The Communications Section is responsible for answering both emergency and non-emergency calls for service. The Communications Officer assigned to this area also dispatch Police, Fire, and Emergency Medical Units. Due to the nature of the job, the center is in operation 24 hours a day, 365 days per year.
If you are requesting a copy of a 911 call email policeopenrecords@gwinnettcounty.com.
For all non-emergency responses please call 770.513.5700.