The Business Package for Maintenance Worker provides a standardized Web-based user interface (UI) for the daily tasks of a maintenance worker. The maintenance worker has access to all the information relevant to his or her work, and can confirm work completed.
This business package is aimed at maintenance workers. It makes their daily work easier by simplifying the processing of planned and unplanned maintenance work and providing them with easier access to master data.
The overview enables the maintenance worker to access the job list, confirmation list, information center, and useful links. For more information, see Workset: Overview.
In the job list, maintenance workers can display a list of the jobs for which they are responsible. They can display the job card for the job, display additional information, or start processing the job. The person responsible for an area can display all the jobs to be performed in his or her team, and can distribute these jobs to the available employees.
For more information, see Workset: Job List.
When they have completed a job, maintenance workers can confirm the time spent and material used, and enter counter readings if required. If further jobs arise from the processing of jobs, they can create a notification for these directly. Maintenance workers can also confirm unplanned jobs.
For more information, see Workset: Confirmation.
The information center is a central point of access for all asset-related information. Here, you can display your list of favorites and the objects that you last accessed. With the embedded search, you can find objects easily, even when a problem is reported where the full name of the affected object is not known - not only when the exact object name is known. Additional information about the affected object may help initial clarification, such as the assigned measuring points and counters, the display of objects in the Asset Viewer, or the existing notifications and orders for the object.
For more information, see Workset: Information Center.
The Additional Services list of this business package contains links to further applications that maintenance workers can use in their daily work, such as display, create, and change notifications, display technical objects, display measurement documents, and display measuring points. Some of these applications can also be called from other applications, for example, from the job list or the Asset Viewer. You can use the Useful Links list to insert links that you find useful, such as a link to the Help Portal or the solution database.
A number of functions for ensuring the safe execution of maintenance work are available in the applications of this business package. The job card contains information from the safety plan of the reference document. Users can also transparently identify safety information, such as assigned safety measures, in the applications for orders, task lists, and technical objects. It is possible to integrate an external risk management system, such as SAP BusinessObjects Risk Management, and in this way have information about risks and risk responses available as well.
For more information about the integration of SAP BusinessObjects Risk Management into this business package, see SAP BusinessObjects Risk Management Integration in the Business Package for Generic EAM Functions.
WCM is recommended for ensuring a safe working environment in industries that are subject to specific safety regulations, for example, the oil and gas industry. This business package supports the integration of WCM work permits into the execution of safety-critical maintenance processes.
For more information about WCM integration into this business package, see Work Clearance Management (WCM) Integration in the Business Package for Generic EAM Functions.
BCV is a framework for integrating additional business content and analytical information. Predefined business content is available for Plant Maintenance (PM). BCV is licensed as part of the SAP Collaborative Product Development license. You need this license in order to use BCV content with this business package.
For more information, see Business Context Viewer Integration.
For information about the system requirements for these components, see the Product Availability Matrix on SAP Service Marketplace under http://service.sap.com/pam.
You need this business function if you want to use the content for linear data.
You need this business function if you want to use BCV.
You need this business function if you want to use worker safety features in your applications.
You need this business function if you want to use WCM work permits in your applications.
If you have activated the above business functions but still want to use the role with a lower version number, then be aware that there could also be changes to the user interface in the lower version.
You have activated the SAP enhancement PLM Extension(EA-PLM).
You have installed SAP NetWeaver AS ABAP.
For the latest information about the installation of the business package, see SAP Note 1444984.