Q1 What is Project Management?
Project Management is the application of knowledge, skills, tools and techniques to a broad range of activities in order to meet the requirements of a particular project.
Q2 The name on my eligibility letter does not match my government identification (ID). Is this a problem?
Yes, please contact PMI immediately. If the name on your government ID does not exactly match the name on your eligibility letter, you will not be admitted into the test site and you will be charged a retake fee to reschedule. If you have already scheduled an appointment, PMI will reissue your eligibility but you will be required to cancel the appointment and reschedule under the corrected eligibility.
Q3 How long is the average time between submitting an application and being approved to take the exam?
Online application candidates are on average receiving e-mail notification in 3-5 business days from the time of application submittal into the system. Candidates applying via paper applications are on average receiving e-mail notification in 5-7 business days. It is important to note that PMI's stated service level commitment is 10-14 business days.
PMI has increased its temporary staff to process the large volume of applications and has dedicatedly worked to decrease the turnaround time by half to ensure that candidates can schedule immediately. We encourage you to support candidates: ask them to check that their e-mail address is correct and ensure that their computer system does not block PMI e-mail. Numerous candidates have not received their eligibility letters due to incorrect e-mail addresses or spam filters blocking receipt.
Q4 What volumes are you experiencing and are you ensuring the audit is utilized?
PMI is experiencing a very large volume of interest in both the certification and membership areas. We are processing hundreds of exams each day and auditing at more than double the industry average. Unfortunately, candidates are phoning and e-mailing immediately after submitting their applications asking PMI to review their application and issue their eligibility letters immediately. The workload to handle this large volume of calls distracts from processing the applications. Please support our candidates by sharing the normal processing timeframes. Suggest that they wait until the normal timeframe concludes before contacting PMI.
Today, project management is found in many divergent industries including construction, information systems, healthcare, financial services, education and training.
People who lead projects now come from a variety of backgrounds and bring varying levels of experience to their positions as practitioners working in the project management environment.
To properly prepare for the role of project manager or project team member, individuals need to gain a basic understanding of the processes and knowledge areas that are common to all projects.