SAN DIEGO — (June 13, 2017) – Mitchell, a leading provider of technology, connectivity and information solutions to the Property & Casualty (P&C) claims and Collision Repair industries, today released its Industry Trends Report (ITR) for the second quarter of 2017. In this edition, Mitchell executives take a look at how artificial intelligence (AI) is being used in the insurance industry, the use of scanning tools for complex auto body repairs and how an optimized provider network strategy can help the workers’ compensation journey.
An estimated 85 percent of insurance executives are planning to invest significantly in artificial intelligence over the next three years according to a recent study by Accenture. With that, AI is poised to significantly alter the insurance industry in a multitude of ways, including streamlining the claims process, reducing fraud and improving outcomes for both the claimant and the insurance company.
Mitchell executives share their vision for AI in the P&C claims industry in the areas of computer vision, machine learning and natural language processing.
From the moment an injury occurs, to the day an injured worker returns to work, the journey a workers’ compensation claim takes can be complex. It involves numerous parties, technologies and diverse jurisdictional requirements.
In this article, Rebecca Morgan, Senior Director, Product Management, Mitchell Casualty Solutions, discusses the lifecycle of a workers’ compensation claim from point of injury to return to work while showcasing how integrated solutions bring additional savings to insurers and improve outcomes for all stakeholders involved.
First published in April 2001, Mitchell’s ITR now reaches more than 30,000 collision and casualty industry professionals and provides meaningful visibility into data-driven trends in the P&C and collision repair markets. The complete report is available at www.mitchell.com/industry-trends-reports.