Can't Send nor Open Pictures message, Why/How?
I have a ZTE Avid 4G Z828. I have no trouble sending or receiving text messages, just when it is a picture involved.
my text, it will spin for about 2 minutes and then I get a message saying, "Sending Fail, will Auto retry."
be looking at getting another phone with another carrier. what good is texting, if you can't send a picture once in a while, HELP!!!
Re: Can't Send nor Open Pictures message, Why/How?
You probably need to check the MMS access point setting.
Have you tried the suggestion above? Please come back and let us know if you still need some help. Thanks!
Since I have an Android 5.1.1 ZTE Avid Plus LTE Z828(Lollipop), I looked at the Android APN Setting, you provided in the reply.
I didn't go any further because I didn't know what else to do or where to go from there.
I don't know anything about entering an APN information or either how to do it.
I looked at the APN setting and saw where it said "New APN and also Restore default." I didn't mess with either one of them.
If you need more info about my phone to go on, let me know.
When you BYOD (Bring Your Own Device) you assume certain risks and responsibilities, one of these is being able to set up the device to work on the network. I don't know any specific details for your phone. The link I provided has generic instructions for various types of phones. Best of luck to you.
now. I didn't do the BYOD.
Are you a T-Mobile customer or a Tracfone customer? The only way I know that a phone will come with a Tracfone APN is if it was bought as a Tracfone device. Where did you buy this phone?
drnewcomb2 brought up a really good point. Did you get this device from Tracfone? If so, it would fall in the BYOD category. Please keep us posted.
Just checking in here to see how things are going. Keep us posted.
Hi there, samadhi3! It's been a while since we heard from you, so we wanted to touch base and see how things were going with your picture messaging! Is your device a T-Mobile branded phone that you're using with T-Mobile service? If so, the APNs for the ZTE Avid Plus Z828 should look like the ones outlined here: Network, APN, VoLTE: ZTE Avid Plus Z828! Please let us know if you've been able to update to these, or if the circumstances are different. Thanks!