I am a Vodafone subscriber and my mobile number is 9811068370 (Prepaid). I feel cheated by Vodafone because I had been charged over Rs 200 for a service which I had never activated or used. There is a daily deduction of charges from my Balance and I have contacted your pathetic helpdesk yes PATHETIC bcoz more than a customer care it is a customer harassment. I have been complaining about these unnecessary and absolutely fake charges that is being continuously deducted from my account. I have got to know from customer care representatives that this is a charge for portalnmms. This is a service which I have never heard or activated or used and even don’t know anything about. They have asked me to send a message DCT VL to 144 which I did many times to deactivate the service. But still I am being charged for a non-sense service which I don’t even know what it is??????????
Is this the way Vodafone earn revenues by Cheating the customers and charging them fraudulently.
I want to claim for both monetary damages as well as for mental trauma and disturbance that I have gone through.
same thing which i’m suffering and no response from customer care either they put on hold or give some rubbish reason or refering different numbers which are invalid.fooling customers like anything disgusting.
Or what are you doing there?
Thank you for writing to Airtel.
MNP (port out) towards your Airtel (Phone) number 9995477945 .
validity of the same is only for 15 days.
we shall make every effort to revert with resolution at the earliest.
Oi called customer service rthey told me tro go to vodafone store..can u believe rthis thewy don have info and now I have to spend hours in vodafone store just to deactivate something oi haven’t heard of..something I don’t even kne exists..vodafone shud be clear on their website wht hidden chrgs they have in order to use their edge tech.vodafone big big big cheaters..loosers…I m leaving this netwrok as soon as I step out of this store…this is the second time I am in this store to inquie abt why money is being sdeducted for no reason..enuf no more chances rto this cheating netwrk provider..CHEATERS TO THE CORE…..