Direct Relief is an organization with strong values of responsibility and integrity.
We require directors, officers, employees and volunteers to observe high standards of business and personal ethics in the conduct of their duties and responsibilities. All employees and representatives of Direct Relief are to practice honesty and integrity in fulfilling their responsibilities and to comply with all applicable laws and regulations.
We must ensure that a clear process exists through which concerns, complaints, or allegations of wrongdoing may be raised, reviewed, and if necessary investigated by an independent resource to resolve the matter.
Direct Relief is committed to an environment where open, honest communications are the expectation, not the exception. We want our directors, officers, employees and volunteers to feel comfortable in approaching the appropriate individual in management or supervisor as applicable in instances where you believe violations of policies or standards have occurred. We also encourage members of the general public to approach the appropriate individual in management if they believe there have been violations of Direct Relief’s policies or procedures.
However, in situations where you prefer to place an anonymous report in confidence, you are encouraged to use this hotline, hosted by a third party hotline provider, EthicsPoint. You are encouraged to submit reports relating to violations or suspected violations pursuant to our Whistleblower Policy, as well as ask for guidance related to policies and procedures and provide positive suggestions and stories.