This policy covers myAudi, Audi-branded clothing and accessories, Audi auto accessories, Audi electronics, Audi HK sponsored events, Audi HK sponsored special offers and benefits from carefully selected marketing partners and Audi mobility and connectivity services.
When you visit our dealers or other partners, or use our online services, we may collect personal information from or about you such as your name, email address, mailing address, telephone number(s), account numbers, limited location information (for example, an address code to help you find a nearby dealer or partner), user name and password. We may also collect payment card information, ID numbers, driver’s license numbers (or comparable) where necessary, e.g. when arranging for test drives or participating in our driving events, and where we believe it is reasonably required in connection with the purposes for the use of your data set out below.
For your convenience, Audi HK may in the future offer you the ability to access some of our offers and services through mobile applications and mobile-optimized websites . When you interact with us through such channels, we may collect information such as unique device identifiers for your mobile device, your screen resolution and other device settings, information about your location, and analytical information about how you use your mobile device. We may ask your permission before collecting certain information (such as precise geo-location information) through these channels.
We may share anonymous or aggregated information with third parties to help deliver products, services, and content that are better tailored to the users of our online services and for other purposes.
When you return to any of our websites employing these tracking technologies your experience may be enhanced by remembering your interests and choices from prior visits.
All of the above tracking technologies are always anonymized to protect your privacy, and there is no individual information that can be used to identify you.
Clear GIFs, pixel tags or web beacons - which are typically one-pixel, transparent images located on a webpage or in an email or other message—or similar technologies may be used on our sites and in some of our digital communications (such as email or other marketing messages). They may also be used when you are served advertisements or you otherwise interact with advertisements outside of our online services. These are principally used to help recognize users, assess traffic patterns and measure site or campaign engagement.
Local Shared Objects, sometimes referred to as “flash cookies” may be stored on your hard drive using a media player or other software installed on your device. Local Shared Objects are similar to cookies in terms of their operation, but may not be managed in your browser in the same way.
We use reasonable physical, electronic, and procedural safeguards to protect and limit access to personal information. This includes device safeguards and secured files and buildings.
Please note that information you send to us electronically may not be secure when it is transmitted to us. We recommend that you do not use unsecure channels to communicate sensitive or confidential information (such as your HKID number) to us.
Your data may be transferred and stored outside of Hong Kong in a secure Audi system or a third party system under contract with Audi HK or an Audi affiliate. By submitting personal information to Audi HK or using any Audi HK website, you understand and consent to such transfer.
Keeping your account information up-to-date is very important. You may review, or update certain account information by logging in and accessing the “Customer Center” section. If you cannot change the incorrect information online, or you prefer to request changes offline, please use the Contact Us option or call or write to us using the contact information listed on our site.
If you use the “Contact Us” option or call or write to us using the contact information listed on our site in order to change your personal data, please note that it will take 10 (ten) working days for us to update our records accordingly and during this interim period, you may still receive notifications from us based on the existing data in our system.
Occasionally, we may use your personal data (including your name and contact details) to send you marketing communications such as emails containing news, offers, promotions and joint marketing offers about new products, services, events and experiences, myAudi, sales and other auto related auxiliary services such as travel insurance, automobile insurance, accident & health insurance, etc.
We may also provide your personal data (including your name and contact details) to third parties including our marketing partners, financial service partners, etc. for the purpose of marketing their products and services to you, including all the items mentioned in the above paragraph.
We will only use your personal data for direct marketing after we have obtained your consent.