PNC Merchant Services (PNCMS) is a joint venture between First Data and PNC Bank which leverages the capabilities and strengths of both companies. PNCMS is focused on revenue growth, client growth, client retention and improving the client experience. PNCMS has a loyal base of clients who can benefit from enhanced and additional products and services, which our Business Solutions team enables.
The PNCMS Business Solutions Agent is responsible for driving revenue while deepening the relationship we share with our existing base of clients. You will use a consultative sales process to educate merchants on our full suite of products and services in order to help them manage and grow their business.
Manage inbound and outbound calls along with follow up requests from support teams to contact clients for hardware and software needs.
Use consultative sales process to uncover needs in order to educate and recommend the best product options for our clients to help them run their business.
Maintain healthy balanced pipeline of leads from various marketing campaigns that interchange throughout the year.
Manage and navigate multiple systems simultaneously in order to gather client information in order to understand best solution to offer.
Collaborate with team members on sales strategies and best practices to constantly adapt your sales process.