In-Plant Rug Cleaning is recommended for all Wool, Silk, Cotton, Traditional, Contemporary, loose woven, Navajo, Tibetan, Kilim and Oriental Rugs. They should not be cleaned on location like wall to wall carpet. Magic Rug Cleaners cares for the finest, and the most basic rugs from around the world. We are Wool Safe Certified, IICRC Certified Master Textile Technicians, Textile Pro Certified and are referred by Wools of New Zealand. We’ve washed rugs in every condition imaginable! So don’t be afraid to bring that dirty old rug to Magic Rug Cleaners for a face lift. Whether it’s molded, falling apart, dye bleed, urine treatment, or needs an odor treatment, bring it in and let us work our Magic!
Inspection: First our Master Rug Cleaners check dyes for stability. Do the dyes bleed? Are there any pre-existing problems or potential problems that could arise in the cleaning process. If so, each rug is individually treated accordingly to ensure a safe cleaning.
Dry Soil Removal: Dusting is the most important part to our Cleaning Process. We thoroughly vacuum the face of the rug, before turning it face down on our grates. We use a professional grade duster, made with straps to lightly beat the dry soil out from the back side. This is the best technique to “dust” the rugs and remove deep down allergens and loose dirt that works it’s way down into the knots of your rug. Did you know a single grain of dirt, can have up to 26 cutting edges? If the dry soil is not removed, it acts like sandpaper breaking the fibers of the rug. Most of the dirt and allergens can not be removed with basic vacuuming. This is a common step that Carpet Cleaners cannot achieve with in home cleaning.
Pre-Spray: Before starting the hand washing process. Heavily soiled rugs are pre-sprayed to ensure maximum cleaning results. This is also the period in which we spot clean and remove and problem spotting such as food spills, wine, paint, and other common household stains.
Decontamination Bath: Rugs with severe odor and staining from urine require decontamination. We have now added Aqueous Ozone to remove strong odors including pet urine and it does a great job of removing odors when we can substitute it instead of using strong chemicals. We believe this is a big step towards Green Cleaning. Aqueous Ozone is not the hazardous Ozone Gas, used in odor removing air machines. Once Ozone is infused into water, it becomes an active Disinfectant and Deodorizer. After a short period of time it deactivates and turns back into water.
Hand-wash: During the Wash, every rug is thoroughly cleaned back to front. Most rugs are cleaned with Oriental Rug Shampoo which is Wool Safe, and is specifically designed to get maximum cleaning while protecting sensitive natural fibers. This process could take several hours depending on how dirty the rug is. After a thorough scrubbing each rug is squeegeed and rinsed. This process is repeated until clean.
Rinse: We use a constant flow of clean water to assure all dirt and contaminants are rinsed from your rug.
Dry: Once your rug is completely rinsed, we extract as much water as possible from both sides. The rug is dried flat or hung to dry with blowers to promote speed drying. Proper drying is essential to avoid unnatural shrinkage and possible discoloration from being wet too long.
Final Inspection: When the rug is dry, it is groomed and finished with a soft brush made for specialty rugs. We will give the rug a final inspection and release it for pick up or delivery.
(There may be an additional fee when moving furniture is required or pick-up and delivery require more than 1 person).
Repairs & Restoration: Fringe repair, replacement and removal, side cords, and re-weaving are available. See our Services, Rug Repair & Restore portion of our web page.
Imprint of dirt after a thorough dusting!