Several types of goods are exempt from being returned. We also do not accept products that are intimate.
If you’ve done all of this and you still have not received your refund yet, please contact us at bykarine@bykarine.com.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at bykarine@bykarine.com and send your item to: Suur Karja 2 Tallinn EE 10140.