Heritage treat me as a person. Nothing is too much trouble and I feel safe that I can trust them.
Great service and good loans.
As a bank, the local and just about any of the branches I have walked into are the most friendly, polite and helpful people of any bank I have ever been with, and as for personal service, they are just fantastic. I went for a personal loan for a boat a few years ago. I had not been with them long and within 24 hours I had the loan and I have paid it out now and now have a personal loan for a car I got for my daughter .I have absolutely nothing bad to say about Heritage bank they are just great.
Very satisfied with real customer aervice.
Easily accessible. Can discuss and get advice.
Heritage has the best rates and staff with the best customer service and advice. The lowest interest rate and fees.
I love that this bank makes you feel you are part of it. Just wish there were more located around Australia! Our bank manager is so fantastic we even considered inviting her to our wedding!
Excellent customer service, so helpful and lovely!
I have several accounts with Heritage and can easily view everything on their online site.
High fees and poor service.
Have always looked after me, very easy to contact and always willing to help no matter what, will be taking out my home loan through them also.
Heritage Bank has the lead on competitive rates. Fantastic customer service.
Love my bank their great people.
This bank has been a God send. At the beginning I had doubts as I had never heard of them. Their Customer Service is amazing always someone there to take your call for a change of fresh air instead of listening to a pre recording. We have dealt with this bank for 3 years for our Home Loan and can't fault it. Considering opening an everyday account once they become more popular or have more better savings accounts on offer. Great bank, great work by their staff. Highly recommend anyone to change to this bank for their Home Loan needs.