In partnership with the Readiness Institute we offer the following workshop either as a companion (add-on) offline event, standalone offline event, or as an online masterclass.
This is the nature of operational excellence and the essence of its importance: The organizations that pursue operational excellence will achieve a state of readiness to quickly identify and decisively engage opportunities and threats and more rapidly develop and execute their strategies. In doing so, they will become a high-performance organization.
Progress does not come until a decision is made. How and when do we make that decision? Is accelerated decision making the competitive differentiator for the 21stCentury company as Lean and Six Sigma were the competitive differentiators for the 20th Century company?
Effective communication is critical to being an effective leader and creating alignment. Discuss the importance of being clear and concise. Debate and argument is healthy, even necessary – but how do we engage in a constructive manner? How do we master the art of persuasion? What are logical fallacies and how do we avoid using them? How do we recognize when they are being used on us and the countermeasures that should be considered?
The Captain on the Ship is the advocate of the mission, getting the ship and all souls safely to their destination. And the Ship’s Crew are advocates of their respective duties within their functional smokestacks. But the Ship’s Steward is the advocate of the Ship. Discuss the roles, responsibilities, and benefits of stewardship within an operational excellence program.
In this session, and building on what we have learned to this point. We will learn about the importance of red-teaming and debriefing. And we will discuss an organizational development model for building capacity and capability across the enterprise as we evolve our organizational readiness from process excellence through systems excellence to operational excellence.
Should you or your company be interested in hosting this workshop as a companion event, or if you would like to attend a stand alone event, contact us today.