FileShadow, Inc. and its affiliates (referred to herein as “FileShadow” or “we”) collect information about you when you use our website at www.fileshadow.com and other websites, applications or other online services that we operate (collectively, the “Services”).
“Usage Information” is information that, by itself does not individually identify you, such as browser type, operating system, the webpages you viewed and how long you viewed them. FileShadow generally does not treat Usage Information as Personal Information unless required by applicable law.
We may link together different types of Usage Information or link Usage Information to Personal Information. If linked information directly or indirectly identifies an individual person, then FileShadow treats the linked information as Personal Information.
the contract that you have with us. For example, we use your information to maintain your account.
(b) Legitimate interests: We use your information when we have legitimate interests in doing so.
For example, we analyze users’ behavior to continuously improve Services and for administrative, fraud detection and legal purposes.
specific reasons. You may withdraw your consent at any time by contacting us using the information provided below.
User Provided Information: We collect information that you provide directly to us, such as when you create or modify your account, request customer support, connect the Services to your cloud storage, upload or transfer files into the Services, or otherwise communicate with us. This information includes (a) your name, postal address, email address and telephone number; (b) username, password and other registration information; (c) transaction-related information, such as when you download or use applications from us or register for the Services; (d) information you provide us when you contact us for help; (e) files and pictures in your cloud storage, and (f) other information you choose to provide and enter using the Services.
Information Collected from Third-Party Sources: We may combine information we receive from other sources with information we collect through the Services. For example, (A) if your employer uses one of our enterprise solutions, we may receive information about you from your employer; (B) if you engage with a third-party site application whose API we use (or who uses our API), we may receive information about you or your connections from such site or application; or (C) if you are referred to us by one of our referral partners, we receive information about you from such referral partner.
Do Not Track Signals: Some web browsers, including Safari, Internet Explorer, Firefox and Chrome, incorporate a “Do Not Track” (“DNT”) or similar feature that signals to websites that a user does not want to have his or her online activity and behavior tracked. If a website that responds to a particular DNT signal receives such DNT signal, the browser can block that website from collecting certain Personal Information. Not all browsers offer a DNT option and DNT signals are not yet uniform. For this reason, many website operators, including FileShadow, do not respond to DNT signals.
We may use the information that we collect about you to (a) operate and provide you with the Services; (b) enhance and improve the Services (e.g., by identifying business partners who can provide supplementary services); (c) fulfill any other purpose for which you provide your information; (d) carry out FileShadow’s obligations and enforce FileShadow’s rights arising under any agreement between FileShadow and you; (e) notify you when updates to the Services are available; (f) send or facilitate communications between you and other users (e.g., between a driver and fleet operator in connection with your use of certain features of the Services); (g) determine how the Services are used, analyze trends and improve the Services; and (h) to secure and protect the Services and prevent and investigate fraud and other misuses of the Services.
FileShadow shares your Personal Information as requested by you, for any purpose disclosed by FileShadow when you provide such information, to fulfill the purpose for which you provide such information, and in order to provide the Services for which you signed up, or were signed up, to your employer or any other person or entity for which you provide a fleet identification number in your use of the Services.
FileShadow may share your information (a) with FileShadow’s affiliates and business partners who help us provide, analyze and improve the Services; (b) with a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of FileShadow’s assets; (c) to comply with any court order, law or legal process, including to respond to any governmental or regulatory request; (d) to carry out FileShadow’s obligations and enforce FileShadow’s rights arising under any agreement between FileShadow and you; and (e) if FileShadow believes disclosure is necessary to protect the rights, property or safety of FileShadow, our customers or others.
FileShadow may disclose Usage Information without restriction.
If you would like to review, correct, update or delete Personal Information that you have previously provided to us or if you would like to suppress, restrict or receive an electronic copy of your Personal Information (if these rights are provided to you by applicable law), please contact us via email at privacy@fileshadow.com.
If you are a resident of the European Economic Area, you have the right to lodge a complaint with a data protection authority about how we process your Personal Information.
Notice to California Residents: California Civil Code Section 1798.83 permits individual California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at privacy@fileshadow.com. Please note, however, that FileShadow does not disclose Personal Information to third parties for their direct marketing purposes.
You are responsible for maintaining the security of any password or other form of authentication involved in obtaining access to password-protected or secure areas of the Services. Access to the Services through your credentials will be treated as authorized by you. Unauthorized access to passwordprotected or secure areas is prohibited and may lead to criminal prosecution. We may suspend your use of all or part of the Services without notice if we suspect or detect any breach of security.
California Minors: While the Service is not intended for anyone under the age of 18, if you are a California resident who is under age 18 and you are unable to remove publicly-available content that you have submitted to us, you may request removal by contacting us at: privacy@fileshadow.com When requesting removal, you must be specific about the information you want removed and provide us with specific information, such as the URL for each page where the information was entered, so that we can find it. We are not required to remove any content or information that: (1) federal or state law requires us or a third party to maintain; (2) was not posted by you; (3) is anonymized so that you cannot be identified; (4) you don’t follow our instructions for removing or requesting removal; or (5) you received compensation or other consideration for providing the Content or information. Removal of your content or information from the Service does not ensure complete or comprehensive removal of that content or information from our systems or the systems of our service providers. We are not required to delete the content or information posted by you; our obligations under California law are satisfied so long as we anonymize the content or information or render it invisible to other users and the public.
If you have any questions regarding privacy while using the Services or have questions about our practices, please contact us via email at privacy@fileshadow.com.