Under normal circumstances, we choose DEAM-R or Eu-Packet to ship your packages.
BelleCat's customer satisfaction is always our priority.
BelleCat from different warehouses may need to split your order in some cases to receive a portion of your items sooner. Please feel comfortable. If we made a mistake, we will send the missing item / accessory for free within the warranty period.
Once we receive the item, we will refund in full the original product price and its shipping or resend for free a replacement at our expense. This solution is only when BELLECAT is responsible for shipping the wrong item/ size.