At NancyOHomes LLC , we’ll make it our business and strive hard to provide the highest quality tenant services you can find.
Our staff is here to provide professional customer service to all of our tenants.
We take pride in handling all maintenance issues in a timely manner… Click here for access to our online maintenance request form.
Those issues that require URGENT attention call 360.608.7642 or remember to follow the directions provided by the mgmt.
Emergency After Hours: Follow instructions provided to you at the move-in.
Applicants must read our acceptance policy and provide a signed copy of the rental criteria form. Applications are processed in the order in which they are received and typically take up to 96 hours or 3 business days to process upon receipt of full application and fee. Submitting a rental application does not hold a property nor guarantee approval for residency. All application fees paid are non-refundable.
Please log into your Tenant Portal to submit a maintenance request. Requests are reviewed Monday to Friday from 9am to 5pm. If you have a maintenance emergency, please call (360) 953-8280.
How do I get a hold of NancyOHomes, LLC?
For tenants: Use your AppFolio online portal to contact us and request maintenance.
What if I have an emergency that is threatening the property?
If the matter is a fire and/or life emergency, call 911 first and then call our office to speak to the one of our staff. Call the cell number above if you were unable to reach staff at the office.
For all other afterhours non-life-threatening emergencies (i.e. flooding, a downed tree, etc.) report through tenant portal or call and/or text (360) 608-7642.
For online payment or setting up a reoccurring payment, go to Appfolio.com and use the portal setup during your move in time. If by any chance you do not have your portal set up, contact the office.
Mail a check with the payment and rent month being paid.
Tenant information: rent is late on the 4th of the month or as per rental agreement.
Log into your tenant portal. Select the Maintenance tab on the left. There is an option to Request Maintenance. Select and fill in all needed repairs.
What are the insurance requirements for NancyOHomes, LLC?
Tenants and owners are required to have insurance at all times. Tenants and owners must list NancyOHomes, LLC as additional interest on their policy. Tenants must have a personal liability amount of $300,000.
As per NancyOHomes, LLC policy, we conduct walkthroughs for each property. During a walkthrough we check the current status of the property such as maintenance and damages. Walkthroughs are scheduled ahead of time with a date that works for the management and tenant. We conduct walkthroughs 3 months after move in and then once a year after that.