"We can't lose sight" of what this job is about, says incoming CIO James Weaver.
A facelift to the city's website provides residents an easier user experience, but the city is still working on building a "digital city hall" as officials continue to bring analog services online.
State transportation officials told StateScoop the days of asking questions are over, and the data needed for definite and immediate answers is now at the ready.
By centralizing its IT services, the state of Louisiana not only saved tax-payer dollars, but also improved how citizens and government workers use its system.
The Future Privacy Forum gives the city high marks for privacy leadership, program management and data quality.
The state's evolving quest to build a single integrated app for all state services is both ambitious and emblematic of government's drive to match the private sector.
Responding to a call from its mayor, the city is deploying a new innovation team and launching an experimental new website to bring its citizen services into the modern era.