Buying ACS custom products is easy!
3. Find your nearest ACS dealer to have your ear impressions taken. Don't forget to take your voucher!
If you've bought a custom product we'll need impressions of your ears, so once you've printed your ACS voucher you will need to book an appointment for ear impressions and take your voucher with you.
You can book a local appointment with one of our nationwide approved audiologists and impression takers. Simply enter your town, city or post code in the search box below to find your nearest dealer, then contact them to make an appointment. There is no extra cost for this service.
Alternatively, ear impressions can be taken at our own offices in London and Banbury - Click on 'Contact Us' for details.
After your appointment your impression taker will send your ear impressions, together with your voucher, to us and we'll take it from there. We'll let you know by e-mail that we've received your impressions, and we'll contact you again by e-mail to let you know when your completed order has been despatched.
We scan your ear impressions and an electronic copy will remain good to use for four years, so if you want anything else from our custom product range you can order directly with us - no need for another set of ear impressions!
*Please note - ACS custom products require good deep impressions in order to create a seal in the ear so it is important there is no wax blocking the ear canal. If you think you may have a wax build up, please visit your local GP for a consultation before booking an appointment for ear impressions. You may be charged a fee if an impression provider is unable to take impressions on the day.
ACS have a network of authorised dealers covering the UK. If you would prefer to visit one of our dealers to discuss your requirements and purchase your ACS Custom product from them, click on your region below to see a full list and find a dealer near you.
If you are not in the UK please visit our international homepage www.acscustom.com to find an ACS partner near you.
If there is not an ACS partner in your country please contact us for advice on ordering and shipping.
Click on your region below to find a local ACS dealer in the UK.
please use the 'ACS Voucher Impression Dealers' search function above.
Click on your region below to find a local ACS dealer. Note: Not all dealers listed below will accept ACS vouchers. If you have purchased online and received a voucher, please use the dealer search function above.