in. Overall a very unenjoyable experience and we left early. I have emailed the hotel to express our concerns but received no reply as of yet (3 days later). Such a disappointment for a hotel with such great reviews otherwise.
A very enjoyable evening, great food served by very friendly and helpful staff. The entertainment was brilliant with some great characters.
The extra little touches eg glass of bubbles on arrival, the offer of popcorn and donuts during the show, all added to the experience. Overall a good value for money evening that we would be happy to repeat.
Good service. Good food on the restricted set menu.
The food was great. We initially went for the stuff your face however the hot counter was broken so we settled for the set menu. The food was great the staff were polite and very attending.
the food was lovely and the entertainment was brilliant. we all really enjoyed ourselves. the only thing I would say was that the way the tables were laid out, meant there was very little space to get through to the Bar or Toilets, it meant having to squeeze past people sitting in their chairs. also there was always a long wait at the bar due to only one bar person being on, and if they had to make cocktails, then it meant an even longer wait.
If you want an honest opinion, we had a good evening Wr were disappointed by the absence of Guinness and Prosecco which was on your advertisement when we booked in early November , And then you run out of perone lager early in evening , And who wants to eat cold platers Yor bar person with the pony tail was rude to my guest because she did not take empty glass back , All in all would my self and guests come back very unlikely .
We have been to the restaurant for Sunday lunch on many occasions and recommended it to friends but our experience on Christmas Day was very disappointing. We booked the £65 each meal as it was for Christmas Day but found the service nowhere near as good as on a normal Sunday buffet. We were shown to our table, gave our order and then had to find three different waiting staff to order drinks. In fact our drinks only arrived when our main course arrived. No-one asked us if we wanted drinks and no-one asked if our meals were ok. A very disappointing experience. We felt the £35 meal would have been equally good. We would still recommend he restaurant but not for a Christmas meal.
Poor. Food cold as was area we were seated in.