The University of Minnesota Crookston owns and operates the Crookston campus telephone system (PBX) and is responsible for providing telephone services to the campus community.
UMC telephone services are centrally funded. Users are charged per extension and for long distance charges incurred.
To report a problem or request service, contact us today!
UMC Operates a Cisco IP Based Telephone System. IP phones reside on the campus LAN. Campus locations with analog phones are converted into IP at the nearest switch location. The campus WAN is used to avoid toll for metro area long distance calls. Local Qwest trunks carry outgoing local & other long distance traffic as well as incoming calls. Traffic will alternate to either the WAN or Qwest trunks in the event the other fails.
Services offered include Voicemail, Fax server, automated reporting, caller ID & more. For a list of phone features see most commonly used features.
When 911 is called from any phone on campus the call is routed to the 911 emergency center in Crookston.
All 911 calls are immediately reported to campus security as they are made.
Allows the campus to maintain a single telecommunications infrastructure. Computers & telephone share the same cable & switch infrastructure.
Who do I contact for service or report problems?
How do I call off campus?
Can I access my voicemail from home or another phone?
How many parties can I join in a conference call?
Six parties can join in a conference call. See "Using Your Phone Brief"
Can I forward my calls when I am out of the office?
Yes, see "Using Your Phone Brief"
What do I do if my voicemail won’t let me in?
Call Service to unlock your password at 218-281-8499. You can also see "Voicemail Brief"
How do I transfer my calls?
See "Using Your Phone Brief"
How can I make long distance calls from a campus phone with restricted access, i.e. meeting rooms?
See "Using Your Phone Brief" and sub-head > Authorization code.
How can I save voice mail messages to my desktop?
See "Cisco Unity Inbox Guide"
You can receive & send faxes from your computer.