A shipping confirmation is emailed to you as soon as your purchase has been shipped, which will allow you to track the status of your shipment. To track the order, you can visit: Trackingmore or directly at the designated courier's website.
Please allow 24-48 hours from the time you place your order for its status to update.
We know how important your order is! GENIUS VOICE RECORDER provides our customers with the option to track your package. If the tracking information states that your items have been delivered but you have not received it, please check around your neighborhood in case another home received it by mistake. Speak with family, roommates, etc. in the event they received it on your behalf. The package may also have been left with property managers or an apartment office.
We will always do our best to assist you, but GENIUS VOICE RECORDER does not hold responsibility for packages that are lost or stolen in transit. If you are still unable to locate your package, you must contact the shipping carrier to discuss the issue and file a claim with them.
GENIUS VOICE RECORDER is proud to serve our customers from all over the world! The default pricing on our site is in USD, the conversion rate depends on your issuing credit card company used on the transaction. The site will default US Dollars on the checkout page.
It usually takes 14-21 business days to arrive in your country, however, in some instances, delivery may be delayed depending on your country's customs. GENIUS VOICE RECORDER is not responsible for applicable customs fees, import duties, taxes, or any other charges. The customer is responsible for the charges, even if the shipment is refused upon delivery.
Payment of these charges and taxes is the responsibility of the recipient and will not be covered by us here at GENIUS VOICE RECORDER. For further details of charges, please contact your local customs office.