Please read the terms and conditions before using the LunarSand website. Please be aware that by using the LunarSand website www.lunarsand.com you are agreeing to the terms and conditions outlined below and throughout the website. Please be reassured that we are a legitimate business and can be contacted at any time.
LunarSand has the right to discontinue the sale of any product at any time without warning or prior notice. In the rare event that an item you have selected is discontinued or out of stock we will contact you immediately. You will be invited to: make a new selection; wait for new stock (if available); or receive a store credit or refund.
Orders cannot be changed or cancelled once the product has been dispatched (posted). Any changes made after this period will be at the buyer’s expense. Please ensure that your address is correct before proceeding with your order. LunarSand cannot take responsibility for lost parcels due to incorrect addressing and is not liable to replace stock. If you realise you have made a mistake, contact us as soon as possible and all efforts will be made to help resolve any issues.
To ensure a safe Internet shopping environment for both parties we only accept payments made via PayPal. PayPal also accepts one time credit card payments if you do not have a PayPal account. Items will only be dispatched once full payment is received.
You will automatically receive a receipt from PayPal when your transaction is complete. We may also send you a follow up email once your goods have been dispatched to let you know an estimated delivery date and any other relevant information such as your parcel tracking number.
We cannot be held responsible for parcels that are sent back to us due to them being uncollected or unsigned for. We also cannot accept responsibility for parcels that are not received, lost or stolen. Please note however that all attempts will be made to ensure that you do receive your parcel and that you are happy with your LunarSand experience.
LunarSand has the right to cancel all orders we deem to be fraudulent without warning.
This website is owned by LunarSand and is subject to copyright. The website, logo, visuals and other content is the property of LunarSand and is protected by copyright laws.
LunarSand presumes that if you make a sale through this website you are over the age of 18. If you are not over the age of 18 a parent or guardian must be involved in the sale. You acknowledge that you use this site at your own risk. LunarSand will not be held responsible or liable, directly or indirectly, for any damage or loss caused by or alleged to be caused by or in connection with the use to this website or service, the use of other websites or material posted by any third party. We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
Our website may contain links to third­party web sites or services that are not owned or controlled by LunarSand. LunarSand hasno control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that LunarSand will not be responsible or liable, directly or indirectly, for any damage or loss caused by or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services. We strongly advise you to read the terms and conditions and privacy policies of any third­party web sites or services that you visit.