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Registrant who accidentally pay twice?
Posted: Mon Mar 26, 2007 8:45 am Post subject: Registrant who accidentally pay twice?
I've got an event registrant who emailed me saying that she accidentally submitted payment for an event twice (actually she accidentally paid three times; she intended to only do two: one for her, and one for her fiancé). Looking at the emails that I receive when someone registers, I only see the single transaction for each of them. This may be a Paypal issue, but if so, how do I address it?
This is the event in question.
Feel free to email me (dboyles [at] gmail [dot] com) and I can provide some details if necessary.
Should be no problem to find and correct.
However, more information needed in order to investigate - Entrant name/email?
Email sent requesting additional details.
Thanks for fixing this for me, Steve.
No problem, Drew. Glad I could help.