Right-Click on the from the bottom left of your screen and click on File Explorer. Just like the screen shot below, type in %localappdata% and hit Enter on your keyboard.
First locate and Click the Intuit folder and then navigate and Open the following folders in this sequence below.
Once you get to the SmartVault folder, Copy and Paste any files you see listed here to another location on your computer such as your Desktop.
Please note* The files listed here are print jobs that did not get uploaded to SmartVault yet. Some files may contain the client's name that still needs to be printed to help keep track of what needs to be reprinted.
After copying the files to a new location on your computer, you may then Delete everything in this folder so that it is empty.