- ‘you’ and ‘your’ means you, the person engaging with us, visiting our site or receiving our emails, marketing, invoices etc.
- Information you give us: We collect any information you provide to us when you, place an order, provide us with your details over the phone, for example when you register an account with us, sign up to attend one of our events or subscribe to our mailing list. This information might include your name, address, email address, phone number, credit card information and other information relevant to the service that you’re registering for.
When you enter a competition, VIDA Living may collect and use your name, and your contact details (e.g. postal or email address / mobile number) in connection with the competition.
If you post content on social media pages controlled by VIDA Living, this information may be made publicly available and used in connection with the operation and promotion of our social media pages and VIDA Living. Your posted content may be removed.
- Other entities in the VIDA Living Group. Where the relevant VIDA Living entity is outside the EEA, we would only transfer data where an appropriate safeguard such as EU model clauses or Privacy Shield certification exists between the entities.
- Any other VIDA Living entity or selected third party that you consent to our sharing your information with for marketing purposes (such consent will be sought prior to our sharing of this data).
We use your information to send you direct marketing such as newsletters, special offers, invites for upcoming events or surveys.
We use your information to send you correspondence on products, billing or delivery.
On our VIDA Living site, we use your information to track how to improve the functionality of our website, through cookies. Through understanding your behaviour on our site, we can engineer more useful features and search tools.
We will never provide your information to third parties who may contact you for direct marketing or promotional purposes unless you have consented to us giving them your information for that purpose.
- Request a copy of the personal data that we keep about you, by making a request in writing to marketing, details on page 1. You can ask us to provide the data in a commonly used, machine readable format, and where we are able to; transmit this data to another organisation.
- Contact VIDA Living if you are concerned that any of the information we hold on you is incorrect, to have that data corrected.
- Contact VIDA Living to ask us to stop processing your data, or withdraw consent where we are relying on consent as the legal basis for any processing of your data.
- Contact VIDA Living to request that we delete your personal data.
- To lodge a complaint with the data protection authorities if you believe we have not complied with any applicable data protection law. In the UK, the relevant authority is the Information Commissioners Office, you can find their details at www.ico.org.uk. For Ireland, please visit www.dataprotection.ie.