Needing to “take their development program to the next level,” The Arthritis Foundation, Ohio River Valley Chapter, asked Smith Beers Yunker & Company to provide coaching services to members of the Executive and Development committees of their Board in a joint session. Prior to the special session, Jim Yunker engaged each participant in a confidential conversation to ascertain expectations of the joint meeting, relative comfort with fundraising in general, and desire to increase involvement in friendraising and fundraising activities. These conversations enabled Jim to gain valuable insight into each board member’s experiences, talents, and concerns.