We are here to assist you in solving your service and repair problems.
Here are the dumped files for the Magellan Explorist 110 and 310. They can used to repair these two units should then get an error message, encounter the development screen or freeze on the splash screen.
Somehow the internal files have been corrupted. If the unit is under warranty, call Magellan and return it. Here is a test that may help you repair the unit yourself.
This is caused by a problem in the update process. We do not know how this occurs but we do know that what has happened is that the 310 has become "unbranded". The user is seeing the Service Screen and it will not respond under this circumstance.
The "Enter" fonction of the joystick does not work anymore.
New versions of 310 firmware may be used in eXplorists GC and 110. This firmware will allow you to use custom maps in these devices.
Customer contacted us with a sad story about just receiving his third replacement GC and it now refuses to POWER UP when started. Just like its two predecessors.
Further investigations on multiple cases where a 310 does not power up and WARNING!!.
We are investigating the phenomena that 310 units are coming in for repair that refuse to start up .. here are our findings so far ..
Broke your 110 310 or GC display. We have just received the New Display Screens from China. They address the daylight problems and have less glare and are Brighter and Better Contrast.
One of our members has a 310 and he is experiencing a problem with the Satellite Reception. Can anyone help him. This is his message.