Can I collect boxes from your store ?
Yes, boxes can be collected during our trading hours.
Do I have to order on line?
No, you can order on line if you wish to , but you are also most welcome to come in and browse through our store.
Can I place an order on line and pay on collection?
Yes, you can .If you wish to do this , please select the direct debit payment option on the checkout page and you can just pay at our store.
Will you match your competitors prices ?
Please email through a link to their website and where possible we will endeavour to match or beat our competitors prices.
Yes, payment can be made on collection,on line or by credit card over the phone.
Do I need to pre-order the boxes?
No, there is no need to pre order , but if you are in a hurry please let us know what you need and we can have your order ready for you.
Payment can be made in cash, mastercard, visa card,eftpos,direct debit or paypal.
I already have boxes , can I come in and just buy paper and other odd bits ?
Yes, you certainly can .
Is there a minimum quantity I have to buy ?
No, there is no minimum .You can buy 1 box if you like .
Do we have to return the boxes ?
No , the buy back is completely optional . You are not hiring the boxes .You retain ownership of the boxes at all times , It is entirely up to you if you wish to return the boxes for a refund .
Unlike most box hire companies who impose a 3 month time limit , we have no time limit on the return .We will buy the boxes back even after 2 or 3 years , providing they are not damaged .
Our boxes are also cheaper , and the same or better quality than the major hardware / retail stores.
Do we have to return the boxes all at once?
No, we are very flexible in this regard you can return the boxes as you unpack or all at once, the choice is yours.
We are storing for 2 to 3 years will you still buy them back?
Do we need to keep our receipt for a refund?
Do the new boxes work out cheaper than the used boxes?
Yes, once you receive your refund they are cheaper.
Are there any conditions on the return of boxes?
We only ask that you do not remove the tape from the boxes. To flatten the boxes simply cut through the tape, but leave the tape on the boxes.
Do not fold the boxes in half once flattened.
Do not allow the boxes to get wet.
PLEASE NOTE: THAT DUE TO HYGIENE AND PUBLIC LIABILITY ISSUES WE ARE UNABLE TO REFUND ANY UNUSED BUTCHERS PAPER OR BUBBLE WRAP.