Yes I have sold my item, so happy.
Wow the paid quickly as well. Excellent.
I have waited a few days, ok payment is ok. Brilliant.
I will parcel it up and send it. Phew all done, I have got proof of posting so we are all happy.
Two weeks have now passed well they will have their parcel by now, oh no an email has just arrived stating that they havent received their parcel. What shall I do, ask them to wait a while longer? I have proof of posting so it should be ok?
No absolutely not, you need to act now before they escalate the case to ebay. Ebay very quickly find in favour of the buyer almost exclusively don't lose your money, acting quickly will save you time money and hassle. read this book now and fight your case from a strong footing. Once the refund has gone through is when it will cost you more money.