February 12, 2014 – Atlanta-based Peachtree Hotel Group (PHG) is a hospitality success story. The company expanded from 9 properties in 2010 to a substantial evolving portfolio of 27 hotels in 2014. PHG specializes in mid-scale select service properties from Marriott, Hilton, IHG, and Starwood. One early part of PHG’s success recipe was its consolidation of sales management and corporate account tracking for all properties to a centralized, web-based sales and catering system.
Taylor noted that while full-service properties have a dedicated sales staff, the general manager often has the sales responsibility in our select service brands. “We chose the hotel SalesPro system from hotel SystemsPro because it provides the comprehensive functionality we need and is very easy for our managers to use.” hotel SystemsPro is a leading provider of ASP-based enterprise hotel sales software, maintenance automation, and guest service solutions. Click here for more information on hotel SystemsPro products.
As Peachtree Hotel Group expanded, it was able to easily add the new properties to its corporate sales and catering system. hotel SalesPro only required internet connectivity at the property. “We did not have to purchase additional hardware for our property sales systems. hotel SalesPro replaced our big ‘sales Bible.’ The system maintains a central record of all corporate accounts, contacts, traces, account history, and current bookings. It also provides reports and forecasts for each property. It helps us sell effectively,” Taylor said.
hotel SystemsPro also offers the hotel ServicePro maintenance, guest service, and communication system; the hotel WebSpace online marketing solution; and hotel ProposalPro, an easy to use web-based RFP response solution.
About half of PHG’s properties have meeting space and a director of sales. In these hotels, the company uses hotel Sales & CateringPro. “Our larger properties use the catering function to manage meeting space, maintain event operations, and generate BEOs, contracts, and many other reports,” Taylor said.
Peachtree Hotel Group invests, operates, and develops premium-branded, select- and limited-service and extended-stay hotel assets under the Marriott, Starwood, Hilton, Hyatt, Choice, and InterContinental Hotels Group flags. Since its inception, Peachtree has acquired or developed more than $250 million of hotel properties and first mortgage notes. Peachtree currently owns, operates, and invests in 3,642 hotel guest rooms in 40 assets throughout the United States, comprised of a real estate portfolio of 25 assets and a note portfolio of 15 assets. For more information, please visit www.peachtreehotelgroup.com.
hotel SystemsPro is an award-winning technology innovator founded in 1996. More than 90% of our employees have hotel operational backgrounds. The company’s solutions and services help hotel operators and multi-property hotel groups efficiently manage assets, increase sales, and reduce operating costs. hotel SystemsPro’s tailored solutions scale across all property types and any flag. Our staff provides professional, personalized online training at no additional cost. A single, global sign-on to hotel SystemsPro’s product suite lets managers seamlessly toggle between mulitple property systems and reports, to validate staff activity 100% of the time - 24/7, anywhere, anytime - in less than 60 seconds. hotel SystemsPro can disable a user’s ability to access data in less than 1 minute. We make our clients’ staff and assets more productive.
hotel ProposalPro, a two-tiered, web-based response to RFPs that generates a quick proposal, can also propagate the RFP to 10 properties for multiple responses.