During the course of the investigation conducted by Complaint Specialist - LPA Karen Chambers, police reports were obtained. Interviews were conducted with the complainant and the Licensee's. An attempt was made to interview day-care children but to no avail.
During the interview conducted with the complainant, they stated that they were told by the Licensee that their child and another child ran into each other causing the injury. That when they questioned their child they were told that the "Licensee hit them in the face three times" Complainant also indicated that they made a request for an appointment to discuss a refund. That they were told that their request had been denied and that this is the reason for filing a complaint.
During the interview with the Licensee's they both denied hitting child #1. That child #1 got hurt while child #1 and another child ran towards each other. That shortly after the incident the parent for child #1 arrived and they were notified as to what just occurred. That they received a request for a refund of the deposit made by the parent of child #1; which was returned. That a subsequent request was made for a refund of all tuition's paid. It was at this point a letter was sent to the parent of child #1 indicating that there demand was being dropped.
Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is inconclusive.
The notice of site visit was posted where the parent/guardian of children enter and exit the facility. This notice shall be posted for 30 consecutive days. Failure to maintain posting as required will result in a $100.00 civil penalty.
Exit interview conducted with the Licensee, during which appeal rights were explained. A copy of the appeal rights (LIC9058 01/16) were provided. The Licensee’s signature on this reports acknowledges receipt of her rights.