My dental hygienist is great... very thorough & explains what she's doing. And she remembers me even though I've only recently started going to this office. My first cleaning was a little rough as I'd had a bad experience with my last dentist and it had been a few years, but she got me through it. The dentist's initial check-in with me was fairly extensive. My last visit he only spent a few minutes with me, but I didn't have any issues so that was fine. I like that although they make patients aware of cosmetic services they offer, there's no pressure to purchase them.
I have never been to a dentist where they get you in, have a conversation and then want to reschedule you for the cleaning and exam. We are all busy people and nobody ever said anything about needing TWO appointments to accomplish what every other dental office does in one. The folks were very friendly, somewhat apologetic, and had a spot later that day (my only day off for several weeks). When I came back in, the dentist did not seem to remember who I was. I am a health care provider. I don't remember everyone. But I look at the chart and if the person is a professional, I call them Dr. or professor or something, not the generic Mrs (which I am not). I get the feeling they like to have people come back frequently so they can bill extra. And they seem to "push" procedures that may not be necessary. I moved away from the area so I wouldn't go back to them for distance reason. But I wouldn't recommend them either.