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1. BE AN OBSERVER OF YOURSELF – what are you feeling and how are you coping? Identify what is serving you well and what isn’t. Listen to that inner voice. Self-awareness is the first step towards managing your emotions and interacting with others.
3. TAKE SOME TIME OUT. Do some breathing exercises (just be aware of your breath and take some slow, deep ones): find something to do that relaxes you, even if it is only for a few minutes (meditate, listening to music, take a walk, play in the garden, DANCE). Release and let go! And, don’t forget to LAUGH once in a while – HUMOR is essential.
4. THINK BEFORE YOU SPEAK. There’s a reason why you have 2 eyes and 2 ears and only 1 mouth! Consider the consequences of how you will react to a client, a family member, a co-worker, or anyone else that you interact with. Take that 6 second pause.
5. PUT YOURSELF IN THEIR SHOES. This is where Compassion and Empathy starts. How would you like to be incontinent? Unable to move easily? Feeling nauseous all the time? Understanding this can help you to feel good about your role as an ambassador of loving kindness, support and guidance.
6. TAKE CARE OF YOURSLEF. There are the obvious things – get enough sleep, eat well, exercise, get support for yourself. These are the EXTERNAL factors that need your attention. But EQ concentrates on the INTERNAL factors – the heart of it all!