One of the main reasons Palen Kimball, L.L.C. customers do business with us year after year is that the overall cost of their operation is less while at the same time safety, efficiency, and productivity of their operation are improved. In most instances all of these benefits are provided at a cost significantly less than if the customer were to provide these services themselves. In short: Palen Kimball L.L.C. will improve the operational performance of your business while reducing your Cost of Operation or there is no reason for you to do business with us!
As you will see, from the start, this is a team process. It is critical for Palen Kimball L.L.C. to understand your process, your goals and your vision for your business before we make any recommendations.
The next step is discussion that takes place to determine what your requirements are for us to do business. You tell us what your requirements are—we don’t believe it’s our role to tell you what you should be satisfied with. If we feel it is impossible for us to match or exceed the level of satisfaction you currently have, we will determine that early on, as to make the best use of your time. On the other hand if there is an opportunity to make improvements, we will determine a mutually agreeable process to proceed with a Partnership.
Palen Kimball, L.L.C. is not looking to peddle a product, or help with a single project. We have learned that, through our long term Partnerships, we have provided the most value to our customers. Our customers have become better companies over the long-term, just as they have helped make Palen Kimball L.L.C. a better company. It has become a way of doing business for us—if you do not benefit from doing business with us, we do not benefit from having your business. It’s simple, “its win, win or no deal”!