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I am writing this on a flight to Los Angeles where we are going to shoot the first five commercials for the campaign I began last summer. It was July 27th when I stood at a urinal on 22nd street and was suddenly struck with the idea which, through various barrel jumps, backflips and slaloms, has brought me to this seat on American Airlines.
Of course, it's absurd that it should have taken 200 days for three or four minutes of advertising to go from my urinal to your television. Well, actually the commercials haven't even been filmed yet. It'll be closer to 300 days before they actually hit the airwaves. This is certainly a long time for even advertising to be birthed, but not unheard of.
When you sell your creative work, the results are invariably a collaboration between your imagination and the processes of the person or corporation who is funding them. In the case of a new brand advertising campaign, your collaborators include various levels of decision makers in your agency, some 'creative', some administrative and some strategic, all of who provide input based on their own experience, ego, time and attention span.
Next, the work runs through the filter of the client company's marketing executives. Some have long and illustrious careers producing great advertising and can often make your ideas better and sharper. Others have ended up in marketing by virtue of their success or failure in another part of the company. I have worked with clients who were former antifreeze salesman, flight attendants, bank tellers, and tax attorneys. When I created ads for the Postal Service, my client was a former mail carrier. However, their past is not necessarily an indication of their utility as creative collaborators.
As I have done a lot of corporate and brand advertising, I invariably end up presenting to CEOs and CFOs. Most of them have little interest in advertising and consider it a waste of time and money. They tend to be results oriented, I'm from Missouri, kind of left brainers, Some, by virtue of having a lot of money and a lot of power, have odd and interesting ideas about how advertising should work. They often cite their wives' or children's opinions. Because they are unused to talking about executional creative matters, their words are often ambiguous and hard to take at face value and much time is spent by others, parsing their phrases and trying to determine the hidden meaning behind all sorts of cabalistic executive signs. I have worked with agencies who note down the colors of executives' ties and shirts in an effort to come up with logo and advertising palettes that will pass muster.
These creative approvals are funny things. They are so often subjective and frankly irrelevant to the effectiveness of advertising. The best clients are the ones who are extremely clear and smart about what they know best. They tell you what they want to accomplish with their businesses and how advertising can help. They couch their reactions to the work you bring them in terms of their original intent. Often they are surprisingly lucid and insightful, demonstrating in spades how they got to where they are. They respect the people they hire and assume that they will do their work well. They keep their egos in check and use their authority to clear impasses further down the food chain. They can break loggerheads with a phrase or two. As one CEO said to me recently, 'People assume that because everyone has a voice that this is a democracy. It's not. I want this done so let's move on." Someone who works for someone who works for someone who works for him and who had been our daily contact had said something equally memorable and candid in an earlier meeting:" My boss told me that my job is to tell you what you have done wrong. I can't see anything wrong in what you've done but I still have to figure out how to do my job."
There's little question that, unfortunately, much of what we are paid for is to deal with the process. To be able to listen to someone's incoherent rant and turn it into some thing actionable. To respond to the various thumbs stuck in the wet clay of one's idea and yet emerge with something that isn't embarrassing and wasteful.
There are different styles that creative people have to deal with this obstacle course. Some defend their work against every single remark and soon devolve into shrill defensiveness. Others sit quietly, waiting for the moment to insert a devastating retort. Some try to come up with constructive responses as the clients lays out his objections. Some give long rebuttals that communicate little but ego and leave the client wondering if they heard a word she said. Some sit gulping in anxiety, waiting for others to defend their efforts. Some smirk smugly, all but saying ' You are such an idiot".
The most constructive approach is, first, just to listen. Particularly when there are lots of clients of various levels in a room, they tend to circle around each other, ideas canceling each other out, objections overruled, problems solving themselves. Then, if the audience has the patience, summarize what they have said and see if they agree with your summary. Then offer a solution or two for the present and withdraw and try to form a coherent plan of response. When you do respond, show them what they asked for, accompanied with a range of other solutions.
I think most clients like the creative process. They want to be wowed. When they come up with their own ideas and insist upon them, they also have a nagging feeling that they're doing the wrong thing, buying a dog and barking themselves. In some ways, advertising seems easier than other creative forms. When I do illustration work, no one has ever redrawn my pictures like some clients feel they can rewrite my copy. When I work with composers, I have (almost) never seen a client tell them which specific notes to play. A bad and desperate client will push past agency and director and go up to an actor and tell him specifically how to say his lines but he'll rarely get in front of the camera himself.
The key again is to listen and observe. That's the way to get the clearest sense of what's really going on. Then by re-presenting the client's POV to him or her, you show that you get it, you want to help, you care. Don't insist on logic — often the process spits up a lot of nonsensical mandates that come about through intricate games of Telephone that make no real sense. People, intimidated by their inarticulate bosses, can resort to just taking dictation and passing the buck on to you. But try to see through that and get to the truth underneath.
Then, try to take all of the comments as a new creative challenge. Be willing to sacrifice your children in order to end up with an even stronger result. I've often had good ideas become great ones as they were annealed on the forge of the approval process. Despairing of being able to fix your crippled creation, you toss it aside and fabricate a far more elegant solution.
Am I making it all sound horrible? Do I seem like an arrogant know-it-all who thinks all clients are boobs? Maybe so, but I don't really feel that, not most of the time. It's a thin line to tread between making something that fits the needs of the people who hired you to do it and something that you are proud of, that is fresh and exciting to you. I often write commercials based on events or perceptions that have occurred to me and it is heart breaking to see them mangled beyond recognition. It feels very personal. But in the end, it really isn't. That's what Art is for, to express the personal. The creative work we are paid to do, while growing from our integrity and values and personal aesthetic, is always a collaboration and must be respected as such. When created honestly and openly and generously, it is is the best sort of collaboration, Rogers and Hammerstein, Dolce & Gabbana. At other times it's more Rogers & Frankenstein, Dolce & Gambino. So you pick your fights. You say to you yourself, if they want to drive this Lamborghini over the clff, it's their dollar. I won't allow myself to be twisted in the wreckage. Recognizing that jobs and millions of dollars are at stake, that these matters are impacting people's better judgment, doesn't make you a hack. Just a professional.
So the simple answer is: throw yourself 90% into what you do for money. Reserve that small part for self-protection. Be willing to stand back, to be objective and dispassionate. And channel the feelings you have, the reaction to disappointment and limitations, and put it into the work that really matters: your Art. Now be uncompromising. Insist on the highest quality from yourself. Be clear, be strong, be energetic and bold. Experiment, reach, push. Stay up later than you would on a client project. See yourself in this work, the real you. Keep working, keep fighting, be heedless of others. And keep telling yourself that you work to earn a living and that you must never forget to to do the living that you have earned.


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Is Miley Cyrus married?
That's the question being asked after the pop star -- who's been engaged to Australian actor Liam Hemsworth since last summer -- tweeted a photo on Christmas in which she appears to be wearing what might be a wedding band. (This is what we in the business call a slow news week, folks.)
Far more interesting than any potential nuptials, Cyrus also posted a new video to her YouTube account, the latest chapter in her ongoing "Backyard Sessions" performance series. It presents an excellent rendition of Dolly Parton's early-'70s country classic "

subset: commoncrawl


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Samsung and other Android phone makers have been working hard to innovate, and there has been significant marketing on having customers move on to the "next big thing." Apple has been branded as the phone that even your grandmother uses, and for the most part, it is true.
"Teens are telling us Apple is done," says Tina Wells of youth marketing agency Buzz Marketing Group. "Apple has done a great job of embracing Gen X and older [Millennials], but I don't think they are connecting with Millennial kids. [They're] all about Surface tablets/laptops and Galaxy."
A Piper Jaffray survey recently showed that 67 percent of affluent teens want to purchase an iPhone with their next upgrade, with 22 percent looking to buy Samsung. This number is hugely skewed in Samsung's favor, year-over-year.
Of course, if Apple were to begin innovating again, they could likely take back some market share. Says Wells: "Everything moves in cycles and you can't rest on your past glory. You've got to evolve to maintain relevance. Apple just needs to focus on innovation and teens will come back."


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- 37.5″ High
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- Seat: 19.5″ High
- Shipping: $132.00 for the first chair, $37.00 for each additional
Excellent used condition. We only list items we consider to be at least an 8 on a scale of 1 to 10.
Questions? Call or Text Phil @ 816-651-6155. We're happy to combine shipping where possible. Shipping prices include insured delivery to your door (not inside). Inside delivery and set up is available for an additional fee. Delivery time is 30 to 45 days after we receive cleared payment. Shipping prices do not include delivery to AK or HI. If the item ships to Missouri or is picked up at our location sales tax of 5.975% will be collected. ICN 5345


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Monday, April 19, 2010
when a baby needs to be born
It is normal/ usual for the baby's head to position itself deep in the mother's pelvic cavity from about 36 weeks of the 40 week gestation - weeks before the birth. The mother feels a sense of 'lightening', as there is a fraction more space under her ribs when the baby's head has engaged. When I palpate this engagement I am reassured that all is going to plan. This does not happen by chance. The mother's body is working in the way it was designed - wonderfully. It's as though the baby has discovered the door to this big world, and is waiting for it to open.
So what about the babies who haven't found the passage leading to the door? The baby who thinks she should come feet first, to start out running? The baby whose head stays high and mobile past 38, 39, even 40 weeks? What's the hurry, anyway?
Should the midwife just reassure the mother - we know a baby can be born spontaneously and safely in a breech presentation, and we know that occasionally a head does not engage until strong labour contractions direct it into the pelvic cavity - even in a primip!
Balancing this knowledge is another body of knowledge, which includes the standard of maternity care in the hospitals with which a midwife practising privately needs to collaborate occasionally. I cannot close my mind to the need for a smooth transfer and transition to medically led care from time to time.
I am constantly reflecting on the skills that promote, protect and support physiological processes that lead to spontaneous, safe birthing in the majority of cases.
Three primips in my care come to mind. I will call them A, B, and C. They are aged between 27 and 35, and are strong, healthy women, with caring husbands/partners. They are also normal height and weight - or normal BMI according to statistical charts. In other words, they are beautiful, healthy young women who would be expected to be able to give birth without complication.
A asked me to work with her for birth in a midwife-led Birth Centre attached to a large Melbourne hospital, Mercy Hospital for Women. When I palpated A's baby at about 38 weeks, I found the head engaged, with the fetal back on A's left side.
B asked me to work with her for planned homebirth, and has a booking at the Women's. At 36 weeks her baby was presenting head down, but the head was mobile. At 39 weeks the baby had turned to a breech presentation. I wrote a letter of referral to the hospital, and asked for review and consideration for external cephalic version (ECV). The ultrasonographer showed B that the baby was indeed presenting breech, and reassured her that there was plenty of amniotic fluid, which is considered necessary for ECV. B was told that the hospital preferred to do ECV at 37 weeks; that there was only about 20% chance that it would be successful at almost 40 weeks. B was determined, and she was invited to attend the next day for an ECV. She did not enjoy the sensation of tachycardia (fast pulse) that she experienced when Salbutamol was administered (to relax her uterine muscle). But the turn was successful. I visited her a couple of days later, and confirmed that the little head had stayed where we wanted it to be.
C is also planning homebirth, and her hospital backup is Monash Medical Centre at Clayton. The collaboration agreement with Monash is that the mother is seen in the hospital antenatal clinic at about 36 weeks, and if the midwife detects any issues of potential concern, an obstetrician also reviews the woman's care. As it happened, C's baby's head was high and very mobile. C was not concerned, as her mother had experienced the same situation and gone on to birthing spontaneously, but the doctor expressed his concern.
My midwifery ethos includes the statement "In normal birth there should be a valid reason to interfere with the natural process." (WHO Care in Normal Birth, 1996)
The question is, "Is there a valid reason in any of these cases to interfere with the natural process?"
Is there a valid reason to interfere with A's natural process? I think most midwives would say No, and I agree.
Is there a valid reason to interfere with B's natural process: baby presenting breech? If so, what should the interference be?
Is there a valid reason to interfere with C's natural process: baby's head high and mobile at Term? If so, what should the interference be?
[Any comments are welcome, of course!]
The birthing dance
One midwifery 'intervention' that I am currently asking my clients to consider, that I think may help that wee child find the way to the door in preparation for exiting her or his mother's womb, is a dance that brings on good 'practice' contractions of the womb. From about 37 weeks this dance will include upright movement, while intentionally increasing the release of natural oxytocin through loving body contact, including gentle nipple and clitoral stimulation with the purpose of bringing on a contraction.
4 comments:
- Sif said...
I would love to hear other responses to this as my first was still high and very mobile at 42 weeks, at which time I was induced by drip and had him after 8.5 hours of strong labour, including 2.5 hours of pushing, failed ventouse assistance and finally a low forceps assisted birth. The registrar had voiced concerns before inserting the drip as to whether it was wise to induce such a high baby, but proceeded (at what felt like my insistance!). I was happy enough with this birth experience, but wonder if waiting would have led to a natural progression or an emergency c/section? (I guess that question can't be answered!)
- 7:16 pm
- Joy Johnston said...
It's a great question Sif. There are so many complex decisions in that brief statement that it's impossible to know what would have happened if ...?
We would be naive to think that doing nothing is always the best option, but once the intervention 'Plan B' (in this case induction of labour) has been commenced, there is no going back to the pre-induction position. The baby must be born.
And btw, well done!
- 4:17 pm
- Melissa Maimann said...
"In normal birth there should be a valid reason to interfere with the natural process." - I think the key word is "normal birth" - and how do we define "normal birth"? Breech, high head at term etc - these are natural, but not necessarily normal (in that they don't happen for most women).
But "Is there a valid reason in any of these cases to interfere with the natural process?" depends on the wishes of the woman. Personally, I'd recommend ECV for the woman with the breech baby, but nothing for the woman with the high head. What can be done that would be safer than awaiting labour and seeing if the head comes down? Induction and caesarean carry risks too ... I'd await spontaneous labour.
- 11:06 pm
- Joy Johnston said...
Thankyou for this comment, Melissa. I agree that the key is defining 'normal'.
The WHO 1996 Safe Motherhood document 'Care in Normal Birth: a practical guide' from which I quoted "In normal birth there should be a valid reason to interfere with the natural process" defines normal birth as:
"spontaneous in onset, low-risk at the start of labour and remaining so throughout labour and delivery. The infant is born spontaneously in the vertex position between 37 and 42 completed weeks of pregnancy. After birth mother and infant are in good condition. However, as the labour and delivery of many high-risk pregnant women have a normal course, a number of the recommendations in this paper also apply to the care of these women." (p4).
- 10:15 am


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EAACI and GA2LEN's plans for Allergy Schools in 2008 are very ambitious. Four Allergy Schools in beautiful cities around Europe will take place within the next months, exploring challenging issues in allergy and clinical immunology.
27th - 30th June: Porto Heli, Greece
5th - 8th July: San Servolo Island, Venice, Italy
29th August - 1 September: Tbilisi, Georgia - cancelled
25th - 28th November: London, UK
Last updated 08 July 2009


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Yahoo will live-stream red-carpet and behind-the-scenes content for this year's Emmy Awards, the Academy of Television Arts and Sciences said Tuesday.
This is the first time the television academy has partnered with a company outside of the broadcast networks to stream content. In the past, streaming has been hosted by the networks running the broadcast, which this year is on CBS.
The academy said this significantly expands the digital reach of the awards show, which will be telecast Sept. 22 from the Nokia Theatre in downtown L.A.
"As television viewing habits evolve and people are consuming content across multiple platforms, it is imperative that the television academy meet the demands of the public," Maury McIntyre, the academy's vice president of digital, said in a statement.
Nominations will be announced later this month.
Netflix lands streaming deal for Fox's 'New Girl'
Tribune Co. buys 19 television stations in $2.7-billion deal
ABC rolling out Watch ABC app to Los Angeles and other markets
Follow on Twitter: @rfaughnder
Countdown: Emmys 2013
TIMELINE: Emmy winners through the years Creative Arts Emmy winners PHOTOS: Top nominees
TIMELINE: Emmy winners through the years
Creative Arts Emmy winners
PHOTOS: Top nominees


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How to Deal with Slow Payers
We're all in business to fulfil a need of our customers and to get paid as a result, therein lies a possible problem, payment. There are a couple of different types of slow payers, there are those that will always pay and are super reliable, such as government departments or large corporations who often pay invoices on a net 60 or 90 day payment arrangement. Then there are the bad


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Ryan Murphy Tweets Photos of Adam Levine on 'American Horror Story' Set + 'Glee' Guest Stars
Ryan Murphy just joined Twitter two days ago and already he's using the social messaging service to share killer photos of Adam Levine and Lea Michele.
The TV impresario posted images from the sets of two of his major productions, which are 'American Horror Story' and 'Glee,' in case you reside under a boulder at the bottom of the ocean, far away from the influence of pop culture. He shared a photo of the cross-pollination of 'AHS' and 'Glee' and of new 'Glee' guest star Kate Hudson.
'Glee' heroine Michele aka Rachel Berry popped by the set of 'AHS,' and posed, looking terrified, along with guest star Levine, who is enjoying his first scripted role. Doesn't Michele look adorbs and frightened?
The second photo is of Michele and Hudson, who will appear on six episodes of Season 4 as a dance instructor, locked in a hug, looking happy and excited to be working with one another. K. Hud is an A-list casting coup and we're anxious to see how her story arc plays out.
Sarah Jessica Parker is also reportedly joining Season 4 for a guest role, too.
Below is Murphy's tweet with Levine and Michele and below that is the tweet featuring the image of Michele and Hudson. We see a unifying theme here. Michele is Murphy's muse. Say that 10 times fast.
RM Productions cross-pollination: @msleamichele, @jennaldewan and @adamlevine on the AHS set.Lea was VERY scared. twitter.com/MrRPMurphy/sta…
— Ryan Murphy (@MrRPMurphy) July 31, 2012
GLEE exclusive: @msleamichele and Kate Hudson on the NYADA set. Kate had chandelier approval. ;) twitter.com/MrRPMurphy/sta… — Ryan Murphy (@MrRPMurphy) July 30, 2012
Watch Adam Levine in Maroon 5's 'One More Night' Video


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Tity Boi & Yo Gotti - Boo
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Visiting Nurse Services of Iowa (VNS of Iowa) will be hosting an enrollment event to provide assistance to individuals enrolling in the new health insurance marketplace.
VNS of Iowa is one of three organizations in Iowa to receive a federal grant to connect Iowans with one-on-one assistance via trained and licensed "navigators".
Appointments are strongly encouraged, and may be made by calling 515-288-1516. Walk-ins will be accepted; however, because high demand walk-ins will likely be rescheduled for a later date.
The event is planned 10 a.m. to 4 p.m. Friday, Dec. 6, at the HCI Care Services Office
715 W. McLane St., Suite 100.
Navigators estimate the enrollment process to take about one hour, provided individuals bring all necessary documentation:
• Social Security number(s) — or document numbers for legal immigrants
• Birth date(s)
• Employer and income information for every member of household needing coverage — pay stubs or W-2 forms —wage and tax statements
• Policy numbers for any current health insurance plans covering household members of your household (if applicable)
• Information about any health insurance available from employer(s) (if applicable)
There are ways to apply for insurance through the new marketplace:
1) By calling 1-800-318-2596
2) Online at healthcare.gov
3) Via a paper application
4) With assistance from either a Certified Application Counselor (CAC) or a navigator. Navigators are ideal for individuals who need the most assistance identifying a plan that best meets their needs. HCI Care Services, a partner of VNS of Iowa has been designated as a CAC.
"About half of the state's uninsured reside in VNS of Iowa's 38-county service area," said Norene Mostkoff, president and chief-executive officer of Visiting Nurse Services of Iowa. "It's our goal to get these individuals access to quality health care services."


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Oberlin Tailgate Updateby Tom Runge • September 24, 2004 Share:
From the Oberlin athletics office:
"Due to a construction project fairly close to the athletic complex, we have lost a parking lot. As a result, long term parking has moved to the area I had planned on using for your tailgate event following the Wabash-Oberlin football game on Saturday, October 9th.
Your tailgate has been moved to the area on the immediate NORTH side of the football stadium just outside the visiting team locker room. There is not a tremendous amount of parking there but one can drive to the area to deliver goods.
Enter the gates at the end of Woodland St. and immediately turn right.
Follow the macadam drive to the right of the football stadium. Turn left at the north end of the field and head straight ahead. Baseball field at 2:00. Grass area between baseball field and Jones Fieldhouse (red brick building connected to stadium).
Restrooms are through the tunnel, turn right and enter the south entrance of Jones Field House.
If the weather is inclement, we would prefer NO parking on the grass.
Rather parking should be available at the south side of Jones in the Field House Lot or down Woodland St. in the parking lot south of Philips PE Center next to the tennis courts."
Oberlin campus map at: http://www.oberlin.edu/campusmap/


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Cold, yet active: that's the forecast for the end of 2013 and the start of 2014, outdoors in the mid-Columbia Gorge.
Want to get out and about on or around New Year's? Here are a few ideas for interesting things for people of all ages:
'Memaloose Eagle Outing'
This benefit for Gorge Community Foundation happens Jan. 1, 9:45 a.m. to 3 p.m. at Memaloose Tasting Room, Highway 14, Lyle, Wash.
Visiting eagle expert Tim Pitz will be on hand and there will spotting scopes to look for birds.
In addition, there will be periodic bird walks along the lower Klickitat River and wine tasting and fine cheeses at the winery.
A $10 donation is requested. For details call 360-635-2887.
Annual Audubon Bird Count
Speaking of birds: Dec. 29 and Jan. 1 are the dates of local activities for the annual Audubon Society Christmas Bird Count (so-called because takes place on or around Christmas). See details at the end of this story.
Highway Trail Walk:
For the third year in a row, the Oregon Parks and Recreation Department is partnering with America's State Parks to offer free guided First Day Hikes in state parks across Oregon on Jan. 1, including the Mosier end of the Mark O. Hatfield trail, which links Hood River and Mosier.
The 2-mile hike goes from 10:30 a.m. to noon starting at Mark O. Hatfield East Trailhead on Rock Creek Road in Mosier. This is a paved, flat surface with a 500-foot elevation change.
Take in views of the Columbia River Gorge and learn about its history and geology. Look for eagles, osprey, hawks and deer.
The usual $5 day-use parking fee will be waived on Jan. 1 only.
These same details, along with directions to the park, are available on the Oregon State Parks website; go to bit.ly/FirstDayHikes.
Please note: be prepared for possible icy conditions.
Participants should dress in layers, wear sturdy shoes and bring water as well as a camera or binoculars for wildlife viewing. In case of inclement weather, the park should be contacted directly to find out about cancellation.
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7:00 pm
Need to Know SPECIAL REPORT: In part three of its award-winning series on U.S. immigration policies done in conjunction with the Nation Institute, Need to Know examines how Obama administration policies are leading to the deportation - and ultimately the deaths - of thousands of undocumented workers who have worked in the United States for decades, even raising families here. These undocumented workers are the very people the president and some Republican lawmakers say should be eligible for a pathway to citizenship. D
7:30 pm
Inside Washington NULL
8:00 pm
10 Buildings That Changed America This program tells the stories of 10 American architectural marvels, including a state capitol building designed by Thomas Jefferson, the original indoor shopping mall, the first airport of the Jet Age and a futuristic concert hall. You may not be familiar with all of these buildings, but they probably shaped the way you live, work, shop and play. Host Geoffrey Baer takes a journey across America and inside these 10 groundbreaking works of art and engineering. D
9:00 pm
1962 World's Fair: When Seattle Invented The Future The 1962 World's Fair, a six-month celebration of science and technology, featured an exciting mix of culture, cuisine and celebrity, drawing more than 10 million visitors from around the world to the then relatively unknown mill town of Seattle. Through historical photographs and archival footage, THE 1962 SEATTLE WORLD'S FAIR brings to life the textures and sounds of Seattle in the late 1950s and early '60s. The city's business, civic and cultural leaders, historians and longtime residents reminisce about the excitement and ambition the Fair ignited. D
10:00 pm
Moyers & Company "The Toxic Politics of Science" Science can be a battleground -- witness the politics of climate change, the teaching of evolution, the uncharted terrain of genetic modification and stem cell research, among other contentious issues. But when industries release untested chemicals into our environment -- putting profits before public health -- our children are the first to suffer. Nowhere is this more troubling than in the ongoing story of lead poisoning. D
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Linkasia NULL
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Washington Week NULL


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The Dairy Margin Protection Program: Information and Opportunities
Date: September 5, 2014
Time: 10 a.m. - 12 p.m.
Location: Rudyard Township Community Center, 18725 S Mackinac Trail, Rudyard, MI 49780
Contact: Stan Moore, 231-533-8818, email@example.com
The 2014 Farm Bill initiated a new dairy program that is expected to assist in risk management when the MILC and price support programs expire.
All dairy farmers will need to make a decision about whether to participate. If a farmer chooses to participate, they will also choose a level of participation.
Join us at one of the MSU Extension meetings to learn more about the Dairy Margin Protection Program and what it means for your business.
These meetings are sponsored by the North Central Risk Management Education Center and the United States Department of Agriculture. Material used is based upon work supported by USDA-NIFA under Award Number 2012-49200-20032.
Please visit the Dairy Margin Protection Program: Information and Opportunities Registration Page for more information


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Microsoft Office Quick Tips Taster Session
F-Keys Ltd - Microsoft Office Skills Productivity Specialists
Event Details
The most important thing about finding a recognised and suitable supplier of Microsoft Office staff skills development is to check out thier credentials and skillsets. So what better way than to attend a Taster session to meet the training providor and meet the Microsoft Certified Trainer(s) who will be deliverying the training to your organisation.
This Microsoft Office seminar session will provide attendees an opportunity to attend and discover the true value of the F-Keys Microsoft Office productivity and efficiancy sesions, delivered by one of our Microsoft Certified Trainers you are gaurenteed to:
- Discover some amazing tricks and tips to go away and use immediately
- Learn the true power of application such as Word, Excel, PowerPoint or Outlook in the workplace
- Learn some powerful features and functions you never knew existed
- Help you re-evaluate how far technology has moved on and how upgrading your software and increasing staff skills will reduce errors while saving your business Time, Money and Frustration
- Show you how F-Keys works with clients to maxmise productivity and efficiancy in the workplace year on year.
Book or call our offices to reserve your place NOW!
Come see and sample our Microsoft Office Productivity Seminar and if you like what you see
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Canterbury Road
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United Kingdom
F-Keys Ltd - Microsoft Office Skills Productivity Specialists
Dedicated to working with clients to improve today's workforce and maximising productivity and efficiency in the workplace when using Microsoft Office 365, 2013, 2016 software applications. Specialist and bespoke courses also created and delivered onsite at clients' premises subject to availability and venues being suitable and conducive to the learning process.
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I concluded my latest unit on philanthropy and taxes with a project. I chose to center the project around an organization that I share a similar interest with, led by a person I admire. Please take the time to navigate through KIVA's website. If you need any motivation, watch this TED Talk by KIVA's founder Jessica Jackley.
Back to Project Based Learning. Students are engaged, excited and empowered in their learning experiences with PBL's. They dig more deeply into a topic and expand their interests. In this case, they were able to experience the global reality of inequality and poverty, and do something about it.
The images below include the project instructions and rubrics. Feel free to use it to create your own PBL.


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Arenado's offensive surge paired with dazzling defense
DENVER -- Rockies third baseman Nolan Arenado can hit. That's never been a question.
What has become apparent in the last 53 weeks -- since he arrived in the big leagues -- is that Arenado can field and throw, too. That's no longer a question.View Full Game Coverage
DENVER -- Rockies third baseman Nolan Arenado can hit. That's never been a question.
What has become apparent in the last 53 weeks -- since he arrived in the big leagues -- is that Arenado can field and throw, too. That's no longer a question.View Full Game Coverage
But it was a question -- a big one -- when Arenado was working his way through the Minor Leagues.
"I don't know what the word was on him [in the Minors], because I wasn't here at that time," said second-year Rockies manager Walt Weiss. "What I know is this guy makes highlight plays it seems like every night."
Weiss isn't the only one paying attention. Last year underscored how much attention Arenado has received.
Arenado spent the first four weeks of last season with Triple-A Colorado Springs. He still was voted the National League Gold Glove Award winner at third base. Arenado is the only rookie to win that award other than onetime Boston third baseman Frank Malzone, back in 1957, the first year the award was handed out.
"That says a lot," Weiss said. "Being a rookie, the odds are against you winning the Gold Glove, and then to have missed the first month of the season -- that's impressive."
Here's the amusing part. While Arenado was winning that Gold Glove last year, he was having an OK offensive season (.267, 10 home runs, 52 RBIs in 133 games). But this year, he's reaffirming what the scouts talked about when he was in the Minors.
With a seventh-inning single in the Rockies' 10-3 victory against the Mets at Coors Field on Friday night, Arenado extended his hitting streak to 22 games, matching Vinny Castilla (1997) for the third longest in franchise history. He has hit .352 during the streak, raising his average for the season to .309.
"So far, so good," Arenado said. "Plus we're winning [18-13, a game back of the Giants in the NL West]. That makes it 100 times better."
Even better is watching Arenado's ballet in the field. He had the crowd of 42,040 oohing and aahing in the eighth, when he crossed third base as he fielded a Chris Young grounder, jumped in the air, twisted and threw Young out at first base in a play that has become his trademark.
"I've never seen anyone with that accurate of an arm when he is on the move," Weiss said. "Whether he's going left or right, the throw is at the first baseman's chest."
Does the name Derek Jeter ring a bell?
It does for Arenado.
"I work on that throw all the time," he said. "When I was a kid, I watched Derek Jeter make that jump throw. It is something I work on all the time, so when the time comes, I am ready. It's for times when you can't get your feet set."
It hasn't been easy. Arenado agrees with the assessment that his defense was a concern in the Minors.
"I didn't have a good feel for it," he said. "Every day in the Minor Leagues, I'd work on it. Jerry Weinstein [Arenado's manager at Class A Modesto] helped me with different angles, and Scott Fletcher [former Rockies infield instructor and current big league coach with Atlanta] helped a lot. I did a lot of agility work in the offseason, things to help me with my footwork."
The hard work has paid off.
It's not just plays toward the bag, either. Arenado has shown extreme movement to his left. So extreme, in fact, it caused some problems for shortstop Troy Tulowitzki last year, because he wasn't used to third basemen getting to the ground balls Arenado does, much less making the play. And it took Tulowitzki some time to come to grips with the need for him to adjust his defensive approach.
"You don't see third basemen go that far to the left," Weiss said. "At times, he is making throws from the true shortstop spot. It requires adjustments from the shortstop. But once they get on the same page, it's a lot more fun, because the two of you cover so much ground."
It hasn't been easy to master that. That, however, just makes it that much more rewarding for Arenado.
Tracy Ringolsby is a columnist for MLB.com.


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Scientific Games Corp (SGMS) Drops 5.63% on January 27Equities Staff Follow |
Scientific Games Corp (SGMS) was one of the Russell 2000's biggest losers for Wednesday January 27 as the stock slid 5.63% to $5.70, a loss of $-0.34 per share. Starting at an opening price of $6.00 a share, the stock traded between $5.69 and $6.11 over the course of the trading day. Volume was 858,499 shares over 6,550 trades, against an average daily volume of 1.26 million shares and a total float of 86.23 million.
The losses send Scientific Games Corp down to a market cap of $491.52 million. In the last year, Scientific Games Corp has traded between $17.12 and $5.27, and its 50-day SMA is currently $7.93 and 200-day SMA is $11.89.
Scientific Games Corp develops technology-based products and services and associated contents for gaming and lottery markets. The Company's business segments are; Instant Products, Lottery Systems and Gaming.
Scientific Games Corp is based out of Las Vegas, NV and has some 9,000 employees. Its CEO is James Kennedy / Derik Mooberry / Michael Gavin Isaacs.
For a complete fundamental analysis analysis of Scientific Games Corp, check out Equities.com's Stock Valuation Analysis report for SGMS. To see the latest independent stock recommendations from Equities.com's analysts, visit our Research section.
The Russell 2000 is one of the leading indices tracking small-cap companies in the United States. It's maintained by Russell Investments, an industry leader in creating and maintaining indices, and consists of the smallest 2000 stocks from the broader Russell 3000 index.
Russell's indices differ from traditional indices like the Dow Jones Industrial Average (DJIA) or S&P 500, whose members are selected by committee, because they base membership entirely on an objective, rules based methodology. The 3,000 largest companies by market cap make up the Russell 3000, with the 2,000 smaller companies making up the Russell 2000. It's a simple approach that gives a broad, unbiased look at the small-cap market as a whole.
For more news on the financial markets, go to Equities.com. Also, learn more about our independent proprietary equity research reports and our robust do-it-yourself Stock Valuation Analysis reports in our Research section.
All data provided by QuoteMedia and was accurate as of 4:30PM ET.
DISCLOSURE: The views and opinions expressed in this article are those of the authors, and do not represent the views of equities.com. Readers should not consider statements made by the author as formal recommendations and should consult their financial advisor before making any investment decisions. To read our full disclosure, please go to: http://www.equities.com/disclaimer


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A timeline of China's family-planning policy
China's Communist Party said the country's one-child policy would be eased in the first significant adjustment in nearly three decades. Key events in the history of China's family planning policy:
1953: Chinese leaders suggest that the population should be controlled and approve a law on contraception and abortion, but the plan is stranded by political upheaval and the 1959-1961 famine.
1970: Chinese population exceeds 800 million.
1975: China adopts the slogan "Late, Long and Few" and encourages couples to have one child and urges them to have no more than two.
1980: The Communist Party says every couple should have only one child. A new marriage law says couples are obligated to practice family planning, placing a de facto limit of one child for each family.
1984: China adjusts the policy, allowing a second child for some families in rural areas and for couples who both are an only child, and in some other specified circumstances.
2001: China decrees new laws to better manage the administration of the policy, including penalties for unapproved births. The laws allow local government to impose fines for additional children.
2013: China adds an exemption allowing two children for families in which one parent, rather than both, is an only child.
Sources: China's National Population and Family Planning Commission and Xinhua News Agency


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As a back to school special, we will be offering FREE SHIPPING when you purchase a Hearts and Trees Bubbles and Lavender Kit.
In all there in this kit there are:
- 2 sewing projects
- 2 handicraft projects
- 1 painting project
- 1 drawing project
- 1 nature study collection of projects focusing on lavender
- 1 artist study collection of notebooking pages with art print
The cost per kit is $12.95. The free shipping event is for the US only. (For information about shipping outside of the US, please email me.)
If you have any questions, feel free to email me at email@example.com. Please note, I currently DO NOT have Internet at my house, so it may take me a day or two to get back to you. Sorry for any inconvenience.


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Replies to This Discussion
You should come out to Canada College on Saturday morning when everybody plays. Most are 3.0-4.0 range.
We also play quite a bit at Red Morton in RWC, so send me an email on the site and I can give details.
hey vivek, if you are looking for a tuesday partner, i am available. let me know.
Hi Vivek,
my name is Madeleine, and I'm writing to you as I am looking for a tennis partner for tomorrow Sat 9/19. I signed up for LeGrand Mixed Doubles Tournament - a fun event taking place in San Carlos 9am thru 3pm. Tennis, snacks, drinks, lunch and prizes for $25. If interested, please drop me a line. They still accept mixed double teams with joint level 6.0 thru 7.0 Looking forward to some great tennis tomorrow!
© 2019 Created by Mark / The Mayor. Powered by


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2 UN peacekeepers killed in north Mali; 7 wounded
BAMAKO, Mali (AP) — The U.N. secretary-general says two United Nations peacekeepers have been killed and seven wounded in a suicide attack in Mali.
Ban Ki-moon said he was saddened by the deaths and condemned the attack against U.N. personnel in a statement issued Saturday.
The U.N. mission in Mali had earlier reported one peacekeeper dead and five injured.
The mission said the suicide attack took place in Ber in the region of Timbuktu. It marks the third time this week that U.N. peacekeepers have been targeted in northern Mali.
David Gressly, the U.N. Secretary-General's deputy special representative in Mali, condemned the attack, saying the violence only reinforces the peacekeeping mission's determination.
Three other peacekeepers have been wounded over the past week by mine explosions in northern Mali.
France led a campaign to oust al-Qaida militants and other jihadists from power in January 2013, although remnants of the groups continue to sow violence across the north.


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200, 350, and 500MHz mixed-signal oscilloscopes for every engineer. Best-in-class performance in usability, acquisition, analysis, and display—all at a price you can digest. Options include serial bus, vehicle bus, and power supply analysis functions.
A mixed signal oscilloscope is an instrument enabling the simultaneous, time correlated observations and analysis of analog with digital (logic) signals, to establish causal relationships between the various areas of a device's electronics. They are purpose-built tools for troubleshooting electrical anomalies, measuring parametric values, and monitoring cause and effect relationships between signals.
Capture, analyze, and troubleshoot electrical or real-world physical signals. Oscilloscopes observe the change of electrical signals over time, continuously graphed on a display as voltage or amplitude vs. time.


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text: Naomi, the brilliant and pious daughter of an ultra orthodox rabbi finds herself at a crossroads of life choices when her mother dies and she is expected to immediately marry her father's prodigy. Distressed yet determined, she begs that her father allow her one year to study at a women's religious seminary in Safed, the birthplace of the Kabala, in order to prepare herself for the sacrifices she will make as a wife. Her father relents and Naomi's life begins to take an unexpected turn. Devote but lively, Naomi and her new friend Michelle befriend a beautiful, mysterious older woman, Anouk. The woman is ill, lives nearby, may or may not be Jewish, and may have committed a crime of passion. Naomi devises a series of rituals which will somehow "purify" Anouk and purge her of her sins, but as these stretch the borders of Jewish law they must be kept secret. Eventually, this journeys into the forbidden and leads to a growing attraction between the two girls and more crossroads are faced.


text: Come visit our store! We are conveniently located on Morro Bay Blvd, in the heart of Morro Bay - across from the historical Bay Theater. Whether you are in town for a day or are local to the area, we are sure you will enjoy browsing through the great variety of unique antiques, collectibles and gifts. Open 10am - 7pm Every Day


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Pair of Grivel Light Wing ice tools; one adze, one hammer. Leashes included. Well used, but plenty of life left. There are a some cosmetic scratches, but the shafts are structurally sound. One shaft has grip tape, and the other is rubber/tape. I want to be very clear that ONE PICK IS BENT, and will need to be replaced. The other is in great shape. They are Grivel Cascade picks and are pretty easy to find in my experience. These are an awesome light alpine, spare set, or first set of tools.
$125 shipped for the pair in the continental U.S.
Thanks for Looking!


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I have only been using Wordpress for about six months and really do not know the ins and outs of web programming beyond having a background in 'C' and doing well just running off examples. I have been able to track down and successfully implement most of the customizations I have tried so far and I am even starting to feel comfortable adding things to the CSS Inserts... enough background...
What I cannot seem to find anywhere in the Theme nor on this forum is how to change the style of the basic formats for post text -- specifically I am looking to place a box around preformatted text and maybe tweak its features and I am not sure I can find out how to do this on my own!
Thanks in advance for what I am sure is a simple procedure.


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Reese Witherspoon: Food Take-out with Deacon!
Reese Witherspoon dons a vest while grabbing some take-out with her cute son Deacon at Elysee Bakery & Cafe on Sunday (November 11) in Westwood, Calif.
The 36-year-old actress was also joined by her mother Betty for the food stop.
PHOTOS: Check out the latest pics of Reese Witherspoon
The day before, Reese and her ex-husband Ryan Phillippe were spotted arriving separately to watch their son Deacon's soccer game.
In case you missed it, have a look at Reese's adorable baby boy Tennessee.
FYI: Reese is wearing Westward Leaning's Louisiana Purchase sunglasses and carrying a Bally handbag
15+ pictures inside of Reese Witherspoon grabbing food with her mother Betty and Deacon…


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Jared Followill & Martha Patterson: First Wedding Photo!
Check out the first official photo from Kings of Leon rocker Jared Followill's wedding to model Martha Patterson.
The 25-year-old bass guitarist tied the knot with Martha, 21, in a private ceremony on Saturday (September 29) in Charlotte, Tenn.
The reception featured a beautiful firework display and a five-tier strawberry cream cake, sources tell JustJared.com. The couple worked with event planner Sharon Sacks, who helped plan Jared's brother Caleb Followill's wedding to Lily Aldridge.
The groom sat next to his BFF, entrepreneur Douglas Chabbott, and Mona frontman Nick Brown. The bride and her mother danced to the Carrie Underwood song "Mama's Song" during the evening. One of the highlights of the reception was when guests danced to the "Copperhead Road" line dance.
Some of the featured drinks of the evening were "The Firefly," which was made with sweet tea, vodka, and fresh lemonade, and the "Champagne Cocktail," with sweet cube and aromatic bitters. Each guest took home a jar full of freshly baked chocolate chip cookies.


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Paul Byrne, the president of Precor who has been with the company for 28 years, has announced his retirement.
Byrne will leave his post as president, which he has held since 2000, on Sept. 1, the Woodinville, WA-based company said in a press release. Precor Vice President Rob Barker will succeed Byrne as president in what has been part of a developing succession plan, according to the company.
"Over the past 35 years, I have been fortunate to have been part of an industry that has contributed to the well-being of so many people, and to have spent 28 of those years at Precor has been beyond fortunate," Byrne said in a statement. "It has been an immeasurable gift. I will retire with great pride in what we have accomplished and with eager anticipation of what lies ahead."
Byrne co-founded Concept 90, a chain of stores that helped introduce the concept of specialty fitness retail in the United States, before he was hired by Precor founder David Smith in 1985 to become vice president of sales and marketing. Since Byrne's arrival, Precor says it has grown to become a $350 million global supplier of home and commercial fitness. Precor's Elliptical Fitness Cross-Trainer (EFX) and Adaptive Motion Trainer (AMT) were introduced during Byrne's tenure, as was the Preva networked fitness system.
Upon Byrne's recommendation, Barker, who oversaw the Europe, Middle East and Africa territories as well as Asia Pacific as vice president for the past five years, was unanimously approved to succeed Byrne as president by Heikki Takala, president and CEO of Precor parent company Amer Sports, Helsinki, Finland, and the Amer Sports Board of Directors. Precor operates as the fitness segment of Amer Sports.
Barker joined Precor in 1995 as the sales and marketing manager for the United Kingdom. He also has served on the Precor senior management team. Barker will immediately begin the transition to president and will relocate to the United States, according to the company.
"I am honored and excited to be asked by Paul Byrne and Heikki Takala to become the Precor president upon Paul's retirement," Barker said in a statement. "I congratulate Paul on his strong career and admire his extraordinary efforts in shaping Precor into the world-leading company that it is today."


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Discover the Nightmare Before Christmas Collectibles of Your Dreams!
What's this? What's this? Oh my, and what's this? There are so many wonderful Tim Burton's The Nightmare Before Christmas collectibles here at The Bradford Exchange Online that you're almost certain to break into song. All the quirky characters, frightfully delightful haunts, and innovatively macabre keepsakes you crave are just waiting for you to bring them home, where you're sure to be the envy of every Halloween Town aficionado!
From Collectible Figurines of Jack Skellington to Eerily Stylish Shoes
What fan could resist favorites like our The Nightmare Before Christmas Cuckoo Clock, complete with movie music and Zero popping out to announce the hour with a ghostly bark. Or perhaps you'll thrill to the ghoulishly colorful glow of our Nightmare Before Christmas Black Light Village, complete with FREE collectible figurines of Jack Skellington, Zero, Dr. Finklestein, Sally, the Mayor and his Car!
But, of course, you may want to take your nightmarish obsessions out for a walk with Tim Burton's The Nightmare Before Christmas shoes, or a Tim Burton's The Nightmare Before Christmas Women's Hoodie.
And if its jewels from the grave you crave, why not treat yourself to our dazzling tribute to the 20th anniversary of this frightfully fabulous film: the Tim Burton's The Nightmare Before Christmas Pendant Necklace, showcasing a shimmering crystal heart with iconic movie imagery, sparkling Swarovski® cyrstals, and more.


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Mobile security company Lookout Mobile released a new app today to show just how many mobile threats exist.
The app, called Mobile Threat Tracker, opens up to a view of the earth, shadowed like nighttime. A glow across the globe suggests Lookout Mobile users. It shows attacks in real time as Lookout Mobile's security application detects and deflects them. This is then translated into what seems like a shooting star. You can travel around the globe by swiping your finger side to side to see attacks in progress. You can also look at analysis for the week on the top three threats and see what kind of threats those were. For instance, this week mobile users saw 60 percent more malware attacks than spyware attacks, including the attacks RuPaidMarket, Legacy, and DepositMobi.
Lookout Mobile creates antivirus software for both iPhones and Android smartphones, the latter of which bear the brunt of mobile malware attacks. Recently, the company created its Lookout Labs division to create more mobile products, separate from its antivirus arm. These mobile products serve the company by showing just how prevalent threats are. Its Carrier IQ app, for example, helps people detect whether spying software is on their phones.
One of the developers in the division, who just goes by Yuri, came up with the idea for Mobile Threat Tracker as a way to answer questions Lookout frequently hears from users like, "Are there really mobile threats?" or "What are the most common mobile threats?"
"I thought it would be interesting to build an application showing the many threats that Lookout detects across the world, telling the story of these individual users at a macro level," he said.
Lookout recently reveled its top mobile threat predictions for 2012. Smartphone users should be looking out for more SMS fraud, which comes through an infected application and charges you money based on sent text messages. Also in the mix are malicious advertising links in applications and mobile botnets. Indeed, Lookout predicts that a smartphone user has a 30 percent chance of clicking a malicious link over a year.
Currently, Mobile Threat Tracker is only available on Android. You can download the free app here.


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VLJs appeal to a wide variety of pilots and operators — both highly experienced and those relatively new to the aviation industry. A critical consideration in the candidate evaluation process must be the availability of insurance and satisfying underwriting requirements. A candidate can invest significantly in both the planning and acquisition of a VLJ, but without the early input of the insurance underwriting community, he or she may find they are uninsurable when it comes time to take delivery of the aircraft.
Insurance underwriters have been keenly interested in the development of VLJs and have taken a proactive role in learning about the capabilities of these aircraft and the various markets for which they are intended. However, in spite of aircraft technology advances, unprecedented emphasis on proper training and the concept of mentor pilots, the nature of aviation underwriting still does not lend itself to formulating universally accepted minimum candidate credential and experience levels for VLJ operations. There simply are too many variables to consider and any minimum guidelines very well may be outdated by the time they are published due to the dynamic nature of aviation underwriting.
Each candidate therefore must engage the insurance community early in the purchase process with the goal of finding mutually agreeable terms and conditions for transitioning into the VLJ. These NBAA training guidelines are designed to provide a common denominator for the candidate, underwriter and manufacturer to collaboratively tailor a training course for each candidate, based upon that candidate's unique background, experience and intended operations. The training course will need to be for a specific aircraft type, panel layout and installed equipment.
Before enlisting in a very light jet training course, the candidate should have an initial evaluation to determine proficiency in a number of areas. These include but are not limited to:
- Flight Skills Assessment
- Practical in-flight exam to test instrument skills and airmanship
- Oral exam to evaluate judgment skills
- Written exam to determine aeronautical knowledge
If deficiencies are detected, the manufacturer or training provider should arrange supplemental flight training to bring candidates up to the necessary flight skills level. The manufacturer should oversee this arrangement; however, the candidate may have the option of obtaining the supplemental flight training elsewhere provided a reassessment is undertaken.
In addition, the evaluation is to be used to determine those candidates most likely to succeed in the training program based upon experience and knowledge, recency of experience, background and type of experience.


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J.J. Redick is the name most teams call about; however, there is interest in Jameer Nelson and Arron Afflalo.
The Magic are sitting on a $17 million Traded Player Exception, which has gotten them involved in several complex situations. Nothing is close with the Magic and anything they'll do is likely going to drop at or near the trade deadline.
Redick is an ending contract and there is a real belief that if Orlando doesn't come with serious money and years, that Redick will walk to a contender.
For Redick's part he has tried to put everyone at ease saying all the right things about wanting to stay, but if there is a catalyst piece that helps Orlando make some bigger moves its likely him.
There are two contracts the Magic would love to package in with any deal they make and that's Glen Davis and Hedo Turkoglu. Neither is overly attractive, but one or both could be the cost of doing business, especially for a team that wants Reddick or a team that wants to use Orlando's TPE to facilitate a bigger deal.
The Magic have been linked to the Memphis Grizzlies and Rudy Gay, although, it's looking like Orlando's involvement might not be to keep Gay for themselves, but rather move him on for assets that fit their long-term plan a little better.
Steve Kyler/HoopsWorld
Last edited by td4mvp2k; 01-16-13 at 07:49 AM.
Boston is always interested in everybody, as of late anyway. that's killed their chemistry, but it's doubtful the C's can offer up anything to make the Magic trade in their own conference.
they're paranoid he'll go to a contender for nothing, so look for someone in the West to nab him up. wouldn't be surprised if Golden State bites.
Seriously, though, Magic had a better offer from HOU, but took the LAL deal to go full rebuild mode. I'd expect them to keep the faith at least through this year's trade deadline.
The Boston Celtics have "ramped up" their interest level in J.J. Redick. Size obviously Celts' priority if they do deal before Feb. 21 trade deadline but word is they hope to work way into Redick mix if they can.
It was reported last week that the Celtics expressed strong interest in the Orlando Magic guard, who's having a career season, averaging almost 15 points and 4.4 assists.
Shooting from the two-guard spot has been a void for the Celtics throughout the season.
Marc Stein/ESPN
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Cisco WAAS Troubleshooting Guide for Release 4.1.3 and Later -- Preliminary WAAS Troubleshooting
From DocWiki
This article introduces the basic concepts, methodology, and general troubleshooting guidelines for problems that may occur when you configure and use your WAAS system.
Overview of the WAAS Troubleshooting Process
To troubleshoot your WAAS system, follow these general guidelines:
- Maintain a consistent and recommended software version across all your WAAS devices. If versions must differ, the Central Manager must be running the highest version. See the "Verifying the WAAS Image" section to determine the version in use.
- See the WAAS release notes for your software version for the latest features, operating considerations, caveats, and CLI command changes.
- Before you introduce configuration changes on the WAAS Central Manager, use the CMS backup feature to save your configuration. If you run into problems with the new configuration, you can restore the previous configuration. See the Backing Up and Restoring your WAAS System section in the Cisco Wide Area Application Services Configuration Guide. Troubleshoot any problems with new configuration changes immediately after making them.
- Verify that your configuration is correct for your network application. Make any required changes to the running-config file, and then test the configuration. If it is satisfactory, save it to the startup-config file using the copy running-config startup-config command.
- Enable system message logging. See the "Enabling WAAS Logging" section.
- Run the diagnostic tool to verify device functionality and connectivity. See the "Running Diagnostics" section.
- Verify the physical connectivity between WAAS peers and to the application servers. See the "Verifying the Physical Connectivity Between Peer WAAS Devices and to Application Servers" section.
- Gather information that defines the specific symptoms. See the "Gathering WAAS Troubleshooting Information" section.
- Refer to one of the other articles in this WAAS Troubleshooting Guide for information on troubleshooting specific problems:
- If the system appears to be having hardware or disk problems, see the article Troubleshooting Disk and Hardware Problems.
- If the system is having trouble receiving traffic, see the article Troubleshooting WCCP. This problem also could be due to a firewall issue.
- If the system is passing through traffic instead of optimizing it or is having problems optimizing specific kinds of application traffic (HTTP, MAPI, SSL, and so on), see the articles Troubleshooting Optimization and Troubleshooting Application Acceleration.
- If the system is passing through more traffic than expected instead of optimizing it, see the article Troubleshooting Overload Conditions.
- After you have determined that your troubleshooting attempts have not resolved the problem, contact the Cisco Technical Assistance Center (TAC) or your technical support representative. See the "Contacting Cisco Technical Support" section.
Verifying the WAAS Image
To display the version of the software image that is currently running in your WAAS device, enter the following command:
wae# show version Cisco Wide Area Application Services Software (WAAS) Copyright (c) 1999-2009 by Cisco Systems, Inc. Cisco Wide Area Application Services Software Release 4.1.3a (build b25 May 23 2 <-------- 009) Version: oe7341-4.1.3a.25 Compiled 10:10:47 May 23 2009 by cnbuild System was restarted on Wed May 27 14:45:28 2009. The system has been up for 6 weeks, 2 hours, 35 minutes, 48 seconds.
This command provides other useful information, for example:
- Device model (the numbers in the first part of the Version string encode the device model number; a WAE-7341 is shown here.)
- WAE uptime
To verify that there is no pending software upgrade (waiting for a device reboot), enter the following command:
wae# show version pending No pending version
You should see the message "No pending version".
Enabling WAAS Logging
General system error logging to the disk file /local1/syslog.txt is enabled by default. You can check that logging is enabled by entering the following command:
wae# show logging Syslog to host is disabled. Syslog to console is disabled Priority for console logging is set to: warning Syslog to disk is enabled <------------ Priority for disk logging is set to: notice Filename for disk logging is set to: /local1/syslog.txt Syslog facility is set to * Syslog disk file recycle size is set to 10000000
To enable logging to the console, enter the following global configuration command:
wae(config)# logging console enable
NOTE: Setting the logging priority to a level lower than notice can be CPU intensive and can generate a large amount of output. Use it judiciously and sparingly in a production environment.
The following directories are used by WAAS for log files:
- /local1 — Root directory for all log files and location of syslog.txt
- /local1/logs — Service log files (admin and transaction logs)
- /local1/errorlog — Service log files (debug logs)
- /local1/errorlog/cifs — CIFS internal log files
- /local1/core_dir — Process core dump files
You can use the following file system navigation commands to navigate and view the log files:
- cd
- pwd
- dir
- type-tail filename lines [| | follow]
- find-pattern
Running Diagnostics
The WAAS Central Manager includes a built-in diagnostic tool that can help you troubleshoot many device problems, including the following:
- Network configuration
- Interface configuration
- Connectivity to hosts
- WCCP configuration
- Inline configuration
- TFO configuration
- WAFS configuration
We recommend that you run the diagnostic tool first before taking other troubleshooting actions. The tool reports on the status and configuration of many system functions.
To run the diagnostic tool from the Central Manager, follow these steps:
- From the WAAS Central Manager GUI navigation pane, choose My WAN > Manage Devices (or Manage Device Groups).
- Click the Edit icon next to the name of the device (or device group) for which you want to perform diagnostic tests.
- In the navigation pane, choose Troubleshoot > Diagnostics Tests. The Diagnostic Tool window appears.
- Check the check box next to each diagnostic test that you want to run, or check the top check box to run all tests.
- Click Run.
- View the test results in the lower part of the window. You may have to scroll the window to see all results.
For tests that fail, error messages describe the problem and provide recommended solutions. You can find error message descriptions in the test command in the Cisco Wide Area Application Services Command Reference.
You can run the same diagnostic tests again and refresh the results by clicking the Refresh icon in the taskbar.
To print the results, click the Print icon in the taskbar.
To run the diagnostic tests from the CLI, use the test EXEC command.
Verifying the Physical Connectivity Between Peer WAAS Devices and to Application Servers
To verify the physical connectivity of the peer WAAS device, follow these steps:
- Check all cable connections on the switch or router that may impact the WAAS device.
- Use the ping command to send an ICMP Echo request to the peer WAE.
wae# ping 10.1.1.2 PING 10.1.1.2 (10.1.1.2) 56(84) bytes of data. 64 bytes from 10.1.1.2: icmp_seq=1 ttl=37 time=83.9 ms 64 bytes from 10.1.1.2: icmp_seq=2 ttl=37 time=80.6 ms 64 bytes from 10.1.1.2: icmp_seq=3 ttl=37 time=79.2 ms 64 bytes from 10.1.1.2: icmp_seq=4 ttl=37 time=79.3 ms 64 bytes from 10.1.1.2: icmp_seq=5 ttl=37 time=79.4 ms --- 10.1.1.2 ping statistics --- 5 packets transmitted, 5 received, 0% packet loss, time 3997ms rtt min/avg/max/mdev = 79.274/80.538/83.904/1.793 ms
If a device is one hop away and you are unable to reach the device, then ping the intermediary gateway. If the gateway is not reachable, enter the show ip routes command and check to make sure that the correct route is displayed. For example, enter:
wae# show ip routes Destination Gateway Netmask ---------------- ---------------- ---------------- 10.10.10.1 0.0.0.0 255.255.255.255 10.43.62.4 0.0.0.0 255.255.255.255 10.43.62.0 0.0.0.0 255.255.255.192 10.10.10.0 0.0.0.0 255.255.255.0 0.0.0.0 10.43.62.1 0.0.0.0
If necessary, enter a static route for the gateway.
You can use a similar ping command to verify connectivity between the WAAS data center device and the application server hosts.
Note that firewalls might block ICMP traffic and ICMP traffic does not follow the WCCP redirection path, so using the ping command does not verify redirection or acceleration. As an alternative you could use a third party tool that performs a TCP-based ping.
Checking CPU Load
To check the CPU load of a WAAS device, follow these steps:
- From the WAAS Central Manager GUI navigation pane, choose My WAN > Manage Devices.
- Click the Edit icon next to the name of the device on which you want to check the CPU load.
- In the navigation pane, choose Monitor > Platform > CPU Statistics.
- Figure 1. CPU Statistics
You may want to adjust the time period of the chart, since the default is Last Hour. To adjust the time period, click the Settings icon in the task bar and choose a different Time Frame such as Last Day or Last Week.
It is common for a WAAS device to show spikes or even longer durations of high CPU utilization during high user activity periods. When the CPU remains at a high CPU level for significantly long durations, further troubleshooting or resizing of the device may be indicated.
Gathering WAAS Troubleshooting Information
The following sections recommend ways to gather information that is relevant to the problem that is occurring and that is necessary before contacting the Cisco Technical Assistance Center (TAC).
Rebooting the WAAS Device
Do not reboot the WAAS device unless it is absolutely necessary. Some information that is important to troubleshooting your problem may not survive a reboot. Try to gather as much information as possible before rebooting.
Using show Commands
You can use several show commands in Exec mode to gather information specific to the symptoms you are observing in your device. In most cases, you can gather the information you need to troubleshoot the device by entering the copy tech-support command. This command runs many show commands that are useful for troubleshooting and gathers the output into a single file. You can redirect the output of the copy tech-support command to a disk file, an FTP server, or a TFTP server. The command syntax is as follows:
copy tech-support {disk filename | ftp {hostname | ip-address} remotedirectory remotefilename | tftp {hostname | ip-address} remotefilename}
For example, to copy the output of the command to a disk file on the local system, specify the command as follows:
wae# copy tech-support disk ts-report.txt
Other useful show commands include the following:
- show alarms: Displays alarms.
- show accelerator: Displays application accelerator status.
- show license: Displays license status.
- show statistics connection: Displays statistics for all TCP connections.
- show statistics tfo: Displays TFO statistics.
- show interface: Displays interface information and status. Verify that the speed and duplex match with the switch.
- For WCCP deployments, use the following commands on the WAE:
- show wccp gre
- show wccp routers
- show wccp wide-area-engine
- show wccp flows
- show egress-methods
- For WCCP deployments, use the following commands on the router or switch (for each service group, where applicable):
- show ip wccp
- show ip wccp interfaces detail
- show ip wccp service
- show ip wccp service detail
- For WCCP deployments, use the following commands on the router or switch when hashing is used:
- show tcam counts
- show mls stat
- show mls netflow table detail
- show mls netflow ip count
- show mls netflow ip sw-installed count
- show mls netflow ip sw-installed detail
- show fm inteface interface_name
- For WCCP deployments, use the following commands on the router or switch when masking is used:
- show ip wccp service mask
- show ip wccp service merge
- show tcam interface interface_name acl {in | out} ip
- show tcam interface interface_name acl {in | out} ip detail
Generating a System Report
A system report (sysreport) is a comprehensive report that you will need before you contact Cisco technical support. You can generate a sysreport by running the copy sysreport command. The system report contains the output from many commands and logs on the system, including show commands, network statistics, graphs, log contents, configuration settings, statistics, and so on. It can take some time to generate a system report and it can be from 30 - 100 MB in size or larger. The system report contains many more elements than are included in the copy tech-support command, and is generally needed when contacting Cisco technical support.
Before generating a system report, use the test command to run the diagnostic tests so that this information is included in the system report. When generating a system report on a Central Manager (or standby Central Manager), you should first make a database backup by using the cms database backup command.
To generate a sysreport and store it to an FTP server, use this form of the command: copy sysreport ftp server-ip remote-directory remote-file-name
For example:
wae# copy sysreport ftp 10.10.10.5 /reports wae1report
When generating a system report, do not use any command options that limit the report to a specific time period, as this could cause information even within that time period not to be included.
Capturing and Analyzing Packets
Capturing packets (sometimes referred to as a "TCP dump") is a useful aid in troubleshooting connectivity problems with the WAAS device or for monitoring suspicious activity. The WAAS device can track packet information for network traffic that passes through it. The attributes of the packet are defined by an ACL. The WAAS device buffers the captured packets, and you can copy the buffered contents to a file or to a remote server. You can also display the captured packet information on your console or terminal.
Two packet capture utilities are available: tcpdump and tethereal. These commands require admin privileges.
By default, these commands capture only the first 64 bytes of each packet. We recommend that you use the -s 1600 option to capture full packet data.
If you will be taking large traces, use tcpdump to create rolling packet captures in multiple files. (The -C option sets the maximum size of each captured file in KB and the -M option sets the maximum number of log files to create.)
If you need to filter the packets captured, use tethereal with the -R read filter option. You can use tcpdump to create a large packet capture, then use tethereal against the captured file to perform filtering.
Be careful when using tcpdump in a WCCP environment because tcpdump filters do not look within the GRE wrapper. You will need to use tethereal if you need to do that.
With both commands, use the -i any option to capture all interfaces, or separate telnet sessions to capture on separate interfaces. Use ^c (CTRL+c) to stop the packet capture.
There are several packet analysis tools that you can use to analyze packet capture files after you have captured them:
- Wireshark: A free packet analysis tool with extensive capabilities (recommended over Ethereal).
- Ethereal: Another free packet analysis tool with extensive capabilities.
- Microsoft Netmon: Included with Windows server software.
- Sniffer Pro
Using tcpdump
For the full tcpdump syntax, see tcpdump in the Cisco Wide Area Application Services Command Reference.
The most useful tcpdump options are as follows:
- -i interface : The interface where you want to capture packets, for example:
- lo : localhost
- eth0 : GigabitEthernet 1/0
- eth1 : GigabitEthernet 2/0
- eth2 : InlinePort 1/1/wan
- eth3 : InlinePort 1/1/lan
- eth4 : InlinePort 1/0/wan
- eth5 : InlinePort 1/0/lan
- any : All available Ethernet ports. Be aware that the "any" interface cannot capture in promiscuous mode, so it may miss some outgoing packets. For more information, see the Linux man page on tcpdump(8). Note: This option is not available on WAAS version 4.1.5 and later.
- bond0 : Logical interface that combines all physical interfaces.
- -s snaplen: The maximum size that will be captured for each packet.
- -w file: The name of the file where the captured packets will be written in their raw form.
- -C count: The maximum size of the capture file, specified in thousands of bytes. If the -M option is also specified, additional capture files are created.
- -M num: The maximum number of log files created by rollover when the maximum file size is reached. This specifies how many capture files to make before stopping the capture.
- -D: Dumps the list of interfaces available for capturing.
The following example captures all packets to the file packets1.cap:
wae# tcpdump -i bond0 -s 1600 -w packets1.cap
Using tethereal
For the full tethereal syntax, see tethereal in the Cisco Wide Area Application Services Command Reference.
Useful tethereal options are as follows:
- -R read_filter: Filtering can be very useful. Use the same filtering syntax as you would use with Ethereal or Wireshark, so you can use one of those tools to help you compose a filter. tethereal is also useful for file conversion and filtering of a packet capture file that has already been captured (for example, from tcpdump).
- -F output_filetype: The default filetype is a libpcap file; however, the following options are available:
- libpcap - libpcap (tcpdump, Ethereal, etc.)
- rh6_1libpcap - RedHat Linux 6.1 libpcap (tcpdump)
- suse6_3libpcap - SuSE Linux 6.3 libpcap (tcpdump)
- modlibpcap - modified libpcap (tcpdump)
- nokialibpcap - Nokia libpcap (tcpdump)
- lanalyzer - Novell LANalyzer
- ngsniffer - Network Associates Sniffer (DOS-based)
- snoop - Sun snoop
- netmon1 - Microsoft Network Monitor 1.x
- netmon2 - Microsoft Network Monitor 2.x
- ngwsniffer_1_1 - Network Associates Sniffer (Windows-based) 1.1
- ngwsniffer_2_0 - Network Associates Sniffer (Windows-based) 2.00x
- nettl - HP-UX nettl trace
- visual - Visual Networks traffic capture
- 5views - Accellent 5Views capture
- niobserverv9 - Network Instruments Observer version 9
The following examples show various options used for filtering and conversion:
To convert from one file format to another, use a command similar to the following:
wae# tethereal -r test-netmon.cap -F libpcap -w test-libpcap.cap
To use a read filter for the SYN flag, use a command similar to the following:
wae# tethereal -R "tcp.flags.syn eq 1"
To use a read filter for specific hosts (and look inside GRE packets), use a command similar to the following:
wae# tethereal -s 1600 -w dump1.cap –R "ip.addr eq 22.214.171.124 and ip.addr eq 22.214.171.124"
Note: The tethereal command has some usage caveats that you should be aware of:
- A filter defined using the -R option is ignored when it is combined with the -w option (writing to a file) in WAAS 4.1.1 and 4.1.3. To filter captured traffic and write to a disk file, use -f option to specify a capture filter. This issue is resolved in version 4.1.5.
- When using the -a option to print heavy traffic to the screen, it can take significantly longer than the autostop duration to display the information on the screen. Wait for the command to finish. Displaying output to the console can take significantly longer than through telnet or SSH, so console display is not recommended.
- When using the -f option with the "host" or "not host" filter expression, the wrong traffic may be captured with WCCP GRE encapsulated or VLAN traffic. With WCCP GRE traffic, tethereal sees only the outermost IP address, not the original IP address inside the encapsulated packets. Add the "proto 47" keyword into the -f filter expression to capture the correct traffic. Additionally, for VLAN traffic, add the "vlan" keyword into the -f filter expression to let the command parse VLAN traffic correctly.
- When using the -a filesize option together with the -R option, tethereal may stop unexpectedly and print the message "Memory limit is reached" before reaching the specified autostop file size. In this case, the maximum memory limit for the command was reached before the autostop file size limit.
Contacting Cisco Technical Support
If you are unable to resolve a problem after using the troubleshooting suggestions in the articles in this wiki, contact the Cisco Technical Assistance Center (TAC) for assistance and further instructions. Before you call, have the following information ready to help your TAC engineer assist you as quickly as possible:
- Date that you received the WAAS hardware
- Chassis serial number
- Type of software and release number (if possible, enter the show version command)
- Maintenance agreement or warranty information
- A good problem description including:
- What is the problem and what are the user visible symptoms?
- Where and when it occurs
- Error messages, alerts, and alarms seen
- Steps to duplicate the problem
- Brief explanation of the steps that you have already taken to isolate and resolve the problem
- The diagnostic test output (see the "Running Diagnostics" section)
- A Central Manager database backup (use the cms database backup command)
- Information gathered in the "Gathering WAAS Troubleshooting Information" section.
- Topology diagrams, including network/wiring diagrams and logical diagrams
- Any other evidence of the problem such as packet captures, transaction logs, core files, WCCP show command output from routers/switches and WAEs, and other log files.
You can reach TAC in one of these ways:


text:
Wofford Campus Calendar Daily Announcements Instructions and details for using these forms are below.
The Office of Marketing and Communications provides the following guidance for promoting your news and events to the campus community as well as the off-campus community, when appropriate. Included are easy-to-follow instructions and checklists for submitting your news. If you need assistance, please contact the News Services staff at email@example.com, or contact Laura Corbin (firstname.lastname@example.com or x4180).
The web calendar is THE OFFICIAL Wofford calendar. All official campus events should be included. Events being held on campus by outside organizations also should be included, as they significantly impact the campus community.
How to Submit Events to Wofford Online Calendar 1. Go to: http://calendar.wofford.edu 2. Select the appropriate calendar for your event from these options:
(Do NOT select "Campus Calendar." Your event will show up on this calendar by default; you must select a sub-calendar listed above. Also, do NOT select the general "Arts and Cultural" sub-calendar; select "on-campus," and the event will show up on the general Arts and Cultural sub-calendar.)
3. Click "Go to Calendar" 4. Click "Submit Event" (upper right-hand side) 5. Enter "Title" name for your event (include the location in the title; also include if open to only a certain group or by invitation only) (Note: You do not need to enter the "Title URL" in the second line) 6. Enter "Date" 7. Enter "Start Time" and "End Time" (events, such as exhibits, that have no specific start/end time may remain blank) 8. Enter any repeating options (if your event is going on for more than one day)
9. Enter the location of the event 10. Enter your name (first and last) (required) 11. Enter your email (valid Wofford.edu email required) 12. Click "Add"
Daily Announcements: Submit items for Daily Announcements (including events, announcements and lost/found items) to: Daily Announcements
Daily Announcement guidelines: The Office of Marketing and Communications has resumed sending out Daily Announcements via email each morning during the week, effective 2/22/10. Daily Announcements are not distributed on Saturday or Sunday. Announcements will no longer be posted in the MyWofford portal.
Daily Announcements are sent via email to the campus community each morning around 9 a.m. (Delivery time depends on the number of announcements received and the editing involved.)
1. Wofford Announcements must have a Wofford contact and a Wofford email address. Announcements that have an email address other than a Wofford email will not be accepted. No commercial announcements are allowed.
2. Announcements will NOT run more than twice. If an announcement is submitted multiple times it will only be run for the first 2 dates it is submitted.
3. An announcement must be submitted prior to MIDNIGHT the day before it is scheduled to run. This is an automated system and announcements submitted after midnight will not show up in the system.
4. Event or Announcement – Which is it?? – An event is any function that has a DATE, TIME, and PLACE. If you submit an event as an announcement it will not appear in the 'event' section of the announcements.
5. Please try to keep your event announcements and general announcements as brief as you can. We reserve the right to edit for space and other issues.
6. If you submit an announcement and need to make a change you need to email the change to email@example.com.
7. Please proof your announcement before submitting it and check for spelling errors, making sure that the room and building are named correctly, etc. Editing will be limited.
8. We have had many instances where announcements for an event are submitted by more than one person. When planning an event please designate one person to be responsible for submitting the announcement so that we don't have double announcements with different information.
9. Events must be submitted to the calendar as well. If you do not submit your event to the calendar it will not appear on the home page of the MyWofford portal or on the home page of the Wofford web site. (Please note that there is limited space on the Wofford web site and sometimes it is not possible to list every event on the Wofford home page. However, all events posted to the calendar will appear in the calendar section of the portal.) When planning events please check the calendar for events that are already scheduled in an effort to avoid conflicts. REMEMBER – booking a venue does not mean that your event is on the calendar. You must still add your event. Calendar submissions must be approved by the Office of Marketing and Communications before they appear on the calendar. Event postings should be made no later than 4 p.m. the day before the event to ensure that they appear on the calendar. Note that you must reserve your room/venue with the appropriate staff person; putting your event on the calendar DOES NOT reserve the space.
SPECIAL ANNOUNCEMENTS. We receive numerous requests for "special announcements" to be sent out separately from Daily Announcements. In an effort not to clog the system, we will not send out special announcements unless it is an emergency. (Forgetting to submit an announcement does not qualify as an emergency.) If you have an event, a meeting, or an announcement please remember to submit it prior to midnight the day before you want it to run.
Questions about announcements or calendar postings should be directed to firstname.lastname@example.com. Questions to individual staff e-mail accounts may result in delays. If your email is sent to WoffordNews it will be handled promptly.


text:
NYTimes Reveals Details Of How US Created Stuxnet... And How A Programming Error Led To Its Escape
from the when's-the-movie-coming-out dept
Perhaps even more interesting, however, is the fact that Stuxnet (which apparently originally infected Iranian nuclear plants via workers using USB keys when they shouldn't) was never supposed to get out into the wild. It was supposed to just sit in the computers at the power plant, confusing the hell out of the Iranians. But, obviously, that didn't happen. Having that info get out into the wild probably killed off the effort much earlier than expected, since it basically explained to the Iranians what was happening.
It's also noteworthy that a source in the article claims that Stuxnet was the first example of using a computer attack to destroy physical items (it made centrifuges work irregularly in ways that could cause them to break). Some have therefore used Stuxnet as "proof" of the cybersecurity threats out there and the misnamed "cyberwar." I'm not sure that's true. Stuxnet still appears to be a rather unique case in terms of a very, very specific target that had some significant vulnerabilities. We hear lots of worries about cybersecurity impacting physical infrastructure -- and I'm sure that those who wish to do harm would love to bring down power grids and airplanes through some form of a cyber attack. But I'm not convinced that the success of Stuxnet is so easily replicable in other such areas. And I don't see how that automatically justifies effectively tossing out all privacy protections.


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