The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will also be responsible for closing that day's shift for that business day as well as creating an accurate bank deposit.
Respond to member questions and concerns in a timely and professional manner and elevate to Manager as needed.
Close shift for that business day by balancing out the cash drawer, generating daily reports, and double checking each days enteries.