Write a paper, in APA format of no less than 1500 words, using your chosen organization and identify a position (e.g. sales manager) or group of positions (e.g. customer service agents).
· Define a measuring system that identifies those objectives’ effectiveness.
· The evaluation system must include measurable results for the appropriate outcome—cognitive, skill-based, affective, or return on investment—necessary to meet identified needs. Needs vary from organization to organization, so teams must approach this portion with critical thinking skills.
The evaluation criteria must be specific, measurable, time-bound, and include a plan regarding what method—survey, test, or performance evaluation—will gather data.