Pronunciattion Plus ・ have improved your spoken English significantly.
・model Canadian English rhythm and words stress that makes the Canadian accent the clearest of all English speaking countries.
・model Canadian English syllable stress, linking and intonation.
・feel more confident when speaking with native English speakers.
Beginner Plus ・understand and use familiar everyday expressions in English.
・have learned how to listen for general context and ideas.
・be able to ask and answer a variety of basic questions.
・be able to write and read simple texts and extract specific information.
・know how to name and use basic English grammar structures.
have gained an understanding of the importance of industry analysis, writing a business plan and financing a new venture. By the end of the course, participants will develop and present a new business and show full understanding of the process of taking a business idea to realization.
will gain a good understanding of audience, social media platforms and how they fit with a broader marketing strategy. Through case studies and lectures, students will have gained an understanding of the importance of social media and how it fits with marketing a product or service. They will demonstrate their knowledge by developing and presenting a social media strategy for a given product.
importance of vision and how approaches differ. Furthermore,through daily projects and presentations, participants will gain a better understanding of their leadership skills and practical knowledge of how to become a better leader.
This course provides hands-on experience on how to create exceptional business presentations using various presentation software and deliver the presentations to the class with confidence. The students will deliver over multiple presentations over the 4 weeks and will get daily constructive feedback from both the instructor and fellow students.
Students learn the essentials of marketing for customers and clients. This course provides a general overview of marketing with a focus on specific job skills in a typical marketing lifecycle, selling, customer relationships and communication.
This course provides an overview of theories in applied leadership in the workplace as it relates to managing customer relations. The students learn about themselves to determine his or her own leadership style. Through the study of leadership styles of historical and current business leaders, the student will learn various approaches to different customer management situations. Through role-play and case studies, the student will be able to practice and develop their leadership style.
This course prepares the students in both technical skills and soft skills for effective business communications. With the aid of technical tools and role-playing, the students will learn a variety of business writing frameworks that will help any organization communicate with clarity, sensitivity and efficiency in today’s demanding business world.
In this course, the students learn the essentials of how to be a sales person and on how to develop a personal sales approach. The students will learn about the opportunities in sales in this age of “information and technology”. The students will get practical experience on how to develop person-to-person relationship strategies using communication and buyers psychology.
practices in sales and marketing, the student will learn how to use various forms of communications to efficiently and effectively deliver and execute a variety of business and sales requirements.
・ Have a good understanding of business terms, theories and organizational structure for Canadian business.
・ Be able to use basic mathematics for everyday business calculations.
・ Demonstrate the ability to write and present an effective presentation.
・ Write various correspondences and be familiar with various forms of business communications.
・ Develop their own leadership styles and techniques.
through face-to-face, online, or over the phone.
This course provides an overview of theories in applied leadership in the workplace as it relates to managing customer relations. The students learn about themselves to determine his or her own leadership style. Through the study of leadership styles of historical and current business leaders, the students will learn various approaches to different customer management situations. Through role-play and case studies, the students will be able to practice and develop their leadership style.
This course prepares the student in both technical skills and soft skills for effective business communications. With the aid of technical tools and role-playing, the students will learn a variety of business writing frameworks that will help any organization communicate with clarity, sensitivity and efficiency in today’s demanding business world.
Students will learn about business mathematics that are used in everyday businesses. The skills learned in this course will serve the students well in any business role as well as in their personal financial life.
In this course, the students learn how to provide exceptional customer service for any organization. The students will gain concepts on customer service across a range of channels including face-to-face, over the phone, and online applications. They will learn how to handle a range of customer behaviours. Students will be able to apply these practical concepts to help differentiate any organization.
Students will learn about the nature of Canadian business best practices. The course will provide the theory and practical knowledge for students to understand how Canadian businesses operate, plan, strategize, organize, develop and control.
This four-week, afternoon class introduces the students to employment search strategies, including job search, understanding their strengths and weaknesses, building their professional image and researching job opportunities. It is an important part of the Co-Op portion of the course and prepares students to find successful employment.
The six-month paid Co-Op gives students work experience in the Canadian workplace. It allows the students to see first-hand how the theoretical lessons of the program play out in a real work situation. Students will be able to apply their learning and then complete reports about their experience.
After the Co-Op has ended, students return to VGC to complete a project that reflects on their experience and their outcomes of their course. Through this two-week final project, the students will present their findings and lessons learned from theory to the workplace.
The Diploma in Managing Customer Relationships equips students with a comprehensive set of theories, skills, and practices on the most effective ways to manage customer relationships in a business environment. This program includes sales techniques, managing customer expectation, and understanding customers in an international business setting. Students will gain knowledge through individual and group based instructional models.
・ Prepare and execute various customer service strategies.
・ Demonstrate effective communication skills in business writing and business presentations.
・ Recall, generalize and demonstrate leadership skills as it relates to staff management and customer management.
・ Have a good understanding and will be able to apply marketing strategies to business.
Students will learn about business mathematics that are used in everyday businesses. The skills learned in this course will serve the student well in any business role as well as in their personal financial life.