If we have a reasonable suspicion that a domain name registered at CentralNic is being used in for phishing, sale of counterfeit goods, hosting of illegal content, or otherwise being used for any illegal activity, we will place the domain name on "Server Hold" and optionally under a Registry Lock. This may occur as a result of an abuse report, or because the domain name appeared on a list of abusive domain names.
We will then notify the current registrar for the domain name and ask them to investigate the registration of the domain.
If the registrar provides evidence that refutes the abuse report, or positive evidence that the registration was not in "bad faith", we will unlock the domain name and place it on the "Live" status.
If no confirmation is evidence, or the registrars agrees that the domain name was registered in "bad faith", the domain name will be placed onto "Pending Deletion", and will be fully deleted from the database after 45 days. Once deleted, it will be reserved and cannot be re-registered.
If you have any comments or questions regarding these rules, we will be happy to receive them. Please use our contact page to get in touch.
Please send all abuse reports to abuse@centralnic.com or use our contact page. Please provide as much evidence as possible to assist us in assessing your complaint.
If you represent a law enforcement agency and have a question about a domain name, incident, or other question relating to CentralNic's domain name registry system, please use our contact page or email lawenforcement@centralnic.com. Please note that emails that are not sent to this address from legitimate law enforcement agencies will be ignored.