Congratulations to Btel’s Hurricane Harvey Heroes! One year post Harvey Kenneth Goolsby, Rick Patterson, Russell Brigance and Randy Hall were honored at a ceremony on Saturday August 25th. During the storm, Btel’s immediate efforts focused on maintaining the network to preserve critical service for 911 accessibility and communications. Btel’s emergency crews, along with the assistance of contract labor worked continuously 7 days a week. Many worked over 12 hours a day from September 11th to November 3rd (8 weeks) in incredibly challenging conditions to maintain service and repair or replace damaged facilities. Emergency Crews focused first on the areas where customers were not displaced from their homes and finished by restoring facilities to areas where customers are working to rebuild. Thank you to all of the heroes during Hurricane Harvey- your efforts mattered then, and they still matter today.