When you click the File menu in Windows Explorer, the New command may be missing.
When you right-click the desktop, the New command may be missing from the context menu.
This behavior can occur if a registry key is damaged or contains an incorrect value.
To resolve this issue, use Registry Editor to verify that the registry key listed below has the value listed, and if needed, edit the value to match the value listed.
NOTE: This registry entry only exists if the Windows Desktop Update component is installed. If the Windows Desktop Update component is not installed, add the registry entry and (Default) value.