Acid foot care products may cause chemical burns or serious pain!
Be careful when buying tickets for Rugby World Cup Japan 2019™! Make sure you are accessing the official website before purchase.
Be careful when using home emergency service for faucet leak repair, unlocking, etc.
Consumer Hotline for Tourists has been launched.
NCAC Launches "Consumer Hotline for Tourists"
Results of telephone consultation through "Over-60 Consumer Trouble Dial 110"
Beware of contractual trouble at gyms; inability to cancel, expensive cancellation fee, etc.
FY2017 Summary of "Consumer Trouble Mail Box"
Regularly check video recorded by dashboard camera. It may fail to record due to SD card abnormality.
Beware of heat, leakage or explosion of batteries! Check batteries in emergency flashlight, radio, etc.
New private lodging business rules have been introduced! Before booking private lodging, confirm the total charges and cancellation policy.
Caution - Children are prone to burns from hot surfaces. Window of a grill unit remains hot even after use.
Intended to sell disused articles, but happened to sell precious metals! Many old people got in trouble with door-to-door buyers, especially when sorting out belongings.
Beware of accidents when using a grass cutter!
Don't reply to unfamiliar email or SMS! Spam emails may drag you into trouble!
FY2016 Summary of "Consumer Trouble Mail Box"
Trouble with a foreign multilevel marketing company that claims no relation to Japanese laws - Company is based abroad!? I was told that I could earn money by introducing someone.
It wasn't supposed to be like this! Trouble after buying a cheap smartphone - Confirm specific services and procedure, in addition to price.
Be careful when solicited to buy virtual currency by your acquaintance or at a seminar. Don't believe words like "It's surely profitable".
Beware of trouble with online travel bookings; it turned out to be unreserved when arriving at hotel!?
FY2015 Summary of "Consumer Trouble Mail Box"
FY2014 Summary of "Consumer Trouble Mail Box"
Cancellation of contract with an adult website business cannot be negotiated by an administrative scrivener!
This section picks out hot topics on consumer issues and gathers relevant articles on this website.
Press releases (warnings associated with recent consumer troubles, product test results, etc.) and NCAC NEWS.
This section introduces consultation services with which you can communicate in English and some other languages.
If you have any comments on this home page, please send e-mails to webmaster@kokusen.go.jp You can't file any consumer complaints by e-mail.