Techville is a three year Consumer Choice Award winner. The company has been in business since 2007 and is GTA’s leading center for Sale and Service of Smartphones, Tablets, Macs, Laptops and other Mobile Devices.
A: It is a huge honor and nice to be recognized for the hard work we do here at Techville each and every day. We put our customers needs first, listen to their feedback, and constantly reinvent ourselves to be able to provide the best possible customer service to everyone that comes to Techville.
A: We firmly believe that a strong team is the only way to provide excellent customer service on a daily basis. That is why we invest in our techs, equip them with the latest tools and training to allow them to perform various repairs with meticulous precision. Last but not least, we always use premium quality parts, which are backed by our industry leading 6 month warranty.
A: It is an extra motivator and a responsibility at the same time. We have won 3 years in a row. That means we have to step up our game every year. We have gained the trust of customers throughout the GTA, so we are going to continue to reward that trust with even better service year after year.
A: Our biggest risk has to be the decision not to franchise our brand. We don’t want to dilute our product, our quality of service, and that is why we kept growing our store’s square footage and not franchise to other locations.
A: Our next big step is to continue developing our Business Solutions division of Techville. We have an excellent custom built ERP software that we are offering to our business clients, and an outstanding IT team which provides our award winning service to our corporate clients. So next we want to continue developing that division of Techville.
BUSINESS MOTTO… Tough times don’t last, tough teams do!
LOVE IN MY JOB… The stories of how our customers broke or damaged their devices. When you think you’ve heard them all, a unique story walks in and amazes us all!
BIGGEST SUCCESS… In one year, we grew Techville to 3 times its original size.