The bank I work at has been using TS240 scanners for years so last year we decided to purchase new hardware (Burroughs SmartScan Elite) that scans twice as fast and has a smaller footprint on the counter top than the old hardware. Just plugging in the hardware and installing the software didn't work, there were folders that needed to be deleted and recreated, .ini files that needed to be modified for the new hardware and so on and so forth. Working with Jack Henry, we were able to get this process perfected after several weeks of trial and error. What was once a 2 hour install eventually turned in to a 30 minute install. We currently have half of the tellers in the bank running these new scanners/printers and plan to eventually purchase enough for the other half to switch over.