Kuwait - Feb 8, 2017: Jazeera Airways KSC (Jazeera) today announced its 2017 full-year financial results. The company reported an operating result of KD7.7 million, and a net profit of KD8.2 million.
Brand and customer experience: Introduced a series of brand upgrades, including revamped brand architecture, new aircraft interiors, and new digital infrastructure for better customer customer experience from booking to flight.
Jazeera Airways Chairman Marwan Boodai said, “The year 2017 was a transformational year for customer experience enhancements both on-ground and in-the-air. We unveiled a new brand across all customer touchpoints, invested heavily in our digital platform for better revenue management and an engaging customer experience, and rolled out completely new interiors for our fleet. The year 2018 will be no less transformational. Our dedicated terminal, currently under construction, will be launched in Q1 to coincide with our network expansion as we introduce a series of five new destinations in the first half of the year, including Kochi and Ahmedabad (both already launched in January), Lahore, and Tbilisi”.