4 Week Deadline: This introductory module gives an overview of the profession of optometry and defines the roles and importance of the 3 Os. Medical, ophthalmic, and optical terminology as well as ocular anatomy and physiology are reviewed. This module covers office procedures, such as customer service and administrative tasks including; patient intake and flow, scheduling and referrals, recall systems, and the management of patient records and privacy. An overview of the certification program as well as the role of the optometric assistant are discussed.