gtd healthcare have been working alongside emergency departments in Manchester over the past two years to help manage patients who attend with more minor complaints.
gtd healthcare worked closely with colleagues in the emergency departments of Central Manchester University Hospital (MRI) and University Hospital of South Manchester (Wythenshawe), where our out of hours treatment centres are co-located, to implement pathways for patients attending with more minor conditions who could be managed by an appropriately skilled General Practitioner.
This highly successful joint scheme has enabled in excess of 6000 patients per year across both sites to be seen quickly by primary care doctors working in the out of hours service instead of waiting in the emergency department for up to 4 hours.
Apart from the obvious positive impact to patient experience, the scheme has aided A&E performance, supported commissioners through enabling them to reduce A&E expenditure and facilitated extremely positive working relationships between the primary and secondary care teams.