We only keep your personal information for as long as we need it (ie. as long as you have an active account/subscription).
You may opt-out of collection, or request the removal of your personal information from our systems.
You may request a copy of all your personal information we have stored.
Certain visitors to Whitespark’s websites choose to interact with Whitespark in ways that require Whitespark to gather personally-identifying information. The amount and type of information that Whitespark gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a Whitespark account to provide a username and email address. Those who engage in transactions with Whitespark – by purchasing a Subscription or Service – are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Whitespark collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Whitespark. Whitespark does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
You can ask us to stop sending emails at any time or by following the unsubscribe links in any email message sent to you, or by contacting us.
We will keep your personal data only as long as needed to fulfill the purposes we collected it for. We may keep basic information such as contact and billing information in order to make it easier for customers to make new or repeat orders.
You may request corrections of your personal data.
You may request deletion of your personal data.
You may decline the processing of your personal data.
You may request restrictions related to processing of your personal data.
You may request transfer of your personal data.
There is no fee to access your personal data, or to exercise any of the other rights listed above. However we may charge a fee if the request is obviously unfounded or excessive. We reserve the right to refuse the request in those cases.
We will try to respond to all legitimate requests within 30 days. It may take us longer if your request is complex or you have made a number of requests. In that case, we will contact you and notify you of updates.
All data is stored in world-class Digital Ocean datacentres, covered by 24/7/365 physical security personnel, CCTV cameras and redundant backup generators. Whitespark uses only secure state-of-the-art encrypted communication with this server network to ensure that your data remains private.