There are 10 top-rated car dealerships in your area and 28 to avoid.
We went by two times in December looking at used cars for my daughter for college. No one offered to assist us, even when we went inside. We were left to wander and look on our own. While I appreciate not being hounded by a sales person, I would have liked a least to have had a contact made and info on how to get help if we found something we were interested in.
This was the same on both stops at this dealership.
A new employee helped me so he was a little slower. However, the service manager assisted me extra when the service department wanted to take off the special keyed lugnuts and put on regular lug nuts by going with me to the car and finding the key that fit the lug nuts. If he had not taken the extra time, I would have paid extra to take off the special lug nuts and would have lost the security of tires being stolen.
The week after the oil service change, the undercover fell down while on the highway and we had to get assistance to zip tie it up. I am not sure if they neglected to make sure the cover was secured or not, but it makes me concerned that they would have not payed attention to that detail.
We went to look for a car and walked the used car section of their lot with no assistance offered.