With more than 10 years of insurance industry experience, Natalie has developed expertise with practical Information Technology products such as MS Access, SQL, Excel, and Visual Basic in an environment which allowed her to also achieve a deep appreciation for the business process customs and practices of insurers and reinsurers. Natalie has put these skills to work in the development and maintenance of various accounting, financial reporting, reinsurance billing, and claims handling applications. Prior to joining IRI in January 2006 Natalie worked with John Hancock Management Company for six years. Natalie is a graduate of Northeastern University with a Bachelor of Science degree in Mathematics.