I paid for the incentives and three times gave them date and location options, well in advance (3 months) and each time I got the response that it was not available. I sent the form back to get a refund as I did not believe there ever would be availability and now 3 months later have not heard from them again and have not gotten a refund. BAD BUSINESS!
Offer made available through TAN (Travel Advantage NEtwork) 2 nights "free " hotel stay in area of my choice in US. IN exchange for listening to a sales presentation. Jumped through hoops. Sent my $50 check (Which was cashed) to -Redemption Processing Center P.O. Box 23990 Ft. Lauderdale Fl 33307-3990. Received an e-mail back asking for two optional dates. Returned e-mail and never heard from them again. Cannot get a hold of them. They have no contact number and the e-mail says do not reply to this e-mail. I am out $50.00 and not happy!
It appears that many of us have the same basic complaint: Spirit Incentive doesn't abide by the terms and conditions of the company's offer. The $100 deposit that I sent in was supposed to be fully refundable if I made my request in writing but that doesn't appear to be the case. I'm not going to roll-over and allow them to keep my money when I followed the terms of the agreement. Is there anyone else who would like to join me in a class action suit? I'm sure there is a lawyer out there who wouldn't mind representing us. AFter all, this is America and we do have laws to protect consumer rights!
Spirit incentives is a total scam, they take your money and then send a continuous stream of letters stating your dates are not available until you give up. Wyndham knows this and condones the practice Stay away from Sprit unless you want frustration and to lose your money. Our free cruise turned out to cost $100 to go back and forth attempting to get dates. we still have not received our refund. These people are total scam artists. The companies that give out Spirit travel certificates are just as bad if not worse. Companies such as Wyndham Vacaction Qwnership, Sundance Vacations, and Bluegreen Resorts.
I get this free family vacation thru the timeshare i attended i did everything they ask to the coupon of spirit incentives and mail the $50.00 they asked and said its refundable. When i decided that i have a hotel to go to in San Diego they send me a letter that the vacation was no longer available and don't contact them any more. They have a new website now and never answer calls from me. This people should be stop How many $50.00 are flying around because of their promises. Everything that sounds good to be true are always scam. When you deal with this company think so many times before you give your hard earn $50.00.
First Equity Credit card co. sold me a protection plan with the promise of a free companion airline ticket. Spirit Incentives sent me a bifold paper saying "Free Companion Air Travel Certificate" which I kept about a month till I was ready to make reservations to Canada in July. I got the certif. out to see how to redeem it & called Spirit Incen. For help--they finally told me I was supposed to send that certif in to them & I had waited too long, so they couldn't honor it. I consider that a "trick".