The Tracker Marine group is in to the field of manufacturing of recreational as well as fishing boats. The company was founded in the year 1978 by Johnny Morris, also the founder of Bass Pro Shops. The Tracker Marine is owned by the Bass Pro Shops today. The Tracker Marine has manufactured more than 450,000 boats as of today. They own several brands under which their products are sold. Some of the well known brands are tracker boats, nitro, tahoe, grizzly, sun tracker and mako. Their growth is organic as well as inorganic as they also acquired other boat brands since their inception.
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The Tracker Service Center on Campbell and Sunset, the manager (Jason) is very rude. Went in there to explain to him that the trailer was dragged and had flat spotted the tires on the trailer. He just informed me that there is no way that could have happened. Also stated that they have several tires in their back lot that look just like the pictures that I showed him of our tires and that is due to a bad axle. Tried to explained to him that the axle was check at the time of service but did not want to listen. Told us to go to the sales manger at the main store. Spoke to Jason Baker and he basically said the same thing and did not want to listen to what I had to say. I informed him that I will never take the boat in there again for service and he said OK. I would think that a manager would at least be more pleasant and care more about his customer. Needless to say I will never buy another Track boat again.
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