The ExecOnline Platform is a web based application that is used for our online course delivery. Our platform works on modern browsers such as Chrome and Internet Explorer as well as mobile browsers on platforms such as iOS and Android. Most of the program content is web based, but we also leverage Office and PDF formatted documents. In some corporate environments, access to specific web resources may be blocked or limited. See below for the detailed list of requirements.
Our corporate support team is available to work with your IT specialists to ensure a smooth on-boarding for your participants. Email support@execonline.com to setup an on-boarding call.
Modern browser such as Chrome or Internet Explorer. See below for a specific list.
Microsoft Office (including Word, PowerPoint, Excel) – Documents are provided to the participants throughout the course. Participant also can submit their assignments using these formats.
ExecOnline Meetings application (for video conferencing). Note that Chrome and Firefox users do not require the application.
Safari version 7 and above.
Note that with the exception of live meetings, we also support Mobile Safari on iOS devices.
Video conferencing is an important part of our programs.
Webcam – Almost all native (integrated) webcams are compatible.
To test your bandwidth, visit http://www.speedtest.net/ and click on “Begin Test”.
Be sure your connection is 2 Mbps or higher.
Our learning platform streams video for the lectures within the course. Our videos work with our standard browser list.
If for some reason the video doesn’t work for you, we also support Vimeo in some circumstances.
While ExecOnline hosts most of its lecture content on its own video player, certain video resources, such as module introductions, recordings of live events and platform orientation videos, may be hosted on Vimeo. Check to see if you have access to Vimeo by clicking this link.
ExecOnline uses Blue Jeans Network video conferencing technology for our video conferencing.
For the best experience, use the Chrome browser to access your courses where video conferencing is natively supported.
For some clients that cannot use Chrome, the ExecOnline Meetings application is required for video conferencing. See specific system requirements below.
To install and/or test your installation, visit our Tech Check segment within your course.
To attend live meetings, for users that cannot use Chrome or Firefox (using Internet Explorer or Edge for example), the ExecOnline Meetings Desktop application is required. This is a separate, downloadable desktop application that needs to be installed prior to attending a meeting. The Tech Check in the Welcome module provides step-by-step installation instructions. Contact support@execonline.com if you require assistance.
Please note, the ARM version of Windows is not supported.
Minimum OS X version supported is OS X 10.9.
Firewall: For the BlueJeans experience, we recommend to open up our ports alongside all of the Blue Jeans IP Ranges. Click here to learn about our Ports & IP Ranges.
Click here for other Bluejeans system requirements.
VPN software or Virtual Private Network software. Astrill is a popular VPN solution in China. StrongVPN is another solution. There are many others.
If you have questions or require assistance please contact us at support@execonline.com.