I ordered ARC Handy Portable Air Conditioner from viraldeals.in on 11 April 2019. I send a mail to them regarding cancellation of the item on 12 April 2019. Before the shipment did no response from there side. My order no. VDS24682 was delivered on 14 April 2019 in broken form. I again mail to them but no response. Their helpline number is switched off. I lost my money. Neither they relace ARC Handy Portable Air Conditioner not they want to refund my money.