Do you have a challenge, and Opinica could help?
Opinica offers instant analysis and automated, fully customizable reporting on texts from surveys, meeting summaries, written reports and other internal documentation.
Opinica empowers you with personalized real-time reports with insights from social media, online news and other real-time sources.
Tracking a marketing campaign? Researching reach and impact?
Analyze and utilize insights with Opinica. Create your own reports on products, concepts, and issues relevant to your campaign. Find out who your prospective audience is and how to talk to them.
Where does your customer service spend most of their time on? Which questions are asked the most?
Direct reporting on the issues your customer service deals with. Customer service is switching more and more to the digital channel (e-mail and chat). With Opinica's real-time reporting actionable insights are offered on the most pertinent issues and sentiments at any moment on the customer service department. Allowing you to set priorities and track progress of the solutions.
Gain insight from social media networks such as Twitter, Facebook and Instagram as well as online news, link your e-mail boxes or FTP accounts to Opinica, or upload your own text from surveys. Manage the reputation, measure the engagement, discover the underlying feelings, problems and needs. And you can do-it-yourself, consultancy free!
With the easy-to-use interface sharing insights becomes a piece-of-cake by generating automated fully customizable reports to quickly segment, derive and share insights from your target-audience for customer service, marketing and sales.
Whether you use Opinica to analyze social media, news, e-mail, surveys results, callcenter or chat logs, or any other text source, keep your budget in check as Opinica offers the option to work with pre-paid credits and without fixed fees. Start/stop campaign tracking at will or pay per upload, and only refill if you run out of credits.
Intrigued about how Opinica will help improve your business?