Our Apple experts have extensive knowledge of our products and will work with you face to face to provide technical support. If your product requires hardware repair, you can book it in on site for it to be sent to our Apple authorised service centre,ask your technical consultant for an estimated time for repair. For iStore purchases technical support is free and thereafter a surcharge may be applicable. Please note that technical support will carry a surcharge for non-iStore purchases. Some support services will be provided for free, irrespective of whether you purchased from iStore. Please see the pricing table below.
Choose a technical support service.
Book a 30 minute technical support session and get professional advice from one of our in-store tech support agents for only R200.
Book a 30 minute slot that is convenient to your own schedule and bring your device in to your nearest iStore for repairs.
In need for technical support and training all-year round? Purhcase an annual support ticket to use when you need it for only R1999.
PLEASE NOTE: Ensure that your device has been backed-up prior to your booking date.