Welcome to SPARTAN. We are passionate about creating innovative products and we are thrilled to have you on our team!
SPARTAN, a simplified joint-stock company registered under French law with a capital of 5,883 Euros (“SPARTAN,” “we,” “us,” or “our“), headquartered 105 rue Jules Ferry in Bagnolet (93170) provides a website located at spartanunderwear.com (the “Site“) in conjunction with third parties. SPARTAN is registered with the Paris Trade and Companies Register under number 818 869 489.
The product prices displayed on the Site are inclusive of Value-Added Tax (VAT). Shipping rates are applied per order. The exact shipping rates depend on the country where your order is being delivered to.
Prices are quoted in Euro with the exception of United States, Canada, Argentina, Australia, Bangladesh, Brazil, Chile, China, Hong-Kong, India, Japan, Mexico, Singapore and Vietnam where prices are quoted in Dollar.
The total price specified in the final check out screen includes tax and shipping costs. If paying by credit card, the total amount for your entire order will be reflected on your statement in your local currency.
Find the products you want, choose a color, a size and a pack before adding it to your shopping cart. Before completing your order, a message containing a link will allow you to read directly these Terms. Select a delivery address and a billing option. Please review your order before proceeding to checkout. Receive an online order acknowledgment.
Each order that comes through the Site may be subject to the taxes and customs laws that are in place when the parcel reaches its destination. SPARTAN will not refund customs duties and sales taxes for orders sent to destinations outside of the European Union.
Legal fourteen day cooling off period. In accordance with article L. 221-18 et seq. of the French Consumer Code, when applicable, the Customer has fourteen calendar days, beginning the day after receipt of a product by him or by a third party other than the carrier and indicated by the Customer, to cancel the Customer’s purchase without giving any reason and without penalty or any cost of return. These are taken care of by SPARTAN. At the end of this 14 days period, the Customer can no longer exercise his right of withdrawal.
The Customer must return the cancelled items to SPARTAN no later than 14 days from the day on which he has notified his decision to cancel the order.
The product shall be returned in its original packaging, in perfect condition along with the delivery receipt to the address provided by the customer service and following the instructions given by the customer service.
French legal warranty of conformity. SPARTAN shall deliver to the Customer products which conform to the contract and are exempt of any lack of conformity at the time of delivery, in the sense that the Products shall be of satisfactory quality and fit for the purpose for which goods of the same type are normally used and comply with the specifications agreed on at the time of the acceptance of the order.
French legal warranty against hidden defects: SPARTAN shall deliver to the Customer products which are exempt of any hidden defects which render them unfit for the use for which they were intended, or which so impair that use that the Customer would not have acquired them, or would only have given a lesser price for them, had he known of such defects. This warranty shall only take effect on condition that the Customer requests it within two (2) years of detecting the defect.
In all cases it is the responsibility of the Customer to prove that he duly fulfils the conditions of the warranty.
In compliance with the French Data Protection Act no. 78-17 of 6 January 1978, as amended by Act no. 2004-801 of 6 August 2004, the Customer has a right of access, rectification and deletion on all the data entered into the Site by carrying out his claim and proof of identity. To exercise this right, the Customer must send a letter with that purpose to the following email address: hello@spartanunderwear.com or by mail to the following address: SPARTAN SAS, 105 rue Jules Ferry, 93170 Bagnolet.
The Customer accepts, by making orders through the Site, to receive promotional emails from SPARTAN and/or from SPARTAN’s partner firms. The Customer is able to stop receiving such promotional emails by clicking on the link provided for that purpose at the bottom of each email, or by sending a mail to the following address: SPARTAN SAS, 105 rue Jules Ferry, 93170 Bagnolet.
Any representation, reproduction, disclosure, distribution, translation, diffusion, modification, transcription, whether partial or complete, in any manner whatsoever, is strictly prohibited without SPARTAN’s prior express authorization. Any reproduction and/or representation of the Site requires the express prior consent of the SPARTAN. Such authorization request shall be addressed to: SPARTAN SAS, 105 rue Jules Ferry, 93170 Bagnolet.
SPARTAN will not be liable or responsible for any failure to perform, or delay in performance of, any of SPARTAN’s obligations caused by events outside of SPARTAN’s reasonable control (“Force Majeure Event”). A Force Majeure Event includes any act, event, non-happening, omission or accident beyond SPARTAN’s reasonable control and includes in particular (without limitation) the following: strikes, lock-outs or other industrial action, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, impossibility of the use of means of public or private transport, impossibility of the use of public or private telecommunications networks and the acts, decrees, legislation, regulations or restrictions of any government.
SPARTAN will inform the Customer by email within fifteen (15) days of such Force Majeure Event. SPARTAN’s performance under the Terms is deemed to be suspended for the duration of that period. If the Force Majeure Event continues beyond this time period, the Customer will have the right to cancel the pending order. The Customer will be reimbursed under the conditions set out in Article 10.
These Terms will be governed by and construed in accordance with the laws of France, without regards to any principles of conflicts of laws rules.
In the event of any disputes resulting from the order or the delivery of the Products sold through the Site, the Customer shall contact first SPARTAN by sending an email to the following address: hello@spartanunderwear.com. If no satisfactory response is received within 72 hours, the Customer shall confirm his claim by sending a registered postal letter (with an acknowledgement of receipt) to the following address: SPARTAN SAS, 105 rue Jules Ferry, 93170 Bagnolet.
If no reply is received within two (2) months or if the reply is unsatisfactory, the Customer shall have one (1) year from this claim to complain to a French consumer ombudsman, by email or mail.
If no amicable settlement is reached, the Courts of Paris, France have exclusive jurisdiction.