A year ago I set up a new business and choose vodafone.....bad choice as my telephone supplier. My first bill was overcharged by $800. I refused to pay until vodafone justified the invoice as I felt I had been mislead. It took several weeks to get into touch with someone from vodafone who actually cared, I was told a manager would ring me back to clarify and resolve the issue. Whilst waiting for a phonecall back (which never happened, because to call someone back is impossible these days) my wife and I had our first born and what a happy night it was. The next morning as proud father would want to do is call his family.....guess what my business mobile phone had been suspended and I could not receive or make any outgoing calls. What a joke. After 3 hours on the phone to vodafone the morning after my first was born they finally unsuspended my mobile. So instead of racing back to the hospital to see my new born and wife I was on the phone to Vodafone for 3 hours. What a memourable day..... Thanks Vodafone it will never be forgotten! I have emails that I sent to vodafone venting my frustration and will be happy to pass them along to anyone who gives a ..ck at vodafone.