With Q Care, your organization will receive tailored services based on your needs and size. Services include everything from ongoing advisory for future-state of program, end user alignment to operational protocols, Help Desk and Solution Support, training (as needed), changes to configuration/connectors, and best practice insights. Leverage our team members to make the most of your marketing technology investment to take your marketing to the next level.
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Need help figuring out what tier is best for your company? Let us help!
Help desk and solution support, ongoing project core team meetings, training (as needed) for end users, as needed advisory for future-state of a program, identify necessary platform changes and enhancements (i.e. reports, connections, fields, and views), work with end users and technology providers to resolve technical issues.
Do I need a system administrator on top of Q-Care?
Q-Care offers both Admin Support and Admin Replace options, but with Q-Care Replace, we take on all the responsibilities of your normal administrator. We understand that people move on and up within organizations, and it takes a lot to hire on and train a new system administrator. With Q-Care Admin Replace you will always have a reliable admin. If your looking for extra support for your current administrator, please check out our Q-Care Admin Support.
I don’t know what tier or price is right for my organization?
Our tiered approach is primarily based on how many marketers you need supported. For Q-Care Admin Replace, our prices are higher for larger organizations based on the added complexity of fully supporting more marketers. If you still need help choosing between tiers, we would be more than happy to assist you throughout the process. Call 402-392-4017 or email us at support@quintovate.com.
Depending on your tier level, we set up weekly calls to discuss marketing technology advice and needs. We work hand-and-hand with your marketers to help you to reach higher levels of marketing maturity.