I really enjoyed reading Beth Brooke’s ‘taster’ on this critical subject in the recent edition of Harvard Business Review. Before I start, though, I need to state my interest – I know Beth from my days at Ernst & Young and am a big fan. She is one of the people who truly understands that the majority of the international and global professional service firms need to become much more multicultural and reflective of the diverse communities they both serve and operate within. Beth also knows that more of the same will not deliver that change.