Your technology setup and Cisco Meeting test should be completed before the first week of the semester. (Before orientation week) Please follow these instructions to complete the setup. UEN will not test equipment or software the first week of the semester.
After enrolling in a College of Nursing Distance Education (PhD or DNP) Program verify you meet the hardware and software requirements outlined in the Distance Education Hardware and Software Requirements document.
You will receive an email from the Utah Education Network (UEN) with instructions on downloading and installing Cisco Meeting. Follow those instructions to install the software.
If you fail the Cisco Meeting test with UEN they will refer you to College of Nursing IT for advanced troubleshooting.
After completing a successful test of Cisco Meeting you are now ready for Distance Education classes with the College of Nursing.
Due primarily to high bandwidth requirements, videoconferencing connections work best through a physical Internet connection (Ethernet Cable). Wireless connections are less stable; perform slower, and are not allowed.
It is your responsibility to maintain your at home computer equipment. It is also your responsibility to contact technical support for Cisco Meeting connection issues. If you have major technical problems you may be required to hire your own technical support to troubleshoot at home computer equipment and connections.
For more Troubleshooting tips refer to Distance Ed Troubleshooting document.
This page was last modified on 6 November 2017, at 18:37.