If for any reason you are not completely satisfied with your purchase we will give you a 30 day money-back guarantee from the time you receive the goods.
Please email us at mick@ngargawarendj.com within that time if you are not satisfied with your purchase so that we can resolve any problems.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. Sales items (and their postage costs) will only be refunded/replaced in the instance of major faults/defects.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at mick@ngargawarendj.com and send your item to: Ngarga Warendj, 40 Rickard Drive, Churchill VIC 3842, Australia.
You assume any risk of lost, theft or damaged goods during transit &; therefore advise you take out shipment registration of insurance with your postal carrier. Ngarga Warendj will not be responsible for parcels lost or damaged in transit if you choose not to insure.