Orange Business Services has been awarded for the third consecutive year three significant ISO certification renewals for its worldwide management systems, covering the merit of its services, security and quality assurance for enterprise customers. New to this last certification round was recognition of the Orange Business Services environmental management system, a first for the company. This new certification supports one of the key priorities in our Conquests 2015 five-year strategy: making sure Orange is a caring and socially responsible employer.
ISO 27001 – Security Management renewals for Major Service Centers in Egypt, and India and IT Services Operations in Rennes, France. Extensions have been granted to the Global Network Management Center in New Delhi.
ISO 20000 – Services Management extended to the Business Together telephony service. Renewals have been granted for existing services, Major Service Centers in France, Egypt and India, and to Switzerland.
ISO 9001 – Quality Management renewals for Major Service Centers in France, Egypt and India and to Switzerland.
ISO 14001 – Environmental Management is granted for the first time this year for the Orange Business Services site in Rennes, France.
The ISO 14001 standard defines how organizations manage the impact of their activity on the environment, with the goal of improving long-term environmental performance by reducing pollution and preserving resources. It underscores Orange Business Services’ aggressive corporate social responsibility program that pushes sustainable telecom offerings within the organization and out towards its enterprise customers.
Orange is the key brand of France Telecom, one of the world’s leading telecommunications operators. With more than 131 million customers, the Orange brand covers internet, television and mobile services in the majority of countries where the Group operates. At the end of 2009, France Telecom had sales of 44.8 billion euros (33.7 billion euros for the first nine months of 2010). At Sept. 30, 2010, the Group had a total customer base of 203 million customers in 32 countries. These include 144.5 million mobile customers and 13.3 million broadband Internet (ADSL, FTTH) customers worldwide. Orange is one of the main European operators for mobile and broadband Internet services and, under the brand Orange Business Services, is one of the world leaders in providing telecommunication services to multinational companies.