Introducing our new and improved My Ooredoo app!
You can also better manage your account even more easily, and see all your data, SMS, and voice balance even clearer.
Keep yourself entertained with our new FunZone section - where you can have all the entertainment services (Games, videos, Music, Sports, Education, & Apps) in one place!
If you are a new user, you can download the My Ooredoo app for free by dialing *565# today!
How do I install the “My Ooredoo App” on my mobile?
Is the app available in Myanmar language?
Yes My Ooredoo App is available both in English and Myanmar. “My Ooredoo App” display language can be changed directly from the slider bar on the App home screen.
Is my device compatible with the “My Ooredoo App ”?
If you are using a handset which has iOS version 7.0 or above and Android version 4.1 and above, “My Ooredoo App” is compatible with your handset.
Can the existing customers upgrade the App?
Yes they can. They will get a notification from the respective App store that there is a newer version for them to upgrade. If the customer has installed the app from any other sources they can uninstall the App and download the latest version from Ooredoo Zone (Free of charge), Google Play store and Apple App store.
Do I get charged for using this application on 3G?
My Ooredoo app usage on Ooredoo 3G network will be free of charge.
What is Login Free Access?
If you are on Ooredoo 3G network you do not require to enter any user name or password to login to the application. Application will automatically authenticate your mobile number (silent authentication) and log you in to the application using the mobile number that you are using on the handset. This is called Login Free Access or Silent Authentication.
If I change my password on the My Ooredoo App will that be applicable for other Ooredoo Selfcare services?
Yes. This password will be the same for Ooredoo Selfcare Web Portal as well.