Manage your NMI customers & payments inside AzureDesk.
Connect your NMI Gateway Services account to ChargeDesk and you'll be able to deliver remarkable billing support for all your customers.
You can manage your customers inside AzureDesk using ChargeDesk. Read the integration guide on AzureDesk.
ChargeDesk uses a unique algorithm to find all of the NMI charges & customers related to any ticket you receive inside AzureDesk. Where direct matches can not be found, related charges are also be displayed in case the customer is using a different email address or name.
Any active subscription will have a button that allows you to cancel it immediately inside AzureDesk. Customer and subscription details update in real time so you are never working with stale or out-of-date information.
You can use ChargeDesk to create new charges on cards on file for your customers inside AzureDesk. This will be processed immediately on your payment gateway and you can download a tax invoice to send as a record to a customer.
ChargeDesk will generate a custom billing support pages for every NMI payment you receive. These pages allow your customers to immediately see the current status of their payment and how it will appear on their bank statement. These pages also serve as a point where your customers can bring questions or disputes about their charges directly to you. Like email receipts, any questions which come from these pages will have all the related billing information attached in your helpdesk so you never have to guess which charge a customer is asking about.
With the ChargeDesk application you can refund any charge right inside AzureDesk. Partial and full refunds are supported. Refunds a processed immediately and you will receive feedback on their success. Once a charge is refunded it will show as such inside AzureDesk.
ChargeDesk integrates continuously with NMI. This means that your data is always kept in sync on both platforms, no matter where you make a change to your customers. Once you connect your NMI account to ChargeDesk, you'll be able to deliver remarkable billing support for your customers in seconds.
With ChargeDesk you can connect multiple payment gateways to the one account. This means that if you have, say, customers in both Stripe and PayPal, you can manage them all inside AzureDesk. This happens transparently, so you can refund charges, manage subscriptions or create new charges for customers without needing to know which gateway they are supported through.
Connect AzureDesk and NMI Supported Features for NMI Ask us Anything!
You can sign up with either Network Merchants or AzureDesk first. You will be prompted to connect the other provider once the first is connected.