Good hardware but poor customer service which doesnt worth to have 4 stars. 3-star hotels are even better than their service.
Hotel is in an area slightly out of the usual touristy areas which is nice for some extra peace and quiet. The room was very nice with an extra nice bathroom. Breakfast is very tasty with many options. Hotel staff is helpful and friendly. Only downside is the beds are on the harder side.
Couldn’t ask for anymore ! Perfect!
We had the most fabulous stay at this hotel, it was the perfect location for us in Venice not too busy so we could walk in and out of the course busy bits it felt like getting back home when returning , very comfortable, yummy breakfast and lots of lovely friendly staff! We got a free room upgrade and the room was beautiful, if we were to return to Venice we would defiantly without a doubt stay at the carnival palace again! Thank you so much for the wonderful stay .
Amazing hotel, great location. Lovely breakfast. Big room.