A Hope to Dream, Inc. (“Hope to Dream”) respects the privacy interests and preferences of our website visitors. We are committed to full transparency in outlining what information we collect about visitors, how it is used and how you can opt-out of those programs (online or traditional communications) if you so choose.
When you are expressing an interest in nominating a child, contacting us with a question, or subscribing to our online newsletter, Hope to Dream asks you for personally identifiable information such as your name, mailing address, phone number and e-mail address. We may use this contact information to contact you to clarify or obtain information about a child you have nominated or to send you additional information about Hope to Dream.
When you wish to nominate a child or ask for information about a nearby ASHLEY HOMESTORE® retail furniture store that participates in Hope to Dream events, your contact information may be passed on to your local participating ASHLEY HOMESTORE®.
We may store and process personally identifiable information collected on our website in the United States or any other country in which we maintain facilities or where systems supporting our operations are located. By using our website, you consent to the transfer of your information among these facilities, including those located outside your country.
If you wish to modify the frequency of future communications from Hope to Dream, please write to us at the mailing address below.
Also, you can view and request changes to all the information you have given us, including any mailing lists you may be on, by contacting us.
In addition, if you have subscribed to our online newsletter, you can unsubscribe by clicking on the unsubscribe link featured at the end of the newsletter.
Like many websites, our website does not currently respond to “do not track signals” or other mechanisms that consumers may utilize on their web browsing device to limit the collection of certain information about a consumer’s activities over time and across various websites or online services. As with most websites, we use “cookies” to obtain information when your web browser accesses our online Site. “Cookies” are small amounts of data that are stored on your computer and find their way to your browser via a web server. They flag information about your activity on our website. This information helps us to improve our website and to make it friendlier and easier to use. We are then able to “recognize” you and personalize your experience with our website. You may “turn off” cookies by following steps outlined in the “Help” portion of the toolbar on most browsers; however, cookies allow you to take advantage of some of our website’s best features, so we recommend that you leave them turned on.
We may use trusted third party service providers to serve (and measure the performance of) advertisements on our behalf using the Internet or other methods. We use this form of marketing, called “retargeting,” to enhance your web surfing experience and allow us to better notify you of our campaigns and other events. The third party service providers may collect anonymous information about your visits to our website and your interaction with our website. This anonymous information is collected through the use of a cookie, pixel, and/or other tag. Except as we describe in the next paragraph, no personally identifiable information is collected or used in this process, and our third party service providers do not learn the name, telephone number, postal address, e-mail address, or any other personally identifiable information about you in connection with the aforementioned retargeting process.
We may work with third party service providers to target advertising and promotions regarding our mission, campaigns, and events to you personally or to devices that you may use, through online and offline methods, including email, display media, video media, and direct mail. In connection with our targeted advertising and promotions, your IP address may be combined with de-identified data (such as a hashed, non-readable email or postal address). To learn more about or opt out of this and other interest-based advertising, please visit the industry opt-out pages operated by the DAA, at http://www.aboutads.info rel="noopener noreferrer" and by the NAI at http://networkadvertising.org.
At any time you may opt-out of our services. You are free to delete all cookies on your browser, or have your browser notify you when a cookie is set—simply check your browser settings. By deleting your cookies you will disable our ability, or that of our third party partners, to deliver advertisements that are targeted to your interests. You will have to clear your cookies each time you visit our website to ensure that you are not receiving retargeted advertisements.
Additionally, we may display interest-based ads to you on third-party networking service platforms, such as Facebook or Twitter, through tools offered by third-party service. These tools allow us to personalize our advertising based on your previous interactions with us. We do not share any of your personal information, including contact details, directly with the third-party networking service. The tool that we use enables us to convert your email address to a unique number that is later matched to a unique number generated by the third-party networking service from its user information database. You may opt-out of receiving interest-based ads from us by sending us a mail at 1670 E 8th Avenue Tampa, FL 33605 with the subject line “Social Network Opt-Out”.
With respect to children, Hope to Dream only collects personally identifiable contact information through the nomination process. We pass that information on to our local Hope to Dream chapter so the chapter can contact the child’s family to make an assessment of eligibility; however, we do not share it in any other way or with any other parties. We do not give the ability to publicly post or otherwise distribute personally identifiable contact information in any way.
Our website is a general audience site. We do not collect information from anyone that tells us they are under the age of 13. Children under the age of 13 should always ask their parents or guardians for permission before providing any contact information to anyone online. We urge parents and guardians to participate in their children’s online activities and use parental controls or other web filtering technology to supervise children’s access to the Internet.
To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to our registered agent Corporation Service Company, 251 Little Falls Drive, Wilmington, Delaware 19808. The arbitration will be conducted by the American Arbitration Association (AAA) under its rules, including the AAA’s Supplementary Procedures for Consumer-Related rel="noopener noreferrer" Disputes. The AAA’s rules are available at www.adr.org or by calling 1-800-778-7879. Payment of all filing, administration and arbitrator fees will be governed by the AAA’s rules. We will reimburse those fees for claims totaling less than $10,000 unless the arbitrator determines the claims are frivolous. Likewise, we will not seek attorneys’ fees and costs in arbitration unless the arbitrator determines the claims are frivolous. You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the county where you live or at another mutually agreed location.