At Skincare Heaven, we are committed to your complete satisfaction. In the event a product(s) does not meet your expectations, please contact us immediately.
We will accept returns on most items within 30 days of the date of delivery. We will issue either a full refund (shipping charges are non-refundable) credited to your original payment method or credit towards your next purchase at our store. Please email or contact us at 1-301-754-2500 so we can approve the refund.
Please include a copy of the packing slip with your name, phone number, and reason for returning the product(s).
International Return Guidelines We cannot be responsible for actions of any customs offices nor for reimbursement of any customs fees.
Please purchase insurance for international return shipments to assure that they successfully arrive at Skincare Heaven.