Get informed, participate, improve my city easily, directly, 24 hours a day!
The CityZenApp SaaS Platform is a new approach to how a municipality provides services to its citizens.
The central point is the mobile phone while other channels (web, email, sms) are being utilized.
It is a key component which contributes to the implementation of the "Smart City" digital strategy of a Municipality.
The aim is to enable citizens to participate in the day-to-day operation of the Municipality and to improve the services, to inform, to provide useful services, to listen to their opinion and to become the point of daily and direct contact with the Municipality in an easy and direct way.
Category, Description, Photo, Location. The statement is made on site or if there is no network stored and submitted later. View status of submissions.
Submission of certificate requests and monitoring of the issuing process.
CityZenApp does not just focus on complaints and reports. It is a two-way communication channel with the Citizens.
In cases of e.g. where a municipality has an issue management system, CityZenApp is interconnected through web services. Information from Municipality website (news, etc.) is fetched automatically via RSS.
We develop a separate application for each Municipality, based on its needs.
We provide all the marketing material to promote the application.
CityZenApp consists of: a Mobile Application & Web App for Citizens, a Web back office for the Municipality personnel, and a Mobile Application for the external workers of the Municipality.
The main channel is the mobile phone, while other channels are utilized as well, such as micro web site, email, sms, as well as interacting with the platform through the use of a special 5-digit "Citizen Line" telephone number.
For the Municipalities a web based CMS is provided that supports user roles to manage all of the above services as well as access to useful analytics that constitute a decision-making tool for the better services of the citizens.
We are looking for strategic partners (we offer a white-label solution) and resellers worldwide.