Gratex.in is a property of Gratex Industries Limited, an Indian Company registered under the Companies Act, 1956 having its registered office at 109, Kakad Udyog Bhavan, L J Road, Mahim (west), Mumbai,, Maharashtra 400016.
Contact information.​ We might collect your Name, Email Id, Mobile Number, Phone Number, Address, City, State, Pincode, Country and IP address.
Payment and billing information.​ We might collect your billing name, billing address and payment method when you buy products here. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner CC Avenue.
Information you post.​ We collect information you post in a public space on our website or on a third-party social media site belonging to Gratex.in.
Demographic information.​ We may collect demographic information about you, events you like, events you intend to participate in, tickets you buy, or any other information provided by your during the use of our website. We might collect this as a part of a survey also.
Other information.​ If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
We collect information directly from you.​ We collect information directly from you when you register for an online transaction. We also collect information if you post a comment on our websites or ask us a question through phone or email.
We collect information from you passively.​ We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website. We get information about you from third parties.​ For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.
We use information for marketing purposes.​ We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you buy products from us we'll enroll you in our newsletter.
We use information to send you transactional communications.​ We might send you emails or SMS about your account or a ticket purchase.
We may share information if we think we have to in order to comply with the law or to protect ourselves.​ We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud. We may share information with any successor to all or part of our business.​ For example, if part of our business is sold we may give our customer list as part of that transaction.
You can opt out of receiving our marketing emails.​ To stop receiving our promotional emails, please email admin@Gratex.in. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.