A maximum deposit of 25% of the tour fare per person must be paid as reservation fee. The balance of full payment must be made within 14 days before the date of departure for Free Independent Traveller (FIT) tour packages and 21 days for group tours packages. A failure to comply with this requirement may result in the cancellation of reservation and forfeiture of deposit.
Upon confirmation of the tour any subsequent change made to the reservation is subject to an amendment charge of RM50.00 per person per change.
Cancellation of reservation must be made in writing to avoid any misunderstanding. If the company receives notice to cancel 30 days or more before the date of departure, a minimum administrative fee of RM50.00 or 10% of the tour deposit (whichever is lower) per person will be levied.
The respective airline's cancellation policy on special promotional fare shall apply in addition to the cancellation charges as set out in clause above (Note: The airline ticket is restricted and subject to the Airline's Terms and Conditions. It may be non-endorsable, non-reissue able, and non-refundable and no reroute able. Any alteration in routing or change of date of travel by any passenger is solely at his own risk. The company or its associated agents shall not be held responsible for any inconvenience caused and extra expenses incurred. However, any refund made by any airline for a cancellation made 2 working days or less before the day of travel for non-promotional fares shall be paid to the tour member less any administration charges incurred by the tour company).
Cancellation of booking must be made in writing to avoid any misunderstanding. If the company receives notice to cancel 45 working days or more before the date of departure, a minimum administrative fee of RM30.00 per person or 2% of the tour fare (whichever is higher) per person will be levied.
The respective airline's cancellation policy on special promotional fare shall apply in addition to the cancellation charges as set out in clause above (Note: The airline ticket is restricted and subject to the Airline's Terms and Conditions. It may be non-endurable, non-reissue able, non-refundable and non-reroute able. Any alteration in routing or change of date of travel by any passenger is solely at his own risk. The company or its associated agents shall not be held responsible for any inconvenience caused and extra expenses incurred).
The company reserves the right to cancel the four due to any act of god, war, strike, riot or order from the Government of Malaysia which is beyond its control.
08-14 working days before the date of departure - Full refund of tour fare and a compensation of RM50.00 per person.
01-07 working days before the date of departure - Full refund of tour fare and a compensation of RM75.00 per person.
On date of departure - Full refund of tour fare and a compensation of RM100.00 per person.
(1) Prices shown are current at the time of publication. Tour information and the price list from part of the brochure. The prices are subject to change due to increase in airfares, other transportation costs, hotel rates, exchange rates, government tax, etc. Therefore the company reserves the right to increase prices on condition that it informs the customers accordingly before the confirmation of the tour.
Return air ticket, not including all airport taxes and whatever applicable taxes.
The company reserves the right to cancel or withdraw any itinerary, or any reservation made for a client or decline to accept or retain any person from being a tour member if he is likely to endanger the health or safety, or impair the comfort or enjoyment of others on the tour. The company further reserves the right to cancel the reservation if for any other reason any carrier, hotel or other contractor refuses to allow any participant to participate in the tours. If any of such events, the company's sole liability shall be to refund to the tour member any moneys paid, less the amounts for services already utilized, and the administration and cancellation fees.
All tour members are encouraged to buy travel insurance to safeguard themselves against sickness, loss of money, cancellation, flight delays or lost baggage".