We want you to be happy with your Fablunch containers. If you're not happy, we're not happy. Here are some answers to your questions about how to return your Fablunch container.
5. What is the return period?
7. What happens to school lunches if I return my container?
OUR RETURN ADDRESS IS DIFFERENT FROM THE ADDRESS WE SHIP OUR CONTAINERS FROM. PLEASE DO NOT MAIL YOUR RETURN PRIOR TO CONTACTING US AND CREATING AN RMA.
After receiving your email, we will issue you a Return Merchandise Authorization (RMA). Please note that all Fablunch containers must be shipped back new and in their original packaging or a refund will not be issued. All returns must also be accompanied by a copy of your invoice and the RMA form.
Mail your return back to Fablunch. We will provide you with a return address when we issue the RMA.
Please note that the shipping costs you paid on your original order are non-refundable and you are responsible for all return shipping costs.
8. MAY I RETURN MY FABLUNCH CONTAINER WITHOUT CONTACTING YOU OR CREATING AN RMA?
If you have more questions, we're here to help. You may contact us by e-mail at info@fablunch.com and we will get back to you within 24 hours.