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11 Appendix 1: Grievance Procedure Flow Chart Mediation/Facilitation In order to support early resolution of a grievance, mediation/facilitation can be sought at any stage of the procedure by either employee or line manager. Informal stage Employee(s) raises issue with line manager Issue resolved Employee(s) informs employer of grievance Issue not resolved Issue resolved First formal stage Employee(s) raises matter in writing with appropriate manager. Manager gives written response including right of appeal in writing within 5 working days of the hearing. Issue not resolved Second & final stage Employee appeals to the appropriate manager within a reasonable timescale (up to one calendar month), on receipt of the outcome of the first formal stage. Both manager and employee must provide written evidence 5 days prior to the hearing. Written responses of decision given within 5 working days. No further right of appeal. Grievance Policy Version Grievances with organisational consequences Where the grievance has wider organisational consequences, as agreed by the Director of Workforce and the Employee Director, a board level panel will be formed. No further right to appeal.