What are your standard turn-around times?
Standard time is five business days after Authorization to print is received, depending on workload. However, if circumstances require faster delivery, we can accommodate.
What are your standard trim sizes and binding styles?
Binding may be Booklet(SaddleStitch), Plasticoil(Spiral Bound),GBC (Comb Bound) and Perfect bound(Paperback Soft Cover).
10 or 12 point weight with Gloss UV coating (Laminated covers for an added charge).
50% down and 50% when completed.
We accept all major credit cards, money orders, cashiers checks and personal checks. Note: personal checks must clear before shipping.
Final Payment is required before shipment.
How do I determine the spine thickness?
We can accept most Adobe products, Microsoft Word, PDF, DOC, DOCX, IDML, PSD, EPS, AI, SVG, JPG, PNG and more.
Do the files I send you have to be postscript or PDF files?
We can use your native application files as long as we have the supporting files (fonts, high res graphics, Etc.). Before you start your setup of your book we recommend speaking to one of our prepress members in regards to how we need to receive your manuscript and cover.
Do you offer assistance in meeting the technical requirements?
We generally do not charge for technical questions. Work performed at customer's request will be charged to the customer at our current rates.
What is an ISBN and how do I obtain it?
You can purchase an ISBN from us or you can buy one from Bowker at this link http://www.myidentifiers.com.
Do you offer 4-color cover and text printing?
Can I get a PMS color printed on the cover?
Yes, it will be a CMYK match of the PMS color.
Can you scan an existing book?
Yes, we can scan from copy or an existing book. There is an additional charge. Please note that in order to scan from an existing book we must cut the pages from the book.
We ship via UPS ground. We can use other carriers if requested. All shipping charges are billed at cost.
5 business days. Add 3 days if a printed proof is required. Turnaround time does not include shipping transit time.