Working in multiple time zones, languages, and with numerous currencies are not obstacles for us. We maintain an international staff for our international client base. Our claims specialists and multilingual customer service professionals work seamlessly with you and your clients in order to communicate without barriers.
Employing a staff of over 25 information system professionals, we offer multiple technology and data import options. We have developed standards in XML, Excel, Access, Delimited files and SQL that offer a wide degree of flexibility. Our data team works closely with our systems to ensure data integrity.
Our claims administration team, with an average experience of 14 years, prides itself on its accuracy, response time, and cost control efforts to deliver consistent and fair claims adjudication services, including prompt payment claim settlement proceeds. Our staff has handled claims from more than 166 countries.
Our on-site medical team combines over 200 years of medical expertise and experience handling medical emergencies and medical evacuations around the globe. Additionally, through our proprietary network of over 17,000 accomplished physicians and facilities, your clients have access to quality care worldwide.
Our travel insurance plans are underwritten by United States Fire Insurance Company. Fairmont Specialty and Crum & Forster are registered trademarks of United States Fire Insurance Company. The Crum & Forster group of companies is rated A (Excellent) by AM Best Company 2014.
We maintain appropriate state insurance producer licenses where applicable, and maintains adequate E&O, professional liability and employee dishonesty coverage.
iTravelInsured, Inc. believes that knowledge leads to better results. We provide initial and ongoing training as often as you request. We also provide you with sales, marketing, application and description of benefits materials.