on all pages using the shortcode. What could be the root of this problem?
I have viewed some other issues but can't seem to find a fix.
Unfortunately this is an error that I am unable to reproduce therefore I will need to seek developer input to see if they have any ideas on what may be causing this.
It seems that the issue stemmed from the theme being used in WHMCS. once default portal theme was put back in place the plugin worked.
Aha! the additional information above has pointed out that you indeed have found the issue.
As the plugin is right now one MUST use the Portal theme to use this plugin.
However, one could simply argue that why not just use your current portal since you like it so much instead of integrating into yet another site?
Currently you MUST use the portal theme for this to work correctly.
I myself wish it were different and hoping to find a way around it.
There is no issue in this ticket because this is exactly how the developer intends it to work though I personally wish I could choose any theme.
Yeah. I guess I understand why it is like that now. But don't understand how/why this is a limitation. I haven't really been using WHMCS for that long so It really isn't a problem using the portal theme, but some of the other themes have some nice checkout features (I guess that could be the problem). Although I have been able to fix most of that with some css, it's not really ideal.
I am with you on this, though you gave me a brilliant idea that perhaps modifying the portal theme css itself may be an option.