The DoubleTree Suites by Hilton in Phoenix is looking for an energetic, customer service oriented individual to take on the role of Night Audit / Guest Service. Night Audit / Guest Service Agents during third shift are running nightly reports, balancing and posting banquet checks, balancing daily credit card receipts and transmitting while resolving any discrepancies. Perform all front desk duties such as: checking in and checking out procedures. Assisting guest with directions, luggage, printing boarding passes, etc. Provide exceptional guest service in accordance to brand and hotel standards.