarked to me on his skills and professionalism also.
This was the best move that I have had in over 41 years of military service. The crew was professional, clean and courteous. I have already recommended this mover to three of my friends. If all of our military members could have a move like this there would be no complaints. They were superb!
I can't tell you how impressed I was with the moving team that came on Wednesday morning. Most of the boxes (especially books) I couldn't move myself … but those guys had everything moved, wrapped and labeled by noon! JK Movers definitely gets my vote! Thanks for all your support, knowledge and help!
Jim R. — Your team was excellent in our move last week … very professional, careful of our equipment and cautious in moving racks thru our facilities … they were each prompt and polite and the supervisor was clearly in charge and the group worked well together.
Your guys showed up today right on time and did a fantastic job. They were very careful of my household goods and of the apartment I was moving in to. They were also very fast and efficient. Thanks to JK Moving for excellent service.
Michael G. — I just wanted to take a moment and say thank you for making our past move into the 393 building a tremendous success. Please also extend a very heart felt thank you to Giancarlo Dall'Orso and his entire team. I have heard several comments from our staff during and after the move saying how impressed they were with the professionalism and care they used to move not only boxes but all of the furniture that was involved. They did a great job protecting our new building and it was noticed by many. Again thanks to all your team involved, we will look forward to our next move with your help.
We are remiss in not sending this sooner, but the boxes that JK Moving packed and moved so professionally had to be unpacked by non-professionals... us! Aside from the fact that there were so many to unpack, it took us a while to get our system smoothed out so we weren't tripping over each other, falling into the clouds of newsprint, or stabbing each other with the box cutters. Your professionals would have had such a laugh! There's a really good reason to hire people who know what they're doing... they know what they're doing! And JK Moving is simply the best!
We want to recognize the people who made our move from Alexandria to Port Royal, SC as stress-free as possible. Grant McPherson, Megan Crawford, Elyyael Casablanca and her crew, and Bennie Hale and his crew were all top notch from start to finish.
Grant, as the first person a potential client meets, set the tone and represented JK Moving so well. He was knowledgeable and extremely helpful as we decided what should go into storage while our condo was on the market and then explained the eventual move to South Carolina. The iPad is a great addition, especially since Grant knew what he was doing with it and it operated without any glitches!
Megan worked with us so patiently, trying every possible way to provide a seamless pack, load, and delivery. We talked to her repeatedly about one issue or another and she never sounded rushed or short-tempered (I would have, if I'd been talking to me!). She assured us that it was all going to work out and then made it happen.
Elyyail Casablanca and her crew were just amazing. They arrived on time, introduced themselves, assured the dog that he was cute, and then dove in. Their work ethic was remarkable. They paid such close attention to what they were packing and pointed out things that I'd, frankly, never noticed. Since we unwrapped what they wrapped, we appreciate and respect how well they took care of everything. There was absolutely no damage.
Bennie Hale and his crew were truly impressive and they had quite a challenge... move our things out of the condo, down the hall, into the elevator, and, finally, onto the truck. They, too, arrived on time, introduced themselves (apparently, you have to be tall to be a part of that crew!), and started loading. What a super group they were... good-natured and so professional! They must be your premier crew. Our goal was to meet Bennie in Port Royal to off-load the delivery to a storage unit. We were on I-95 and the truck actually passed us... how often does that happen? You can't imagine how relieved we were that it was JK Moving and Bennie transporting all our worldly possessions and not Ralph's Moving and Motorcycle Repair... We met Bennie at the storage facility and, although it was the end of a very long day for him, he acted as though he had all the time in the world and made sure that the delivery was properly off-loaded and stored. We appreciate his determination very much.
Thank you so much for such a positive experience. Your skill working with people who perhaps haven't moved in a while and need lots of reassurance is appreciated and is, most assuredly, one of the qualities that set you apart from other moving companies. Please convey our thanks to everyone!
First of all, I want to say that my wife and I appreciate your assistance and attention to detail in helping to make our pack/move on 24-25 Sept one of the very best that we have made.
This was my 24th move, to include moves outside of the US to Japan, Iran, Bosnia, France, Canada, and twice to Germany during my association with the military. As you know, I also worked two summers while in college for Mayflower Smith Van Lines, therefore, have some credibility on how the moving business operates.
My wife and I have unpacked all boxes and arranged our furniture--not one item damaged or broken!
Please inform management that Miguel's packing team, and Mario's moving team were friendly, helpful, and professional throughout the process.
Although we have not opened all of our boxes, everything we have seen so far came to us undamaged. Your crew was very professional in all of their work. They stayed with the task from the moment of their arrival until the job was done. They were quick to offer their assistance to us during the unloading period. We also received a call from your quality control staff advising us that, with a phone call from us, they would be happy to come back out to our home (in Northern Maine!) to pick up empty packing materials. Since we entered the Army in 1969, we moved our household goods 20 times. We have seen the good, the bad, and the ugly. Your crew was superb. It is clear to us that your company is outstanding in its field. A special note of thanks to Jonathan, who was our counselor from JK Moving. He was extremely good to work with: bright, concerned, and extremely supportive. We were especially thankful that he and all of you were willing to work around the difficulties you faced in delivering our 17,000 lbs. over a 4 mile dirt road which didn't permit passage by your tractor trailer. As has so often been said to us during our time in the military, we would like to "Thank you for your service".
Chris F. — Just want to take a couple of minutes to let you know how pleased we here at Orbital are with the service JK provides for us on nearly a weekly basis. The crew is always very professional and willing to go the extra mile with anything we ask. They are conscious of their surroundings (professional environment), they prep any area(s) they will be working in and strive to do a complete, thorough, and excellent job every time they are here.
Aileen M. — I wanted to tell you that we were so pleased with the crew that you guys sent over to help us with our move! Andre and all his guys were a pleasure to work with and very professional and polite. They were so incredibly helpful, I don't know how we would have done this without them.
I wanted to thank you very much for an outstanding move. Everything was wonderful--from working with you on an estimate to the final delivery of our possessions. I want to compliment you and JK on how smoothly everything went with quite a complicated move involving a house and two storage units from Virginia to New Jersey. At every stage of the move, your team was outstanding and professional, from your packers to the loaders. Most of all, Gabriel and Jorge were extremely helpful and a pleasure to work with. I would recommend JK, and in particular, you, Gabriel, and Jorge, to anyone who asks me for a moving recommendation.
I just wanted to write a short note to say your movers are polite, efficient, hardworking and amazing!! Our two day delivery went smoothly and the guys and gals unloading did an incredible job. THANK YOU! This was our first experience with your moving company and I will definitely recommend them to our military friends moving into or out of the area. They have no easy job and we appreciate all they did for us!
I just wanted to take a moment to say Thank You.
My husband was the one who had to deal with the movers being in the house on Tuesday and Wednesday, and he said that the group of guys who showed up to the job, were tremendously nice and easy to work with. They moved quickly and diligently. He had nothing but positive comments regarding the packing of the house experience. I absolutely appreciate the excellent customer service provided, and wanted to ensure that the compliment was communicated to you all. It is hard enough to all of a sudden pick up and move from state to state, with a family of 3 small children and a home we had just gotten comfortable in. As difficult as change can be sometimes, it made all the difference the way those movers acted and behaved.
I experienced service from David and his team that went WAY beyond expectations. I've always been a fan, but now my admiration and support for David and his entire international team is unshakeable. He's a real pro. And I know you give him lots of support. Thanks for that.
This is the first chance I've had today to send you a note about our move into storage that was completed yesterday. Ann and I thought it was excellent and we want to thank you both for all of the help you provided. Both of you were very responsive when we had a question or needed some clarification. And, Kent, you hit the pallet requirements right on the mark at 20. Very impressive to me. Fred, JD--and others--handled the packing with skill and good humor. Most of all, Roy and his crew were terrific over two days, everything we could have asked. They were courteous, efficient, diligent and very hard working. All in all it provided us with what we had requested a "no drama" moving experience by professionals who, to us, really did seem dedicated to getting it right.
We know this is not the end, since we have household goods in storage and have a line haul move ahead one day, but our experience to date gives us great confidence the next phase will be handled in the same careful, professional manner.
It has been a long time and I cannot say that a day goes by that I think about you and most importantly how successful your company has grown over the years when we first met.
I always like to refer you to people that I know.
I am writing to you however, to praise your talented team that assisted my elderly parents this past weekend in their move from Bethesda to Annapolis. Mike Amos, your sales associate was outstanding, Shirley, very organized and helpful in the coordination of the event, and finally, the crew of Frankie, Thomas, Melven, and Glenn were fantastic. The crew showed up at 8:10am on Saturday and got right into the job. My parents and I were so impressed. They were careful with everything and were helpful in offering suggestions when there were questions presented. Chuck, you are so fortunate to have such a great team representing you out in the field.
It's people like Mike, Shirley, Frankie, Thomas, Melven, and Glenn that are a tribute to your success! I still feel like even though you have grown so much over the years that there still is an underlining feeling that JK is still a family owned and operated business.
I wanted to pass on my huge thanks for a fantastic move to the great crew of Frankie, Booker, Breibi, and Melvin. They were wonderful to work with and the hardest workers. Please make sure that their supervisor knows that. It was not an easy move and they were professional, hardworking and the nicest guys. Thanks again for helping make my move so smooth.
I just wanted to let you know that I had a wonderful experience with the two movers that helped get the job done today. It was not an easy task to go up and down four flights of stairs in this humidity - but they never complained, were very professional and took that extra step to ensure that everything was packaged securely and safely.
Again, thank you for making this whole process so easy and I will be sure to recommend your company to anyone that is looking for reliable and trustworthy movers!
Thanks a lot; the move went great - Mario & the crew were quick and got everything done in good time and professionally. I agree there were more moving parts on this move than on other moves - but everything went smoothly. The crew was able to use the cargo elevator briefly to get the moving/packing supplies to the condo, then they spent the next several hours packing everything up. Once they were done packing, they were able to use the elevator during the 4-hour block to take everything down and load the truck/lift van.
The move went extremely well yesterday. I want to express my appreciation for the quality of work provided by Keith Hall. He was an absolute pleasure to work with. Really a top notch guy -- his work was outstanding.
So far, there is very little evident damage from the move. We did notice, however, that one corner of one of my antique pieces came a little loose during the move. Keith mentioned that you may be able to send out a repairman to work on it. Would be interested to know what you have in mind and copying Stephen for his input on how these things are dealt with.
Thanks again. I'm extremely happy with this JK move.
I was extremely pleased with the crew that loaded and moved my HHG. The crew was extremely professional and took exquisite care of the packed goods as well as my former and new home. Michael (crew chief) was a true professional and was attentive to my concerns.
Just a quick note to say thank you so much for flexing and getting our household goods delivered this past Sunday. It's been a whirlwind since then but the driver, John, and his crew were fantastic in what they did. Delivering on Sunday allowed us additional time to get boxes unpacked and settled in prior to my change of command. Our house is still a ways from being truly settled, but we're light years ahead of where we WOULD have been without you all's help.
Chris S. — JK Moving's service has been outstanding – any chance I get, I let folks know what a great job you did for us and for our CEO's moves.
The moving company JK Moving did an OUTSTANDING job with the packing, shipping and delivery of my HHGs. Their workers were courteous, friendly, worked in a proficient manner and on time. While moving my couch in my new house the movers tried to put it in the basement, like I asked them to, and make a small hole in my wall. The company sent a repair guy out within a week and fixed the hole in my wall and it looks great. I would recommend continuous use of this company.
The move went really well. Your men did a great job and the only breakage or damage so far has been as a result of me and my kids. We each have one item that we broke. I am guessing that we should not apply for a position with your firm - LOL! Your men may have another opinion about the move. I know you were aware of how heavy the furniture was but your men were shocked at how really heavy each and every piece was. I know it was hard work so I bought them lunch, drinks, cookies and gave them each a tip at the end. I asked if they wanted beer but was told that they could not accept. I thought you should know that even under duress they were very professional. I was particularly impressed with the move leader. I would happily recommend your moving service to anyone with expensive or antique furnishings.
I just wanted to let you know that my husband and I are extremely happy that we used JK Moving for our recent move. Mike Amos and the moving team that moved us that day went above and beyond for us in every way – from helping us to obtain used boxes to working 14 hours straight to get us moved. Nothing in the entire move, including furniture, boxes and our homes were damaged during move. We are extremely happy with JK and wrote positive reviews on Google+ and Angie's List. We will definitely use JK again and will refer them to anyone who asks.
I wrote to you a few months back to commend your staff for the great job they did in helping us downsize to storage to sell our home. Another crew, led by Michael Acosta, finished packing our house on Wednesday, June 6th, and they again hit it 'out of the park'.
In some ways, this job was tougher than the first time. My wife and I ran out of steam the week before, and this time we needed help in packing the kitchen, and all our pictures, and lots of heavy furniture, patio furniture, and a huge Vermont Casting grill which was on our deck with 20 steps down to ground level! Mr. Cristhain Avendavo, Jose Centeno, and Breibi Ortiz really worked their butts off with no breaks and no complaints. Working literally on water and string cheese that I brought from 7/11, they never slowed down from 8:00 in the morning until almost 5:00 in the evening. I was exhausted from just watching them. From the clear plastic runners to protect the new carpeting to closing the truck at the end, everything went well. No wasted movements, no complaints, each knew their role and just kept working until the job was done. My wife and I were truly impressed and thankful for their efforts and advice to us.
During the day, Mr. Doug Hatch came by to check on progress, walk the house, talk with his crew, and talk with me to make sure our expectations were being met. We really appreciated his visit to check on us. And of course, Mr. Rory Crawford had done the preliminary estimating down to the pound, and I think I signed off on 276 listed items packed.
I have recommended JK Moving to five or six neighbors in our development, and I'm sure you'll be getting more jobs in Longmeade Crossing over the next year or two. We look forward to the JK truck bringing our household to Mechanicsburg, PA, in the next few months. We have full faith and confidence in that last leg, based on the fantastic work done so far. We are so impressed with your professionalism, and I really want you to commend the guys who did a seamless job. And, I don't want to forget Nathan and Nick over at the warehouse who helped us on four or five visits to get more boxes and supplies. From paper to tape, to using the forklift to get us special jumbo boxes on the top shelf in the back, the guys there made us feel welcome and extended the JK friendly and helpful in any way they could. Please let them know we extend our thanks for their help. We just thank you all so much for your fine efforts.
My daughter and I were so pleased with the move from Richmond to Baltimore last Saturday. Jason, David and Marshall were extremely courteous, professional, and got the job done with good humor and patience. This is the third time that I've used JK and will continue to use them for future moves as well as recommend them to others. Thank you for making the experience easy and non-stressful. I also enjoyed my conversations on the phone with Shirley and her attention to detail and her patience.
I just wanted to let you know that our packers yesterday, Diana, Francesca, Carla, Carlos, did a great job! They did what is normally a 2 day job in 1 day. They arrived at 8am sharp and were gone by 3pm. Amazing! Very polite and efficient.
I want express my gratitude and praise for my Driver/Manager for our move from Seattle to Rockville, MD. His name is Joseph Cook and he was sincerely wonderful. He was patient, understanding, cautious and educated us during the moving process. He led his team efficiently and was extremely courteous. He treated our belongings like it was his own. He is a keeper and would advise JK Moving to keep him happy! Next time around we will be requesting Joe!
Fran R. — Approximately seven years ago K12, a Herndon, VA based company took a chance and engaged JK to move our corporate office from Tyson's Corner to Herndon. Previously K12 had used other office movers and they did not perform up to the standards of service we were expecting. For these past seven plus years K12 has not only engaged JK exclusively for all its office moves, but we are now using JK for both record and furniture storage needs also.
Since K12 is experiencing an increase in growth, we once again turned to JK to help us with a complicated office move this past weekend. This move was somewhat complicated since it consisted of an external move to another Herndon location and internally at our Corporate Headquarters building to three different floors. Although this took a few days to complete, the whole experience was great. Rocco Balsamo has provided his expertise prior to our move by attending our construction/move meetings and he not only listened to our concerns but provided us with an attentive crew manager. Alfredo managed every process down to the last detail. He made us aware that his goal was to get us back up and running with as little down time and interruption as possible and together with his crew he created a strategy that works with our move requirements.
With the exceptional service we have received from JK, rest assure that JK will be our single-source solution for all our office moving and storage needs going forward.
Thank you for supplying us with folks that understand that relocating K12 goes beyond just moving stuff and that JK can be trusted to offer innovative, timely and economical solutions for our office moves.
I wanted to write a special thanks, beyond my verbal acknowledgement earlier in the week, about the outstanding service we received during our move.
This was my freshly graduated son's first move, to a new job, in a city he had never been to before. I was on the load end, the nervous Mom hoping for the best while wrapping up the school year and giving exams in a High School that scrambled cell signals. It was the making of a sit-com.
Fortunately we were able to schedule times that were convenient, we had help on every level of your company, you responded to frantic e-mails about payment, you checked in at every stage of the move and everything went off without a hitch. Too boring for a sit-com, but exactly what was needed.
Maurice, Alfredo and Oscar loaded the van in Haymarket. They wrapped everything and were efficient and careful with the load. But more importantly they were very friendly, very well groomed and of utmost importance to me – pleasantly answered questions and took directions from a woman (which was not the case in a move my husband and I had to coordinate with a different company in Charlottesville). I was amazed at how quickly everything was loaded and impressed with their professionalism.
But even more impressive to me was the driver James. James was informative, made sure I understood how things worked and in a text I received from my son last night….was "the man." Honestly, I think he recognized the nervous mom and took extra care to make sure that things went smoothly. He promised me that he would take care of things – and he did, beyond what I could ever have anticipated. I cannot tell you how much better I felt knowing that James was in charge in Cleveland.
Just wanted to let you know that our household shipment has arrived safely at house in New Zealand. The movers there unwrapped most of it and commented on how wonderfully it had been packed by your Company! We leave for New Zealand ourselves next week and will see it all for ourselves and unpack the remaining boxes.
I want to thank you and all the people at JK moving - This was a great move - lots of communication (with Shirley) and the trucker, Jay was extraordinary at the Santa Fe end with two households of goods to put in the right place. The local movers were also so pleasant as were the crew that packed up art and loaded out from Virginia - all things arrived in excellent condition and it was just a great experience. I will always recommend your company! Simply wonderful. I've already given your name to someone here in Santa Fe.
The wooden floor on Jay's truck was simply spotless as was all the equipment, pads, etc. Wow. Thanks so much. I also want to thank you for the heads up on boxes and things at your headquarters, I took full advantage of both buying and using recycled boxes. It was greatly appreciated and the staff at that site was also so helpful in loading and getting materials for me.
The move went very well! I was extremely pleased with the services provided by JK Moving. As you know, when I first met with Grant, I was impressed by his professionalism and I really appreciated his little presentation on the company on his iPad.
I was very satisfied with the packers and movers as well. They took a very good care of all my stuff! On the loading day, Grant took the time to come to my house to see how things were with the move. That was very much appreciated!
I met with the Driver on Monday, May 7th and I was also very pleased with his professionalism. He was accompanied by his colleague and she was very nice.
The movers here in Ottawa were very good as well. Nothing was damaged, however, I think they could learn from JK Moving. They don't use the same technique to move boxes and I think it would be beneficial for them, and for the walls too! Again, nothing damaged but I had a few marks on the wall that I was able to remove.
Also, I must mention the excellent service provided by Robert Albrecht, my point of contact at JK Moving. I really appreciated his constant follow-up with me during the move. He contacted me a few times to ensure that everything went smoothly. He kept me informed when the driver crossed the border on Monday, May 7th, and he called me the day after to follow-up again. A few days after, I sent him an email regarding the pick-up service for all the boxes. Not long after my email, he sent an email to his point of contact here in Ottawa for pick-up - they came a couple hours after!! I was extremely satisfied!
I would recommend JK Moving for future moves at the Canadian Embassy!
Thank you very much for your help Stephen! And of course, I want to take this opportunity to thank Grant and Robert for your excellent service! Please extend my satisfaction to all the staff involved with my move.
Although we are nowhere near settled or opening most of our boxes, I wanted to let you know that our move via JK went very well and I submitted a positive Angie's List report this morning.
Not to be glossed over, James Parnell, and his helper Scotty, did an excellent job unloading and working with us on this end. They were efficient, courteous, and upbeat, which is no small deal when your customers are retirees. Also, my niece in McLean said they were very efficient in dropping off the piano, including the stool (which was of course not located with the piano). I did not mention this nice help in the Angie's report; I didn't want anyone to think it was a standard service. Please let the operations manager James reports to know that he did a very good job.
Thanks Shirley for arranging to get our Sleep Number bed re-assembled. They came the next day a got it done.
There's not much AT&T signal down here in Sutherlin, VA, so I haven't had a chance to write. The signal comes and goes, depending on the cloud cover, and it only works upstairs in this farm house.
After the crew left on Thursday, we continued unpacking, then I took my mother-in-law out for a steak that night. On our way to dinner we counted my household moves since I married her son in 1984. This was the fifteenth. Out of those, thirteen were full-service government (DOD) contracted moves.
I have a hard time finding the proper way to describe the excellent level of service that we received from JK Moving Services. It was by far the best relocation we have ever experienced. Mario and his crew treated my "Early Ugly Style" furniture as if had belonged to their grandmother, not mine. They were prompt, pleasant and extremely professional.
My husband's company is moving some office equipment later this year, from one Ashburn location to another. I am wholeheartedly recommending JK to L-3, for their move.
Darlene F. — ManTech International Corporation would like to thank you for your service and dedication to our company for the recent moves as part of our Project 2012, Phase I completed.
As you toured each facility with us, you educated our staff in ways to make each move easier. The forward planning by you and your team provided us less down time, smooth transitions, and all around satisfaction. Your exemplary customer service, demonstrations, and organization helped contribute to the largest reorganization of staff and furniture in ManTech history.
Our faith in your team helped to keep our team moving forward with minimal disruption to our daily work. Together we consolidated into approximately 120,000 square feet of office space, moving over an estimated 5,000 pieces of furniture and equipment.
JK's courteous and professional employees, along with their experience, training, planning, and organization have proven time and time again that JK Moving Services, Commercial Services Division is ManTech's best choice for relocation services. Thank you and congratulations on a job well done!
Zena T. — The movers were able to handle everything in a timely and professional manner. I am amazed at how little our team had to do and they made it look effortless. I'm impressed. Thank you again so much!
Sue J. — I cannot tell you how pleased I am with the service I have been receiving from JK, and my apologies for not relaying this feedback before now. Laura and Shannon make an awesome team! Laura is always there when I need something, and quick to respond. Shannon not only keeps Laura straight……But ME as well! And you know that can be a full time job!
Christina has been doing an excellent job on my invoicing, and Kris has been keeping up with the crews. Your PM's, Supervisors, Movers, Drivers, Installers … ALL have been providing outstanding customer service. All my customers that I talk to have been nothing but pleased with JK.
Laura is right there ANYTIME I need a last minute job, or have a question about something, or a last minute meeting….or even just to call and say "hi, how's things going?" She has been taking excellent care of me. I honestly didn't know how easy my job could be with the right support, and Laura is that support. It's been so long since I have not had to yell and fuss at a mover that I really don't know how to act. I know I forget to tell her sometimes, but I truly am appreciative and thankful for all she does.
Mike S, PMP — Everything went extremely well. Very professional crew; well supervised – we were very lucky to use JK Moving for our relocation.
Lynette P. — Many thanks for assisting us with the Plotter delivery today. I cannot say enough about Jay and his partner. Jay was extremely polite, patient and very understanding. He was here early and set-up immediately. He was extremely professional and represented JK Moving extremely well. He explained what and how he would be handling things and the delivery of the plotter went so smooth.
Mary H. — I need to let you know working with JK Moving is a wonderful, sweet, and a time saving experience! I have packed up this file room twice and this time was done in record time! And being able to do all this online. So smooth. When I would call JK with a question, someone answered the phone and my question. The spreadsheet with our inventory is very user friendly.
We had four of the most pleasant young men to help with our move. They were all so helpful and very patient when I couldn't make up my mind where some furniture would go. We will definitely recommend JK without a second thought.
Just wanted to take a minute to let you know how very pleased I was with your crew who helped me to move. They could not have been more wonderful and professional. It was great to see a crew who enjoyed what they were doing and understood the needs of the client and gave great customer service! Their expertise made what I felt was a difficult move completely stress free. Thank you, thank you!
Isa S. — Your crews this week were fantastic! Jeremiah and Joel were top notch!
Yvette B. — I heard from Teresa M. that your company did an awesome job on last week's move. FAS did not have one negative comment. Well Done!
I want to comment on the truck driver, Carlos Salamanca. From the time I met him on Monday morning, April 2 to the end of the move on April 9, he was a true professional. He took the time to go over the process with me, answered all my questions, and treated my possessions as if they were his own. As you are aware, moving is a very stressful time. His conduct really lowered my stress level. The only problem I had with the move was your west coast agent said I would have to pay for a shuttle since there wasn't room enough for the truck. Carlos had complete control of the vehicle and got it in with no problem, with him it was never an issue. He is well trained in all aspects of his job and was a pleasure to work with. Should I move again I hope he will be the driver. Please share these comments with him as I want him to know how much I appreciated his efforts.
Today, I had the pleasure of meeting another outstanding professional employee of JK Moving - Ms. Charlotte Walters. This petite woman came to our home to pick up boxes from our wonderful move with you guys on March 29th, 2012.
Ms. Walters drove her large truck through a small alley - exited and moved like lightning picking up our boxes and paper. Great personality and wonderful work ethic too. She even said if we need another pick up in a week or two to call again.
Again - Just another reason to recommend JK Moving - great service prior to move - during move - and after the move as well. Please ensure Ms. Walters is recognized.
Robyn O. — The move went very well. The crew was awesome; we even bought them pizza because they were so good. Thanks again for everything.
On March 29th, 2012 we had the pleasure of being moved by JK Moving. I would like to commend John Freudiger, Chuck Ware and Tony and his moving crew.
They all did a wonderful job lifting and maneuvering large pieces of heavy furniture over our condo balcony and down 72 hard wood stairs. We were very impressed with how they wrapped our stair railings and all stairs as well. Nothing was scratched.
We have done several moves being in the Air Force thirty years. This was by far one of the easiest - smoothest moves we have ever made!
John went out of his way to communicate prior to our move and then help the day of the move. He and Chuck really care about their staff and the customer. Many thanks for a job well done! It meant so much to us.
I just wanted to tell you that your movers did a great job yesterday moving my Mom into Westminster Ridge Assisted Living yesterday. They were on time, very professional, protected all the furniture and doorways, moved everything quickly. We were very pleased and grateful that you could move my Mom in on short notice.
I know you want to hear about any problems encountered by your clients, and I trust you want to know if the services received are beyond the expectations of customers as well. This is the reason I'm writing to you. I have moved close to ten times since the early 1970's. I've used several companies, and before JK Movers, I leaned toward Moyer Bros. No longer; JK Movers will be my only movers from now on!
My wife and I are beginning our relocation to Mechanicsburg, PA. Our realtor recommended I contact your firm. I spoke with Rory Crawford and he responded the next day with a visit. He was at our home about two hours, and was so professional, thorough and helpful, we had complete trust in him and decided no other companies would be contacted for comparisons. He offered us a coupon for free paper wrap, and directed me to your storage facility to get boxes, tape, etc. I was also impressed with the facilities there and the staff that helped me get and load what I needed.
The crew arrived last Tuesday, March 20th, to load up our first phase in anticipation of new carpeting being installed the next day, and to stage our house for sale. The four gentlemen that came were just fantastic. I want to commend Christofhel Galva, Frankie Brownlee, Quincy Bryant and Oldrin Ortiz for their advice and assistance. They showed us how to properly pad and seal our valuables, and were so efficient and careful that we did not have a single scratch or mar to our newly painted interior. And their banter and humor helped put us at ease for what would be a stressful, nerve-racking experience. During the day, both Mr. Doug Hatch, Local Dispatch Manager, and Rory Crawford stopped by to make sure everything was going smoothly and answer any questions. They made sure we understood the storage process, the costs involved, and how we could bring additional items to the warehouse if we needed to. The entire process, filling four pallets, was completed by mid-afternoon. And, I must mention the crew arrived here 5 minutes ahead of the scheduled time, which I really appreciated!!
Our house is now on the market and we expect to close and move to PA in late summer or early fall. We may have to have you store the rest of our furniture before our new home is ready. However it plays out, we would request that, if possible, we would love to have the same team of Mr. Galva, Brownlee, Bryant and Ortiz be the ones to move us into our house in Mechanicsburg, PA.
You have a great company and very professional and valuable employees. Your prices are reasonable and fair given the ultra professional demeanor of every person I've had contact with. I'd be happy to recommend you to anyone who contacts me, and I surely will provide your number to any friends or relatives who are moving. In fact, my mother-in-law expects to move to PA as well by fall, and she surely will use JK Movers at my recommendation and urging. Please pass along my sincere thanks to all of the individuals I have mentioned above. They went "above and beyond" the level of support and effort I expected.
Matt W. — I would like to extend my thanks for a job well done this weekend, 17 March 2012, in moving 280 safes, 200+ people and their associated crates and furniture. In 12 hours, the following individuals provided outstanding support in moving 280 safes weighing about 1000 lbs each from cramped quarters, then loading each on to dollies and then pushing them out of each office to the elevator lobby.
Craven McKoy, Drew Scott, Kyle Brooks, Greg Miller, Charles Ross McClay III
This move was managed and coordinated by Kurt, who has done and outstanding job.
Thank you for the support all these individuals provided in moving our people and equipment.
After asking for quotes from various moving companies, I decided to go with JK movers because of their responsiveness and extremely competitive quote. I'm glad that I made that decision because our move so far has gone smoothly. They have extremely professional and courteous staff who are willing to work with their customers. Maggie Duppins from JK movers has been managing my move and has done a fantastic job so far.
I would recommend that The Bank continues to do business with JK Movers as in my experience thus far they have been the most responsive and I have no hesitation in recommending them to my colleagues at The Bank.
I am writing to express my sincere gratitude for a job well done. My move was from Upper Marlboro, MD to Goose Creek, SC. I apologize for the delayed submission letting you know about the service which was provided to me in 2008 & 2009. Many things have taken place since my experience with your company. Upfront, I would like to say that my experience with JK Moving Services has been the best yet. I would also like to take this time to commend Joseph Pence for his contribution from start to finish. Mr. Pence did a superb job! The staff picking up & loading and delivering also did a great job. They were all professionals.
I recently had another move and it was a nightmare; the date was changed at least twice; the movers were late arriving and did a horrific job loading my items. Some items were not packed correctly or wrapped properly. Unfortunately, I learned this after my items were delivered to a nearby storage—where I temporarily reside. If this company is still in business, I will never use their service or recommend them ever—to anyone!
Tal W — I want to apologize to you for the situation that we came into yesterday. The office had not changed since my first visit several weeks ago. Nothing had been prepared or packed and not a single box of the 100 had been used. No labels or office numbering and to be honest I was embarrassed before your team. I had traveled up from NC and due to traffic had only arrived about 30 minutes prior to them so I was shocked to say the least.
There was nothing to do but to jump in and start. Your crew helped me label and pack, discard items and move. Needless to say we had a long night and didn't leave until 12:30 but they stuck right with me and stayed until the job was finished. The 7 hour estimate turned into 11 hours and I don't think anyone but those who were here will completely understand what we accomplished and the trouble we went through.
That being said I want you to know I am deeply grateful for their dedication and their help through the trying circumstances. They are a great example of customer service.
Beth S — The crews have been absolutely great all week. Thank you! It's amazing how easily the scope tables are moving. Today was the huge one and it was not problem.
I've gone through a total of eight (8) military moves since I've been on active duty and 10+ moves before that as a military dependent. This move experience, with JK Movers, was by far THE BEST experience I've had. The JK Moving did an outstanding job, from packing to pick-up to delivery. I sincerely appreciate the efforts of the JK Moving team to make this a positive moving experience. They exceeded my expectations and I'm greatful for a smooth move.
Barry M. — I am writing this letter to extend my gratitude for the excellent and professional service JK Movers provided for our recent office relocation. My staff was very impressed with the quality of service we received, especially the extra care your staff took to ensure that all our equipment was transported without incident. Everyone on your team was a delight to work with. Above all, I really appreciate the professionalism of JK Movers. Your team was very thorough and meticulous and committed to customer satisfaction. We know that we have many choices when it comes to our moving needs and without doubt, JK Movers is among the best. I would highly recommend your services to anyone planning a move. Once again, thank you for all your help and I look forward to using your company again in the future.
I just wanted to send a note of thanks. I called and left a message with Eric. The move went so smoothly and the guys were terrific. I was amazed at how quickly everything was done and with such care taken with everything. You should be very proud of your staff. I wanted to thank you for your calls and the wonderful job the guys did. They are certainly a credit to JK moving.
I just wanted to take a minute to thank you and everyone involved in my move! As I told you the other day, I'm SO thrilled. You were all fabulous, but I must make special note of Jomol and his crew.
They were great in the most inclement weather conditions possible…and Jomol…my goodness! He remembered my old house to a tee and came in here, a much smaller place, and just made everything work! I have grown to trust and adore him so much that the guys on this end thought we were old friends!
I write to thank you and express my sincerest appreciation for your assistance in moving my personal items from my office in Washington, D.C. to my home in Rhode Island. The entire JK and Moving Storage staff was highly professional and immensely helpful.
Dear Pat,
I have been remiss in writing to you to let you know how pleased we were with the service we received from the packing and loading crews. Our household items were packed and loaded in Germantown, MD. Both my wife and I found the crews to be very courteous and hard working during their time with us.
Special mention to crew leader/driver and his team. I was delighted to find them at our new home in Connecticut on time and eager to unload so we could begin to get settled.
Having spent my career in the customer service industry I know how vital the employees closest to the customer are to the reputation and success of any organization. These individuals represented JK Moving Services in a very professional manner.
Clarissa F. — The crew just left, and everything went very well. Our thanks to you and them for making it such an easy move.
Just wanted to let you know our move was so smooth. The packers and movers were fantastic, professional and did such a great job! We are so happy with your company and will look forward to using you on our next move. I will highly recommend JK Moving Services.
THANK YOU FROM THE BOTTOM OF MY HEART!!! The moving crew was absolutely SUPERB. The entire house was packed up, safely and securely, in 4 hours! Unpacked the same way, in the same time frame! They were careful, polite, funny, professional and never stopped moving!They must have been tired toward the end, but never showed it. All of my precious furniture got here without a scratch, NOTHING broken or damaged.I've let our real estate agent here know that she MUST recommend JK Moving to her clients! I am so pleased. I never thought moving could go this smoothly.
The whole process was FANTASTIC. Really. The moving company guys were super to work with—the packers, the loaders, the driver, the coordinator...all of them were top notch and I'd have them back for the next move. NOT A THING was scratched, broken or lost. Truly a remarkable move.
Bill D. — I found your team was highly organized, well managed, and did everything we expected and more. All in all, a very well planned and executed move by JK Moving—thank you!
Chris S. — Your team did a fantastic job. They were personable, friendly, very flexible & patient under what could only be described as the least advantageous of situations: Missing parts; no detail plan; more missing parts; changes in the original thought for layout, more changes etc.These guys worked hard to get everything just right and they worked late, until 8pm to get those modules to work for us.
They far exceeded my expectations and I was impressed with how well they worked as a team & how friendly they are. Please make sure our comments are shared with them and their respective supervisors!
Jessica J. — I'd really like to commend your team for the job they did the last few days. The relocation went smoothly thus a true testament to JK's capabilities. It is rare for us to find a vendor that sees the job through to the end. We've already recommended JK to another company in our building.
Joseph S. — One of the best moves I've done. JK was EXCELLENT. They accommodated my original dates requested AND did a door to door move (first time I've been able to do so). The movers were EXTREMELY professional and careful and worked very quickly, especially at the destination. Quickest offload we've ever had. GREAT COMPANY and would love to use again.
Nancy H. — I want you to know that your crew did an excellent job for us yesterday. It always seems to become much more complicated than anticipated and those guys were really great. Again, thanks for sending us another great crew.
Jen C. — I wanted to thank you as well as each individual on the move crew. All of the movers were extremely professional and accommodating. They moved all of our furniture until we were satisfied, no questions asked—that really means a lot considering the all of the stress involved with a move.
Maceo B. — I wanted to express to you both how much I am enjoying working with you both. I appreciate the timely emails, the attention to detail you both display, and making this task of moving these high dollar items very enjoyable. I have been working on this server project for 3 years, and I must say I am always a bit shy about outsourcing these items: however, I feel as though you two are part of our company the way you have taken care of this.
Kofi A. — As the Relocation Project Manager at Phelps & Phelps Consulting, working for the National Cancer institute (NCI), I've dealt with several relocation contractors and my experience with JK Moving has been phenomenal.
The JK staff has been consistently friendly, respectable, professional and most importantly, dependable. JK has performed several lab moves for Phelps & Phelps at NCI and have executed them flawlessly. Lab staff are particularly apprehensive about moving due to the possibility of equipment damage and loss of data. JK Moving has been very thorough in their attention to detail in meeting and exceeding expectations in implementing Phelps & Phelps' relocation plans, thus allowing the NCI lab staff to relax and focus on their research.
JK has relocated microscopes worth millions of dollars and other laboratory equipment including centrifuges, incubators, shaking platforms, bio safety cabinets and large sized freezers and refrigerators. With direction from Phelps, JK goes to great measure to ensure the work areas are prepped for moving and the lab equipment is packed and secure. JK has even built custom carts to facilitate the secure movement of specialty lab equipment. That service alone goes above and beyond any other moving company I have worked with. I would highly recommend JK Moving for lab moves.
Kim W. — The move went very well. The display cases and other exhibit materials were wrapped nicely. Thank you for all of your assistance.
The crews have been absolutely great all week. Thank you! It's amazing how easily the scope tables are moving. Today was the huge one and it was not problem.
Leon M. — Went GREAT! Perfect move with an excellent crew. I'm sure we'll be using JK again for some of our future moves...
Kaye S. — Thank you for reaching out. The moving team you sent in were wonderful: timely, professional and hard workers. You are very fortunate to have such professionals as part of your team.
Many thanks for your assistance.
Tony J. — Please let JK know that we appreciate their offer to come back and position furniture but after speaking virtually with all staff I have concluded that JK did a wonderful job in placing the furniture the first time. They truly provide stellar customer service.
We have been in Indonesia, in Turkey, in Russia, in France, in South Korea, in Lebanon, in USA and now in Bulgaria.
We went through many moves, but this one is our best for both the quality of the work done moving out (JK Moving Services)… AND for the work done with your FIDI partner moving in Sophia.
I can't thank you enough for all of your support on my recent move. Another very successful move managed by a team of JK professionals. This is now twice in just under 1 year when you and your team have come to my rescue! Please also extend my sincerest gratitude to Chuck and his senior managers for running such an amazing customer-service focused enterprise. My account rep must have called me 2 or 3 times to check in on me. I felt taken care of from the very beginning! With everything else going on around me, it was a good feeling not to have to worry about the actual move.
Please also make note of the excellent work that your crew did with my move!!! They even helped me jump start my car when it would not start. Talk about above and beyond the call of duty. They were professional, careful, kind, helpful, and genuinely a pleasure to work with.
Thank you so very much. Although I intend this to be my last move in a very long time, you should know that I recommend J&K to everyone that needs moving or storage support-personal or business. You are always at the top of my list.
This letter is long overdue, so please accept my apologies that it has taken me two weeks to relay to you and JK Moving Services what a fantastic experience our move was.
I was dreading this move, having had some not so great moving experiences in the past, but from the first contact we made with Tina Buckley to the last email with Monica Bruton to arrange for refuse pick up, the entire experience has been flawless.
Tina went the extra mile to have a local rep. come to our home in Chicago to make sure that her ""not to exceed"" quote was as accurate as possible and that we had the most competitive price you could offer us. Once Tina had the numbers in place, Monica diligently began to coordinate the move and at all times, I knew exactly what was happening and when. From the quote up until move day required a lot of back and forth communicating, but I always felt like we were a number one priority with Monica and Tina attending to every detail. Leading up to move day, I knew we had made the right choice to use JK for our move.
Packing day came and I knew (again) that we were in the best hands. Our driver, Quincy Bryant, secured local packers to assist him with the packing and six hours later, my most prized possessions were carefully wrapped, boxed and ready to go. The next day, moving out day, came and once again, it was a perfectly orchestrated day where six hours later, all of our stuff was on the JK truck and headed east. Quincy's professionalism and confidence put me at ease, and I slept much better that night knowing that he was in charge of our stuff.
We barely had time to get from Chicago to DC before the truck and shuttle arrived with our belongings. We moved into a 3 floor townhouse (stairs galore) and Quincy and his crew of Daniel Martin, Gus Johnson, James Braxton and Dennis McKie worked together flawlessly as a team to get the truck unloaded, everything placed where I wanted it and some really tricky pieces of furniture in the house. I was pleased at the amount of care and attention each box and piece of furniture received. In addition, the personalities of the crew made a day of hard work extremely pleasant and less stressful for me. Before I knew it, the truck was empty and the house was full, you and Grant had visited and I was beginning to unpack.
As I unpacked, I was amazed and relieved that not one single thing, not one, had broken or been damaged in any way during transport. The boxes had all been clearly labeled and I had the house mostly together within a few days, so Monica arranged for a crew to come out and pick up boxes, which made my life so much easier since my husband was either working or out of town during most of this process.
I can't begin to thank your team enough for making this a really fantastic experience. Moving is tough, but Tina, Monica, Quincy, Daniel, Gus, James and Dennis made it seem easy. We are so appreciative of the professional treatment given to us by each and every person at JK. I have been singing your praises to everyone who will listen and will recommend you to everyone I know who is moving. We're also repeat customers, if and when our path takes us to another city, we couldn't consider using any other company than JK Moving Services.
Marsha P. — I work for Anchor Mental Health of Catholic Charities and have used JK Records for more than 6 years. When I first started at Anchor, we had charts stored everywhere in the building. When I contacted JK Records about storage, they assured me they could assist our Agency. I did a site visit and was pleased with how the company operated and stored the medical records. We have since added several other departments' files since we were are extremely pleased with our service. Everyone I interact with from the driver who picks up boxes and drops off charts to the person who receives my request for charts has excellent customer services skills. The turn around time for receiving records or faxes is excellent as well. I would recommend JK Records to anyone as excellent customer service is their number one priority.
Dan B. — As the sun always rises, JK Moving and its spectacular team of professionals moved us this week without a hiccup. Thank you both for all that you did to help us through. I'm your biggest fan.
May I take this opportunity to THANK YOU VERY MUCH for all the help you have given me in this difficult time of transporting all my household items to my new house in the Philippines. Your patience and the way you handle things professionally was very admirable.
Marcia H. — We have been satisfied customers since 2003. The people that we work with are great and there is little, if any, turnover in personnel. The billing is always accurate and the responses timely. They are truly a company that under promises and over delivers.
I wanted to let you know that we are extremely pleased with JK Moving Services and the exceptional job done in packing and moving our household belongings. All of your staff were extremely professional and helpful. It started with the estimate provided and the follow-up by the estimator. The packers arrived and they worked for 16 straight hours…somehow they remained cheerful and helpful the entire time. The movers did an outstanding job as they packed and moved to storage 24 crates. Every person that we had contact with could not have been more helpful, cheerful, and professional…each and every person provided a very strong public face of JK Moving Services.
The packing crew were absolutely incredible!!! They are masters of the craft, displaying teamwork, and professionalism the entire day. I could not have been happier and more pleased with their performance. The van loading team conducted and performed in the same professional courteous manner. I have only the highest praise for these employees of JK Moving Services.
I have used you many times. Your driver did the best job my husband and I have ever seen. He was in control, there was no chaos, and he was polite, kind and very helpful. I am a very pleased client.
Our shipment of boxes arrived some weeks ago, but I want to let you know how much we appreciate everything that you did to make the entire process smooth, easy, and overall successful during every phase of transferring our belongings from their arrival in the US to our ultimate destination here in California. Your communications with us and your assistance at each step along the way were very helpful.
Even though our move with JK Moving was back in January, I never quite had the time to write about our experience. The demands of my parents and the life changing event of moving parents into a retirement community have left me little free time. But I now want to take a few minutes to talk about the move experience.
Since my parents have lived in their house for fifty years and I have been in my house for thirty years, hiring a moving company was a new process. Through the recommendation of Transitional Assistance & Design and a discount coupon won by my parents at Riderwood, we decided to try JK Moving.
What a blessing!
From the very first contact with the JK team until the last of the boxes were removed and we said good-bye, I have nothing but wonderful memories.
All of the way up to the acutal moving day, our crew leader, Joe, kept myself as well as my parents informed of what was going to take place. My father is 91 and my mother is 86 but they were treated with respect and patience. Too many questions was never an issue.
Move out day at my parents house was such a dream come true. The moving crew introduced themselves right away and we took a tour of the house. The entire day, they were courteous, hardworking and efficient. They asked questions, took care of all of my parents prized possesions as if they were their own. They arrived promptly and made the best use of time.
Move in day at Riderwood was amazing. They were on time. and again worked quickly and efficiently. They remembered us and spoke as they worked making sure all the my parents things were put in the proper places. They didn't mind at all when we asked for changes. They were very respectlful of the residents there and made sure all packing materials were removed and all trash taken.
I would highly recommend JK movers to anyone and would be glad to talk to anyone considering using this company for a move.
Hopefully they will be in business is about twenty years when I plan to move and will contact JK movers first.
I want you to know that our household goods arrived in excellent shape and that Portan did a great job of unpacking. They arrived on time and were courteous and efficient.
Cynthia K. — A thousand "mahalo's"—(thank you's). The move was fantastic. No hitches, doors and floors covered, extremely organized. I cannot say enough about the foreman—he was fabulous. Extremely accommodating, polite, calm, patient and he did not get upset because I labeled the furniture wrong or changed my mind about the position of a desk or credenza. If possible I would like to request him for the move back to our old offices. He is extremely organized. I would recommend your company in a heartbeat. Thanks again for your professionalism and your entire staff. I'm estimating the move back to the renovated offices at the end of March. How much time do you need to reserve the day?
Meg N. — have had the pleasure of working with JK Moving Services and JK Records for the past 4 ½ years in a variety of aspects including storage and inventory needs, moving offices, fulfillment, and shipping to anywhere in the world. I have always been impressed with the fast and accurate service I receive. Their customer service is always above and beyond other companies I have dealt with. I always know when I reach out to JK that I'll be dealing with professionals in every way and they'll take care of my needs even when it's last minute. I appreciate that JK always makes me look good in my position.
I am writing in regards to our recent experience on our move Gainesville, Virginia to Orlando, Florida. Having moved over 20 times in the past 20 years, many of which have been cross-country, I have had the fortunate, or in many cases unfortunate encounters with a plethora of moving companies.
This last move which took place on 19 August, 2010, was one of the best we ever experienced. Mainly due to your driver and his helper. For once I did not have to hunt our driver down and play a guessing game on when our furniture would arrive. He kept me informed and arrived on time as promised. In addition, he brought only to assist him with the unloading. In past moves, we have never had less than a four man crew. With them the move went quicker and smoother. These two men should definitely be on your "A" Team when it comes to handling your important jobs. Lastly, I want to put in a word for your Customer Service Department. They were also quick to respond to my calls and e-mails and were true to their word.
In closing, I am hoping that I never have to deal with another move! However, if I do, I will be calling your firm.
I can't say thank you enough to the wonderful trio of gentlemen who assisted me today with my move from Reston to Virginia.
I was told to expect their arrival between 8AM-9AM. Carlos, Christian, and Roman were there at 8:30AM. Very professional, very courteous, extremely nice and friendly, and over the top helpful.
By 1:30PM we were done and everything was in my new home as I wanted it to be. They were patient with the few little "No, maybe it should be moved over here" moments that normally happen when you are putting your furniture into your home for the first time.
I let them know how much I appreciate the care they took with my belongings, their great customer service way of doing things, and such wonderful attitudes all the way around. I wanted to make sure I shared this with you so you can let them know their good work did not go unnoticed.
After experiencing several international moves, we would like to let you know that the JK moving team who helped us move to Virginia Beach was by far the best team that we have ever worked with.
The team members were polite, friendly, and extremely helpful. They worked very hard on a very hot day, and in spite of the heat and their fatigue, they were always very careful with our fragile items. They also took care not to dirty the carpets or damage the walls and staircases. They were conscientious and they did their best to be of help to us. They were a pleasure to work with.
I would like to thank JK Moving & Storage and everyone who helped us with the pick-up and storage of our items. We met first with Mr. Amos who came to our home and gave us an estimate and explained in great detail all we needed to know about what to expect. He made every effort to see that all of our needs were met. Next we were contacted by our move coordinator. He e-mailed us everything we needed to get ready for our pick-up. On the day of our pick-up we were very nervous. We chose JK because we knew that only persons employed by JK would be packing our items. The truck arrived on time as stated. The crew they sent to our house were wonderful. They were courteous, clean and hard working. They put down runners on the carpet. They wrapped the TV, the china closet, the mattress etc. They never touched a wall. There was no talking just working. They made every effort and met all of our special needs. They finished cleaned up and left. JK should acknowledge the crew sent to our house. They are an asset to the company. During the day we were contacted by JK and asked if all was well. It was a great experience.
U.S. Embassy Paris — This was the smoothest and most pleasant moving experience I have ever had, USG or private. Absolutely outstanding from end to end. I would recommend JK any time, and I hope we get to work together again in the future. My compliments as well to the entire USG team who facilitated everything in DC and Paris.
For a number of weeks we have been working with JK as our family is moving overseas. I just wanted to pass along my appreciation for the wonderful job your move coordinator has done. He is always very professional and friendly, in addition he is very attentive to detail, which is a great asset. He has been very specific in all of the paperwork that is required, as well as very clear on timing. He has even given us information that will help us with settling in our new home. Overall I could not have asked for a better move facilitator. Moving can be quite stressful, but knowing that he was working with us, helped to provide a genuine sense of ease.
In addition the four people who came to our house to move us were spectacular. They were very careful with all of our items, courteous, friendly neat and very fast. I greatly appreciate their help—they did a fantastic job!
It may be a "Classic Move" for you, but for me, it was somehow "acrobatic"!I would like also to congratulate your FIDI partner company for their outstanding performance. My contact succeeded in organizing the delivery despite many obstacles.
Deputy Director US Embassy — I have just completed my pack out from the Embassy in Beirut and I wanted to send my compliments to you on my pleasant experience working with Farishta Jebran.
Farishta was very helpful I advising me on the specific requirements for packing up some small quantities of wine that I wanted to take back to the US. All the advice and quick responses were so helpful and easy to follow. I used to work in shipping logistics with a large oil company and I understand how important customer service is when dealing with far-away customers, only using email. You have an excellent representative of your company in Farishta.
You made this one of the "BEST" moves that I have ever been through with my 25 years. Your team is really here to give us 100% support even after the move and I personally wanted to say SPECIAL THANKS to everyone.
Best move ever! The move from Herndon to San Antonio was the most professionally managed, easiest, best move ever. Carla and Tim were consummate professionals and they worked so hard unloading the truck in high humidity tropical conditions between feeder bands of a tropical depression. They kept in touch with us as they moved our goods south, and they were accommodating, kind, and friendly. What they packed arrived undamaged. They are an asset to the JK Moving team. Please keep these people working for you. They are awesome.
As you know, after two years with the Brazilian Embassy in Washington, D.C., it is time to get back to the Air Force and return to Rio de Janeiro. No matter how many times my family and I have been through this moving process before, each move is a unique experience. Therefore, I would like to let you know that the expertise and the courtesy, as well as, the excellent suggestions by your associates under the leadership of Mr. Nick were OUTSTANDING! This crew really knows how to do, when to do, and, to what extend do each and every phase of such an operation.
…just a short note of thanks for the outstanding service you provided to my daughter Marissa in moving her furniture to Philadelphia. The pick-up in Annandale and delivery to Philadelphia went as scheduled and your movers were professional and helpful. Thank you again for making this a great service experience.
David L. — As a customer for over 2 years the services provided by the Records division of JK Moving Services have been consistent, professional and always exceed our expectations.
My visits to our space in the warehouse are never "scheduled" yet no matter what time I arrive the facility is clean and ready for business. The staff are well trained, manage multiple projects and always are ready to assist.
Henry and his crew delivered our belongings to Brookline, MA this past Friday. I want to commend them for superior customer service. Even though it's tough navigating the old streets in the Boston area, the crew arrived ready to unload and worked very hard. More importantly, they really focused on our needs—what room the things should go in, and where to set things up. They had no issues when we changed our minds. The move went on with a positive attitude due to Henry's leadership. Your folks did a great job wrapping and loading in June and now delivering in December. Thank you and be sure to let Henry know we appreciate the hard work of his whole team.
I think I've done about 5 -6 moves in the past 5 years with you guys and I am continually amazed at how wonderful the guys that I've worked with are! You hire the best people!! Given how hard it is to find "good" people I don't know who does the hiring but they do an awesome job of finding the nicest people. Thank you and we'll be in touch in a few months for another, bigger move.
The first wave of Volkswagen Group of America arrived at our new Headquarters in Herndon; it was an amazing success!!! Everything looked great, everything worked, and every one was excited and happy! It could not have been better. Thank you, thank you, thank you.