A range of end-to-end intelligent business applications that empower business.
Microsoft Dynamics 365 comprises a range of end-to-end, cloud based, intelligent business applications that empower business users to track leads, drive sales and improve operations using modern, mobile, enterprise-ready intelligent business apps from the cloud. It is crucial to accelerating your digital transformation. This suite of apps - sales, service, finance, operations, and talent - breaks down the silos between CRM and ERP, is powered by data and intelligence, and helps capture new business opportunities.
Microsoft has moved its CRM beyond sales force automation by bringing digital intelligence into each deal to better predict customer’s needs and deliver personal attention that builds relationships and revenue. Deep integration between Dynamics 365 and Office 365 connects the structured workflow of business apps with the unstructured work of collaboration empowering employees with a much more productive experience. It is designed to change the way in which businesses distribute, and employees consume, the business applications they need to drive increased productivity.
Each application works together seamlessly in the cloud; helping you to solve real problems and deliver real value. Choose one, or all to transform your business.
Get a complete business and financial management solution for small and medium-sized businesses. Unify global scalability and digital intelligence to empower people to make fast, informed decisions.
Dynamics 365 for Finance and Operations helps businesses adapt quickly to changing market demands and drive business growth by making ordering, selling, invoicing, and reporting easier—starting from day one.
Sell more, faster with Dynamics 365 for Sales. It brings digital intelligence into each deal, so you can predict customer needs—and meet them with personal attention that builds relationships and revenue.
Gain insight, automate, engage and drive growth by going beyond sales force automation (SFA) with Dynamics 365 for Sales and to better understand customer needs, engage more effectively, and win more deals.
Expectations are rising! Customers want quick, relevant answers on any channel, even on the go. Differentiate your brand with Microsoft Dynamics 365 for Customer Service. Built-in intelligence delivers faster, more personalized service and adds value to every interaction.
Offer world-class customer service that leads to loyalty. Dynamics 365 for Customer Service unifies the way people experience your business—across self-service, peer-to-peer service, and assisted service.
Turn service calls into a strategic advantage with Dynamics 365 for Field Service. It provides everything your teams need—from optimized scheduling to predictive maintenance.
Its intelligence and practicality for the field deliver a seamless, end-to-end service experience. Built-in intelligence helps you resolve service issues before they occur, reduce operational costs, and deliver positive onsite experiences.
Run your project-based business more productively and profitably using Dynamics 365 for Project Service Automation. It helps you successfully manage your projects—and satisfy your clients.
Deliver excellence, enhance productivity and grow customer loyalty by building trusted customer relationships and by delivering outstanding project experiences. Dynamics 365 for Project Service Automation empowers you to deliver profitable projects on time and within budget while increasing employee productivity.
Unify sales and marketing to connect customer experiences. Dynamics 365 can help you digitally transform the customer journey with an integrated platform and data that provide a complete view of your customers. You can personalize customer experiences across every touchpoint at global scale.
Today's employees are powerful and want to work for companies where they can do their best work, demonstrate impact, and drive career growth. Dynamics 365 for Talent leverages the power of Office 365 and LinkedIn to quickly find and onboard the right people thus easing your recruitment process.
Engage customers and empower your employees by unify digital, in-store, and back office operations through personalized customer engagement and increased employee productivity. Dynamics 365 for Retail empowers retailers to create exceptional, insightful shopping experiences across multiple channels.
Enterprise-ready intelligent business apps from the cloud.