I was looking for a company that provided Tier 2 storage at a very reasonable price as well as allowed me to control the backups through a web interface. It would be ineffective for me to modify what was backed up and changing the schedules having to access every computer. Zoolz met and exceeded my requirements. They offer both Tier 1 and Tier 2 storage. Their Tier 1 storage works similarly to other companies that back up data. But, the advantage is that you can control what data is backed up through a web interface, so you don’t have to touch a client’s computer. You also can back up to a local external drive as well as the web. Zoolz’s Tier 2 storage option is flexible. You can either control backups from the local computer, or through a web dashboard. There are two options when dealing with the web dashboard. Either as a user or as a server. The advantage of installing the software as a “server” even on Windows XP, Windows 7 or Windows 8 computers is that the backups will run no matter what account is logged on, or if nobody is logged on. The web dashboard “user” option requires that the particular user is logged on the computer. What is important to me is how a company addresses my questions and bugs. I am very impressed with Zoolz's support. Although we are on different time zones, it usually took them less than a day to respond to my requests. Not only did they respond in text, but they usually included links to documents and/or diagrams or screen captures. My salesman was beyond outstanding. I found some bugs and he actually met with the product managers to get my concerns addressed. One of the issues I had was that it was taking days to upload a 200GB file. Now a 200GB file uploaded between 10 to 30 minutes!! And, I tested it on a live network and none of the users complained about slow Internet speed! I find that they are always willing to listen to suggestions and enhance their product.
Been a Zoolz reseller for more than two years now, very good prices, Excellent service, continuous updates, flexible plans for reseller (customized easily). very nice product.
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