When does store credit expire?
What can I use my store credit on?
Can I use my store credit with a coupon code?
For information on how to shop online at SimplyDresses.com, please visit our policies page.
Sure! We'd be happy to take your order by phone. U.S. customers call us toll free at 1-855-373-7736, or International at 001-302-279-1072 Monday - Friday from 8AM to 6PM EST. Chat hours are open from Monday - Friday from 8AM to 6PM EST. At other times, please leave a message with your name, phone number and time of day when you can be reached. If you can mention the style and size you are interested in, this will help us to respond faster to your needs.
Please click here to read about special orders.
Simply Dresses does not offer a catalog. All of our styles can be viewed and ordered on our website.
Most of our long dresses are 57" long unless otherwise specified in the size chart. Most of our short dresses are 33” long unless otherwise specified in the size chart.
If you need further clarification on dress fabrics that are not listed in the product description on the catalog page, please contact us.
Unfortunately availability changes by the minute and we are unable to know availability on your dress until you place an order. Once your order is placed, we will either pull your dress from our inventory or a Simply Dresses employee will call the designer directly to order your dress. We will contact you ASAP to let you know when we can have this dress for you.
Size charts vary for individual products and can be found by clicking the "Size Guide" link next to the size selection drop down menu on the product page.
Please click here to view shipping options.
Most of the time, the dress you select will ship within 1 business day (in stock / not including weekends) and will arrive according to your shipping selection. However, there are some exceptions. Please read the policies page to learn more.
For all questions regarding returns or exchanges, please visit our returns page. Please be sure to read this page carefully before placing an order with Simply Dresses.
After you add the item to your cart you will see a box that says code. Enter your store credit code in the box and click on the button to the right of the box labeled "Apply Code" to have the code applied. You will see the deduction to the price as soon as the code is applied.
Your store credit can be used towards anything on the site except for the shipping cost.
Yes. You will need to contact our customer service at 1-855-373-7736 for assistance with applying a coupon to an order placed using store credit.
Please visit our contact page to see the best ways to get in touch with a Simply Dresses representative.