Great service means happy customersat Mercedes-Benz Gatineau.
I bought my CLA250 8 months ago from Mercedes-Bens Gatineau and have been going to them to do all of the work on it even though I live in Ottawa. Driving to this dealership is less convenient but the service is well worth it. I find this dealership totally professional, probably the best dealership I have ever been to. Daniel my salesperson was very knowledgable and extremely patient with me as I went through the details of my purchase. Every time I meet Daniel at the dealership he always has a smile and a handshake. The service area is equally as professional. The reception at the service area is alway respectful and professional. The reps are knowledgeable and always resolve any issue in a timely manner. The car is always returned washed and cleaned. Wow! Just a totally great experience and I recommend this dealership.
My best experience buying a car.
This is by far the best car buying experience I have had. The professional approach of the staff is apparent from the moment I entered the immaculate showroom. Lacking a sales pitch the experience was so pleasant that I didn't once feel that I have to bring up their guards. The dealer incentive competitive pricing is a true bang for your buck. The team tailored the payment plan in my case to suit my needs. My sales consultant Stephane Ross was a seasoned AMG specialist and knew the car inside out. All in all, from the test drive to signing the papers with Stephane Thibault and taking possession of the car with Phelix the team worked with us with such professionalism to represent the Mercedes quality. I would recommend this place to anyone shopping for a Mercedes.
We just recieved our new vehicle today and we are very happy with the service of Pascal and Sebastien. A big thank you to all of the team at Mercedes and to after-sales who took care of my vehicle for four years.
Thank you Philippe, Stephane, Andre and the whole team for the excellent service!