Office Location: Waltham, MA. Employees can also work full time from this office.
MaxMind (www.maxmind.com) is looking for a talented Site Reliability Engineer (SRE) to join our Engineering team. We help protect thousands of companies worldwide from fraud, screening over 2 billion online transactions each year, and we provide IP intelligence data to thousands more. This work requires us to tackle formidable challenges and we want you to help.
Do you have SRE skills and are ready to collaborate with us in continuous improvement for scaling, performance and security to support our customers? Do you want to contribute to the improvements and delivery of a highly available, fault tolerant, and secure customer facing SaaS solution for real-time fraud analysis and IP intelligence which can serve over 2 billion transactions per year? Will you be a collaborator with peers and Product to define and contribute to the overall development of complex features, and to the success of MaxMind software products? Security is crucial for us - and we are looking for a team member who will help us continuously improve our solution and explore new technologies including Cloud services.
Significant experience with Linux systems administration (we use Ubuntu, but that's not essential).
Proficiency with configuration management tools like Puppet, Chef, Ansible.
Our SIte Reliability Engineers are members of our Engineering team, working together to deliver to our customers’ success. At MaxMind, we are committed to security and the contributions of our SREs are integral to our work. To learn more about our commitment to security, visit https://www.maxmind.com/en/company/commitment-to-security. We have built a culture of peers, with highly developed practices and processes to work together remotely. To learn more about working at MaxMind, visit https://www.maxmind.com/en/company/working-at-maxmind.
We use Linux, PostgreSQL, and Ansible to deliver our solution. We use a wide variety of tools to manage and monitor our systems, including Nagios, Sensu, Grafana, and the Elastic/ELK stack. All work goes through internal code review on GitHub Enterprise.
Our goal is to automate as much as possible. Our tools are written in Perl and Go. We also want to improve our coding practices for the sysadmin code we write, writing libraries and tests wherever possible instead of one-off scripts.
MaxMind is a casual, friendly, results-focused company of 45+ employees. We are passionate about global health and development, as MaxMind and its founder gladly donate over 60% of corporate profits to charities (https://www.maxmind.com/en/corporate-giving). We maintain a set of core, overlapping hours, but are flexible with specific start and end times and are understanding about appointments and life events. Our software team is largely comprised of telecommuters, so communication centers around video calls, group chat, and agile planning tools.
Our salary range for Engineering hires begins at $100,000 and we value talent and experience. Everyone participates in a company performance-based bonus plan. MaxMind offers a $2,000 professional development budget and five days for professional development annually.
In addition to medical, dental, and vision coverage, we offer several other benefits in the US, including a 401k with employer contribution, Health Savings Account, Limited Purpose Flexible Spending Account, paid parental leave, and a public transit reimbursement. Please inquire about benefits in Canada.
We're committed to diversity and inclusion and are mindful of incorporating them into all aspects of our company. New ideas and perspectives come from diverse ways of seeing and thinking. MaxMind is sensitive to all individuals and viewpoints and believes everyone’s contributions and opinions are valuable assets to our team.
We hold regular diversity and inclusion meetings and conduct informative sessions on improving collaboration and communication. We value bringing individuals and different perspectives together within and across every department.
We encourage and sincerely welcome applications from candidates of color, women, queer candidates, candidates with family caregiving responsibilities, transgender candidates, and from other communities not well represented in the tech world.
If you have suggestions on how we may better promote or express our commitment to diversity and inclusion, we would love to hear from you. Please send your suggestions to hr@maxmind.com.
Senior Software Engineer, MaxMind, Inc.
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