The General Data Protection Regulation comes into effect on 25th May 2018 and replaces the previous data privacy law, giving more rights to you as an individual and more obligations to organisations such as ourselves holding your personal data. The “right to be informed” means we must give you more information about the way we use, share and store your personal information.
Please read this document carefully, it contains valuable information about your rights and obligations.
We collect personal information from you when you submit it to us using the online enquiry form or when you submit personal information via the WhosOn Client, our live chat function. This information may include, for example, your name, email address, address, telephone number and any information you submit to us that identifies you personally.
The information you submit is used to process your request and may be entered into our database, for example if you have requested a quote for our products or services. The original enquiry form data is logged for marketing reporting purposes and is kept for 36 months.
When you visit the Site we may collect certain non-personally-identifiable information from you, via Google Analytics and our live chat software, WhosOn Client. This can include your IP address, browser type, operating system and the domain name from which you accessed the Site. In addition, we may collect information about your browsing behaviour, such as the date and time you visit the Site, the areas or pages of the Site that you visit, the amount of time you spend viewing the Site, the number of times you return to the Site and other clickstream data. Because non-personally identifiable information does not identify you, we may use non-personal information without restriction. For example, and without limitation, non-personal information is used within the company to improve our products, services, and website content and generate information about site visitors so we can make this website more useful.
improve the Site and our products and services.
Most web browser applications have features that can notify you when you receive a cookie or prevent cookies from being sent. If you disable cookies, however, you may not be able to use certain features on the Site.
request that we move, copy, or transfer your data to another data controller.
We may use the information we collect from and about you for the purpose of performing our obligations under any contract, or to take steps at your request prior to entering into a contract. This would include, but is not limited to, using information collected from and about you to: (1) fulfil your requests for products; and (2) engage in correspondence for the furtherance of any contractual discussion.
We do not provide personally identifiable information to unaffiliated third parties for their use in marketing directly to you. We will only send you promotional emails about new products and special offers where any required consent has been obtained. You may withdraw such consent and choose not to receive promotional email from us at any time by sending an email containing your request customer.service@hughes-safety.com. Note that this will not affect the lawfulness of any processing prior to your withdrawal.
in the event that our company or substantially all of its assets are acquired, your personal information may be one of the transferred assets. We may also disclose your personal information with your express consent.
We are committed to protecting the privacy of children. We do not direct the Site to, nor do we knowingly collect any personal information from, children under the age of eighteen. Children between the age of thirteen and eighteen must obtain the permission of their parent or guardian before viewing our Site. If you think that a child has provided us with personal information, please contact us. We will use reasonable efforts to delete this information. We are not liable for any unauthorized use of this website by minors.