Discussion in 'E-mail Discussion' started by wadearnold, Sep 8, 2003.
I have had two people that express that they are having issues with squirrel mail. Both are having the same issue and I am not able to re-create the problem. I thought I would post and see if anyone else has had this experience.
emails that were left in the squirrel mail inbox. Both people have expressed that email that was left in the inbox of squirrel mail was not being pulled from outlook and did not exist in squirrel mail anymore.
Any ideas... or should I tell them both to make sure that they log out of squirrel mail?
Outlook cannot download messages when Squirrel mail was accessing the mailbox. Because, Squirrel mail will create an exclusive lock over the mailbox when it is open. Try accessing the mailbox using outlook after logging out from Squirrel mail.
Since you say the problem is for only two users, ask them to try popping the mail using some other mailclient to confirm no problem in the mail client end.
Squirrel mail will create an exclusive lock over the mailbox when it is open.
I have a problem with this 'exclusive lock' with one of our clients caused by him using Outlook Express at his office, Squirrelmail/webmail at home.
The lock is on, but now the client can neither login to Squirrel Mail _nor_ access his mail via Outlook Express.
This is probably caused by him using Squirrel Mail at home, NOT logging off, and then trying to use Outlook Express at his work.
Is it safe for me to simply delete inbox.lock, or is there a better, or more recommended, way?
It's the cpanel installed squirrel mail - NOT our own install.