Called up first thing in the morning and they came the same day. Neil arrived early to assess the problem and immediately identified we needed new taps. He got straight on the phone to a colleague to pick up new taps and then began removing the old ones. Whilst his colleague fitted the new taps, Neil happily discussed all the other plumbing issues we have in the house and is sending me a quote for that work to be completed. Couldn’t have asked for better service!