and could you tell me how your machine is running now?
I seem to have lost that icon. So I can't do as you indicated. Please give me alternate instructions. I have a couple of internet connection issues. When I use desktop icon in regular mode, I have real problems. If I go to start open up programs, window explorer, then go back to C: and click on internet explorer = it seems to open up and run fine. Do I simply need to delete the icon and reset it ? May need instruction for that. Also I do have Mozilla Firefox, so could I if I chose to uninstall windows explorer then reinstall from whatever source, possibly microsoft website thru firefox connection ? In firefox in safe mode I sometimes get shockwave flash error, recently uninstalled adob flash player 9.0 I think. If you want to finish what you were trying to walk me thru first and then go back to my other software questions, this is fine. So, still need instructions on how to get combofix to process your last instruction to me.
we will go another route and run an additional program to see if we can sort your icons out.
I have a couple of internet connection issues. When I use desktop icon in regular mode, I have real problems. If I go to start open up programs, window explorer, then go back to C: and click on internet explorer = it seems to open up and run fine. Do I simply need to delete the icon and reset it ? May need instruction for that. Also I do have Mozilla Firefox, so could I if I chose to uninstall windows explorer then reinstall from whatever source, possibly microsoft website thru firefox connection ? In firefox in safe mode I sometimes get shockwave flash error, recently uninstalled adob flash player 9.0 I think. If you want to finish what you were trying to walk me thru first and then go back to my other software questions, this is fine. So, still need instructions on how to get combofix to process your last instruction to me.
that may be beyond my knowledge but we can try a couple of things i know. otherwise, we will wrap up the malware issues and then take a look at those issues, though i suspect if they persist i will be pointing you to other parts of this forum.
I might have spoke a little too soon. When in regular mode it still sometimes has what seems to be time out issues like before. So, maybe we should finish the malware issues then I can test it again ?? I still have to reboot in reg mode and sometimes in safe mode to download properly. Then I can switch back to reg mode to run the application from the desktop (that's what I've been doing). Or do you want me to try as you suggested with the icon thing first ?
no harm in trying the icon fixes first.
Registry key hkey_local_machine\software\dsi\\ deleted successfully.
I had a problem getting Step 2 to work properly. The path where dss.exe was different from what you wanted me to do. When I simply clicked on that icon it ran the exe file and the following generated. However, I was unable to get the file association tool to run as instructed. Haven't done this yet, but there are probably three subdirectories to go thru for where you indicated desktop. I believe what happened is that somehow the system moved many of those things that were in the desktop to c:\documents and settings\fr.bak\desktop. Should I manually move them back and try to then follow your instuctions again ?
I completed step 1 and 2, 2 errors found and corrected. After step 1 of Find AWR (step 3) this is the result, is this normal ? I didn't move past this step.
After step 1 of Find AWR (step 3) this is the result, is this normal ? I didn't move past this step.
this is normal, it indicates that you do not have this infection, which is good news , no need to go any further with it.
I believe what happened is that somehow the system moved many of those things that were in the desktop to c:\documents and settings\fr.bak\desktop. Should I manually move them back and try to then follow your instuctions again ?
do you recognise fr.bak? any idea why your system should move things to this folder?
also, could you give me a description of how your system is running now?
That directory did not exist until just recently, those files were moved during one of the downloads and executions that you had me perform. The system itself seems better, although I am still having issues in whatever internet connection I use. In safe mode I seem to get that error message about Shock Flash causing activity to cease. In regular mode, sometimes I can open up an initial screen, when I click to go to an option, it basically slows down to a crawl and seems to time out (still). I haven't done a whole lot in the other applications so can't say for sure, although it does feel more responsive. Wonder what the next step might be ? Uninstall then reinstall internet explorer perhaps ?