– Answer customer queries with respect to the status of the insurance policy they have purchased.
– Follow up with customers for their documents.
– Answer customer queries regarding product features.
– Capable of converting potential customers over the phone.
– Capable of handling office admin tasks such as: expenses, stocking the pantry and couriering documents.
– Coordinating with insurers for contract follow ups if any.
– Able to issue policies on insurer portals if required.