Includes audio recordings of the keynote addresses as well as five video interviews capturing key points from a leadership event that took place in Elgin, Moray on 17 March 2011, organised by the Moray Collaborative Learning Network.
The network comprises The Moray Council, Moray College, NHS Grampian; RAF Lossiemouth; Grampian Fire and Rescue Service; Grampian Police, Voluntary Action Moray and the Learning Network North (social services).
Part of the IRISS What Works: Putting Research Into Practice series, Peter Beresford discusses how user involvement in public service design and management has been widely promoted as a means of improving the quality and responsiveness of services. It focuses particularly on the role of the user in service planning. The event was held on 20th January, 2010.
Recorded as part of the IRISS Masterclass Series workshops, this podcast details what next practice can offer to people using social services. Geoff Mulgan focuses on two main areas - productivity in the workplace and tools for innovation.
Paper describing and explaining the Joint Improvement Team's (JIT) Connecting Partnership programme which involves identification of key objectives based on a joint action plan between the JIT and the participating Partnership, supporting shared learning and benchmarking opportunities.