Virtual: A Day in the Life of an Operations Manager – Jessica Jimenez - Professional Association Management Company | Virtual Inc.
What do you do at Virtual?
I work on the Finance and Accounting team at Virtual. As an Operations Manager, I handle accounts payable process for our association-based clients. I track everything from what invoices and dues are coming in to how much is being paid out. Since non-profit and for-profit organizations have different regulations and rules regarding managing finances, my department provides organizations with access to an entire finance department, from the part-time services of a CFO for budgeting and forecasting to accounts receivable and payable staff. As a result, I work with the larger financial services team to ensure our clients always have a clear picture of their organization’s fiscal health.
How did you learn about the role?
I applied for a part-time accounting role, which led to a full-time opportunity three months later. My part-time role enabled me to gain first-hand experience in nearly every part of the Virtual accounting services department. This year, I will be celebrating my seventh year in accounts payable at Virtual, and am very happy with where my career has taken me.
I love that my role enables me to give back valuable time to each association. Many organization leaders already have a full-time day job – in addition to running their association. By providing a clear picture of their organization’s accounts payable and other accounting information, I know that the organization’s Board and staff can focus on other strategic activities.
From a Virtual perspective, I love that my department and managers are always encouraging me to grow in my role. I recently took advantage of training at a financial services conference, which provided me with new insights that I was able to apply to my client projects. Virtual’s flexible work schedule makes me feel trusted to do the work I know I need to do in order to appropriately serve my clients.