There are absolutely no refunds for our products as they are downloadable goods!
This is because once you download our products, there is no way to return them.
• Make sure that your computer and or device meets the listed specifications of the product you wish to buy. We will not refund you for your failure to read all information that is provided with our products. Please read all descriptions and watch all of our instructional videos. They are there to minimize questions and concerns.
• If you are not computer savvy and do not know the basics of computers, then we DO NOT recommend purchasing our products. Our products are for those of you who are very familiar with computers and know their way around file types, folders, video, and audio basics.
• We strongly suggest you backup your files! Due to security reasons, we can't just send downloads every time you loose your downloads. After we send a considerable amount of downloads to your email address, eventually we will deny requests for more downloads and charge a $5 fee per additional download. Due to piracy and fraud, we have to protect our downloads and it is your responsibility to backup your files as hard drives will inevitably fail!