RAPPIDSM, Crawford's proprietary run-off claims resolution framework, is a comprehensive set of tools, techniques and methodologies designed to address client needs throughout the run-off life cycle. RAPPID is based on research and discussions with carriers, regulators, run-off managers and discontinued operations advisory firms.
Systematic analysis: Each case is systematically analyzed by our proprietary run-off diagnostic tools to evaluate against a set of adjudication best practices.
Accelerated closure: Our disciplined, surgical process accelerates closure on marginal business and, in so doing, release capital to invest in more profitable business segments and relationships.
Aggressive pursuit of third-party liabilities: We aggressively identify and pursue third-party liabilities and capture reinsurance recoveries and commutations.
Constant monitoring: All run-off cases are electronically tracked against resolution plans in Crawford's state-of-the-art Command Center, located at company's headquarters in Atlanta. Our proprietary inventory system tracks current status and other details of each run-off claim so that clients and Crawford managers know the precise status of their claims at every stage in the process.
Innovative Techniques: As the world's largest publicly listed independent provider of claims management solutions to companies and self-insured entities, we have managed claims in a number of run-off situations and can offer innovative techniques to help carriers improve profits, raise surplus and release capital.