Whether you are a manager in a large international corporation or run your own small business, chances are that process management does rear its head in your everyday activities. Business process management (BPM for short) exists to ensure that employees, clients and other stakeholders reach a mutually satisfying business result in the shortest amount of time.
In any organization are a common set of core business processes that are very important for the organization to function properly. Which ones are they?
What Questions Are Used for a Process Audit?
A process audit is focused on determining process effectiveness and the ability to achieve planned results. Do you know what questions are used for these?
Many organizations have decided to control their documents with paper-based systems, even though they lead to many document control mistakes.
The PDCA, or Deming, Cycle and the SIPOC diagram form an ideal framework for developing business procedures.
Do you know how to improve process controls? Six Sigma tools can decrease variability and increase quality in your processes.