Obtaining certifications and approvals, and renewing them annually, gives DSS regular external review of our processes and procedures.
Commercial and Medicaid CAHPS® (since 1999).
Medicare Health Outcomes Survey or HOS (since 1998).
CAHPS® for Accountable Care Organizations – ACO (since 2014).
Qualified Health Plan (QHP) Enrollee Experience Survey (since 2014).
CAHPS® for Merit-based Incentive Payment System or MIPS.