If you've been victimized by scammers, be proactive—report your case to Western Union, law enforcement and other authorities, like the Federal Trade Commission’s Bureau of Consumer Protection, among others. These are important steps to help prevent fraud and protect others from falling victim to scams.
If you used our money transfer service and believe the transaction was fraudulent, call us immediately. Tell us what happened. We want to help—and the only way we can is if you contact us. It’s easy–our toll free number in the U.S. is 1-800-448-1492.
If your transaction has been paid and you wish to let Western Union know about your situation, you can file a complaint with our fraud department at 1-800-448-1492 or by using our online fraud complaint form to file a fraud report. The reports that we receive allow us to better track scams and help others from falling victim in the future.