I have known Mark Belcher for the past 17 years, both as a colleague during his time as Technical Manager with Somfy and later running his own business as a service provider to our industry. Through his company, Techmark, Mark Belcher provides quality advice and trouble-shooting to the window covering and sun shading industries. I am happy to recommend Techmark for their solid experience in motorisation and automation solutions.
We have been working with Mark Belcher at Techmark for around 2 years now. Over this time, we have encountered several instances where our customers have failed to understand motor programming or there have been some technical issues on site which have required higher level support. In all cases, when we have called on Techmark; their staff have been fast and efficient to help us resolve all issues and satisfy the needs of our customers. This has included basic motor programming and review and rectification of on-site electrical installation issues.
I would highly recommend Techmark to any company seeking technical support or system engineering associated with motorised window coverings. I have found them to be competent and thorough and always willing to help.
Having known Mark for 13 years as a work colleague it was an easy decision to engage him as a "Contract Trouble Shooter" after he started Techmark. We receive many calls for assistance from consumers needing help with other brands of products as well as our own and we recommend Techmark without hesitation.
Marks technical knowledge in this industry is second to none and his "Do what it takes" attitude is a real asset. Having Techmark as a backup to our own technical team gives me real peace of mind; They have the ability to help anyone who calls for assistance. Whether it's for elero or any other brand, Techmark will always find a solution.
I cannot speak highly enough of Techmark's ability to deliver; High quality results done promptly and correctly.
We have used Techmark on several jobs that were either too difficult or far away for my business to effectively work on and they have come through with great results every time.
I recommend Techmark Australia to anyone who is new to the game and in need of a professional hand for their business.
Please pass on my thanks to Mark. Your organisation shows true professionalism. I'm sure we will use your services again and will have no hesitation in making recommendations to others.