text:
The team at taxi box were very helpful from beginning to end. Any time I called with questions they were happy to answer and I always felt supported. I would definitely recommend Taxibox to anyone.
It's been such a pleasure dealing with all of the Taxibox staff. They are all very friendly, knowledgeable and happy to help in any way that they can. I don't know now what we would have done without our Taxiboxes during our move! Both pick up and delivery ran smoothly and all of our items (even fragile ones) were in prefect condition when unpacked. Thank you so much to the amazing Taxibox team!
Taxibox made the stress of moving and storing, so much easier! Great service: professional, friendly and efficient. Everything ran very smoothly on delivery and re-delivery. Would highly recommend to anyone looking to store items.10 Sep 2019
Frank was fantastic!! Service with a smile 🙂 THANKS FRANK!!!15 Jul 2019
excellent service. No problems at all and helpful, friendly staff. Thank you!11 Jun 2019
Could not be happier! Seamless, efficient, friendly and so very clever. Thanks team!!27 May 2019
This service was seamless. They were flexible with my changes, despite there being a few because of an interstate move and then a metro stop over…
I wish I'd come up with the idea.23 May 2019
We initially chose to go through Taxi Box because their prices were more competitive than the other PODS we had looked into and their availability of the service. However once we began contact with the staff, we were so impressed by them and knew we had made the best decision! We needed boxes to our home with basically no notice and details still very much in the air. The other companies we had to contact for other moving services had all treated us quite rudely and all seemed to think it was their job to lecture us on last minute bookings. We had no control over the circumstances that led to us having to make last minute plans but the other services still felt the need to be hostile and condescending with us and were wanting huge fees on top of their already quoted prices. Yet the taxi box staff took the time to listen to our needs and offer what was best for us, not what was best for them. They were kind and compassionate and showed an all but forgotten professional care for their clients that we had not seen from any other company we dealt with. They took the time to explain everything clearly and on our terms and even with last minute changes, the staff still were happy to accomodate us. It was truely lovely and life affirming to us that there are still good people and good companies out there!21 Mar 2019
Taxibox have always been fantastic to deal with. Pickup and delivery were prompt and very fast! Nothing was ever too hard. And I loved the quirky emails from my taxibox whenever I booked to access my storage on site! Would recommend them to anyone and everyone. Thanks Taxibox!3 Apr 2019
Have absolutely loved using taxibox from top to toe- such a great, streamlined service that takes the sting out of the unpleasant task of storing/moving. Have been recommending, and will continue recommending, taxibox.8 Apr 2019
Massive thanks for the great service. Both the drop off (Fabio) and pick up drivers were super helpful, as well as everyone I dealt with over the phone. Some of the best service I've received from any company in years.21 Feb 2019
I've used Taxibox twice now, both interstate moves. Each time they've exceeded expectations and our items have arrived safe as sound. To give you context, on the most recent occasion I was managing an international move, while having to ship my life interstate when both my partner and I were travelling interstate for work. It was a horrible mixed salad of inconvenience which I wouldn't wish upon anyone. The team at Taxibox took things to the next level, not only did they listen and empathize, when I occasionally needed to fret about logistics but they also took the time to explain why/how they did things which gave me clarity around each step of the process. My knee-jerk reaction was "just call taxibox they'll have an answer" and THEY DID! Every time.21 Feb 2019
Sensational service every step of the way. I couldn't be more impressed.19 Feb 2019
So I'm currently in the process of moving.
To put it in perspective I lived on King George's road, for those who don't know it is a 3 lane road with a lot of traffic. Upon delivery of the first box (delivered by a really cool dude named Joseph) it took him exactly 15 minutes and he was on his way.
The next day was the pick up (by another top bloke named Craig) again very fast and efficient pick up.
it seems like these guys were born driving a forklift they were so comfortable and fast honestly super happy with these guys
Thank you Joseph
Thank you Craig
Thank you taxibox
I would highly recommend TAXIBOX for fast, efficient service. We moved daughter number 2 back to Brisbane from Melbourne and then using the same TAXIBOX moved daughter number one to a new house within the Brisbane area. There were changes in the dates and addresses which the lovely people at TAXIBOX were able to accommodate. Communication was very easy and all requests were dealt with in a highly professional and caring manner. There were no hidden costs and the drivers picking up and dropping the boxes were great. As a newbie to this type of service I found it well thought out and easy to move furniture and belongings across the country. All schedules where kept even when changes were made. Would happily use this service again. Most definitely has earned the 5 Star reviews.11 Feb 2019
We couldn't recommend TAXIBOX enough! We moved from Brisbane to Melbourne with a holiday in the middle and utilized the moving and storage service. The whole process from the initial phone call to delivery was seamless. Even when we had to order an extra TAXIBOX at the last minute (this was before Marie Kondo launched on netflix!), TAXIBOX delivered, literally. Thank you for making the move stress-free.5 Feb 2019
thanks to the Taxibox crew for looking after my belongings for such a long time. I would recommend Taxibox to anyone needing to store their household and personal items, You have always been very helpful and made accessing my boxes easy and straightforward. wishing you all the best.1 Feb 2019
You're always incredible! Thanks especially to my driver today,10 Jan 2019
I just wanted to say thank you and acknowledge the fantastic customer service. I have never received such great service – everyone is just so dam happy – I love it!!!
Thanks so much! the service was wonderful too – would highly recommend to everyone!!29 Nov 2018
Amazing customer service from start to finish and I've worked in the industry for over 40 years!12 Nov 2018
Just wanted to say a big thank you for wonderful service. I left it late to try to book a taxi box, and with a short week due to a public holiday, it looked as though there was no chance of having a box delivered before we needed to clear boxes out in time for real estate photos… I really appreciated the extra lengths staff went to and the fact that they were able to accommodate our needs even at short notice. We really appreciated it. The person who delivered the taxi box and negotiated our narrow drive way with ease was friendly and professional. I only have great things to say about our experience with Taxi Box and will be recommending to others.
Thanks again!
Fantastic help thank you….26 Sep 2018
Thank you cannot express our full appreciation to you all. Excellent customer service. Reliable. Helpful. Reasonable price. Making our moving & removing much more smoothly.24 Sep 2018
Taxi box emails were the first emails I ever wanted to read all the way through to the end. Humanising the taxi boxes was a very smart move!
Thanks for all your help, we have finally settled in.
Hi there,
I just wanted to pass on my thanks and appreciation to Lucas, who helped me arrange a taxi box today. I would describe his phone manner as 'Probably-the-Best-Customer-Service-You'll-Experience'. Super helpful, no nonsense approach. Moving interstate is pretty stressful, so it was really nice to deal with Lucas today. Please promote this guy.
Thanks again.
The service provided by TAXIBOX was outstanding! Every employee I dealt with was polite & helpful and the Drivers Brett & Lyndon were on time, efficient & cheerful. Big shout out to Clinton from the office for his exemplary customer service!! Friendly, courteous, funny & professional. The kind of staff member that would make any Employer proud and that every customer hopes to deal with. Great job Guys 🙂27 Aug 2018
We have used Taxibox three times: renovating our apartment, in between selling our apartment and buying our house, and most recently to store everything while we renovated our house. The service has always been friendly and excellent. Taxibox saved us a huge amount when compared to other storage and moving solutions.18 Aug 2018
Wow! I didn't even know these guys existed. I was moving in Melbourne and had a week and a half until I could move into my new place from the old place. This service worked perfectly and the drivers and customer service were extremely friendly.7 Aug 2018
Great service – deliver on promises, easy to use and organise and have now used Taxibox twice!4 Aug 2018
The best storage company I have ever dealt with in Australia. An amazing group of people and the best model in the market for storage and moving.
I am writing to personally thank you for all the help with organizing the delivery. The delivery driver was great in accommodating with my requests. I was able to track my taxibox during the entire process.
It's been a pleasure dealing with your team in Brisbane and Sydney. Taxibox was absolutely professional with my moving requests. I will be using your service in the future and will recommend you guys to my friends and family.
Moving is a big deal and you have guys have made it simple, cheap and accessible.
Thank you!
What an absolute pleasure dealing with this company, very refreshing talking to a customer service team who actually efficiently and effectively help you out.
10 outta 10 absolutely would use again.
Awesome service, very easy from start to finish. Moving house is hard and I appreciate how TAXIBOX has made it that much easier for me. Thank you!!30 Jul 2018
Great service thanks31 Jul 2018
I'm really impressed and grateful with how fast you guys were able to arrange re-delivery and your driver was really chipper considering the cold early start31 Jul 2018
Great service taxi box team !!31 Jul 2018
Amazing guys! I'll be using your service again, hopefully not too soon though!31 Jul 2018
Great service.31 Jul 2018
Great service, would use again and recommend it to anyone who needs storage. So easy and effective. I really loved it.31 Jul 2018
Great Service! Friendly and helpful staff30 Jul 2018
Awesome service!!! Awesome products!! Friendly staff!!! TAXIBOX you rock!!!29 Jul 2018
Couldn't be happier with today's service – made what could have been really stressful not stressful at all, many thanks!29 Jul 2018
My TAXIBOX driver Andrew was excellent. He helped turn a difficult situation into a very good one. He also helped with some of the heavier items. This man deserves a pay rise.28 Jul 2018
Excellent service across the board. Your customer service team should train some of the big corporates such as Telstra.28 Jul 2018
Frank was fantastic. Very efficient. Very careful driving of the taxi box down my narrow driveway. Great job!27 Jul 2018
Brilliant service… friendly and efficient! Thank you.27 Jul 2018
Fantastic help thank you!!!!26 Jul 2018
Very nice driver! Excellent service!25 Jul 2018
Great service, many thanks24 Jul 2018
Great thanks23 Jul 2018
Very happy with the service from all points of contact across the time my things stayed with TAXIBOX!22 Jul 2018
Amazing service! Thank you for making this all so easy.21 Jul 2018
Absolutely brilliant in every way, thank you.20 Jul 2018
Exceptional service on the phone booking and suburb service from our lovely delivery driver.19 Jul 2018
Best service, no hustle18 Jul 2018
What a delightful experience! If only more organisations were like Taxibox. Website user friendly, speak with real people, interact when they say they will and all by helpful and cheerful individuals. Loved how the boxes are 'personalised'! For what I needed, Taxibox was the competitive option by far, topped off with waiver of a part month storage fee, a gift card and prompt refund on returned blankets. It was a joy to be part of the family!19 Jun 2018
Very straight forward to use. Did everything they said they would and always rang in advance to confirm. Would definitely recommend and use again.4 Jun 2018
Every time i have called and spoken with someone at taxi box I have always received great customer service. Even to the point that on Wednesday i was struggling to find your facility at Hendra and a customer service rep of yours who was based in Melbourne got google maps up and was trying to help me over the phone. When we went to your facility my box was just there ready to go, we were given heaps of space to load our trailer and were offered help by your staff on site.
Even though i only stored with you guys for a short period of time I am very impressed and appreciate yourgreat customer service. I will definitely recommend taxi box in the future.4 Jun 2018
So easy to organise, nothing to worry about and the company is very helpful and polite.
I wouldn't hesitate to use taxibox again.
Within a 2 month span of storing with them, I spoke to at least 8 Taxibox employees- all of which were incredibly bright, helpful and delightful. In a world where customer service is in decline, the people working at Taxibox are a godsend especially since moving/storing valuables can be such a stressful experience, they are so willing to assist you and improve your situation and are really clear about how things work. I highly recommend this company and really appreciate the fantastic customer support in some really stressful times. Special thanks to Justine, Nadine and Clinton who made my life way easier!22 May 2018
OUTSTANDING END to END Service. I would recommend Taxibox to anyone. I had my possessions in extended storage, before transferring interstate. The consumer service has been friendly, helpful & consistent, whether it's on the phone, email, the depot staff or the delivery drivers. I have always felt that I have been kept informed all the way through, which went smoothly. My stuff was treated like it was there own. A HUGE thank to all. I shall be singing the praise of Taxibox to whoever needs storage.19 May 2018
OUTSTANDING END to END Service. I would recommend Taxibox to anyone. I had my possessions in extended storage, before transferring interstate. The consumer service has been friendly, helpful & consistent, whether it's on the phone, email, the depot staff or the delivery drivers. I have always felt that I have been kept informed all the way through, the progress. My stuff was treated like it was there own. A HUGE thank to all. I shall be singing the praise of Taxibox to whoever needs storage.19 May 2018
Fantastic service. Highly recommended. We will use it again. The staff are all so professional and helpful. It makes a big difference!8 May 2018
As usual I have only good things to say about taxi box and staff. I have a very high opinion of the staff there and the drivers here.
Everyone I have dealt with from taxi box has been very helpful, professional, and sincere. None of you even flinched at going the extra mile when I needed it.
Very easy to use service. We used two taxi boxes to store furniture and other belongings off site during our renovations. It suited our purpose very well. Helpful staff, from the telephone crew to the drivers. Also received a pleasant surprise at the end when we were given a refund on the unused portion of the monthly rental. Thank you Taxibox!24 Apr 2018
Hi Taxibox Team,
Thank You very much for the amazing and efficient service provided and also for having a service that is so easy to access when moving home. I will definitely be using Taxibox again.
Kind regards
I decided to use Taxi Box after reading the positive online reviews.
This was the best decision I made. I stored my valuables for one year with Taxi Box in three seperate boxes.
From my first initial contact the ladies were fantastic,, they explained exactly how they work and the best option for myself.
My boxes were delivered, I packed them, and off they went into a safe and secure location with Taxi Box.
Fast forward one year, I requested delivery of my Taxi Box to my new location, it was so simple all booked in via there online portal and with a phone call to confirm and my boxes were going to be delivered.
I was so amazed when I unpacked everything, not one single item was damaged. They were just as I left them.
All in all, such a fantastic storage idea, easy to organise, fantastic customer service.
I would definitely use them again and recommend them. Very Happy! 😊19 Apr 2018
Excellent service and friendly staff. User friendliness11 Apr 2018
Awesome, prompt & friendly service9 Apr 2018
Fantastic service . Was really impressed when the boxes arrived and were taken away after we packed them but even more impressed by the fantastic staff when I needed to access one of the boxes. Friendly and helpful. Nothing was too much trouble. Seems like a fantastic work culture. Well done8 Apr 2018
Thanks so much Taxi Box! You made packing and moving so easy. I thoroughly recommend that everyone consider using this company whether moving to storage or moving interstate. They delivered the taxi box – with a phone call first to let me know they were on their way. They then picked up the goodies, travelled to Queensland and delivered right on time. Again fabulous communication all the way through. Thank you so much!25 Mar 2018
Have just ended by storage arrangements with TAXIBOX, I just wanted to let you know I have been totally satisfied with my experience and would highly recommend to others.
Having moved around a lot for work (mostly interstate) and wanting a safe place to store my things until returning to Melbourne – TAXIBOX have been perfect.
Always responsive and easy to deal with and never any problems with onsite access to my TAXIBOX when needed.
Many thanks and keep up the good work.
Hi Jess- Thanks again for your help with organising the delivery! You may have heard that it all went well, and the driver did a great job of getting them in.13 Mar 2018
It has been a great 5 year service with you guys – there were only 2 of you at the time 😊
Congrats on your business growing to such a huge success.
Thank you so much for your great customer service and attention to detail today Cecilia. I'm very impressed at how willing you and the rest of your team were to sort everything out for me. Ive had the opporsite from every other business and qld government department i have had to deal with lately so its a breath of fresh air how helpful you guys are.12 Mar 2018
Thanks so much for your service today, the 2 lads were great, spot on with the times first thing in the morning and was really polite and patient at the pick up even though we had a few bits left, didn't feel the rush or pressure from him Top top service.12 Mar 2018
The whole transaction was easy from booking – to drop and pick up of the box. Mine was an interstate move and it went seamlessly8 Mar 2018
Firstly, Nadine is a super hero, and should be wearing her underwear on the outside, and a cape. They were so helpful with regards to my access to my taxibox's. I have been going through a lot of overseas family dramas, and not having to worry about my things in storage in Australia is great, having great people with great attitudes helping me is even better.
Life is good…Jimbob7 Mar 2018
Taxi box had been an terrific affordable solution for my moving needs, terrific customer service backed up with staff who can think 'outside the box' and make things happen for their customers. Well done and I will spread the word.4 Mar 2018
Thanks Leigh, I appreciate your care and excellent customer service.28 Feb 2018
This was a great service. We needed to store some furniture for a few weeks. It was so easy to do and met all of my expectations. Such a great idea. Highly recommended.22 Feb 2018
I would like to compliment the service that I have received from Taxibox before I have to end my storage (due to finding a home with my own storage space). I would like to especially thank Jess M and Beth Y who were wonderful in assisting me with my re-delivery.23 Feb 2018
Thank you so much for your professionalism, friendliness and attention to detail. A truly well run organisation and a pleasure to deal with.
We have done nothing but sing your praises and would like to take this opportunity to wish you guys continued success.
Excellent customer service with a straightforward product and pricing. Delivery was very easy to arrange and all at convenient times. Made a busy move much less stressful – thanks3 Feb 2018
My wife and I went traveling for 9 months so needed a place to store all our belongings. When we got back Taxi Box redelivered everything to our new address at super short notice making our move incredibly simple. They even refunded us for the rest of the month we had already paid for. I'd give them three thumbs up if I had an extra arm.24 Jan 2018
Excellent service from start to finish. Everybody I spoke to were really nice and helpful.
Got a nice surprise when the re delivery was free, thank you to all. Loretta
An excellent experience with fantastic customer service. Taxibox has been so great to deal with and provided convenient storage for my belongings while I was between houses.13 Jan 2018
Hi Team
Thanks for your help and service. All the staff at Taxibox were exceptionally helpful and friendly. The folks booking on the phone, the delivery and pick-up guys, all made it easy and one less hassle when moving house.
Thanks Taxibox.26 Dec 2017
Fantastic customer service both on the phone and at storage or drivers that bring the boxes. I love the ease of use of the website and the concept all together. Great idea, very well executed!12 Dec 2017
I just wanted to pass on how impressed I was was the delivery and pick up of my Taxibox this week. The service was efficient and the delivery and pick up team members were helpful, polite, professional and friendly. It all went like clockwork! My request for an early pickup date was taken on board and I am delighted to report the box was picked up this afternoon.
I will certainly be happy to use your service again and will continue to recommend it to my friends!
Hassle free, super customer service, wouldn't hesitate to use for a 3rd time!13 Dec 2017
Fantastic service and cheap. Refunds for unused weeks too make this business unique and willing to keep costs to a minimum for the client rather than themselves. Well done you are a unicorn in a field of donkeys17 Nov 2017
Taxibox was a delight to work with. Their customer service was completely refreshing and they operate with such a great amount of integrity. I cannot reccomend them highly enough!26 Oct 2017
Great service from start to finish. Have and would recommend to anyone looking for a storage facility particularly if short term. I have used the service twice now and both overwhelmingly positive experiences.25 Oct 2017
Love love love Taxibox. From first to last point of contact our move was made so much smoother. Decluttering before going to market then packing large items before our big move was all made easy thanks to you guys. 😊1 Nov 2017
All too easy!
Timely service and staff always willing to help
Would recommend TaxiBox to anyone wanting to store belongings.
I just wanted to say how lovely all your staff are at Taxibox and how easy it is to either gain access or order a re-delivery. Everytime i seem to call, or someone calls me they are always so friendly and willing to help out as much as they possibly can. I would definitely recommend Taxibox to anyone.10 Oct 2017
Super easy to organise prior
delivered box on time and happy to show how it works
picked up no stress
filled in a form to get delivered back
it arrived back
then the box disappeared again.
Nothing else to say because it was that easy!!
A great concept and wonderful service. Taxibox staff are a credit to the company-very friendly and helpful. Thanks to Frank for a great drop off and pick up service- he's a star!
Highly recommend Taxibox.
I can't be happier with the service, I used the taxi boxes over a year and never had a issue. The girl on the phone was so helpful and I couldn't be more greatful for the understanding and help22 Aug 2017
Absolutely loved dealing with Taxibox and its staff. Would have no hesitation using them again and recommending them.31 Aug 2017
I just wanted to say how professional and helpful the men who dropped off and collected my taxi box are, they were very efficient and calm and guided when needed.
Thank you for storing my things and when I accessed a few times, I was really impressed with the friendly staff and conditions it's stored in. I will definitely recommend Taxi box to my friends and use in the future.
I love the ease of your website and help over the phone. Thanks again, Angie.20 Jul 2017
I have nothing but positive things to say about the service that Taxi Box provide! I will definitely be recommending your service to anyone that asks! Very helpful and kind staff and very organised team. Will come back to you guys for any future storage needs!1 Jun 2017
I'm very happy with the service you provided I will be recommending taxibox to everyone I know. The staff have always been very friendly and patient with me & my late payments. Thank you.13 Jun 2017
We were very pleased with the service from taxi box. Everything flowed without any stuff ups at all. On time every time. Very helpful staff who bent over backwards to help out and always find a solution to our situation. Nothing seemed any trouble to them at all. Price was similar if not less than the competition. Seriously I loved doing business with them and never had a concern about the security and safe transport of all our possessions.. More than happy to recommend them. Michael & Robyn Lister11 Jul 2017
I would like to thank you for a very good experience using Taxibox for the first time recently for an interstate move. First, the pricing was competitive compared to the 2 other quotes I obtained, and second, the delivery and pick up of the taxibox on both sides were exactly as promised, with excellent communication from the drivers. I also found the call centre staff to be experienced and polite on all occasions I called, and they were able to answer all my questions as a first time client. Although we only needed one taxibox for our move, I like the size of the container and the ability to use multiples for larger moves. I will definitely call Taxibox first for any future moves!29 May 2017
You guys have been amazing! Very quick and on time with delivery and pick up. Call centre staff were lovely to deal with! Will definitely use you guys again!15 May 2017
Taxibox provides a fantastic service…. it's super easy to pack & unpack & we stored for 2 years requiring access every 2 months or so. Access is free despite the hassle they have to go to in getting out the boxes… and in all that time we had nothing damaged. To top it all off the staff are super friendly… Redelivery was easy, on time and we managed to get an on-street park nice and close to the house…. thanks guys for great service!15 May 2017
Great service. Hassle free. Will recommend and use in the future.14 May 2017
We used TAXIBOX when we were in the process of selling our home – in an attempt to de-clutter! It was a really great option & super convenient as they waited while we packed the container, gave us the key & drove the box away. When we got re-delivery everything was exactly as we had packed it & the TAXIBOX delivery guy was very friendly. Getting a refund on the unused storage was a great bonus!10 May 2017
The people at Taxibox are so helpful. I have been with them for the last 16 months and I would highly recommend them to anyone. When i needed to get into my box they made it so easy for me. The pick up and delivery is such a breeze. I can't thank them enough from the office staff to the delivery drivers. Very professional.5 May 2017
We found that the service provided was great and the drivers friendly, I would use the service again as it works well.5 May 2017
Thank you so much to the guys at taxibox. Through every step of the way they were very helpful. We used taxibox to store our boxes while we built our new home. Really takes the stress out of the move when you don't have to load and unload a rental truck.
Thanks again!!!!26 Apr 2017
Taxi Box is an amazing service. Both the process and people I dealt with. Would definitely recommend to anyone! Made my move a lot less stressful than it could have been. Thank you!!!13 Apr 2017
Thank you all for an excellent first experience using TAXIBOX.
Visiting the website, making the booking over the phone, following up with ad-ons, pick-up, delivery, and being accommodated with a last minute request for an additional box (!!), have all been seamless and I was met with fantastic customer service along the way. It has all been impressively convenient and dare I say even enjoyable…
Keep up the good work, and I look forward to recommending TAXIBOX to others!5 Apr 2017
I used Taxibox for my move from Sydney. What a fantastic service. The people at taxibox made it such a smooth transition. They were all very helpful and I will be highly recommending them to anyone that is moving. 10/10.30 Mar 2017
Fast , efficient and flexible as well. great service.24 Mar 2017
The full service at TaxiBox has been phenomenal from start to finish. The customer service on initial enquiry was fast and efficient. We had a difficult site for the 3 boxes to be delivered to, but the driver was excellent at making everything work. Once it was time to have the boxes returned after 12 months of storage, again I experienced wonderful customer service who made the whole process easy – Sarah M took the time to reconcile my account to be sure I hadn't over paid for storage in the month, and followed up questions I had promptly.
I have already recommended TaxiBox to others, and will definitely be my preference in the future.
Thank you!
I loved the taxibox customer service and ease of use of their website. Not only a great concept, but a very friendly team of people interested to find a solution for you. Also I like the fact that they are not 'stingy' and always have some promotion or offer in their sleeves, like getting a free re-delivery if you store with them for over 6 months!
Good job taxibox, I will be back and I am telling my friends about you 🙂
Taxi Box has been a blessing. Very easy to organise, great customer service, reliable and reasonable price.14 Mar 2017
Taxibox I have used several times. Only recently have I had a minor issue, but I want to send a huge thank you to Jess M who rectified my situation in two days and was honest about the time when I would receive a partial reimbursement.
Value, Customer service and overall Taxibox is worth my repeat business and I recommend them to everyone.
Thank you Taxibox5 Mar 2017
I would honestly put the Taxibox customer service as some of the best I've ever received.
I needed Taxibox to store and move my things for a week while I waited for my new house to be ready and the whole thing was so painless. Andrew the drive was super friendly and didn't bat an eyelid when faced with our awkward street.
Really impressed.1 Mar 2017
You guys were terrific. Your model of delivering boxes worked fantastically for us because we weren't moving straight from one place to another. It meant we didn't have to handle our stuff more than twice. Your phone service was faultless and delivery guys very helpful. Thanks for making one of life's biggest stresses a lot more manageable.27 Feb 2017
Taxi box was easy to deal with. We had some goods stored with Taxibox for quite a number of months while selling our home and we found Taxi box staff very friendly and helpful.
They delivered on time and our goods were safe no broken items. I would highly recommend their storage to anybody looking for a storage option.
Penny19 Jan 2017
I found the Taxibox service simply brilliant. The are a cost-effective solution. We had to move goods out of my parents house to sell it and the Taxibox was so easy to book. It arrived on time and was collected and redelivered on time also. All the staff were friendly and helpful. Would highly recommend the service to anyone. Thanks17 Jan 2017
Excelent service! Everything is clear and well organised!27 Dec 2016
It's just so easy! We needed medium term storage whilst we went OS for a year. Three boxes arrive on Thursday. We packed two on Friday. They were gone Saturday with everything we owed in them. Then when we came back to Sydney they arrived at our new place on a Monday and we emptied them and they were gone Tuesday. TaxiBox did everything asked. So friendly and reliable. Eager to please. Will definitely use them again. Rob.21 Dec 2016
I packed 32 years of my life into three taxi boxes. With all the related stress and nostalgia
It was great to have the removal and storage of my effects organised with such reliability, good humour, punctuality, flexibility, courtesy and professionalism. Communication was first class at every stage. A small problem situating the boxes at pick-up was attended to with fuss-free creativity. I would recommend taxi box to anyone and have in fact already done so.
Taxibox is a great concept that worked flawlessly, and everyone was very friendly. I can see myself relying on them in the future.7 Dec 2016
We had a great experience with TAXIBOX from start to finish
Excellent communication, on-time delivery
But it was our redelivery where the company really shone
We had believed that the boxes would fit on our new property but despite his best efforts, our driver Martin couldn't get it over an exposed meter
But rather than give up, he adapted quickly, changed his delivery route and found us a spare trailer so at least we had one box to unload. I emptied the box immediately and Martin changed his delivery schedule that day to bring back the other box so we could unload everything at once! A supreme effort! Communication was outstanding from Sarah and Jess in the office as well6 Dec 2016
We have used the services of Taxi Box this week and I just wanted to write and say a big thank you for the great service from both the admin people and the drivers!
Your admin people (including Jess, Lauren and Kate) have gone out of their way to accommodate our changing/evolving plans and we so appreciate their great attitude that nothing is too much trouble.
It has been hassle free, and we managed to fill three boxes and have them all picked up in the week – two on the one day.
The two drivers, Martin and Craig, were just amazing as they had to negotiate a very narrow entrance into our courtyard and did it with incredible skill and good humour.
Was wonderful watching them negotiate the fork lift into our courtyard and out again!
Needed a storage solution that was more economical than other options out there and we found Taxibox. So glad we did as we halved our storage costs! The Taxiboxes are such a clever idea and also very efficient when relocating. The customer service was friendly and real, speedy and well organised administratively. On exit, a year later, Josh managed to get us an earlier date on the interstate truck than I expected which was a bonus. A clever product complemented with actual customer service makes Taxibox second to none in my eyes! Thank you! 🙂6 Nov 2016
Amazing Service = Amazing Result
The team were amazing from the bookings to the delivery guys. I was in a bit of a situation – last minute interstate relocation – the guys in the office gave me all the options to work through to meet my deadlines, holding my booking over night whilst i sorted payment. Then both the delivery guys from the Sydney & Melbourne sides were brilliant – super helpful, polite & always followed up afterwards to make sure i had packed / unpacked the box ok.
The cost was more than reasonable, cheapest i found + best service = highly recommend!!21 Oct 2016
It made my move easy, affordable and having the great space to access the taxi box easily was great.
Would reccommend Taxi Box to anyone moving over seas or in between houses.
Fantastic service.
We needed to declutter our house while we sold – TAXIBOX was the perfect solution. Very professional to deal with and affordable. Turned up when they said they would – everything went so smoothly. Would highly recommend.
Thank you TAXIBOX,
Wow!! This service is wonderful, everything went so smoothly and everyone I dealt with was friendly and very helpful. I will definitely recommend Taxibox. To all of my friends.
Well done to you all at taxibox
I am very happy with this service. The staff are very helpful and the facility is very accessible. The convenience of being able to access the box from time to time without any trouble is very handy. From start to finish the process was easy. In fact I still have one box there.6 Sep 2016
Flexibility, convenience and affordability is what makes Taxibox my number one mobile storage service provider.
Kevin, VIC
I was with Taxibox for a looong time after a 1-year storage became 3.5!!
I always found the company EXTREMELY easy to deal with – very easy-going, responsive to every request. I was able to access my Taxibox 1/2 way through the time with no hassle at all, and they also picked up and delivered as promised, and on time.
Many thanks for making moving much easier for me.22 Aug 2016
After a messy divorce and a move interstate taxibox were more than accomoadating when it came to storing my furniture and belongings for almost a year before having the taxibox moved up to qld where I now reside from Melbourne. The process was more than easy and each transaction each month was most affordable. No items were broken and were exactly how I packed them a year prior. I would like to give a massive shout out to Josh D and Anna S who were my main contacts throughout the year you were most pleasant and very approachable and I am very thankful for your time hard efforts amazing customer service and outstanding hard work
Thank you Taxibox
Thank you for being such a pleasure to deal with at all points of contact – pick up, accounts, access and drop off. Everyone was really personable and helpful. And my belongings were well looked after. Thanks, Taxibox8 Aug 2016
A great service executed with flawless efficiency. Would recommend TAXIBOX to anyone.22 Jul 2016
Just a fantastic all round experience!
From start to finish the team at Taxibox have been fantastic to deal with. We have had 3 boxes with them for a little over 2 years and having the peace of mind to know your belongings are safe is priceless.
From the drivers the the ladies on the phone, everyone I have dealt with has been an absolute credit to the business.
Can't recommend them highly enough!22 Jul 2016
Just want to say thankyou to tom and roland in the office for their professional manner and conduct in organising my delivery in such short notice.
And a very special thankyou to frankie and tommy on dropping off and picking up my boxes.
I would recommend this company and these guys to everyone for the way they communicate and handle everything like their own
Well done and thankyou for making the last few days from the worst to a pleasable experience
Kind regards
Highly recommended! Best customer service hands down, courtesy of Leigh. The guys were very helpful and it was a stress free interstate move at short notice. The guys were very flexible and accommodating and you could genuinely tell they were doing their best to ensure peace of mind for the customer. My box arrived when they said it did and the driver was even considerate enough to take into account which direction I'd be unloading from. Thanks again – I will definitely be sharing your business with friends and family.27 Jun 2016
Thank you guys. The service has been exemplary and I would recommend you to all my friends and family. I had peace of mind knowing my household goods were dry and safe.18 Jun 2016
Everyone I dealt with at Taxibox was an absolute pleasure- always cheerful and beyond helpful! The process was super easy to get the box dropped off and picked up, and the driver was lovely. Definitely one happy customer!14 Jun 2016
Justine was fantastic! So helpful and always lookg for a way to make it cheaper and easier. Perfect customer service and if I ever return to Taxibox, in large part that will be due to her helpfulness. Thank you!2 Jun 2016
The service offered from Taxibox has been excellent from start to finish. The customer service team are incredibly friendly, helpful and informative. The drivers were prompt and courteous. They picked up and re-delivered the storage box on time. TaxiBox are also very price competitive, offering a much cheaper service than others. I would happily use TaxiBox again and have been recommending the service to everyone!
Thanks very much!31 May 2016
Now that I've moved houses, I've finally got the time to let Taxibox know that the service I've received with your company has been OUTSTANDING! The drivers have been prompt, courteous, friendly and informative. The call centre operators have been equally helpful and even more accommodating during the unfortunate event of my moving date being delayed (and therefore the re-scheduling of Taxibox delivery). From start to finish, I cannot emphasise how happy I am with the service I've received. You've definitely made the horrendous task of moving house (with 2 children) so much easier – THANK YOU!24 May 2016
We have been happy with the service provided by TaxiBox. All deliveries and pick-ups were on time. The damage to our goods during the transit was minimal. The best part, the people: those on the other side of the telephone and emails, delivery and pick-up personnel, in short all the employees that we dealt with, have been very professional and pleasant. Yes, should we need storage we will use TaxiBox, and we will recommend it to our friends if they need this service, as well. Thank you for a good job.24 May 2016
I have been recommending the service to everyone. It's a great way to move at your own pace. Storage is such a reasonable price and the service from the staff is very very very impressive! I cannot compliment this business enough! thank you10 May 2016
Thank you to the crew for the well organised drop off and pick up of my storage box. A big thank you to Frank for waiting an extra 15 minutes while we unloaded, saving us time later in the day. It has been a pleasure dealing with you.
Thank you so much for such an easy and efficient service. All contact with staff whether on the telephone or the guy delivering/collecting, were helpful and obliging in every aspect. Would certainly recommend and use again when I have the need. Glad I found you. Susan4 May 2016
Great service , did what they said . sales and drivers all friendly and helpful. Will use them again.Excellent28 Apr 2016
Could not have been happier with the company nothing was too much trouble for them and customer service was brilliant unlike other companies I have used, would highly recommend taxi box to anyone !6 Apr 2016
Taxibox as a company have been a delight to deal with! Every person I spoke to on the phone to the driver who drove the forklift into our undercover carpark like a boss, to the team at the warehouse who helped me unload my taxibox; I haven't met one person who wasn't happy and helpful. I will definitely be using this service again and will recommend taxibox to all my friends. Thanks for making moving that little less stressful.6 Apr 2016
You guys are simply FANTASTIC18 Mar 2016
Taxibox is such a hassle free service! I stored with them for 6 months and accessed my taxibox a couple of times and the guys at the site were super helpful. Moving out was such an easy task. Now, they have told me that because I stored with them for over 6 months my delivery is free! Everyone I ever talked to at their call centre and at the Alexandria site was super friendly and helpful! Really happy with their service. Would definitely recommend to family and friends and would use them again without hesitation.8 Mar 2016
I have recently had a free re-delivery because I had stored furniture with Taxibox for a few years. I even visited my Taxibox at one stage to get something out. All of my interactions and queries have been handled so effectively and professionally. I have also been refunded for half a month because my re-delivery came halfway through the pay-cycle.
A big thank you and recommendation to all of the kind and friendly and professional people at Taxibox including Louise, Andrew, Paul, Frank, Kate, Justine and Selena and anyone I missed.
Thanks again and take care.
Kind regards,
My re-delivery was a fantastic experience. I was kept informed about progress all of the time. Frank called me about 15 minutes before he arrived and was extremely professional and friendly and my taxi box was placed perfectly in the parking spot within about 5 minutes. Thank you very much Frank for a great delivery!4 Mar 2016
The whole Taxibox process for me has been hassle free and with consistently awesome service. The team at Taxibox are always friendly and extremely helpful. It's a great service and I have recommended it to my friends and family.1 Mar 2016
Andrew was a beaut guy, the delivery was hassle free. Will definitely suggest this service to friends and family11 Feb 2016
I have always had great service from this company. It is rare that a company provides great service and go out of their way to be accomodating and helpful. I recently had my taxi box delivered by Frank who went out of his way to place my taxibox in a more convenient location that was otherwise a tight squeeze to get to. My contact with the team in HQ have always been a positive experience too. I wholly recommend their services!!!10 Feb 2016
I found your service very professional . From the first person I spoke with to the last dealings I had . Everybody has a fantastic manner and attitude . I it went along easily ans smoothly . I feel more business could take a leaf out of your book. I have no hesitation to recommending you to any of my clients .
Cathy Moffat, Real Estate agent
Customer oriented, efficient, and friendly — I am beyond satisfied with your services and know I will never need to look elsewhere for temporary storage.3 Feb 2016
Taxibox was a great service to use. It was incredibly affordable for someone such as my self on student payments, not to mention the delivery and re-delivery was great and on time. It's a great service and I have recommended it to many of my friends and acquaintances1 Feb 2016
Such a convenient storage idea and great service to back it up. Had my stuff in storage for a year and on returning, the taxi boxes were delivered with everything just as I'd left it and with no hassle. Good work guys, keep it up! Definitely recommend it for people looking for storage solutions.31 Jan 2016
I found the Taxibox service to be fantastic. The entire process was easy and straightforward and my stuff made it to Melbourne in 100% good condition. I would use Taxibox again for sure.11 Jan 2016
Thanks to the Taxibox team for a great moving and storage experience! Your responsiveness and helpfulness made it easy, even with last minute schedule changes. I especially appreciated Andrews help on re-delivery. He knows customer service!
Dandenong Road, Malvern East
You guys do a great job – I love the service, as you can see from my long term stay.21 Dec 2015
I was very happy with the service provided by Taxibox and recommend them anyone needing short term storage. They were perfect for us to be able to de-clutter our house for sale and the delivery directly to our new home was great. All staff were efficient and friendly from the initial inquiry, booking and delivery. A big thank you!22 Dec 2015
I can't recommend your service highly enough. At such a stressful time it was so fast to deal with an efficient and helpful team. Every person I spoke to was Fun friendly and efficient, amazing how much you can fit into them!15 Dec 2015
Huge thank you for looking after my belonging so well. Everything was still clean, no cobwebs etc after 12 months. Thanks!14 Dec 2015
Everything went smoothly in the midst of all the chaos of renovating our place. You guys were great to deal with and I didn't have to worry about needing to follow up and thinking you would not come through like some of the trades I've had to deal with. Thank you!!!!! 🙂14 Dec 2015
Both the pick up and drop off drivers were friendly and very skilled with a forklift in tight spaces, the calls to HQ have been straightforward, and we were able to get some money back for our packing blankets that were still in good order…13 Dec 2015
Great service. Taxi Box staff are very friendly and helpful on the phone. The box arrived and was collected as agreed. The whole process was very straight forward. I am very happy to recommend and would use again.10 Dec 2015
Your phone staff are terrific especially (Shana?) who took our booking and Andrew who delivered our boxes. Andrew was polite, professional, quick and made sure that we understood the process. So far I would have no hesitation in recommending your services. Have a merry Christmas and prosperous 2016.9 Dec 2015
Every time I talked to staff or had questions or extra requests, they were really friendly and extremely helpful. I was really impressed every time. Great design and very solid. Everything that I boxed or wrapped came out exactly as it went in and it had obviously been taken care of while in the warehouse, nothing had shifted or bumped around.6 Dec 2015
Nothing but compliments! The team at Taxibox were patient and answered all my questions. Glad to have chosen Taxibox 🙂27 Nov 2015
Frank was a great driver. He called to announce when he would arrive and was right on time. He was very friendly and pleasant to deal with. Keep up with the good work!27 Nov 2015
Thank you so much for the wonderful service, everyone I dealt with was so pleasant and I am recommending you to all my friends.24 Nov 2015
Awesome – I spoke to such friendly people on the phone and they didn't seem to mind that I called about 100 times to ask dumb questions (eg "can the TAXIBOX just go on the sidewalk?") Drivers are nice dudes – so patient and helpful.23 Nov 2015
My sister highly recommended the services of Taxibox and I was not at all disappointed. Everyone I dealt with on the phones and the driver delivering the Taxibox were friendly and helpful and the pick-up and delivery happened on the dates booked. Thank you.15 Nov 2015
We have used Taxibox to store items from a relative's estate for over a year now and Taxibox have been great right from the word go. From booking to now retrieving our items the process has been effortless, their rates are very competitive (which was a big part of our decision making process) and we have not been disappointed by the service we have received. We have not had one bad moment with them and I would definitely recommend them anyone looking for storage.13 Nov 2015
Think I may have been one of their longest customers (3.5 years). It's always the people who are most critical to any business and I congratulate Taxibox for a fantastic team of people. Ben, Paul, Kate, Anna, Justine, Andrew, Michael (sorry if I have missed any), all Cool & Friendly.11 Nov 2015
From the first call to the end of the job it was really delightful to find people whom enjoy their working jobs.. every thing and everyone was really polite and a delight to deal with. Will definentley recommend you guys over and over again..xx6 Nov 2015
Hello Taxibox folks. This is a belated and huge thankyou for making my move from Rosanna to Carrum a few weeks ago such a total breeze. It was completely painless. Your were unbelievably helpful and accommodating. It was easy and cheaper than anything else and I even got a stress ball (box)! Awesome. One of the best customer service experiences I've ever had. If you're reading this and you're the boss your staff all deserve pay rises! Thanks heaps. I'm spreading the word. I'll never move again any other way. Michael5 Nov 2015
Very friendly and accommodating! Very impressed! When I submitted my form to redeliver it slipped through the system somehow however the lady I dealt with was onto it right away once I called to follow up so I was happy with that. Very happy to recommend your company. Great idea and service. Keep it up!5 Nov 2015
Great job guys, good business model! I already recommended you to all my friends and co-workers. Everything was as i left it, no scratches. Looks like it was moved slowly and gently. Thanks! Very helpful, gone out of their way to deliver even faster than expected.3 Nov 2015
Thank you for your highly personalized customer service. I believe it was Anita, Justine and Josh that have looked after me and I am very thankful for their assistance and understanding.23 Oct 2015
Taxi Box have been OUT-BLOODY-STANDING!!!!!! There service was so simple to use, and SO REASONABLY PRICED. The Taxi Box consultants helped me every step of the way and went above and beyond my expectations! I recommend this service to EVERYONE who needs self storage!30 Sep 2015
You have the best on-hold music in the world 🙂
From booking enquiry to account, and the drivers who delivered our containers, we are please with all the polite and friendly services.
Stuffs moved around a bit in the container, but all in was a good. Will recommend Taxibox to friends and family.
Hi TAXIBOX team, Just wanted to say thanks for the great service you offer and how easy you made my move and relocation. Thanks again for making what can be a stressful time so much easier and very convenient. I have no hesitation in recommending you to friends and family if they are needing a similar service!!15 Sep 2015
A friend referred me to TAXIBOX when I was frantically researching a last minute storage facility, rental vans and removalists – I was basically trying to work out the most cost effective way to get the job done. They took my details confirming they could accommodate me and delivered my box within two days. Initially I was advised it wouldn't be picked up for over a week but because I was going interstate and felt uncomfortable leaving the box where it was they tweaked a few things and had it removed the next day. As someone who has used storage facilities often in the past I will not look past TAXIBOX for future needs. They take the hassle out of moving and storage!14 Sep 2015
Great service. The guys at Taxibox really went out of their way to make the stressful process of moving as easy as possible. Awesome drivers. Would definitely use them again.8 Sep 2015
What I want to say is a HUGE THANK YOU to TAXIBOX, I stored my furniture for 14 months with you guys and when I opened the three boxes last Friday I was happily surprised that every single thing were still intact. I will recommend 100% to anyone I know looking for storage to TAXIBOX. Great Job TAXIBOX and thanks again to have taken care of my stuffs31 Aug 2015
To Paul C and the TAXIBOX Team I would like to say a big THANK YOU .
Our daughter's move from Coogee to Melbourne was made a lot easier thanks to the professional, helpful and cheerful TAXIBOX team members.
I would definitely recommend your service to anybody in a similar situation. Thanks again.
Had Frank help me with my taxi box today, and he was such a legend made sure it was dropped right outside my front door and ended up only taking 15 minutes to unload the whole thing. Cheers guys great job!11 Jul 2015
From arranging pick-up and re-delivery, it has been a pleasant, accommodating and professional service! Your assistance is deeply appreciated and thank you for making moving painless!!!8 Jul 2015
The service was great; I couldn't have wished for better.
Punctual, careful and obliging people to deal with.
Justine (admin) and Frank (driver) went to extreme lengths to make sure TAXIBOX got to my house. I booked at 10:30pm the night before and had my boxes the next morning. Excellent 11/10. It is a must. Makes moving easy!!! In all honesty when I told about this service I was uncertain but all you have to do is chuck a few things in a big box and you're all done and that's only if you choose to do that part yourself!! And you even get a free stress ball!25 Jun 2015
Recently I was told about TAXIBOX when planning a move.
I was pleasantly surprised to actually speak to a consultant immediately.
Gaelle has been looking after my every concern with such warmth and professionalism which is such a reassurance when undergoing the trauma of moving.
I will highly recommend TAXIBOX and the terrific staff to anyone!
Thankyou for everything Gaelle!
We were very impressed with your service. Everything went very smoothly and there were no hidden costs. The staff seemed to go out of their way to help us and nothing seemed too much trouble for them. Frank was particularly helpful in placing the boxes in the exact spot where we wanted them placed. Without exception every one was pleasant and helpful. We would use your services again without hesitation and we do highly recommend your service to others.9 Jun 2015
I absolutely LOVE TAXIBOX!
I used them for almost 18 months and not only was re-delivery a breeze – and free! – all my much loved goodies were in PERFECT condition.
I also want to make special mention of the AMAZING Team.
Everybody I dealt with were not only polite and professional, but they were so happy and nice! All of them! Clearly people love working at TAXIBOX.
I also did some shopping around and TAXIBOX was by far the best value for money, taking into account convenience, flexibility, access positive staff and an overall positive experience.
Do yourself a favour and try them out. I will certainly use them again.
I would like to say thank you Frank, The driver that dropped of two TAXIBOXES to me in Tarneit, VIC. Frank delivered kind , friendly service. So polite, I would highly recommend Franks kind service anytime. Thanks heaps Frank. All the best.31 May 2015
TAXIBOX provided a friendly helpful service with no problems or hold ups and great communication. Would definitely use them again and will be recommending them to anyone who needs storage. Special shout out to Sian in Melbourne for her terrific customer service!26 May 2015
A great idea! We used TAXIBOX to store our furniture in our driveway during the time our floorboards were being sanded. Great service. Delivery and pick up were at the times promised.26 May 2015
Wow – these guys have absolutely nailed easy storage. Communication was excellent and they turned up well within the time frames promised when I was storing/collecting everything from the TAXIBOX. The mobile box was awesome in terms of reducing the load times and the condition of everything when it was returned was great. I compared it to other storage options and I'm amazed that something that was cheaper can be so much better.25 May 2015
I just wanted to drop you and the TAXIBOX team a line to say how awesome you all are. Every dealing I have ever had with your company has been an extremely positive experience, whether on the phone or in person. This time around, Gaelle and then Paul who I spoke to this morning on the phone when we were running late through to Lee in Melbourne who somehow managed from all that way to direct me to your new Sydney site when google maps & I got a little confused. Enthusiasm, manners and a super helpful nature are the hallmark of all you TAXIBOX folk it seems and I thank you for that. Give yourselves a great big pat on the back 🙂24 May 2015
From the first time I called and spoke to the office staff I knew it was going to be a seemless process. It felt very honest and I didn't feel as though I was going to get ripped off. Drop off and pick off of the TAXIBOX was great, the delivery guys were friendly and professional. Any query I had was answered promptly and efficiently by Anita, thank you! Being overseas for 5 months without stress of storage issues was the icing on the cake.
Thank you again to all involved, it's the best service in the market by far!
Could not be happier with the service provided!20 May 2015
So ridiculously convenient, it made our move so easy! Great service, great communication, very friendly drivers. Can't fault anything with our TAXIBOX experience.19 May 2015
Friendly staff made the unbearable (packing, storing and moving) into a fairly stress free time. I'm even getting a part refund for storage I didn't use – can't argue with that! Many thanks to Sian and the Team18 May 2015
Great customer service and value for money. No being left on hold for hours on end, could always contact TAXIBOX if I had a problem or question. The delivery was just as smooth. The driver did everything he could to get the box as close as possible for us. Would certainly recommend to anyone looking for storage.12 May 2015
My TAXIBOX experience was terrific. The customer service team were fantastic and able to quickly and easily answer all my questions, the boxes were delivered and picked up within the specified times and everyone I dealt with was incredibly friendly. We would DEFINITELY use TAXIBOX again and 100% recommend them.12 May 2015
I found the entire process very seamless, the customer service was well above what I would have expected, with both the driver and customer service staff very professional and helpful. I would use this service again and are more than happy to promote your company.5 May 2015
What a great experience. The team from both Sydney and Melbourne were on time and extremely pleasant to work with, as was the team on the end of the phone. I have already recommended Taxibox to friends and colleagues looking for moving and storage solutions. Many thanks.4 May 2015
I would definitely recommend this service to anyone. It was easy to use and everyone was polite and helpful. Sometimes it was hard to secure a day because you guys are flat out. So last minute stuff can be a little harder to sort.
A special mention to Justine. She was just awesome. She kept in constant contact and was so helpful. I was between leases and only had certain days, times etc that I could have the box delivered and she did what she could to make that happen. So a huge THANKYOU to her for making the whole moving process that little bit easier and less stressful!!!
Friendly, Super helpful customer service, they made the whole interstate process easy and Stress-free, they had old school Nintendo music while I was on hold and everything turned up exactly when they said it would. A++2 May 2015
Best service ever! From the call centre staff to the delivery driver. Big thanks to Breen for all his help and advice. Will be telling anyone how good u guys are:)))1 May 2015
Absolutely the best service. Made my life so much easier with the move. Thanks guys, will be back!!30 Apr 2015
Thank you for your assistance and I'll definitely be recommending your services to friends and family. It's taken a massive stress off my shoulders while building my new house.30 Apr 2015
Just to say a thank you for being very efficient and helping to make our move painless. Everyone we dealt with was very helpful and pleasant. I shall definitely recommend you to friends.29 Apr 2015
Absolutely amazing service by Taxibox.
They were so helpful, both pick up and drop off the driver waited for us to pack and unpack.
I really appreciated that they made it work for me with short notice.
Thank you Taxibox
Hi guys!
Just want to say a big thanks for the great service. Delivery/pick up and re-delivery were really easy and the staff were great and very flexible. Would definitely use Taxibox again!22 Apr 2015
We were so happy with the service and price. Taxibox are competitively priced and offer a fantastic service – the people we dealt with (both drivers and customer service) were so friendly, accommodating and lovely to deal with.
The delivery of the boxes was on time and the driver placed them smartly to allow us the easiest loading possible. The condition of the boxes were excellent – they were clean and able to be closed properly and protected by quality water-proofing materials.
Payment was extremely easy and was as advised – there were no surprises or hidden fees – everything was straight forward and true to their word.
The re-delivery was also faultless. The driver arrived on time to our new house and was extremely friendly – again, placing the boxes in a smart location to allow us ease of unpacking. Furthermore the boxes were still in fantastic condition and were placed with care. Not one broken or damaged item.
I honestly cant recommend Taxibox more! Please use them – you wont be sorry – its so refreshing to have a company to rely on during the stressful time of moving house. Great communication, great price, fantastic service, lovely people. Top marks from us! We will use them again and have already recommended them to our friends and family.
Thanks for your help Taxi box!21 Apr 2015
Excellent Customer service and work.13 Apr 2015
Your company is amazing, I love the delivery system and you're boxes are better for storing my mannequins than my front window of my horror mansion. Thanks jerky.9 Apr 2015
Thank You Guys, Awesome service.8 Apr 2015
Thank you so much for your help! I had a really good experience with TAXIBOX because of your kindness and patience. I have thrown to you so many questions but you always give me prompt reply 🙂2 Apr 2015
Absolutely fantastic service and will definitely use again. Breen (unsure if I've spelt correctly) was super efficient and friendly. Great product and service. Love the new truck! Keep up the great work guys.1 Apr 2015
This has been another great experience with Taxibox, from booking through delivery and now to exit. I'm hoping to never move again if I ever need your services again and can avail of them I certainly will. I've recommended yo to lots of my friends and will continue to do so.30 Mar 2015
We used Taxibox to store some of our things while our house was on the market for sale. It was a pleasure to deal with all Taxibox staff. They were prompt in answering our questions and were helpful and professional at all times. Our storage tasks were made much easier by being able to load our goods into the Box at our own home and not having to worry about transport to the storage facility. Based on our experience we highly recommend Taxibox.24 Mar 2015
We loved having Taxi Box as part of the Melbourne Food and Wine Festival this year. Not only was the additional secure storage space incredible beneficially, Taxi Box are a pleasure to deal with.
Thank you Taxi Box team.23 Mar 2015
It has been great storing with you. All your staff are amazingly helpful and friendly.18 Mar 2015
Taxibox was fantastic for us, we moved away for 3 months and and when we returned home to our new address our box was delivered within 2 days. No double handing to a storage facility! Our driver Steve was very friendly and helpful. Will definitely use again.5 Mar 2015
What a great storage solution. Easy, efficient, affordable, and no-hassle! I would jump at the change to use Taxibox again, the service was exceptional – an inspiration to every company out there. The people involved were so friendly, great at their job every step of the way and lovely to work with. My belongings were beautifully looked after in perfect condition.4 Mar 2015
Thanks for a fantastic professional and friendly experience with our storage & moving of all our furniture and effects. It was hard to believe that it could be so easy. From when Breen dropped the TaxiBoxes off in November and delivered them back to our new address in March exactly as we packed them, it was the absolute best way to move. All of the staff, phones etc, were great to deal with, nothing too hard and very polite. It was a great experience for us both and we will definitely recommend TaxiBox to our family and friends. Thank you very much4 Mar 2015
Such a wonderful service & amazing staff3 Mar 2015
Fantastic service. You were able to meet all of our requests and made the packing up of our house for our renovation smooth and convenient. Thanks once again for a great service. I have enjoyed recommending you to my friends.27 Feb 2015
Fast, efficient, reliable and affordable. These guys set the new benchmark for storage services.24 Feb 2015
Thank you so much. It has been a pleasure dealing either everyone there. All so helpful.22 Feb 2015
Brilliant business, completely and competently matched my needs. Great price, customer service, availability, friendly staff. Would absolutely recommend Taxibox!20 Feb 2015
The Taxibox Team have been such a pleasure to work with. They have made our storage experience so positive and pleasurable. I recommend Taxibox at every opportunity. Thank you.18 Feb 2015
thanks for your help, your staff were always helpful, and your service was reliable.17 Feb 2015
Using TAXIBOXES was really great. I had 2 weeks between moving out of rental property and moving into new home, so being able to store stuff in the taxiboxes was brilliant. I love that I don't have to double handle everything taking it to a storage facility myself. Pack it once and unpack it once. I also really appreciate how well TAXIBOX communicated with me about times of deliveries and pick up of the boxes. The drivers were really helpful and friendly. Would recommend TAXIBOX to anyone! Thanks heaps guys 🙂13 Feb 2015
Best invention since the post it note! Great value. Great system. We loved that we had time to pack and unpack our gear. Baz was the most helpful, easy going driver ever. We give you five stars!11 Feb 2015
I would also just like to thank you and your team, getting a Taxi Box has been such an easy process and every person I've dealt with has been so lovely and helpful. I wouldn't hesitate to recommend you guys!10 Feb 2015
Really happy and impressed with the service, communication and easy of Taxibox. Thank you to the team in the office being really quick to respond to my emails and accommodating with dropping off the box to my new house. will highly recommend and promote your company when possible. thank you!10 Feb 2015
Thanks for a fantastic job. It was a tricky location to deliver, but your driver was very accommodating and took the time to work out a solution. Everything went smoothly.9 Feb 2015
Your service was great, really easy and I will not hesitate in recommending Taxibox.9 Feb 2015
Awesome service, prompt, reliable, cost effective. Genuinely very happy and made my life super easy when moving and storing. 5 Stars.6 Feb 2015
Thank you Anna, Leigh and the TAXIBOX Team. It's been 3 years & your service is excellent in all aspects of the business. Will continue to recommend your storage services. Cheers Lizzy.5 Feb 2015
Was happy with every part , from drop off to pick up and storage, very happy30 Jan 2015
I have been SO impressed with your Taxibox team. The minimum was well handled; everything happened on time, everything was clear and efficient. We started to get into the bonus bracket with the way your communications are planned, automated and optimized. Everyone likes the feeling of safety one gets when you know what is going on and are reassured things are on track. Finally, what delights a customer is that ALL the staff we interacted with (albeit briefly) were polite, helpful and thoughtful in dealing with us. In an increasingly crowded market its these little customer service tweaks which make customers into your advocates. My thanks to everyone at Taxibox for making the inherently uncomfortable experience of moving homes as pleasant as possible. You have another genuine reference customer!29 Jan 2015
Awesome service. Made my interstate move look like a walk in the park. Cheers.28 Jan 2015
Taxi Box was a fantastic business to deal with. The customer service was really friendly as well as knowledgeable. The drivers were also great. The Taxi Box itself was perfect for what I needed and was able to hold a large amount of stuff which was amazing as it doesn't really look that big from the outside. Def recommend this company.27 Jan 2015
The price from Taxibox is second to none, so massive kudos on that front. Made the move from Melbourne to Sydney very easy with the storage and re-delivery. The concept is extremely clever!22 Jan 2015
I have had 3 boxes in storage for about 4 years. I expected to see some deterioration over that period of time, but I was surprised how preserved everything is. A big thank you to all the staff who have been so helpful. All u, a very professional and positive experience.20 Jan 2015
Great business designed primarily to support people with the stress of moving and storage. Great friendly staff service all round and very reasonable rates.16 Jan 2015
Everyone that I dealt with at Taxibox was so friendly and helpful. They're really pleasant to deal with. It was good value moving my belongings in a taxibox from VIC to NSW. It was a pleasant experience using Taxibox.16 Jan 2015
Thankyou, storage after 14 months was all good, I was expecting to open Taxibox to find a ball of mould, everything dry and as I left it. Will recommend service to others. Regards Caroll13 Jan 2015
I'd recommend TAXIBOX to anyone looking for storage. All the staff – including the driver – were really friendly and helpful. Everything happened when it was supposed to (no waiting around all day for dodgy removalists!). The monthly rates were very reasonable compared to other options, and having 24 hours to fill up the TAXIBOX made moving a lot less stressful. Cheers.7 Jan 2015
Very impressed with Taxi Box.very efficient, arrived on time, and everything worked like clockwork.Drivers were very friendly.Will recommend to friends.Took the stress out of moving.Thank you7 Jan 2015
My time with taxibox was great and my friends and family are impressed at how easy the entire process was and the costs as well. Thank you for being so helpful.6 Jan 2015
Taxibox was fantastic! I needed 3 months of storage and they dropped the box off when they said they would, the driver was so helpful and friendly. Collecting my items from the facility in Braeside was just as easy, efficient and safe. Couldn't have asked for better service.5 Jan 2015
I would recommend Taxibox to anyone requiring long term or short term storage. Staff at head office were extremely helpful at all times as were the drivers. Nothing was to difficult and customer service was always excellent.5 Jan 2015
Probably the best way to store your stuff. Very happy with the service and is very flexible. The staff are friendly and helpful. Would be awesome if they started up in NZ too and could ship there!!1 Jan 2015
Just had my three boxes redelivered to my new house. Again, immaculate service. Frank could NOT have been more helpful. Many thanks again, Taxi Box. I'll happily spread the word.24 Dec 2014
Kudos to you and the Taxibox team – the box arrived as scheduled in the morning, it was emptied in the arvo by your recommended removalist… you guys will be recommended by me to any of my friends looking for storage or interstate moves!23 Dec 2014
Great service. The TaxiBox team was helpful right from the start. They turned up when they said they would, took particular care in the placement of the boxes in our driveway so we could access them easily and when they(the boxes) were returned there was very little movement and no damages or breakages which shows they took care. Thank you TaxiBox – to both drivers, sorry I don't know the names, and a special thanks to Leigh 🙂 Highly recommended. Very efficient and friendly service21 Dec 2014
Taxibox Cheap, reliable, Friendly and Safe. Never a problem accessing my box anytime and Re-delivery went without a hitch.19 Dec 2014
Just wanted to say I thoroughly enjoyed the Taxibox solution…also, I think customer experience offered by your team is above and beyond! I have no problem recommending your company to my friends and will use it again if the need arises.18 Dec 2014
I really appreciated the excellent customer service at taxi box16 Dec 2014
We used Taxi box to de-clutter and pre-move a bunch of stuff when we sold our house. Had one, needed another. Then had both returned to an awkward location which required the driver to wait. In every instance dealing with the guys on the phone and the drivers in person was just a pleasure. Moving sucks, you guys made a big part of it really easy. Cost wise I reckon it's about on a par with regular self storage in our area – but without having to rent a truck twice and load and unload everything twice. Great service, highly recommended.15 Dec 2014
Thank you everyone at Taxibox. You take the stress out of moving. It is years since I have experienced such amazing customer service. Your team were so helpful from beginning to end and everything happened on time, as planned. I have no hesitation in recommending your services to anyone looking to making their move easier.12 Dec 2014
We would just like to say what a great service you provide. Easy to use and just such polite and friendly people to pick and deliver the Taxibox. The service was impeccable. Many thanks.12 Dec 2014
The team at Taxibox were so friendly, courteous and helpful throughout the whole process. It made a logistically difficult challenge incredibly easy and straightforward. Thank you so much to the team for helping us out, I would 100% recommend and will definitely use again!11 Dec 2014
Very professional and friendly business which bent over backwards to make everything work for us. I recommend Taxibox to anyone, anytime11 Dec 2014
Michael and I were wrapped with your service! We will definitely recommend and use you again if need be.11 Dec 2014
Put everything in, locked it and they took it away. A year later, it was all exactly how it was packed when offloaded at my new place. Very convenient and well done!11 Dec 2014
Using TAXIBOX worked seamlessly. I can highly recommend it. No stress.9 Dec 2014
Thank you for the efficient and professional service. I would not hesitate to recommend Taxibox service to friends and family.5 Dec 2014
Excellent service – really helpful and polite people on phone and in person, great value, and free re-delivery – couldn"t have been simpler or more pleasant experience – big thank you4 Dec 2014
Many thanks to Peter and Steve for a very efficient service. We had two boxes in storage for 18 months in Sydney, all our belongings were in good condition on collection with very minimal dust. Drivers were both very accommodating and punctual with collection and delivery1 Dec 2014
Hi there, just a quick note to say how impressed I have been with the whole 'taxi box' experience. From the get-go I found your team to be helpful & responsive. I really appreciate how your team worked to ensure I had my taxi box bright & early saturday so I had time to pack up the house before our inspection. Nice one guys, I'll definitely recommend you 🙂9 Sep 2014
A very good company to deal with. Every one involved with our box was warm professional and trustworthy. On our recommendation our daughter has used your company,2 Sep 2014
This is a great concept for anyone needing to store some household items like furniture etc. The level of service was right up there – staff very friendly and very helpful from the drivers to the office staff. No dramas end to end. I'd use them again.27 Nov 2014
Fantastic service, very friendly and helpful staff, would definitely use again.25 Nov 2014
Outstanding service; nice to see there are people who care about their profession and who are professional.25 Nov 2014
I moved from Sydney to Melbourne. Taxibox in both Sydney and Melbourne were fantastic. I couldn't hope for a better outcome. A great product and exceptional customer service.24 Nov 2014
Fantastic service. Anita was so helpful when making the original booking. It was great to get a call back when I was told I would. Anita went out of her way to ensure I received what I was asking for. Would highly recommend taxibox24 Nov 2014
Thanks for your service. I was well looked after.24 Nov 2014
I would like to say that the service from the whole TaxiBox team has been fantastic. Everything was on time and the communication was excellent.
I have been recommending to my friends who need storage to use Taxibox.
I am SO impressed with Taxibox. It is so convenient to have them deliver the box, leave it for us to pack, then come and take it away until we need it again. The service is excellent and the drivers are so friendly and helpful. Everything is delivered at the time they quote. Congrats on a great service!20 Nov 2014
Very happy with the Service. All staffs are very friendly and great customer service. will definitely do it again and highly recommend to any one!13 Nov 2014
Fantastic friendly service, delivered exactly what they said they would. Friendly staff, easy convenient services. Made my moving experience a lot less stressful. Highly recommended.20 Oct 2014
TAXIBOX…thank you very much for providing an efficient and effective service. I always felt confident that my belongings were in a safe location for the 3 years I was living in Central Australia. My sister also used your services recently & will do so again. All staff were very polite and helpful whether at the warehouse, on the phone, online or with your delivery team. What a great business you run…well done. 🙂14 Mar 2015
We were very impressed with Taxibox. They did everything possible to help with our move. All the people were a delight to deal with. They were also very price competitive. Thanks to everyone involved. We had no storage area Taxibox waited 30 mins at each end for us to load and unload.13 Mar 2015
Hi guys, I rate your service as 5 stars! As you know how stressful moving interstate can be, but you guys have made it so much easier, it's probably one of the best decisions I've made to use you. Once again, thank you guys!13 Mar 2015
I used Taxibox to store my belongings while I went overseas for a few months. Their customer service was probably the best I have ever received from any company. They were very quick on phone and on email, extremely friendly and were happy to help with any situation I had (I managed to lose the keys to my padlock almost immediately.) Just one box was all I needed to pack up my entire life and all of my stuff was in perfect condition when it was returned – all mirrors and paintings intact. I would definitely recommend Taxibox in the future.9 Mar 2015
Great service from both the office staff and drivers! Very prompt delivery & pick up…even with my short notice! A fantastic and convenient service which we will definitely use again and suggest to friends and family.5 Mar 2015
Thank you all for the wonderful service and an excellent support. I have recommended Taxibox to my friends and will continue to do so in a future.5 Mar 2015
Just the ideal way of storage – while we lived o/seas for two years and our home leased-out, we had all our personal belongings stored in 3 taxi boxes. It was fantastic having them at our house for a week to properly pack them, and that did take some time…, but unloading only took a few hours. Taking the time to pack them properly paid off: no damage at all! We were really happy with the friendliness and helpfulness of everyone we dealt with: both the office people and the drivers. Just a great concept and a great company. I hope they will never get absorbed into some big faceless corporation that just pretends to give service…15 Oct 2014
it was fantastic to have the taxi boxes outside our home.
If we needed something it was right there.
Thank you very much they did the job and your service was great.
Will definitely recommend taxi boxes to our friends.
TaxiBox was the most simple & time effective storage service I've ever used. It saved money on removals and the team were helpful, friendly & able to accommodate special delivery requests. Genius idea. But please start opening on Sundays!14 Oct 2014
From the first phone call to my last one with Sian it was an "A" class experience all the way.I will recommend TAXIBOX any chance that I get it was just so easy, very well organized and real people who do care about their work environment.
Thank you for making me feel like a valued customer from start to finish.
My partner and I used Taxibox for just over 5 months. Everything was very easy and stress-free, and the delivery guys were very friendly. I'll definitely use their services again next time!9 Oct 2014
TAXIBOX took what was a stressful time in my life and really helped with great service, great prices and very flexible. Everyone that I dealt with was super friendly and helpful.27 Sep 2014
Thanks to Leigh & Jeremy for making everything so easy with the Taxiboxes! They are positioned perfectly in our driveway & there were no hassles at all when booking with you guys, which was awesome.30 Sep 2014
I had recently received my taxibox to my new address after it had been in storage with you guys for about 7 months. I have to say that right from start to finish I have been extremely impressed with your service, efficiency and costumer service. If I need storage again one day, I will certainly be back in touch with you and I will recommend your company to others thats for sure. Great work.30 Sep 2014
Dear TaxiBox
I'd just like to say thank you for outstanding service on all levels – the concept, customer service (head office and drivers), value for money, etc.
After shopping around, it was clear that Taxibox was both the cheapest and the most professional. We only had one Taxibox and lived in the CBD, we really appreciated the guys coming with it on a ute/flatbed early in the morning so we could load everything straight in, in under 30 minutes. We have had loads of trouble having to pay loads extra for inner city furniture deliveries before.
We came out a few times to access our things and everyone was lovely! Our re-delivery bloke was also particularly helpful, he even called afterwards to make sure we got everything unloaded fine.
I would recommend Taxibox to anyone mainly because of their personal touches. I want to specifically thank Paul at the Melbourne office, I was completely clueless and nervous I would be ripped off as I had had a bad removalist service before. Paul put me completely at ease, gladly answering any of my 'silly' questions without making me feel silly at all.2 Oct 2014
Awesome service. Friendly and very accommodating staff. I'm already recommending it!7 Oct 2014
excellent service thanks7 Oct 2014
Dealing with Taxibox was a joy. You guys set the bar on customer service. I found your system to be seamless, your sales staff and our delivery/pick up driver to be professional and friendly. I have done and will continue to recommend Taxibox.
Well Done!
Customer service was excellent. Every thing was arranged as we want. I am very thankful to taxi Box.8 Oct 2014
Absolutely brilliant service on time, no fuss, pleasure to deal with would – recommend you to anyone!!!!8 Oct 2014
Thank you taxibox!!!!
All your staff are a pleasure to deal with. Amazing customer service!
It's such an excellent and efficient service in every respect! It really takes the pain out of moving23 Sep 2014
Thank you for all your assistance, you've been a pleasure to deal with.22 Sep 2014
I couldn't find a fault with TAXIBOX even if I tried. I moved between suburbs with 5 months of storage in between and found every part of the experience so very easy and the staff were amazing. I would recommend TAXIBOX to absolutely anyone.22 Sep 2014
Your company has been a pleasure to deal with. I'm sure I will use you if I need storage again in the future.21 Sep 2014
thank you for your great service during our 6 months storage with Taxibox. It's not often I receive such friendly and helpful customer service off many brands let alone a storage company. It was a Very nice surprise. Everyone I dealt with was lovely, professional and showed personal service.20 Sep 2014
Thanks again for all great service with Taxibox over the last year.15 Sep 2014
Amazing staff, so helpful and nice even when I called 16 times to ask annoying questions, they try every option to find a solution to any problem. They have really quick email responses and really easy to deal with. Our delivery guy was so great and nothing was a bother for him. We will use TaxiBox for our next storage solution for sure!13 Sep 2014
Just wanted to say how happy I was with my recent Taxibox experience. All of the staff, from admin people to the delivery guys have been helpful, happy and efficient. It all ran so smoothly and for me was a great way to move house!11 Sep 2014
Everything went smoothly and the delivery guys and Molly were fantastic.10 Sep 2014
Was pleasantly surprised you delivered to McCrae – so much easier than coming and collecting our-self! all staff helpful and ready to answer my queries. Have already referred people to your service. Cheers Veronique10 Sep 2014
Hi there, just a quick note to say how impressed I have been with the whole 'taxi box' experience. From the get-go I found your team to be helpful & responsive. I really appreciate how your team worked to ensure I had my taxi box bright & early saturday so I had time to pack up the house before our inspection. Nice one guys, I'll definitely recommend you 🙂8 Sep 2014
I can't say enough good things about my experience with TaxiBox. Not only was it the best value storage, but the customer service is second to none. My property came out of the facility in the best condition, exiting process was simple and reliable. Will be recommending them to everyone.5 Sep 2014
Welcoming and helpful costumer service through phone/email or reception.Spacious and efficient storage unit. Effective Box delivery and fully co-operative. Overall: pleased with the quality4 Sep 2014
We moved from Sydney to Melbourne and taxi box made that move the easiest move every. It was more cost effective than we planned. We moved in two stages with 2 sets of taxi boxes. Fantastic service from start to finish. The only suggestion is to provide the internal size of the boxes as the size I was given was the external size. Great service all round, a lot of businesses could learn from your customer service. Well done team.4 Sep 2014
I would like to thank Taxi Box team (special Thanks to Paul) for providing excellent service. You guys are fabulous and have displayed positive attitude.3 Sep 2014
Excellent service. I've recommended you to many already and will use you again.2 Sep 2014
Just so convenient and efficient, and the service could not have been better. No doubt I would use Taxibox again.1 Sep 2014
Very impressed. Absolutely faultless service. Taxi box delivered on time and picked up on time and when redelivered, despite my sloppy and loos packing, nothing was broken. Great service!
I'll be calling again when we renovate the rest of the house.
I have had great service all the way through the moving and storage process. . It has totally painless and dare say, fun! I would thoroughly recommend Taxibox to family and friends for the excellent service, above and beyond!30 Aug 2014
The ease of storing out items, the professionalism and promptness makes your company one the very best around. Thanks for everything and will definitely let our friends know. Thank you again27 Aug 2014
great service, very friendly staff and nothing is too difficult. It may seem expensive, but it's not! Great value for money and fantastic help from all. Thanks for making my move and storage easy.24 Aug 2014
wonderful service – great idea25 Aug 2014
Ripper service, couldn't fault it. Thank you very much!26 Aug 2014
I would like to say that Taxi Box are very clever indeed in the Staff they have chosen to work for them. Dealing with you has been a delight and the gentleman who delivered my storage box today was absolutely wonderful and very supportive and courteous when it looked like we were about to have a total drama., i.e. they weren't going to let us put the box in the designated area. Anyway everything turned out fine in the end and I am very grateful I have been using your company.27 Aug 2014
I have found your service very much to my liking, and your staff friendly & helpful thank you very much21 Aug 2014
Very good service. I always recommend to my friends20 Aug 2014
I have been very happy with the service from all at taxibox and have recommended it to many20 Aug 2014
I'm very happy with the service I get. The whole process from hiring taxi boxes to delivery and pickup had been a wonderful experience. my queries always get replied promptly and what a great customer service especially from yourself, not to mention the very friendly and thoughtful drivers when they deliver the taxiboxes.
I will definitely recommend you guys to anyone.
LOOKED AT HEAPS OF WAYS TO MOVE FROM SYDNEY TO MELBOURNE ENDED UP WITH TAXIBOX. THEY WERE GREAT FROM START TO FINISH COULDNT DO ENOUGH FOR YOU. WOULD USE THEM AGAIN.19 Aug 2014
These guys are AMAZING! The customer service is impeccable, and the value for money is fantastic. They made everything very easy, and accommodated us really well. They are ultra professional, am recommending to EVERYONE!11 Aug 2014
Love Taxibox! Great concept and very flexible arrangements. Helped me over a move from one address to another, using the on site option, then collect, store and redeliver. I like that you can handle your own stuff in your own time. Taxibox staff are really good to deal with too.13 Aug 2014
Many thanks for the great service, as always! Hugs to Kate who a year ago went beyond the call of duty.1 Aug 2014
I absolutely loved the service provided. Very efficient, fast, friendly and professional. I have and will keep recommending this to friends and I will certainly come back to use the service again. A special thanks to Dan who delivered my storage box back to me. He was very cool and helpful! I'm glad I got him, he was very fast and Hardworking. He did go beyond his duty on the day and helped me find on street parking. Thank you the team at Taxibox. Keep up the great work and super service.5 Aug 2014
Thanks so much for your help – you guys went over and above to help out in a stressful moving situation. Much appreciated. Special shout out to Sian and my delivery guy (sorry I can't remember his name) who were great. I will be sure to recommend to my friends.5 Aug 2014
it's been a pleasure to deal with you all at Taxi box. I would definitely recommend you to friends3 Aug 2014
Have used Taxibox for 12 months, picking up and dropping of in suburbs and the Dandenong. Ranges. Always on time and extremely efficient and helpful, from the first enquiry to the delivery person. very happy to advise all my friends to use Taxibox. Many thanks, you have made some difficult times much easier.1 Aug 2014
Would just like to say thank you to Taxibox from the moment I inquired about your services until delivery today there has been nothing but exceptional service. Every step of the way the friendly and helpful service has been exceptional.
Also very competitive pricing.
Thanks again for a job well done.
Thank you for all your guys help with the storage of my belongings it was so much more convenient than a storage unit I will definitely recommend and use u guys in the future.30 Jul 2014
Our Taxibox experience was seamless and streamlined. Great customer service from the outset, boxes delivered on time and exactly as planned, storage extended by a few days with zero issues, and then collected without a fuss. So we absolutely got exactly what we wanted. A great big thanks for everyone's efforts.23 Jul 2014
I would like to take the opportunity to thank you and your Taxibox colleagues for providing an excellent solution and service.
The staff are simply amazing. Keep up the good work!
Really happy with every bit of the TaxiBox service. Easy processes, nice staff to deal with, and all timelines met. Definitely recommend to others.23 Jul 2014
I have thrilled with your level of service23 Jul 2014
This would have to be the best option when you are moving, especially when you are needing to store for a while. Just one pack and then unpack when you need re-delivery. You can take your time to pack, no mad rush when the truck arrives and thinking about the cost per hour. Also the unpack, I was able to unpack room by room and take my time. So happy with Taxibox service from start to finish. WIll definately use you guys again.20 Jul 2014
Just wanted to say thank you to the team at Taxibox for their service and efforts. Everyone I have spoken with have been very accommodating when required. Should I ever need storage services again, I will contact Taxibox. Hassle free…love it! More than happy to recommend Taxibox to family and friends. Thank you again.3 Jul 2014
You guys are amazing, superb service9 Jul 2014
I have no hesitation in recommending TaxiBox. From the dropping off of the taxiboxes, delivering & re-delivering. They were excellent & couldn't be more helpful.13 Jul 2014
I was really pleased with the driver's attitude and service on the weekend (top guy). Thank you for all your good work Taxibox!14 Jul 2014
Booking with Kate was a pleasure, she was on the ball and easy to deal with. Dan found a brilliant solution to packing problems …… thanks Taxibox!1 Jul 2014
I moved from Melbourne to Sydney at the beginning of May '14 and looked at various Self Storage companies, none of which would come to me or act like a removalist. Then I saw Taxibox! They were only too happy to help! Every step of the way the Taxibox people were helpful. I would, without hesitation, use them again if I needed to. 🙂30 Jun 2014
Thankyou so much for the excellent service. Having this to help me with my slow move over the past few months has been so appreciated. I will highly recommend Taxibox to anyone in the future.25 Jun 2014
For the seven months that I have used the service, I have found it to be excellent.
Pick up delivery and service in between were faultless. I would unhesitatingly recommend you, and, of course, use you again.
TaxiBox delivered what they promised, when they promised, with a smile. It was a pleasure dealing with them.23 Jun 2014
I just wanted to thank you and let you know that your service (both call centre staff and drivers) have been fantastic and your service is great value for money.
I would definitely recommend you to anyone.
You guys are awesome. Great business idea, outstanding customer service and even the drivers go above and beyond to accommodate your requests on narrow driveways or places hard to access.30 Jun 2014
We were looking for an alternative to a hire truck for moving and came across Taxibox. Called them up and it was going to be cheaper than hiring a truck. The process seemed easy enough so I booked.
yes, I'm yelling, so you can all hear me.
They said they would call 1 hour before arriving. They did.
They said they would deliver at a certain time. They did.
Friendly, courteous, professional.
Don't hesitate, call them.
You and Taxibox have been lifesavers as well as being pleasures to work with.
Thanks for being so accomodating.
The Taxi Box was excellent, especially so as we needed short term storage. The young lady that quoted us was really polite, helpful and explained the whole system. Paul was on time when he said he would be for pickups and delivery. Overall Very efficient friendly service and reasonably priced. Thanks everyone at Taxi Box.7 Jun 2014
Amazing, super, wow.
Do I need to say anything more??
, Its really the thing that you need to have when you plan a storing your home items in storage. It was way beyond my expectation from a self storage company.
They were very flexible in all terms, one of the best customer service. Absolutely pleased, special thanks to Sarah you are great. The whole team is great and I am delighted with this experience. My friends are now asking about taxibox and few of them are using it.
Taxibox provided an excellent service. I was able to visit my stuff several times over the 6 months and they delivered reliably every step of the way.19 May 2014
Thank you for your excellent service I will always recommend Taxibox.22 May 2014
Overall I was really happy with my experience using Taxibox.
One suggestion I'd like to make: There should be a way of contacting either the driver on-route, or the Taxibox office before 9am. As it stands the only point of contact is an answering machine message.
I wanted to thank all of the friendly Taxibox team, in particular Sian, Baz and Frank who were some of the most helpful people I have ever had the pleasure of meeting. Can you please forward this on to management as I want them to know my wife and I will be recommending Taxibox to our friends on the move and this is mainly because of the staff members26 May 2014
Thank you so very very much to the team at Taxibox. We are absolutely in awe of the job you guys do. I will like on Facebook and tell the world.27 May 2014
All went well with the move, service was great thanks, very helpful and I was able to book re-delivery with little notice which helped me a lot. Thanks again28 May 2014
I can't recommend taxibox highly enough, wonderful concept, and a really great experience. All the staff were so helpful and the boxes came and went and came again exactly as planned. Thanks so much for making our complicated renovation a whole lot less stressful13 May 2014
Taxibox were very professional in that they delivered when they said they would and returned when they said and picked up the box again on time. We had very tight timing and being late would have been a big problem. All I can say is that the service was great – which is something not that frequent today.7 May 2014
I have been thoroughly impressed with the Taxibox customer service from my initial enquiry, the guys dropping off and picking up the Taxibox through to the accounts support. You have a great business with excellent staff, it's made storing all my most important things so much easier1 May 2014
I would like to thank you for your friendly service with good communication skills from your staff. recommend to people anytime.15 Apr 2014
The service you provide is very good and the driver on the day of delivery was very helpful.14 Apr 2014
The drop off and pick up was executed very professionally and to the dates requested. The driver was very polite, courteous, friendly and proficient. Thank you sincerely for the safe storage and delivery.10 Apr 2014
Thank you for the simplicity and ease of TaxiBox and its services. It was a pleasure using you.9 Apr 2014
Great to have the help from TaxiBox17 Apr 2014
Thank you for being so prompt to notify me of the refund. I have been very impressed with the service Taxibox has shown to me since engaging your company over 12 months ago. Everyone from within your office and including those folks who deliver and pickup the box have been so helpful and made the whole process easy from start to finish. I will recommend your company to everyone.29 Apr 2014
Ripper service, couldn't fault it. Thank you very much!26 Aug 2014
I am very impressed with Taxibox and the team and will be recommending it in the future.8 Apr 2014
I have to say I was extremely impressed with the service from TaxiBox. I'm always sceptical about hidden costs, lack of flexibility and delays on delivery, etc, when dealing with moving/storage companies. However, TaxiBox hit the mark on everything. Enquiries were promptly dealt with; cost was reasonable; staff were extremely helpful and friendly, from first phone call to final delivery; and it was just easy! Would definitely recommend. Thanks.25 Mar 2014
just wanted to say thanks for the storage. It has been great service and very convenient using you guys so thanks to the team. Has been much appreciated.31 Mar 2014
You guys are the BEST!. Thanks to the whole Taxi Box Company for an AWESOME service. Everyone from the first phone has been wonderful. When anyone I know needing some sort of moving assistance – I am going to recommend Taxi Box.
Value for Money, Excellent Customer Service and Great Service.
Seriously – an amazingly easy and friendly experience. Very simple process and to be fair the cost is very reasonable.
Can I also say, your delivery drivers are first rate! Very nice blokes.
When I move again, I'll be using you guys!
Really happy with the whole experience. Everyone I spoke to was happy and helpful. A very well run business with very reasonable storage and delivery rates. 10/1013 Mar 2014
Thanking you very much for your prompt, timely, quick, yet safe, efficient and professional delivery and then removal of your container! It has been useful to us while moving back home! The price was very fair, too!13 Mar 2014
Thankyou so much for an easy and hassle free (and so cheap!) way of moving… this was my first interstate move and having one less- rather huge- thing to stress about was fantastic. I was so impressed how every little detail was taken care of, and how every customer service representative I spoke with at all points was helpful, kind and polite. I cannot recommend Taxibox enough!7 Mar 2014
I would also like to commend all the staff of Taxibox who assisted in any way regarding the management of my sons stored effects from phone calls to emails responses to the delivery drivers. You were all professional and made what can be a stressful transition seem effortless.
Your pricing was extremely competitive too!
What a wonderful invention Taxibox is……..congratulations.
I'm recommending your services at every opportunity
I just want to compliment the Taxibox system. All phases of the process went exactly to time with exceptional assistance from extremely nice and helpful staff. We couldn't be happier with the experience, and will certainly recommend it to anyone in need of such a service.19 Feb 2014
Staff we very accommodating and helpful. This is a great service and I would highly recommend.18 Feb 2014
I could not fault the service from TaxiBox whatsoever. This company is clearly managed by a competent team who are very picky about the staff they hire to ensure each customer receives a great level of customer service each and every time. Every staff member I spoke to and dealt with were so friendly, informative, reassuring and professional. This also extended to the truck drivers who were also consistently friendly and pleasant to deal with. On both ends the drivers contacted me before arrival to ensure I was there to receive the box and explained the process in detail. Communication is fantastic and I couldn't recommend this service more. My box was transported from Sydney to Melbourne and arrived, when it was supposed to, like clockwork. Nothing was damaged and there were no surprises. This company will continue to thrive if it keeps up this level of service and I wish them every success.18 Feb 2014
IF YOU ARE THINKING OF TAKING THEIR SERVICE…. YOU DON'T HAVE TO THINK TWICE… SIMPLY GO FOR IT!13 Feb 2014
Used taxi box to move October 2013 as I don't drive I was thrilled a service like taxi box was available great concept !! Anna and the team were awesome !! I highly recommend it takes the guess work out of moving regards2 Feb 2014
I will definitely use Taxi box again in the future.
you guys do a great job and provide an excellent service.
thank you for the excellent service that I received from Taxibox. If I ever need storage again, I will certainly come back to you guys.19 Jan 2014
Just wanted to say the service I received was excellent, from original booking, online chat to answer any questions I had, drop off of taxi box, pick up and storage of the taxi box, and clearing box at storage depot. Delivery and pick up services were prompt, and the taxi box was available for us to clear at our requested time at the end of storage term.
Thank you for making this often traumatic time of removal and storage of furniture a breeze. I will certainly recommend your company to family and friends.
I found the staff very personable, helpful and efficient in in all aspects of our relocation. I appreciated the honesty and friendliness of the customer service.7 Jan 2014
We have been spreading the word about how good your service is- my solicitor asked for your details- sure she will pass on to her clients. Thank you very much for your brilliant service- everything was as you promised and your drivers were fantastic! Will definitely use you again!3 Jan 2014
I thoroughly enjoyed the experience of dealing with TAXIBOX, and would recommend the service to anyone requiring storage. Thanks for the great experience!23 Dec 2013
I will highly recommend your storage company , caring service for people's property and excellent prices along with customer service27 Dec 2013
Loved the costumer service, we stored with Taxibox for more than 2 years and they have been great from beginning to end. I highly recommend them!31 Dec 2013
Thank you Taxi box team!
Excellent service! Timely delivery, and re-delivery. Friendly staff. I received my stuff in the same condition in Sydney as I had packed in Melbourne. Excellent and clean boxes!
I recently used Taxi box and was extremely impressed from start to finish.
The customer service was outstanding both helpful and thorough and committed
to making my experience positive which it was. The box turned up as
requested and removed as requested. I had a time limit and you guys turned
up exactly as planned with a prior phone call. The goods came back just as
they went and the box taken away as planned. I needed an earlier return and
you were able to do this for me and then I needed an earlier pick up you
explained that you would try. I have recommended you to many already. My
family were all very impressed. Thank you.
So impressed with you folk–it has taken alot of the stress out of moving. I'm not sure how you all keep smiling, but thanks a bunch–it's been great. Will recommend and use you again11 Dec 2013
My experience with Taxibox was a very good one. Everything took place as explained to me and everyone that I dealt with was pleasant and helpful.
I would definitely recommend this service to others.
Perfect storage solution. Amazed how much fitted into the taxi box . Nothing got damaged and even 8 months of storage, no dust or smell were present. Highly recommend.20 Dec 2013
Thanks for the Awesome service and professional manner in which I was dealt with.
Highly recommend TAXIBOX to anyone.
Awesome Service!! Very helpful staff. Made moving so much easier!! Thank you TaxiBox!!9 Dec 2013
Thank you for an efficient and well run experience. Would definitely (and have already!) recommend you.2 Dec 2013
I was very pleased with taxi box in general, customer service was generally excellent and people tried hard to accommodate my (sometimes stressed out) needs! Great customer service and very useful service.2 Dec 2013
Terrific service.. Would highly recommend …thanks to kate and molly the ladies in the office and the guys on the phone for a prompt and helpful response in getting the box delivered 10/1028 Nov 2013
U guys made a really stressful situation far less so.
Thanks so much.
I have been nothing but extremely satisfied with the service provided. From the moment I emailed to find out my options to the moment I didn't need the storage anymore, I have had exceptional service. Everyone I have spoken to/emailed has been extremely friendly. The initial move into the storage was so easy! As was the exit.
I would like to thank you for the amazing service and will be recommending you to anyone that needs a storage facility in Melbourne or Sydney.28 Nov 2013
No hassles, thanks. Did the job for us and would recommend,.26 Nov 2013
I had such a great experience with Taxibox. They were the best deal for storage I found, and they made everything so easy for me. The staff were so lovely to deal with and really gave first class service. I don't usually do testimonials but have had such a good impression from this company that I want to recommend them to everyone. Thanks so much for the help and kind friendly service, especially Kate Paul and Anna you guys are wonderful!22 Nov 2013
Thank you TAXIBOX for such an excellent service. Everything from pick up to our collection went really smoothly. I'll definitely recommend you guys to friends.22 Nov 2013
Loved the service, and clearly the great idea behind it. Have recommended it to many friends!14 Nov 2013
Taxibox have been brilliant every step of the way. It made it so much easier for us – including that we had no off-street access. Highly recommend Taxi Box.14 Nov 2013
Hi loved your service all I could say was we were not able to get our box delivered without several days notice this is not a complaint but if its possible within a couple of days that would have been great. Will not hesitate to recommend you.12 Nov 2013
Excellent service. On time with courtesy call and professional fork lifting on a dime ! The idea is a beauty, drop off so customer can load at leisure.6 Nov 2013
I cannot recommend Taxi box highly enough. What an efficient service and pleasant, amenable staff.5 Nov 2013
Taxibox is very much so an effortless service. It made storing/moving very easy and the service was fabulous. It was great to experience such amazing communication, the Taxibox team truly understand their customers. A special thanks to Kate T and Paul – keep up the great work. 🙂3 Nov 2013
Really simple, reliable, kept us informed at every stage. Would definitely recommend.31 Oct 2013
Hi ,
I am very impressed with your service and would definitely recommend to my friends and family.
Wishing your team the very best.
Hi Taxibox I wanted to say a big thanks for your awesome service, its such an easy way to move,we have moved a lot in the past and we have never had a move so quick and easy as we did using Taxibox , the boxes are just so easy to pack and unpack yourselves its great ,very good idea, it so beats loading and unloading a truck and as we have done in the past , we will definitely use Taxibox in the future if we move again,all of the staff were very professional and so quick to respond to any concerns we had via email or phone , thanks again taxi box!29 Oct 2013
The process was an absolute pleasure with TaxiBox. Would certainly use the service again when required.24 Oct 2013
A well thought-out service from start to finish. Everything was so easy from arranging delivery of my TaxiBox to packing it up, arranging collection and scheduling re-delivery. And to post-customer service with fixing up total payments. Would recommend to anyone looking for storage or for removals. Genuinely great, easy service working within the time-frames you have as much as they can. It's also super quick to pack and unpack a Taxibox making the 'wait on site' option at re-delivery fantastic!! Thank you for making my move so easy!14 Oct 2013
Simple, fast and every promise kept. Service as it should be from a wonderful team.16 Oct 2013
Just fantastic – so easy. Great concept and really affordable in comparison to other storage companies – plus they re-deliver to your new address. I hope I never have to store and move again, but if I do will use Taxi Box for sure!16 Oct 2013
it was a pleasure working with you. I will recommend anyone needing to use your services easily, because I was happy with your service. Thank you very much16 Oct 2013
Friendly and responsive team who made the interstate move a simple and stress free experience. No having to go hire and return trucks made life so much easier.23 Oct 2013
Firstly, your customer service operators. Fantastic. SO helpful and super informed and informative and did I mention so helpful? Secondly, your delivery person. Amazing. Friendly, helpful (as well), jovial and great! Thirdly. Your email people. Helpful! So helpful! I had a bit of a sticky permit situation with Stonnington City Council but I emailed and everything was provided really quickly. By Kate T and Paul C. They were both amazing.24 Oct 2013
I would recommend Taxibox to anyone needing a storage solution. From the drop off of my box to the pick up and finally to the pick up of my goods I received excellent communication and the customer service team were pleasant and helpful with my queries and organising the whole process. I found the cost very competitive. Would definitely use again.24 Oct 2013
Wanted to say thank you very much for your awesome service. You were very accommodating with my last minute requests! Customer service was great and very helpful.19 Oct 2013
Two words \"TOO EASY!\" From the first telephone call with Molly everything went smoothly, the box was delivered, we filled it, you took it away and then brought it back when required. For anyone, like us, selling a house and needing to declutter it was a breeze. No multiple trips to a storage facility with restricted hours of operation, we filled it at night and it didn\'t take long at all. Thank you so much.14 Oct 2013
Thanks to everyone involved for a very smooth moving experience. all went exactly to plan. Special thanks to the drop-off driver (Jeremy I think) for patiently moving the box around just to keep my neighbours happy.14 Oct 2013
Rest assured Taxibox now has a very happy satisfied customer that will willingly use and recommend your services in future14 Oct 2013
On-time. Cheap. Friendly staff. Entire experience was fantastic. Definitely would recommend them!14 Oct 2013
Thank you to everyone at Taxibox from the call staff through to drivers Jeremy and Andrew. Your friendly and reliable service and great product took a lot of the dread out of our move. Thank you!14 Oct 2013
Very satisfied. Having 7 days to pack 3 Taxiboxes made moving out much less stressful and after a over a year in storage the only damage was a broken wine glass! Moving into my new apartment was easy and my impressed concierge asked for Taxibox\'s details to recommend to residents moving out14 Oct 2013
Great idea competitive prices. The delivery guy was fantastic!!!!! On time very very helpful and a nice bloke A+ for him. Cheers lee14 Oct 2013
A genuinely excellent service from beginning to end, enabling an innovative idea to work brilliantly. Both head-office staff and delivery staff were incredibly friendly, professional and helpful. The boxes were dropped off in very clever spaces and communication on drop off and pick up exceptional. Thanks!14 Oct 2013
Thanks, easy and great service14 Oct 2013
Fast and efficient way of handling storage. Worked great for our family.14 Oct 2013
Cheap and reliable! Firstly, they delivered the boxes promptly, nothing was too much to ask! Then I had an issue with one of the boxes, they couldn't have come out and correct the problem fast enough..and one of their Directors even came out to make sure I was happy! Every time I contacted them they were so helpful…their customer service is second to none..I thoroughly recommend this company and I think a few other companies could learn a thing or 2 from them!! I will DEFINITELY be using them again and recommending them to my friends..keep up the fantastic work guys!!11 Oct 2013
I recently had two Taxi Box storage containers, when it came to the pick-up the driver Steve was fantastic! – He explained everything, was very friendly and obliging. The team at Taxi Box operations were fantastic to deal with and made the difficult job of moving and storing somewhat simple. When I moved and found my place I had a difficult task of consolidating two boxes, one to remain in storage and the other to be delivered. All went to plan and worked exceptionally well. Great product, Great service, Friendly staff. You\'re on a winner Taxi Box!10 Oct 2013
Wonderful thank you. All went very well and thanks for the great service. A pleasure dong business with you8 Oct 2013
We have just completed our taxibox arrangement and have had our stored boxes returned. It is a great concept. In particular I would like to thank Jeremy who picked up and returned our goods. His professional service as front of line contact has been exceptional . Thank you Jeremy and to the Taxibox team7 Oct 2013
Thx u to all the team, especially Kate and truck driver Andrew, we have been so impressed with your service and the storage system. We have recommended taxiboxes to our friends.6 Oct 2013
Most people have said it all. Efficient, friendly and cheap service. Great door to door service. Thanks4 Oct 2013
Apologies guys team for the belated testimonial…. I hired Taxibox back in December 2011 after doing my homework on the myriad of different companies offering both moving/storage services. Taxibox have a nice website that is easy to understand but the thing that stuck out amongst the rest is that Taxibox tell you upfront on the website what the charges will be. Delivery of the box and collection back to the facility is free and you just pay a flat fee for re-delivery. With every other company you must contact them to get a quote and its then that you find out the hidden costs and realise you have wasted your time. I was promptly contacted by Ben who along with colleague Jeremy was outstanding from start to finish. They were professional, had excellent communication, were flexible when details and arrangements had to be changed, and generally went out of their way to ensure I was looked after. These guys are young owner/operators that really give you the level of care that the big operators claim to offer only to fall short. As someone who works in customer service and has high expectations, I would have to say this was probably the best customer experience I\'ve ever had – keep up the fantastic work guys!4 Oct 2013
Hi TAXIBOX, thank you for your fantastic service. It was great to have such a convenient option to store the furniture that would not fit into our house while we renovated. Excellent communication and prompt, friendly service were also greatly appreciated.3 Oct 2013
thank you for the recent use of your Taxi Boxes. It certainly proved an easy way for me to pack up my house, a solution to storage concerns and the re-delivery of "my stuff" when I resettled. I really appreciated the polite, friendly, quick response to my queries and concerns. It is always so much nicer to speak to a person instead of a recording. the option of being able to arrange storage insurance on the spot was great for me too. I wish you continued success2 Oct 2013
Just wanted to say thank you for the great work over the weekend. Everything with the delivery and collection went exceedingly well. Very impressive!1 Oct 2013
Just want to say Thanks for making the move easy. The communication was always good, informative and the prices are so competitive!30 Sep 2013
Great service, friendly polite staff29 Sep 2013
THANK-YOU TAXIBOX! The team at Taxibox offer an innovative and efficient storage solution. Its quick, reliable, and a fantastic way to solve any storage problem. TAXIBOX were fantastic!28 Sep 2013
Thank you Taxibox… you took a big weight off our shoulders. Literally. Can\'t believe what a fab service you guys are offering – Melbourne is lucky to have you.28 Sep 2013
You guys are amazing! You both went above and beyond for our family and I want you to know that it was appreciated. Taxibox certainly was the best choice for us as it was a simple, easy and cost effective solution to our needs. I will definitely recommend you to everyone I know.27 Sep 2013
Great service! Affordable, easy to use, good size for most household items, flexible with delivery times and places… I am very happy with the product and service I received. Thanks again for all your support.26 Sep 2013
Thanks for the great service, its a great concept.25 Sep 2013
Thank you so much for making our move seamless and effortless. Without your friendly staff, great service and flexibility it would have been a nightmare- THANK YOU Taxibox. I would recommend this service to anyone that is moving.24 Sep 2013
Just to let you know that all went well with the pack on Thursday. You were more than punctual and very helpful. You guys give a really good service. I hope to recommend you to friends soon.23 Sep 2013
Thanks for the wonderful and always helpful and happy service while I used your storage facilities – always happy to recommend you to anyone who needs storage. Thanks again and if I move again – you will be the first I will call.22 Sep 2013
Thank you so much for your efficient help! You have fantastic communication and all the staff I spoke with were helpful and friendly. Thank you for helping make my life a little bit easier!21 Sep 2013
Friendly team, great service, affordable price! Thanks a lot 😀20 Sep 2013
Thank you Taxibox! The best thing about using Taxibox is the unsurpassed quality service and professionalism rendered. Will definitely recommend Taxibox to everyone I know!20 Sep 2013
Just a note to thank you for your great service. Nothing was a problem and you were very co operative particularly when we didn't give you much notice you did everything you could to help us and we really appreciated your professionalism. A great service one which we will be using again.19 Sep 2013
Overseas Student Services (OSS) would like to thank TAXIBOX mobile self-storage for its sponsorship of the recent One World Week at Monash University!18 Sep 2013
All I can say is Taxibox beats other storage facilities hands down in service, value for money and convenience. I recommend your services to anyone who will listen 🙂18 Sep 2013
Thanks for the great service, way more convenient than other storage places I\'ve used in the past!17 Sep 2013
Our experience with Taxibox was exceptional. The service and communication from the team was friendly and efficient. Requests at short notice were met and as one box was not enough for us, the guys went above and beyond to deliver us a second box late on a Sunday evening when they should have had the day off. Thank you TAXIBOX. We will recommend you highly.16 Sep 2013
Just wanted to write and say that the service from you guys has been amazing, thank you.15 Sep 2013
Thank you for all your help and professionalism , it has been a very stressful time but you both have been very helpful and accommodating…I would be very happy to recommend you to colleagues.14 Sep 2013
Thanks so much for such an efficient, cost effective, easy storage service! Very easy going and great communication with polite staff who helped make my moving transition easy! Thanks again team… will definitely recommend and use you again!!12 Sep 2013
ITS A GREAT SERVICE AND IT RUNS LIKE A WELL-OILED MACHINE. NICE PEOPLE WORKING THE PHONES, CLEAR INFORMATION GIVEN BY THESE KINDLY PEOPLE WHO DON\'T MIND IF YOU CANNOT MAKE A DECISION ON THE SPOT. THANK YOU FOR EVERYTHING YOU DID TO HELP ME.12 Sep 2013
Thanks for your assistance with our move in/out during our renovation. I imagine it was a bit of a logistical challenge with five taxi boxes coming and going at various times. You were always flexible and boxes always came and went on schedule. Yours is a good service, affordable and convenient. Thanks again10 Sep 2013
Just wanted to Thank you for A1 customer service , from the moment I rang TAXIBOX its been a really nice experience i would recommend Taxi box to9 Sep 2013
Fantastic Service! Congratulations for providing such an efficient and hassle-free means of storing household contents and furniture. Your help and advice on every aspect of storage was excellent. Thank you.9 Sep 2013
Easy to use, a friendly team who actually return phone calls, a storage solution that saved us money, everything returned undamaged and the taxibox was delivered and collected on time. A great service!8 Sep 2013
The guys were great, delivered and picked up the Taxibox when they said they would. They were really helpful and everything went like clockwork, made my life easier!7 Sep 2013
Thank you for a more sensible approach to moving. Your service was excellent as was your commitment to ensuring we had options even when our demands continued to alter during the process. Ben and Jeremy – thank you for going out of your way to accommodate my move and for making the transition as smooth as possible. Will most definitely recommend you to others and use your services again in the future.7 Sep 2013
Great service, really convenient and great value for money. Met a lot of new neighbours who came to ask about the big yellow box!6 Sep 2013
Just wanted to let you know how happy I was using taxi box. Service was great and very cost effective. I would have no hesitation recommending taxi box. Thanks for the great experience I had using your business.5 Sep 2013
THANK YOU to the Taxi Box team – you customer service was phenomenal – all staff were courteous, efficient, knowledgeable and you helped me out of a jam and a very tight timeframe. I would recommend your service to anyone.4 Sep 2013
Thanks for your service so far – the boxes were a fabulous way to get stuff stored, and I\'ll be recommending you to anyone who asks3 Sep 2013
These guys offered great professional and friendly service every time I dealt with them. I have never dealt with any kind of storage company that offered a great stress free and convenient service….I only wish taxibox had the same service here in Sydney.2 Sep 2013
Brilliant service. Staff very helpful in accomodating our needs. Very flexible and it all worked like clockwork.1 Sep 2013
Great service, friendly team, high level of customer service and fantastic rates and storage facilities. Thank you for making my life easy!30 Aug 2013
Wonderful, Thanks very much! It is an amazing service.29 Aug 2013
Thank you for your service. It was always a pleasant experience.28 Aug 2013
We recently used Taxibox and can highly recommend the service. It was the easiest move I have ever had (and I have moved 27 times!!) Taxi Box was easy to use and saved the hassle or hiring trucks, tailors and storage units- we did out sums and found this to be the easier and most economical option by far! The customer service team was super helpful and very accommodating. High recommended!28 Aug 2013
I have used numerous storage facilities over the years and Taxi Box are by far the greatest company i have dealt with. The service and communication was top notch. Being able to pack the box in our own time made a huge difference and when we decided we needed our stuff moved to Sydney the guys were able to provide excellent advise to get this done cheaply and easily.27 Aug 2013
I WOULD LIKE TO THANK YOU GUYS FOR PUTTING UP WITH ME & ALL THE LAST MINUTE CHANGES HERE AND THERE —-THANKS GUYS FOR THE EXCELLENT SERVICE AND FOR BENDING OVER BACKWARDS TO MAKE LIFE A LITTLE EASIER FOR ME! WILL DEFINITELY RECOMMEND TAXIBOX TO ALL MY FAMILY & FRIENDS ….27 Aug 2013
Thanks Taxibox – I used your service for 6months whilst building and selling my house. the convenience is your differentiator, I could spend the whole weekend carefully packing the boxes to the max to get the most out of them.Same for unpacking, straight from the driveway to the garage with minimal manual handling involved. I would definitely recommend your service to others27 Aug 2013
Just wanted to say that so far the service that has been provided by you and other has been fantastic. Very friendly, communicative, organised, prompt and on the ball.26 Aug 2013
Thank you so much – you have an excellent service. My dad thinks TAXIBOX should be business o the year.26 Aug 2013
Many thanks for your wonderful service in moving, storing & delivering my furniture. All staff were helpful, efficient & friendly and the whole process was very cost-effective. I\'m still unpacking boxes(!) but everything is in great shape. I have already recommended your company to a passing neighbour! In summary, clever & thoughtful design of Taxiboxes, and their transport system, great corporate image & a clear commitment to excellent customer service. Thanks!26 Aug 2013
It was really nice doing business with you guys. Everything happened exactly as discussed. Now that is a rare experience!26 Aug 2013
Thanks very much for your good service.We are pleased to have used TAXIBOX.25 Aug 2013
Thank you TaxiBox for the care you have taken with our possessions. Andrew did a great job in the re-delivery of the first two boxes, there was about 5 centimeters clearance under the carport for the boxes but he got them in without touching anything! Both drivers we have had contact with have really known their jobs and been both professional and friendly, as have the people in the office. We have certainly sung the praises of TaxiBox.25 Aug 2013
Simple, easy, affordable and great customer service.24 Aug 2013
Listen Up! STOP looking around at traditional Storage go the Taxiboxes! Let\'s cut to it! Dont waste your time going back & forth to traditional Storage with your Brady Bunch unreliable families helping. We packed our Taxiboxes in our OWN time in our OWN backyard,quick & convenient, NO travel NO trailers & NO movers! Cherubs to bed & away we went! The Taxibox Crew are fantastic! we had a Box delivered in-between moves with NO fuss NO huge moving Cost! Seriously don\'t even bother looking around! the Taxibox Crew go out of their way to HELP as much as they can; it\'s NOT expensive & NO hassles! Do your self a favour & GO Taxibox! Almost makes me want to move again Almost! Cheers Susan PS BIG BIG Thankyou again Jeremy & Ben You Guys ROCK!24 Aug 2013
Thanks to all at Taxibox Melbourne. I am impressed by a very professional level of service. The storage is easily accessible and I always get prompt replies to my queries. Thanks again.24 Aug 2013
I really enjoyed the service, it's been very easy from start to finish. I dealt with Kate and Ben and both of them were terrific.23 Aug 2013
I just wanted to say how great your service has been. Your driver rang me on Thursday to confirm drop off details He promptly did the delivery at 7.30 on the Friday morning and collected it again early on the Monday. I must say that I will be recommending you to any of my friends in the future.23 Aug 2013
The customer service I experienced during all stages of the process was unbelievably good. I don't usually commend people on their service (mainly because most are so poor) but I\'ve actually been telling all my friends how good your company and all the staff have been. Wouldn't have expected to have such a good experience with a self-storage company of all things but for something that could have been quite stressful it was a nice surprise.23 Aug 2013
I would like to say thanks again to Jeremy and Kate for all of their help with my taxibox experience. This was a difficult delivery to coordinate but Jeremy and Kate went out of their way to ensure everything went to plan.22 Aug 2013
The only feedback I can give is THANKS. Overall the whole concept is great – saved us having to rush around over a day or two to pack a truck/move our gear in and out of storage etc. Thanks to the Taxibox team.22 Aug 2013
Thank you for the return delivery. Very good customer service throughout. Great to have the email contact with no paperwork. I have recommended your service.21 Aug 2013
I love the flexibility you have offered us. When we have needed access to our Taxibox, it has never been a problem. Even when our plans fell through and we needed to downsize to only storing one taxibox, it wasn\'t a problem. You let us come in and have access to both our boxes so that we could go through our items and determine what we wanted to stay and what we wanted to bring back. Then delivery of the taxibox we wanted to empty was not a problem. Everything has always been made easy for us. Thank you21 Aug 2013
Thanks to the team at Taxibox. Not only did things go well and was a useful way to store our belongings but you really bent over backwards to accommodate our needs.20 Aug 2013
I just wanted to say thanks to all the team at taxibox, what was meant to be a 3 month storage turned into over 12 months, and there was never a problem visiting the storage and the deliveries all went smoothly. It is a fantastic system and sure beats hiring a van and all the loading and re-loading that goes into old school storage…. Have definitely recommended and will do again.20 Aug 2013
Many thanks for the service. Have recommended to friends. Great idea!19 Aug 2013
Please pass on to all concerned my thankyou\'s – everyone at taxibox has been super-friendly and helpful Will DEF. be using you guys again in the future =)19 Aug 2013
Thank you for your great service with a smile! It was wonderful dealing with such a friendly, obliging, service oriented team who put the customer first! Nothing was too much trouble as you totally fitted in with our requirements and timings. I have already and will continue to recommend your services to friends.18 Aug 2013
I thought taxi box was a great service and would recommend it to anyone who was moving interstate.18 Aug 2013
What incredible service! Thankyou. I spoke to such lovely and informative people over the phone and the people collecting and delivering the box were fantastic and so helpful. It is the easiest storage system I have ever experienced, you guys rock! Amy17 Aug 2013
Just want to say a big thank you, Taxibox. You made selling and moving a more pleasant experience. We called upon Taxibox to deliver a box to our apartment so we could declutter our apartment ready to sell for open for inspections. The ease of packing the box in your own time was great, with no time limit pressures or mounting hourly costs. We successfully filled the box to the brim, and magically the box was collected while I was work & put into storage. When ready, we had the box redelivered after our sale to move. The whole process was so simple. The telephone staff were friendly, helpful, with clear instructions. Always kept up to date with emails. I cannot fault Taxibox. Will definitely use you again. Thank you so much.17 Aug 2013
Super nice on the phone, via email and in person. Everything happened exactly as planned and it was the smoothest part of our big move back to Europe. Nice work.16 Aug 2013
I found the Taxibox concept fantastic and the service did not disappoint. All the staff I dealt with were friendly, knowledgable about the service and prompt at responding. I would recommend them thoroughly!!16 Aug 2013
Found TAXIBOX through a google search and had storage organised 10 minutes later. The phone service was very friendly. Getting the TAXIBOX redelivered was a breeze as well. Have already recommended to friends and family.15 Aug 2013
We hired taxibox for our move from Sydney to Melbourne. Many other quotes for the move came back extortionate! But taxibox\'s flat reasonable fee, and flexibility made it a no-brainer choice. The taxibox team were a pleasure to deal with, and delivered on their promise. I wouldn\'t hesitate to use Taxibox again, and I\'ve already recommended it to a number of friends! Thanks for such a great service 🙂15 Aug 2013
We we very impressed with not only the innovative concept behind Taxi Box, but with all aspects of the service you provided. We would highly recommend you to anyone, it solved our storage needs & made moving home a breeze!14 Aug 2013
Thank you again for your assistance. It has been a difficult process for me to do this remotely but your great work ethic and attitude has made it a great experience.13 Aug 2013
Thank you and your company for a fair priced and straight forward storage system.13 Aug 2013
Hi there, Just wanted to drop a quick note to thank Bree for her help in arranging a delivery to our Taxi box. I know Bree is relatively new, but she is just so pleasant and helpful and nothing is too much trouble. Thanks again!12 Aug 2013
WHAT A GREAT SERVICE – JUST PERFECT FOR OUR STORAGE NEEDS. TAXI BOX WAS EASY AND CONVENIENT AND ALL THE STAFF HAVE BEEN WONDERFUL TO DEAL WITH. THANKS A BUNCH11 Aug 2013
Responsive, reasonably priced and efficient – could not be happier with service. thanks10 Aug 2013
Great service and courtesy from everyone there including the Driver.9 Aug 2013
The Taxi Box service was absolutely fantastic. I will be absolutely recommending your company to anyone moving or storing goods either short or long term. Everything we packed has come back to us in exactly the same condition as the day we had it picked up from our old address. We\'re especially pleased about the no fee delivery to our new house several months later.6 Aug 2013
We were extremely happy with the Taxibox service. From the original delivery, occasional access to the boxes and re-delivery you have been efficient, polite and professional. Well done to all concerned.3 Aug 2013
Brilliant, deserve an business achiever award. Saved me so much time and money – sheer genius. Thank You.2 Aug 2013
Thanks for providing such a fantastic service! It was stressful to leave all our belongings in storage, but the fantastic service provided by your staff enabled us to put our minds at ease. Staff were very friendly both over the phone and when dropping off and collecting the TAXIBOXES and always punctual. We will definitely be recommending you to our friends.1 Aug 2013
Great service! Would definitely recommend Taxi Box!31 Jul 2013
Sensational service. By far the best value and most flexible removal and storage around. You made the normal stress associated with moving non-existent. Your end to end service is the best I\'ve ever had. Congratulations to everyone in your organisation. Thank you all……30 Jul 2013
How wonderful we found your service to be! We used your storage to de-clutter our house when we were selling and moving, and it was so easy to pack everything up in one go and not have to drive back and forth to a storage facility. What a fantastic idea. And your staff are always super helpful and friendly. Congratulations on a great business!28 Jul 2013
I found your whole process quite simple and easy. Very good business model.. and all items were delivered on time and intact. Very well organised. Thanks and well done.26 Jul 2013
Thank-you to the team at TAxi box for assisting with my move, they were very easy to deal with, Kate in the office was exceptional helpful making many changes I required along the way and keeping me informed each step of the way. Thank-you24 Jul 2013
Great service Taxibox. Your staff were helpful and the service was great. I will recommend Taxibox to family and friends22 Jul 2013
Fantastic customer service, accommodating and friendly staff and great price point. Will use them again and recommend to everyone I know. Cheers!21 Jul 2013
Hi just wanted to comment on the great experience I got from the first call when I booked the box through to when the guy dropped it off at my new place. Everyone was friendly fun and helpful. Thanks20 Jul 2013
Very professional & Amazing customer service. Follow up right through to end. Really convenient way to pick up, store & re-deliver house holds at reasonable price. Definitely recommended. Thank you TaxiBox for great service.18 Jul 2013
The experience with taxibox was great, I was able to save a lot considering there was no need to hire trucks/movers to get my stuff to a storage facility. The driver was friendly and helpful! Additionally the flexibility was perfect for me as I was unsure when I would be accessing it again. Happy with the whole process15 Jul 2013
Just wanted to say thank you so much for your outstanding service. I will highly recommend taxibox and will definitely call you in the future!! It was just so easy to have my things stored with taxibox. Taxibox have friendly and very helpful staff. I found their communication skills were excellent and easily answered my questions in a timely manner.10 Jul 2013
2 X 2 WORDS "AWESOME SERVICE" & "GREAT BARGAIN" TAXI BOX IS THE WAY TO GO.7 Jul 2013
TAXIBOX PROVIDE A GREAT SERVICE AND HAVE BEEN EXTREMELY HELPFUL, WHEN MY LIVING CIRCUMSTANCES CHANGED AND I NEEDED TO MOVE PROMPTLY TAXIBOX CAME TO THE RESCUE AND WE EXTREMELY COST EFFECTIVE. THANKS AGAIN GUYS!6 Jul 2013
WE USED GRACE SELF STORAGE WHEN WE MOVED OVERSEAS FOR A FEW MONTHS, AND THEY WERE MORE THAN A DAY LATE BOTH TO DELIVER WHEN WE PUT OUR THINGS INTO STORAGE AND REDELIVER WHEN WE WERE FINISHED. MADE THE WHOLE EXPERIENCE REALLY STRESSFUL. CALLING THEM WAS ALWAYS A HASSLE WITH MULTIPLE DIVERSIONS TO DIFFERENT DEPARTMENTS AND THEY CONSTANTLY MADE EXCUSES FOR THEIR POOR PERFORMANCE. SINCE WE HAD TOO MUCH STUFF, WE CALLED TAXI BOX FOR THE OVERFLOW. IT WAS EASY, THEY CAME EXACTLY ON TIME FOR DELIVERY AND RE-DELIVERY, AND THE STAFF WERE REALLY FRIENDLY. THEY HAVE A GOOD SYSTEM FOR DELIVERING ON THE STREET (NO EXPENSIVE AND ANNOYING COUNCIL PERMITS REQUIRED – UNLIKE PODS) OR ON SITE. WELL DONE.5 Jul 2013
Best way to move and store. No weather or time issue. Thank you Taxibox4 Jul 2013
The service from TAXIBOX was fantastic! They were very personable and helpful. The fees were VERY competitive compared to other quotes. I was very pleased with the easy and FREE delivery of the TAXIBOX unit. Overall, I would recommend TAXIBOX to anyone.1 Jul 2013
Thank you very much for your help whilst storing my belongings due to my home being auctioned. Found Taxibox very helpful they were there when they said…would use them again should the occasion arise.30 Jun 2013
The guys at Taxibox are Awesome!!! Helpful, accommodating and nothing at all broken after 6 months of storage. Made moving into my house so much easier as it was delivered when needed. Thanx to everyone at Taxibox.16 Jun 2013
Such a great service. The box was just the right size to store our garage contents during a renovation. It came on time and went in the same manner. Couldn\'t recommend them highly enough.14 Jun 2013
YOU GUYS ARE THE BEST. \'Nuff said.12 Jun 2013
SAVED ME!!! Now contains my whole entire life…And it looks so cute and boxy. Now to not let that get the better of me, counting down the days til my box and I are reunited!!7 Jun 2013
I wish to pass on my thanks…the service provided has been nothing short of exceptional. These days, I feel that businesses only hear from customers if they have a bad experience and I feel that it is important to recognise outstanding customer service because it is a dying art…I will be recommending your service to any friends, family and clients that may have need for your service.2 Jun 2013
Completely satisfied with my experience, Taxibox has been supportive and prompt in all dealings. I have no complaints 🙂1 Jun 2013
Great service, will use you again.30 May 2013
Very easy to coordinate. Staff were excellent and accommodating. Timely service, no hassles. I highly recommend them!28 May 2013
Thank you to the team at TAXIBOX for the fantastic service we\'ve received. We\'ll definitely come back.28 May 2013
You guys have been consistently friendly, helpful and speedy. Not to mention, incredibly economical. Thanks!26 May 2013
I couldn\'t speak more highly of the people at Taxibox. What a great concept. Its so flexible and the people are so easy to deal with – with nothing being too much trouble. I had three taxiboxes with different stuff in each over 9 months – its so easy to set them up and much much easier to unpack them once they are redelivered. I am not young so getting one taxibox at a time redelivered on different dates makes moving out and moving back in a much better option. Thanks Taxibox – keep up the good work.24 May 2013
Very happy with both the product and service and Jeremy went out of his way to fit in the delivery at a time that suited…23 May 2013
Just wanted to say FANTASTIC service. Have recommended to many friends and family. Really helpful and accommodating staff. Would definitely use again if needed. Thanks again.18 May 2013
From a customer service perspective you guys are fantastic! Every single time I\'ve had any form of interaction with any of you, you\'ve all been incredibly helpful, polite and kind. It\'s really nice to have that personal experience that is lacking in so many companies these days.15 May 2013
I found the service exactly as I expected, no surprises and reasonably priced. I found that the only information missing on the site is in the measurements to being able to fit the box in the garage doesn\'t include the space needed to move the box on and off the fork lift. Otherwise it was a very smooth process. Would use a TAXIBOX again in the future.1 May 2013
A big thank you for your amazing service and staff, we have never experienced such excellent customer service, even when we had no idea what we were doing, we never felt pressured or under stress, a very VERY important issues when30 Apr 2013
What a great way to store your personal items, the pick up and delivery is an excellent idea, padlocks are provided for the boxes, and the team are friendly, helpful and will support you in any way they can. Would i use TAXIBOX again? U bet!!!28 Apr 2013
very impressed 2 taxi boxes delivered on time, taxibox picked up next day great idea and save us lots of money, will definitely recommend them.18 Apr 2013
I am pleased to say I have found you and the product excellent. I expect to order more boxes once I sell my house and have told friends and neighbours about Taxibox – keep it up.16 Apr 2013