In addition there are a number of smaller networks owned and operated by Independent Gas Transporters. These are located within the areas covered by the GDNs.
Since GDNs are natural monopolies they are regulated by Ofgem. For GDNs to legally distribute gas through the systems they must hold a Gas Transporter Licence. The licences contain conditions which, among other things, limit the amount of revenue which these companies can recover from their customers.
The role of Cadent and other distribution network companies is to transport gas through their pipelines to your property.
Cadent does not sell gas.
The gas in your home or business is supplied to you by a Gas Supplier. Only suppliers licensed by Ofgem (Office of Gas and Electricity Markets - see www.ofgem.gov.uk) can sell you gas. You can get more information about who supplies gas in your area from the Energy Networks Association website.
If you know that you do not have an existing gas service or service pipe at your home or premises please refer to the Connections section of this website.
Gas producers and importers sell gas to licensed shippers who then own the gas as it travels through the network of transmission and distribution pipes.
Shipping involves buying gas from producers, arranging for it to be conveyed to supply points via the NTS (National Transmission System) and selling it to gas suppliers. We are not a gas shipper.
Shippers pay National Grid to run their gas through the national transmission network and LNG importers pay for the right to land LNG at the importation terminals.
Shippers also pay National Grid and other gas distribution network operators to transport their gas to homes and businesses. These charges are passed on to consumers and reflect the cost of building, maintaining and operating the networks and running a 24-hour gas emergency helpline.
Gas consumers – homes and businesses throughout the UK – have many gas supply companies to choose from. The supply companies pay the gas shippers who buy gas and arrange for it to be transported.
To find out who supplies your gas visit www.findmysupplier.energy or call the Meter Point Administration Service on on 0870 608 1524.
This call will cost 7p per minute plus your company’s access charge.
Who provides gas in my area?
Opening times excludes bank holidays (e.g Good Friday & Easter Monday).
Who is responsible for gas pipes?
we are responsible for bringing gas to you.
We are responsible for the gas pipes up to your meter.
Property owners are responsible for the gas pipes from the meter to appliances and for the appliances themselves.
Who can move/install a gas meter?
If you need to move your gas meter less than 1 metre in distance contact your gas supplier in the first instance.
If you need to move your gas meter more than 1 meter in distance, contact your gas network operator.
If we are your gas network operator, please visit our alterations page.
Who is responsible for my gas meter?
Meter moves for Cadent's Network should be directed to Domestic Connections in Northampton on 0800 0745 788.
Northern Gas Networks: (Tyneside, Yorkshire) should be directed to Domestic Activities and Non-Domestic Tel:0870 300 7677.
Wales and West Utilities: This includes Wales and South West (Devon, Cornwall, Somerset) should be directed to Customer Services team on Tel: 0870 165 0597.
Southern England and Scotish Gas Networks Tel: 0845 026 0015.