Join a growing, culturally-driven technology company and expand your skillset with project management, training, and professional certifications. Support Desk II Technician position requires a minimum 2 years’ relevant experience in similar role. Bachelor’s degree is required.
At TriQuest, we hire individuals passionate about technology, with an enthusiasm for learning, and a desire to study and grow in technological aptitude. Team members are diligent in helping our customers utilize technology to solve business problems. Then we find solutions using technology to increase effectiveness and lastly, efficiency. Each technician is a member of various teams with skills, interests, and professional certifications in common. We believe that the best idea wins, and expect everyone to contribute towards our mission statement and company strategy.
The Support Desk II role requires a great communicator who can easily and instantly switch from speaking with a Microsoft expert to an Outlook novice. To succeed in this role, you need to be ready for hands-on learning, independent study, and formal training. In support of TriQuest’s commitment to maintaining the highest levels of technical competency, you will be expected to earn or renew certifications on a continual basis.
The Support Desk II position demands an individual with experience as a desktop support technician in the IT industry. Experience will include familiarity with desktop deployment, support desk ticketing system, troubleshooting, procurement, network management, and consulting. Experienced technicians may also have certifications within the IT field.
Update desktop applications, security patches, etc.
Send your resume with a cover letter explaining how your skills and experiences will complement TriQuest to personnel@triquesttech.com. If you have industry certifications or project work that demonstrate your skills, please include with your submission.