Aire Texas was awesome from my phone call to service rendered. They are always helpful, flexible and polite in setting up appointments, rendering work and finishing business in a very efficient and professional manner. I would recommend their services without hesitation.
Aire Texas recently installed a new Lenox air conditioner in my upstairs. While I have not yet had occasion to use the new unit since it is upstairs the three men did a very professional job in doing the work with very little disturbance to the rest of the household. Aire Texas was referred to me by my Home Warranty service.
This is one amazing A/C company. I got them thru my home warranty company. From the start Ruth was incredible and so friendly and efficient to deal with. Corey came out and assessed our issues very knowledgable and professional. The technicians, Zach and Maurice were awesome to deal with. They called, told me their names and their ETA. When they arrived they introduced themselves and gave me their card, making me feel very safe, I had the right people in my home. They were fast, friendly, efficient and knowledgeable. And the BEST THING EVER, they even saved me money from my original quote. Nothing like and honest A/C company!!! Highly recommend this company. I’ll be using them again!!
Awesome service! I trust this company.
Great service, Honest, best company I’ve delt with for AC service and replacement.
Aire Texas was an absolute jot to deal with. Ruth was fabulous as a first impression. She is wonderful at keeping me updating on my service dates. Cory was great, informative when he came over to assess my A/C issues. The technicians, Zach and Maurice were unbelievable. They called before their arrival, told me their names. Then when they came to my house, they gave me their card making me feel very safe that the right people were in my home. They were fast, and efficient. They even saved me money from our original bid. That is unheard of!!! SO wonderful to find an HONEST A/C company. I highly recommend this company. I will definitely being using them again. They were a pleasure to do business with.
What a relief to find a great A/C company right here in Plano! Both Ruth (who set and confirmed my appointment) and Kris (A/C engineer) were friendly, professional, timely and kept in touch with me each step of the way. Dealing with Aire Texas is easy and affordable! Thank you so much.
Chris is superb! Trustworthy, professional and honest, those are important qualities all repair professional should have.
Aire Texas always takes care of me. They work through my home warranty and make sure everything is right the first time. Corey is always on time and brings me up to speed on what is going on with my system. He is professional and does a fantastic job. I would recommend Aire Texas to anyone.
The entire team at Aire Texas offer friendly exceptional service. That includes Ruth in the office and Corey their diagnostic engineer. Both are highly professional, friendly and courteous. They are the best!
Kristopher H. Is a great technician and we really respect his opinion and advice. It’s great to have the same person every time! You always know you will get a quality of service with him.
This is a contractor with great customer service, technicians that are professional and courteous and I feel confident in what they do. Highly recommend them.
We had a great experience with Aire Texas. We were originally referred by our home warranty company. The follow up was right on time, the service techs were polite, prompt, and efficient…and HAPPY! They whistled and hummed their way through the job. Great guys!!
Excellent customer service. The techs were timely and very friendly. The work was done in a timely manner.
Fast, friendly and efficient. I would highly recommend for any and all heating and AC services.
I met this company through my home warranty and have had nothing but a great experience with them. The tech (Corey) was very professional and knowledgeable. Gave me some good tips having an older AC unit. When the unit broke down I had them come out for 2nd opinion and their bid came in cheaper than the other company (wont mention who) and was replaced in 3 days. I will use only this company for future AC needs. Ruth the lady who answers the phone is super friendly and always helpful. Use them-you won’t regret it.
Perfect. Chris is the best!
I am absolutely blown away with the quality of service I received. Brian came to troubleshoot a poor performing unit. This was a second opinion. He was able to find the issue within 5 minutes and it was a complete different diagnosis from the last company. Brian showed me exactly where the leak was and told me how it would be fixed. He also offered to disproof the diagnosis from the last company. In addition he looked at the breakdown from the last company and pointed out multiple lies and over-charges. Brian also made sure he contacted my home warranty while he was onsite and made sure the approval went through while I was there. I absolutely LOVED that I received a clear and broken down electronic receipt emailed to me within seconds. It was an absolute delight to deal with Brian. I want to give him 6 starts if I could. The actual repairs were done by Zach and Gregg, they did a fantastic job and their customer service skills were impressive. I also want to mention the very nice Lady (Ruth) who scheduled the appointment. It was a true joy to deal with this company. From now on Aire Texas will be my AC company. Thank you so much for a fantastic job.
Excellent service the people are friendly very professional and I will personally give 5 stars to the Corey keep the good work!
Excellent service! Great people! Thankful for their service in the hottest day of the year! Called at 4:30pm and they were at our house at 8am the following day and 15 mins later we have cool air!!! Great price for a weekend visit. Thank you!
Corey came out today and did an exceptional job! His work was not only thorough but also fast. I was very pleased with his professionalism and customer service. I am extremely satisfied and happy to have the service.
Many thanks to Chris for coming out at 10 pm and rewiring our unit to at least get us through the night! We’d also like to thank Kris for coming out the next day to replace the board. Great turnaround time and fabulous customer service. And Ruth was very considerate in calling us to schedule the appointment time and was even able to move it up to earlier in the day! We are calm, cool and happy today!
We have tried a couple of different air conditioning companies over the years but now that we have found Aire Texas they will be our service providers for life. The technician Zach arrived on time, was very professionally dressed, quickly diagnosed the problem and fixed our air conditioning issues promptly and efficiently. We loved them so much we now use them at our store. I love that they will work on our residential and commercial properties both professionally and economically.
Brian Reeves was professional and personable. He answered all of my questions. We enrolled in the maintenance plan that Aire Texas offers and couldn’t be more satisfied.
We definitely recommend Aire Texas. From the first call to set-up our appointment through our service visit they were very easy to work with and made the entire process go smoothly. They were on time, courteous and honest and our heater is working again!
Great company that gets it done right the first time! My tech Chris was prompt professional and friendly!
Great Service! I couldn’t be happier! They were more than courteous and went out of their way to make sure my air conditioning was in top shape. I would recommend them to anyone!
My tech, Chris, came out and explained exactly what was going on with my system and how we could get it running the best that it could. He was friendly, polite, and prompt. I have dealt with this company many times and they are honest and knowledgeable. Five stars all the way!!
Trust these guys to do you right. I like a company that strives to win your business for life, rather than scam a quick buck. Or as I like to say, is “in business to make a living, not a killing”. One of my AC units started blowing warm air. After having had “another company” tell me my compressor was shot and that I should replace the entire system, indoors and out, with an updated one – and left me with a disabled unit and a quote for a lot of money – I wasn’t going to spend a few thousand bucks without at least a second opinion and a competitive quote – and I’m sure glad I found Aire Texas! My problem turned out to be a very common one – an inexpensive part called a start capacitor. With quick part replacement and a pound of coolant, they had me fixed up in minutes for a nominal charge. Aire Texas’ tech was straightforward ,- eye contact and a firm handshake – handed me his card at the door. As we chatted while he worked, the tech spoke of honest, old fashioned values , leaning toward repair rather than replacement. Yes, he agreed newer units are more efficient and I should consider upgrading – but he didn’t try to trap me into it. In a business fraught with shady players, Aire Texas is an honest breath of fresh Aire!
Corey Hopkins from Aire Texas did a great job. He arrived at the appointed time and was able to diagnose the problem and fix it quickly. In addition, he was extremely professional. He explained the problem and the steps he had to take to fix it to my satisfaction before any work was performed.
They were the company that my home warranty sent out to repair my AC. They seemed very knowledgable and honestly seemed like they were trying to save me money. As a first time homeowner, they quickly won me over as a customer. I’ve since paid them for spring cleaning of my unit.
Excellent and prompt service. Kris was very nice and knowledgeable. He as actually early and had my problem fixed within ten minutes. Very professional and I would definitely recommend them.
Great efficient service. Our service technician was Corey–a familiar face. He had come out to our home before when the home warranty service sent him. He was professional, knowledgeable, and worked hard to solve our AC system problem. He was courteous and explained all steps of our air conditioner’s problem. I would highly recommend Aire Texas to my family, friends, and neighbors. Thank you for a job well done!
Brian Reeves was very professional and offered common sense solutions to my problems as well as being extremely friendly. I definitely recommend Aire Texas and Brian Reeves to anyone who needs service in the DFW area.
Corey Hopkins was the representative that performed the maintenance on our air conditioning system today. He has been at our location in the past, and in each case he has been courteous, professional, helpful, and keeps us informed about the work he does and the care of our units. I hope that when Aire Texas sends a representative to work at our house in the future, they send Corey.
Technician Corey Hopkins addressed issue that other repairman had not solved. Very polite, courteous, and professional. HIGHLY recommend.
It is always a fear when you call a service company to fix a non running A/C. Fear no more, Clarence Medley came over from Aire Texas. Not only was he professional and friendly, he really knew what he was doing! Thank you Clarence for your fast, courtesy and knowledgeable service. I will be happy to give anyone my testimonial for Aire Texas and Clarence.
This is the third time I have had Aire Texas at my home for repair/maintenance work. The first time they were referred by my home warranty. The technician was very professional and was able to fix the problem so I decided to sign up for their maintenance program. So far I have had a fall and spring maintenance work done on my heating and AC unit. On both occasions, Corey Hopkins was my technician. He was very nice, professional throughout his work at my house. I will continue to use Aire Texas for my maintenance and would recommend the company without hesitance.
Had a great experience with my HVAC tune-up & service. Corey Hopkins was the Diagnostic Engineer and he was punctual, professional and personable. I asked a lot of questions and he gave me thoughtful answers to help me maintain my ancient Lenox system.
My home warranty company sent Aire Texas out to repair my A/C and less than 24 hours later it is all complete. The technicians are professional, know their business and get the job done, regardless of what time it is. I could not be happier with the service I received. Top notch all the way!
You provide excellent service and attention. I am so happy I changed to your firm from a previous provider. Also Texas Aire contractor’s technicians are super nice. Thanks for your service.
Excellent service. Obtained an appointment easily and the service call was prompt (call made prior to let me know they were on the way). Extra steps were made to ensure the service was done in the best manner. I would recommend.
We have lived in our current home for over 8 years and have had numerous AC/Heating contractors onsite to handle various repairs and maintenance of the systems. Aire Texas is by far the best contractor that we have worked with. It is not only the detailed knowledge that is clearly displayed by their technicians but the overall approach to customer service. The communication between them and you as the customer is timely and they keep you informed of time frames, delays, status and any other information that you need to be aware of. In my mind I also had a very high level of confidence in the diagnosis and the final result, something I have not really felt with many other contractors. I highly recommend Aire Texas for any AC/Heating issues and will refer them to any neighbor that may ask me.
They did an excellent job of showing up, on time, doing the service check, and providing honest and accurate information about proper maintenance on the units. We would prefer them to do all air and heating service.