CRM - Functional training imbibes the skills needed by the large and mid sized organizations of different sectors. The training explains how a Customer Relationship Management (CRM) application supports an organization in many ways including automating, organizing,and synchronizing various operations covering customers, business partners, sales, marketing, and operations. The participants will earn functional capability by learning through different scenarios and the associated practical solutions on CRM module.
However, there is no formal prerequisite for this course, the candidates having strong interest in CRM domain can undergo this SAP Customer Relationship Management (CRM - Functional) Training.