PruTech has focused on providing client-centric solutions in the energy and utilities industries since its inception. In this constantly changing industrial environment, PruTech has an in-depth understanding of our client needs in the utilities industry. We help our clients to be efficient for them to thrive in this competitive industry.
Our consultants are developing, managing, and maintaining applications and systems to ensure that our clients stay ahead of their competitors. We also work with them to ensure compliance with government regulations and mandates.
PruTech Solutions can help utility service and energy companies with their labor and benefit management needs by implementing a centralized case management system, Customer Relationship Management (CMS), that allows HR staff to organize all caseload and employee requests. This online system provides HR documentation, online forms, compliance materials/training and reporting tools for each organization to manage and maintain all HR and benefit needs.
As an organization, managing all the customer data daily is extremely difficult especially when its located in many different applications and systems. Today, most organizations store and maintain the following data: marketing data, customer service interactions, emails, campaign open and click-throughs, purchase and return history, website visits and products viewed, etc. across multiple systems. A well implemented CRM solution will assist in organizing client information, set metrics, and provide insight for future sales campaigns for business growth and needs. A CRM solution provides opportunities to drive additional revenue from existing customers requiring thoughtful, strategic planning, can highlight opportunities to drive additional revenue from existing customers and play a central role in making sense of your organization's institutional knowledge.
PruTech works with its clients to create custom website designs and implementations that are easy-to-use, attractive and most importantly effective. Our custom web design services provide online corporate solutions that drive more site traffic and produce more sales for your organization.
Many of our clients have multiple applications, systems and infrastructure being hosted in multiple locations and data centers. Our team has many years of experience providing Network Management and Support services.
Are you looking to update or relocate your existing data center? PruTech Solutions can assist with your relocation, co-location, cloud hosting moves, or assist with any updates and redesign to your existing data center.
Only looking for performance improvements or security updates? PruTech Solutions can re-design your network infrastructure and optimize your software to make the system more secure and process at faster speeds.
Do you need on-going monitoring, consulting and help desk support? PruTech can provide effective leadership and expertise to support your network infrastructure and provide guidance on how to minimize issues and future risks to your system.
Our expert networking administrators and architects can become your outsourced IT department and respond to issues and outages quickly. We can cover everything from your servers and network infrastructure, to your computers, software, phone systems, workstations and mobile devices. PruTech can provide end-to-end solutions for all your networking needs.