We provide an excellent customer experience constantly challenging ourselves to get better.
The Customer Experience team is tasked to create a world-class customer experience whilst constantly improving our processes. We are a team of trusted experts crucial to the success of our customers. Every member of our team is a Zeitgold product expert and develops strong relationships with our customers and each other.
We deliver top-notch service to all of our customers by providing succinct communication that solves our customers‘ needs.
The coolest project I have worked on during my time at Zeitgold was setting up a tracking process for customer feedback to make it measurable. This enabled our team to prioritize everything we do according to our customer’s needs.
At Zeitgold I love the team-spirit and growth opportunities. Especially, I appreciate that we are enabling our customers to focus on their success because we take away what they used to struggle with in their everyday life – before they met Zeitgold.