FALCON respects your privacy and is committed to protect your privacy online. Information is the foundation of our ability to provide greater customer service. Therefore, our top priority is to keep customer information secured. The information received from you is strictly used only by FALCON and FALCON’s authorized dealers. We provide information to our dealers in order to better assist your needs. But at no time will information be shared with third parties or anyone outside FALCON dealer network.
FALCON does not collect personal information about any individual website user unless it is knowingly provided by the individual. FALCON collects the following information: company name, address, country, phone number, e-mail address, types of machines used, types of machines intended to purchase, type of company, comments and questions as well as the models of FALCON’s machines. You always have the option not to provide the information we request. Some of the required fields may include your company name, e-mail address and business nature in order to further assist your request. The information gathered helps us determine our customer base and needs. FALCON uses the information provided by website visitors to answer questions, provide literature, and market FALCON products and services. By contacting us, you agree that any information or comments you provide may be shared between FALCON, its affiliated companies and dealers, and it may be used, without restriction, to process customer orders and improve or market our products and services.
FALCON shares the information with its dealers and departments at the company headquarters. Any third parties will not be able to receive any individual information. Information submitted by you is used only for the intended purpose stated at the time the information is collected. You may receive updates about FALCON products and services via e-mail. FALCON restricts employee access to your information in order to further protect your privacy. Only selected employees with the need to use that information, in order to better serve you, are able to view any details submitted. We make sure all information received from you online are as secure as possible against unauthorized access and use. The information you submit is stored on our corporate network at FALCON. If your information has changed or if you feel FALCON has incorrect information, please contact us to update your information.