The Royal Castle in Warsaw – Museum.
These rules are issued by the Director of the Royal Castle in Warsaw – Museum. The Residence of Kings and the Republic of Poland, hereinafter referred to as the Director, in his capacity as manager of the museum and the Podzamcze area (the Kubicki Arcades and the Castle Gardens).
1. The opening hours of permanent exhibitions, temporary exhibitions, the Kubicki Arcades, the Castle Gardens and days of free admission to the permanent exhibition are determined by the Director in separate regulations.
2. The basis for entry into the permanent exhibition and temporary exhibitions in the museum is the possession of a valid admission ticket or invitation.
3. Visits on days on which admission to the museum for the permanent exhibition is free take place individually without a guide and without reservation. Group visits with a guide and reservation are possible on these days only in special cases with the consent of the Director.
4. The use of audio tours and guide services requires payment.
5. Detailed information on organised concerts and lectures, opening hours, ticket prices and temporary closure to the public of exhibition halls and temporary exhibitions is published in ticket offices, at the museum information point and on the museum website www.zamek-krolewski.pl.
1. Visitors entering the museum area and their baggage may be checked by electronic equipment for the detection of hazardous materials and objects.
2. While visiting, visitors should follow the instructions given by guides and museum security staff and other staff on duty.
5) making and using films and photographs of exhibits, interiors and architecture of the Royal Palace, the Tin-Roof palace, the Kubicki Arcades and the Castle Gardens for commercial purposes.
1. For conservation reasons, there are restrictions on the number of people that may simultaneously be in the area of the permanent exhibition and temporary exhibitions. The maximum number of visitors in groups is 30 people.
2. Backpacks, bags, suitcases, umbrellas, Nordic walking sticks and coats must be left in the cloakroom.
3. Groups of more than 10 people with a guide are required to use GTS headsets.
4. The last admission to the permanent exhibition and temporary exhibitions takes place an hour before their closing.
5. Photographing and filming must not interfere with tourist traffic nor may it disturb other visitors. Footage can only be used for non-commercial purposes. The photographing of monuments not belonging to the museum may be prohibited.
6. Because the Royal Castle in Warsaw – Museum. The Residence of Kings and the Republic of Poland fulfils state representative functions, the Director reserves the right to change the tour route and close accessibility for the public to exhibition halls and temporary exhibitions.
12) photographing and filming elements of security systems for the permanent exhibition and temporary exhibitions.
1. Only guides holding a certificate issued by the Director on the basis of Art. 33 section 1 of the Act on tourist services (Journal of Laws of 2014, item 196 as amended) have the right to lead tours of the permanent exhibition and temporary exhibitions.
2. A guide is not permitted to violate the established order of visiting, the dates and times for which interiors are accessible, in the times for entering individual permanent exhibitions and temporary exhibitions.
3. A Guide leading a group of over 10 people is required to use GTS headsets.
4. The Royal Castle in Warsaw – Museum. The Residence of Kings and the Republic of Poland supervises guides in respect of content and organisation, discipline and compliance with these regulations. Relevant museum services may give guides commands.
5. A guide leading a tour through the permanent exhibition and temporary exhibitions should be appropriately dressed and wear the identification label issued by the Director.
3) intervening in all cases of improper behaviour by persons being guided by the guide, and in particular in the event that they do not adhere to the prohibitions referred to in § 6.
2. Guides and the people they guide cannot block the tour route, access to individual castle rooms or escape routes, and they cannot interfere with individuals, children and young people participating in museum lessons or members of other groups of visitors.
In the case of improper conduct of a guide in terms of content, failure of the guide to adhere to statutory rules, acting to the detriment of or damaging the reputation and image of the Royal Castle in Warsaw – Museum. The Residence of the Kings and Republic of Poland, the Director has the right to revoke the consent to lead tours of the permanent exhibition and temporary exhibitions.
3) photographing and filming must not interfere with tourist traffic nor may it disturb other visitors; footage can only be used only for non-commercial purposes.
6) photographing and filming must not interfere with tourist traffic nor may it disturb other visitors.
7) consumption of alcohol or drugs.
1. The Royal Castle in Warsaw – Museum. The Residence of Kings and the Republic of Poland is protected by an internal security service and the company "Castle", acting on the basis of the Act of 22 August 1997 on the protection of persons and property (Journal of Laws of 2014, item 1099). Visitors are required to carry out instructions issued by the employees of the above entities and other staff on duty in matters not covered by these regulations.
2. Entrance to the museum is equivalent to acceptance of these regulations.