Delivery is typically via Royal Mail or My Hermes and may take up to five working days.
French Shopping will select the most appropriate carrier for your goods. This means your delivery may arrive in more than one batch to ensure your order is transported in the best possible way.
Whilst every reasonable effort shall be made to keep to any delivery date, time of delivery shall not be of the essence and French Shopping shall not be liable for any losses, costs, damages or expenses incurred by the customer or any other person or company arising directly or indirectly out of any failure to meet any estimated delivery date. The risk in the goods shall pass from the company to the customer upon delivery of such goods to the customer.
Delivery to UK postcodes is free of charge.
For delivery outside of the UK: When you have added items to your shopping basket, the standard delivery charge for those products will be automatically applied to your order.
French Shopping shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.
If you need to return a product purchased from French Shopping then you have 28 working days to do so. The returned goods must be in a resalable state and any goods or accessories that accompany the returned product must also come back to us.
This returns policy does not affect your legal rights.Cancellation of Orders. You are able to cancel your order prior to shipping with no cost penalty being incurred and full credit of your account if monies have already been taken. You can cancel an order by following the links on the French Shopping website, or by phoning us on 07450 91 34 26. All orders taken before 11am will be processed and sent for delivery by 5pm the next day.