This policy also tells you about your privacy rights and how the law, the General Data Protection Regulation (GDPR) protects you.
This policy applies to all personal information that Box-it holds on its customers, prospective customers, prospective employees, suppliers, consultants and any other interested parties, either in physical or electronic format, including online.
It also includes other information that we collect about you that does not directly personally identify you, for example the pages you have visited on our website.
It does not relate to any information that we process on behalf of our customers.
This policy does not cover personal information relating to Employees or job applicants. These are covered in separate policies which are available from HR.
Your privacy is also protected by law (the GDPR).
when it is in our legitimate interest (this means we have a business or commercial reason of our own to use your information).
The table below shows how we may use your personal information, and the reasons we rely on to do so. If we ever intend to use your information for different purposes or reasons, we will provide you with further information before we make those changes.
When someone visits www.boxit-central.co.uk we use Google Analytics to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make any attempt to find out the identities of anyone visiting our website.
We use a third-party provider, Zubo, to deliver our e-newsletters. We gather statistics around email opening and clicks using industry-standard technologies to help us monitor and improve our e-newsletter.
User account activity and events within Box-it applications, such as email addresses, the files viewed, orders placed, the date and timestamps of activities, changes made by the user to their account, such as description of boxes.
We gather statistics around email opening and click through rates via Zubo. You can unsubscribe at any time.
We enter into confidentiality and data processing terms with any third parties or business partners to ensure that they comply with high levels of confidentiality and best practice in privacy and security standards.
share or transfer your personal information outside of the EU.
for as long as you have given your consent (where consent is the reason we are using your information).
for as long as is necessary for the performance of the contract or service, and in accordance with our own retention policy.
for up to one year after you stop being a customer in order to respond to a question or complaint. We may also keep your data for longer than one year if we are required to do so for legal or regulatory reasons or to adhere to our own retention policy.
If you have an account with Box-it, we do not delete or destroy any information that we hold on your behalf unless we receive a written instruction from you. Our customers are responsible for setting and managing their own time periods for the retention of their information.
request that it is transferred to another location.
If you would like to exercise any of your rights, please contact our Group Data Protection Officer using the contact details above, see 3.2 Who we are and how to contact us.
We will respond to your request within one month of receiving your request.
We want to ensure that your personal information is accurate and up to date. Please inform us if any of your personal information is inaccurate or needs updating.
We would like to send you information about our products and services which might be of interest. If you have consented to receive marketing information from us, you may opt out at any time by contacting our Data Protection Officer.
Box-it meets the highest standards when collecting and using personal information. For this reason, we take any complaints about this very seriously.
If you are dissatisfied with how we have handled any aspect of your privacy or personal information, please contact our Group Data Protection Officer in the first instance. We also welcome any suggestions for improvement.
You may also contact the regulator, the Information Commissioner’s Office (ICO), you will find their contact details on the ICO website (www.ICO.org.uk).
If we are requesting your personal information because it is necessary and relevant to the product or service we are delivering, and you withhold this information, it is likely that we will not be able to deliver the product or service, or there will be a delay in doing so.
We will always ask for your consent before we send you marketing information, you can refuse this or opt out at any time.
Cookies are small text files which are placed on the device you are using to browse our website.
You can block or restrict cookies set by any website – including the Box-it website – through your browser settings. However, in a few cases some of our website features might not function as a result. If you need help and support to block cookies, visit www.aboutcookies.org.
This policy is reviewed at least annually for appropriateness and effectiveness, or whenever significant changes occur.
We will inform you whenever we make any changes to this policy.