This error message indicates a communication problem between your computer and the ebook warehouse where Red Deer Public Library's books are stored. Check your Internet connection and make sure that no program, such as antivirus software or a firewall, is blocking the connection. If the error persists, the digital warehouse may be temporarily down. Please wait a few minutes and try reopening the book.
This error message is due to a known incompatibility between Adobe Digital Editions version 3 and Red Deer Public Library's ebooks. To fix this problem, you must reinstall version 2 of Adobe Digital Editions.