Order In products may not be cancelled once orders have been processed, if order must be cancelled deposits will be retained to assist with associated cancellation costs.
Estimation of plans to provide quantities is provided as a service to assist you with your building or renovating process. If clients accept estimation provided they accept that shortages or extras may occur. In this event all shortages will need to be purchased however we cannot guarantee availability and in particular same tile batches. Although every effort is made to ensure accuracy of our estimates, no quantities are guaranteed by Armanti Tiles and Bathware.
Selection of tiles have been carried out using showroom samples these may vary in colour shade and design to actual tiles being supplied at time of installation. Showroom samples are indicative of what you will receive at placement of order, if shading is critical please view tiles carefully before installation. Correct selection of product is your responsibility; please choose carefully before placing your order as returns may not be accepted.
Checking is your responsibility; once you receive your goods please ensure you have what you selected. Check that the description on your order matches the item you have received. If any supply errors have been made by Armanti we will gladly replace incorrect items. Installer must check all products are free of visual defects before installing. If a defect can be seen after installation it can also be seen before. No claims will be accepted once items have been installed.
Damaged Goods must be reported within 48hrs so that goods can be inspected and an outcome determined to rectify the issue. No damage claims will be accepted after this period.
Returns for credits will always be at Armanti Tiles and Bathware discretion and will only apply to stocked items. Tile credits will only apply if items being returned are current shade stock, a 20% restocking fee will apply in all cases. Order in items that wish to be returned will be evaluated based on the suppliers restocking policy and associated returning costs.
Payments made via direct deposit must appear in our account prior to dispatch or collection of goods, this may take up to 3 working days so please allow enough time for the payment to process.
Delivery does not form part of your order, all goods are ex Armanti warehouse. If delivery is required a quote relative to your order can be provided.