Stay in touch, even when the distance is vast.
When you make an international call on your cellphone, you use minutes from your plan. In addition, there is a per-minute international charge (see International Rate Table and Country Codes below).
Calling from the U.S. to Canada and the Caribbean.
Calling from the U.S. to other countries (except Canada and the Caribbean).
You can use your Consumer Cellular service when traveling outside the U.S. by enabling international roaming. The countries where our service can be used are listed below. Verify that the country you are traveling to is listed.
Consumer Cellular utilizes multiple network providers. The network provider your specific cellular service uses determines international roaming availability. To confirm your international roaming options, contact Customer Support at (888) 345-5509. We recommend doing so at least two weeks before leaving the U.S.
On some networks with Consumer Cellular, usage incurred from the countries listed will be billed at international roaming rates of $0.30 per talk minute, $0.10 per text message, and $0.25 per MB of data usage. On other networks with Consumer Cellular, those costs can be much higher, or international roaming may not be available. Be aware that when using your phone internationally, charges can add up, so it is always best to use on a more limited basis. For your protection, service will be disabled once we have received billing records showing $50 in international roaming charges has been incurred on your account during a billing period (this includes calls, text messages, and web data). Due to delays in receiving billing records, your charges will likely have exceeded $50 when international access is disabled.
Text messages sent to an international phone number will not be deducted from the number of texts on your Consumer Cellular Connect plan. However, there will be a charge of $0.05 for any international text messages you send.
Text messages you receive from outside the U.S. are treated like standard text messages. They will be deducted from the number of texts on your Connect plan, but there are no additional charges.
* International calling rates are subject to change.
There are several ways to use a Consumer Cellular smartphone via a Wi-Fi network, which will not incur additional charges. These are great options for making longer calls, checking email or social media, or just staying in touch while away.
By enabling Consumer Cellular’s Wi-Fi calling, you can place and receive calls using only minutes from your plan, if applicable, once you have connected to a Wi-Fi network.
You are also able to use an App like Google Hangouts, Skype or FaceTime (for iPhone). These apps allow you to make voice or video calls back to the U.S. at no charge. Testing this functionality before leaving the country is also recommended so you are comfortable with how everything works.
Depending on your location, charges may apply to connect to an available Wi-Fi network, so check with the provider.
If you prefer not to incur international roaming charges, or are traveling to a country not shown on the list, we recommend powering your phone off or placing your smartphone into airplane mode. While in airplane mode, you can still connect to a Wi-Fi network.