Welcome to the Safety and Justice Toolkit.
This toolkit is designed to be a general purpose utility. It does not exclusively follow one of the many models about Just Culture that one can find in literature, publications, magazines, websites or blogs. Where relevant, it points users towards more available material elsewhere. First and foremost, the toolkit aims to be as practicable as possible and help users determine, or rather, "interpret" human actions and behaviour during a safety event.
If you see something go right or wrong in a professional environment it is wise to be deliberate in how you react.
Advanced users: In the below list, find the level that best matches the observed behaviour. Then select one of the follow-ups on the same row to see suggestions.
Beginners: If you don't know how to select the correct level, check out the 'general purpose navigator' first to see how it works.
This toolkit supports the interpretation of human behaviour during a safety event. This may help you in implementing a Just Culture, whereby both accountability and organisational learning are optimally achieved. The home page shows the interpretor on the left ready for use, but if you want more information, check out the Welcome pages and the Theory pages first.
Need help selecting the right behaviour class?
Somebody made an error. These can be "slips" or "lapses", where an action was forgotten or the action was unintentional. Or it could be a "mistake", in which the wrong procedure was applied (action was intentional, follow up was not). First check the Routine test to see what you are dealing with.
Although the person knew about the rule and the rule in principle was workable, he or she decided that this was not applicable. Either this was done to help the company or client, or this could be done because of "personal optimization". First check the Routine test to see what you are dealing with.
Person knew there was a rule and person knew it was not followed, but that suited him or her just fine. Also known as "recklessness". Situations like this need to be dealt with radically and acutely. Read more >> Make sure you have checked out the Substitution test.
This page was last edited on 21 October 2018, at 04:38.