With over 15 years' experience in multi-channel operations and eCommerce marketing growth, Chloe uses her insights to tackle the gritty problems facing online retailers every day.
Best selling author, international speaker, and host of both the eCommerce MasterPlan Podcast and Virtual Summit.
Chloe is one of the Top 50 UK influencers in eCommerce and Shipping (Scurri 2019), and the podcast is regularly included in lists of the top eCommerce and business podcasts in the world.
Chloe Thomas has been in eCommerce since 2003, she’s worked client-side, agency-side, and adviser-side. Working with a wide variety of retailers from high street omnichannel operations, to fresh online start-ups, covering international launches, subscription, B2B and even dabbling in marketplaces.
Chloe’s speciality is solving eCommerce marketing problems from how to increase new customer acquisition, to improving the performance of email marketing newsletters, or finding the right new website provider.