If you are using our application as a free user, please be aware of the connectivity differences between a Free and Premium subscription.
Hotspot Shield's Free Edition provides US IP addresses which allow users to access blocked content in the US only. The content that's accessible with the free version is limited. Hotspot Shield's Free edition is also supported by ads, If you want to have full access to US sites you will need to upgrade to Premium.
You can try a Premium account for free here.
As a free user, you only have access to one device and you cannot choose your Virtual Location. You also have a 500 MB/day data limit and will see ads.
You can always use our app for free, simply by closing out of the Payment Screen you get when you first install us. However, we hope you'll sign up for our seven-day Premium trial so that you can get even more out of Hotspot Shield, including personalized tech support reserved only for our Premium members.