Non-personal information: data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose.
We may combine personal information from one of our Services with personal information from another Service provided by us.
We request you to provide us with certain information (e.g. when you create an Exciting Space Account, we request you certain personal information, such as your name and email address). You are not required to provide the information that we request, but, if you chose not to do so, we may not be able to provide you with our Services or respond to your queries.
We collect information through our Services as you use and interact with them (e.g. we use GPS, your IP Address and other technologies to determine your devices’ approximate location).
When you create an Exciting Space Account, download our App or a software update, contact us, register to the Exciting Space mailing list or newsletters, or participate in an online survey, we may collect a variety of information, including your name, date of birth, mailing address, phone number, email address and contact preferences. When you purchase a product or a service on Exciting Space Shop, we may also collect your credit card information. We may also collect other personal information that you have chosen to associate with your own social media account(s), including the full name and nickname.
We may use personal information to help us create, develop, operate, deliver, maintain, protect and improve our Services, Content and advertising, to develop new Services, to provide personalized Content, for loss prevention and anti-fraud purposes, and to protect our Users and us.
We may also use personal information for internal purposes such as auditing, marketing, fundraising, data analysis, and research to improve our Services and customer communications.
We may use your personal information to send important notices, from time to time, such as communications about purchases and changes to our Terms of Service. This information is important to your interaction with us, thus you may not opt out of receiving these communications.
We may also use your personal information to keep you posted on our latest product announcements, software updates, and upcoming tours and events. If you don’t want to be on our mailing list, you can opt out anytime.
We may also use your personal information to obtain, respond to and manage feedback from travellers and Users in general.
If you enter into a contest or similar promotion we may use the information you provide to administer those programs.
We may use your personal information in some location-based services offered by us. You may withdraw consent to us and our partners’ and licensees’ collection, use, transmission, processing and maintenance of account data at any time by not using the location-based features and turning off the location services settings on your device and computer.
When you share Content or User Content with family and friends using our Services, or invite others to participate in our Services or forums, we may collect the information you provide about those people such as name, mailing address, email address, and phone number. We will use such information to fulfil your requests, provide the Service, or for anti-fraud purposes.
We may collect information such as occupation, language, zip code, area code, unique device identifier, referrer URL, location, and the time zone where a the Service is used so that we can better understand customer behaviour and improve our Services and advertising.
We and our partners and licensees may collect, use, and share precise location data, including the real-time geographic location of your computer or device, in order to provide and improve location-based services in our Services. We may use GPS, Bluetooth, and your IP Address, along with crowd-sourced Wi-Fi hotspot and cell tower locations, and other technologies to determine your devices’ approximate location. You may withdraw consent to us and our partners’ and licensees’ collection, use, transmission, processing and maintenance of location at any time by not using the location-based features and turning off the location services settings on your device and computer.
We may collect information about the video activity of each User, including video trails that a User watches, video trails that a User shares, and watching frequency, so that we can better understand customer behaviour and improve our Services and advertising.
With your explicit consent, we may collect data about how you use your device and applications in order to help us improve our App and other Exciting Space applications.
Our Services, such as the Site, the App, email messages and advertisements use various technologies to collect and store information, including “cookies”, pixel tags, web beacons and other technology that identify your browser or device.
Cookies and other technologies remember personal information when you use our Site, our APP and other Services, and this enables us to make your experience more convenient and tailored.
We may use a “click-through URL” linked to our Content in some of our email messages, and we track this click-through data to help us determine interest in particular topics and measure the effectiveness of our communications.
We gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit websites and applications, operating system, date/time stamp, and clickstream data. We use this information to understand and analyse trends, to administer the Site, to learn about user behaviour on the Site, to improve our Services, and to gather demographic information about our user base as a whole. We may use this information in our marketing and advertising services.
If you want to disable cookies, check with your browser provider to find out how to disable cookies. Please note that certain features of our Services will not be available once cookies are disabled.
If you prefer not to be tracked by “click-through URL”, you should not click text or graphic links in the email messages.
Disclosure to Third Parties: At times we may make certain personal information available to strategic partners that work with us to provide Services, or that help us market to customers. We will only share personal information to provide or improve our Services and advertising; personal information will not be shared with third parties for their marketing purposes.
Disclosure to Service Providers: We share personal information with companies who provide services such as information processing, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in our Services, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information and may be located wherever Exciting Space operates.
Mandatory Disclosures: It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for Exciting Space to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.
We encrypt credit card information provided to the Exciting Space Shop by 128-bit encryption and Secure Sockets Layer (SSL) security features, which scramble your personal information so that only your browser and the Exciting Space Shop's server can decipher it.
Also, when you post User Content or otherwise use some of our Services, the information you share is visible to other Users and can be read, collected, or used by them. You are responsible for the personal information you choose to share or submit in these instances.
You can help ensure that your contact information is accurate, complete, and up to date by logging in to your Exciting Space Account. For other personal information we hold, we will provide you with access for any purpose including to request that we correct or update the data if it is inaccurate or delete the data if Exciting Space is not required to retain it by law or for legitimate business purposes. We may decline to process requests that are frivolous/vexatious, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. Access, correction, or deletion requests can be made through the contacts displayed in our contact page.