A survey has revealed that retail C-level executives are still experiencing a lack of visibility into supply chain inventory, despite plans to invest in agility, intelligence and automation.
The survey, a collaboration between JDA, Microsoft and Incisiv, called upon more than 221 global C-level executives to look at their supply chain visibility and the data surrounding it.
It revealed that 78% of C-level executives do not have a real-time view of inventory across their supply chain channels, with 50% of them believing they do not have the right platforms or technology in place to support expanded fulfilment options.
Key to this digital supply chain journey is data and the use of supply chain data. The report revealed that almost half (46%) of respondents that their own data is of poor quality and that they cannot trust the accuracy of it. Almost half (45%) are unable to understand and utilise analytics tools and 44% don’t even have an analytics strategy in place.
The report concludes that 20019 represents a key turning point for AI in the retail supply chain, as 50% believe that its greatest impact will be in improving inventory levels.
Read the full 2019 Global Retail C-Suite Viewpoint Survey here.