Human beings come equipped with massive contradictions and imperfections. Our emotions battle with our intellect. Our community spirit wrestles with our selfishness. We think thoughts both lofty and low and emit smells both lovely and, uh… not.
Massive, meaningful culture change IS possible in the business world. Not only is it possible—it happens all the time.
So you’ve recognized the symptoms of a dysfunctional workplace—dishonesty, lip service, defensiveness, deflecting blame, conflict avoidance, gossip—and diagnosed the disease. You’ve confronted the problem head-on. Good work.
Now it’s time for the cure.
We’ve all been there. You walk into a bank, restaurant or store and suddenly feel it, that vague sensation that all is not well. It drips from the ceilings and sits in puddles on the floor. The employees are lost in thought, unable to decide whether they’d rather be somewhere else or stay and kill each other. And you’re the lucky one bathing in all the poison they can ladle up.
What Kind of Whine Do YOU Serve?