If you're using the Timely app on your iPhone or iPad, then you can take photos directly from the Timely app. Photos can then be viewed from the client's record on any computer or device. Find out more about taking photos on the iOS app.
In this guide, we're going to show you how to view and edit photos using the Timely website.
Upload a photo to a client's record.
View a photo from a client's record.
Edit, delete or download a photo.
This feature may not be available on your current plan. Find out how to upgrade in our How to change your Timely plan guide.
Head to the Customers tab in Timely.
Search for the client and click on their name to open their record.
A window will pop up that allows you to select a photo from your computer. We accept different file types (i.e. .gif, .png, .jpeg) but all photos will be saved as a .jpeg.
We'll record the date, time and staff member who uploaded the photo, but to make it easier for you to locate photos, we recommend being as descriptive as possible! There is no character limit for photo descriptions.
Search for the client and click on their name in the list to open their record.
You are able to control which staff members have access to photos. The account holder can update these settings by heading to Account > Staff access and clicking Edit access next to the relevant staff member.
Check out our How to restrict staff access guide for more information.