LBC Loyal patrons were given a chance to meet commendable employees whom they get to transact to via telephone, these is through their Aming Ligaya Campaign. LBC believes that their success is based on customers who rely on them for their excellent service and passion.
In a ceremoney given recently, LBC gave a chance for Agent Aldrin Rulloda of Customer Care Management to meet with Mr. Ricardo Faldas who wrote about the former's quality of service. Mr. Faldas walked inside the LBC St. Francis branch and approached Mr. Rulloda who was inside the branch. The former recognized the latter through his name badge. The meet up was something else as the two met like two friends who had a reunion.
Such positive stories as the ones shared by Ricardo are never lost to LBC which uses these to inspire their people to consistently deliver excellent customer service.