At Rmc Sales Centre we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
Initially Richard (father of the owner) was exceptionally pleasant whilst we were in discussions about the car. He advised me that as I was travelling from Yorkshire he'd take a refundable deposit of £200 that he'd return if I decided the car wasn't for me. He prepared the car, MOT and new tyres in preparation. I called him that the car was not viable for me and requested my refundable deposit. At that point he advised that it was only refundable if I came to see the car and found something wrong with it. I advised him of our initial agreement but he was adamant that I was not entitled to the refund. He spoke about the work done but I reminded him that the car could still be sold and at the point of any sale the work he did would have had to be done. I have now learned a £200 lesson. Do not take the word of the RMC Salescentre salepersons.
These guys are lovely, they really care about the quality of the cars they sell, they are really nice people, finance was a decent rate and once I've paid it off, I'm coming back to buy off them again. Glenn and his Dad are probably the most trustworthy second hand car dealers I've ever met. I actually feel bad for the deposit they gave me for the battered goose I traded in. Thanks guys.