Can I do an exchange in RepairShopr?
The best way to do this would be to click the Refund button on an existing paid invoice. Go through the standard refund process but don't click 'finalize refund' at the end.
Instead, go to the main invoice page and find the refund invoice. Add the new item to the invoice that the customer is purchasing as an exchange. Then mark the invoice as paid.
If the total balance on the refund invoice is a negative number, you owe the customer. If it's positive, they owe you.
How do I create an invoice from the ticket screen?
How do I use Prepay Hours (Block Hours)?
How do I send automated reminders for open Invoices based on aging?
What is a Quick Payment?
What does "Payment Method is set to use credit cards" mean?