EmBraced In Comfort products come with a money back guarantee, if returned in their original, clean (unwashed) condition. ltems must be returned to EIC within 60 days of original purchase. Try on all shorts and bodysuits with underwear on to keep them sanitary. Worn or washed items that are returned will either not be refunded or may be refunded with a restocking fee (at our discretion).
Custom orders will be charged a 20% restocking fee if returned. We usually cannot sell these to other customers. We always urge customers to try a standard size and configuration first, in order to assess if modifications are necessary to ensure a proper fit. RETURNS MUST BE RECEIVED BACK WITHIN 60 DAYS OR WE CANNOT ISSUE A REFUND.
Shipping fees cannot be refunded. If the return is intended for an exchange, shipping costs will be determined at the discretion of EmBraced In Comfort and relayed to the customer via email.