Send an email or call and share some details about your event and what you might be interested in renting.
Schedule an appointment for a consultation in our Lakeview office. Tuesdays through Thursdays are generally the days when most of the inventory is in, but we can schedule consultations most days depending on availability.
Next, we send a rental proposal which includes the dimension, price, and image of each item.
Depending on time of year, most proposals are sent 2-4 business days after we know what items you are interested in.
If you'd like a little bit of help imagining how your rentals will look together, or would like a guide for the people setting up, we're happy to send a photo labeled with your menu.
A 50% deposit reserves your items. You can still make changes to your order after you reserve.
Sign your rental agreement and review the rental care instructions.
1 month-3 weeks before your event we'll contact you to see if you need to make any revisions. We'll update your order and let you know the final balance due.
The final balance is due 2 weeks before your event date.
We'll coordinate your exact pick-up and/or delivery details. For most weekend events office pick-up is on the Thursday or Friday before your event and return is on Monday. For orders during the week, a 1-day rental includes the day before and the day after. Delivery & pick-up at your event are also possible in Chicago and nearby suburbs.
On the day you designate your order will be ready for pick-up or delivery.
We frequently communicate with clients' planner, caterer, and venue to make sure everyone who will be handling your rentals is on the same page.
For clients returning their rentals to the office, standard return time is the following Monday between 10 a.m.-5 p.m., but we can accommodate other times by arrangement.