UK Freephone has been specialising in the supply and management of non-geographical numbers for over 10 years. Our success is based around the ability to deliver a range of business telecom solutions, products and services to meet and surpass our customers’ expectations, and to manage and grow our business and services in line with our customer’s current and future requirements.
Our personal approach to sales and customer services ensures that all our customer accounts are managed on a personal level and not via a call centre operation. Each customer has a single point of contact within the business who manages the customer account throughout their relationship with the company. This way we can ensure the best customer experience for all our customers, regardless of their size and requirements.
In response to customer requests, UK Freephone has broadened its product portfolio of telephone numbers and business services. UK Freephone can provide a full business telecom solution, from a telephone system and broadband to inbound and outbound call services. Many customers prefer to have a single point of contact for all their business telecom services others prefer to deal with a number of companies.
Our personalised approach to account management ensures that all our clients have a dedicated account manager who will take the time to understand your current and future service requirements and ensure we can provide you with the best possible solution. Many of our customers have been using non geographical numbers for some time. Equally, they did not realise that by using dynamic routing services, they can not only ensure that all calls are answered, but that by analysing their incoming call data records, they can ensure their marketing activities are working in the right areas and attracting their target market.
We also make it our business to be kept right up to date with the industry plans for number ranges. For example did you know there will be no more revenue share on 0870 numbers with effect from January 2008? If your company is relying on revenue share from your 0870 number, then call us now to discuss what options are open to you. Changing to an 0871 number could be the answer, but call now as you will need time to change over your documentation and literature. 0845 revenue share numbers are unaffected.
UK Freephone also offer carrier pre-selection, which is now the preferred routing method for outbound calls. Unlike least cost routing (LCR), carrier pre-selection is done by BT at your local exchange – and is less prone to power failures. Better still, it is free to all our customers.
Whichever your choice, UK Freephone can provide your business with the best solution available in the market today. For further information on our non geographical numbers, carrier pre-selection and more services, click here or call us on 0800 074 7070.