As professional FTD florists, we guarantee your satisfaction with every order sent through FTD for delivery in the United States and Canada and on all FTD branded products. The number one objective at Bayport Flower Houses is to deliver customer satisfaction. We want you to be HAPPY! If your flowers do not meet with your approval than we will eagerly correct the situation. All of our floral products are guaranteed for one week. If you are not satisfied please contact us directly at (631) 472-0014.