To ensure we are able to put things right as soon as we can, please read out complaints procedure below and we will respond promptly to ensure complete satisfaction.
Where we are unable to resolve your complaint using out own complaints procedure, as a Which? Trusted Trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event that we cannot remedy you complaint to your satisfaction you may wish to refer your complaint to them. If you wish to do so, please contact Which? Trusted Traders in the first instance on 0117 981 2929.