As an introduction, allow me to welcome you to the Service Focus Ltd website.
As an avid reader of industry media, a regular book reviewer and a contributor to numerous online forums and discussions I often find myself writing small pieces of text and publishing them all over the internet.
With that in mind and, following something of a brainwave, I thought it might make sense to try and collect my thoughts in one central location both as a resource and a way of tracking my online footprint. Therefore I will endeavour to marshall the things I publish here for anyone to read should they so wish.
Allowing for the pressures of the working and family lives I lead, this won’t be a rigidly scheduled affair, however, I will endeavour to update frequently and keep things current.
You are most welcome, take a look around and check back when you can for updated content.