The Medaille College Policy Manuals provide information to students, faculty, administrators, community members, and the public regarding: governance and administration; campus community policies; employment; faculty policies; and student life and residence policies. Questions pertaining to Volumes I, II, III, or V should be directed to Human Resources. Questions pertaining to Volume IV should be directed to Academic Affairs. Questions pertaining to Volume VII should be directed to Student Affairs. The Medaille College Policy Manuals are reviewed and updated as needed.
Note: Effective July 2014, Volume VI: Selected Undergraduate Academic and Enrollment Policies has been removed; policies are reviewed and updated regularly in the College catalogs and the Admissions handbooks.
A student wishing to resolve an academically-related grievance is required to follow the Academic Grievance Procedure.
The student should contact the instructor directly and attempt to resolve the grievance.
If the grievance cannot be resolved between student and instructor, the student should contact the instructor’s Program Director/Department Chair. The grievance should be submitted to the Department Chair of the course in question.
If still not resolved, the student should contact the Academic Affairs Office.
**Note: All academic grievances must be made in writing. Academic Affairs reserves the right to meet with the involved parties. A student may appeal the Program Director/Department Chair’s decision to the Vice President for Academic Affairs. The decision of the Vice President for Academic Affairs (or his/her designee) is final for all academic matters.
A student wishing to resolve a non-academic-related grievance is required to follow the Non-Academic Grievance Procedure.
The student should contact the Institutional department in question directly and attempt to resolve the grievance.
If the grievance cannot be resolved between the student and the representative of the Institutional department, the student should contact the department’s Director/Supervisor. The grievance should be submitted to the department’s Director/Supervisor in question.
If still not resolved, the student should contact the Vice President of the department in question.