I recieved the new version of Simply pats had problems getting the computer to talk to my tester.
Thanks for your comments c2wtesting.
I must admit that when I looked at the title, I panicked .
Cabling issues can be frustrating to diagnose from our end as PAT Testers often use different cables. Add USB to Serial Converters to the mix and things get even more confusing, as these vary in quality, reliability, drivers and compatibility.
We always recommend that users contact us before purchasing any cables, especially USB to Serial Converters.
Glad we were of assistance and you found the Customer Support offered for SimplyPats of a high enough standard to post your experience here.