When can I request tickets?
What if I need more tickets than the comp limit?
What if I’m having trouble accessing my tickets or I don’t understand how to use my tickets?
The email is a set template of instructions with information about how many tickets you are eligible for and how to request them (see the email example below).
The email is sent from a “no-reply” address meaning emails sent back to it will not be received.
The deadline is typically Match Day -1, meaning the day BEFORE the game and is usually 11am. The email will include the deadline date and time at the beginning.
Requests after the deadline WILL NOT be given.
Only YOU, as a part-time Red Bulls employee are eligible for complimentary tickets. To ensure accuracy and efficacy, the email used in the typeform is cross-referenced against our staff records.
When you click on “Request Tickets”, it will take you to a typeform to complete.
You MUST complete and submit this typeform to request your tickets. It is mobile friendly and simple to complete.
If you submit multiple typeform comp requests, only your complimentary ticket limit will be honored.
Once you submit your typeform request, the wheels are set in motion.
We submit the requests to the ticketing team and then the tickets are transferred to your account.
We are the facilitators for you to request tickets. Any questions or issues must be directed to the ticket box office.