Airport Information Services is happy to assist travelers . Hours of operation are 7:00am – 11:00pm daily. The Information Booth can be reached by calling: (314) 890-1333.
The Airport Authority administration offices can be reached by calling (314) 426-8000.
The St. Louis Airport Police Department maintains a lost and found section. Inquiries may be made Monday thru Friday from 9:00am – 4:00pm, Central Time, at (314) 890-1370. The TSA also recovers lost items. Call (314) 595-0423 to inquire about lost items that may have been recovered by the STL TSA office. It is recommended that passengers with lost items contact the respective Airlines as well.
Catch Us Giving is a customer service recognition program developed exclusively for St. Louis Lambert International Airport and its facility partners. The program encourages the public to “catch” Airport employees giving great customer service and nominate them for customer service awards.
To nominate an employee, complete the form on our Catch Us Giving page.