Service provided by the HELP FREELY FOUNDATION, F.C., hereinafter ("H.F.F."), domiciled in Calle Eduardo Benot, Number 1, 6th Floor, Las Palmas de Gran Canaria, 35007, Spain. H.F.F. is a nonprofit corporation organized and existing under the laws of SPAIN and duly registered at the Spanish "Registro Autonómico de Fundaciones" with the Charity Number: ES G-76201334.
Helpfreely.org faciliates fundraising that benefits nonprofits, associations, and any other eligible organizations (“Cause”), made possible by the online purchases of products or services that supporters of these Causes complete while shopping at participating merchant partners (“Partner”). Helpfreely.org is fully owned by the H.F.F., and references made to “we” or “our” or “us” in these Terms of Services (“TOS”), or mentions of Helpfreely.org, refer to both Helpfreely.org and the H.F.F.
Receiving news by email regarding changes to the Services, as well as additional Services, deals, special events, or programs to be offered to Helpfreely.org Causes. To stop receiving these emails at any time, please opt out by modifying your account settings or by clicking on the unsubscribe link at the bottom of the email.
Helpfreely.org collaborates with many different Causes, including charities, faith-based organizations, federations, houses of worship, educational institutions, associations, humanitarian groups, health organizations, and others. We are proud to provide these Causes with Services that contribute to raising money to support their projects as well as to strengthening relationships with supporters.
Helpfreely.org strives to collaborate with organizations that share our commitment to a world of equal opportunities that is free of discrimination. We will not work with any groups that promote violence, hatred, discrimination, intolerance, or any ideas that go against our vision and we reserve the right to use our own judgment in determining whether or not an organization coincides with these principles.
Causes may collaborate with Helpfreely.org through Registered or Non-Registered relationships.
A Registered Cause is required to provide the following: a logo, URL, and legal information about the organization. Making these materials and information available to Helpfreely.org means that you allow us to use them for the purpose of providing your organization with a co-branded Service that may include, but is not limited to, a co-branded version of our Site or the HelpfreelyApp™, as well as newsletter communication with our registered Users.
“Non-Registered Causes” are Causes that have not established a formal business relationship with Helpfreely.org. Non-Registered Causes are present on the Site in order to offer our Users more extensive donation options and may be added to the Site through two methods: directly by Helpfreely.org or at the suggestion of our Users. On the Site, we include a short description of a Non-Registered Cause, as well as a link to its website (if applicable); however, we do not offer co-branded Services to these Causes and indicate this on the Site.
We require a Registered Cause to maintain accurate payment details at all times, and failure to provide accurate information may result in delays in donation payment. Any relevant taxes or charges related to the receipt of donations or use of Services remain the sole responsibility of the Causes. Should a Cause find an error in a donation payment, it is that Cause’s responsibility to notify Helpfreely.org in writing within thirty (30) days of receiving payment; otherwise, after the 30-day period, the right to make a relevant dispute shall be waived.
It is the responsibility of the Cause to make sure that any changes regarding its information are properly reflected in the Cause’s Admin on Helpfreely.org.
Upon providing 15 (fifteen) days advance notice, a Cause has the right to cease their relationship with Helpfreely.org. The Cause is obligated to notify Helpfreely.org upon termination regarding its desire to either simply renounce its “Registered” status or to be completely excluded from the Helpfreely.org Site, thus relinquishing its ability to receive donations from Users.
A Cause may use the referral links that we have provided in order to raise extra funds but must remove a referral link from its site within two business days upon request by Helpfreely.org. You will not hold Helpfreely.org liable with regard to the use or proper functioning of any referral links.
Attempting to offer Users any kind of direct remuneration for completing transactions with our Partners.
Helpfreely.org receives marketing funds from Users Qualifying Purchases made using one of our Services, and these funds come from the Partners, agents, or third parties. Donation percentages as listed on the Helpfreely.org Site are calculated on the net purchase price (no funds will be received in relation to taxes or shipping and handling costs) and reflect the amount of funds Users can raise for their chosen Causes. Up to ninety-five percent (95%) of all raised for the Causes, as indicated on the Site, will be redistributed by the H.F.F. as a donation to the respective Causes. The H.F.F. will use remaining funds to cover administrative, promotional, and other expenses, thus facilitating the future operation of Services and our Mission.
Helpfreely.org makes all commercially reasonable attempts at accuracy when providing these numbers, but actual marketing funds and the respective donations will always depend on the activities of Partners, agents, or third parties, as their commissions tend to change frequently and may vary according to the specific product or service.Helpfreely.org does not exercise any control over the policies of its Partners, agents, or third parties, nor is Helpfreely.org responsible for deviations in marketing funds.
Helpfreely.org issues payment to Causes on a monthly basis and by means of wire transfer once a period of about 120 days has passed after a Qualifying Purchase is made. Within this period, Partners have sufficient time to credit returns on purchases and send funds to Helpfreely.org.
However in some cases this period could be longer as certain types of goods or services may have longer cancellation periods. Certain holiday products or services, for example, may allow cancellation until the time of actual consumption or use of the goods or services. In these particular cases Helpfreely.org will await the time of actual consumption or use of the goods or services before being able to make the resulting donation.
Payment of donations requires a minimum balance in raised funds per currency as detailed in the following table. Once the minimum balance threshold is met, a Cause may request payment provided they have given us the necessary Tax ID and bank information (including a digital copy of their official bank details, such as a RIB, IBAN, BIC, SWIFT, etc), all of which must be approved by our accounting team prior to payment. Please note that payments made in EUR to bank accounts located in European countries will be made through the SEPA system. In order to carry out payment, the bank account must be active and valid in the same country in which the Cause is legally registered. Payments in EUR to bank accounts located in countries outside of the Euro zone, as well as all payments in any currency other than EUR, will be made using Paypal. Any additional payment requests must also meet the aforementioned requirements, including the minimum balance. We ask that each Cause maintain accurate and up-to-date information at all times to facilitate payment. You accept that the H.F.F. retains a Fee of all funds to be paid to each Cause in order to cover administrative and running costs for the Foundation. Said Fee is calculated based on the Cause's HelpRank at the time of the payment requests, resulting in a Fee of 5% for a HelpRank greater than or equal to 6 points, a Fee of 8% for a HelpRank between 4 and 5.99 points, a Fee of 15% for a HelpRank between 2 and 3.99 points, and a Fee of 25% for a HelpRank of less than 2 points. Each actual donations payment will reflect the remaining funds raised for a Cause by our Users after the H.F.F.’s Fees have been subtracted. Note that H.F.F. will always transfer the net amount due to any Cause; however, it will not be held responsible for any surcharges made by your bank for receiving payments, currency changes, or other such costs.
Partners, agents, or third parties fail to report a transaction to us. In order to protect privacy, Helpfreely.org cannot access information regarding a User’s activities once that User enters a Partner or other third-party’s site. An ID number is created when the User accesses a Partner’s Service, and then this ID number is used to locate and assign the related transaction to the User’s selected Cause. Should the Partner, agent, or third party not report a transaction for any reason, the information required to make the related donation payment may not be available. Upon notification of missing transaction information, Helpfreely.org will attempt to resolve the issue with the Partner, agent, or third party; nevertheless, the Partner maintains the right to make a final decision concerning donation payment.
A Cause does not coincide with our TOS. In order to protect Users, Helpfreely.org carefully reviews all organizations to check that they meet the Cause Eligibility requirements. Helpfreely.org maintains the right to redistribute funds raised for Causes deemed ineligible for donation payment to other Causes in our system, as we see fit.
In case of Termination of Services with a Cause, Helpfreely.org has the right to redistribute the corresponding funds to other Causes in our system, at our discretion.
You understand that Helpfreely.org has the right to use any funds raised for or owed to a Cause in order to cover any charges owed to Helpfreely.org by that Cause. After a period of 12 months of inactivity, we may cancel the accumulated balance generated by a Cause, as we deem fit. It is the sole responsibility of a Cause to pay any and all taxes, fees, and/or social security related to the payment of donations as made by Helpfreely.org.
You understand that neither this agreement nor any of its parts should be construed as establishing an employer-employee relationship or partnership between Helpfreely.org and your Cause.
You understand that the information, data, software, graphics, videos, text, images, photos, logos, typefaces, sounds, and other material included in the Services are under the lawful protection of copyrights, trademarks, and other intellectual property or proprietary rights. You also understand that, unless otherwise allowed as stated in these TOS, you are prohibited from changing, deleting, or otherwise removing, publishing, transmitting, participating in the sale or transfer of, or producing any derivative works from any of the Services. You agree and accept that full ownership rights regarding the Services, which are not limited to but may include, the Site (excluding any Cause Created Content you provide), and the HelpfreelyApp™ shall remain at all times in the hands of Helpfreely.org and its licensors.
You are prohibited from copying, changing, reproducing, reverse engineering, reverse compiling, or making any attempt to gain access to the source code or algorithms used in any features or functionalities of any of the Services. You will not make any promises and/or undertake obligations for or on behalf of the Partners or the Users. You may not in any manner, contribute to creating artificial traffic to the referral links. You are also prohibited from employing any software, device, routine, or other method that could interfere with the correct operation of the Services, as well as using any automated means, which include but are not limited to, robots, agents, scripts, apps, trojans or spiders that aim to alter, modify, monitor, access, or copy the Services. You also agree not to copy, alter, modify, reverse engineer, grant a security interest, rent, loan, lease, sell, sublicense, distribute, assign in, or otherwise transfer any right to the Services or any technology underlying the Services. Any rights not expressly granted here within are maintained solely by Helpfreely.org.
Causes may be able to post information and other material, such as reviews, comments, or videos ("Cause Created Content"), that will be visible to Users through Helpfreely.org. You are prohibited from submitting or uploading any information to Helpfreely.org for distribution on the Services that is not your own and to which you do not have full Internet distribution rights. Any Cause Created Content that you may provide us shall hold no confidentiality rights, and you agree to assume sole responsibility for such Content, as well as any consequences related to its posting or publishing online. When a Cause provides Helpfreely.org with Cause Created Content to be included in the Services, that Cause agrees to give us the perpetual, worldwide, royalty-free, non-exclusive, and irrevocable right and license, including comprehensive rights to use, distribute, reproduce, modify, edit, publicly perform, and/or display, sublicense to, and otherwise transmit the provided Cause Created Content on the Services, as well as any co-branded or syndicated versions of any Services and in marketing and other materials relevant to Helpfreely.org’s business by means of any media format or channel. You also affirm that you possess and grant us all obligatory rights, consents, licenses, and permissions as detailed above and agree to make sure that your Cause Created Content is in accordance with the rules outlined below in “Cause Created Content Conditions”. Should any Cause Created Content violate these TOS, Helpfreely.org reserves the right (without the obligation) to use its discretion, without limit, in the pre-screening, refusal, or removal at any time and for any reason, with or without advance notice, of any Cause Created Content made available through the Services. Helpfreely.org does not accept any responsibility with regard to the continual monitoring or editing of any Cause Created Content.
Will NOT imply or make claims that your Cause Created Content or that of any Cause or Partner is sponsored, endorsed, or supported by Helpfreely.org.
Helpfreely.org Services are currently offered for Causes at no direct charge, but you will still be subject to your mobile service carrier’s normal rates and fees, which may include charges for such services as text messaging, data transfer, or internet access.
You understand that the H.F.F. includes in its database any confidential or personal data provided, as well as any received throughout the relationship, whether your data or that of a third party that has given express consent. This database helps us correctly manage the Services, such as payment to your Cause and updates regarding the Foundation’s campaigns.
The confidentiality and responsible use of your confidential or personal information is guaranteed by the H.F.F. and, at any time, you may access, rectify, cancel, and/or oppose your personal data by notifying the H.F.F. via the postal address given above or via email at info@helpfreely.org. We ask that you make reference to "Protection Data" in the message and include a copy of your ID card or Passport.
Causes are fully responsible and liable for the development, maintenance, functionality, and content of their own website and/or any social media accounts it has.
Our Services and the content of the Site will be made available for an indefinite period of time, except in the case of exceptional circumstances that make this impossible due to force majeure or technological errors. However, Helpfreely.org, at its sole discretion, reserves the right to terminate or suspend use of and/access to the Services and free content provided on the Site, which will not prevent us, whenever possible, from giving advance notice to any registered Causes that may be affected by the change.
Helpfreely.org maintains the right to periodically and at any time make changes to or suspend the Services (or any of its parts), either temporarily or permanently, providing prior notice or not. You indicate your consent and understanding that Helpfreely.org will NOT be held liable to you or any third party for altering, discontinuing, or suspending the Service (or any of its parts). You also understand that we may choose, with or without prior notice, to halt or eliminate your right, or that of any User or Cause, to access or use the Services, as a whole or any of its parts in particular, should we determine, in our sole discretion, that you have breached these TOS or that your continued access or use might break any applicable law or cause harm to any other User, Cause or to us. If you are a Registered Cause, you accept that any such elimination or halt would also result in the termination of your account and that we will not be held liable to you or any third party for suspending or terminating your access to the Services.
A registered Cause may request that his or her registered Helpfreely.org account be closed at any time by contacting us at the following address: info@helpfreely.org.
These TOS shall be governed by and construed in accordance with the laws of Spain, without regard to its conflict-of-laws rules or provisions. You consent to the personal and exclusive jurisdiction and courts sitting located in Las Palmas G.C. (SPAIN) to resolve any legal matter arising from these TOS.