With all of his good works, Bill Gates‘s recent comments about the future of employment are enough to spark fear in the hearts of anyone who depends on a salary to keep the lights on and food on the table.
Business Insider calls this a “gloomy scenario” and includes a link to a list of jobs that will likely be going away due to technology in the next 20 years. At the top of the list, with 99 percent certainty? Telemarketers. I know you’re crushed because that’s your dream job. Accountants and auditors come next, at 94 percent, and retail sales people have a 92 percent probability of finding themselves out of work.
Now before you go taking that deep sigh of relief, dear entrepreneurs, since your job–that is creating businesses–would seem to be safe, know that you won’t be unscathed. While your position may be safe, your employment needs won’t be. This seemingly bleak future may wind up being cheaper for entrepreneurs who can avoid paying for things like health insurance and office space to accommodate their work force. But the well of innovative ideas that often come from employees would go dry. If that doesn’t scare you, it should.
But Gates isn’t the killjoy he has been made out to be.
Yes, without technology, the job of Internet blogger wouldn’t exist. And that’s the problem with “bleak future” quotes about jobs going away. Yes, we can predict what jobs are going, but can we predict what jobs are coming?
To some extent, yes, of course. We can predict that if software is taking over, we’ll need people to write that software, and people to think up what software should be written. But is that all? When the washing machine was invented, did the inventor say, “In the future, because of this, more women will be able to work outside the home for pay!”?
Now, like Bill Gates, I am actually concerned about people at the low end of the economic spectrum. It’s often the case that the less skill a job requires, the more likely it is to be automated. While it may sound awesome to get rid of these lower-skilled jobs, jobs that don’t require intense training often provide real world training about how to work in the first place. These are the positions in which we learn the importance of showing up, getting along with co-workers, and working hard.
The way, of course, to ameliorate these problems is not to panic and try to stop technology but to figure out a way to prepare our young people for jobs at a higher level–or entrepreneurship.
Overall, don’t panic. People are still a company’s best and most important asset.