The key to finding the best ecommerce fulfillment company is research; there are many factors to consider, each more or less important depending on your particular situation. Such research can be time-consuming, so EcommerceFulfillmentCanada.com has investigated the leading order fulfillment companies, and is able to give you accurate information and quotes from these companies, based on your specific requirements. Here are some of the factors you should be considering.
Shopping cart integration is of particular importance for ecommerce companies. Most ecommerce fulfillment companies will offer seamless integration of your shopping cart with their systems, allowing for orders to be processed in real time.
Guaranteed performance is also a major selling point; most people shop online not only for the convenience, but also because it is quick and efficient. The 3PL company you choose to ship your products must reflect this and hold these values dear, or you could see damage to your brand and reputation.
The pricing structure and overall cost is of course an unavoidable point. Saving money on your shipping department overhead is one of the principal reasons to outsource your order fulfillment department, so examine prices carefully, take everything into consideration and watch out for hidden fees in the contract.
The level of customer service you 3PL offers is often a good indicator of the quality of their company as a whole. Moreover, being able to reach your account manager on the phone, or have your emails answered promptly are priceless, particularly at the beginning of a business relationship.
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