Powercash21 Ltd understands how important your personal data is and we are committed to protecting and respecting your privacy.
Provides an overview of how Powercash21 Ltd collects and process your personal data and tells you about your rights in accordance with local law and the EU General Data Protection Regulation (EU) 2016/679.
Contains information about when we share your personal data with other members of Powercash21 Ltd and other third parties (for example, our service providers and suppliers).
If you have any questions, or want more details about how we use your personal information, you can contact us at: Data Protection, Quality Towers A, 4th Floor, Piliou 11-13, Larnaca 6037, Larnaca, Cyprus, email: dataprotection@powercash21.com.
We collect and process different types of personal data which we receive from our customers (potential and current) in person or via their representative or via our alternative channels of communication such as Powercash21 website, in the context of our business relationship.
We may also collect and process personal data from publicly available sources (e.g. the Department of Registrar of Companies, the Bankruptcy Archive, commercial registers, the press, media and the Internet) which we lawfully obtain and we are permitted to process.
We also collect data when you sign up for our newsletter using your name and e-mail address via the sign-up form on our website, or when you complete any other forms on our website to receive more information. When you fill out the newsletter form, you indicate your consent to receive our newsletter. You can at any time unsubscribe from receiving this newsletter by following the instructions provided in any of the newsletters.
We also collect your data when you complete the pre-application form, as an indication of interest for any of our products and services or to become one of our merchants. We collect the data you submit on the form, including your including your contact information, address and, order details, corporate information, tax information and payment details. This information is used for pre-approval purposes, and once approved for the establishment of a contract with you.
When you browse our website, we process your IP address, Google Analytics ID, internet browser and device type, location data and your use of our website, including which pages you visited, how you got to our website, the time and length of your visit and your language preferences. We use this data for our legitimate interests of making sure our website works properly.
Name, business and/or home address, contact details (telephone, email), identification data, EU basic payment account identification, birth date, place of birth (city and country), if you hold/held a prominent public function (for PEPs), FATCA, authentication data [e.g. signature], nationality.
Other payment service/banking relationship details, tax ID, credit reference agency data [e.g., Experian], residence, own and/or third-party security [e.g. a bank guarantee], employment position [e.g. as per corporate certificates of directors/shareholders], cash flows and balance sheets and business management information.
In order that we may be in a position to proceed with a business relationship with you, you must provide your personal data to us which are necessary for the required commencement and execution of a business relationship and the performance of our contractual obligations. We are furthermore obligated to collect such personal data given the provisions of the money laundering law which require that we verify your identity before we enter into a contract or a business relationship with you or the legal entity for which you are the authorized representative / agent or beneficial owner. You must, therefore, provide us at least with your identity card/passport, your full name, place of birth (city and country), and your residential address so that we may comply with our statutory obligation as mentioned above.
Kindly note that if you do not provide us with the required data, then we will not be allowed to commence or continue our business relationship either to you as an individual or as the authorized representative/agent or beneficial owner of a legal entity.
Powercash21 processes personal data in order to perform banking transactions and offer payment services based on contracts with our customer but also to be able to complete our acceptance procedure so as to enter into a contract with prospective customers.
The purpose of processing personal data depends on the requirements for each service and the contract terms and conditions provide more details of the relevant purposes.
There are a number of legal obligations emanating from the relevant laws to which we are subject as well as statutory requirements, e.g. the Provision and Use of Payment Services and Access to Payment Systems Law of 2018. There are also various supervisory authorities whose laws and regulations we are subject to e.g. the European Central Bank, the European Banking Supervisory Authority, the Cyprus Central Bank, the Cyprus and Securities Exchange Commission. Such obligations and requirements impose on us necessary personal data processing activities for credit checks, identity verification, compliance with court orders, tax law or other reporting obligations and anti-money laundering controls.
Sharing your personal data with third parties for the purpose of updating/verifying your personal data in accordance with the relevant anti-money laundering compliance framework.
In the course of the performance of our contractual and statutory obligations your personal data may be provided to various service providers and suppliers so that we may perform our contracted service obligations. Such service providers and suppliers enter into contractual agreements with PC21 by which they observe confidentiality and data protection according to the data protection law and GDPR.
Your personal data may be transferred to third countries [i.e. countries outside of the European Economic Area] in such cases as e.g. to execute your payment or if this data transfer is required by law or you have given us your consent to do so. Processors in third countries are obligated to comply with the European data protection standards and to provide appropriate safeguards in relation to the transfer of your data in accordance with GDPR.
We may process your personal data to tell you about our services and offers that may be of interest to your business.
The personal data that we process for this purpose consists of information you provide to us and data we collect and/or infer when you use our services, such as information on your transactions. We study all such information to form a view on what we think you may need or what may interest you. In some cases, profiling is used, i.e. we process your data automatically with the aim of evaluating certain personal aspects in order to provide you with targeted marketing information on products.
We will keep your personal data for as long as we have a business relationship with you [as an individual or in respect of our dealings with a legal entity you are authorized to represent or are a beneficial owner].
Once our business relationship with you has ended, we may keep your data for up to ten years in accordance with the directive of the Data Protection Commissioner ( http://www.dataprotection.gov.cy).
For prospective customer personal data [or authorized representatives/agents or beneficial owners of a legal entity prospective customer] we shall keep your personal data for 6 months from the date of notification of the rejection of your application for payment services and/or facilities or from the date of withdrawal of such application, as per Data Protection Commissioner directive (http://www.dataprotection.gov.cy).
Receive access to your personal data. This enables you to e.g. receive a copy of the personal data we hold about you and to check that we are lawfully processing it. In order to receive such a copy you can request this by contacting us.
Right to lodge a complaint. If you have exercised any or all of your data protection rights and still feel that your concerns about how we use your personal data have not been adequately addressed by us, you have the right to complain by contacting us by means stated as above. You also have the right to complain to the Office of the Commissioner for Personal Data Protection. Find out on their website how to submit a complaint (http://www.dataprotection.gov.cy).