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We were very happy with our experience with Great Hawaii Vacations. We had one issue (we were not happy with our Ocean View - It was more like a Tower and Pool view) I called and left a message for Cheryl and within an hour she had spoken to the hotel and had us moving to a better room the next day. My boyfriends sister in-law had recommended you. I usually do all the planning of my vacations... not anymore. From the very start Tim Shaw was very helpful and both him and Cheryl were always pleasant and helpful. We had a wonderful vacation and would use Great Hawaii Vacations again. A+ in customer service!!Joanne Donoian and Charles Bridge Hermosa Beach, CA
Making my reservations though Great Hawaii Vacations was a pleasure. Everyone was courteous from the start and my check-in went smoothly because all the information was accurately conveyed to the hotel. GHV will be highly recommended to others planning travels to Hawaii. Thanks for helping to make this a great vacation!Evin Sayin Beaverton, OR
I was most impressed with your personable service and professional manner and the rates you provided were below those of your competition. My wife and I stayed at the Hyatt Regency Waikiki and our accommodations were superb. The included breakfast buffet was also a pleasant bonus. My only complaint is that our stay was not long enough! I'm not sure when we will make it back to Hawaii on our next trip but I will definitely contact you when the time comes. I will also be sure to spread the word and mention you to any friends or acquaintances that are planning a vacation to Hawaii.Drew James Burnaby, B.C.
My vacation was awesome. This is the first time I used your site, and there is always a bit of trepidation when using on-line services. Every aspect of our reservation was perfect, plus there was the little extra of a luau at the Polynesian Cultural Center that we were unaware of. The service we received from the agent (Patti) was second to none. We cancelled our Hotels.com reservation as your pricing, and more importantly service, was better by far. We definitely plan on booking with you again next year!Sincerely,
I just want to thank you for the Slind family for the excellent experience I have had with you on booking our family trip to Kauai this summer. You just have the most kind demeanor and ooze with professionalism. I have personally booked many trips before for business and pleasure and this by far was the easiest I have ever done. I honestly believe if you looked up the word "world class customer service" in the dictionary that there would be a picture of Scott smiling back!! We will be letting you know what a great time we will have. Best wishes and thank you again,Eric and the Slind family Longview, WA
We had a wonderful time at the Kanapali Shores. Everything was so nice. The staff was good, the restaurant was delicious and we loved the grounds. Our room was a garden view one bedroom and we enjoyed sitting on our spacious balcony and looking at our lovely view. The beach is small but if you walked down just a little the beach was much larger. There is a supermarket right across the street and in walking distance a farmer's market. We would definitely stay there again.Diane V. Lincoln, CA
We are very satisfied with Great Hawaii vacations. Patti was very helpful in arranging for our accommodations at the Mana Kai Maui, did the research on airfare and booked our flights and also gave us very good advice for activities while in Maui. Patti was very responsive to my inquiries, usually responding the same day, even considering the 5-hour difference in time zones. I would highly recommend Great Hawaii vacations to others who are considering vacationing in Hawaii.Michelle B. Maple Grove, MN
Very much enjoyed our recent stay at Maui Kameole. (Feb. 10 - 21st, 2011). From the booking process, through check-out, we encountered no problems at all. Very pleasant staff to work with, and very accomodating. As you know, there were actually two reservations. About a week before, we did inquire as to whether the assigned units would be close in proximity. We were next door to each other, which worked out great. Accomodations in both units were good. K205 was a little more updated in decor than K204, but we were not there to judge the interior!. The grounds of Maui Kameole, the pool, the bar-b-que area, access to parking, etc. were all very good. We would definately use Great Hawaii Vacation again, and would also stay at the Maui Kameole again without hesitation. Thanks for all you do/all you did!Steve B. Oakdale, MN
I wanted to give you some feedback about my trip to maui as you requested. Very wonderful. The Sheraton Maui was a good choice and lovely spot. Hotel staff were great and they upgraded us when we got there to an ocean view just like you said they would. I really appreciate your help and the great price you gave me on everything for the trip. It was so easy. If you have any Fantastic cheap specials in the future to tropical spots, please let me know about them. I would be happy to use your services again sometime. Thank you so muchJulie B Beaverton, OR
Just a note to let you know our Hawaii trip was fantastic! The resort you recommended for us was perfect. The condo was spotless and beautiful, and Napili Point is just the speed for us--small and relaxed, quiet, and family-oriented. The proximity to the beach and being on the beautiful bay made sunning and snorkeling convenient and fun. Being close to Kapalua made it easy for Ken to golf his "dream round." And since we were there right before the Tournament of Champions, we actually got to see some of the PGA pros practicing! We will be sure to recommend Great Hawaii Vactions to all our friends and family. Thanks again for your excellent service!Kathleen M. Longmont, CO
Dear Eric, I recently returned from the Hunt/Hedges wedding in Maui and I wanted to let you know that your suggestion of the Napili Point Resort was a good fit for my son and I. Thank you your help.Debra G. Durango, CO
Aloha ! I found an expectional internet service . I organized a fantastic trip with my family in Hawaii . I approached to a website very concerned ! The professionalism and the seriousness of the persons who have followed me in months to organize the trip has surprised me. Everything has gone as I dreamed ! Thank You ! Kavan and colleagues ! You have been all wonderful ! I'll always organize all my trips from You . Thank You again from all my family .P. Castellano Rome, Italy
Hello Kaven we just returned from Kauai, we want to give you a very big thank you!!!!! the CONDO was GREAT the LOCATION GREAT! travel the car PERFECT!!!!! thank you sooooo much for helping us create a wonderful honeymoon vacation. everything went so smoothly. We will be contacting you again this time next year for our return visit to Kauai for our 1st anniversary. we will again be staying in poipu kai condominiumns. Have a wonderful day and again a very special Thank you.Lorraine G. Modesto, CA
I just want to thank Adam at ext. 1341 for his help. We were stranded by another company 36 hours before leaving for Hawaii and had to find other lodging for our family of 5. He helped us explore all the options, including other properties and options at the property we wanted to be at. He was kind, patient, and helped me take a high stress situation and calm down. Thanks, Adam; you are the best !!!!!Catherine H. Carmel, IN
Dear Daniel and the rest of the gang. The Maui Coast was a wonderful hotel, and our room(s) were great. The people there were friendly and helpful, and the site was clost to everything. The United and Dollar reservations were also very nice. We had all the wedding activities, plus we took the Road to Hana trip in a van from Paradise, the Wednesday before we left. It topped off our trip to Maui, and we got a lot of super photos along the way. Thanks again.Patricia M. Lyndhurst, OH
We enjoyed 50% of the trip very much. As you know, half of the reason you go to Hawaii is for the warmth and sunshine, especially on the beaches. The other half is for the sights and activities. The 50% that we got to enjoy was the sights and activities. There was no warmth and sunshine during any of the week that we were there, so we did not get to enjoy any beach time what so ever. Could you see what your company could do about controlling the weather for your clients? Maybe you guys could have a talk with Mother Nature about entering into a contractual agreement of some kind. Thanks for your follow-upTracy H. Reno, NV
I just wanted to thank you for everything. Maui was one of the most beautiful places I have ever been to. The plane trip from Wisconsin and back was a little brutal. There was so much to do and we didn't cover everything. I thought we would save some trips for next time. The Hyatt was great!!!!! The service was incredible; the pools; view; beach; all of it was just terrific. I would definitely stay there again. This has been the best vacation I have ever been on. I can't tell you how much I appreciate your help and recommendations. I recommended your company to a few people I met in Hawaii and will recommend you to all I know. Thank youRosa C. Muskego, WI
Thank you for all your help in arranging this vacation for our family of 21!! You did a great job and everything was perfect! I will definitely ask for your assistance next time we holiday in Hawaii. Hawaii is a beautiful place to travel and with all our little kids, it is also the only place to be on a holiday!! Talk to you again next year Kavan!!Kathy D. Calgary, Canada
I just want to thank you for arranging this wonderful vacation for us. Everything went smoothly and my husband and I had a fantastic time! We would love to go to Hawaii again, sometime in the future, but first there are some other places in this world that we would like to see. When, and if, the time comes that we feel we can return to Hawaii we will definitely keep Great Hawaii Vacations in mind. Meanwhile, I am telling everyone what a wonderful place Hawaii is and, if they express an interest in going, I tell them about GHV as well. I just want to mention the Pacific Beach Hotel in Waikiki. We really like that hotel! Yes, it is an older hotel (and in places it shows) but the rooms are fine and the location is perfect. And the price was great too! What a deal…..every 4th night was free, so that worked out to $118 per night and free breakfast buffet every morning at their wonderful Oceanarium Restaurant. We also received coupons for their dinner buffet - buy one get one free - for each day that we were there. Reservations were a little difficult to come by at times so that shows how popular that buffet was. Everything I tried (and believe me, I tried a lot!) was delicious! Mahalo once again for your assistance!Judy G. Niagra Falls, Canada
We had a wonderful time at the Kaanapali Alii - the condo was absolutely perfect. A room for us and a separate room for the girls. It couldn't have worked out better! We would love to rent that unit again when we come back to Maui. It was spacious and welcoming. And the location of the Alii was great. Thanks for all your help.Cynthia F. Bellevue, WA
Thank you for all your help planning our vacation at Kona Village and Grand Waikikian at Hilton Village. You were right we had a fabulous time at both places. Please tell your supervisor what a fantastic job you did putting up with all my bundles of nerves. My husband was surprised right up to the time we talked to the airport agent. Even then he was not sure which island Kona was on. The people at Kona were fantastic. And what a view.MaryAnn M. Scotia, NY
Here's my feedback on our vacation: We had a great vacation. We spent 12 days in Kauai -the first week with our timeshare was booked and then I called Great Hawaii Vacations to help with a car rental and 5 additional days in another condo. The reservations went very smoothly with Great Hawaii Vacations and I was pleasantly surprised in the savings in booking the condo at Poipu Kai and the 12 -day car rental together. We arrived at the front desk and were greeted with the best Mai Tai I have ever had. Others must have thought the same because when I asked about the drink, the women gave me the recipe already printed out- Suite Paradise Mai Tai- Yummy! The condo was clean and very comfortable- no need for air conditioning -- good air flow with the windows. Great location -walking distance to Poipu and Brennecke Beach. Poipu Kai Resort is close to shopping and restaurants but also very quiet. Boogie board, umbrella, cooler - all available from our unit. I love the condo set-up -everything you need is there for you and very spacious for a family of 4. The staff were helpful and friendly. I will remember making reservations with Great Hawaii Vacations!Eleanor H. Huntington Beach, CA
We just returned from our trip trip to Hawaii. I am glad that we booked through Great Hawaii. We got upgraded to ocean view from partial ocean view and because we stayed 13 nights, we got to know a lot of the staff and everyone was suggesting good dinner options and entertainment opportunities to get the most from you money. The staff was outstanding as I thought they would since it was our fifth stay at Outrigger Reef on the Beach. The attendant at the pool was lending me his snorkeling equipment and telling me where to snorkel. Don't let anyone scare people off from this hotel because of the construction with the Trump. Just make sure they are not staying on the front of the hotel or close to the front because of the noise. I beleive construction will be going on for a while. There are not even close to completion. You really don't need a car because you can walk to many things and if you can't walk the buses run to any where you want to go. All the tours pick you up so there is no need for transportation. We rented a car for 2 days and I won't do that again. The traffic is horrible everywhere except outside of Honolulu.Just getting out of Hononlulu is a challenge. Getting back in is even worse. Dealing with the one way streets is a total hassle. Leave the driving to someone else. Thanks for not only giving us the best price but making our vacation enjoyable.Robbie S. Gaston, SC
Thank you for helping me with the reservation to Kiahuna Plantation in Kauai. It was a wonderful place to stay. The condominium was clean, pleasant, with view of the ocean. It had everything in it we could have possibly needed or wanted during our stay. The housekeeping staff was a bit annoying. They expected us to wake up in the morning and let them clean the room whenever they could. It felt we were on their schedule, not the other way around. But we worked it out eventually. We told them to come only every other day and we will call if we need anything. It somehow worked. Thank you again for your helpKristine F. Los Angeles, CA
The unit we ended up with was great. The outrigger people were a joy to deal with. I just can't find anything to complain about! MahaloDennis Q Seal Beach, CA
Thank you for your help. Everyone had a wonderful time; no-one wanted to come home. As soon as I determine our dates for next year, I'll get in touch with you so we can start watching for good airfares. As far as comments - You and your firm are my first choice for arranging travel to the islands. I've always felt that we've received prompt, patient service, in spite of sometimes numerous inquiries and indecision on our part as to selecting the most current offerings. Thank you for your consistent great service!David G. Huntington Beach, CA
ALOHA, Thanks for booking us all in to a beautiful resort. It was definitely about out expectations. It had to be the perfect location for all that attended the wedding. All the children loved the beautiful new pool. There were many hours spent in it by all. Great sized rooms. Beautifully kept gardens, overall just spectacular. We would definitely stay there on our next visit. Have passed your name on to a couple of friends.Gary S. Calgary, Alberta Canada
We had a great vacation - great! The Outrigger was extremely nice. The location was just perfect. They responded very quickly to any requests we had ( a fan not working, housekeeping not doing a full service) We would definately stay there again. In fact, my mom is already wanting to book for next year!Dana C. Brentwood, CA
We had a wonderful time in Kauai!! The accommodations at the Outrigger Kiahuna Plantation in Poipu were very nice and roomy for a family of 5. Very clean and everything in it seemed to be brand new. The gardens were beautiful and we didn't mind being in a garden view because it was so near to the beach anyway, and a significant savings for us. Our experience with you and your company was very good and simple- you were thorough, patient, and helpful - we would recommend GHV and definitely use you again. We will be planning another trip in the future just for the two of us to relax. Maybe now we qualify for a Buy One Get One deal!! We thought we would relax more on this trip, but ended up doing a lot of activities which were fun, but kept us hopping!Kerry W. Moorpark, CA
Daniel, I am so glad you e-mailed me as on the flight back I couldn't help but think of you and hoped that I would remember to send my sincere thank you for an absolutly fabulous vacation and 40th Anniversary celebration for my husband and I! Our stay on Maui in the Napili Kia was so good that we could only hope that Kaui would be as nice. Well it was! I am so delighted that you encouraged our staying at the Kiahuna Plantation (Outrigger). It was perfect and being flowers lovers, I so much enjoyed the Plummeria tree next to our porch. I had fresh flowers daily! If it wasn't for children, grandchildren and friends in Va. Beach, I would have wanted to never leave. But that is good as I hope one day we can return and use that $50.00 travel credit! Truly the accommodations and people could not have been nicer for us! Again thank you so very much for all your helpMary F. Virginia Beach, VA
Mahalo, Mahalo, MAHALO! What a wonderful time we had at the Sheraton on Kauai, and we even got upgraded to a fabulous room right in front of the ocean, which was SO appreciated! I also found the Sheraton to be a very well-run, spotlessly clean and laid-back resort. And I would definitely recommend your services to all of my friends. Thanks so very much, Patti, for making it so special!Sandy T. Atlanta, GA
We had a wonderful time at the beautiful HYATT in Kauai! Many thanks to Adam Reynolds for his help in planning this trip. Everything went flawlessly from the car rental to check-out. Hawaii is our favorite place on earth and we hope to return next summer to Maui or the Big Island!Denise S. Peachtree City, GA
My husband and I love the Mauna Lani and have been coming here for many years. This is our third time in the Mauna Lani Point Condos. We have been in the Islands twice, and the Mauna Lani Hotel as well as the Orchid (which used to be the Ritz) twice. Our particular unit-B-202 had a problem with its ice maker in the refrigerator. We had a nice ocean view, but next time would like a "sunset view" which we have had in the past-which was heavenly.Carol S. San Diego, CA
Thank you so much for helping out with our recent Lanai trip. Everything was perfect and we were upgraded to a very nice room as you said you might be able to do. We had a perfect 15th Wedding Anniversary trip and would highly recommend your services to anyone going to Hawaii. In fact, we met a couple at the Four Seasons and I referred them to you and "Great Hawaii Vacations" for their future Hawaii trip plans. Thanks again. We are still contemplating an August return. We'll keep you posted.Brad G. Tustin, CA
We had a wonderful vacation at the Outrigger Waipouli Beach Resort. Our suite was perfect, well outfitted and the location was ideal. We can only hope you will be able to get us the same suite next time we decide to go there! Thank you againWendy M. Bridge Lake, BC, Canada
We had a great time, our accommodation were great,I would give them a 5,star and everyone was very help full with all our needs.Looking forward to going back in the near future,and thank you for all your help,look forward to talking to you again,when we are ready to go. Thanks againPeter D. Delta, BC Canada
Thanks for all your help in making our trip to Maui very special. We had a great place to stay at the "Wailea Palms". We also enjoyed the golf, the road to Hana, the Whale Watching, the Luau and all other things that you set up for us. We appreciated it. Thanks againRodger C. Village Of Lochlloyd, MO
This year, it seemed our tickets and seat assignments etc. were handled more efficiently than ever. So thank you. Also appreciated your changing from Dollar to Hertz for our rental car. When we got there it was clear that the "additional driver" option was cheaper. Good. Not sure why GHV did that switch but it worked out well for us. We will appreciate the $50 credit next year when we make our plans. We will not be needing the screen saver. Thank you. We were able to fly home First Class using our miles to upgrade! What a treat. We never can use the miles when we try to book something ourselves. This was terrific.Barbara T. Walnut Creek, CA
Kavan --thanks for the opportunity to let you know via email that ALL the accomodations you arranged on both islands were ideally located for the wedding, perfect for stay, and contributed greatly to the success of my daughter's wedding plans. In addition to the great accommodations, thank you so much for taking the time before the trip to help guide me in the right direction. What this boils down to is that the trip would not have been such a positive experience without your help. Thanks, Kavan. Hopefully, you are still at Great Hawaii Vacations the next time I plan a trip to Hawaii. Send me an update if you decide to change locations. Also, people at the wedding inquired about the accomodations/planning and I gave them your name. Again, thanks.Todd J. San Francisco, CA
It was an awesome trip. Your selection of hotel was right on. If you get up to Montreal let us know. We will be glad to show you a bit our great city. RegardsTheodore S. Kirkland, QC, Canada
Yes, Maui was great. We loved the Sheraton. They gave us two great rooms on the third floor with a great view of the ocean and pool area. And the buffet breakfast tthat was included in our package was fabulous. On days that we were leaving early to do sight seeing they gave us to go boxes to fill up with breakfast goodies and coffee to go. The people at the Sheraton were so nice. We plan on returning next year around the same time and will give you a call then so you can help book our vacation. Thank you for suggesting the Sheraton Maui. We all loved it and there were 5 of us.Katherine E. Cypress, TX
We had a great time in Hawaii. It is truly a beautiful place. We stayed at the Outrigger on the Beach and it was top notch. The only issue I had was the odor of fryer oil when we were on our balcony. It was from Duke's restaurant below. We were also pleased with the condo resort that we stayed in. The staff was very accommodating. Thanks for all your help.George R. Hampden, MA
Thank You again-I put a review on Trip Advisor for The Sheraton Maui and said in it what a great job you did-I hope it will give you many bookings.Thanks AgainChristopher C. San Francisco, CA
We had a great time and did not want to come home. I'm really to plan our next trip!Susan U. Gilbert, AZ
Yes we did indeed enjoy our vacation in Hawaii. Thank you to the attentive GHV staff for their service, especially the day before we had to leave and needed documentation rushed through. No problem! Would be happy to recommend your services to friends and family.Janice S. Delta, BC Canada
Everything went fine. We had a wonderful time. We plan to go to Hawaii again next year at approximately the same time. If at all possible we will try to fly directly to the site and avoid the inter island airlines as we had major delay here. I will put together an agenda and then call you next year.Martin E. Martinsburg, WV
We have returned from our trip and had a good time. We found that the rooms in Oahu were very small. The Wyland was even smaller than Oahu Waikiki West however it was in better condition because of the renovations. The Royal Lahaina in Maui was large and newly renovated and the grounds are lovely. We would definitely stay there again if we were looking for a hotel room and if the cottages are renovated we would stay in one on them. The grounds at Royal Quest Poipu Kai were also beautiful and well kept and the location is great. The condo we were in was badly in need of renovation and cleaning.Helen T Calgary, AB Canada
The renovations they have done at the Reef on the Beach are beautiful and overall we had a very nice time. Unfortunately, our room was at the front of the hotel directly across from the construction going on with the new Trump Tower building. There was a lot of noise throughout the day, normally starting around 7 am which was a bit disappointing. We normally like to leave our patio door open when we are in the room but were unable to do so as the volumn from the construction was really loud. It normally woke us up in the morning but we usually found we could eventually get back to sleep. Overall, still our favorite location/hotel in Honolulu and would certainly stay there again. The service from Great Hawaii Vacations was excellent as usual. Thanks for all your help. We'll be in touch next fall when we start looking at plans for 2010.Sabrina P. Regina, Saskatchewan Canada
I would like to thank you for your assistance with everything that was organized through Hawaii Vacations it was perfect. Your service pre and post has been outstanding thank you once again. I look forward to recommending your business and working with you again in the future.Michael B. Perth, Western Australia
Our holiday was all we wanted it to be. It was totally relaxing. We have stayed at the resort before, so we know it is good. Booking through you proved most satisfactory (except we had to ring to make the booking). Your helpful service was much appreciated. We will probably be returning in the next 18 months or so. We might try staying somewhere on the big island next time, as well as our usual. Thanks again, we will contact you next time.Jeffrey N. Killcare, Australia
We had a great time and all went very smooth. Thanks for your continued assistance, and help with the accommodation selections. We will be contacting you for the next trips needs.Thomas R. Wenatchee, WA
Thanks for the screensaver. We had a wonderful time and the Mahana was a great place to stay. We appreciate how easy it was to check in and out and the accommodations were very nice. We would have liked a chain or dead lock on the door. All there was was the thumb lock in the middle of the handle. Also some better pillows for the bed. The ones there were either HUGE, or flat-nothing inbetween. The Whales entertained us as we sat on our lanai. It was wonderful to be able to see them so well. Hope to talk to you again next year.Lois W. Hackett, AR
As always, our trip went very well. Actually the part you planned for us did, while the car and the other accommodation were fine, but I'm inclined to use you going forward. Hawaii is an important trip for us and we want to find ways to keep making it possible to go! Our only complaint is that the mattress in the master bedroom of our unit sags and is pretty uncomfortable. Otherwise, we love the location and layout, the wireless internet access (and new flatscreen TV!) and the well stocked kitchen. Thank you!Lara S. Ketchum, ID
That was the best vacation ever.. You were awesome to deal with, and everything was GREATScott H. Norco, CA
Aloha! Thank you so much for all of your help in picking the perfect spot for us in Keihei. We had such a good time and enjoyed ourselves immensely. The condo was fabulous and very comfortable, we felt like we were in our own home. The couple that came with us couldn't believe how perfect it all was. Thank you again and hope to deal with you again next year. Hawaii is my favorite place to visit and maybe we may find that we love it so that we retire there.Rob H. Vernon, BC
Our vacation to Turtle Bay was terrific. Thanks to Great Hawaii Vacation, we were able to get a room with an otherwise filled to capacity hotel. They were hosting the LPGA and it was busy. We really had a wonderful time and enjoyed every minute of it. Thanks for you help. Everything went smoothly. Sincerely, LoralynLoralyn W. Solana Beach, CA
The vacation was great. The accommodations were beautiful and all the amenities such as the pool etc were very clean and nice. It is a bit of a noisy location but all the good qualities of the spot outweighed the noise. You and your company were a pleasure to deal with and there were no surprises or hiccups….everything was as promised. Thanks again and I would recommend Great Hawaii vacations to friends and colleagues.Glenn S. Winnipeg, Canada
Thanks so much for helping us with our holiday! We all had a great two weeks in paradise. The accommodation exceeded our expectations - we'd definitely stay at Maui Kamaole again. The condo was great - clean and well equipped with a very comfortable bed, lots of towels, a beautiful lanai were we ate most of our meals with a view to the ocean and lots of toys for the beach. We were very sad to leave and can't wait for our next holiday to Hawaii!!! CheersLynn C. Victoria, BC
We loved our trip...had a good experience with Dollar rent a car...enjoyed the condo and had a fabulous time. You provided great value and we deeply appreciate your help. Thank you.Susan R. Mission Viejo, CA
I am just writing back to give you feedback about our trip to Kauai about a month ago. Everything was great and we will definitely be using Great Hawaii Vacations again. Our hotel was beautiful, the price was better than we would have paid had we booked ourselves, and there were no problems with the room, car, or any part of the package. Thank you for making it a great trip w/very little effort on our part!Barbara S. Skokie, IL
Thanks for your help booking our stay in Hawaii. It was everything you said it would be. The turtles were a big hit. I do appreciate your extra efforts to make sure our stay was wonderful. My husband's parents were thrilled.Lauriellen C. Goldendale, WA
We had an Awesome trip to Hawaii. Our accommodations were beyond our expectations. The Kaanapali Alii staff was so friendly, the grounds were nice, right on the beach, maid service was great, everything very clean. We would definately go back and stay there again. The only dissappointment on the trip was having to come home. Thank you for setting this up for us we were very pleased.Amy A. Mt Angel, OR
Aloha from San Diego, We had a great time in Kauai, I wish I would of booked an extra day or two longer 9 Next time, I will make this a 10 day vacation. Everything was perfect !!! And, your rates were GREAT!! The Grand Hyatt was beautiful, the kids did not want to leave the resort !! I would definitely used Great Hawaii Vacations AGAIN !!! Also, thanks for the referral to Barefoot Tours, we booked a zip line safari.Elizabeth M. San Diego, CA
Scott was really great to work with. We had a problem with backpacks for kids when we checked in and Scott was able to speak to the manager and we did get them on the last day. The outrigger Resort rooms were amazing however the workout room was really bad. There was were 4 exercise bikes, 3 of which were recumbent, 2 of which did not work There are no other cardio machines. There is a weight system that only oneperson can use at a time. So if you want to use the weights you have to wait ( pardon the pun) b/c you can't work in There are no weights to put on the ab machine. So that was a dissappointment. The staff was vey friendly and the spa was nice We really enjoyed KauaiSarah B. Sun Valley, ID
We loved Maui and our stay at the beautiful Maui Kamaole which was arranged for us by Patti Taylor from Great Hawaii Vacations. Our unit, D-112, at the Maui Kamaole was nicely decorated and fully equipped. The kitchen even had a blender for making those great frozen tropical drinks. The condo had an HDTV with DVD and surround sound system. We were pleasantly surprised to find boogie boards and beach towels there for our use. The washer and dryer came in handy since we stayed for 10 days. The lanais at Maui Kamaole are very private with beautiful vegetation. The location at the south end of Kihei was very convenient to the airport, road to Hana, Iao needle, Haleakala, and had the best beaches. We didn't mind not being right on the beach since it was a very short walk across the road. The beaches in Kihei and in the Wailea are beautiful and many have great snorkeling right off the beach. Many thanks to Patti at Great Hawaii Vacations for making our first time in Hawaii a dream come true for us!!Donna V. Topeka, KS
Our Maui vacation was wonderful and the condo #20 at Kahana Village made the trip! I described what we wanred to Patty and she worked on it until she found the perfect place. We did not want high rise resort-- this unit was at the corner on the beach giving us gorgeous views. Our 6 yo grandson could go from pool to ocean right at our condo. The kitchen was very nice, so we ate breakfast and some dinners in. Everything went very smoothly and we credit Patty for that. Please thank her.Marianna L. Fredricksburg, TX
I really appreciate the recognition. We had a great trip. We were so happy to show my mom the island.Jan G. Regina, SK
We were very pleased with our accommodations (especially the price)and the response of CRH when our washing machine broke down mid-week. We will definitely contact GHV next year when we plan our annual trip to Maui. Thankyou for your service.Colleen P. Summerland, BC, Canada
We enjoyed our vacation. The lockbox system for after hours arrival was a bit of a challenge late at night, in the dark without our glasses, luckily the night manager helped us - he was very nice. It was pleasant and a more relaxed stay for me to be able to go out on the lanai to have a cigarette rather than having to go outside each time. We went to the morning orientation that they offer and that was a big help to us finding out all that the island has to offer. The Maui Sunset was a little older than we expected but the setup, grounds and location were beautiful & very well kept. I will probably be returning at some point & I will keep your contact information. MahaloJulie P. Calgary, AB, Canada
Hello Herbie. We as a family must thank you for the most wonderful stay in Hawaii. I don't know who you have as a contact over there but you were true to your word, we had a top floor room in the Alii tower overlooking the beach and the Pool. What a joy it was to sit on the lanai and watch our children swim in the sea. Please pass this email on to your Manager you deserve credit. With thanks and best wishes for your future. MahaloRodney K. Angaston, Australia
I have to say that my vacation was everything I had hoped for. The hotel staff were very friendly and helpful and the breakfast that was included was an amazing feast. I had a room that looked out at the ocean from the deck and I was on the 6th floor so I had a wonderful view of the sunsets and I fell asleep to the sound of the ocean every night. The turtles were right there in the water surrounding the hotel and I was able to walk to the snorkeling. They also had a free trolley that ran all day that took you to Longs and to a sandy beach then to downtown. It ran on schedule so I could plan accordingly. I found a good tour guide and I saw some incredible places on the big island. Everything went off without a hitch so as nervous as I was picking an agency online I have to say I would do it all again and I may! Thanks for everything!Jana P. Portland, OR
Just to let you know, we had a great visit to Napili Point- we were upgraded to a 2 bedroom condo, very clean with a good view. Only downside the hot water kettle had not been cleaned out and smelled really bad. we will definitely book with you again.Jane G. Anchorage, AK
Thank you for your email. My holiday went well, had a great time (but who wouldnt in Hawaii? My thanks to your sales representative Patti Taylor who was very professional, courteous and helpful. Patti booked exactly my requirements in a quick, efficient manner and provided all the information I needed. I thank you for the offer of the $50 voucher. Again, many thanks to Patti for a job well done.Mark L. Hope Valley, Australia
We were very satisfied with both the Kea Lani and Dollar car rental.Jon M. New York, NY
The vacation was beyond wonderful. Every aspect of our trip was perfect; from the flight, to the accommodations - it was a "perfect" vacation! I will absolutely use your services again when booking my next trip. Thank you so very much!!Kristen L. Las Vegas, NV
We were very pleased on the accommodation, and all aspects of our booking. Somehow the night security guard was there when we drove up so we didn't even have to phone for someone to come for the late check in. Nice after a long trip. The office staff were very helpful and pleasant. When we mentioned that the pull out couch was not useable for sleeping, the staff quickly gave us some futons for the kids. Great service all around.John M. Burnaby, BC Canada
My wife and I are very pleased with the efforts made to make our Hawaii vacation a lifetime experience, such that my wife has asked me to look into a vacation to Hawaii in the future. Best vacation in 45 years of marriage. In sharing my Hawaii experiences with co-workers a few have requested information to contact Great Hawaii Vacations.Philip F. Washington, DC
Thanks for the screensaver offer. We had a great time on Kauai and hope to be able to get back to the islands again soon. Everything went very well and we really enjoyed the Poipu condo. Thanks again.Brian H. Baltimore, MD
Thank you for the welcome home message. Our trip was very enjoyable, as expected. Great Hawaii Vacations provided a good package, for which we feel our expectations were met. This was the second time I've worked with Kavan and, as with the first time, he was always courteous and professional while providing answers to any and all questions and concerns. I would definitely contact Kavan for my next trip and would recommend him to family and friends, without question. Again we were very pleased with our Great Hawaii Vacations experience, although I do have a little "constructive criticism". I initiated contact and coordinated all of the reservations, yet the name that appeared on the car and hotel reservation paperwork was not me, which created some confusion until we realized the reservations were shown under the first name listed alphabetically. Also, I believe your clients would appreciate being made aware of the hotel parking restrictions and related fees which amount to a substantial amount and a big surprise, when not expected. Example: We rented a car for 9 days and had expected to pay "self serve" parking at the hotel, so were a little surprised when we had to pay $20 per day plus tips for valet service, as there was no self parking. Amounted to well over $200.00. We folks do a wonderful job of servicing your clients and I will always look for Kavan Murphy and Great Hawaii Vacations for my paradise vacations.John Q. Edmonds, WA
Guys... thank you thank you for the best vacation in Maui... simply the best.. unbelievable room on a cliff over the ocean and it was all ours for 11 days .... and thank you for the gifts .. we felt very welcome and cared for ... you out did yourselves on this one.Susan V. Los Angeles, CA
Accommodations were great. Generally, people at the registration and valet/bell desk were a little "aloof" - I would grade it as "not so good" customer service. It was "ok", however, in this economy, I would think that they would be "falling all over" us to provide excellent customer service…ah well. Food service was good. Coupons for breakfast every day was AWESOME!!! Will definitely contact you again for assistance.Beverly S. Aiea, HI
Just wanted to let you know that we had a excellent holiday. Could not have asked for anything better. Thank youRobyn M. Brisbane, Qld, Australia
Replying to your e-mail our experience was excellent. Your prompt confirmation to my reservation and your follow-up were efficient and when I e-mailed you with a question, that too, was promptly answered. Ohana West, I had stayed at before and I would again. You also have something else working for you - the WEATHER! Norma DacreNorma D. Surrey, BC Canada
This was the 2nd time we have booked with Great Hawaii Vacations and the experiences have been great. Daniel Blau has taken care of us very well with his exceptional customer service. The Hyatt Regency Waikiki is one of our favorite hotels and the deal we got was unbelievable to some of our friends, most of whom has asked for GHV's contact information. The free breakfast buffet and car made the trip very enjoyable. I look forward to our next trip with Great Hawaii Vacations and Daniel Blau.Michael S. Foster City, CA
Thank you so much for helping me book my hotel through Great Hawaii Vacations. I originally booked the Aqua Wave Hotel, and you offered a recommendation on the Resortquest Waikiki Beach Hotel. I took your advice and cannot thank you enough. The location was great, as well as the amenities & services the hotel had to offer. I would definately stay at that hotel again.
Because of the great service that I got from Great Hawaii Vacations, I have referred other friends of mine who are interested in going to hawaii to book their trips through your company.
Thank you again for all your help and for making my trip to Oahu fantastically enjoyable!
Thank you. We had a wonderful time on our vacation. The hotel grounds at the Maui Prince were lush and beautiful and the view from our room was magnificent! It was so wonderful waking every morning to the sight and sounds of the ocean and the birds. The hotel staff was very helpful and accommodating. The only problem, of course was that it went by too fast.
We were very pleased with everything and would recommend Great Hawaii Vacations and the Maui Prince to anyone going to Hawaii.
Thank you for planning our vacation. The Ritz-Carlton was outstanding. The car rental and the breakfast package were also great.
I just wish Northwest Airlines served decent food on their flights (we made that reservation - not you!). For an 8 hour flight from Minneapolis-St. Paul to Honolulu, it would be at least nice to purchase a warm meal. What they sell you is very disappointing.
When we go back, we will certainly use you -- and we will recommend you to others.
Our Hawaii vacation to Napili Kai Beach Resort, Maui, was marvelous! I searched the web myself to find where we wanted to stay in Maui. Napili Kai Beach Resort looked just like what we were looking for. I called the Great Hawaii Vacations number, spoke and received wonderful assistance from Kavan Murphy. He was very polite, and familiar with the Resort to help me with making my booking in a lovely Studio Ocean Front. We loved everything about the Napili Kai - very friendly/helpful service, location, great restaurant, snorkeling was excellent, not to mention seeing where the turtles hang out and actually swimming with them right next to us. This was our 2nd trip to Maui, and we will definitely rebook at Napili Kai Beach Resort on our next return. We were last in Maui 8 years ago for our 25th anniversary, and even my husband said we won't wait another 8 years to return!
Also thru Great Hawaii Vacations, we received an email regarding booking activities. So I did book with Andreas Romer (Barefoot Tours Hawaii) for our snorkel trip out to Molokini Island, and the Feast at Lele Lu'au, both being wonderful. Receiving the vouchers, via email for the activities before leaving home put the trip together so nicely, so all we had to do is have fun and relax when we got there. And that is just what we did!
Thanks for helping us have a lovely vacation in Maui.
Our vacation was great!
Patti did a wonderful job is setting up our plans and she was very attentive to our needs, we could not ask for more. The condo was clean, spacious and looked just like the pictures that Patti sent us.
Again thank you for your help and hopefully we can work with you again in November 2008. I have a birthday in November and we are thinking about another trip to Hawaii to celebrate my birthday.
I have to tell you that our vacation in Maui was unbelievable!! From the plane to the car rental to the hotel, there was not one glitch. United was fabulous and left on time, including the connecting flights in Chicago on the way out and in San Francisco on the return. By the way, it was a great idea to connect through Chicago. It gave the girls a little stretch before the 9-hour flight out. The Grand Wailea Resort was fabulous! Your recommendation to stay in the Lagoon wing was also spot on, since it was literally a stone's throw to the pool. If you should book soon for another family that loves to swim, room 0064 is the room to have. We could walk from the patio right over to the pools. The time of year that we went must have been the time to go, too, because we had our pick of chairs and plenty of room in the water. The water elevator was AWESOME! My husband and our 11-year old had a private scuba clinic and, since they were the only ones that showed up, received a free CD documenting their experience. The room wasn't noisy and we loved sitting outside to watch everyone having fun in the pools. We also took advantage of the complimentary art and garden tours the resort had to offer, which everyone loved, including the three girls. And, we could easily walk to the Wailea shops, which we did twice. We took your advice and stocked up on snacks before arriving at the hotel, which again was convenient to have so close to the pool. One day we spent 5 hours in the pools, stopping only to walk up to our patio to get some snacks. And, since there were plenty of reasonable places to eat in nearby Kihei, we often went there. We did eat at the Humuhumu restaurant one night and were seated right next to the lobster traps. The girls enjoyed that a lot. Cafe Kula was great and we ate in the Grand Dining Room the last morning. What gorgeous views from there! We went to the beach every day and were able to see whales one morning. That was quite a treat! And, on the last night, we went next door to the Luau at the Marriot, where the girls took a quick hula class. We did lots of things and had such a great time that we defintely plan to go back! Next time we'll extend it to two weeks, though, to give us time to do more. Thanks for all of your suggestions and tips. It was a pleasure working with you and your colleagues. I will be giving your information to a neighbor that is now interested in going, based on our experience. Aloha,Julie Medway, MA
We had a great and beautiful holiday in Hawaii. Thank you very much for the reservations. We were well treated at the Condo and the accomodations were as we expected: FANTASTIC.Ray Lalonde Ottowa, ON, Canada
My family and I arrived at Turtle Bay Resort this afternoon after we took the scenic east coast drive. It was an exceptionally pretty drive on a sun drenched afternoon. Our check in at the Registration desk was very efficient and the staff were friendly and attentive. We arrived at our room on level 6 of the South Wing and we were instantly mesmerised by the beauty of the outlook from the room. Thank you so much for making the special effort to provide these wonderful impressions that we will remember long after the holiday is over. Especially nice was the surprise chilled bubbly in our room when we returned from dinner this evening.. It has certainly made a wonderful day even more special. We are so glad that we have chosen Great Hawaii Vacations for our anniversary and we will recommend your services to family, friends and colleagues when they think of traveling to Hawaii. We hope to enjoy more of Turtle Bay in the days ahead.
Mahalo and our sincerest wishes,
I found the level of service that your company provided excellent. I appreciated the speed and honesty of your company as it was our first time to Maui and we were not too sure what to expect.
When we checked into the Maui Kamole, the brochures provided and the phone numbers all very clear and easy to reach. I especially appreciated the fact that we could check out at 3:00PM! Having the extra beach towels and chairs to use at the beach were great.
I would recommend your company to others.
Our experience with Great Hawaii Vacations was fabulous. I also wanted to let you know how much of a help Patti Taylor was. Whenever I called with a question, Patti always called back in a timely manner & had the answer.
Thanks Again,
I was very pleased with the service I received regarding booking my hotel accommodations in Waikiki. As my hotel was booked shortly before I was scheduled to depart, it was reassuring to be told that if I hadn't received my confirmation via email within a few days to please call back and the reservation would be tracked immediately.
The Ohana Waikiki West where we stayed was good value for the price we paid. ($95.00 with a kitchenette) Although the hotel is quite run down compared to the last time I stayed there, the rooms were very clean and the staff friendly. It was a bit disheartening as we made our way to the room to see all the holes in the hallways walls which had been patched over with plywood or some such substance. But our room itself was fine. Upon talking to one of the maids she advised us that there had been some water problems with the pipes.
The hotel itself is centrally located which was great as my Mom was with me and being 80 can not walk the great distances she used to.
Thank you again.
Daniel Blau was amazing to work with!! I first contacted him through an email after a search for rates at the Kiahuna Plantation on the internet. He was incredible at finding us the perfect unit at this property that fit our budget, and even called the property to ensure that there was availability. I was able to find a rate less than anywhere else I searched on the Internet, and also availability (which no one else would verify). The day before we were to check in, I called the resort directly to inquire about our room - they had no record of our reservation. I believe that the reservation had not been communicated from the main Castle Resorts office in Honolulu to the property. Both Daniel and Elaine (Castle Resorts reservationist) were incredible at not only ensuring that I had a confirmed room, but I was also given a beach front unit for the first part of my stay, and an ocean view for the remainder of the vacation. So beautiful!! Daniel did an excellent job, and should be commended for keeping cool under pressure and providing stellar customer service. Thank you for assisting in my Hawaiian vacation!Laura Egger Steamboat Springs, CO
We returned a couple of weeks ago from our 2 plus weeks on Maui. This was one of the best vacations we ever had in Hawaii. The weather was fabulous every day. 80 degrees and sunny. We've never seen so many active whales. I heard this was a record year for them. Our condo at the Hoyochi Nikko was great . The rooms aren't huge but for two people they are perfect. The grounds well cared for and the manager on site was friendly and very helpful. We got a lot of use out of the barbecue area. The pool being on the beach side made for great sun tanning and whale watching. We will definitely go back to this property. Our travel consultant was Jennifer. She was more than helpful, she was friendly and patient with me even though I probably asked too many questions, and called too often.
Every part of our trip from the flights to the car rental to the condo was smooth and no hassle. Next year we plan on taking our entire family , 5 adults and three grandkids to Maui and we be using Jennifer for our consultant. Thanks for a great vacation.
Aloha, I have got to tell you that we absolutely loved the Island. We plan on coming back. We had a great experience with you. The accommodations you set up for us were what we'd hoped and more. We will absolutely be using you for future trips. Mahalo,Malinda Headrick Georgetown, TN
Thank you to Jennifer and company for all that was done to plan and secure our trip to Maui. How thankful we were that we had flown United with all the airline issues that arose. We LOVED Kaanapali Shores (ResortQuest). Our room had a beautiful garden view near the lobby on the 4th floor. It was very cool to wake up to the swaying palm outside our window and the birds singing. We could even see the ocean from our room. Service was great (much "aloha" spirit) and how cool to be right across the street to small eateries and Star Market. That turned out super handy. We loved the low crowds, smaller resort size, lots of families and easy access to everything!! We had moved to the Hyatt Regency for the last 3 days of our trip. The kids loved the Hyatt kid lagoon with slide and small rock pools for our 3 year old. She didn't spend much time in the water until then and then she didn't want to come out. The Hyatt is a beautiful resort and we did enjoy many things while there: the wildlife, the food, the outdoor pool bar service, the path along the beach, the lei greeting... but we think next time we'll stay in one spot, like the Kaanapali Shores that Jennifer had suggested from the get-go, and save a ton of money. We spent the same amount of money on food/expenditures at Hyatt in those 2.5 days as we did at the shores in 8. (I guess I'm still learning what we kind of travelers / family we are :) Anyway, thank you for all the wonderful selections and for taking care of us so well. We certainly had the blues coming back. We'll look forward to traveling with you again and have all agreed we'll go back to Maui for our next family vacation. We have also mentioned your company to my sister who is thinking of planning a 25th anniversary in Hawaii in 2 years and to my Mom who's been wanting to go back. Sincerely,Shelley Macapanpan San Jose, CA
We were very happy with Great Hawaii Vacations. We will definitely work with you again for another trip.
The Hilton Hawaiian Village in Oahu was nice, but alot of their staff weren't too friendly or knowledgeable. I would not stay there again.
The sand in Waikiki is almost all washed away, so it is not a very pretty beach. We traveled all over the island and had a good time, but I don't think Oahu is a place we'll return to. I've been there over 20 and 30 years ago, but back then it was better.
Thanks again,
Aloha! We had a wonderful time at the Lahaina Beach Resort. It was just perfect. There was no problem with the reservation at all...we just checked in and enjoyed our stay. Thank you so much,Craig & Diane Mattson Naselle, WA
It took us a while to find a nice hotel close to the beach and not to expensive. Then I found your offer and I thougt the property would not be as nice for the price we payed. But, it was a lot better than I expected!!! Friendly staff, clean, good breakfast to take out and a very good location. The car parking (in the hotel) is a bit tricky and it took us a while to get used to it and to plan more time to get the (right) car.
We will definetly use your website again to plan our next trip to Hawaii and I think that will be soon!!!
We are very plesed too, that the area around the North Shore is still not developed and everything is so natural and not crowded and just amazing!!! I could not believe that sea turtles like to play with the huge waves like the surfers do!!!
Thank you so much!
Thank you so much for arranging my accomodations at
the Queen Kapiolani on Oahu. Although I had not heard
of your business prior to this trip, I found
everything as promised.
The room was great and neat and clean, and all went as I had hoped. I am a frequent visitor to the Islands, and will not hesitate to use and recommend your business to others.
Initially, I tried to book the reservations directly with the Castle Properties, but found no vacancies, but when I called Great Hawaii Vacations, all the red tape was washed away and I got to the islands when I wanted at a better price than I was quoted by the Hotel. The travel facilitator was very helpful, and patient when I had questions. Thank you so much for your help.
In regards to my experience and the accommodations in Hawaii, everything was wonderful. The staff were very friendly and helpful and our room was beautiful.
My mom who is handicapped had a bathroom set up for her (which was very important) and the view was wonderful. The location was perfect for us as we could find all amenities close by.
The only complaint I have is our vacation was too short and we came home to snow. So I guess we will have to make another, longer, trip to Hawaii.
Bill and I are back from our trip - we had an amazing time and loved Hawaii!
We wanted to thank you for doing such a great job booking the condos and car rentals for us. Everything was great.
We loved the Maui Sunset in Kihei. The condo was really nice, well equipped and clean. We really enjoyed being on the ground level with access to the lawn and pool. The staff were nice and the property is very well managed. We also liked the location - a bit further down the road so we weren't in the "thick" of it all, but close enough that we could get to the beaches, shops and restaurants very easily by car.
Both car rentals were good.
We also enjoyed our time at the Kona Reef. We had a lovely third-floor condo with a view over that cute little beach. When we got there we said "way to go Carrie!" We loved sitting on the balcony watching the people, dogs, birds, trees, waves etc....it was so relaxing.
Hawaii is such a lovely place. The people are so wonderful and friendly - there's a very special vibe there.
We really appreciate all your help planning our trip. You did a great job! You were always so friendly and nice to deal with and very prompt in getting information to us. I've recommended Great Hawaii Vacations to two sets of friends who are planning trips.
We certainly hope to return to Hawaii some time - I think it could become addictive!
Cheers - All the best!
Aloha and Mahalo,
Our trip was great. I have nothing but great things to say about Great Hawaii Vacations. I feel like we got a great deal and good
customer service to boot. The hotel was great and we plan to visit again as soon as possible.
Thank you so much for a wonderful holiday. From being met at the airport to finding a wonderful box of chocolates in our room when we got in, it was up on top of the great trips we have taken.
This was my fourth trip and my husbands third, and we enjoyed it immensely. The Moana Surfrider is the nicest place we have ever stayed in. The service was exemplary! Thank you again.
We had a great time! We loved our resort. We will definitely go there again.
Everything went fine as far as our reservation for the condo and the rental car that I reserved with Jennifer Runyon Turner. She was very nice on the phone and in her emails. It was the first time that I tried using a resource other than a travel agent here in town. We were very happy that everything worked out great.
Thank you to Great Hawaii Vacations. We will use your service again in the future when we return to Hawaii.
As you know, going to Hawaii was a life time dream of ours and it was everything we had ever dreamt of and more. Our accommodations were wonderful and if we come again we'd love to stay at the same resort.
We really enjoyed our location on the first floor .. we were right across from the BBQ's and my husband loved going out and meeting the guys as they cooked and of course enjoyed a small libation while doing this. The hot tub was also a great meeting place where we spoke with people from all over. The sunsets were so awesome!! Your grounds were just spectacular and the groundskeepers kept everything just spotless.
We had a wonderful time and I'd recommend the Turtle Bay Resort to anyone.
The Mauna Lani Point Resort was a beautiful place to stay. It was the first trip for my mother so we were truly happy to be able to show her some of the beauty of the island all in one setting. We would definitely stay at the resort again and want to thank you for your help with our trip.Jennifer Gutierrez Stockton, CA
Hi There, Our vacation to Maui was Fabulous. Wade Calvert provided me with Excellent service. The Condo we stayed in was clean, beautiful and location was great.. I guess I can't say enough... WE JUST LOVED IT. If there's one thing I could mention, it is the check out time: 11:00 am. In staying in a Condo, one of the requests were that a load of towels or as much as possible get done before we leave as well as run the dishwasher before we leave. Because the rule is that we can't run the washer before 8:00 am, and I didn't want to run the washer and dryer at the same time (I didn't want to set off any breakers, I wasn't sure); with showers in the morning, complete the packing process, putting out the garbage, washing towels and bedding, running the last load of dishes, to top it all off tend to a 3 year old, checkout time became a bit stressful.. We managed to do all that but not with rushing around all morning long. Having said all that.... We still Loved the whole process.... ThanksMarta Cordeiro Edmonton, Canada
THANKS FOR YOUR HELP IN SECURING OUR VACATION IN HAWAII. YOU ARE MEGABITS ABOVE IN REGARDS TO YOUR CUSTOMER SERVICE. I AM SO TIRED OF THE ORDINARY, USUAL, REGULAR, AND TAKE IT OR LEAVE IT ARROGANT TRAVEL CONSULTANT. YOU ARE THE BEST I HAVE SEEN IN MANY YEARS. I AM NOT CONDESENDING WHEN I SAY IT IS A DELIGHT TO WORK WITH YOU, SCOTT, AND THE STAFF YOU WORK WITH. YOU FOLKS ARE UNDERSTANDING, PROFESSIONAL, AND HELPFUL AND RATIONAL WHEN IT COMES TO WHAT WE NEED. THANK YOU AGAIN.BRUCE Ojai, CA
We stayed at Ohana Waikiki West and it was clean, quiet, comfortable, with a convenient location. The housekeeping staff was great and everyone was very friendly. I especially liked the large bathroom with the extra closet. We would definitely stay there again.Cheryl Laux Ballwin, MO
We are now back from our Hawaii vacation. Everything was
fantastic. The condo was beautiful and the weather perfect. The staff at the Whaler were very helpful. We drove around all over the island and we feel that Kaanapali is the best place for us to stay, as you suggested.
I want to thank you for all you have done for us and we look forward to going back.
Jennifer, our agent that i was dealing with went above and beyond to help me plan this trip. Our hotel was outstanding we even were upgraded in our car rental. When we go again i will be calling Jennifer to help in our booking. We enjoyed everything except the traffic.
Thank you,
I booked a room at the Maile Sky Court in Waikiki for Pro Bowl weekend. It was a last minute booking and your company had by far the best rates ($60 cheaper per night than any other site).
I got a room with double twin beds as requested, which was a very important part of the reservation. The hotel was nice, clean, and the staff courteous and helpful. The room was decent. We had a view of the city, hills, and a partial view of the beach.
It wasn't a large room but it served its purpose fine. The door to the bathroom was difficult to close and there was some mold on the curtains in the bathroom. For the price the room worked out just fine.
I would definitely recommend both the hotel and Great Hawaii Vacations to anyone planning a trip to Hawaii. Thank you for helping make a quick, budget-conscious trip possible!
We very much enjoyed our accommodations at the Royal Kahana, and will probably return there on our next visit to Maui. Your staff was very pleasant, personable, and easy to deal with. Thank you for a thoroughly enjoyable experience.Jim Tulsa, OK
The accommodations, weather, and the entire trip were wonderful. I truly appreciate the efforts provided to ensure my vacation was the best. The facilities, availability and responses provided by Patti were wonderful and helped me in deciding on a final resting spot!Jeffrey Dahlgren, VA
Thank you , we had a wonderful time again in Hawaii.
Thanks to Kavan for the good seats on our United flight.
We stayed at the Outrigger Waikiki on the Beach. Great location, restaurants, and service.
We were on the 16th floor. They have an express elevator to Floors 14-16 and to the rooftop penthouse spa and exercise room. So getting up to our room was easy.
Our breakfast was included and we ate at the Hula grill most mornings which was excellent.
The dining is so good there and the view from each restaurant overlooks the beach and diamond head that we ate nearly every night at the hotel.
Valet parking was efficient and they always offered driving directions.
They provide free phonecalls locally and to the mainland US. I used the spa one day for a massage which was wonderful.
We would stay there again and of course will book with Great Hawaii Vacations.
Thank you,
The trip was good.
All reservations went as arranged with specialist.
Just a $9.00 parking fee at hotel was a bit of a surprise.
The hotel is older, clean, but common areas not in the best condition, at least in the building we were in. Everyone was polite and helpful. Maid service was very good.
even when we told her when we didn't need fresh towels and linens she replaced them.
Location was excellent. Next to all of the other hotels and shopping.
FYI the hotel even had computer in lobby with a page to connect to airlines for check in and boarding passes.
All in all it was a good value compared to other hotels on the beach.
Thanks for the welcome back. We had a wonderful time, weather was GLORIOUS!!! All accommodations were excellent and we encountered no problems. We will definitely ask you next year to book for us again! Mahalo!Charlotte Forte Reno, NV
We had a wondeful time. Although there wasn't a king sized bed in the room (which we requested) our room had the most wonderful view of Waikiki. It was on a great floor and looked at Diamond Head. It came as a huge surprise to us to have such a great view and such a nice room. Thank you for everyting. Oh I must add, your prices were better than booking directly through Ohana. I will use you every time we go (annually). Thanks for everything.Dolores Calgary, Canada
Just wanted to say I had a great time in Maui and to thank Great Hawaii Vacations for helping me with my holiday plans. Jennifer was very helpful and pleasant to deal with. Our accommodations were wonderful. Look forward to going back. Thanks again.Penny Millarville, Canada
We had an awesome vacation, and I can not wait to go back....especially as it is snowing outside as we speak. I do love snow and skiing, but after such a warm and wonderful vacation, I kinda wish the 5 feet of snow in my yard would just disappear....visualizing it as white sand isn't working!!!
Our stay with Suite Paradise at Poipu Kai was great. Our condo was clean, spacious and had several nice touches. I only have two comments that would not be considered as positive: the beds were VERY firm, and I do like firm beds, also the condo had carpeting throughout which with the humidity has a musty smell. Tile would be a better choice. Apart from that all I can say is it was fabulous!!
Your company was easy to work with. Patti was more than helpful both on the phone and by email. I would certainly consider booking with you again.
Many Thanks for the service.
I am giving your contact info to my neighbors, they have never been to Hawaii before so they will need lots of help. I think they want to go at Christmas as well. I will also post your info on our social club wall for all to see!
I want you to know that I have been dealing with Wade with regards to our travel accommodations for a few weeks now. Wade was able to find us accommodations when I thought we were going to actually live on the beach for a couple of weeks. (We spent a lot of time looking for a place but was not successful at all. We were getting nervous, we had airline tickets but no where to stay) Wade has been very helpful in assisting me in all my requests and answering my silly questions. So thank you to Wade for being the best long distance Customer Representative. Wade, you do good work and I really do appreciate it. Thanks again.Marta Cordeiro Edmonton, Canada
We just wanted to say that all went very well with our recent vacation at Papakea. The three weeks went by too fast obviously and we arrived home to much, much colder weather. Yesterday a little bit of snow!!!
We had a great suite at the hotel, good service and beautiful weather and the staff were very, very good to us. They placed us in Unit C309 and it was great.
Thanks again.
I must say my daughter and I enjoyed very much our stay at the Outrigger Luana. the accommodations were just what we were looking for and the staff in the hotel were very pleasant and attentive.
I would also like to thank Patti, who attended to us in a friendly and efficient manner. It was a pleasure doing business with her.
I will certainly recommend Great Hawaii Vacations to my friends and family.
Everything was wonderful during my Hawaiian vacation. The room and accommodations at the Mana Kai were perfect and just what I was looking for. There were no hiccups on the trip and everything went very smoothly.
Thank you!
My wife and I stayed in unit 13-E in the Ekahi Condominiums in the Wailea development on Maui. We have stayed in the unit many times before, and once again it was excellent. Great Hawaii Vacations handled our condo and rental car reservations efficiently. We always have good experiences with the Great Hawaii Vacations staff.
The only minor complaint was with the hot water faucet in the master bath in the shower/tub. It was very difficult to get hot water to come out with any force – while the cold water came out very strongly. Also, the hot water in the guest bath came out strongly as well. It appeared that the hot water faucet in the master bath was loose, because we had to turn it off and on a few times before any hot water would come out at all.
Anyway, everything else was perfect and we loved our vacation. Thank you once again for a wonderful trip.
Excellent vacation. Tough returning to the freezing cold of Colorado!
The condo at Kona by the Sea (#121) was ok. The location of it was excellent but the general condition of the interior was rather shabby. Huge crack in the master bedroom wall which needs repairing. Furnishings were very basic. We understand each unit is privately owned but these owners really need to spend some money on updating.
In contrast, we visited friends staying in unit #112 which was beautiful inside.
The complex was exactly as we had imagined. Well maintained swimming pool and small man made beach. Relatively quiet. Towels and loungers were readily available. Staff were friendly and helpful.
All in all, a great experience.
We actually just got back yesterday, and we greatly enjoyed our
vacation. I would like to thank Adam Reynolds, our travel consultant. He did a great job and bent over backwards to help us and reserve what we needed. I already recommended your company to co-workers who want go to Maui.
Mahalo and we will certainly use your services again! Merci!
I called Great Hawaii Vacations for assistance in booking my son's honeymoon on Kauai. Scott Luebbert was wonderful to work with. He found just the package I wanted (car and hotel) and got me a very good price. Great Hawaii even arranged for a lei greeting for the arrival in Maui, where my son and his wife arrived from the mainland. Scott was very pleasant to deal with and always ready to respond to my requests.
My son and his wife said that their honeymoon was the best trip they've ever taken, and that is saying a lot because they have traveled extensively!
This was our fourth or fifth trip to Hawaii and certainly one of the best. Flights were on time, car was ready to go, condo was great, the weather was beautiful. Absolutely no complaints about anything! We'll be sure to book with you again on our next trip.
We had a wonderful time at the Waikiki Beach Tower. It was in a great location and beautifully furnished. The service was excellent: maid,valet,etc. They went out of their way to get us anything we needed: extra towels, air mattress. A Great place to stay!! We relaxed, soaked up the sun, shopped and saw a few sights (We had toured the island on a prior trip). We even got to try surfing!! We highly recommend the Waikiki Beach Tower. Thanks to you at Great Hawaii Vacations. We had a Super trip!!
My experience with your staff and my holiday experience were both awesome.
Your staff kept in touch all through the process and also helped me with the final payment process which was greatly appreciated.
I love Hawaii and will be back again as will my family.
I have recommended you to many of my friends without any hesitation.
Thank you for making the holiday experience a pleasant one.
Congratulations on your excemplemery customer service
Kind Regards
Our vacation in Maui and our stay at the Palms at Wailea was fantastic. This was our 13th time to stay at the Palms and we could kick ourselves for not buying a unit 14 years ago when they were more affordable. Only suggest would be to establish a place where people could leave stuff for the beach like chairs, umbrellas, boogie boards, masks, coolers, beach toys, etc. for other people to use and then return. We usually buy these kinds of things at Walmart/Costco rather than renting as it is cheaper if you stay more than a few days and we usually end up leaving them in the condo. A central location at the Palms might be better since the next renter of the condo might not need this stuff but someone else renting another condo might. Regards,Bob Arao
We had a great time at the Turtle Bay Resort. The resort was very clean, very luxurious and quite stunning. Although the weather was not cooperative, the resort staff was quite courteous and helpful. Most of the restaurants were great. I would certainly recommend this hotel to anyone wishing to go to Oahu.Brenda Truman Tacoma, WA
Except for the hassles at several airport security points, our vacation at The Palms at Wailea and Fairway Villas was very nice. Of course perfect weather most of the time helped immensely. The grandkids and their parents especially enjoyed the Fairway Villas and its proximity to "A" Beach. My husband and I were bumped off our originating flight to Maui, due to the untimely Dec. 25 snowstorm, but our daughter and her 3 boys got on the plane. Due to weather, safety and labor issues, the entire planeload of passengers were forced to sit on the ATA plane for 4 hours (and offered no food, only drinks) before it finally took off. Consequently, they arrived at the Palms about midnight, but were met at its entrance by a security guard who facilitated my daughter's registration and helped her find her condo.
Your help in booking our Dollar cars took all the worry out of arriving at both the Maui and Kona airports. It should be noted that Dollar only rents out Dodge cars, I think. The engineering on the Avenger is very illogical, but this has nothing to do with your efforts!
I appreciate your prompt responses to my booking requests.
I wanted to send you this quick note of thanks for your companies handing of our most recent trip to Kauai. From the very start of the process I had the pleasure of working with Carrie from your office and have had a very easy time of the booking, pre-trip confirmations and followup while we were on vacation. At one point there was a financial mix up regarding the amount that we had paid with the resort and within several hours the situation was clarified and there was no stress or inconvenience involved. Both the resort and your company were very quick to correct the error, (which was minor and easy to make).
I would not hesitate to recommend your company or use it again for our next trip to Paradise!
Thank you very much for your email. We very impressed and happy with the service offered to us by Great Hawaii Vacation. We would like to mention Scott Luebbert's excellent service. Infact had he not taken the time to answer all our question we would not have made this trip. He was not only patient but very informative amd made us feel very comfortable to express our requests and needs. We felt he was not trying to sell us somthing but rather was involved in helping us find and plan a good vacation. He was also very accesible to clarify any questions we had after we had booked our trip. His Maui Hill Resort recommendation was excellent.
We would definetly go through you to plan another vacation and will not hesistate to recommend your company to our friends and relatives.
I'm sorry this "Thank You" is so late in being sent.
I just wanted to say a big "Thank You" for organising the great accommodation at the Hyatt Hotel for James and me for our Waikiki vacation in October. The room was just great and the view was lovely both day and night. The location of the hotel was fantastic and the hotel facilities were very good.
Thank you also for the lovely welcoming basket that was delivered to our room on the first afternoon. That was a lovely surprise and we enjoyed all the delicious food and drinks.
We really had such a perfect holiday and a large portion of that was due to the wonderful accommodation you organised. So thanks for putting up with all my questions and for helping to ensure we had the perfect Hawaii vacation! I will be recommending Great Hawaii Vacations to any of my friends planning a Hawaii vacation!
I hope you have had some time off over the Christmas/New Year period.
Wishing you all the best for a prosperous 2008!
Thanks again
I would like to take this opportunity to let you know how much we appreciate all of Scott Luebbert's efforts on our behalf. We had originally scheduled our vacation to begin January 1-9 staying at The Whaler on Kaanapali Beach. When we planned our vacation I had no medical issues. Then in November I was told I needed an emergency hysterectomy. The date of the surgery was 11/19 (exactly 6 weeks away from our trip). My doctors thought I would be just fine to go then several weeks later I developed a blood clot above my bladder and needed another emergency surgery to fix that. My doctors advised me that I would not be able to travel at which point I called Scott. I told Scott that we would like to postpone our trip to July 1-9. I explained the situation and Scott said he could not promise anything, but that he would see what he could do. Within only an hour or two Scott called me back and told me that everything was taken care of and we would be able to have our condo for those dates with no penalties! I can't tell you what this has meant to us! Scott has always been a pleasure to deal with on the phone and I could hear in his voice that he wanted to try and help in any way he could. I will recommend Great Hawaii Vacations (and Scott Luebbert) to ANYONE interested in travelling to Hawaii. Thank you for your kind assistance.
Best Regards for 2008!
Awesome time and GHV did a great job helping with our reservation. We'll be calling you again to help with our next trip!Gary Keswick CA
Thank you for arranging our stay at the Hilton in Waikoloa. The accommodations were exactly what we expected and registration upon arrival went quickly and without a hitch. There were no last minute surprises and that also was greatly appreciated.
Please accept our sincere thanks for the exceptional service provided by Great Hawaii Vacations. Our recent trip to Maui was wonderful and we look forward to returning very soon. We would also especially like to thank Kavan Murphy at Great Hawaii Vacations for his kind consideration and for making all the necessary arrangements in such a professional and timely fashion.
Wishing you continued success and all the best for 2008.
Thank you for your kind note. Jennifer did a pefect job and we all had a very pleasant time. Will certainly recommend your services and will be calling when we plan our next trip to Hawaii. Thanks again.Andy Tacoma, WA
I would like to thank your travel agency for your services. I would like to take a moment to let you know how helpful Scott was in assisting us in choosing the right hotel. The Wyland was in a very convenient location and the staff there were friendly and helpful. Scott was the one that recommended the Wyland to us.
We enjoyed our stay in room 4210 at Sea Village in Kona. The weather wasn't very good but it was fun watching and hearing the crashing waves right below our deck. We had trouble getting the entertainment system to work but when we called for help, someone was sent over that day and got it functioning. The unit wasn't fancy but was well-equipped and we ate a few meals in after barbecuing outside. We'd certainly stay there again.Barbara Rumppe Kirkland, WA
We had a wonderful trip. The hotel was great and everything you did to make it a good trip was greatly appreciated. You can be sure we will use you again and will certainly recommend you to our friends.Ronnie Volker Folsom, CA
We had a great time. Of course the weather didn't co operate quite as usual but it was an adventure. The only negative was arriving at the resort in the power failure and almost not getting into our unit because the security guard did not escort us (it was 1:30 a.m.) and we couldn't find the entrance (down a dark hallway). We went back and he still didn't come over but gave us a lit candle (no extra matches ) to get us to the unit. Luckily we were able to keep it going in the strong winds.
The unit was fabulous! Clean well stocked . We really enjoyed that there was boogie boards, chairs, mats etc.
Thanks very much
Everything worked out perfectly with our vacation and Daniel was great to work with. I'll definitely be contacting you for my family's next trip to Hawaii, and recommending you to all my friends!Anita Seattle, WA
My friends and I stayed at Queen Kapiolani Hotel from the 7th to the 10th in December 2007. We have stayed at that hotel during the same season in 2005 and 2006. This year was the 3rd time for us. We used different travel agents every year. We have never had good rooms.
Fortunataly, I found ''GREAT HAWAII VACATIONS'' on the internet this year. Your staff is kind and take care of us very well from booking to sending the email confirmation. We got room #1001 and room #1002 which are very big rooms (my room 1002 is bigger than 1001), they have spectacular views and they are side by side rooms (never happened before). Our stay was wonderful and enjoyable thanks to your competent staff and your company. Thank you very much. I am going to travel to Hawaii next year and use ''GREAT HAWAII VACATIONS'' for our hotel booking again.
Thank you very much again. I sincerely hope you have a great holiday. Sincerely,
Yes, we had a great time as we always do. Our only disappointment was the weather which prevented us from swimming in the ocean which we greatly enjoy all but one day.Bob Manhattan Beach, CA
Thank you for all your help...the accomadations were great...everything was smooth and I will definetly go through you guys next time i go to Hawaii.
Thank you :)
The service we received from your company (primarily via Kavan) was just fine...helpful, friendly, on point and as 'promised'. The Makena Surf property was quite nice; the condo was fine, but perhaps a little dated. The free rental car worked out efficiently with no problem; a very nice addition to your service.
Thank you for your interest. The Maui Kamaole condo site is beautiful. We all appreciated the wonderfully kept gardens and the upper pool where we mostly stayed and had a family/friend dinner one evening. We were all there for my son's wedding.
My daughter, friend and I stayed in a 2 bedroom garden view suite the last week and unfortunately had a view of a wall of the next set of condos. (We were able to go to my cousin's place for the sunset and view the sky - she also had a garden view 2 bedroom).
While visiting others and from ours, we all note that the carpets really need cleaning. Ours especially was dirty on the outside ramp and inside the condo.
The gentleman that is hired to work on the weekends by Maui Condominiums is very pleasant and agreeable but I wonder if you ever hear negative things about the lady through the week? This is not your hiring, but I believe that you might want to say something to the managing company, if you can.
Since I was busy about the wedding, I would love to return for another holiday! Thank you for arranging things.
Our stay at the grand wailea resort was terrific. Very beautiful. Perfect for kids, perfect location on beach. just lovely. food prices a bit high, but I guess that is to be expected. wonderful vacation. (except for american airlines and national car rental, but you were not affiliated with those reservations).Rene Koweta, OK
As always, your company was so helpful with our last Hawaii Vacation. You have spoiled us now with your fast quotes, your deals and your outstanding customer service that we don't even bother going to anyone else for our travel plans to Hawaii. I found out long ago that you get us the best prices, so I don't waist my time to compare. MahaloRhonda Dellabalma Arcata, CA
We booked the Sands of Kahana on Maui through Sullivan Properties, and went to your company for a side trip to Kuaui. The trip through you was fantastic! The greeting at the Poipu Kai was unexpected, with their complimentary Mai Tais at check in. The staff treated us wonderfully. We have previously stayed at the Pono Kai on our trip to Kauai, but preferred this trip by far. Wade was quite helpful in our last minute request and we will definitely be using you next time for all our Hawaii travel. You guys rock!Art and Jolynn Boruck Shoreline, WA
All of our dealings with Great Hawaii Vacations were very pleasant. We enjoyed our stay tremendously. The room at the Royal Lahaina was wonderful and obviously recently upgraded. The only downfall of the trip was the construction noise from tile work being done just outside our balcony one morning. We requested they not work so early and the remainder of the mornings were quiet. We have already recommended your service to a friend who is planning an upcoming trip and will definitely book through your company on our next trip.
Thank you,
We had a wonderful experience at the Poipu Kai Resorts in Kauai over the Thanksgiving holiday week. My entire family including two babies shared a four-bedroom almost new condo that was beautiful and had all the emenities of home. We enjoyed the BBQ's on site and the pools. Your staff was very pleasant and helpful in every way. Thank you for arranging such a nice relaxing Hawaiian Holiday for us.
We were more than pleased with everything. I booked this trip for my elderly parents and everything was perfect. The room was fabulous - I think it was an upgrade - and they were thrilled with the welcoming gift. I will definitely book with you when we return.
Thank you,
We had an outstanding time at Napili Shores. Everything was to our satisfaction. The ONLY thing that would have made it pristine would have been a downstairs unit for my wife, daughter and mother-in-law, only so they could open the back screen door on to the lawn. But it was a small detail. The front desk people and the gal from Expedia who helped plan several of our activities were top-notch; we would go back again in a heartbeat.
Thanks for your follow-up. Have a great Christmas.
God bless,
We had a great time on our vacation. Making the reservations were easy through your company and the people were courteous. The accommodations were good. The only thing that I might mention about the room was that the cooking pans in the kitchen are quite old and scratched and should be replaced. Other than that we were pleased with everything else. Thanks!Gerald Choi Honolulu, HI
We had a great time on our trip to Maui. The Pleasant Hawaii ladies were waiting to greet us with a fresh lei at the bottom of the stairway when we went down to get our luggage; the Dollar car rental went smoothly and we were happy with our vehicle. Both our United flights arrived a few minutes ahead of schedule.Kathy Cupertino, CA
I usually don't bother with this type of thing but I am compelled to do so in this instance. We had a wonderful time! Dealing with your company can be summed up with "professionalism, error free personal attention". Engenders a feeling of confidence. I always felt should there arise a glitch I could get in touch with you and it would be handled for us. Nice touch with the welcoming gifts.
I haven't planned our next venture but when the time comes I will definitely use you!
Your company gave us excellent help in planning our vacation. Makolea 24 in Kona was a very nice condo in an excellent location across the street from Kahaluu. I snorkelled every day without having to face traffic and saw a huge variety of fish and a large eel and turtle. Someday I would like to spend more time there. Thanks for your help.Pam Readdy Kirkland, WA
We had a great time. We have stayed at the Whaler about 15 times over the years, and we like it. At first we were concerned because this is the lowest unit (4th floor) that we have stayed at. The 2 bedroom units are either ocean front or rear. The view of the ocean was not as good as in the past, but the unit was the nicest we have stayed at, so all in all we had a better time and better experience. We are already thinking of returning again in two years. Thanks for a nice accommodation.jb Rocklin, CA
We had a great time in Hawaii. Patti Taylor of Great Hawaii Vacations was wonderful in helping me set up this trip. I would use your company again.
We had a great time in Maui. The resort we stayed at, Resort Quest Kaanapali Shores, was great for the kids. The kids enjoyed the swimming pools and the beach at the resort. The resort was conveniently located across the street from a mini strip mall. We were very pleased with booking process thru Great Hawii Vacations, especially our agent Kavan. We look forward to booking with you again in the future.Joy Avasthi Burnaby, BC, Canada
Our vacation was great and the Hapuna Beach Prince Hotel was every bit as good as we had hoped for. Thanks for helping us to stay there at a very reasonable rate. Your staff was knowledgeable, patient and courteous. Our special thanks go to Kavan (1-800-688-2254, ext 119).
We loved the Lahaina Shores Beach Resort!! What a view. It was well appointed for the price, great location (you could walk everywhere and breath-taking views), and the staff epitomized the Aloha spirit. Thank you Great Hawaii Vacations, you got us the best price, better than any other internet site and better than booking direct. Mahalo!
Warmest Aloha,
We had a great time in Hawaii. The accomodations were terrific. We enjoyed the Sheraton Waikiki and can see that they are slowly renovating some of the decor. It is definitely a little faster pace in the heart of Waikiki. We really loved Turtle Bay. The staff was awesome, and the room & resort were top notch. Thanks for your help in securing these hotels.Chris Carlson Redlands, CA
We had a great time. As always Napili Shores is awesome! They have remodeled the rooms and they look great. The beds are very comfortable. That used to be my only complaint but they have corrected that. The only thing they didn't do was to request that we were on the second floor. They did correct it the second day and moved us upstairs. They moved all of stuff including the food in the refrigerator while we were gone. They are really great. The restaurants there are awesome too. Fish and Poi and the Gazeboo, yumm. They could do better on the bar thing. Not very good location or atmosphere.Christy Pavkov Riverside, CA
We were really happy with the service we received. The greeting was good and the chocolates and cookies were a nice touch in our room. We will definitely book with you again when we return in 20 months time.
Many thanks
We had a wonderful vacation, thanks to Great Hawaii Vacations. The condo was beautiful, hopefully we can get the same one next year. Patti Taylor was very helpful. We are very pleased with your services and will be contacting you again to book our next Hawaii vacation. Thank You! SincerelyHelen Maynard San Francisco, CA
Aloha back to you,
We had a very good experience, although we were a bit skeptical of the type of room we reserved would be the type of room we had hoped for, and the good news is we got the type of room and room location we wanted. We know this property well as we've been before when it was an Embassy Suites, and the room and room location was very good.
Thank-you and we will be going back again and we will reserve with you.
By the way, Patti with your company was very helpful, we will work with her again.
Thank you for helping us with our vacation planning on Hawaii. Our plane arrival was changed and we called you to make sure the car rental would still be open even though it was past closing time. We are happy to report that Dollar stayed open to accommodate the delay. We had three small children and it would have been very difficult to get to our accommodations had they not stayed open.
Thank you for your assistance.
The entire experience was wonderful, no mistakes, no hassle, the information that your firm & Patti Taylor supplied was "right on". We were very pleased and satified with everything. We can't wait for our next trip.
Thank you and all again,
Thank you so much. Our accommodations to the Four Seasons on the Club floor were fantastic. We had a great time. We would recommend your company highly.
Thanks again,
I did a lot of research prior to booking our vacation in Hawaii. I found that the GHV website was extremely easy to use, the prices could not be beaten, and the speed of confirmation, and also answers to any email requests was extremely responsive. The staff at the two Sheratons were very helpful and the bookings had been made properly with them, so there was no fuss. In addition, our advice that we were on our 30th wedding anniversary assisted with being placed in very nice accom.
Even the girl providing the Lei greeting at Honolulu found us at the Island Air terminal.
Congratulations. I would recommend your service to anyone travelling to the Hawaiian Islands.
We had a wonderful time in honolulu, waikiki. The accomodation that we got in Ohana Waikiki West was great and made our vacation more enjoyable. I will always use great hawaii vacations service to book the hotel in hawaii cause GHV really knows what it is talking about good service in hawaii.
Absolutely "loved" Kona. Stayed at the Royal Kona Resort. Very nice Hotel - refrigerator in the room kept us from going broke eating out all the time. Nice swimming pool- actually took the time to "relax" by the pool, catch some rays and get some exercise with my lap swimming.
Loved the fact that it is close to town and we were able to walk many places- Farmer's Market, etc. even though we had a Rental Car. Rental Car was upgraded to convertible which was tons of "Fun". I had just said that transportation is transportation and then was thrilled when they brought out the convertible - definitely good for a vacation in Hawaii (O.K. we pushed it a few times and got caught in the rain with our top down!) Definitely, would recommend Great Hawaii Vacations -you helped to make our vacation "Awesome". We had a Blast - came home exhausted and broke!
Your Staff was always eager to please and helpful ... give them a raise!!
We had a wonderful time on our vacation in Maui. Our accommodations at the Alii were wonderful. We were upgraded to a newly renovated unit.
Thank you for making our planning simple and easy. It was great working with you company.
Thank you,
Our stay at the Wailea Ekahi Village was wonderful and the service was first rate. There was a problem with the Barbecue in the Unit and they brought a new Weber Gas Grill the next day. You can't ask for any better that treatment than that. We stayed in H20 and loved the unit.
I had a wonderful time in Hawai'i, and I'm very grateful to your team, and to Patti in particular, for helping me plan my lodgings for my vacation.
I live in a small town in New Zealand, and despite the obvious time difference, I was very impressed with Patti's prompt responses and her meticulous attention to detail. I really appreciated the smooth service, because it was so quick and easy to check into the hotel when I arrived.
I will definitely be re-booking with you again when I go back to Hawai'i next year. Until then, mahalo nui loa for everything!
Kind regards,
Who could refuse an offer like that - $50.00 off my next Hawaii vacation. Well, Eric , this was the second time we used your company to book our Hawaii vacation, and like the first time, it was great. Not a hitch - Jennifer did a wonderful job for us, kept in contact and answered any questions that I had regarding our trip. Our only disappointment was the location of the room. It was sold to us as a partial ocean view, and believe me, there was no view of the ocean from our room. Other than that, everything was great. This was our 6th visit to Ka'anapali Beach Hotel, and I would stay there again even if I could afford a more expensive hotel. They are really good to their guests. I have written to Mr. Mike White, General Manager, to see if they will offer some compensation for our disappointment.
We would be more than happy to recommend your company to anyone we know is going to Hawaii.
I am writing to tell you what a wonderful experience I had booking our family vacation to the Big Island recently. We needed several rooms for several family members each with their own needs and desires. Some who thought they would join us, ended up not. In the beginning, we couldn't even choose a destination!
Through it all, Scott was a hero. He was always patient and accommodating. He never lost his sense of humor. I can't tell you how hard he worked on our behalf. He even lobbied for the Waikoloa Hilton to throw in a complimentary breakfast for each of us. He is a tribute to your organization. I wish all the customer service reps I deal with were like Scott. You might want to share your hiring and training secrets with the likes of Verizon and Blue Cross!
I also want to mention that your Web site is fantastic. It is well-designed both from an aesthetic and functional standpoint. The breadth of information is tremendous. To date, I have spent hours there researching.
Thanks so much to you and your team for the great service. I won't hesitate to recommend Great Hawaii Vacations to all our friends when planning a trip to Hawaii.
Thank you. We had a gret vacation and the quality of the hotel, New Otani Beach, met all of our expectations. We plan to use your services for our next trip to Hawaii and will recommend you to friends.
It's been two weeks since we've returned from Maui and I'm still in a daze from how beautiful it is there. Our accomodations at the Kaanapali Villas couldn't have been better. I'm glad we chose that place instead of the Whaler. The staff were super-friendly and we had no issues the entire time we were there. The condo was on the second floor, the view was incredible and extremely comfortable. It was easy to spend hours in the room just relaxing.
The proximity of the beach was to die for. It was a 2-minute walk and we were getting sand everywhere! The water was absolutely perfect for swimming and snorkeling. I loved how everything was so close like Lahaina and the south beaches. Out of all the beaches we visited I liked the one in front of the Villas the best.
I don't know what else to say besides I can't wait to go back! My entire family has seen the pictures and they all want to go next year. I'll definitely call Patti for any and all future Hawaii travel plans. She is very helpful and gives great advice.
If you have any specific questions you'd like me to answer regarding the Kaanapali Villas please feel free to ask and I'll be happy to answer.
Many thanks!
The condo was great at the Shores at Waikoloa. The price was very reasonable Ean excellent value. For a family or group needing the extra room, this beats a hotel all the time. We will be back again next year.
Yes, we had a wonderful time; the hotel is great, staff is very nice and the weather was really great! Did lots of things; found a coupon for a little "beater" car at $18.00 a day no mileage and we took that car everywhere; it was nothing to look at but boy did that car run and get great mileage.
Next year we are going to book for two weeks, same place for one week and the other week in Maui at end of September so we will be emailing you during 1st quarter of 2008. Hope it is ok - we referred a couple of Ron's co-workers to you and your website to book vacations this year.
Thanks a lot!
We had a wonderful time at the Royal Kona. We have been traveling to Hawaii every year for the past 5 years & have used your company on numerous occasions. We are always very pleased with the overall service & prices. We were really surprised at the motel/car combo savings that we got this year, & we will highly recommend you to our friends & on the internet.
Thank you so much, looking forward to contacting you next year for a 2008 trip back to the Islands.
Hi Jennifer,
I just got back from my hawaiian honeymoon that I booked through you. Everything went so smoothly and we had an amazing time. Compared to other travel agencies yours was easiest to work with. The four seasons in maui was even able to upgrade our room. The greeting cards left in our rooms from your agents on the islands were also a nice touch.
Thanks so much for everything.
Once we got to the check-in kiosk we were able to sit together. Thanks for your hard work. Our trip to Kauai was fantastic. Condo was what we expected, rental car was nice and United Airlines didn't lose our luggage! Great trip! I will reccomend to my friends to use you.Mark Sorenson Freemont, CA
I wanted to commend Scott Luebbert (x114) on his incredible professionalism, patience and knowledge. As this was my first trip to Maui (and Hawaii for that matter!), I had a lot of questions. I spoke with Scott several times and he always answered my questions thoroughly and when needed, he graciously took the time to reach out to others for additional information. He was a joy to work with and provided top-notch customer service! I hope to visit Hawaii again and would definitely use Great Hawaii Vacations for my planning! I also plan to recommend GHV to friends and family who have the good fortune to visit this wonderful state!
Upon arrival in Maui after a long day of travel, we were greeted in a timely and very welcoming manner (I think by Travis?). The condo was very clean and served as a perfect home base during our stay in Kihei.
Thanks for helping to make our trip so memorable!
I just wanted to let you know that we had a terrific time and everything went as planned. Our rooms were perfect and exactly as we wanted them to be and we really enjoyed the beautiful Mauna Lani Resort. Kavan was a pleasure to work with and saw to our every need. We can't wait to plan our next trip back soon. We will definitely be using your great service again.
Thanks again and aloha,
Our trip to Hawaii was awesome!!!! The deal you guys were able to give us was great! We had spoken with other guest at the hotel and the price of their rooms compared to ours was crazy!! We will definately book through you guys the next time we go to Hawaii and when someone asks me who i booked through, i will definately recommend them using you. Thank you againNicole
We had a great Hawaii experience and all went very smoothly. Honokeana Cove was wonderful and we were very pleased. The West exposure of the Lanai made for some warm afternoons (I think the temperature was a little higher than normal so that played in as well) but the management there was phenomenal. The grounds were immaculate at all times and anything we needed was attended to. Very, very well managed property. Would definitely stay there again.Gail Seymour Fresno, CA
All the hotels booked through you were excellent. We especially enjoyed the upgrade at the Islander on the beach in Kauai. They upgraded us to an oceanfront room because it was our anniversary. The hotel itself is beautiful. We also liked the Lahaina Shores in Maui and would stay there again for location, service and price. Thank you for your help and we would definitely book through you again although our next trip will hopefully be in 5 years for our 35th anniversary.Gail Nachbar Hartsdale, NY
Thanks so much for the lovely fresh fruit basket. We really enjoyed it and it was certainly unexpected. The Turtle Bay Resort was beautiful. I will be sure to recommend you to my friends for all of their Hawaiian vacations.
Thank again,
We were very pleased with our experience with Great Hawaii Vacations. There was no problem obtaining our condo at the Sugar Beach Resort. The unit was clean and nicely furnished, although not everybody at the SBR was pleased with their unit. This was my first experience with your company. I was very pleased by the level of service from you and will use your company again should I return to Hawaii.
The accomodations at Kona By The Sea was excellent. We were able to get the specific room we requested, which was the key. In looking at some of the other rooms as we walk by, the quality of the rooms vary significantly as we discovered last year. Unfortunately they do not guarantee a specific room even if we're willing to pay extra, so it's a risky proposition. Your team and John Young, the GM at the resort, worked with us and it turned out well because we were able to stay in one of the renovated units which is nicely decorated. I wish they would accomodate a guarantee for a particular unit, which would encourage us to stay there more. Since we go for 2.5 to 3 weeks each year, we don't want to end up in a unit that has issues which would make our vacation experience degraded. We also used Barefoot tours to book a horseback riding trip, and that worked out fine. We had to make some changes due to the weather, but Barefoot handled that for us with no problems. I don't know if you're still partnered with them, but they are continuing to provide good service. I discovered however that their "discount" isn't always cheaper than if you booked it yourself. We wanted to do the helicopter over the volcano and discovered that the price going direct was cheaper than booking through Barefoot, so we booked it direct ourselves. With the web, the tour companies seems to be bypassing the tour companies when possible. But you need a PC and be able to research the various companies on your own to do it. As always, we were very pleased with Great Hawaii Vacations. Your service continues to be outstanding. Keep up the good work and take care of the terrific people you have.Tom Laguna Hills, CA
Trip was great, accomodations was beautiful. As always, thank you for your assistance. I would like to start planning a trip for August '08, this time a family gathering. Thank you for your assistance for the last 2 trips.James Higbee Jr. Tulare, CA
Aloha Carrie,
We just returned from our trip to Kauai. We had a great time! The Prince Kuhio room was perfect..we had an ocean view on the 3rd floor. It was very quiet..(a few roosters around but nothing bothersome). We picked up the car without any hitches..driving from the airport at night was interesting!!
They provided us with a map..so we found our way. Thank you for all your help! We have received your postcards. Do you have properties on Maui?
That will be our next Hawaii trip. Not sure when we will go. Again thank you for your help.
Thank you for taking care of our booking in Honolulu. The Hilton Prince Kuhio is a conveniently located property which has undergone a huge renovation. The rooms are beautifully decorated (modern Japanese/Hawaiian flavor) and designers have paid every attention to detail. The bedding is wonderful, the shower huge, and the flat screen TV, a bonus. The place is very clean and personable. We would definitely stay there again.
Please let me know if you deal with some higher end condos in Wailea, Maui. i. e. The Palms.
It was a pleasure booking with you. Thank you for the great service!
Dear Great Hawaii Vacations,
Our most recent vacation trip to Kauai was our best ever! This was our 12th trip in the last nineteen years and everything Patti booked for us was virtually perfect. If you would like specifics, feel free to contact me for more detail?
We had a great time - and you have a great organization. Everyone we've dealt with over the last three years has been incredibly efficient and helpful - and the combination of price and service and attention to detail is a revelation. I've already recommended your company to many friends and associates - and we look forward to calling you next year and arranging for yet another wonderful vacation.
Thanks for all,
Thank you for helping us plan our wonderful vacation! We had a fabulous time! I really enjoyed Kavan?s help. He went out of his way to find flights that accommodated our family. We have three young kids (one is only a month old) and our flights were perfect. He even called back after initially arranging our flights and told us about a better flight schedule.
I called GHV a couple of times before we left to confirm a few things and was always greeted by a friendly customer service rep.
I have recommended you to several people who travel to Hawaii and they were very impressed with what we told them about your services. They said that they?d definitely use GHV the next time they travel because they wanted the deal we got!
Thanks again!
We thoroughly enjoyed our vacation and the accommodations were outstanding. We had a beautiful two bedroom condo overlooking the golf course and ocean. Our experience with your company was terrific. Thanks for your assistance.Jim and Margie Semmes and Family El Centro, CA
Your company was first-rate to deal with, and I was particularly impressed by the ?inside info? I got regarding construction that was taking place at my first choice resort. I had been getting quotes from a similar booking agency, and they knew nothing about the construction issues at the Hilton.
On your recommendation, I booked the Marriott instead. It was great. The vouchers you sold us were great value with the included breakfast and free nights, and on check-in we asked for and received an upgrade to a cabana rather than a hotel room for an additional nightly fee.
I will bookmark your site and intend to use you again the next time we visit the islands. Thank you,
My trip was fabulous, the hotel room was great, and I feel I got an excellent rate. I would (and already have) recommend the Lahaina Shores hotel to anyone. Thank you for making this part of my planning easy.Jennifer Howard San Diego, CA
I wanted to thank Jennifer for making my families vacation the most memorable vacation ever. I called and spoke with Jennifer back on June 9, 2007. She quoted me a price that was perfect for our vacation. She made all the arrangements at the Hilton Waikoloa Village on the Big Island of Hawaii. I received all my paper work via email when she told me I would receive it. I even got a call a coupled days before the trip to see if I had everything or if I had any questions.
We were greeted at the airport with Lei?s, retrieved our bags. We were then shuttled to Dollar rent a car (a little bite of a line, but not Jennifer?s fault). The car was just what she reserved for us. I think we were all elated when we got to the hotel. My 12 year old son wanted to know if this was a joke because of the size of the resort. Beautiful Hotel. Every detail of the trip went just as Jennifer planned it. I told myself I was going to call and thank Jennifer but before I could thank her I received a ?Welcome back letter? from Eric Kang, the President of Great Hawaii Vacations.
Now it?s my turn to say, ?Thank You? I could not have done it on my own.
Dear Great Hawaii Vacations:
This letter is to express my gratitude for the excellent service I received from your diligent and dedicated staff. In August of 2007 I was given a brief opportunity to take a vacation. I was determined to travel to Hawaii and secure lodging on a limited budget of $1200.00. I quickly became frustrated as I reviewed what seemed like one hundred different web sites with expensive promises of paradise in cold calculated packages that left me feeling like pawn in a lesser game.
Fortunately I stumbled upon Great Hawaii Vacations. Operator 114 was warm, professional and courteous. He introduced himself as Scott and shared his personal knowledge of the islands. He literally worked with me for two days patiently listening to my need to be in a contemporary setting where transportation and adventure were readily available.
My stay at the moderately priced Aqua Palms and Spa was delightful. Upon arrivals I upgraded to a deluxe room on the eleventh floor overlooking the Pacific Ocean, the Hilton Hawaii Village and a magnificent skyline. My days were warm and majestic and my nights were set to the soothing sights of the city. On Friday evenings the sky above the Hilton Hawaiian Village was ablaze with dazzling lights from the weekly fire works display. My room with a balcony and view was clean and comfortable with free continental breakfast and more than adequate amenities. I consider the Aqua Palms & Spa an exceptional value for the frugal traveler.
Thank you for hiring professionals like operator 114 who helped to revitalize a weary soul with limited resources. I know I will return to the Hawaii for my dream vacation and book with Great Hawaiian Vacations simply because my loyalty is a direct results of your integrity and professionalism.
Thank you! We had the time of our life- We were celebrating our 25th wedding anniversary with a trip to Hawaii, my husband and I never imagined there could be a place so beautiful, we will treasure our trip forever.
Thank you for the great note...I want to thank Jennifer Runyon Turner for setting up my trip to Mahana at Kaanapali. We had a fabulous trip and our condo was spectacular..I will be refering Jennifer to a couple of my friends that will be visiting Hawaii next year. Thank youPenney Simonsen Atwater, CA
We had a great time. We loved the Kaanapali Alii; great location, beach, accomodations, etc. We then went to the Big Island, and had a great time on a helicopter tour arranged by Barefoot. On to the Fairmont Orchid in Kona where again it was a very nice place. Pretty pricey to eat there, and the beach wasn't as nice as Maui, but overall very pleasant.
Our airline messed up getting us out there a day late (one night at the Condo at the Alii we unfortunately paid for and didn't use) so they gave us a voucher for another flight to Hawaii so we will definitely be going again.
Thank you,
This was our best vacation ever!!! We loved the accomodations, the service, the scenery, and the whole experience. We look forward to returning to the same site soon. Thank you for your help in booking this wonderful trip.
We had a great time in Kauai and really enjoyed our condo at the Nihi Kai Villas. We stayed in #702 and were very happy with how clean it was and that everything we needed was right there including beach towels. The only comment on it is that the kitchen is a bit dated but other than that it was great. When we went to pick up our keys the very friendly staff offered us our first Mai Tais of the trip which was a lovely way to start our holiday. When we arrived at the condo it was a very nice touch to have a bottle of wine and two wine glasses waiting for us in the fridge. It really did make us feel welcome and that we really were on holiday.
Mahalo for a wonderful vacation.
We had a wonderful time on our Hawaii vacation.
The condo on Maui that Charity was able to book for us was just breathtaking!!!!!!!!!!! The Kamaole Sands was roomy, clean and plenty of space for 7 adults. The view from our balcony was awesome. The closeness to the beach and other amenities was fantastic. We will definitely return.
Our trip to Hawaii was the best vacation I've ever experienced.
Must of that pleasurable experience has to do w/ where we stayed; the Palms at Wailea was wonderful! We would like to go back to the Palms when we return.
Please keep us informed of any specials your company may offer for these condos.
Thank you for you fine service.
Best Regards,
Dear Cheryl,
I am writing to express our sincere family thanks and appreciation following our recent vacation at JW Marriott Ihilani Resort and Spa, Ko Olina, O'ahu.
We received a free upgrade to a luxury full-size car from Dollar car rental on arrival at Honolulu airport on Friday 27th July.
Then, on checking-in to Ihilani we were informed of a free upgrade of our 2 rooms from mountain view to ocean views! This was fantastic, and the rooms were modern, clean and spacious. Any issue at all was efficiently attended to by the warm and welcoming staff. I must admit that I had read some less than complimentary feedback on the TripAdvisor web-site about Ihilani resort, especially about slow baggage delivery to the rooms and slow valet-parking service. I am very pleased to state that we had no such complaints whatsoever....indeed there were several occasions when I saw car valets "sprinting" to the garage to retrieve a requested car...excellent and always courteaous service at all times. I should also mention the excellent breakfast buffet package that you arranged for us as part of our reservation. The food was fresh, varied, and the fresh juice-extractor a highlight for my family. We dined in all of the options at Ihilani - pooside bar, Naupaka, Azul and Ushio-Te restaurants. We enjoyed them all, especially Azul, and also Roy's at the golf club. Oh, and yes we managed to squeeze-in a golf-clinic for myself, a 9 hole round of golf ,and my wife enjoyed 2 superb massages at the spa!
Please use this email as a reference for recommending Ihilani, as well as for providing positive feedback to your contact at the resort.
We have returned to the UK exhausted but with very many happy memories of our wonderful stay at Ihilani.
Thanks once again,
Our vacation was great! I am glad we chose both properties for our
vacation. Both were very different and we liked having a mix. The
Sheraton was very good welcoming us and giving us a ocean front upgrade. The Weston wasn't as classy with the welcome but they did call and drop notes off to make sure we were happy. We recieved an oceanfront upgrade from them as well. I had to push for the upgrade but they fulfilled our request. Having the car was nice as well.
Our vacation was fantastic with very little hitches. The sheraton is a nicer hotel,mellower with a nice grass lawn. The Weston's hotel is a little dated but the grounds and pool are fantastic. A little busier and "Vegas" like but again we liked the mix. Thanks for your help!
Thank you, thank you, thank you. Our Hawaii vacation was awesome and our hats are off to Kavan. He really helped us out. Our accommodations were great; which took him a lot of time b/c we were traveling with 3 kids. No one wanted to come home. I have given Kavan's name to some friends who are thinking about traveling to Hawaii; hopefully they will contact him.
Planning a vacation is always tough b/c you want it to be perfect. Kavan really knew his stuff and "listened" to our requests. He should be commended for that. sometimes you have agents to try to sell something to get some kind of kick-back and push just about anything. Kavan was right on the money with all of his suggestions and helped us work within our price range.
Thanks again. Can't wait to go back.
Thank you for the lovely gift and your warm message.
Our vacation was absolutely spectacular, so much so, that we have booked with Mahina Surf for next year. I believe Tammy has already contacted Patti in your office to make the necessary arrangements with you folks.
We did have a bit of a sour note on our vacation with the Luau - for my husband and I, it was the first time in Hawaii and, of course, we wanted to experience everything possible. We booked a Luau "Feast at Lele" and were very disappointed...there were 16 of us in our group, we were promised we would be sitting together, that did not happen. Not only that but part of our group could not even see the show nor take pictures etc. Feast at Lele should not be categorized as a Luau - it is a dinner and show - we did remedy the situation by going to the extra expense of booking another Luau for the last night we were there.
We did have a great time in Hawaii and are looking forward to many more visits to the island "Paradise".
Thank you
Just wanted to write and let you know our vacation at the ResortQuest Islander on the Beach was beautiful We enjoyed an oceanfront room and all the great amenities were quite unexpected. I appreciate your services and now know an excellent company to make Hawaii vacation plans through. We will definitely call upon you in the future!
Thank you!
Thank you for your e mail, yes we had a marvellous vacation. It was the first time I had returned to Hawaii for many years and was my wifes first visit. We thoroughly enjoyed ourselves and had a very relaxing time.. A big mahalo to your staff who arranged our stay at the Resort Quest Waikiki Beach Hotel, it was very much appreciated. From the outset your staff did everything we asked of them they were so obliging as was the staff at the Resort Quest. We will certainly return and will recommend the Hotel to any of our friends who may visit Hawaii.
Again a very big Mahalo and thank you for the gift.
Kind regards
Our vacation at the Hyatt-Kannapali, Maui was wonderful!! The hotel was so beautiful and we loved the very talented musicians that played at night!! The Luau was really enjoyable and the food was delicious!! We enjoyed the almond popcorn that was sent to us upon our arrival!! We gobbled that up quickly!! Thank you for all the help in planning a much needed trip to paradise!!Stephanie Ford Concord, CA
I wanted to let you know that I enjoyed my vacation very much, and Highly recommend Andrew our booking agent. he was very patient and helpful, and found us a wonderful little place in Honokowai (Maui) at a very affordable price. I am very strongly thinking about heading back to Maui in March or April as I would love to see the whales.
Thank you for making our trip a memorable one!
Hi, thanks! We really enjoyed our vacation in Maui. My daughter got proposed to in Hawaii and we will be back there next year for the wedding. I will need some help in booking OAHU for the fourth of July weekend and maybe some of our friends and family could book with us for easy coordination. So if you have any special deal or group rate, let me know. Since many of my daughter's friends are young couples, we need a variety of lodging options. Let me know what's available for next July (my daughter's wedding will be July 6th) near Diamond area.
Awesome trip! Everything was delivered as advertised. As a frugal shopper who ususally manages his own travel details, I found your prices better than what I could do on my own, and all of the details were conveniently organized in one simple binder... made life easy!
We were, indeed, very pleased with all the arrangements we made with Great Hawaiian Vacations. At first, I was a little leary about having to take the "red-eye" home; but it worked out fine. It gave us a whole extra day on Maui. Thanks again, and we will be calling again next year. I have recommended you to several friends.Pat and Lloyd Fries Visalia, CA
Hi and Aloha! Kavan,
I just wanted to let you know that we had a wonderful time at the Kea Lani Hotel in Maui. Thank you all so much for getting our room upgraded to an OCEAN VIEW! I was so excited to hear that upon arrival, and it really was a beautiful view.
In addition, thank you too for the fruit basket you all had sent to our room -- it was delicious! The compact car that came with the hotel was like a mini-SUV and was able to hold all of our luggage and the 4 of us. That was another great surprise to us too. This was one of the best vacations we have had and I want to thank you and your staff at Great Hawaii Vacations for being a part of that. We really appreciated all that you did for us -- it certainly was above and beyond what we had expected!
Thank you so much.
Hey Kavan,
Just wanted to take a moment to thank you for all of your help with planning our Hawaii vacation. The places that you suggested worked out great---they were both beautiful and had spectacular views. We had a great time and can't wait to head back----next time without kids!!!!
I've passed your name on to some friends who are thinking about heading to Hawaii.
Thanks again!
Aloha Jennifer,
We have stayed in ResortQuest Maui Hill last week and had a wonderful time there. Everything was excellent and wonderful. The service was very good. We understand you have called the Resort 2 days before we arrived to make sure all was OK and asked them to look after us. And they did that very well!!!!
On behalf of Peter and Margaret Cabban and my family I would like to thank you for your professionalism. All appreciated very much.
Aloha and Mahalo,
Hi Daniel-
We just got back from our Hawaii trip and it was great!
Thank you so much for you help with the hotel. (Resort Quest Waikiki Beach Hotel). We had been chatting about which side of the hotel to stay on since the junior suites were only on the sides. We picked the Waikiki side versus Diamond Head and it was PERFECT!! We were up on the 22nd floor as you had requested. :-)
Check out the view we had... better than the other side because you can only see partial beach on that side. Mostly trees.
Thanks again. :-)
Hi Carrie,
I just wanted to thank you for helping us plan our vacation to Oahu & Kauai. We were in Hawaii from May 26 - June 5. We returned back to South Dakota on June 6th & really didn't want to go home. We had a fabulous time there & had an absolutely perfect flight & accomodations.
We have already recommended you to others considering Hawaii as their vacation place. It was wonderful to work with you?..with your all knowledge of Hawaii. When we plan another trip (& we're already thinking about it) you will definitely be hearing from us again.
Thanks again for all your help. We appreciated it so very much!
Hi Cheryl:
My wife and I returned home earlier this week after seven exceptionally enjoyable days on the at the Fairmont Orchid (who kindly upgraded us to the gold floor) which as you will recall we booked with yourselves. Words could never express our sincere thanks and appreciation to you and your colleagues at Great Hawaii Vacations for making our stay such an incredible experience. Having lived in Asia for a number of years we have been fortunate to have travelled fairly extensively and to have had the pleasure of staying in some of the finest hotels around the world including the Mandarin and Conrad Hotels in Hong Kong, the Oriental in Bangkok and the Four Seasons in Beverly Hills to name a few. That said, I can honestly tell you that the exceptional service, the attention to detail, the outstanding cuisine and the genuine care and interest of all the staff at the Fairmont Orchid was beyond anything we have ever experienced and it is a true credit to Fairmont Hotels and to you at Great Hawaii Vacations who helped set up all the arrangements on our behalf.
I appreciate that service and care at a hotel is a team effort and in deed there are many who should be commended. But I would also like to thank you and your colleagues at Great Hawaii vacations for your exceptional service and attention to detail. From collecting our rental car to the hotel reservations everything was of the highest standard. You have an exceptional team at Great Hawaii Vacations and we felt honored and privileged for the service we received.
In February my wife and I will be visiting Australia and we had planned to route our trip through Hong Kong but after the experience last week we are now looking to re-route through Hawaii for a few days so that we can have a return visit to the Fairmont Orchid. I do hope you will be willing to assist us with reservations in due course and I will be delighted to seek your assistance soon. On behalf of my wife Sarah and myself our sincere thanks and appreciation once again for such impeccable service.
Yours sincerely,
Aloha Kavan,
My wife and I wanted to write you today to thank you for the GREAT condo you secured for us last week. Condo #39B was outstanding!! We feel we got the best condo in the entire resort. You made our trip and anniversary super and memorable.
Big time MAHALO,
Just wanted to drop you and note and say thanks again for all your help with my Kauai arrangements. Everything worked out great and the condo was even better than we expected. I had turtles swimming 30ft from my patio chair and beer.
I?ve already recommended your web site to a number of friends that will be traveling soon.
Thanks again.
Dear Carrie,
I can't thank you enough for helping with these arrangements. Honestly I have been hammering at this internet visiting tons of sites getting either no response or no availability.
I would have to say you are my internet booking angel :)
We have friends that are thinking of taking their family for Christmas, I will not hesitate to give them your information to book through.
This is such a special trip for us, our 25th wedding anniversary, celebrating our 50th birthdays and what will most likely be our last family holiday together with "just family". They have never been to Hawaii. We truly would appreciate one of the refurbished rooms and a room on the higher floor so our children can enjoy the fantastic view.
Thanks again Carrie - you work magic!
Best regards
Wanted to let you know how delighted we were with our accommodations. Everything was perfect. The room was exceptional, with great ocean views and wonderful lanai. My wife and I had a fantastic time. I will be certain to spread the word to all who visit Hawaii, to check out your web site.
Mahalo nui loa!
We returned from our 5 day Waikiki trip on Saturday - had an absolutely sensational time. Many thanks for your efforts in making our holiday so memorable.Jim & Linda Challinor Greenwith, S. Australia
I got the package in the mail with the post-it notes and the event calendar. How cool. I use to live in Hawaii and I travel there at least 4 to 6 times per year. Your company has the best customer service! I will definitely use your company again to book future travel.Chante Hardesty Venice, CA
I wanted to take a moment to let you know how much we enjoyed our recent vacation to Maui. We loved our room at the Royal Lahaina Resort. Your comment that they had just renovated the tower rooms were correct. We travel 355 days a year, and our room was one of the best and most memorable we have had. We loved the comfortable king-sized bed, and the great LCD TV! The hotel is an older property, but the food and the service was great. The tickets we purchased through Barefoot Tours were also top-notch! We shared our 33rd wedding anniversary at the Feast of Lele, the dancers were fantastic, and the food was good too! We also saw the play, Ulalene. Our favorite activity was our night spent at Warren & Annabelle's Magic Show! And thanks for the advice that I take a jacket, you were right, it was cold! We have recommended your Great Hawaii Vacations and Barefoot Tours to everyone since our return, and we are already talking about our next trip to Hawaii. Thank you for making it the trip of a lifetime.
Just a note to let you know that I enjoyed my recent vacation to Maui and Honolulu. All the arrangements you made worked out just fine. Thank you once again.Linda Link Sugar Land, TX
Thank you so very much for your service and information, Jennifer. You have exceeded my expectations for customer service. I will be sure to recommend you guys to friends and family.
Thanks again,
Just wanted to thank you, Jennifer, for everything. We really enjoyed staying at the Outrigger Keauhou Beach Resort. It's a very relaxing place. I would recommend this hotel to anyone going to the Big Island.
Thanks again. Mahalo Nui Loa
We just received hard copies of all the required documents on Saturday.
As I told you on the phone, my wife and I do a lot of traveling, and I want to express my appreciation to you for your OUTSTANDING customer service! I was very impressed with how much you did for us in planning our 25th anniversary trip to Hawaii. I am copying this to your President so he, too, will recognize and appreciate your hard work and commitment to excellent service.
Our trip to Hawaii was perfect. Our accomodations were just as you described and there were no problems at all. Thank you for all your help in the brochures you sent before the trip. We will definitely use your services again.
Thank You,
Thank you everyone who got me back my keys and phone charger..... I appreciate your efforts. I thoroughly enjoyed Hawaii and the conference, and felt the hotel was really good too.
I just want to thank you for the Slind family for the excellent experience I have had with you on booking our family trip to Kauai this summer. You just have the most kind demeanor and ooze with professionalism. I have personally booked many trips before for business and pleasure and this by far was the easiest I have ever done. I honestly believe if you looked up the word "world class customer service" in the dictionary that there would be a picture of Scott smiling back!!
We will be letting you know what a great time we will have.
Best wishes and thank you again,
For the price, we were very pleased with the Royal Lahaina Resort. We especially appreciate the two level room upgrade that you were able to get for us. Our Deluxe Ocean View was near the top of the hotel and had excellent ocean views. It was so enjoyable to just sit out on the lanai, have a cocktail, and watch the ocean and the sunset.
Previously, we had read several bad reviews of the resort and its older rooms. Your advice that the tower rooms had been renovated was right on the money. The interior of the room was great. It seemed to be COMPLETELY renovated with new bathroom fixtures, new cabinetry, a great LCD TV, new furniture, sliding wood shutters at the lanai window, and some of the most comfortable beds that we've ever slept on.
As for the amenity level, we could tell that this is an older resort. It was renovated too, but there's only so much that you can do to an older building. The pool wasn't that big and the pool area wasn't that great. I wouldn't recommend this resort to someone that wants to go to Hawaii and only sit around the resort and lay out in the sun. But if you are going to be like we were, and have plenty of activities to do on the island, I would highly recommend it, simply due to the great rooms and the affordable price.
Thanks again for securing such a great deal for us.
I wanted to provide my feedback to you regarding my recent stay in Hawaii at your accomodations. I thought the Turtle Bay Resort property was very well cared for, quite comfortable, and a great location. Your travel service is so easy to use and I planned my trip in under two hours start to finish.
Thank you very much,
Hi there. We really enjoyed our vacation in Maui. Our accomodation at the Sheraton Maui was very nice. In fact they upgraded us from an Ocean View to an Ocean Front, which was just beautiful. We were also greeted with a Lei Greeting and presented with a bag of gifts for our 60th Anniversary. That was a very pleasant surprise and very much appreciated.
The automobile we received was a Seebring. As I was the designated driver I was very pleased with the vehicle and the way it drove, etc.
I also want to tell you we appreciated your keeping in touch with us prior to our leaving on vacation and now, on our return. I must admit we were a little nervous seeing as you are so far from us and in a different country. We will certainly not hesitate to recommend you to our friends.
Thanks again.
Our Oahu and Kauai holiday was wonderful.
We were particularly pleased with our stay at the Poipu Kai Resort. It was most impressive to be offered a Mai Tai at registration, be registered within 5 minutes; then go to your condo unit, and find it newly renovated, clean, with a balcony view and, oh yes, a complimentary Chardonnay in the fridge.
Again, thank you for the arrangements.
We will most certainly book with Great Hawaii Vacations on our next trip to the islands.
Thank you for your email and follow up - we very much appreciate it. Our experience with Great Hawaii Vacations was excellent. The service was fantastic (Patty was our rep) and the way everything was handled from start to finish was great.
The condo location that we had requested, we were granted and were very impressed with the view - it was as we had hoped. The condo unit we were in was good - the only thing I might recommend is that the owners renovate the bathroom - it was on the grungy side, but was the only negative thing I could say. The condo was well equiped with dishes, etc and any household items you might need.
All round I would definitely work with your company again! Thanks very much.
The hotels that we stayed at were wonderful! Since I had not booked the accommodations directly (as I usually do) I was afraid that there might be some confusion at check-in.. But, everything went very smoothly!
I will definitely use Great Hawaii Vacations again in the future.
Thank you Bridget. I must tell you that I have enjoyed the customer service at Great Hawaii Vacations very much. I spoke with three different companies about my Hawaii family vacation and Adam Reynolds stood above them all with his helpfulness and professionalism.
You can be assured that I will recommend your company and Adam to any of my friends.
As long as everything goes smoothly from here until we end our vacation to Oahu I will be happy.
Best regards,
Everything arranged by Great Hawaii Vacations ran very smoothly. I have absolutely no complaints and would recommend you to anyone. The Fairmont Kea Lani is a magnificent hotel - the room was superb (I was travelling with my wife and 2 children aged 10 and 12) with a separate living area with a hideabed. The car rental on both islands (Maui and the Big Island) was exactly as ordered. The Fairmont Orchid on the Big Island while nice, is not in the same league as the Kea Lani.
Thanks for all of your help - especially Tim
Thank you so much for the beautiful screensaver. I am now in total dreamland when working on my computer! We absolutely loved Maui and would return in a heartbeat. The Lahaina Shores Resort was very nice and conveniently located to (our now very good friend's bar- Hecock's) and of course the shopping.
We will definitely use Great Hawaiian Vacations the next time we journey to the islands. Thank you very much for all your assistance!
We really enjoyed our stay at the Napili Kai Resort. It was easy to make our reservation thru GHV. We had no difficulty getting to the resort with the directions you gave us. Check in and check out was easy. the price we paid and the check price was the same (with added incidentals of course). We were very happy with our vacation.
We did make reservations through your recommended Tom's Cashback Barefoot Tours for a whale watch. The confirmation letter sent us to Maalea Harbor for pickup, and we were supposed to be in Lahaina. We made a very harried and fast drive back to Lahaina after we had just passed Lahaina to go to Maalea originally. That was the only slight difficulty we had during our wonderful vacation.
Thank you
We had an awesome time and your sales person Tim, was excellent in helping us with all of our planning needs. We appreciated your service immensely. I only wished that we were greeted at the airport with Lei's for our children's first visit! That is petty, but just a touch that would have thrilled them! Thank you for your help and time, we will use your services again.
Thank you. We had a great trip to Hawaii. we thoroughly enjoyed each day. The beach house "Hale Ani' was great - one of the best rentals we have ever had.
best regards
We were a little concerned when we booked the Hololani as we have stayed at the Papakea 3 times and the Kaanapali Shores once before. But we were very happy with the Hololani. The room was great, well equipped, newer kitchen than the Papakea, and what a view. We would definitely stay there again.
So thank you for the recommendation, our holiday was great.
Take care,
Hello. Our trip was great. Great Hawaii Vacation's service was very good as was the service provided by Suite Paradise on site. The Suite Paradise concierge service was very good as well.
We stayed in the Regency area of Poipu Kai. There is a rule about nothing outside the condo except footwear. This gave us some concerns when we came back from the beach with wet boogie boards - didn't want to take them in the condo till they were dry. We decided to leave them out to dry but got a warning note from the Poipu Kai patrol. Our suggestion is that there be both a footwash situated near each condo building and that one deck be designated for drying beach gear.
We enjoyed our stay at Outrigger Kanaloa at Kona. It was very pleasant. The view from our waterfront unit was superb! The condo was clean & welcoming. having a washer/dryer was very helpful. the staff was also helpful - we used the travel service to book several outings. We ate at the condo restaurant one evening & enjoyed it very much. The location of the condo was convenient. All in all we had a great time there. Thanks for setting it up.
Just to let you know we had a very positive experience working with Great Hawaii Vacations. Our agent (Patti) was very helpful and courteous through the whole process. We were greeted at the airport with flower (orchid) leis upon arrival. We booked a condo rental (Noho Nani) that was very nice (clean and comfortable) and had a terrific view overlooking the ocean. We enjoyed sitting out on the lanai each morning watching the whales, snorkelers and the sunrise! The airline reservations on Delta were fine also, except for a flight delay on the way home (but that was due to weather issue in Colorado which affected when our flight left Salt Lake City). The car rental through Dollar was also great and met our expectations.
Thanks again for a very pleasant experience and we look forward to booking a Hawaiian vacation in the future through Great Hawaii Vacations. Keep up the great work!
Aloha, and Maholo for all of your assistance in helping to plan our vacation. Our accomodations were everything you told us they would be and more. Although the Royal Kona was under construction in part, your consultant told us which tower to stay in to get a renovated room which turned out to be great advice. The rest was fabulous and we were in a great location, just as he promised. He turned us onto the link for Barefoot Tours which also turned out to be a great source for us. All in all I give you guys a 10 plus and would recommend anyone going to Hawii putting their trust in your travel company.
Happy almost summer!
We had a great time in Hawaii. The accommodations at Poipu Kai on Kauai were fine and so convenient to the beach and the rest of the island. The reservations for tours through Barefoot Tours went well and we enjoyed the tour guides who were so professional. Thank you for your help. We would happily recommend you to anyone else traveling to Hawaii.
The only hang up came because USAir changed their flight schedules and we had an eight hour lay over in San Francisco. With that late departure, we were up 39 hours straight getting home, but better that than arriving in Hawaii. Should we ever plan a trip there again, you will hear from us.
Hi there, thanks for your note ? I was going to email you anyways and tell you what a pleasure you were to deal with. When we checked into our condo in Maui there was a little problem. (They had overbooked and said they didn't have a 2 brm Ocean View until the next day and they may have to move us). I called Kavan and left him a msge and received a call back from one of your staff advising that we would in fact have the room we booked.
The condo was great, the view was fantastic and I have NO complaints. I would definitely book with Great Hawaii Vacations.
Thanks so much!!
Aloha, until next year!
Thank you very much for the email welcoming us back home. We had a most delightful and fun-filled time on the Big Island. Our accommodations at the Royal Kona Resort were very nice and met our needs. The staff was very friendly and helpful there. It was located very close to town which made it very convenient to walk around to eat and shop.
Please thank Daniel for his help in making a selection at which tower to stay in. He was very helpful and suggestions met our needs with making our reservations. I would definitely call him again for our next trip. Please thank him for us and keep up the great job with the service your company is providing Hawaii visitors.
Thank you for the screen saver and the credit towards our next trip. We will definitely be going back.
We had a wonderful time in Hawaii! Thank you for booking with three different hotels for us. It was great to change hotels every second or third day. The next time I will have you do airlines, charter boat, and rental car also. You can do the whole package for us, because you did good. Sometimes, you do not know what you are getting, so we do part of the trip ourselves. There was one thing that was bad, but I had a wonderful time, so I do not think about the bad. My luggage did not follow me from California to Hawaii, Jim's was fine. MahaloBarb Evergreen, CO
I wanted to let you know that we loved our accommodations. David Blau gave an excellent recommendation. He said to stay North of Kona rather than in it. He was right.
Thank you for your note. We had a wonderful time at the Turtle Bay Resort. We found the facility and the staff to be exceptional. The view from our room on the 6th floor was spectacular and we enjoyed several delightful meals in the various restaurants at the resort. No problems at all! Thanks for setting us up for a great trip!Sandy McClymonds Irvine, CA
We had a great time...no complaints. Sometimes no news is good news ;)
As always, your staff is very helpful with our trips to Hawaii and we will definitely call on you again. Thank you so much for making our trip planning much easier.Russell & Rhonda Dellabalma Arcata, CA
Thank you for the email follow up and the Hawaii screen saver. Thank you for taking good care of our arrangements on our travel to Hawaii. We certainly would do it again. Aloha .....Helen Cambra Boise, ID
Your company was great to work with. Carrie was efficient, friendly and wonderful. I have written a review of the hotel we stayed at and sent to Travel Advisor. I included some information on your company as well. Mahalo!Karen Hartinger Vancouver, WA
Good morning Mr. Kang,
My trip to the Big Island was great. The Royal Kona Resort provided me with great rooms, location and a friendly staff.
Booking my stay at the hotel was made easy with the help of your travel consultant, Charity Powell. She was very helpful and courteous in the telephone and email correspondence that I had with her. She followed up on all questions that I had in a quick and efficient manner. Charity even emailed me on a Saturday to answer a question that I had. Wow, I was surprised and impressed. Please thank her again for me when you get the chance to.
I am very satisfied with Great Hawaii Vacations and am looking forward to calling Charity again to book another trip in the future.
We had a very good experience with Great Hawaii Vacations in planning our place to stay while in Hawaii. The accommodations were superb in Maui, very nice condo. Thanks for all your help.Canda McCann Stanfield, OR
We had a wonderful time in Waikiki. The hotel, Waikiki West, was very good, the staff friendly, and the service excellent. I am sure I will book with your company again.
Daniel Blau was very helpful. Thank you for the pictures. I look at them every day. Also, thank you for the $25.00.
Yours Truly,
Aloha Eric,
Thank you for your email. We had a truly wonderful vacation in Hawaii and are sad to be back in Maine, where it is going to snow tomorrow!
Great Hawaii vacations as a source of accommodations worked out very well. We really liked our place on Kauai, ResortQuest Islander on the Beach, which you booked for us. Thanks for making part of our travel plans easy.
I wish to thank you for your help with our Maui Vacation. People ask us about it and we simply say we went to heaven. It was one of those trips where everything, even the glitches, (delayed flights, etc.) worked out to our favor as long as we had an open mind. The weather was great and the place we had in Wailea the last night was breathtaking. When we rented a car and drove to Portland as our initial flight was cancelled (remember the frantic tel. call) and the car was a PURPLE Coop (HR) I decided this was going to be a magical trip. On the way home our flight was delayed and we ended up being able to get home sooner, go figure. Just one fun aside. We met some people from the island my husband knew and his wife was a native. We went to her ancestral land and upon leaving she gave us these leis her brother had made tea. Apparently they are quite rare and many islanders exclaimed they had not seen them in a long time. We were so honored. We look forward to a trip in the future.
Thanks for all your help.
As requested for our comments on your service, we would like to thank Great Hawaii Vacations for making our trip easy to organize, as well as arranging great priced accomodations.
We were very happy with all those who we had dealings with and felt fully informed of everything we could possibly want to know before embarking on our trip.
We had an awesome time, we'll be sure to be back again soon!
I really enjoyed my vacation on the island of Maui this February of 2007. It was a pleasure to work with my Great Hawaii Vacations representative (I believe Eric). He was so helpful and extremely patient with all of my questions and concerns. I would recommend Great Hawaii Vacations to anyone!
Thanks again,
The people at the Royal Lahaina were fantastic.With Hawaiian airlines sending my luggage to San Fransico instead of Mauii from Honalulu,(for two days) the trip was perfect as was the weather. I have recommended this trip to several friends and they want to have the same type of accomadations as we had. Thank you very much.Tony Reding St. Paul, MN
Hello Great Hawaii Vacations Staff,
My wife and I thank all of you responsible for providing us with another great vacation, and appreciate all the extra service your company provides. Yes, all our expectations were met and we would highly recommend you.
Thanks again,
My two friends and I had the best holiday. The accommodation was so wonderful. The Ohana East is high on the list of hotels to return to. The staff was so helpful and friendly. The room was wonderful with a great view of the ocean. I have already
recommended your company to a few people who have asked me about Hawaii and who to book through, so hopefully in the coming months you will have a few more bookings from Australia. Thank you to Great Hawaii Vacations for a smooth holiday. The vouchers came in plenty of time and our holiday ran smoothly thanks to you. I would love to come back to Hawaii next year and wouldn't hesitate to book with you again. You are a credit to the travel industry.
Kind Regards,
My Great Hawaii vacation was lovely. The agent I used was helpful, efficient, and saved me money. I liked the condo I stayed in and will go again with your help.Natalie Rogers Sebastapol, CA
Our vacation could not have been better. Our condo was fantastic! Your staff member Kavan, was wonderful!
We have given your info to several friends, and would not hesitate to use you again.
Thank you very much,
Our accommodations were fine. They were clean and quiet and were represented by Tim correctly... First time we stayed at Grand Champions... Next time we will want to be closer to the beach though. But since the reservations were last minute, getting something there was not possible. We loved Maui as always and will return again. ThanksBecky Mattick Mountain View, CA
Great Hawaii Vacations was a great help, for sure. I think it was Patty who helped me in securing reservations at the Kahalu'u Beach Villas and she also helped in getting us a good deal on our rental car. Two thumbs up! Mahalo.Todd Boulder, CO
Firstly, your service in every way was professional and the staff very courteous. I will certaily use it again. The hotel Outrigger East was for the most part good for the price, quiet and location was first rate. The room was very small, the kitchenette was no more than microwave and sink in a corner of the room. A few bugs in the cupboards. The bathroom was even smaller, had to actually close the door to use the facilities. There was a fairly large hole in the wall near the front window hidden from view by the curtain. On the plus side, the staff was courteous and quick to respond to requests for assistance, and the view was excellent. All in all had a great vacation.Wayne Buffett Fredericton, NB, Canada
Aloha Daniel and Gail, I wanted to let you know that we returned yesterday from our trip and things went without a hitch. Every reservation was as planned and everyone was so friendly and helpful. A few comments:
1. Seven hours and one minute from wheels up to touchdown from Denver to Honolulu aboard a Boeing 777 (2-5-2 seating in economy). Transportation to and from the airport was right on target. Our first time on United in a long time and we were pleased.
2. The Hyatt Regency Waikiki was terrific, right on the beach, and the room was not a city view as noted on our reservation, but an ocean-view 23rd floor delight! We even had dinner and wine on the balcony Friday night. That place is something else-1,230 rooms, great restaurants, lots of neat shops, and a terrific location.
3. The Pearl Harbor tour, including the Arizona memorial and the tour of the Missouri, was set up through Barefoot, and was great.
4. The Ritz Carlton Kapalua is lush and plush-its grand lobby spaces remind me of the old South in some respects with wide arched openings to the outside, and lovely art work. By the way, it will be closed July 2-December 15, 2007, for a $95-million renovation that will, among other things, convert some of the spaces into equity condos.
5. We played the Bay course Monday and the Plantation course Tuesday and they are wonderful courses with incredible views.
6. The Hyatt Regency at Lahaina (I think) is a neat place-right on the ocean. We attended a luau there Tuesday night. I might stay there if we went again because as nice as the Ritz and the golf courses were, I doubt if I would carry my clubs again because they are such a pain to travel with, and if I was not going to play golf, Lahaina is closer to the action.
7. Whales were plentiful and the whale watch we went on Sunday morning from Lahaina (Seaview, slip 11) aboard a Zodiac inflatable raft with a firm bottom is the way to go. We also saw whales from our room at the Ritz and from the roadside as we traveled.
8. The Ritz breakfast buffet is great, particularly so because it was included in the package-otherwise, about $40 per person. I fell in love with the fresh pineapple and papaya-Bev became addicted to the eggs Benedict and the waffles.
9. Dinners in Maui were at Vinos, Pineapple Grill, Mama's Fish House, luau at the Hyatt Regency Lahaina, and the Banyan Tree (on the Ritz grounds). All were great and all were expensive, particularly because our son and his wife enjoy good wines and the wine lists were extensive (excluding the luau) and we hate for them to drink by themselves.
10. Seven hours and 50 minutes from Kona to Chicago aboard a 777.
11. It rained parts of Saturday, Tuesday, and Wednesday, but cleared up in the afternoons. The temps were wonderful-80 days, 68 nights.
Many thanks for all your hard work. It could not have been planned any better.
Mahalo Nui Loa,
Our vacation in Hawaii was wonderful!! The ResortQuest Waikiki Beach Tower was beautiful and we felt pampered from the second we arrived. Eric was so helpful in the planning and no matter how many times I called him, he was always gracious and was able to answer any questions that I had.
I look forward to visiting Hawaii again - I hope in the not too distant future - and I will always come back to Great Hawaii Vacations to make the arrangements!
Thank you again for all the wonderful help.
You're the GREATEST! We couldn't be happier with our condo at Kamaole Sands! We have several people waiting to hear how everything is as they what our suggestions on where to stay.
I will definitely be giving them all your email.
Just can not thank you enough!
I want thank you for the arrangements that you made for my vacation in Hawaii.
Everything was memorable. It was the best arrangments that I have had while back in the islands.
I hope to go through you again and request a longer stay at the condo that you arranged (ResortQuest Waikiki Sunset).
Again, thank you very much. I will definitely refer my colleagues to you.
My wife and I have just returned from our holiday at the Royal Kona Resort and wanted to let you know that we had a wonderful time. Our room was excellent, the resort grounds and location superb and we found the staff to be very friendly and helpful. Thanks for your help.Owen Fahey Calgary, Canada
I wanted to send you a note to thank you for the wonderful job you did booking our vacation at the Outrigger Keauhou Beach in Kona!! We loved the resort and you gave us a great description of the property. (Great outdoor areas, the rooms are a bit dated as you explained). When booking this trip you took the time to go over a number of properties and I really appreciated it. We also appreciated the upgrade from Partial Ocean View to Ocean View - we had a great view of the ocean which was so nice to wake up to every morning.
I was a former travel consultant for 23 years and got out of the business in 1996 so I know what is expected of an agent and you went above and beyond in helping me find the right property. I've been to Maui and Kaui many times before, but never Kona and I appreciate all of the information you provided us since this was a new location for my husband and I. A lot has changed since I've been away from travel so your help was wonderful. I definitely would love to go back to Kona!!
Thank you again for such wonderful service and if my husband and I travel again to the islands I will definitely give you a call!! Take care.
I just wanted to thank you for finding us our accommodations at the Poipu Kai Resort for our holiday. I'm really glad that you recommended this property. The unit that we had was great! As you had promised, there was lots of space. We had a ground floor unit, and the kids loved being able to go in and out on their own into the garden. It was fun for them (and us!) to have chickens in our yard that came up quite close to the patio! There was even a porta-crib set up in the bedroom and covers on the electrical outlets. I really liked being located between Shipwreck and Poipu Beach Parks. The paths heading down to the ocean were fun for our 6-year old. We also spent a lot of time at Poipu Beach Park, where the 'baby beach' was perfect for our 15-month old daughter. I also appreciated having laundry in our unit.
Thanks again so much for your help! We really enjoyed our trip.
We are back from Hawaii and there are no words that can explain the beauty and the enjoyment of Hawaii. It was the best trip in our 30 years of vacations. Hawaii was a great place to spend our 30th anniversary. The Maui Prince Hotel on Makena Beach was beautiful and the luau at the hotel was well worth the time and money. On Oahu we stayed at the Outrigger Waikiki On The Beach.We will go back for sure. Everything you booked for us went off without a hitch. Thank you so much. I have already recommended a few of our friends to you. I could go on and on but, I will just say I can't thank you enough for booking us such a fabulous 30th anniversary trip to Hawaii. I am ready to go again!
Thanks so much! We used the services of Great Hawaii Vacations last May and it was wonderful. Dustin was our agent, and everything was just perfect! When we return we will definitely be using GHV again!
We are very pleased with our visit at Hawaii and all the help we got from you was great. Everything went fine, and we are very pleased with the accomodation at all the hotels.
Aloha and Mahalo!
Everything was great, including your booking service - if we go to Hawaii again, I will be sure to book with you, as will my friends.Norbert Janser Bergheim, Germany
We had a wonderful time on Kauai. All the people that helped us at Great Hawaii Vacations were awesome. I really appreciated them letting us know of flight changes. We hope to visit again soon. I would recommend your company to my friends and have already.
Thank you so much for everything! Our trip was flawless! They greeted us w/six leis at the airport in Maui. Our car rental was fast as was check-in at ResortQuest Kaanapali Shores (gorgeous- wonderful stay). Our arrival at the Outrigger Kanaloa Kona was good, it was roomy and nice. We had the best trip surfing, snorkling, Luau, biking down Haleakela, and Volcanoes Nat'l Park - wow! Paradise!!! Thanks so much, we had a wonderful, memorable trip. You're the best!Julie Bruey Keystone Heights, FL
Our vacation was wonderful, and the time we spent at the ResortQuest Waikiki Circle was perfect. Everyone had a great time being right in the heart of Waikiki, and the folks at the hotel were very pleasant and did whatever they could to make our stay trouble-free. We will not hesitate to recommend your agency to friends who are looking for vacation planning assistance, and we will certainly keep you in mind for our future trips as well.
The family had a wonderful vacation. The Hololani was very nice. The view from the lanai was spectacular. We had coffee and whale watching every morning. Too bad we had to leave after 9 nights. Our room at the Kaanapali Beach Hotel was ok. The grounds and location in the resort was the best part. We loved the snorkeling at Black Rock and access to the pool, beach, restaurants and shopping. Leaving was very difficult. Thanks again for finding the Hololani for us. We would definitely go there again.Richard Neff Kent, WA
We had a super time and loved the ResortQuest Mahana at Kaanapali in Maui. Great updated room and WOW view from the 11th floor. We will definitely come back and I have already told over a dozen people about Great Hawaii Vacations! Thanks for making our dream come true!Mark & Carolyn Linderman Scottsdale, AZ
We had a wonderful time, and the accommodation was great, neat, tidy and well equipped. Our son was in a different complex and was envious of our Kamaole Sands grounds and unit. If we should go back to Maui again, we will definitely stay at the Kamaole Sands.
Thank you, and especially your agent Jennifer.
We had a terrific time and are very grateful to Daniel Blau because we found the perfect place for our family with his help.Gini Bunnell Bellingham, WA
Thank you. We had a great time and our accommodations at the Hale Mahina were very nice.Cookie Terboss Philadelphia, PA
We had a wonderful time in Maui. The service provided was a 5 out of 5. The directions to the rental office were excellent and we were greeted in a very efficient and friendly manner. There were no details left out.
The condo at Grand Champions exceeded our expectations. Thanks so very much for making our vacations worry and hassle free.
We?ll be back!
Thank you very much for the gift basket. It was not necessary but we really enjoyed it. Thanks again for all your effort. Our trip was magnificent.Cary Greenberg Granite Bay, CA
I have been very impressed by the level of service I have received to date from Great Hawaii Vacations.
We had a fine experience and the service was terrific.John Schmid Irvine, CA
Great vacation, one of the best we've ever had. The Wailea Ekahi was comfortable, clean and the location was beautiful. Getting a chance to be in Maui means you don't have to do much else to make the whole experience wonderful. For Canadians, getting to surf for 5 days out of 11 in January is also a sufficiently rare experience to be memorable on its own.
We stayed at the Sheraton Kauai Resort . The room was very nice and the view was superb! The staff was very friendly.
Our "resort fee" was comped through you guys. Good thing, too -- I would have felt ripped off if I had to pay it!
All in all, we had a great time and felt we received value. We will certainly book through you again.
Best wishes,
Our vacation to Kaua'i was wonderful. Thank Tim for making the arrangements. Everything went smoothly with our plane and car reservations. The condo at the Outrigger Kiahuna Plantation was perfect. Thank you for booking this vacation for us. We hope to return to the islands soon.
The agent that helped us book our vacation (Daniel Blau) was wonderful. He was so helpful and most importantly was honest with us.
Our stay at the Kaanapali Beach Hotel was awesome. The service was excellent and they truly helped make it a Hawaiian experience.
Thank you so much, we will definitely return to Maui and use Great Hawaii Vacations again.
The trip was great. Honestly, I wish I had booked all three islands through you. The Turtle Bay Resort was exceptional. Next time we go, we will book everything through you.
All parts of our vacation went well. There were no problems at all with any of the parts of our trip that your company booked for us.
Scott Luebbert did an excellent job for us and followed up on everything that we requested.
We will use him and your company again.
Thank you. Your staff was great and we look forward to booking with you soon. I will recommend you to all of my clients.
We had an amazing adventure! The Maui Coast Hotel was great. They had nice staff and great service. We enjoyed local restaurants immensely. Overall, we had an all out blast! We are planning to move there now. It has been a long time vision, returning there just confirmed, Maui is home.
Aloha and Mahalo,
I just wanted to say thanks again! We had such a great time and everything was perfect! The Grand Hyatt Kauai Resort was beautiful and all the flights were on time. There was absolutely no concerns, surprises or other issues that came up. I will recommend Great Hawaii Vacations to anyone planning a similar trip!
I have booked through Jennifer before, last time accommodation and this time car rental, and each time it has been easy and hassle-free, no hiccups whatsoever. She is very friendly and easy to deal with, returns calls promptly and knows her stuff.
Thanks again,
I just wanted to drop you a little note and say thank you for helping us with our great vacation plans. Thank you also for your special little goodies at the Waikiki Beach Marriott Resort and at the Grand Hyatt Kauai Resort.
Our rooms at the Waikiki Beach Marriott Resort were on the 31st and 32nd floors and our views were like a postcard-Wow-Diamond Head staring right at us, just amazingly beautiful.
Thank you again,
We arrived back in Seattle on December 5th. We were very pleased with every aspect of our Hawaii trip, and look forward to doing business with you in the future.
Thank you so much for a lovely holiday package. Your help made everything so easy and enjoyable.
Thank you also for the lovely champagne, strawberries and chocolates on arrival, it made our 2nd year wedding anniversary so special.
Thanks again for all your support, we will definitely be going to Hawaii again.
Kind Regards,
The Makena Surf was fabulous. Building 'G' was certainly a good choice - close to the smaller beach, which we had to ourselves several times during the week. Access was great, the grounds were immaculate and the pools were both open. The place is spotless! We rented bicycles that took us up to the Fairmont and Shoppes of Wailea. We were impressed that Great Hawaii Vacations allowed us to use another condo on our day of departure because our flight didn't leave until 10pm. It only took a phone call and it was done in minutes. Excellent service.
It was a wonderful week. The weather cooperated, food was good and all the things we booked online worked out perfectly. We'd certainly look at the Makena Surf again.
Thank you
I just wanted to take a quick minute to let you know what a great time we had in Maui.
The Hololani was everything that we wanted and more. We want to thank you Jennifer all of her help in finding us such a wonderful place to stay.
I have already recommended your company and the Hololani to everyone I know. I can't wait to go back again and I will be sure to contact you when I do.
Thanks again,
Your company was a pleasure to work and you saved us on our overall cost. Daniel was responsive to each and every request we made.
The organization was good, I got all the details before to fly over and everything worked perfectly. Hope to be able to come back next year and I will definitely go with you.
I appreciate your inquiry. We had an absolutely divine time. We finished our vacation on Kauai and then traveled to Oahu for a business convention at the Hilton Hawaiian Village. Our time on Poipu was our most enjoyable and relaxing. We will definitely use your services again.
A big thanks to Great Hawaiian Vacations for contributing to one of the best holidays I have been on. My boyfriend and I were chuffed to bits with the condo we stayed in (Kona Reef) and enjoyed the breathtaking views from our balcony every day.
Thank you!
Kind Regards,
My husband and I had a wonderful trip to Hawaii. The Sheraton Maui was wonderful and we will more than likely stay again on a future trip. I thought that Great Hawaii Vacations was a good choice for us as the accommodations were more affordable and it was easy!
Thank you for helping us book our trip to Maui. We stayed at the Makena Surf, the condo was wonderful with great views. The beach was beautiful. Carrie was very helpful in helping us choose the perfect place.
We had a great time!
I had a wonderful time outside of the earthquake. Thanks for following up. :)Marlene Jones Bristol, CT
We stayed at the ResortQuest Waikiki Beach Tower and the accommodations were excellent. We've been going to Hawaii at least once a year now for the last 5 years and this hotell is clearly our preferred choice to stay now. We love having a full kitchen and a washer/dryer in the unit. It allows us to travel light and save some money by eating in and cooking some of our meals. The staff there are excellent.
We worked with Daniel Blau who made our travel arrangements and he was very friendly and very responsive to all of my calls and emails. One thing that he did not mention and neither did the front desk when we checked in was the access to beach equipment. We were pleasantly surprised that they had beach chairs, mats, and umbrellas for us to use free of charge.
Overall I am very happy with Great Hawaii Vacations and the accommodations. I wouldn't hesitate recommending both.
I just wanted to say THANKS to Jennifer and the staff. We have used your company twice and will continue to next year.
Thanks again,
I want to let you folks know that condo accommodations at the Kihei Akahi, were excellent! Condominium Rentals Hawaii has done a outstanding job of managing this property. I was most impressed by the overall status of the Studio unit. Housekeeping had done a fantastic job of preparing this unit, before I arrived. It was very impressive. The amount of cooking tools, etc. in the unit were everything and more, that one might have at home.
This condo unit was the best that I have experienced, in all of my 36 years vacation travel. The Kihei Akahi is advertised as a budget or economy property; however, it is hidden gem in my opinion. I would definitely book this property, etc. again on any future visit to Maui, via Great Hawaii Vacations!!
Mahalo nui loa,
The experience we had booking a hotel through Great Hawaii Vacations was great. The property we stayed at, the ResortQuest Waikiki Circle, was awesome. It was very quaint and their attention to detail on a personal level was exceptional. The rooms were totally fine & we loved our ocean view. The location was one of the best I have ever experienced in Waikiki. Even though we were there through the earthquakes, rain and power outtage, we made the best of it all by sitting on our lanai and watching the ocean and snacking on the supplies we picked up from the local ABC Store. We will definitely stay there again and book our rooms through Great Hawaii Vacations!
Thanks so much,
I've visited Hawaii 3 times a year for the past 22 years. Our trips are always nice, but the last trip in October was a little different. On Sunday morning at 0705 the Island shook... Yes, we were there during the earthquake. That was the first one I've ever felt there, and I'm from California where quakes are a common thing to me. We stayed at the Outrigger Reef on the Beach, and the hotel staff acted in such a professional manner, it was really a comfort to my guest. All in all I had a very nice stay, and plan to return next year.
Until then,
Our trip was wonderful, as usual!!! We had some plane seat mix-ups, but were able to take care of it. I plan on contacting you next year when we go to Kauai again. It will be the middle of October!!
We had a fantastic time in Hawaii. The hotel room was just what we were looking for. Being poor college students we didn't have a lot of money to spend. The hotel was inexpensive, the rooms were clean, and we had a really nice view. We enjoyed the walk down to the beach, and we didn't have to walk far to many other things we wanted to see. It was an amazing trip.
Thank you so much for your help.
The accommodations we booked at the Hyatt Regency Maui were great. Your travel consultant Carrie Walker was also very professional and made sure everything went smoothly. We would definitely use Great Hawaii Vacations again for our next trip to Hawaii.
Everything was what we expected. I would definitely stay at the Sugar Beach Resort in the future.
Our vacation was fabulous.We loved our unit at Kona Bali Kai and definitely would (and hopefully will) stay there again. Our plan is to do Hawaii every other year and I would book with your company again. Thanks for the great service, it was like being at home with a gorgeous view!!!Theresa Maynes Castaic, CA
We had a great time at Outrigger Napili Shores resort. It is a great place to stay, especially with the Gazebo restaurant right there on sight.
Thanks for your help.
We had a blast of a vacation on my first trip to Hawaii.
I was pleased with the hotels that we've chosen and especially fell in love with Outrigger Waikiki on the Beach. We had a free upgrade to the Oceanfront deluxe and it was a definite treat. Great Hawaii Vacations made our trip much easiser and no paperwork was ever needed to check in at our hotels.
I must admit the prices for the hotels were a little stiff, but it seems like you guys beat a lot of the vendors out there. Thanks again for the hassle-free service.
Much thanks,
Thank you so much for all the help in booking our reservations. I am a flight attendant, but I didn't want to use my airline discounts because we were there for my niece's wedding. I was very impressed with your firm and that you emailed me before and after our trip. The hotel staff was very nice and helpful..I will definitely stay at the ResortQuest Waikiki Circle againPauline Mcallister Bloomington, MN
I have heard from the French team in Kona and they are so pleased with their condo! Again thank you for everything. I do not know how we would have done without Adam's help, especially during the busy time of the ironman.Isabelle Singletary Rennes, France
A huge MAHALO for being part of our fourth Hawaiian vacation. Everything was so great that we sometimes thought we were dreaming and actually retired. I don't know what the future holds....but hope that we will be contacting Great Hawaii Vacations next year for another trip.
Again, many thanks!!!
We had a wonderful time in Maui. The Hyatt Regency Maui was a fantastic place to stay. Everything, flight, hotel, car rental, etc. was all taken care of and all went smoothly without a hitch. We are already planning to go next year and will book everything through Great Hawaii Vacations again. Your company did a superb job.
Thanks So Much,
Just want to say thanks for booking our rooms for the extra days that we need. Just to tell you upon arrival at the ResortQuest Maui Banyan, we were told that we were upgraded to the ResortQuest Maui Hill where we had 2 bedrooms, 2 bathrooms and a wonderful full living room and kitchen.We thought we all died and went to heaven it was so nice...
The holiday was all we wished for and more. We all loved Maui. I have friends wanting to go to Hawaii in 2007 and will forward your email address to them so they too can have the best to look after them.
Thanks again,
Our stay at the ResortQuest Waikiki Beach Tower, as always, was a great pleasure from the time we drove up to the valet. Eddy greeted us and knew us by name. We were pleasantly surprised and service from check in to check out was great. We definitely plan on staying there again.
Thank you.
We had a wonderful time at the Poipu Shores and appreciated all the help from your staff. We will book with you again next year!The Vliets Tucson AZ
We had a wonderful time and hope to go back in the near future.
When we do, we will be giving you a call.
We had a wonderful time! We enjoyed the Grand Hyatt Kauai Resort & Spa very much! Thank you for the nice photo album, that was a nice surprise. I have to say that I love working with Tim Shaw. I have booked two Hawaiian trips with him, the other one coming up in April. He is very professional, helpful and easy to deal with. I will book all my future trips through him and will refer others to him as well.
Our vacation at the Mana Kai Maui was wonderful....at first we were a little bit hesitant, but, after a day or two we became familiar with the surrroundings and people and came to like it very much.
Our view of the ocean and beach was fantastic....the room needed a little up-dating, but all in all it was a very comfortable and enjoyable stay....we would certainly try it again!
Take care and thanks again,
My vacation was awesome. This is the first time I used your site, and there is always a bit of trepidation when using on-line services. Every aspect of our reservation was perfect, plus there was the little extra of a luau at the Polynesian Cultural Center that we were unaware of. The service we received from the agent (Patti) was second to none. We cancelled our Hotels.com reservation as your pricing, and more importantly service, was better by far. We definitely plan on booking with you again next year!
The vacation was terrific! Our room at the Hale Building at the Royal Lahaina was very accommodating; we had a great view even though we didn't have a full face view of the ocean. The balcony allowed us to be outdoors on the third floor, so we were very pleased.
Best of all were the ineractions we had with the folks who work at the Royal Lahaina. Courteous, helpful, and the food at the Royal Ocean Terrace was just as great as the view of the beach and ocean....all outdoors! We hula'ed with Y'nanni every evening and enjoyed the gentle soft Hawaiin sounds from the real singers that entertained each evening. I'd go back in a heartbeat!
The trip was perfect. The accommodations at the Turtle Bay Resort were great. And Bobby Owens in the surf school at Turtle Bay was a terrific ambassador. Only one suggestion...more rum in the Mai Tai's.
Just wanted to say thank you. We had a wonderful time at the Hyatt Regency Maui.
Thank you also for the carmel corn once we got there... it was a pleasure working with you and I will be in touch soon for another trip.
We enjoyed our trip and look forward to our next visit! It was very easy making reservations through Great Hawaii Vacations. We were very pleased with our "over the water" room at the Outrigger Keauhou Beach. The food and service there were outstanding. For the money, it was a great deal!Paul and Anne Iseminger Longmont, CO
Your company was VERY helpful in both making reservations, and in dealing with itenerary concerns that I had (was late picking up rental car and didn't want car to be given away to someone else). Thank you so much! Everyone was always pleasant and friendly, and made me feel like no matter what the problem was they could take care of it (and there were really no problems).
My hawaiian vacation at the Wailea Marriott Resort was awesome. While I was a little leary about booking over the internet, your service was excellent and at a price my husband and I could afford. It was unbelievable how everything was in place and nothing went wrong.
Our agent gave us a free car upgrade, and our hotel upgraded our room to an ocean room.
Thanks for making my honeymoon perfect.
P.S. If we ever go back to Hawaii, I'm booking with your company. :)
The Maui Kamaole was great. It was in a good location with an ocean view as promised. The condo was decorated in a very pleasing Hawaii manner which made our stay even more enjoyable. Your location was very close to the beach and the pool area was fun.
We will definitely stay there when we return to Maui.
I look back on my stay at Poipu Kai Resort with great pleasure. The accomodation in the "Sands" was outstanding. The paintings and art displays were beautiful, every appointment, even a washer and dryer included. The kitchen was incredible - there was even a welcome bottle of white wine and frosty glasses awaiting us in the refrigerator.
We used the little patio with a view of shipwreck beach for every meal, and it was only a brief stroll to either the beach or the swimming pool through well tended gardens. We loved the stay and thank Adam at Great Hawaii Vacations for setting it up. Would love to return!!!
Thank you for making our hotel reservations at the Royal Kona Resort. We were able to spend good travel by your favor.
When we go back to Hawaii, we will use Great Hawaii Vacations.
Thank you.
Our stay at Poipu Kai Resort was outstanding, as was the service provided to us by Patti of your organization. We requested several changes to our itinerary, and Patti was very courteous and professional in assisting us with our changing requests...
Thanks again,
I am delighted to respond to your e-mail regarding our recent vacation. We just completed our first 100 days on the island of Kauai (over several years) and found this year's flight to be very favorable. Your people always do a great job for us - in particular, Cheryl and Patti.
Thanks again for a great vacation! Your company is aptly named and we'll definitely be back to you for our next trip...
Most Sincerely,
Your company in general was great in helping me plan an awesome trip. Your associates were prompt in replys and kept me up to date with any itinerary changes. I knew I wanted to stay at the Wailua Bay View condos, but couldn't find an agency to help me. Thanks for putting such a great and reasonable package together. I highly recommend the Wailua Bay View condos, it has a great home base and stunning views.
Thanks again.
Thank you! Our vacation was absolutely FABULOUS! We appreciate all the wonderful assistance we received from Great Hawaii Vacations. Everything went smoothly - we couldn't ask for better service - everyone was friendly and awesome!
Thanks, again!
We loved the location and the condo was great. We would like to stay at the same place the next time we go to Kauai.Jay Maddock Irvine, CA
My vacation was great. I didn't want to come home. I had a very good experience with your company and will recommend to my friends.
Thanks again,
Everything went like clockwork. Daniel Blau, my consultant, had all the correct stuff in the envelope mailed to me that we had discussed on the phone. The room at the Maui Kamaole was exceptional, with a groundfloor lanai overlooking a lawn and the ocean. Very clean and meticulously maintained. I was expected wherever I showed up according to the itinerary I arranged with your company -- not a single misstep. Credit card bills all matched up with agreed on rates.
I spent a fair amount of time researching various means of arranging this particular vacation, and came to the conclusion that your firm offered the best combination of convenience and rates. Daniel even steered me away from some of my earlier plans to stay somewhere that I've since heard increasing complaints about.
Overall, I would be glad to do business with your company again at some point in the future. Indeed, the wife wishes we were still there!
Mahalo again!
No complaints, everything on the trip went great. The Hilton Waikoloa Resort on the Big Island was perfect, in fact my wife wants to stay there again next year.
Thank you,
Thank you for helping us with our Hawaiian vacation. Your staff has been very helpful. Our favorite place to stay is the Sheraton Keauhou Bay Resort, in Kona. We don't do much except go on the snorkel tours which leave from Keauhou Bay. (Very convenient from the hotel). After snorkeling, we hang around the pool, and swim in the afternoons. Then we go into Kona for dinner, and maybe do a little shopping. Then it's back to the hotel, watch a little TV, and go to sleep. Next day, we do it all over again. We love it!!!
Thanks again,
Our trip was amazing. The booking of the Waikiki Parc Hotel, car and air fair by your company made our honeymoon carefree and stress-less. Absolutely perfect with a great price compared to many other travel agents and online booking sites! Thank you very much. I will definitely recommend your company and your knowledgeable staff to anyone that I know that will be visiting Hawaii.Nate and Lisa Hufker Fairview Heights, IL
Thank you so much for your interest in our vacation. It was wonderful as always. It is our favorite place to be in the whole world. Wish we could have stayed longer though... One week is not long enough when there are so many places to go and so much to do.
Thank you for assistance with our flight arrangments.
Mahalo and Aloha,
We had a great time - thank you for organizing our trip. The Grand Hyatt Kauai Resort & Spa is a fantastic resort. We also appreciated your gift - it is something we will treasure.
We enjoyed our stay at the Grand Champion Villas. The unit was spacious and convenient with the washer and dryer on the lanai. I believe we had good value for the amount we paid.
Making the arrangements through Daniel was very easy and he was very polite and thorough and accurate in explaining your policies.
I would consider using Great Hawaii Vacations again when making arrangements to visit the outer islands.
I wanted to thank your company as well as the Ritz Carlton Maui for the gift (wine and choclate strawberrys) plus the excellent room upgrade. It made my 50th birthday that much more enjoyable.
The Ritz Carlton Maui is a great property, very private and different from other surrounding hotels.
I wouldn't hesitate using you and your firm again next time we visit Hawaii.
I just wanted you to say that we appreciated all the travel arrangements Daniel Blau made for our Maui vacation. Our condo at the ResortQuest Mahana at Kaanapali was beautiful and if we ever go again, we'd love to have that exact condo. It was wonderful to have the upgrade with two bathrooms, actually.
Thanks again.
Just arrived home after 17 days on Maui . Wow, the 3rd time is a charm! We are now in the process of finding a home there. The flights booked through your company could not have been smoother. All seats were assigned and no problems there or back.
Many thanks go to you.
Thank you for a wonderful vacation. All of Kavan's recommendations were right on and we truly appreciate it!!
You certainly knew how to make our trip a success!!
Take care,
I want to thank you for the great service you have given us. Jennifer Runyon has been an extremely pleasant person to work with. We have appreciated her expertise right from the initial stages of our trip planning. Every step went without a hitch - something that cannot be said for the parts of our trip that were arranged through others. Thank you for the professionalism and compassion you demonstrated in the handling of our cancellation request. If there is a place on the web where we can recommend your services to others, let me know - others need to know.
Thanks again,
We stayed at Radisson Waikiki Prince Kuhio. The condo we stayed in was immaculate and filled with all kinds of nice touches. We had the greatest two weeks there. We didn't have maids or a luxury resort but the place was clean, the grounds were lovely, the parking was ample, our view and surroundings simply amazed us for the price. We were right next to the Prince Kuhio Park, so it was extra private, quiet and cozy. We LOVED it! Can't wait until we can go back!!
We just got back from the ResortQuest Waikiki Sunset on Oahu. The travel arrangements were great. The condo was a little noisy in terms of street sounds, but the view was wonderful. This is our second vacation with your company and both were excellent.Marianne Austin Visalia, CA
We had an absolutely wonderful time. The Palms at Wailea was so delightful. I highly recommend the garden view room. I sat outside on the lanai every morning with my coffee. It felt much more private than an ocean view room. The rental cars on both the Big Island and Maui were fantastic.
Thanks so much for everything. I will definitely call again and I will recommend Great Hawaii Vacations to everyone I know.
Thank you for helping us plan a wonderful vacation. Our accommodations at the Wailea Ekolu were very nice and the car rental went smoothly. Guest Services even recommended a spectacular luau at the Wailea Marriott Resort and the weather was perfect! We look forward to returning to Hawaii next year and will definitely contact your company for help with our vacation plans.Dan and Cheryl Ambrose Glendale, AZ
Thank you very much for your help. It has been a pleasure doing business with an honorable company and I will certainly recommend Great Hawaii Vacations to my friends.
Just wanted to thank you for the help you gave me in planning our trip in July. We really enjoyed it. Thanks also for the free desserts and coffee at the Kaanapali Beach Hotel. I had a wonderful time!
Thanks again,
Our trip was truly wonderful and the holiday of our dreams was even better than we imagined it would be.
The accommodation was spacious, certainly by European standards, and spotlessly clean. The car hire procedure was effortless too. Everything seemed to have been planned so well. We were so glad we chose the Wailea Ekahi and would certainly go there again should the opportunity arise.
It was Jennifer Runyon who arranged this for us and I did email her when we got back to thank her for sorting out our booking.
I would certainly recommend your company.
In June I used your company's services for my family trip to Honolulu. After my return I had a charge on my charge card that was incorrect and Melodie Bold got in touch with me to resolve. Melodie kept in contact with me to solve this issue, she actually listened to my issue and concern and did not try to pass the buck or blow me off. I am sure you know that customer service can make or break you when you are in the people business. You could have lost me as a future customer, but instead I feel confident that I will utilize your services in the future. This is due to the professional, polite, quick follow-up and follow-through that Melodie provided. We don't get to compliment people very often and I wanted to take this moment to do that for Melodie. I greatly appreciated her efforts in getting this situation resolved for me and will be happy to recommend others to your company.
The Man, the Myth, the Legend, the one and only --------> Tim Shaw!!! He provides above excellence in customer care/service! He pays attention to every detail, made all challenges seamless and I haven't even departed yet! HA! I've already referred 4 friends to Tim Shaw. He has more than accommodated them as well. Thank you, I appreciate Great Hawaii vacations!
Have an excellent day!
Kind Regards,
I would like to start by saying that our family had a very pleasant trip. We heartily thank you for all your planning. We have enjoyed our vacation very much.
We loved our stay at the Outrigger Kiahuna Plantation, it was truly heaven for us. We look forward to coming back there again in the near future.
Last, we sincerely thank you for your warm welcome home email. It meant so much to us. We would surely recommend Great Hawaii Vacations to our friends & relatives.
We had an absolute beautiful vacation and "WOW!" how nice was it that we didn't have to worry about the details!
Tim Shaw was awesome! He told me about the hotel we were staying at and described it perfectly, he handled EVERYTHING for us & was so patient when I started to change things in mid-stream - he never seemed put out by me, always giving me my options with a smile in his voice.
Everything went so smooth, from the flight with our pre-assigned seats, to the rental car, which was perfect, to the Kannapali Beach Hotel, which I can't recommend enough! The people there were outstanding, so warm & accommodating - I just can't say enough about the hotel. I truly loved the Kannapali Beach Hotel - we never had to fight for a place at the pool, the grounds were so peaceful and very natural and they turned our beds down every night.
The whole atmosphere at the hotel and the surrounding area & beach was the best!!! I especially loved that you never felt like you had to get into your car, everything was right there within walking distance.
Thank you Great Hawaii Vacations for guiding us and arranging this memorable and beautiful vacation. I had many options to choose from and this package was perfect for us! In every way. It was as if you had read my mind - I will NEVER plan my vacation without you!
Warmest regards
We spent 10 fabulous days in Maui.
With Kavan Murphy's assistance the trip was perfect. This was our first trip to Maui and choosing a condo for the length of our stay was the perfection situation. The condo setting at Napili Point Resort was beautiful. The staff was friendly and took good care of us. Kavan also made sure that we had seating together on the return trip. We will definitely give Kavan a call next time we plan to visit Hawaii.
Mahalo, MM
Mahalo! I had a wonderful time at the Grand Wailea Resort in Maui. I will use your company again when I go back to Hawaii.
Our hotel room at the Sheraton Maui was excellent. Your personnel was very helpful whenever I called to check on some "detail". The car rental process was smooth. In short, all of our expectations were met or exceeded. And we also enjoyed the gift that awaited us in our room. I will likely use your service again in the future when I get another chance to visit Hawaii.Marc Martin Placentia, CA
We had a great experience and will highly recommend Great Hawaii Vacations to others and book through you on our next visit. Patti was wonderful to work with. Our condo at the Kaanapali Royal was spectacular. The unit was immaculate and the complex was very enjoyable to stay in.
Thank you for your assistance.
Our trip was fantastic!! It was all thanks to your staff. The accommodations were great. The Kaanapali Beach Hotel was our favorite. The staff was very attentive to our needs, we received a bottle of champagne for our anniversary. They even turned our bed down every night and left us cookies and flowers!! Your staff recommended that we call Barefoot tours to book our luau and trip to Pearl Harbor. They told us the perfect tours and luau to take. Thank you all for a wonderful 25th anniversary! We will never forget it.
Thank you. We had a wonderful trip at the Pacific Beach Hotel!Cynthia Finister Morada, CA
Our trip to Hawaii was perfect from beginning to end.Yolanda Maffei Clayton, CA
Our accommodations at Pali Ke Kua on Kauai were great, and we had an amazing vacation. Everything Patti arranged worked out very well, and all went very smoothly. Patti was great to work with.
The trip was great. Patti Taylor did a tremendous job with getting me the rooms and adding an next extra night at very short notice. Every time I called, if I could not reach her, she would call me back within minutes with the info I was looking for. She is awesome!Chris Cashdollar Corinth, TX
Just a quick note to let you know how much we enjoyed our vacation to Kauai. We stayed at the Poipu Kapili and it exceeded our expectations in regard to the style and furnishings. We really weren't expecting such a nice condo! The staff was very friendly and did a good job taking care of us.
Thanks for helping us set up such a nice vacation.
Our Hawaii vacation was excellent!!! For some reason, our check-in date was not correct at the Sheraton Waikiki. It was the hotel's problem, not your fault. They were very good at accommodating us. They even got us in with a free upgrade to semi-ocean front, and free drinks for the inconvenience. Obviously they took good care of us, despite the confusion. Thanks again, we hope to be able to go back soon!Jean Krason Lynchburg, VA
I wanted to thank you for the perfect vacation retreat for my friends that I arranged with you through Great Hawaii Vacations. They were upgraded to a Jr. Suite and had a fabulous view of both the beach and Diamondhead...they felt like they were on top of the world. The accommodations at the New Otani Kaimana Beach Hotel were more than spectacular.
Thank you again, and if the need for travel to Hawaii occurs again in the future, I will definitely be in touch with Great Hawaii Vacations again.
You guys are the best.
I recently booked my honeymoon through your agency. We stayed at the Kapaa Sands in Kauai and had a wonderful time. Adam Reynolds at your company did a fantastic job. He was knowledgeable, friendly, and patient. He did a wonderful job and we were very pleased. Thank you so much for helping us to have a great time in Hawaii!
Thank you,
Just wanted to say what a great time we had on our trip to Hawaii . The accommodations at the Polo Beach Club on Maui were perfect and my wife and 2 daughters enjoyed the entire trip. The staff was wonderful, the view was incredible and we couldn't have asked for anything better. Thank You so much and we will be sure to book with you all again for our next trip.Brian Faulkner Haines City, FL
It was truly a pleasure to work with Great Hawaii Vacations. Patti, in particular, bent over backwards to accommodate us for various needs while on Kauai and Maui. I will most definitely use you on the next trip to the islands. It's a value that cannot be beat. GHV consistently came out ahead in pricepoints in all my research for all of our accommodations.
Thanks for your hard work.
The vacation was wonderful and the Fairmount Kea Lani Hotel was outstanding in every respect. We had a great time and thank you for your professional help. You made it easy and memorable.Eric Absher Littleton, CO
We had a wonderful time on our vacation, and are looking forward to our next vacation.
Thanks again,
Thank you so much for booking our trip. Our agent Jennifer Runyon was extremely helpful, especially at the last minute. The Hyatt Regency Waikiki was awesome and we had a great time. We will definitely look to you for our next Hawaiian trip.
Thank you,
Our trip was wonderful. Your company was very organized and helpful. Thank you for helping us book a fantastic vacation!!Claudine & Sandy Murray Mill Valley, CA
Thank you so much for the wonderful vacation accommodations at the Ocean Resort Hotel Waikiki. I wish the cruise we took was as wonderful as our time on Oahu. The hotel was just what we were looking for. It had everything from comfort, value, and accessibility.
Thanks again,
My husband and I would like to thank you for helping us plan a great vacation. After searching the internet for information, we came across Great Hawaii Vacations. I called and spoke with Patti Taylor. She was wonderful and knew exactly what we were looking for. Needless to say, she had us booked by the next day.
We were very pleased with our accommodations. There were 12 of us, so we chose to stay in less expensive condos. The Poipu Kai Resort was very nice, our condo had wonderful views of the mountains.
The other place we stayed was Resortquest Shores at Waikoloa. The reservations desk help was always friendly, the grounds were kept very clean and our condos were more than we expected. We really enjoyed this property!
Our holiday in Maui was superb.
The accommodations at Wailea Elua were equal to our expectations (which are high) and the weather was superb.
We have mentioned you to several of our friends.
We had a ball. Our accommodations at the Outrigger Kanaloa at Kona were grand - far nicer than we expected. Thank you so much for your part in our adventure. We were celebrating my step-mom's 80th birthday, and she felt very special with all the attention you helped us to lavish on her.
Mahalo nui loa,
Thank you for the inquiry. Our Hawaii vacation was terrific. The Fairmont Orchid Hawaii turned out to be an excellent choice. The accommodations were very good, the grounds beautiful, the staff attentive and our room was upgraded to a partial ocean view for our anniversary. We also very much enjoyed the extras of the concierge floor. The package from Great Hawaii Vacations was good value. We appreciate the time our agent Adam Reynolds spent discussing the vacation before we made reservations.
We would definitely use Great Hawaii again and recommend you to others.
Our vacation at the Mauna Lani Point was great. All the requests that we had made in advance were respected (and luckily we got upgraded to an oceanview.)
We will certainly book our next vacation in Hawaii through your company. Please send my best regards to Melodie. Thank you again.
We were pleasently surprised to find that we had such nice accommodations at the Outrigger Reef On the Beach. From our balcony, we had a mountain and ocean view. The maid service was very good. The hotel has a good location. We really enjoyed eating breakfast at the Shorebird Restaurant each morning. The food was terrific and they had all the juices and fruits of the islands. All the hotel staff were very helpful answering any questions and giving suggestions to make our stay more pleasant. We used Great Hawaii Vacations because we believed you offered the best package for the money.
We will use Great Hawaii Vacations again for our next trip to Hawaii.
We had a wonderful time and everything was absolutrly well organized. Had an almost new rental car, the Westin Maui was very nice, but we really loved the Polo Beach Club. We're thinking of going back in February and will book with you again as soon as we got our dates fixed...
Thanks again
We dealt with Jennifer Runyon in your company. She responded to our emails promptly and efficiently, and took the trouble to personalize her emails. It was a pleasure to deal with her.
Thanks so much for the great planning you did for our trip to Maui and Oahu.
Adam Reynolds was so helpful to us. Everything went smoothly, and we loved where we stayed.
Just wanted to thank our agent Adam Reynolds and your company for helping my wife and I have a GREAT time in Kauai and Maui.
Everything from the reservation, air, auto rental to the hotel went smoothly! I would recommend Great Hawaii Vacations to anyone who is considering a vacation there without hesitation. Special thanks to the Kauai Marriott Resort & Beach Club and the Maui Prince Hotel (esp. Ron & Maddie) staff.
Thank you and your company for making our vacation unforgettable - for the right reasons!
Just wanted to drop you a line and tell you what a great time we had in Kauai. All of Jennifer's recommendations and planning went perfectly well, and we couldn't have been happier or more comfortable in our accommodations. Thanks for everything, and I will be sure to recommend you and Great Hawaii Vacations to all of my friends!
Our trip to Kauai was wonderful. The weather turned out great, and we had the best time on the tours we took. The accommodations at the Poipu Kai Resort worked out perfect for the 6 of us. Having your own place with all the creature comforts of home was very convenient. We will come back again.
Thank You!
Tim Shaw of your office arranged for our inter-island flight from Maui to Hawaii and for our condo (with your assistance) at Kona Reef. The flight was smooth and quick and the Kona Reef was comfortable. We were also close to Kona and were able to walk into town from the condo to have dinner. We even had a few days where we caught up on our reading and just hung around the condo. All in all it was a wonderful trip.
We can't thank you enough for yours and Tim's assistance in planning the details of our trip to Hawaii . We hope to deal with your company on our next trip. Thanks again.
Just wanted to let you know that we were very happy with our
accommodations at the Aston Honolulu Prince. Everyone was very helpful, the rooms were clean and well serviced and we were close to all the major attractions.
Thanks and we will remember you next time we travel.
Our trip was wonderful. The flights to and from Hawaii were on time and as flights go these days they were satisfactory. We were very pleased with the Mauna Lani Bay Hotel. It was a very comfortable, welcoming hotel with a beautiful setting. The staff was consistently warm and helpful. We had a great time at the Volcano House and thoroughly enjoyed our return to Kona Village. Our room was comfortable and the staff was friendly. We enjoyed the quiet, no hassle destination resort experience.
We look forward to returning to our favorite vacation spot!
We had a fantastic time in Hawaii - truly a "paradise" vacation. Our accommodations in Kauai were great and just as described by your staff. Thanks to all who helped make this a memorable vacation. We would highly recommend your company to anyone looking into an Hawaii vacation.
Thanks again,
You guys were perfect! Every reservation, confirmation, everything, was flawless. We had a worry free, wonderful trip. I will use you for all future trips!
Thank you!
I have nothing but the highest compliments to your company and the representative, Patti Taylor, who assisted me.
You can count on us contacting �Great Hawaii Vacations� to assist with our next trip to Hawaii.
We really wanted to thank you for the vacation accommodations and recommendations for other activities. We enjoyed many more activities this trip. First of all, Poipu Kapili was very, very comfortable. It had a lovely view from the lanai and was close to the pool. It was quiet, very convenient to other facilities and stores, and had very helpful staff. Your web site was very good for reaching other entertainment like tours. We enjoyed a scuba tour, helicopter tour and many independent day trips to planatations. Poipu Beach is our favorite area! Hardly a cloudy day!
Thank you for your professional service and speedy contacts. We will use your services again and will highly reommend them to others planning a Hawaii vacation!
Mahala and Aloha!
The vacation was absolutely wonderful. A great time was had by all. The ResortQuest Mahana at Kaanapali was perfect for us and I can't say enough about the oceanfront view ? it was more than I expected, but was just what I wanted. Tim Shaw from your office did a great job of listening to what I was looking for in a hotel and set us up for success. I would have no hesitation in sending friends and family to your web site. It's nice to know there are a few companies out there that still offer personal service. Providing a phone number and a person to call should I have questions or needed more assistance was reassuring and gave me a sense of comfort.
I look forward to your assistance with future vacation plans.
Many thanks,
We had a terrific time, the accommodations were outstanding.
It's very difficult to suggest which hotel we'd choose on future visits. The Royal Hawaiian was beautiful with an outstanding view of the ocean front. The service was excellent; the front-desk, the concierge, and particularly the valets were incredibly gracious and this was for the me the biggest benefit of the hotel - a truly outstanding experience that felt like a departure from reality.
The Sheraton Waikiki's greatest feature for us had been the views - given the size of the hotel, there is less of a personal touch as we had at the Royal Hawaiian, but it was difficult to imagine finding a better panoramic view of both Diamond Head, and the ocean.
Looking forward to the next opportunity to depart reality again!
We had the best vacation ever. Our reservations were all wonderful. I cannot thank you enough for every little detail you helped us with. The links to great restaurants and tours were so very helpful. Jennifer Runyon was so fast at returning my questions and always so knowledgeable about Hawaii. It was the very factor that made my decision to use your company. I cannot rave enough about how efficient my reservations were handled. Your company has exceeded our expectations.
Thanks for everything.
I just wanted to drop you a quick note to thank you to Jennifer Runyon for all of her help in planning my vacation last week. My trip to Maui was even better than I expected it would be. The whole trip was so smooth, from the flight to the rental car to the accommodations, which by the way were fantastic! We had an absolutely gorgeous view.Our condo at The Palms at Wailea was beautiful and the beach was the best! It was ecstasy for me.
You did such a great job of arranging everything , it made it so very easy to just enjoy the experience, I had dreamed of visiting Hawaii for years and was not disappointed. I fell in love with the place and I plan to go back, again and again and will definitely contact you for the arrangements. I can't thank you enough. I tell all my friends about Great Hawaii Vacations and have recommended you numerous times.
Our vacation at the Poipu Kai Resort was wonderful. Everything went as smoothly as the last one. Thanks for your help.You did a great job as usual. I will be calling you to book our next trip to Hawaii as soon as we find out when we want to go.
Just wanted to let you know that our vacation was absolutely perfect! The Poipu Kapili was ideal. We even enjoyed the Kauai roosters. Who wants to sleep late when paradise awaits? It was extremely difficult to leave the island, however, the direct flight from Honolulu made it easier. Thanks for your wonderful recommendations!Lynn Glaser St. Charles, IL
Aloha, I don't know how to tell you how happy I am with my entire experience with Great Hawaii Vacations! Our trip at the Hale Mahina was planned around my daughter's wedding and therefore meant more to me than ?just a vacation?. It was a once in a lifetime event. Carrie Walker was wonderful ? she never dropped the ball during the months of planning we did together. In fact, she was consistently ?pro-active?. Everyone I had the privilege of dealing with was professional and very helpful. All attended to all of my needs perfectly! Thank you all for contributing to the most wonderful vacation I could have hoped for. I would not hesitate to recommend Great Hawaii Vacations to all my friends and family. I will also not hesitate to use your service again. Mahalo very, very much for everything. Sincerely,Karen Holbrook Sherwood, OR
Just a quick message to let you know we had a fabulous time on Maui and the Wailea Ekahi ocean view condo was just perfect for us. So much so that we would like to go back again sometime soon, maybe in the whale watching season. Thanks again. Regards,Jane Wright Urmston, Manchester
I am always happy with the service I receive from Great Hawaii Vacations. Tim Shaw has always been so helpful and we always have a great time in Maui. Thank You,Tina Tricoli Puyallup, WA
We wanted to let you know what a wonderful time we had in Maui! The condo (Napili Point Resort) was perfect and so clean, the staff friendly, the perfect location for us, the grounds were beautiful, the view we had was wonderful and I would recommend the Ocean Front, Ocean Point room to anyone!!!!! Words just can't express our appreciation and wanted to extend our sincere appreciation to you and your team. We're ready to plan our next trip to a new island and when we do, we'll definitely be in touch. Best regards,The Newton Family The Colony, TX
Thanks, over the years you guys have been just great and your efficient services are greatly appreciated. With retirement coming up next year I hope we will use your services even more. Best regards,David La Forest Livonia, MI
My bi-annual trip to Maui was spectacular as always and Great Hawaii Vacations performed great. Good flight. No hassles. Just the way it should be. I've even referred two people to you. Thanks again to GHV and Kavan for handling everything so well.Kim Reed Westlake Village, CA
Thanks for your email. We had a fantastic and unforgettable honeymoon in Hawaii!! Many thanks for all your work in arranging our visit! Mahalo,Rob Kelly Fleet, United Kingdom
We spent a wonderful week on the island of Maui and hope to return again soon. I searched the internet sites for days and was getting frustrated and confused! Finally I got in touch with your agent Adam Reynolds and he worked with me to book a condo at the Wailea Ekahi with less than 2 weeks before departure. We had a lovely one-bedroom with sofa bed; complete kitchen and rental car, all for a great price.. You can be sure that we will tell everyone we know, that this was the way to enjoy the beach in Maui! Sincerely,Maureen Dumbaugh Pittsburgh, PA
We had a great time at the Grand Hyatt Kauai Resort and Spa ? the lagoon is great for kids and the island had a very nice feel. A great recommendation ? thank you!!! Until next year!! Best wishes,Michael Wolfson West Hampstead, London
We had a wonderful experience with Great Hawaii vacations and would definitely use your company again. Thanks for a great vacation.Valerie Gordon Fullerton, CA
Just wanted to thank you for helping us with our wonderful vacation. The Fairmont Kea Lani Hotel was beautiful and very relaxing. The Hyatt was huge. We loved all the birds and the wildlife! We had a great time snorkeling, biking and really loved the road to Hana. Thanks again for all you help! Regards,Lou and Ellen Mocca Mt. Wolf, PA
We had a wonderful time during our trip to Maui in early June; the Wailea Ekolu was perfect for our family and we'll certainly book with your company again. Thank you!Alison Burke Oakland, CA
The stay at Maui Prince Hotel was excellent. I will definitely use Great Hawaii Vacations for booking in the future. Sincerely,Maryanna Young Boise, ID
Many, many thanks for the exceptional service on our recent trip at the Grand Hyatt Kauai Resort and Spa, especially with regards to the fabulous upgraded room and welcome gift that you sent. Your efforts certainly exceeded our expectations, and we would be happy to recommend you to any of our friends/colleagues. Thank you again, and we hope to call you again in the near future! Best regards,Deborah Djeu San Ramon, CA
The Outrigger Waikiki on the Beach was excellent. The location was the best. We made it without a car by taking the bus and walking everywhere else. The beach was good. The staff was friendly. The rooms were clean. The hotel was a good value for the location. Especially liked the one price for internet, calls to mainland, etc. feature of the hotel. Used Barefoot to arrange a side trip to the Big Island. All was handled well. Thanks for your assistance.Jim Nolen & Family Austen, TX
Aloha, Our vacation was wonderful. The most amazing thing was that every where we went we were upgraded at no extra cost to us. We found Daniel's help and the communication with him very professional and without a doubt just plain wonderful. Thank you for making our trip one to remember.Michael & Sarah Montgomery Stella, NE
My sister and I had an absolutely fantastic time. Everything about your beautiful island is wonderful and you should all be very proud. The service we received from Great Hawaii Vacations was very good. Jennnifer especially was extremely helpful; responding to my many emails promptly and providing necessary information. Our accommodation at the Ohana Waikiki West was fine. All the amenities in the room and throughout the hotel worked well and were adequate. The location was excellent (minutes to the beach and major shops). I enjoyed my visit so much, I plan to bring my husband to visit Hawaii early next year. When this time comes, I will have no hesitation to make my bookings through your organization and I will certainly recommend you to my friends. Many thanks for your great help.Karen De Zwart Kaiapoi, New Zealand
My husband and I just came back from the Poipu Kai Resort and we loved it! Very clean, well organized, quiet and close to the beach just as the description on the internet. Thanks,Annie R. Dean Newport Beach, CA
The vacation was superb! Everything was better than I expected. Your recommendations on hotels, as well as air and auto bookings, were flawless. Even the minute details such as written driving directions to our hotel (Outrigger Waikiki on the Beach) from the airport helped to make the trip stress free. You are pros and it shows in everything that you do. Thank you. We will surely recommend you to our friends.Scott Finlay Ipswich, MA
The accommodations at the Waikiki Beach Marriott Resort were just as described and the free car rental was a big benefit with a new baby tagging along. We will definitely consider another vacation with GHV. Thanks,The Shepards Elk Grove, CA
I found my accommodations at the Radisson Waikiki Prince Kuhio to be perfect. It was a great oceanview room and the breakfast buffet was a bonus. The hotel staff were friendly and helpful. I can only say it was a relaxing place to be when I was there. The high speed internet was a necessity and helped make my time there productive. Thank you!Kate Leme Ashburn, VA
Aloha, Our trip to Hawaii was wonderful. Many thanks for the great condos that Jennifer Runyon reserved for us. Both locations in Maui (Hale Pau Hana) and the Big Island (Castle Kona Bali Kai) had spectacular views and were in good areas. We loved sitting on the lanai and enjoying the sounds and sights of the ocean. On the Big Island we even got to watch surfers right from our lanai. We'd certainly ask for those same condos again if we get to come back to the Islands. Also our experience with Barefoot Hawaii Tours and Andreas was excellent. All our tours worked out great and we had pickup right at our condo locations. Thanks for the recommendation. Mahalo nui loa,Julia Clarkson Germantown, TN
The customer service and attention at the Kahala Hotel & Resort is beyond compare: great aloha is a traditional classic style. Made us feel like we were residents of Hawaii again. Room was superb and the food was outstanding. The shuttle bus to the malls in Waikiki are an outstanding feature. It makes it so much easier and they take a scenic route. We will always return to Kahala. At the Ritz Carlton Maui the Wellness classes were outstanding - many are free and very good with more variety than the Kahala. The lobby bar and entertainment are very good, just what you need on arrival. The Ritz is making a big effort to promote the Hawaiian culture and on site lecture on Hawaii history was excellent. The pool is amazing. Thanks again,Jackie Recendez & John Williams Redondo Beach, CA
Our vacation was fantastic. My husband and I celebrated our anniversary and it was like the honeymoon we never had. You have been excellent to work with and will use your services on our next visit to Maui. Thanks again,Linda Beckerdite Albany, OR
The trip was absolutely beautiful and the accommodations were perfect. We will be going back to Hawaii again and we will stay at the Hilton Hawaiian Village in the Ali'i Tower. Everthing was top notch and I will definitely recommend you to my friends for their Hawaiian destinations.Dexter John Ontario, Canada
It was a great trip to Hawaii. We definitely would like to visit there again. The hotel we stayed at (Outrigger Reef on the Beach) had an excellent location and the hotel stuff was very friendly. We might even request for the same hotel again. It has made our anniversary even more memorable experience. Thank you for giving us a great vacation.Kiko and Kaz Hashimoto Vancouver, Canada
I had a wonderful time. The staff was friendly and helpful at the Sheraton Princess Kaiulani. The island was amazing: sweet smelling air, friendly locals, great food and perfect weather. The car rental was great. No hassel. Everything worked out smoothly. Mahalo!Jessica Klinshaw Port Hueneme, CA
My trip was FABULOUS!! It was the best vacation I have ever had. I loved the accomodations at Makena Surf. Also, Barefoot tours, Andreas, was a terrific reference for the tickets for things to do. He was so patient and responsive. I will use your company the next time I come to Hawaii . And believe me, there will be a next time. Mahalo,Deb Kalish Fayetteville, GA
I had a wonderful time and the condo we rented at the Poipu Kai Resort worked out very well. The location was great, the condo was clean (didn't see a single insect), and the unexpected bottle of wine and robes were a very nice touch. We will be back.Sharon Williams Sacramento, CA
I just wanted to drop you a note of thanks. We had a wonderful time on Maui at the Kapalua Villas - thanks for making everything so easy. I must say the customer service you and your colleagues deliver is top-notch! Our condo was terrific - it had a nice view of the ocean. It was just across the walkway from the condo we usually stay in. As you said, they're renovating that condo - should be nice when they're done. Thanks again for your help - I'll be telling my friends about your company and will certainly be in contact for our next trip to Hawaii.Betty Nakamoto Oakland, CA
We had a fabulous time once again. Everything was great. This was the second time we used your company. Kavan is great to work with, and we will use you/him again. We are repeat visitors to the Outrigger Waikiki on the Beach, and once again were very pleased with the accommodations. We recommend your company to many friends, and will continue to do so. The service, location, friendliness, efficiency and amenities are consistently outstanding! Thank you,Karyn Gerwien Glendora, CA
We stayed at the ResortQuest Waikiki Banyan in Honolulu for one week. We were very happy with the service. The unit was very big with a balcony. The kitchen was so good we were able to make our own breakfast and tea in the morning. It was only 5 minutes walk to the beach and I was pleased about it. Thanks Again,Peter Leung Ontario, Canada
Our agent, Tim Shaw, was wonderful as always and our trip at Poipu Shores was terrific. I am passing on my recommendation to some people who are planning a trip in November. Ron and I couldn't be more pleased! Thanks again for an unforgettable trip!Dale Rapp Park City, UT
I don't know if I previously wrote to you about our vacation to Kauai this past March, but I wanted you to know that we had a great time! Our accomodations at Poipu Kai Resort were very comfortable. The close proximity to the beach, the view from our balcony and the pool and tennis court all combined to enhance our enjoyment. Our flights to and from also worked out just fine. In fact when I called United to see if there was anything they could do to get us sitted together for the trip home, someone from your office had already spoken to United and made the change. Kauai is truly a beautiful place and I'm grateful for your help in planning a wonderful vacation! Best Regards,Steve Young Eastlake, CO
Our vacation was wonderful! The ResortQuest Waikiki Beach Tower has got to be the best Condo on Oahu. Everyone was so pleasant and very helpful to us the whole time. We really enjoyed the trip, in major part due to the staff there. The accommodations were nice too, especially the great ocean view. The beds could have been a little more comfortable, but maybe they will work on that. Carrie Walker was the representative who helped me book our vacation. She was also great. She was very nice and very helpful. Thanks so much for everything.Amanda Coleman Memphis, IN
I want to thank Great Hawaii Vacations for a wonderful honeymoon experience. Our stay at the Waikiki Beach Marriott Resort was perfect and we were even upgraded to a nicer room and had champagne and a fruit plate waiting for us. The deal we had from Great Hawaii Vacations was the best room price we found online and included a car for free - not even the major "name your own price" web site could beat the deal we had. Also, the rental car agency upgraded our compact to a convertible for free! To top it all off, we had excellent service all around. Next vacation I go to Hawaii will be through Great Hawaii vacations since they also had very unique tours to offer on the various islands. I really am a satisfied customer and will be back for more! Sincerely,Alex Duran Goleta, CA
Everything was PERFECT!!! We had a wonderful time and loved ResortQuest Kaanapali Shores. They have some really nice amenities but didn't make you feel like you were in a closed-in resort. Everyone who worked there was so friendly and helpful. Our condo was really nice and clean and had everything we needed. Our five year old daughter really enjoyed the Kids Camp too!!! We would definately return to ResortQuest Kaanapali Shores and hopefully will be calling you in the "not too distant future!" Mahalo,Tami Zimmer Orangevale, CA
I want to thank you and your staff for making our vacation so enjoyable. We did run into a few problems but I am happy to tell you (and others) that my problems were handled by your staff quickly, efficiently and professionally. Sincerely,Rosemary Mulligan East Williston, NY
Aloha, This is a short note to let you know that my Husband and I enjoyed our stay at the Lahaina Shores Beach Resort. Our room had the most spectacular view of the ocean. The hotel was clean and the staff polite. The location was exactly what we hoped it would be. It was walking distance to several restaurants, main Front Street shops and a perfect jogging trial. The only mistake was that we hardly needed our convertible rental car because everything was so close and convenient. I would definitely recommend the Lahaina Shores Beach Resort and look forward to trying some of your other lovely condominiums. Sincerely,Prencis Shaw Andover , NJ
We had a fantastic time and couldn't have asked for more from your company. Even your Barefoot Tour recommendation was right on. They hooked us up with all kinds of fabulous fun. My thoughts: Ka'anapali Shores was fantastic for a family! Rooms were amazing and the washer/dryer in room was a god send. Loved the two pools, the restaurant on site when you needed food quick and the pool side bar is always a treat. Lahaina town is a must and we loved The Lahaina Fish Co. We also loved Hual Grill at The Whaler's Village. Dinner Cruise and Submarine were awesome, would skip the big luau next time (Royal - we felt like cattle) and do a smaller freebie type. Car rental was good. Talked them down to $60 for the week since we were Costco members. We are saving for 2008 and hope to be in contact again. Thanks for everything!!Kristiane Turner Mountain View, CA
Thank you for your company's help in arranging my vacation. I will be pleased to use your services again, and gladly recommend your company to my friends. Aloha & Mahalo,Janet Scagel Vancouver, Canada
We had a wonderful trip to Maui and loved the location of our condo, the Napili Point Resort. The condo was very basic but the location was prime. Dustin was very instrumental in helping us with all of our arrangements including: accommodations, flights, car, rentals for the kids, etc. Thanks for the great service and we look forward to working with you to plan our next trip to Hawaii. Thanks,Pam Souza San Francisco, CA
The condo you recommended, ResortQuest Maui Hill, in Kihei was wonderful. The price was right and we could spend money on other fun things! I am really glad that I booked through you guys and when I go back I will definitely use you for everything. Thank you!Lyn Montgomery Dallas, TX
It was wonderful! Thank you for the help in making our trip a success.Gary Serdar Sandy, UT
Holiday was great, accommodation was very nice, all went smoothly. Thanks again. Regards,Anthony Geoghegan Kellyville, Australia
Thanks so much for helping us plan our getaway. It was wonderful. Everything went smoothly with our paperwork, check in, car rental, etc. We will definitely use your company again. Aloha,V. Emosi Ewa Beach, Hawaii
We had a wonderful time and everything turned out great. The hotel, the car, the location was fabulous. We upgraded our room at the Hyatt Regency Maui when we got there and had a beautiful ocean view. We saw a great show called Warren and Anabelle, which was really entertaining. (the only bummer was babysitting at the hotel, very expensive, it gave my husband heart burn!!) My boys first airplane and out of California vacation was one I think they will always remember. My ten year old went scuba diving and loved it so much he and my husband actually went on two dives. I will recommend you to all my friends and thank you for the surprise carmel corn, it was very yummie! Thanks again,Kim Wagner Yorba Linda, CA
Thank you again for booking another wonderful vacation to Kauai for us! We had a fabulous time and we got great weather. The car rental upgrade worked out great too, we were glad we did it and you took care of it so quickly for us. We look forward to planning another trip over there and you will be the one we call. We will also recommend you to all of our friend heading over to the islands! Aloha,Lisa Bagnall & Family Santa Cruz, CA
The Aqua Aloha Surf was clean and comfortable. The staff was very courteous and helpful. It served our needs before going on our cruise. We hope to go to Hawaii again in a few years. Thank you,Mary Micallef Lasalle, ON
Aloha, Thank you for the follow up email. What great customer service! We had a wonderful time in Hawaii. Both places we booked through your agency were wonderful! Your agent asked us if we were celebrating any special occasions. We were actually celebrating our 10th wedding anniversary and my birthday. She gave this information to Napili Kai, and they greeted us with a very thoughtful welcome gift of wine, flowers and chocolate covered macadamia nuts! We would definitely stay at Napili Kai again, as well as the Grand Wailea. We would also use Great Hawaii Vacations again. We have already recommended your services to others. Mahalo! Regards,Sean Roth & Deb Jennings Longmont, CO
Thank you so much, every thing was wondreful on our vacation/honeymoon. We have only good things to say about Great Hawaii Vacations! Thanks Again,Randy & Sharon Pritchard Shingle Springs, CA
We had a great time in Oahu and Maui on our vacation. The weather was beautiful, all our accommodations were great with an ocean view as requested, and we enjoyed sightseeing in the car on Maui. Jennifer provided quick and efficient service during the booking process and we were nicely surprised by the gift of the photo album we received in Maui. The first room we were given at the Sheraton Maui, where we stayed for 9 days, had no balcony but when we requested a change, we were accommodated immediately and the room we were given (with balcony) had a fabulous view of the ocean and Ka'anapali beach. The Sheraton Maui provided leis for us on arrival and there was a box of Hawaiian chocolates in our room. We would definitely recommend booking with Great Hawaii Vacations.Glenn & Carol Brooks Surrey, Canada
We just returned from our 2 week "get away" in Hawaii . We had a wonderful time and were delightfully surprised with our accommodations at the Kona Reef. They were everything we had hoped for and more. We were impressed with the service you provided - and the fact that every detail was included and accurate, like the map to find the place and after hours keys conveniently located. We would have no hesitation in booking accommodations again through Great Hawaii Vacations. Thank you again.Valorie Smith Calgary, Canada
It was wonderful! Thank you for your help in making our trip a success.Gary Serdar Sandy, UT
What a vacation!!! The best we have had. Don't know if it was the destination, the ages of the kids, or what, but we had a great time. The Kaanapali Ali was perfect. The condo was newly renovated, beautiful, comfortable and a mountain view which we loved. The beach was gorgeous, nice walking distance to black rock, nice boardwalk, safe....The kids took surf lessons, boogie boarded, snorkeled, shopped, ate........ We used Barefoot tours to book Haleakala bike tour, Steve's dolphin snorkeling, Ulalena. All were top notch!! Great location to Lahaina. Would love to go back, but from the east coast it really was a trip of a life time. Thank You,Karen Murphy Wilbraham, MA
The reservations with your company for our hotel and rental car processed smoothly. The Radisson Waikiki Prince Kuhio hotel was really nice and even gave us an oceanview upgrade when they learned it was our 30th anniversary. The room was spacious, well accommodated, clean, and had comfortable beds and pillows. The bathroom was pretty tiny, but okay. It was especially nice to have a coin laundry on the 9th floor and a complimentary business center where we could check email on their computers. The location was within an easy 5 minute walk to the beach (during normal weather!), stores, and restaurants. I would definitely recommend this hotel to others, especially at the great price compared to other hotels nearby. Thanks again for helping us have a wonderful Hawaiian vacation. Take care.Frances Gillard Tullahoma, TN
My wife, daughter, and friend really enjoyed our stay at the Maui Kamaole. The location was great for accessing South Maui beaches, which we found to be super. The condo was comfortable and well-maintained. I believe we also booked a luau and boat ride to Molokini through you - both were great. We would definitely recommend you.Peter Hall Bedford, MA
No problems with check in, staff was helpful, and room was what I paid for and expected.Patrick Mills Salmon Arm, Canada
Aloha, We had a perfect Maui vacation! The flight, car rental, accommodations, weather, restaurants, shopping, beaches, whales, turtles, sunsets, tours (especially Hana) and hospitality from the locals were amazing. Our first week at the Mana Kai Maui in Kihei was great. The lobby renovations were not completed, however the new entrance looks very nice. The Five Palms restaurant was delicious. We were pleasantly surprised! Our room was in very good condition. Comfortable bed, three ceiling fans, lots of storage space, a nice radio/stereo system. Kitchen with newer appliances and all the bells and whistles except kitchen scissors. We definitely plan to return to the Mana Kai Maui and look forward to the new lobby and other renovation's. During our second week at the Royal Lahaina we were entertained by whales everyday, watched the amazing sunsets from our lanai while drinking champagne (which an employee gave us when we told him we were there celebrating our 15th wedding anniversary), enjoyed the pools and cabanas and totally relaxed. We dealt with Jennifer Runyon who was friendly and professional. We enjoyed our first experience dealing with Great Hawaii Vacations and have already mentioned you to friends. Note, we did book our Hana tour with Barefoot tours in Lahaina and received a discount and very good service! Thanks for the tip. Mahalo,Jodi & Alan Graham Vancouver, Canada
We found Great Hawaii Vacations by accident when we were planning our trip to Hawaii. When we called to reserve a room for 2 nights we found that the agent, Patti, was so informative and helpful that we ended up doing most of our holiday arranging with her. She was able to find us: a great condo which we just enjoyed so much, a car rental, interisland flights and tours. We could not beat the prices and the time saved in searching for these deals was much appreciated. It was such a nice bonus to have the phone number of the agent in Hawaii for tours and recreational activity. We found the staff very pleasant and most accommodating to our needs. On our next trip we won't waste time on the net we'll be calling GHV directly. Too bad every vacation area doesn't have a GHV agent. Thanks again to Patti and the staff at GHV for providing such an excellent service.Nancy Christman Leduc, Canada
Aloha, We ALL had a wonderful time, even our sixteen month old. Our accommodations at the Maui Kamaole were excellent! We were lucky on the weather since it was raining everywhere else but where we were. Our seven year old asked when we could come back to Hawaii . So we may try it again sometime soon. We took our two children and the three grandchildren and it was a great place to gather. The whale watching trip was a hit, but most of all we just enjoyed being on the beaches. Thanks for all your help and information. It was very helpful! It's a very friendly place and the people were super! Mahalo,William Light & Family Lima, OH
Thank you to Great Hawaii Vacations for the excellent accommodations at Turtle Bay Resort. The directions were good and we had no trouble getting the key to our condo at 10:30 pm Sun. night. We enjoyed the kitchen and ability to cook our meals. Parking close to the room was also very nice. We visited the Polynesian Cultural Center , Pearl Harbor, Waimea Valley Audubon Center and went snorkeling. It was a very fun week, even with the cloudy weather, and we hope to go back sometime. Thanks for your help in making it an affordable and pleasant stay. Sincerely,Pierce Moore Hendersonville, NC
My wife and I just returned from 14 nights at the Wailua Bay View condos on Kauai . Even though it rained about half the time we were there, we had a great time. The condo we were in (312) had every thing we needed and plenty of stuff we never got around to using. This was the fourth trip to Hawaii we've booked through Great Hawaii Vacations and it's the fourth time everything has gone off without a hitch. Everything was just as we wanted. We will miss Susanne Franklin but we will be using your company for our next trip to Hawaii . You have always provided great service and have found airfare and rooms as cheap or cheaper than I could and I looked all over the internet. Mahalo and Aloha,Rod and Susan Childers Port Angeles, WA
Although everything beyond "GREAT HAWAII VACATIONS" control was a disaster (50 million gallon raw sewage spill, tornado, shark attack, deadly landslide, dangerous mudslides, lightning, and start-to-finish torrential raining), the staff and our accomodations at the Outrigger Waikiki on the Beach were fantastic. I upgraded to the "deluxe" one bedroom oceanfront suite for an additional $100 per night and believe it was worth every penny (ESPECIALLY since we spent more time than expected in our room). By the way.....Melodie was WONDERFUL!! She did EVERYTHING that was promised which, unfortunately, has become all too rare with so many businesses today. Her promptness, diligence, and professionalism were noted...and the late check-out was SO much appreciated by my family. Mahalo!!Brian Lawrence & Family Cocoa Beach , Florida
We have appreciated Great Hawaii Vacations help in the last few years with our reservations. They have been handled efficiently and expertly by Patti Taylor. We look forward to future assistance in visiting our favorite vacation spot.Vaughn L. Pulsipher, Ph.D. Sandy, UT
We had very good service from Great Hawaii Vacations . Having had a problem where we initially stayed (with fire ants in our rental cabin!), we were trying to put a back-up plan together very quickly. You folks were wonderful about calling back and staying in touch. The rates you found us at the Hapuna Beach Prince Hotel were probably the best that could be had. Thanks for your help. We'd book with you again, so thanks for that $25 credit, too. Our best,Marie Raphael Redway, CA
Everything went smoothly with literally no problems, other than the weather. Unfortunately, Great Hawaii Vacations can not control that. Thanks for your help and we would certainly use you again.Dennis B. Yeager Corona, CA
We had a fantastic time in Waikiki. The Park Shore Waikiki was a great hotel. The view was perfect, the staff were courteous and always helpful. Our plane did not leave until 10PM the day we checked out, so they let us check out at 1, stored our bags for us, and gave us a place to change before we left. We will definitely be going back! Thank you again for your help in booking this for us, as you made everything easy and hassel free!! We will without a doubt be contacting Great Hawaii Vacations for our next trip! Thank you again!Kathy Morelli Agassiz, Canada
Well, we are home from another wonderful vacation in Hawaii . Many thanks to Tim Shaw and the staff at Great Hawaii Vacations. The Hololani was (is) a perfect place for a family vacation. We used Barefoot Tours to book a helicopter trip and that was sensational ? just Susan, Emma, me and the pilot ? who turned out to be from Golden, Colorado not far from where we live. And Emma went to the Pacific Whale Foundation Day Camp (also booked through BT) and had an exciting day. A couple days on the beach and a couple of whale watching excursions and watching the whales from our lanai and our vacation was over ? sooner than we wanted. As soon as I can figure out the dates, I will be calling back to book next year's trip. Mahalo,John Kelly Littleton, CO
I am e-mailing you as a happy customer of Great Hawaii Vacations. We havent even left yet but I wanted you to be aware of the great job Tim Shaw has done for me and my family. We have not been to Hawaii for 17 years, and no doubt a lot has changed. Needless to say we are rookies when it comes to planning a trip. Tim has been very helpful, friendly and responsive to our every need almost as if he was planning the trip for himself. I'm sure you probably only hear when things dont go well and I wanted to make sure you were aware of a great job done by Tim Shaw. We look forward to our trip. Regards,Wally Chapman Edina, MN
I have been meaning to let you know what a great trip we had in Hawaii . Our accomodations were perfect, we could not have been happier. The Pacific Beach Hotel was old and in need of updating, but it was clean and our room was spotless. Very comfortable beds and the breakfast was quite hearty. Lots of choices on the buffet table and really delicious. The location was super, we could walk everywhere, and we did! The Napili Point Resort was beautiful. The condo was just perfect. Very neat and seemed to have everything we needed. The service we recieved there was great. The restaurants nearby were delicous and many to choose from. It was close to the grocery store and surrounding towns, so that was great too. The swimming was fantastic, snorkeling with the turtles was quite memorable. After all the questions we asked you, it turned out to be the perfect place for us. Thank you so much for all your advice and help with our Hawaiian vacation, we will surely recommend you and Hawaiian vacations to our friends. Thank you too for the delicious chocolates, what a nice treat.Julie Caouette Lexington, MA
We really loved our hotel resort at the Outrigger Kiahuna Plantation and would definitely stay there again! Relaxing, full kitchen, not too crowded and semi private compared to other resorts, and awesome food! Beach was excellent ? really good snorkeling near by and we saw 3 endangered Hawaiian Monk seals sunning themselves on the beach we were at! I am glad they put gates around them so they aren't bothered too much! My only complaint would be the noise from the very energetic 4 year old boy running across the floor above us like a track and field (we were in the bottom unit). But that is always the risk when you have someone above you! I loved the openness of our place and you could hear all the wonderful birds in the mornings from the immaculate gardens they have at the Outrigger. Highly recommended! It would be hard to go anywhere else in Hawaii in the future. Also, we really liked the Big Kuhuna bucks ? no gimmick there and you can use them all at once! We took 50 bucks off our nice dinner we would have bought anyway, and kept coming back for more! We also used the free beach bag pretty much everyday! Thanks! We did think we were going to get 50 Big Kuhuna bucks but the hotel said it was $50 and this was a misconception another couple had as well. The hotel was also very helpful in working with us find some great activities ? and having our own masseuse come to our room was fantastic. We were very happy overall. Thanks,Debbie and Nathan Leek Washougal, WA
We had a great time in Hawaii considering the weather. The condos had beautiful views. The one on Maui, Mana Kai, was a little small but worked out fine for us and the service from the staff was excellent. The condo on Kauai, Kuhio Shores, could use a little maintenance. The wardrobe doors scraped on the ceiling and left plaster on the floor to vacuum up and I think the kitchen stove was older than I am. The toaster only worked on one side and that is without a doubt the smallest microwave I've eve seen. The TV was fuzzy for a while after it turned on and the remote didn't work real well. That probably wouldn't have been an issue if it hadn't been rainy and we stayed in a few days. We stayed in a different unit you guys had about 5 years ago and believe me there was no comparison. It was on either the second or third floor. Everything was tip top in that one. Both the condos were well stocked when it came to towels, swimming gear and that kind of thing. All in all it was a pretty nice trip. All the details for the trip were well taken care of from your end. I really do appreciate things going smoothly. Thanks,Becky Fleshman Madras, OR
I want to thank Jennifer Runyon, with Great Hawaii Vacations, for an amazing job. She picked the BEST area for us and put us up in the BEST hotel. It was such an amazing vacation. We are definitely going to come back. We had talked to a few others who were going to put us in different areas... but after we explained what we wanted... Jennifer came through! Unreal!! She was so unreal, that when my brother and the Canadian Snowboard Team decided to spend 2 days in Maui ... I told them to call her! I said "Explain what you want, and she will make it happen!" If I know anyone that is going to Maui .... the first thing I am going to tell them to do is to call GHV and ask for Jennifer! Thank you for a perfect vacation! It is honestly hard to find information when you are going somewhere new, and need to be able to research. Thank you for doing an incredible job!!Julie Dormer Calgary, Canada
I want to say thank you to Cheryl for guiding me to the ResortQuest Waikiki Sunset! It worked out perfectly! You were right... It was more than just clean, it was perfectly delightful!Bob Brownscombe St. Helena, CA
Well, I'm finally home, much to my dismay...it was wonderful being on Maui again and as usual it was very hard to leave! Though, I think, next time I'll go a little later in the year when it's a little warmer :) The Lahaina Shores Beach Resort was really nice...I'll admit I was initially very reluctant to book anywhere other than Lahaina Roads, my usual haunt, but I'll happily go there again. We really lucked out with the room, too...right between the palm tree tops, so we could watch whales right from the lanai :) Thanks for being such a great company to book through! You've been my reliable way to Maui for many years now (though I don't get away nearly often enough...:) Best,Sabine Naujoks Parksville, Canada
The whole experience was excellent. My agent, Kavan Murphy, demonstrated considerable knowledge of the hotel properties I was considering and was very responsive (and patient!) to my requests and concerns. My initial reason for booking through Great Hawaii Vacations was the superior savings; however, the level of service and support afforded my family and I for this trip guarantees that I will be a repeat customer. Overall, it was a pleasure to do business with your company via Kavan. I look forward to booking all of my future travel to the islands with GHV. Best regards,Nick Drenzek Woods Hole, MA
I had a great time and it ended way too soon. The ResortQuest Paki Maui is a wonderful low key place right on the ocean. We had a great time watching the whales from our nice oceanfront condo. We will be looking you up to book our trip for next March. You have always replied right away with answers to all my questions and that makes me feel important. Thank you again and talk to you soon!!Diane Meusy Sparks, NV
We all had a very ENJOYABLE stay and experience at the ResortQuest Waikiki Beach Tower! We were immediately upgraded to a full ocean view upon arrival (without our request) and the view and accommodations were well above our expectations! The staff there were very friendly, the porter service extremely efficient and timely, and the location was a pedestrian's dream! Thank you again for all of your assistance as well - you and your company made our trip to paradise painless and very memorable!Mary Gray Grosse Ile, MI
We just got back to the snow and cold weather after being in paradise! This vacation is definitely in our top 3 and we will certainly be back. The accommodations at the Polo Beach Club were fabulous and we loved sitting on the lanai watching the whales, listening to the ocean surf. The pristine beach and lovely pool were just excellent. This was our first trip to Maui and we LOVED it - even though they were having record rainfall this winter. The unit we were in had awesome views, the staff was friendly and the maid service such a treat. Some suggestions for improvement would be to update the sectional sofa, (somewhat faded and tired) and get a new mattress in the master bedroom as this one dips in the middle, as well as update the bedding in the master. Thank you for the reservation and we will definitely be back.Mansel and Arlene Jones Calgary, AB
We just returned home from Hawaii this morning. After our week on Maui, we spent two weeks on Kona. We were very pleased with both the Kamaole Sands, and with the apparent concern for our satisfaction by your people. It was, however, our 26th trip to Hawaii so we didn't need any particular guidance. But, again, we were very satisfied with Great Hawaii Vacations.Mary & Andy Anderson Northville, MI
Everything went as planned and we appreciated the assistance.Lynne Freeman Anchorage, AK
Thank you Melodie!! You are a pretty special individual! "Customer Service" is a term often advertised, but I can't honestly remember the last time I've actually experienced it. I NEVER expected that you would succeed at acquiring a late check-out for my family. First of all, YOU had to be willing to make the effort. Secondly, you had to convince someone else to go out of their way to accomodate a customer. Cheers to a job well done, Melodie!! Great Hawaii Vacations is lucky to have you! Once again, THANKS!!Brian Lawrence & Family Cocoa Beach, Florida
The Outrigger Reef on the Beach was a nice hotel and the services your company provided were excellent.Joe Bratton Clive, IA
Your service was excellent. Jennifer Runyon contacted me and got the requirements for 5 different family groupings. We were all leaving at different times and from 2 different parts of the country. She communicated well via email and quickly provided me with flights to choose from. When there was difficulty in one of the arrangements, she called and we worked through it while I booked this trip myself on Orbitz (flights were available online that were not open to her). Everything went like clock work. Later, when several of the flight times changed due to airline scheduling, I was notified and to close the loop a return reply was requested. I am certain someone would have called me if I didn't reply in time to make the flights. One of these flights changed from a direct to nonstop, saving the family 2-3 hours in travel time. All-in-all I was very satisfied and will use you again in the future. Mahalo!Rich Simone Sunnyvale, CA
The service from your organization was absolutely astounding. I was very impressed at how fast you and Cheryl responded to my requests. Cheryl even researched whether The Palms at Wailea (the condo we were staying at) had an internet hookup - and again, her response was very fast. I will most definitely refer people to go through you. Everything worked as smooth as silk when we arrived. Best Regards,Steve Vieweg Ontario, Canada
Mahalo! We really appreciate what you were able to secure for us to make our Hawaiian Trip that much more enjoyable. Couldn't have asked for a nicer accomodation close to where my daughter lives. Bed and breakfast accomodations were very much appreciated. (couldn't have asked for a nicer breakfast display/variety wherever anyone stayed...compliments to the chef and crew) We chose the bus option to get around and weren't disappointed at all. We were also able to procure a vehicle to get to the North Shore and see the surf and sea turtles too! Your skills in procuring a place for us to stay close to the beach and within walking distance to my daughter within the short timeframe we had to work with did not go unnoticed. Every inch of our holiday went without a glitch. Much appreciated and everyone I know will hear about your company in good light!Elizabeth Wourms North Yorkshire, UK
Everything was wonderful and the services you provided were excellent. We will definitely use you again when we plan our next trip.....thanks again for your excellent service.Craig & Debbie Walling Oakley, CA
We had a great vacation. Every part of our trip went smoothly. The Wailea Ekahi was a great condo property to call home for 5 nights. The unit we were in (28D) was very nicely decorated and had all the items that we needed to settle in. Our kids loved the beach on site. We would definitely choose to stay there again. The Hyatt Regency Maui (for the next 4 nights) was beautiful and the kids loved the pool with slides. I had requested non-smoking adjoining rooms and when we checked in they didn't have non-smoking connecting rooms in the Terrace catagory. We opted to upgrade to non-smoking connecting rooms with an oceanview. The rooms were very nice. The biggest downside to staying at the Hyatt was that the food was extremely overpriced. (A can of soda cost $3.50 at the poolside dining pavilion.) I don't know if this is the norm for hotels in the area or not. The weather was great. The whales were awesome. The vacation was over too quickly (as usual). Thanks for providing great help to us in choosing our accommodations. Everything that Patti told us about the Ekahi and the Hyatt was right on. Sincerely,Amara Marshall Hollister, CA
Just a short note to say the New Otani Kaimana Beach Hotel was very nice. I loved the more secluded location, big bonus away from the crowds. My only complaint is NO coffee maker and the linens were a bit tattered. All in all, great time! Thanks,Dan Burgoni Van Nuys, CA
I had a great vacation! I was helped by Jennifer Runyon and she was awesome! I cannot say enough good things about her! Everything went smoothly - it was just like she described and explained!Cathy Cary Antioch, CA
We had a Great Hawaiia Vacation. Thank you, it was very enjoyable!Rene'e & Joe Nash Stanfield, OR
Aloha, I want to say thank you to Great Hawaii Vacations for making our trip to Big Island one of our most enjoyable. Thanks to Cheryl who did a wonderful job! We got snowed in NY because of the blizzard and our flight was cancelled twice. But Cheryl was able to rearrange our accomodations and car rental without any inconvenience on our part. It could've been a disaster, but luckily Cheryl made the experience as smooth as possible.We really appreciate your company's dedication to good customer service. Mahalo,Lanie Pucar New York, NY
Our trip was wonderful and the hotel accommodation was good and the service was excellent. We would stay at the Waikiki Parc Hotel again. Speaking of which, the service and follow-up of Great Hawaii Vacations was impeccable and we will definitely be recommending your company to friends and will use you again on our next trip. In particular, Tim Shaw worked exceptionally hard to find us a great deal and was a pleasure to deal with. You have certainly built a company to be proud of and I wish you every continued success. Best Wishes,Linda Western Kirkland, WA
We just wanted to thank Kavan for all his help with our vacation. It was great, we had the best time ever. The hotel (Hyatt Regency Maui) was perfect and Maui was beautiful. Thanks also for the basket in our room. We did have to change room because of all the noise from the remodeling of the Marriott across the way, but the manager was very nice and they made the move easy.Afsaneh Samiya San Diego, CA
We just got back from Maui and Waikiki . Our trip was fantastic, flawless and met every one of our expectations. Patti did a marvelous job in directing us where to go for the condo (Wailea Elua), the Hyatt Regency Waikiki, and Barefoot Tours (Andreas was phenomenal). We didn't encounter one delay. I have several friends planning trips to Hawaii within the next year and I will pass your name along to each of them.Andrea Parsons Gilbert, AZ
Mahalo - the experience was wonderful. In fact I have referred a friend to Jennifer Runyon and your company to put together for him a package deal. I spent a great deal of time just sitting on the beach doing the "choca choca" (hang loose) thing. I work in a very, very high-stress environment on the mainland. I did some very serious soul searching during my stay, made some serious contacts and have both entrepreneurial skills as well as a marketable profession - I am seriously thinking about packing my bags and relocating to Hawaii. Sometimes we just get so caught up on making money that we loose sight of the viscerally important items such as living life to its fullest and utilizing our talents in a harmonious way with nature and our fellow brothers and sisters.Joe Dennis Bellton, MS
I was very pleased with the arrangements that you made for me except for one small detail. At the Ritz Carlton Maui they tried to make me pay a daily fee of $18/day for using their facilities, even though I did not use the spa or pool. I thought that all expenses connected to the room charge were included in what I paid for the package. They explained that this fee was not included in your package. However, they were very gracious and took the charge off of my bill. Aside for this one small irritant every thing, except the weather, was perfect. I will use your services again if I return to Hawaii.Sheila Brand Pikesville, MD
Tim Shaw was excellent. Thanks for the help, I will call you for our trip next year.Brent P. Eaton Anchorage, AK
We love the Lahaina Shores Beach Resort. It is low key, relaxed and the location is perfect. We may go again next year. Thank you,Gerald Battersby Fontana, CA
We loved the location! Patti really pushed this location and I am SOOOOOOOO glad she did. It was fabulous to walk down to the baby beach with our 13 month old. It was a very nice place, clean, well stocked, very responsive service, but the location was the BEST!!!!! We are planning on going back in February 2008, we loved it so much! Good luck,Angela Clarno Kent, WA
We had a wonderful time. We will be calling you again next year to make arrangements. Thank You,The Sheldons Olathe, KS
We enjoyed our trip to Maui and the Sugar Beach Resort rooms and staff were great. Thank you again for your great service.Ron Dankowski Tucson, AZ
We had a great vacation, and thank you for your consideration. We will definitely use your company next time we come to Hawaii. Mahalo,Paul & Edna Paxon Naramata, B.C.
Our vacation was great. Everything I was told about the condo was accurate - you just never know when booking via information and pictures from the internet. We loved the location being both on the water and walking distance from downtown. The rental car was ready and waiting for our pickup - everything went smooth there. The information you sent us prior to our departure was great as far as directions on where to go and how to get our keys, etc. We basically have no complaints - your service was great and not overwhelming. There is no doubt we would love to stay in the exact same place on our next visit to the Big Island.Kim A. Kerns Anchorage, AK
We found the accommodations and service to be excellent at both places - no trouble at all with our reservations. Your service contributed to a trouble-free and relaxing vacation. Regards,Ken Thomas Coquitlam, B.C.
Thanks for the well planned vacation. The accomodations in Maui were great. The Ohana Waikiki West was in need of upgrades, so it was not as nice as Maui. However we did enjoy ourselves in both places. Thanks again for your assistance.Neil Soll Yorkton, S.K.
We stayed at the Hapuna Beach Prince Hotel and had the time of our lives! We had a stunning suite that faced the ocean and really enjoyed the whole "vibe" of the hotel. We would definitely stay there again and we'd definitely book through Great Hawaii Vacations. Best wishes,Judy Graff Fisher Burbank, CA
We had a great trip to Maui with our daughter, son-in-law and grandson. We celebrated his sixth birthday at the Hololani. We liked the Hololani and enjoyed doing business with Great Hawaii Vacations. Great Hawaii will be our first choice for future Maui trips. Mahalo,Richard Salsbury Surprise, AZ
My husband and I had a fabulous time in Maui. We couldn't have picked a better way to start off the new year. Since it was to be our first time traveling to Hawaii, I surfed the web looking for a company that could help arrange the perfect vacation. I was very impressed with your website and decided to call. Our agent, Kavan Murphy, was very pleasant. He was able to arrange a wonderful (and affordable) package. I was impressed by the way he did not pressure me into anything, and offered suggestions (hotel versus condo, wonderful location). Our stay at the Royal Lahaina was wonderful, and a perfect location on Kaanapali beach. We had booked an oceanview room, but once we arrived, decided to upgrade to oceanfront. It was perfect. The property was beautiful, and the employees were wonderful. We would definitely stay there again. We appreciated the email that was send prior to our departure that suggested going on the barefoottours website and checking out the tours. We did just that and enjoyed snorkeling and whalewatching during our week's stay. On the plane ride back to the mainland, we were already making plans for next year (hopefully) - back to Hawaii ! We will contact your company to book our vacation. Best regards (and mahalo),Patty & Mark Muguira Eagle, Idaho
We had such a wonderful stay in Hawaii and our experience working with your company was a pleasure from start to finish! We couldn't have been more satisfied with our arrangements and we thank you so much for the service you provided! We will definitely call on you again for our next trip to Hawaii. Also, we have already given your company info to MANY friends and even to several other travelers we met on our vacation. Mahalo!Kevin & Kerstin Stenlund Fox River Grove, IL
We had a great trip to Maui . The accommodations at The Palms at Wailea were great and everything was as promised/quoted. We plan to go again next year and will use your company again! Thanks.Mike Baker Calgary, Canada
Your arrangements at the Royal Hawaiian were impeccable. Service has greatly improved over 2 years ago, when they would keep you waiting until 3:30 to get into your room send you to a refugee lounge to wait. All that has changed and we got into our room immediately at noon when we arrived! Hotel service was overall fabulous! Thank you!Brian Smith Victoria, B.C.
I was most impressed with your personable service and professional manner and the rates you provided were below those of your competition. My wife and I stayed at the Hyatt Regency Waikiki and our accomodations were superb. The included breakfast buffet was also a pleasant bonus. My only complaint is that our stay was not long enough! I'm not sure when we will make it back to Hawaii on our next trip but I will definitely contact you when the time comes. I will also be sure to spread the word and mention you to any friends or acquaintances that are planning a vacation to Hawaii.Drew James Burnaby, B.C.
The ResortQuest Waikiki Banyan... Loved it! It's a great place to stay, great location (just off the main strip which suited me and the rest of my party well). We were on the 24 th floor facing the ocean and from our balcony and window were able to view the New Years Eve fireworks display at Waikiki Beach perfectly ? this was a bonus to us! The service we received from the front desk including from the concierge (Carl), with whom we had made a few bookings for various events around Waikiki, was excellent and in the case of the concierge, informative. I would definitely recommend this property to others as well as recommend your company to friends and family. I would also like to thank Tim for all his assistance ? he was very helpful and provided good assistance both during my telephone conversations with him as well as through email correspondence.Heleaine Reiher-Shortt Coquitlam, B.C.
Our vacation came off without a hitch. Everything was fabulous. Thank you all SO much. It was a trip of a lifetime for my mother in law!Jennifer Kleffner Bayfield, CO
Our Hawaii vacation was terrific! We enjoyed staying at the Outrigger Kanaola at Kona - it was terrific! We'd love to stay there again some day. Please be sure to pass along my thanks to Patti for the effort she put in on our behalf in finding these condos on such short notice. We're very grateful!Yvonne Bridges Calgary, Alberta
Hawaii was fabulous. The Hilton Waikoloa Resort was perfect for our family and Carrie's suggestion of the Palace Tower location turned out to be the best. Thanks for your help in upgrading our car rental--the only way to go with all of the exploring and golfing that we did. It was a great vacation and I appreciate the ease in which you helped make it happen.Elaine Tombari Berkley, CA
We had a great time in Hawaii. That was our 3rd and best Maui vaction. I thank Patti for the nice and kind help to have a such a great family reunion. I recommended my friend who is going to a family reunion in March at Maui.Myung Youn Clarksville, MD
Thanks for the screen saver! We had a wonderful time, sorry we had to come home! Your agency did a fantastic job. Everything went smoothly! We will be calling you soon to book another trip back to Hawaii in April! I would highly recommend your company to all my friends & acquaintances. You did a terrific job for us!Donna Thomson Temecula, CA
Making my reservations though Great Hawaii Vacations was a pleasure. Everyone was courteous from the start and my check-in went smoothly because all the information was accurately conveyed to the hotel. GHV will be highly recommended to others planning travels to Hawaii. Thanks for helping to make this a great vacation!Evin Sayin Beaverton, OR
We had a great time and the accommodations were superb as expected. All arrangements made with yourselves were hassle-free.John Navratil Sherwood Park, Alberta
Our trip was great, and everything promised was delivered! The hotel was exactly what I expected and a described by our agent Carrie. I plan on using your services again.Karla Ross Woodland Hills, CA
I just wanted to send you a quick note to tell you that our Kauai vacation was amazing..... your help made it especially so. Starting with the lei welcome at the airport (she had the sweetest smile), everything ran like clock-work. The Budget car was ready to roll and the Pali Ke Kua.... wow .... we could have just sat on our balcony watching the North Shore waves and cliffs below us for five days and been thrilled but .... we didn't. Planned events during our five days included a Jack Harter helicopter ride (absolutely worth all those pennies), Smith's Luau (beautiful grounds and amazing pig), Paradise Kayaking (the hike was a true jungle adventure), and HoloHolo pontoon sailing and snorkeling. We loved it all and can't wait for the chance to return. Mahalo, mahalo, mahalo...Cathy Cross Tucson, AZ
The vacation was great. We, and especially our 19 month old daughter, really enjoyed our return to the Fairmont Kea Lani. Your team was great. See you next year.Paul Rosenblum San Mateo, CA
We were very happy with our experience with great Hawaii Vacations. We had one issue (we were not happy with our Ocean View - It was more like a Tower and Pool view) I called and left a message for Cheryl and within an hour she had spoken to the hotel and had us moving to a better room the next day. My boyfriends sister in-law had recommeded you. I usually do all the planning of my vacations... not anymore. From the very start Tim Shaw was very helpful and both him and Cheryl were always pleasant and helpful. We had a wonderful vacation and would use Great Hawaii Vacations again. A+ in customer service!!Joanne Donoian and Charles Bridge Hermosa Beach, CA
I wish to thank you & your company for the efficient way you handled our last booking in Hawaii . Our stay at the Outrigger Waikiki on the Beach was outstanding, and I will be in touch with you when we travel again.Bill Rees Queensland, Australia
Just wanted to send you a quick email and say THANK YOU so very much for helping make our trip with the Mothers so fantastic! My Mom, part Hawaiian, got to see her first view from the lanai at ResortQuest Kona by the Sea. The view with the palm trees, the ocean complete with surfers and boogie boarders, and wonderful birds all greeted her eyes. What a perfect first impression she had of Hawaii. This was a dream come true for her and much hardship and struggling passed by through the years before she finally got to see and taste the beauty of her "land of aloha". We flew over the Kileauea volcano in a helicopter and drove on both coasts and across island visiting as many sites as we could but in Kona, knew we had a beautiful view awaiting us. On Maui, it was equally as great. Although my Mom had to work a bit to go up and down the stairs at Maui Kamaole, again the view from the lanai was equally as spectacular! The sunsets were beautiful works of "nature's art" along with equally fond surroudings with the ocean view again. Both sites were perfect and we thank you for your careful attention to provide such a memorable experience.Keith & Jill Atchison Port Coquitlam, BC
We had an excellent vacation. We spent the second week in Maui and actually just got back yesterday. We loved it so much that we would like to return next year and bring our children with us, if it is possible. The credit for our next trip will be useful. Your services were great. Dustin booked our rooms and was helpful. Toll free numbers and access to information was easy. We found our accommodations just as described on your website. Everything went smoothly with check-ins and check-outs. Also, through your recommendations, we booked all our Maui activities through Barefoot Tours. Andreas was knowledgable, friendly and full of great tips. This was our best vacation ever, and we have been to Cuba, Mexico, Florida and many other places in the U.S. and Canada.Omer & Chona Dufresne Dryden, Ontario
We enjoyed Kauai very much and our planning a return trip in the next two years and will definetly be contacting you again to help us plan our trip. Thanks so much for all the tips and suggestion they were very helpful. Thanks again for our wonderful honeymoon.Mr. & Mrs. Brannon Newth Williamsport, IN
We had the most fabulous time, thanks to all of your help. The accomodations (ResortQuest Maui Kaanapali Villas) could not have been more perfect. The studio was beautiful with all the hawaiian touches -- right down to the surfboard shaped rugs in the bathroom! The kitchen was full of upgraded ammenities and the property appeared to be newly decorated. Another plus, was the studio was located on the ground level and a mere 20 feet from the pool and a short walk to the ocean. Perfect for the kids. Tim was instrumental in arranging our accomodations and the changes that went along with us getting there. He was patient and always accomodating to our needs. Thanks again. I will pass your name on to my friends and family and look forward to booking through your company again.Alesia San Francisco, CA
Our trip was great, especially snorkeling in hanama bay. We loved our time there, no complaints, hotel was very nice, rental car was nice, buffet breakfast is the only way to go, all the bacon you can eat. We really enjoyed our trip. Next sept. we would like a package deal for Maui, so we will be in touch.Bruce and Trish Gifford Eudora, KS
I was very pleased with all the accommodations that you arranged for me, from the hotel, rental vans, the tours of the Polynesian Center, & the Paradise Cove Luau. Everything went very smoothly, and we had so much fun with our family. I do want to Thank you for the special basket you had in the room for our 50th Anniversary.Verla Sappington Manteca, CA
The trip was great. Our accomodations were beautiful and exactly what we asked for. I'd have no hesitation going with your company again. It was a pleassure dealing with Kavan, who booked our trip, and we also used barefoot tours for some of our activities.Melissa Takesako Alexandria, VA
We had a WONDERFUL time!! We will definitely be booking with your agency for our next trip. Thanks SO much!!Amber Smith Bishop, CA
Our vacation, as well as the marriage of our daughter and new son-in-law, was wonderful! All plans were wonderful. Our condo was beautiful. We were very happy with everything that you did to arrange this for us.Deanna Newton Graham, WA
We had a great time. The condo was perfect. Cheers!Massimo Arrigoni San Francisco
Hawaii was great and just what we needed. Poipu Shores was wonderful and we would stay there again. The condo had so many things we didn't expect like beach chairs and boogie boards for the kids. It was nice to have beach towels there as well. The only thing that I would have liked to see if more detergent for the washing machine! Thanks for your help.Kathy Corona, CA
Our vacation was very nice and Great Hawaii Vacations did everything that was promised. The accommodations at the Outrigger Maui Eldorado Resort were very nice. The condominium was very spacious, clean and in a great location.Ed Ostrovich Dallas, TX
The vacation was AWESOME!! Thank you! I will get with you next year..... because I will go again.... ThanksCheri Stockton, CA
We arrived home this a.m. tired but thrilled with our vacation. We had stayed at the Polo Beach Club once before (say 10 years or so ago) and were familiar with the property. This time, however, the accommodations greatly exceeded our expectations. Everything from the handling of the reservations to the unit itself was top notch! Thanks to you and Great Hawaii Vacations for everything you did to make it so enjoyable. Mahalo!!Sue Van Knapp Mckinney, TX
I just had to write and tell you what a wonderful trip we had to Maui! It was my daughter and mother-in-laws first time and everything was perfect. The ResortQuest Kaanapali Shores was spectacular and the view was more than we expected. Alex Air provided a private 3 passenger helicopter with a terrific pilot named "D". The whole trip could not have been more perfect, from the moment they were met by the shuttle (their names were on a sign held by a beautiful Hawaiian princess) to the quiet ride back to the airport for the trip home. I truly appreciate your help in making the arrangements for our stay. Yes, we are looking forward to another trip soon.Kathy, Jennifer & Audrey Wilton, CA
We got back from Maui yesterday�. Best vacation ever. Thank you so much for your recommendations on the resort, it was perfect. I appreciate all your help and if we can afford to go back to Hawaii again, I will definitely use you! Thanks again.Eric Hall Glenn Dale, MD
Our accommodation at Kahana Reef was perfect - right on the water - beautiful sunsets. I have already recommended Kahana Reef & Great Hawaii Vacations to friends. I found Carrie Walker very pleasant and helpful. Thank you for making a long awaited holiday perfect.Shirley Dow Surrey, B.C.
As usual we enjoyed the Sea Village. The weather was great. We spent most of the time on the beach. I only wish Kona had better restaurants. Although the lack of restaurants didn't hurt as we relied on Costco and saved a bunch of money compared to going out.Jim Buchman Seattle, WA
Once again, I was greatly pleased with the service that you (Eric) personally and Great Hawaii Vacations provided in making my recent vacation in Kauai a hassle-free, cost-savings experience. This was the fourth year in a row that you helped with my travel arrangements. I routinely pass along your contact information to others with good words about your terrific service. The Delta round-trip airfare--as part of a travel package--was better than I could have done (for my wife and self) dealing directly with Delta. In effect, the car rental part of the package was a freebee. And the rate you were able to secure for lodging also beat what I could have done on my own dealing directly with the resort. In sum, a heartfelt "Mahalo" to you.Walter Arabasz Salt Lake City, UT
We had a great time in Maui. We had no problems at all with the travel arrangements your office prepared. As it turned out, that was a great time to be in Hawaii - as Sept and Oct are the quietest months there in Maui - no crowds, no lines, nobody's screaming kids.Jim & Susan deLucia Ferndale, WA
Wow - it was wonderful - can't wait to go back - condo 4211 at Sea Village is the perfect unit - incidentally they have updated it and it is nice - new paint etc - it is well worth the extra money to rent this 2 bedroom even if only there are two of us - we are RIGHT on the water - loved it - now I have to work - thanks again for ALL your great work - you help make our vacations to Hawaii the best.Priscilla Sawyer Portland, OR
We want you to know at Great Hawaii Vacations, that we had a wonderful time on our vacation. We cannot wait to go back. Our airfare and car rental were perfect, no problems what so ever. Thank you for all of your help, research and concern. We appreciate and definately are rewarded by all of you hard work, each and everytime we talk to you and get the pleasure of going to Hawaii.Robert & Shawn Morehouse Agoura, CA
Previous to this trip, I have used one travel agent for over 25 years and have visited Maui many times. I was both spoiled by my agents service over the years and knew very well what to expect when my wife and I arrived in Maui. Circumstances dictated I needed to move on from my existing travel agent. And I must tell you there was a great deal of reluctance on my part to do so. After speaking with some local travel agencies and spending a great deal of time searching the internet I ended up giving you folks a call. After speaking with a lady named Patti, I felt like this is someone I could have confidence in and that she knew what she was doing. I know Maui and it was obvious she did also. I did not feel she was selling me something but rather trying to understand what I was looking for and she would take care of the arrangements. She did it perfectly. Hawaii is special. My wife and I like our trips to go without a hitch concerning travel arrangements while we concentrate on doing the things we like to do when on vacation. In short, I will absolutely use your service again when we return to Maui. Your agent (Patti) was professional, courteous, was able to convey your agencies experience and capabilities...and she knew her subject matter. I have the confidence to travel with your agency again and have recommended you to two of my friends. Well done.Don McDuffee Sunnyvale, CA
Thank you for your follow-up - we have enjoyed using this company for many years and intend to continue. The agents - we began with Janet Goldberg years ago when they were building the original company - have always done a great job for us. We enjoyed our trip immensely, and didn't want to come home - as usual.Fran White San Jose, CA
I received polite, professional service from my agent (Kavan) and others at Great Hawaii Vacations. You returned my calls promptly and were patient and helpful any time I talked with you on the phone. Great job! Thanks for making my trip to Hawaii fantastic.Kit Davey Redwood City, CA
I had a wonderful time in Hawaii. I received great help from Tim in making the arrangements for the flights, the hotel and rental car in Maui. I thought of him (positively) several times during my stay in Maui and was glad that I had absolutely no reason to call him with regard to any problem (because there were really none). Tim provided a great recommendation as to where to stay. And the rental car he arranged was just fine. The next time I go to Hawaii, I will be happy to utilize my gift certificate and work with you to arrange get another great hawaiian vacation!Jan Luymes Newport Beach, CA
Our trip to Maui was fabulous. The Island was beautiful and the stay at Lahaina Shores Beach Resort was wonderful. We had a perfect view of the ocean and the private access to the beach made it that more enjoyable. Thank you for your assistance in making this a great vacation, and we will look to you for assistance during the planning of our next vacation to Hawaii.Roger & Shannon Kane Roseville, CA
Our accommodations at Lahaina Shores were excellent. We had a beautiful studio on the sixth floor with a fabulous ocean view. Our experience with your company was excellent and I will definitely use your company again.John & Linda Rancho Mirage, CA
It was a great trip. Fortunately the trades were blowing this year. Temps were in low 80's and dewpoint and relative humidity were nice/low. Last several years, the lack of trade winds really make it hot and muggy. Paulette and I will be getting in touch shortly to book our 10-2006 trip for 2 weeks--Big Island and Maui. Have a great Holiday Season.John & Paulette Digel Brier, WA
We had a wonderful time and the Outrigger at Lae Nani was really great. Everyone was very friendly and the accomadations were extremely spacious and well maintained. We look forward to our next vacation with a repeat performance. Thank you very much and we will be in touch.Ann Marie Singh Fairfax, CA
We really enjoyed our vacation. Even without a washer/dryer! :) We really liked Poipu Kapili, and are looking forward to returning there. Thanks again for all your help. I hope we'll be calling you again soon for our next trip!Esther Paaske San Jose, CA
For the third time in a row, you and your company have preformed beautifully. We will always call you first.Bob Hinkle San Mateo, CA
We only have good things to say about Great Hawaii Vacations, my husband and I had the time of our lives. We are coming back because we purchased some Real Estate while there. Your agency was also helpful in booking our Polynesian Cultural Center tour. Thanks a bunch for booking us at the MOST LUXURIOUS HOTEL IN HONOLULU (Outrigger Waikiki on the Beach) AND THE BIG KAHUNA BUCKS WOW! We had spent all our money, so at the end of the vacation, we shopped with the BIG BUCKS and we were able to bring back gifts. Again, Thanks for helping us plan our vacation. See you next year!Rev. and Mrs. Fredrick Connors Jackson, MS
We had a fabulous time in Kauai & Maui. Thank you. I have and will continue to recommend Patti Taylor & Great Hawaii Vacations and THE ONE to contact for any Hawaii related travel. Patti was so incredibly helpful, not only to my husband and me, but also to my brother-in-law & his lady and my husband's extended family for their Kauai travel as well. All of us were quite pleased. I've since recommended her to other family members, friends and neighbors.Lili Hamra-Leach Redding, CA
Thank you for your service on my recent trip to Hawaii. I'm sorry I didn't set up more of the vacation with you. I couldn't be more pleased with the service. I'm going to recommend you to anyone I know planning a trip to Hawaii and I'll use your service again.Ted Lawson Cortaro, AZ
Where do I begin? My husband and I had the time of our lives. This was the first time we had ever been to Hawaii. It was magical! What made the trip was Great Hawaii Vacations expertise. You were extremely helpful putting the itinerary together, helping choice which islands to travel to and suggesting different activities to attend. Thank you for helping us create memories of a lifetime. Our Honeymoon would not have been the same without the help of Great Hawaii Vacations.April Wells-West Poway, CA
Thanks so much for all you did to assist us with our vacation. We had a great time! I am hoping to go again next year. I will pass your organization name and number on to a couple of my friends who are planning to travel soon. I am a Special Event planner and book lots of reservations and flights for our business�your quality of customer service is great. Thank all that made our vacation a spectacular event�.Melodie, and I cannot remember the gal's name that assisted with our move of rooms (Maybe Carrie) and of course you (Eric)! Again thanks and good luck to you and yours!Katie McCoy Indianapolis, IN
I have been happy with the service I have received from Great Hawaii Vacations. Kavan, your representative, was patient and helpful. The specific questions I had about the accomodations were answered. The changes I requested were granted. Confirmation of my reservations seemed to take a while to receive in the mail, but overall I am fully satisfied.Cynthia Zumbrennen Salt Lake City, UT
Thank you so much and once again we had a wonderful time and appreciated your help. We will be calling you again the next time we go to Hawaii which we hope won't be too long from now. Mahalo.Kathy Matulewicz Cupertino, CA
Just a note to say we are 110% satisfied with the accomodations and overall experience with Great Hawaii Vacations. We were absolutely delighted with the cottage at the Royal Lahaina and the suite at the Maui Coast Hotel. We like the Kihei area and have stayed at the Maui Coast on a previous trip. We wanted to try something in the Lahaina area on this trip and the Royal Lahaina was perfect. Great access to Lahaina town and no traffic driving up from Kihei. Let's face it, the only thing better than vacationing in Maui would be living there. We're hoping to go back in a couple of years and will be making our plans with GHV.Ron and Linda Mathes Bowling Green, OH
Thank you for all of your efforts in making my trip a great success. I was traveling with approx 70 other people who used other resources in planning their trips and had flights cancelled, along with rental car mix ups and hotel problems. They stayed in the same hotel that we did, but did not receive the welcome gift from the hotel that we did. Our trip was a lot of fun and with out any headaches thanks to you.Hazel De Iorio La Mirada, CA
We had a fantastic week in Maui and the accommodation at Lahaina Shores Beach Resort was perfect. The studio with kitchen (#627) - front ocean view ? was very nice and clean. The staff was great. The hotel location is perfect; we walked to the center of Lahaina by Front Street or by the beach. We loved this hotel because. The hotel is the only one direct on the Lahaina beach. The architecture of the Lahaina Beach Resort respects the environment and surrounding traditional houses. We watched the sun set every evening from our balcony with a mai tai and some appetizers (the local music and the show of the restaurant close to the hotel given us some very typical Hawaiian evenings). We do not like the crowd and the hotel was the right choice for us Lahaina Shores Beach Resort The only problem we got was with Expedia fun (at the hotel) where we booked two packages. We came with a magazine we found at the airport and we asked the Expedia fun's guy to apply the price published in the magazine (a big Expedia fun advertisement page good until September) but he said it is a mistake and charged us 20 dollars more per person (40 Dollars) for the Bike tour. I told the guy I worked for Grand Canyon Airlines and when some potential passengers come with a flyer or advertisement with a price on it to book the Grand canyon tour from Scottsdale I always apply the price published because it is the Company's responsibility not the customer's but the Expedia fun's guy just said to me it is a mistake and you need to pay this amount (how you can leave a mistake like that every where in Maui, it is a lie and the guy was not very customer service oriented?). IT WAS NOT YOUR FAULT, it was my mistake because I forgot to take the information about all activities in Maui that Cheryl Fischer sent us before leaving Arizona (next time when we go back we will not forget them) Anyway, I will only remember the wonderful time I had in Maui . I will recommend the Lahaina Beach Resort to anyone (but not the Expedia fun's guy) here in America but also in Europe . Thank you for your great service.Ginette and Henning Scottsdale, AZ
We had an awesome vacation. To be honest, we had some fear and trepidation using a company found on the internet for such an expensive and important purchase. But now that we are back, I can say that we are thrilled with every aspect of the vacation. Kavan, who booked the flight and hotel, was honest, informative and accurate. Everything he told us proved to be factual in every detail. Our hotel, the Outrigger Reef on the Beach, was exactly as he told us. We needed two adjoining rooms, one with a king and one with two doubles, and upon arrival, that is exactly what we recieved, without any fuss or hassle. Outrigger Reef on the Beach Being right on the beach was a very special treat. Kavan helped us choose between a few hotels, and his advice was perfect and made our stay on Oahu very special. This was probably the last vacation we take as a family, and it was unforgettable. Your recommendation of Barefoot Tours for the "siteseeing adventures" was also right on. They, too, were honest, informative and honest. I only wish we had used them for a couple of other tours. I have attached a few photos from our trip. Feel free to use them as you wish. We will not hesitate to contact you again for a future Hawaii vacation. My wife and I already are talking about a Maui trip. Again, thank you for helping make a special vacation memorable and most enjoyable in every way you could.Bruce and Phyllis Schumacher Tucson, AZ
The accommodations were great. We stayed at the Maui Coast Hotel which turned out to be right next door to our time-share condo World Mark. Our kids and their friends were staying in a 4 person unit so my wife and I enjoyed being a couple at the Maui Coast! We stayed in a 1 bedroom suite which was just like a condo minus the kitchen. We also used the website for activities. We stayed a week in Kauai and did a Zip line adventure that was an experience. In Maui we went on a boat/snorkel/snuba trip that was fantastic. We've done many of these and this was the best so far. Great crew, great location (Lanai trip) and great boat.Luis Franco Gilroy, CA
Thanks for checking up on us since our return from the Grand Wailea Resort on Maui. Our trip was excellent and the accommodations were first rate. Working with your team was also first rate. Each aspect of getting reservations to making cost effective decisions was made easy and relaxing by your experienced personnel. Special thanks to Patti Taylor and Melodie Bold for there assistance. We did a bit of everything from snorkeling, diving, surfing and boating in the ocean to swimming ,dining, drinking and enjoying romantic evenings on Maui. Our son had the greatest experiences snorkeling with the turtles, surfing and spending lots of time in the Grand Wailea pools. Most excellent. We appreciate the great time with the family. Thanks again for your help and honest advise.Rand, Deb and Sean St. Pierre Rancho Pales Verdes, CA
Thanks for all your help in arranging our wonderful vacation to Kauai. The Poipu Kapili Resort was one of the nicest places we've ever stayed. It is on the water right next to the Sheraton with wonderful sunset views. It was a winner. Thanks again for your help.Patty Dey Los Angeles, CA
We were in Los Angeles after Hawaii so am still not up to speed yet. I had planned to drop Dustin an email to say thank you for all the help he gave me when I was having such a difficult time trying to get a decent hotel in Waikiki. So if you can say thank you for me that would be fab. Hilton Hawaiian Village Dustin had advised that we were going to be moved during the time we were there from the Rainbow Tower to the more up to date Kalia Tower and back again as it was the only way we could get a firm booking for the ten nights but to be honest we were just grateful that he managed to get ten nights in the one hotel. On booking in the receptionist realized we would be moved and arranged for us to spend the ten nights in the Kalia Tower which was great. I can't thank your company enough as we couldn't fault them or the Hilton Hawaiian Village. We had been to San Francisco first and stayed at the Omni so were expecting to be let down but not so as we had a great room and view at the HHV. Hawaii wasn't at all what I expected ? in a good way ? as everyone was so friendly and made us most welcome and it wasn't at all plastic or tacky. Hope to visit again in a year or two but for now I'll say ?mahalo' and try not to be a ?malihini' to your shores for too long.Joan Glasgow, Scotland
I just wanted to send you a little note to let you know that everything (flight, car rental, condo) that was purchased/organized through Great Hawaii Vacations went quite smoothly. The Wailea Ekahi condos are fantastic. I have to admit that I was initially skeptical about using an unfamiliar company, especially one on the internet. Your responses to my calls and emails slowly helped allay my concern. I hope your company continues to thrive, as I plan on using you againi when we return to Hawaii. I will recommend Great Hawaii to anyone who tells me that they're planning a hawaiian vacation. Mahalo!Alba Daly City, CA
Thanks for your e-mail! Actually, this year's vacation is not over yet. My husband and I had to cancel our portion of the trip because of a family emergency. We did treat our son, granddaughter. They are still in Kauai. Our daughter is also going later on this month. I want to let you know that Melodie Bold has been a great help. She is a gem. I have been booking our trips to Kauai with her for four years. She is always helpful, efficient and a pleasure to work with. She is a great asset to your company. In fact, all of the people I have spoken to have been very professional. We will continue to deal with your company in the future!!!Helen Maynard San Francisco, CA
I am actually still here on Maui, and we have another full day ahead of us, but I would like to thank you. We had a great time, and the hotel was exactly what we had expected. We explored every corner of Maui, and we were very impressed. We have seen plenty of tropical islands before -- in fact, my wife was born on one -- but this is truly one of the most beautiful. Thanks again.Dr. Thomas Kinne Nauheim, Germany
Everything went well and we appreciate the attention given to us by your people...especially Janet.Raymond Fox Rancho Palos Verdes, CA
We had another wonderful Hawaiian vacation. We experienced several new things this time around, such as a few days on the Big Island and a visit to Volcano Park, a coffee farm, and hanging out with green turtles! We took our first helicopter ride on Kauai including breathtaking views and fascinating information about the island. We snorkeled, body surfed (what a riot), and ate delicious fish dinners as often as possible. Thanks to the crew at Great Hawaii Vacations for helping with reservations, making suggestions, and handling arrangements for us. We'll definitely call again!Steve and Lauretta Zurcher Berne, IN
We had an awesome time on Maui! If you have a survey or questionnaire, I'm more than willing to fill it out. The trip went 100% perfect!Randy San Diego, CA
Bali Hai Treasures ( I'll always think of you folks thusly regardless of what your advertising consultants say about Great Hawaii Vacations being more encompassing and informative) - You've done it AGAIN!!!! Our vacation was perfect with the single exception of the Kilohana lookout view (at the end of the Alakai Swamp Trail in Kokee) being fogged in. There's nothing you could do to control that, though. We're safely back in Massachusetts and will begin saving for our next trip to the islands. Thanks for your help. These trips wouldn't be possible without you.Ellen Southbridge, MA
We have been to Maui 5 times and always enjoy our time there. Tim helped me with our arrangements this time and he was always very helpful and gracious. Please extend my gratitude to him.B. Demenge Pacifica, CA
It was great. The price of gas was horrible, but I guess we can blame G.W. Bush for that! We had stayed at Hale Kai O' Kihei several years ago and it was nice to return again. Even though it is an older condo complex it is well maintained.Juliann Olson Marysville, WA
Our family had a wonderful time (even our teenage daughter!!). The hotel was very courteous and the rooms were nice, we got two adjoining rooms just as we requested. The pool at the hotel was a bit small, but I guess they expect most guests to go to the beach. We ran into no problems with the rental car or the hotel reservations, thanks for taking care of everything for us.Lisa Shew Sunnyvale, CA
Thanks to Patti for the great accomodations she made for us at the Royal Lahaina Resort. We had a partial ocean view and it was awesome! Our seats got changed on the flight but the airplane was bigger so it worked out fine. The rental car was set up well and everything was great! We do want to return to Maui in the future. Thanks to Patti for answering questions when I called and sending out orderly forms. Thanks for the screensaver and future $25 discount.Nancy Sarpy Rancho Cucamonga, CA
We had a MARVELOUS trip thanks to all of Patti's great work! We continue to refer you to our friends! Keep up the great work and we look forward to booking again in the near future!Jordan Bajor Palo Alto, CA
We thoroughly enjoyed our experience with Great Hawaii Vacations and definitely plan to make future plans through Great Hawaii. Our Maui condo was fabulous -- clean, updated, beautifully decorated, outstanding view, great location next to a safe swimming beach, and with a deep, clean, quiet pool on property. The grounds were meticulously maintained and shopping and restaurants were within walking distance, just as described on the website. It was so easy to navigate the website and communicate with Great Hawaii -- the only hard part was to narrow down all the choices! We feel we received great service from Great Hawaii -- they were patient with all our questions, quick to respond, and later helped with our decision to add a rental car. All the paperwork was mailed to us with clear instructions for picking up keys, etc., and the whole trip went smoothly without any hitches. We definitely plan to reserve through Great Hawaii Vacations in the future.R & K Reynolds Bear, DE
I was very satisfied with the hotel accommodations as well as your service. Your rates were very reasonable and the lowest I had found. I have every intention of using your company again for my next Hawaii trip in May 2006 or sooner and will recommend you to my friends and family. Much thanks.V. Swinney Elk Grove, CA
I was very impressed with your company and the efforts made on my behalf to see that everything was in order. I also appreciate the opportunity to give you my feedback. I feel you run a very well organized, efficient operation and would definitely use you again when booking another trip to Hawaii. Thanks again.T.F. White Signal Hill, CA
Our recent vacation in Maui at the Kaanapali Alii was great! The condominium was right on Kaanapali Beach, close to Whaler's Village and was very spacious. I appreciate Kavan (the travel agent from your office) for following up on my request for a refund on the early return of my rental car. His attention to my request helped make a wonderful ending to a great vacation. I would use your travel agency again and recommend you to our friends.Dr. and Mrs. Vilkins Kansas City, MO
Great Hawaii Vacations did a wonderful job in arranging our vacation to Kauai in January. I would especially like to commend Patti in the reservations department. After booking our trip originally, I decided I wanted to surprise my husband by booking first class on the way to the island. Patti was extremely patient and accommodating in her search to find first class seats for us. She was unfailingly courteous and helpful as we pestered her with phone calls right up until a few days before departure. Because of people like Patti, we will definitely use Great Hawaiian Vacations again and recommend them to our friends. Thank you for employing such personable associates.C. Stewart Naperville, IL
We had a fab-o trip to Maui. we stayed at two different places 8 days each. Our first was the Kihei Akahi. WE LOVED IT! We were so happy there we didn't care that we got to move to the beach at the Royal Mauian except our 4 adult kids wouldn't fit at the akahi!! we had a 3 bedroom at the mauian. the condo was fabulous!!! We just loved it there. The rooftop garden was awesome. We b-b-q-ed every night. the grounds at the Mauian and the access to the beaches is fantastic. One of the best surprises was the toys in the closets that we were able to use at the beach. What a great extra. Both condos had great stuff. So thanks, we really do feel like we were very well taken care of from your company and that our accommodations were beyond our expectations.The Lockharts Port Townsend, WA
First of all, I would like to send the warmest thanks to one of your travel agents- Cheryl. The morning my family and I were scheduled to take our trip, my father, who was diagnosed with a malignant brain tumor last year, became ill will the stomach flu. He was not able to fly and my family was more than upset, as this was going to be a very special vacation for us. My mother tried to reschedule their portion of the flight with United, who were very unhelpful. She then called the emergency number through Great Hawaii Vacations and was able to speak with Cheryl (mind you, this was 4am in the morning). As soon as Cheryl got into the office, she did all she could to help us out and got my parents on a flight out the next day! We are so very grateful for all her help! This message is not to discount Eric, who was more than excellent to work with and booked us on one of the most memorable vacations my family has ever had. Our condo at the Poipu Kai Resort (Poipu Sands) was incredible! The condo was so spacious and beautifully decorated - it made us feel like we were at home. The staff at the resort was also incredibly friendly and helpful throughout the trip. We cannot wait to go back to Kauai!J Grabenkort (...and family!) San Jose, CA
I'd be happy to give you some feedback on the accommodations your company helped us arrange for our recent trip to Hawaii. We stayed in Wailea, Maui at the Elua Village condominiums. We had originally considered something like the Surfside in Kihei but when I mentioned that we really liked the style of Poipu Kai on Kauai, Patti suggested we consider Elua Village. She was quick to point out that it would be more expensive but that it was a very nice place to stay. She was absolutely on target! We loved the Elua Village. Even though we had a unit near the top of the grounds, the view from the lanai was stunning and the walk to the beach only 5 minutes. Even the path through the grounds was a treat to walk each day. Check in was easy and handled effortlessly, and the staff made us feel welcome without any undue interaction. In fact, we saw very few people, either staff or guests, on the Elua grounds. It was extremely peaceful and quiet. Maid service was handled very efficiently and in no way interrupted us. The grounds themselves were meticulously maintained and gorgeous in every detail. I would recommend the Elua Village to anyone considering a visit to Maui and I would be very comfortable referring them to Great Hawaii Vacations for their travel plans. My special thanks to Patti for her help and suggestions and particularly for her flexibility during the early planning stages. We look forward to the next time we have occasion to call you for help with Hawaii vacation planning.P & K Ferguson Redmond, WA
We had the most amazing first visit to the island. The room at Sugar Beach was awesome-Kihei in itself was perfect for us to stay in. In the short time that we were there--we rented a Harley and rode around the island, went horseback riding, ATV's on Haleakela and snorkeled with Turtles...WOW and couldn't have asked for anything better for me and my husband. Eric was who I booked it with and he was very flexible and understanding in my switching days back and forth...Made it very easy for me to get different choices. I will definitely keep you in mind for me and friends when future trip come along-- Thanks again.Karin Younger Ventura, CA
As always the service I received was of the highest caliber. I always enjoy working with Janet. I have referred many of my friends and family to your company and they have also been very impressed with the pricing and service they received. I will definitely book my next trip through your company.L. Tsobanakis Cupertino, CA
Words can not express how wonderful our trip was and we thank Eric SOOO much for all his patience, planning, advice and tips which made our trip a memory we will never forget, and memories to cherish for a lifetime. The wine basket on our Anniversary was a wonderful surprise from the Staff of The Outrigger Reef and swimming with the Dolphins was an experience to be had by all....AWESOME (thanks to Eric for recommending them). We would like to take our kids to Hawaii in the future and will certainly contact Eric to start the planning process. Again thanks to all who helped plan, emailed and called to assure us of a vacation of a lifetime.K & R Barker Kethcum, ID
I just wanted to let you know that my family and I had a wonderful time on our vacation to Oahu. Everything ran smoothly, from the car rental to the Kulima Condo Rental to the beautiful Turtle Bay Resort. The Condo at the Kuilima Estates was great....very clean and comfortable. Suzanne, thank you for getting us a room with an air conditioner. That really helped. The Turtle Bay Resort was wonderful. We enjoyed the pool daily and the staff there was great. The daily breakfast was delicious and the view breathtaking. I love booking reservations through you, because you make it so easy and everyone is so nice. Keep up the great service. I always recommend your company to all of my friends and relatives who plan on going on vacation. Your satisfied and loyal customer,A. Azucenas Cerritos, CA
Shirley and I are very appreciative of all the care you give us each time we go to the Islands. Your service is exemplary. And we wish all business was conducted like yours. Our trip was wonderful. I surfed every day and both of us sunned, read and dosed around the pool near our unit each day. We found some artwork Hanapepe we liked. While at the gallery I mentioned a surf spot I had wanted to surf and was invited to go with the owner and a friend out to Pakalas. That was a dream-come-true for me. In fact the whole trip was like being in a very relaxed and peaceful dream. We�re already planning to go back. Kauai is our favorite island and you are our favorite (only) travel agent. Thank you so much for all your help and kindness.D. & S. Marcum Garden Grove, CA
My experience with you has been fantastic. This vacation was my second working with Patti, who helped me get to Hawaii last April for a friend's wedding. This time, it was my honeymoon and Patti again made everything extremely easy- even with me changing my mind several times before we finalized everything. Patti is knowledgeable and so easy to talk to. The resorts she picked were perfect, our favorite being the condo at the Poipu Kai followed closely by the Four Seasons on the big island. While on the big island, we did have some trouble at the Waikaloa Marriott. Our bed was uncomfortable, forcing my wife to sleep on the couch in the room- not the best way to spend a honeymoon. I wasn't sure what to do. I contemplated talking to the front desk but was afraid I wouldn't get very far. Then I remembered the your 24-hour customer service line. I called the morning after the bad night's sleep and spoke to Trudi. She assured me I did the right thing by calling, and proceeded to get all the way to the Marriott's manager. When the hotel's response to the situation was slow, I called again and talked to Cheryl. She and Trudi then worked relentlessly to get the manager to address my concerns and she did, moving us to a cabana with a nicer bed (well, nicer everything, really). Without Trudi and Cheryl, I would have spent precious vacation time arguing with the front desk and generally stressing out. Their help was priceless. When I first started planning my honeymoon, I considered booking everything myself. After working with Patti, Cheryl and Trudi, I won't even consider doing it myself again. Every trip I make to Hawaii will be through Great Hawaii Vacations because of the ease of planning, knowledge and customer service I experienced. Please thank Patti, Cheryl and Trudi for me- I've done it so many times, they may be getting tired of hearing it from me. We had a great time thanks to their help.J. Zimmer and J. Leary San Francisco, CA
All I can say is..... the experience using you as our travel agents went very smoothly from start to finish. Kavan, my agent, was polite, professional and followed through very responsibly with what he said he would do. I appreciated that. All the paperwork arrived promptly and was self explanatory. Thank you again for your assistance...and I will use you again.Craig Newport Beach, CA
Hi, we had a great time, everything that you did for was superb. Everyone was expecting us as per the schedule, from hotel to airline. The staffs at the locations were great, very helpful and extremely professional. The "Big Island" was fantastic, the variety superb and the food excellent. We were not sure what to expect, but we were in awe at everything from the Arizona Memorial to the scenery to the hospitality of the local folk. Thank you for a vacation of a Lifetime, it was a belated 25th Wedding Anniversary Holiday. Must admit coming from England was easy the return with the accompanying jetlag was gruesome, plus its only about 10 degrees C here so please send us some sun. Thanks again.Kevin Exmouth, England
We just returned from our Big Island adventure. It was a great trip and David and I agree that the Big Island is our favorite for exploring and so many different things to do. We finally made it out to the lava flow and was that ever an experience! Were you the one responsible for our upgrade at the Hapuna Prince? We had the most gorgeous OCEANFRONT SUITE! I think you mentioned that you knew someone there so I wondered if you had a hand in our GREAT room(s).:) If so.....Thank you! The weather was sunny the whole time and despite the surf we did make it to some great snorkeling as well. We feel like we are really getting to know the island inside and out. We liked the Hapuna Prince a lot. Less fussy than the Fairmont Orchid and a better layout for the rooms and grounds. The pool seemed much bigger and cleaner as well. We will return there for sure if when we visit that island again. I think maybe Kauai is in our future plans....... Thank you again for assisting us with our travel plans. As usual everything went off without a hitch. Which is why I keep calling you after almost 10 years! Hope to be calling you soon.K. Ashley Bellingham, WA
I want to thank you both for all of the time and hard work you did for our final trip to Hawaii. I didn�t think that we would make it, but we did. We had a wonderful time, the condo�s were great. I was able to even walk on the beach a little, which really made my trip. I am now awaiting my scooter to help me to get around. Janet it has been wonderful talking with you over the many years. Your professionalism and personality and caring way has meant so much to me. Trudi, is truly a wonderful addition to your staff. It was a pleasure working with her. Please know that we will always recommend Great Hawaii Vacations to anyone who is planning a vacation to Hawaii. Mahalo & much aloha,R. Rebellato Crest Hill, IL
Aloha! We had a great time! It is just absolutely gorgeous!! We hiked through the rain forest on Oahu. And Waikiki was just so neat with all the shops and places to eat. We got great tans!! We went to Pearl Harbor one day and that was cool to see. Maui was gorgeous. The Grand Wailea was something out of a storybook. It was like a giant palace. It was beautiful. And the pools (and water park) were awesome. All the gardens, pool area, and beach were so well manicured. We drove to Kihei for dinner almost every night. It was just such a wonderful vacation. We called Barefoot Tours once we got to Maui and booked a dinner cruise and they were really nice and helpful and they did honor the discount so thank you for letting me know about that. Thank you for making this vacation wonderful. I think I could live there someday!!C. Schafer Holt, MI
We loved our vacation you guys did an awesome job. We had not one complaint. Our accommodations were great the airlines we loved (ATA) we will definitely use them again and you when we can make it back to the paradise. Thanks so much!K. Boas Phoenix, AZ
Cheryl, we just completed our trip on March 27th. The accommodations at the Aston Kaanapali shores was very nice. A 2 bedroom/2 bath condo with a great view of the ocean. I was worried about noise and age of the unit/hotel. But this was not an issue at all! The unit was fairly newly remodeled and very quiet. The facilities at the Shores was also very nice and met our needs totally. Also, got help from Trudi when we had the initial mechanical problem. She worked on getting alternative flights to Maui on the next day if we didn't make on the initial day and also worked with the car rental and condo people. Excellent service. Tell her thanks again! We will recommend your company to others considering Hawaii vacation. Thanks again and can't wait to go back again next year!D. Smiley Westminster, CO
Well let me tell you that this was the best experience! We were not even treated this well on our Honeymoon. The ocean view upgrade was the best surprise. We spent time each day enjoying it on the patio. Then after our first day, we returned to our room to discover champagne!!! It was so fabulous. We felt like celebrities. We hadn't used a travel agency before, but now we are sold. We will be sending lots of business your way. Everything was perfect! Thank you for making our yearly trip to Maui an extra special one.Mr. and Mrs. Acquarelli Garden Grove, CA
As always I have received superior service from your company. I have booked many trips for myself or family and recommend you to everyone I know who might we traveling to Hawaii. I wouldn't use anyone else!L. Tsobanakis Cupertino, CA
I have used your company several times, and will always come back when it comes to booking Hawaii. I have worked with Eric, who is great! As a matter of fact, he is currently working with me to reserve either one or more condos for our family vacation next February in Maui. I have also given your company several referrals. Thank you for the continued exceptional service!!C. Boals Minneapolis, MN
Aloha - To say we were very pleased would be an understatement. The accommodations were great, beautiful ocean view, clean, easy access, quiet, it even had a boogie board, extra beach towels and a kitchen with everything in it just in case I wanted to cook. (Never happened) I have recommended your company to everyone I know and if and when I will return to Hawaii I will use Great Hawaii Vacations. Thanks for making it a great experience for myself, my daughter and my 12-year-old granddaughter.Lysbeth San Diego, CA
We had a fabulous time in Hawaii! We returned to Molokai for some rustic down time -- explored beaches, swam near a Hawaiian monk seal on the east end of the island, kayaked, and saw plenty of spouting whales. We continued over to the Big Island. We were amazed by Kilueua. Pictures don't do it justice. We drove over to the Kohala coast and spent 5 wonderful days at the Mauna Lani Bay Hotel. Very accommodating and beautiful beach, wonderful staff. We swam with Honu. The kids loved the hotel's Keiki camp while I took a surf lesson at the Fairmont Orchid next door. We enjoyed a fantastic luau at the Marriot Waikoloa complete with a fire dancer that my sons were awestruck with (and then posed with in photos after the luau!). I even got pulled up on stage with the dancers! All of our documents were very organized and made our journey that much easier. Everyone we dealt with from Great Hawaii was fantastic and very customer oriented. Our agent, Kelli, booked everything I asked within 24 hours of our first conversation and got an amazing price. I've already recommended you to several friends. We'll be heading back to Hawaii in another year or two and I will definitely contact Great Hawaii. Mahalo,Sue Walker Lomita, CA
We couldn't ask for a better experience. Our representative Kelli and the rest of the team were/are fantastic! Please expand your business to the East coast. I would definitely use your company's services/Kelli again and recommend it to others.The Maffias South Elgin, IL
Thank you - our trip to Hawaii was amazing and we hope to do it again next summer!!!Shamane Aschoff Costa Mesa, CA
We had a great vacation thanks to Great Hawaii Vacations. I want to make special mention of Kelli from your company...she did a fantastic job!!!! She worked incredibly hard to set up our trip which was made especially difficult given we decided to go at the 11th hour. We would look to use Great Hawaii for our next trip and would recommend your Company.M. Hamilton Palos Verdes, CA
Thank you for the wonderful aloha basket and for helping me plan a fabulous trip! We had the best vacation ever! Some of it just luck, lots of good planning and tons of aloha.S. & T. Turner Wickliffe, OH
Our vacation in Hawaii was wonderful!! The ResortQuest Waikiki Beach Tower was beautiful and we felt pampered from the second we arrived. Eric was so helpful in the planning and no matter how many times I called him, he was always gracious and was able to answer any questions that I had. I look forward to visiting Hawaii again - I hope in the not too distant future - and I will always come back to Great Hawaii Vacations to make the arrangements! Thank you again for all the wonderful help. Aloha!Julie Walter Grand Prairie, TX
Thanks so much! We used the services of Great Hawaii Vacations last May and it was wonderful. Dustin was our agent, and everything was just perfect! When we return we will definitely be using GHV again!
The Waikoloa Colony Villas last week was largely excellent! Good value for your money. We had a 2 BR even though we only requested a 1 BR........very nice two floor unit near the pool/BBQ/close to the golf course (unit 301). Highly recommended! I have already recommended two people to your web page regarding their accommodation plans for their upcoming Hawaii trips as you have competitive rates and are very pleasant to deal with on the telephone.Stephen Kampers Ontario, Canada
Aloha, We had a perfect Maui vacation! The flight, car rental, accommodations, weather, restaurants, shopping, beaches, whales, turtles, sunsets, tours (especially Hana) and hospitality from the locals were amazing. Our first week at the Mana Kai Maui in Kihei was great. The lobby renovations were not completed, however the new entrance looks very nice. The Five Palms restaurant was delicious. We were pleasantly surprised! Our room was in very good condition. Comfortable bed, three ceiling fans, lots of storage space, a nice radio/stereo system. Kitchen with newer appliances and all the bells and whistles except kitchen scissors. We definitely plan to return to the Mana Kai Maui and look forward to the new lobby and other renovation's. During our second week at the Royal Lahaina we were entertained by whales everyday, watched the amazing sunsets from our lanai while drinking champagne (which an employee gave us when we told him we were there celebrating our 15th wedding anniversary), enjoyed the pools and cabanas and totally relaxed. We dealt with Jennifer Runyon who was friendly and professional. We enjoyed our first experience dealing with Great Hawaii Vacations and have already mentioned you to friends. Note, we did book our Hana tour with Barefoot tours in Lahaina and received a discount and very good service! Thanks for the tip. Mahalo,Jodi & Alan Graham Vancouver, Canada
We are back from Hawaii and there are no words that can explain the beauty and the enjoyment of Hawaii. It was the best trip in our 30 years of vacations. Hawaii was a great place to spend our 30th anniversary. The Maui Prince Hotel on Makena Beach was beautiful and the luau at the hotel was well worth the time and money. On Oahu we stayed at the Outrigger Waikiki On The Beach.We will go back for sure. Everything you booked for us went off without a hitch. Thank you so much. I have already recommended a few of our friends to you. I could go on and on but, I will just say I can't thank you enough for booking us such a fabulous 30th anniversary trip to Hawaii. I am ready to go again!
I just wanted to thank you for finding us our accommodations at the Poipu Kai Resort for our holiday. I'm really glad that you recommended this property. The unit that we had was great! As you had promised, there was lots of space. We had a ground floor unit, and the kids loved being able to go in and out on their own into the garden. It was fun for them (and us!) to have chickens in our yard that came up quite close to the patio! There was even a porta-crib set up in the bedroom and covers on the electrical outlets. I really liked being located between Shipwreck and Poipu Beach Parks. The paths heading down to the ocean were fun for our 6-year old. We also spent a lot of time at Poipu Beach Park, where the 'baby beach' was perfect for our 15-month old daughter. I also appreciated having laundry in our unit.
Thanks again so much for your help! We really enjoyed our trip.
I wanted to send you a note to thank you for the wonderful job you did booking our vacation at the Outrigger Keauhou Beach in Kona!! We loved the resort and you gave us a great description of the property. (Great outdoor areas, the rooms are a bit dated as you explained). When booking this trip you took the time to go over a number of properties and I really appreciated it. We also appreciated the upgrade from Partial Ocean View to Ocean View - we had a great view of the ocean which was so nice to wake up to every morning.
I was a former travel consultant for 23 years and got out of the business in 1996 so I know what is expected of an agent and you went above and beyond in helping me find the right property. I've been to Maui and Kaui many times before, but never Kona and I appreciate all of the information you provided us since this was a new location for my husband and I. A lot has changed since I've been away from travel so your help was wonderful. I definitely would love to go back to Kona!!
Thank you again for such wonderful service and if my husband and I travel again to the islands I will definitely give you a call!! Take care.