For over 17 years, we have been providing inmate communication solutions to corrections facilities. Our team is committed to helping facilities like yours improve revenue opportunities, reduce operating costs, decrease criminal activity and strengthen community relations.
As your inmate population grows, so does the demand for communication tools. CPC offers inmate telephone service, video visitation systems and inmate tablets to help facilitate connections with friends and family. We manage it all for you. Talk time can be purchased on-line, through our Customer Service Center and at user-friendly lobby kiosks that we maintain in your facility.
CPC’s commitment to service includes all of our customers, both corrections facilities and the friends and family who use our solutions. We take full responsibility for implementation and maintenance of our inmate communication system so that your staff can focus on facility operations. And we offer customers a toll-free number available around the clock, 365 days of the year, so all questions and concerns about setting up and managing accounts are directed to our team, not yours.
The Inmate Telephone System is an intuitive, state-of-the-art, web-based solution with built-in tools to support your investigative needs. It utilizes voice-print technology and provides live monitoring and other analysis tools to ensure the security of your facility.
Our jail commissary service provides secure ordering, inventory management and fulfillment. CPC specifically designed the system to use minimal jail staff resources.
CPC’s e-cigarette product is uniquely designed for secure sales and is specifically created for use in correctional facilities.
Running a corrections facility comes with a lot responsibility—not to mention a lot of moving parts. From staffing and supply-chain management, to caring for your inmates’ needs and safety, it requires a well-managed, secure environment. CPC is committed to providing you with personalized service and attention so that you can focus on what matters most.
ln the 24 years that I have worked at the jail, I have never dealt with any other company that has as much service and commitment to the customer. CPC keeps the inmate phone system working perfectly and continues to amaze me with the large revenue checks that come each month, I wish everything in the jail business was as trouble free as our inmate phone system.
I have been in office for 10 years. When I switched to CPC from Cincinnati Bell, I found the service, revenue and the personal attention to be incomparable. CPC offers much more than their contractual commitment. They are always there to offer assistance to support successful jail operations. CPC is definitely raising the bar on standard customer service.
The calling cards make it cheaper on the family and not like a collect call where the inmate could get refused. We changed our telephone contract to Combined Public Communications because of the convenience of their kiosks, the lower call rate and because of this higher commission on jail calls.
Combined Public gave us a list of customers in Indiana and all of the sheriffs I talked to were extremely happy.