If your branch office's IT setup needs to communicate freely and securely with IT setups in other branch offices – if you want your home-based employees to share data with a central server quickly and efficiently – then you need a VPN (Virtual Private Network) from Gravity Systems. We can even set you up with an even speedier and more reliable MPLS (Multi-Protocol Label Switching) network through our trusted vendor partners.
If you've got IT issues, Gravity Systems has the IT answers. We're more than happy to advise you on new IT system features, help you purchase the right components from our trusted vendor partners, and perform a wide range of managed IT services such as scheduled security patches and data backups to protect against potentially business-killing disasters.
If you've got a software, backup, security or networking problem, chances are that we can solve it from right here in our Austin offices. Our remote-desktop troubleshooting and repair technology allows us to examine your server and workstation operations, making all the necessary fixes from hundreds or thousands of miles away!
Some tasks, such as installing components and plugging them into your IT network, obviously require hands-on help – but Gravity Systems has got you covered here, too. We have local partners throughout the country who can be sent out to accomplish initial setups for final testing by our remote IT team.
For those extreme situations where nothing short of in-person service from Gravity's own expert team will do, you can arrange for us to travel to your location to work on your IT system personally. Contact us for more information on the availability of this premium service.
Think of Remote Hands as that extra pair of hands for out-of-town or out-of-state technology issues that can only be resolved through in-person “house calls.” Your corporate IT department will appreciate our ability to work with them seamlessly, providing weekly on-site visits to checkoff the items on their IT task lists.