Information you give us. You may give us information about you by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you enter details on our site (for example, via our “make an enquiry” function), requesting our services or newsletters or if you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph.
to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information and services that you request from us; where applicable, to send statements and invoices to you, and collect payments from you; to send you general (non-marketing) commercial communications; to send you email notifications which you have specifically requested; to send to you our newsletter and other marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology. You can inform us at any time if you no longer require marketing communications by sending an email to info@victorwalkerfuels.co.uk; to deal with enquiries and complaints made by or about you relating to our site.
to provide third parties with statistical information about our users. This information will not be used to identify any individual user.
Business partners, group companies, suppliers and sub-contractors for the performance of any contract we enter into with them or you.
We do not sell client data for marketing purposes, but may share it with other professional organisations with which we arrange marketing or other promotional events.
If Victor Walker Fuels or substantially all of its assets are acquired by a third party, then personal data held by it about its customers will be one of the transferred assets.
You further acknowledge that any emails sent to a Victor Walker Fuels owned email address may be subject to monitoring, either by us, or by a third party service provider engaged by us to provide email services.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access such as through the use of network access controls, passwords and access logging.
Your right of access can be exercised in accordance with the GDPR. You will not have to pay a fee to access your personal data (or to exercise any of the other rights listed above). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
Please contact our Quality and Risk Officer by email at info@victorwalkerfuels.co.uk should you wish to request access to such information or if you have any queries or concerns about our use of any personal data relating to you. We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.