PLEASE NOTE: Please allow 3-5 working days for processing of any letter requests you submit online. At busy times, letters can take 10-15 working days to process. If you require a letter urgently, you can come to The <i> desk in the Library where letters are produced while you wait.
If you are a student studying at a partner college you should NOT fill in the on-line forms. Instead, you should contact your college administration office to request letters or a council tax exemption certificate.