Automate identity and access management user provisioning.
Winter is not generally associated with people sweating, even in Duluth, Georgia, where high temperatures today were slated to dip into the 40’s. If you’re one of the top 100 hospitals in the United States, though, and handle more than 11,000 transfer requests per quarter, nobody would blame the three people on your staff if they “broke a sweat” over thousands of IT service catalog provisioning requests each quarter.
Fortunately for Georgia’s Gwinnett Medical Center (GMC), handling that kind of volume with a staff of three has become a “No sweat” proposition according to Rick Allen, Assistant VP of Information Services at GMC. Their ability to handle such volume with such ease is not something that could be done merely by adding more personnel. Rather, Allen says GMC needed to look to automated access management and user provisioning, which led them to Avatier’s Identity Enforcer.
“Avatier had a tool that met our needs and exceeded our expectations,” said Allen recently in a video on Avatier’s YouTube channel.
The key to the ease-of-use in handling those requests comes directly from Avatier’s access management software being fully integrated with the Lawson Health Care Information System deployed GMC’s Duluth and Lawrenceville campuses. The integration automates user provisioning software with access management.
Keeler adds that Avatier’s automated identity management software is feature rich which helps GMC keep up with GMC’s rapid growth by automatically adding users and performing user account provisioning.