PFS Director oversees the output and quality of all back-end business functions, and collaborates with the CFO, Admissions Director and HIM Director to identify strategies for performance improvement on a daily basis. This position manages and monitors the performance of all business office staff members, motivating them to work quickly and with precision. This individual will also work interdependently with other department’s staff, create reports regularly, and complete other duties as assigned. The Patient Financial Services Director is ultimately responsible for much of Samaritan’s financial health as the staff he/she supervises and their associated functions play a large role in reimbursement, cash flow, and whether a patient will return for service to restart the revenue cycle process.
POSITION QUALIFICATIONS: Bachelor's degree in Finance, Accounting, Business, or similar field from a recognized college or university preferred, or equivalent combination of education/experience. Certification as CPAM (Certified Patient Accounts Manager) and/or CHFP (Certified Healthcare Financial Professional) preferred. Five years experience in a similar management position within a hospital or healthcare field. Knowledge of and experience with automated systems. Working knowledge of managed care, third party billing and collections. Experience with compiling reports, statistics, composing letters, coordinating meetings, developing office procedures, establishing filing systems, interviewing others and researching information. Basic Life Support Heartsaver (HS) level to be completed within six (6) months of hire.