Shopko online purchase may be returned to a retail store, but retail store purchase can only be returned to a retail store. The maximum return period is 90 days, with some items having shorter return periods.
Certain electronic items will be subject to different requirements as indicated below.
We will accept returns within 30 days of original purchase on electronics items, including TVs, digital cameras, camcorders, GPS units and portable video and audio electronics.
We will accept returns within 15 days of original purchase on computers.
- Cellular phones and cellular phone cards are non-refundable.
- iPods that have been opened are non-refundable.
- Digital E-readers that have been opened are non-refundable.
- Defective video games, music, movies, and computer software can be exchanged for the identical item; replacement item will be opened by teammate. Open video games, music, movies and computer software may not be returned for a refund.
- Gift Cards and e-Gift Cards are non-refundable.
- Prescription drugs are non-refundable.
Unopened airbeds can be returned for refund or exchange within 14 days of purchase. Opened airbeds accompanied by a receipt may be exchanged for the identical item or exchanged towards another airbed of equal or greater value within 14 days. Defective airbeds can be exchanged for the same model airbed or for credit towards another airbed of equal or greater value.
Perennials, roses, evergreens, trees and shrubs are guaranteed for one year from date of purchase. If you have a question or problem concerning your live goods purchase, please call one of our Lawn & Garden Specialists before removing your plant and returning it to the store. Full refund of purchase will be made for dead plant material during the year of purchase with this receipt/guarantee. If returned the following year, the refund will be given in the form of a store credit.
Refund value for each item returned will be reduced to reflect value of any free gifts received or discounts applied. Purchases made at Shopko may not be returned to Shopko Express Rx. Other restrictions may apply.
Have a comment? Tell us what's on your mind. We will respond to your comment or request as soon as possible.