At Wonky Star Limited ("Night Zookeeper", “Company”) we take privacy seriously and are committed to complying with data protection laws including the UK Data Protection Act, EU General Data Protection Regulation and US Children’s Online Privacy Protection Act.
This policy explains when and why we collect personal information about children, parents/guardians and teachers and other users ("you"), how this information is used, the conditions under which it may be disclosed to others and how it is kept secure.
Night Zookeeper (company number 07706300) is the data controller in relation to the processing activities described below. This means that Night Zookeeper decides why and how your personal information is processed.
Where this policy refers to "we", “our” or “us” below, unless it mentions otherwise, it’s referring to the particular company that is the controller of your personal information.
Personal information you give to us - this is information about you that you give to us by entering information via our website or mobile application (where applicable) or by corresponding with us by phone, email or otherwise and is provided entirely voluntarily. The information you give us includes your name, address, child’s school name, your username and password, email address, phone number and credit card information.
Personal information we collect about you - we may automatically collect the following information: with regard to each of your visits to our website we may automatically collect technical information, including anonymous data collected by the hosting server for statistical purposes, the Internet protocol (IP) address used to connect your computer or device to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
We may process a range of personal information about you including the following types of information: contact (such as your name, address, email address), monitoring (information relating to the surveillance or monitoring of your activities), employment (your previous, current or future employment details), cardholder (your payment card details) and correspondence (information contained in our correspondence or other communications with you about our products, services or business).
Any personal information you provide to us is on a voluntary basis. However we will not be able to provide you with our services/products as we require this information to enter into a contract with you.
We may use and process your personal information where we have supplied you (or continue to supply you) with any products or services, where we have arranged for the supply of another company’s products or services to you, or where you are in discussions with us about any new product or service. We will use this information in connection with the contract for the supply of products or services when it is needed to carry out that contract or for you to enter into it. Please seeWhat type of personal information do we process about you above for details of the types of personal information we process for these purposes.
in connection with certain Night Zookeeper competitions including World Creative Writing Month which may involve Night Zookeeper publicly acknowledging or publishing childrens’ work.
Where we reasonably believe that you are or may be in breach of any applicable laws, we may disclose your personal information to relevant third parties, including to law enforcement agencies or your internet service provider.
marketing (please see section 10 for further information.
We may disclose your information to our providers of analytical services, to help us understand and improve how our products and services are used, to identify how often you use our services and to provide us with performance data and download information. Such third parties may include Google, Amazon, Heroku, Cloudinary, Stripe, ObjectLabs Corporation, Sentry, ZEIT Inc, Cloudflare. All of whom have privacy policies in place. When we use third party service providers, we only disclose to them any personal information that is necessary for them to provide their service and we have a contract in place that requires them to keep your information secure and not to use it other than in accordance with our specific instructions.
When you purchase any products or services, your credit/debit card payment is processed by a third party payment processor, who specialises in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us using the details at the end of this policy.
We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation. We may also transfer your personal information if we’re under a duty to disclose or share it in order to comply with any legal obligation, to detect or report a crime, to enforce or apply the terms of our contracts or to protect the rights, property or safety of our customers.
We may share aggregated non-personally identifiable information publicly, including with press and educational administrators in order to demonstrate how Night Zookeeper is used, or with users and potential users.
Night Zookeeper is based in the United Kingdom, which is in the European Economic Area (EEA). All information you provide to us may be transferred to countries outside the EEA. By way of example, this may happen where any of our servers or those of our third party service providers are from time to time located in a country outside of the EEA. These countries may not have similar data protection laws to the UK.
If we transfer your information outside of the EEA in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this policy. This steps include imposing contractual obligations on the recipient of your personal information or ensuring that the recipients are subscribed to ‘international frameworks’ that aim to ensure adequate protection. Please contact us using the details at the end of this policy for more information about the protections that we put in place and to obtain a copy of the relevant documents.
If you register for and use our services from outside the EEA, your information will be transferred into the EEA in order to provide you with those services. If you are based in the United States, we will store your information in accordance with the regulations stated in COPPA.
We may need your personal information to establish, bring or defend legal claims. For this purpose, we will always retain your personal information for 7 years after the date it is no longer needed by us for any other purposes listed under How we use your personal information.
If you notify us that you wish to close your account, we will include anonymised information in our statistics and we will then delete your personal information.
You have a number of rights in relation to your personal information under data protection law. In relation to certain rights, we may ask you for information to confirm your identity and, where applicable, to help us to search for your personal information. Except in rare cases, we will respond to you within 30 days after we have received this information or, where no required, after we have received your request.
Where we rely on your consent as the legal basis for processing your personal information, as set out under How we use your personal information, you may withdraw your consent at any time by writing to us at the address at the end of this policy. If you would like to withdraw your consent to receiving any direct marketing to which you previously opted-in, you can do so using our Unsubscribe tool. If you withdraw your consent, our use of your personal information before you withdraw is still lawful.
You may also contest a decision made about you based on automated processing by writing to us at the address at the end of this policy.
If you make a sales enquiry or place an order we may contact you with marketing information in the ways mentioned in the notices presented to you, except where you indicate you would prefer otherwise.
We may contact you with marketing information by post or by telephone or with targeted advertising delivered online through social media and platforms operated by other companies, unless you object.
Protecting the privacy of children is especially important to us and we recognise the need to take further measures with respect to personal data about children.
This section of the policy is aimed at teachers, parents and guardians and other adults holding parental responsibility over the child/children they permit to use the Night Zookeeper services ("you", “Responsible Adult”). We do not offer services direct to children, other than tools for which no registration is required, and our Terms do not allow children to register for the website.
You have complete control over the information we collect from your child/children and you are required to monitor any content produced by your child/children to ensure that it does not contain any personal information.
Where a child’s user-name is required, we will allocate to your child/children a name randomly generated by our system. This name may be changed by you, in which case you must ensure that the user-name does not identify the child. Where we collect information that might, when combined with other information, make it possible for your child/children to be identified, we will use security measures to keep this information secure.
Given that the child’s user-name should be random, we recognise that you will need to identify your child/children, and the system allows you to insert a name in addition to the user-name. In this case we suggest the use of nicknames to prevent the identification of your child/children. If a real name is used, this should be restricted to the first name. You can edit this information at any time and delete the child/children’s accounts via the online dashboard. During the use of the website, children can to draw pictures, write stories and answer learning questions. These materials will remain on our servers for your review. You will then have the choice to make these materials public, keep them within your account or delete them completely.
Please keep in mind that anything, once shared online, can be ‘screen grabbed’ by others.
Please note that Night Zookeeper shall not be responsible for any content the Responsible Adult chooses to make public.
post anything on their profile which discloses their personal identity such as age, address, school name etc.
Our principal point of contact for data protection matters is Philip Cole. Please direct any queries about this policy or about the way we process your personal information to our principal point of contact using our contact details below.
If you would prefer to speak to us by phone, please call 07734923000.