We ask that clients try their best to cancel an appointment 24 hours before their scheduled appointment time.
Please be courteous when booking appointments as our service providers work within specific time frames. Arriving to your service on time will allow for the full pampering you deserve. Failing to arrive in a timely manner could result in receiving a shortened service or having to reschedule the appointment.
Those clients who consistently cancel or reschedule appointments the day of, will be asked to only book their services on the day they wish to come.
For best results, ensure that hair growth period has been at least 3 to 4 weeks long. No exceptions per Tracey.