Technical Labs Ltd will comply with applicable GDPR regulations as a data processor and data controller when they take effect on 25th May 2018. Working in conjunction with our clients, we will explore opportunities within our services offerings to assist our customers to meet their GDPR obligations.
Suppliers we engage with are also committed to applicable GDPR regulations, and in particular all the data centres we use to store customer data have all been accredited with the ISO 27001 certificate – an international standard given to data centres that reach the top-level of security, safety and compliance. This certificate ensures that the network, people and processes meet the industry best-practices of physical and logical security.
The following is a broad description of how we as an organisation/data controller process personal information. To understand how your own personal information is processed you may need to refer to any personal communications you have received, check any privacy notices the organisation has provided or contact the organisation to ask about your personal circumstances.
We also process sensitive classes of information that may include physical or mental health details; racial or ethnic origin; religious or other beliefs.
The majority of the data we process is done so on behalf of our clients who are looking to gain insight in to their own users’ behaviours. We do, however, run a number of products that we own where we process data to fulfil our own requirements, namely: user behaviour, analytics and marketing insight.
The GDPR includes certain requirements on data controllers for the portability of personal data. The data our customers store at Technical Labs Ltd is theirs. We provide for portability and are continually working to enhance the robustness of our data export capabilities.
If you require any help with data that you believe is controlled or processed by Technical Labs you can contact our Data Protection Officer at dpo@technicallabs.co.uk and we will be happy to help.
At Technical Labs Ltd, we are committed to maintaining the trust and confidence of the visitors to this web site and other platforms we operate.
When someone visits technicallabs.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. You can find more information on how cookies are used on this website in the Cookies Policy below.
You are entitled to access any personal information that we hold. You can contact our Data Protection Officer at dpo@technicallabs.co.uk and we will be happy to help.
When searching for a web company to present a new brand for our company, we wanted someone that looked at the task with fresh eyes. Ben and his team at Technical Labs were instrumental in designing and building a site to meet our needs and did so at every turn. Once the project was complete their consistent help in reviewing, updating and making minor changes as and when required have been a refreshing and welcome part of the whole process.