When I send a message, does the person I’m sending it to know who sent it?
You send a text message from your personal mobile number and the recipient has already added you to his phone’s contact list.
You send a text message from your dedicated number and the recipient has already added you to his phone’s contact list.
You send a text message from a Sender ID – your company’s name.
If none of the above is the case, we recommend adding your name into the SMS body.
Can I receive SMS from my clients?
How do I change the name or the number that my SMS comes from?
You need to adjust Sender settings.
Can I send a text message from my company’s name?
You can send SMS using your company name if you use a Sender ID.
You can apply for up to ten Sender IDs per account. The maximum length of a Sender ID is 11 characters. You can apply for a Sender ID here.
What is the difference between “dedicated number” and “shared number”?