Salesinteract motivates sales users when they are behind and even when they are in front of there target. Managers are also motivated where results can not always be measured by the position one has but by the obstacles which they have overcome.
Focus fully on achieving sales targets and let Salesinteract do the other work. Salesinteract ensures optimal contact management between you and your contacts. This way, you are assured that your contacts receive sufficient attention on the right moments.
Salesinteract ensures that you’ll never forget any (potential) customers ever again. Immediately after new contact has been added to the CRM system, it is directly assigned to an account manager. The contact management module is then automatically enabled. This module automatically streamlines contact moments to promote efficient work. This way, every account manager works according to the same principles. You can now completely focus on building an optimal relationship with your client and realizing sales.
Save time planning your contact moments and spend more attention to your contacts and sales. Thanks to the automatic contact management module of Salesinteract, you never have to think about scheduling the right contact moments. The contact management module determines a term for the next contact moment, based on your previous actions. This way, you are assured that every contact receives the right attention in order realize sales faster.
Automatically receive notifications of developments when contacts viewed a quote, consulted documentation or sent a message. Salesinteract keeps you informed about developments between you and all your contacts through real-time notifications. This way, you are close to the fire and can take action immediately if necessary.
Create and maintain a full list of all your suspects, prospects and customers from the first moment of contact. Through the CRM of Salesinteract, you get a complete insight into the communication history between you and the suspect, prospect or customer.
Optimal customer management is highly rewarding, resulting in more sales in less time. Thanks to Salesinteract, you are always up-to-date regarding all information that is relevant so that you can effectively realize sales. The page gives you instant access to all important data such as contact information, communication history, quotation history, (internal) notes, shared documents and the next scheduled contact moment.
Thanks to the interactive character of Salesinteract, you always have immediate insight into the behaviour of your prospects and customers. From the moment that a new suspect reacts to an e-mail of your organisation, its status will evolve to prospect and all of its actions will be measured through Salesinteract. This way, you can immediately see when and how often a message, quote or document has been viewed.
Salesinteract assigns all messages to the right customer profile and keeps you up-to-date in real-time about the latest communication.
Never lose sight of online communication exchanges and view the status of your messages at a glance. The message management module of Salesinteract collects all communication exchanges that were sent by e-mail or through the Salesinteract environment. Easily answer questions, attach documents or go directly to the profile of a prospect or customer in case you need more background info.
Avoid your e-mail communication ending up in the wrong place. Thanks to Salesinteract, tracking individual and different mailboxes is completely unnecessary. Incoming e-mails from customers are automatically forwarded to Salesinteract. The e-mail is then assigned to the relevant customer and related account manager.
Reduce the threshold for customers to contact you with any questions or concerns. Through the integrated messaging module, customers can read their entire message exchange and respond easily. Thanks to the simple set up of the message dashboard, customers feel more comfortable to contact you without having to take extra action such as creating an e-mail in their mailbox.
Make sure that you can provide information to your customers as soon as possible. You are immediately notified when a customer asks a question or responds to one of your previous messages.
Determine goals and set goals for each month. Get instant insight into the performance of different departments or account managers on an individual level.
Do you work with an internal/external sales team, or do you deal with different levels of account managers? Then you often have to deal with different goals and targets. Through Salesinteract, you can easily set the targets for each specific department. Determine the monthly sales revenue, the amount of new customers that has to be recruited or the number of deals they need to close.
After setting all targets, Salesinteract will track in real-time to what extent they have been achieved. The statistics overview shows the progress of a department or team, as well as on an individual level per account manager. Through the dashboard, an account manager sees what his goals are and how he’s performing individually. In addition, he can see how he performs compared to the others.
Does a department seem to fail the expectations or do you think an account manager is lagging behind? Thanks to the statistics, you have the ability to immediately take action. In addition, the set targets and past results provide a great criterion for determining and setting new targets in the future.
It doesn’t matter whether you work with a few colleagues or within a large organization. Salesinteract is suitable for both flat and hierarchical business. When setting up Salesinteract, choose how your organizational structure looks like and select the departments of team composition that is being used.
Depending on the organizational structure and selected composition, Salesinteract will immediately generate different user roles and their associated rights. As an account manager, you can manage your own customer portfolio, contact history, interactive dashboard and documentation. And as a manger, you can enter the appropriate settings for various tasks, upload important documentation and manage umbrella statistics. Add new users to Salesinteract or assign account managers to the appropriate department or team.
Setting the right settings ensures that you as a manager get an accurate view of recent performance per department or team. By registering all users, departments and teams, you can easily track sales and see who’s achieving the best results.
Salesinteract offers you the opportunity to compete with one another. Fight against each other in different teams and take advantage of your sales skills to become the best account manager of the organization. By competing with each other at individual or team level, sales are a lot more fun and challenging. Adding a game element to your daily activities results in better sales performance.
Use statistics and reports to get instant access to the performance of your organization. Zoom in on a more detailed level to get the most out of your sales and draw your conclusions.
View the most important metrics on your dashboard. Salesinteract provides relevant real-time data in the form of tables and graphs. Depending on your user role, Salesinteract displays statistics that are of interest to you. This way, you get instant access to your personal achievements and important developments within the organization.
Optimize your sales by responding to your customer’s behaviour. Salesinteract tracks the behaviour of all of your customers, so that you immediately know which pages they visit, whether they viewed any documents or quotes and how often this happened. By fully understanding your customer’s behaviour, it is possible to switch faster in order to realize more sales.
Through the real-time statics, you are continuously stimulated to strive for optimal results. Whereas an account manager gains immediate insight into his personal performance in comparison to that of his colleagues, a manager will see how his account managers are in relation to each other. Account managers are thus continuously challenged to give the best of themselves, while managers can intervene where necessary. This way, every user is on top of the facts without having to hear what the results are afterwards.
Easily manage all of your quotes via Salesinteract. Through the dashboard, you can immediately see what proposals you have made, what their status is and what actions your customers have taken.
Sending quotes should be as easily as possible, without making any mistakes. The quotation management of Salesinteract prevents mistakes and ensures that all account managers send quotes in the same way. Simply upload the submitted quotations and enter the suggested amount. After entering an internal note and adding the next date of contact, the quotation can be sent to the client. The quote is stored directly in Salesinteract, and your customer immediately receives an update via e-mail.
When a quote has been sent through Salesinteract, its status will be tracked in real-time. You can easily consult the status of a quotation through a contact or by consulting the dashboard for all sent quotes. You immediately receive a notification once a customer has viewed the quotation or did anything else. This way, you can decide whether you need to take any further actions.
Save time and stay alert to your prospects and customers by sending automatic reminders about outstanding quotations. This way, contacts automatically receive updates regarding the expiry of the validity of a quote. Trigger prospects and customers to agree on the offer or immediately take action when your quotation is refused.
Optimize your communication towards customers and ensure that each account manager has access to important documentation about the organization, services or products. Salesinteract makes sure that communication exchanges are unambiguously directed towards customers.
Manage all documentation for prospects and customers in one central location through Salesinteract. Through the shared documents page you can easily update flyers brochures videos and information folders in one spot. By centrally managing documentation in Salesinteract, you are assured that every employee consults the right documentation. In addition, you get instant insight into how often a document is shared with a customer and how often it is viewed.
Salesinteract is CRM software or sometimes described as a CRM system also known as SAAS (software as a service).
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