This question is coming up way too often again!
So lets take another look at some of the court rulings that answers the million dollar question!
Next time a Pitney Bowes, Neopost or any meter rep. says anything like..
99.9% of the time they will not do it, and will start dancing around the request.
If they do, contact the company you purchased the supplies from!
A reputable company will refund the product and your repair costs, like SuppliesForMailers.com will!
Supplies For Mailers has been selling high quality compatible postage meter supplies for over 4 years and has yet to see a single instance that the compatible meter supply they sold, damaged or harmed any machine!
The use of our printer cartridges does NOT void your printer warranty. The manufacturer of the printer you are using cannot void the warranty on your printer because you use a cartridge manufactured by someone other than the printer manufacturer. This includes the use of compatible cartridges and remanufactured cartridges.
U.S. law also prohibits the manufacturers of your equipment from requiring the use of OEM ink or toner or charging extra fees if you use products other than OEM products with their equipment.
This still happens far too often!
Free choice of vendor allows for competition and keeps prices affordable. Your printer – postage meter manufacturers are aware of lower priced supplies. Threatening to void warranties and add additional service call charges for use of compatible ink, toner, sealing solution or other supplies, are their way of trying to limit competition.
Save this information to protect yourself against these illegal actions.
And remember the next time a sales person, technician or any rep tries to tell you that it will void your contract or warranty, ask them nicely to put it in writing!
Next time a technician or rep tells you, the ink or other replacement supply, damaged your machine, ask them to put it in writing!
Buying Low Quality – After Market supplies without a warranty can lead to a lot of downtime and loss of contract!!
Yes we have seen were after market postage meter ink has damaged a machine!
And that is why you need to make sure they have a warranty to not only replace the product, but to pay for any damage to your machine! Supplies For Mailers is one that offers this kind of guarantee! If you get a signed repair bill stating that the postage meter supply they sold you, damaged your postage meter, they will pay for the repair! Allowing you to Save and be confident that you are getting a quality product.