The latest update is available to all PrimaryClinic clients. Please click the button below to lodge a ticket to request the new version.
Services are now populated with fees based on time of service, enabling users to update new fees in advance to avoid the last minute rush. This also helps users to raise invoices for past services quickly.
Rotarix vaccine replaces RotaTeq vaccine on Child Immunisation Schedule.
Vaccines for AIR Claims are now up to date with AIR’s latest change of April 2018.
Payment from health insurer can be extracted separately from the payment made by patient, so user can claim tax on the eligible amount.
PCP no longer throws exceptions when patient has an apostrophe in their name.
Earning by Payments report for Item Group is corrected so that GST Paid amount isn’t miscalculated.
Switching different dates on Appointment Book now will cost you only 1 second although your business can have dozens of providers available for booking.
Now user can unbatch a fully rejected patient claim in order to resubmit it via Tyro.
Patient’s DOB and Medicare No. are removed from invoice’s and receipt’s printout to protect their personal information.
New criteria are added into Daily Banking function, so user can search data by selecting a specific bank transferred to or exclude payments made by Medicare and DVA.
Print List feature in Claim screens now can print even unbatched claims.
User can select multiple items and resubmit them all right at Resolve Exceptions screen in each Claim screen.
User can use new criteria Service Date From and To on Allocating Amounts form to easier find appropriate invoices to pay them at once.
If there are any printers unavailable to use, their printing settings in PCPractice will be automatically replaced by default printer.
The way PCPractice gets item codes to submit to Medicare is enhanced, so that a right MBS item code is always selected to transmit.
Claims were stuck because of waiting for payment report now can be resolved by using Manual Report function normally.
New feature: Electronic TAC Claims in partnership with LanternPay. The feature allows users to immediately confirm patient eligibility, submit TAC invoices and receive payment from LanternPay the next business day. Providers can have complete confidence they’ll be paid quickly and efficiently when they treat TAC clients.
Online claims exceptions can now be removed when one service is overpaid but total claimed amount is the same as paid amount. This will enable users to remove exceptions where Medicare pay total fee of base (e.g. 306) and derived items (e.g. 288) to base item.
Patient’s Medicare number is removed from TAC and WC invoice’s printouts.
Invoice reference is now invoice number (was patient’s file number previously).
Now user can send Appointment SMS reminders to landline phone numbers.
A new option named “Print single invoice” is placed on Overdue Accounts screen to print each invoice separately.
Fixed the error users are not allowed to book appointments on available slots of an alternative schedule.
Fixed the error wrong item numbers are submitted to Medicare Online when they were changed on another computer.
Fixed the error that code (instead of name) is stored in database when provider’s suburb is saved.
Provider’s location and patient’s owning amount are now displayed on Waiting Room screen.
The user can type letters to quickly search for providers on the drop-down provider list on New Waiting Room screen as well as other screens that employ the same list.
Local printer setting is now stored separately for each user to improve printing speed in the Remote Desktop environment.
Improved performance on Earnings by Payment’s Transaction report.
Fixed the error “Next Available” button on the toolbar doesn’t work if the next day is fully booked.
Fixed the error wrong default bank accounts are displayed when payment allocation is done for multiple invoices at once.
Fixed the error “DataMember property ‘Allocs’ cannot be found on the dataSource” when opening a receipt.
Showing payments and invoices of transaction items have been provided.
Saving Layout feature for Transaction Items screen is also implemented.
A failed private patient claim can be resubmitted at Claim Response Status screen.
Quick Invoice feature has been improved, so that user can set up fee rate for each quick invoice rule, set up quick invoice without payment and set up triggers for quick invoice to be generated automatically.
Description of user-defined services which have not been specified in MBS will be fully displayed on printouts of receipt and invoice.
Last entered drawer, bank and branch of Cheque payment will be saved, so that user can quickly reuse them for the next payment making.
Now “Multiple Operation Rule” can be applied in Quotes feature like Invoices.
Key combination of “Shift + F2” will show full content of service description, public note or private note of an invoice.
Now user can set up “No. of Patient” for default item by using a forward slash to differentiate between them.
“DVA No.” is added into the patient label of veterans.
User can also see a patient’s File No. on Appointment Book screen at the patient demographics area on the screen.
Patients are no longer forced to leave waiting room when new invoices are created for them.
Fixed the error double discount amount in each receipt’s printout.
A new button Apply MVUSSR to implement Multiple Vascular Ultrasound Service Rule is provided on both Invoices or Quotes screen.
Storage folders of PC Practice and Clinical setting in Global Option are separated for each instance.
A new bookmark, Claim No ,has been provided to get claim number of an invoice in SMS, Email and Letter templates.
Now user can quickly locate any provider by typing keywords on the filter row above the provider lists on searching panels. The filter feature will be very useful if your clinic has more than 5 doctors.
Letter Writing module is enhanced, for examples, capitalise the first letter, auto-correct capitalisation for such words McKinsey, MacArthur, etc.
Now user can search payment by its note in the function Daily Banking.
Multiple instances of PC Practice and Clinical can now run at the same time.
Supported bookmarks in the email subject.
Added bookmarks for appointment day and 12-hour time.
Earnings by Payment’s reports can be filtered by payment’s run date.
A new feature is provided in Setup >> Appointments >> Appointment Type that allows the user to set default duration when creating a new appointment.
Default account type and fee rate when creating new patient can be set by default in the Global Option.
The Suburbs lookup has been enhanced so that the suburb suggestion list shows more accuracy.
The user now can copy and paste Note(s) on the Appointment Book screen.
The user can now create a deferred invoice for a patient who has just arrived into the waiting room.
A new option is provided to allow sending letters to LifeCard as pdf files.
The user can now send documents to the referral providers via ReferralNet Agent.
The item order on printouts of the invoice and receipt are now the same.
Fixed the error “Out of Memory” when users try to review records in the Account History of accounts Medicare, Veterans Affairs.
The user can now work on the Quick Invoice setup normally without errors when entering an item number and its fee.
Invoice’s claim status is now cleared once it is removed from a batch.
Newly created invoices no longer disappear intermittently.
Fixed error “The cast to value type ‘Decimal’ failed” which happens to invoices that are transferred from Practice 2000.
PrimaryClinic Practice can import patient demographics from third-party clinical software in ASCII version 3 format. The function can be found under Admin Tasks/Import data.
PrimaryClinic Practice’s fees update is now loaded from new PrimaryClinic website.
Fixed the issue with clearing drawer for payments that are allocated to adjusted invoices.
Searching patient by ‘Seen date’ criteria now returns results more accurately.
Increased ability to handle unexpected data converted from Practice 2000.
Vaccines for AIR Claims are now up to date with AIR’s latest change of March 2017. A new vaccine, Afluria Quad (AFLR) was added.
Medicare number is now loaded automatically when a new family member is created.
It is now possible to view any family member’s details by double clicking on the family member’s record on Patient Details screen.
Icons on the New Toolbar are now enabled as soon as a new patient is saved, allowing new invoices to be created for patient immediately from the same screen.
Transaction items can now be searched by both transaction date and invoice date.
Payment for invoices with more than 10 items can now be done with no issue.
All invoices listed can now be previewed at once via Print/Preview All.
Notification of expired referral no longer pops up when a patient is booked for a GP.
The same notification is removed on patient details screen.
New ReferralNet accounts can now be registered successfully from PrimaryClinic Practice.
Addressed minor issues with daily appointments report, such as, the report cannot include empty slots or stop working when exporting appointments of a whole 24-hour working day.
Booking report now can be sorted by patient’s surname.
Appointment Book: Provider list can be displayed fully on 1024×768 screens.
Invoices: LSP Number is now automatically populated for items that are under MBS category 5 or group T2 when service type on Invoice is Specialist. This ensures that LSPN is properly submitted to Medicare for diagnostic imaging services.
WC/TAC claims: A new column ‘Public Note’ is added to allow user to enter extra information (e.g. injury description) that is displayed on invoice/receipt printout.
Private Patient invoice: ‘Not Normal After Care’ is now automatically inserted into Note if NNA is ticked for any item on an invoice. Same rule applies for ‘Not Duplicate Service’.
ReferralNet authentication no longer returns error.
It is now possible to mark any appointment type as available/not available for booking under Setup/Appointments/Appointment Type. Users will receive a warning message if they attempt to make booking on an unavailable slot. Note: this function does not work for external online booking software such as HealthEngine and 1stAvailable until those vendors make the change in their software. Currently all external online booking software see Appointment type as available for booking and Note type as unavailable.
PrimaryClinic Practice now has a messaging ID field on all Address Book records. This field is used for secure messaging purpose and is in sync with Medinet.
All provider selection list now excludes external providers(those who do not work for the clinic, they are normally imported from external sources such as patient XML from other medical software, data conversion from another practices) by default.
Messaging network name is now displayed for both organisations and individuals on Address Book.
Export of Patient and Referral details has been improved to separate full name into first name from surname, and address into address, suburb, state and postcode.
PrimaryClinic Practice no longer displays archived Businesses, Locations and Providers on selection lists on Appointment Book.
The ‘Next Available’ appointment search function now correctly returns the next available slot.
Appointment Book: user can now export appointments to Excel.
Medicare Online Setting: Default status (ticked/unticked) for ‘Send now’ on online claiming screens can be set at Global Setting tab of Online Claim Settings form.
Appointment Book: A notification will pop up for appointments that are booked at unavailable times.
Address Book: A new column ‘Network’ is added to indicate which network (e.g. ReferralNet, NHSD…) each record belongs to. Each record’s ‘ReferralNet ID’ is also renamed to ‘Messaging ID’.
Overdue Accounts now includes Medicare and DVA invoices.
Manual Report no longer generates duplicate payment reports.
Fee Schedules: Provided a feature that allows user to set GST value for all items of a schedule at once.
Search Patients: Provided a new criteria to search patients whose appointments are in a particular time frame.
External providers are excluded from provider suggestion list of functions, such as invoices, appointment schedules, appointments books and so on.
Therefore, only internal providers are able to create new records in these functions.
Appointment Books: Appointments cancelled by patient won’t be displayed on screen any more.
Earning by Payments and Charges report: Enlarged columns width to fully display its value.
Fee Schedules Setting: GST value won’t be changed after new fee update finished.
“Medicare+” value has been linked between PrimaryClinic Practice and Medinet.
Fixed the error that claimant’s telephone number is improperly printed in a patient claim.
AIR Claim: Changed the title “Servicing Provider” to “Information Provider” in Searching panel.
LifeCard: Provided the feature to automatically register for a newly created patient in staging mode.
Provided a new option that allows user to switch new patient details screen on.
Fixed the error Printer Label button doesn’t work in Patient Details form.
Fixed the error uploading documents to LifeCard accounts fails because of lacking recipient ID.
LifeCard integration’s user interface is improved to show more friendly.
The build is signed with new Global Health’s certificate.
Patient Demographics form is re-designed to increase user’s experience.
The criterion to search All items is provided in some places.
Corrected searching with payee provider in Health Fund Claims screen.
Manage permissions to interact with LifeCard.
Submit a new patient registration to LifeCard.
Link a patient profile to a LifeCard account.
Upload patient’s letters to their LifeCard account via ReferralNet Agent.
Provider/Staff: Provided a new field in Provider/Staff Profile to indicate if he/she is an external provider.
Patient Details: Added scroll-bars in case of low resolution screens.
Appointment Book: Enable the feature of resizing appointment columns.
Fixed an error happens when the system generates File# while creating new patient.
Fixed a display error in Patient Details where Next of Skin or Emergency has intermittently disappeared.
Fixed a duplicate error in Invoices when users try to submit an IMC claim.
Corrected the formula of calculating derived item fees of schedule Saint Luke Medical (SLM).
Fixed the error user cannot adjust an invoice of which claim status is Finalised.
The label Vaccinator of an immunisation is changed to Immunising Provider.
An AIR claim including invalid provider numbers won’t be submitted to AIR system.
A new validation is applied for Next Due claims to be able to submit to AIR system properly.
Add ability to print items list of MBS or other schedules. Setup >> Fee Schedules >> Fee Schedules Setting >> Fee Schedule Details.
Add ability to add new hospital for billing/claiming purposes. Setup >> General Settings >> Hospitals.
Immunisation: PrimaryClinic Practice has been updated to adapt with AIR changes.
Child immunisation: the immunisation schedule has been updated to match with NIP 2016.
Invoices: provide a new searching criteria to filter the over-paid invoices.
Facility ID is now displayed on IMC invoice or receipt (if any).
Fixed the error user can’t enter Distance Kilometer for DVA invoices.
Fixed the error derived items’ fees, such as 24 and 35 are not loaded automatically after finalizing a visit from clinical module.
Fixed the error user can’t enter Facility ID while creating a Bulk Bill invoice.
Fixed the error patient name can’t be displayed on 10-minute appointment due to its length limitation.
Copy/Cut Entire Day on Appointment Book and Appointment Scheduling is now available. This feature can be easily accessed by right-clicking on Appointment Book Header >> Copy/Cut entire day.
Appointment book icons are reordered to make them more user-friendly.
Fixed the error Out of Memory happens when users are doing tasks related to updating patient demographics or appointments.
Fixed the error user cannot set the end date for an appointment schedule.
Saving Layout for Quote screen is now available.
Adding a new logo on the top right corner of menu bar. This logo links to PrimaryClinic Practice new website: www.primaryclinic.com.au (the website www.practice2000.com is still available until further notice).
Any changes in patient details are reflected immediately on appointment book screen.
Appointment book shortcuts are brought back to the menu bar and can be customized by Admin users.
Booking/Editing appointments. While focusing on an appointment, users can also check the referral warning if any at the top left corner on the appointment book.
Arriving patients into the waiting room.
Appointment Columns Order: list of providers will include doctors whose schedules are only valid in the future.
The first letter in addresses is capitalised and suburb is upper case according to Australia Post Addressing Standards.
Effective Date of a MBS item is set as current date by default.
Fixed the error related to blocked appointments that prevent users from editing/deleting.
The archived appointments are removed from appointment book screen of all the working users.
Fixed the issue in difference between receipt payer and invoice payer.
Fixed the issue PrimaryClinic Practice is closed suddenly when users close Doctor Fee form.
Fixed the issue of incorrect result in calculating a quote.
CalDav Account Management: now admin user can link providers to their associated CalDav accounts, remove links and validate existing CalDav accounts.
CalDav Appointment Synchronisation: recurring appointments deleted from external calendars are now synchronised into PrimaryClinic Practice.
Appointment Report: Daily Appointment Report and Doctor Appointment Report now display data in a consistent format.
Statement of Claim and Benefit Payment, Lodgement Advice, and IMC Patient Claim Consent and Declaration templates have been updated as Medicare benefit cheque payments to patients/claimants are stopping from 01 July 2016.
Online claiming log is now saved to a separate log file.
Archived immunisation records of a patient are now hidden by default.
Immunisation screen now includes Claim Status on the Claim# column to indicate whether the record has been successfully transmitted to ACIR.
Appointment SMS/Email Reminder screen now includes patients whose “Accept SMS/Email” status is ticked(Yes) or not set, and only excludes patients whose Accept SMS/Email status is un-ticked by default so that clinics can send SMS reminders to patients who have not confirmed they don’t want to receive SMS.
Patient Claim: benefit amount is now printed on Referred patient claims.
Letter writing: fixed an issue with font size reverting back intermittently.
Invoices: PrimaryClinic Practice no longer stops responding while user is searching an MBS item.