1.2.1 With reasonable care and skill.
1.3 A binding contract between you and us will come into being only when we sign the Order Form. Although there may be a binding contract between us, the Wedding Date will not be binding on the Company unless and until we receive your Full Fee and the amount stated on the Order Form for the estimated Extras.
1.4 We will always try to inform you in advance of the Wedding Day if we are not able to provide your preferred Car and to offer you a suitable substitute Car although that may not always be possible.
1.5 We will get as close as we reasonably can to the locations you have informed us of but depending on the road and weather conditions cannot guarantee a door-to-door service (we always carry umbrellas just in case).
2.1 You will need to pay the Booking Fee at the time you place the order for the Car and Transfer Services.
2.2 You will need to pay the balance of the Price no later than 28 days before the Wedding Day.
2.3 All amounts stated are exclusive of VAT and any other applicable taxes, which may be charged in addition at 20% the rate in force at the time you are required to make payment.
3.1 We often need to make arrangements and carry out planning etc for providing the Car and Transfer Services for your Wedding. This is done in advance of the Wedding Day. If you cancel the contract, we may have already spent time in doing this and may have turned away other clients. Therefore, we may need to charge you for certain unavoidable costs.
3.2 Where you cancel the contract at any time up to 6 weeks before the Wedding Day you will need only to forfeit 50% of the Booking Fee.
3.3 Where you cancel the contract between 2 and 4 weeks before the Wedding Day you will need to pay 75% of the price. The booking fee may be deducted from the cancellation fee.
3.4 Where you cancel the contract less than a fortnight before the Wedding Day you will need to pay 100% of the price. The booking fee may be deducted from the cancellation fee.
4.1 On the Wedding Day we need reasonable access to the Pick Up Location(s), the Ceremony Venue and the Reception Venue and to have use of a parking space (and/or parking permit if available) throughout the time our staff are providing the Car and Transfer Services (if you have a car parking area or the right to use one).
4.2 At the time of booking, we need you to please advise us of any narrow or rough roads and any very steep hills that might cause difficulty to limousines, classic, vintage or American cars. If you make us aware of any tricky road conditions, we will inspect them within 14 days of receiving your booking. If we consider the journey to not be safely navigable in the Car(s) you have chosen, we will advise you and if an alternative Car(s) is not available we will refund your Booking Fee in full.
4.3 If the roads deteriorate at any time prior to the wedding please inform us immediately so we can perform a safety inspection.
5.1.5 Ensure that no red wine or other coloured drink is consumed in the car.
5.2 If children are to be transported by us you will ensure that there are a sufficient number of adults present to properly supervise them and take care of them in the event of accidents or other events and you acknowledge and agree that the Company will not be responsible for supervising or taking care of them or deal with any matter where their health or care is involved.
5.3 The provision and installation of child seats and or booster seats, if seat belts are available, shall be the responsibility of the hirer. The driver will not have been trained to assist.
6.1 Our liability to compensate you for any loss or damage (in the case of loss or damage other than death or personal injury) is limited to a reasonable amount, having regard to such factors as whether the damage was due to a negligent a or omission by the Company, our employees or agents. Our liability for death or personal injury is also subject to the limitations set out in clause 8 below.
6.2 We will use all reasonable endeavours to ensure that we deliver the Bride / Partner 1, any bridesmaids and or the Mother of the Bride to the Ceremony Venue in good time for the ceremony (allowing for the Bride to be a little late as tradition requires) however we are unable to guarantee the road conditions or any traffic or accidents on the route and we will not be liable for any missed ceremonies or other events which may be time dependent.
7.1.4 Events which we could not have foreseen or forestalled even if we had taken all reasonable care.
8.1 This contract shall come into effect on the date that the Company signs the Booking Form, and, unless terminated earlier or as otherwise provided in this contract, shall terminate automatically when we have completed performing the Car and Transfer Services.
8.2 On termination of this contract you shall pay for all Car and Transfer Services still outstanding and for all amounts falling due for payment after the date of termination from commitments we have reasonably and necessarily incurred for the performance of the Car and Transfer Services prior to the date of termination.
10.1 If you wish to send us any notice or letter then you should to send it to The Rural Chauffeur, Old Station Cottage, Station Road, Helmsley, North Yorkshire, YO62 5BZ. For the attention of Robert Arrand. If we wish to send you a letter or notice, we shall use the postal and email addresses you have given on the Booking Form.
10.2 We require any cancellations or amendments to be made or confirmed in writing by the signatory of the Booking Form to protect you from hoax calls. (Emails on their own are not acceptable only a letter with an original signature will be accepted).
Pick Up Time, unless otherwise agreed.