To the customers paying with a credit card.
Please notify KDDI of your card information when the number or the expiration date has been changed.
Without authorization you may not able to pay by the credit card in accordance with the contract of credit card companies.
The change procedure of the card number and the expiring date can be done through your cellular phone.
KDDI customer service center will accept your order by written contract.
*The change procedure is also included.
- au ID and the password are necessary for the procedure.
To the customers paying with a VISA debit-card, JCB debit-card, JCB prepaid card.
with these cards,the credit card company will take money from your account instantly by this authorization.
In addition, Our authorization request to the credit card will be different as follows.
⇒the fee will be charged from your account approximately between 4th and 9th of the month.
⇒the fee will be charged from your account approximately between 8th and 11th of the month.
⇒the fee will be charged from your account approximately 12th of the month.
⇒the fee will be charged from your account approximately between 18th and 21st of the month.
※Some VISA debit-cards customers will be a schedule different from the avobe.
※For some customers, the billed amount may be withdrawn from your specified back account before billing information is disclosed.
For more infomation about au online bill statement.