This was my first visit to Japan and planning the details of my trip was becoming overwhelming. So happy to have found out about TripleLights and especially Koichiro. I can't say enough good things about him. He speaks excellent English and was easy to talk to. When I gave him a list of things that I wanted to see, he was able to quickly setup an itinerary for me that made sense given the locations to make the best use of my time. He even offered suggestions on other places to see that might interest me. Throughout the whole planning process, he was very flexible and answered all my questions in a timely manner. One thing that really stood out was his research into the places I wanted to visit. I know that he was unfamiliar with one of them and made a special effort to review the place ahead of time to make sure we didn't encounter any surprises on the way. As a guide, he made me feel comfortable from day one. He's dependable, funny, makes interesting observations and as an added bonus takes great pictures! I'd highly recommend his services to anyone looking for a guide.