The global market for system integration is booming, and South Africa is no exception. The global research and consulting firm International Data Corporation (IDC) predicts that IT services spending, including system integration, in South Africa is expected to increase 8.8% year on year in 2016 to total $5 billion.
As South African companies increasingly look to limit their costs and optimise their current investments, connecting and automating data and processes across CRM, ERP, WMS, finance, and PLM systems drives increased efficiencies. System integration and workflow automation can eliminate busywork and put the precise information needed in front of the user for added efficiency. This is not only true for large enterprises, but also for small and medium-sized businesses.