Can anyone tell me how to open this? I ordered it as a gift for my mom but can’t get it to open. I was wondering if anyone else had trouble with this or knew some trick. It is very pretty but I may have to return it if I can’t find a way to open it. The item number is 575829.
I was finally able to get it open but had to use the end of a tiny fork to pry it open. Still difficult to open after opening and closing it several times. Maybe I just got a bad one. I will probably keep it as I need to gift it this weekend but I’m disappointed that it is so difficult to open.
@shadowdancing, it may help to watch the video to see how to open that beautiful locket. Good luck!