For our customers using touch-tone phones, you may quickly and easily move through the system with a simple touch.
Dial the RediPhone information line from any phone. When you are asked the question, "What Information would you like?".
4. Loans and Credit Cards.
After you have made your selection, you will be asked to enter your account number and security code. You may enter them by touch-tone or voice, one digit at a time.
1 - Get your last 90 days worth of checks by date.
2 - Get your last 90 days worth of deposits by date.
3 - Get your current balance.
4 - Fax back checking information to your fax.
5 - Change your pin number.
6 - Look up a specific check.
7 - Transfer funds from your checking account to a related account.
1 - Get your last 90 days worth of debit transactions by date.
2 - Get your last 90 days worth of credit transactions by date.
4 - Fax back savings information to your fax.
6 - N/A. 7 - Transfer funds from your savings account to a related account.
1 - Get additional information.
4 - Fax back CD information to your fax.
2 - Listen to your credit card transactions.
4 - Fax back loan information to your fax.
NOTE: Current information on your RediCard VISA account may be retrieved by entering the last 7 digits of your card number for the account number in Loans.
Gives a detailed tutorial on all of the features of the system.
* - At any time throughout the system, the Star Key (*) returns you to the main menu.
# - At any time throughout the system, the Pound Key (#) returns you to the previous menu.
7 - Allows you to hear missed information by "rewinding" to the last data given each time the 7 button is pushed.
9 - Allows you to skip ahead by "fast forwarding" to the next piece of data each time the 9 button is pushed.
When you select the Fax back feature you will be asked to enter the 7 or 10 digit number to fax your information to. There may be small fee to use this feature and if the call is long distance there will be additional charges.
When you select funds transfers you will be prompted for an account to transfer to. Then you will be prompted for an amount to transfer. After entering this the account and amount will be played back to verify the accuracy of the information. After t he bank has processed the transfer, the next time you go into the transfer sub-menu choice you will receive a notification message confirming that the transfer was completed.