From our experience delivering effective and efficient process models is one of the most chal-lenging parts in any business process initiative. A failure to correctly model the process may lead to inef-ficient, non adaptable, non maintainable or ineffective processes. Despite the first impression, capturing a business process is not a simple task, it requires a methodical approach. Throughout this article, we pre-sent our modelling approach and give recommendations, based on our experience, to ensure the accu-rate transformation of business needs into executable business processes, thus realize business & IT alignment. Our methodology is divided in four steps: black boxing, decomposition, coordination and in-strumentation. It is a recursive and iterative procedure where building blocks are recursively constructed, like Russian dolls. This modelling procedure is an integral part of our approach for improving BPM systems. It is the first part of a book that will be released soon.
The purpose of this document is to provide an explanation about Business Architecture (BA). Informally speaking, BA defines how work gets done within an enterprise. How work gets done is, of course, not completely unknown, but the knowledge is diffused throughout different instructions, strategic papers, reports, e-mails and in peoples’ heads. The aim of BA is to make this knowledge explicit, i.e. formal, externalized and operational, so it can be used for decision making, operating control, daily work, knowledge transfer, etc.
An e-government reference model is proposed to optimise the implementation of e-government within a country as well as among several countries.
A concept of a common regional (among several countries) platform for e-government and e-governance is presented and discussed.