Across a few accounts, I had reservations made for other people in different hotels (Including the SR BH) some had the Elite night and bonus points posted and some didn't.
Last time I was there I arrived at 12.15 noon, earlier than the 1.30 am early check in I requested,I had to wait around 35-40 minutes, which was not bad. Sorry if my previous post was not clear.
I was just there, got there at 2 and had 2 wait over 3 hours for a room! I'm Platinum Elite.
Now to be fair, I got a room with 2 beds, so not sue if that's considered an upgrade or what.
Check in is at 4, and my room was only ready at 5:15, and that was with a lot of pushing on my part.
Has the SRBH changed their cancelation policy?
Looking to book for January 2020 and getting the following.
You may cancel your reservation for no charge until February 14, 2019. Please note that we will assess a fee if you must cancel after this deadline. If you have made a prepayment, we will retain all or part of your prepayment. If not, we will charge your credit card. This fee equals your room charge plus tax for all the nights of your reservation.
Yes. they probably don't want people booking for 2020 under lower rates and then canceling. I got one res in before they made the change.
Cancelled Feb 21-24 in case anyone needs a room. Rebooked for the following weekend.
I Can't figure out whats going on.
Some dates in December and January 2020 have a 30 day cancellation.
Some have 7 days, and some can't be canceled without penalty a day after booking.
I booked 01/04/2020 for 5 nights and have till 7 days prior to cancel.
When I tried booking a second room for the same dates the cancellation policy is a year in advance!
Looks like they are still playing games with the inventory no?