July 22, 2016 – Mi9 Retail, a premier provider of enterprise retail merchandising, business intelligence and customer-centric store solutions announced today that Paris Jewellers, a family-owned Canadian jewelry retailer, has selected the Mi9 Retail end-to-end software suite to support its 28 retail locations.
As part of its strategy to become “Canada’s most Customer-Centric retail jewelry brand”, Paris Jewellers decided to replace its legacy retail system with a modern, “out-of-the-box” retail store solution. Paris Jewellers selected Mi9 Retail to deliver an integrated, omni-channel customer experience while driving new levels of efficiency in inventory management, store operations, and customer data management.
The Mi9 Retail end-to-end software suite combines Mi9 Mosaic mobile POS, Mi9 Mosaic OMS, Mi9 Mosaic Clienteling, Mi9 Affinity Merchandising, Mi9 Dashboard Reporting and Mi9 CRM, providing Paris Jewellers with a real-time, integrated view of inventory and a complete view of the customer. Mi9 Retail provides advanced data management and retail analytics, delivering actionable analysis at every level of the enterprise. The mobile capabilities further enhance the Paris Jewellers in-store experience by enabling its brand ambassadors to perform transactions and clienteling activities anywhere in the store to personally engage with customers.