Dropbox recently updated their API from Version 1 to Version 2. (The API is the tool or “wiring” that we use to connect to their application). Their new API now requires an access code from Dropbox in order to authenticate your account.
If you had Dropbox synced previously using the Version 1 method you will need to re-authorize your account immediately in order to continue syncing your signed documents to your Dropbox account.
IMPORTANT: You will first need to make sure you have updated WP E-Signature Business add-ons plugin to version 1.5.1.1 or greater.
Make sure your Dropbox Sync Add-on is enabled under E-Signature -> add-ons. Then, login to the document sender account (the user that is in charge of whatever document you are trying to sync).
Go to the “Settings” -> “Customization” tab.
Select the “Authorize” button under the “Please authorize your Dropbox account” section.
Paste the access code in the “Settings” -> “Customization” section of your account.
Click “Save Settings” and you are finished.
All documents that were previously chosen to be synced to Dropbox using the Version 1 API are now synced for the Version 2 API, so you will not need to do anything else.
If you have any additional questions about this process or need a helping hand please reach out to us at: www.approveme.com/support. We’d love to help!