How I.T. Works: A Class for the Curious turned out to be one of the best days yet at Your Computer Hero!
We hosted 10 parent/child groups at our shop in Ramsey, MN. Each group completed 4 steps to disassemble and explore a laptop, identifying 10 different parts. Kid and parents walked through a self guided, hands on experience while our Tech Heroes where available to answer questions.
This class was enjoyed by all who participated and filled up fast! We are planning to do it again in the summer. To be the first to find out about classes like this and other events at Your Computer Hero sign up for our monthly email here.
This entry was posted in Uncategorized on March 28, 2018 by Jenna MacLennan.
Have you ever walked into a business and felt like fresh meat? I have. The sales-person greets you by saying “How can I help you?” but is really trained to sell and up-sell the company’s most profitable merchandise. So, “How can I help you?” really means “How can I use you?” Nobody likes this. This is not the fault of the sales person, but the company has lost their way.
At Your Computer Hero we strive to keep I.T. personal, so “sales” is not part of our playbook, but serving is. We HELP! This subtle value makes all the difference.
Helping means listening carefully and suggesting options.
Helping means supporting, respecting, and understanding what YOU want.
Helping means patiently listening to YOUR specific problem and offering expert solutions.
Helping means focusing on YOUR need not our bottom line.
Our tech saturated world has created epic changes in how we relate. At Your Computer Hero, serving people personally will never go out of style. Since 2004, Your Computer Hero has been helping people by providing computer repair in Ramsey MN. Call or stop in for a quote on your next computer service.
This entry was posted in Uncategorized on March 21, 2018 by Jenna MacLennan.
If it’s your kid’s eyes, your identity or your bank balance that you want to protect from outside threats we suggest ESET. Download ESET Here.
We think I.T. is personal at Your Computer Hero. We exist to help bring you PEACE of MIND about your technology. If you have concerns or unanswered question about your data network security mn call us at 763-229-4467 or send us an email!
This entry was posted in Uncategorized on March 14, 2018 by Jenna MacLennan.
Are you missing out on productivity because of slow computers? Most people understand the frustration of waiting for a slow computer, yet employers aren’t always dialed in on this issue. I (Jenna) walked into a local business recently and was met by a very frustrated employee. She was waiting 2-3 minutes each time she wanted to access a work related online database, which was many times each day. She was ready to throw the computer out the window and walk off the job because of the frustration.
There could be many reasons why this computer was not running optimally. That is why we offer an 11-point diagnostic on computers like this on. It is the basis for deciding whether it is worth fixing or replacing. The cost of paying this employee to watch her computer grind away will far exceed the cost of maintaining this computer and keeping this employee happy and productive.
This entry was posted in Uncategorized on March 7, 2018 by Jenna MacLennan.
This month are having awesome giveaways!
2 HP wireless computer mice.
Prize drawings will happen at 2pm on Saturday, March 31st at the Ramsey Business Expo-but you don’t have to be present to win.
This entry was posted in Uncategorized on March 6, 2018 by Jenna MacLennan.