We collect and store any information you enter at our website at www.wolero.com or provide us with in any other way. This may include information that can identify you ("Personal Details"), including full name, passport details, telephone number(s), postal code, email address(es), fax number and billing information. We may also request information about travel preferences such as hotel room and meal preferences. You may choose not to provide requested information, but in general some of this information is required in order for us to make the requested travel and other arrangements or to reply to your questions.
We do not collect and store credit card details as we have engaged Asiapay Pte Ltd, an international recognised secure payment gateway for all online credit card payments.
The same level of information will be required when you make a reservation for someone else through this website. You need to obtain the consent of other the individual prior to providing us with his/her personal details and other information. By providing us with the another individual’s information, you indemnify us against any claims by this individual for us collecting and storing the ifnormation you provided us with.
At times we may obtain both personal and non-personal information about you from related entities and other independent third-party sources and add it to our account information. Examples of such information we may receive include updated personal details, purchase history, and demographic information.
We automatically collect some information about your computer when you visit our website at www.wolero.com. For example, we will collect your IP address, web browser software (“User Agent String”), and referring websites. We may also collect information about your online activity, such as visits to our website and reservations made. Our goals in collecting this automatic information include helping to customise your user experience. For more information, please see "Cookies" below.
We use information for the purpose of completing the limousine arrangements you conduct on our website or otherwise request from us; provide you with limousine confirmation and updates; manage your account, including processing bills and providing travel notifications; communicate with you in general; respond to your questions and comments; notify you about special promotions that may be of interest to you; resolve disputes, collect fees; troubleshoot problems; prevent potentially prohibited or illegal activities and to enforce our Terms and Conditions. Please review "How you can control the collection and use of your information" below.
Third party vendors who provide services or functions on our behalf, including credit card processing, business analytics, customer service, marketing and fraud prevention. We may also authorise third party vendors to collect information on our behalf, including as necessary to operate features of our website or to facilitate the delivery of online advertising tailored to your interests. Third party vendors have access to and may collect information only as needed to perform their functions and are not permitted to share or use the information for any other purpose.
- In response to subpoenas, court orders, or other legal process; to establish or exercise our legal rights; to defend against legal claims, or as otherwise required by law.
- When we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities, to protect and defend the rights, property, or safety of our Company or this website, our customers, or others, and in connection with our Terms and Conditions and other agreements.
- In connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale.
- As stated above, you can choose not to provide us with any information, although some information are needed to make the requested limousine arrangements or to take advantage of certain features offered on this website.
- The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Please note that if you refuse to accept cookies from this site, you will not be able to access portions of our website or certain advanced features may not be available to you.
- Cookies allow us to save encrypted passwords and preferences for you so that you will not have to re-enter them the next time you visit. This means you will be able to enjoy conveniences such as login without having to type your login name every time you visit our website.
- We will be able to make improvements to our website by using statistics collected from cookies. These statistics are anonymous to third parties and may also be used by our third party advertising companies to monitor the effectiveness of advertisements. The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Please note that if you refuse to accept cookies, you may not be able to access many of the travel tools offered on our website.
- Session information such as IP (Internet Protocol) addresses, browser types, operating systems are also used for our system administration. Session information will allow us to enhance your experience by allowing us to troubleshoot technical issues as well as to improve our site usability.
We are committed to providing you with relevant content and information. To do this, we may, through cookies and other technologies, collect information about your limousine-related searches. We use this information, together with other information we have collected about you, to serve you with ads, on our website, that match your apparent interests.
We are committed to protecting the information we collect from this website. While no web site can guarantee security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. For example, only authorised employees are permitted to access personal information for business reasons only. We employ firewalls and intrusion detection systems to help prevent unauthorised persons from gaining access to your information. The servers that contain your personal information are located in well-protected data centers.
If you are visiting our website from outside Singapore, please be aware that your information may be transferred to, stored, and processed in Singapore, where our servers are located. The data protection and other laws of Singapore and other countries might not be as comprehensive as those in your country. By using our services, you understand that your information may be transferred to our facilities and those third parties with whom we share as described in this Policy.