Volpak offers the possibility to define preventive scheduled maintenance program to maintain machine efficiency by using original parts and the intervention of expert technicians.
Volpak Protection Service allows equipment to work uninterruptedly at the best possible OEE, whilst improving product quality and reducing operating costs and spare parts inventory.
VOLPAK field service engineers can support you in multiple ways: not only on-site support can be of help after commissioning to reduce ramp-up and time-to-market, but also at a later stage, to maximize production levels.
Advanced Remote Assistance (ARA) is a system allowing for remote diagnostics and intervention of technical support team with the use of tablets or mobile phones, via a LAN connection.
Additionally Volpak can offer a complementary augmented reality system: thanks to the use of special glasses, the Volpak support team has the ability to see exactly what the operator sees and can guide the hands of the operator with voice, screen pointers or hands overlay.
Volpak offers Audit Visits to customers in order to prepare a summary of structured reports with advices and action plans to improve machine performance to achieve increase in OEE.