Are you smelling gas odors?
Is the appliance on Natural Gas or LP Gas?
Has painting or staining in the home occurred recently?
It is normal to sometimes smell a slight odor of gas when using the cooktop.
If you smell gas when not using the cooktop, check to be sure that none of the surface burners has accidentally been turned on.
Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions.
If you cannot reach your gas supplier, call the fire department.
Covering the oven bottom of a gas product with aluminum foil can result in improper combustion and cause odors.
Ensure the appliance gas supply is correct (LP or Natural gas). These products come from the factory set for Natural gas.
Refer to the Installation Instructions to verify that the pressure regulator is installed correctly, the supply line pressure and the gas line pressure is correct.
All burner caps and burner bases should be properly installed BEFORE operating the cooktop.
Check that the correct size head and cap is on the right size burner.
Refer to the Use and Care Guide for proper burner head placement details.
Odors from painting or staining can react with the burner flame(s).
You may smell an odor when using the cooktop if painting or staining has recently been done.