(P1) An Asiana Airlines flight bound for Incheon from Hong Kong returned to the airport after finding a “wrong” passenger was onboard.
(P2) The plane carrying 258 passengers was scheduled to arrive in Incheon at around 5 p.m. after departing Hong Kong at 1:15 p.m.
(P3) But about an hour after takeoff, the carrier found out that a passenger who had booked a Jeju Air flight was on board the Asiana plane. The flight then returned to Hong Kong and departed for Incheon later in the evening.
(P4) “We found out that a wrong person was onboard, so we returned to Hong Kong,” an Asiana official said.
(P6) Asiana staffers at the boarding gate apparently failed to check whether the name on the passport and on the boarding pass was the same. The official did not say how the airline belatedly found out about the wrong boarding.
(P7) The person who was originally supposed to take the Asiana plane attempted to board the Jeju Air flight that was scheduled to depart Hong Kong at 1:55 p.m. to Incheon. However, Jeju Air staffers found different names on the boarding pass and the passport and prevented the person from boarding, according to the company.
(P8) It is suspected the two exchanged tickets, according to the official.
(P9) The case raises concerns over loose security checks by nation’s flag carriers. A similar case happened on a Korean Air plane earlier this year.
(P10) When Korean-American singer Bobby Kim was flying to San Francisco, Korean Air gave him an economy class seat instead of the business class one he had booked with a mileage upgrade.
(P11) It was found that Korean Air issued a ticket with the name of Kim Robert, another passenger, instead of the singer’s real name, Kim Robert Do Kyun. Although he had different names on his boarding pass and his passport, airline staff and security and immigration officers at Incheon International Airport failed to notice it.
(P12) Korean Air learned about the wrong ticket issuance when the real Kim Robert came for his ticket after Bobby Kim. But it failed to correct the error, and two people took the plane with one person’s name. The carrier admitted the mistake.
In your opinion, why didn’t staffers find the error of the wrong passenger on the Asiana Airlines flight?
Do you think there are sufficient or insufficient security checks at airports? Why?
In your opinion, should the employees who made the error be disciplined? Why or why not?
What was the estimated time of arrival at the destination?
Officials surmised that the passengers accidentally switched their tickets. (T or F).
Which other airline had a similar incident?
Did the carrier in the previous case fix the mistake?