Winners of the Malcolm Baldrige National Quality Awards for 1992 are given. AT&T's Transmission Systems Business Unit and Texas Instruments' Defense Systems and Electronics Group is the winner in the manufacturing category. AT&T's Universal Card Services and the Ritz Carlton Hotel Co are the winners in the service category. Granite Rock Co won the small business category award. The awards were created by Congress in 1987 to promote the value of total quality management and as a reward to American companies achieving excellence in quality control.
Telephone and telegraph apparatus, Electronic computers, Subdividers and developers, not elsewhere classified, Electronic Components and Accessories, Hotels and motels, Management services, Short-term business credit, Cut stone and stone products, Brick, stone, & related materials, Dimension stone, Telecommunications equipment industry, Sand, gravel and stone industry, Sand and gravel industry, Stone industry, Credit and debit card industry, Credit card industry, Texas Instruments Inc., Total quality management, Military electronics industry, Ritz Carlton Hotel Company L.L.C., 1992 AD, AT&T Network Services, AT&T Universal Card Services Corp., Granite Rock Co.
Three electronics firms were awarded the 1991 Malcolm Baldrige National Quality Awards for improvements in total quality management among US companies. Marlow Industries is a Dallas, TX-based company that manufactures customized thermoelectric coolers. Solectron Corp produces printed circuit boards and subsytems for the computer and electronics industry, and also offers assembly services. Zytec Corp makes ac and dc power supplies for electronic equipment.
Misc. Electrical Equipment & Supplies, Electrical & Electronics NEC, Other Electrical Equipment and Component Manufacturing, Electronic components, not elsewhere classified, Environmental controls, Electrical industrial apparatus, not elsewhere classified, Electric equipment, Electronics industry, Solectron Corp., 1991 AD, Zytec Corp., Marlow Industries Inc.
The Semiconductor Industry Assn has reported an increased improvement in the integrated circuits made for miltary applications in the US. Defects in the circuits have been detected at an average of 100 parts per million (ppm), and is steadily declining. Efforts to improve quality have led to an average of less than 100 ppm, an effect of production and testing methods employing total quality management.