The Online Business Communication chapter of this Internet & Social Media Marketing: Help & Review course is the simplest way to master online business communication. This chapter uses simple and fun videos that are about five minutes long, plus lesson quizzes and a chapter exam to ensure you learn the essentials of online business communication.
Verify you're ready by completing the Online Business Communication chapter exam.
Be Ready on Test Day: Use the Online Business Communication chapter exam to be prepared.
Get Extra Support: Ask our subject-matter experts any business communication question. They're here to help!
It is very important for businesses to use communication technology wisely. This lesson explores why companies need guidelines or a code of conduct for employees to understand the limits of cell phones, emails, texting, and social media.
Electronic channels of communication allow businesses to reach customers and communicate internally through the use of fax, text and email. Employees should be aware that there are both advantages and disadvantages to using electronic tools.
Businesses need to train their employees in the art of writing effective emails in the workplace. The key factors of a successful email revolve around having the correct knowledge of email formality, content, language and format.
Business communication has drastically evolved in the last decade. In this lesson, we'll look at alternative uses of communication that help improve quality, public relations and internal employee relationships through the use of blogs, podcasts and wikis.