Why Isn't My PayPal Payment Being Accepted?
If your PayPal payment isn't being accepted, this is nearly always because PayPal has an issue with your account information or is failing to approve the credit card details you provided.
If you have a PayPal account, PayPal frequently rejects payments because your bank details are out of date, your address is old, or some other information needs to be collected. Use the PayPal contact info below to find out why this is happening.
If you are submitting a payment without a PayPal account, you should still contact PayPal first. Use the contact information below to find out why your payment details are being rejectd.
PayPal's phone number is 1-888-221-1161 and they can be emailed here. PayPal responds to most emails within 24 hours.
If PayPal says there is no issue on their end, please follow up with us. If possible, include a screenshot of the page you are experiencing trouble.