We are hiring a Technical Writer to interact cross-functionally with developers, management, and customer operations/support to produce/create top quality and clear documentation. This position requires strong writing skills and one year of experience using Microsoft Visio. The ideal candidate will have the ability to use and understand complex contact center software products and create user and reference manuals as required.
Proofreads and performs difficult and/or complex writing and editorial functions, including formatting and style sheet verification, copy editing, rewriting, revising, writing, proofreading, and production planning.