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Logfile of Trend Micro HijackThis v2.0.2Scan saved at 6:00:19 AM, on 7/21/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Verizon\Verizon Internet Security Suite\Fws.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Java\jre1.6.0_01\bin\jusched.exeC:\windows\system\hpsysdrv.exeC:\WINDOWS\System32\hkcmd.exeC:\HP\KBD\KBD.EXEC:\Program Files\iTunes\iTunesHelper.exeC:\WINDOWS\AGRSMMSG.exeC:\Program Files\Verizon\Verizon Internet Security Suite\Rps.exeC:\WINDOWS\ALCXMNTR.EXEC:\WINDOWS\System32\igfxtray.exeC:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exeC:\Program Files\Lexmark 3300 Series\lxccmon.exeC:\WINDOWS\System32\gearsec.exeC:\Program Files\CA\PPRT\bin\ITMRTSVC.exeC:\Program Files\Verizon\McciTrayApp.exeC:\Program Files\Verizon\VSP\VerizonServicepoint.exeC:\WINDOWS\System32\svchost.exeC:\PROGRA~1\Yahoo!\browser\ybrwicon.exeC:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exeC:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXEC:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exeC:\WINDOWS\wanmpsvc.exeC:\PROGRA~1\Yahoo!\browser\ycommon.exeC:\Program Files\iPod\bin\iPodService.exeC:\WINDOWS\system32\lxcccoms.exeC:\WINDOWS\system32\wscntfy.exeC:\Program Files\Verizon\VSP\VerizonServicepointComHandler.exeC:\Program Files\Verizon\Verizon Internet Security Suite\rpsupdaterR.exeC:\Program Files\Internet Explorer\iexplore.exeC:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn2\YTBSDK.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Program Files\Trend Micro\HijackThis\HijackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktopR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktopR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://verizon.yahoo.comR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktopR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/.../search/ie.htmlR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/...//www.yahoo.comR0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktopR1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhostR3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dllO2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dllO2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dllO2 - BHO: PopKill Class - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\Verizon\Verizon Internet Security Suite\pkR.dllO2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dllO2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dllO2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dllO2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dllO2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dllO2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dllO2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dllO3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dllO4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exeO4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exeO4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXEO4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osbootO4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exeO4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXEO4 - HKLM\..\Run: [VTTimer] VTTimer.exeO4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exeO4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exeO4 - HKLM\..\Run: [Verizon Internet Security Suite] "C:\Program Files\Verizon\Verizon Internet Security Suite\Rps.exe"O4 - HKLM\..\Run: [-FreedomNeedsReboot] "C:\Program Files\Verizon\Verizon Internet Security Suite\ZkRunOnceR.exe"O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXEO4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exeO4 - HKLM\..\Run: [lxccmon.exe] "C:\Program Files\Lexmark 3300 Series\lxccmon.exe"O4 - HKLM\..\Run: [LXCCCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCCtime.dll,[email protected] - HKLM\..\Run: [Verizon_McciTrayApp] C:\Program Files\Verizon\McciTrayApp.exeO4 - HKLM\..\Run: [VerizonServicepoint.exe] "C:\Program Files\Verizon\VSP\VerizonServicepoint.exe" /AUTORUNO4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exeO4 - HKLM\..\RunOnce: [IndexCleaner] "C:\Program Files\Verizon\Verizon Internet Security Suite\IdxClnR.exe"O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exeO4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /backgroundO4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quietO4 - HKCU\..\RunOnce: [IndexCleaner] "C:\Program Files\Verizon\Verizon Internet Security Suite\IdxClnR.exe"O4 - Startup: IMStart.lnk = C:\Program Files\InterMute\IMStart.exeO4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exeO4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exeO4 - Global Startup: ymetray.lnk = C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exeO8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dllO9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dllO9 - Extra button: Verizon Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dllO9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLLO9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXEO9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXEO16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemydsl.verizon.net/sdcCommon...DSL/tgctlcm.cabO16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dllO16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/...lscbase8300.cabO16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1182902652312O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exeO23 - Service: Gear Security Service (GEARSecurity) - GEAR Software - C:\WINDOWS\System32\gearsec.exeO23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exeO23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exeO23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exeO23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exeO23 - Service: lxcc_device - Lexmark International, Inc. - C:\WINDOWS\system32\lxcccoms.exeO23 - Service: Verizon Internet Security Suite Update Service (RPSUpdaterR) - Verizon - C:\Program Files\Verizon\Verizon Internet Security Suite\rpsupdaterR.exeO23 - Service: Verizon Internet Security Suite Firewall (RP_FWS) - Verizon - C:\Program Files\Verizon\Verizon Internet Security Suite\Fws.exeO23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe--End of file - 9795 bytes
I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.
I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.
You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)
Someone please help!!!!!!!!!!!!!!!!!!7 more replies
For a while my computers been acting wierd. Takes a VERY long time to shut down/restart and runs poorly. I dl'ed new iTunes and AIM the other day and it went wack. iTunes installed and wont start up, but is "running" in the task manager. Uninstalled, reinstalled, no change. AIM never installed, because it just sat in limbo waiting to start - still runs fine as old version. I suspect other things arent how they should be, thanks.
Logfile of HijackThis v1.99.1
Scan saved at 8:21:49 PM, on 11/29/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\PROGRA~1\... Read more
Logfile of Trend Micro HijackThis v2.0.2Scan saved at 11:30:47 John AM, on 7/29/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16674)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\netdde.exeC:\WINDOWS\system32\ctfmon.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\VTTimer.exeC:\WINDOWS\system32\VTtrayp.exeC:\Program Files\Java\jre1.6.0_07\bin\jusched.exeC:\Program Files\NCH Swift Sound\Talk\talk.exeC:\WINDOWS\StartupMonitor.exeC:\Program Files\Microsoft Office\Office12\GrooveMonitor.exeC:\Program Files\Common Files\Real\Update_OB\realsched.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Vista Drive Icon\DrvIcon.exeC:\Program Files\Eset\nod32kui.exeC:\Program Files\Google\Google Talk\googletalk.exeC:\Program Files\HP\HP Software Update\HPWuSchd2.exeC:\Program Files\... Read more
Hello and welcome to BCWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. We aim to provide the valuable service known to come from BC to every member we can, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.Upon completing the steps below a staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.Thanks and again sorry for the delay. Please download Deckard's System Scanner (DSS) and save to your Desktop.alternate download siteDSS will do the following:Create a new System Restore point in Windows XP and Vista.Clean your Temporary Files, Downloaded Program Files, Internet Cache Files, and empty the Recycle Bin on all drives.Check some important areas of your system and produce a report for an analyst to review.Automatically run HijackThis. It will also install and place a shortcut to HijackThis on your desktop if you do not already have it installed. So if HijackThis is not installed and DSS prompts you to download it, please answer yes.You must be logged onto an account with administrator priv... Read more2 more replies
Are there any diaignostic tools available in Win 7 Ultimate and if so where do I find them and maybe a tutorial on the use of them..I'm not a computer geek and there is something wrong with my system..
If you post your actual issue in the relevant forum here, I'm sure someone will be able to suggest suitable diagnostics software, either built in or third party, or even solve your issue directly.
there are a lot of tools available and it's important that you use the correct one.
Also if you complete your system specs in the user control panel here (UserCP) it will help us to help you
ok when i restart my computer and open my task manager there is over a hundred files under "processes" that all have random numbers like 351231243.exe, 1254252191.exe and so on. i havnt actually counted but there must be atleast 200. i took the time and end tasked them all but when i restarted again there seemed to be more. when i went to the file location it took me to the AppData > Local > Temp folder. what are these files and how can i get rid of them
Quote: Originally Posted by Keith Flood
ok when i restart my computer and open my task manager there is over a hundred files under "processes" that all have random numbers like 351231243.exe, 1254252191.exe and so on. i havnt actually counted but there must be atleast 200. i took the time and end tasked them all but when i restarted again there seemed to be more. when i went to the file location it took me to the AppData > Local > Temp folder. what are these files and how can i get rid of them
Sounds like you have some malware on your computer which is replicating like mad. The random number.exes are basically copies or variants of the malware/virus trying to ensure you can't remove it or slowing down your machine with crap processes.
You currently have two options:
1) Wipe and reinstall - Some viruses/malware will screw up your system and sometimes it is better to just do a clean install to avoid the headaches.
2) Try and clean it - The reason this is number two is without identifying the root cause of the problem, you can try and download Malwarebyte's Anti-Mallware and Super Anti-Spyware from a clean computer, reboot your current computer into safe mode and try installing those two programs to see if they can clean it out. If it is a rootkit infection, it may be difficult to remove in general and in some cases, if you haven't set up a secondary administrator account on the system, you may still have some pro... Read more
when i minimize my windows it leaves streams all the way downLogfile of HijackThis v1.99.1Scan saved at 10:08:03 PM, on 3/27/2005Platform: Windows ME (Win9x 4.90.3000)MSIE: Internet Explorer v5.50 (5.50.4134.0100)Running processes:C:\WINDOWS\SYSTEM\KERNEL32.DLLC:\WINDOWS\SYSTEM\MSGSRV32.EXEC:\WINDOWS\SYSTEM\mmtask.tskC:\WINDOWS\SYSTEM\MPREXE.EXEC:\PROGRAM FILES\TV VIEWER\TVWAKEUP.EXEC:\WINDOWS\SYSTEM\MSTASK.EXEC:\PROGRAM FILES\TV VIEWER\ANNCLIST.EXEC:\PROGRAM FILES\SYGATE\SPF\SMC.EXEC:\WINDOWS\SVCHOST.EXEC:\WINDOWS\SYSTEM\WBEM\WINMGMT.EXEC:\WINDOWS\SYSTEM\RESTORE\STMGR.EXEC:\WINDOWS\EXPLORER.EXEC:\WINDOWS\SYSTEM\SYSTRAY.EXEC:\PROGRAM FILES\CREATIVE\SURROUNDMIXER\CTSYSVOL.EXEC:\PROGRAM FILES\CREATIVE\SBLIVE\AUDIOHQ\AHQTB.EXEC:\WINDOWS\LOADQM.EXEC:\WINDOWS\SYSTEM\WMIEXE.EXEC:\PROGRAM FILES\AHEAD\INCD\INCD.EXEC:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXEC:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXEC:\WINDOWS\SYSTEM\DDHELP.EXEC:\PROGRAM FILES\ARES\ARES.EXEC:\PROGRAM FILES\YAHOO!\MESSENGER\YMSGR_TRAY.EXEC:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXEC:\PROGRAM FILES\INT... Read more
Print out these instructions and then close all windows including Internet Explorer.Then I want you to fix some of those entries. Please do the following:Please make sure that you can view all hidden files. Instructions on how to do this can be found here:How to see hidden files in WindowsRun Hijackthis again, click scan, and Put a checkmark next to each of these. Then click the Fix button:O2 - BHO: NavHelper Class - {C1E58A84-95B3-4630-B8C2-D06B77B7A0FC} - C:\PROGRAM FILES\NAVEXCEL\NAVHELPER\V2.0.4C\NHELPER.DLLO2 - BHO: Helper Class - {D80C4E21-C346-4E21-8E64-20746AA20AEB} - C:\PROGRAM FILES\NAVEXCEL SEARCH TOOLBAR\NAVEXCELBAR.DLLO3 - Toolbar: NavExcel Toolbar - {5AA06644-BC46-4220-A460-47A6EB47C96D} - C:\PROGRAM FILES\NAVEXCEL SEARCH TOOLBAR\NAVEXCELBAR.DLLO4 - HKLM\..\RunServices: [PowerManager] C:\WINDOWS\SVCHOST.EXEO4 - HKCU\..\Run: [ares] "C:\PROGRAM FILES\ARES\ARES.EXE" -hReboot your computer into Safe ModeThen delete these files or directories (Do not be concerned if they do not exist)C:\PROGRAM FILES\NAVEXCEL\C:\PROGRAM FILES\NAVEXCEL SEARCH TOOLBAR\C:\WINDOWS\SVCHOST.EXEReboot your computer to go back to normal mode and post a new log.1 more replies
Hello. I think I may be in need of a little help. My computer is running very slow, it won't shut down on its own. It freezes upmost of the time on start-up. When it dsoesn't freeze up, I get illegal opps onstart up on {WINTASK} n' {Exp}.When I hit Alt-Ctrl-Delete I have all kinds of things on there such as...*Pacis*Maed*Qhayxe*Lgipcb*mdcef*Wsup*Wtoolsa*Cxtpls_loaderSometimes there are tons more, those are just a few examples. I am running Windows 98.Any suggestions or help would be greatly appreciated.Thank You-CherylMod Edit: This will be moved to a more appropriate Forum.
Hi Cheryl,Your system is infested with spyware and Trojans.Do you have a current anti-virus program? if so update it.If not download AVG Free from www.grisoft.com Here is the US link:http://www.grisoft.com/us/us_dwnl_free.phpwhen it is downloaded run an update.Do you have any anti-spyware installed? If not download and update all of the following:Ad-Aware SE from http://www.lavasoft.de/Spybot Search & Destroy from http://www.safer-networking.org/index.php?page=downloadSpywareBlaster from http://www.javacoolsoftware.com/spywareblaster.htmlWhen all that is prepared reboot your computer in safe mode and run all the program, starting with the anti-virus scan. Allow the programs to delete anything they find. If you are not sure how to boot in safe mode there is a tutorial here: Safe ModeLet us know how you go.3 more replies
Im not very good on computers so i will try to do my best and discribe what is going on. Something has a hold on my computer and internet connection now for about a month now. most of my internet activity is facebook and just general surfing the web. i can not download ANYTHING it kills the download after connection is made. it took my 30 hours to download Baidu Antivirus and it still found nothing, when i play my game on facebook (pearls peril) it takes 20 minutes to load the program after refeshing 4 times. i have had my internet company out here to the house 5 times in 2 months and 4 times a week tech support escalating tickets so you are my last hope. someone told me i have the edge-chat.facebook.com virus which is something new going on. I have seen this url pop up with different numbers in front of the name (0-edge-chat.facebook.com...numbers i have see personally are 2, 4, 5, 6)
Tech Support Guy System Info Utility version 184.108.40.206
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Pentium(R) CPU B970 @ 2.30GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 2
RAM: 3988 Mb
Graphics Card: Intel(R) HD Graphics, 1802 Mb
Hard Drives: C: Total - 595370 MB, Free - 532382 MB;
Motherboard: TOSHIBA, Portable PC
Antivirus: Panda Cloud Antivirus, Disabled
also I have tried to uninstall Panda over 2000 times and cant get rid of it, my current antivirus is Baidu and my current browser is White Hat Aviator. can you please help? If i ha... Read more
16 more replies
hey im new to these forums, im just wondering if someone can help me out. ive searched around the internet about the solution to my problem except im not sure what it is.
My problem is ever since i moved my computer it seems to be going very very slowly. I have an Intel Celeron 2.8ghz (yes i know crappy) with 768mb of ram and Windows XP SP2 Pro installed. I had to de-dust my computers guts basicly as it was full of dust, now i did this all carefully and i have broken anything. The whole problem started about 3 days ago when i was playing this game and my computer just turned of suddenly, no shutdown message kinda like if u pull the power plug. So i started it back up again and after the tab screen ( mobo bios screen ) it shutdown again. so i powered it up once more and once again it did the same thing. so i left the computer for about 10 minutes to see if that helped, so basicly after the 10 mintues i turned it back on and it all booted well. i went into the device manager to make sure it was all there and it was, nothign was fried . anyhow i went on to install this music program when i noticed a major lag in my system. i checked all the programs running and it was usual, nothign chewing up to much ram or cpu but i dont know what the problem is. now everything i do my whole computer comes to a freeze. so i reinstalled windows after backing up thinking maybe it was my windows that was corrupt. windows took longer than average to install, bout 45 mins or so. after that i th... Read more
Possibly a bad stick of RAM. Try this.
Okay, I?m running a Compaq Presario 5000 with XP Home Edition, SP3.Norton 2009, Spybot search & destroy and CCleaner.I had some strange little things happening in the last couple of days, example: When I open a window, it opens and then minimizes immediately (not normal) and does this with all newly opened windows.Some windows open, minimize and when you try to maximize them they won?t allow it and blink on the Taskbar about 10 times before finally allowing you to maximize them.Programs like Word, open up fine, but say I want to look at the desktop, minimize Word? but no; it pops right back up not allowing you to move it, which leaves you with closing it as the only option.Task Manager is doing the same thing, but worse! Open Task Manager, it opens in the maximized position and immediately goes to Taskbar, then continuously back and forth between Maximized window and Taskbar. The only way to stop it is to right click and close.CCleaner opens in maximized size and then bounces between small and large.I use WinRAR for work quite often and have the same ?bouncing? effects while downloading or uploading.I?ve run Spybot & CCleaner ? cleaned everything, then afterwards ran Norton.I?ve also run Ewido & BitDefender scans in Safe mode over night (yes, separately).Nothing seemed to help and I?m not finding any obvious viruses or Trojans.Any suggestions would be great.Thanks!
OK the first thing that may be wrong here is Ewido. That application was taken over by AVG some 2 + years ago. Hence that scanning engine is just too outdated. Please uninstall it from the Control Panel. Please download and scan with MBam..Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself.Press the OK button to close that box and continue.If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.T... Read more8 more replies
Hi I am new here and I have problem,because my computer is turned on almost 24 hours and I am always on internet I think that I have picked up some kind off harmful program or something.I think this because my computer is slower then before and he lags much.Please if somebody can help me I would be very grateful.Thanks in advance.
Hello and Welcome to TSF.
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Hi everyone,when ever I log into my pc, my boot HDD keeps on running for like 10-15 mins on 100% (i have a hdd monitor widget). I just dont understand whats going on cos its not the anti virus, its not windows update... am not even sure if its a malware as i checked on task manager but theres no suspicous activities...can anyone help please... heres my spec:AMD Phenom X4 2.5ghz4gb RamRadeon X1800150gb Velociraptor hdd500gb WD hddWindows Vista Home premium 64bitthanks in advance!!
"am not even sure if its a malware as i checked on task manager but theres no suspicous activities..."You need to run an up to date malware scanner, task manager will not lert you to malware that is disguised as a valid process.2 more replies
everytime i click a program that is not mozilla firefox on my computer i get the message "windows cannot acess that file or device.you may nedd appropriate permissions to use the device" how do I stop it because i need to be able to use my desktop computer again
I need some help, my computer starts playing music at random. Whenever I try to do any search, ie: google, yahoo, ect.., it takes me to a dell/google screen that says some website I never tried to get to in the first place is unavailable. I have run a ton of virus stuff as you can tell from my log. Some of the things that were found and possibly removed were: win.32.netsky, trojanzlob, and a bunch of other zlob stuff. Something is still definitley up and any help I can get would be much appreciated. Here is my log.Thanks!Logfile of Trend Micro HijackThis v2.0.2Scan saved at 8:34:25 AM, on 3/3/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\PROGRA~1\Grisoft\AVG7\avgamsvr.exeC:\PROGRA~1\Grisoft\AVG7\avgupsvc.exeC:\PROGRA~1\Grisoft\AVG7\avgemc.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\WINDOWS\eHome\ehRecvr.exeC:... Read more
Hello snowslider75,
Welcome to Bleeping Computer
Sorry about the delay. If you still need help, please post a new, and complete, HijackThis log to make sure nothing has changed, and I'll be happy to look at it for you.
Hey everyone. Im pretty sure there is something definately wrong on my computer. I dont see any virus or spyware sytoms but i used to be able to run photoshop like instantly and now it takes a good 5 minutes to get through the loading screen. Same with dreamweaver. And especially firefox even the page loads are slow this is my biggest issue cause i need speed on my net. The data transfer happens fast the test at 2wire.com says im 1.6 mbps but the page display by the program is slow
Help would be sooo awesome thanks everyone
So i just ran "malwarebyetes anti malware" and also "SUPERAntiSpyware" and i was infected i have the logs. But I notice my computer is still slow. Here are the logs:
I ran SUPER first then malware. I have logs should i post?
I want to also defrag my computer but I've never done that really
I installed Apache and PHP cause I thought thats how you can load PHP pages from your comp but it didn't work.
So I uninstalled Apache and then PHP and it wanted me to restart my comp so I did.
Then when Windows loads it has this wallpaper with some stuff about active desktop which I didnt have any active desktop things.
And I did a Spybot S&D scan and it came up with heaps of missing shared DLLs.
Can anyone enlighten me on whats going on?
16 more replies
Hey... something has happened to my computer!! I'm using Windows XP Proffessional. The problem started about 2 days ago. Everytime i turn on the computer.. the screen goes straight to this menu where it asks "safe mode, last working, and normal mode".. sorry i don't know what that page is called but if you press f8 u normally get there... well i don't know why its happening.. but everytime i select "normaly mode" the computer then goes to the "Windows XP loading window".. and then a couple of seconds later it popps up showing the blue screen of death and after about 2 seconds the computer restarts and takes me back to the window asking me "safe mode, last working, and normal mode." its a continous cycle and i need my computer for school work!!!! please help urgently
12 more replies
Hi all....My problem is when i have to reboot ( my pc is on all the time)it takes some time to reboot but when it comes back on...when i can see the desktop and the icons on the right side next to the clock it looks like it takes about 5 minutes and then my task bar goes to clasic view.So i go to properties/appearance and select any kind of apareance and hit ok and it goes back to new taskbar..i had this problem b4 but got fixed by itself so no idea what might be.....the other thing is that my pc got really slow..checked for spyware..viruses..hjt loc nothing..found a virus but the av got rid of it..i even checked the folder where it was and it was gone....tryed disk defr...and it only takes like 30 seconds or less cuz i did it so many times....i run clean up,adware,spybot (regular Mode) and ewido on safe mode cuz it would freeze everithing on regular mode..didn't find anything....any ideas?
Plz quote ur system configuration !!!7 more replies
Okay, I?ve already posted in the Security section and got some great advice from ?boopme? then it was recommended that I post in this section, so here?s the issue;I?m running a Compaq Presario 5000 with XP Home Edition, SP3.Norton 2009, Spybot search & destroy, CCleaner, Malwarebytes' Anti-Malware, ATF Cleaner and SuperAntiSpyware.I had some strange little things happening in the last few days, example: When I open a window, it opens and then minimizes immediately (not normal) and does this with all newly opened windows.Some windows open, minimize and when you try to maximize them they won?t allow it and blink on the Taskbar about 10 times before finally allowing you to maximize them. ? Programs like Word, open up fine, but say I want to look at the desktop, minimize Word? but no; it pops right back up not allowing you to move it, which leaves you with closing it as the only option.? Task Manager is doing the same thing, but worse! ? Open Task Manager, it opens in the maximized position and immediately goes to Taskbar, then continuously back and forth between Maximized window and Taskbar. ? The only way to stop it is to right click and close.? CCleaner opens in maximized size and then bounces between small and large.? I use WinRAR for work quite often and have the same ?bouncing? effects while downloading or uploading.I?ve run Spybot & CCleaner Malwarebytes' Anti-Malware, ATF Cleaner and SUPERAntiSypware under Safe Mode over night (yes, separately). Noth... Read more
minimization and window focus changes are usually a program running in the background, i have heard of norton doing this for games but not general windows, however, try disabling norton just to see what it does.
Otherwise click on start then run and type in
and click ok, then go to the startup tab and uncheck all the items there and click OK and restart the pc, this will usually rule out extra programs doing its
(it could also be something as simple as a stuck key on your keyboard as well, or mouse if you have a mouse with multiple buttons)
Alot of programs on my start menu are highlighted. Usually this happens only with newly installed software but these programs are old. This just happened suddently. I've run AVG and it found no viruses. Here is my hijackthis log.
Logfile of HijackThis v1.99.1
Scan saved at 6:02:30 PM, on 1/19/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)
Running processes:
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Google\Web Accelerator\GoogleWebAccWarden.exe
C:\Program Files\Google\Web Accelerator\googlewebaccclient.exe
C:\Program Files\Mozilla Firefox\firef... Read more
Hi and welcome to TSF.
Apologies for any delay in replying, but we have been rather busy lately, and, of course, all our helpers are volunteers.
Since it has been a few days since you first posted, please follow these instructions if you still need assistance.
Download Deckard's System Scanner (DSS) to your Desktop . Note: You must be logged onto an account with administrator privileges.Close all applications and windows.
Double-click on dss.exe to run it, and follow the prompts.
When the scan is complete, two text files will open - minimised > extra.txt and maximised > main.txt.
Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt back in this thread (do not attach it).
Please attach extra.txt to your post.
To attach a file to a new post, simplyClick the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and
copy and paste the following into the "Upload File from your Computer" box:C:\Deckard\System Scanner\extra.txt
Click Upload.
Thank you for your patience.
Hi i need someone to tell whats going on i bootup my system and it freezes just before the ram count starts. After about 2 minutes it starts up then takes another 2 to3 minutes before it loads your settings. Im running windows xp sp2 if anyone can help i would be very happy.
Have you changed your RAM recently (added or removed or just changed at all)? Sounds like a bus/RAM incompatibility issue. Also, are you hearing any beeps at all? 3 short, 1 long????5 more replies
My computer is acting odd lately. its much slower than it normally is and the desktop is freezing and wont let me click icons. its strange, maybe you guys can help me out.heres my hjt log:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 4:15:37 PM, on 10/11/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\System32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\Ati2evxx.exeC:\Documents and Settings\joe\ppbmirt.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Java\jre6\bin\jqs.exeC:\Program Files\McAfee\SiteAdvisor\McSACore.exeC:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exeC:\Program Files\iTunes\iTunesHelper.exeD:\comp\ATI Tray Tools\atitray.exeC:\WINDOWS\system32\ctfmon.exeC:\Documents and Settings\joe\Local Settings\... Read more
anything look fishy? Hello joewcarson,We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by a member of the HJT Team. The reason we ask this or do not respond to your requests is because that would remove you from the active queue that Techs and Staff have access to. The malware staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response, there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.That is why I have made an edit to your last post, instead of a reply. Please do not multiple post here, as that only pushes you further down the queue and causes confusion to the staff.Please be patient. It may take a while to get a response but your log will be reviewed and answered as soon as possible.Thank you for understanding.Regards,The weatherman (Moderator)3 more replies
Okay there is something seriously wrong with my laptop. A couple of days ago it started displaying error messages and windows defender started giving me trojan warnings. Like an idiot I had allowed my norton internet security subscription to expire. So then i downloaded spybot search and destroy and got a norton antivirus subscription for 12 months. I scanned my computer with both and removed all the evils within my laptop, or so it seemed. Now whats happening is that on startup i get a RunDLL error message. Random webpages open up while im browsing the internet. Spybot keeps alerting me of registry changes which i am forced to approve because they keep popping up a mile a minute if denied. Both windows defender and Norton antivirus keep alerting me to different trojans and 'threats'. However, when i scan my pc with these 2 softwares, they declare it COMPLETELY HEALTHY?!
here are some of the things that windows defender spybot and norton alert me to but are unable to detect later on:
a number of different "trojans" (thats all norton says)
and according to norton my computer keeps doing something called WebDir activity by pinging something called everer.com .
please help!
theres something seriously wrong here.
Hi guys,my laptops working really slow at the minute.And theres 2 entries in my log i dont recognise.Heres the log,thanks.Logfile of HijackThis v1.99.1Scan saved at 03:36:51, on 13/10/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.5700.0006)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\ZoneLabs\vsmon.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exeC:\Program Files\ewido anti-spyware 4.0\guard.exeC:\PROGRA~1\BILLPS~1\WINPAT~1\WinPatrol.exeC:\Program Files\Common Files\Real\Update_OB\realsched.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exeC:\Program Files\Zone Labs\ZoneAlarm\zlclient.exeC:\Program Files\Java\jre1.5.0_09\bin\jusched.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\SpywareGuard\sgmain.exeC:\Program Files\SpywareGuard\sgbhp.exeC:\WINDOWS\System32\svchost.exeC:... Read more
Hi and welcome to Bleeping Computer! My name is Sam and I will be helping you.
Your log is clean. I don't see anything malicious at all.
my laptops been getting this kavo.exe problem. now everytime i switch on, there will be this "Hard drive detected imminent failure ID-05" message. ive ran the hdd self test but there wasnt any error. i've ran hijackthis and this is the log. is there anything i could do? the start up is really slow and theres "breaks" on the sound. as if the computer is really slow. thanks for much for the help.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:21:57 AM, on 2/21/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal
Running processes:
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Microsoft Office\OFFICE11\POWERPNT.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Windows Live\Messenger\usnsvc.exe
C:\Program Files\iTunes\iTunes.exe
C:\Pr... Read more
Please download SDFix from here and save it to your desktop
Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)
Please then reboot your computer in Safe Mode by doing the following :
Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, the Advanced Options Menu should appear;
Select the first option, to run Windows in Safe Mode, then press Enter.
Choose your usual account.
Open the extracted SDFix folder and double click RunThis.bat to start the script.
Type Y to begin the cleanup process.
It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
Press any Key and it will restart the PC.
When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
(Report.txt will also be copied to Clipboard ready for posting back on the forum).
Post that log in your next reply.
Please download Combofix from any of the links below, and save it to your desktop. For further information regarding this download you can see this ... Read more
Recently whenever I've been resuming from Hibernation on my laptop, my HD has serious activity mysteriosuly and I am not running anything. Here's my HijackThis log:
Logfile of HijackThis v1.96.2
Scan saved at 9:28:40 AM, on 8/30/2003
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Running processes:
C:\Program Files\Grisoft\AVG6\avgcc32.exe
C:\Program Files\2Wire\Gateway\2PortalMon.exe
C:\Program Files\iPod\bin\iPodManager.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Tiny\tiny.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\GetRight\getright.exe
C:\Program Files\GetRight\getright.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
c:\program files\internet explorer\iexplore.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://rd.yahoo.com/customize/sbcydsl/defaults/sb/*http://www.yahoo.com/search/ie.html
R0 ... Read more
16 more replies
i recently built my own computer, and have installed diablo2.
the introduction screen "blizzard" and "blizzardnorth" sound and look perfectly fine but as soon as the main choice screen comes up the sound becomes slightly choppy with a touch of static.
if i continue on to the actual game it increases from slightly to constantly and the static is fairly constant, as well as gameplay progressing to becoming unplayable from unnatural lag. all of my peripherals seem to work fine unless in diablo mode. my cd player plays cd's with no chop my mp3 player gives great sound wether on classical or hip hop and at any volume level. I have adjusted visuals as well as audio in the actual game to no avail, I down loaded the latest mouse drivers for my intellipoint imouse. and also the latest drivers for my legacy sound card,am using a gforce2 graphics accelerator,pentium4 1.5 gig cpu,20 gig hard drive,256 mb of ddr ram 350 watt power supply and a 52x cd rom drive. Is there something i should check and adjust in the computer.... clock speed or anything in the usual settings that may clarify this problem??
thanks for any time and effort you may use to assist me
Have you checked your Direct X to see if you have the most up to date version?
Also is there any other application running on your computer that may be trying to access your sound/video at the same time as the game?
I to at first had problems running D2, but I found that once I made sure I hade no un-needed programs running that most of the bugs worked out, as far as your lag problem I cant help, you much there, I use a HSP56 MicroModem and it runs everything fine.
hope some of this helps but if not maybe someone else can offer better info..
If anyone here could help me i would really appreciate it. Im running windows xp service pack 2.
When i started my pc up today it froze at the windows start up screen and my screen went black.
I restarted my computer in safe mode. In safe mode its starts up fine. I ran a thorough virus scan using avast home edition, it came back clear. I then did another scan using spybot search and destroy which also came up clear. I then did an online virus scan at www.bitdefender.com which came back clear.
I decided to try a system restore, i did this and windows managed to boot up. I then restarted the computer to see if the problem was fixed, but again my pc froze at the same point.
I restarted and did another system restore to get windows back up again. I had recently installed winamp, so i decided to uninstall and delete it just in case it was causing a problem, i deleted several other programs i don?t use anymore as well. I did a disk clean up to get rid of all my temporary files. I then decided to do a defrag, my drive was very fragmented but the defrag fixed it. I restarted my pc to see if it would work.
This is what now happens:
It gets up to the screen which has the windows icon and a loading bar underneath.
Screen goes black, freezes, switches off, then comes back on again at the windows welcome screen, the computer freezes on this screen, if i leave it for 5 to ten minutes windows will eventually boot up.
Thanks for taking the time to read this. An... Read more
Hi. I had some previous help from this forum and thought I might try again. I posted my hijackthis log a few days ago and someone helped me with that. Now my computer is running really slow again, keeps freezing and every time I start up again, it won't let me open anything until I've run RegCure. I just keep getting an error message, but it doesn't ask to send an error report. Something else I've noticed, when the computer's running like c**p, I bring up the task manager and it says wmpnetwk.exe NETWORK SERVICE 50 and it's using anywhere from 100,000K to 200,000K mem usage to run it.I also have lost saved passwords.This is my techexpress link from pc pitstop, which teacup said to post if I needed any more help.http://www.pcpitstop.com/techexpress.asp?id=ABD9SW6L88GSPVTGI'll post the link to my past post as well in case it's at all useful.http://www.bleepingcomputer.com/forums/t/130207/not-sure-what-type-of-infection-i-have/Any help would be great.Thankyou.
By the way, I just thought I'd add, all my problems seemed to start when I installed Optus Internet Security Suite. It has since been unistalled as I did a system restore a few days before I found this forum.
P.S. The system restore didn't help.
the pictures on my computer shows very fuzzy i think its maybe the video the picture got fuzzy after my failed attempt to install a web cam.help plz.
Sounds like you messed up your video drivers. If you have the install set on the hard drive run the install again.
If you are using the original drivers from your installation CD, then insert it and run them again.
If you are using updated drivers you got from the web, then you need to download the installation set to a folder you create (name it VidDrivers) and then remove your existing screwed-up drivers using Add/Remove and reboot and then goto that VidDrivers folder and execute the install.
Im on my parents computer at home and internet explorer randomly shuts off. In fact, I had to type this reply in word so I wouldnt lose everything I typed. Also, when searching under google and clicking a link...it sends me to another sort of search engine(But not common ones) Hopefully someone can help. I ran Mcafee virus scanner...found nothing. I also ran Ad-Aware 2007. Found many infections but the problems I am facing is still present. Please help!Logfile of Trend Micro HijackThis v2.0.2Scan saved at 8:13:27 PM, on 11/23/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exeC:\WINDOWS\system32\spoolsv.exeC:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exeC:\WINDOWS\System32\GEARSec.exec:\program files\mcafee.com\agent\mcdetect.exec:\PROGRA~1\mcafee.com\vso\mcshield.exec:\P... Read more
Welcome to the BleepingComputer HijackThis Logs and Analysis forum Bravo534 My name is Richie and i'll be helping you to fix your problems.Download and run Fixwareout from the link below: http://www.bleepingcomputer.com/files/lonny/Fixwareout.exePost the contents of the logfile C:\fixwareout\report.txt in your next reply.Download SDFix.exe and save it to your desktop:http://downloads.andymanchesta.com/RemovalTools/SDFix.exe* Double click on SDFix on your desktop,and install the fix to C:\ Please then reboot your computer into Safe Mode by doing the following:* Restart your computer* After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;* Instead of Windows loading as normal, a menu with options should appear;* Select the first option, to run Windows in Safe Mode, then press "Enter".* Choose your usual account.* In Safe Mode,go to and open the C:\SDFix folder,then double click on RunThis.bat to start the script.* Type Y to begin the script.* It will remove the Trojan Services then make some repairs to the registry and prompt you to press any key to Reboot.* Press any Key and it will restart the PC.* Your system will take longer that normal to restart as the fixtool will be running and removing files.* When the desktop loads the Fixtool will complete the removal and display Finished, then press any key to end the script and load your desktop icons.* Finally open the SDFix folder on ... Read more1 more replies
Logfile of HijackThis v1.99.1Scan saved at 2:34:01 PM, on 10/21/2005Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccProxy.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Norton Internet Security\ISSVC.exeC:\Program Files\Common Files\Symantec Shared\SNDSrvc.exeC:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\cisvc.exec:\Program Files\Common Files\LightScribe\LSSrvc.exeC:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXEC:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exeC:\Program Files\Common Files\Symantec Shared\ccApp.e... Read more
The forums are really busy, that explains why logs get behind. We start with the oldest logs first. If you still need some help, please start with posting a new hijackthislog in this thread. Don't start with a new thread.
Then I'll take a look.
Also, tell me exactly what problems you are having.
I got some kind of adware or virus the other day. It seems that the system restore took care of the virus except one thing. I use firefox and I use the search tool in the upper right hand corner alot. Now when I do my innitial search it takes me to a page like I will put below. Its just a page that tries to sell me stuff and then when I do another search from there I get google like I wanted to begin with. I have a feeling I have something still infecting my cpu. My cpu is also fairly slow so if you see something in the hijack log that I dont need please let me know so I can remove it. Thanks in advance for your help . I am posting a fresh hijack log below.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 2:12:28 PM, on 7/1/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16674)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Alwil Software\Avast4\aswUpdSv.exeC:\Program Files\Alwil Software\Avast4\ashServ.exeC:\WINDOWS\system32\brsvc01a.exeC:\WINDOWS\system32\brss01a.exeC:\WINDOWS\system32\spoolsv.exeC:\Pro... Read more
anyone?41 more replies
I have installed NHL '99 on my CPU at home and it works to an extent. Every now and then the screen goes crazy. It starts flipping like the tracking is off on a VCR. Is there something that I need to add to the computer or take off or whatever. I don't know I used it before on my old computer and it worked fine. I have Windows XP and that's about all I can tell you right now without looking at the PC. Let me know any info needed and I will get it for you.
I don't know what is going on, but I am having a hard time using the internet. It keeps freezing up on me. I had a virus at the beging of the month, but my anti-virus suppose;y took care of it. I have run Adaware, Spybot, AVG in safe mode and here is my HJT log in safe mode.I currently run AVG as my antivirus and Zone Alarm as my fire wall.Please help thanks!Logfile of HijackThis v1.99.1Scan saved at 11:33:51 PM, on 9/20/2005Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\Explorer.EXEC:\Hijackthis\HijackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/.../search/ie.htmlR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/...//www.yahoo.comR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dslR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dslR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = ht... Read more
Hello rmaries and welcome to the BC HijackThis forum. Running HijackThis in Safe Mode can hide many of the running processes that might be causing problems I need you to do the following.Boot normally, start HijackThis and click the Do a system scan and save a log button to perform a scan and create a log file. When the scan is complete, Notepad will open up with the log file in it. While in Notepad, press Ctrl-A to select all text and then Ctrl-C to copy the text to the clipboard.POST the log in this thread using the Add Reply button. Click in the data-entry window and press Ctrl-V to paste the log into the window. Add any other comments which you believe might be helpful in our analysis. and click the Add Reply button.I will review your log when it comes in.DO NOT MAKE ANY CHANGES OR CLICK "FIX CHECKED" UNTIL I CHECK THE LOG, AS SOME OF THE FILES ARE LEGIT AND VITAL TO THE FUNCTION OF YOUR COMPUTEROT7 more replies
Something is wrong and not sure what it is, but here is my log.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 6:39:50 PM, on 11/23/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.20661)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\WLTRYSVC.EXEC:\WINDOWS\System32\bcmwltry.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\acs.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Viewpoint\Common\ViewpointService.exec:\Program Files\Pure Networks\Network Magic\nmsrvc.exeC:\WINDOWS\system32\wscntfy.exeC:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exeC:\WINDOWS\system32\WLTRAY.exeC:\Program Files\Zune\ZuneLauncher.exeC:\Program Files\Microsoft Office\Office12\GrooveMonitor.exeC:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exeC:\Program Files\Wina... Read more
Welcome to the BleepingComputer HijackThis Logs and Analysis forum codsmith My name is Richie and i'll be helping you to fix your problems.Please disable Spybot S&D?s protection,or it will interfere.You can enable it later once you're system is clean.Open Spybot and click on 'Mode' and check 'Advanced Mode'.Click on 'Tools' in bottom left hand corner.Click on the 'System Startup' icon.Uncheck 'Teatimer' box and/or uncheck 'Resident'.Click the 'Allow Change' box.Then, check next to the computer clock to see if the icon for Spybot is still there.If it is, right click it and choose 'exit Spybot-S&D Resident'.Restart the computer.If you find you're experiencing problems disabling Spybot's Tea-Timer,follow the info in the link below:http://www.russelltexas.com/malware/teatimer.htmIt appears you've no virus protection installed.Download\install one of the following freeware options from the choice below.Once installed update its definitions and then run a full system virus scan.Avira AntiVir Personal Edition Classic http://www.free-av.com/AVG7 Free Edition Antivirus:http://free.grisoft.com/filedir/inst/avg75free_503a1171.exeAvast! 4 Home Edition: http://files.avast.com/iavs4pro/setupeng.exeViewpoint Manager is considered as foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad". This changed in 2006,read this article: http://www.clickz.com/news/article.php/3561546You are well advised to remove the p... Read more7 more replies
I keep having a reoccuring blue screen problem with my computer and also it will not let me get through a lot of software installations. There also seems to be a problem when I share media between my computer and other computers on my network. THANKS IN ADVANCE FOR THE HELP!!!Logfile of Trend Micro HijackThis v2.0.2Scan saved at 11:45:19 AM, on 11/1/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.20661)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\WLTRYSVC.EXEC:\WINDOWS\System32\bcmwltry.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\acs.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Pure Networks\Network Magic\nmsrvc.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\wscntfy.exeC:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exeC:\WINDOWS\system32\WLTRAY.exeC:\Program Files\Zune\ZuneLauncher.exeC:\Program Files\Micro... Read more
anybody?2 more replies
I'm having a huge problem and im hoping someone can help me out... when i boot my computer up to windows xp i dont get any icons or anything. I cant see any files nor does it load anything. The only thing that pops up is "can not load c:/windows/sdrive" and my background is the only thing that is showing. I manage to run hijack this and got a log of it. Hopefully someone can help me out i really dont want to format my drive thanks in advance
ok i ran an antivirus and still have the same problem.... i also found this thread http://www.bleepingcomputer.com/forums/ind...desktop+missingwhich my case is the same.... thanks again11 more replies
somethings wrong with my PC, can someone help?Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\System32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\LEXBCES.EXEC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\LEXPPS.EXEC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Common Files\AOL\1125976713\ee\aolsoftware.exeC:\WINDOWS\System32\CTsvcCDA.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\BearShare\BearShare.exeC:\Program Files\Winamp\winampa.exeC:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exeC:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb11.exeC:\Program Files\HP\HP Software Update\HPWuSchd2.exeC:\Program Files\HP\hpcoretech\hpcmpmgr.exeC:\WINDOWS\system32\hphmon06.exeC:\WINDOWS\system32\Rundll32.exeC:\Program Files\QuickTime\qttask.exeC:\Program Files\Logitech\iTouch\iTouch.exeC:\program files\valve\steam\steam.exeC:\WINDOWS\System32\MsPMS... Read more
That's not a full log.
After Hijack This scans and opens in Notepad...
Do Edit>Select All
Come back to this thread
Once again a computer in my family has a problem and once again the problem solving has been palmed off on me!
Here's what's happened...
Windows Vista Laptp, worked fine yesterday. Today it says it has no internet connection through it's built in wireless.
After a few goes at trying to get it working we give in, and restore the system to two days ago.
The intenet connection is back! Yay - but Avira AntiVir won't update, scan (It comes up with the message 'The specific modules cannot be loaded) and the AntiVir Guard has been deactivated and it now doesn't give an option to reactive all it says is 'services' and 'help'.
Help indeed!
So I went off and tried Windows Security Centre, everything is happily green except for Malware Protection, which is RED. When you try to 'Turn on now' it does nothing, the laptop just sits there looking back at you.
I ran spybot and it kicked up 3 cookies trackers but nothing unusual. I tried HijackThis, it brings up a log but I don't know what it means.
Something is going on but I don't know what.
Is this something you guys could help me with.
Thanks in advance.
Hi Fido Dido can you run this...Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on Download_mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".Click OK to close the message box and continue with the removal process.Back at the main Scanner screen, cl... Read more5 more replies
Im not sure that this is the right forum to start this thread, so please move if appropriate. I have asked for advice on a couple different sites in the past to no avail. I go through the steps that they want done first and then post my HJT this log. Everyone says everything looks good though. I have for a long time now been convinced that I have a virus or something on my PC but neither HJT or the multiple anit-virus programs I have run turned anything much up. For some reason I still was convinced and continued trying differnt things. A cople of days ago I decided to reinstall Norton anti-virus and give that a try again. I did however stop explorer.exe from running while I installed it. I ran the scan and it actually found a virus.... W32.Alcra.D. All of the files were found here.. C:\Program Files\Ares\My Shared Folder\..... What worries me is I uninstalled this P2P program, maybe a year ago. It makes me believe my original thoughts were right. I have multiple viruses that have been here for sometime. Now Norton seems to be not running properly again and not detecting anything. So Im at a loss and I dont know if a HJT log is going to help...
to BC r350z, You have two options as I see it: You can submit an HJT log to our expert team of analysts to receive step-by-step instructions on ridding your machine of malware. To post an HJT log please read the 'Preparation Guide' before posting to: http://www.bleepingcomputer.com/forums/Hij...alysis-f22.html Alternatively you can post specifics in this forum and members will advise you ways to resolve your problems. (Please do not do this at the same time as having your log analysed.) Note: members are not permitted to advise on HJT logs in the open forums. We need to know some information about your system such as CPU type, RAM capacity, hard drive make and size, graphics card type, what version of windows, what anti-virus or anti-spyware you have and some details about your applications. Use 1 Anti-Virus program, 1 Firewall and many Anti-Spyware programs, supplemented by occasional online Anti-Virus scans. Start by following this guide: Is your Anti-virus program current and updated? If not you can download a free anti-virus program here (US Link): AVG Free When you have downloaded and installed it you need to go online to register it and update it. (It will probably prompt you to do this.) Once you have installed AVG uninstall your old Anti-Virus software because you should only have one running on your system. Do you have any anti-spyware installed? If not download and update all of the following: Ad-Aware SE from http://www.lavasoft.de/
There is a tutorial ... Read more
1) First I noticed I couldn't use RealPlayer2) Second I tried to uninstall/reinstall RealPlayer and Explorer would not open to finish the install3) I use, Firefox which opens fine, but Explorer will not connect to the internet.4) I tried to use eset online scanner and it said "Cannot get update. Is proxy configured?Please HelpBelow is HijackThisLogfile of Trend Micro HijackThis v2.0.2Scan saved at 12:12:41 PM, on 4/23/2010Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.17023)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Intel\Wireless\Bin\EvtEng.exeC:\Program Files\AVG\AVG9\avgchsvx.exeC:\Program Files\AVG\AVG9\avgrsx.exeC:\Program Files\AVG\AVG9\avgcsrvx.exeC:\Program Files\Intel\Wireless\Bin\S24EvMon.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\AVG\AVG9\avgwdsvc.exeC:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exeC:\Program ... Read more
Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen. Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you let... Read more13 more replies
umm im new at this website and my hard drive isn't working
i try to put in a cd to run this program that would get my printer to work but it won't run
i tried to burn cds and it wont't burn and i end up having to throw a brand new cd away i really need someone's expert advice on this problem...now my printer won't work and i can't print out my papers for class please help me i even tried disk clean...but it doesnt work
please help
The problem sounds like it could be a number of things, if you right click on my computer select properties then select the hardware tab and click device manager. Can you see any conflicts listed on the page?
Can you go into a bit more detail about what happens when you try and install the printer software?
i got on my computer then other day and tried to get on my messenger but it didnt open. this screen pop up sayin open with... i tried clickin on ne of them and it doesnt wont i tried to download the hijackthis1991 it downloads i just cant open it.. this is making me very upset. im not very good with computers but im learning the best i can. if neone could help me i would be very happy ...
my desktop was moved around and i didnt do it. i also can open nothing on my desktop or newhere i have to go through history to even get here....
OK, my computer just got done being used by my brother and i came back and plugged in my wireless mouse and now it keeps saying USB device not recognized witch still goes off even when nothing is plugged in plz help
P.S. My mouse wont work due to this problem
Try rebooting. Current config should be recognized.6 more replies
ok, i just got a new motherboard to replace my old one, exeept this is a 939pin, i also got an Opteron 144 to go with it.
I installed everything, and booted up the computer, then as it went into windows (XP) i got the BSOD, i thought it may have messd something up so i restarted andit done it again. The thing is, i did notice that it was not reporting my CPU it just said "unknown model".
Opteron 144 (1.8GHz)
2 seagate Hard drives
A samsung CD-R and some other
I just (today) dumped the hard drive and installed a clean version of windows, i also partitioned a 10gig spot and put the Beta version of Vista in it. (on the other MoBo and CPU (P4) it ran fine)
I personally think i need a BIOS update (noclue what current is)
any and all help apeciated! please help
heres the link for the board
You can't boot windows from an old hdd and new motherboard. You need to reinstall XP.5 more replies
I put this rig together yesterday, and it turns on but for only about for a few mins then shuts down.....i can't install windows nor stay in bio's to long because of the shut downs..... does anyone know whats going on here or how to fix this?..........here are the specs
Corsair XMS2 Twin2x ddr2 675(2 x 512)
Evga 7600 GT KO (PCI-E)
Maxtor Sata Ultra 200GB
CoolMax Taurus 550W PSU
Thermaltake Damier V5000c
thanks for any info
My first thought is that the power supply is suspect. If you can get it tested, that would be good.
Second thought is RAM.
Keep us posted!
Weird error when my computer attempts to connect to the internet. I use wireless. And i've tested other wifi signals to troubleshoot, and my error is when im connected to any internet source.
Once it connects reactions seem slower, like my computer can't handle what evers happening and i get the error
"service and controller app stopped working..."
"windows has had a critical error and must restart imediately"
I've seen both, and it always tells me i have 1 minute before it restarts.
But if i stay disconnected I haven't been getting the error "yet"
Please is there someone who can look at my HiJack this Log. I dont know what to do about my laptop. I dont know how to look at the log. Someone help, id apreciate it. I can't get a response from anyone. Thats a bad sign. Dont tell me everyone doesnt know and im skrewed.
Note: I am running Vista
Logfile of HijackThis v1.99.1
Scan saved at 2:19:01 AM, on 9/13/2007
Platform: Unknown Windows (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)
Running processes:
C:\Program Files\Windows Media Player\WMPNSCFG.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://... Read more
OK i finally got the error box that asks to "send report" and i clicked error details. This is what i guess is causing the exact problem.
Problem signature:
Problem Event Name: APPCRASH
Application Name: services.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549add1
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdc9
Exception Code: c0000374
Exception Offset: 000af1c9
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
How do I correct this. It says APP Crash. What do i do?????
I just found out today that my sis visited a site and now I have some spyware. I removed the spyware using malwarebytes. But when I visit google.com, it redirects me to google.de and then when I try to login it says something about invalid security certificate and then 5 minutes ago while online, another virus pop up popped up and I exited the browser. Ive scanned with avir antivirus, malware bytes, super antispyware, and it still cant find it. Can anyone help me? Ive checked date and time and they are correct, cleared cookies, and I even downloaded spybot but it wont run for some reason just like my antivirus did a while ago until I ran malware bytes and got some of the malware off my computer.
I have a hijackthis log and I think a malware bytes log if I can find it. Let me know what I need to do. Thanks
Hello ....please post the MBAM (MalwareBytes) logThe log is automatically saved and can be viewed by clicking the Logs tab in MBAM.Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.Post the SAS logTo retrieve the removal information after reboot, launch SUPERAntispyware again.Click Preferences, then click the Statistics/Logs tab.Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.Please copy and paste the Scan Log results in your next reply.Click Close to exit the program.Rerun MBAM (MalwareBytes) like this:Open MBAM in normal mode and click Update tab, select Check for Updates,when doneclick Scanner tab,select Quick scan and scan (normal mode).After scan click Remove Selected, Post new scan log and Reboot into normal mode.3 more replies
hello new to the forums. cant figure out what is wrong so here is dds log and hijackthis log. any info would be very helpful. Thanks
HiJackThis Log----
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 4:17:01 PM, on 8/1/2011
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\Motorola\MotoHelper\MotoHelperAgent.exe
C:\Program Files (x86)\Analog Devices\Core\smax4pnp.exe
Z:\Program Files (x86)\Mozilla Firefox\firefox.exe
Z:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
Z:\Program Files (x86)\vlc-1.1.7\VLC\vlc.exe
Z:\Program Files (x86)\HiJackThis\Trend Micro\HiJackThis\HiJackThis.exe
z:\Program Files (x86)\uTorrent\uTorrent.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Pa... Read more
Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resouce! To tell me this, please click on http://www.bleepingcomputer.com/logreply/412406 and follow the instructions there. If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following inf... Read more2 more replies
my pc has sound but it sounds scratchy and is upsetting me can anyone help?
i formated the hard drive and reinstalled xp. then had a conflict with the pci modem 'that is now resolved but the sound is'nt
do you have a second pair of speakers?
I am unable to modify power plans, and change the effect that closing the lid on my laptop does:
Here are some of the symptoms:
1) DOS mode command "Net Start Power" results in "System error 5 has occurred. Access is denied" when issued from an id with Administrator privileges.
2) DOS mode command "runas /noprofile /user:Administrator 'cmd /k net start power'" produces the error message "RUNAS ERROR : unable to run cmd /k net start power. 1327: Logon failure: user account restriction. Possible reasons are blank
passwords not allowed, logon hour restrictions, or a policy restriction has been enforced."
3) Device Manager Batteries + Microsoft Composite Battery "Device status: This device cannot start (code 10)."
Thanks in advance for any help you may be able to provide.
-Both firefox and google chrome both crash when I open them.
-Malwarebytes crashes and gives me a dll error or something
firstcrash: ntdll
second crash: mambcore or something
-computer reboots by it's self. I don't have any time to try and fix it. (in safe mode as well)
any advice? :/
I cannot log in when in safe mode.
It never reaches the login, just stays at the black screen with "safe mode" at each corner. I can see the mouse, but I can't open task manager or anything
ok, so today, i have a balloon that keeps popping up saying my computer is infected, and i need to let "windows" download and install up to date anti spyware...but it was unsigned program that tried to download, so i blocked it....then i started spybot, but it wont even load/open...and this balloon keeps popping up! just the day before yesterday, i updated spybot, and my security program (att internet security) and i also updated windows with service pack 3 and 2 security updates...what do i do?! i am running windows xp...thanks for any suggestions.
Hello can you run this..run MBAM (MalwareBytes):NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top.... Read more17 more replies
Don't know what happened for sure.I downloaded IE8, and now I am missing my internet options in the control panel, I can't right click anything, Can't download anything, if i try to use the internet logo on the bottom of the page the internet encounters an error and has to close, am even missing the portion that has -File-Edit-View-Help.etc. I am also missing my favorites, the button is there but nothing happens when i click on it. I have tried Spybot,Avast antivirus, and malwarebytes anti malware, and system mechanic. I also tried all the stuff you have posted on your site that i could find or thought was relevant. Nothing seems to help. If anyone can help I would be extremely grateful. The only place i can download from is Windows update,and thats only when they are updates found by windows or microsoft . Please Help Am using XP SP3 on AMD Sempron Asus motherboard.
15 more replies
So basically heres the deal.. im tryin to fix my mom bf's computer (im on right now) i cannot download anything bcuz it says it cannot find the url for any dl, so i've put avg free, and AdAware, on a disk uploaded scanned all that good stuff.. the pc has a total of 84 viruses :[. So im gonna make this as easy as possible anmd put it into 2 catagories.
1. The problems/symptoms.
2. The llist of known viruses in their sub catagories.
The problems.. at begining of startup when everythings beginign to load up on desktop a program tries to instal but says cant install need a disk, another problem is when i try to search a page on the net, well when i type in www.blah.com something like that it will gve me a message saying C:\Documents and Settings\Owner\Destop is not accessible. Access is denied. The only option i have is to click ok, these are the problems.
The list of known viruses, im getting from avg virus vault.
Ms-Dos viruses..
that file was in 6 different locations..
C:\Systerm Volume Information\_restore ( same spot 2 more times)
Windows Viruses..
C:\System Volume Information\_restore (5 times)
Gah and as of right now unl;ess i have to i will list trojans..
theres A L O T of trojans.
If anyone can even begin to hel... Read more
Format and reinstall Windows
Something is wrong with my pc..........i just can not run spybot....heres my hjt log.......LDTATE (senior member here) helped me...spybot had started working ...now its all screwed up again.......It keeps freezing when i press on "fix"!!!!!
Ran it in safe mode....reinstalled it thrice......doesnt seem to work..
I have adaware and spyware blaster too...and they work fine
heres my hjt log
Logfile of HijackThis v1.98.2
Scan saved at 1:41:34 PM, on 10/11/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\Program Files\Sygate\SPF\smc.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
c:\progra~1\mcafee.com\vso\mcvsfts... Read more
Do you use Kontiki?
O4 - HKLM\..\Run: [kdx] C:\WINDOWS\kdx\KHost.exe
Also, Download Accelerator Plus can be adware.
Are you using the registered version?
When you've uninstalled SpyBot, have you un-immunized beforehand? Try that and using add or remove after. Then reboot.
Heya my friend ordered alll the parts for his new PC, and i built it all today. Went to start it up first time and black screen, no output from vid. card...tried card in another computer and it worked fine...The card was getting power (i also tried another card in the same slot, no video) but i think the pci-e x16 slot was bad or just the mobo in general...Does it seem like the mobo is whats at fault here? Everything else works fine, cept no picture, or no beeps...the mobo is a gigabyte ga-p35-ds3l s series. We got a geforce 8800gts card in with 4gig of DDR2 pc2 6400 (4sticks) and a lga775 core2 duo e6850 3gig. Any help would be appreciated!
Did you plug in the CPU power connector? video power connector?5 more replies
I have a virus but AVG can't seen to remove it.(moderator edit: moved log to the appropriate forum. jgweed)Logfile of HijackThis v1.99.1Scan saved at 17:20:11, on 09/08/2005Platform: Windows XP SP1 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\System32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exeC:\Program Files\Executive Software\Diskeeper\DkService.exeC:\WINDOWS\System32\CTHELPER.EXEC:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exeC:\WINDOWS\System32\ctfmon.exeC:\Program Files\MSN Messenger\MsnMsgr.ExeC:\Program Files\PeerGuardian2\pg2.exeC:\Program Files\Common Files\Real\Update_OB\realsched.exeC:\HijackThis.exeO2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocxO2 - BHO: (no name) - {5... Read more
Welcome to the BleepingComputer forum. We are currently studying your log and will have instructions for you shortly. Thank you for your patience.3 more replies
The internet on my laptop has been working on and off lately. When I started up my laptop this morning, it decided to do a system repair...have no idea why but let it run anyway (hoping it might solve the choppy internet). It came to a point and asked if I would like to do a system restore and I clicked yes (ughhh, why did I click yes). When it was done, it restarted, and came to the log-in screen like normal but the keyboard or mouse would not function, I also tried to turn on the on-screen keyboard but that wouldn't come up. Tried to restart it a few times but that didn't work. So I plugged in a usb mouse that I had previously installed to click on the guest account and logged in. I went to check on the drivers and there were errors in the network adapter section, the Mice and other pointing devices section, and the keyboard section. It wouldn't connect to the internet so I can't get the drivers; plus since I don't have a keyboard, I can't type in the password for the admin account to download the drivers ( I can't really do much on the guest account).
Not quite sure what to do, so I need some help. I'll try just about anything.
P.S. - The only reason I haven't restored it to factory setting is because of all the personal things I have on the other account and I haven't backed them up and can't access them from the guest account. But if there is no other way to fix the problem, I guess I'll have no choice but t... Read more
You can access all your files using an Ubuntu CD, follow this guide to back up all your important files: Ubuntu Live CD to back up files from your dead Windows You will obviously need access to a working PC to make the CD.
Then, before we start to try and fix things it would be wise to run a test on the hard drive. Something is corrupting your system files so we need to be sure it is not down to a faulty hard drive, if it is, any repair attempts will be futile.
You can create the Seatools disc on any fully functional PC with a CD burner or use any PC to create the Flash Drive.
Open Internet Explorer and click on this: Seatools
Save the download to your desktop.
In Windows 7 right click the ISO file, select Open With, then select Windows Disc Image Burning Tool then follow the prompts.
For all other versions of windows (if you do not have an ISO burner) download this free software. ImgBurn Install the program (make sure you uncheck any boxes that will install bundled software) and start the application. Select the top left hand option to Write image file to disc and then on the next window click on the small yellow folder icon and browse to the ISO file on your desktop. Then click on the two grey discs with the arrow in between (bottom left) and leave it to complete the operation.
You will need a blank recordable CD or a re-recordable CD. If your PC has no CD/DVD drive or you would prefer to run Seatools from a Flash Drive follow this guide: How to run Seatools from a US... Read more
alright well i had malware and other stuff on my computer, i got rid of all that using super anti-spyware, spybot, and malware anti-bytes. the computer seems clean, but im getting doubts now because anything thats related to google.. i cant go on it. for instance, i try going on youtube, it takes me there and when i try signing in.. it says the url is invalid because when you click sign in on youtube it goes through the google page. i cant use the msn search engine, cant use yahoo, cant use bing, im using askjeeves. when i try going on google i get the following message "the url address is invalid". Whats wrong? im so fed up with this.
im using windows xp a456c hp pavilion
pentium 4 processor, intel inside.
512 mb ram
120 gig harddrive
16 more replies
i have a toshiba laptop 4 gb ram 2.66 processor 9800mgt video card
this week i have installed windows 7 and whenever i open a new window my computer seems to slow down like the window comes but slower
and in flash games whenever i play a flash game it's slows down like when you get low fps on normal games
If you can fill out the rest of your computer stats that will help. As for what you have said it sounds like a video driver. Make sure you have the latest drivers from Nvidia for your video card.9 more replies
Hellow, I have widows xp sp3. I am not sure if something is wrong, but I noticed some wierd behavior on pc.
mouse pointer gets stuck
internet browser takes too long
pc suddenly freezes
sudden system errors
I ran HJT and I got the following log:
Logfile of HijackThis v1.99.1
Scan saved at 10:28:00 AM, on 6/16/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Running processes:
C:\Program Files\Digital Media Reader\shwiconem.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Common Files\New Boun... Read more
Hello and welcome to TSF.
HijackThis is no longer the preferred initial analysis tool in this forum
We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a
Having problems with spyware and pop-ups? First Steps
link at the top of each page.
Please follow our pre-posting process outlined here:
After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.
If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.
hi, i had problems with my mouse if i double left click it turns into right click then i have to right spam some time to get it back to normal. also when i had programs up for example like diablo 3 and skype, while im playing diablo 3 and i try to check skype it wont let me click on skype aswell as other programs. i tend to fix this temporarily by doing Ctrl+Alt+Delete. while playing diablo 3 it gets worse to the point that when i play diablo my character moves on its own because my right click is stuck every 10 seconds pretty much.i want to fix this problem fully so i have no problems.
I know I'm new here, but my first thoughts are to find the driver for your specific mouse and re-install it, or to get a new mouse.
Since I don't know what mouse you use, I wouldn't know the driver. Even if I did, I probably wouldn't know where to find a copy to re-install. Sorry about that.
Hi folks, I thought this problem might have been an IE7 problem at first but I'm beginning to have too many problems with Java as you can see from my post in IE Support Forum http://www.techsupportforum.com/f56/...ml#post1065466 so I thought I had better run a HJT log I've done the usual scanning to no avail.
Here's the log.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:13:06 AM, on 9/6/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)
Boot mode: Normal
Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\UPHClean\uphclean.exe
C:\WINDOWS\system32\wuauclt.e... Read more
I see no problems in your log....Try this.It may help...or not...as the case maybe.
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.
Clear the Java Runtime Environment (JRE) cache:
Click Start > Control Panel.
Double-click the Java icon in the control panel.
-The Java Control Panel appears.
Click Settings under Temporary Internet Files.
-The Temporary Files Settings dialog box appears.
Click Delete Files.
-The Delete Temporary Files dialog box appears.
-There are three options on this window to clear the cache.
Delete Files
View Applications
View Applets
Click OK on Delete Temporary Files window.
-Note: This deletes all the Do... Read more
i've been getting this imminent failure [id 05] error everytime i switch on my laptop. the sound will "break" as if the hard disk is slow. it will prompt for self-test but it was a pass. ive removed the malware as i thought that that was the cause of it but apparently no, the imminent error is still there. any suggestion on what i should do?More replies
I can't play anything in my disc drive. So I went to the device manager and it says this: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)" My drive is this: TSST corp DVD+-RW TS-L633B. I have the latest updates for the driver too.
Try this: http://support.microsoft.com/gp/cd_dvd_drive_problems
I also suggest uninstalling the drivers, and then rebooting.
I'm not sure whats wrong could some one look at this and help me out?
10 more replies
Hello ppl!! I wonder what's wrong with my internet explorer.........can anybody help?? I go to a site that I usually go to but it doesn't work like I try logging in and after I'm logged in. I press the file manager button and it takes me back to the logging in page and I cant create either. I logged in many times with no luck. Anybody know whats wrong??? I'm using internet explorer7 and the rest of the sites work. Plzzzzz help I have windows xp. Hope someone replies to me early . Okay bye bye!!!
Plzzz help!!!!
8 more replies
I know there is something wrong with my computer! Please could someone who knows what they are doing please read through this and show me what to delete? Thanks!
Logfile of HijackThis v1.99.0
Scan saved at 10:35:17 PM, on 02/12/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Running processes:
C:\Program Files\TuneUp Utilities 2004\WinStylerThemeSvc.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Messenger Plus! 3\MsgPlus.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Netscape\Netscape\Netscp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\AutoUpdate\AutoUpdate.exe
C:\Program Files\CxtPls\Cxt... Read more
First go to add/remove and get rid of Messenger Plus
Then follow the above link and Download Spybot Search and Destroy and Ad-aware SE UPDATE and do a scan with both of them getting rid of all they find
Do a scan with Housecall and Panda
Go to windows updates and download all critical updates except SP2
After doing ALL the above post another Hijack This log here please
Every time I start IE a strange search site appears and different pop ups. And I cannot change my default startpage in internett tools options. Have runned spyboot and spyware nuker, but after reboot the same spywares/bundels/hijackers are showing up..
Can anyone pls. help. Thanks!
Logfile of HijackThis v1.97.7
Scan saved at 15:10:48, on 27.09.2004
Platform: Windows 2000 SP2 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Netropa\Multimedia Keyboard\nhksrv.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Netropa\Multimedia Keyb... Read more
9 more replies
winXP pro/2gb ram old ide 20gb hdd/250gb external hdd
after ,it seems, installing btyahoo and security software "Norton" that is supplied for bt total bband my pc takes 15-20mins to bootup and be able to use . please help
Logfile of HijackThis v1.99.1
Scan saved at 15:21:29, on 25/11/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Creative\Shared Files\CTAudSvc.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
F:\Program Files\Nero 8\InCD\InCDsrv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
F:\Program Files\Nero 8\Nero BackItUp\NBService.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS... Read more
I've got problems. I update and run Spybot, Ad-Aware, eTrust PestPatrol regularly. I have EZ Antivirus and EZ Firewall that I also keep up-to-date.
The problem is all the pop-ups, different web pages opened than requested, and my browsing has slowed to a crawl.
I use the pop-up blocker included with my firewall.
I've included my latest Hijack This log. Any help would be greatly appreciated!!!
Logfile of HijackThis v1.99.1
Scan saved at 9:50:12 PM, on 4/11/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
C:\Program Files\Executive Software\Diskeeper Home Edition\DKService.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Anti-Spam\QSP-184.108.40.206\QOELoader.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Firewall\ca.exe
C:\P... Read more
14 more replies
Im feeling a bit hopeless here so any help is appreciated
So i got a new computer, built it with a friends help
xp pro - sp2
amd athlon 6000+ dual core
asus m2n-mx se
2 gigs a-data ram (2 sticks of 1g)
no gfx card (yet)
seagate 250gig sata hd
silverstone 500w psu
Windows installs, everything seems fine etc.
Then come the problems. Its as if my computer is, for lack of a better word, fragile. I might be playing a game, il tab out, then try to tab back in, and then nothing responds. The mouse works, but cant click anything etc. Task manager doesnt show, start menu wont pop up, things like that. So im forced to restart, and 2/3 times, windows wont start, and i'll be forced to do a clean install.
Sometimes, the windows loading screen wont show, sometimes it loads, but then the logon screen never appears, everythings just remains black. Sometimes i'll get a black screen with white words saying some file is missing etc.
In my experience, pressing the restart button hardly ever causes windows to fail and not start up, but it does for this comp, most of the time.
Did memtest, used seagate tools to test hd, both appear to be fine. Checked temps, they are fine, checked voltages in bios, they are also fine.
Ive reformatted and reinstalled windows at least 6 times now, and i really am feeling quite hopeless. Im scared to do anything that might cause windows to not respond, like play supreme commander.
16 more replies
my browser(latest firefox) has become slow recently and odd things are occurring...i've ran malware bytes, spybot, norton 360, and ccleaner...but im still suspicious...anyone mind taking a look? i use Xp home edition SP3 on a compaq presario v4000
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:37:41 PM, on 5/12/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Micro Innovations\Wireless Keyboard & Mouse Driver\StartAutorun.exe
C:\Program Files\Micro Innovations\Wireless Keyboard & Mouse Driver\KMConfig.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService... Read more
a what on a log?? a bump?
something is wrong with my comp i uninstalled kazaa 2 days ago and its been acting odd running slow and my downloads are cutting off i think i might have a virus or torjan can someone please help
4got to add that my aol email has been getting tons of spam mail since i looked for ringtones on the internet 1 day and its flooding my email
Lets get to it, ok?
I got this new laptop a while ago, an Acer Aspire 4810T, intel core 2 solo cpu, 1.40 GHz, 3 GB RAM
Windows Vista Home Premium 2007, blah blah blah...
Recently its been pretty darn slow, the startup especially, its disappointing since its supposed to be fast. It takes 4-5 min until I can safely start Explorer without it getting stuck.
Also recently my sister reported a blue screen of death while it was shutting down, but she didnt note down what it said.
It might also be imperative to mention that the systems built in Mcafee has discovered and blocked several cases of Generic.fw and Generic.dx. The prob started occurring ever since that. I cant seem to locate them in the task manager or anywhere else for that matter.
Hijackthis reports:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:19:40 PM, on 9/14/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18226)
Boot mode: Normal
Running processes:
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Launch Manager\LManager.exe
... Read more
No one? Is the problem that bad???
After the last time I rebooted my computer my internet wont work at all on my pc. It will not renew the DHCP info off my router nor will it work if it ry to put everything in there static. Ive tried reinstalling the lan card. Everytime I try to do ipconfig /renew it says im missing the file to do that so Im thinking maybe some sort of anti-highjacking software deleted it on accident can anyone help asap please? thanks
routers are finicky try messing with it more and set it to auto detect everything with dynamic ip.
hey tech guys,
I got this old laptop from a friend. It had norton antivirus paid version on it. I downloaded zone alarm and adaware, but I know there are problems on it. Also, I couldnt remember what the Ad-Aware custom settings were. I have posted the log file below. Any help to make this laptop go faster would be great. god knows what type of junk is on here! Thanks again!
Logfile of HijackThis v1.99.1
Scan saved at 9:02:35 PM, on 2/17/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Syn... Read more
Rescan with Hijack This.
Close all browser windows except Hijack This.
Put a check mark beside these entries and click "Fix Checked".
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBarBHO.dll (file missing)
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll
Run ActiveScan online virus scan:
Once you are on the Panda site click the Scan your PC button.
A new window will open...click the Check Now button.
Enter your Country.
Enter your State/Province.
Enter your e-mail address and click send.
Select either Home User or Company.
Click the big Scan Now button.
If it wants to install an ActiveX component allow it.
It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
When download is complete, click on My Computer to start the scan.
When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location.
Post the contents of the ActiveScan report.
Can someone look at this log and give me some advise
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:34:40 AM, on 11/17/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17091)
Boot mode: Normal
Running processes:
C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Brother\ControlCenter3\brccMCtl.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Brother\Brmfcmon\BrMfcmon.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Program Files\AVG\AVG10\avgnsx.exe
C:\Program Files\AVG\AVG10\avgemcx.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\WINDOWS\system32\m... Read more
16 more replies
Everytime i use the computer about 15 minutes into use the monitor will start flashing on and off but the actual power doesnt cycle just the image. Also if that doesnt happen the mouse will freeze. Restarting doesnt fix it its only when I unplug the computer from the outlet does it work again.
Its probably a hardware problem.3 more replies
Hey everyone. Somethings wrong I think..
Logfile of HijackThis v1.99.1
Scan saved at 2:19:50 PM, on 10/29/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C... Read more
13 more replies
Sorry for the long post...............
A week ago my laptop hard drive crashed. I called hp they did diagnostics and said they would send me a new hard drive to me in the mail due to I only have had this laptop less than 2 months. They sent me the hard drive. I then installed vista ultimate 64 on the computer. I made a 80 gig partition for the hard drive. then the rest of the hard drive seperate. Then I got on the internet. I called hp because in device manager the realtek ethernet nic had a yellow exclamation mark and when I clicked it it said (this device isn't working and can not start code 10) and I told them after a fresh install the numbers were not the same, when I bought the laptop I went into device manager to see all the drivers and wrote all the names down. The driver I previously had was real tek 8102e/8103e. The one that was in there after a fresh install was real tek 8101. So I was on the internet anyway but needed that fixed so they gave me the download and that was fixed. I started to get downloads from hp for software drivers as far as Sound, wireless broadcom, hp wireless touch keys etc.) Well upon trying to download these on internet explorer it was very very very slow. so I installed firefox and they were still very slow. One file real tek was a 5.0 mb file it took over 22 minutes to download, the other idt sound 24.8 mb file took over 43 minutes to download and I keep trying to install graphics drivers ati graphics and it is 113 mb file and when I am tr... Read more
SpecsVery strange...HP only reflects NIC/LAN drivers for that system and Win 7. Not sure what their message is, but this is the first time I've ever seen anything like this.Drivers AvailableI think you'd better order recovery disks, which will contain the drivers as part of the recovery/restore operation.Louis4 more replies
please walk me through figuring out the problem, i know my computer should run faster than it does, i cant seem to get it going good again, usually i can figure it out, but this time aorund some help would be nice, thanks in advance
16 more replies
I use Incredimail for scrolling letters, we make the letters and compress them to a cab file and then change the file extension to imf so we can use it in our email. I have been doing this for about 4 years and suddenly it won't lose the cab extension so the letters don't work as an example it looks like this...
I discovered this and I'm not sure how to get the cab extension off it....anyone have any idea's?\
Thanks in advance,
Can't you just rename it from Windows Explorer or My Computer? You need to be showing file extension to do this.
Open Control Panel then Folder Options and click on the View tab.
Select "Show hidden files and folders"
Uncheck "Hide extensions for known file types"
Click Apply and OK
Now right click on the file and select Rename. Change it to adayathebeach.imf
I believe i have infected myself with stupidity, some small problems have been arising and all of a sudden all my norton internet security programs have stopped running. I was instructed to delete and reinstall the program, tried that and it would not delete the program.
15 more replies
Hi guys, thanks in advance for all the help.
Right now my problem is I'm getting various pop-ups and sex related ads.
But the biggest problem is I cant download anything on Microsoft website or get windows updates. I was researching and I think its related to this Trojan that spybot search and destroy finds which is a DNS changer called Zlob.
I regularly CClean my comp and use AVG.
Thanks for any help sin advanced
P.S. This post has 3 logs, while next one has the zip.
here is the MGTool zip
U guys are the best!
While surfing one of the sites I sometimes go to I got hit by one of those pop-under windows where a "warning" click windows pops up and even if you hit cancel it takes you to a site. I closed it but I guess it got me with something because I started getting IE pop up right after. I haven't been able to completely fix the problem despite a couple runs of Kaspersky so I'd turned to HJT but I need help with the log.
This 1 item is the only thing that really stands out to me.
O20 - Winlogon Notify: __c00CE12B - C:\WINDOWS\system32\__c00CE12B.dat
Thanks for any help you guys can provide.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:16:31 AM, on 8/24/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal
Running processes:
C:\Program Files\Creative\Shared Files\CTAudSvc.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2009\avp.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Autodesk\... Read more
Please visit this webpage for instructions for downloading and running ComboFix.
Post the log from ComboFix when you've accomplished that, along with a new HijackThis log with word wrap turned off.
Something is going on with my pc, I just re-formatted because of all my issues with IE and any other browser actually... when i download a file it tells me its corrupt in some way. Someone told me to download Hijack this (yes it lets me run some downloaded things which is weird) and here it is...
Logfile of HijackThis v1.99.1
Scan saved at 7:16:48 PM, on 1/26/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Documents and Settings\wilma\Desktop\jre-1_5_0_06-windows-i586-p-iftw.exe
C:\PROGRA~1\M... Read more
Can someone please please check my log.
I just try to keep a friends machine running (an older one). I think they've got ad problems. AdAware keeps coming up with lots of of stuff, even when ran from the startup. here's the log, and thanks for any help!!!
Logfile of HijackThis v1.99.0
Scan saved at 6:20:56 PM, on 1/16/05
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\SYSTEM... Read more
Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.
Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled.
For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).
Download and install Spybot S&D. Run Spybot and click on the 'Search for Updates' button. Install any updates that are available. Next click on the 'Check for Problems' button. Let it run the scan. If it finds something, check all those in RED and hit the Fix Selected Problems button. Exit Spybot. If you keep getting the DSO Exploit entries, even after you updated Windows and fixed them, then download the Spybot DSO Exploit Fix and install it over the current Spybot installation.
Download CWShredder and click on 'Fix' (it will automatically fix anything it finds for you). If it asks if you want to delete a certain random file, choose No and post that filename here.
Reboot into Safe Mode (hit F8 key u... Read more
Hi there,I think I ahve a fairly nasty infection of sorts, my machine crashes software that was installed is now not openingand trying to install but can't find installation files/components googel links dont work fisrt time and IE doesn't launch.All this from my Dad trying to find a keygen on my machine... thanks Dad. Anyway desperately hoping someone can help, here is my HJT log Logfile of Trend Micro HijackThis v2.0.2Scan saved at 01:47:30, on 31/03/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16791)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\Program Files\Common Files\Symantec Shared\ccProxy.exeC:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exeC:\Program Files\Common Files\Symantec Shared\SNDSrvc.exeC:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exeC:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exeC:\WINDOWS\sy... Read more
Welcome to the BleepingComputer Forums. Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again. Double click on RSIT.exe to run RSIT. Click Continue at the disclaimer screen. Please post the contents of log.txt. Thank you for your patience.Please see Preparation Guide for use before posting about your potential Malware problem. If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped. Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so. While we are working on your HijackThis log, please: Reply to this thread; do not start another! Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so. Do not run any other tool until ... Read more2 more replies