Naturally Fit is please to offer free shipping on all orders over $99 before taxes. Orders under $99 before taxes will be shipped for a low flat fee of $9.99. Orders placed before 3:00 pm atlantic time Monday to Friday will be processed and shipped that day. Orders placed after 3:00 pm , weekends or holidays will be processed on the following business day.
Canada Post will then provide you a direct email of your order shipping status that includes an order tracking number, a link to their package tracking website, and an ETA of your order arrival date that is within 2-6 business days of this Canada Post confirmation.
Do you want your order RUSHED! We offer Express Post Shipping starting as low as $19.99 right across Canada!
Express Post Shipping is offered at checkout, it is an additional shipping rate starting as low as $19.99 for up to a 5kg order. Orders over 5kg will be charged a pro rated rate per additional kg which cannot exceed 20kg. This new weighted amount is automatically calculated during the checkout process of your order.
NOTE: We have the right to refuse any order placed using our Express Post Shipping option that has a destination postal code which is within our remote rural shipping regions, exceeds a weight, or exceeds our maximum box size. All Express Post Shipping rates are per order equaling one maximum package, additional packages will be subject to an additional charge.
Very rarely orders are late or delayed in shipping. But problems do occur. If you have not received confirmation or you feel your order is late, please feel free to contact us @ 1-800-644-9030 or sales@naturallyfit.ca. We like to ensure everyone is 100% satisfied.
If there is a problem with your order, please contact us within 24hours of receiving your order.
Returns must be preapproved before they are accepted. Merchandise will be returned at the customers expense. Parcels we are not expecting will be refused and returned to the shipper(meaning you). Products that have been opened or damaged will not be credit for the full purchase amount. Full credit will be issued for unopened merchandise returned within 30 days of receipt. Promotional items (shakers, T-shirts, etc) must be returned if the associated product is returned. Full refunds may not be granted if these items are not returned.
Should you receive a product you did not order. Call for return authorization and instructions. We will cover all of the shipping cost. Please remember to not open the product.