How do I get a defective item, ordered on Thegoldentime.com, replaced?
All physical products sold on www.thegoldentime.com are covered under our 2 Days Replacement Policy. Notify us of any manufacturing defects or product damages at the time of delivery or within 2 days from the date of delivery, and we will issue a brand new replacement to you at no extra cost.
Please note: - Replacement can be for the entire product or part(s) of the product subject to availability of the same with Thegoldentime.com. Replacement is offered for the products sold by Thegoldentime.com only.
How do I cancel an order on Thegoldentime.com? Alternatively, how do I return a product ordered on Thegoldentime.com?
If you received the product, it will be eligible for replacement, only in cases where there are defects found with the product. Please refer to the 2 Days Replacement Guarantee above.
Note: All Electronics are Insured against theft and damages incurred during transit. If you receive a package that is open or looks to have been tampered with, do not accept it. Contact THEGOLDENTIME Customer Care on +91 9687366522, and we will have the issue quickly resolved.