� A 15% Production Fee will be incurred by the customer if order is canceled. The customer has up to 24 hours from the time he/she places the order to cancel their order before the cancellation fee is implemented.
Please note: Our leather and fabric color charts may appear to look different on varying computer screens depending on resolution, brightness, etc. The colors we offer are portrayed as accurately as possible. Please feel free to ask us for color samples in order to fully assess your color choices. For example, if you order an item in Chocolate Brown leather and you receive the item in Chocolate Brown leather, we can not provide a full refund because that is in fact what was ordered and shipped. The customer does although have the option to return it with a 15% restocking fee and customer does pay to have the item shipped back to us. If the order was placed for Chocolate Brown leather, and you received Cowboy Brown leather, we would go ahead and issue a full refund and pay to have the item shipped back to us if the customer does not want it. This never happens but we want to state our return policy in order to provide full customer satisfaction and hassle free returns.
Refund Policy: � Refunds will be handled immediately once the issue is resolved � We will disclose all fees, and exact amount being refunded and why, prior to a refund � We will refund the buyer in the same manner that the payment was received Please feel free to contact us if you have any other questions regarding our policies.