All registration for the TUalert system will be done through the TUportal. All TUalerts are automatically sent to your "temple.edu" associated account; however, individuals must ensure their mobile devices are registered in order to receive SMS TUalerts. Please follow the steps below to ensure you are registered for the TUalert system.
2. Click Self-Service Banner on the left hand side under TUapplications.
4. Select Addresses and Phones in the menu.
5. Review the information listed in the Phone Numbers section.
Make sure you have an entry for Mobile–Personal because TUalert notifications will automatically be sent to that number. To change the number, click the pencil icon to display the edit window. To add a Mobile–Personal phone number, click the telephone icon.
The TUalert notification system is designed to deliver critical information to our students, faculty and staff in an expedited manner. While we understand a parent's concern, our priority is getting information to the immediate Temple community. Adding parents to our system (that currently delivers messages to over 60,000 recipients) would delay this process.
However, when an emergency event requires ongoing communication over an extended period of time, information is posted to twitter at @TempleUniv following a campus closure or activation of the TUsiren. In addition, the university often uses social media to inform our extended community. Look for Temple University on Twitter.
If you are having problems receiving TUalerts even though your phone number is registered in Self Service Banner (SSB) on TUportal, contact the Help Desk to resolve the problem.