We are committed to ensuring the wellbeing of Wallem seafarers. This commitment is formalized in our Wellness@Sea program which was developed in conjunction with a clinical psychologist. The program addresses mental and emotional health and covers every aspect of wellbeing at sea, from stress management to healthy eating and the importance of quality sleep and exercise; as well as a positive working culture and behavior.
Stress management and support due to any unacceptable bullying or harassment onboard is covered under our Dignity@Sea program.
We have a confidential email portal (Seavoice@Wallem.com) that can be used without fear of bias or retribution. It goes to the highest level of management, with a clinical psychologist who is experienced with seafarers on consultation to address the more critical issues. We also extensively promote the support system from the industry to our seafarers such as the Sailor’s Society’s free Wellness At Sea App, an interactive way for seafarers to monitor their progress.
However, support should not stop with the seafarer themselves. It is critical that support is provided to the seafarers’ families too. At Wallem we are very grateful for the constant support provided to our seafarers’ families by the various chapters of the charitable organization Women of Wallem (WoW). Knowing that their families are well taken care of and have a strong support system in their absence can relieve a good deal of stress that seafarers are facing.
As well as support for health and wellbeing, I personally believe very strongly in the power of engagement. Seafarers who feel happy and engaged are essential to boost morale onboard. Our seafarers are provided with ample opportunities to upgrade their skills and training via our in-house training portal and events such as safety dinners onboard are regularly arranged to keep the crew motivated and unified towards the same goal – safe and efficient operations for themselves, the company and our customers.
While our crew is made up of a great mix of people from different cultural backgrounds, Wallem is the largest employer of Chinese seafarers outside of China. All Wallem seafarers are treated equally and with respect and not defined by nationality. Emphasis is put on the very simple concept of the “Wallem Professional Seafarer” who is expected to have a strong safety mindset and take pride in his/her commitment to Wallem and our customers.
In turn, it is our commitment, along with the provision of a strong safety culture and secure living conditions which attracts seafarers to Wallem. Overtime is carefully monitored by the same cell that monitors work/rest hours, and we have measures in place to ensure that any seafarer showing signs of fatigue is not allowed to continue to work as they are risking endangering themselves, their colleagues, our owners assets’ and environment.
Intermanger is calling for urgent industry action on the critical issue of the increasing stress and workload onboard. Wallem fully supports increased compliance in this area. The safety and wellbeing of all seafarers should be a top priority industry-wide.
This issue is not going to disappear. At Wallem, we are taking proactive steps to mitigate it and face it head on in every aspect of what we do from raising awareness, training, empowering our seafarers, embedding this into our Safety Management System and providing support required. We believe that this is something that every responsible employer of seafarers, shipowner and ship manager should do.