It has been identified from our recent patient survey that it would be helpful to patients if we provide a simple and efficient method for contacting our practice dispensary.
Our aim is to reduce the amount of telephone calls received by the dispensary and keep disruption to the dispensing process to a minimum.
We have therefore extended our current email system, not only to accept repeat medication, but also to receive all questions and queries, which will go direct to our dispensary team. All emails will be acknowledged and answered by the end of the working day they are received.
If you do not have email facilities, please contact the surgery main line and your question or query will be passed to the dispensary team who will contact you within the working day.
We would greatly appreciate your co-operation in using the email system, as it will help the efficient running of the dispensary and ensure we dispense your medication safely.