Pre- and post-repair checklists are a valuable tool when striving for customer satisfaction and make sure that all of the proper steps were completed during repairs. In this article, some tips for setting up proper procedures in checklists are outlined.
Also outlined in the article is the TIS. What this is, is a database for a variety of service information for Toyota, Lexus, and Scion. This database requires a subscription and has a few different subscription types available. To learn more, read the Toyota Collision Pros: Spring 2019 release on their website.