When you look at the Internet, a lot of people either have concerns, want to get questions answered, but they never talk about when a company goes above and beyond. Perhaps that's because companies don't typically go the extra mile.
But in one case, Yahoo! did. And a forum member at DigitalPoint Forums wants everyone to know.
I do advertising (PPC) with both Google and Yahoo. the other day I got a call from a customer service agent at Yahoo making sure that everthing was running ok and that i was happy with the results.
Yahoo has gone out of their way before. When we reported about the block domain feature just a few weeks ago, Yahoo ended up calling a concerned user and spoke to them for "about an hour."
Yahoo's extra attention to improving the user experience is only a good thing. Keep up the good work.
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