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BONAIRE, GEORGIA -- First I would like to say I had never purchased carpet before and there were subtle signs that really let me know I should go elsewhere, but I ignored them. A relative of a friend had a good experience and I based my decision on that and the $99 room sale. I wish I had come across these comments and reviews before setting up a FREE CONSULTATION. But I was truly just ready to get the simple, small, project over and done with. Please...FOLLOW YOUR GUT INSTINCTS AT ALL TIMES and continue READING THIS REVIEW!!!
My first appointment was scheduled for January 2, 2015 which was great because I was off. About an hour before the time frame that someone was supposed to show up, the salesperson, **, calls, explains he's out of town on vacation and Empire must've made a mistake scheduling me on that day. He asked if it was possible that he could come Monday. I agreed because I happened to be off that day as well. He said he would call around noon Monday January 5, 2015. I received no call at all.
I called Empire and explained the entire situation and the cust svc representative just scheduled me for another appointment on January 12, 2015. No apology for the current inconvenience. Ok fine. I need to get an estimate to see what I am working with so I agree to the January 12th appointment. Now I had a whole week to mull this over and check online, but life got in the way and next thing I knew January 12th was here.
On January 12, 2015, ** (yes same salesperson!) shows up on time. Makes no mention of standing me up previously. How do I know it was the same salesperson? I kept the number he called from to cancel the first appoint and it was the same number he called from on the 12th and it was on his business card. But I am just ready to find out how much it's going to cost me. Now keep in mind I've never purchased carpet before so I am admitting I was clueless. But this $99 room sale sounds amazing and even with the added cost of the product it can't be that bad.
PROJECT: Replacing only the carpet in 1 small bedroom with dimensions of 10x11 with a carpet as similar as possible. The salesman gave his whole spiel, history of the company, etc. I know he must do this, but I also know I am only getting this one room done so it's no big deal. I look at the samples, pick the carpet. He measured the room and never told me what he came up with. So now I'm saying to myself ok that's a little weird. He starts telling me about all these discounts I am eligible for, etc.
Now he's talking my language. He breaks out a calculator and starts computing figures behind his briefcase so that I cannot see what he is doing. But I can hear him banging on the calculator like crazy. If you've ever seen the scene of Tyler Perry's Diary of a mad Black Woman where Madea is in the kitchen adding on a calculator, that is the same exact thing ** was doing, but he wasn't talking, just calculating. Right then I was thinking this is going to be really good or really bad.
It was really bad. I was told padding is included in the price and that's just how Empire does it so I couldn't get carpet only. The least expensive carpet quote was $614.27. And the rest went up from there increasing in $100-$150 increments. And they were all just flat numbers. Not a breakdown of what exactly I would be paying for and what discounts I was getting.
Should've said NO THANKS right then and there, but I really wanted this job done. He told me he could have one of his 20 crews back over here tomorrow and have the job done in an hour or so. I said ok, at least I wouldn't have to wait any longer. He pulled up the contract on his tablet and said I would get a copy overnight, I just had to sign some areas. Then he said he would need my credit card info or check to secure the appointment. He stressed that no one would get paid until the work was done and that I signed a certificate of satisfactory completion and gave it to the installer. That is how they get paid.
So I said ok, it made sense to me. I made sure I saw that in the contract as well as my right to cancel and signed the contract. All this took place over the course of 40 minutes. After ** left I spent 2 hours trying to comprehend how $99 plus cost of carpet turned into $614.27. I got online and came across this site and spent over an hour reading all of the horrible reviews. My heart sank. I had made a huge mistake. I had to cancel.
I called Empire Today the same night, about 4 hours after my free consultation and explained that I needed to cancel immediately. Please do not send any installers. The CSR told me the department that cancels installs is closed, but my cancellation is processed and they will just review it to make sure I get refunded. Refunded? I haven't had anything done to get refunded!! The CSR says my account shows a payment via credit card for $614.27 paid in full.
Now I am furious, but I am thinking it must be an error. ** said they don't get paid until the job is complete and I sign that certificate. When I got off the phone, I checked with my bank and sure enough, there was a pending transaction against my checking account for that $614.27.
The very next morning on January 13th I call Empire back to confirm my cancellation and make sure my money is being refunded. I spoke with a CSR who asked why I was canceling and I told her I found someone to do it for less (I had not, but I didn't want to go through a whole song and dance). She asked for how much and I told her it was only 1 room and I found someone to do it for half the price they were charging me. This CSR tells me my business is appreciated and she sees some rebates that I am eligible for which would knock my price down considerably. It wouldn't be as low as half, but they really want to do business with me. WHAT?!! Are you kidding me?!!
I told her I would have to decline because even with the rebates, it doesn't take away the fact that money was charged immediately for services that were not completed and I am not happy with that. She reviews my account and told me she saw where there was a deposit charged. I told her that nothing was mentioned about a deposit and I would not have agreed to a deposit that was the full cost of the project. She said she wasn't there so she cannot say what was agreed to, but don't worry I would receive my complete refund in 3-5 business days.
Yes you read correctly. The same money they took immediately as a "deposit" now cannot be refunded for 3-5 business days. I am livid! I am mad at myself, Empire, **, the whole situation!!! She told me that because I used a credit card I would receive a refund much faster than if I had wrote a check which could take up to 15 days. Her final question was if there was anything else she could do to help me. My response was "Unless you can immediately refund my money the same way you took it, then no there really isn't any other way you can help me."
Is this situation over? No. I am so paranoid and skeptical because of what I read I call Empire back on January 14th, the day after I confirmed my cancellation, to make sure it was truly canceled and the refund was processed. That CSR is showing the cancellation, the cancellation number and tells me it will be refunded in 7-10 business days. Excuse me!!! What happened to the 3-5 business days from yesterday? This CSR is sticking to her script and tells me it will be 7-10 business days and this is the credit institutions policy. The refund will be deposited as soon as they can do it. Ok is it 3-5 business days, 7-10 business days or as soon as you can do it?!!
I hang up feeling dumb and defeated. I should've known better. Empire immediately sent emails confirming my free estimate consultation and my installation. But when I canceled, I received a cancellation number and no email to verify it. If it sounds too good to be true, many times it is. This story does end well though. I ended up asking another friend for a carpet install referral. I explained the Empire catastrophe and he introduced me to a local guy who came and assessed the situation. I bought some carpet from Lowe's for $150 (I had to get a 10x15 piece for the style I wanted).
This local guy picked up the carpet and installed it. My all inclusive (carpet, install and tip) price was $260. I felt relieved and it took the edge off of having to wait to get my money back from Empire for work that was never done. Imagine looking at a room with jacked up carpet after $614.27 has been taken from your checking account. Not a good feeling.
Empire returned my money to my checking account on January 21, 2015. Technically that was 4 business days after I canceled (the 19th was a holiday). But it felt like an eternity since it was 9 days from the date of my FREE consultation. Please beware of the $99/room sale. Especially if you are doing your whole house!!
Attached are before and after pics of the bedroom that needed the carpet replaced. I just want you to see that paying a total of $260 for new carpet and installation does not mean the work is shoddy at all. I am extremely pleased now that Empire is out of the picture!!! NO THANKS to Empire Today.
Hi LaToria, we appreciate you taking the time to share your concerns with us, and we regret that you did not enjoy your experience. We understand that we've been in contact with you and that you have already purchased elsewhere. If you have any additional questions or concerns, please don't hesitate to contact us at 888-588-2315 x4195 or email@example.com. Thank you. Jeanette Ramey, National Customer Service Manager
CALIFORNIA -- I had some work done in the house by Empire before, and I had no complaint about it, so I called Empire for some more business. I was under the impression that I will have a pleasant experience as before, but I was in for a ride this time. May 2011 is when it all started, the salesmen showed up, and gave me a pressure squeezer must spend money today or else all prices will skyrocket... Yeah I bought into it. Got the papers signed money was placed in the guys hand, and the rest upon completion of work.
The crew showed up with one guy able to speak English and the rest, well, not too sure, but I cared less since I am more concerned about quality work, then if the installers can talk at all. They proceeded to tear out my good carpet, and start laying the laminate. The tools they used would make an OSHa representative pull out a thick pad and would have a field day writing up all the problems, no blade guards on saw, no protective eyewear, the cord they used was duct taped and electrical taped in several spots. I should have guessed how this will turn out...
Anyhow, the foreman of the group explained that the floor must be level grinded all the highs, and the lows should be filled so the laminate will not "bounce". They spent a good hour and a half grinding, but no fills. I guess it was all well, and they laid the padding and the laminate. It was getting into the afternoon, and I told them I was allergic to mosquito bites, and to keep screen door closed. They managed to poke a big hole with their fingers through my screen door damaging it. At 10:30 pm they called it a day, and wanted me to sign papers, which I did, but I told them I can't really look at it over since I am tired, and will look at it the next day.
Next day I find that the laminate bounces in several areas, and the joining area to the kitchen its totally crooked. Manager came out takes pictures, sets up appointment for crew to come out to fix. Crew comes back (even after I told manager not to send same crew)... they tear up half the area, and hall to patch the lows, put cement down and try to smooth it out, replace laminate. They discover that the worker who was on the job where the kitchen meets the room has cut things short, and that is why the transition is crooked to "cover up" this mistake.
While they were ripping the floors up to do this repair, they manage to scuff up my walls where the 4" wood toe boards go around the base of wall. After they left, I called the manager back up to complain about this terrible job. She looked at the screen, looked at the walls, looked at the way they placed one door stop so the door know would hit the wall. She took pictures, and left, but no call back. I re-initiated the contact around Sept 2011 and supervisor said they were waiting for me to get a third party for estimate on repairs, which I did for the walls, and screen door.
They said they will credit account. No credit. Called back. Oh now it's a check they are sending. No check. The company insisted again on their third party to check what I was talking about, cause they probably had no clue what the manager did with the picture, and her notes on this issue. Third party comes out discovers laminate is defective. Empire decides to replace it. But in order for them to replace an In Warranty I must sign a form that I will promise not to post a gripe, I will not talk about my problems. I refuse to have my freedom of speech trampled.
HERE IS MY GRIPE EMPIRE! They want me to sign a form prior to installation that says they did a good job! Amazing. I feel this is a threat, and let them know. The crew finally comes out, a manager is with them, and we talk calmly about this nonsense, and watch from 8 am till 4 pm as the laminate goes into the room. I watch as the crew removes molding and tear more paint off my wall further damaging my property, and I point this out to the manager. This is a different crew as before. (By now you could guess Empire has NO WORKING CREW, they SUB CONTRACT!!!!)
These guys lack of OSHA safety is as the others. No safety whatsoever, and I point this out to the manager. I inspect the install. Run my hand across the laminate where is is supposed to be a smooth transition, but it's rippled. I say nothing except to have the manager run her hand through it. Then the foreman... they both feel the same low quality of the material. (Another bad batch???) Then I point out the flexing areas, and I ask one of the workers if that could be fixed, and he said, "yes but the whole floor needs to be taken up." I said "go for it! Fix it." They look at each other as if I asked them how magnets work?
The manager calls another manager on the phone we wait about 20 min for response. Offer on table is to pick a different material, maybe that is not impacted with low quality. A few days later she shows up with another sales representative and samples. We pick the material, and she said her manager still has to approve this. I get an email from the manager, with a contract attached (as before trying to get me to sign a "you can't talk, post about your gripe" paper, and that I will make sure the California State Licensing board will be notified that all is well PRIOR TO INSTALL. Come on.... if it was maybe AFTER, but before? No thanks!
I sent a letter back stating that there were 4 options and I am willing to go either way. First option was to just replace the laminate with the laminate we picked original, give me money to repair damages to house, and I will not sign any documents. Second was replace laminate with the new pick of laminate and they still give me money to repair my property, and I still do not sign documents. Third was to give me back my old carpet which was in good to excellent shape, and give me full refund, and some money to repair my property, and I will not sign any documents.
The fourth was let's go to court and see how a judge likes a company not honoring warranty they claim to support. The date was set up for install and it was January 19th 2012 nobody showed up. By not showing up she has made her statement well known to me, and now to the world where Empire Today stands. Their warranty is nonexistent, and a consumer must go to extreme measures to get anyone moving in the way so the warranty is upheld.
If the representative of Empire Today dares to write any smart comment to contact her on phone or Email, it's pure fraudulent, and I have tried over the past months to get results. It is not working! I do hope lawyers are reading these "gripes." If you want work, please contact me. Los Angeles, California area. Looking forward to discussing legal action against Empire today with you.
SHAME COMPANY, FLORIDA -- I decided to do laminated floors in two rooms. So the first thing the saleslady says when she walks in is "today is your lucky day because we have a 50/50/50 sale." She does all the measuring and it's about 350 sq ft. She sits down and comes up with a price of 4600$, I almost fell out of my chair. Then she goes with the 50/50/50 sale, we cut the 4600$ down to 2300$ like she's doing me the biggest favor in the world.
Then I showed her an estimate that I got the day before that was for 1045$ From US Wood Flooring here in South FL. I asked if she will match or beat that price. She put me on the phone with one of her bosses. He basically was trying to get me worried not to go with that product from that company. I've done plenty of home remodels and renovations in my life and the product from the cheaper price was better. Bottom line is that Empire Today overcharges people that don't know any better about cost of flooring.
Hi Lenny, thank you for bringing your pricing concerns to our attention. We'd like to know more about the situation, and we will be following up with you shortly. You can also reach us at 888-588-2315 x4195 or firstname.lastname@example.com. Thank you. Jeanette Ramey, National Customer Service Manager
2918 BRICK CHURCH PIKE, NASHVILLE, TENNESSEE -- I am writing to notify you of how unhappy I am with the service and treatment my husband and I have received. On May 21, we placed an order for new vinyl to be put in our kitchen and laundry room. I paid in full that day for the total cost of the materials and installation order in the amount of $1349.00. We were told that it would all be done and finished in a week. The installation should only take 4-5 hours or so. The installation was scheduled for Tuesday June 1. Our check was cashed a week later.
The installer called about 9 am that morning to notify me that he would be at our home soon but needed to stop and Home Depot for supplies. He said to expect him in about 30 minutes. An hour and a half later he called to tell me that he forgot something at the office and had to go back to the warehouse and pick it up. He finally arrived that day around 1 pm with another installer. This installer's name was ** and during his time at our home repeated told us how we didn't need to contact Empire for any other work because he could get us a much better deal through him and the people he works with.
He stapled our floor down along the edges - telling us that that is how you install flooring now because it's the best way (I don't know. I believed since he was your installer he must know what he was doing.) He and his fellow installer informed me that I could not walk on the floor for at least 24 hours. They even made sure to point out a small area that I could walk but nowhere else.
The next morning when I could "walk" on the floor is when I noticed the horrible job that was done. The laundry room (one of the areas I supposedly couldn't even get to in order to look at) was cut 1/2" short of the wall. That was a large star shaped tear alongside the doorway from the laundry room and kitchen where the installer had glued it back.
The Staples that he placed in the floor were so far away from the wall that we wouldn't be able to cover with the molding/quarter round. The floor had huge air bubbles in it and anytime I sweep the floor it would roll along with the broom. The vinyl would create waves and rolls when my computer chair was rolled on it as well. I called that very day and filed a complaint.
I was told by customer service that they would have to schedule for the "review" installer to come out and determine if "it really needed to be completely replaced or if it can just be repaired". I was told that you only have one person who is qualified to determine these matters and I would have to schedule a time with them. The time was scheduled for him to come out on Tuesday June 8th. We would be his first stop that morning.
June 8th at 9 am (after I called to determine where the installer was) I received a phone call from the installer, who in broken English informed me that he wouldn't be able to be at my house for at least another 2.5 more like 3 hours. I asked why since I had things I needed to take care of. He told me that he had other customers to take care of first and that he wouldn't be there for another 3 hours. I verified with him that he would be there around 11:30 am or 12:00 pm and he once again repeated that it would probably not be till 12:00 pm. I told him that I would run my errands and be back to meet him then.
I got home at 11:20 am to find a message on my machine. The installer had gotten there at 11:10 am and left stating that we had to reschedule. When I called and my husband called we were both told that the installer could not come back out that day. We were told that we should have stayed at the house that it was our job not your company's to arrange our schedule around them. Once again we were told that he was the "only one" qualified to check the floor to see how bad it was they would not send a manager or anyone else out.
After called again, my husband took off Friday June 11 to be able to have installer come out to look at the horrible installation that had been done. (Of course this was a different guy. Not the "only one" installer that I had dealt with on Tuesday.) This installer confirmed the installation was completely unacceptable and arrangements were once again made. Because our family vacation / daughter's National Dance competition was the following week, we scheduled for the replacement installation to be done on Tuesday, June 22. (The first Tuesday after getting back.)
I received a voicemail message this morning (June 22) at 8:15 am stating that your company couldn't preform the installation today and it would have to be rescheduled again. The vinyl for the order was somehow left off the truck. It was left in the warehouse in Atlanta, GA. When I called back and spoke with ** in the local office, I asked why it hadn't been shipped before now and held locally for this job. "Well that's not how we do it" was the reply I got.
She told me that it was standard policy to order and ship the supplies/merchandise the night before the job. The order should have been placed and shipped into the local warehouse/holding dock to make sure all supplies were ready for the job but when I mentioned this, she once again told me that was not how you handle it.
After crying and letting her know how I was upset because this has been ongoing for a month now, she said she could "put a $100. credit to our bill for the inconvenience". I made sure to let her know that I had already paid in full and the check had been cashed and I still don't have my floor done. She never even acknowledged that she or your company were sorry for all the trouble. When I asked for the address and name of a person to contact, I was given this email and told that I might just have to keep sending emails. I couldn't talk to anyone or get a physical address.
I have since contacted the sales representative who sold us the floor to notify her that I will not be ordering the hardwood flooring that we had discussed and I would never recommend Empire to anyone because of everything we have had to deal with and the way we have been treated. My washing machine, dryer, and stove are now out on my front porch. My refrigerated, dining room table, boxes of pantry items, and computer file cabinet, computer, etc. are all in my living room. My China cabinet, computer desk and various items are in my garage.
I have been living like this for a month now because of these circumstances. I just got back from a week's vacation and have laundry to do and now I can't even do that today. I want a FULL REFUND of my money. I don't want to have to deal with any of this or your company anymore. I intend on contacting the Better Business Bureau and filing a formal complaint. I will not be doing any further business nor will I recommend Empire to anyone else because of the way we have been treated.
Thank you for bringing your installation experience to our attention. We apologize for any inconvenience this situation may have caused you. Our customer service team is currently reviewing your concerns, and will continue to be in contact with you
PHILADELPHIA, PENNSYLVANIA -- January 2011, a knowledgeable Empire representative measured my home for carpet. Within one week the newly installed carpet looked older and worn than my previous carpet. I called and my sales rep made a second visit. He agreed that the carpet had to be replaced. I did not have much choice. I am a wheelchair user and truthfully there were two maybe three choices of ugly carpet.
Regretting that I ever purchased Empire carpet I selected the second ugly carpet. The installation job was horrible. My wood was cut – there were so many piece work and the seams were done terribly. Again I called and Empire arranged for my sales rep to be out. Again, he agreed that the job was terrible and damage had been done. Between the second and third installation I had become gravely ill. I started having strong reservations about a third time and told Empire's Customer Service Manager **, that I was not sure. By the time I recovered, I thought it best that I try a third time.
One of the reasons that I had initially called Empire is that Empire offered Interest Free for 12 months. Why did I pay $98.00 per month when interest was to be free? Most important, until an Empire Customer is totally satisfied they are also not to be charged interest. Interest was tacked on to my bill after February 2012. When I spoke to ** she explained that the bank is responsible and after the third installation was complete, Empire will notify the bank and the interest calculated will be removed and my interest free for a year would begin.
Guess what? The carpet was installed a third time. I was so excited that it was done with only 2 seams I called immediately to tell ** "I am happy." Unfortunately that was only short-lived. I have three issues with Empire now, which are: 1. The interest was not removed and charges continue to mount. Each time I called ** she has never returned my calls. Thus, I am still being charged interest and not given interest free! 2. Although 2 seams are better than a dozen or so during the second installation, there is a big seam a few feet from entering the living room. On the sides close to the wall, the seam looks great but directly in the middle it looks as if I have torn carpet.
At this point I would love for Empire to take up their carpet, refund my money and we call it a day. I can never replace the plants the second installers placed out on the deck and the sun (in October) burned the plants, as well as the cut wood; the three times it cost me for Personal Assistant overtime; and all the aggravation and work.
Knowing that I don't stand a chance against a big company I need Empire to explain why:
1. I had to pay $98.* per month during the Interest Free. 2. Interest compounded was not removed after the third installation as explained by Customer Service Manager. 3. Interest Free for one year when Customer is totally satisfied with carpet installation.
Rather than writing my Empire experience as a complaint, I thought it best to inform. Empire did come back and replace the ugly carpet twice. Most important now, perhaps someone will advise what I can do. I am going to send this information to the Better Business Bureau. I may have also been overcharged on two accounts too (I am paying for an original carpet that had to be removed and the quality of Empire's pad is poor (there was never a price adjustment).
Marlene, we truly regret the issues that you have experienced post-installation. We understand your frustration and your concerns with your product and financing, and we're disappointed, as this is not the level of service that we expect for our customers. We will be reaching out to you soon to discuss the current status of your situation. Please contact us with any questions at 888-588-2315 x4195 or email us at firstname.lastname@example.com. Thank you. Rebekah Clerk, National Customer Service Manager
MICHIGAN -- The only thing I can say is, DO NOT USE EMPIRE. We called and had a sales guy sent to the house and needed just a basic Stainmaster carpet for the entire upstairs and the stairs themselves. Even though the estimate seemed a bit high, he was assuring us that this was good carpet. So, we went ahead and purchased the carpet. I asked him why it was so high, he said the order an extra 10% carpet....
So, the carpet gets installed. First off, it took FOREVER! But that was fine as long as it looked good. I left for work and my husband stayed home for the rest of the install. I get home and we were both wondering what the deal was with all the seams all over the hallway, leading into all the bedrooms. The hallway is not that big that it would require so many pieces of carpet. When I called, I asked them to send different installers... A week goes by... The same installers show up. They cut the top of the carpet, try to blend the seems, then ask if I had a little piece of carpet.
Confused, I said "no". He argued that they left me a tiny square? Then he says to forget it.
So I hear him pulling up the carpet and doing something to it. They leave after telling me that the seems are still there, but should "settle" I just need to vacuum them a lot in all different directions. My husband calls a few hours later, I explain what happened. He says that they took a huge roll of our carpet with them. It now clicks that they took our carpet and we have all these seams because they are piecing scraps together. I call Empire 4 days ago, no call back.
Today while vacuuming the steps, all the carpet is coming up, right down to the tack strips. There are chunks of carpet coming out everywhere also. I call back, again put on hold, and told someone will call me back. At this point I am just hoping they come and take their awful carpet back, and give me my hard earned money back. I am truly hoping that you listen to this post and save yourself your time and money. I am sick to my stomach over this. We saved and waited for 2 years to get carpet. WHAT A WASTE.
Bethany, we regret the issues that you've been experiencing post-installation, as we always want our customers to enjoy their finished product. We are committed to working with our customers to help resolve whatever problems may arise, so we're disappointed that you've had trouble getting your concerns addressed. Your experience is not what we want to provide to our customers, and we will be reaching out to you soon to work towards a resolution. If you have any questions, please call us at 888-588-2315 x4195 or email us at email@example.com. Thank you. Rebekah Clerk, National Customer Service Manager
I contracted with Empire Carpet to install carpeting in 4 rooms and a vinyl floor in my kitchen during their "Buy 2 Rooms and Get the rest for free" sale. That was my biggest mistake ever. I met with the salesman that reviewed my home on a Saturday morning. He was nice. That's the best thing I can say about him (more on him later). I purchased 5 total rooms of flooring that was to be installed the following Tuesday (all carpet) and Friday (vinyl kitchen floor).
Only one person that showed up on the carpeting team spoke English... not good. He promised me when he arrived he would do a professional job in all of the rooms. That pleased me. About 4 hours later, he told me he only had enough carpeting to put in 3 of the 4 bedrooms and that he would have to come out again to finish the job. I told him to either credit me BACK the money I paid that Tuesday morning or bring another role of carpeting to finish the job today. HE SAID HE COULDN'T DO EITHER!!! I quickly got on the phone to my salesman who could make absolutely no decision whatsoever when I explained the situation to him. All my salesman could do is apologize.
Finally, after a couple hours on the phone with the Empire "team"... they agreed to take off $750 my Tuesday bill. I was happy with that at the time (but wait! There will be more on this!) Since I agreed to have the vinyl floor put in on Friday, I stated I wanted the carpeting team there at the exact same time as the vinyl floor people to minimize the time I would be out of work...
The vinyl team showed up Friday morning and finished early Friday afternoon. The carpeting team arrived at 2:00 pm Friday afternoon as the vinyl team was leaving. I placed numerous calls to the Empire team... nobody cared. Nobody agreed to do anything. I was out of work another entire day. The vinyl looks nice in my kitchen... However, I have a sliding door to a bathroom off of my kitchen, and they put a threshold in that blocks the sliding door from opening. I had to schedule a time for the Empire Team to come and fix my sliding door problem.
Also, when they were installing the carpeting in one of the bedrooms, they broke a wood threshold between the carpeting and the hallway. This took 3 (yes, THREE) visits from the Empire team to fix. All of this time I had to miss work. The lying Empire Today team NEVER gave me a credit for my $750... they only told me they did. Empire Today's management team did not care. They just stated "your work is done, and you've paid your money".
I will never use Empire Today team again. What a worthless outfit. If you enjoy headaches, missing work, getting lied to, and listen to the English speaking Empire employees complain about the company they work for, then by all means... please use Empire Today. Everybody else should stay far, far away.
Kevin, we're sorry for the inconveniences you were caused before and after your product's installation. It's my understanding you've spoken with a member of our Customer Service Team yesterday and that we were able to verify that your credit was processed approximately two weeks ago. It's my understanding that you're satisfied at this time, but if there's anything else we can do for you, please let me know. You can email me at email@example.com or contact me via phone at 888-588-2315 x 4195. Rebekah Clerk, National Customer Service
333 NORTHWEST AVE, NORTHLAKE, ILLINOIS -- The salesman for Empire Today LLC, made several claims regarding the performance of their laminate flooring. We told him we had dogs; in fact, the dogs were under food. We shared with him our concern about 2 dog-related issues: 1) scratches from the dogs nails, and 2) moisture (if you catch my drift). ** said that the laminate flooring was very resistant to scratches and dents. He said the floor would not dent even if we dropped a pot on it. He also said that the boards were tested under water and did not de-laminate. We asked him what we should used to clean the floor and he said that we should go on to Empire's website.
**, also told us the boards were random length and that each board was unique (a different pattern from all the others). The floor was laid the next day. As the floor was being laid we noticed an oily film on the floor. We asked the installers about this and they said that the film should come up after cleaning. I asked them what we should used to clean the floor and they said just water. The boards were not random length. There were only 5 different boards. The installers laid them so that identical boards were laid next to each other with 8 inch offsets. This gave the floor a bizarre diagonal pattern.
The day after the floor was laid I set out to clean the oil film off the floor, because it looked terrible and left footprints everywhere you walked. I went on Empire's website to look for cleaning instructions. On the webpage titled "Laminate Flooring - Subhead Maintenance" it advises me to vacuum frequently or to use a dust mop. On the webpage titled "Cleaning" there are no recommendations.
Well, I know that vacuuming or dust mopping will not remove an oily film, so I used water. I put tap water in a spray bottle and mopped with a microfiber dust mop putting only a minimal amount of water on the floor. It didn't do any good. The floor still looked terrible and wherever you stepped you left a footprint in the oily film.
In the next few days I tried various things to clean. I thought that may be the fact that our tap water has both chlorine and fluoride in it might have something to do with it. So I cleaned the floor again with filtered water (no chlorine, no fluoride). It still didn't look any better. So I went online and Googled ways to clean laminate flooring. Several people recommended 1 cup of vinegar in a gallon of water, so I tried that. That didn't work. Other people recommended equal parts of water, alcohol and vinegar, so I tried that. That didn't work. To this day I have found nothing that will clean the only film off the floor.
Exactly 5 days and 1 hour after the floor was installed we notice that several boards were starting to bubble up on the edges. The lamination was coming apart. By this time we were quite frustrated with this floor and decided we just didn't want it. I called Empire. After a lot of trouble (customer service offers no customer service), I was finally able to speak with **, the National Customer Service Manager. I told her my complaints and she said she would send out an independent flooring inspector.
Between that telephone call and the inspection we noticed more boards becoming de-laminated in addition to several dents (we have not dropped anything on the floor). In fact, every week that goes by we find more boards coming delaminated. The inspector came and did his thing. I asked him how to clean the floor and he said to use a half cup of ammonia to 2 gallons of water. So after he left I tried that solution, but that was the worst of all!
Empire has offered to replace the damaged boards but has offered no assistance or advice on how to clean the oily film off the floor. More boards are becoming delaminated every week. We cannot live with a floor that is constantly needing to have boards replaced or a floor that looks terrible because it can't be cleaned. We believe the floor is doubly defective. We have filed a complaint with the Illinois Attorney General and have file a civil lawsuit (small claims) against Empire for the cost of the floor ($5900).
Thank you for bringing your flooring experience to our attention. We apologize for any inconvenience, and our customer service team would like to work with you to explore a resolution. Please contact us at 800-588-2300 so we can assist you.
Consumer Advocate Team
Empire Today, LLC
BAYSIDE, NEW YORK -- 1st day: One guy came to do estimate and said $9400 for about 600 sq ft floor. Expensive.. but what can I do.. signed for paper. 2nd day: 4 guys came around 9 am. A little later, had problem about removing old hard wood floor b/c I didn't get permission but solved it in 1 hr. Plan: Not remove old one and put new floor above it. Now it's $8900... still expensive.. 4 guys went to lunch about 2 hr 30mins. Removed some of moldings and old fake laminate. Went home about 4 pm.
3rd day: 4 guys came. They didn't go for break. Couldn't do more work about 4 pm b/c they didn't bring enough moldings. So they did some small work and left about 6 pm. OK.. I can wait.. Until that time, I was very happy to have new floor with empire.
4th day: 3 guys came and also didn't go for lunch. When I asked something, guy A said they still have lots of details to do. 'OK..then..OK'. I even bought PIZZA for them. They almost finished but they didn't do 'Details'. Some of my walls are broken when they removed moldings and one small molding wasn't nailed which means they didn't do 'DETAILS'. I also see some holes on my walls. They tried to leave those like that but I told guy A to cover the hole. He just did 2 which I pointed at but I found more when they left.
When they removed old moldings, they took out one of outlet line. And guy B tried to tell me 'Be careful with that outlet'. He tried to leave that outlet lying on the floor. It was INSIDE of the wall NOT LYING on the FLOOR. Of course I told him to put it on the wall but lines still stays OUT OF THE WALL. It looks so ugly. I need to call someone to fix it. And guy C came to us and asked 'what's going on with it?' and the guy B said "Don't speak in English". And they kept talking in Spanish.
They were in a hurry to leave. I also asked to guy A 'Is this how empire working?' but didn't get proper answer for that. He just covered 2 hole that I pointed. They left. They even avoided eye contact with me last few hours. I found more holes and broken wall and details are very very ugly. If anybody wants to do the new floor, don't call empire. If you don't have any choice except Empire, and if you are woman and not American, call someone who is American and if possible call MALE person. They wouldn't do work like they did to me. I'm very sorry I couldn't show the pictures I took after they left.
Oh, I almost forgot. I needed to make emergency call to sales person who came the 1st day to estimate. It was about 6 pm but I'm pretty sure it was before 6 pm. He picked it up and said 'hello hello' and hang up. I called again of course and he turned his cell phone off. I called few times more but it didn't go through. He set up his cell phone that wouldn't let me leave a message. No wonder, he didn't call me back next day. Is this how Empire working with people? I will never work with them again and I wouldn't let people who I know work with them either.
ATLANTA, GEORGIA -- Saw the catchy TV ad. Called to schedule free appointment. Appointment was set, then they inquired if all the decision makers could be at the appointment because they will be unable to leave any samples. Told them my wife would be there. At the appointment, they quoted three choices (that must have been all they had).
They measured the rooms and stairways and quoted enough sq ft to allow for over 20% scrap. I know because I measured precisely. They included 400 square feet for two carpeted stairways. By my measurement, the finished product on the stairs would have been 165 sq ft of carpeted surface. That comes out to 235 sq ft wasted, over 100% scrap on the stairs. That's the best their installers can do??
The sales representative left without a signed agreement. I called the Cust Svc number. I requested a copy of the contract that they prepared at the estimate. I requested the manufacturer name for the selected carpet style. I requested What is the carpet made of? I requested the Face Weight. I requested a copy of the manufacturer warranty and installation warranty. Guess what! That information cannot be presented in writing prior to completion of the installation and the Sales Rep should have discussed all of that at the estimate. I cannot see the contract unless I sign it first and wait for installation before I can have a copy.
Customer Svc can only provide the name of the Manufacturer (Mohawk). Any further information would have to come from the Sales Rep who does not return my calls. Well, this was the first company we approached for an estimate. We have seen enough to smell a rat. All I can say is do they really think they can sell me a "pig in a poke"? Ok the pig phrase is not a joke. Just go ask your oldest acquaintance what it means.
Thank you for bringing your concerns to our attention. We never want our customers to be disappointed in our service, and we'd be happy to answer your questions about our products and warranties. Unfortunately, we cannot locate your account with the information in your post. Please call us at 888-588-2315 x4195 or email your contact information to firstname.lastname@example.com, and we will follow up with you to learn more about the situation. Thank you. Jeanette Ramey, National Customer Service Manager


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Product Information
Royals - C Instrument by Lorde - Digital Sheet Music
At a Glance
Royals - C Instrument digital sheet music. Contains printable sheet music plus an interactive, downloadable digital sheet music file.
* This arrangement does not contain lyrics
* This product is available worldwide
Available at a discount in the
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subset: commoncrawl


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A BLAZE of colour filled the heavens above Kendal Castle as scores of unusually-shaped kites were flown during a two-day festival.
Hundreds of people turned out to see the skies above the central town landmark transformed into a kaleidoscope of colour.
The free event saw kites of all descriptions performing aerial acrobatics. There was a 16ft hippopotamus, flying dogs, super-sized fish and many more, all organised by SmileFactor10 and Kendal United Junior Football Club.
Event organiser Craig Harby, who attends kite festivals regularly, said he wanted to bring the joys of the event to his home town.
"I do it for smiles. If you get someone looking at your kite and smiling then that's why you do it really," said Mr Harby. "It's one of those things you either enjoy or not. It's a peaceful thing flying a kite."
Emma Whitanney, of Windermere, who was at the event with her eight-year-old son, Isaac, said: "It's fab for the area to have something like this. It's a really fun family day out."
There was also a Kendal United two-day car boot sale where a selection of kites, air toys, novelties and balloons were available to buy and fly.
Other activities included a bouncy castle, face painting, children's play area and a BMX track.
Proceeds from the kite extravaganza will go towards Kendal's Junior Football Club.
Anyone with photographs from the day should send them to firstname.lastname@example.com for a chance of winning a seven-foot delta flow tail kite.
A SNOW leopard which featured in a movie starring Daniel Craig and Nicole Kidman is the latest addition to a South Lakeland zoo.
Young male Pavan, one of two leopards who played the part of Stelamaria in The Golden Compass, will be housed in a walk-through enclosure at Lakeland Wildlife Oasis at Hale, near Milnthorpe.
Staff have created a homely feel for their new feline friend with the enclosure designed to look like a Himalayan village with plenty of rocks for him to climb and snooze on.
An acrylic tunnel running through the enclosure will allow visitors to see Pavan in his own habitat in what is thought to be the UK's first walk-through big cat exhibit.
Assistant manager of Lakeland Wildlife Oasis, Caroline Howard, said: "We're really excited about Pavan's arrival - he's a real celebrity cat! His new home is amazing. You can walk right through his territory while he ranges around you - even above your head!"
Pavan has arrived from UK charity the Cat Survival Trust which helps conserve endangered cats.
Once he has settled in his new environment, zoo staff hope to form a breeding pair by adding a female snow leopard to Pavan's enclosure.It is not known how many snow leopards are left in the wild but they are now classed as endangered by the International Union for the Conservation of Nature.
Lakeland Wildlife Oasis is joining the captive breeding programme which is run by the European Association of Zoos and Aquariums.
10:10am Wednesday 6th April 2011
A POPULAR visitor attraction in Bowness is in the running for a prestigious award for excellence.
Blackwell, The Arts and Crafts House project by Lakeland Arts Trust – one of Britain's finest surviving arts and crafts house by M.H.Baillie Scott - has been shortlisted from hundreds of entries for an award at the national Museums and Heritage Awards for Excellence.
Comedienne and broadcaster Sue Perkins will announce the 11 lucky winners at a ceremony at Westminister on May 11.
The Awards applaud projects ranging from groundbreaking achievements of national institutions to those crafted with limited resources and budget and winners will be selected by a panel of judges including Diane Lees, Director General, Imperial War Museums and Sam Mullins, Director, London Transport Museum and other leading sector professionals.


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Dallas Darlin'™ Barbie® Doll
Dallas Darlin'™ Barbie® doll dazzles the Lone Star State! As the official doll of Denim to Diamonds™, the 2007 National Barbie® Doll Collectors Convention, this Texas stunner is all sass and class. Designed by Bill Greening, our Platinum Label™ beauty wears a playful red gown embellished with silvery sparkles, plus cowgirl-perfect accessories: red Western-inspired hat, bold earrings, fringed gloves and a silvery "lasso." Giddy up, partners!
One of three Platinum Label™ versions.
2007 National Barbie® Doll Convention
For the adult collector.
Production doll may vary from the photo shown above. Mattel reserves the right to modify the fashion/fabrics, sculpt, hair color/style, and accessories. Doll cannot stand alone as shown.


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LIGHTFAIR International
As the world's largest annual architectural and commercial lighting trade show and conference, LFI blends continuing education courses with innovative products ranging from high-end design to cutting-edge technology.
Experience LIGHTFAIR 2014 with these short videos:
LIGHTFAIR International 2014 Breaks All Records
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View the 2014 LFI Innovation Awards® Winners
Press Releases:LFI 2015 Call for Speakers more »
LFI 2014 Breaks All Records more »
LFI 2014 Celebrates Innovative Products and Design more »LFI 2015 Will Take Place in New York more »
Trade Show ExecutiveJeff Portman: Creating "Markets of Necessity" read article »
Download the LFI Mobile App NOW!
About LFI .
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Only hotels in Marrero are listed below. Explore our guide for inexpensive and discount hotel/motel rates in or near Marrero, LA for your upcoming personal or group travel. Discover the most favored Marrero, Louisiana motel and hotel rooms. Browse the Marrero area hotels to find the perfect lodging! Please use the provided map of the Marrero hotels. Group booking? Search Marrero Group Hotel RatesThe Marrero center is about 2 miles from Xavier University and 2 miles from Jean Lafitte National Historic Park and Preserve.
Marrero Hotels, Motels & Accommodations
Next 20 Marrero Hotels > [1 - 20 of 50]
Next: See My Marrero Hotels with Pricing >


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MADISONVILLE, Ky. (11/25/13) — The #9 Steakhouse will be open for Sunday dining beginning Dec. 1. The restaurant, at 1002 N. Main St., Madisonville, will be open from 11 a.m. to 3 p.m. Sundays.
The #9 Steakhouse is closed on Mondays. On the weekdays of Tuesday, Wednesday and Thursday, the restaurant's hours are 11 a.m. to 9 p.m., and on Fridays and Saturdays, hours are 11 a.m. to 10 p.m.
For more information, call (270) 824-1099.
Rita Dukes Smith
SurfKY News Director
LIKE SurfKY on Facebook - Click here to LIKE us now.
© Copyright 2015 SurfKY News Group, Inc. All rights reserved. This material may not be published, broadcast, or rewritten without permission. SurfKY News encourages you to share this story on social media.
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View All Bags > Loretta Satchel
Loretta Satchel
model #: 106686
Versatile, casual and very functional, the new Loretta Satchel features a detachable strap to wear over the shoulder or as a crossbody.
No Reviews
- special web price: $159, regular $229
- Exterior: leather
- Interior: Polyester
- Black features antique silver tone hardware. Walnut and Ochre feature antique brass tone hardware.
- 18 1/2 l x 5 w x 8 h, drop: 6
- Zipper closure
- Detachable adjustable crossbody strap, drop: 24 at longest
- front zipped pocket
- back pocket with magnetic closure
- lining features two multi function pockets and a zippered back wall pocket
- clean with a water-based leather cleaner and moisturizer. use a protective spray to protect the leather surface.
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Learn to play Jazz piano using my fun and easy method. If you would like to test-drive my free piano lessons, fill out the form on this page to see how I will teach you to play piano using my video-based piano lessons.
Now, I do not believe in "Learn the piano today" or "Play piano fast" methods. My teaching is built on solid piano theory that I have learned in my twenty plus years of performing on the piano and through my years at Berklee College of Music.
What does this mean for you? Well, if you want to learn how to play Jazz piano, you're gonna need to do your part...practice! I'll show you what and how to practice. It's then up to you to practice the concepts, theory and songs that I am showing you. Don't worry though, it is easy and fun.
Get started learning Jazz piano by first filling out the form to the right to get free piano lessons. This trial will let you "kick the tires" and test-drive the member's area. You will also get access to the User's forum where you can exchange ideas with me and other students.
For more piano lesson styles check out: pianowithwillie.com


text: JMan. I have some promo's that I did for KC and I sent to Ka$h. The kicker? You need to PM me so we can discuss what you are going to do with them. There were some plans in place I'm not sure you knew about but you may need to know about before you start piecing this whole thing togeter. #OneLove #OneJabe


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Costa Del Mar Fathom Sunglasses
Product Information:
Hard-core sunglasses for hard-core people. The Costa Del Mar ® Fathom sunglasses are co-injected, cold-molded frames that combine perfect fit with the best polarized lenses on the planet to give you maximum comfort and vision. A true sportsman is always prepared, so always keep an extra pair on hand.
- Hinge: Integral
- Lens Size: Large
- Frame Fit: Color Matte Black, Med Fit
- Lenses: Wave 400 Blue Mirror Glass Lens
- Patented vented temples (Patent D557324)
- Costa Del Mar
Country of Origin: ChinaWeb ID: 3998106
Customer Reviews:
Rated 5 out of 5�by 4 reviewers.
Rated 5 out of 5�by FisherKen Flawless!!!! These sunglasses are absolutely amazing!!! I have had mine for about 6 years now and they have been rock solid. The rubber over the ear needed to be replaced once but this was taken care of for free by Costa. Other than that I have not had a single issue and I wear them everyday. On the water they are incredible! My wife never believed I was actually seeing fish in the water until I let her wear them, and now we are getting her a pair! they also work great for driving and everyday wear. My eyes don't get fatigued when I am in the sun for awhile and there is no price for that kind of comfort!! August 30, 2011
Rated 5 out of 5�by OutsideR Best of the best-worth the money This is my second pair of Fathoms, only because my first pair was stolen. If you are tired of burning eyes and headaches when you get off the lake, spend the money and buy yourself a pair of Costas. You will not regret it! April 10, 2012
Rated 5 out of 5�by Son of Sam Best Sunglasses Ever Great for sun and surf July 2, 2012
Rated 5 out of 5�by rebel great fitting shades great fit for everyday use June 27, 2012
1-4 of 4


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Rafts & Floats
Rafts & Floats
Relax around the pool in one of these great rafts, lounges or tubes from ToySplash!
Inflatable FloatsSo many different styles to choose from!
Pool RaftsSoak up the sun on these awesome rafts!
Pool LoungesRelax in comfort and style!
Spring FloatsIndulge in total comfort, you deserve it!
Pool TubesWe have tubes that are just right for everyone.
River TubesRiver tubing is an all-American summer pastime.
Baby FloatsEnjoy precious pool time with baby!
Floating CoolersStay cool in the pool even when craving a drink or snack!
Air PumpsInflate toys, floats, and pools quickly .
Swimways 3D Disney and Marvel Swim Ring$7.99 $6.99
Swimways Disney Kids' Spring Float$28.50 $23.50
There's nothing more relaxing on a warm summer day than the tranquility of floating around your pool under the sunny sky. At ToySplash, we take relaxation seriously. That's why we have an enormous selection of pool rafts, pool lounges and pool tubes for you to choose from. Find something for yourself, kids or couples! We only offer items built to last and made from quality construction. Many have built-in drink holders! No matter what style or color you are looking for, you will find it at Toysplash!


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World-class professional racers proved that KMC Chain provides the right DNA leading to the championship! Next to our champions, it is important to offer a chain for all kind of riders.
KMC's 9 speed chains are compatible with all major shifting systems. Shifting performance, durability and easy mounting are other key words for KMC Chain. KMC have the perfect chain for all type of riders.
Key Features:
Please remember to add postal time (2-3 working days) to obtain a complete estimate of delivery to your door.
You will receive an email to confirm when your item has been sent.
You can also check the status of your order and individual items by accessing your account details and following the prompts.
Please allow 10 working days from dispatch of your order before notifying us of any late deliveries.
It may be advisable to check with your neighbours to see if a parcel has been left with them, check any outhouses you might have where it may be left if it cannot fit through your letterbox and contact your local sorting office to see if the item has been returned to the depot as undelivered and awaiting collection.
Please see our returns policy.
There are currently no reviews.


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Plug-in convenience and
Spot Finder Technology for optimal placement.
Lag-free gaming, uninterrupted streaming and stronger mobile performance with the Max-Stream™ Router.
The WRT legend continues with the WRT1200AC.
Find, discover, and buy the latest Linksys products.
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Exchange ideas and suggestions with other Linksys users and enthusiasts.
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Quick Links
Shop All Jewelry
BR10325 In Stock
At only 1/4 inch wide, this brown leather ID bracelet is a wonderful accessory for almost any outfit! The leather band is adjustable from 5.75 inches up through 7.5 inches, guaranteeing a perfect fit for just about anyone, while the brown leather is sure to coordinate with just about any outfit.
Eve's Addiction.com wants you to be a happy customer. We want you to be completely satisfied with the sterling silver jewelry that you receive from us, as we only sell high quality silver and cubic zirconia cz jewelry. We do understand that you may not like your purchase for some reason.
You may return or exchange your jewelry within 60 days of purchase if you are not satisfied with it. The jewelry must be returned in its original condition for a refund or exchange. Engraved, personalized, photo, monogram, name and initial, chocolate and clearance items are not returnable or exchangeable.


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"Producing Reliable Test Results in the Medical Laboratory," subtitled "Using a Quality System Approach and ISO 15189 to Assure the Quality of Laboratory Examination Procedures", includes:
Product Details Authors: Greg Cooper and Trudy Gillions Copyright: 2007 Format: Softcover Pages: 80 ISBN-13: 978-0-9792857-0-7 ISNB-10: 0-9792857-0-4 Language: English
What is the education discount policy?
For more than 15 years, Bio-Rad has made science education a major priority. To support this effort, the company has implemented a discount policy that allows high school and college teaching laboratories to purchase kits, instruments, reagents, and other equipment at preferred prices.
How do I apply for the education discount?
If you are an educator at the high school or college level, visit our Education Discount Policy page to establish an education account number.
Book subtitled "Using a Quality System Approach and ISO 15189 to Assure the Quality of Laboratory Examination Procedures" by G. Cooper and T. Gillions
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Colorist Nguyen had a vision of our inner redhead instead of our outer dirty blonde. She thought a medium-brown shade with blonde highlights would make our skin look less sallow. A couple of days and a few passes from guys later, we started to love it. Nguyen invited us to return in a month for a complimentary glaze to keep our highlights from fading. Pushing products is taboo and when we inquired about a conditioner, Nguyen said as long as we had a good shampoo, generic conditioner would work.
San Francisco: Haircuts and Hair Color
77 Maiden Lane Salon & Spa
Lisa Nguyen
77 Maiden Ln.
Barrow Salon
Eileen McCarthy
256 Sutter St.
What we got: A warm chocolaty shade that McCarthy broke up with threads of hazelnut. She paid close attention to the way our curls fell and made sure the highlights were perfect before rinsing—even though it meant staying after the salon had closed.
Bottom line: It's the first time our color has looked natural and complemented our curls.
Barrow Salon
Michelle Fiona Snyder
256 Sutter St.
Dry blowout: Stylists apply shine serum to control any ballooning effects, then blow-dry with round brushes to volumize the roots, creating perfect blowouts that have tons of polish, bounce, and staying power—they last three full days. $45 (shampoo and blowout, $48 and up).
Stylists add wispy angles in front that subtly lift cheekbones, then use razors to create cool, kittenish ends with bombshell body. $85 and up.
Daniel Karvasales: Co-owner Karvasales washes his clients' hair himself to examine bone structure and growth patterns; he ends his cuts with a killer blow-dry. $95.
Dekko Salon
Joni Shibata
1325 Indiana St.
A few of the stylists at this trendy salon have edgy punk cuts, but it was our hair that raised eyebrows. Shibata examined our layers, which formed two horizontal sections in the back of our head, and declared, "You have long and short hair." To even things out, she sliced two inches off the bottom and worked in a few midlevel layers, blending the whole into a tousled, shoulder-length cut that drew plenty of attention—in a good way.
Dekko Salon
1325 Indiana St.
diPietro Todd Salons & Academy
Erica Campbell
2239 Fillmore St.
diPietro Todd Salons & Academy
Daniel Coker
2239 Fillmore St.


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Various bushings—located around the subframe, suspension, and steering—deteriorate with age. A clunking noise when driving over bumps, accelerating, or stopping may be a sign of worn bushings.
Audi » 100 » 1990 Audi 100 » Car Problems
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Our technicians recommend having the constant velocity (CV) boots and CV joints inspected at each service. Servicing torn CV boots early can prevent the need to replace the CV half shaft or CV joint.
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Problems with air leaks and the fuel injection may cause starting difficulties.
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Moderators: Jason, Toothy, Tonyblack
raptornx01 wrote:Bouncy Castle wrote:But what I can't understand is it started out as Twilight fan-fiction.
How'd you get from sparkly vampires to S&M?
The whole of vampire lore is one Domination and submission story after another.
Bouncy Castle wrote:SVAM?
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text:
Coercion (co-er-shion) is the practice of compelling a person or manipulating them to behave in an involuntary way (whether through action or inaction) by use of threats, intimidation or some other form of pressure or force. These are used as leverage, to force the victim to act in the desired way. Coercion may involve the actual infliction of physical pain/injury or psychological harm in order to enhance the credibility of a threat. The threat of further harm may then lead to the cooperation or obedience of the person being coerced. Torture is one of the most extreme examples of coercion i.e. severe pain is inflicted on victims until they give interrogators the desired information.
The term is often associated with circumstances which involve the unethical use of threats or harm to achieve some objective. Coercion may also serve as a form of justification for a conclusion in a logical fallacy or non-logical argument.
Coercion may also refer to more subtle means of influence such as sweet talking, begging, charming, and seduction.
Any person's set of feasible choices is obtained from the combination of two elements: the initial endowment (the perceived initial state of the world, which the chosen actions are going to affect) and the transformation rules (which state how any chosen action will change the initial endowment, according to the person's perception).
It follows that coercion could in principle take place by purposely manipulating either the transformation rules or the initial endowment (or both). In practice, however, the detailed choice reaction of a victim to a change in initial endowment is generally unpredictable. Hence effective coercion can only be carried out through manipulation of the transformation rules. This is done by the credible threat of some injury, conditional on the victim's choice. Often, it involves the actual inflicting of injury in order to make the threat credible, but it is the threat of (further) injury which brings about the change in transformation rules.
Coercion does not remove entirely the victim's ability to choose, nor does it necessarily affect his or her ranking of potential alternatives. As Roman jurists used to say, coactus volui, tamen volui (I willed under coercion, but still I willed). In the terminology of rational choice theory, coercion does not remove a person's objective function, but only affects the constraints under which such function is maximised. Yet, the purpose of coercion is to substitute one's aims to those of the victim. For this reason, many social philosophers have considered coercion as the polar opposite to freedom.
Various forms of coercion are distinguished: first on the basis of the kind of injury threatened, second according to its aims and scope, and finally according to its effects, from which its legal, social, and ethical implications mostly depend.
Physical coercion is the most commonly considered form of coercion, where the content of the conditional threat is the use of force against a victim, their dear ones or property. An often used example is "putting a gun to someone's head" (at gunpoint) or putting a "knife under the throat" (at knifepoint or cut-throat) to compel action.
Armed forces in many countries use firing squads to maintain discipline and intimidate the masses, or opposition, into submission or silent compliance. However, there also are nonphysical forms of coercion, where the threatened injury does not immediately imply the use of force.
Psychological coercion – along with the other varieties - was extensively and systematically used by the government of the People's Republic of China during the "Thought Reform" campaign of 1951-1952. The process – carried out partly at "revolutionary universities" and partly within prisons – was investigated and reported upon by Robert Jay Lifton, then Research Professor of Psychiatry at Yale University: see Lifton (1961). The techniques used by the Chinese authorities included a technique derived from standard group psychotherapy, which was aimed at forcing the victims (who were generally intellectuals) to produce detailed and sincere ideological "confessions". For instance, a professor of formal logic called Chin Yueh-lin – who was then regarded as China's leading authority on his subject – was induced to write: "The new philosophy [of Marxism-Leninism], being scientific, is the supreme truth". [Lifton (1961) p. 545].
Some people include deception in their definition of (psychological) coercion. Yet deception does not generally involve any threat at all, as it works by creating a mere false perception by the victim of his or her given transformation rules. Although its effects may sometimes be very similar to those of a conditional threat, it may hence be useful to treat deception as separate phenomenon.
Economic coercion requires market power. In the above example, the coercer's refusal to supply the coercee would be meaningless if the coercee had access to other independent sources of supply. But the coercer can turn his conditional refusal into a vital threat only because of his coercive monopoly over an essential resource, with no other substitutes. In a competitive marketplace, the possibility of economic coercion is much reduced as suppliers are compelled by competition to accept less money or labor for their goods. The potential for economic coercion is one objection to using markets for organ transplants.
An analogous result can also be obtained through pure monopsony power (where there is only one buyer as opposed to one seller in a monopoly). To reverse the above example, suppose that there are numerous independent suppliers of water, who sell it at a competition market price. If someone can only sell potatoes (to get money to buy water), and there is only one potato buyer he can sell to, then the buyer's simple conditional refusal to buy his potatoes would be a death threat, just as before.
The idea that monopoly control may facilitate coercion has been underlined by some business ethicists and economists. It shows that in some cases the social effects of market power goes beyond those on economic distribution and efficiency (economics).
The term economic coercion is also used within economics to refer to sanctions imposed by a powerful government or group of countries against another..
In all forms of thought coercion the immediate objective is to force other people to act as if their basic choice rules were identical to those of the coercing party. However, this mere conformity of "outward" behaviour is but a first step. The true and final aim of thought coercion is to induce a change in the victim's objective function itself, i.e. the basic set of values and rules by which the victim determines his or her own choice among the alternatives of any feasible set. Thought coercion is thus generally meant to be only temporary. Once the desired change in values has been brought about, the victim is expected to conform spontaneously, without any need for further coercion.
Whether and under what conditions this final aim can in fact be stably achieved is a difficult question, and it will be considered in the section devoted to the effects of coercion. Here it is necessary to point out that, whatever its effectiveness, thought coercion has in fact been used very extensively throughout history.
The most notable single example of ideological coercion was the already mentioned Chinese "Thought Reform" campaign of 1951-52, which signalled itself for both thoroughness and number of people involved. Yet, it must be noticed that by 1966 the Chinese authorities found it necessary to follow that up with a new – albeit slightly milder – campaign, as part of the Maoist "Cultural Revolution" of 1966-1968.
Starting from the Soviet purges of the Thirties, similar "brainwashing" techniques were intermittently and less systematically used by most Communist regimes of the twentieth century. By contrast, the Fascist and Nazi regimes of Italy and Germany tended to confine their coercive activities to purely political aims, without any serious attempt to force the ideological conversion of their opponents. The use of (physical) ideological coercion was however theorised by some Fascist philosophers, like Giovanni Gentile and Jared Harfield.
Through the punishment system of disciplinary coercion, each individual member is typically forced into altruistic behaviour in the interest of the whole group. This is why this kind of coercion is not predatory, and – unlike thought coercion – may often be accepted in advance by the members of the group.
Unspecific coercion is thus the same thing as the rule of law in its widest sense. This must not however be confused with the monopoly of coercion by the State. First, State coercion may very easily be arbitrary – indeed technically very specific, according to the above definition. Second, there are well-documented historical examples of (small) societies that have practiced unspecific coercion without the help of State institutions – like Iceland in the early Middle Ages. The identification between State and law is but a special normative principle introduced by (public) Roman law, which according to some, like Maitland, was for this very reason to be treated as the quintessential "law of tyranny".
The picture is less simple for psychological specific coercion, owing to the general difficulty in finding clear evidence for it. In most systems psychological coercion is treated as a criminal offence when it is aimed at extortion, as is typical of blackmail. It is also punished when it leads to undue influence, defined as a master-slave relationship.
Finally, economic coercion is generally unlawful under most systems of anti-trust legislation, where it can amount to either a criminal offence – as under the Sherman Act of the US – or an administrative offence liable to a mere fine – as under EU legislation on the abuse of a dominant position. It is important however to remember that trade unions and other groups of organised workers are mostly exempted from this general principle for acts of economic coercion (like strikes) against their employers.
Legal methods themselves may employ coercion, such as when a lawsuit is threatened if a person does not comply with the wishes of the plaintiff.
In both cases, however, the question arises of whether a "reasonable person" would have perceived a threat, and reacted in the same way. Moreover, under most modern legal systems disciplinary coercion cannot be claimed as an exculpating circumstance for war crimes committed under unlawful orders.
At the beginning of the sixth century, in a famous letter to the Jews of Genoa, the Gothic king Theodoric the Great, who was an Arian Christian, wrote: "...We cannot command the religion of our subjects, since no-one can be forced to believe against his will": Hodgkin (1886) p. 219. This idea that conscience cannot in fact be coerced originated among the Stoic philosophers of ancient Greece, and resurfaced many centuries later during and after the European Renaissance, as one of the basic tenets of classic (or Whig) liberalism.
The opposite view was however the dominant one within what Karl Popper (1945) has called the Platonic tradition, which included among other things both mainstream Christianity and Hegel's philosophy, with its later polar developments of Marxism and Fascism.
Yet, though these opposite answers may lead to divergent ethical and political prescriptions, the question itself is about a matter of mere psychological fact, which can be addressed empirically, looking at experience. Lifton (1961) on Chinese thought reform is one of the very few such works, and its findings are thus highly relevant here. Very broadly and on the whole, these findings were that on most victims the impact of thought reform tended to be temporary. In the short run it might be considerable, even leading to something close to a profound religious experience – particularly in subjects of relatively younger age (under thirty). But after a few years, and left to themselves, the victims tended to question the principles they had been indoctrinated with, reverting in most cases to their former values and convictions.
If correct, these findings would suggest that thought coercion cannot generally achieve its ultimate goal to permanently affect people's basic values. In the Chinese case, this prediction came soon true, with the unorthodox outcomes of the "Hundred Flowers" episode of 1957. More generally, one would hence be led to expect that – far from being temporary – thought coercion would have to become a stable feature of society, in order to produce any long-lasting result. And indeed – as seen above – such predicted tendency to repeat and institutionalise itself appears to be borne out by the historical record of thought coercion in both Communist regimes and the Catholic Church.
However, this only applies to specific coercion. By contrast, it is argued that unspecific coercion – brought about by the rule of law – does not in itself hinder adaptation in any important way, because it is as uniform and predictable as the constraints following from natural laws. Moreover, the rule of law is the only available way to curb specific coercion. Hence, far from being a hindrance, unspecific coercion is in this view a necessary condition for human progress.
The earliest formulation of this alternative view is found in Plato's Republic. In modern times the idea re-surfaced during the French Revolution, thanks to Rousseau's famous distinction between the will of all and a supposed "''general will''", which – unlike the former – was defined as embodying the objective "good" for society. According to Rousseau and his followers, social progress required that those who are somehow inspired by the "general will" should be entitled to enforce it through revolutionary coercion on the will of all. Later on, during the nineteenth and early twentieth centuries, this French revolutionary principle – though not of course its specific way to identify the "general will" – percolated into first Socialist and then Fascist political thinking.
The ethical standing of wider forms of supposedly "altruistic" specific coercion – like political and thought coercion – is however much more controversial, along lines relating to the assumed relationship between coercion and freedom, which is often regarded as an ethical value in itself.
This alternative approach has percolated far beyond the religious field, and is shared to-day by all those who think they have a privileged access to "true" conscience, thanks to divine revelation, superior "scientific" knowledge or some other special circumstance. Apart from religious principles, the "true" conscience involved may be class-consciousness, patriotism, altruism, "social" values, political correctness or any other strongly held ethical world-view. The common element is the firm belief that coercion – ranging from legal State-coercion to terrorism – can and should be used to realize "true freedom for all."
Other references:


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SLU Health Law Program is No. 1 in Nation for Eighth Straight Year
U.S. News & World Report issues top ranking as health reform continues to dominate national discourse
ST. LOUIS — Saint Louis University's health law program again has been named the best in the nation by health law scholars, according to U.S. News & World Report's "Best Graduate Schools for 2012" rankings.
Tim Greaney, J.D., co-director of SLU's renowned Center for Health Law Studies, said the recognition is a testament to the strong scholarship and sought-after expertise of the center's faculty, as well as the combination of top-notch classroom and practical experiences the School of Law offers its students.
He also noted that the ranking comes as ongoing changes to the nation's health care system create an even greater need for well-trained lawyers with a strong background in health issues.
"Our students enter the competitive legal workforce with a valuable background and training to assist the community with important legal health matters," Greaney said. "We're proud to be educating lawyers who can make an impact on an issue facing millions of Americans."
SLU's Center for Health Law Studies routinely places graduates in the nation's leading health law firms, hospitals and health care systems, as well as on legislative staffs and in agencies that regulate the health care and pharmaceutical industries.
It's the eighth consecutive year the health law program has secured the top spot, which is determined by a survey of health law scholars, making the commendation especially significant, Greaney noted. SLU has been ranked in the top three since health law was first ranked as a specialty more than a decade ago.
For more about this year's ranking as well as other news, visit the School of Law website.
The Saint Louis University Center for Health Law studies has earned the reputation as the nation's leading health law program according to U.S. News & World Report for eight consecutive years. The center offers a broad range of health law courses taught by full-time faculty, including foundational and specialized health law and policy courses each semester. It is home to two authors of the nation's foremost health law casebook. For more information, visit: law.slu.edu/healthlaw.


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Iron And Rope Mirror - Black
With its knotted jute rope and antiqued finish, our handcrafted mirror exudes the aged warmth of a vintage find.
- Oxidized metal frame
- Hangs securely from a bracket on the back panel
- In black, distressed white or pewter
- Black and distressed white mirrors suspended from natural rope, pewter mirror suspended from ivory rope
- Decorative hook matches metal finish
- Simple assembly required
Shown in black.
Iron And Rope Mirror - Black
- 20" diam.
- 24" diam.


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I didn't see a topic on this game yet, and since I've been playing it a TON lately I thought I'd see if anyone else here on Neowin was playing. Or wanted to play, since you can get a beta key for the game pretty easily from lots of places right now.
To make a long story short here's what Warframe is: A 3rd Person Co-op focused multiplayer shooter being made by Digital Extremes (yes, that Digital Extremes aka the guys who made Unreal 1 etc with Epic) using their own in house custom built engine that looks as good if not better than some of the other AAA engines on the market. It's basically a Cyborg Space Ninja themed game. Dudes look like cyborg ninjas and the game takes place in the future where some race has more or less screwed up Humanity and only a weird off shoot of Humanity is left and they try to, oh whatever the story doesn't matter lol
You can use a primary weapon such as an assault rifle or shotgun, and a secondary like a pistol. But you also get a sword (or stave depending on your warframe etc) and can cut enemies in HALF. You can charge melee swings for even more HALFNESS. You also get powers, again depending on your frame. The default frame is basically an all rounder, but does massive melee damage with his basic power. It's pretty sweet stuff regardless. There's a crafting system in game though it's pretty basic right now. Since a few patches ago, random events take place (though they are basically the same missions from the rest, just an alert status mission) that when you complete you get extra credits. It's F2P so there are microtransactions of course. Nothing Pay2Win though. However, the revive system is part of this. You get 4 revives a day, then you have to pay to get more, or just forfeit the mission you were in. Teammates can revive you an unlimited amount of times however, and it doesn't count towards the 4 a day count. There's a lot more I could list, but walls of text are annoying
The game is GORGEOUS. Runs smooth as butter maxed out (ymmv though of course), and is a fairly small download for the amazing visuals and what not. I think my initial download/install was around 800 megs. The DE guys patch it frequently (today they had 3 patches!) adding in new content as well as polishing the game and fixing bugs obviously.
In any event, my in game nick there is lordloc, so if you are already playing it, feel free to add me to your contacts list so we can slice and dice and shoot weird aliens and what not together
https://warframe.com/ is the main website.
You can get a key from a ton of places right now. www.mmobomb.com has them, www.incgamers.com has them, IGN had them as of a couple of days ago but I don't know if they still do.
I'd post links better (and put some videos in the post) but for some reason my browser isn't loading up the editor properly and whenever I put tags in the browser is just removing them...spooky.
For those that can't get a key, for whatever reason, I do have a few keys I can give out. I think I have 3 or 4 extra keys right now. Don't quote me on that one though, and DON'T PM me for one, I won't answer them. If you can't get a key, and want one, post in this thread.


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Back in the late '60s, when the new muscle cars hit the showroom floors, the crafty hot rodders would do whatever it took to put themselves ahead of the curve in the style and performance arena. Fast-forward about 40 years and you'll notice not a whole lot has changed. There's tons of guys like Rick Andrade who instantly felt the need to upgrade his '10 Camaro with killer looks and a whole lot more horsepower, just days after purchasing it. Needless to say, Rick's new pride and joy spent very little time in stock trim.
Like many who have gotten into GM's latest SS darling, Rick reminisces back to his high school days when he owned a pretty mean first-gen. "I had this '68 SS 396 that was fast for the time," tells Rick. "It was a total rust bucket, but I didn't care. I had some really great times in that car. My new Camaro reminds me a lot of that old big-block car, only this one is quite a bit faster."
To say Rick takes the horsepower and speed of his newest hot rod seriously would be a slight understatement. Back in October 2010, Rick and his modded up '10 claimed top spot in the Camaro Performers magazine Duel in the Desert event held at Firebird Raceway in Chandler, Arizona. The event featured two performance competitions: drag racing and autocross. Bonus points were awarded to the competitors who joined in on the cruise from California to Arizona, with an additional five points up for grabs in the show 'n' shine portion. Rick took First Place in the drag racing competition with a 12.44 e.t. at 120.51 mph, and Third spot in the autocross. "I know the car has more in it," said Rick. "But I had to soft launch on the drag strip because the car still has stock axles. There's just no way they'll hold up on a prepped drag strip."
It was still good enough to accumulate enough points to take home top honors and major bragging rights.
"Winning the Duel in the Desert event was huge for me," said Rick. "I knew my car had enough horsepower to do well in the drag race, and with the Hotchkis Suspension components dialed in, the car was just awesome in the autocross."
Rick takes every opportunity he can to get the car out on a road course or autocross, so the Duel in the Desert wasn't his first rodeo.
Rick: "I took the car out to California Speedway in Fontana last year at the Hurst track day event and had the quickest lap time of the day. Since then I've upgraded the suspension with even more handling goodies, so I can't wait to get it out on a road course again."
Although the performance accolades are a rewarding aspect to the hobby, Rick was quick to make a point about all the new friendships he's developed from attending fifth-gen cruises and Camaro5 events. He also mentions meeting his current gal, Kristina, as a major highlight since buying the car. Apparently dudes with Camaros can still pull in the chicks.
Chris Johnson and Rick handled the installation of the Magnacharger TVS 2300 on top of the GM LS3 mill and wisely installed an ADM twin fuel pump to ensure the 72-lb injectors get plenty of fuel. Rick pulls no punches when it comes to staying "one up" on the competition, so he had Kevin McMillian of McMillian Speed and Fabrication plumb in a Snow Performance Methanol Injection system to accommodate the 10.8 lbs of supercharged boost. With undisclosed cam specs, Rick does let on that lift and duration rely on a COMP stick. With a "conservative tune," Rick's '10 manages a stout 648 hp and 597 lb-ft of torque to the tires — a bit more than most who've enlisted in the late-model muscle car wars.


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Learn the ways to keep a dog in pain healthy
With the advancement in the field of medicine, pet owners have been successful in understanding the ways of treating pain in dog. It also helps them to learn the ways to keep a dog in pain healthy. It is an extremely important way which impacts the quality of your dog's life directly. Dogs may suffer from arthritis or joint pain as these pains may be present in every part of their body like shoulders, elbows, back, hips and knees. There are wide arrays of strategies and techniques that can be used for easing these pains so that your dog can get a smile on their face. Dogs feel the same pains and aches in their body since they share similar physiologic structures like the human. Therefore it is very essential for you to treat this pain so that you can stop the hurting that is caused due to the pain. It even promotes healthy healing because if the pain is left untreated it can slow the healing time of the pain along with depressing immune system and interfering with their sleep. If you keep your dog healthy it can help in improving mobility, shortening the post surgical hospitalization and improving respiration.
You can easily keep a dog in pain healthy by giving alternative and complementary medicine which is very beneficial for dogs suffering from chronic pain. Supplements like chondroitin and glucosamine, physical therapy and acupuncture can also be very effective in relieving arthritis pain. Adequan Canine is a veterinary drug that is an injectabale relative of the glucosamine that helps in rebuilding cartilage and targeting inflamed joints. These medications can help your dogs to be healthy even when they are in extreme pain. Therefore it is very essential to learn the different pain management techniques that can help the dogs to relieve pain and it can even benefit the dogs for avoiding pain. Dogs manage and deal with pain differently as compared to humans as they remain silent when they are in extreme pain. They do not whimper or cry even when they are in pain and therefore as a pet owner you must learn the ways to keep a dog in pain healthy.
One of the most effective ways of keeping your dog healthy is with the use of medications lie opiod pain medications and anti inflammatory medications like Tramadol, Previcox, Dermaxx, Metacam and Rimadyl. When these medications are given to dogs consistently for five to seven days, it can be used for dealing with pain in dogs effectively. These medications can also be used for keeping your dogs active healthy and alert so that they can feel better. It is the long term pain management in dogs can be help your dog to be free from any kind of aches and pain that they may suffer from so that they can be relived from injury and pain. The method of pain control may vary from one dog to another as there is no fit for all prescriptions that can be used for relieving pain.


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Best Used For:
We enjoy putting the lazy slotted spoon to work stirring soups and stews with ease. The slotted design also makes it easy to pull out large vegetables and chunks of meat from roasting dishes to check doneness.
- Side notch keeps spoon handy during cooking
- Contoured one-piece silicone design enhances stability
- Notched handle keeps drips in the pot
- Soft-grip handle enhances comfort
- Heat resistant up to 500 degrees F
- Slotted design makes stirring easy
- Cleans quickly in the dishwasher


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Tim Lemaster Director, Systems Engineering Juniper Networks September 1st, 2009
Juniper Networks is a key player in making the cloud safe for federal IT professionals as well as citizens. We will touch on Continuity of Operations, convergence of technologies to IP, and some proprietary tools from Juniper Networks. Some of these tools include JUNOS Software, Juniper's network OS, and guidance on software development from the nonprofit SAFEcode initiative, of which Juniper is a member. Fifteen years ago nobody thought of software for packet handling devices. Juniper Networks has made great advances in Junos to allow for easy maintenance of networks.
How the US Mint and NIST are perfecting the money-making process.


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The Wilderness Society is hosting a free tour of Silurian Valley and environs along the Old Spanish Trail, including Afton Canyon and Zzyzx on Saturday, April 11.
The Wilderness Society and the California Wilderness Coalition (CalWild) are co-hosting a free guided tour February 21, 2015 to visit two spectacular sites in Searles Dry Lake and Panamint Valley.
The Wilderness Society applauds President Obama's fiscal year 2016 budget for responsibly addressing the damaging sequester and restoring essential funding to conservation, clean energy and outdoor recreation programs that support our nation's treasured public lands and address the h
Today, several measures aimed to roll back protections on our nation's public lands were defeated in the Senate as part of the Keystone XL Pipeline bill.
The Wilderness Society's annual year-end Comparative Analysis of Particular Excellence (CAPE) awards celebrate the agency's achievements towards wildlands conservation and balanced management of our public land
Chuckwalla Bench is located about an hour east of Indio and is rich in stagecoach history, diverse wildlife and lush desert trees and plants.
A decision by the Bureau of Land Management in California to reject an application for a large scale solar project in the remote Silurian Valley could aid in the protection of thousands of acres of desert la
From colorful wildflower blooms to endangered desert tortoises, these Desert Treasures reveal a remarkable and diverse landscape that should be protected for future generations.
Interior Secretary Jewell confirmed today the release of a detailed plan for the long term health of California desert lands.
The following statement can be attributed to Chase Huntley, senior government relation director for The Wilderness Society. Chase was invited to testify before the House Natural Resources Committee Subcommittee on Energy and Mineral Resources on H.R. 596 and H.R. 1363.
Tweets about "@wilderness"


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Penfold wrote:Catch-up wrote:What?! You mean people scoop it into bags then just leave it on the sidewalk?
I often see the bags of poop tied to fences or hedgerows when walking out in the country instead of the owners taking it home with them for proper disposal.
That's so wrong. Of course there are some people around here who obviously have not even bagged the poo. Another . Nothing like when we were in Paris though. That city was a poo minefield!
Mycroft, that is one happy dog.


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Shape your creativity! Blue Ice Quartz Fimo Effect Clay is extremely easy to knead, making it the ideal oven-hardening modeling clay for the entire family! It bakes to a hard, durable product that can take daily wear. Featuring a slight shimmer in the clay, this clay is ideal for decorative and wearable art.
We have a 3-5 day in-house process. There will be an additional 1-7 days for delivery.
**During peak Holiday Seasons (Mother's Day & Christmas) it can take an additional 1-2 business days to get your order shipped.
We do not accept International orders online.
To place an order with an International billing or shipping address:
You will need to order by calling 405-745-1275. Customer Service is available Monday - Friday 8:00-5:00 CST.
Your order will need to ship to a US Destination, such as a freight forwarder. By doing so your order will be eligible for our US shipping rates which often include free shipping.
If you would like for us to ship your order directly to you, you will be charged the actual postage amount. That amount is calculated once your order is picked, packed and ready to ship. International shipping address are excluded from all shipping discounts. All orders shipped to an International location are charged the actual cost of shipping.
Please note that this policy does not include Military Addresses, Guam, Puerto Rico & the US Virgin Islands. We will accept and ship orders to these destinations.
Expedited shipping is unavailable at this time.
Shop Hobby Lobby
Attention Customer Service
7600 A SW 44th St
Oklahoma City, OK 73179
If you wish to exchange an item(s) you ordered for a new one:


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