Being prepared for a crisis is a two-step process. The first and most urgent is ensuring that you and your people have the skills and knowledge to respond within seconds. The second, equally important step is learning what it takes to operate as a team in a real crisis.
The crisis preparation training programs I offer with Allison+Partners reflect that two step process.
Nothing is more challenging than communicating in a situation where your gut and your lawyer are both telling you not to say anything. But nothing is more essential to the resolution of a crisis than open communications, and it begins with you and your executives.
Should a corporate arise, most companies have a process for the effective management of the crisis and the issues generated by it. For companies concerned about complex, rapidly escalating crises, Allison+Partners offers a full-day simulation of a major corporate crisis to test the effectiveness of that process.
The program can also be run in coordination with an operational crisis simulation, so that the interaction of your operating teams and the crisis communications team can be tested. This helps in evaluating and refining the roles of key personnel, and tightening coordination between operations and communications teams.