An office based administration system also available to home-workers, a customer web site and field-worker apps all working seamlessly together? Desktops, laptops, tablets and smartphones all doing their bit.
Many companies have done this (and have been doing this for years) but the costs have often been huge with big gaps and issues in terms of features and reliability making it the domain of some of the larger companies and even then with limited function.
It’s easier than ever before and several of my customers are embarking on some serious integrated apps and I can’t help thinking that the timing is perfect.
We are in a world where native tablet and smartphone apps and web based apps are common place and the communication mechanisms are easy, robust and well-proven.
If you need this kind of environment but are getting high cost and other barriers put in your way, push gently to break through, it’s not that difficult to do.