The General Data Protection Regulation (GDPR) is fundamentally about protecting and enabling the privacy rights of individuals. You can read more about the Microsoft commitment to security at the Microsoft Trust Center.
Microsoft Dynamics 365 is committed to helping our customers meet their GDPR requirements. In this topic, you will find information and several resources to help you understand how Microsoft Dynamics supports the GDPR, and how we provide the information and tools that our customers need in order to define and support their GDPR obligations.
The following white papers provide an overview of the GDPR for Dynamics 365 applications and services. They also suggest an approach for how you can think about enhancing your data protection capabilities and how you might want to think about compliance with the GDPR as a process that has four stages: Discover, Manage, Protect, and Report.
The GDPR grants individuals (or data subjects) certain rights in connection with the processing of their personal data. These rights include the right to correct inaccurate data, erase their data or restrict its processing, receive their data, and fulfill a request to transmit their data to another controller. The resources in this section will help Dynamics 365 customers respond to Data Subject Requests (DSRs).
DSRs on the Service Trust Portal – You can find information about what the GDPR requires of controllers (you) and processors (Microsoft) when you respond to DSRs, and how Microsoft enables you to do so.
The Relevance Search report is available for Customer Service, Field Service, Marketing, Project Service Automation, and Sales.
The Person search report is available for Finance and Operations, Retail, and Talent Core HR.
If you're an application user or administrator, start with Person search report.
If you're a developer, learn how to extend the Person search report.
Compliance Manager is a cross–Microsoft cloud services solution that is designed to help organizations meet complex compliance obligations like the GDPR. It does real-time risk assessment that reflects your compliance posture against data protection regulations when you use Microsoft cloud services. It also provides recommended actions and step-by-step guidance.
You can try Compliance Manager by visiting the Service Trust Portal and downloading it. See the following Compliance Manager support page to get started: Use Compliance Manager to help meet data protection and regulatory requirements when using Microsoft cloud services.
Hear from Microsoft about how we support the GDPR, and learn how we are helping our Microsoft Dynamics customers support their GDPR requirements.
Hear from Microsoft about the GDPR, what it means to our customers, and what it means to us as a corporation.
Get deeper knowledge about Microsoft, the GDPR, and our own GDPR journey.