The information on www.melaniesholistichealing.com is for information purposes only and is not intended to be a substitute for professional medical advice, diagnosis or treatment. Melanie’s Holistic Healing does not accept any liability for any injury, loss or damage incurred by use of information or products.
Melanie’s Holistic Healing makes every effort to provide the most accurate and up to date information about products and services offered.
Melanie’s Holistic Healing respects the privacy of your personal information. Melanie’s Holistic Healing collects personal information directly from you when you enter your personal details on our website. This can be in the form of placing an order through the Web Shop, subscribing to the newsletter, details provided on the contact form or via email/text. Personal information usually collected will be your Name, Email address, Phone numbers and Address. Financial details can be collected by PayPal, AfterPay or Direct Debit payment options.
Melanie’s Holistic Healing collects your data by sign up forms and order forms. For all other companies please visit their websites to read their privacy policies.
At Melanie’s Holistic Healing we take your privacy seriously and will only use your data to reply to enquiries, send orders to the correct person and address or to send newsletters to your email. For third party companies such as Australia Post, Couriers Please,Mailchimp, PayPal, AfterPay or Square please visit their sites to read how your data will be used.
Melanie’s Holistic Healing offers free shipping on orders of $99 and over. Value is in Australian dollars and is for Australia wide delivery only. No international orders will be accepted. The total of $99 must be after any coupons or discounts have been applied.
Free shipping will be automatically assigned during the checkout process for all orders of $99 or more.
The Free Shipping offer may be limited and subject to change without notice.
If your shipping comes to a value of $40 or more, the Free Shipping offer will be void. We will contact you to arrange payment.
Orders are processed in the order they are received. We try to process all orders within 24-72 hours. If your order will need more handling time than 24-72 hours, you will be notified with an email.
We allow certain products to be back-ordered when placing your order. These products are very popular. Back-orders can take anywhere from 3 days to 3 weeks to fulfil. If you have back-ordered a product, please allow these time frames to be accounted for before contacting us to check on the whereabouts of your order. If your back-ordered product is going to take longer than 3 weeks, you will be sent an email advising you of the delay. If there is a back-order on your order, your entire order will not be sent until the back-ordered product has arrived. If you wish for your order to be sent without the back-order, please contact us. This may result in two shipping fees being charged.
If you choose standard postage at the checkout your order will be sent with either Australia Post or Couriers Please. Items can take anywhere from 2-13 business days to receive depending on your location. You will be sent tracking details after your order has been processed. Our current standard postage rate is $9.95 Australia wide. This cost is not weight dependent. All items are sent with ‘signature on delivery’ required. If you prefer to have your items left you will need to give ‘Authority To Leave’ on your order. Giving Authority to Leave means that in the unlikely event that your parcel goes missing or is stolen, Melanie’s Holistic Healing is not held liable. There will be no refunds or claims made as Authority to Leave means you have taken responsibility for the safe arrival of your parcel. Melanie’s Holistic Healing does not take any responsibility for parcels that have gone missing or for delays that happen with your delivery. Please contact the courier or postal service that was used to enquire about a missing or delayed parcel.
To take advantage of express postage all orders must be placed by 5pm Monday to Friday. Any orders placed after 5pm will be processed the next business day and items sent the following day. Shipping is available from Monday to Friday. Any orders placed on Friday won’t be shipped until the following Monday. Items can take anywhere from 1-5 business days to receive depending on your location.You will be sent tracking details after your order has been processed. Our current express postage rate is $14.95 Australia wide. This cost is not weight dependent. All items are sent with ‘signature on delivery’ required. If you prefer to have your items left you will need to give ‘Authority To Leave’ on your order. Giving Authority to Leave means that in the unlikely event that your parcel goes missing or is stolen, Melanie’s Holistic Healing is not held liable. There will be no refunds or claims made as Authority to Leave means you have taken responsibility for the safe arrival of your parcel. Melanie’s Holistic Healing does not take any responsibility for parcels that have gone missing or for delays that happen with your delivery. Please contact the courier or postal service that was used to enquire about a missing or delayed parcel.
If you live locally (Waterford, QLD, 4133), you are welcome to collect your order for free. Orders can only be collected at an appropriate day and time as appointed by Melanie’s Holistic Healing. After placing your order, please contact Melanie’s Holistic Healing to arrange a day and time to collect. You cannot collect your parcel outside this allotted appointment time. If you cannot make your allotted time, you will need to contact Melanie’s Holistic Healing to reschedule another time slot. Any customers who turn up outside their allotted time will be turned away.
We now have the convenience of offering customers AfterPay as a payment method. By choosing AfterPay you are entering into a contract with AfterPay to make regular payments for your item/s. This contract is between AfterPay and the customer. Melanie’s Holistic Healing has no capability of helping with delayed or late payments. This can only be rectified via your contract with AfterPay. If you have a problem with a product, please contact Melanie’s Holistic Healing to resolve. AfterPay cannot assist with tracking your parcels or for refunds, this is solely handled by Melanie’s Holistic Healing. For change of mind or faulty products, please visit our Refunds, Returns and Exchanges section.
Upload a photo to Instagram of you using your favourite Mt Retour or Springfields essential oil with #iluvaromatherapy and tag @melaniesholistichealing.
3. Find another persons comment or photo that you like on the post and like or love.
Frankincense Essential oil has __________ properties making it the ideal oil to use to ease _____ pain and arthritis.
Send your entry to info@melaniesholistichealing.com with the subject line COMPETITION THREE and the correct answers in the body of the email. Include your name and return email address.
COMPETITION ONE: The most inventive photo will be chosen as the winner.
COMPETITION TWO: The photo or comment with the most ‘likes or loves’ wins. You cannot like or love your own photo/comment.
COMPETITION THREE: The first randomly drawn entry with the correct answer wins.
Competition runs from October 20th until 5pm, December 8th 2018. Winners will be announced on December 9th 2018.
Terms & Conditions: Entering this competition means entrants accept these terms and conditions. Prizes are as listed above.
Winner will be announced via personal message, website, Facebook, Instagram & Twitter on 9th December 2018. Prizes cannot be altered, transferred or exchanged. The entrant agrees to indemnify Melanie’s Holistic Healing against all costs and claims by third parties arising from a breach of these terms and conditions. This promotion is in no way sponsored, endorsed or administered by, or associated with Facebook or Instagram. Any inappropriate photos will be deleted and reported and will be classified as a breach of competition entry and be null and void. Entrants must follow the instructions for each competition, any instruction not followed results in an incorrect competition entry and will be null and void. Winners who are selected are the final winners and no other entrants will be considered. Melanie’s Holistic Healing has full authority to choose a correct entry. As this is a skilled competition, no licence is required. If there are no entries to either of the competitions, there will be no winner and no extension of the competition.
Competition open to newsletter subscribers only. Simply follow the directions in this month’s newsletter to win a gorgeous mystery prize pack.
Competition runs from October 20th until 5pm, November 23rd 2018. Winner will be announced on November 24th 2018.
Terms & Conditions: Entering this competition means entrants accept these terms and conditions.
Winner will be announced via personal message, website, Facebook, Instagram & Twitter on 24th November 2018. Prizes cannot be altered, transferred or exchanged for cash. The entrant agrees to indemnify Melanie’s Holistic Healing against all costs and claims by third parties arising from a breach of these terms and conditions. This promotion is in no way sponsored, endorsed or administered by, or associated with Facebook or Instagram.
Melanie’s Holistic Healing reserves the rights to all content found on www.melaniesholistichealing.com. All logo’s, photos and information found on the website, brochures, downloads, catalogues and forms remains the property of Melanie’s Holistic Healing. All logo’s, photos and information contained on the website, brochures, downloads, catalogues and forms may not be copied, imitated or used in whole or in part, without the prior written permission of Melanie’s Holistic Healing or the applicable trademark owner.
You may not use meta tags or any other “hidden text” utilising “Melanie’s Holistic Healing” or any other name, trademark or product or service name of Melanie’s Holistic Healing without our prior written permission.
All other trademarks, registered trademarks, product names, company names, logos or photos mentioned on Melanie’s Holistic Healing site are the property of their respective owners.
Reference to any products, services, processes or other information, by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by Melanie’s Holistic Healing.
You may only access and print out any content on this web site for your personal use. All other use, copying or reproduction of this web site or its contents is prohibited. No part of this web site or its contents may be reproduced on any external web sites, whether by reproduction, framing or otherwise, without Melanie’s Holistic Healing’s written consent.