May 23, 2018 10:24 BST: BT is launching BT Plus, the UK’s first converged fibre and 4G plan that gives customers BT’s fastest speeds in and out of the home with a unique Keep Connected Promise, all on one simple bill.
BT Plus gives customers BT’s fastest unlimited fibre connection available in their area, including Ultrafast fibre with an average speed of 300Mbps and a 100Mbps speed guarantee even at peak times. In addition, BT Plus customers get a free upgrade to BT’s fastest 4G and double the mobile data allowance - helping them to make the most of a fast connection in and out of the home.
BT is introducing the UK’s first Keep Connected Promise. If a BT Plus customer reports a fault with their home broadband, BT will switch on free, unlimited data on their BT mobiles within an hour and will also send a free 4G Wi-Fi Mini Hub to arrive the next day, with unlimited data to keep customers connected at home while their broadband is repaired.
BT Plus will give customers Superfast or Ultrafast Fibre speeds and a free upgrade to the fastest 4G speed available on their network. Ultrafast Fibre Plus offers come with a 100Mbps speed guarantee (even at peak times), backed up with the promise of £20 compensation if the speed drops below that level. As with all BT plans, Plus customers will also enjoy free access to nearly 6 million Wi-Fi hotspots across the UK.
BT Plus customers will also benefit from 24/7 dedicated UK and Ireland support as well as a Broadband Price Freeze for 18 months.
We have a range of offers for new and existing BT customers to make it easy to move to BT Plus.
And for customers who have more than one mobile on their BT Plus account, they will enjoy double data every month and a free upgrade to the fastest 4G speeds - on all their BT SIMs and smart phones. Customers get a £5 a month discount on any BT Mobile plan as well as a further 20% discount on every additional SIM added*.
BT Plus bundles are available starting from £61.99. These include Ultrafast or Superfast Fibre Plus, with a mobile SIM plan starting from 1GB (500MB plan with 500MB free) up to 80GB (40GB plan with 40GB free).
BT Plus bundles provide great benefits and value for families. For example, a family of four on BT Plus can enjoy Superfast Fibre and four 10GB SIMs (5GB plan with double data) for less than £100 per month.