I am writing to you about my Property Manager Amy Evans, who is absolutely amazing and hard working particulary with my insurance claim (from the January storm).
Amy followed up with the insurance company on numerous occasions and also with the builder doing the repairs and she was a stickler on the detail of the works done at the property. She communicated regularly to keep me updated me and was always on the front foot.
Her care factor for my property was incredible it was 110%. Amy made the hard calls and took the builder to task when needed, hadn't finished works, missed repairs, didn't clean up etc.
I am so very grateful to have Amy managing my properties. She is an absolute stand out.
- Fran, Geelong. (August 2016).
From my first interaction with the staff at Release Property Management we felt confident that we were in the right hands. Renting out our large family home to move interstate was a big decision and one that was new to us.
All of the staff were informative, efficient and friendly. From our first enquiry through to the signing of documents we were kept well informed, given clear instructions and expectations. Their wealth of knowledge about the rental market was very reassuring. Because Release specialise in renting homes we felt very confident that they were the right choice for us.
Our property manager Stacey was outstanding. Her professionalism and genuine care in the management of our property has made the process so much easier than we could have imagined. We thought renting our large family home was going to be a difficult, emotional and stressful but Stacey was so proactive and took all the stress out of the process. Stacey and the team exceeded our expectations and found the right tenants very quickly. We are very happy with our experience and highly recommend the Release team.
- Elisha, Leopold (May 2016).
Thanks Renee for your professionalism and efficiency in handling matters on our behalf. Glad l chose Release as our preferred leasing agent. Again l would like to emphasise that you have great ladies team working together. Very stylish and classy indeed.
I can only give you heartfelt praise for all your staff they are not only very professional but prompt with replies to concerns or requests.
I have been extremely happy with the service offered by all your staff. As I live a far distance from my rental property it is very reassuring to know they are keeping a very close eye on not only the house but care for the tenants as well. I would have no hesitation in recommending them to people looking for a reliable and efficient rental manger.
Just wanted to say that I've just logged onto the owners portal for the first time ....love it, it's excellent.
"You guys at Release Property Management have been outstanding and by far the best real estate I have ever been involved with. Please feel free to contact me anytime." - Matt, Highton.
"Accolades for outstanding service are given enough, which is the reason for my email to you.
I would like to advise you that Amy Evans has been exceptional in all her dealings with my daughter and in particular myself over what was a sensitive situation and her communication with us and again, particularly myself has been extraordinary.
Amy is great at her job and is without a doubt, in my mind, an asset to your business. I would have no hesitation in recommending Release and Amy Evans to anyone seeking a property management agency." - Conrad, Geelong.
Thank you very much for your help on our search for a new home.
We've used the service's of several real estate agents throughout Geelong and Drysdale. Your agency "Release" reflected great and true customer service.
I will be sure pass on, our positive experience to everyone that I talk to who is in the market for selling, buying or renting.
Thank you to everyone in the Geelong branch for the outstanding assistance. - Clinton, Geelong.