NAAMTA is the new accreditation standard bearer for the medical transport industry, offering procedures that include guidelines for developing a quality management system focusing on transport safety, patient care, and continuous improvement.
The International Board of Specialty Certification recognized our team’s clinical expertise for being the best in the business.
Our medical flight leaders have been recognized by the department of defense three years running for our model program.
Our family was confronted by a difficult and potentially dangerous situation as a treasured elderly relation was struggling with serious bronchitis and flu symptoms in the remote mountains of New Mexico. As we cast about for options and resources, Angel MedFlight stood out and stepped up in a kind, professional and compassionate way in all respects. Though we were able to employ a commercial option and our transaction was limited to the 'front end" of a crisis; I would recommend this remarkable firm and team to all in need of responsive and capable support.
My sister had a stroke while traveling for work 1700 miles away from home. We knew we needed to get her back to Phoenix but had no idea how we were going to make this happen. I searched the internet and found Angel MedFlight. I spoke with Vesna and told her our situation and she immediately made me feel calm and assured me she would do everything she could to help. She contacted the insurance company and began documenting everything they needed to get the transfer process started. After the hospital contacted them my sister was transferred to Barrow Neurological in Phoenix within 48 hours. Everyone was incredibly helpful and professional and during one of the most overwhelming times they were there for us and made what seemed impossible actually happen. THANK YOU!!!
The entire team at Angel MedFlight is incredibly professional, personable and easy to work with. So much of the information and decisions that we faced with our medical emergency / situation were overwhelming, and often times not enough information was available from the hospital staff. With Angel Flight, it was easy to explain our desire to transport our loved one from AZ to MN, and they took care of everything from there. The staff is compassionate, highly educated on the insurance process and diligent about answering any questions you have.
My wife, in-laws and I were in San Francisco when trouble arose. My mother-in-law fell and sustained a fractured wrist and broken hip and required immediate surgery. Two days later, my father-in-law was rushed to a different hospital for severe respiratory problems. While he was eventually able to be released after several days, my mother-in-law faced the prospect of long-term post-surgical placement in rehabilitation in a city and state where she has no support system and could not be visited by my father-in-law. She was extremely frightened about the prospect of being alone and away from her husband of over 68 years. Angel Med Flight came to the rescue. They coordinated with us, with the hospital and its staff, with the skilled nursing facility and its staff, and even helped coordinate hospital discharge and skilled nursing facility admission dates. All of the people with whom we dealt were not only caring and very helpful, but absolutely compassionate and reassuring. They were all exceedingly patient with us, kept in continuing communication, and calmly and efficiently put together arrangements for what, to us, seemed like an overwhelming undertaking. My mother-in-law and my wife, who was permitted to accompany her on the flight, could not say enough about the ease and efficiency of the process in getting them comfortably from hospital to ambulance to plane to ambulance to nursing home and how polite, pleasant and reassuring all of the crew and attending staff were. They were pleasantly surprised by how smooth the flight was. I had the distinct pleasure of meeting Steve and Jared upon arrival at the nursing home and they were beyond professional - friendly, caring and with just enough of a sense of humor to keep my mother-in-law's spirits up. Everyone we dealt with at Angel Med Flight treated us like best friends. The experience could not have been better. Angel Med Flight has been the guardian angel of our family, and we will be forever grateful.
Last week my grandmother took a fall in her hotel room, breaking and fracturing multiple bones in the middle of the night. Two days later she was out of surgery and still unable to travel in a car or on a commercial airplane. To make matters worse, my grandfather was admitted to another hospital where he was first diagnosed with Pneumonia and put on watch for cardiac arrest. My parents were scrambling, running between hospitals, (to see both grandparents and my newborn niece in a third hospital where she was temporarily in ICU). It was a nightmare for my family, and trying to get everyone safely home seemed impossible. That's when Angel MedFlight changed everything. They worked tirelessly with the sending and receiving facilities and my parents to make sure my grandmother was able to reach the care she needed where her support system is at home. My parents couldn't stop talking about how professional and compassionate every member of the team was. Today my grandmother was bragging about Steve and Jared, the RN and Paramedic on her flight while she was resting at her skilled nursing facility. She was blown away by the level of care they provided, and she smiled every time she told us that her nurse said she reminded him of his own mother, (five times). She teared up telling us how thankful she was for everything. Angel MedFlight was the sliver lining during our family crisis. I cannot stress enough how helpful every team member was to my family in our time of need.
Angel MedFlight utilizes the services of sole and exclusive FAA F.A.R. Part 135 license holders.