Can CRMS in Healthcare Improve Collaboration Across the Continuum of Care?
Customer relationships management (CRM) tools are used in many business settings to keep track of important client information. Healthcare facilities typically keep track of patient-centric information in EMR or EHR systems. This is an appropriate place for medical information about the patient, but how do healthcare organizations keep track of other information about patients? How do they access healthcare information from other organizations? What tools are used to provide more personalized … [Read more...] about Can CRMS in Healthcare Improve Collaboration Across the Continuum of Care?