REVE Chat is a multi-channel and cloud-based live chat platform. It offers users with solutions for live chat, voice chat, video chat, Facebook messaging, Viber messaging, and more. We compiled user reviews from around the web and determined that REVE Chat has generally positive ratings. We also shared its available subscription plans.
Users who gave REVE Chat positive feedback said that the program is intuitive to set up and use. Customers also like that there are plenty of live chat features available.
REVE Chat doesn’t have a lot of negative reviews online. However, users who gave REVE Chat critical feedback said that it should expand its integrations with other popular systems.
A user who gave REVE Chat a positive review on G2 Crowd likes that there are a lot of features available in the chat service. She said that the program is easy to use and has been a great solution for her ecommerce business in terms of supporting and answering customer queries in a prompt manner. She also mentioned that the visitor analytics feature has been helpful in understanding their customers.
A customer who gave REVE Chat a critical review on Capterra said that while the system works great, it would have been better if Zendesk integration is also available. He also wished that the trial period could be longer.
REVE Chat has three types of subscription plans: Standard ($15/month), Advanced ($25/month), and Enterprise ($50/month). The main difference between the plans is the availability of premium features such as video chat, voice chat, advanced reporting, screen sharing, co-browsing, integration support, and provision of a dedicated account manager.
Check out the list below of some of REVE Chat’s features.
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Does Reve Chat offer bulk discounts?
Yes, they offer lower pricing for higher number of agents. Contact their sales support for more information.
Can I upgrade/downgrade my subscription plan anytime?
Yes, you may upgrade or downgrade your plan anytime. You’ll be upgraded once the successful payment is made. However with a downgrade, it would apply at the end of your billing cycle. You can still continue to use the current plan until the next cycle starts.
This video provides an overview on how REVE Chat can help you offer instant live chat assistance to your customers.
Not sure if REVE Chat is the right fit for you? Read our reviews of all top helpdesk software or check out one of these three REVE Chat alternatives.