1. The domain were we host do not assume any responsibility to bot / to BIGPOINT / to me.
2. The use of our software is on your own responsibility.
3. Software is used at your own risk, DarkOrbit accounts can be blocked if they are caught up in using it.
4. Members from BIGPOINT company have no right to use this website, or take possession of this softwares.
5. This program is a helper type program, no way violate the copyright of BIGPOINT.
6. This program is not illegal, just break a rule of the game.
7. I don't have any connections with this software's, being just reseller.
8. The owner of paypal/bank/wu payment has nothing to do with the owner of website, he is just helping me with the payment method. If you need to contact the owner of website, write to bestbotsro@yahoo.com .
9. This projects are free time developed, so a project can be updated in 1 day or over years.
10. When you buy from our website you give your consent that you agree with our terms & conditions and refund policy.
11. This website is not associated with Bigpoint GmbH and the software may be against their TOS/EULA. When using the provided software, you are aware and responsible of the risks and actions that may be taken against you or your account(s).
"1.2.9 The Games and Services can only be accessed by means of a standard web browser or special tools which have been provided or expressly approved by Bigpoint GmbH (Ban on of non-authorized scripts). In other words: The use of programs which cause excessive server load are strictly forbidden. The application of software to systematically or automatically control games or individual game functions such as bots, macros, etc. or to reproduce or evaluate games, game components or content provided on the Bigpoint platform is prohibited."
If you conclude that our service does not meet your requirement, you can either contact us for a refund (if you purchased the product from our Website within the last 48 hours), or follow the refund policy of the reseller from whom you purchased the software.
If you wish to arrange a refund for any software purchased directly from our website, we offer a 48 hours money back guarantee.
Refunds are available to those customers who purchased the software within the last 48 hours, as demonstrated by your proof of purchase information and if you meet requirements from Step 3. If you have this receipt, please follow the instructions in Step 2.
As you should know before ask for refund, there is a tax for every refund depends on sum which is taken by paypal (for ex), customer is mandatory to pay the refund fee.
• major defects: although all the products are thoroughly tested before release, unexpected errors may occur. Such issues must be submitted for our Technical Support Team's approval. We keep the right to rectify the error or defect within 6 month. If any deficiency is approved and we fail to correct it within 6 month from the date of the initial complaint letter or any other notification provided by a Customer, the refund will be issued to the customer in full without any compensations or reimbursements. OR, at customer's choice, replacement of the product of the same or around the same value can be offered; Please be advised that temporary access to your server can be requested by our technicians in order to identify and fix the possible issues with our Products. Failure to provide such access in a timely manner may result in a delayed resolution of the issue. Refusal to provide access to your sever will result in your inability to qualify for a refund.
• product not-as-described: such issues should be reported to our Technical Support Department within 48 hours from the date of the purchase. Clear evidence must be provided proving that the purchased product is not as it is described on the website. Complaints which are based merely on the customer's false expectations or wishes are not honored. Sample products are available for evaluation purpose at our free sample section or videos presentation.
If you dispute with false claims and accusations, and if you are not in the 48 hour time frame, you are not eligible for refund and you are not allowed anymore to use/buy any of or products/services on all websites associated to us.
But everyone have a second chance, so if you want a comeback, you need to send the total amount of your disputes to us as a payment and to pay a chargeback fee of 16 euro (if case). (Even if you didnt use the full time of your licenses).
Attempt to scam (start dispute and you lost it), will not lead to reactivate your license, you need to buy another one. It will be considered handling fee for the time and reputation lost.
We reserves the right to modify this Refund Policy at its discretion, or against any customer it believes is abusing this policy. Any such revision or change will be binding and effective immediately following the posting of the revised Refund Policy on the bestbots.ro websites.
If any of software / application / service presented on this website will be not continued / updated because of developer / reason of service, we will not assume any responsability and you will not be refunded, only if you are on the 48 hours refund policy.